HotelPlanner.com Reviews

He’s very patient and informative. I called to check rates for a Church retreat and he was able to answer every question, that I had asked. I was very impressed and grateful for his help because the first day I reached out, nobody answered the phone or called me back about the rates.

The reservationist was very friendly and patient. She repeated everything so I knew it was right. I have not stayed at this hotel but I have heard good things. A friend of mine‘s family stayed there and really liked it. We used to stay at another hotel there in Carthage, but it got run down and was close for a period of time. I understand it’s open, but not sure if we’ll go back.

Great find and good price at the Motel 6, thanks for the help. You are a great one. Go or the first time I use a call but it works just perfect. Thanks for all the help. I hope everything goes fine like I said.

Kaneisha helped us find a last minute place to stay within our price range. I had trouble with my cell phone yet she was very helpful, patient and courteous and would be a credit to any customer service agency. Thank you, Kaneisha!

Hello I'm a US Federal Officer working the night shift. From my job I called up Samantha at 0150hrs. to assist me with booking a hotel room for my wife and I as we prepared to visit my Dad after his open heart surgery... She was so patient, professional and Helpful with me at that time of the morning. I'm so grateful for her second-to-none assistance. It's people like Samantha that encourages me to live the life of service to this Great nation of the United States of America... Thus, after retirement from the US Air Force after 22 years of Service, I immediately extended my service to country as a present US Federal Officer... Please pass on my highest regards to Agent Samantha. Please feel free to contact me for any further follow-ups to my comments. Job well done. Keep up the Excellent work Team...

I called today to make my reservation in Charlotte, North Carolina. I was initially a bit skeptical, but quickly received amazing customer success! The process was quick and effortless. There’s no need to share your CC number with a stranger. Just as easy as online. Everyone should make their reservation this way.

Carolyn was cheerful, friendly and helpful in making reservations for one night stay. When first accommodations were too pricey she suggested another place and quickly helped to book a room for the night. I needed her to text info to my husband who was on the road and she did that for me too.

I want to thank Christa. She did an awesome job. If there was a 10-star, I would give her a 10 star. Very nice, patient, friendly, professional and understanding. I think all customer service worker should be like her. She would be a great example for all the moody one.

Very helpful and courteous But still making decisions. I was also suggested that I should check out the website which may be helpful and also provide me with a rate so I will do that shortly. Thank you so much for your help. I look forward to seeing your options.

I was looking for a motel that had a hot tub spa in the room and she told me that they did. I called 20 other places and nobody had one but she told me this place did so she charged my card. I went there and they said they've never had spas or Jacuzzis in their rooms so she lied to me about it and the charges are still on my card so yes I am very dissatisfied.