Super 8 Hotels Reviews

We were traveling & needed a rest. We found Motel 8 Dania. Everything seemed fine at first glance. We went to shower. The shower curtain rod was falling off the wall so the curtain wouldn’t stay closed. Needless to say water was everywhere. Then the tv lost its picture, it only had sound. It was already 3:30am so we decided to go to sleep. We told the owner/mgr at 8am and asked if we could get some kind of credit for the inconvenience. They replied that the tv was working when we checked in. Basically saying we broke it and that I should’ve called them as soon as it happened. And on a legal standpoint we were only paying for lodging, not tv, not internet, not a refrigerator or a microwave. At that point I was furious for paying $90 for a piece of crap room. I do NOT recommend Motel 8 Dania to anyone.

Came into town for my mom service and booked the room ahead. It smelled like smoke. Terrible and woke up at 4am with bites on me. It was bed bugs. Omg. Caught and killed one. Took it to front desk and gave it to her. She was not overly happy. Wanted refund. Now still waiting.

Ok, so I went to Super 8 in Baton Rouge, Lousiana. I thought it would be a really good experience, but instead it was pure crap and garbage. So what happened is first I booked for the room, but instead the manager rudely said, "STOP BEGGING FOR ROOMS YOU SNORT". I got REALLY angry at how the manager acts so childish there when we want a room. I finally got a room from one of the staff finally, but more pain took in.

I got this room in Express Deals. They don't recognize Priceline discounts. And the tub was dirty with hair on the drain. I cleaned it myself. I should receive the price quoted and get a free night but was treated like a liar and watched by front desk. But the rooms are nice if they were clean.

I paid for the room with my credit card. The exact amount was scammed from my debit card, don’t ask me how. The bank is now investigating. The money went to Super 8 online, BC. Yet the motel claims they don’t know what that is. Never took the card out of my wallet. Staff was no help, won’t see my business again.

We booked 2 rooms for July 26 & 27 at the West Kelowna, B.C. Super 8. Upon arrival the first room looked tidy but it was observed that no vacuuming had been done. Bathroom floor had hair on it from previous tenants and carpeting was dirty. After 1st night, when housekeeping had come through, we observed the beds were not made completely with the sheets hanging on the floor. The fitted sheet on one of the beds was ripped open at both pockets on the foot end and therefore was not even covering the bottom part of the mattress. There was a large hole in the same sheet along the side. The sheet didn't fit the mattress to begin with.

I stayed in this hotel in Sat July 20th with my friend. The pool and hot tub was closed at 7:00pm. The room we got had no remote control and the bathroom lights didn't work so we went to the office and told the guy so he gave us a new room. Our room had a remote with the back missing so there was tape on the back to hold the batteries and the bathtub was dirty. There was hair in the drain. Gross. Don't they check the rooms before someone checks in and in the morning they didn't have any hot breakfast like they said. False advertisement. I was very disappointed. I will never stay there again.

Tracy (the nice lady with the blond hair) that works the front desk is the only person that works at this establishment that has any sense. Good luck trying to get any other employee to help with anything. Tracy was such a pleasure to deal with and very knowledgeable. The Spanish employee was so horrible. I was in the office to ask a question and the Spanish girl completely ignored me and carried on a conversation where she proceeded to loudly curse. When I did finally get her to help me, she was rude, and impossible to deal with. The only redeeming quality about my stay here was Tracy. I can't say enough good things about her kind attitude, attentiveness to our issues, her professionalism, yet she was still personable and cared about our needs. It's to bad that every other person that is employed here is worthless.

BEWARE OF: SUPER 8 MOTEL CONDESCENDING ATTITUDES. ATROCIOUS CUSTOMER SERVICE AND BAIT AND SWITCH PRACTICES. My friend made reservations at the Super 8 motel on St Charles Rock Road on 7/4/19 for 7/5/19. She arrived in St Louis for the 3pm check in time. The Super 8 Motel employees informed her that her reservation had been cancelled by staff. But they were willing to accommodate her with a larger room for double the price which, was out of her budget.

I checked into this room with my brother Robert ** from July 2 to July 3. At around 10:30pm my brother complained that something was biting him as he was lying in the bed. He then showed me some red splotches on his skin. My brother has fair skin so they were clearly visible. He then went for a walk. When he returned around midnight. He laid back down and jumped up and showed me a very large bed bug crawling across the bed. I then pulled the linen off of my bed. At the tail end of the bed there were 3 very large bed bugs. I immediately contacted the office where the attendant stated he could not help me because I booked my room through Priceline. I then called Priceline and walked to the front office. This was at 1am.

Arrived at Super 8 in Lincoln, Ill. Already had reservations and they knew we had a small dog. Inside of 5mins, we were moved to different room with a busted door with what seemed to be of no concern to them. Ants everywhere, requested 1 extra pillow more than 3 times and never got it. Had a "pet" in the coffee machine in the room which was a used coffee pouch with mold growing on it. Cigarette burns in the sheets and blankets, towels reeked, no shower water pressure, breakfast was awful as in "gravy" (if that's what you want to call it).

Paid for a hotel for short time. Put the do not disturb sign on door. As I worked nights. Housekeeping knocked on door daily to clean. Then hotel person asked my girl's name. Threw review in her face when she didn't make complaint.

Super 8 Eau Claire WI. Complaint filed a week ago. NO RESPONSE so perhaps they will review it if it's posted. This is a legitimate claim! Do not stay at this motel. There is a Quality Inn next door, save yourself the grief and stay there. The room was "non smoking" and there were cigarette butts behind the headboard!! The room smelled like old urine and those are the good points! We booked at 62.00 and they charged us 97 plus 20 for each dog (we were told 15) and the bill came to 157! We could have stayed at the Marriott and slept like babies! Do not stay here. Their staff is not only ignorant, clearly the cleaning staff need glasses. Seriously, worst Super 8 in history and we travel extensively! Beyond disappointed and we are STILL waiting for the manager to return our call to discuss the issues. Stay anywhere else!

3909 South St, Nacogdoches, Texas Super 8 by Wyndham 936-560-2888. Customer Service BELOW POOR: **. My experience with this hotel was one of the WORST in my life. On June 13 and 14, I attended a parent orientation at SFA for my daughter's incoming freshman year. I wanted to book a hotel with The Fredonia, but that property was booked. I decided to go with Super 8. My daughter and I had a full day of parent Orientation, and welcoming from the SFA college campus. Around 9:30pm when she left for the dorm with her friends, I went to the hotel. Upon arriving, the girl (**) behind the counter asked for picture ID and form of payment. Upon searching my bag, did not have a picture ID. A tree fell through my home on the 3rd, and was living between bags - instead of me bringing my purse, (my fault) I brought my backpack with only my credit cards.

I made reservations at this Super 8 at least a month in advance. I needed a handicap room with a recliner. We arrived a day early so I understood that the room would probably not be available, and it wasn’t. But I did expect to move to a room that had them the next day. We moved but it was not a handicap room. No handicap rooms were available. I told them I even called in to assure this type of would be available. I bathed in the sink for 2 days. Could not get in the shower. We were not offered any discount or even an apology. Because of why we were in Miamisburg, we could not go to another hotel. The hotel is ok. Used. Very used. Breakfast was horrible. Only cereal or a waffle.

So I'll start by saying I'm a regular to Super 8 in Roseburg OR. I travel for work a lot and have stayed here many times with no issue. Until this trip. I'm a very organized person. I came into my room on Sat the 25th and went to change out of my work clothes when I realized that after my room was cleaned earlier that day I was now missing my favorite shirt. I checked very thoroughly and could not find it. I am 100% sure that I brought it. After talking to Lori at the front desk she confirmed seeing me wear the shirt earlier that week. Now I know it's just a shirt right? But it's not. It is a very hard to find shirt that was a gift from my wife. Likely not replaceable.

The Super 8 Wyndham Hotel on the Boardwalk in Virginia Beach is a horrible place to stay. 1st thing we did was check for bed bugs. None. Good. Otherwise the place was filthy. Elevator broken. Put us on 4th floor even though we asked for handicapped room and we had a service dog. Pool was not open and was disgusting. Free breakfast was waffles and bread. Picked up the phone to call front desk and the phone was covered with some sort of sticky goo. Stayed 1st night only because we arrived at 3 a.m. Forfeited 2nd night and went to a much nicer, cleaner hotel.

Super 8 Hotel in Valdosta Georgia call three times to make sure it was interior. Got there it was exterior. The staff there two women and one male very very rude. We called the Super 8 hotline. They gave us another hotel to go to in Valdosta Georgia on West Hill Road. The first hotel was on St Augustine Road. By the way it's hooked up to a Days Inn which is also exterior. Got to the second location and the gentleman at the desk Rick gave us a key to room 208. We proceeded to room 208 after about a minute. The room was occupied. Gentleman came out and said, "Wrong room ladies." Go back downstairs to Rick again. He gives us room 243. Go to room 243 upstairs walk in look around and immediately want to walk out but gives the room a chance. Pull the covers back there is a bug in the bed and pubic hair as well. Walk right out ask for refund.

The front desk staff - and I’m assuming, the owners - at the Super 8 Wyndham-Monterey were bizarrely confrontational and rude. We were not greeted with a smile or any sense of welcome, and when I asked if I could check in with my ID instead of my husband’s (he had remained in the car, and the reservation was in his name), the owner became insulting and angry. It was a truly surreal experience. His anger was actually frightening, and I cannot imagine what he is doing in the hospitality business.

If you're a TN resident WITHOUT a TN DRIVER'S LICENSE... Their policy is even if you have a STATE ISSUED TN ID...they still will not allow you to check in. I'm a traveling Nurse practitioner that use to live full time in Chattanooga- therefore I still have my STATE ISSUED TN ID. I don't drive but I do fly a lot for my profession. My employer books our hotels when we're traveling. Let's just say they will NEVER book a Super 8 hotel for any of our medical professionals. Not to mention Super 8 Hotel/Hamilton Place is a disgustingly smelly dingy hotel.

We went on a trip to Gadsden, AL. We decided to book a reservation to Super 8. The is better than expected! It was clean, heat and air worked just fine, and pretty much everything worked the way it should. Very happy to stay here.

I checked in late after traveling through a storm and the bridge authority closed the Mackinaw Bridge. I turned the wall unit to heat and turned it up. I woke up sporadically through the night due to the window rattling. I have never seen a window rattle. I woke up again and the room was cold. The heater was not working. I informed the front desk who didn’t seem to care. I checked back a couple hours later and told them nothing was done. They claimed someone knocked on the door. I was in my room the whole time without the television on and never heard anything. They did not offer a discount or apology and acted like it was my fault. I would never stay here again!

We had an unexpected trip come up during Florida tourist season, when there are few affordable hotels rooms to be found. When I came into Super 8 in Crestview, they didn't have any open rooms left, but when I explained to the lady at the desk about the family issue that was going on, she called nearly two dozen reservations to make sure they would be arriving for their reservation. When it seemed that no room could be found, she finally looked at me with a smile and welcomed me as a guest to the hotel. The rooms were clean and noticeably updated with new floors, beds etc etc. The breakfast was the largest that I have ever seen in a Super 8! The staff is no less than incredible and will make you feel like a personal friend or family. They're pet friendly with affordable pet rates. Give this place a shot, if you haven't, you won't be disappointed!

We stayed at Super 8 in Galveston Texas in June 2018. We got there and checked in and went to our room and the key card didn't work so had to go back and get new key cards. Then a couple days later we had trouble getting out of our room and later that day couldn't even get in our room. Took 3 hrs for maintenance to show up and while waiting for maintenance my boyfriend and the people that worked there tried all they could to get the door open. Once maintenance showed up they finally had to break the lock so we could get our stuff out to move to a new room. Then they only offered us a $15 refund and we fought that and only got $52 dollars off our bill. We stayed 7 days. My reason for writing this is that it cost us almost a whole day of our vacation in Galveston waiting to get into our room. This year we booked elsewhere for our vacation to Galveston even though we used Super 8 for 2 yrs in a row.

I had a one night stay at Super 8 Preston in Louisville KY. To start the room was dirty. Wet towels behind the door. No remote to the t.v. Was offered another room that looked as if a fat man had rehearse Free Willy in the bed. I had to travel downstairs to get a remote that did not go to the tv so maintenance had to bring one. No one offered to get the wet towels. Neither did I. Stuck in the first room because no one cleaned up the set in the second. I continued my night to notice me and my girl was sharing rooms as if we were on the set of Joe's apartment. A couple roaches congregating on the walls as if they had rented the room.

We have stayed at our favorite motel many times. Not perfect, but pleasant & safe. Great location near Downtown events, airport, and other attractions (Graceland.) Staff are very conscientious & honest, we never have problems due to bringing our 2 dogs. The very few times an issue has arisen with our room, staff has solved it immediately.

The check in was a little slow even though there wasn't anyone else there. There was a manager or someone like that occupying one of the staff's time. He didn't really even acknowledge us but the other 2 staff were nice. The rooms were pretty good, no funny smells or anything, beds comfy enough, the ice machine worked, the location is excellent and there's places to eat right in the parking lot. We stay there twice a year for the Mission Races/Father's Day car show.

When I got divorced,I had to stay at that motel because my dear, sweet ex husband basically left me homeless. He didn't pay the rent at the apt. we had for 2 months and we then had to be out of there in 7 days. He had someone else (I guess). So, I had to stay there! No place would let me have my 2 dogs. Well, that was nice of them. While staying there for a good 5 months (AND I am disabled), they had one hallway for the traveling people which was spic and span. All new everything. Since I didn't know when I could find someplace, I found out that the owner used that hotel for drug buying and selling. Then I found out there were bookers there. IT WAS HORRIBLE!!!

It was expensive, and I found roaches on a regular basis. I had to keep getting my keys renewed. I stayed there a month, due to hurricane Michael, and got no weekly rate. There was not enough parking spaces. I would not ever stay there again.

I paid to stay at Super 8 in Latham NY and was not aware of a $200.00 security deposit until I made it to the front desk. I was not able to stay at hotel and they are not refunding the money. Not only did they not refund the money it was also 25 degrees out that day. While I am arguing with Hotwire and Super 8 my fingers were burning from the cold. Super 8 is not worth a large security deposit and need to get some training on their customer service skills. I will NEVER do business with Super 8 AGAIN. I was not able to stay at that hotel and had to look elsewhere in the freezing cold with less money in my pocket. There is no reason for Super 8 not to refund my money, seeing how I did NOT even make it past the front desk! Funny thing is...aren't hotels about hospitality?

When we had first checked in, we went up to our room and it was not clean. There were renovations done to the room. We talked to the general manager and he got us a different room. Things happen, it's okay. Then on the next day, I got a call asking why our stuff was still at our hotel room since we were supposed to check out. Since we were there for work, our boss had paid for two nights at that hotel. After a bunch of phone tag that was finally straightened out which was another mistake on their end.

Stayed at the Super 8 for about a week in October 2018. On the day before I was supposed to leave I woke up itching my hand. I threw back the covers and a baby cockroach scuttled away. Wasn’t a baby cockroach though, no sir, which I found out when I killed it. Cockroaches are dreadful bugs BUT THEY DONT SUCK BLOOD! I left all of my clothes there but still managed to track these horrific beasts to MY NEW RESIDENCE! What did the hotel, the owner, or Wyndham do? Nothin’. I have been forced to dispute charges on my credit card. Nice, huh? BEWARE FELLOW TRAVELERS-these parasites can also infest your PETS.

This Motel is horrible! It was two floors and the top floor was being held up by rotted wood. They called it under construction but the boards holding was rotted with termites. I'm not a complainer but this was way bad and dangerous. Please do yourself a favor and skip this one. They don't refund even with pictures of all the rot. On a side note the pillows smelled of sweat.

Their manager Fawaz ** is a horror show. We checked in as a group on September 1, 2018 only to find out that everyone's reservations were screwed up and the wonderful staff was trying to fix it. The manager finally shows up after everyone can finally check. Instead of being apologetic for the screw up with our reservations he tries to charge me $15.00 per dog instead of the one single fee of $15.00 for all dogs in my room which I was quoted. When I was able to prove the fee I was quoted he said he would run my credit card for $250.00 when I leave for the damage my dogs did. I told him my dogs would not cause any damages. He said we'll see what he thinks once we leave so I had to take pictures of the room when we checked in as well as when we checked out.

Last night, 08/17/18, I called the front desk at the Super 8 in Atoka, OK to let them know that we would be arriving late. I also requested a rollaway bed and extra bedding. The young lady at the front desk said it would be no problem. We arrived at our room around 8:30 p.m. very tired. When I checked in I was told that the closets where the bed and the linens were was locked up and she had no access. We then went to our room (103) and promptly turned on the air conditioner, they went swimming while it cooled off. We waited and waited and waited. The room never cooled and the air barely was blowing. Also, when we came back from the pool, I had no shoes on and within a minute my feet were black from the nasty floor. They were sticking to it. I then called and asked for another room. She came and brought another key, apologized and checked the air. She couldn't get it any better.

Super 8 in Iowa Falls, Iowa is great. The staff was knowledgeable, friendly and helpful. Ghanshyam at the front desk did a great job the whole stay. The hotel was clean, quiet and restful. The pool area/room is nice and relaxing.

On the weekend of July 28th and 29th 2018 my wife and I stayed at the Super 8 Hotels in Kingston New York. We got the last available room in the whole town. The whole place was filthy. The rugs, the furniture the employees. It was disgusting. The "kid" who checked us in had on a "gangsta" ballcap balanced sideways on his head. He had on a tee shirt and jeans. The chairs in the room, room 212, looked like someone poured mud and coffee on them. In the shower there was black mold on the walls and ** on the bathroom floor. I have never ever seen a more horror show of a hotel in my life! Never ever again!!! Beware!!!

Motel was dirty in common areas and hallways. No one at front desk, you have to call on a phone then wait. Room was dirty, towels seemed like washer was too full so not clean. "Air conditioner" was only a fan that was open to the outside so A LOT of bugs in room. Room next door and across hall had lots of cigarette and ** billowing out of them, then friend's debit card (not used to rent or reserve room) billed for $260 smoking fee when we DID NOT SMOKE. If this was the only place with a room, I'd sleep in my car.

SUPER 8 South Jordan, UT - Checking in was not an issue, hard to understand due to accent. Only 1 luggage cart and side security door was broke so the door stayed partially open. Looked like they pulled the card swipes to get in off. Once in room we discovered one of the bedspreads had cigarette burns all over it, blanket had pink finger polish all over. Bath towels had long black hairs stuck in them.

Arrived at this motel, we were dealt with a complete rude person, if we dared asked a question he shrugged and muttered under his breath to his colleague about us. Condescending and intimidating and unwilling to be helpful.

After reviewing all of the other reviews and reading the canned response from "Nerissa **, Guest Relations Manager", I don't really expect much more than I have seen her give everyone else who complained, but at least the next one reading my post may we prepared to get the same pre-typed "Sorry, but we really don't care, and nothing will change response."

I was pleased with the Super 8 hotel in Cincinnati, OH. There were safes in the room, smoke detectors, and good mattress. Clean bathroom, bedding, and floors. Nice, clean room. Nice, friendly personal service. Took MasterCard, and had a swimming pool.

My Stay in Super 8 Gainesville Florida was OK for an overnight stay with the last-minute reservation. The price was reasonable. Room was clean but not enough towels for two persons stay.

I have been to better places but the Super 8 hotel in Des Moines, Iowa was remodeling and I thought it was ok it was being remodeled so in all fairness I did like the washer/dryers that were close to the room. It was clean enough in the rooms and the outside entrance was nice to be near my room.

The Super 8 hotel in Atlanta was in a very safe area and close to shopping and restaurants. The receptionist was very nice and the rooms were very clean and there was no cigarette smell. I plan on going and staying there again.

It was in the 80s when I stayed at Super 8 in Nashville. I really liked staying at Super 8. When I stayed at Super 8 they made sure we had everything we needed. I'm really glad I stayed there. I doubt that I will stay at any motel or hotel ever again.

Super 8 in Memphis was the bare minimum and not worth the money it cost. It's a place to sleep if you are on the road and only need to stay for one night. It was not as clean as I like, and the stairs were impossible if you have much luggage to carry in.

My car died on me and my motorhome. Off and on throughout the month, while my Motorhome was being repaired, I stayed at the Super 8 in Idaho Falls. They were very kind to me and I also had a pet, my cat. After a few nights the night gal got to know me by sight. I came in one night and have looked exactly as I felt. She came around the desk and asked if she could give me a hug. I asked her why. She said, "Joy look like you need out." Boy did I. I love this place. They also had rooms set aside for smokers which are rare! Thank you Super 8. I had wonderful and kind service.

Three minute hotel booking I made through Priceline.com. I canceled the order after finding that there was a glitch in the Priceline system as they told me to do and rebooked for the Super 8 in Belleville Illinois which is what I had put in the system to look for. The manager at the Super 8 in Belleville Michigan will not take phone calls from myself or from Priceline to try to discuss this situation. I was staying with my son at an Air Force Base in Illinois. I rebooked immediately for the Super 8 by that Air Force Base and the Michigan Super 8 charge me for one night stay. The cancellation policy showed at the time that I had till noon the next day to cancel. I actually canceled three minutes after I made the reservation. The manager is unwilling to speak with me about this issue even though he keeps telling us to call back.

I had a very pleasant stay in Super 8 Ft. Worth. Large room and bed, nice sized bathroom. There was room to move around & not feel cramped! While the bed could've been a bit softer & more than 1 blanket would be nice.

Super 8 have contracted a shady scammer company called; Reservations.com for all their bookings. I can no longer contact the hotels directly. These crooks charged me the full amount of my stay without my permission when I was only making a reservation...and didn't even email me the confirmation. SUPER 8 I hope you go out of business. Will be going to Motel 6 in future.

It was a blizzard. I work in Batavia. I live in Medina. I was too tired to drive home after working 3rd shift. Didnt want to drive in unsafe conditions. I went to motel Super 8 in Batavia. They charged me a 20 fee for checking in early knowing I work 3rd Ill be checking out by 10pm. She said go to Days Inn for a shower then making me go back to Super 8 to my room. Im not satisfied. I was cold all day. Heat didnt work too well. Theres a draft from window. What are my rights? What can I do about this. 80.00 just to rest for the day. Complications for a shower.

Well got to room, no power, moved to another room no heat! They flipped breaker and power on moved back. Later power off again due to a fan in bathroom shorting. Next morning roaches on walls, fridge had old food left in it from previous motel person. Not cleaned for some time, mold on shelves in fridge, bare wires sticking out of walls where the smoke detector was but room had none, rude managers and called owner and even more rude. Worse motel ever.

We stayed 11/22/17 11/24/17. The 1st room had bedbugs. Moved us to another room! Very embarrassing going to Thanksgiving with red bumps on my arm! Breakfast didn’t have much of a choice on what to eat! It said heated pool. My daughter went in and it was freezing! We went and left. I had the door open for my daughter and here comes a dog running out the owner trying to catch it with no leash!!

I purchased this hotel for my in-laws who were in Austin late because I did not want them to drive the 3-hours back to my house in North Dallas. They checked in and was given a room on the 1st floor. To their surprise, soon after turning off the light to go to sleep they were joined by an infestation of cockroaches. My brother-in-law got up to go to the restroom before falling asleep and there were roaches behind the door. He told his wife, so she reached to turn on the light on the nightstand only to find an abundance of roaches on the nightstand right next to her.

Super 8 Reno, Nevada - We were very pleased with the room and the amenities and the staff was also pleasant and helpful. The rates were reasonable but charging an extra twenty five dollars a night for a dog adds up especially when you are taxed on that in addition to the room tax. But overall I would recommend this place as there was no riff raff and the place was convenient to everything.

Super 8 Uniontown, Ohio - The place was not very clean. Some kind of mystery goop on the ceiling. Floor looked as if mechanic with greasy boots stayed the night. New personal rule: if they require 24 hr cancellation notice I won't book it!

Super 8 Iowa Falls, Ia. USA - Checking in with foreigner that spoke little English was a nightmare. Rude management. Rates were outrageous or the hotel brand. Rooms not worth the money. Couldn't get discounts I was entitled to. Continental breakfast thank goodness it was free. No one would pay for that.

Manager became very rude when the bride would not return his call which it was not our problem. He bothered us calling us out every time we walked out of building. He would harass us, and that was very embarrassing in front of family, children and customers. We paid was agreed which was $79.99 and $10.00 for the children. Which was suppose to be $89.99 per day. He charged me $99.99 per day. Our stay was Friday and Saturday. So I’m wanting a refund on my stay. The manager made us feel very uncomfortable throughout our stay. Very disappointed in his disrespectful attitude.

Trash! Pubic hairs all over in the tub. The sink was dirty! The floor didn't look like it had been vacuumed. No way would I think about going into the pool! the service was trash also. The lady sat on the phone without acknowledging that I was waiting to check in. I stayed at a Motel 6 when I got off the plane at one AM this morning. It was better than this! I wouldn't even give it a half a star. Straight trash.

Reserved two rooms in Cincinnati, OH for 2 nights to meet my son and new grandson for the weekend. After coordinating travel arrangements with my son decided to stay at a more convenient location so I immediately canceled the room reservations. The rooms (2 rooms) were booked through Travelocity on Monday Sept 18, 2017 at 1:47 pm. Cancelled both rooms through Travelocity and received cancellation notices for both rooms on Monday Sept 18, 2017 at 3:00 pm and 3:03 pm respectively.

8-13 to 20, 2017. Saw dead flies in the window. Ask for a vacuum cleaner. Scott at front desk said it was lock up. So I ask for the broom. Notice small red bumps on the front of my neck and chest, on 8/15/17. Thought it came from medication change. The early morning of 8/20/17 felt a bite, then saw a bug in the bed with me. Got a towel to catch it and kill it. Saw blood, room it to the front desk. He said it was a bedbug, gave me a new room. I check out. I was told that they would have the room look over. Call on 8/22/17. Was told no bugs to be found. I would like to see Scott sleep there for 7 nights and then let me see his body.

I checked into this "pet friendly" motel on 8/14. At 3 am, I was awakened with numerous flea bites all down my left side. I went to the front desk and they moved me to another room. The night clerk told me I would not be charged for my stay because of the inconvenience of having to pack up and move at 3 am. Two days later, the room was charged to my credit card. Two phone calls have resulted in nothing but promises to pass the information on to the manager (Warren), who appears to never be there.

I booked a reservation with the hotel and come to find out they had no rooms left. I asked speak to a manager and was told no manager was there until next day at check in time. The employees answered the phone asking "Who this?" They would not allow me cancel my reservation or refund me my money. They had no parking, the manager very unprofessional and the staff too. I wouldn't recommend a roach to stay at that hotel… Soon as you see the name come up please don't waste your time...

Sleeping at the Norman Bates Motel would have been better. My family had 4 rooms and every room was worse than the next, first hotel said that Expedia cancelled our reservation and hotel said they were sold out? Smh???‍ Hotel puts me on hold and a miracle they have rooms. The first room had an 8 foot ladder in front of door (if I was looking to sue that would have been perfect opportunity). The other room one was a smoking room. I took it because the others had children or older adults, with my asthma I thought I would be ok. What choice was there.

I visited the Super 8 Motel in McGehee Arkansas on 8/8/17- 8/10/17. I was assigned room 114. This was the worst stay that I have ever experience in my entire life. I noticed immediately upon entering the room that the room had a terrible mildew, type of stench coming from it. I walked to the front desk and complained to the staff present. I was told that it was an old motel and that was the reason for the smell. Really? The on duty staff offered to come to the room and spray it to attempt eliminate the odor. His attempt was useless. The odor seem to be coming from the old carpet that was in the room.

Do yourself a favor and NEVER... I MEAN NEVER stay at a Super 8, especially the one in Stevensville, MI. The hotel was absolutely filthy, terribly overpriced and the hotel building was not secure. The electronic lock was not even installed on the door we were told to use to get to our room and anyone could have walked in off of the street at any time of the night or day. The young man that I dealt with at the front counter was nice enough and did steer us to a great area restaurant, but that was the ONLY positive thing about this stay...

Welcome to Hell Hotel! Run away from Super 8 Hotel in VA Beach. The filthiest & highly mismanaged hotel run by an Indian family named ** family. If you read any "great reviews" about this motel it is because they were most likely paid reviews in my opinion. This hotel is licensed under the name of Wyndham Worldwide Hotel just because they were paid to have the license and name purchased, otherwise they are run independently. This hotel is not controlled by Wyndham. ** family (Indian family) owns and operates this hotel and many stores nearby. Do NOT get fool for the $25 a night saving & go somewhere else.

I was told I have 10 min to take my bag and get out the hotel. And how is there problem? When I say I just waiting on my ride to get here "you can't leave your bag there" when it was in the corner or someone can trip over it. The Indian guy was a fricking **. From the I get here they having attitude with me then wake me up 8 in the morning to ask me if I was staying over.

Super 8 200 Palisade Drive Universal City, Texas: On 7/14/2017 Arrive to check in at about 10:30 PM. The Doors were locked but all the lights were on. Knocked on the doors for about 10 minutes. A young man shows up from nowhere and unlocks the doors. Once we are inside he takes his place behind the desk and ask me for my name and ID. I handed him my driver's license, but wait... now he can't get the computers to work, so he starts trying to figure out his computer problem. 20 minutes later he decides he cannot fix his computer. So he writes all my information down, to include my Credit card number, I ask him for a military discount, and he says no problem. He explained when the computers started working again, he would input the information, and give me the discount. He gives me two key cards to room 501. We finally get to the room after 11:10.

Made a reservation for a Super 8 hotel at 1870 beach blvd., Biloxi, MS. and asked twice if there was a hot tub by the pool. Upon arrival, we asked about the hot tub. The lady said, "It's like a hot tub". I checked it and it was freezing cold. The room was so filthy that we requested a refund. But got double charged!! Unfriendly customer service and horrible place.

Drugs, prostitutes, crime, blood spattered on walls, feces on bed, vomit in floor, refused free cancellation refund on incorrect first booking that had us checking in 3 pm rather than 3 am, even though we stayed in another room!

Hallway and room reeked of skunk weed, found a huge puddle of water on the floor the next morning from AC, which I almost bust my behind on!!! When I went to the front desk, they said there was nothing they could do. They couldn't stop people from smoking weed unless they were in a non smoking room and then they would charge them $150. The AC should've been reported when I first got up. When asked for my money back... they refused!!!

One week and two days and I am still itching and covered in welts from bedbug bites. We have thrown away luggage, clothes, and a purse just in case the creatures followed us home. I am now scared to stay anywhere. What an awful experience!

We stayed at the Super 8 in Albuquerque, NM. It had 3 queen beds. One of the beds had a big hole in it. The shower did not work. After driving from 7 am that morning everyone needed and wanted a shower so badly. The bathroom as very dirty with hair on the floor. The air conditioner did not work well. It was probably one of the worse places I have every stayed. They only had 1 luggage carrier and someone was leaving the same time as we were and had borrowed it so we had to hand carry all our luggage and we had 3 little boys.

Stayed at Super 8 in Boise Idaho. On Elder St. First, the whole place smells like mold and mildew. There was black mold in the shower, lady from front desk came in to look, her exact words to me were "I don't clean but you can make a complaint if you want..." No manager on premises to refund us to go somewhere else. I had to go buy cleaner and clean the shower and tub myself. Sheets in room were stained, asked for bedding to be changed and ended up with worse stains. Mattress needed replaced years ago. Free breakfast was a joke, you had your choice of waffles, very old looking biscuits and probably week old gravy or Could cereal. Could not find a manager at all. We had to stay in this place for 3 days. At checkout there was still no manager. Needless to say, after I freaked out we were not charged at all for all 3 days. Will never stay at a super 8 again.

We booked and stay at Super 8 motel in Belleville,KS on June 10th and 11th. They put us in a room 201 upstairs. After unpacking the tv picture looked like an hour glass and the remote to the tv didn't work, we complained to the front desk and moved us down to ground level in room 103. After unpacking I was preparing to take a shower when I noticed the ceiling in the shower was wet and had mold on it. Told my wife "Forget this crap", complains to the front desk, they said ok and moved up again this time to room 101. Once again we packed up our stuff and moved to yet another room, checked it out, at first seemed ok until I prepared to take a shower. It took well over 10 minutes to get hot water, air conditioner only worked when we turned the temp setting to 60, the outlets on the lamps kept coming out of the sockets, and upon that, the key cards quit working like every 1 1/2 hrs, we had to have them redone.

My fiance and I stayed at a Super 8 Motel in Roseville, Michigan on May 16th, 2017. The room had major issues. It smelled like smoke although it said non smoking. I noticed when I went to the bathroom there were baby ants crawling on the floor and then worst of all I spotted 3 bugs on the actual bed during the night. Needless to say I'm sure they were bed bugs and we left immediately. I always keep giant ziploc bags with me as soon we shook our clothes out thoroughly and bagged them we proceeded to leave and when checking out the Indian desk attendant didn't seem to concern about our complaints. He just said we will have to look into it. Worst motel I've ever stayed in. We will never use their motel again.

Checked into Super 8 in Shelton, WA for a TWO night stay on 21 April 2017. We were attending a tournament. We threw our bags in our room and headed for round one of our event. Upon returning very late that evening, we found USED and unopened CONDOMS. I scrapped up the unopened ones in a cup and returned them to the front desk. I was told we would NOT be charged for that night and that housekeeping would do a super clean the next morning and that management would call us.

Atlanta, Georgia Super 8 Hotel at I-85/Chamblee-Tucker exit. Check in about 00:30. The clearly labeled non-smoking room was heavily smoked out. Made this non-smoker physically ill. Room appeared clean and orderly, except for mold in bathroom. Holes in walls by mirror and in bathroom suggest potential for illicit cameras present.

I needed to cancel a room at the Lynchburg, VA hotel prior to my graduation. When I called, the "manager" was inexplicably rude throughout the whole process. I and all of my children have asthma and I had asked online (even though it was booked through another party) for a non-smoking room and also for it to be handicapped accessible due to my mother coming with me. Instead of explaining upfront that the hotel had an elevator, the "manager" was rude about explaining things and told me that they do not look at room notes until someone checks in. Instead of trying to be somewhat professional, she let her true personality shine through. I told her "that her attitude sucks" and like a true professional, she hung up on me.

I took my daughter and nephew to Super 8 in Athens Ohio. We had a large room with microwave and mini fridge. We had left our sodas on the table to drink throughout the evening and night and turned on the light to find we had been drinking ants. They were all over the two tables in the room. I paid $170 for a room with 3 bed and handicapped accessible and was offered $42 for a refund. We had to bag our purses and luggage and spray for ants when we got home. AWFUL. The Desk Help said "Oh it spring. We have ants in spring".

Without question, the most scientifically illiterate human species occupying the universe. I called 1-800-454-3509 SUPER 8 customer service FEBRUARY. Made reservations for FY 2017. June 16 - 21, 2017. 2 Adults, Non-Smoking, **, Super 8 Colorado Springs, 3270 N Chestnut St, Colorado Springs, CO 80907 GREAT. I spoke United States of American ENGLISH, I'm certain it was.

My experience with the Super 8 Motel in Beachwood, Ohio located on Orange Place is a terrible place. The rooms are very small and not clean, bath tub had dirt in it, and there were bugs in the room. Also after all this they billed my credit card twice once when I paid Saturday and on Tuesday. Today they took the same charges off my card and I was put in a room where there were underage children having a party and loud noise until 3:00 AM, and when I called the front desk to complain about my credit card being charged again after paying I had the manager using profanity in speaking with me. This all happened today at 11:00 AM on March 28, 2017. I WILL NEVER GO TO THIS MOTEL EVER AGAIN IN ANY CITY.

OK so, the first time I was there it was in SD Sioux Falls. It was the worst experience ever!! It said no smoking but it reeked of smoke and there were smoke burns on pillow and bed and there was dirt everywhere!! And when I entered the hotel, there were large weird scratches all over the wall and paint was chipping off!! The room wall had weird scratches too. So I had to go to the bathroom and I swear there was poop on the wall. There were large brown smudges!!! Then I was going to bed and there were bed bugs. I couldn't sleep! And the fact that was bothering me was that I forgot to bring my pillow so I was using their nasty pillows!! Eww!

While visiting Greenville NC I chose to stay at the Super 8 motel on Memorial Drive. The service was horrible. I asked the maid for an extra towel. We argued for damn near 5 minutes til she finally gave me one extra towel. To add insult to I asked for an nonsmoking room because I have asthma they gave me a room charged me 146.90 for 2 nights just for me to get home and discover they charged me almost 300.00! Saying there was a smoke charge! I don't recommend this place. The maids are ** and **!! They are not there for the bottom line just for a pay check!!

Hotel was dirty, paper trash hallways, bathtub dirty, EXTREMELY NOISY... from what seemed like most rooms. Remote to tv didn't work. Remote to heater didn't work. About 2 hours after laying down in the bed I had several bite marks on me and areas that I couldn't stop scratching! So noisy, IMPOSSIBLE TO SLEEP. NEVER WILL STAY HERE AGAIN.

The manager at the Super 8 in South Boston, VA should be fired. The way he talks to his employees is disgusting and very disrespectful. I seen him mistreat them on several different days and times. He doesn't care who is around and degrades them far beyond anything I've ever seen. I will NEVER stay here again if he is still the manager!

Booked as last resort. First room had roaches running on desk. Asked for new room. That one had bugs on pillow and looked like pillow cases were dirty with holes. Third room wasn't much better. Bathroom was dirty, Unswept, burn holes everywhere and lamp shades all broke and hair dryer didn't work. For 169.00 I'd expect it to be at least clean and kept up with but I couldn't leave because everyone was sold out. Sales guy was rude, wasn't that helpful and acted like it wasn't his problem. Drove 18 hrs and he said "I can cancel your room" knowing we had nowhere to go. Hookers and pimps walking thru hotel. Do not stay at this hotel.

On Sunday Feb 12th 2017 at 3:30 pm I had called the Super 8 in Stillwater, MN asking if I needed to give my credit card information to reserve a room for my daughter who would be arriving at the motel in the evening of Tues the 14th... and would be leaving early in the morning around 7am to keep traveling to her destination. "Melvin" the guy who took the call said, "NO" no credit card would be necessary at the time of check-in. She was going to be paying cash... Well, she arrived at Super 8 after midnight and requested a room. The guy on duty told her she needed a valid credit card. Keep in mind she is 24 and doesn't have any credit cards or debt for that matter... So he couldn't offer her a room even though she had cash in hand.

We stayed at Motel 8 the 27th and 28th of January 2017. It was in Bloomington In. I have never written a bad review before, but people need to be warned so they don't suffer as I have. On the 28th I woke up to what looked like red circles on my left upper arm. A little while later my left hand started itching really bad. Then I noticed I also had bites on the back of my neck and also my back. Then my right hand started to itch! I have a total of at least 30 bites. I called the hotel as I started to itch about 5 minutes down the road. Took my name, phone number etc. never heard one word from them.

Super 8 in Roanoke, VA was clean and well-managed and service was great. Had a pool but did not use it. Even the people were very nice and welcoming. Air conditioning worked and no bedbugs. Had a wonderful free breakfast in the morning. It was also good rate.

I tried to check in at Super 8 in Wytheville VA with an employee discount. The manager booked the room online the night before. The rude desk guy ask for my paperwork stating I had to have a signed employee voucher. I did not have one. "I've stayed several times" I told him. He said "rules are rules". I said "I'll never stay here again". He threw his hands down on my credit card and driver's license thrust them at me said "then get the hell out". I said "fine **". He jumps up runs from behind the desk screaming "I'm going kick the ** out you". I told him "I dare you to lay a hand on me". He then threw his body into me knocking me down and into the door. ** is this guy's name. It's all caught on tape. I want to sue them...

Super 8 Irving/ DFW Apt/North 4770 W John Carpenter Fwy - Expedia Conf. **. Jan. 8-10th. My daughter and I moved in because renovations being done to our home. On day 1 that evening coming from work wanted to take a bath. Clean tub out and then noticed there was no tub stopper. I sent my daughter down to the front office to see if we could get one for our room. Please tell me why my daughter comes back with bathing towels. The women told her to stuff into the hole of the bathtub. So you know I put on my clothes and went downstairs and asked why. I was told they just don't have one for every room. I've never heard of such a thing when it comes to hotels. So I asked if anyone's moving tomorrow. I would like to be switched to a room that has one. She said ok.

My truck was stolen from the parking lot of the Super 8 in Farmers Branch, TX. The staff was rude, uncooperative and no help with this very stressful situation. They told me it was not their problem. They were not helpful to the police and did want us to view the video footage.

I booked a hotel room online without paying until I was ready to check in. I asked if they take AAA for a discount. They said they do but being that I started it online I was not allowed to be entitled to the discount. I have not paid for it yet. They should have given me the discount but they did not care and for that reason I will never use this hotel again. It is about principle that they do not understand.

I booked a one night room at Super 8 Hotel on 1121 Bell Road Nashville TN and based on past years experience when obviously it was under American management, it was in good condition. When I entered the parking lot, the entrance to the rooms were through a dark, dangerous small alley - way. Suddenly, I was aware that the rooms wouldn't be much better.

Booked rooms with Expedia month before arriving, booked 2 non smoking rooms, arrived and received 2 smoking rooms, asked why, was told first come first served, then was told our fault for using Expedia and not booking in person. Tried to stay in rooms but our room had burn holes in comforter and smell was unbearable. We had to go book rooms at another hotel. Called Expedia and hotel says they could only refund 2nd night stay, so we received half refund. Hotel did not give us what we paid for but is allowed to keep money for room, so I was penalized for them giving my paid non-smoking rooms to someone else. How is this right? I showed up on time, my room was booked and paid for in advance and yet they are allowed not to refund both nights.

I stayed at this location on the night of 10/18/2016. Room 159 know the back side of the property. I was really disappointed in the condition of my room. I have stayed in several motel 8s across florida and Georgia. First, the entry door was dirty and needed painting. Also, when closed there was a large gap and you could see daylight through the cracks. Next, the toilet plugged up on the first flush. Called desk. They were surprised that someone was in the room they had rented the room out to some else, and they were coming with a plunger. Never showed up. I finally fixed it myself. The carpet in the room smelled and felt wet in several spots. I wore my shoes the entire time I was there.

I want to say thank you very much Maleha. (supervisor in corporate office). She is the only one who could solve the problem and makes me very happy. She gives me my id number for my points that I didn't lose it. Hooray. I will have a free night from Wyndham awards. Wow.

I just stayed a night in the Nampa, ID Super 8. The room had been remodeled and was very clean and pleasant. The beds were terrible. The mattresses were old and lumpy, the box springs creaked and crunched like they were going to crumble any minute. In all my 50 years of travel all across the USA, I've never slept on such a bad bed. From now on I'll check the beds before I accept the room in ANY motel.

My husband and I are 53 year old, non-partying, responsible, mature adults, who stayed at the Super 8 motel in Nashville, TN on Dickerson Pike on August 24, 2016 when we were traveling to visit with friends. We did not make a reservation in advance and paid with our debit card when we went in and got a room. The payment of $77.41 (the rate for a one night stay, including tax, etc.) shows clearing our bank account on August 29, 2016. Today, September 22, 2016, when checking our bank account, we found that a charge of $83.18 to Super 8 in Nashville, TN on Dickerson Pike is pending for August 24, 2016. They are trying to double charge us (and at a higher rate even!) for a one night stay at their hotel.

I checked into this hotel 9/17/2016 and was informed cash is no longer accepted as of September 2026?? Nevertheless I was given room 317, and the shower area to me was in need of repair and someone who can see and clean up totally after each guest leaves. There was used soap in shower, the ceiling was in need of repair, you just don't get the feeling it is a clean environment.

A little old, but clean. Safe, clean, friendly - what else would one need? The owners were warm and really tried to make us feel welcomed. No bed bugs or dead bodies. I'M OCD SO CLEAN REALLY MATTERS TO ME. WE WERE VERY IMPRESSED. WE WERE TRAVELING CROSS COUNTRY FROM NJ TO AZ.

Checked into room. Mirror was hanging from one side. 10 minutes later mirror falls off and shatters. Manager immediately starts blaming us for it. They ended up charging my card $125 for mirror and coffee pot. Went back. Tried to talk to manager. He didn't want to hear anything. Basically called us liars. I travel to Center frequently and always stay here but never again.

My family members, along with some guests booked a room just to have a fun filled day. To my surprise they were told they couldn't swim in the pool area. I didn't know guest were not allowed to swim here. I assumed that's what the area was for right? They feel they were being discriminated against. If a person is paying for a room they should receive all the amenities it offers!

We arrived late in the afternoon in late June at a Motel8 in Brighton, CO... We had a reservation for the only motel room available in the entire area because there was some sort of big tournament in the Denver area and all the other motels were fully booked. When we went into the 2nd floor room we were assigned it was obvious that the climate control (air conditioning in this case) was not operating. I made a trip to the receptionist's area and informed the lady at the desk of the unbearable heat, only to be told that the maintenance man had gone home for the day. I explained to the receptionist that there was no way we could sleep in that heat and asked her to get somebody back to deal with the air conditioning.

When trying to pay said only cash with no receipt, in July in TX and air was not working. Slept in a chair next to air conditioning and still was sweating, bathroom was dirty even walls had something smeared. Got up to eat and food was either nasty or very cold so threw it all away, never so happy to leave somewhere. Have emailed corporate. Said they would get back with me but surprise surprise nothing. Don't understand how air conditioning cannot work and why we had to pay cash 65$ and receipt in Moring said $62.15. There is not one good thing I can say about this company and corporate.

This hotel lacks customer service and professionalism. They have no idea how to conduct business. The rooms were not horrible. Rooms includes broken and scratched furniture, a lock box that was rusted, bent and broken. Television was broken and bent over like someone tried to swivel the screen but it did not swivel. The door was warped and would not shut properly. We intended to stay there on our family vacation but when we arrived we quickly found out that the lobby was the only presentable area of the whole place. We ended not staying there. We immediately went to the front desk to ask for our money back but were told that the manager was not there and we would probably not get our money back because we went through Priceline. We lost close to $500.00. The manager would not give us our money back.

I booked 2 rooms from Hotelplanner.com for 2 nights (June 29 & 30, 2016). Each room has 2 Queen beds for 4 adults (confirmation # **). When we drove to and check in, the manager, a small Indian lady, said: I ordered online for 1 person each room. I had to pay extra for 3 more people each room for 2 nights or I had to call hotelplanner. I saw the paper she handed out. It just listed the name of the person who is in charge of the room. I explained, she closed her ears. I couldn't contact hotelplanner or cancel the booking. The manager left my seven relatives stayed in hot weather for an hour in trying to squeeze my money ($30 extra for each room). Room looked dirty and had terrible smell. TV remote had no battery cover, microwave had no knob. Keys were reprogrammed each day??? At the time of checkout, I refused to sign on the rip-off charges. This is not the way to conduct a business.

My brother and I stayed at a super 8 in boise id in april to welcome his new granddaughter. We stayed 3 days. We came home and last month we discovered we have bed bugs. Orkin said it takes 3 months to populate. I called Super 8 and complained - they said it was an epidemic. They also said they would get back to but never did. I called priceline as well and complained. They simply don't care. We had to pay for a room, flight, car. Now bed bugs. Something needs to be done. I will never recommend or stay in a super 8 again. Thank you linda.

Stayed 3 nights in Madison Wi. The room was not cleaned, no new towels, coffee or toilet paper. Person at the front desk couldn't care less. They apparently have no housekeeping staff.

My husband and I stayed at the Super 8 in Fergus Falls, MN from July 14th to July 17th. We didn't have air when we got there. We went down to the front desk and told them. We were told they would take care of it. We came back a few hours later and no air. Went back down. They said they will take care of it, never happen. On Friday July 15th we talked to the manager. Told us they would take care of it. We had no air and our room was not cleaned. Dirty towels were on the floor, and, still no air. Saturday morning talked to another person. They said they would put us in a different room when we got back. We got back Saturday evening around 10:00 PM, and, they didn't have any empty rooms, so, we slept in a hot and dirty room. My husband and I both wrote complaints to the general manager who is Samantha **. We told me she would refund us our full payment and we have not received a thing.

We stayed at the Super 8 Downtown Hotel in Nashville, TN. The room was very nasty stains on the walls, mold in the bathroom, lamp had duct tape holding it together, the mattress and box springs were at least 30 years old very nasty, carpet was very nasty, the place smelled like cat urine, the chain link door lock was broke, sheet were all stained. (He told me he put the sheets on that bed himself that they were cleaned.) I had a few words about that also. This room was not clean enough for pigs to stay.

My husband and I stayed at the Super 8 motel on Russell Street in Sioux Falls SD on Saturday night July 23. We had booked the room on Booking.com. When we arrived at the motel to check in we were greeted by 2 people who did not speak English!!! Do you realize how frustrating that was?!!! When we got to our room, we found soiled and stained bed covers or spreads. That was disgusting!!! Then we tried to secure the chain lock by the door in the chain holder only to find out that the holder was installed upside down so the chain would fall out. That didn't make me feel safe at all!!! Our room was in a section that was non-smoking, but when we checked out the next morning, found a cigarette butt outside our door!!! We are not smokers!!! We will NEVER stay at another Super 8!!! The cost was very expensive for the way we found things. We didn't want to eat breakfast there after all this.

When my family checked in to room 233 at this motel my boyfriend and son had a scary and very dangerous experience. While trying to plug a bedside lamp into the socket my son got a shock and my boyfriend got electrocuted by it! We immediately notified staff of the situation. They moved us to another room 235, but my boyfriend was in pain and uncomfortable the rest of that night. Also he received external burns and melted skin of thumb and index finger. The staff denied any compensation or action that same night. They informed us that we had to wait for the manager to be in to take any complaint or action.

Checking in they gave us a room that had not been clean. We checked in at 8:00 at night. Why wasn't the room clean that time of night. Morning come, go for light breakfast, make a cup coffee - it's cooled. Go tell guy at front desk, he tells me he was going to toss it out because it was yesterday's coffee so I ask, "What are you waiting for? You should have tossed yesterday." (No he was going to heat and sit it right back.) Look down in the cup and a bug in it. The desk clerk as he getting the coffee tell me, "I will get you a new cup of coffee" (no the coffee he take back will be my NEW cup of coffee), not happen. Now I know why that room was dirty as we was checking out we see this older couple cleaning the rooms. I said they should be cleaning these rooms. Super 8 York, 40 Arsenal Road, York Pa 17404.

I had booked 11 rooms at the hotel for my family first vacation to Kentucky Kingdom. I had booked these rooms over a month prior. When my guest first arrived at the hotel the sign to the left of the front desk stated that check in was at 2:00 p.m. EST. When my guest tried to check in she was told by a Shanelle that she could not check in until 3:00 p.m. EST due to the cleaning staff not finished with the rooms. She was ensured that when she checked in that her room would be perfect since she had to wait an hour before she could check in and go to the amusement park (Kentucky Kingdom). She paid with cash and went to her room.

Went thru booking.com to book our room. When we got to the desk the guy behind the desk told us that we could have gotten the room $25's cheaper if we would have booked directly with their hotel! Room was clean, but there was no frig, 1/2 of a roll of toilet paper and 1 small bar of soap - went to the front desk and asked for some shampoo and was told that it would cost 50cents!!! The room was $91.82 for the night, one would think that amenities like soap, toliet paper, and shampoo would be included in the room rate! Didn't need an alarm clock, because when a shower was turned on it made a horrible noise that echoed thru the room! I work 3 jobs, so when I do get away I like to get what I pay for, I don't think that's asking too much!!!

I booked and paid in advance via hotwire for a weeks. Stay at Frederick super 8 in Maryland aprox. may 20th. When I arrived to check in I was told I had to give them a credit card to hold for incidentals and was told it would not be charged and would just be held on file. Right after check in I was notified by American Express that my card was charged at the same time I checked in for 237.08. I went to the front desk to inquire as to why my card was charged and was told no manager was there so "sorry cant help you".

I have a problem due to lack of understanding & or communication with this motels staff. I made two reservations for this motel as you will see. I checked in in Saturday morning, and upon doing so I told the young man at desk I had made two separate reservations. He told me that I only had one, and he charged me for one. My husband who was standing beside me told me "don't worry about it, let it go", as we were in a hurry and had our bags in room and leave. I paid and left it at that. The next morning (Sunday) before checking out, I called the front desk to inquire about the rate for another night's stay. The gentleman asked for my name, and room #, put me on hold and came back on line with price. We then decided to check out and go back home to Tampa (200 miles away).

This is my complaint regarding a recent hotel stay where I was extremely inconvenienced, verbally and physically assaulted by the hotel manager. I stayed at the Super 8 Hotel on West O Street in Lincoln, NE from Sunday until Wednesday (June 19 through 22nd 2016) and I booked it through Hotwire.com. Upon arrival, we noticed the room was hot (it was 90 plus degrees outside) and the air conditioning wasn't working. So we requested a room change, but was denied. Later the very rude manager who lives on property put a fan in our room while we were gone like that was a solution but it just blew hot air around in the hot room.

Super 8 motel @ Mt Pleasant Iowa, dates of stay 06-27-16 and 06/28/16. Poor service. There is a remodel ongoing at this location. The workers were constantly using the F word without even caring if there were any kids around. The water was cut off at 6 pm on a 96 degree day. When asked to speak to a manager I was told she is not taking calls, it's her day off? Worst place I ever stayed. I watched the construction worked toss construction materials in to the weeds instead of walking to the dumpster. Never will I stay at a Wyndham hotel chain.

My husband and I and our daughter stayed the night at super 8 in mt pleasant mi. My husband is disabled and has a service animal. We went down to the breakfast room and the clerk came in screaming at my husband that his dog couldn't be in the breakfast area even though she had her working vest and harness on. Totally humiliated my husband in front of other guests. Management and corporate said nothing to rectify matter.

We spent $268 plus tax totaling $300.16 for two nights and two beds at Super 8, unfortunately. I was looking forward to going to a wedding and Super 8 ruined my weekend. When we first walked into the room it smelled horrible. I will just go down my list. The toilet tank was BLACK and all around the rim also. The next day the toilet plugged up and we had to get someone to unplug it. The shower curtain had specks of mold on it and it smelled terrible. We asked the desk clerk if he had a new shower curtain to put up. He said he didn't but he could go up and spray it with Clorox. Which he did and he cleaned the toilet. We asked him for more toilet paper as the roll that was already in there upon arriving was only one quarter of a roll.

Horrible experience overall with this hotel. I have stayed at many other hotels over the years. Super 8 is the worst in room accommodation and customer service. The phone in my assigned room did not work. One of the buttons on the TV remote did not work. There was a scorched area on the rug. No fitted bottom sheet on the bed; mattress, mattress pad, and then a top sheet and then another top sheet on top of the other one. Children running up and down the hall laughing and screaming at 11:30 pm. Heard people above me on the 2nd floor walking around. Few pounding noises next door as if someone had hit the wall, occurring intermittently in the evening and at 5 am. Room doors shutting loudly and repeatedly at 5 am and lasting for about an hour. Can hear water running from the floor above; shower, toilet. The remote control for the TV was replaced, but the phone never fixed.

Super 8 in Middletown, NY - My husband and I traveled 400 miles to a wedding. Upon arriving in our room, we found burn marks in the rug, as well as what appeared to be bleach stains (room 210). I went to the front desk and informed them of this so we would not be charged for damages. Their response, "We probably do know about the burn marks. I'm sorry." When we turned the bed down to go to sleep, there were holes in the comforter and sheets. I was so unimpressed that I moved the sheets and checked for bed bugs!! Thankfully there were none. We returned after breakfast, when they "cleaned" the room, to find they restocked towels and just pulled the sheet and comforter up. My hair was still in the tub from that morning and toothpaste in the sink. The staff were not very friendly. I will never stay there again nor will I recommend it.

After driving 6 hours, we find out that the Super 8 in Syracuse, NY wouldn't take us, and that they absolutely wouldn't make any exceptions in any way. Because of their complete and utter refusal to cooperate or help, we had to spend the night in the car in a McDonald's parking lot. I will never visit a Super 8 in my lifetime.

While on an emergency visit to Peoria, IL, we stayed at your 1816 W. War Memorial Drive establishment May 27th through 31st. We were pleasantly greeted by **, General Manager. While speaking with her, I explained that we were currently registered at the Quality Inn across the street for 2 nights but needed a room for the next few days, or maybe more, that had a toilet that was not made for a toddler (I am tall & have very bad knees).

On the night of my friends proms she was denied a room because of her race. She stated to the employee that her mom was on her way to stay with her. Once she said that the manager came from the back said "we don't want any parties here and we are not giving you or your mom a room." Who is she to assume someone is having a party and because of her skin color she denied her a room. This was the manager who stated this. Hearing this from her really made me upset and as a customer I felt she should have been treated better by the company and I know Im just one person but I will never stay at one of these hotels and I will tell everyone about this.

On a wedding anniversary trip to Champaign, Illinois, my wife and I stayed at the super eight near market place shopping center for one night. The staff spoke with such hard accents. It was very difficult to understand them. At 9:50 p.m. our sleep was disturbed by someone trying to enter the room. Had I not put the chain on the door before retiring, they would have succeeded. After whoever it was had left, the front desk called the room phone. My wife answered, but could not understand anything the caller said. We were roused out of sleep a third time by someone knocking on the door. That person could not be understood either. The toilet in our bathroom did not flush correctly and the rest of my night was filled with dreams of someone trying to break into our room. The next morning we left without breakfast and drove home in a rain. It was truly a sour experience. I feel that, at least, the charges to my credit card should be refunded.

My wife and I stayed at the Super 8 in Aberdeen SD. At first glance all looked fine. Sitting on the bed, it was very noisy. It sounded like the springs had plastic wrapped around them. I am a light sleeper and sure enough, just rolling over in bed it woke me up. When my wife moved around in her bed, I woke up. Taking a shower, the ceiling fan started making noise after a few minutes. It made a rattling sound. The armature shaft was bouncing around inside the bushing. During the night the fitted sheet came loose. In the morning I noticed that the fitted sheet was too small.

Don't gamble with Super 8 at Sparks, NV, you lose. Paid 99 dollars for a 2 queen bedroom for 3 adults. After deducting for aaa discount, it came to 89 dollars, which is the price for 1 queen bed. After seeing the error on my confirmation I called the hotel, it was fully booked? If there was a cancellation I would get it. When I called the hotel again they told me they have a 2 queen room but I would have to pay 129 dollars for it. I refused because I already paid for the room 2 months earlier. They told me I could have a rollaway bed. I called again and was told the rollaway bed was reserved for me. But when we arrived on may 28 2016 at 3 pm there was no rollaway bed? 7 rollaway beds were missing? And the staff didnt know where they where? Very poor management. A queen bed for 3 adults doesn't fit.

On May 18, 2016, I cancelled three rooms I had reserved at the Super 8, Madison, IN - I was given a cancellation number. I cancelled directly with the hotel because the reservation website was IMPOSSIBLE to navigate. Imagine my surprise to receive receipts for my reservations. Apparently the cancellation message was never transmitted to the reservations center -- I have attempted to contact Super 8 and if this is not correctly promptly, I will never again frequent Super 8 properties - or any property in that "family" of hotels! My instinct is that the hotel received double dollars for these rooms - which I find infuriating!

The front desk called me and said someone had stole a tv out my room after I checked out. That he was pressing charges or let him charge it on a credit card. That I was responsible because room was in my name. I went to see video. He then said it was stole out a diff room. 2 floors down that he profiled me because I was a local resident. I said he disrespected me. He then said he had no respect for me. These are not paraphrases. This is on camera and word for word. I can't begin to explain or express my upsetment. I paid 286 for 3 notes to be treated this way.

If I could have sent this in with no stars that would be ideal. I will NEVER EVER stay in a Super 8 Hotel. I've heard bad things but figured I'd give the benefit of the doubt. Never. They ripped us off because we paid in cash then said they had to put a hold on our debit card to make sure we didn't destroy the room. Okay makes sense. Come to find out they charged us for it! I called was polite and they refused to refund my money so I had to pay for two hotel rooms yet only got one. Real nice huh? Even better the room smelt like piss. I will never stay in one of these hotels ever again. Most places are willing to work with you and make it right. Not this place! I highly do not recommend staying in any Super 8 motels.

I stayed at the Super 8 Hotel in Athens, TX and was taken back when I found roaches in my room. The front desk clerks were unfriendly and I feel the room overpriced.

Let start by saying the girl at desk was trying her best. She was courteous, and helpful as she could be. Apologized. Called management who wasn't helpful at all. She again apologized, said she wish she could make right but hands tied. No authority. My husband carry all up. As I put all up. Had to clean fridge before put food in. Didn't look around otherwise had stayed at other Hotel 8 in past, not good but decent. Unpacked all husband and 2 1/2-year-old grandbaby came in. All had mostly food was put up. I had went to bathroom and discovered it was nasty. I have never wrote complaint before but this was unacceptable. On sink hairs very dark tiny curls. They were in toilet also. The toilet seat had pee splatter on it and we had been in yet. The tub was nasty. Looked like someone rubbed poop on n it. Probably dirt but looked otherwise. All over side and inside as well.

SYNOPSIS: I prepaid for one week, #217, 3/12-3/18/2016. On the 15th, there was a MINOR incident that required me to call the front desk. The front desk then called 911. 5 minutes later I went to front desk. I saw two Stillwater, Mn COPS. I explained to one cop what had happened. The other cop took the "Perp" out to cop car. I didn't know the "Perp" that come to my door and within minutes "she" kicked over a table & there a lamp. I was headed back to my room, along with my dog. I heard the cop say to desk staff "She won't be back, do you want him out too?" I later heard, "THEY TOOK HER HOME." It was about 10 pm. Very windy, cold & heavy rain. I had nowhere to go. Knowing I did nothing wrong! I went to my room. For hrs I was holding the deadbolt as the COPS tried to gain access. For more details: **.

I'm currently staying at the Super 8 on Snapfinger Park Dr and I'm having the worst stay ever. It is so Ghetto and not worth the money I've paid for this stay.

The Super 8 in Troy, AL apparently planted ashes in my room so that they could charge me an extra $200. I DON'T EVEN SMOKE! However the room next to mine did have smokers in it. So if they smelled smoke that I can understand but to put ashes in my room is really sad. Needless to say I will NEVER stay at another Super 8... and I had reservations for June that I will quickly cancel.

Super 8 Daytona - Paid for ocean view didn't get. No parking, room under const, no waste baskets, used toilet paper. Next morn bugs on other bed have pics. Called 7 times - promised callbacks, still waiting. Booked through Expedia, seven calls before return call. Manager offers diff room bearing out of Fan motor noise was unbearable - will never stay @ Super 8 ever again.

I'm so upset. We were in Orange city for my mother-in-law's funeral and the manager called and left me a message to call him. I immediately called him and he told me I needed to come to the hotel immediately, so I had drive 15 minutes back to hotel and leave the funeral. When we arrived the manager accused us of smoking in the room. He said because the fan was on in the room so we were smoking in it. I tried to tell him my husband sleeps with a fan on and we would never smoke in a non-smoking room.

I called to make a reservation on the 2/8/16 for Sat the 13th. Well on Thursday the 11th I called to cancel, and was told I had no reservation. I said do not take money from my account.. Well say they took 123.00. I called them another deny everything and will not give me a refund. I called the customer hotline and they are investigating them.

Sean charged our mother's credit card -- DAYS earlier than when the bill was due -- without consent, and then harassed us to pay him as well, threatening to kick us out. We had no idea our Mom's card had already been charged. When we called him, he was defensive and belligerent and refused to check into our invoice, first telling me it was his time to go home, then gave the excuse of "shift change." Never called us back the next day. Or any other day.

The location of the Super 8 motel under new management at 4109 N. Tamiami Dr. did not give me complete satisfaction during my stay there. I was told the room was cleaned properly when the new management had taken the complex over. The room was found with cobwebs, dirt, & lastly roaches crawling throughout the room. The rugs had never been shampooed also. The Management of this complex should be let go. Super 8 Motel at 4109 N. Tamiami Trail Sarasota Fl.

My wife and sons were staying at Super 8 Provo BYU Orem from 27 December 2015 to 2 January 2016. During their stay, on one occasion, the bathroom door was stuck and my wife called the front desk manager to attend to the case. She was told he would be there in 5 minutes. She waited in her room for 15 minutes before deciding to see the manager personally.

I am very disappointed with the management at the location. I reserved a room for a week through expedia and then than 48 hours later I tried to cancel only to be treated rudely by the manager. Yes, it said nonrefundable. When I talked to expedia they said it was up to the hotel as to whether or not I would get a refund. The manager said it was his decision and he does not cancel with the expedia company. (I was in a accident and will not be able to travel.) Not only did the manager yell and raise his voice to me, he also told me I needed to get a better pair of glasses so I can read the print. I find that less than courteous, I will never book through expedia or Super 8 phoenix again. Very bad experience. I give them a -1.

I stayed with a friend at the Super 8 in Monett, Missouri. It was inclement weather and the parking area and walks were treacherous. They never cleaned them or put down anything even after we told them. They were rude and discourteous. I will never stay there again.

I had registered for two nights at the Super 8 in Luverne, Mn. The first night I arrived I was exhausted and wanted to take a shower. I let the water run for 5 min. and it was luke warm. I called down to the desk and they placed me in another room. Followed through with a shower and went to sleep. Realized when I woke up the next morning that I had overslept. I set my alarm on my phone but apparently the electrical socket didn't work (My phone was dead). When I got up in the morning I also realized that my door was open to the public due to a defective dead lock bolt. You just needed to lean on the door when bolted and anyone could enter. Quickly place in the third room the bathroom door looked like someone had put a fist through it and fixed the hole with a piece of paneling. The shower again was luke warm.