Global Exchange Vacation Club Reviews

Mission Viejo, CA

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About Global Exchange Vacation Club

Global Exchange Vacation Club provides vacation exchange and timeshare ownership services. Members may access a network of resorts across the world, flexible booking options and customized travel planning. The club prioritizes member benefits, offering a range of destinations and experiences that are customized to individual preferences.

Pros
  • Positive customer service experiences
  • Flexible booking options available
Cons
  • High-pressure sales tactics used
  • Hidden fees and costs not disclosed

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Global Exchange Vacation Club Reviews

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    How do I know I can trust these reviews about Global Exchange Vacation Club?
    • 4,691,972 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    PriceStaff

    Reviewed June 14, 2025

    I was approached at a wedding show in 2023 - went to the presentation for the "free" Disney/Universal trip. They preyed on our honeymoon plans - persuading us that we could get a free week AND cruise for the price of what we "would" spend on a honeymoon, plus years more of travel. 2 years in and we haven't been able to use it - and have to pay $75 to activate or extend the "free" week vacation. NO HONEYMOON and no vacation 2 years later- just major financial regret. The websites (RCI and GEVC) are extremely hard to navigate. The alleged resorts look gross too - with the 299 weekly fee for the week surely is similar to the same price I could find something on any travel website. DON'T DO IT. Shame on this company any their employees for their predatory scams.

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    Sales & MarketingPrice

    Reviewed April 19, 2025

    SCAM SCAM SCAM! Please don’t sign up for this. All they do is take your money and offer none of the benefits from their presentation. Getting out is impossible and it will affect your credit. Not worth your time or money.

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      Reviewed April 15, 2025

      They sent us an invitation to attend a 90-minute presentation (which took 2.5 hours). The card they sent us said: "In exchange for your time and opinion, you will receive a complimentary 3, 5, or 7 night cruise for two adults aboard your choice of major cruise line, including complimentary airfare." According to Webster's dictionary, complimentary means Free of charge. Anyway, to activate the vouchers, we had to pay $290, and it was mandatory to pay by personal check. When the vouchers came, they asked for much more money. How do we get a refund?

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      Staff

      Reviewed March 2, 2025

      DO NOT SIGN UP FOR THIS PLEASEEEEE!!! Don't fall for it because it's all a SCAM. You go for the presentation, the sales team sweet-talk you into this deadly trap, they tell you all this nice things and even show you pictures of beautiful resorts and all, but they leave out the important details. They don't mention that you have 7days recession period, it's not even stated on any of the documents given to you after signing up. They don't tell you that you can't get out of the membership. And then you're stuck with the huge loan they've lured you into signing up for. It's so deceptive. Notice that after the presentation, when you ask them if you can go home to think about it and then come back later when you're convinced, they pressure you into believing that once you step out of that door without signing up same day, you have missed the best deal ever, they tell you that when come back another time you would have to pay the full amount.

      I sure REGRET going to that presentation. I've never regretted anything in my entire life this much. I am still looking for a way out of this membership and especially the loan. And if all I do is creating awareness to help stop people from falling for this SCAM, it would be a good thing. I wish someone had told me, I wish I read reviews before attending that presentation. REGRETS REGRETS REGRETS....

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      Reviewed Feb. 24, 2025

      We was invited for information about Global upgrade. Was given an option of 125.00 cash or 150.00 gift card. We chose 150 cash. At the end of what supposed to be one hour turn into two hours, but they stated they didn’t have 125 cash so we had to take the 150 gift card which we didn’t want.

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      Punctuality & Speed

      Reviewed Jan. 27, 2025

      RUN. RUN. IT'S A SCAM. HAVE NOT BEEN ON ONE VACation, you have 7 days to cancel once you sign up so cancel. If you want to cancel you have to pay the remainder of your loan and make sure you do it before the month of your annual fee. I will be canceling by the end of this year. It’s not easy to book, I was told they had Bali vacation houses and there aren’t any. I knew it before signing up and should have listening to my gut feeling and shouldn’t have came to the damn presentation. Stay home. Just swallow the $50 bucks you gave to get a free trip or just look up reviews while you’re in the presentation. Don't sign up please. You will thank me later.

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      Global Exchange Vacation Club
      Response from Global Exchange Vacation Club

      We appreciate your feedback. Our membership offers various vacation options, though availability depends on demand. We do not guarantee specific destinations but provide a range of choices. The cancellation policy and financial obligations are clearly outlined in the agreement. Please call our Member Services Department at 800.269.1509 x 1 or email us at MemberServices@gevc.net and reference your review.

      Contract & TermsPriceStaff

      Reviewed Jan. 24, 2025

      1. We have been previous timeshare owner (RCI) and our contract had expired. We had been looking for something to replace it and knew how RCI worked already. The RCI Extra and Last Minute Vacations are what we have used several times. Both all inclusive and non all inclusive. The all inclusive resorts usually are equal to or less than you can book elsewhere. But, the big advantage are all the extra Perks you get. Members dinners, top shelf liquor, better rooms and location of rooms, members lounges, preferred dining, private beach area with services etc. Depending on the resort. I have not had to book with points yet. With that said I can always "buy" more points from other RCI members. We have taken our kids and friends along several times.

      2. Booking Cruises Option: We have gone on several cruises and I have not found a single site that can match their price. (They will price match IF you can find a cheaper price) Cruise bookings are made through the largest cruise booking company in the background that have dedicated representatives just for GEVC members. They are fantastic to work with.

      3. Tour Booking Option: We also have booked European tours and others through GEVC. They are connected with the major tour companies. Once again, prices and service have been very good. Their pre-tour follow-up is excellent.

      4. Booking Hotels Option: Sometimes cheaper sometimes not. I always check.

      5. Annual fees are really quite cheap compared to other companies. AND it includes your yearly RCI Platinum level fee that is over $150.

      We got several "free" trips also which we took. We understood we would be responsible for the taxes and those stupid resort fees some places charge. No big deal. Still was much cheaper that booking it straight out.

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      Global Exchange Vacation Club
      Response from Global Exchange Vacation Club

      Thank you for sharing your positive experience! We're glad to hear you've enjoyed the benefits of your membership, from RCI perks to cruises, tours, and hotel bookings. We strive to offer great value, exclusive member benefits, and competitive pricing

      Reviewed Dec. 29, 2024

      This is a huge SCAM. We were approached at a water park about going to hear about a great vacation club. It is not what it seems. The promise of free tickets was completely false. You have to pay $50 fee for the tickets. You have to select certain dates that you want to travel, three different dates, and then they tell you which date you can travel. We had this membership for several years before we could finally book something. We had 30,000 points but still had to pay an exchange fee and a upgrade fee. Additionally, when we finally got to our resort it was not that great. The lights went out the first night we were there. The power was still off the next day. Other units did not have a power outage. We had to move all of our things to a totally different unit across the campus. It was not a good experience.

      I've tried to cancel my membership to no avail. I also tried to schedule a cruise. At the presentation we were informed that the rates for cruises were per cabin and not per person. However when I called to schedule the cruise I found out that the rate was per person and not per cabin. Lies, lies, lies. At this point I just want out! It is not beneficial for me or my family.

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      Global Exchange Vacation Club
      Response from Global Exchange Vacation Club

      We’re sorry to hear about your experience. Our goal is to provide value and flexibility to our members, and we never claim that vacations are free. Availability for travel is based on demand, and fees such as exchange or upgrades are standard in the industry. If you need assistance with your membership or booking options, please call our Member Services Department at 800.269.1509 x 1 or email us at MemberServices@gevc.net and reference your review.

      Contract & TermsSales & MarketingPrice

      Reviewed Dec. 20, 2024

      The "free" vacations are not free - at least $250 deposit on each. The discount on the lowest advertised price on hotels & cruises is non-existent. They say they will reimburse you the difference, but it doesn't happen. I was charged a $156.13 monthly fee, $388 processing fee, & $395 annual membership fee the first year. The annual fee went up to $416 this year. I've been trying to cancel since the day after I signed the contract. I'm $4,100 & 19 months into this contract and I've never taken a single trip. Caveat emptor!!

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      Global Exchange Vacation Club
      Response from Global Exchange Vacation Club

      To clarify, we never claim that vacations are free. Any promotional offers do involve additional fees, such as deposits and taxes, which are disclosed during the booking process. We strive for transparency and aim to provide value to our members through exclusive discounts and perks. Please call our Member Services Department at 800.269.1509 x 1 or email us at MemberServices@gevc.net and reference your review.

      Price

      Reviewed Dec. 4, 2024

      I finished paying the 10k they changed and I have not unused since before 2020. I have told them to please stop changing the annual maintenance fee and they have the audacity to say I need to surrender my deed that cost me 10k. Run. Don't get sacked into their promises.

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      Global Exchange Vacation Club
      Response from Global Exchange Vacation Club

      We appreciate you sharing your experience. We strive to provide value to our members, and we’re sorry to hear that your experience has not met your expectations. Our team is here to assist with any concerns you may have regarding fees or membership options. Please call our Member Services Department at 800.269.1509 x 1 or email us at MemberServices@gevc.net and reference your review.

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      Global Exchange Vacation Club Company Information

      Company Name:
      Global Exchange Vacation Club
      Website:
      www.globalexchangevacation.com