Turo Reviews

The Owner responded quickly to all of my many questions. The van ran great, it was clean, and the owner was accommodating to taking out the back seat if necessary. I would highly recommend this vehicle to anyone who needed it. I have no complaints, only positive things to say. Thank you.

I used Turo for the first time thinking that it would be a cost friendlier option than renting a car. I was charged a $150 cleaning fee after the fact which was basically the equivalent of the entire rental. Waste of time. Will never use or recommend Turo again. I feel like I was duped.

Car rented, as described. Easy find and return at DIA parking lot. Car ran great and was perfect for Colorado roads in the Winter. We will definitely use Turo again. Turo website is easy to use. They offer many filters to be able to find the exact car for our specific needs (for busy, vacation, etc).

After returning the vehicle I rented in the same condition I received it in and being checked in, receiving a good review and offered a 15% discount on a future rental. I was sent an invoice for $500 for damage to the rear bumper. Owner said I must have jackknifed a trailer! I do NOT own a trailer, did NOT tow a trailer nor did I hit anything while renting his vehicle! The place I picked up & returned the vehicle to is a very small parking lot with a bunch of businesses that have trailers, boats, forklifts, all kinds of things that could maybe have been the cause? The before pictures uploaded to my trip profile did NOT show this one little part of the bumper and I did not take one either. I did take pictures of some other scratches and stuff on the doors and such. I didn't really go to the rear of the vehicle as I had no need to. So I don't know if this was there previously or not.

The truck was clean and ran well. The host was very nice and communicates well. He responds to messages fast. He made sure that pick up went smooth and provided his number for emergencies. Due to my schedule I needed to pick it up earlier, he really helped my trip go well.

This was my first Turo rental, and it was a positive experience. The Lexus was new and very clean. The host and co host were very professional, always responded very quickly. I was very impressed. I would rent from them again. Turo had the perfect drop off and pick locations.

Excellent people to rent from. I really enjoyed the hassle free process and more accommodating experience than the typical headache corporate rental car companies. It was truly a pleasure renting this vehicle from an outstanding family! Beyond five star on my book and this was my second time renting their vehicle. I will be renting on a regular basis, simply because of the way they treated me ❤️❤️❤️

Every year our family enjoys going up to the mountains to snowboard. Sadly, our SUV is only 2WD, and for the past couple of years we've rented trucks or larger SUVs that can handle the snowy conditions that require a 4WD or AWD vehicle and ideally with snow tires. However, the search criteria of most rental companies have removed the 4WD option and we've been disappointed with not getting what we need before our trips. As a result I decided to give Turo a try and was happy to see that a 4WD option was one in it's search/filter criteria and I was able to find the perfect truck with a canopy for our boards, luggage and gear. The truck was amazing at handling the snowy conditions and provided me with confidence in navigating the slick roads and in using Turo again for future rentals. The right car (truck) for the trip we needed, and all handled easily and via the app. Thanks!

This was my first experience renting a vehicle with Turo, but certainly will not be my last. From start to finish, Turo's rental procedures were easy to follow and resulted in an extremely smooth process. Without a doubt, I will use Turo again. Thank Turo you for this extremely positive experience.

I rented Chris’s car for a week while visiting Palm Springs in January. Chris was detailed in requesting photos before renting his car. The car was very clean. We needed to leave a day earlier than expected due to medical needs. Chris was very understanding. On return of the vehicle, I needed to fill gas tank & take photos again. Chris was very cordial. This was our first time using Turo. I will continue using Turo as Chris made the process so easy.

This car was excellent, and was exactly as described. The host, Dor, gave us clear instructions on where to pick up the car and everything we needed to know to make our trip as easy and convenient as possible. I would recommend him highly. The car also had plenty of room for two sets of golf clubs, and two suitcases.

My family and I had a great experience with Daniela, and her rental. We had a long trip and she made sure the vehicle was in perfect condition to travel out of state. Check-in and check-out was easy and she was on time. I would highly recommend her for a safe trip. I would definitely recommend Daniela.

I was reluctant at 1st but glad I reserved through Turo. I received a better option for my trip for less than any major rental companies! The Process was super easy. All questions and info were answered in a timely manner. I will definitely reserve through Turo next time I am in need of a rental.

The entire process was painless. I even lost my debit card and had to grab a new temporary card to pay the fees after drop off. It took an extra 48 hours but it was still an amazing experience. The car was top notch and they’re amazing people to work with!

The 3 cars I have rented in the pass few days all was perfect. The cars ran great and communication was great. They all made sure everything went smooth during the exchange I enjoy this company and the service and would recommend it to anybody that’s in need the pickups are very convenient.

My trip was good, enjoyed using Turo. I was able to have a reliable vehicle for my trip, and I do plan on using them again. The only issue is I wish their mileage was a little more for the trip. The customer service was great and friendly. He also helped me to set my trip time and return time.

It was a great vehicle with excellent customer service by the owner, I will definitely rent it again. The vehicle was nice and clean and with excellent gas, mileage and smooth driving. It was parked in a very convenient location right next to my hotel and very close to the airport.

Excellent communication with owner. Everything from beginning to the point of modification of trip was smooth with the help of owner. When I ran into issues I myself created owner met me in person to help. I am grateful. Also returning at end of trip went without a hitch, smooth. Thank you for make my trip a pleasant one and I recommend to everyone. Two thumbs up

Picking a vehicle is already fun! The Jeep owner provided the flexibility for me to pick up his jeep. My boy and all my family enjoyed the driving at Red Rock Canyon and Magic Rocks and had a great and good price NOT at the strips. Super like the experience driving in Vegas!

This was my very first trip with Turo....Needless to say I was very hesitant about the app but I needed to make a decision to get a car and I did. I was very impress with the Host (Ryan). The car was exactly what he stated it would be and I thoroughly enjoyed the experience. I didn't have any problems at all and it was very easy to pick up and drop off. It was a no contact operation. I have referred my friends and relatives to this app and I love it. I will be doing it again.

The only thing I didn’t like was the customer service. I had an issue adding a driver and I had to call 3 times to get help. The first person gave me an attitude. Didn’t even want to help me. The last person was wonderful. It took long but she was really trying. The owner of the van was great and that part was excellent.

Rose was a very conscientious host who took the time to explain about the vehicle. The vehicle was very clean when picked up and surpassed my expectations during my trip. Would highly recommend her to anyone planning to use Turo to book a rental. Overall it was a very satisfying experience to have Shane and Rose as hosts.

Turo makes renting a vehicle so stress free. Very easy to navigate the app. I will continue to use Turo for all my future vehicle rentals. I am quite impressed with the wide variety of vehicles to choose from, and the daily rental rates are very reasonable in my opinion. I booked a 2023 Dodge Challenger during my trip to Florida, and have already the same car again for my next trip to Florida in March! I'm so glad I found the Turo app, and I do, and will continue to recommend the Turo app to anyone I know who may need a rental car in the near and far future!

This is a really good way to find a car in your area at good prices. The taxes are killer but overall I’m still using it until I get a car. The owners are nice and will work with you and the cars are worth it. Be mindful to check the vehicle before pulling off and take plenty of pictures before starting your ride.

The vehicle was older (2015) but in excellent shape and clean. Michael brought it to the airport and locked the key in the lockbox. Communication was timely. When I do this again, I now know and expect similar services. Happy with experience in Billings, MT and will try Turo again!

The car is brand new that’s why the price is quite high compare to other car. But we had a great experiences. The pick up and return process was very efficient. We will have Turo service again in our next trip since the host will give us 10% discount. Thank you!

Very nice car. Was clean and was parked right where he said it would be and easy to get out of parking garage. Communication was great and had no issues with the rental. Will use again. This was my first time using Turo. Great fuel economy. Was easy to return with no issues.

We had an awesome trip thanks to a great vehicle from Brandon. The car was clean and ran like a charm. The process was easy and efficient. Can’t wait to do it again soon. Thank you Turo and Thank you Brandon. I will for sure recommend Turo and Brandon to my friends and family. Looking forward to coming back to Florida.

The rental car was great. It was fun driving to my destination. It was located easily in a secure location. I love the color of the car. It was awesome. Can't wait until my next trip to Miami for my 55th birthday party. I'm definitely renting from you again. Until next time

I absolutely have loved every experience with Turo; the company, the cars, and the owners. I love it so much I want to start renting out my own cars! Ha! The kindness and helpfulness of the car orders has been unmeasurable. Turo

I would say the car was great! But need to talk With someone about the advertised day rate.... And the final bill. Big difference between what I Was told by the host, and what was charged to my card!!!! Please call ASAP. I will be calling my credit card Company for a dispute on the bill.

Everything was super convenient and stress free. This was my first time using Turo and flying into the Atlanta airport. Stratton gave clear instructions for pick up and had the car in perfect condition and ready to go. It was really nice having such a luxury vehicle for such a reasonable cost. I will definitely continue to use Turo and hope to enjoy Stratton's Range Rover if I'm ever in Atlanta again!

I needed a car quickly to go to my grandmother’s funeral. Being though as I don’t have my own personal car yet, I rent from Turo. Thankfully, I was able to get a car within a couple days to use for that purpose. I’m also using Turo to test drive different to help me choose what car I want. The booking was easy, the exchange was easy, everything was easy, and that’s why I keep using Turo.

Everything was super easy and the app is so user-friendly that anybody can do it. Everything was clearly explained. There was no trace of a doubt when renting with Turo. We definitely will be renting again with you guys. Such a great experience. Kynya the vehicle owner went far and beyond to make our trip as comfortable as possible.

Rented this vehicle for the Christmas holidays... Absolutely nice ride!! & One of the best host anyone could ever hope for.... I had the car for around 5 days at a very reasonable rate... Thank you all for making life a little bit easier on me while my personal vehicle was in the transmission shop!!

We rented a car on Kauai and on Hawaii both cars were excellent and the hosts were prompt in responding and very helpful. A rental at the airport was $200/day. With Turo only $59/day for a new 2023 car that was clean and in perfect condition. Will definitely use Turo again.

This app is super useful and reliable when needed. I’m currently without a car and renting from this app is a lot cheaper than a rental company. No down payment, the hosts are friendly and responsive, and easy communication. I will continue to use this app, maybe even after I get my own car, simply for the convenience.

After first having my trip cancelled two days before my reservation that had been booked for 45 days. I was giving the option to a smaller reservation vehicle which made my trip very cramped and uncomfortable. I returned vehicle in great condition with a wash and clean and was charged a smoking fee because of the lighter I use to burn my candles. A lighter that was also used for our camping needs while on vacation. I’m so frustrated with this and I need someone to help me look into this matter!

Once we figured out what we were doing, it was really easy. It was our first time, so we didn’t know what to expect. We save hundreds of dollars going this route though. The owner responded right away when I had a question. We ended up flying out earlier so it was easy to return vehicle earlier too.

Michael was a very communicative host. He made sure to answer any question I had and made the entire process smooth and easy. His car was very clean and was very good on gas. His instructions were very clear on how to locate and unlock the car before use. I definitely will rent from him again.

I’ve rented 2xs so far with Tiuro & it’s been a great experience both times. I’d recommend this service to anyone who is traveling & would like to save a little money, & travel time with airport pickup & drop-off. Turo brings a fantastic value with convenient payment options to fit any budget. Insurance as well as road side assistance is reasonable with 3 tiers for a fee offered. All in all, Turo has been an incredible value, convenient to use, & given me peace of mind while traveling with family or solo.

It was our first time using Turo and we really enjoyed it. Our car and owner of car were great. Airport pick up and drop was a plus .. Will highly recommend Turo to friends traveling anywhere. Customer service was good! Our family traveled together for the holidays and had a total of 3 cars rented through Turo.

Love that you pick your own make and model of vehicle - many more offerings than the traditional rental car companies. No lines - walk directly to the vehicle! Have booked Turo for 2 other trips since original in November 2023....great experiences so far! My last two hosts have delivered very clean cars....excellent communication and more!

The girl was absolutely awesome. She direct me perfectly. I couldn't ask for anything else. She was awesome. I would definitely recommend her and her car. It was a really good ride. Good on mileage. Economic car is awesome to rent. They'll look for it. It's a Kia. Her name is Jay.

I have the best time with this rental. Everything was perfect. My only subject I'm not happy was with the protection plan I can add after with Turo. I still believe this service needs to be updated when the renter wants to add it. But for my rental, the car and the delivery by the owner I give him 5 ⭐⭐⭐⭐⭐.

My overall experience was beyond great. Was so fast and easy to get my vehicle and to drop it off. Very convenient and affordable way to rent a vehicle. I was very pleased with how everything worked out for our trip. I will be using Turo again in the future.

Everything was flawless. Cars was in great shape and fun to drive. Process was easy… Value is the only lacking factor..When fees cost the same as the car rental price that’s a bit much… It’s more than double of a rental car. I think if fee were maybe HALF of the price you would get a LOT more business

Excellent. Excellent. Excellent. Would recommend to anyone I know. Enjoyed the vehicle. The Kia Telluride was spacious and fun to drive. The service was quality. They greet you and tell you about the vehicle plus showed me features about the vehicle. They had detailed pictures of the vehicle to ensure safety and to make sure it was in regulation for the road. A bonus is being able to drive the toll roads with the toll pass. Helps avoid a lot of traffic. It was a terrific experience and hope to rent again someday

TURO was a great option to use during my Las Vegas Trip. The owner dropped off the car to my Hotel and picked it up when I was done. Easier than rental cars from the airport. My first selection was cancelled based on maintenance and they contacted me to help find a replacement. They covered the cost difference and went above to help. I will definitely recommend TURO and be using them in the future.

Not only did the car I rented exceed expectations, but my host, Carlos, truly went above and beyond for me. He was accommodating and easily reachable. When I was in a pinch, he guided me towards making sure everything was fine - which it was. I had to extend my trip a couple times and Carlos made the changes hassle free. Would highly recommend.

Great car and easy coordination with host. I would rent again thru this host. There was an issue with the fuel door but otherwise everything was perfect and went well. No complaints. Communication was easy.

Booked TURO 6 months in advance. Sent my friend who was to be a co-driver to be added as a driver message through TURO app. He completed all the steps and we have proof that he got added as an additional driver but even after showing proofs customer service won’t take those proofs and they keep on saying that he was not approved as a driver. There was this small dent while backing up.

Awful customer service.. charged me with a fraudulent charges.. nothing was authorized or approved and I will be reporting you to the BBB.. had to fight with the bank to dispute the charge.. and no one has responded or called me back in regards to the 1500 charge on my account...

Instructions on where to pick up the vehicle and what to do is very precise. The car was in excellent condition, we had no issues or concerns. Instructions on the expectations of returning the car was also clear and precise and we complied and returned the vehicle as received. This was our first time using Turo and we will do it again.

This was the best experience I ever had. Mr ** was very nice and understanding. I would recommend him to anyone. The ride was very much worth it. Thanks again for trusting us with your vehicle. We really do appreciate it and I look forward to see you in the near future.

Your ride share was a life saver while my car was in the shop. I appreciate how quick you responded. The vehicle was clean and amazing on gas. Even when I needed t extend my rental I was able to without any issues or delays. I will be renting again with this owner.

First time using Turo. Very pleased with the entire process. Registering was fast and easy. Cost was half of what I had paid previously with a National car rental company. Car was exactly as advertised. Host provided clear communication regarding pick up and drop off. Highly recommend using Turo to everyone needing a short term car rental.

App was helpful and pickup was very easy. First time using Turo and it felt like everything was straightforward and intuitive. As long as price is cheaper than the rental car companies we typically use when traveling, this will definitely continue to be an option we look at. We were using the car this time to travel in the mountains so it was helpful to be able to rent a vehicle equipped accordingly from someone who has great reviews.

Easy pickup and drop off at SFO long term parking. Car was new and well maintained. Owner was able to lock and unlock with an app, which made it that much easier. Prices were very reasonable, especially when compared to a traditional rental.

Renting with TURO provides you with the opportunity to drive the Car of your dreams or just rent a Car for a Family or Business Trip, I have done both and really enjoyed the experience. Additionally it's simple, you just need to open the App, pick the Car and decide how much you want to spend, the rest comes along with the support of the App. Thank you Turo and those who rent their Cars with this platform!!!!

Had a great rental through Turo. The only thing I would like to see is more cost transparency when searching for a vehicle. I had one vehicle rented, but realized I needed more space, so I went looking for a larger vehicle. I found one that appeared to be about the same price as the smaller. I cancelled the smaller and reserved the larger. At checkout, after all the fees, taxes and insurance, I went from a $750 rental to $1150 rental. I may not have done it if I knew this cost difference upfront.

It was a great experience renting the Tesla model Y. The only snag is that the car was a $35 each way Uber ride. We liked the EV and the host who was great! He was very accommodating, polite and helpful. I like to rent the car of my choice rather than have to be told what can rent with a Hertz or Budget.

My first experience with Turo was great! Going through the process to rent the vehicle was relatively hassle and worry free. Obviously with trying anything new out there is some trepidation, but once we found the vehicle at the airport and took off it was a breeze - returning it the same way - locked the key up and walked away. I will certainly use Turo again!

The rental car worked great, and the owner was cordial. I loved the blind-spot warning triangles on the side view mirrors. I even learned how to use the iPhone Map app on this car instead of using the GPS. The car was clean, and the owner's manual came with it. The only thing that would make the experience better is if the owner had contacted me in advance. I left the owner voicemail 2 weeks in advance, but I didn't get a response. The owner had in fact sent me an Email, on the day of my departure when I didn't have time to read it. It would be nice to have rental confirmation mid-way between the payment and the pick-up.

The experience was good. The host was excellent as well as the car. I would rent from this host again. Willie emailed me a tutorial for the car. When I picked the car up he explained the car in detail and I went on my way. Return went well. I contacted Willie and requested I turn the car in a couple hours early. He responded immediately and said it was not a problem. I made sure the car was clean and in good shape when I gave the car back to the host. I like that I can search a particular type of car on the website. The website is very user friendly. I was concerned about how the insurance works will a turo rental. I chose the best insurance plan that has a zero out of pocket deductible.

Great experience all around. Car was very clean and no smells. Acceleration was very good. She was on time and informative. She was very helpful shuttling us to the terminal. I will definitely use this car the next time. This is the second Turo rental and both were excellent experience.

Very good owner communication throughout the process. Very detailed pick up and drop off instructions with pictures and very timely messaging. Vehicle was clean and fueled. A few minor issues to be fixed (i.e. wiper blades smeared windows) but a very good experience overall. Would rent from again if in Denver.

Renting was easy and the price was great. Would definitely do it again. The car was extremely clean and the Host was very good at communicating what I needed to do all the time and was always checking on me to make things were good. The check-in and check-out were easy and having a choice of cars and pick-up and drop off locations was really nice and made it super convenient.

We really enjoyed the vehicle. Communication was great with the owner and the experience was fantastic. We will use Turo again in the future when we need a rental vehicle. The only thing I think could use improving is all the things you have to do right when you get to the vehicle.

Easy rental process. Loved the pickup and drop off at the airport with excellent directions and instructions - without having to stand in lines at car rental office. Car ran great. Communication with owners was very easy and their response was immediate. I would strongly recommend these owners. Great vacation.

I had never rented a car through TURO before, but rent from a big name rental company almost every other week. I was initially skeptical, but I really need a 4WD vehicle with aggressive Snow tires for my trip up into the Rocky Mountains in Colorado. I couldn't even come close to the price that TURO was charging for the same type of vehicle with the major rental company. So I took a chance and booked it. I was glad that I did. The rental was great with only a couple of minor issues that I let the vehicle owners know about so that they could get corrected. I will definitely plan to rent through TURO again.

App was smooth to use. Less hassle than airport car rentals. There were a lot of hidden fees so I was surprised by the end total but I guess that’s unavoidable. The car was in great shape and the owner was friendly and communicative. Have and will continue recommending Turo to friends for their car rental needs!

It was awesome and easy! We were really pleased. The car was clean, ran well and exactly as described. The person we rented from was very friendly and responded quickly to ask of our questions. It was right where he said it would be and ready for us to drop off.

Robert was always helpful and answered all texts. Even helped me get my wallet back that I left in his car and was understanding about my car being in the shop and having to extend the rental. One of the nicest people I’ve ever met. Treated me as if he had known me for years.

Host was very helpful and rescheduled due to a maintenance item on another vehicle but got me upgraded to suit my needs on the trip. Good communication and very helpful. Was 2nd trip with him and will do more in future. Check in and check out was really easy and did a good job of describing where to get vehicle at.

Service was great. Car was nice and clean. No problems. I would highly recommend Turo for car rentals over any other company. I will definitely be renting again. Using the app was also a quick and easy process. Everything was very accurate and easy to understand. I hope to see turo continue the good quality service that I received.

Definitely will rent again from Turo. Easy and simple. Would like to Thank host in the Colorado. Great host and car was in perfect condition when we received it at the Airport. She even left us a little note Welcoming us to the Colorado and bottles of water were included in the car for us. Easy pick up and drop off. Thank you all.

The rental was great, I really loved it. I think the only issue I had was that my other reservation got cancelled and I quickly looked for another one but the accuracy of finding a new one was so spotted on. Also, the pickup location should be revised, I believe we should have one spot where we can pick up Turo's cars. But otherwise it is a Great app.

I must say Karra is an amazing host. Understanding and jump on any situation. I left my work tablet in a vehicle I had to exchange and she and her husband was so understanding about it, I was able to go get it without any hassle. Great response time and wonderful vehicles. I must say I’ll definitely be renting again from them.

Choosing the vehicle and choosing the date and times of rental was very easy to set up and complete. The vehicle pick up was ultra smooth. We ended up needing to extend the time of our rental a couple of times and they were all very smooth. Drop off of vehicle was also a simple experience. This was our 2nd time using a Turo and it was a great experience both times. Much easier than dealing with traditional car rental places.

The car smelled a little weird and the power outlet didn’t work so it did suck not being able to charge my phone in the car. Overall, the car was fine. It drove, and got me from A to B. Picking up the car and dropping it off was easy, and communicating with the host was easy.

The Turo app is fantastic and very easy to use. Our host, Chris couldn't have been better at responding when we had questions, and he gave us lots of useful information that we didn't even ask for but we had you need of. That's what I call service! Anticipating your customer's needs and meeting them proactively! The Caravan was in great shape and very clean as advertised. We'll definitely book with Chris through Turo the next time we fly into PHX.

Fist time renting on this app and I need to say it was a wonderful experience, excellent communication with the owner, very responsible. The vehicle is in excellent condition. 24/7 vip service. He was always responsive to our questions, he left the car in outstanding conditions and at an accessible location. Will rent from Julius again!

Renting with Turo is always amazing experience and accommodating with no hassle. They make sure your needs are taken care of and you’re not stuck in a bind if host cancels. I have recommended to many friends and family and they have been very happy with the service as well.

Turo was very easy and workable and the people were wonderful to work with as well. The cars were exactly as described and perfect for what we needed. I feel like the price was very reasonable as well. I will definitely be using Turo again. I used cars in Dallas and Austin and both experiences were perfect.

I reserved a car and when I went to pick it up they discovered that it was not able to be rented out due to have mechanical issues. I was told they would change it out for a different car for same fee. Owner agreed and off I went to discover Turo, decided to upcharge me anyway. Has been 3 days messaging back and forth with the owner of car and him with the platform and I am still short of money returned.

Car was clean inside and outside when received. Sale people were very nice and professional with their business. Business was easy to find and acceptable to do business. Freeway accessible to find business. I would rent a car from them again and would also tell a friend about this company.

This was our first time using Turo and we used it for a family vacation. Everything went smoothly and we even have to extend by a few hours the last day (due to a flight delay) and it was easy and free! We would highly recommend Turo to people. We contacted our guy a few times via the messenger and he always responded pretty quickly.

The customer service experience with the app was exceptional. From the moment I downloaded it, I was impressed with how user-friendly and intuitive it was. The process of renting a product was incredibly simple and hassle-free. The app provided clear instructions and options, allowing me to easily select the item I needed and specify the duration of the rental.

I recently hired a Mercedes convertible in Jacksonville, FL. My overall experience was not great. I thought the communication was excellent. However, I felt the car was not as described. It wasn’t filthy dirty, but it wasn’t recently cleaned either. The convertible top never worked. The owner sent us a video about jiggling something in the back to get it to work, but that fix didn’t work. To be honest, we shouldn’t have had to jiggle something to get it to work. It should just work. There was a gash in the back tire and the tire pressure was always low - not flat - but that tire the check pressure light always came on. The back headrests kept automatically randomly going up and down adjusting itself during the whole ride. The car itself was not in the condition as described in the Turo app.

All of the cars were great. Gas was in them and they were ready on time. I raked euro at 100. The holes were very helpful. The location was fairly close so I can’t complain about anything. There’s only one complaint that I have. If on the app it says you have a 600 mile race Dan inside the at once this book is saying you have a 200 mile radius or you will be charged anything after 200. I just don’t think that’s fair but other than that everything else is great.

Everything went wonderful! Sam had our car ready as promised and we had a wonderful trip. At first we were nervous about the size since I have a large SUV back home, but the Mazda CX-50 was very spacious, held all of our large suitcases and was great on gas! We will definitely rent from Sam again next time we are in Colorado!

Turo is the best thing that happened to renting cars. All hosts I’ve rented from and vehicles I’ve rented have been great. Turo gives you the chance to live out some of your dreams with the cars you can rent. MarcAnthony and Edgie my past two hosts are the best hands down.

Turo has become the car rental Airbnb and is constantly growing. Vehicle selection has no limits and you get better services at lower prices. My last three experiences with traditional car rental companies were not good which is why I switched to Turo and found myself more than satisfied. This was my first Turo and many more are to come. Thank You Turo for providing such an excellent platform.

Turo is a great program, making affordable vehicle rentals possible!! We found just the vehicle we needed at about half the price of a standard car rental agency! The owner was friendly and totally helpful, so we felt like we were helped by a friend to make our travel plans come true!

The process was seamless and the car described on the website was exactly as it was advertised. There are no tricks or misrepresentations. What was advertised was what I received. While there some rental companies that don’t execute on their objective, my experience indicates that Turo is the a top tier operation.

Turo has been a game changer for our family - we use rentals for the occasional weekend trip around LA or to go further afield. We love the convenience, range of cars and simplicity of it. I like that I can pick up a car at 6am and return it late at night if we need to. Turo makes it easy to communicate with the owner and troubleshooting is an absolute breeze (we had a chip in the window early into one trip - and it was quickly sorted with the owner via the Turo app). Highly recommend.

I had a great experience renting the car. It was easy, economical and fast. I would definitely do it again. The car was clean and very inexpensive to drive, as it is a hybrid. There was even a phone cradle installed that I found convenient to use. The car was clean and easy to drive. Perfect for LA freeways.

Most of the cars are very used cars and the prices are ridiculously expensive for an old car. I can understand maybe paying little more for a brand new car but not for a 2013 and the trip fee is way too high for my budget. Enterprises doesn't charge nearly as much as Turo.

Host was very friendly and accommodating. However. They seemed unaware that their shocks were completely shot (you get seasick driving Boston streets), and the wipers were so bad I bought Rainx wipes, and was never able to look out the rear window after day 2.

Rental of 2023 Toyota Corolla. Car like new and was very clean and well maintained. Convenient airport location pick up. Vehicle drove well and was economical. Convenient drop off at airport. Host refunded some money for minor inconvenience for location mishap. Otherwise everything went well and host responded to our inquiries. Initial contact with instructions was also helpful.

It’s was best trip. I love use this app. I will rent a car any where I go from this app. I recommend anyone to use it fast and easy. I have meet some friendly people on here. I give the app 10/10. I will use them again. Another thing I like about it is the insurance policy that come with the app. If you can try it out please.

I rented a minivan on Turo. The vehicle was given to us dirty and unsafe. The vehicle had actual garbage in the vehicle and old underwear. It couldn't have been dirtier. I've attached pictures of the vehicle to show the trash in the beginning of the trip that shows how unclean the vehicle was and the underwear under the seat. We removed the trash so we could continue on our trip. The owner provided us an unsafe vehicle that had wipers that didn't work, a rear light turn signal that was broken, a side door that didn't lock, a window that wouldn't close properly, and a windshield that was so scratched from not replacing the wipers. We couldn't see properly through it at night. I brought all of this up to the renter and they told me to fix it and they would reimburse me.

This was simply the best rental car experience we have ever had. Great car! Super quick pick up in parking lot. Absolutely no issues during rental period. This car was very comfortable, very quick and easy to quickly get acclimated to. Drop off was super easy and flexible. Thanks for a great experience!

This is an awesome alternative to traditional car renting companies. Favorite parts are I can always find something in my area (super convenient) and the cars, so far, have been Top notch and CLEAN! Only thing I would change is to have more competitive prices if you rent for multiple days (like a week). Other than that no complaints.

I love Turo. I have used Turo countless times and every time has been excellent. I have a two seater convertible and I like to drive home for Christmas in Texas to be with my parents and children. They live 3 hours apart so I need a car. Also, My husband also uses Turo when he travels out of state for work. I will never rent a car any other way again.

Destiny’s car was exactly what we needed and was a joy to drive - all the pictures were a great look at the Mazda and it did not disappoint! We would certainly rent this vehicle again and Destiny was great to work with. Our trip was smooth and we felt very special everywhere we went. Great gas mileage and all the conveniences with this late model car.

I have never done this. The communication with the owner was easy and the car was great for the price. I picked it up at the economy lot and was driving within 30 minutes of clearing baggage claim. Felt like there were a lot of vehicles to choose from but chose Anthony's because it was luxurious and inexpensive at the same time. Picking his vehicle was a great choice for me. If almost all the Turo owners are like him then I will be back.

It was a great experience and definitely will recommend Jorge to my friends.... Very good communication, helpful and responsible. Will rent it again on my future family vacation plans. Van was very clean on the inside & outside, perfect conditions. Very nice futures for a safe driving family travel.

Car was great. The host was awesome, quick response to messages. Great communication skills. It was very easy to pick up and drop off the car. Way better than my past experiences with the car rental companies at the airport. We will definitely be using Turo on our future trips.

The transition was very smooth and the car was clean and ran great. The owner had the car parked close and was easy to find. I would definitely recommend renting a vehicle from them again. We picked up right at the airport, the car was full of gas and price was half the cost of what it would cost through a car rental.

Great App. Would definitely recommend to anyone looking to save money and have a more personal experience rather than using a large rental company. Far better than any rental company I have ever used and does not have any hidden fees.

Great experience from my most recent host will keep me using this service in the future. I'm an OG on Turo. Happy to see new host and riders alike. I've been using Turo for several years and in different locations. Great for short term use a small day trip or a city ride whatever you choose. Ride out and ride clean.

Had a great trip. Loved the car. Only need a Larger car for family next trip. Car was great for the mountains and Snow. Pick up at Denver Airport is what it is. Not all that easy. Car was clean and ready for pickup. It was a bit small for us but that was on me as it was My choice of car. Hope to use again.

Turo makes renting a car easy and affordable. Our rental was clean and well maintained. It was an exceptional car and an easy process to pick up and return. Our host was super friendly and checked in on us regularly to make sure our experience was great. I would recommend using Turo for every rental needed. There is no better way to rent a car.

I enjoyed my family trip in California, especially renting a beautiful 2024 Lexus TX through Turo. I searched for the best vehicle through Orbitz, Expedia, and Costco.com with mainstream renters, Hertz, Avis, Budget, etc. and the Turo vehicle was the best fit for my family of 5. I rented the vehicle for 11 days and the cost was competitive. The Turo host was very responsive to questions that I had.

Older car but super clean, fit all our needs and easy pick-up and drop-off. Highest recommendation. Great value and we would be happy to rent from Ryan in the future. Because it is an older car, it does not have USB ports so add a lighter adapter to the cords you bring.

Easy to book, and I loved the car. Eric was friendly and responsive. Overall enjoyed the Turo app and would be nice if the taxes and other add ons to be little more cheaper. Also, I would like to get cheaper cars with cheaper insurance prices. I would use it very frequently if it's little bit cheap.

This was my first time using Turo. I had a great experience with Turo Service. Keeping me updated daily. The Host, Fylix was absolutely wonderful. Always responded and keep me updated! The Jeep was in excellent condition! I was very satisfied with everything! I will gladly refer the service to family and friends for future oil travels.

I enjoy driving the car. It was very economic and comfortable. I recommend the car to anyone. The only thing, when I decided to rent it, I thought to pick it up at MGM (selected filter), but I had to go to owner's house. The other things were good. TURO is an excellent app and a very professional platform.

Had wanted to try Turo before but decided to go with one of the major rental companies. Tried a week long trip recently with Turo and was great. Kinda the Uber or rentals, for a comparison. Wide variety of vehicles and prices. Some, I think deliver vehicle to certain points. I had to catch ride to residence to pick up which may be cheaper that way. Will definitely use again.

Had a great experience with Turo. Car was delivered to the apt. on time and clean. Car rode well. We were very happy with it. Parked it on the street when were finished. Communication with the owner was excellent throughout. All good. I would definitely use Turo again when the need is presented.

Vehicle was easy to operate and enabled for a smooth and comfortable journey. The owner was very hospitable and courteous. Although new to hybrids, I was fully briefed on how to operate the vehicle and was able to appreciate the value of such a vehicle. The owner even offered to drop me off which was greatly appreciated. I will definitely recommend or use them again in the future.

Used Turo one time with no incident. Second time I was charged $154.50 for a pet fee for a service animal. A service dog is NOT considered a pet, and it says so under the Turo terms of service. I provided documentation of service animal and they told me I would be refunded. Money was refunded and then with no notification I was charged another $154.50 by Turo. Wasting more of my time being put on hold by customer service when I call. Even if I am refunded money the shady business tactics and charges to my card without notification have been a huge hassle and could have easily been missed. Will not use Turo again. Just stick with a rental company.

The car was nice and the owner was super sweet. He mentioned airport parking was difficult because of the holiday, so he had the car at an off site lot. I typically use Turo specifically so I can pick up the car in the short term parking at the airport (and offer to obviously pay for it) so it makes it easier to travel with my two little kids and carseats. The lot he chose had a long shuttle process and lost his car for a while so it added a good hour to my journey. But otherwise it was a good rental and he was super responsive.

I’m so blessed to have experienced Turo! I will definitely be a repeat customer! Melodie’s care, professionalism, and kindness were icing on the cake! Her vehicle was perfect for our family and met all of our needs. Melodie was excellent at communicating with us and was available when we had questions. Her car and the kindness and care she showed me and my family made for such a memorable and excellent vacation experience.

The car was perfect for our needs and our host was very friendly and responsive. We love the Turo service and will definitely be using it for many trips to come. Pick up and drop off of the car were easy and hassle free. A+ + + +.

Very reasonably priced for a very nice car, easy pick-up and drop-off, much more convenient than a rental car company. The app on my phone is very easy and convenient to use. My contact responded to questions within minutes of submission of them, and that made me much more confident for a first-time Turo user.

I was so excited to find this alternative to typical car rental services. The airport pickup/drop off was so convenient, and I especially loved being able to choose my exact vehicle beforehand, as well as to see others’ reviews of various vehicles before making my decision. My host was appropriately communicative, and went above and beyond to provide recommendations of things to do in the area.

My host was very good at communicating and answering quickly to all my questions and concerns. The car was clean and in good condition. Seemed like it was well maintained too. The app was very easy to use and would highly recommend it to friends and family. It allowed me to very conveniently get a bigger car when I needed it.

It was easy to use and the host was great and responded quickly. The website was easy to navigate and use. Only did 4 stars because I am waiting for a reimbursement from Turo for a cooler charge. We never had a cooler in the vehicle and Paid for it. Turo has to credit me.

I was introduced to Turo by my partner. Him and I are in the military, Air Force. I’ve taken 2 trips so far (both different owners/rental cars). Both owners were very nice, friendly and trustworthy. They made sure I had everything I needed and I was good to go for trips. The Turo app allowed me to even adjust 1 day shorter when I needed to with a one day refund on the spot. Turo is an overall great company for rentals with amazing owners. I’ve have zero negative comments to make or even think of. Also, can I say, it is very affordable!

The process was outstanding and Robbin was an excellent host and the car was just what I needed for the 5 days I was there. The car was clean and very well maintained. My communication with Robbin was very needed since it was my first time using Turo and she helped me every step of the way.

Car was very well maintained…. Rode great, ran great, very clean and Hein made the experience easy and memorable…. Great trip, great car, great communication!!!!! Very well appreciated… I have and will continue to recommend Turo as well as Hein as he has multiple very nice autos that will make any trip more exciting and more comfortable while cruising in style.

We had a perfect experience renting a van for our family vacation of 10 people to Disneyland. The process was easy, the owner of the van was very responsive, and the vehicle that we rented was perfect for the situation. We drove over 1600 miles without a single problem and we will return to use Turo again in the future!

Everything was ok except for the headlight being out. I did communicate this to owner, he offered to fix the next day but we were so ready out of town - I couldn’t drive to Christmas event fearing getting pulled over. I have enjoyed using Turo and look forward to more trips in the future.

We arrived after midnight and Kyle was more than accommodating at that hour. Aside from the required Turo pictures it was very comparable to renting from an agency. Car was clean, charged and ready to go. Would definitely recommend, if you are looking for a Tesla in the Sarasota area.

There was damage noted by the customer which we paid $250, although I was under impression that vehicle was covered with a basic rental agreement. And then 2 days later we get a bill for $150 for cleaning fee. No place have we seen any invoices or anything for any of these extra fees.

This was my first time using the Turo app. Initially, my sister and I rented a seven passenger vehicle to accommodate both of our families. Right before we left on our flight, the seller contacted her and canceled the booking. When we landed, there were no other vehicles to accommodate our party, so we were left to rent two vehicles independently. I understand circumstances come up, and the seller said that it was an issue with the battery. I feel that Turo could have helped to find a replacement vehicle or apply even a $50 credit toward a new rental, Given the last minute cancellation from our first seller. It was extremely inconvenient. Our next reservation was easy to work with, despite the fact that it was not the ideal rental for our vacation. I will probably not use Turo again given the stressful circumstances of this first time.

I had another fantastic experience renting from Turo, and will never wait in a Corporate line again, if I can help it. David's Pacifica Van was just what our family needed for our bi-annual family vacation. David was quick to respond, the car was immaculate & well maintained, and pick up & drop off were a breeze.

Smooth payments. Quick service & very trustworthy. “I had an amazing experience with this company. The customer service was outstanding, was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect car.”

Great experience! Easy pickup and drop off. Great car! Clean, met all expectations. Fast response from host. Very new car and was perfect for a road trip. The host was able to meet at a more convenient place to pick up and drop off. She was very flexible and willing to work with my location and available time.

Turo has made this process, so simple and so safe for both parties. It’s a pleasure doing business with them. Their choice of vehicles was incredible, the various price ranges, communication, all works so well. I’ll never rent from a rental car company again as long as Turo is around!

The car was clean and in great condition. It was an extremely easy process to pick up from the airport, and drop off was also easy and nearby the airport. Very economical, we only used one full tank of gas considering we drove all over the island. I would highly recommend!

This was my first time using Turo. I was nervous at first but I went on ahead and gave it a try. I will be using Turo again, the host was very nice and understanding. I was able to get an extension as well. I can’t wait to use Turo again, it was very outstanding.

Renting car through Turo was fast, easy and convenient! Car was easy to access, clean and customer service was top tier. I used Turo for a family trip to California. Car was parked in the front row outside exit doors, all we had to do was walk out, unlock through the app and drive!! This is definitely the most efficient rental car experience we have had. 10/10 we highly recommend.

This was my first time using Turo and I must say it was a pretty hassle-free experience. The vehicle was well maintained and was able to accommodate my family comfortably. The pickup and drop off was easy. I will definitely consider Emin again. I definitely recommend 10 out of 10.

I was very satisfied with the experience. This was my first time using Turo and I was a bit nervous. Kawana walked me through the process and was so friendly and courteous. I will definitely utilize the service in the future! Everything was exactly as described and I loved the fact I skipped the long lines and wait at the airport for a car rental. Most of all, I saved money! Exceptional!

Let me say I will NEVER again book with another regular rental car place. I’ve had the worst experience with them and spent twice the money. I love the idea of putting money in my neighbor's pocket. It’s my way of sticking it to the man. Turo has a new loyal customer!

I enjoy using Turo. It is easy and always convenient to find what I’m looking for. It makes renting cars much more easier and cheaper and you don’t have to deal with the long lines at the airport. The people I have dealt with have been friendly and respond in a timely manner.