Comfort Inn Reviews

Comfort Inn & Suites Cincinnati Eastgate in Cincinnati at 4421 Aicholtz Rd. Worst experience ever. When I first got there, I had to wait 15-20 minutes as no one was at the front desk. The hotel had a very industrial feel and it smelled like an oil changing location. The carpeting was very old with some places coming up. I got my room key and went to my room, opened the door, and there was things on the dresser drawers, seemed like someone was cooking something, at a glance, it looked like a room with a double bed when I requested a king bed, and I think someone was in the bathroom moving around. I was shocked so I quickly closed the door. I went downstairs and informed the attendant of what happened. He said sorry and got me another room.

Absolutely awful experience at Comfort Inn & Suites. We booked a 2-night stay to celebrate our daughter’s birthday, planning to let our kids enjoy the pool all day Saturday. Instead, we were treated horribly and kicked out over a small bowl of dry cereal. After our first night, we went to breakfast. My 4-year-old daughter had a small bowl of dry Froot Loops (no milk) and started complaining that her stomach hurt. She wanted to save them and take them upstairs to finish later. As we were heading to the room, the manager loudly yelled at us that we couldn’t take food upstairs. Another manager then told us it was fine, so we started walking again, only to be yelled at a second time and threatened with extra charges if we took the cereal to the room.

I have stayed at this location for years now and they service has been consistent with what am going to say. My most recent stay 4/13/18/26 at the Comfort Inn in Memphis Tenn. Front Street was very pleasant, delightful and comfortable and very clean. The staff from the front end to the cleaning service were just great. The ladies in the breakfast area were just wonderful, fun and pleasant. The front desk ladies were the same. My hat is off to Lesile, the front desk manager. I had a situation that needed to be handle even though she was not in at the time however, the worker Earlean contacted her, and the situation was handed immediately. Thank again to the bellman. I believe his name is Darrell, he is always so kind. May God bless them all. _ S. **

There is no pool, they have couches in the rooms but it’s not a sofa bed which is stupid. The tv is super small. Horrible decor. :(

7737 Kingston Pike, Knoxville, TN 37919-5519

Feb 14, 2026 we booked a room at the Comfort Inn, O Fallon IL. Upon inspection of our assigned room 221 I found the toilet in gross disrepair. There was human waste found in the bowl itself, there was no way to flush as there was no water in the tank. When this was brought to the attention of The Hotel Manager, I was refused the refund and there was at the time no maintenance on site. Consequently, I have made subsequent calls to speak with the property manager. He or she refused to return my calls. I have called Priceline as well, this too has yielded negative results as well.

We left Maine headed for Florida. Our first stop was at the Comfort Inn located Bowie Maryland. Nice place. Our next stop planned was Comfort Inn located in Kingsland GA. We booked through Priceline. We inadvertently put our reservation date in for Feb 27. That date was not correct. We need the reservation for Feb 28. Now you would think all we needed to do is call Comfort Inn and ask them to change to Feb 28. Well not so easy. Comfort Inn said to go through Priceline. We went to Priceline and they said they could do but they would need ok from Comfort Inn. Priceline agreed they could change date if Comfort Inn said ok. Priceline called Comfort Inn and Comfort Inn said no. Ok I get it. Comfort Inn and Priceline are having a size contest. Remember Comfort Inn who really gets hurt here. It is the customer. Ok.

They know how to do it in Kansas. This Dodge City Comfort Inn is the best I’ve ever stayed in. The pool was warm and clean, even the walls and ceiling. Everything looked fabulous. The gym was exceptionally clean. The breakfast was perfect, fresh, delicious, the rooms are very clean, the stairwells, the hallways, the elevator, the lobby. Everything‘s clean and fresh and well cared for here. I am in awe. Thank you so much Comfort iSuites in Dodge City KS, You revived me! You

I stayed at this motel for 4 days. I noticed little things getting gone, missing like my makeup brush, a few bucks I had in the drawer, food, and the 3rd day I specifically put a iPhone somewhere. It was gone that evening. I took my concerns to the front desk whose name he wouldn't give but later found out it was Joel. I expressed my concerns on how this must be effecting a lot of people but no one's coming forward. He checked to see who was in that room those days and came to say the lady's name was Tammy. But a lady also by the name of Casey checks the rooms behind all housekeepers. Not to mention they have unprofessional maintenance guys who go outside on their breaks multiple times to smoke **. You can smell it out by the pool. My items of course wasn't returned and I was told they have signs stating there not responsible. I will never stay here again.

This will be my 1st review done on a motel. I stayed at a Comfort Inn this past weekend in Wildwood, Fl. Upon arriving, we were met by a gentleman who was very professional. I was very happy to be there. Next morning is where the downhill started. I believe the manager is a onsite manager. She came out in slippers and hair was all over the place. We were there for almost 5 days, our room never had room service come and freshen up our room. We had to go to front desk when we needed towels, just throw your dirty ones out your door on the floor. Someone will pick them up.