Red Roof Inn Reviews

Well first the beds are all date 2005, the lights do come on as well as the manager has a bad way of letting her workers do whatever but get paid to be unclean. So make sure that you check out everything before you put thing in any room. I'm going to post pictures on all the websites so everybody will be aware.

When I stayed in the Red Roof at 2600 NORTH MAIN STREET SANTA ANA, CA 92705, my bathroom disaster with dejecta on April 11, 2015. A Service Desk Manager won't let me change a different room. I NEVER stay on this Red Roof.

I stayed at Red Roof Inn in Norcross, GA and roaches was crawling up the wall. My room was changed and it was the same thing. They allow people to stay with animals and that's not good what that person is nasty. I have seen where pet owners allow their dogs to use it where cars are park. They don't walk them away from the building. They need some serious pest control. I won't reminded this hotel to nobody. One last thing and this put icing on the cake for me I wake up to find a roach in the bed with me. You been warned.

Dirty and stained carpets. Cigarette burns in bedspread. Window had a dirty "film" covering it. Dirt and mold in the bathroom. And to think we got all this for only 102.48 (tax Incld). I don't want to hear from anyone at Corporate offices. Could not care less what they have to say. I will never drive past another Red Roof Inn without giving them the finger.

Tulare, CA. There was a long line at check-in, and the desk clerk was having each person say their information out loud (phone, license plate, address, etc.). The man in front of me got his key and left, came back 2 minutes later saying there was already someone in the room. Then I got checked in, and there was someone already in my room! At this point I would have left, but it would have taken longer to go through the line again to get a refund. So the desk gave me another room.

We were recently in Lexington, KY because my mother was having bypass surgery on Wednesday March 18. We were told we could get a discount on a room at your facility because see of my mother's condition. We did receive a discount but was surprised to find that the room we had gotten had no refrigerator or microwave. We had my grandson who is 2 and had no way of keeping milk cool for him.. The shower also had poor water pressure and a slow drain. I appreciate the fact we got a discount on the room but would have liked to have had the other "perks" as well.

Went to doctor after staying in motel to get inching medication for bed bug bites.

The 1st day we got there at 6am and we have to wait because there's no room ready. I ask for smoke area and really all of them smell Iike hell. The 2nd day ask for TP, soap, towel. You tell me in what place you ask for thing after they cleaned, but you know WHAT there's into it.

Manager Red Roof Inn Lanham Maryland, Dennis, Desmond or Demon whatever his name is need to be fired alongside his highly incompetent fellow staffs. They do business every weekend by forcefully checking out all customers on ground on Saturday to enable them sell high rate rooms to their families. And if the Demon don't like you, he will put you in one of their terrible rooms and tell you you are responsible for what was wrong with the room before you even get in. He has no courtesy, manner and he shouldn't even be in the hospitality business. He is so ghetto and he is killing business for whoever the owner is! I can't stress this enough. He is highly discriminative to people of African descent.

This review is for the particular Brookhollow location. Let me start by saying our stay was fine to begin with. We checked in with our 2 dogs which they knew we had beforehand. Five nights later, my dog had an accident. I cleaned it with our already dirty towels and they had the nerve to charge us $50!!! Uhm... you're pet friendly! Things happen! Also, they charged us for stained sheets (sorry I'm a woman!). I'm appalled, after all that, they have the nerve to tell us we can't have 2 dogs?? Under 35 lbs, after 5 nights when we checked in with them??? Oh and all they do is bark, however, we have been woken up by dogs barking the last night of our stay. Also when they cleaned our room, we had medicine and money missing. We will not be treated this way and we are getting our attorneys involved for distress. Run Away as fast as you can!!!

On my stay at the Red Roof Inn in Clearwater Florida, there was Roaches in the room and a dirty floor with a roach eating a cookie crumb on a dirty floor. Then the bedding had stains, and I mean a lot of them. Mold on the ceiling, holes in the bathroom, molding on the floor which the roaches ran into! I called corporate offices and sent them pictures, they did nothing!! What good is customer service? I asked for a supervisor and was told a apology was all I was getting. I paid good money for a sleepless night. Never again will I, or people I know stay at a Red Roof.

I checked in on Jan 31st for one night at a discounted rate of $42.67 including Safe Charge ($1.50). That is the amount I authorized & signed for. I was checked in by Anita, who fraudulently used my card to charge an additional $107 without my permission. I decided to stay an extra night (Feb 1st) and paid cash $40.79 (not including Safe Charge) because the room did not have a Safe. I checked out on Feb 2nd. My card was charged an extra $41.76. I have no idea what kind of Con Artist is working at this Red Roof in Binghampton, Johnston City NY, but beware of your transaction and the Pitbulls.

My boyfriend and I went to Jacksonville to spend time with his family and we decided to stay there. First night in the bathroom, I found ants in sink. Went to take a shower - towel were dirty, it had blood on it and shower curtain dirty. Second day, the room attendant did not clean the room and third night when we came back around 1 am, the room door was open. Unacceptable really, I'm an executive housekeeping manager in New York and I never got service like that. We were there for 8 nights - we had to check out that day. It was terrible. When informed the manager on-duty, all they could say is "is anything missing?", didn't say sorry, or ask if they can make our stay better. WORSE HOTEL EVER. DON'T WASTE MONEY.

On 01/20/2015 I approx. 1:45am I arrived at the Los Banos CA Red Roof Inn. On my mobile device I attempted to book reservations for an hotel room. Unable to complete. With the help of hotel front desk a reservation was made. I received an email confirmation. However, hotel systems declined my card. We called Expedia, there was an 8min wait. We waited over an hour to hear a human voice, put us on hold again. Expedia removed funds from my card at the same time the Red Roof Inn declined. Problem was not resolve till after 4am.

I stayed at the Red Roof Inn of N Tucson for 3 weeks or more with my cat; no problems; checked in for another 3 days recently. On the third night I noticed the toilet was running. I called the desk but got no answer, so I turned off the valve leading to the toilet. The following morning the office called my room and said water was leaking to the room below. They claimed someone had been at the desk all the previous evening, but I know that wasn't the case - often when I went to the desk during the previous visit the clerk was outside having a smoke. They would not loan me a vacuum to clean up kitty litter the cat had scattered, and told me I had to check out as I was on the "no rent" list. They gave no explanation and told me the manager was out, though I spied him behind the desk area.

When I was in Madison this weekend, I stayed at the red roof inn. While at my craft show Saturday, things were stolen from my room. I had the only key, so I can only assume it was one of their employees. They haven't apologized or offered me a refund. I just got an email saying they aren't going to do anything because their insurance doesn't cover incidents when their employees steal from guests. So I'd recommend not staying at a red roof inn.

We were put out because of their family. The housekeepers lied. They are all from India. We lost our home on labor day because of a fire, stayed there for 3 months. I was told women in their country don't talk back so I talked back and we got put out.

It was absolutely horrible. I am trying to work this out with the Red Roof Inn. I call, they promised to call back. They don't call back. I called the guest service complaint headquarters. I called headquarters. They promised to call back, they have not called back. I'm going to call them one more time. If we don't work something out, I'm going to report them to the Better Business Bureau and I'm going to tell everything that happened right here.

I booked a room for 6 nights (8/13/2014-08-19-2014) at the Raleigh, North Carolina with a king size bed. Got there about 06:00PM-07:00PM. Room looked good and notice there was not a refrigerator. Called the front desk and asked if there was one and he said, "Did you ask for one," and I said "I believe I did" where I was told that I didn't and if I wanted one was like $7.50 more a day. So I said I was already unpacked and to forget it. Next morning took a shower and noticed no hair dryer. Again called the front desk where I was asked again "Did you order one" and I said I didn't know I had to order a thing that is usually supplied by all the hotels/motels that I usually book. Good thing I didn't have to ask for toilet paper cause I probably would of been asked did you order it.

Our experience was awful.. Asked for non smoking received smoking room.. Elevator was broke.. Hallways smelled awful.. Electric in bathroom blew out 3x.. Cleaned rooms at 3 pm and left no clean towels.. Just a terrible experience.. Will NEVER stay at red roof again....

All I can say is this hotel in Lexington, KY was the just nasty. The smell of mold and mildew almost made me sick. The next morning is when I seen bugs in our bed - informed the front desk and all was said to me was I am sorry. Never again. Will sleep in my car first.

Googled "pet friendly motels" in Toms River, NJ, saw Red Roof Inn. I trusted Red Roof name. I called the #, reserved a room for 2 nights. Arrived there past weekend... Long story short, mold in bathroom, smoke filled hall, towels stained as well as linens & pillows that smelled so bad they needed to be thrown away. Come to find out, this It was a franchise & had been dropped in Feb 2014. Red Roof did NOT make sure that their logo was gone. Call the #, they say front desk. Ask who is this, they say Red Roof Inn. Key card envelopes say Red Roof. Telephones in room have Red Roof. Sign out front has TP Hotel on it during the day but come night w/ light on, you can see Red Roof Inn very plain.

I am going to list the states that we have stayed at Red Roof Inns Georgia, Tennessee & Illinois. In each of these states, we have stayed at multiple location in multiple cities. As pleased as we have been with our rooms, internet connections have either been non-existent or barely usable. In Knoxville, we were given a phone number for technical support at 2 locations... Even with technical support, the connection was barely usable. Right now I am vacillating between 1 bar and 5 bars... Watching a small video posted on Facebook is not an option. Is this a corporate issue?

I stayed at the RED ROOF INN at Detroit - Saint Clair Shores for three nights, the 7th, 8th, and 9th. On August 10, 2013, I was abruptly awakened by pounding on our room (144) door, I observed a Roseville Police officer at the door so I opened the door. He immediately asked me if I heard "multiple gunshots or any glass breaking?" I received no explanation for this inquiry from any Red Roof staff, but I did get the full account from the guest from Florida, what had happened. They were asleep when "some woman threw a rock through their window", two windows down from mine, "She was looking for her husband and we told her he wasn't in the room".

I had stayed at the Red Roof Inn in Toledo, OH from January 20, 2013 through January 22, 2013. I was very, very unhappy. Sunday night while I was there, I had noticed red spots on my body. I did not really think anything about it. I thought they were small and they would go away. That Monday morning I woke up because it was time to leave the Inn and OMG. My face, my arms, and my legs were horrible. I was itching, and I could not stop scratching; and on top of that, I did not feel good. I went home, went to bed, and got up the next morning. My face was swollen and the marks were redder. I went to the ER and was told I had bedbug bites. I told the hotel after my doctor informed me what I had. I had to call the corporate and emailed them because the hotel really did not take me seriously. ER expenses and medication, I threw away almost everything that I had touched when I got home. I’m very unhappy and will not recommend this hotel to anyone.

I stayed at Red Roof Inn Wilmington. Well I saw many, many roaches and other bugs all over the place, in my room and outside. Then, I was charged 3 different times for the same stay that made my bank account go overdraft. When I called them about the problem, the manager was never there. I left my phone number but he never calls me back. It got to the point where I had to go to the bank and get the money on the bank.

Me and my family stayed at the Red Roof Inn on Corporate Circle in Harrisburg, PA on Saturday, August 18th, and it was an absolute nightmare. First when we arrived, the desk clerk "**" misquotes our rates and then tells us we cannot use our AAA discount because of what was going on in town that day. We reserved the rooms a week plus in advance and we were told to just present our card. After a half an hour debate, we just took the rooms because we had 4 small children (and 5 adults) with us and we just arrived off of a 3.5 hour drive. I put a request for a crib for my 8 month old during my initial online reservation and also told "**" at the desk. He said they would take care of it; again, nothing.

Disabled Vet (lung COPD on oxygen). The request was non smoking with door outside, where we have stated several times before. I was informed they were booked up and no vacancy but they could find me a single for the wife and me if I would hold on the phone. He came back and said the LaQuita here downtown had a vacancy that met my needs and switched me to reservations, which I booked a room for three days. When we got to Brownsville and went to LaQuenta downtown they had no reservation under my name. That confused me. He said maybe they booked me up in Olmito, TX, 12 miles north of downtown. We drove up. The cleaning fluids was affecting me when I walked in (Pinesol) and the room was all the way down the hall at the end of the building that I had to go through to be able to get outside to fresh air with my condition.

Went into the Red Roof Inn at Buena Park, CA to pay my rent today (Saturday, July 30, 2011) and the person that was working behind the desk said that there are no rooms available. Not even the one that I was staying in for almost a week. I explained to him that I pay every day and when I paid yesterday, no one warned me or told me anything about the 2 beds being reserved. He said I had to check out and wait until 3:00PM for a 1 bed that is $94.40. ** no. Plus my mom’s disabled and can hardly walk and we have no car. So, now I’m going to be sitting on the stairs outside at the Red Roof Inn until I can get a ride or a room. I will never stay here again. Trust and believe I will complain.

My fiance' and I reserved a room online from Friday March 18, 2011 thru Sunday March 20, 2011. When we reserved, we reserved a non-smoking, king size room. The online website is totally deceiving. When we entered the Inn, the front desk representative was not at all professional. We noticed children freely roaming the Inn. As well there was a stench when entering the Inn. We continued to check in. As we enter the room it was very smokey, dirty, the lights were not working, there was a big hole in the heat and air-conditioning unit as I went to turn it on, the entire unit fell apart. The bed was a full size bed, not a king as well the window covering was barely hanging onto the rode.

I received an e-mail stating, "Pets always stay free at Red Roof," and another offering a special deal of a room at $20 for any Red Roof on January 2, 2011. I made my reservation online (in which I stated I would be bringing my 2 small dogs) and received a confirmation e-mail showing my total with tax would be $22.12. When I arrived at the hotel in Rutland, VT, I was told for the first time that only one dog is allowed, the second dog’s fee is $20.00. I stayed the night and paid the extra fee. (What else could I do?) I then called their 1-800-red-roof number to complain, but after waiting on hold for 23 minutes, all I was told was, "There is nothing I can do, try calling back tomorrow." Instead, I began communicating with Red Roof by e-mails. Their reply was that I misunderstood, and they showed me the small print in one of their websites that states "One well-behaved family pet is permitted."

I stayed at this hotel with a group. We booked 2 adjoining rooms to accommodate a total of 7 people. Upon entering the hotel we noticed that it was crawling with crickets both outside the building and inside the halls. This was initially not so bad, until we noticed after check-in that the bugs were crawling all over the inside of our rooms as well. We still weren't completely disgusted until we saw the blood stains on both the headboard of one of the beds in Room 217 and bathroom of Room 219. Already seriously questioning the cleanliness of the establishment, we next found multiple dead crickets inside one of the pillowcases. Thoroughly disgusted, we pulled back the sheets of all of the beds only to find a live spider crawling around between the sheets of one of them.