Allegiant Air Reviews

We recently made an honest mistake by booking a trip in Feb instead of March. After holding over an hour on the phone and finally speaking to someone, we were unable to get very far and would have lost out on a lot of money. We drove to Clearwater (PIE) and actually went to the counter where we had the pleasure of dealing with John **. He made a phone call for us without hesitation, and we were able to cancel the Feb trip and book the March trip! He was wonderful to work with! Thank you John for your help and making it so easy for us!!

When checking in at Punta Gorda Airport, Suzanne noticed we had a typo on our boarding pass. We instantly were concerned this would delay our flight and possibly miss the plane. Suzanne reassured us she would make sure that didn’t happen! She was amazing! She quickly fixed our boarding pass error and even upgraded us to first class! Truly went above and beyond—outstanding customer service! Thank you Suzanne! You are the best!

Love love that Allegiant flies direct from Denver to Idaho Falls Idaho!!! I’ve taken this flight several times and really hope they continue with this flight schedule! Please don’t drop this flight! Many people have commented on convenience to fly direct at affordable prices!!! I will definitely continue to use this flight with this airline!

We flew from Huntington WV to Myrtle Beach SC. We had 2 wheelchair assist passengers. Every employee was more than happy to assist. They did it with a smile and genuine concern, from transporting to and from plane as well as front desk check in and checking through TSA. Your kindness and service was very much appreciated. Thank you!

My trip from Bangor Maine to FL was very good, timewise and nice flight attendants. I'm writing because there wasn't one healthy option of foods. Could Allegiant please offer at least one decent snack item like nuts w/out seed oils, dried fruits, Mary's Crackers, goat cheese? Not only do I have an autoimmune illness but all you served are loaded with inflammatory ingredients for anyone. One healthy option? I couldn't have one thing on both flights.

We're supposed to leave Cedar Rapids at 720 pm on 2/23/2026 to Fort Lauderdale and we didn't board until 8 because they were late. And then they had us wait on plane saying there's something wrong with plane and mechanic would be just a little bit. Another hour after that, they tell us to get off the plane because mechanic still not there. It's 1031pm and we were told we can't leave and come back in, because airport is closed. However we just watched a damn Casey's Pizza go in the gate. So I guess they are eating as we are stuck here with everything closed and still waiting.

If there was - stars I would have given that. Allegiant air is the worst airline I have ever flown with and I am a frequent flyer. I've flown with allegiant 5 times and 4 times they were delayed serious hours. But this one takes the cake. Bellingham to Las Vegas 2-1/2 hour flight delayed us for maintenance by stringing us along delaying us 2 hours at a time then finally delaying us 12 hours. Total BS Allegiant. You have lost a customer and I will tell everyone I know about your disregard for your customers. If I ran my business the way you guys do I would be out of business. 1 12.00 food voucher given in 3 hours. Taken away from our vacation. You have pissed off a lot people! I WILL.NEVER FLY WITH ALLEGIANT AGAIN!

My 70-year-old mother had wheelchair assistance clearly noted on her reservation. She underwent a hip replacement earlier this year and is awaiting knee replacement surgery. While she can walk very short distances, she is not physically able to walk through airport security or navigate the terminal. She was refused wheelchair assistance by an Allegiant agent. The agent was extremely rude, raised her voice at my mother, and stated that wheelchair assistance would not be available until 6:00 AM, which would be after the final boarding. When another Allegiant passenger attempted to advocate on her behalf, that passenger was also spoken to disrespectfully. As a result, my mother was left crying in the airport. A kind passenger eventually offered to help locate a wheelchair and assist her, but this individual is not on my mother’s flight, and I had no assurance that my mother would be able to complete boarding safely.

When I booked airfare for my son and his girlfriend, I decided to add Allegiant's Tripflex in case they cancelled, so I could get a full credit voucher without change fees. Instead, the prompt that popped up was for an Allianz travel insurance policy, completely useless unless the problem was medical or employment. So, watch for details. I lost the cost of the insurance and change fees. Contacting Allegiant to cancel the flights was incredibly hard. The online system kept prompting me to call a number that then disconnected. Finally worked through the chat.

All the reviews saying that these guys lie are true. I am really shocked! We were waiting for our flight to Iowa for Christmas on Dec 18, which kept saying delayed. After waiting a long time the flight suddenly said CANCELLED. We went to the counter where the only staff person there was a bagger. He said "It's cancelled. Call for a refund or change." No help to get another flight. I asked why it was cancelled he said "Bad weather in Des Moines. Flights are grounded." These flights are shuttle flights back and forth between the same two cities. It was coming from Des Moines to Austin and back to Des Moines.