Allegiant Air Reviews

I was Flying from Bloomington Ill to Sanford Orlando. The flight was June 10 At 2:15 departure a lil delayed. The 2 ladies loading the plane and checking us in, were wonderful!!! They had a sense of humor and they knew what they were doing.

My trip from Bangor Maine to FL was very good, timewise and nice flight attendants. I'm writing because there wasn't one healthy option of foods. Could Allegiant please offer at least one decent snack item like nuts w/out seed oils, dried fruits, Mary's Crackers, goat cheese? Not only do I have an autoimmune illness but all you served are loaded with inflammatory ingredients for anyone. One healthy option? I couldn't have one thing on both flights.

I want to make a shout out to Jason T at Allegiant in Asheville, NC. He gives AMAZING customer service. He alone is 5 stars! I was there in a wheelchair and he assisted me this past Friday. President Trump wound up flying in at the time and Jason kept me informed on my delayed flight and just was amazing. I myself have managed multimillion businesses and would be proud to have a team member like him! Thanks Jason!

Good morning, my name is Bonnie **, I flew Nov. 7th at 9:30 from Fort Wayne In. To Orlando Sanford. I asked for assistance because I had fallen & wasn’t feeling well. From the time I got to the airport, I was treated like a queen. I never walked anywhere. They made my trip very enjoyable. Not knowing until I got to Fla. my hip was fractured. I can’t thank all the the staff enough for helping me. I will fly Allegiant in the Spring. Thank you so very much. God Bless.

Worst experience ever. Delayed flight 3x (5 hours). They could have been honest and canceled way earlier, but waited until the last minute. Didn’t provide hotel, additional compensation, or voucher. Booked a flight with Breeze Airlines and arrived earlier than expected. Thank god I didn’t sign up for Allegiant cc.

This is the worst airline I’ve ever flown with! They have no concept as to what customer service means and make no effort to accommodate anyone. They not only nickel and dime you to death. They have the most ridiculous rules and have no appreciation for our veterans! I WILL NEVER FLY WITH THEM AGAIN!!! I suggest no else does either.

Allegiant has by far the worst customer service. They cancelled my flight to Orlando 3 hours before takeoff. Agents are impossible to get a hold of and it was impossible for me to reschedule. They did not refund my flight fully as required by law. When I called to inquire about why they only refunded airfare $14 for two tickets, I had to wait for over 30 minutes. The agent told me she would not discuss the breakdown and she would be hanging up on me. I had to reschedule last minute for $445 from another airline. Do not waste your money, pay a little extra up front because you will have to anyway. On the way home we were delayed 5 hours.

I am extremely and utterly disappointed in the customer service provided by Allegiant airline as a first time traveler with them. I was at the counter at 3:45 p.m. as the International flight ran two hours late. The gates were closing at 3:51 p.m. I was waiting on my partner, who was collecting the luggage to come to meet me. I informed the CSR of the late arrival of the International flight, as this was my connecting flight to Stewart airport. I asked her to be a little patient as he would be here at the counter in about 5- minutes or so. The CSR was adamant that there was nothing that could be done to assist us, and will not wait beyond the 3.51pm deadline to board the plane. This was after running from luggage pick up at Carrousel 3 to the Allegiant counter after the US Customs Officer allowed him to go to the head of the line - kudos to them! The CSR did not even try to call upon the Supervisor to advise.

Arrived at Las Vegas for flight that was delayed over an hour Flt 1738. No crew! Then packed us on board and parked us on the tarmac for EVERY!!! Screaming/Crying kids. The flight crew put passengers on complete ignore. WILL NEVER FLY ALLEGIANT AIR AGAIN!! Terrible, terrible, terrible

Pre-paid for a bundle which included two tickets and two carry-on bags for a round-trip flight from Tampa/St. Pete to Bangor. Had to change flight date and the bundle didn't transfer. Paid an additional bag fee of $70.00 on the morning of the flight through Allegiant's website as it didn't show on the ticket during check-in. The bag issue was corrected at the Allegiant counter by a helpful agent at the Tampa/St. Pete airport. Contacted Allegiant after returning to Florida to get reimbursed for the double payment of the bag and got the run-around. Tried every method of communication on their website (which is horrible), spoke with an agent (unsatisfactorily), tried to e-mail (which wouldn't send on their website), and wait times for calls and chats were outrageously long. I'm not surprised at that as they had an opportunity to correct the issue but failed. Customer service other than the counter agent was pitifully lacking.