Turo Reviews

This was my first time using Turo to rent a car. It was very easy to do and I plan on using this service again next year. The host was excellent and answered all my questions and returned my emails in a very timely manner. The car was very nice and clean.

I was very pleased with my selection. It was a last minute decision for myself on renting a car. Thankfully Carlos was very accommodating and available for my procrastination. I will definitely use in the future and would definitely recommend for anyone needing a vehicle and to any of my friends.

Diamond was a pleasure to work with. She was professional and courteous. Any concerns I had she answered to the best of her ability. Her vibe and energy was amazing and I look forward to working with her in the future. The car was clean and very reliable, also well maintained.

The hosts were amazing. Stressless search for availability. I love everything about the company. Whoever started this investment, please do not stop. Please continue serving our people all over the world. Thank you for making me the happiest customer. I would recommend Turo to all my friends and families. Very friendly and very convenient.

This was my first Turo experience. The process was easy and secure. The host was friendly and responsive. The car was exactly as I expected and perfect for my trip. The Turo system seemed so well run that I am going to look into hosting a car as well. Turo had me prove my identity when I opened an account and then again within 24 hours of the actual rental. The process of communicating with the host was easy and we both were able to provide photos of the car at pick up and drop off - providing both parties with the security of proving the car's condition at the beginning and end of the rental term.

Turo was affordable, easy to book, and offered clear instructions on pick up and drop off. It was more convenient than a traditional car rental and had better pricing. More vehicle options to choose from within our budget than most rental car companies. Our host was excellent and easy to contact with questions. This was my first time using Turo but I will be using it again for sure!

Was convenient and fairly priced. Nice to avoid long lines at the car rental companies. The truck we rented was in excellent condition and got us around with ease. It was nice to blend in and not look like a tourist as we went surfing around the island. I’ll definitely use Turo again. Thanks for making it so easy.

Turo used to be such a good service. I only use you now as a last resort. This past year has been filled with disappointments and frustration. I have lost time and money due to badly serviced cars and piss poor customer service not being able to make things right. 3 years ago I had nothing but good things to say about Turo. Now I only have bad things to say and warnings to give. It's sad. You need to make your host do a 30-day car safety inspection to make sure the cars are safe and in good working order. It's getting so bad that one out of every 5 cars has issues. Many of us have decided to start reporting these issues to the DOT. Maybe they can make you do something about it.

Overall an enjoyable experience with the entire process. Excellent Turo support and our service from Kash and Melissa personally was more than we could have expected. Great car and excellent condition and well maintained. Would highly recommend the service, much more convenient and affordable in comparison to traditional rental agencies.

The rent with Turo was great, I did not have any problems with Auto Team rent. The car was clean, and it worked well, but just because of the model, HRV lacks some features I enjoy, however, this is not related to TURO but the car I chose. When I came to pickup the car, it was fast and the attendee was very friendly. Overall the first experience with TURO was great, I am going to rent a car again.

We love using Turo. The pick up and drop off is super easy. No long lines at the airport with pushy sales people selling you extras (like budget). We get the car we want at a good price and they have always been in really good condition. The hosts have always been quick to respond and very friendly.

My whole experience with Turo was easy, fun, and quite convenient! The app makes browsing, choosing, and booking easy! Searching for and then driving the vehicle I settled on was fun. The pickup and drop-off process was so convenient - I won't go back to a traditional rental car experience.

The car was delivered on time at the Orlando airport. When we landed, I sent a text and the car was waiting for us as we entered the garage. It was an easy pick up process. The car was clean and in good condition. I was able to drop the car off in the parking garage when we were leaving. It was extremely easy drop off process as well. Overall, a good experience. 10/10.

It's always easy and for the most part all vehicles are very dependable. Everyone is very good at communicating. Make sure when you find what you like you act quickly because they go so fast. Extending is never an issue. Most convenient and I rent plenty of vehicles from all over.

IT was a great experience getting a car with Turo and Ben the owner. I will definitely do it again. The host offered pick up and drop off right at my terminal which ended up saving us time. The car was clean and it worked flawlessly.

This app is straightforward, easy, and user friendly. Not only have I not had any issues, all the drivers I have experienced are quick to respond and so flexible. Much better than traditional car rental places. I could not recommend this app and service enough! It great if you are on vacation and trying to be more budget friendly, or if you just want to live out in your dream car in your local town for a day or 2, Turo really is the bridge between rental cars and customer dreams and satisfaction.

Our first Turo experience was easy and smooth. I loved all of the communication from the driver throughout our trip, even if they were automated. They were helpful and gave us great airport tips for our arrival and departure. The car was exactly as described, and worked perfect for our trip, including booster seats for my 5 year olds!

We could choose the exact vehicle we needed for the expected snowy conditions and that made us feel safer driving from Denver Airport to Breckenridge. Our Turo host communicated with us before, during and after the rental, with really clear instructions so the process went perfectly smoothly. We couldn't guarantee an all wheel or 4 wheel drive with the airport rentals, so opted for Turo.

The host was very nice, but the issue was the vehicle itself. The description didn't list there was any problems with the vehicle, however the night before I picked it up I was informed there were transmission issues. At this point I was unable to cancel the rental with such short notice, and the host assured me this wouldn't affect the quality of the drive. This was untrue. I had to be careful of regular driving because the car was jerking and sputtering, trouble shifting gears. When the car would be in park and I went to turn it off, it had a "action required, shift to park" message, although I was parked. The engine light started blinking while trying to accelerate and the car was jerking. I would not have rented it had I known there would be something wrong with it and I would have to worry about it breaking down my entire trip. Again, host was very nice, but the vehicle should not be a rental for anyone.

The car was super clean and amazing! The communication from the team was **! The pick up of the car was quick and easy! Along with the drop-off. The Communication with the team was also awesome! Their reply was done in a timely manner! The ride was smooth with no problems as well. (But this description minimum is the dumbest thing I have encountered with Turo by far!!)

Brenda’s car was everything I needed on Molokai. Such an easy pick up and drop off at the airport. Prevents the need and expense for cab to the condo. The car was able to take any and every place I wanted to go. Brenda was also readily available to answer any and all questions I had.

This was such an easy process! Great to be able to pick and choose type of vehicle, read reviews on vehicles and hosts, choose pick up location, etc. We picked Jeep up at Tampa Airport. There was a shuttle right to the garage where Jeep was parked. Very convenient! Our host, Stacey was great, communication was very clear and easy to follow. Jeep was pristine condition, very fun to drive! Would definitely recommend using Turo.

I have rented with Turo a few times now, and I would highly recommend anybody going through them rather than a car rental company. The cars are always waiting for me. It’s easy no waiting. Why fight crows trying to get a rental car. That is usually more expensive and a crap car.

The car was perfect. Our host was easy to work with and could not have been nicer. We will use her vehicle again. Our family loves Turo. We will use Turo for all of our travel needs. So easy and the pricing is so competitive. I have always had great service and a good experience. I would recommend you try them. This is much better than any of the big rental companies I have ever used.

This was my first time using Turo. I was nervous at first not knowing what to expect but the app gave clear information and made it a seamless experience for me. I would absolutely recommend my friends to try Turo. Much better than using old school rental companies. Turo will be my first choice going forward if I decide to rent a vehicle again.

I enjoyed the respond time with Turo and the option in renting a car with or without insurance. It was an easy and quick process. I will be using their services again. I will recommend Turo to my family and friends. The car owner that I rented from was so nice and respectable and his corresponding was quick.

I am very grateful to have people that are willing to allow my family with five kids take their vehicle across the country. I have rented from Turo twice now and each experience is wonderful, easy, and fun! The vehicles we have rented are in great condition and made our trips as comfortable as possible.

This was my first time using Turo and I'm happy to say it was a wonderful experience. I got a really nice vehicle at a great price, the pickup and return was easy, and the owner was friendly and responded quickly to my messages. I will never use a regular car rental place again.

I enjoyed my trip. I had to get used to a two seater and riding low…but my experience was good. Gas mileage was good. The next time hopefully I’ll be able to ride with the top down. Andrew was great. If I had any questions he was available to answer them in a few minutes so thanks again. Enjoyed everything!

First time with Turo and Loved it! The host was great and it was easy with pickup and drop-off as well! The Lexus LC500 was an Amazing car and such a treat to have an option for a car like this for rental! I would recommend using Turo to anyone. Not only a fun and different way to rent but also renting a car you might be interested in buying as well.

What an extremely easy process to rent from Turo! Everything from start to finish was trouble-free. It's so much easier than the traditional rental car companies; no waiting in line at a rental counter. No confusion as to which vehicle is yours. It's all so simple. And being able to communicate with the owner of your rental vehicle at any time through the Turo app is priceless. Turo is my new go-to for vehicle rental.

Our first time using Turo and it was flawless. Nicholay was an excellent host, the car was great and we loved the experience. Drop off and pick up was a piece of cake. Had zero problems! From the booking on Turo to the communication and car pick up and quality of car. It was all good.

Wasn’t sure if I wanted to rent a car but decided when I got there. All the regular car rental companies were expensive. The app was simple to use and found a bunch of cars near me. And some host will bring car to you. Our host responded quickly and car was clean. I plan on using the app when I travel again.

This was the first time we have tried Turo. It went off without a glitch. Binh was always helpful in all ways. The communication from her was exceptional. The van was very clean and we had no issues at all with it. I would highly recommend to my friends to try Turo and especially Binh.

I had a wonderful experience using Turo on Maui. Access to the vehicle and coordination of pick-up and drop off went smoothly, with excellent support from the app itself and communication with the individuals who rented the vehicle to us. It appears that this area is serviced well by the company, and the folks who are utilizing the rental services (whether the renter or rentee) are able to have positive experiences. I especially appreciated the option of not worrying about any damage to the vehicle with no out of pocket costs as an option to select.

Nothing went wrong and all went right. Thanks to our awesome host and their communication with us. Had 13” of snow when up in the mountains and the Santa Fe handled just fine and no concerns. Thanks for the great hosting and experience renting in Turo. Can’t wait to do it again.

My host was really great. His vehicle was top tier!! The only thing I would like the next time is some sort of discount code if I’m adding more days to my trip. The host made everything so convenient. Down to free car wash service before returning the vehicle. I will definitely be telling people to try Turo!! It’s more convenient than your typical rental car service.

Everything went smoothly. Pick up was easy. Drop off was the same. The car was in good condition and clean. I just wish I would have met Darryl. He was very helpful with the whole procedure. Thanks again! I don't know what else to say. I will rent again in the future.

My experience was brief. Great app for renting vehicles. I was removed but the little I did get a chance to experience was excellent. I would recommend this app to any and everyone with a license. Great app. Just keep in mind of the rules and regulations that come in the guidelines. They're very strict about their policies.

I’ve only used Turo to rent a vehicle a couple of times and both times, Turo has been really professional and helpful. The first time, someone canceled on me last minute and Turo was quick to help find me a car for the same price, even though the car was an upgrade. I definitely recommend Turo!

This was my second time using this service and I loved it both times. I have had pleasant experiences both times. I will be using this service again. I highly recommend Turo over using rental cars. It makes traveling a lot easier and less stressful for me. The car was dropped off at the airport I arrived to and picked up from the same location.

Love the car was in really nice shape. Like the fact that it was a convertible that made it a lot easier for the wife to take lots and lots of pictures. The experience with Steven was great. Flight was later than expected. Asked for an extra hour and Steven granted it at no extra cost. Will definitely recommend to friends and family.

My rental with Turo went real smooth. I travel for work and need to access my rental with ease, with Turo it is so easy to get a car and go. I am glad I found the app and have a car chosen in every city. I like habit and being able to rent the same car makes my work life that much easier. Pretty happy with the overall experience.

Great user experience. My host was excellent. Readily available to answer all my questions. Car was steps from the airport exit. Return process was super easy and convenient. Car was clean and no issues. Highly recommend. I plan to use the service on my next trip as well. Very satisfied customer.

So much smoother and cost efficient than the rental companies. Saved me both time and money with the great set up and no credit card holds for hundreds of dollars. It was just as simple as grabbing my car and making sure I understood the return directions and everything else went smooth. I will definitely be using Turo again for all of my future trips.

Super easy. Pricing was great and easy process. The owner was super nice and the car was clean. Overall great experience compared to a regular car rental place. I’d definitely recommend the app to a friend. It’s so simple to use and I like the extra amenities including delivery. The owner was great and even let me extend my trip. Even offered me a ride home after the drop off.

When I rented from Turo, my experience for the first time was excellent and would recommend turo to all my friends, I could not have asked for anything better. Thanks Jeff and turo for my experience with you. Turo will be the first place I turn to for my next rental. Patricia **

My hosts, price and car were all wonderful but I’m going to book my second reservation and am not happy about the sudden $150 upcharge in “Trip Fees” that were $70 last time which was already a lot, considering it says it’s for wear, miles, expenses (we put or pay for the gas) and I only drove maybe 200 miles in 5 days, I paid $300 and now they want $500 plus, I’m going to be calling.

I've been a Turo host for over a year now, diligently renting out my car to responsible guests. However, I recently learned about Turo's decision to mandate instant booking for hosts starting March 2024, and it has left me deeply concerned. My approach as a host has been to maintain control by having my car on approval rather than instant booking. This allows me to assess potential guests and avoid renting to individuals with unfavorable reviews, ensuring the safety and reliability of those driving my vehicle. This new directive from Turo feels like a disregard for the concerns of hosts. As a small mom-and-pop business, my ability to carefully select guests is crucial, especially given that we rely on this income to cover our bills. I am currently contemplating whether to continue using Turo as a platform due to this restrictive rule.

The Odyssey is always a favorite. It is comfortable and spacious and provides a great travel experience. The owner was always quick to respond and answer any questions I had. The pick up of the car was explained well as we are not from around there. It was a good experience. The car was clean and maintained well and we would rent from him again.

Cars are usually as expected. Turo could offer some type of reward or incentive for their loyal customers. It has been a great experience with the vehicles I have rented so far other than a vehicle occasionally smelling of smoke. Pricing in some areas are outrageous but there is always an affordable alternative available on the app.

They are super sweet! I love renting from them. I always pick them to rent from, and they work with me when I’m needing to extend. We always receive a clean car that smells good, and always respond quickly when you need to communicate with them. If it’s late at night first thing in the morning they respond.

It is so great to be able to set up a car rental on my terms. I can find a car at the price that works for me. It is not difficult to set up and getting to pick up the car to the return couldn’t be easier. Don’t wait on using Turo.

The whole experience, from the car itself to the customer service and interaction, price and ease of service was impeccable! I can’t wait to use this service and probably the same car again! And as much driving as we did, we only went through 1 1/4 tanks of gas. Thank you to the people that recommended Turo for me.

I have used Turo a few times when I needed an extra car for various reasons. I have always had a great rental experience and never any issues. I happily tell friends and colleagues about Turo as an alternative to traditional rental car companies. I travel often for work and use car services to when I don’t want to use a traditional car rental and I would appreciate if Turo would be present in more locations.

My son told me about this company and it is the best decision we ever made. Very easy to work with. I would definitely recommend Turo to everyone I know because it is very easy and affordable. The vehicle that we selected was perfect for what we needed. The instructions were clear and the vehicle was clean and in good condition. Thank you.

Rented a car with Matthew through the Turo app. The process was easy and went off without a hitch.. Great communication & instructions. A good experience all around. I would recommend to anyone who needs to rent a car. It was even cheaper than taking the shared shuttle from the airport to our condo..

The most disappointing part of it all is the vehicles are advertised at a reasonable daily rate + taxes and fees. Just like they are when using one of the rental companies but when the fees nearly equal the rental the price doubles at checkout. I travel for work and would love to keep using Turo but I can’t justify the price because the fees are so much higher. My employer is not going to allow it.

My experience with Turo and Stan ** has been nothing short of disastrous. From communication to payments after deadline and subpar customer service, the entire encounter was riddled with frustration. Despite my attempts to address issues, the company's lack of responsiveness and apparent disorganization left me thoroughly dissatisfied. This ordeal has not only soured my perception of the company but also underscored the importance of reliability and professionalism in customer interactions. Despite my dispute a charge with Stan ** company Turo made unauthorized payment after four months. A regrettable experience that I hope serves as a cautionary tale for others.

The vehicle that we rented was in great condition and dependable. The individual we rented from was fantastic. He met us at the airport and kept up with us at the end as to where to leave the car. We’re definitely going to search him out again. Thank you for such an amazing experience.

It was sooo much easier picking up our Turo car at the airport than using a rental agency. While many others were standing in line, we were already enjoying our vacation. Our van was exactly as described, clean and really fuel efficient. Great customer experience before during and after. I would recommend Turo to anyone and definitely plan to use it again!

This was my first time using the website and this app to find a rental car. I was beyond pleased with my overall experience not only with the website, but also with the host who rented me the vehicle we chose. He was very honest, fair, and responsive to all my questions and concerns in a timely manner. The vehicle we rented was “as advertised” on Turo.

Our host and rental car were both great!! Super easy and convenient. Will definitely book through Turo again for our next trip and recommend to other people. The process of reserving a car was smooth and easy. Our car was there on time and nice and clean. Our host was very helpful and friendly. If we can, we will try to go through the same host again next time.

I had a very very easy time renting from the hosts! Great platform to rent a vehicle from always! The auto selection was very good. From luxury to the common vehicle. I mostly rented cars. The SUV rentals are good if you are in snowy times. The price could have been a little cheaper but it was ok for me! Would recommend to all of my friends and family. The auto selection was very good. All makes and models. This platform allows you to drive a type of car or truck before you actually purchase one just like the one you rented. Great variety of cars, trucks and vans. The prices were reasonable. The platform was easy to navigate. The renting and returning process was very easy to understand.

Everything was great! Would use again. Vehicle was nice and clean. Host dropped the car off at Airport for me and I was able to drop it back off at the Airport. Would recommend to anyone traveling to Salt Lake City! Will be coming back myself and will use again if available. Turo has been a game changer for me in the car rental world. Being able to see the exact car you will be driving is awesome!

The host was perfect and the vehicle was in great shape and he also gave me great directions to pick up the vehicle at the airport and also communicated with me the entire time. The overall experience was outstanding. I’ll use Turo again. Great great great.

Amazing. It was perfect. The car was great and the experience was great. The car was smooth and required no maintenance. I would recommend the app and car to everyone. The car was great and amazing. It was fun. The app is seamless and perfect. I would require a lot of effort if done otherwise but still it was seamless and smooth. Other companies provide cars but Turo is great.

My Turo experience was great. My host was very helpful and her cat was extremely clean and nice. She was available to me the entirety of my reservation and was prompt in answering me. The car itself was very nice and was very well maintained. I will always recommend Turo to friends and family.

Everything went smoothly as planned. The rental, pickup and drop off went well. I will most definitely refer other customers to you all. Thanks again for everything!! I use to use Enterprise, but they have gotten ridiculous with their prices and poor customer service. Using Turo from now on and especially Gulf Coast….they are the best!! Hands down!!

Always and awesome experience. I have rented from Phil before… Always works with me on timing and other issues. I have recommended multiple people to Turo. I have also told them about my experience when using it. I can not wait to use Turo again. It’s much easier to use than dealing with Enterprise or Hertz.

This was first time using Turo and I would absolutely recommend it. The pick up and drop off were simple. The car was very clean and the communication with the host was great. We had no issues at all and I will definitely be using Turo again in the future.

Turo is super easy to use, I would definitely recommend using Turo for fast and easy rentals! We were able to communicate easily with the car owner, discuss any issues we had immediately and make an easy return. Turo is the only way we will be renting cars from now on.

Booking and cancelling was easy. I wish the app asks guests to take pics of the car at take in as well as at the end. Instead I felt rushed to post pictures of the vehicle at the end. I would have liked to be given some time after to think about what pics to post and review what it would look like.

The rental process have been smooth. This not my first time getting a rental from this app. I mostly used it business trips. So far every car I had been cool, clean, easy to drive. I am not gonna lie it a little expensive. But it's cool if need a vehicle.

We rented a Bronco from the Garcias.. Our first experience with Turo. The car was spotless and the pick up convenient. Most appreciated was their responsiveness when questions arose. All in all, perfect. We will absolutely use this car rental service again and we will recommend Turo and the Garcias to friends visiting Kauai.

Renting a car through Turo was an overall positive experience in terms of vehicle quality and the interaction with the renter. However, the pricing displayed on the app was highly deceptive, reminiscent of shady used car sales tactics. The final cost ended up being significantly higher than initially advertised, leaving a bitter taste and making it unlikely for me to use the service again.

It was a horrible experience and hopefully the host do the right thing to fix it. There’s soo much I could say but I’ll sum it up with it was a horrible experience and will not be renting again through the app. Could all have been changed if the host were a little more proactive.

I am amazed with the service quality. By the app itself and by the car owner I rented from. The first time I rented, my little kid had a health issue and we couldn't make the trip so I had to cancel one hour before the rented time agreed. I was not charged by the car owner because she totally understood the situation, so I got a full refund. Second time I rented, I searched for the same car of the same owner, luckily it was available so I did rent it. Jinelle was amazing as the first time. So attentive and very responsive to any doubts I had.

I love Turo, I have nothing but appreciation for this company. Not only does it save money, it saves time and headaches. Our car was perfect in every way….cleanliness and well kept. Great communication with Alex, he made it super easy to find. I will always choose Turo before all other rental companies.

This was my first time using Turo. It’s always been a dream of mine to ride down Pacific Coast Highway in a convertible and this car did not disappoint! Pick up and drop off were convenient and the car is absolutely gorgeous! One more check on my bucket list! Thanks.

Title: A Fantastic Car Rental Experience with Turo. Rating: ★★★★★ (5/5). Review: I recently had the pleasure of renting a car through Turo, and I must say, it was an exceptional experience from start to finish. Turo is a peer-to-peer car rental platform that connects car owners with individuals in need of a vehicle. I was initially skeptical about using this service, but after my experience, I can confidently say that Turo exceeded my expectations in every way.

When we arrived at the airport we were greeted and brought to our vehicle. The Bronco was clean and we enjoyed our time using it. On our departure date I received a message instructing me the return of the Bronco and it all went smoothly! I have rented from John before and was very pleased last time. I will use him in the future as I have family members in Missoula.

It is imperative that you do not make the mistake of leaving your item in someone else's car, for they may not allow you to retrieve it. This is especially crucial if the item is as important as the key to your home. I made the mistake of leaving my garage clicker in Steven **'s car, and despite acknowledging that he has it, he refuses to return it to me. It has been a week, and this situation is putting my safety and the security of my home at risk. I demand the immediate return of my garage clicker, and if necessary, I will involve the authorities. It is unacceptable that I gave them a five-star rating, and now I deeply regret it.

A very positive first trip using Turo. Pick-up was easy and convenient. Drop off was equally easy. I would even say enjoyable compared to rental companies, The car was clean and dependable and communications with owner was immediate. Would definitely consider using Turo again on the future. The only thing I might do differently is not by the insurance and pick up away from the airport. Both fees are basically unnecessary if you use your insurance and use small airports.

This whole process from start to finish was an easy process! It was very simple to review cars/owners and find one that fit my needs. The option to pre-pay for fuel, and select rental with unlimited miles was also very handy. Having a separate option to chat with the owner with questions was also helpful. I can't think of any part of this process that was difficult. One recommendation would be to figure out a different process for taking pictures when picking up, when you pick up late at night (in my case 10:45pm) you don't get the best pictures and you can't see the vehicle condition very well in the dark.

As always I was linked to a great host. The experience thus far have always been positive. The car was clean and in excellent shape. The entire process is almost like ordering a pizza. It’s actually fun to decide on what you’d like to drive. When I shop for a new car, I usually will rent a car similar to what I’m looking for and see if it meets my needs.

Perfect experience. I am delighted and will use it again for sure! The car was clean and on time. The host messaged me back very promptly. Next trip the first place I will look for a rental is Turo. Car was as described and roomy for my family of five.

The host provided excellent customer service. Both the delivery of the vehicle and the pick-up of the vehicle from our home added to the excellent experience. It was a super clean vehicle. It was exactly the vehicle that we wanted for our trip. The ease of communication to and from this host will insure that we will be back.

Simple to use. Makes renting a car for the short term very easy. You can pick up and drop off a car in your immediate vicinity without the hassle of going through a car rental company. Scheduling is simple. Car selection is generally very good with a wide range of choices.

We drive a large motorhome and do not tow a car behind it. We have found that using Turo as our way to rent cars is the best way to go. We usually get to our location and after a week or so get on the app and find a car to rent. It is so much easier and less expensive than using one of the car rental agencies.

It was a great experience until me and my family was involved in a hit and run in Chicago that damage my host vehicle. I hope Turo understands and I didn’t have coverage which is my fault for declining coverage. Turo is a good company to rent cars and trucks from.

Easy to get to, easy to get into and easy to drive. The CSR was always available and very helpful with info of the island. We had an early flight out and had some confusion but our CSR was right on it and came up with a solution. Would recommend Turo to family and friends. So easy.

This was an awesome experience. We will book with Turo every vacation from now on. The car was just as stated, dropped off at the perfect time and leaving the car at the airport was beyond smooth. The car was clean, rode so smoothly. The co-hosts communicated effectively and quickly. I would 100% recommend Shantala.

Great rental. No real issues to report and my feedback to improve my experience is with choosing a vehicle. Long list of multiple choices and associated pricing. Maybe I just don’t know how to properly use the system but the ability to filter my search to a certain type vehicle or a price range would make the decision quicker and easier. Also a comparison to National car rental would help validate my decision and make sure I was a repeat customer.

Everything was great. The car was clean and I had no problem with anything. The host Lauren I had was very nice and understanding. I underestimated Turo but it is very reliable. I will recommend to anyone. I will definitely be using again. It’s fast, easy and doesn’t require much. I have used many times and sometimes with very short notice.

Turo is easy to use and nicely priced. Will definitely use them again over traditional rental companies. AJ, the owner of the car I was renting, was very communicative and helpful with locating the car. The Turo app made it easy to upload pictures before and after the ride. And the different selections of cars made it hard to just pick one I liked, so the others I saved for future uses.

Decided last minute to rent a vehicle. Hopped on the Turo app was able to find a rental quickly at a great price. Plenty of options were available. Owner delivered vehicle early in the AM and was extremely helpful when returning vehicle. Great experience. Less expensive to rent vehicle than to Uber around.

I don’t feel like the customer should be faulted on the owners not confirming their driver licenses, letting someone else bring keys that’s not the owner and then leaving. Messaged the owner of car about the tire light on with no response which sucks when you get a car and want to know immediately if something's actually wrong with it. On top of that the car was/still is showing disabled before my ride and I had to text him to even see if the car was good and it took him over 24 hours to even confirm on a car he’s suppose to be renting which obviously he wasn’t even the one that brought the keys.

Renting this car was a great experience. It was exactly what I needed. It was so easy using the app and the minivan price was wonderful and everything went well. It was clean and drove well. I have no complaints. I plan on using Turo again. Thank you so much!.

Turo is a great app with a great concept. It makes renting vehicles very easy. I have used the app several times now. Each time was a great experience. I will continue to use Turo for all my car rental needs. Also the people I have rented from are all great. I have a lot of respect for them and their vehicles. They always check on me during my trip which is very nice. I even have had an owner give me places to check out on my trip which was very very nice.

A great car for driving during the snowy winter months in Juneau and really appreciated the heated seats. Customer service, directions and communication with the owner was excellent. Car was clean, comfortable and had plenty of luggage space for my work totes. I will be renting from here again during another trip to Juneau.

Good experience, awesome experience, good prices, nice car and easily to book, easy app, very excited to try it again and so happy to be part of the Turo family!! I highly recommend this app to further travels!! Have fun enjoying this awesome customer service!! I have been booking in others platforms and nothing like this!! Really appreciate all the service.

Turo was super easy to use and search for vehicles. The Jeep I rented was great! Super clean, easy and quick replies from Krystal and super easy pick up and drop off. I would definitely recommend Turo to friends and family. Great selection of vehicles and locations for pick up.

The Kia Carnival was a great family rental. Fit all 8 of us and all our luggage in the back. It is a brand new vehicle so it was extremely clean and reliable. Would most certainly rent this van again. The pickup process was very simple and more convenient than some other locations where I have used Turo.

My original car booked was cancelled 2 days prior to my trip so I lost my early booking discount and ended up paying $348.20 instead of my original $ 283.00 to find another car within pick up distance and somewhat comparable but not nearly. BMW suv versus Toyota Rav 4. The Rav 4 experience was good with the owner. Also your app is confusing after booking a car, I went back to the car site and it said the car wasn’t available for those dates so very confusing prior to an owner confirming by messaging that the car was available.

My experience with Turo has been nothing but a great experience. I'm using them more and more now and would recommend them to any and everybody.. The information to getting your vehicle and location is very easy and very accurate. I just started using them two months ago and have used them at least 5x since then.

My host was amazing with great communication. I traveled to Texas and loved being able to move around with a beautiful car with no problem. No hassle. To be honest at this rate Turo is going to put the rental car companies out of business. I’ll never rent a car from Hertz or Enterprise again.

Everything about the trip was amazing! The renters were great! The truck, great! The service was great all across the board. The ride was amazing and everyone loved the truck! I will definitely be renting with them again! Response time was great! I even lost my phone and they went and looked for it with no problem! And even followed up with me about it.

This is my first time using Turo and I will never go back to using those conventional car rental companies (Avis, Hertz, etc.) ever again. My host Lucy made everything from start to finish so easy. She was quick to respond and communicated seamlessly. The car I received from her were as it is in the pictures and drives great. This is the future! I just wish there's Turo available all around the world.

It was a nice car to get and good on gas. I love it. I will get it again. I thank you. Again I will see you soon. I will referral anyone to get it. It is a great vehicle. Thank you so much. It makes me want to buy me one of them so I will get again, again and again.

The host of my recent rental tried to rip me off with extra charges related to his decision to use long-term parking to deliver and pick-up the car. I had to work with Turo customer support for over 1 hour to get reimbursed and a full security deposit refund. 2 weeks later, I got an email from Turo Support saying that I owed an extra $145 for an impound and additional usage. It turns out this email had been sent to me incorrectly, but it once again took over 1 hour of my time to sort the situation out, since the Live Chat messaging dropped twice and I needed to call. I won't be renting through Turo again, but if anyone else needs Turo Customer Support, I recommend calling (415) 965-4525. They do not make this number easy to find.

Getting easy instructions to find the vehicle, easy check in when getting to the vehicle. We rented a Jeep, it was clean and exactly like pictured. The app was easy to follow when we dropped the vehicle back off. I did have a few questions during our trip that were answered quickly. That was nice.

Daniel is an awesome person! He was attentive, informational and kind. The vehicle was exactly as listed including pricing. The Turo app was accurate and helpful. I've already begun recommending it to everyone I know! This method of renting cars is easy affordable and convenient. I appreciate the great customer service. Turo is a cut above Enterprise or any of the other car rental chains.

Great experience with using Turo for the first time. Hasan A. was so very helpful with explaining the rental process. Rental pickup and drop-off process was quick and easy. I will be using Turo again. It was much more convenient than your average rental car company. No extra fees when car returned.

Ross was awesome. The Tesla I chose was clean and fully charged upon pickup. It also drove really well. Ross was always readily available to assist me and answer questions as questions came up. Would definitely recommend Turo to anyone looking to rent a vehicle as the process is less complicated than a traditional vehicle rental company

Very nice ride. Will be renting again very soon. I was very glad that it was a very easy process to get the vehicle and to also return it. I someday would like to be a host. The car I had was very easy and good on gas. With low mileage as well. Which was a plus.

It's been wonderful. I love how I can just schedule a car when I can get it and if I only need it just for one day it's available. The cars be nice and clean. I like that I can get a vehicle that has unlimited mileage and some of them with mileage.

I had a wonderful experience with my host, he made the process simple and was very accommodating to my needs. I had to take away a star due to the fees and insurance being more than the cost of the actual rental. I get that the hosts belongings should be insured, but maybe this should be provided by the company without passing extra costs to drivers, like some ride share companies do for their drivers. The fees made the cost nearly triple the daily rate of the vehicle. Seems like you as a company can do more for customers in lowering costs since you don’t really have much in terms of operating expenses.

I have used Turo twice, and both times I have had a great experience. The selection varies by city, which is understandable considering these are privately owned vehicles. I have found perfect choices for my needs. I have gotten better cars for less than traditional rental companies. Hosts have been easy to work with, getting a personalized rental to meet my needs. Will definitely continue to use!

We just received a email from the host charging us 60USD for leaving the car 2 blocks away from where we picked it up. We had to do that because there was no parking at that location. Please see & review the chat messages and the check out of the car. Thank you!

All went very good, excellent host, easy work with, good vehicle, safe, clean, everything working well. Will definitely use again. I like that you can choose the exact car you want. My first time using Turo. Was a good experience. I think being able to collect the vehicle in different locations other than the airport is a big advantage.

I moved across country to a large metro area with phenomenal public transit a decade ago and decided to leave my car behind. I was tired of the money pit: the payments, the insurance, the maintenance, the fuel. I thought I could save myself close to a grand every month and put that money to better use. And with the huge variation in housing expenses between the market I left and the one I now found myself living in, a “better use” wasn’t hard to find. Fast forward 10 years and I miss driving.

The host was spectacular. The ride was great and most importantly my trip went smooth. I appreciate the host because I was bugging him and he was still polite and respectful. Thanks for assisting me. I will rent this vehicle again and again. Thanks for making my trip memorable and I’m very satisfied.

Angel was great and even went the extra mile to make sure we had a good car. Something was wrong with the initial car we picked and he made sure we had another one of a better quality for the same price!!! This is about my 3rd time I have used Turo and have always been impressed. Thanks again Turo and team!!

Easy and timely pickup to/from airport. Not all the bells and whistles on an older car. Decided best aspect was not having to spend time and energy returning a rental car to the airport and all the time, effort and anxiety that entails. Easy contact with host, but app a little confusing at times.

Rental went smoothly. Loved being able to choose what works best for me from the car model to the price per day and the mileage. Avoiding fees that airports add to other rental agencies. It was an amazing experience. We will contribute to look at Turo as our first option for car rentals.

We needed a car for our group, picking ip at the airport, driving them to our show, etc. The Infinity was perfect and everyone was comfortable. Hurray for heated back seats! Turo is the easiest option for transportation, without many of those annoying experiences you have at conventional car rentals. ie, NO long lines and waiting to check in to get your car.

I found the app to be very user friendly and was able to schedule my trip easily. The communication from the person I was renting from was outstanding -- I liked how it all went through the app. The pick up, return, ease of loading photos of the vehicle both before and after --- it was all smooth. I will be using Turo for my next trip.

I took a quick trip to Florida. My experience was flawless. The Turo app worked without a hitch. Jorge was able to message me without error. The system messages came through in a timely manner. Pictures attached without issue. The message to extend my stay was received well in advance. Fantastic experience. I’ll use Turo again! Thanks.

This was our first time using Turo. Our hostess was very responsive and polite with my many questions. She also let us adjust our drop-off time, because I had it wrong when I booked. The van we rented was great. Lots of room for people, not so much for luggage for 6 of us. But we only had to squeeze in to and from the airport.

The car was in great shape. The pricing was good. The owner delivered to me with no issues. Made it very easy. They responded quickly with any questions and made pick-up an even easier experience. Will def use again.

The rental experience was exceptional! When I needed to extend, the process was very easy. Communication with the rental company was great! Thanks for everything and thank you for the free rental days. I can always count on Turo for reliable, dependable, vehicles. Thanks so very much Turo!

Enjoyed my visit. Vehicle was clean and easy to find and drop off. Terrific experience! Vehicle had lots of space! I was able to haul some folding chairs for an event at my church. Worked out perfectly! Very appreciative! We visited several beaches. A very comfortable ride while visiting the island. Definitely would repeat for our next visit. Mahalo.

Using the Turo app was very Quick, easy, and affordable. Bud, the owner of the vehicle I used was very responsive and kept in contact when needed. My family and I enjoyed not having to wait in line for a rental. I would recommend the Turo app rental to anyone that is traveling.

Turo makes the car rental world more affordable and enjoyable! The car owners are fast to respond to questions and concerns. The insurance adds a plus for wiper free driving. I would highly recommend this. I usually rent cars 20 times per year. I prefer the exotics myself but all the cars are great that I’ve rented. Happy Turo-ing!

My experience with Turo, more specifically, Veronica, was amazing as a first time Turo user. Everything went as planned and expected. Communication is key when traveling and out of state; we maintained fluid communication and transfers were seamless. I would use Turo and recommend Turo to friends and family traveling.

Turo is affordable, has a vast selection of vehicles to meet various needs. The host have phenomenal customer service and it's super easy to modify your rental request when needed. I would one thousand percent recommend Turo for your rental services. Everything is kept on a professional level so there's no need to ever worry about issues.

I love renting from ya. Very clean. No complain for nothing. The people are very respectful and they work around you anytime and they are very outgoing and the car are very well taken care of. I'm very happy with ya services. I would recommended to a friend to rent from Turo 100%.

It’s my second time renting from Jahanzeb and it is very easy to communicate with him and he is quick to respond anytime I have a question. I will definitely recommend him to anyone that ask me if they need a car. Will rent again next visit. Thank you.

The Davian was an excellent host, communication was very timely, direction were very detailed and specific, the vehicle serviced my needs well. I would rent from this host again and recommend him to my friends and associates as well. This was my first time using Turo and Davian made my travel very pleasurable and convenient. I wish that I had known about this service before now, but I’m so glad that I’m aware of your company and will be using it more often.

I'll definitely use again when traveling. Much more economical than a major car rental and pretty convenient pick up and drop off at the Preflight lot near the airport.

I love the Turo concept and the ease of renting the late model, always clean and fine running vehicles. I’ve used Turo multiple times, the latest rentals were a Honda HRV for one day and a BMW 540i for 16 days. I appreciate the kindness of the owners and ease of picking up and returning the vehicles. The range of vehicles and prices are incredible, BUT the only complaint that I have is the ridiculous “TRIP FEE” that Turo charges.

I’m pretty much love the idea of me getting a rental without all hassle.. and the host always understandable when it comes to you being a little late because of traffic or whatever..sometimes things happens and you might be late. So thanks for sharing your patience with a smile and always accepting the best way to make your trip better..

There's a much better experience than I ever thought it would be. Very easy and understandable if the trip has to be modified. Everyone has been kind and understanding. There's not been one problem and there's been a couple moments now where we have continued to have a friendship with some of the people who rented it. It was a great experience. Thank you for the opportunity. Definitely will rent again.

I don’t know why I hadn’t heard about Turo until now!!!! I have had the best experience and will recommend Turo especially to DM Automotive. Vehicles are always clean, great selections and easy process. Will continue using Turo and DM Autos. I have rented a total of 3 cars so far and all of them have been great and clean.

Great car and service. Thomas was very communicative and car was in great shape! Thomas confirmed my flights and arrival times and had car ready for me. Very easy, no lines, no hassles. Grab my bags and headed to the car. Perfect service. I’ll always rent from Thomas when in Palm Springs. The Mustang was perfect. For a warm weather climate the process was seamless.

I was told that I smoked in a car that I rented from you guys. Sent pictures showing the host was lying but still have to pay for it. That's not good and it's wrong. So I will no longer use Turo services again. If you don't take photos the people will get you for more than you can inordinate. Please be on the lookout for things like this if you don't want to pay more than you have to. I thought this was a great site to rent cars but I was mistaken. But I will no long use this site for car rentals.

The experience was convenient from beginning to end. Starting with booking and the follow up after booking from the Host. Pickup of the vehicle went smoothly. When I arrived the agent stated the vehicle was clean and ready and the keys were in the cup holder. The fuel tank was full and ready to go. Communication for drop off instructions were communicated shortly before the end of the trip. Drop off was simple. Will book through this host again.

Everything was perfect. Easy to communicate. Will definitely use Turo for my next car rental. Car was on time and clean. Easy to find with great instruction step by step what I needed to do. Car wasn’t new but was very well maintained. I’m very pleased with the whole process.

Everything is great as always. Thank you. I’ve been using TURO since last FALL and every host has provided great service. Customer service has always taken care of my needs and help with getting TURO rented. This may be my last month with TURO but I will definitely use them in the future should need to again.