Super 8 Hotels Reviews

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About Super 8 Hotels

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Super 8 provides budget-friendly lodging accommodations across the United States and Canada. Founded in 1974, the hotel chain features amenities such as complimentary breakfast, Wi-Fi and pet-friendly options.

Pros
  • Affordable rates for accommodations
  • Good amenities available
Cons
  • Poor customer service experiences
  • Issues with cleanliness reported

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Super 8 Hotels Reviews

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    Page 1 Reviews 0 - 10
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    Customer ServicePricePunctuality & SpeedMaintenanceStaff

    Reviewed May 23, 2026

    My experience with the Ramada and Super 8 run by Ria and Jay ** was one of the most unprofessional, stressful, and disrespectful situations I have ever dealt with. I worked hard, showed up for shifts, cleaned constantly, handled front desk responsibilities, dealt with guests professionally, and still ended up being treated like I was disposable the second I spoke up about concerns. I raised concerns about my room not locking properly, asked about my paycheck, and tried to communicate respectfully about issues going on. Instead of handling things professionally, I was suddenly removed from the property shortly before my scheduled shift, leaving me without work and housing at the same time. That alone says everything about how employees are valued there.

    The conditions at these properties are also unacceptable. There were ongoing concerns involving cleanliness, maintenance issues, bed bugs, and black mold. Employees are expected to hold everything together while management ignores serious problems and acts like appearances matter more than actual conditions.

    What frustrates me the most is the fake professionalism. Everything is smiles and friendliness until you ask questions, need your money, or speak up about legitimate concerns. Then suddenly communication changes, attitudes change, and you are treated like a problem instead of a human being.

    No employee should have to worry about whether they will be paid properly, whether their living space is secure, or whether speaking up respectfully will cost them both their job and a roof over their head. I stayed respectful far longer than most people would have in this situation, and the way things were handled was completely unacceptable. And to make things even worse, I am still being denied wages I earned. After everything I did for these properties, I was basically told to “take it to court” over my paycheck. That response alone speaks volumes about the way employees are treated behind the scenes. People deserve to know exactly how workers are treated because the reality behind these businesses was nothing like the image being presented to guests.

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    Customer ServiceStaff

    Reviewed May 12, 2026

    I’m not handicapped but put in handicapped room and was told I put you over there by yourself.. Room smells of urine.. Desk clerks very rude and staff should dress more professional.. Have stayed before. Rooms are not professionally cleaned.

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      Verified purchase

      Reviewed March 15, 2026

      Do not stay here. Place was dirty. Comforter was stained. Sheets had towels had holes and were stained. Floors were dirty. Bathroom and shower were very dirty. I was afraid to use the shower because it was so dirty. Soap was like sandpaper.

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      Sales & MarketingMaintenanceStaff

      Reviewed March 10, 2026

      The best thing about the Super 8 at 833 Chestatee in Dahlonega, GA was the housekeeper named **. She made sure we had everything we needed. We asked the front desk clerk for washcloths. He didn't seem to know what washcloths were or didn't understand English very well, and kept handing us towels and hand towels. ** made sure we had them when we told her. The microwave didn't work. ** fixed the problem. The motel is falsely advertised though, because they are under construction. The continental breakfast doesn't exist. Thank goodness someone like ** works there that keeps the rooms neat, clean, and organized because their front desk people seem to be of little or no help.

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      Staff

      Reviewed Feb. 2, 2026

      I just love to stay at this motel. When I visit staff are awesome and the rooms are clean and comfortable. It's no other motel I would want to stay in besides this one.. Keep up the good work.. I will be seeing you soon.. February 14th here I come.

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      Customer ServiceStaff

      Reviewed Jan. 8, 2026

      We stay at Super Eight in Gatlinburg Tn from November 14-19. There was mold on the bathtub and we saw at least 4 roaches. I have email Wyndham about those and sent pictures. Not one person has contacted me. I'm been a member for years and it seems like they just don't care like they used to.

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      StaffRates

      Reviewed Jan. 1, 2026

      Upon arriving at the hotel, I was pleasantly surprised, despite having read numerous negative reviews. The establishment proved to be exceptionally clean, with a helpful staff and amenities that surpassed my expectations. Having stayed at hotels with nightly rates of $300 that failed to match the cleanliness and quality of this hotel, I was impressed. The pillows were fantastic, the beds comfortable, and the inclusion of both a remote control and a comprehensive TV guide was a welcome touch. The bathroom was remarkably clean, with pristine bed linens and a room that showed evident attention to detail. The pleasant ambiance..

      The location was wonderful. It was up away from things but right across the street was Walmart. There was a wonderful restaurant Shoney's right across the street with an all you can eat breakfast buffet to add 🤣... They also had a complimentary breakfast at the hotel which was good orange juice oatmeal cereal and milk bagels. I didn't worry about my car being messed with with the location and I was told by the person who was working that they do not rent their hotel rooms to locals which I liked because it keeps the noise down... My husband my son and myself had a very pleasant stay.

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      Customer ServiceStaff

      Reviewed Dec. 22, 2025

      I was having some work done at my house so no water for a couple days. So my son and I rented a room for a couple days. My son is burned. We had a house fire when he was a child so he looks different than most but he's still a human with feelings like all of us. The gentleman (I'm using that word loosely) that runs the motel. Told my son he did not like his kind. I can't think of anything he could have been referring to except my son's burn injures.. On top of that he called me while I was working and told me my son was going through the trash.

      My son had put his cigarette out before he walked across the street to get something to eat and when he got back he picked up his cigarette out of the ashtray and finished smoking it. It may not have been the best choice on my son's part to leave his smoke. It may have not looked the best but he wasn't going through the trash.! And he couldn't understand why I couldn't keep talking about it with him. I tried to explain that I was at work and we could discuss it when I got there and he told me he was at work too so if he could talk I should be able to as well. He told my 34 year old son that he needed to stay in his room too. Why would he have to stay in his room? Because this rude prejudice man didn't like the way he looked! Also just a FYI no breakfast even though the website say they do.

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      Staff

      Reviewed Nov. 28, 2025

      Dirty room, not clean at all. I vacuumed and got a towel to gather the pet hair on the floor and the red spots everywhere! I showed them and they don't care!! I cannot afford anything else, so I have to stay in a semi-dirty room. Disgustingly horrible, this place.

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      Customer ServicePriceMaintenance

      Reviewed Oct. 28, 2025

      We went on a family vacation our dogs. We were celebrating my grandkids bday. The Man at the front counter (management). Very rude from the moment we walked in the door. There were broken down cars with people living in them in the parking lot. MY son's room smelled of smoke. Which is a charge. MY son’s door looked like-it had been kicked in a number of times. My granddaughter's and I our door was not working right either. It took 2 of us to open it most of the time. My daughter’s s room the freezer was leaking. My granddaughter and I our bathtub drain was draining. We let them know. Maintenance was supposed to come to room and fix. No other rooms available. No ever showed up. Never had to have dogs with me 24/7 .. I have traveled with dogs for 15 plus yrs. I have left them in room while going to events in kennels no problem. Not at this hotel.

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      Super 8 Hotels Company Information

      Company Name:
      Super 8 Hotels
      Website:
      www.wyndhamhotels.com