HotelPlanner.com Reviews

Hotel Planner was great in helping me find a hotel in downtown San Antonio for a weekend getaway on a budget. The hotel, Hotel Indigo Downtown Alamo, was in a perfect location at a great price. The hotel was very unique and a blast to stay at with all kinds of entertainment within walking distance. I highly recommend both the hotel and Hotel Planner for your booking needs. I will definitely be using Hotel Planner for all my future hotel bookings.

We were looking for a hotel in NY for the New York City Marathon and thought we would might have to pay a premium rate for the amenities we wanted (a kitchen or kitchenette to cook our own meals leading up to the marathon). We found The Bedford using Hotel Planner... for $100 less a night than the typical rate! We even checked the hotel's main webpage, and sure enough it would cost $100 more to book through them. The Hotel Planner website and user interface were also very convenient and easy to use - I would definitely recommend hotelplanner.com for anyone planning their next vacation!

By the time we finalized our travel plans to go to Chicago for Lollapalooza we decided to arrive a day earlier than what we booked our hotel, which was already booked solid and had no extra rooms. We logged on to HotelPlanner.com to look for a room that was close to our primary hotel that wasn't going to break the bank. We found a room at the Club Quarters Hotel in Downtown Chicago for a great rate and were very happy with our stay. I definitely recommend using HotelPlanner.com to help find great deals, and would also recommend the Club Quarters Hotel in Downtown Chicago for your next trip.

Great deal on my company's trip to the Bahamas. Excellent rate at the hotel, plus charter flight and transfers from the airport to hotel. I would highly recommend their planner, Amanda.

I couldn't be happier with the service I received from Hotel Planner. I needed several rooms for a business trip at short notice and they managed to deliver exactly what was needed. The staff were very helpful and efficient and went out of their way to make sure I got an excellent deal. Have already booked another trip through them and will continue to do so in future.

I was quite pleased when I had to cancel our reservation at the Best Western Dry Creek Inn, Healdsburg, CA on July 30, 2013. Carlos ** did the transaction with absolutely no problem and within four days the refund check was in our mail! I was very pleased dealing with Hotel Planner via Carlos **. I will use Hotel Planner again when needed.

We were told by phone before arriving at hotel (Quality Hotel & Suites Central Cincinnati, OH) that our request for rooms to be together was met. Upon arrival, some rooms were on 4th floor and the others were on 7th (We did get the manager to change this - but this should not have been an issue we had to address). All rooms had a horrible odor - like damp carpet smell and no air conditioners were turned on so rooms were about 99 degrees upon check in. 1st room for Bart ** - air conditioner did not work. 2nd room - shower head flew off during shower and flew across tub. Person had to hold it on to get the suds rinsed from their body and the shampoo rinsed from their hair. Multiple times several people had to walk up to the 7th floor or down from the 7th floor because neither of the two elevators were working.

After spending an hour on the phone with a seemingly helpful representative trying to find a hotel in or close to Cooperstown, New York available for that same night I was only offered one option in town for $260 a night at a Holiday Inn Express. The others were 45 minute drives away at more affordable rates for our family budget of around $125. I booked the affordable room which still didn't put us in the direction we wanted to leave the city in and would have to drive at night after a long day of driving and touring the museums. My husband encouraged me to try local hotels/motels myself. The third motel I called had many rooms available and said they knew many motels in town still did as well. We ended up staying in a nice place, so close to our destination that I could have lobbed a baseball onto the roof of it (Hall Of Fame) from our motel with my wimpy arm. Maybe Hotel Planner doesn't get "day of" updates of hotel availability? If so they should state that. Maybe they are in partnership with Holiday Inn Express? :-/ They did send timely confirmation and cancellation emails. Awaiting actual refund.

On Wednesday, 7/10 I found out I had to make a last minute business trip to Savannah, GA the following day, so I went on HotelPlanner.com to find a hotel in the historic district that fit my company's budget. I found a DoubleTree right on the river for around $100 a night and it was a great hotel right next to my favorite restaurants in the area. I would definitely recommend using HotelPlanner.com for any of your upcoming hotel bookings, and the DoubleTree in Savannah, GA if your travels take you there.

I have used HotelPlanner.com once before with great success, so I booked another hotel in Savannah, Georgia. I saved $65 per night on the hotel I chose. It was a very quick, easy process and everything was clearly disclosed. I will continue to use HotelPlanner.com for my future bookings.

I used www.Hotelplanner.com to book a hotel in Seattle which sells for $300/night. I was able to book my room for $166! I will direct my friends and family to this site for great hotel deals. I called and spoke to customer service to confirm the room type, and they were courteous and prompt to answer.

I used HotelPlanner twice now and on both occasions, I found the service to be courteous, efficient and reliable. They found a solution to fit my needs and I ended up saving a lot of money compared to my previous stays - highly recommended.

I want to express my complete satisfaction with the services of Hotel Planner and to my assigned agent (Jennifer B.). I have already shared the services with several others and will continue to recommend it to those planning hotel outings.

I have used HotelPlanner for many years both on business trips and personal vacation spots all over the USA and have always had terrific experience booking with this company. The price that was posted on the website was exactly what was charged to my credit card and my reservation was always at the hotel when I arrived. I would recommend this company to anyone who travels and wants to stay in great accommodations at discounted prices.

I had to book rooms for my sports team and I used Hotel Planner. The service was fast, efficient, and I booked my 20 rooms the same day! I would recommend it to everyone. If you want to save your time and get the best hotel deal, use this service. I will definitely use it again myself.

I arranged travel for the cast and production team for a US tour of the play Waiting For Godot. We used hotel planner to book all our hotel accommodations throughout the tour. Overall, we had a terrific experience and we would recommend using this site in the future. The service was friendly, efficient and free to use. Thumbs up!

I googled to find hotels in Whitehouse, TN as my husband was going on business. It took me to a site called HotelPlanner.com. I booked a room for 2 nights' stay that was scheduled for about one and a half week ahead. There was nothing on the site that indicated a cancellation policy. However, once you reserved the hotel and got the confirmation, it indicated that any and all cancellations were charged 100% with no refund. Then within less than 24 hours, my husband's meetings were cancelled and he had to cancel the trip. I cancelled online, which the confirmation said we could either call or cancel online. Then my husband called because this 100% was ridiculous.

HotelPlanner.com is horrible. I just got home from the beach, thought I got a great deal. I was supposed to stay at the Hyatt Regency in Newport Beach. I had paid fully with my credit card and had a confirmation number from Hotel Planner. On the printout it said everything was handled; all I had to do was show up. When we arrived, we had our car valet to the parking structure and got our luggage out. I went into the hotel and to my surprise, they had no record of us and that they were fully booked. It was horrible. Now we were a hundred miles from home and nowhere to sleep. We ended up getting a hold of customer service if that's what you want to call it. They wouldn't help out at all.

We tried to make reservations on hotelplanner.com on 6/30/12, but the website told us it was unable to process the request. We tried a second time with the same result, so we called the Hotel direct to make reservations. Shortly after I received 5 confirmation emails, all for 5-night stays during the same time period. My wife called hotelplanner.com and was told we received the emails in error because they did not have any reservations for our family.

They booked a hotel in a completely different city than where we wanted. I confirmed it several times with agent. I gave credit card number and won't get credit on card for 3-5 business days. Maybe it's a scam.