Allegiant Air Reviews

Love this airline and the airplane. I am terrified to fly. I flew Orlando to Wisconsin. The flight was excellent. There was a delay for the trip to WI because one of the tires on the plane needed to be changed. I love, love, love, they cared about safety. The service was good. The attendants were friendly. The Airbus plane was spacious with extra wide aisle space and comfortable seats. The flight was pretty smooth thanks to well trained pilots.

It’s cheap company yes but we had an issue with them and they never answer. Never call back even when we call. They put us on hold for 45 minutes and never came back. I don’t know how they’re gonna grow just being cheap.

I am extremely disappointed with my experience flying with Allegiant. We originally flew from Las Vegas to Fresno with our small Maltipoo without any issues. Before our trip, I even called customer service specifically to ask about traveling with him. I provided my dog’s breed and asked exactly what was required to bring him as a pet in the cabin. The representative only told me the carrier dimensions and never mentioned that my dog had to be able to fully stand up and turn around inside the carrier.

First time flying and was delayed several times, then after boarding sat on tarmac for 2 hours before departing. Minimal communication from staff. Did not get in until the next day, and had to take another vacation day.

My husband left Kindle on plane. Allegiant called (that was good) and said to pick it up. Allegiant said they would be at ticket counter from 8-12. I went to Pgd. Waited in line. Allegiant employee refused to go grab Kindle until line was completely gone. Seriously? It would have taken 2 minutes. I waited over hour before they would wait on me. Employee on phone should have told me what time to come. Would have saved us all time & trouble. 👿

I am extremely disappointed with my recent experience flying with Allegiant Airlines. Both my departing and return flights were delayed by more than two hours, turning what should have been a straightforward trip into a stressful and frustrating experience. Delays can happen, but what made this experience unacceptable was the lack of customer service and communication.

Worst airline ever! Delayed 8 hours July 9. We were told because the Grand Rapids crew “didn’t show up” credits given to customers on both sides of me but not me! They promised they would email a refund and did not! No customer service at all! Very shady! They took my money for Priority boarding weeks before my trip on way back but I had to stand near end of very long line as they decided to “all board” I have pictures of the line! You will never get a customer service agent on the phone only bots that have no idea. The guy that was flight attendant kept complaining that he was too tired and sat on a trash can angry because people were bringing trash upfront to him and he said “two feet more and there’s the trash!” This airline was absolutely appalling both there and back! Waste of time and no value!

They are exactly like Frontier, and (good riddance) Spirit airlines. Sneaky charges, very uncomfortable planes. The rude staff, I will never fly with them again. Please protect yourself and your money. This is a greedy company with hidden fees. Beware!!!!

Probably not a good time for me to do this. I'm currently on hold with your customer service line .... 1 hour 36 minutes and counting. Might want to ask me on a good day.

Agent at counter in Cincinnati/Kentucky was extremely rude. We were in line 2-1/2 hours before boarding. There was no sign indicating when the counter would open. Apparently it opens 2 hours before first boarding of the day. The agent was extremely rude when we asked when they opened. Not a great way to start a day of flying.