Global Exchange Vacation Club Reviews

They won't cooperate with the lawyer to get out of the timeshare. We have been trying to get out of it for over a year! They pressured us into something that we did not want! And we decided that we didn't want it and they wouldn't let us get out of it.

We were offered a 2 night vacation to come to the presentation. I asked if there were restrictions and if I could pick my flights. They said no and yes, which was not true. The company they use picks the travel and only leaving Mon-Wed. Very deceptive. When we were offered the presentation, the sales guys were all wearing Hilton and flying Hilton banners, and they are not affiliated with Hilton at all. I’ll be filing complaints and contacting Hilton to alert them their name is being used in deceptive trade practices.

I was called to this place that felt very sketchy and predatory. They lured me in with an offer for a round-trip flight and an 8‑day/7‑night stay in the U.S. They insisted I had been to this company and location 3 times, which was news to me, then walked me to the back in a condescending tone and told me “we don’t do that here.” They withdrew the round‑trip flight offer and handed me a voucher that required a $75 booking fee. I refused it since the flight was no longer included. Very shady. Do not waste your time or money here.

My experience was horrible. It's one of the worst financial decisions I have ever made. I signed up many years ago, tried booking vacations, but in addition to using my "points" that I paid for annually, they wanted additional money to the vacation. Didn't make sense to me! After many years of monthly payments, I have "paid off the loan" but the annual maintenance fees continue. When asked about not wanting to pay any longer, I was told I had option of Surrender of Membership. Which requires 2 years of fees paid up front, before I could even receive the Surrender of Membership paperwork, so I don't even really know what I am signing or paying for. And on top of that there would be a Closing Escrow fee of $299.00

This was the worse decision me and my partner could have made. This company is deceptive and unresponsive. I am filing complaints with every platform I can find so people can know the truth. Please save your money and just book the trips yourself!! We were tricked into buying this foolishness that is nothing like the presentations or what was told to us. They have misrepresented the product in a gross manner and should refund anyone requesting cancellation!

Total scam. You pay your fees and buy in, are given a member number to log into the member's only site, but clicking on Sign In takes you to a screen to call for Help. When you call that number, you are taken to an automated system to book cruises, flights, or hotels. There's no other option and there are no other numbers to call for help to access your member account.

Global Exchange Vacation Club (GEVC) is one of the biggest scams I have ever encountered. Their entire operation is built on deceptive sales practices, high-pressure tactics, and false promises. The presentation I attended in September 2022 lasted far longer than advertised, and the only reason I even went was because they baited me with a “free vacation.” That trip turned out to be impossible to use—full of restrictions, blackout dates, hidden fees, and hoops to jump through. The same goes for the so-called “free all-inclusive bonus vacations” you receive after signing up. None of them were legitimate or usable.

Avoid this scam like the plague. They purposely make it nearly impossible to reach anyone to cancel. We tried to contact them multiple times over several months, by both phone and email, to cancel the contract and never got a single response. Now they have sent us to collections. We will not pay this fraudulent company a single penny.

My experience with this timeshare has been far from ideal. Despite owning it, I’ve never been able to make use of it and now want to cancel my membership. Unfortunately, my attempts to do so have been met with resistance at every turn. I’ve even reached out to other entities, but the timeshare remains unresponsive. It’s clear their priority lies in profit rather than ensuring their members are valued and supported. I believe it’s entirely reasonable for members to part ways when the service fails to meet expectations—especially in cases like mine, where I haven’t even managed to book a trip. For anyone considering purchasing a timeshare, I strongly urge you to do thorough research and be cautious. Don’t be swayed by the lofty promises they make.

I was approached at a wedding show in 2023 - went to the presentation for the "free" Disney/Universal trip. They preyed on our honeymoon plans - persuading us that we could get a free week AND cruise for the price of what we "would" spend on a honeymoon, plus years more of travel. 2 years in and we haven't been able to use it - and have to pay $75 to activate or extend the "free" week vacation. NO HONEYMOON and no vacation 2 years later- just major financial regret. The websites (RCI and GEVC) are extremely hard to navigate. The alleged resorts look gross too - with the 299 weekly fee for the week surely is similar to the same price I could find something on any travel website. DON'T DO IT. Shame on this company any their employees for their predatory scams.

SCAM SCAM SCAM! Please don’t sign up for this. All they do is take your money and offer none of the benefits from their presentation. Getting out is impossible and it will affect your credit. Not worth your time or money.

They sent us an invitation to attend a 90-minute presentation (which took 2.5 hours). The card they sent us said: "In exchange for your time and opinion, you will receive a complimentary 3, 5, or 7 night cruise for two adults aboard your choice of major cruise line, including complimentary airfare." According to Webster's dictionary, complimentary means Free of charge. Anyway, to activate the vouchers, we had to pay $290, and it was mandatory to pay by personal check. When the vouchers came, they asked for much more money. How do we get a refund?

DO NOT SIGN UP FOR THIS PLEASEEEEE!!! Don't fall for it because it's all a SCAM. You go for the presentation, the sales team sweet-talk you into this deadly trap, they tell you all this nice things and even show you pictures of beautiful resorts and all, but they leave out the important details. They don't mention that you have 7days recession period, it's not even stated on any of the documents given to you after signing up. They don't tell you that you can't get out of the membership. And then you're stuck with the huge loan they've lured you into signing up for. It's so deceptive. Notice that after the presentation, when you ask them if you can go home to think about it and then come back later when you're convinced, they pressure you into believing that once you step out of that door without signing up same day, you have missed the best deal ever, they tell you that when come back another time you would have to pay the full amount.

We was invited for information about Global upgrade. Was given an option of 125.00 cash or 150.00 gift card. We chose 150 cash. At the end of what supposed to be one hour turn into two hours, but they stated they didn’t have 125 cash so we had to take the 150 gift card which we didn’t want.

RUN. RUN. IT'S A SCAM. HAVE NOT BEEN ON ONE VACation, you have 7 days to cancel once you sign up so cancel. If you want to cancel you have to pay the remainder of your loan and make sure you do it before the month of your annual fee. I will be canceling by the end of this year. It’s not easy to book, I was told they had Bali vacation houses and there aren’t any. I knew it before signing up and should have listening to my gut feeling and shouldn’t have came to the damn presentation. Stay home. Just swallow the $50 bucks you gave to get a free trip or just look up reviews while you’re in the presentation. Don't sign up please. You will thank me later.

1. We have been previous timeshare owner (RCI) and our contract had expired. We had been looking for something to replace it and knew how RCI worked already. The RCI Extra and Last Minute Vacations are what we have used several times. Both all inclusive and non all inclusive. The all inclusive resorts usually are equal to or less than you can book elsewhere. But, the big advantage are all the extra Perks you get. Members dinners, top shelf liquor, better rooms and location of rooms, members lounges, preferred dining, private beach area with services etc. Depending on the resort. I have not had to book with points yet. With that said I can always "buy" more points from other RCI members. We have taken our kids and friends along several times.

This is a huge SCAM. We were approached at a water park about going to hear about a great vacation club. It is not what it seems. The promise of free tickets was completely false. You have to pay $50 fee for the tickets. You have to select certain dates that you want to travel, three different dates, and then they tell you which date you can travel. We had this membership for several years before we could finally book something. We had 30,000 points but still had to pay an exchange fee and a upgrade fee. Additionally, when we finally got to our resort it was not that great. The lights went out the first night we were there. The power was still off the next day. Other units did not have a power outage. We had to move all of our things to a totally different unit across the campus. It was not a good experience.

The "free" vacations are not free - at least $250 deposit on each. The discount on the lowest advertised price on hotels & cruises is non-existent. They say they will reimburse you the difference, but it doesn't happen. I was charged a $156.13 monthly fee, $388 processing fee, & $395 annual membership fee the first year. The annual fee went up to $416 this year. I've been trying to cancel since the day after I signed the contract. I'm $4,100 & 19 months into this contract and I've never taken a single trip. Caveat emptor!!

I finished paying the 10k they changed and I have not unused since before 2020. I have told them to please stop changing the annual maintenance fee and they have the audacity to say I need to surrender my deed that cost me 10k. Run. Don't get sacked into their promises.

This business is a complete scam. They sell you a pot of gold in the presentation and what you get is a pot of crap. I paid over $7k for this membership and in the 5 years I paid it off, I could never find a single booking. Also, to point out all you are doing is buying points each year. You really don't own anything but a membership. You have to pay monthly, and, in the event, you do book something it cost you $500 min each time. Plus, during the presentation, they show you all these great places you can travel. Once you complete your setup with them you find out none of the places, they showed you are available unless you upgrade to a higher package. Save your money and headache, avoid this place.

GEVC/RCI partners with Casablanca Express for their "Free" trip giveaways. The sales event you sit through is at GEVC's location and the "gifts" they give out are from them there. Honestly wouldn't be surprised if all these companies fall under the same main umbrella corporation, to maximize on their scam. Fun fact, they're not free, actually cost more than booking online. It's meant to be the same kind of experience you'd have with them. Well... that's not saying a lot. Added little detail, this company piggy backs off the BBB rating of Resort Condominium International (RCI). Which these days RCI still has an A+ rating but the complaints... well.

Do not participate with this company. I tried to book dates and they are always not available and I lose points when I don't use them. I was young and foolish when I signed up with them years ago, I purchased and within the next 24 hours I tried to cancel. They are not nice at all, they refused to work with me. I have never used their service and from what I understand, they are not a real timeshare. I am so not happy with them. It's a scam!!! I don't have the money or effort to sue them.

Total scam!! They will not let me cancel my membership and they also did not say I would be paying a loan back, never said ANYTHING about a loan. They will just say “it’s on your flash drive” total scam. I will be taking legal action!! So many hidden fees they do not tell you about either. PLEASE DO NOT EVEN THINK ABOUT BUYING THIS!!

Stay away for this and RCI. It is a timeshare. They try to tell you it membership and when you try to cancel they don't. Months later still fighting this. They take the calls on cell phones so not tracked on cancelling. It's not recorded. Nothing. I have called so many times. We was lied to. They will turn up speakers so loud to distract you into signing contracts for timeshare. Will be seeking legal help.

The interface is not 508 compliant. We are just paying for something we will never be able to use. This was a huge disappointment because we actually trusted that this company would deliver on the promises. The site is not user friendly at all and there are never vacations available that align with our search parameters. We have even called the customer service line and tried employing those services, who admitted it may be better to try Groupon vacations, which I didn't know were a thing. I will be glad to pay this off and close the account.

Cancel within 7 days from the date contract was signed and all money is refunded and contract is canceled. YOU ONLY HAVE 7 DAYS! THIS IS A SCAM! DO NOT WAIT THE 30 DAYS THEY TELL YOU TO TO SEE THE DEALS. The deals aren't there. Your contract tells you exactly how to cancel and follow it to a T.

This is a total scam. We've called every number that they have and have spoken to several people and only got the run around; including the scam artist manager that lied to us and sold us an expensive fairytale. We have been trying to cancel this non-beneficial service a week after we set it up and to no avail. Don't fall for it. It is a complete lie and there is no such thing as customer service after they get your money. We are planning to file suit.

This is the worst timeshare scam ever. The hotels and villas that they show you in the presentation is not what you book or see when trying to book. The rooms are less than par and I WILL NOT allow me nor my family to stay in these locations. They are the dump and the bottom of the pool for hotels with ratings of 1.5's. This is horrible. I feel I have lost lots of money on an investment that I will never use. Also Customer support is horrible. You can never reach someone to actually have a conversation with. HORRIBLE, HORRIBLE, HORRIBLE!! If you go to a presentation do not sign up.

Huge Scam! I concur with everyone else leaving 1 star reviews. We didn't care about the RCI points but were very interested in the GEVC discounts. They would show 1 resort in Hawaii that looked like a great deal, $595 for 5 nights at a 5 star. When you finally get your login there are no deals like that to be found. The prices for cruises and hotels were the same deals you could get on any travel site. Do not fall for this.

Don't do it.. Don't do it.. Don't do it.. They lied from the start stating I could cancel at anytime, they promised benefits that you will not receive, they will charge you hidden fees and drain your account. You will not be able to use your points like you think you will. Customer service is a joke with this company. Please say I have not reached out, I have the records if you want to lie again. This company should be shut down for how dishonest they really are. When I requested to cancel like my sneaky and shady salesman told me I could do I receive a letter stating they have my signature. I've turned the matter over to legal assistance to help rid my life of this company.

Absolutely the worst investment ever. Not at all the way they presented it and sales person lied straight to my face letting me know I could cancel. You pay monthly plus an annual fee ($2900) to get 7 days of a hotel in restricted times and locations and still have to pay additional $299. $3199 for the worst hotel I have ever stayed out. If you don’t use it, it expires and now you really have paid for nothing. The worst rip off. Do not believe them, do not give them any money. You are much better off taking their free offers to court you (which you still have to pay for in some way) but not invest in a life time of debt.

SCAM!!! Do not buy into their scam. We paid almost $10,000 and got nothing, literally nothing. The points they give you annually for almost $500 annual fee does not give you anything. I had 30000 points after 3 years and when I tried to book a room they offered me the crappy hotel in Colorado and despite having the points I had to pay more than I would have pain if I had no membership of anything. They take you to the presentation room and share false advertisements of exotic vacations and once you buy into the program, when you try to book a vacation, nothing is ever available. I would say use that money to give yourself a nice vacation instead. BIGGEST REGRET OF MY LIFE. After paying $8000 for membership and $500 for 3 years, I am canceling my membership because I literally did not get to take a single vacation with it.

My wife and I met a representative of this company at a food festival at Texas live last month. His presentation was very convincing. We would pay him $50 to go to Irving when we were able in the next couple of weeks and listen to a timeshare presentation for 90 minutes and we would get a 4 day Vegas vacation and the $50 would be refunded in the form of a free dinner at a local restaurant. We arrived at the site in Irving Tx and we found a lobby full of what I would describe as working class people. Many of them were couples who looked to be in their early to mid 20s. The representative at texas live mentioned that the sales pitch would be an investment of between 10k to 12k for the timeshare package plus a yearly maintenance fee. I didn’t listen closely because I never had any intention of buying any package.

We got the membership 2 years back and haven’t found a single deal which makes our travel easier. You can definitely find better deals from Google than GEVC can. They just want to make money without offering service. I paid 10k and paying almost $350 per year just for nothing. This company is a HOAX!!! Never trust them. Please read the reviews before going forward with them. I regret spending money in gevc. Worst investment ever!

In a moment of weakness, I let myself be talked into their package thinking that some of the savings they promoted would justify the $7K investment. We tried frequently to search and book and could never find any availability at any of our choices, we broadened the scope of our destinations, same result. It's been 5 years and not a single use of the program. I've given up trying, and look at it as sunk cost. I just want to stop the mgt fees and assessments and cut my losses at this point. Tried once before to end the program to no avail.

We tried many times over the years to book places we wanted in the dates we wanted them. Never succeeded. Batting 0. Called customer service a few times to try other options and were literally told to go to a whole other country at least once. Amusing...If I say my family wants to go to Australia, we're not going to just decide to switch gears to Indonesia on your suggestion, but thanks for trying. We just gave up. Yet like any other timeshare (which they claim they are not), it's nearly impossible to get out of. At this point, I just want it gone. It's paid off. I'll lose that money, I don't care. Stop charging me maintenance fees and just go away.

This was a great experience initially going for the presentation. Unlike other presentations, they were transparent and when I considered joining after the presentation they were very patient answering my questions. Also, now a year later, Matt is always there to answer any question I have with greatly fast responding time. I know this is a great investment and I def recommend them.

Our family has attended several timeshare presentations and this was the first one we found that was within our budget and allowed us to save money when we vacation. I would recommend this to anyone who wants to travel and stay at beautiful resorts instead of hotels!

Initial contact started off good then came the misinformation. We have not scheduled the cruise yet so don't know how that will go. We paid $50 down and got that back as we were told if we went to their location in Irving, TX to pick everything up. The $50 gift card that we were promised so we could go and have a meal on them at maybe Chili's or Applebee's for example (which there is not even one that participates in my area) turns out to be some kind of discount card that accumulates discounts until you reach $50 and it's a pain the butt to redeem and use with short time limit once you do redeem the COUPON.

This place is a huge scam. They bamboozled me at a water park with my kids and promised these fantastic Disney tickets. When I got home I looked them up and realized it was a shady time-share company. If I didn't go to this presentation I'd lose my $50. I drove 90 minutes to watch annoying travel videos. Then I had to listen to this lady yammer for 35 minutes. The bottom line is you will be paying $12K plus $350 annual HOA fees and $500+ per trip without airway and if you don't go four weeks out of the year you have to pay large fees.