CheapOair Reviews

CheapOair always gets me the least expensive flight to and from home at reasonable times for my family to take and pick me up at the airports. I want to thank you. I flew Jet Blue the last time at a good rate, CheapOair got for me.

I have been on the phone for 6 hours trying to change a flight. Let's just say that I have occurred the worst customer service of my entire life. They have hung up on me 4 times. They have provided me with incorrect information. They have lied numerous times. I'm currently on hold for 29 minutes. Without any indication as to what the agent is doing. He is supposed to be checking for different flights but I don't actually know what they are doing. Please do not deal with this company. I unfortunately don't have a choice right now. But do yourself a favor and stay away. CheapOair has the worst customer service, they provide you with incorrect information. And they will waste your time and your money.

The representative that assisted me in booking my flight was extremely helpful. He spent about thirty minutes going over different flights, prices, times... etc in order to help me with exactly what I needed. I received a great price overall and my flight's time also gave me the most amount of time with my family, but also gets me home at a convenient time as well. I will definitely choose CheapOair for my next flight and I recommend you do the same! :)

Booked flights a while ago, needed to change them. Wilma was very helpful and saved me a ton of money. I couldn't be more pleased. Thank you!

Though we had a hard time understanding each other she made sure we did in the end.

Alexes is an angel. She took right over and got me tickets for my flight. It is so difficult for people not good on computers. I'm glad I worked with her. She also said she would continue looking for a better deal. I'm happy!!

My luggage was reported as missing and took 2 weeks for it to be delivered. CheapOair sold me travel insurance which they take no responsibility for. They took my money but refuse to assist with my claim. The money received is a sham.

I always check Cheap-O first for flight fares. When I see the right price, I book through them online. This last reservation I had a couple of questions and called the Customer Service Center twice. Each time I was helped by very friendly representatives and each issue was fully resolved with a couple of laughs thrown in, too. Thank you for your excellent service!!!

Real professional service. Congratulations.

Agent who helped me was very thorough and cordial. Conducted himself very professional and accommodating.

We have used your service before and we're very happy. And so far everyone has been very helpful and we are pleased with the service.

I was booking flight in the last minute and was not getting much success. Then I got a call from one of your very helpful agent who secured for me the flights I wanted at a cost I didn't expect considering my last minute travel arrangements. He handled my case calmly put me at considerable ease.

The agent was knowledgeable, did his best to get a good price and very polite. I was having trouble online and he made it much easier for me. I'll use an agent in the future if I need help.

I booked airfare for my husband and I for a friend's Birthday in Las Vegas. 1ST off, they did not have the cheapest flights. Found the flight on Frontier Airlines for the same price. Better time to depart and we booked the "almost" red eye at 9:59p on CheapOair!!! Then when checking in on Frontier there is a seat fee and a carry-on bag fee!!! Frontier airlines states it's because it doesn't include your baggage and seat check in early!!! REALLY!!! $30.00 for the bags each and $16-27.00 for the seats each person! RIP OFF!

The representative was very patient, knowledgeable and was able to get what I wanted with great results.

The agent was helpful, professional, and clear in his discussion about the trip. Thank you.

I needed to make a last minute flight reservation and had used CheapOair.com for a friend before but this was my first use personally. They were so helpful and I got a great deal! Will definitely use them again.

I had an issue with my airline tickets and contacted CheapOair and they not only said they couldn't help me but after I asked if they would work with me and a JetBlue representative that I was with, they hung up. JetBlue resolved the issue in about 15 minutes when CheapOair wouldn't even talk about it. Never using CheapOair again and suggest you use caution if you think their customer service people will be there for you if you have an issue.

Booking and phone assistant went fine.

Great experience. Lina was very helpful!

I was very pleased with the agent that I spoke with on November 4th to help me book the flights. I had looked online and found a reasonable fare and it was to be booked per a phone call. The agent was very helpful in getting all the pertinent information, making sure the names were correct for my husband and myself. I also was going to select seats and didn't realize that I was being charged so called the 800 number and spoke to a very knowledgeable agent that helped me get that situation taken care of. Both agents were very knowledgeable and was very pleased.

So helpful with my changes. Last minute flight rearrange for my flight home for the holidays. Was so nervous about it and scared to death that I was going to miss the holiday, but the problem was handled and I'm satisfied.

This is the first time that I used CheapOair/OneTime and it did not start out well. The flight that I originally booked was canceled by the airline. I found out about the cancellation when I called American Airlines to add my Global Entry Card number to the reservation. Needless to say I was very upset and immediately called OneTime. As luck would have it, the phone was answered by your travel consultant Mr. Elitott **, who calmed my concerns and assured me of his company's outstanding customer service. He also assured me that the cancellation would be investigated and that meanwhile, he would assist to make it right.

My husband & I had the best experience with CheapOair. We travel out of country once every year. This is the first time we were given so many options to suit our flight time, number of stops & airport choice. This might not sound that great but all the other airlines we looked at had too many stops with very long waiting time & very bad hours of the day for us (AND were more money). In the past 20 some years of flying, no one has ever offered these options. The options allowed us to leave & return the times of day we wanted, having only 1 stop and leaving & returning at different airports that worked for us. On top of all that, we had some price choices & we picked the best one for us (all of which included discounts). We had other companies that were working with us & we canceled them because our agent did so much for us. We will surely use them in the future for any time we fly. The agent was so helpful, patient and knowledgeable.

Very good and efficient service by a knowledgeable lady. Thanks!

The people's work is very professional.

It was easy because I had already viewed the fares by flight online. The agent was polite, helpful and I believe he is honest too. I am not so sure though if I got the lowest but I got the flight I needed.

Young man was very helpful.

Well done. Somewhat a language issue. Person I talked to was from India?

I was charged $25 for one cancellation, while $250 for another. Both of these were booked and cancelled same day. Reason given for was that it was for airline charges, but my credit card statement shows it was paid to them. I felt being held hostage and was forced to accept ridiculous cancellation fee, unless I was ready to forfeit the entire cost.

Excellent and personable service from the two agents with whom I spoke.

I needed to cancel a flight, I questioned about refunding and other fees that may be possible with canceling. I couldn't understand his name, or much else of what he said. When I asked to cancel the flight, he repeatedly laughed and told me I didn't want to cancel it. Also, shortly after dealing with their website, my email and several other services I use online got hacked. Luckily I was able to regain control of everything, but that being the only thing I've done out of the ordinary, leads me to believe they have an unsecured website. I asked to speak to a supervisor twice, and was refused. I tried to call back to go through with canceling, after not being answered I went through their online chat where I was given totally different answers to my questions. All in all, I'm extremely disappointed with the service. I feel mocked, and I will never use nor recommend this company for the rest of my life. If I could rate 0 stars, I would.

The flight and process of buying plane tickets was an overall great experience. I had a lot of help finding good-priced tickets last minute so I could attend my aunt's funeral.

Morris ** from CheapOair did not resolve our problem where luggage fees were duplicated and unauthorized amounts were collected from our credit card on two occasions. I am extremely dissatisfied with the service received from CheapOair.

Non profit. You guys keep the good work.

I'm looking for people to start class action lawsuit. Please contact me at **. A CheapOair agent has made a mistake when purchasing my flight tickets and now I am being charged $500 more than what I expected. I tried to purchase flight tickets on CheapOair but after entering my credit card info, the transaction did not go through because it said that the prices for that tickets had just gone up. Literally two seconds later a CheapOair agent called me and told me he would find a flight ticket at the same fare. However, he found the tickets in a different currency from mine, misleading the result of it. If we gather a couple people, we can easily sue this company which lots of people seem to have problems with.

I have had no major problems with representatives though sometimes they are hard to understand, I just have them repeat it. I love using them because I have to book for my granddaughter and me but one is a one way so airlines will not let you do this online. You get cheaper prices when you book online or call them. Do not use the chat, I don't think they look good enough for you and it takes a long long time.

The treat was good but they misspell last name in ticket and Wan charge extra to fix it. I think is not fair.

I booked a ticket from New Jersey to Dallas on October 15th. This ticket was booked since Oct. 2nd and I cancelled it and later rebooked another one. I have gone to Dallas and back to New Jersey, My reference booking is **. I was told that it takes 2 working weeks, yet this is the third week and I am yet to get my refund. I called severally and some other sales person is telling me that it is a month. I have sent several mails to the billing department, yet I do not get acknowledgement of the mails received or response to my mail. I am very unhappy about this service and willing to report to the necessary authorities. I need my money back.

So I needed to take a business trip from Boston 11/06/15 to Seattle, leaving Seattle the following day to Ketchikan, AK. I decided to switch my days after the booking to stay in Seattle for an extra day. I kind of figured I had to pay a price difference but that's not a problem. I called earlier, the lady on the phone was funny helpful and wonderful. She inform me if I decide to cancel my flight my cancellation fee would be $75 for all 3 tickets. I decided to keep it the way it was and search for cheaper flights on my own.

The only thing this company seems to capable of doing efficiently is (over)charging your account. Customer service is inept. A couple of people in the billing department were helpful, but ultimately they pass things over to customer service. My name was misspelled. They had to cancel the flight and reschedule. Ok, fine. I was told I was getting a refund. That initial flight went back on my account right away which I thought was my refund but turned out to be because they cancel the flight with the misspelled name (their error - non apologetic about this, btw) and rebook.

Information by some guy was that you were unable to give seats -- totally untrue -- another lady gave me seats that were the worst ones on the plane. I called the airline & they gave me better seats for an extra cost of $20.

This company has good service 24/7. I made a reservation to fly to Bogota-Colombia. Some hours after, there was a change in plans. I called CheapOair and they did not charge me money for changing my ticket to another city in Colombia. Customer service was great.

CheapO are so much better at helping people over the phone in case of a mistaken booking (my case) than its competitors which I no longer use and they also offer much better deals overall.

This company sucks. Charged me an additional $75.00 just for booking with them. I found a cheaper flight with Hotwire.com and requested a refund for the discounted amount and they told me to call Frontier airlines. They did nothing for me. Stay Away... Save your money.

I think as big. As you price hunters do your job you have clout in the industry and us consumers rely on you for all our needs. Now that being said we know airlines are gouging us badly. They got an increase in pricing for fuel, they changed their attitude on luggage and charge for everything. Surprise? They haven't got us for toothbrushes yet. All travelers have bags and should be put on free. Airlines have just put new overhead bins in just to accommodate bags for god's sake. Educated consumers we are and we want to be treated as such. Now if all you people that work in industry of airlines, trains, buses would get together you could do something for little folks. We pay your wages, we need your help. Thank you for reading. I feel better!!

Change middle name. The middle name was spell wrong Jaimi. The correct one his Jaime. Thank you very much.

It took a while but Barret ** kept trying, fixed my daughter's flight and found a good deal for me too. It required patience on my part but in the end we got exactly what we needed.

My reservations with CheapOair was a positive one. The rep on the phone was polite and very patient in helping me secure the flight I needed. Thank you so much for having people who are knowledgeable in this field of work.

Grand baby came just a little earlier than expected. Through CheapOair I was able to find an airfare for less than half the cost. Other searches showed allowing me to get to my new grand baby FAST! THANKS to CheapOair for making my first flight as a Grandma fast AND affordable!

First time I used CheapOair. I called and talked to the agent. Very nice and helpful. Booked two flights, but I have yet to fly as of this writing. Heads up, since this was the first time I used this service, my Credit Card company denied the charge. CheapOair called me to go over the denial. Negative was when CheapOair called me to discuss, they kept me on hold for at least 30 minutes. Very annoying.

I had to change my flight from San Diego to Los Angeles due to my daughter getting a new job and moving. The representative was extremely helpful and patient with this change. My only complaint is the cost of $200/ticket to make the change. I usually fly with Southwest due to the fact that they do not charge this flat fee to make changes but in this incident I decided to try another airline.

I had a very pleasant experience with customer service. Very friendly and caring staff. I have been a customer for last 10 years. They have always helped me with questions.

Yesterday when I spoke with the Supervisor, she said I would be credited $502 for my ticket. She agreed that the agent should not have told me to call American Airlines to change an error that he made. I said I had to depart on 11/7/15 from Bangor, and I noticed while he was still working on all the bookings, that the departure date said 11/14/15. He had made errors and fixed them, but he told me to call American and they would not charge me anything to fix the error. Well, they charged me multiple fees, after they sent an e-mail saying I would not be charged a fee for a ticket change. There was no Ticket Change, just an error on the date. My phone call with your agent was not finished when I saw this error, he should have fixed it! We all agree on this. He did not, and American later sent me a ticket with multiple charges exceeding 950.

When I called for my reservation the guy was very helpful! I was very pleased and will use this service again and refer to others! Very happy!

I purchased a flight on Oct 23rd and paid $971.75. Even though I asked for the best rate I was told "that is the best we can offer" and now today I see the same flight for much less. It's now being sold for $895. I would like to request my booking be re-evaluated and be considered for the lower fare please. I would appreciate it this if you would look into this matter and help me out. Thanks.

I called twice to change my flight booking. First time it took over 20 mins of the person "checking" before he said he needed to transfer me to a "specialist". I was put on hold and after 5mins I was cut off. The second time, I was told that it wasn't possible to change my booking because the airline didn't allow it. I told the person that the airline did allow and that I had checked with them, but after 15mins he still said it couldn't be changed. I asked to speak to a supervisor. I was put on hold and after 10mins, I gave up and hung up.

I had a terrible experience with dealing with CheapOair while refunding a cancelled ticket. I booked a ticket from New Delhi to Portland on 3rd Oct 2015 and cancelled the ticket. But so far, my amount hasn't been reverted back. If you talk to their customer care executive they cut the line in between, never give the callback. Every time you have to talk to new person and explain whole situation. On Email they never any give any clear information (they know it's in writing so always encourage to call them). CheapOair if you are listening my booking number is **. For god sake please refund my money. Highly unprofessional. Never use their services if you may need to cancel your ticket due to any reason.

The agent was very knowledgeable and efficient. He explained the rules and took time to get approval to get new booking approved. Excellent customer service.

Last week I booked ticket for India through CheapOair. I got three notification for flight schedule time changes. I call CheapOair. They said they are not responsible for that and told me if I want to cancel I have to pay cancellation fee and when I ask for Manager he said no Manager is available. I am so frustrated. I will never again book my ticket through CheapOair.

I am not sure about the outcome of my purchase of two business class tickets to Europe. The agent was kind and somewhat helpful. It was not obvious that I would have to pay any more to select a seat and that the reviews of the airline were mostly displeasure with the service of their personnel. After the trip I can make a more definitive assessment.

I called the 800 just to ask a question about online booking and the agent Nash was so helpful that I booked my flight reservation with him rather that online.

Quick and easy way to see all car rental offers and make a decision.

I know whenever you go for booking means you are making payment, everyone will give you the royal treatment. But when it's come to claims, refund that time you are facing Most Horrible treatment. Their Customer Service is worst, they transfer to each other. Every transfer 10-15 hold, pass the responsibility to each other. They don't even know who to transfer and what should be the next step, they keep promising some will call you in 48 hours but this 48 hours never past. Even on the emails they never respond, and at the end they put on hold and disconnect the call. I have the list of names who I had spoke with. I highly recommended to other not use this website.

NEVER, in my entire life have I encountered such appalling service as this company. I had to cancel and reschedule my flight 3 times, and each time it was a complete nightmare. Calls repeatedly dropped out, sometimes up to 10 times. Requests to call me back each time before the call dropped out never happened. Customer service representatives found it almost impossible to understand what I was requesting (a simple rescheduling of a previously booked and paid for flight) and it would take so much explaining to get it through to them. Each time they FINALLY understood my simple request, they would either take so long to enact it, or, the call would drop out again and I'd have start the entire procedure all over again! Most times it would take 7-10 calls over a period of 1-1½ hours to finally re-book.

This is the first time I have used the services of CheapOair, and I have been pleased with the service. I added insurance and a hotel at a later date, and have had no problems adding them. I expect to have no problems adding a car rental to the existing itinerary. Thank you CheapOair!

done for several years. I feel very grateful for his/your services. **, Senior Citizen.

We were flying through Hong Kong and needed a hotel for one night. We had an early flight out the next morning. I did a search on CheapOair for a hotel less than 5 miles from the airport. Their site advertised a hotel as being only 3 miles away and we booked it. Upon arrival we were frustrated to find out that the hotel was actually 1.5 hours away from the airport!! We called immediately to cancel and find a new hotel but they refused to cancel and refund our money. Even after calling repeatedly to clear the mistake up they changed the mistake on the website but refuse to refund our money :(

Rodrigio was amazing. He worked for over 90 minutes to secure flights for all five of us. He had a great deal of patience and kindness which I really appreciate.

Purchase Air Line Ticket for a friend to come and visit. Took off on time in West Virginia and landed in Georgia on time.

I bought a ticket for what I thought was a trip from Bangkok to Riyadh but 2 days after I bought the ticket, I noticed that I bought a ticket for Riyadh to Bangkok! Customer Service helped me to find another ticket that didn't cost me much more. Thank you.

I was very pleased that I could understand Jacob's accent. Sometimes that is not the case. Jacob understood what I said, with amazing accuracy. There was not any of the usual repetition of information, which creates frustration.

I was happy to book my flight in minutes.

Delta Flight 1243 to Jacksonville FL on 11/23/15. Varren assisted me on 10/15/15 with a question about a double charge on my credit card. He reassured me that I did not have to be anxious about the charge and that it would be corrected within 24 to 48 hours. It was removed as he promised. Thanks.

I booked a flight on CheapOair and then received the email confirmation with a hyperlink to select seats. I clicked seats for the first leg of my trip (3/4 flights) and then when I tried to go back to change a seat on my first flight, it wouldn't allow it since the request had been sent to the airline after just one check. How is this possible that you can't change your mind... Every other website allows you to confirm details before you "checkout" on your "cart" or "review your choices." What if you hit a button by accident? Then I noticed that there was a fee for $7.** for my seat selection. None of the seats I chose were special seats so I didn't understand why there was a charge. Usually an airline shows you how much the seats cost before you select them (i.e. extra leg room etc.).

Everything was good but I could not get CHEAPOAIR to email me the cost of our plane fare. This was very important to me. Then there was something about getting $40.00 off and it didn't go anywhere. The telephone agents were great.

Very excellent customer service. Kind and professional. Good listener. Give you enough time to solve your issue. Prompt service. Willingness to help customer. I am very satisfied customer. I will tell my friends about your company.

Perfect service! I made a phone call to booking tickets for my family. It's been taken about 1 hour but the agent kept a very good attitude till booking done.

I booked flights for me and my wife to Mumbai from San Diego by CheapOair. Experience was pleasant dealing with them. I had used their service last year also. I recommend this company to anyone.

My experience with CheapOair has been very good for the most past. I booked a ticket to travel from New Delhi to New York and back. Everything went very smoothly going while coming back I got a big shock when I was told by Saudi Airlines that I can't travel back because my layover was 19 hours in Jeddah and they only allow 12 hours transit visa. However, when I called CheapOair with my predicament, they were very helpful in getting me another ticket. My only suggestion to everyone is to make sure that you check with them for visa requirements when booking tickets. I was not told that I would need a visa before my ticket was booked. My refund for the return journey via Saudi is yet to be realized. Hope they can process it soon. Overall I would like to recommend them as being pretty reliable and helpful. I will write in again to let you all know if I got my refund.

Dilly-dallied around and just missed my 9:30 AM Saturday flight out on Spirit Airlines. Their next flight out not until Monday. :-( CheapOair came through with a 12:19 PM flight out on American Airlines. Full fare, but worth it to me. THANK YOU CheapOair!

Excellent price. I hope the fly be the same. I like this company first time.

Always shopping for the cheapest tickets to visit our children and grandchildren. Could visit more often if I could find them even cheaper.

Spoke with Tenzin this AM about some difficulties with booking my son's flight. She resolved them right away! Thanks to you, Tenzin!! She was professional yet very friendly and understanding. Thanks to her help, I would recommend booking with CheapOair anytime!

Great service. I would love to book again. We travel a lot.

The only competition they have is Expedia. I'm not sure who's better but definitely one of the best. I booked few times with them and never disappointed. They are my first choice... Good job Cheapoair.

Savings Galore! I try to book ahead as much as possible to ensure that I will have the best prices on flights as well as hotel rooms!

Customer service gentleman was knowledgeable and helpful.

We were well pleased with the service and help received!

Used 1/2 a dozen times. Never a glitch. Always affordable. I recently was purchasing a ticket (low priced) and was prompted that seat was 'no longer available'. I bailed, sensing bait and switch. A CheapOair rep called my house, and in 10 minutes had me booked on a better, non-stop, for $11.00 more. I always use CheapOair when I fly.

This was a smooth and easy process. I have not book an international flight before and was a bit intimidated but I received excellent assistance.

First booking experience. This was a no brainer. Representative was extremely helpful and proficient. You have a customer for life.

They did not honor the price that they had listed on their website. Very disappointing.

I called and received absolutely horrible service! To make a long story short, they maxed out my credit cards, bank account etc! My transaction started at 7 pm and ended at 1 am. I was placed on a 47 minute hold 5 times! And every time I was disconnected and my accounts were charged. At midnight I was then told that there were no seats left for the flight I had booked 6 hours previously! Every time they "fixed" the issue there was a new one! Wrong dates, wrong names on the tickets and now being told it will take 2 weeks for my accounts to get refunded. I will be contacting the BBB this afternoon.

I booked a ticket yesterday and was quoted $533. I noticed as I hit the button that it had picked up an incorrect return date but had already submitted for payment. Phoned and spoke to Richard who every helpfully said "don't worry we can sort this out, no extra charges only extra fees if the flight was more expensive." It was more $195 which I reluctantly paid only to find when I received the booking confirmation a $50 fee. Unhappy already, I'm still waiting for feedback on this one.

I had to pay with 2 different cards. One of them did not have a high enough available limit, but I didn't know that at the time. When it didn't go through I got a call. The man was kind and helped me as I got another card and we processed it.

I could never recommend this company to anyone!!! Be careful because when making an international flight they misspelled my daughter's name. It was only one letter wrong. I called and they assured me they took care of it. It would be around 10 and they would send me an email. Never happened. I called 4 more times and guess what??? They told me Qatar cancelled her flight to India and I would have to take it up with Qatar and I need to call them back and rebook another flight. I guess I will take 3 MORE hours of my time trying to get someone at CheapOair. Now if this isn't fishy, what is? I pray I will not be out 1450.00. Cannot find a phone number for Qatar. The only number I found for them no longer works. This suppose to be a trip to India to get married. If anything comes out good from CheapOair I will certainly post the good parts.

Thank you CheapOair for your efficient services in making multiple books for us. Your agents have been very helpful and efficient. We appreciate the points we've gained and are looking forward to using them. Thank you again Cheapoair. Good job!

You do not give enough information about size and weight. It is impossible to make any plans. You say carry on must fit in the small size box. Not enough info. If I am not sure then I must use checked luggage. AND your info button for luggage does not work.

The person who assisted me, was very helpful. Worked very hard to find me the best deal and it was very patient and kind.

I had been searching for a few weeks for flights to Paris from San Francisco. All the different websites had roughly the same price on the flights I wanted which was on the Air France airline. I noticed that CheapOAir had an option to call in and save money but it didn't give me the specifics of the flights details. The savings was about $200 for my fight alone so $400 for both!! When I called I was able to get the exact same flight I wanted on Air France but for $400 cheaper for both tickets. I was amazed. They were nonstop flights and exactly the one I wanted. I was very thankful for the promotion and the girl who helped book me was very nice and helpful. I believe her name was Shannon.

My credit card company and Cheapoair settled the dispute. I got my money back. I am a satisfied client. Thank you Cheapoair, American Express and Consumer Affairs.

Great service over the phone: Courteous, helpful and attentive.

Very helpful in arranging multiple flights, made it easier for me.

I called instead of booking my flight online because I had a $20 coupon and didn't know how to use it. I think I was given the wrong information by the person I spoke to and I paid an additional $40 for each ticket. I'm not convinced now he was right.

Very helpful agents. I search so many sites and I always end up with them. They always get my family good prices and I have been telling all my friends. Since I book the trips for the family I have used them a lot for my husband's travels. I am about to sell them to my daughter as well. Good site.

I was told that the Gold Coast Airport was the same as Ballina then I discovered it wasn't so I rang. Was disconnected. Then rang again speaking to someone in New Delhi. I was able to get a refund then rebook. BUT I was charged in American dollars so this cost me over $100 more but I was refunded the original booking less than what I paid. So I'm lose-lose and will not go with CheapO again.

I KNOW that I booked an emergency flight using Cheapoair.ca. When I viewed my credit card charges, I was charged in US funds. This was crazy as my travel was only within Canada. When I called to rectify these charges, I was told "Sorry." The flight cost was double of what I should have paid. Just more stress added to my plate load.

THANKS. Everything was very well until I ask to change my flight date. They cost me nearly 200 USD for both ticket. Although I found new one will cost me only 39 USD for each ticket.

On October 12, 2015 I utilized their online service to secure 1 Round Trip Ticket from KCI to Spokane, Washington. I selected my departure date of Nov.1, 2015 and my return date of Nov. 8, 2015. I was presented 4 options to select from and opted to use United Airlines due to the departure and arrival times. I entered in my credit card information and the confirmation came back with an itinerary that showed a departure of Friday October 30, 2015 and a departure from Spokane on Tuesday Nov. 10, 2015. These were not the dates I selected.

I really needed to change how my reservation was paid for. When I first called, I was told this could not be done, since it was more than 24 hours in the past, and that I should call the airline. However, the airline said that it was possible, and when I called CheapOair back and talked to a supervisor, it was arranged as a one-time thing. This was really important for me in this case, and I really appreciate the assistance.

On October 11, 2015, I purchased three tickets for a family vacation to Italy. I received a confirmation email after the purchase, thinking all was good I went to bed. Unfortunately at 1:30 A.M. I was awaken by a call from Aden **, a manager at CheapOair, who informed me that due to an increase in the ticket price my tickets were not valid. After going around and getting nowhere with Mr. ** he informed me he didn't have authority to issue any new tickets or resolve the issue. I was to be called the next day by someone in management. No surprise, I received no call from anyone from CheapOair. I am still trying to recoup the $272 charged to my credit card that has not been refunded. Best advice, stay away from this company!!!

The original rep didn't get my date of birth correctly. The person I contacted did correct the error with the airlines so I should not have a problem boarding. Now I am awaiting my seat numbers.

I was very pleased with the way I was treated with the individual who assisted me in making reservations for my husband and me to Aruba in January. The person I spoke with was very professional and helpful, especially when I had to change my reservations. I would have no hesitations in using CheapoAir again.

He helped me locating a flight pre-doctor's appointment.

Richard ** was excellent to deal with.

I have used CheapOair on several occasions and have never been disappointed. As a matter of fact, I only use CheapOair when I fly. The only complaint I have is I always ask for an aisle seat and I don't always get one.

We have booked flights several times through CheapOAir and have been very satisfied with the results.

My experience was more than 100% positive. The gentleman who assisted me exemplified patience, professionalism, and flexibility in accommodating my request!

The agent on the phone was very helpful. Had good knowledge of the system. Was able to assist me in finding alternate flight path when I was not pleased with the original itinerary.

I booked online in Australia for two airfares from Perth to Thailand and was quoted and sent a receipt for the amount in Australian dollars. However my credit card was charged in USD. I tried to contact the so called "toll free customer service" number as stated on my booking confirmation, invoice and receipt. I was not informed until I received my phone bill that I had been charged for several calls to this number and when I enquired at CheapOair (via chat) they said it was only toll free in USA and Canada. This is very misleading.

When making my booking the agent was very professional and extremely helpful in making my booking for the best possible ticket price. I will definitely refer CheapOair to family and friends.

Your agent was wonderful! Your training must be superb. I have talked to agents 2 days in a row and both were very helpful, courteous and took time in trying to help me. Very positive experiences. I would definitely choose your site another time when I travel.

With the exception that no matter what I did, online tickets were not available to me on 10/7 after 8:30... That experience could be made much simpler. Like your Name, E-mail Address, & your Booking Number to obtain boarding passes. Thanks for Niko **'s efforts, he obtained seats for me.

Initially when I booked my trip I was unable to pick my seats online because the link provided would not work. I called into the airline and was able to pick my seats free of change in only a few minutes. However, one of my other friends who was taking the same flight and having the same difficulties, called in 5 minutes after I did and was told it was impossible to have seats picked over the phone. The representative was extremely rude to him and hung up on him when he said that I had just done it.

CheapOair managing team, it was my first experience buying with you, and my last also. I bought a ticket (booking #**) on October 5th. I called you three times in the next 2 days and wrote an email asking the e-ticket. You were unable to confirm the payment with my bank AND YOU CANCELLED THE RESERVATION 2 DAYS LATER without keeping the place and the fare. You said you were trying to contact me... It is not true, only on the 7th you called me by phone to inform the cancellation of the booking for the 12th (5 days before). I will write my experience to avoid more people to fall in the same unprofessional service. You must have the organisation to keep a booking until the confirmation with the bank is done, if not, please sell other things. Consequences: lose lots of time and the money of the difference of fare with a so close trip (5 days) from Colombia to India.

I had never used CheapOair before. I probably won't again. At first they worked well with me finding a fare I wanted. That was appreciated. I was pushed real hard to buy the insurance, which I did not. After I received my confirmation, I went online to select seats. I then received a call from CheapOair offering to make the seat selection for $14.95 a piece. I said no. Then they tried to get me to purchase the seat selection and they would throw in the insurance. I then noticed that one of the names were spelled wrong on the confirmation. I tried to get them to change it. I was told that they would have to cancel the original flight (5 tickets) and reissue but that we would have to leave at a different time, which would not work for us. Or to keep the flight we had, it would cost more money. I finally did get the name changed. My experience was at every turn they were nickel and diming me. I didn't like.

I was deciding whether to change my family's return flights from Europe to Asia, so they could spend more time with family. The customer service representative informed me that I would pay USD $150 cancellation fee, leaving me with $840 USD credit, saying I would need to pay an extra $1000 USD to fly my family home at a later date. That sounded fine to me. When it came time to rebook, I spent a couple of hours on the chat support on hold, with virtually no assistance. The flights I found were roughly $2500 USD one way, which I expected to subtract the $840 USD and pay $1660 USD extra, which I was fine with. I reached a phone operator, said I couldn't book these flights, that I would have to pay over 2250 British pounds for the same tickets. That's a huge difference to what the internet was showing.

Beware of the trip insurance that they leave the impression that you need to purchase in case you need to cancel. Booked 4 tickets for my family to Ca and knowing I am the only caregiver of parents in their 80s I purchased the trip insurance for this trip. My mother and dad both since booking tickets Aug 12 both have medical problems come up. My dad is now taking radiation for cancer and mother has to have a colonoscopy during our planned trip. We cannot make this trip.

I purchased two tickets and Travel Insurance return to China on 5th July 2015 with return on the 23 July. But with two-bit Airline called Sichuan Airlines that only caters to the Chinese, we were delayed on the return by a typhoon and missed our overseas connection and taken inland to a city called Chongqing where we were treat as mushrooms, kept in the dark, and fed fertilizer after being held on standby for a week at our own expense. We contact CheapOair and were forced to purchase 2 more tickets costing as much as we paid for the return tickets. We returned on the 3rd August after a nightmare in a city that no one speaks English and a rubbish airline. I would not let my dog travel on being Sichuan Airlines. Unfortunately, Cheapo Air has made no move to honour their insurance in 3 months and have now been given all the receipts for food and lodgings and they have all the ticket purchases but I keep being delayed and delayed.

The fellow that assisted me did a great job of answering all my questions and resolving the concern I had when I was trying to book online. We use CheapOair regularly to book our air travel!

Very efficient, friendly and helpful. Excellent service and agent was most helpful.

I canceled a flight for my wife and I to go see our son in South Carolina due to the impending hurricane Juaquin. I was told I had to pay a 50.00 per flight fee and I would be credited for the balance of 436.00 towards my next flight as long as it was the same trip. I agreed because we would go in 2 weeks after the hurricane. When I went to book my flight to SC a few days later they told me I had to pay $150.00 per flight charge to the airline which I said was crazy since we cancelled the flight due to a hurricane and did not want get stuck in SC so I could go to work the next Tuesday while the flight was Monday night in the middle of the flooding of SC. I don't even know if the flight left and we still got penalized due to a catastrophic event.

Customer Service were helpful. But I struggled a little on discounts. Have to pay for reserved seat???

I searched Nov 29 but was given a Dec 1 option. The date change was not obvious. I didn't realize until a pop up AFTER payment went through alerted me asking if I wanted to change it. I found this deceitful. You had my money, locking me into buying through you. My only option was to call from overseas at $2/min. Dion was WONDERFUL, working very hard to get me a decent flight. He is the only reason this is a 2* rating not 1*.

Great prices and customer service. Now great hotel deals. I use this site for all my travel needs. Private deals and last minute deals with unheard of prices. 5 star hotels for under a hundred a night all over the world.

Again, I want to thank your staff in supporting my travel arrangements. Their patience in dealing with my frustration in making changes was highly complimentary!

Good things about CheapOair - accommodating, easy to talk to on the phone, reliable, willing to go the extra mile for you. I will continue to use this airline and refer you to my friends.

Before I tried different Services. Since few times with CheapOair is now who I call to my frequent traveling reservations. Truly, they have been always right on with kindness, excellent Service. It has been a pleasure ever since.

Very friendly and help me pick an alternative flight that worked better for me and was very conscious of my financial requirements as well.

I purchased two tickets at advertised prices on website. I went back later to change the flight date because of family emergency. They wanted to charge an extra $400 per person to do so. They wouldn't waive charge or refund my ticket. I ended up waiting for 2 hours and got charged extra $800. CHEAPOAIR sucks.

The person I spoke to had limited English skills. I had to repeat almost all the responses to her questions several times. The booking process took almost 30 minutes instead of 10 minutes it should have taken.

I would like to say that I had the most outstanding experience yesterday from Representative Mitchell at CheapOAir. He was very patient, very proficient and very compassionate. I would like to advice anyone who is looking to book a ticket to India call CheapOAir and ask for Mitchell.

When I bought a ticket from London and back together via your website, CheapOAir only accepted my bank card for the return flight and left my outbound flight unconfirmed without informing me why. I then called CheapOAir, who informed me that while my outbound flight appeared to be unconfirmed, the confirmation number was simply the same number as my returning flights number, a fact that I later discovered was false. He did not inform me that the flight was indeed unconfirmed and that I did not have a booking. He also did not inform me why that flight was unconfirmed.

I didn't like it 'cause I use phone and had my pc same website and wouldn't give me price from website. Said couldn't give me price 'cause different money and only why I call was to book 2 tickets return same flight so me and soon to be wife could fly back together and sit beside each other.

Very satisfied. Would recommend you to anyone.

Both agents were fantastic... (1st agent made the booking and 2nd one made a change.) Very helpful and pleasant.

Booking was easy, and changing the return was easier. Customer service was superb. Waiting time was measured in seconds, and agents were professional, knowledgeable and courteous. Recommend with confidence.

There was a language barrier and we both had to repeat and spell out what we were saying, but we got through it. I wish I could've done it online, but couldn't.

I found a glitch in your page at the time of making a reservation. In there you ask for the name of an adult passenger and at the same time you demand the name for a senior passenger which makes the process very confusing. Thank you.

The Cheapoair agents I dealt with appeared very knowledgeable and handled the booking process very professionally. In fact they are the best in the business.

Very good. Will use CheapOair always.

I'm writing this review based on my negative experience with this company. Upon my research, this company is owned by Royal Scenic Holiday. I booked a flight for my sister and I from Toronto, Canada to Perth, Australia in February 2015 for a trip in December 2015. My sister had to cancel in August and therefore I made a call to CheapOair to process a refund (I paid $1796.73 for her ticket). Based on the changes, the company charged me $200 to cancel her flight as "I had made changes to my booking". Given the difference in time (5 months), Etihad Air (the given airline) is able to sell the seat. The refund I am told that was given was $1203.76 as sent in an email. A few days after that conversation, I was promised in an email 1100.

First off they are cheap because they are right out of India and you can barely understand a word they say. I paid for all the insurances and had to cancel my flight... They told me I have a credit of the amount spent on the tickets. I just called to book a flight and they charge you a 200 dollar penalty... What the F is that all about??? Why even offer the ticket price back when you're going to charge a ridiculous fee. I had a death in the family and offered to prove it and they said it didn't matter.. This company is run by a bunch of crooks! My sister just recently had a much worse experience than I. If you have to change anything with your flight they rake you over the coals. The guy quotes me a price that's 200 dollars more than the price I am looking at on my screen and they have the nerve to tell you that you're wrong. I will never use them again Bad business!!

I have used CheapOair in the past and I was happy with their service. However, the last time when I tried to book my flight through their website, the moment I was ready to pay my ticket all the cheap flights got sold out and I immediately received a call from their representative from the Department of Global Flight Fair trying to sell me a ticket in different currency and definitely more expensive. I was ready to buy the ticket when they put me on hold and told me in a while that the ticket is no longer available. Immediately after I finished the conversation, I received a second call from another representative trying again to sell me the same ticket. Those people over the phone were definitely playing with me and I got unsecured with the service of CheapOair. That was really bad experience with CheapOair that I have experienced and for sure I will no longer use their service.

I thought the website was very good and it found me a good price on my flight. The only problem I had was that there were two buttons to click on when I booked my flight. One was on the top of the flight details and the other was on the bottom. The one on the bottom was for another flight plan. I clicked on the wrong one and booked the wrong flight. I got it changed, but had to pay more for the new flight even though the details were identical. It is a little confusing when you are choosing the button to click on. I know I am not the only person this had happened to since my sister had the same thing happen to her. It would make it easier if there were more space between the bookings or a different color, or a dark line between them to differentiate between the two bookings. I had no problems with changing my reservations, and the rep was very nice and understanding, but he could not give me the same price I had before.

Service has been provided professionally, politely and thoughtfully. The agent was really great. Among other things, predicting your thoughts and concerns, and was making heartfelt suggestions, options in regards to our travel plans. Good job!

Had to change name on ticket because daughter in-law did not have id under married name. I was informed that prices had changed and that I had to pay $54.90 to change ticket, but would get a $30.00 refund. I had to call customer service 4 times before I got confirmation of name change. Prices had not changed still listed at same price. I could have saved booking direct through the airline. Live and learn.

I was billed twice for my plane ticket. While CheapOair representative is very friendly. He forwarded me to the billing department which is closed at that time. He did assure me that this is an easy fix and not to worry. Still you resolved at this time.

I needed to change my flight from 9/27 to 10/2. He did it with an alternate date of 9/29 at a reasonable extra pay which was not perfect but was the next best alternative. The gentleman, Kumar, was the ultimate in being courteous and very helpful. Thanks.

Great Customer Service. Very friendly and very professional.

I thought they were very friendly, but they made mistakes on my reservation. I originally had it booked at 15 dollars lower per person, seems they charged my credit card 2 times forcing the bank to decline the second charge, thinking fraud. When I got it straightened out it was too late, the price went up 15 more per person in a matter of hours. This was the only bad experience, they could have offered me free insurance to override the mistake, but no one offered anything.

10% expensive compared to carrier--my passenger did not get seat after paying money--you will know it at last time they do not refund child fee and reschedule fee even in the case passenger cannot have seat with airline. Lost $700 on $220 ticket. Even by seeing the company name you should be suspicious--what does it mean CheapOair, why it cannot be cheap air? They change online price if you call them. Never use this site, terrible experience. Most time they did not keep promise. Unable to do anything except wasting my time. Had to correct everything at the airport. If you are wondering if you want to use them, DON'T! RUN AWAY AND DON'T LOOK BACK. DEFINITELY NOT WORTH THE HASSLE!

THEY STOLE $200 FROM MY ACCOUNT!! I needed the ticket change. They charged me $200 (two hundred dollars) in addition to all other charges, LYING to me that this amount is collected by the Delta Airlines/Air France and that I must pay regardless the date. They used coercive methods - calling me on my personal phone asking for the money before the ticket expires. I didn't know I could call the airline directly. So I agreed, although very hesitantly to pay cause I thought I had no other choice.

I was very happy with my experience on CheapOair. The booking process was easy but I unfortunately I made a silly mistake, which I expected would be difficult to fix. I called them, I got through to their Indian call centre and they were very helpful. Straightforward, matter of fact and efficient in fixing my issue. Exceeded my expectations. Thank you.

In the early part of 2015 I submitted a review of the customer service I experienced while dealing with CheapOair. It was a terrible experience and I wrote it in the hopes of helping others avoid the aggravation and misery of dealing with this company. Briefly, I was in a disabled condition, using a cane/crutch, and in order to fly on an aircraft I needed an aisle seat. I was assured an aisle seat on each of the 4 connecting flights before paying. In advance of the flights I learned that aisle seats were not going to be made available to me. I immediately tried to cancel the arrangement and ran into every obstacle that could be thrown in my way. CheapOair can be very creative in frustrating you and keeping your money. My phone calls were put on truly indefinite hold, or transferred to different departments continuously... none of which could or would help me get the flights cancelled and refunded.

It took a couple of days to make all the resv. Emmet was good with me and when he said he would call me back at 6pm, he did it. We also emailed back and forth and that helped also. I am happy with the service. This was my first time using CheapOair.com. Thank you.

You know when airlines change their flight schedule? Happens all the time, right. Typically you get an email saying the flight has changed by a few minutes, you click 'accept' or 'confirm' or something and you're good to go. Not so with CheapOair. I have an international flight, which the airline changed by 30 minutes. I accepted the airline's new itinerary almost immediately. It's been 9 days now and still no confirmation. I have a booking, but no confirmed seat on the plane.

This was my first time to use CheapOair and it was really smooth. I have to leave a little earlier than I would have liked, but it's worth it to save significant cash. Only 1 stop with 1 plane change... minimal time between flights. I'm pleased and will likely use CheapOair in the future.

Somehow I was booked twice for same flight. Was promised a credit would be issued, immediately. So far two charges remain on my credit card!

He was very helpful and polite. It did not take long to get my air flight schedule.

Roud trip between SFO and IST. Excellent customer service.

Very happy with the service. So helpful, fast and friendly... Good prices, I highly recommend.

Your agents are helpful, polite, knowledgeable. It is great and EASY dealing with CheapOair and their people.

Bought a car in another state which required me to fly and drive back. First selected the flight I wanted with flexible dates for a great price. When I got confirmation from the airline the flight was not on a date I could travel. Switched from Friday night to Monday night. Called within the hour and made the changes to the tune of another 150.00. That or just forfeit the 230.00 already charged to my card. 2 days later the car dealer sends email saying the car won't be ready for pick up for another 10 days after my reservations. Called again, made changes and was charged another 50.00. So my 200.00 flight has turned into a 420.00 flight. To top it off the flight I ended up on was nearly totally booked. No "Free" seats left and had to pay an additional 39.00 for a place to sit. But hey, I get an extra 6" of leg room!

The reservation for the flight was a very good price and was not difficult to make. The reservation for Hotel was a little more difficult to use site and apply discount. One problem I had was understating the receipt for both after the request. When you make the reservation for each they say they are sending an email confirmation and in both cases I had to contact them by phone to send me my receipt. Also they then send too many messages advertising additional things.

Everything was great on the phone but the discount flight she couldn't find. But I didn't have the flight number either. I would like info alerts on discount flights to San Antonio and from there to Orlando and back only.

I started out booking late on a Friday evening my time. That was a long but good experience. Finishing at 4:00 A.M. my agent, Daron, made sure everything was right. The problem is that I didn't know the birthday of a friend that was traveling with my husband and myself. He said to call the next morning after I talked to her. I did & it was too late as the airline would not change it. So my agent, Deenholm, had to cancel that flight & I spent another 1 1/2 hours rebooking. I was working out of town & found out when I got back home to check my e-mail that for some reason that entire flight #30223643 has been cancelled. So that night I again was on the phone to rebook. Every time I did this the price went up. Although the agents were always very good at finding me the best possible price.

It is very confusing which is the boarding pass and the ticket.

Purchased tickets at advertised prices on website. Went back later to pick my seats and they wanted to charge an extra $29 per reservation to do so. This was not advertised on the site. They wouldn't waive charge nor refund my ticket.

CheapOair did an amazing job managing flights and connections. They were able to streamline the airlines processes better than the airlines themselves. Car rental was not as stellar. Prices varied at point of pick up. I think this is probably more about the car company than CheapOair. I will use them again.

The representative was very knowledgeable and courteous. I will definitely use and recommend your company.

Ana was helpful and courteous.

I had a nice experience with the 1st agent, Mark, on Sept. 19th, but had to call back next day & talked to 2 other agents. Really nice ladies (I think their names were Sabina & Kimberly). Sabina was able to send me an itinerary & when I realized that I didn't have assigned seating, called again & Kimberly was able to assign my seats for the round trip.

Ula girl is very attentive and friendly. But something happened and you take more money. Please, I need to reintegrate me the money overcharged on my card; the amount is $ 1,099.80. As soon possible, thanks. Please write when it does. Thank you.

Cancellation and rebooking - The agent was very helpful and the process was seamless.

Upon calling, my call was answered pretty quickly and I was given information by phone as well as email right away. The prices were in our budget and the Customer Service Representative was courteous. I was advised of trip insurance which I had already decided to buy and he assigned our seats. For a long flight, we 3 all want to be seated together. Everything was thorough on the call.

We booked a trip with CheapO. It was the first time we used them and overall the booking went well and we got a good price. The problem came when Cheapo charged my wife's credit card and they flagged the transaction as suspicious. The credit card company sent my wife an email to verify the charge -- but Cheapo called us at 3 AM to tell us their charge was rejected. Not so good. We got it all resolved though.

I was trying to book an airline ticket to Israel and CheapO had the cheapest price (of course)...cheaper than the airline for the same ticket. When I went to book, the system said it could not book my ticket and I immediately got a call from a sales rep in India trying to book me on a different flight. This happened to me several times from CheapO. It seems that they just post low prices on non-existent tickets so they can get traffic from Kayak and other sites. Once you try to book, they call you up and try to make the sale on a different flight. At the end of the day, they do not offer anything cheaper than anyone else. They just pretend to do so. Also once you give them your email address, they immediately start to send you tons of spam mail claiming that prices went down, but these emails are not true.

I booked two flight tickets from Atlanta to Kathmandu through CheapOair. Then I had to cancel the flights due to the earthquakes in Nepal. The flights were with Qatar Airways. Qatar Airways even issued an advisory online saying that they would refund in full for the tickets booked for the time period of April 25 to July 31, 2015.

Since I could not get the right info online, I phoned and I got a gentleman who helped me promptly and was very helpful. I was finished within 20 minutes. Thank you very much.

Never use this site - terrible experience. Booked flights conflicting with each other. Phoned customer service multiple times. Unable to do anything except wasting my time. Had to correct everything at the airport. If you are wondering if you want to use them, DON'T! RUN AWAY AND DON'T LOOK BACK. DEFINITELY NOT WORTH THE HASSLE!

Had to request a change from an early A.M departure to midday on a (special ticket). The representative was so polite and very understanding. After the change and confirmation of the changes it went so smooth, I left thinking was I dreaming.

I made a mistake when booking a ticket online and ended up having to cancel and rebook my ticket. I was assured that my credit card would be credited for the first ticket. It's been a week with almost daily calls, and I still haven't received my refund! I've just been told to call back on Monday after a week! While everyone has been very nice, their system is so archaic. Each time I've called, I've been transferred to 2 or 3 people. After having to go through the whole issue with each person, I've spent hours on the phone with CheapOAir.

Verden was very helpful and patient. I have booked before with CheapOair. I hope my flight compares to the booking process.

I booked air tickets for 3 on CheapOair on August 10 for travel the end of August. We decided to travel to a different destination, so I booked a flight with another site and immediately called CHEAPOAIR to cancel our reservations. This was approximately 2 hours after booking. I was assured a full refund, and I have an email confirming. It is now 6 weeks later, and I have no refund. I was on hold for 45 minutes today, finally spoke to a supervisor, and was told he would research it and call me back. Terrible customer service.

I tried to complete my booking online but was not able to. I therefore used the telephone number given and managed to speak to a nice man in New Delhi who completed my booking satisfactorily.

Not happy with the additional $361.00 on top of a $525.00 ticket, that was changed for medical reasons. I live on a fixed income, this try is necessary.

The young man that helped me was very helpful and got me the flight change I needed to make. When I asked him to slow down his speech he was very kind to do so as I have a hearing problem. This is the first time I have used this service and found it good.

My wife and I booked a flight with this company for $800 round trip to Washington state. Because of illness we had to cancel. When we tried to rebook we were charged an "airline penalty" of $200 per ticket "plus fare difference". The "fare difference" was $315.15 per ticket. We were told this was "non-transferable" and "non-refundable". Needless to say we lost all of our money, and very disappointed that a company could take advantage of senior citizens or anyone like that.