CheapOair Reviews

Considering that I'm not very computer smart it went very well. Was too sure at times what prompts to do but I think I succeeded booking my journey. Your reps on the phone are very courtesy and helpful.

I booked a flight to Germany with CheapOair. I received an email with the flight details, and clicked on the link for seat assignments in that email. The page I got to showed a few unassigned seats. I clicked on one, then suddenly saw my ticket price increase by $107.77! Looking more carefully I noticed that the seat I selected was an "XL seat" which comes at an extra charge. Without any confirmation CheapOair charged me the $107.77 without a way to revert that seat assignment.

Wish booking over phone could give discount codes when received but deleted from email. Otherwise, excellent service.

I bought 4 two-ways tickets to fly from the US to Europe; the 4 return tickets were cancelled. I am entitled to most of the government and airport tax fees for the return leg of this trip on 4 tickets. The airline holds this money and will release it upon an email from CheapOair making the request on my behalf. CheapOair bought the tickets on my behalf (as mention on CheapOair terms and conditions web page). However after multiple phone conversations with CheapOair representatives, whom most agreed an email is not much to do and I should be getting MY money back, I have been unable to find resolution. I have been told to email the CheapOair billing department, which I did 3 times already. Unfortunately, the billing department does not seem to respond EVER. I have been advise now to find a class action against CheapOair. Do you have any advice on how to resolve this issue of getting CheapOair to send ONE email on my behalf?

Getting airfare to Lima, Peru was easy and was handled very well. I would recommended them to anyone that was traveling by air to any place.

The name of the company says it all. They are like a cars salesman. You are better off booking through the original aircraft company. At least you can change flight times with no hassle or extra money. Insurance is written on toilet paper for all it's good for. Can't believe the good reviews on here. Suspicious to me.

Initial booking online was straightforward, quick and cheap. I needed to change my tickets and was not expecting it to be easy, however, I was most pleasantly surprised. Quick phone pick up both times I called - no long waits! First call was to get general information and second call was to make the actual change. Both agents were extremely helpful in searching best options and pricing and very clear in their delivery of information. The process was fast and completed via email while still on the phone. Changed, paid and confirmation in hand in speedy time. Very impressive and I will definitely use site again and recommend to others. Thanks again!

I had purchased a round trip ticket to Miami and back to DC. When I received the confirmation number, I found the return through BWI, Maryland different from what I planned. I called the CheapOair number and one very kind, helpful lady helped me to keep my return to DC airport. It took her only five minutes to solve my problem. Many thanks to that lady.

I needed to amend my flight back from LA to CLE and found I had to book a different ticket with a different airline in order to keep the return affordable. CheapO helped me do this without a problem except one glaring one: I was NOT advised that on SPIRIT AIRLINE one has to pay for all bags and absolutely ahead of time in order to have the total fare remain reasonable. Not until I am at the gate on the second leg from Las Vegas to CLE am I made aware -- I PAY THRU THE NOSE in order to get home. AWFUL!! Not sure I will use CheapO again and certainly not SPIRIT!

I'm very disappointed with CheapOair's insurance policy. When I purchased my travel insurance I asked the representative if it would be cover under the policy to change or cancel my flight, and he encouraged me to get the insurance being that my work schedule is crazy and might need to cancel my flight. A week before my flight I call customer service to change my flight and of course the woman tells me that I will be charged a $140 airline fee and another fee and pay the difference between the tickets. I asked her what the point of the insurance was and she simply says "for emergencies". While the site offers great deals, be careful with the travel insurance. I am extremely frustrated and feel like I was fooled. At the end of the day I had to cancel my flight and book another flight through a different travel site. This all costed me way more and would of less of a hassle and money if I just used a more reliable company.

I had bought a ticket with a 6 hours layover when I happened to find another one with only 2.5 hours layover in Paris. I called CheapOair and the matter was resolved easily and with a very nice representative.

Service that I received was great. I am really happy with it. Thanks.

Had a great experience booking my flight for my mom and me and I got it at a great price! Will tell all of my friends and family. The lady I spoke to was very helpful and did a great job. I wish I wrote her name down. Made the whole experience very easy and she was very patient and answered all of my questions.

I entered in my date of departure and airport. The first price was within my budget. I entered all my charge information as per instructed. The congratulation/confirmation page, however, showed a different date of departure AND a different departure airport than what I had requested. So I called and spoke to an agent who spoke fast and with and accent. I had to have him repeat what he was saying. He booked another flight, double the price and then I discovered he had the departure city wrong AGAIN! It will take 7-14 business days for my refund! I will be avoiding CheapOair in the future and will advise my friends to do likewise.

Loved talking with the man that booked our flight! He was a hoot!!! We will be using you all again.

Davio is the BEST agent I have ever dealt with.

Look to book a flight to Sacramento Ca, I saw a fare for 347.00 one way. Went to book it and it change to 585.00. I call and was told that I should have book it. I said that I try to do that and he said that it was the only seat, but could book me for 855.00. One way. I said, "Are you out of your mind." Also you are calling overseas. I just call the airline and was able to get a flight for 410.00.

In the rare occasion you have no issues, but rare, perhaps a decent experience. If, however, if you questions, problems or any sort, you will be sorry you wasted your time and money. Rep gave me wrong information regarding passport/visa for travel booking. Finally was able to resolve after months and confirmed a refund (which I forwarded and also spoke about) for change ticket fare. I have the email, which doesn't state any expirations. I tried to re-book within the year and they flat out refused to refund anything. Buyer beware and don't use these fools. NEVER AGAIN!

I booked my ticket with an agent on 7/15/2016. It was for 4 members of my family. The agent did 2 separate booking. One booking cost $368.20 and the other one $438.20. A difference of $70.00. I was assured that after the agent spoke to his supervisor about the price difference, he was going to call me the next day, and made me believe that the lower price will be take in effect. The agent never call me and when I called the next day, it was a different agent that told me that my flights were booked. I am asking for the difference of $70.00. Since we are traveling together, I do not see any reason why we should have different prices. We are flying back on August 20, our ticket cost the same price. Thank you for your understanding.

DO NOT DEAL WITH THEM, BOOK DIRECTLY WITH AIRLINE. They will never accept responsibility for their mistakes because they are not big enough to be able to afford it. ANY changes, whether due to yours or their mistake will cost you hundreds of dollars. Long story short, they tried to ask us for $350 extra (for a fully paid flight) after their own technical difficulty which caused the flight to be canceled. Details below:

To change 1 flight 3 days cost almost as much as the ticket even though the ticket was insured.

These people are crooks of the worst kind. I purchased insurance for a flight I had to cancel that was actually invalid. When trying to book a new flight, I was on hold for an eternity and finally gave up prior to booking my flight. The representatives are all Indians who can barely speak English and don't understand 50% of what you tell them. This site advertises low fares to suck people in and then doesn't deliver. Whatever you do, don't book your flights from CheapOair.

Booked a trip from Vegas to Austin, they charged my card and gave me the WRONG flights, they booked me backwards, called them number of times finally when I got on hold with them after 30 mins of waiting on the phone they told me that they will correct it and they didn't. I had to contact my bank to reverse the charge since the trip is all WRONG. They just want to give me a quarter of my money back not knowing why, it was their mistake and not mine. They booked me from Austin to Vegas even when I called right away after I saw the email with the WRONG itinerary!!! These people are the worst people to book flights, please don't use them. They will take your money away!!!

I was completely satisfied with the service I received during my phone call to book my trip. This is the 3rd time in 5 years I have used CheapOair and have had great service all 3 times. I recommend them to all of my friends and family. It is so nice in this age of online bookings to be able to call and get a person to help with the details. Keep up the good work!

I had an excellent experience with the individual who booked my flight. I had to change several aspects as we went along and I felt like the representative that handles my case was very patient and sensitive to my needs. I really appreciate his efforts and I would recommend him to anyone. My overall experience with CheapOair is excellent above average. I talked about you guys a lot to family and friends.

The couple of times that I have booked through CheapOair has been a very pleasant experience. Agents have been extremely friendly and accommodating. That being said, this time - however - the agent left me on 'almost' terminal hold (at least it seemed like that, it was a pretty lengthy time) before he came back after booking my flight. Other than that, I am very happy working with you.

Company found the best fare for my choices of day and time. Service was prompt and friendly.

I had a good experience this time with the representative who helped me change my itinerary. She listened carefully to what I need and asked very good questions and came back with results and asked if that works for me and confirmed with me that this is exactly what I need. She even hinted about something that I didn't notice and helped me out with it.

This is the very first time I have booked with CheapOair and I must say that all the men I spoke to were wonderful to me, very helpful. I would tell any one of my friends to book with your company. It was a pleasure doing my booking with your company.

The Company cheapoair.com, AKA "Fareportal Inc." offers insurance policies to customers that are exploitative, and abusive. My wife and I needed to cancel a flight to Italy for two reasons: she was in the hospital for a hernia, and also because of issues with the Department of Immigration. She was then becoming a citizen. We purchased cheapoair.com's travel insurance. They would only allow us to alter the date of the flight, but we could not cancel. We were going to Italy for work, however, we missed the convention due to the aforementioned issues. The company sent us through loops and forced us to go back and forth between the airline, insurance and the company who we purchased the ticket from (https://www.cheapoair.com/).

I booked a flight using CheapOair for a family vacation. I ran into an issue online and called customer support to help with booking. I was charged extra money to be able to select my seats so my husband, myself and our 3-year-old child can seat together. I was OK with that since sitting together on all the flights was important to us. Customer support rep ended up charging me over 150 dollars for seat assignment. On the day of our trip I tried to check in and it showed me that all 3 of us were sitting on opposite ends of the airplane on EVERY SINGLE FLIGHT, including the 3-year-old whose seat was nowhere near me or my husband. Thankfully the agent was able to make it happen so at least one of us was sitting with our son. I am completely outraged that I was charged so much money for something that the company didn't deliver. I will NEVER book with CheapOair again. They are liars.

This was a great experience! I had a flight to Cleveland but it would not arrive until midnight. I needed to get there before 4:00. Your agent helped me find a flight that got me there on time and was much less expensive. I don't fly much so I had to ask a lot of question. The agent was patience, polite and professional at all times. The attitude of your agent plus the savings on the flight has made me speak of you in glowing terms to my friends and family. I will definitely use CheapOair for all my future flights. Great job!!!

Natasha was helpful, professional and saved us some $s.

Had a great experience and will continue to use this service.

I have worst experiences with them so far. I looked over prices online then called in order to book flight. Reps lied to me saying that online info is not updated and they have access to more recent info that shows the flight is almost full and the price is higher too. This is when I am looking at the web while talking to them. SO they charged me more than online price. However when I searched again the flight had plenty of room and the price was less and I could easily book for another family members.

After trying to find a very specific flight, I was disallowed from purchasing based on seat availability. A customer support specialist (Harmony) called me and was able to find me a useful flight. I then made a mistake and was again aided by someone (Augustus) and found my perfect flight. This level of support is difficult to find. I remain appreciative.

Called numerous times for a refund on a paid seat. First I was told to call the airline that I will be using to travel, I called the airline and they said the purchase was made on CheapOair so the refund will come from them. I called back to get a refund and was given a number to call by a cheapoair agent. The number goes straight to a cell phone voicemail. I called back a 3rd time and Anthony at CheapOair said we will have to put in a request with the airline and see if it gets approved. I called the airline only to find out they don't deny or approve seating refunds but they stated of the purchase was made on their website they will refund it immediately but because the transaction was made on cheapoair there was nothing they could do.

Fine, professional Agent... Knowledgeable and very helpful.

This is regarding booking made on March 22, 2016 for a return flight on September 4th 2016. The return flight had a connecting flight wait time of 4 hours and at the time I made the decision to purchase. Today, they send an email with a notice of change in the return flight to one with an 18 hour connecting flight time. In the email they ask for a confirmation that you accept the changes however they also make it sound like it's your only option or else I would risk losing the whole value of the ticket! CheapOair when contacted say that this is not their fault. Really? I agreed to pay CheapOair money based on a certain itinerary they promised. Then they turned around and made changes and say I have no other option?

This is regarding booking made on May 11th 2016 for a return flight on September 6th 2016. The return flight had a connecting flight wait time of 4 hours and the the time I made the decision to purchase. Today, they send an email with a notice of change in the return flight to one with an 18 hour connecting flight time. In the email they ask for a confirmation that you accept then changes however they also make it sound like it's your only option or else I would risk losing the whole value of the ticket!

Your customer service was excellent. One thing which I noticed was that when I contacted, the price of the ticket was $105.00, but during booking it went up to $129.00 per ticket and had to pay $48.00 more on the two tickets.

I have had a paid booking through CheapOair for approx 6 months. In that time I have had approx 5 or 6 small schedule changes of 10 or 20 mins until the last one which I received 10 days from travel. My complaint and comments about Cheapoair are as follows.

I recently booked a flight from Maine to Ft Lauderdale with CheapOair.com. Something came up and had to change my return date. The man who I dealt with from customer service was very unhelpful. They wanted over $600 for a 1-way flight from Ft Lauderdale back to Maine - one way! My round trip was that much! I instead just booked my own return through someone else for $425 and took a loss on this flight. I travel a lot and will never use them again.

Renewed my passport for the flight on the 13th of July, but due to Canada Post problems my passport won't be in on time. So I purchased the travel protection plan before knowing so and it didn't cover anything like it advertises. So they offered me $50 to cancel with a credit of $264 but when I go to use the credit it's still a $200 rebooking fee. So what's the point? So I called one last time at headquarters in NY and they told me all flights are non-refundable... So what's the point of the Travel protection plan? Plus they made me purchase another Travel insurance saying it would get my money back which it didn't... So I called the BBB due to my runaround with CheapOair for false advertising and lack of assistance and scamming me with no options to get the flight swapped or money back. I highly Recommend looking for other flight companies that work with their clientele fairly.

When I tried to book a trip I found out the ticket was already sold. They were very helpful with finding another flight for me for only $80.00 more. Will use again because they have the best prices!

In Nov I was looking for a flight and saw a very reason price on CheapOair but was only available by phone. I called and talked to a person who hardly could speak English. He booked a flight even though I had doubts that the time between the national and international flights was sufficient. But he gave me no other option and pressured me into purchasing this flight. Later that same day I talked to friends and they agreed with me that an hour between flights was not enough time. I called CheapOair within 24 hrs. Asked to speak with the same person, whom I had asked his name, and was told that this person was not available. And that there would be a charge for changing my flight. This second person was helpful and better informed. I complained about having to pay the fee for changing my flight, for I feel it was not my fault, and was told it was policy.

After initially picking the wrong date for **, Anna helped us out perfectly well and efficiently by phone making the needed changes. Great help, and it couldn't have been done more effectively. Just a pity of the extra fees as we contacted you within a few hours. Still a good job!

Service was great, the price for a round trip ticket was beyond belief. My only problem was that I had to book twice for whatever reason and each time my first name was misspelled although I phonetically spelled it more than once. So where is the attention to detail there, will this affect at boarding? Not sure. Hopefully because the last name is spelled correctly. Maybe I won't get hassled?

My mother lives in another country and gave me two days notice to be there for surgery. We scoured the internet comparing prices and decided to book with Cheapoair. After booking I needed to stay an extra 2 days and for a small change fee Cheapoair were so helpful. They found flights for me and locked everything in. 4 weeks later I needed to return again and I could not find anything reasonable online. I almost purchased a flight but the price went up right before I clicked. Cheapoair called ME 5 minutes later to find flights in my budget. I had to change the dates a bit, but they worked. I have never ever heard of a website spontaneously calling a customer to assist with booking and pricing. Cheapoair is one of a kind. Highly recommend.

Bisalia was extremely knowledgeable and helpful. However, the price seemed to fluctuate as we spoke. Fortunately, Bisalia and I were able to arrive at a common understanding.

This is a very reliable agency, has a great customer service. You can reach them at any time by phone or online chat or even by email. I have experienced it when me and my family had already booked a flight and at the last moment one of us couldn't go in the same date and I contacted them and they arranged to change the ticket for a later date and yesterday, there was a mistake with one of the passenger's gender. I just made 1 phone call and in less than 3 minutes everything was arranged.

Mark was the second person I had called, thinking I was calling a different company than CheapOair, as the fellow I got at the CheapOair site was not very good. I also could not understand him very well. When I called the number on a different website, Mark answered. He was extremely helpful, very patient and ended up helping me make our tickets as well as my sister and brother-in-law's tickets. He followed up with a call this morning to see if we wanted to make any changes.

Twice now have had issues. Once got left at the airport without ticket. Second time charged me three times with international fees which came to about 270$ and no one can answer me. Put down a 31 hours flight as 19 hours. Left me waiting in international airports for hours. Seriously the worst.

We purchased travel tickets back in February for May. The price seemed right. During the course of three months itinerary was changed twice which was very annoying because the trip was multi city and everything got messed up. After the first part of the trip was completed they cancelled one of the tickets of the second half and refused to refund. Very rude guy told me that I can cancel the entire half of the trip and I can get reimbursed. When I told him that it is very expensive to buy last minute ticket on international travel he said it was not his business. He cancelled one of the tickets and we had to purchase second ticket ourselves having already paid for it twice. After all he cancelled the other tickets because he was angry with me that I could not make up my mind.

Everything was fine in booking my flight to Chicago.

A gentleman was very patient with me and helped me get the dates I needed for my flights then he passed me off to a woman who worked with me to get a motel in the area I wanted. Your staff members were awesome. Thank you.

Took care of getting my reservation made and was very professional and helpful.

I paid extra for Premium Economy on all five flights. However, when I tried to make seat selections, I was advised by the carrier that the only flights having premium economy were the two transatlantic legs. Your agent advised that the seat selections probably won't be available for a couple more months. Don't understand this since I was able to do this on the two transatlantics. If I can't get premium economy seats on the three short flights, I want a refund of the amount paid for this on these flights.

I've now booked twice through CheapOair, first hesitantly because the name didn't exactly inspire confidence. But I have had flawless service both times, including easy communication access, useful suggestions and with their toll-free international number was able to lower the price on my latest booking beyond what is offered online. They send far more frequent promo offers than I would like, but I'm perfectly capable of deleting, and when I need what they're offering, I'm very glad I received it.

As I requested on the person who did my reservation, I was promised that I will get the requested billing and invoice within 3 hours but sad to say, days has passed and I never received it.

I bought the ticket through the CheapOair.com, and I realize I did not add my middle name. Hence I talked with the Customer Service, and there are no way to change the name on the issued ticket even I still have 7 days left. The only way is to cancel the current airplane ticket and buy it one more time. Finally they charge me the penalty $250 for the CheapOair Policy, plus additional Charge for the 250 for cancellation fees from airline. Therefore eventually I lost $500 to add only my middle name. What the hell service is? I never use CheapOair.

My experience with CheapOair has been horrible. My wife received a call almost a month ago informing us that our flights have been canceled. We have been calling CheapOair every 4 days asking how we can get a refund for these canceled flights. The answers have been the same: "Please call back in 2-4 days". There have been multiple times where we were put on hold then hung up on. This has been the worst experience with any 3rd party flight booking site I have ever had. My hope is to make customers aware of my experience in hopes that this never happens to anyone else.

I had a hard time understanding the young man to start, but it got better. Very mannerly and helpful. Thank you.

I have dealt with CheapOair twice now and have been very pleased.

I'm very satisfied with the services I received from CheapOair and the attention of all the agencies. They help me. Thanks.

I booked my vacation five days ago. I received an email today saying that my card was declined. I have more than enough money to cover charges. I'm on my third transfer to say why my card was declined 5 days after purchase. I'm 30 mins on hold so far. It's a last minute trip and I am very stressed out. Not worth the $50 bucks I saved. Never again.

Flight and hotel - Everyone was very nice and got me thru this crazy experience.

I am disappointed that you charged me an additional $25 for changing my flight with the 24 hours purchase. I frankly did not realized the departure airport was changed. My original airport of departure was Heathrow. I have bought few trips from you guys and believe I should have not been charge an extra $25. Other than that the service was fine but the agent should have mentioned to me about the extra charge.

Helped me much including talking to the airline regarding the penalty.

Since half of February I am trying to receive a refund of 920 USD per person (4 persons so 3680 USD) for a flight that was cancelled. Every time they are saying that is take two rounds of billing, however nothing is coming. When this company needs to pay, they don't show up at all. I would recommend using other companies. It is more expensive than other companies and they really just let you go. Very disappointing.

June 1, 2016, CheapOair confirmed that a refund will be made to my account in 7-14 business days. I have been calling their Billing dept to see why they are so slow in making a refund and so fast to charge my account! 36 days passed now and I am still calling the Billing department to hear that it would be done soon! I am done with CheapOair!

I have used CheapOair for at least six trips over the past several years and four within the past year alone. Very rarely have I been so pleased by a service that I felt compelled to comment. Wherever I have travelled overseas, without fail I received updates on flight status and airport advisories on my phone. Whenever I have had a problem with booking a flight, I have received very patient, courteous and competent help from customer service agents by phone. I could not be better served. Thank you!!!

I called and the customer service was great. They were attentive and really interested in helping me. I am very impressed with this service and I recommend this service to anyone.

Flight from Williston and to Manila Philippines - Everything worked out OK. Thank you

Extremely disappointed about their custom specialist service. It's a joke!!! You paid more and got worst. I purchased online couple times and had good experience. But if you need to deal with custom specialist/agent then your nightmare begin. I had an option to cancel the reservation but got little money back. I been convinced to pay more $1360 plus to postpone our flight date and keep about same layover time. Also able to claim with the insurance (travel plane ticket) to get some money back.

Your correspondence is coming through to Shelby **, one of the other passengers though I did the booking and am paying the bill. Otherwise an excellent experience.

Flight changes - The customer service was excellent. I had a few dumb questions and she was patient with me throughout the process.

I thought I had set up the flight through my account, but hadn't. Now the only way I can access the flight is to click from email because the general website asks me to set up an account and then doesn't let me access to my itinerary. It keeps asking me to create an account but does not allow me to link it to my account. It would be nice if my account allowed me to search for the booking number and then ask if I want it added to my account.

On June 28 I booked a flight thru you on Frontier and on June 30 was notified it was cancelled per an email. I called and was told that my credit card would not accept the charges. This was not true: the credit card told me there were no charges put thru by CHEAPOAIR on that date. I needed to get my flight out to Chicago anytime before July 3rd to the 5th so I was flexible when we discussed my options for rebooking and she gave me some horrible times but that was the only reasonable fares which was already $150 more. I booked it and then got home to my computer within 10 minutes and saw that the fares I wanted was still available the original price but with a return a day earlier which I told her was an option originally. I immediately called CheapOair and was transferred 4 times and waited 20 minutes until I had some help.

After spending A LOT of time looking for a great rate, I found one on CheapOAir... After entering the passenger info and cell phone contact number, the computer told me "session timed out". So I refreshed and found that "4 tickets are STILL available at this price"! I click "purchase" within seconds of the last refresh and then the site told me the price had gone up and tickets were now going to be $200 more each!!! The total had been around $1000 and was now around $1600!!! I said forget that and in the meantime the company was calling on the cell phone to try to get us a deal... That was the biggest scam ever! I was furious.

If you sell your company as a "travel agency", I expected you will give me support as any travel agency. However, even though I bought the travel insurance thru you, when there was a problem, your agent said you are only "brokers" of products and that CheapOair was not responsible for helping me out with that issue. If I had bought my ticket thru a regular travel agent, they would have made all the calls to help me out.

I am writing this first of all to ensure other passengers who are travelling with family don't face the same problem. I booked 4 tickets in Virgin America and made a payment with selected seats and the invoice showed me a bill of 909.$ CA. Later I found I was charged twice from my credit card, first for 834 and then for 123 which sums up to total of 838 which is roughly over 28$ over my invoice stated bill.

I am new to CheapOAir. Perhaps this is routine at CheapOAir but it is uncommon in the marketplace. I messed up my reservations for three flights; totally my fault. I called to get it fixed and Ronnie spent about a half hour with me to fix my mistakes. No cost to me! Completely rebooked all my flights (this time for the right days). I grade this spectacular customer service. Top marks!

The agent who dealt with me was very courteous and nice. I will recommend my friends to this site. Thanks again. Not very often you find people take one best interest at heart. I think his name begins with C. He has a heart of gold. Keep up the good works.

Jasper listened to my problems and 'went to bat' so to speak and REALLY fixed me up and saved me a lot of problems. Keep him and I will use you folks again. Yea Team!!!

The good: The flight was on time other than the weather-related delay on the return from Vegas. The staff did a nice job overall. The bad: Seats were uncomfortable, especially for a 4 hour+ flight. In the process of paying extra for my carry-on bag I was not given a receipt in either occasion. I would fly Frontier again weighing all of the above.

More than 30 days prior to flight I contacted the company to adjust the departure date only for my ticket and my husband. The individual on the line representing your firm spoke very choppy English but he made it clear to me the cost to make this change would be $400.00. I plan to contact the airline direct in order to make this known and hopefully to change our departure date w/o incurring this excessive fee.

Excellent experience with customer service.

Vincent was very nice, courteous. Well versed in tracking a flight that would work for us. He was on point!

On June 25th I booked three flights to Boston for Nov. 2. The agent I dealt with told me my total with fees, taxes and insurance would be $1,089. He did not say which currency so I thought that would be that amount that came off my VISA. Today I received my VISA bill and see that it was converted to American dollars which makes a total of $14,63.74. I tried to cancel these bookings but was told it had to be done within 24 hours. I didn't know until today that I needed to cancel. Had he told me that when I got my VISA bill it would be in American funds, I would not have made the reservations.

I am very pleased so far with what I have seen. From the time I contacted CheapOair, to the time my booking confirmation appeared finished on my computer. All the information I would ever need is in front of me. Wow!!! Great job!!

Great team efforts and support by riyatravels.ca Team for making my journey successful.

Your staff was wonderful. Burton and one other guy told me not to worry... I was going to cancel but Burton took over and told me "I will take care of you and your kids..." Impressive.

I recently used Cheapoair and it will be the last. Every time I called them, I was on hold for at least 20 minutes each time. You're almost guaranteed to speak with someone in India that is almost impossible to understand. I called the corporate number and after 20 minutes was transferred by someone with an Indian accent to their supervisor that had an Indian accent where I waited another 10 minutes. I spent 5 minutes with each of them trying to explain that I just wanted to make a formal complaint. They kept asking me my booking number. When the supervisor finally figured out what I wanted, he referred me to the website (what would have done without him). And if you make a mistake, forget about it. They'll definitely make sure you pay for it. I refuse to do business with companies that outsource as much as possible.

The rep was very reassuring as far as flight availability and finalizing the flight. She looked at multiple options patiently for me prior to deciding which flight.

CheapOair ESPECIALLY deceived us. In my 45 years of travel, I have NEVER heard of a more awful experience because of that company. American Airlines didn't help either. Let's see what excuse you have at CheapO: booking # ** for my daughter in law Fumiko **. BECAUSE OF THEM SHE MISSED HER LAX FLIGHT TO JAPAN AND HAD TO STAY OVERNIGHT IN L.A. Flights were supposed to be from SFO to Narita to Sapporo. OH... There was a teeny tiny "1" for the change of plane in L.A. A.A. even said, "Oh no she doesn't need to get off the flight". B.S. She did, but not in LAX, there was an added stop... in Orlando??? Before LAX? How sick is that? And for someone not an English speaker.

Very good experience.

I called for help because my code REVIEW20 (for a discount you sent me) wouldn't work on the website. So I booked a flight over the phone. Flight 800 Sky Airlines March 12th Santiago Chile to Lima Peru for $284.00 for two tickets. Ten minutes later I was called back and told the tickets if I still wanted this booking was going to be $350.00. I see that the lower fare is still listed on the website and I am very upset.

Richard was very helpful in getting the booking cancelled. My husband and I booked the same trip, so I needed to cancel the reservation.

Changing a flight - It was a good experience and the person I talked to was very helpful.

The agent that helped me was very knowledgeable and polite. He helped me change my flights quickly and got everything taken care of. One of the best customer service experiences I've ever had.

I had been CheapOair user for quite some time and had made many purchases. Recently I made an international airline ticket purchase under two bookings that was from Chicago-Boston-Frankfurt-Delhi and Delhi-Frankfurt-Paris-Chicago. Making this purchase on CheapOair website was a breeze and I had no issues. On return trip, thanks to you I had an experience of my life. Return flight time was night 02:45 so along with family/kids I left my hometown in the morning of previous day which was 6 hours away and arrived on Delhi airport 5 hours early. After waiting an hour for ticket counter to open I was the first person on the counter. In my decades of flying experience, for the first time I was denied boarding because I did not had a Schengen visa. This was just the start of the nightmare experience.

I phoned your number found online, needed a flight to make a funeral, and I spoke with Francisco. He was very helpful, got my flight booked without long layovers and was very helpful answering all my questions. This is my first experience with you, but I will certainly look on your site again. Thank you.

Service was good as it gets... THANKS.

I purchased a ticket on June 24th and I was notified on June 26 at 4pm that my ticket was cancelled. After talking to them for 1:30 min., they and I concluded that they never processed my cc. Therefore my flight was never booked. They had no apology and I ended up booking a ticket for triple the price. Please do not use their services. And even when they knew the mistake they continued to lie and blame the weather and mechanical issues in the future. My flight was in July and they stated that because of weather and mechanic conditions, the flight was cancelled.

When booking my flight with CheapOair I was told there was no "agent fee" and was charged for one. I told agent that I wanted roundtrip seating arrangements with my flight partner or I would have to look otherwise. He said there is an additional fee to arrange seating, and "assured" me that he was able to book our seating together for the entire roundtrip. Everything sounded great! When I opened my itinerary the next day, one of the transfer flights did not have us seated together. (No seats available together). I contacted CheapOair to ask what happened. They said, "We cannot guarantee it, but at least we got you 75% of the flight together" - how insulting! How about I sell you a pair of shoes and give you only one and tell you, at least you got one of them? NONSENSE. They also stated a supervisor could not help me with this problem. I insisted on a supervisor after going back and forth with this person.

my own BUT reassuring that if I made another mistake that you would help me out AGAN. Grateful.

It was easy booking my trip and car. The only issue I have is that the company that I'm renting a car is charging $200 on top of the price that will be refunded when I return the car but I worry that I won't be refunded!!

I had set my departure/arrival dates, paid for the ticket 3 months in advance and then was informed 6 weeks before my trip my son had a major graduation during my scheduled time away. I needed to change my flight dates. I knew it could be $200 or $300 to make the change but I was stuck. I called CheapOair, talked with Cecelia and was able to change the make dates work for me - at a VERY reasonable cost. I was very pleased!

The customer service I received was outstanding. Best I have seen ever. Thanks and many Blessings to all. When you call and you can tell right away the agent on the other end wants to help you, that is a great start for a smooth transition. To God be the glory.

Traveled June 23 supposedly Grand Rapids, MI to Detroit, MI to Amsterdam to Lodz, Poland. Went via KLM/Delta and the last leg Adria Air. This was an itinerary change with corresponding $426 change fee. Problem: the last leg of the trip Amsterdam to Poland the seat was cancelled or not booked appropriately. No reason for the cancellation as I could see it was not a full flight and talking to Adria Air no reservation found.

Their help insured me that I will use CheapOair in the future.

The agent was very helpful and made this experience very easy. I just hope the rest of the CheapOair experience is as smooth.

Answered all my questions professionally and accurately.

The agent looked for about one half hour and found me three separate flights at a very inexpensive cost. Dayton to Ft. Myers, Ft. Myers to Costa Rica, Costa Rica to Dayton. He did a fine job.

I booked a flight for my Mom and had a typographical error on her middle name. I called the customer service and had to wait for so long and it was Very frustrating that I had to pay $50 just to change 1 letter on her ticket.

The representative we spoke to gave us better flights than we could find and additional benefits as well.

Booked a flight to return home from Atlanta GA to Allentown PA with one change over in Philadelphia PA on June 18th 2016 to return back to work on the 19th & with the overbooking of CheapOair & American Airlines I was stranded in Atlanta GA for an extra day on standby with very little funds left from my vacation & was almost told I lost funds paid out for confirmed flight booked... With this happening it nearly costed me my job also due to calling out sick on the 19th. As I arrived to my flight location in Atlanta GA to Philadelphia PA (Change Over) I sat for 2 hours prior to boarding and Group 4 was never called to board due to the ladies at counter were too busy with paper jams in the printers, boarding & trying to answer why group 4 not called then to be turned away with standby & attitude... NOT SATISFIED!

NEVER NEVER use this website... I wanted to add an infant, I had to call 8 times. If you ask for supervisor, after 10 mins. waiting it will disconnect. Rude service. Pathetic, false, bargain. The phone number in the website is not the customer service, billing dept. Once you said all the personal detail, you have to say again because they will move your call around... Horrible.

I don't know a word that would describe my agent. Maybe super stupendous. She was very friendly, as well as solving all of my problems. There's no doubt she gave 110%.

CheapOair did a "bait and switch" for our return trip from our vacation in Alaska. The computer option chosen was Fairbanks to Memphis with minimal lay-overs. They fare matrix switched my proposed plans to depart from Anchorage to Memphis with 2 lay-overs. We had to purchase an additional airline ticket through Alaska Air. This company has already been investigated by the Dept of Transportation and paid a $92,500 fine for the very problem I have described. (Wikipedia) My advice: do not fly if you have to use CheapOair. You will spend 26 hours in flights and airports and still not be home, just like my husband and me this very minute.

I bought a ticket from CheapOair and I thought that's the cheapest price I can get. The next day I found my credit card was charged for two bills. One directly to CheapOair ($31) and one to the airline. I called the customer service and then I waited for almost 20 minutes and the guy on the other side was extremely unfriendly, impatient and even rude. He was trying to explain that everything was paid to the airline. But my credit card bill said very clearly that $31 was paid to CheapOair. I asked for a refund and the guy was telling me that I should go the United Airline in the first place. Then WHY do I need this website? What is the point of having CheapOair?

I ended up missing my flight and was placed on standby which worked out for me. Ticket Agent was nice and made several suggestions to me which worked out in my favor. Overall the experience was good.

For three times I booked my ticket with you, I am happy and satisfied with your service and I will continue my patronage with you in my next business. I avail to choose my seat throughout my flight soon with a reasonable charge. And still waiting for the call.

There was an issue with my minor daughter flying out of United Airlines to Guam and she was unable to so Tyler ** from New York CheapOair Office helped me to get another booking and my daughter was able to get a reserved booking to Guam with Unaccompanied Minor services. Thank you so much for your help Tyler. She did an awesome job!

Hi my flight was delayed due to that I cannot get on my connecting flight which I have to be at the airport by 7 am. I thought Virgin policy was you will get the next flight which is 1 hour 15 minutes later but no I'm expected to wait with 3 kids for 6 hours, get home late, get a train at a dangerous hour. The time I get home and wait for other trains it will be the next day at 8 am. I was offered the next flight leaving at 11.35 am but the offer the next day was reneged.

I bought R/T ticket Manila > Guam. Was told price all in all $482 (for two people). When I notified you that CheapOair put my child in row 10 and me in row 32, you move my daughter to row 32 also. Worst seats possible, but... oh well... Then you charged me $62 to rectify your representatives ignorance. If a child cannot fly alone until she is 17, (and you did know her age) and 2 people are on 1 ticket, and your rep had the brains that God gave a goat this would NEVER happen. When I called via phone I was told that United Airline charged. I ask United and they told me they would NEVER do that. I expect the $62 be refunded IMMEDIATELY.

My experience was amazing! The agent was absolutely friendly and helpful. I called because there was a problem with booking my flights on the CheapOair website. (My last name is hyphenated so it did not allow me to use my PayPal credit to book and purchase our flights.) However, over the phone he was sorry about that and explained that was something out of their control, and to assist me he actually found me the same flights and was able to give me an even better deal as long as I used a credit card!! That was amazing and I could not pass that up. Thank you to the agent who helped me!! It was a wonderful experience that I was happier to receive!

Smooth and carefree booking!!!

Awful customer service. I had booked a flight in May 2016 with CHEAPOAIR going to MIA with my family to visit my grandmother who has terminal illness and taking the time to bring my children to see their Great Grandmother for the last time. However, I was so sure of my date never even thought of checking after they had sent me the email info about the reservation. I found out later that the reservation had booked for departing on July 24 to July 29 instead of July 26 to August 1st. I had called them immediately to rectify the issue. Of course all I've getting is they reassign me very rudely left and right. Since no one were able to help me I had to call my bank and disputed the charges. I even asked them that I notice other tickets for right date for sale but more expensive. I would mind purchasing it and the gentlemen didn't want to hear me. He shut me up and not even willing to go extra miles to offered even 1% resolution.

Like your service and prices. Also if I filled the form and pre-booking the reservation, always, I will receive your attention friendly. I hope if it is possible, will receive more chances to make the decision to select maybe the best reservation.

I travel to Far East every year and I always bought air ticket with CheapOair because their services are so good. The rep always make me feel so good and comfy. I will keep going with CheapOair and will recommend with all my friends.

I have been booking my air tickets through CheapOair from 2009 and was satisfied with service from them but my today's experience is not good. Because of visa issue I needed to change my travel date and for that I called to the customer service. One representative has helped me to change my travel dates, I appreciate for that but he has charged a huge amount of extra money (>$1000 for two tickets) for this which is really frustrating to me. I called the customer service again but nothing has been changed. After this experience I have decided not buy any ticket from this travel agency.

I originally had an Internet issue with selecting my flights. I ended up calling the toll free number and was helped quickly and courteously. I wrote down my flight information however, I never received my email confirmation. I called the toll free number for customer service and my issue was once again taken care of quickly. I will continue to use this service and recommend it to my friends.

Very happy with booking personal. He was courteous & polite. Very happy with him. Help me in my booking.

After calling CheapOair, it took me less than 15 minutes to get several prices. I decided on the flight that was best for me. It took little time to complete my itinerary for my trip. I must say that I had three airports to chose from to complete my trip.

It is extremely difficult for me to understand these young people in India and some other parts of the world where you have your bookings. Last night I spent almost an hour trying to fix a mistake in my last name.

Thought it was outrageous that you charge $100 to book Sears on the plane. Could have done it for nothing at the airport. Sitting an individual whom can't walk in the 30th row makes no sense... Won't do that again with you. Your agent was very good but don't like hidden charges.

Booking with CheapOair was painless from booking to our return trip home. Would definitely plan another trip with CheapOair.

Call to change the itinerary on my wife flight to Lima, Peru, and I am happy because the customer service agent was very accurate and helpful.

I will never use this rip off service again... I got hit with 500 dollars cancellation fee... Never CheapOair again.

I called CheapOair and explained what I had done and that my ticket has already been issued. The airline would not let me get on plane if my name was wrong. I thought I could change it online but that was not the case. You have to pay $50.00 to correct the error. I told them I was going to cancel my flight. CheapOair agreed to pay half of the $50.00. Very pleasant and helpful and I received my new reservations with my name spelled correctly. My suggested to all is to check and recheck everything you have put in before you submit.

I booked a flight for my daughter online and immediately noticed I booked a flight for 12:53 am instead of pm. I called and received a gentleman that helped me change the flight and was very courteous and friendly. This is the first time I have used CheapOair but it will not be my last.

I received excellent customer care from your agent!

Very happy with service and will look to use same process in the future. Thank you!

I am still in shock. I first made my own reservations online, but was unable to get the same connecting flight for the second half of the flight. So, since I wanted to get the flights together, I cancelled one ticket and then called for help. That was mistake number one. NEVER call for help! IN fact, NEVER use this company!

Agent helpful in resolving problem that I was unable to solve. No clue what problem was, no hint from site, just locked out. The agent quickly solved the mystery & am appreciative of efforts to help.

CheapOair agent was able to help transfer my ticket to a new destination during a family crisis with no issues. Thank you very much.

After an initial review with the agent I thought this was going to be confrontational but actually it ended up well. They had every right to charge me a significant fee as the error WAS my fault. I don't like how the system alters your initial request of dates to a flexible schedule to dates sometimes nowhere near what you need. My ending was terrific and a slight fee was charged.

Agent was extremely helpful and reminded me of a senior discount that lowered the price of my ticket. Very grateful for him.

After a brief time on hold, the agent helped me procure my flight. I was happy with the conversation, even more with the price. Overall, a good experience!

I would highly recommend CheapOair to anyone. Great service, speedy results from customer service. My family and I will be using them whenever we fly.

Best service I have ever had. Argent helped me get a flight exactly what I needed as well as the price.

After searching for a last minute cheap flight it seemed the bots noticed what we were searching for. And in this case no rd. trips showed up only one ways seemed cheaper and the correct return. Then when it was, the selection the desired flight vanished or screen froze. In calling cs for help that seemed that all we could find on both ends, was 2 hrs. away from our departure city, which was the wrong city but all that was offered. AS SOON AS IT WAS BOOKED, and she was done and off the phone with cs, she did one more search. To her surprise there was the destination return! So she booked it. But she spent the next 4 days trying to cancel the wrong return 2 hrs. away with no success! Is this just to get any departure sold even if it's the wrong destination?

My experience with CheapOair was undeniably an excellent experience. Recently, I opted to change my flight schedule. Although the call went too long and been talking to 3 agents. The last agent named Elroy had been very helpful with all of my queries. He provided me all the information I needed and he even offered me options about the availability of the flight schedules. Consequently, I run out of minutes since I was calling outside US. Nonetheless, he called me back and walk through with all the procedures. He was truly professional in handling the situation and I am very thankful to him. It was indeed an excellent service from CheapOair and Elroy is truly an asset to your company. Thank you very much!

Your service with reservations is very good but your customer service people are always very confused every time I ask a question like how do I get rewards. They get very confused and can't answer. Not good.

I applied for $20 off offer when I signed up for your points. The offer came through after I finished a review you asked for. Never got confirmation of Charlotte to Portland Maine flight for June 19. Thank you for your great service. Glad I found you.

Booked round trip for $181.20 from CheapOair on June 7, 2016, received confirmation email at 7:52pm. Sent my mother itinerary and requested vacation time from work. Received email from CheapOair on June 7, 2016 saying "The price requested for your itinerary has changed." Clicked link and saw price had gone up to $269.00. Still a little less expensive than other flights so book the flight again. Receive confirmation email.

The customer service representative was very helpful getting my flight requirements & explained all of the options that were available for me.

I needed to make minor change on my flight. He helped me great deal. I really appreciate. Thanks again.

Hi. I give my service from CheapOair the highest marks... informative, kind and considerate, competent. Got just what I wanted.

Help to change flawed booking in my itinerary. I was helped and I was quite satisfied with the level of professionalism by her attitude.

The Agent that attended me was courteous and most helpful! Thank you! I have used your Site many times over the last few years and have never been disappointed! Your Personnel do a grand job!!

Thanks for the easy way to book our vacation with you. You answer all my questions and made it very easy to book. I will recommend CheapOair and will use you again. Thanks.

The customer service was extraordinary. The only downsize is the time it took them to answer the phone.

Mislead you to sell you your flight. When it's time to make changes, they charge all they can. No bags with your flights. No wonder it's cheap!

While ordering tickets on-line, the offered price suddenly jumped upwards several hundred dollars. I canceled the transaction immediately. No more than a minute later, a CheapOTickets representative called to inform me of available flights meeting my needs and price requirements on another airline. We quickly consummated a transaction which fulfilled my travel wishes. Good job!

This is my first experience with CheapOair. The gentleman was fast and sent confirmation within 20 minutes. I asked for assigned seats for Hans & Lorraine together and he said that was extra but the first flight 6031--the seats are separated by one and on return light from LAX to DEN (6022) it says Select Seats so he did not fulfill our needs totally. I guess we will find out in December if we will use CheapOair again.

I had booked my ticket online. Had issues but were solved professionally and I can't complain for I know these things happen. Made a lot of phone calls to resolve my issues and I hope I will not call again for another problem.

Was a great experience. Was skeptical at first but after speaking with agent I was reassured, and I got a better price than was advertised. I'm pleased. Thanks.

I had nice experience with talking to book online. He will answer for every question so am happy. His name Mekhi & next day Brodrick. They are legends for CheapOair.

As I have come to expect, I received excellent, helpful service from CheapOair.

The associate that helped me was extremely helpful, patient, and knowledgeable. Made sure that I was completely satisfied.

My experience with CheapOair has been very good. Thank you.

I had to postpone my trip. The agent was extremely knowledgeable and efficient. For an additional $66.00 -- reduced to $50.00 after $16.00 coupon offered by the agent -- I had my plane ticket exchanged for a later weekend on the same flight at the same time I originally had booked. Too easy and affordable.

I had nice experience with talking to book online. He will answer for every question so am happy. His name Mekhi & next day Brodrick. They are legends for CheapOair.

All information from your agent was exceptional. You helped me get a flight inside of Florida for a fairly good price. My dad passed away and I was hoping for a much lower price. In all excellent service.

I called 3 times to consumer service to make a change on my flight dates since my children will not be allowed to flight because we did not have a birth certificate properly Apostille. The first time they told me that the penalty was 27.000 USD (for 5 tickets that cost less than 4.500 in total). That was CRAZY! I called LATAM and they told me that the penalty was 200USD per ticket but they could not make the change. I called a second time and the lady said she will have called me back because she could not see the final penalty of the cost (system problem). She did not call me back. I had to called a third time and the lady manage to make the change and fix all. The third lady was outstanding. I wish the first two would have been as caring as efficient!

My trip to Milwaukee - Customer service really worked with me. I am very happy.

I was on hold with the customer service agents for over one hour! Got through once, and when I told them that I needed to change my departing flight the call "dropped". I called again and was never able to get through and was on hold for an additional 45 minutes. I tried the live chat and after telling them my issues I once again received no response. My final attempt was by sending an email to the customer service rep which conveniently "failed". I will NEVER be using this website for booking again! Expedia will be my go to from now on.

Your customer service person was very helpful in trying to find the right travel time and place stop over for me. I appreciate all the time he took to do this for me.

Both agents I spoke with were helpful. The first young lady was so helpful. Never had this service from any other booking agency. So sorry I cannot remember her name. Most pleasant young lady. Would use CheapOair in the future.

I spoke with Silas. He was a great help. (I had become very frustrated in trying to find a flight for my husband and myself, to PVR.) Silas found the flight that best suited us. He was patient, explained everything, and went over everything to make sure I understood before I actually booked. This is my first time booking with CheapOair, and I will definitely be using this service again.

The rep was kind, understanding, and patience through my transaction. He was very awesome. The rep did transfer to another area where I could be help for my concerns. Great customer service all around.

Extremely bad experience, as soon as they know that you are calling because of an issue from a month ago, they start transferring the call without telling you. Just today I spoke with 6 different agents. Nobody knew why I was calling for. I know that the have note regarding my issue, I worked at a call center with excellent customer service and I never did that, customers are first. A month ago and I still have an issue, nobody want to resolve the issue. Dynamic Airlines are not flying from Maracaibo anymore, only from Caracas, that doesn't work for me, that's why I need a refund. Thanks.

The company ended up refunding my money sooner than 21 days as they had originally stated. However, I shouldn't have had to call and argue with them for them to do so. They never should have charged my card to begin with.

Great assistance - good change on flight. Costly, but a good change.

I have booked flights before with CheapOair and I recommend them to all my family and friends. They have the best prices and are very knowledgeable.

The rep took care of my lost booking information problem instantly. I couldn't be more pleased.

Great price and fast service.

Durban (or Dunbar) was courteous, very helpful, polite, and kind to this old woman. Thanks for having on your site.

It was a great experience. The attendant was efficient and understood what I needed and gave me the things I needed for my flight. I would recommend others to use your services.

I had to cancel a flight and book another flight and the customer service rep was very helpful.

For two days in a row I saw the flights online I wanted for the price I was willing to pay. Both days after I filled in all the necessary information I got the message that the flights I was seeking was no longer available. Coincidence? I don't think so. Also I started getting several calls from the company asking me if I wanted those same flights for $300 more! That's called bait and switch. I called CheapOair and requested to talk to a supervisor and finally was transferred to a woman who listened to my complaints. After giving her all the desired dates and flight numbers she asked if I could be placed on hold for a few minutes. Where do they go and what do they do when that happens? Well, she put me on hold for 30 minutes until ultimately I was disconnected. They always ask in advance for a "good contact number" but she never tried to get back to me. I am furious! Shame on you CheapOair!!!

The WORST experience I ever had booking and buying flights online!!! I came to the Caribbean to film a documentary. When I got to Barbados CheapOair had canceled my flight that I paid for and even had a booking number and ticket printed because the company raised the price of the ticket 4 hours after! If they can't guarantee the price they should NOT be selling plane tickets online. I lost 2 days of filming, had to pay for the entire team to sleep in another place, and when I tried to call (international) to understand what was happening they put me on hold for more than 20 minutes and the call drops, once, twice, 3x. Crazy bad service, this site should be closed!

You guys are great!

I can't tell you how many times I heard, "Just a minute, ok?" But always with care and very kindly. My intent by calling was as offered on the website, to get confirmation of airlines policy for 3 flights for my minor child traveling unaccompanied. Instead I had a full service, checking each flight and related company policy on this matter, booking it for me. What I don't understand is why it took over an hour but fortunately with loud speaker and mute buttons, and with the gentleness and correctness of the person helping me I didn't get mad showing that when tools aren't so great people make such a difference. I was surprised that whenever I said, "But the flight you get me is more expensive than the one I found", he kept searching and finally also gave me the insurance I wanted and the taxes for free almost so it looks as if it's like a car you see a price but you can still bargain (on the phone here) if you take the time!

I called twice, and both agents were wonderful; they were efficient, professional and pleasant. They helped me get flights to Quito, Ecuador for an incredibly low price. They answered all my questions and did a wonderful job of making me feel like a valued customer. Thanks!

I spent hours trying to book a flight on my own but with one call my flight was booked in about 30 minutes.

The gentleman I spoke with was very efficient, helpful and friendly. It was a pleasure to speak with him.