Exploria Resorts Reviews

As an owner who purchased last July, I can confidently say that many of the negative reviews about Exploria Resorts are exaggerated. My experience has been overwhelmingly positive, and I’ve even managed to turn my ownership into a profitable venture by renting out my weeks during popular events. From the start, the process was clear and straightforward. The sales team provided thorough explanations of what to expect, and I never felt pressured. I purchased with the intention of utilizing my ownership as both a vacation opportunity and a rental investment. The rental income exceeded my expectations, particularly around high-demand events like festivals and seasonal celebrations. The ability to offset costs with rental income has been a game-changer, making this investment a smart financial decision.

Bought Exploria about a year ago and it’s been the best way for me to vacation. They have this marketplace where you can earn rewards credits. I’ve already gotten 2 free flights because of it. GREAT vacation package!

The presentation was a little long, but overall I’ve had my point package since 2017 and it’s allowed me to take the vacations that I want to take. I give a vacation to my children every year for their birthday, and my family does a reunion every year since 2017. I’ve upgraded once after I retired and it’s been the best plan for my family. My program is paid off, but I do have a yearly maintenance. It’s not bad though, I take 2 vacations a year and give out an additional 3 vacations to my kids, so I don’t mind a yearly 1,000 maintenance for 5 vacations

I have been an owner for 10 years and I love my ownership, especially using RCI, last calls my house had a major flood and I was able to stay for a whole 2 months in the same resort for $370 a week at Club Wyndham at Shawnee.

My husband won a one night stay at the poconos but we had to endure a 90 min presentation. Well, that turned to 3 hours! My husband and I repeatedly said NO so a supervisor intervened adding more “perks”. It was about to turn to 4 hours until my husband told them that they were giving him a migraine and that we were NOT interested. Extremely pushy!!! Selling us a dream telling us that if we purchase the timeshare we would get villas and simply the best of the best. (Not true by the way.) The sales rep opened his account and showed us what’s available and things were so outdated so that was a lie immediately. FOLKS, LISTEN and do your research FIRST. Take a break, go to the bathroom and read reviews if you don’t want to do it in front of them and be rude. SAY NO and tell them straight to their faces that NO is NO. NO is universal. Don’t get suckered into this. Hopefully someone listens.

Have been an owner for 15+ years and things have always not been great but I always enjoyed my vacation. Recently, We finished off paying for our timeshare years ago only to get a bill for $5,000 for maintenance and assessment fees, this is outrageous. They sent the bill in December and expected the money by the end of January. They only sent out these assessment fees to original owners. This is clearly discrimination. Only the owners from Pocono Mountain Villas received the assessment fee. Of course they offered you to sign paperwork to give them your timeshare and then you would not be liable for making the payment. I do not recommend this place to anybody. How can they do such a thing.

Updated on 04/11/2025: Scammers continue to use my phone number to send thousands of robocalls from 6am to 11pm at night. No word from CEO or anyone in their department. Address given was a Denny’s restaurant in florida who asked us to post this review to tell others even THEY are tired of receiving letters meant for this fraudster company.

My name is Sheila **. I am the owner of timeshare at Exploria which once was Fairway Villas. My dad passed this onto me and my daughter, our acct number is **. I've been paying maintenance since 1999 to this timeshare. I put in paperwork to cancel this membership since last year January 2024. I sent your paperwork which was notarized and recently you asked for death certificate which I sent in. A woman called me in November said she would get back to me in December. Now it's January going to be February. I don't want this membership anymore and you are saying I owe 11000 dollars. It sounds like you are threatening and bullying me. I need a phone call or something in writing to resolve this matter asap.

Don’t even give an ear to these people, they are nothing but manipulative individuals looking to make money off anyone that gives them the opportunity. I was approached by a team of sales reps at Exploria who appointed me to Robyn **. Robin deliberately took advantage of me at a vulnerable time in my life. I explained that I was recently divorced and bought a home to start new again with my 3 year old daughter, only for them to use this information to pressure and manipulate me into purchasing a vacation package with them.

I was contacted out of the blue by a representative named Mark regarding a stay at Exploria Resorts. I had stayed there two years ago and had a disappointing experience, but Mark assured me that there had been significant changes and upgrades to the resort since then. Trusting his words, I decided to give it another shot, hoping for a better stay. Unfortunately, this recent visit only confirmed my doubts about the quality of this place.