Expedia

When my wife and I were looking for a hotel we were quite surprised. We thought we would have to book a mile away from Niagra Falls. Actually we could see the falls from our room what a gift Expedia! Thank You for giving us old HoneyMooners the times of our Lives.!

They find me the best price consistently. I always save money using this site. No matter if it is a hotel or airline I am confident that they will find me the best price and schedule. They have the most destinations as well.

Very good website. Use it all the time for my trips, easy to use and they tell you all about the rooms and the hotel. We went to Tombstone and the place we stayed was just what they said on the website.

Only thing I didn’t like about this, is that when you get to motel they act like they have no idea what you’re talking about when you tell them you used Expedia, if it just didn’t take so long in their website to just order a room. It’s crazy.

This site provided the exact details of what I needed: it even help me with scheduling a car rental. So, if you are considering taking a trip. I would definitely look into checking out the Expedia website.

Expedia is good for finding deals and packages, but if there is a reservation issue, they do nothing. I am in Expedia booked hotel, with a bed that is way too hard (hurting my shoulders and back) and with pillows that have been around for nearly 20 years (meaning there is not much life left in these things.) I ask the hotel about cancellation and they say that I have deal with Expedia. I contact Expedia and request that they check me out and put me in another Expedia property. They refused. They said I need to call the Front Desk and complain. Every bed in this hotel is going to be the same. I can't imagine that they will want me sifting through 10's of pillows to find a few good ones. If I was dealing with the Property directly, they would check me out, as they don't want to deal with "the one person" who doesn't like their pillows. Big mistake on my part!

Our experience since COVID... Four elders trying to fly to Hawaii to say good-bye to our family. Expedia did not call back 4 times now when they say they would including a supervisor. They disconnect on chat and did not call back even when they promised to. It took 5 days of calls back and forth between Hawaiian Airlines and Expedia to try to upgrade tickets to first class! Finally, we gave up on upgrading and bought whole new tickets, the last two, so our elders could travel. I have tried to be patient and it is beyond capacity. There is one thing for people to be under pressure and another to false advertise and try to make money off of the situation.

Expedia overcharged me thousands of dollars; locked in airline tickets that were not purchased as round trip & basic economy; lied and never reserved my rental car; and, did not bundle. It a 5 month complete nightmare. Never again!

Booked a room online through Expedia, however I accidentally booked the wrong date. I realized it immediately and called Expedia and they told me they would refund my money as soon as they contacted the hotel. They never did and they never refunded my money. I got the runaround for a week before finally giving up. I called the hotel and booked a room over the phone. The hotel said they never received any from Expedia or was contacted by them.

We rented a car from Expedia, upon arrival at car pick up location. We were told that we can't use the insurance we already paid for thru Expedia. So we had to get a car rental insurance, upon arrival back I contacted Expedia and this is what I received back, "We've attempted to contact Europcar in Sarajevo to request a refund for your itinerary **. Unfortunately, we were unable to contact the property and will need to abide by the terms and conditions of the booking which states refunds are not allowed. Thanks for contacting Expedia."