Turo Reviews

I have used Turo about four times now, and this has been awesome and cash savings for those who use Turo. I am old school, and I am always very careful about using a new product or service provider. I am truly recommending this company to all of my friends and family; they are very professional and any vehicle I have used was clean and very reliable and was able to contact Chris if I had any questions or concerns. I will be looking for Chris vehicle on my next trip to Little Rock, Arkansas. After over forty years in business, I rate this as a A+ Company! Dowayne L **

Using TURO has been incredible. I love every aspect of how the service works. It makes renting a car so much easier and in a way you feel like you are supporting a small business. Communication, drop-off/pickup is easy and the process is quick. Protections are there and mileage arrangements are reasonable. Plus it allows you to establish a relationship with a TURO provider in a city you visit often. Finally, if you want to try different vehicles you can certainly look around. Just makes sense.

This was a quality car with top-notch service! We plan to book with this company again! The car was smooth and great on gas. The main point of contact was amazing! The car was very clean upon arrival and the check-in experience was amazing! We are already planning our next trip with the company!

The trip was very uncomfortable! I received a text almost every 20/30 minutes from the host. I could not properly enjoy my trip without having to constantly answer the host back. I was also charged a smoking fee which I’m still not understanding why because I don’t smoke which is pretty odd to me. This trip was nothing close to my first trip which was every bit of amazing. I will never book a trip wit the host “LEGO LLC Mercedes-Benz GLB-Class2021.” Also not to meant when I went to pick the vehicle up it was not available until after the start time of my trip and due to the constant text messages from the host I took it upon myself to drop the vehicle back off earlier before my trip ended.

While on our trip in Kauai there was a tropical storm. 12 inches of rain in just a couple hours. Lots of flooding and mud. Couldn’t have felt safer than being in the Jeep. I also liked the option of the add on. Beach schools, umbrellas, cooler, etc. We all enjoyed the convertible roof when the sun was out.

Another great trip. John is a wonderful host and takes care of everything. Car was clean and ran well. It’s a lot of fun to drive. Booking was fast and easy. Gas mileage is great. Plenty of room in back for bag. This auto is great. Well kept. I will be back again soon

Renting through a Turo host has been convenient and easy to do. No waiting in lines for a car. Excellent communication. Will continue to go through Turo as long as I have such excellent experiences with them! Hosts have included phone chargers, water bottles. Even cooled the car down for me before I arrive! Very much appreciate the customer service.

The car was as described. The Q7 was very nice and clean. If I had any questions they were answered quickly. I would recommend! The Audi A7 has a superb drive train system especially In bad weather. The heads up display was also a nice bonus feature.

As a first time user I had a ton of questions and the owner was very patient and kind. He took the time to answer all my questions and walked me through the process. I truly enjoyed the experience. The SUV I rented was like new and drove like a dream.

Jerry was great. It was an easy pickup and delivery. Jerry was also flexible on pickup and delivery which was really helpful with our changing sports schedules. The van was perfect for our 13 year old's birthday party. It was clean and ready to go. We will definitely use again.

Thank you.

Great car and service!! The trip out there was incredible. Kiran makes the rental process so easy. It can be a stressful process at many airports with the lines, and everything needed to rent a car. Cost is a big deal for me as well. I may look into a smaller car in the future that is not as expensive and without all the room inside.

I want to say I really enjoyed myself. The car is very clean and also the host was very nice. They helped me a lot. They asked me questions. They got me through everything and I want to say thank you and also I will tell my friends and family that if they are in town they want to rent a car to please rent a car from my house. I was very very grateful that I got a chance to experience with a very very nice person and also again it was very polite that guided me through each and everything and also it was so nice and the car was very very very comfortable. The car was up to par. Thank you so much and I will continue to rent from them whenever I do business or come in town for family. Thank you so much.

The pricing was reasonable, the car was in excellent condition, and everything was exactly as promised. Loved the option to rent a car seat with the car. Great communication from the person we rented from. Easy pick up and drop off at the airport. Great selection of vehicles, we picked exactly what we needed for our party of 8. We will definitely use Turo for all of our rental needs in the future!

The host was amazing. I want to acknowledge that. I see value in using Turo for one-off situations but not as my go-to for regular rentals. I will consider using Turo again when I need a car locally for a specific event or when I travel to a regional airport late at night after the rental companies are closed. But if I have the option to use Hertz or Turo, I will be choosing Hertz. I can have confidence in Hertz that if I rent a car, it won’t be cancelled on me. With Turo, there is no guarantee that an individual won’t sell their car or simply choose to change their mind. That was my first experience with Turo. And Turo’s business model doesn’t protect the consumer in those situations. I had to do all the work to find a new car at a comparable price. And Hertz is cheaper…and I earn points. So there is a financial incentive to use Hertz over Turo on a regular basis.

This was my first experience with Turo and it was a good one. I will use the platform again. The hosts were communicative and let me know a few issues with the car before I rented it. They gave me the option to get a different car but I am glad I didn't. The car ran well and was fun to drive.

Hope all is well. Just wanted to let you know that yodel mobile is awesome and I like how they treat people. They are awesome. Also, when it comes to communication and they make a situation work. One of the best companies I’ve ever dealt with. I couldn’t choose a better company to deal with while going through Turo. They have really helped me a lot due to the situation at hand that my car is currently down so it makes everything better knowing that I can go through Turo to Yodel mobile and get a rental car we needed.

Car was as described. It did have a bad odor when picked up. Had dings and scratches which was documented before driving. Vehicle ran well with no issue with performance. Had to buy air freshener to mask the smell. Host was good with communication when needed. We were told by him that vehicle didn’t have to be cleaned upon return. Which we had cleaned out. Vehicle was never taken off road, was returned as it was picked up condition. After vehicle was as picked up, host contacted me and stated that we had damaged the passenger side wheels. Then a claim was then filed thru Turo. Upon examining the photos that the host provided when he dropped off the vehicle. It was clear that it was preexisting. Once that was acknowledged by the host he apologized, cancelled the claim. Be sure to take accurate pictures before taking possession for your records. This way the same thing doesn’t happen to anyone else.

This is my very first out of state rental experience and it was 100% amazing. Very good instructions and directions. Everything about this experience is awesome. I recommend to everyone going to Chicago. Once I picked up the car I used it for 8 days. The car was super clean and very good on gas. He had phone chargers already in place. I drove a lot and it was super cold outside. The heater worked amazing and the trunk had so much room I could fit a lot of baby items in it.

Truly a great businessman. Everything was set from go! Truly thinks about every little detail and makes renting a pleasure! I will definitely utilize them in the near future. At this time I think it would be beneficial for Brutalia to teach a class on the renting in Turo.

Well maintained. Car was clean. Also very attentive host also was very kind. Gave us 24 hr access to himself. Just an overall awesome experience!! Would recommend hands down.!! Vehicle was up to date and was a smooth ride. Very happy with our choice. Wonderful experience. Tesla was awesome. Everything was great.

We had a wonderful experience renting through Turo & will definitely do it again! To rent the car the site was easy to find a car! So easy with pick up at airport and dropping off. Klave who we rented from was so easy to get in contact with and they answered all our questions! They were awesome!

Turo is a wonderful service that I use for business sometimes for pleasure. They have magnificent customer service the one time that I had a bump on the road with them. They fixed it and they got me back on the road within minutes. I recommended highly thank you again, Turo you guys are awesome. Five stars.

This is a great service. I don’t like renting cars from the main places cause of the cost and hassle. This has been a good alternative. I have had some issues with people saying they can deliver and then not but overall it’s been good. I definitely recommend this for weekend trips or instate moves. It’s also helped me to decide what car I want to buy in the future.

I was very happy. I thought it was going to be a lot difficult to rent a vehicle on this app or with the gentleman that helped me. It ran pretty smooth just like they said. Pick up the vehicle outlet a certain location and drop it back at the same location. Very simple. I was happy with the vehicle and being good condition it took me where I need to go. No problem. I was very pleased with the help. I recommend a friend and family members.

Great experience! Awesome car, accommodating and responsive owner. I had some hesitations going into the rental as it seemed very foreign, renting a car from a private owner. That trepidation was all for naught - all went smoothly. This was a birthday weekend gift for my sister and she loved it! Money well spend and such a contrast to rental car company experiences. I would certainly book with Turo again!

Web site is poorly designed...calling customer service number, I was talking to people working remote who were not good on communicating the web site or the company itself. I'll never use you again. The host Miss Maria and her husband Mr. Troy were outstanding. Their vehicle was in excellent shape for our trip. It's a shame that they are not using another service/company to lease their vehicle if indeed there is one in their area.

Trip was great. Everything went smoothly, great communication with host!! Would definitely do again!!! Weare was great to deal with. Our flight was delayed a day and they met us there with the new flight, no questions asked, would definitely recommend them as hosts, also would definitely rent from them again.

Absolute fraud! Charge me twice and 1 month passed still didn't get my refund!! Called them million times and each agent gave me different info which is false and incorrect. Never ever again!!! Talked to their supervisor finally and still no actions!!!

Renting from Turo has been a great experience, especially when flying into various airports. The cars are well take care of, match the pictures and the hosts are always available for any questions and concerns. In addition, the platform is easy to use and their prices are better than typical rental car companies. It’s like Airbnb but for cars. I highly recommend Turo and have told all of my friends about it!

Very easy and thorough communication, easy pick up and drop off and the vehicle was spotless inside and out. The instructions were clear and easy to follow before, during and after the trip. I highly recommend this host and this vehicle, and would definitely rent again. Exactly what we needed for our trip!

Really great people to deal with. They treated me and my wife like family ... And their vehicle are very clean and reliable, I would prefer to deal with them when I need a rental. I rate their service 5 star. We were satisfied and we referred them to our friends and family.

He’s a scammer!! Do not rent from this guy. His rates are good but he will try to scam you out of money at the time of your return. He claim I damaged his rims on his Tesla and was trying to cash money from me and didn’t want me to go through my insurance I had with Turo. He watched me the whole time I had the vehicle on camera. Described my surroundings at every place I went. I never hit nothing in his car. He said he received an alert when I hit the rim but never showed me the alert and said he was assuming. If you don’t want to come out of pocket for something you didn’t do don’t rent from him!!

I have used the same person and the same vehicle twice now when I go back home, grand Valley to the Rio Grande Valley, and experience has been exceptional, both times no complaints at all. He’s always timely, proper, courteous, kind, and very professional. So overall my experience was great. He always had a clean car, really nice. Yes, I would recommend not only Turo but Alfredo down in the Rio Grande Valley in South Texas.

I really love being able to rent a car so easily for trips I need to take. I am glad this service exists. It helps me and my family out a whole lot. The hosts have all been nice also. It is a very easy app to use too. Thank you.

The booking transition was easy. They even needed to change the initial car, but was done smoothly. The vehicle was clean and nice. I need to extend my time for a couple of hours because of a delayed flight and they allowed with no problems. A very pleasant experience. I would definitely use them again.

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience renting from Turo! The car was in excellent condition and drove smoothly throughout my trip. The owner was incredibly communicative and accommodating, making the pickup and drop-off process a breeze. Their professionalism and friendliness were greatly appreciated. I highly recommend renting from them and will definitely do so again in the future!

He was a terrible host... I have used Turo several other times... this was the worst experience ever... I don't know if someone knew the car but it was vandalized in a store parking lot. I reached out to him for help getting a police report because they wouldn't allow me to get it because the car was not in my name... he did not help... I had to buy 2 new tires for the car that someone else vandalized.. He waited until the trip was over before he tried to do anything... I paid almost 1000 dollars to use the car only for 3 days... I have had all good reviews and he get on here and lies about the entire situation and gave me a bad review... Nice car.. terrible host...

A day before I am to pick up my car. You (Turo) informed me my car is no longer available. I booked this 2 months in advance. I was livid!! I had to look and book and hopefully get another car. Thankfully I did. The new car was great and drove very nice. You need to inform people who lend their cars out, that if they need to cancel, they need to give more notice.

Awesome is an understatement. MO is always accommodating to your needs making renting from him easy and smooth! Answer all calls and messages. Renting from MO is easy simple and fast. Mo car is always clean, reliable and if they any problem is fixed ASAP! You will Not be disappointed renting from Mo!

I will never use a car rental company again. This was perfect. The cars owner was great and informed me of everything. And the ease of getting the car and returning it to the parking lot at Orlando airport was great. I highly recommend this app. Best decision this year.

I like the ease of booking a vehicle through Turo. It's super easy and hassle free. The hosts are easy to communicate with and I have had no issues so far. It can get pricey sometimes but I'd rather stick with Turo than rent through Enterprise or some other big name company.

This was my second time using Turo. Efficient, accurate, and I like working with one person, rather than a company. Both times, owners were available and extremely helpful and accommodating. This latest rental was really appreciated as Eric provided extra care to help out with my handicapped husband by meeting us right at the airport gates!

Was simple to pick up the vehicle. I like that majority of the legal stuff you do through the app - no one behind a counter trying to upsell you anything or scare you into getting something you don't need (gps, premium accidental, refuel for a hybrid that doesn't eat up a lot of gas, etc). I've used Turo for the past few rentals and they've all been good to great experiences.

Went to pick up, Car was unable to get it or a hold of the host for over two hours. Did not get the car until 730 when I was supposed to get the car for 5:30 AM, had nerve to try and charge me, said I dropped Car off late then said the car smelled of smoke. I didn’t smoke anything in vehicle, Was at a 420 event. Yes, my clothes probably did smell like smoke and I was saturated like smoke. No, I didn’t smoke in the vehicle.

I enjoyed renting the vehicle. The Turo app didn't allow me to unlock/lock the vehicle during checkout and check in. I had to call customer service both times. There were issues correctly disputing incidental charges through the app. The owner might have had trouble editing and uploading his images. Overall a decent experience. I would like to rent other vehicles in the future.

My experience with Turo, Adam being the host, was very communicative and easy to work with. His car was very clean and the rental experience was easy. I would definitely recommend him. I would also recommend using Turo as it’s a very easy and quick way to obtaining everything you want in a rental car.

The host was very nice and attentive. I would definitely book with them again. They really helped when I had questions or if there was a problem with the car. And they answer messages really quickly. I would definitely recommend them to friends and family. I’m pleased with my experience.

Using Turo is so easy and efficient. The host are very professional and easy to work with. Turo support works fast to get your request met. I had the pleasure of using Turo for business and leisure. I also have used Turo in two different states. Both places (cities) had a great selection of cars.

I had a wonderful experience with Turo… The host made it quick and easy to get into the car and returning it. I would definitely use this company again and would definitely refer my friends and family. I would rate my experience a ten out ten. Communicating was very easy and simple. The whole transaction was easy and convenient. The car was exactly what expected and very clean. I will be in the area for a little while longer so I will continue to use this service

Renting the car was easy and convenient. The shuttle from the airport was extra handy! If we had any questions, the host was available and helped out within minutes. I would definitely recommend this to a friend. Renting a car from you was a good experience. Once again, it was easy and convenient. Thank you very much, Cody.

I felt very let down by Turo the second time I used the service. My host cancelled my trip 15 minutes before planned pick up. Turo got me a new car, and ensured me there would be no billing issues with the switch. I lost a $25 prepay EV that was never explained why, and I had to call and approved 3x by Turo reps to get reimbursed for fees I shouldn’t have been charged for. They are nice people but obviously do not take notes in their system, don’t do what they say they will, and the follow up is poor. I asked for a manager and left my number for someone to contact me, but I guess a displeased customer isn’t a big deal to this management team. Seems like a place with poor management and leadership. Will not use again.

I have not received my deposit back that I put down on the car. It’s no reason it should take this long and I’ve been trying to contact you guys about it now. I’m leaving a review. The car was cool. The host were fine but where is my money.

I had a great experience using the Turo app to schedule a private vehicle rental. I was able to rent a custom Jeep Wrangler that would never have been available from the big car rental companies. Thanks Turo!

Communication with the person I rented a car from was amazing. Got to me quickly. Car was nice. Clean. Great. Overall great experience. Thanks Joshua. Would definitely recommend renting from him again. He was understanding regarding my delays in my flight. Was able to still get my car there on time.

This was my first time working through Turo, and it was a great experience. It obviously is dependent on the owner that you work with, but Jason was very responsive and made the experience so positive. It was a fun car to drive and the pickup and drop off couldn’t have been easier.

My host was very upstanding with great communication.. My trip was good. No problem with it at all. The car drove great. I really enjoyed my trip. I will choose my host again if I have to make another trip. Every thing was great. No problem with the car or the host so I would I to say thanks so much for your service.

I had a great time driving Gabriel's 2024 Honda Civic. Great communication overall with Gabriel, he always stayed in contact with me and if I ever needed help I could reach out. I would definitely rent from him again. He has other cars I could rent and it would make me happy.

Wonderful, professional and easy. I use Turo over and over again. Turo have been safe and reliable. Their site make it easy to find a vehicle that’s nearby and is very easy to use. The companies with the cars have great staff and pleasant. Good customer service for problem solving.

The best way to “test the waters” as you are doing your own research for a specific type of vehicle. Turo is dependent on the owners to make a good experience for the renters and to be a convenient place for renting a vehicle. I wish there was a less expensive way to rent a really nice sports car but I get it that the more money you spend the more you get.

A great convenience when you need to rent a car for whatever and whenever. I love the different selection of cars, trucks, SUVs and more. The app is very easy to understand and use. I highly recommend Turo for all your car renting needs. I wish there were more apps like it!

A great ride. Zippy and comfortable. Nicely maintained and clean. Would certainly rent from this host again. He was quick to respond and very accommodating. He responded within hours to our questions. Pick up and delivery were convenient and simple. The cost was reasonable for this great car! And IT WAS RED!!! Thank you, Larry and Turo for making this rental so easy.

This was my first experience with Turo and it was smooth sailing. The host was absolutely amazing! Very responsive and it could not have been nicer. We did this for my daughter's senior prom and everything went perfectly. Would absolutely do this again and have recommended the same host to my co-worker that is about to be go through all of these things with her own daughter.

I paid the car for 4 days but decided to take it back early on the day, but I was late for 1 hour since I couldn't lock the door and was in contact with the owner. They charged me for 1 hour late and other fees that I don't know what they were.... They charged me $45 extra and we went back and forth via email with no resolution but I saw the charges on my credit card which I am going to dispute.

I had a great experience with the availability of vehicles. It was real easy being able to rent the vehicle, the response from the owner when I needed help and access to the vehicle. Vehicle was great on gas, very clean and had a lot of space. The owner was very friendly and she was responded fast and very helpful.

I enjoyed the car, it was clean and it was full of gas. Everything was as advertised and I appreciate Leo the host. When I needed him, he answered my question clearly and he was able to be reached at any time. The location was easy to find and the pick up and drop off went smooth.

The Convertible Corvette was a definite head-turner wherever I went, and was well-maintained, and in great condition. I had an awesome experience with this Corvette, host was super accommodating and friendly! I would highly recommend. Perfect car to cruise around Florida. Felt like the car made my trip so much better, and although I've rented this car twice, I would rent it again in the future.

The entire Turo rental process was well communicated and easy. Cody did an exceptional job of communicating where to pick up his car. He communicated in a very timely manner and very clearly. He always responded to my questions within an hour. The car was very clean at pick up.. I highly recommend renting from Cody!

The car was very clean, great maintenance, easy to pick up and drop off, communication always easy and fast response from host. Service was convenient and accurate. I literally feel that the car was my own. I do like that Host does everything to accommodate you. I asked to extend my trip 1 day and he accepted right away. Definitely will recommended it to friends.

Rented a Boxster S at the PHX Airport and the shuttle to the lot with a breeze. Found the car no problem and then got on the road to Lake Havasu. Communication with the auto owner was prompt and super easy using the Turo app. No issues over the 4 day trip and the return was just as easy and quick as the pickup. Made it to the airport in plenty of time. Will definitely be using Turo again on future trips.

I had the pleasure of renting a Jeep Gladiator with Charles. The process was quick and easy, no hassle. The vehicle was amazing. At short notice the host accepted my rental. I needed to go to Ohio to check on my Mom. I am so grateful for a rental experience like Turo. This way of renting will put all competitors out of business. This was my second rental and I’m sure more to come.

My experience with Turo is always amazing, even when I had a problem with a vehicle they were very helpful. I will continue to use Turo in the future if I have a problem with my vehicle. My wife is also approved to drive with Turo which is extremely helpful since I am a marine veteran.

Your Host and pick up was a breeze. She made the transaction a breeze. She explain the details of the car and features of it. The bolt is electrìc and run on fuel from the pump. I was happy with the performance of the vehicle. I had no safety issues. I was very satisfied. I will be back.

Great service and was delivered as requested, I had a mishap with the car but not Turo fault. I will use Turo again and would recommend them as well. I have had issues with Turo before not delivery my vehicle and that’s why I use the owner that I have been using now. Thanks again and hope all works out on my claim damage.

It’s always a pleasure when I rent a vehicle with this company! Always friendly, easy process always responding with a quick timely manner. Any time I go on Turo I look for Isho brothers first. Thank you as always for making our trip safe and comfortable. Vehicle always clean, smelling good, gas already full, ready to go.

Instructions for reserving and communication with the vehicle owner was great. Great selection of vehicles. Was able to upgrade to "no need to charge" for the Tesla. Was able to drop it off with ease. After originally reserving the vehicle, and paying, I tried to upgrade my insurance that was taken out. I was unable to upgrade and could not find instructions to do so. Multiple times I tried to upgrade to no avail.

The car I eventually got and the owner were fabulous. My complaint is with Turo. I rented a vehicle way in advance to have the owner cancel less than 24 hours before the trip. This is the 2nd time this happened. The first time Turo gave me no help in getting a new vehicle. This time I flipped out and Turo did help with finding a new vehicle however if I had not contacted the owner to find out how to pick up car he wouldn’t have cancelled and just not shown up. Turo allows an owner to cancel saying the vehicle is “under maintenance” but they don’t have to prove that at all.

This our second year using Turo when we ski out West. Great selection of vehicles and great owners. Both trucks were perfect for the conditions at Snowbird and this year at Heavenly. Turo offers competitive pricing, simple pick up and to drop off of the vehicle (10x easier than renting from major processors). I highly recommend this platform for rentals on the next trip

Host of Ford Bronco was professional, and communicative and made the whole experience from pick up to drop off smooth as silk. I recommend this host for this or any other vehicle he may for use with Turo. If I ever go back to the area I will most assuredly use this host.

When going on our trip we saw the prices of rental cars and thought we cannot afford this. We then were told about Turo by two coworkers and we looked at the cars available, at the prices listed, and were amazed. We were skeptical of the service but it was even better than dealing with a rental company and the ability to pick your car was great. Each car had a different pickup/cleaning/dropoff policy so just make sure to pay attention to that.

I had a wonderfully smooth trip with my rental and my host was amazing. I will definitely be connecting and renting again soon. I would definitely recommend the seller and this app to any and everyone looking to rent for a trip or just locally. It was a lot smoother than actually going to a regular rental company.

The owner and host of the vehicle was the very, very BEST I could've ever asked for as a first time user and renter on TURO. The owner and host treated me like he knew me during the entire rental process from beginning to the end. And in my humble opinion should set the industry standard for all owners and hosts on the TURO platform...

My host decided that they wanted to report fraudulent damages on the car and the car sat for four of the seven days that I had it wild. The car reported maintenance required within two hours of me driving the car on the road for a work trip. The host also took pictures at night so you cannot see any scratches and none of them were up close and then all of a sudden when I returned the car which was old, the bumper was falling off and so was the rear bumper. It was just a crap car and the host that they were going to come up off of me.

Cheryl was an awesome renter - she graciously let me use her 2020 Toyota RAV4 and told me it was her car’s first real trip. I could tell it was taken care of really well, and although I had a flat tire before we left Las Vegas, Cheryl got me into the closest Discount Tire store and had all her tires replaced. I would definitely rent her car again, should I come back and visit Las Vegas!

Great and hassle free. Car Great on gas. The best so far that I had from Turo which is Big factor. The only draw back was non elecrtric. Roll down windows and only one lock on driver's door. So made getting stuff out a bit cumbersome. I have long acrylics so the insides locks tricky..

I am feeling that your conclusions about the damage caused to my car by Client Antonio ** are not being processed fairly, this Person left the car with the keys inside and left without making a formal delivery of the car as I did with When he handed over the car, he didn't face me and give me no explanation? Why did he break the glass? And why was the car left with a strong and impossible to remove Marijuana smell?

I took a trip to Florida with my wife. Typically we rent a Mustang convertible, one of the most common cars in the Keys. I wanted something different. Turo has an awesome selection of vehicles. It's like having all the car dealers at your disposal to rent a car from. It was a difficult decision on what to rent. Eventually decided on a Bronco with a soft top so we could still have a convertible with style and not see one at every intersection.

My rental experience at Franks is always great. I would not rent from any place else in this area. It’s always a chance you take with rental vehicles being clean and reliable but you don't have to worry about that here.

Turo continues to be my "go to" for car rentals. Pick up and delivery are easy, and the people I've dealt with have been quick to respond and willing to help when needed. All the cars I have rented have been clean and well maintained. I've never encountered a problem using Turo!

Turo is great! I can book a high end luxury car or sports car for about the same as I can rent a regular car from a rental agency. Easier to use too. I booked my last car and was sent a pic of car's location with keys in it. Dropped it off and sent a pic bag of location I left it.

This app made it very easy for me to rent a car while I was on a business trip in Vegas. I would definitely use this app again and I would recommend it to my friends. The car was clean, had a full tank of gas and very comfortable. This was my first time dealing with this app and I do not regret it. The host was very prompt about answering my messages and any questions I had.

Please be careful and take lots of photos inside and outside of the vehicle. I was falsely accused of smoking in the vehicle and when I contacted Turo I was told this scam with the same photos has been done before so be careful. Make sure once again to take photos and submit them to Turo. If you have any correspondence between you and the host hold on to it for your proof.

I’ve been wanted to rent a Mercedes G Wagon for some time now to take the family out on a nice day trip and what I ended up renting was a G wagon squared from a lovely host and we had the best experience. TURO app made it very easy to book and the overall experience was worth doing it again in the future.

The trip went smoothly. The vehicle was easy to get to. Check in and check out was quick and easy. The vehicle was clean, well maintained and the size I needed. My communication with the owner was accurate and helpful. I would use this person and vehicle again on a future trip.

What a fabulous car & host! The spotless BMW drove as smooth as silk. It handled effortlessly & was a pure delight to drive. Gabor was quick to respond to messages. When we needed to return the car late, he rearranged his schedule to make it possible. Most importantly, he found my personal car keys under the passenger seat after we left. He went out of his way & rushed to deliver the keys to me at the train station in time for us to meet our train. Gabor went above & beyond to make our experience a special one - and it was indeed. Thank you, Gabor.

I much preferred Turo to other car rentals. Not having to take and shuttle or wait in line was amazing. The car was clean, communication was easy. I loved this process! We were given detailed instructions to park which was appreciated. Also having a car seat available and not having to pack one made the flights much easier.

Not bad at all, still cheaper by hundreds of dollars for a 5 day rental for Tesla Model x than you would ever get for equivalent car on traditional rental car companies. Also renting LAX anything even Ubering is a nightmare. This Turo renter used a nearby parking lot so bus ride was shorter than anything else nearby. Thankfully. But it's good to call the lot ahead let them know you're there.

Abdel is an excellent communicator. Pick up and drop off of the vehicle was an easy transition at the airport. Instructions to locate the car were clear and accurate. The car was clean and mechanically sound. Car performed well and took us to the places we needed to go. Would recommend Abdel’s vehicle.

The car was delivered effortlessly at the airport right by baggage claim. It was clean and ready for enjoying - dropping the top and touring in a classy car was fun. I really appreciated the host’s attention to delivering a great ride and with no hassle. And drop off was also easy peasy with my host meeting me at the departures lane at the airport. He was flexible and able to accommodate a last minute schedule change to drop him the vehicle a bit earlier than was planned.

Car was clean! I left my work cell in the vehicle by mistake, I was able to go back and retrieve my phone with no issues! Customer service was flawless start to finish! The communcation was on point whenever I had any questions, fast response and very detailed response everytime! Would definitely use service again!

I used Turo for two months, while my personal vehicle was being repaired. I was able to find a variety of cars, and they were all clean and well maintained. The owners were quick to respond. I talked with customer service twice. They were efficient and knowledgeable. The price range and selection of cars allowed me to stay within my budget. I love Turo, I recommend it always. It is a great way to stimulate the local economy.

Everything was great, however there were two issues. First, the self check out over the app didn't work. I didn't want to least the key in the car unlocked. Thankfully, someone showed up that was able to do it for me. I almost missed my flight though. Second, I was charged an airport fee, even tho I took an Uber to pick the car up at the office. I was told it would be removed, but it wasn't.

The service is great quality, precise in helping find the car, accurate and on time in making the vehicle available to pick up. Car is always ready in having a full tank of gas and clean. You all are far more better than other car rental businesses.

Too much additional cost and no gas reimbursement. Will never use it again. At first, spending 30 minutes looking for a car that was not clearly stated where it was located. The host told me was on the 4th floor and I walked around the 4th floor and finally found the car at 5th floor.

I've always had a great experience with Turo and renting other people's vehicles. The variety of cars to choose from is usually plentiful and within my budget. The pick up is easy at most locations and directions are always easy to follow in the notes. Tolls are easy to pay as well after returning the vehicles.

I would highly recommend this app after my first time using this. Travis who I rented from communicated well and made the process easy. His car was clean and ran well. Price much better than a rental. Great job! The app was easy to use and I plan to try this again soon.

Turo was amazing to work with! Having a rental made our trip a success. Turo had reasonable rates, many options to choose from and flexibility. The vehicle we used was clean, spacious and fully loaded. The communication with the renter was excellent. I’d highly recommend friends and family to book with Turo for their future traveling needs.

The renter was very nice. The vehicle was very clean. I would recommend this vehicle to anyone who is looking for a reliable vehicle and a friendly customer service. If anyone have any questions I have no problem talking with you. The vehicle had a smooth ride with no issues.

I received an email with a discount for my next Turo rental experience. When I tried to use it, there was no place to put the discount code into the rental site. When I asked the owner of the car he said I had to take that up with the Turo site. I recommended having a way to put a code in when renting to see if the coupon can be applied.

My experience with Turo has been pretty great so far. I've only rented 2 vehicles from it but plan to keep on using the app in the future. The app itself is easy to use. I love the idea of people renting out their own vehicles that they don't use often. I plan on doing the same thing someday. It's much cheaper than going through Enterprise or other rental places. Plus there is more of a selection of vehicles. Including fancier models to choose from.

The car was nice, however it needed an oil change and many things were non-functional in the vehicle (sunroof, etc). I will book again but with a different vehicle. I also had trouble contacting customer service. I would like to have better access to a live agent next time to solve any problems with host and vehicle issues in the future.

Turo is great! It's simple to use the app, affordable, convenient, and most of all reliable. Love Turo!! We've used the Turo App on our last 2 vacations, Laughlin, Nev and Biloxi, Ms. Both times our rental vehicle was delivered directly to us at our hotel with the convenience of leaving it at hotel for pick up as well! It just couldn't be more convenient!! 5 stars for Turo!! Will never use any other car rental agency. Turo is the best by far and I highly recommend it to my fellow travelers.

Our car rental from a Turo host was great. The pickup point, above Kona Airport was easy to find and the car owners were helpful, professional and friendly. The car was immaculate and mechanically sound. A great car for exploring the Big Island. The car, Nissan Rogue, was fuel efficient at about 28 mpg.

Had a great experience from Dallas Love Field for the eclipse. The person renting the car did everything perfectly, and the car was immaculate as advertised. We could not be happier with the entire experience. I would absolutely rent from Turo and this person again, without any hesitation. I think everyone should use Turo, rather than rent from a big company.

I love the Malibu I drove and Percy was nice as well. I will recommend, use again. Thanks again. The ride was so smooth and clean. My 4 days was the best. Think a about getting me a new car well. All I can the service was nice. Thanks again Mr Percy and Turo.

First time using Turo and I wish I knew sooner about it. Great car service. At first it was kinda difficult because it wouldn’t unlock from the app but our host was able to do it from her location. Great car selections. Some host are a little outrageous with their pricing for car seat, etc. but overall I was able to find someone with a great reasonable price and was happy overall.

My trip was great as always with Supreme Auto. Friendly customer service and clean and reliable truck. Drive smooth and convenient. Host response time was excellent. My Turo experience always five stars. I recommend Turo to my family and friends. I will be renting from Supreme again.. I think Turo should have more rewards for their customers who rent all the time.

I loved using Turo. They were on time. Car was clean. It ran good. Smooth ride. The person who car we used was very nice, checked on us, see if we needed anything, asking was we ok. Will well recommend. There was no deposit, just insurance which is a good things. The drop off locations was very convenient, full tank of gas

I love how easy and convenient was to rent a car with Turo. The app is very user friendly. My car was in very good condition, driver responded so easy and what I love the most is that I didn’t had to call nobody to get answers, everything I needed was listed.

Love the communication. My trips were modify a few times but it was very easy to communicate with the host and Turo customer service. I love Turo. Thank you so much for making our trip easy and very affordable. I would definitely recommend Turo to all my friends and families. I can’t go back to using regular rental services. Thank you to all the host for your wonderful vehicles.

The vehicle served us well although we did have to add air to the rt passenger front tire twice as it seemed to have a slow leak. Turo was easy to use and the vehicle was ready for pick up as promised. It was fairly clean other than some animal hair.

I was charged 165 fine for not cleaning the floor mats and they called it a "smoking fine". Literal tree leaves. These morons are going to lose all their customers for being idiots. If I would have smoked in the car you would be able to smell it but I did not and you can't. Never have I been this upset for such a grand lie and scam i will never be using Turo again.

Raphael did a great job to be prompt in getting the vehicle to us in a timely manner. It was very clean and comfortable to drive. He communicated with us beforehand to make sure the instructions were clear. The drop off process was simple and we were really glad to work together with him!

This was my second time renting this truck from this host and she's easy to work with! Truck is in good working condition and fun to drive! We had a little confusion at drop off, but the host was great and worked with me to get it back. I locked the keys in the bed and she met me to get the spare key so I could drop it off where she wanted it dropped.

Morris was excellent to rent from. Great at communicating & helpful with our questions. Although it is always a bit stressful when you don’t know the lay of the land, pickup & drop off went quite well. We would definitely rent from Morris again if needed. The KIA was the perfect vehicle for us.

Great experience with Guillermo & Kiki. The car was clean and ready on time. Kiki met us just across the street from baggage claim. She also met us the morning of departure at shirt term parking even though it was early morning (about 6:15 AM). Planning to travel to Maui again next year and if we do we will use Turo / Guillermo/Kiki. We give this trip a Top Rating. Jim & Annamarie

For a quick day trip. It was very enjoyable. Ride was nice. The convenience of getting a car close to home without have to go to the airport to rent is wonderful. Personable and no lines. Owner is nice and always available. If I have questions I can just text or call.

From now on, I will always use Turo, where available. I really like the efficiency in getting the vehicle. Communication was clear and concise. For a first timer, it went pretty smoothly. Next time will even be better now that I know what to expect. I would highly recommend Turo to anyone.

The process of renting a car through Turo was very satisfying from the start to finish. Rhonda made things very easy and she communicated with us every step of the way. The process of getting the car at the airport was efficient. The car was clean and we felt very safe driving it around the city for our stay. We will rent with Turo again. Thank you for making this experience a good one.

During my last trip, the host had to switch out my rental, at the last minute, before picked it up. The host advised that while the replacement was a bit more expensive, I'd be able to extend at my original rate. The host kept their word and adjusted the rate. However, in order for it to show on my end, Turo had to push it through. I spoke FIVE different reps in a five and a half hour period to not be helped, ultimately. I asked to speak with a manager and was given the run around. The host agreed to let me extend and they'd refund me the difference during drop-off. I have yet to speak to a Turo manager or be refunded my money.

Guillermo's 2014 VW Jetta was perfect for my short stay in Seattle! The car was clean and mechanically fine. I was going to rent with my usual Enterprise however when I compared pricing it was a no brainer! Pick up and drop off was made easy and this is a great Seattle car that has excellent gas mileage. Guillermo was very pleasant and responsive in communication. Guillermo, thanks for making my first TURO experience a great one!!!

Everything about this trip was fun. The rental car through Turo is the best way to go. No wait. No Up-sell and you get exactly what you rented. It is also a great way to help our neighbors out with their side hustle, helping the risk taker to get ahead is what America is all about!

The best part of Turo is you don’t have to wait. With other rental companies it becomes a hassle just to rent a vehicle. They ask a million questions where sometimes you have to wait an hr just to get a car. Turo makes it hassle free and fun to enjoy your vehicle. As long Turo is available I will be renting from them. God bless Turo!!

Azden was an amazing host. He was always available. He responded in a timely manner, was helpful and willing to meet earlier if needed. Vehicle was clean and at location as posted. Was very satisfied with rental. Would definitely do business with him again. Would recommend to anyone as a rental.

I had a terrific experience with Turo. My host Jake was terrific & easy to work with. He responded quickly to questions. Car was super fun to drive & well maintained. Would definitely rent again if I’m back in the area. Don’t hesitate to book this car. It’s a gem.

Thanks all was well. The car was clean, and smell good. No issues at all. The car drives good, really no issues of any kind. I appreciate the cleanliness of the car as well as the smell was refreshing and kept me in good mood all the days I had the car. It drove well, smooth and elegant ride, very pleasant.

We had a good experience with Bryce in renting the Dodge Minivan for the day. It was good to have a car for us to go see the Hermitage estate outside of Nashville, TN, and grab some lunch afterward. We were all very comfortable. The minivan was big enough to fit us all. It drove great. Overall we had a good experience - Five stars! I will definitely use TURO in the future as it's easier, cost-effective, and more comfortable. Everything was easy and seamless. Thanks.

Seamless pickup on shuttle to lot and also on return to airport. Vehicle was well kept and just the right size for the four of us, luggage and golf clubs. Was extreme pleased how economical it performed. Not a big deal but vans are adequate to a point, drivers do great but wait time could improve with larger van/bus.

Got charged a late fee when there was a rainstorm and traffic. Explained this to the owner and Turo. Next time I will speed in the rain and not get his car washed. The owner insisted I go to his car wash. I felt pressure to do that. And the fact that he followed me everywhere I went on the trip no privacy at all might as well put a camera in the car.

Host was great. When I was planning my trip to the Cleveland area, I knew TURO would have been the first choice to find a car. This car was easily accessible, clean and in great condition. Enjoyed the rental. I would definitely rent from Keaton again if I am traveling to the Cleveland area. I highly recommend you rent this Jeep Cherokee.

The Turo reservation system was very easy to navigate and to reserve the car. The Host's pick up and drop off of the car was super easy. Host was very quick to respond to any questions. Car was very clean. Great gas mileage and very roomy for 2 adults and 3 teenagers. The host also gave recommendations on where to fill up gas as well as car wash if needed. I thought this was very helpful. I would definitely recommend this host if you are traveling to Honolulu.

So far, I enjoyed using the app and it has a lot of filters that are useful to make a selection, especially distance of pickup. I wish requesting time change is a faster process. There is a bug where if it takes more than 24 hours, you get negative minutes.

Every aspect of my most recent trip was very smooth. The host gave very specific detailed instructions and directions to follow. The car was in great condition and perfect for what we had planned to do on our trip. Drop off was simple also. I went the extra mile in taking the car to get washed before returning it. The host was very appreciative.

I had the best experience with Tee’s vehicle. It was nice, clean and I received top notch customer service. Working with Tee and Turo through flight cancelations and extending the rental were stressful on my end, but they both worked to make sure I was covered!!! Would def recommend Tee, moving forward

My favorite part about using Turo is knowing that when I land at the airport, I can go straight to a parking garage, get in a car, and leave. There is no waiting in long lines for a rental car that may or may not be available. I know exactly what I am getting, how much it costs, and (in my experience) exactly where to go to pick it up. When you frequently land after 10:00 p.m. at a destination, that makes a huge difference in the entire trip.

I’ve rented 2 cars via Turo. I must say, this is the easiest rental experience I’ve ever had. Bye bye to Enterprise and Hertz. Turo is so much easier and convenient. I would highly recommend anyone to rent from Turo. I’ve only rented in the Orlando area but both times have been smooth & easy. Rolls and Juan were a pleasure to work with in the St. Cloud, Doris and Davenport, Florida area. I’m looking forward to renting through Turo again. I have a 38 dollar credit and another coupon for 15 percent off of my next rental. I’m super thankful.

I've been very impressed with all my recent Turo trips. All of the hosts have been excellent to work with and their vehicles have been very well set up and enjoyable to drive. Definitely liking using Turo for all my trips and will continue to use. I'm also enjoying Turo sending out incentive and promo codes to continue using the service.

My host was accommodating, responsive and easy to work with. The car performed as advertised and our host met us at the airport upon arrival AND departure. I’ve been renting cars for 30 years. This experience was a huge improvement upon long lines, long bus rides and complicated contracts. I truly appreciated the support and simplicity of the entire transaction.

Turo doesn’t deserve the one star. From start to finish with Turo has been a nightmare. Rented a car off of Turo from Baltimore going to Atlantic City. Car was nice and clean. Driving to Atlantic City red lights on the dashboard comes on. My daughter and I on the highway praying to Jesus we make it. Going through the EZ pass lane cause the car is running hot at this point. Pull up at my destination. My brother ask, "Is that car running hot?" That’s exactly what you see. Get on the phone with Turo support 'cause my host is nowhere to be found. I’m stranded. Turo towed the overheated, broke down car back to Baltimore.

I was emailed a invoice to pay a additional $225.00 damage claim after I had already received and paid and settled a fuel reimbursement for returning the vehicle with low fuel. The host filed a damage claim saying that the front windshield had been chip "4 chip dots all less than a 1 inch" after I returned it slightly untidy but there was no damages to the vehicle.