Allegiant Air Reviews

Good morning, my name is Bonnie **, I flew Nov. 7th at 9:30 from Fort Wayne In. To Orlando Sanford. I asked for assistance because I had fallen & wasn’t feeling well. From the time I got to the airport, I was treated like a queen. I never walked anywhere. They made my trip very enjoyable. Not knowing until I got to Fla. my hip was fractured. I can’t thank all the the staff enough for helping me. I will fly Allegiant in the Spring. Thank you so very much. God Bless.

The young lady at the Allegiant airlines check in stand, Jada-Lynn **, made my trip worth more than anticipated. She helped me with my ticket and went well beyond her means to make my trip smooth and easy! I am so grateful and will continue using Allegiant airlines because of her!!

Loving or hating any budget airline comes down to what you value. I value airlines that put their money in the right places. To me, Allegiant does that. If 10 boarding groups, little screens in seats that recline, complimentary beverages, and free carry-ons are worth a $300 markup to you, cool. You be you. I value timely departures, a spotless safety record, and an affordable way to see my family. The non-reclinable seats, to me, actually are a bonus, because there’s no drama, I think I actually have as much legroom as Delta, and perhaps even wider aisles.

I love Allegiant airlines. I’ve had great experiences. Love nonstop flights finally but not missing connections from airlines who don’t care. The crews care about the passengers and treat you like valued customers.

Flew Allegiant to PGD for vacation. All good on way down; big crowd on way back at Airport. They schedule flights close together in time so when they say to arrive 2 hours early— they MEAN it! No issues to report other than some delay checking a bag- pretty normal experience. They were careful about pulling people out of line who were going to miss flights, but that was not an issue for us

I had my flight cancelled less than 6 hours before departure. The only rebooking option was 4 days out. Had to rebook with a different airline at a significant increase in price for same-day travel. There was NO reciprocal option presented by Allegiant. Use caution when booking with this unreliable airline.

My flight to Hagerstown was delayed twice and then cancelled at 9:15 at night. My family had left and I was told we were on our own! Had to stay in hotel 2 nights until next flight and then had to pay more for return flight! I think I should b reimbursed for hotel and difference in tickets! On cancellation night it was chaos. No help at all.

My dad (has late stage disease) lives in Tulsa, I bring my kids to see him as much as possible. For the most part, Allegiant's straight flights between LAS and TUL has been a godsend in terms of cost and time (2+ hr flight). Other airlines will charge you twice Allegiant's rate, and book you on 2 separate 2+ hr flights. So I often choose Allegiant.

A last minute night before cancellation of a flight for the following morning sent into motion a cluster of problems caused by Allegiant. From a non-functional website to an app that wasn't working we were forced to sit on hold for customer service for 2 hours only to be treated by customer service like our immediate issue was not a huge concern of hers. When asked how she was doing today, I was met with 'Well I am here." No empathy or urgency to solve our problem which caused flights to book full while we were on the phone with her and our son almost losing a new employment opportunity to her lack of investigation.

I’m not impressed. Definitely a generic airline- The cost of tickets were the same as other airlines. The airline charges for EVERYTHING!!! Seats, drinks, priority boarding- even though credit card holders are included in priority… I’m 5’5” and my knees almost touch seat in front of me. Very uncomfortable ride. They even removed the seat back pockets. Unless I’m desperate I likely will not fly Allegiant again.