Global Exchange Vacation Club

My wife and I were able to go to Aruba for 2 weeks at $99/week. When we arrived, it was an amazing gated community where the units were selling for $350,000. We also went to Cabo San Lucas this year and stayed at the Hacienda Encantada. Wow, this place had 7 restaurants on site and shuttle service into town. For Hawaii, it costs us $379 per week at resorts that start at $2600/week. Next up for us is a family trip to Washington DC and the resort is 2 blocks away from the White House! This has only been our first year and I feel like we have saved almost the entire $40,000 investment (19 trips x $2,000/week savings = $38,000). Plus, we will be handing it down to our kids when we are done traveling. Don't let the bad reviews scare you, this is a really amazing program and blows our other timeshare out of the water. We LOVE IT!

Before Covid we tried on several occasions to use and nowhere we wanted to visit was available. Also it only saves you if you choose the most expensive room for a week. If you want to go for half a week you pay more. If you want a nice room you pay more. If you want to take a cruise you can’t. There is Coronavirus waiver due to fact that their whole business is base on travel and we are unable to that. Calling customer service is useless cause all they care about is money. This company needs have lawsuit filed against them for basically being a pyramid scheme. Don't use this company ever.

This was membership that I was unable to use since I purchased it. The points that GEVC purports to give from RCI are not able to be used. 10,000 points won’t get you a place to stay, and never did, even when I bought my vacation package back in 2013. I discovered worldwide that there were no venues that aligned with the point values of 10,000 points. GEVC never specifies what 10,000 points will get you until you start making plans to take your vacation. It’s only then that you find out that you can’t leave home on 10,000 points. However, according to the salespeople that I encountered in Long Beach, they had all booked their vacations through GEVC. Their presentation was not only misleading but outright FRAUD. You are never told, despite asking what 10,000 points will buy. Individuals are instead told that they can take their vacations on 10,000 points.

The man that gave the presentation stated that he had taken his family to Phuket, Thailand while another salesperson and his wife had taken a vacation in Mexico. I discovered that you can’t book resorts where and when you'd like and I determined that it's much cheaper to book accommodations on Hotels.com or one of the other sites then to book through GEVC's overpriced “vacation club”. And the good news is that it's much cheaper and more efficiently than under GEVC's phony points program.

On another note, when the telemarketers in Long Beach called my home, they reached my boyfriend who was promised a free 3 day 2 night vacation to Hawaii to attend your presentation. As an inducement to buy, I was also offered a cruise to Mexico When I sent the information in to the travel company to redeem the voucher for the Hawaii trip.. It was then that I discovered that this wasn’t isn’t a vacation that you can schedule, and it was not meant to be free. Thankfully, I was smart enough to research the voucher scam as so many other people had gotten duped that the company responsible for scheduling the Hawaiian trip had hundreds and hundreds of negative comments. Some people had actually paid all of the fees and did their Hawaiian Vacation through the voucher company. Those reviews stated they spent much more for the trip than they would have paid if they had paid for it directly.

There is no secured interest in this vacation club as I do not own a deeded interest in a timeshare. Even though this membership was sold to me as a Timeshare, and to induce me to buy it, I was offered free vacations which were anything but free. I discovered there is no secured interest, I WOULD NEVER face a foreclosure on my credit report, despite the fact that GEVC contends they can sue for the deficiency and enforce said lien against me. All they REALLY sold me is a membership in a vacation club which actually can be compared with a membership in a country club that does not own a deeded interest in the golf course, but only the right to use the golf course subject to the terms of the membership contract.

What distinguishes the “vacation club” from a timeshare is that a timeshare developer can only sell a finite number of weeks (52 at most per unit) whereas a vacation club sells an infinite amount of memberships often in excess of the resorts capacity. Therefore, there could be NEVER BE A FORCED SALE. Once 30 days lapses, they intend to retain my membership and sell this membership the same way they sold to me, to some poor unsuspecting person, who will figure out that 10,000 RCI Points WILL NOT get him a vacation and NEVER WILL and that he can do better at Hotels.com. Also Global Exchange Development Corp is really one and the same, as GEVC.

GEVC threatens that at their discretion they can enforce Lien actions to satisfy my purportedly SECURED obligation, rather than to offer some form of payment to reimburse me for what I have already paid for this false and misleading “VACATION membership”, which was paid for in full. So based on this letter, it is clear to me that they don't think the membership is worth anymore than $812.97, so they plan to retain it without offering some form of payment to someone who paid the membership in full. I believe they are obligated to do just that.

So, for a 1 week stay at Joe **'s Cockroach Infested joint in bum nowhere Texas - you have to pay $556 every single year on top of the starting fee of $5000. AVOID THIS AT ALL COSTS. JUMP OUT NOW. DON'T HESITATE. YOU CAN CANCEL - just make sure your dues are up to date and you call their customer service. Then it's only $99 processing fee (my god they hit you every which way with this nonsense).

I said that the covid 19 virus has crippled the whole world and he said he didnt care as long as I paid the $116 a month. If not he would process this to a foreclosure, in which I told him that the government wont allow it and he bragged how his company found a loop hole to get it processed. I told him that I dont have enough food to feed me and my family and he said he didnt care. The nerve of some people and the nerve of this company taking advantage of people when they are knocked down. If I wasnt trying to buy a home I would let it go to foreclosure.

Original review: Well when you get there they make you watch a video that advertises the club and makes everything look good. When you actually try to use it you dont have enough points to book a trip. Ohhh you sure can buy extra points or spend more money on a upgrade. They told me with the amount of down payment I put down I would be able to pay it off in less than 5 years. I look at my paperwork now and it states that I am now financing this for 7 years. I didnt accept or request that, because if you do the math they want me to pay twice what the original price was.

I keep trying to call and talk to customer service to see if I can cancel this and I just get the run around and the phone keeps hanging up. Then when I actually talk to someone they say, "Wrong dept. I can't help you," for a moment I thought I was talking to Home Depot and not my department. Stay far away and with covid 19 I no longer can afford luxuries and definitely would rather buy food with that 115 a month for my kids. I hope someone can tell me or help me get rid of this useless vacation club.

In all honesty if the sales rep would have shared a bit more information we would have been better prepared and would have been ready to make our purchase. Here it is Christmas, and January 1st is a matter of days away. Sir, I’m going to pay my rent before I buy into a timeshare and become an owner. No thanks for attending and literally had to ask for complimentary refreshments. If we would have had the upfront fees we would have definitely took part in ownership last evening, but their customer service sucks!!