CheapOair Reviews

I was looking a flight, going away for my birthday day. I decided to call the 800 # and I got the best agent ever. He was able to assist me the best way he could. I booked the flight immediately, 3 months before my birthday vacation in Puerto Rico.

I would like to say that my experience with my agent wasn't only professional but also very enjoyable due to how professional she was and also how she got me the best rate and amount of travel time to be the best and very satisfying to me. She has made me a very strong believer in your company and I will always use your company services whenever I have to fly again.

After buying my ticket I discovered that one of my stop was done with another airline than the one I choose. So I called to have this changed. The proposal I got was completely different dates and quite more expensive (above 25% of the flight price). I asked for a minute to think about it (as we were two to travel, we needed to discuss the new dates and price). When I got back on the phone and told that at those condition we would not modify the tickets, the operator "John" told me that the transaction was done already and that it couldn't be undone unless I pay the changes again! After 10 minutes arguing, Me: "I never confirmed, I asked you to wait!" John: "Why did you call if you don't want to change?" John would not give me a manager, nor tell me his family name so I could track him. He told me to hang up and that his manager would call me back.

The rep who helped me was super helpful, I mistakenly booked a flight that had a 15 hour layover in Chicago and the rep was able to get it switched for a lesser layover, the only downside was it was 150.00 more than I was budgeted for. I am going to see family that I haven't seen in years so I was trying to stick to my budget as best as possible. The rep was super helpful and got everything taken care of for me.

I wish I did not purchase my ticket at CheapOair. On their website, the best price guarantee policy says if you found a better deal, email them with a screenshot within 24hr. I even chatted with an online representative and she told me to do the same, but I sent in the email with all the details within 2 hours after I booked my flight, and got no response.

I was particularly pleased with the service I got. I had tried other sites to book air flights and hotels on both ends of a cruise that initiated in one place and ended in another. It seemed like the other sites could not contend with this concept and they refused to "bundle" the trip. Not so with CheapOair.

The lady who helped me to book the tickets to where I want to go went out of her way to find the best departure and arrival time and a good price. She made me feel good and I really appreciate all her efforts and professionalism.

I booked ticket CLT to SJC, Booking # **. Plan has been changed and cancelled the ticket through the call center calling... and they charge extra $50 from card. Finally they said $290 available in my account... Next time I can utilize these amount with same American Airlines. Now I tried to book ticket (CLT to SJC) using my credit, surprised, there is a airline charge of $200, fare difference plus taxes. If I book ticket directly $326. If I book through using my credit I need to pay extra $356 (overall charges: credit $290+$356=$646). Hence ticket cancellation is waste of money. They (CheapOair) have to educate customers. Unnecessarily extra $50 loss with hope of credit amount utilization.

The agent who helped me was extremely helpful... He was thorough, gave me options and clearly explained the pros and cons... He was timely and patient in addressing my queries... I would strongly recommend the company. Very professional, resulting in a customer delight.

We had booked 2 tickets from Bangalore to Toronto.. unfortunately due to medical emergency had to cancel the tickets 3 days prior to departure. Terms of cancellation and advertisement on the internet to what we had experienced is way apart. For a total of $2670 we lost $1050.. which is not what the site mentions. We had a similar experience with Citi Air and the experience was wonderful. The way the agent went beyond to cancel and re book our tickets.

The agent was friendly, compassionate and gave me a better deal than I could get myself.

The agent that helped me was Conrad. He was extremely helpful in that he spelled things out phonetically. He was very polite... not like other companies from India that I have dealt with. Really enjoyed talking with him and think he should be rewarded for the awfully kind way he treated me.

WE WILL NOT CHEAPOAIR AGAIN. CheapOair sold us an intercontinental ticket with a 1-bag limit and an international ticket with a zero-bag limit with NO WARNING. The baggage rules online are hard to find and apply to our situation, and we were caught unaware. We were forced to pay an extra $500 for baggage on our 4 flights. We could not get help online after the first flight. We contacted CheapOair from Italy after the first flight and received no support. We could not get help from the airlines (Air Berlin and HOP). The airlines said the problem was with CheapOair and not with them.

My agent went well beyond just good service and explored several options to meet my needs. I was very pleased and satisfied. And it was nice to see early in the transaction that she really knew her job and knew how to find alternatives.

I was pleasantly surprised at the completeness of the website search for low cost flights. The booking process was painless and as easy as making the same reservation on an airline site. Later, I had to change the reservation and the agent was helpful and polite as well.

I was very satisfied with the help I received from CheapOair. Had been trying to get an earlier flight to Ft Myers. My flight was changed and I will be arriving much earlier in the day. Thank you.

I have used your company several times now and have always received great customer service. I have never had a good experience when companies use foreign call centers, but your team has been excellent so far. Thanks.

I made a reservation and then they take more money for insurance that I did not requested. I called about 2 hours after they told me I can cancel and if I cancel it will take 14 days to give me my money back. I so disappointed. I will be waiting 11 hr in Mexico with 2 kids. So bad.

Today, I called them to reschedule my tickets, and while the new booking for the rescheduled date Dec 3rd on CheapOair site for the same Eitihad airline flight are $872 less than my earlier ticket price $1130 still the CheapOair is charging me $578 per ticket, while the return date still remains the same. Also be aware of this CheapOair site. It says Free cancellation policy but it is scam. I have the booking number and details if Trustpilot site need it. I did not see way to enter it if you want to verify. Earlier I have called 2 times to cancel the ticket. First time under 48 hrs still they did not cancel. I was told that I can have 1 time free reschedule, but no cancellation. Next time when I called they disregarded their earlier commitment. Note this booking site is trying to earn unfair money in rescheduling tickets rather than charging the fare difference if any. In this case I should receive the credit back as fare is less for updated dates.

The rep helped me change an airline reservation and did a BEAUTIFUL job. I had booked a flight for the wrong day and needed to fix the problem. I do not remember the woman's name, but she was patient, helpful, and knowledgeable. The ticket was changed at a minimum of cost. Nice work CheapOair!!!

My compliments to Captain **, Flight # 1581, TPA-LAS and his crew. I am a HANDICAPPED U.S. Navy Veteran, flying F9F6, Cougars, 54-62. I was crushed on #1581 in 17A. I only got up once to stretch my bad legs in 4.5 hours. I pray on 09/20/16, #1586 I will be in a better seat than #14A, for my leg situation. THANK YOU IN ADVANCE FOR YOUR COOPERATION IN MY REQUEST.

You guys charge me twice, took my money, and turn around and tell me that is my fault, and to wait 3-5 business days. I have bills to pay. I will never use your services again.

CheapOair made air reservations, but was unable to arrange priority boarding (wheelchair to aircraft) or to confirm seat assignments (agent originally said he could do this). I need to find out exactly what leverage CheapOair has with airlines or even if they can make such arrangements.

While it did tax a long time to process the ticket, due to flight change during purchasing process, which resulted in higher fare. The agent was diligent in again checking for another similar flight schedule or the original quoted price, which he was able to do. Very pleased with both the service and price on the carrier my wife wanted. Thanks.

I booked a ticket from Montreal to Mumbai for 13th October 2016 on 12th September 2016. The price was 724 CAD. But after booking they changed my date to 10th October 2016 (this was explained as I opted for flexible date). Then I called and requested whether that can be shifted to my original opted date i.e. 13th October 2016 without any extra cost. They said yes and sent me a confirmation email with e-ticket no. **.

As the pic shows how they advertise as free cancellation, when I called to cancel they told me its free only at the first 4 hours, wow. Even though I was shocked they lied and it's not as they advertised but I told them "is it more than 4 hours?" They said "yes, sir, it's been 5 hours." Like the airline company made the reservation for me in the extra hour.

It has always been a pleasure to deal with CheapOair. Your agents are very helpful and kind. They work hard to give the best deals possible and are well-informed. I love how much patience they employ. My only concern this time was that at times it was difficult to understand the agent due to his accent.

I had accidentally booked a flight online for 11 PM when I meant to fly in the morning. Forest, my associate that I talked to, was completely competent, professional and efficient under the circumstances. He resolved my issues, booked a 2nd flight and assured me that everything was in order. His enunciation of American English was very adequate. I suggested that he try to develop a sharper American accent.

I needed to change a flight for my son and the customer service rep was extremely nice and efficient. She handled the matter quickly and competently. I was surprised how quickly I got a live person to speak with compared to other travel sites I have tried.

My first booking was AA with a 3 1/2 hr layover and return flight with Delta. I called so that you could help me with getting a good flight from TPA to Albany, NY and the 2nd reservationists was able to help. Cancelled my flight and made new res. non-stop. The cost was $550 which I am disappointed since I could have booked directly with SWA and got the price almost at $150 cheaper. Same flight. I could have done a Wanna Get Away. But reservation is will give her a 5 start. Next time I will book and if again with CheapOair I will do it online myself. Thank you.

At the time of booking I was told that I will get Economy Premium seating at Economy price by the booking agent. I was asked to choose my seats after 5-6 days and if I had any problems to call the company's customer service. When I tried to reserve the seats in Economy Premium, airline wanted to charge me so I called the customer service at CheapOair (apt name) two days ago and since then everyone has been giving me a runaround. They confirmed my seats. Needless to say NOT IN ECONOMY PREMIUM seats. I was getting a better price at an another website, but went with this company because I was promised Premium seats on all legs of my journey. They ALL lied to me - each and everyone of their agents/representatives.

I had an excellent experience with the ticketing person, polite and patient. Thank you. After the ticket was issued, I was helped to find a hotel room, which after quite a while of research, we both said goodbye as he was very helpful.

I will give them 0 star but I have no option. Made reservations. Got upgrade on seating. I was charged for them to find out at check in that I had no reserve seating. Check on the second flight and found the same issue. Next time I am going directly with the carrier.

I happily found and booked airline tickets for my son and my brother to go to NY to see colleges. At the time of booking, I remember the CheapOair website specifically indicating that I should go ahead and book, and if I needed to change it later, there would be no problem, I could cancel the booking. I naively believed the website.

Ordering tickets from Moline Il to Washington DC. The gentleman that handled the reservations for tickets was by far the most helpful person I have ever had when making reservations to fly. Erick was the gentleman's name I believe. He should be given a pay raise.

I bought a ticket to my mom. One of the letter was wrong. I called back after 2 mins. I was told that I have to pay $50 for mistake that was not mine. Finally I was not serviced!! I did not apply to get advertisement and told to the representative that I do not want to get advertisement. No matter what I wanted I still get them.

I contacted CheapOair because there was a problem with my attempt to make a booking and, more concerning, the amount that I was going to be charged was more than the price quoted on the company's website. My experience with the staff member who took the call was unpleasant to say the least. He tried to claim that the costs were allowed even though not disclosed in the booking process. I informed him that I believed the attempt to add in undisclosed costs was deceptive and misleading and probably contravened consumer laws. He then offered to "discount" the amount but I said it was still more than the amount quoted on the website. Initially he was condescending. When I challenged him, he became rude and dismissive. I told him that I did not want any further dealings with CheapOair. Despite this, I was bombarded with emails from the organisation.

I paid for 2 bags with whoever I talked to on the phone. Now I'm checking in and there's no record and I'm broke and flying out in a few hrs. I don't have a family and I borrowed to get this ticket. What the **. You ** me.

The only problem I had was that I requested AISLE seats for all segments of the flight. I was assured SEVERAL times that I would have AISLE seats. I ended up with WINDOW seats. Luckily the flight from Charlotte to San Antonio was not full so I got an AISLE seat. Other than that, everything was fine.

I had very good help as I booked this flight. I did not understand some items when I tried to book online myself with CheapOair. The agent who helped me clarified the matters. It all went well.

I need a flight/car rental from east coast to west coast. Rep was very helpful and got me set up with no problems. If everything checks out would recommend them to a friend.

I AM VERY DISAPPOINTED WITH MY CHEAPOAIR experience. I BOOKED 4 bookings for my Euro trip this month, September 26-October 12. Had I not called my bank, I wasn't informed that ALL 4 bookings were cancelled 3 weeks before my flight! They told me they couldn't confirm my credit card details as I booked 4 flights consecutively and they thought it was a fraud. And when I called their HK customer service support center to ask for help, I was told there was nothing left to be done and that I should book through another agency. I am very disappointed, I have never been this stressed with a flight booking and I have never been more disappointed with an agency. Had I not called my bank and relied on the "your booking is confirmed" info on their site, I would have been at 4 different airports in Europe waiting at the airport for a flight I wasn't a part of.

I have bought a round trip airline tickets to Orlando for my whole family. But plans had changed because of an urgent operation schedule and I had to go to Minneapolis with my daughter earlier than my scheduled flight because I had to get an operation there. Then I was going to go to Orlando with my daughter and join to my husband and older daughter there and four of us were going to go back to Turkey all together.

I booked my tickets on August 09, 2016 from JFK - DEL via Kuwait Airways. Finally, tickets were booked with ONE STOP AT KUWAIT. JFK - KWI & KWI - DEL. I was receiving several alerts - "1 day left, today is your travel day with complete itinerary." On the travel date September 3, 2016 when I reach the airport, the airlines denied me travelling stating that I cannot travel as the flight is travelling via LONDON NOT KUWAIT. I was denied travelling due to visa issues. I cross checked with airlines, as I showed them my itinerary and they told me to crosscheck with Cheapoair.

Stay away from CheapOair. Just got a cancellation from the airline, and CheapOair will not refund until the airline refunds them. You have to wait two billing cycles, up to 2 month for your money. Even though I paid CheapOair. Thanks God for American Express, got my money back right away. When you call, bunch of Indian fellows, which stick to a script, with names like Tatum or Hawk. Stay away, you can get a better deal at Kayak and/or Expedia. They tried to sell me tickets at a much higher price than the airlines themselves.

The service was excellent. I spoke with 2 representatives as I made my decision. Both were courteous, informative and patient. I will recommend this site to all my friends. I made an earlier trip with Cheapoair in the spring and was very pleased.

Mix review. I purchased 2 tickets from US to Asia 5 mos in advance. 4 days after booking, I want to reserve seats but these are my challenges: Chat online - wait for 5 mins and keep asking me questions every 5 mins, after 15, I am done. No answer or gotten anywhere. I called. First time, waited for 15 mins, no pick up. Called second time, only waited 3 mins, reasonable. This guy is ok. First, he offered to cancel my "pre-assign seat" charges since I cannot select seat. Then he explained that there is "FEE" to cancel reservation even though the site said "FREE CANCELLATION". Very tricky. You need to "CLICK" on the words "FREE CANCELLATION" to see all the rules. Only free if you cancel within 2 hrs. After 2 hrs, it prorates from there onward.

Purchased a ticket through CheapOair and have had nothing but problems since. They notified me of change of schedule four times and didn't provide all my options (cancel with refund?) till specifically asked. They tried to hard sell me on additional travel insurance which I did not need nor want. I paid in advance for the seat selection then they changed the seats without my approval. I couldn't load into the airline web site to manage my flight since I purchased through CheapOair. Never again!!!

I found the agent to be very helpful planning a multi-stop trip. He handled a last minute change I had professionally and with a great attitude. The only issue I had with a process I paid for that was something regarding which seats I have been assigned. He told me it was handled but I cannot find any record of any seats reserved for me. I guess I will have to call back in.

I called the number because I couldn't activate my return trip from Detroit. When I talked to a gentleman (can't remember his name now) but he assured me that it wasn't a problem and that he would help. Help he did. I was very pleased with service.

I needed to change one airline on my way home. The man with whom I spoke was extremely helpful and sensitive. He went way out of his way to make the change and help me find plane seats.

Ryan provided much needed assistance in booking my flights. He located flights and connections with the minimal layover times. Also important was choosing connecting flights at the same airports, rather than nearby airports. I'm a 69 year old woman traveling alone. I could not have booked my flights without him! Thank you for providing me with this much needed service!

I had to contact CheapOair to change my outbound flight due to my error. It was handled efficiently and professionally. I had to ask the agent to slow down a bit so I could understand her. She even booked the same seat I booked on the wrong flight.

I had to make changes in my trip to Hawaii. I changed the dates and added a side trip to the big island and told your agent this. He booked me staying in the big island the whole time and I failed to notice his error and accepted the changes. A few minutes later the confirmation came and I realized it was wrong. I was charged a second fee for your error that I failed to notice. Please credit me for the second changes.

Of course I went straight to CheapOair when I saw the prices offered for round trip tickets to Las Vegas. But, after purchasing the ticket, I had to ADD baggage fees, which were very pricey. Also, to insure that my husband and I got seating together, I had to pay MORE! Could have flew with a "well known" airline for the same price. Also, needed to change the tickets and it was $99 for each. I wasn't canceling, only adding a day to the trip. Cheap turned into MORE expensive than I have ever paid to fly to Vegas. The fine print (added cost) was not revealed until after non-refundable, non-changeable tickets were purchased. CheapOair should give it ALL upfront.

Horrible customer service. I have been calling regarding the same problem for about 7 days and no one has been able to help me. They have been transferring me to different departments and I have been on hold for over 1 hour and I don't think is fair, and every time I speak with some it seems like they are based out of the U.S which is okay but they don't understand U.S laws. They keep telling I can't cancel the hotel because the hotel has no cancellation policy which is not true since I called the hotel and they told me that is not true.

I had the most horrible experience with them. They wanted to charge me double of the penalty that the airline was going to charge me. The airline was willing to charge me only $135 for penalty. I was just expecting CheapOair to charge me another 50 or max 100 dollars. NOOO, they decided to charge me $300 extra. I could not believe these people. I don't recommend this airline ever again. They are out there to get people. Please please be careful getting a ticket from them.

Vinal was very helpful and professional. He helped us find lower fares than we initially found on our own and he helped us correct some mistakes we made in reserving our seats, even after we had booked our flight. He actually took the initiative to call us back to help us.

I called and paid extra $ to you to change my booking from Aug 30 to Aug 29. I was assigned seat number 3C. When I could not do early check in, I called JetBlue. They did not have me on their flight 0461. The reservation number Emailed to was wrong. After about 20 minutes on the phone with JetBlue, everything got straightened out. Thanks to JB, we avoided a disaster.

I am looking to fly from NYC to Portugal in November; I wanted to fly into Lisbon out of Porto, which was unavailable online. Via a phonecall, the customer service representative was able to offer me these flight options.

I was happy when I called and they could change my dates. But my price went up, which is fine as well. But when I look I found a cheaper one elsewhere and they won't compare to the cheaper ticket I found.

I booked my plane from Florida to Toronto online, and everything went very well. I put the dates in and the cost would have been $531 - so I finished the transaction. Then I realised the date was wrong, so I phoned, and a Lady answered. She was very friendly and helpful and corrected everything for me, also putting a wheelchair request; I was very pleased. The only thing was, I had to pay extra for my mistake and the cost now is $608.24. When you are 80 years of age a mistake can easily occur but next time I will watch before I pay. It will not keep me from using CheapOair. I have used it quite often, and was always very satisfied. Thank you.

Excellent service! Working with me getting affordable rating, getting me a flight that I can get home before my mother goes to bed and leaving at a time to say goodbye spending those last moments before my return home. Thanks for everything.

We booked a flight for our honeymoon and chose to get insurance on our flights. We had to cancel for medical issues and we were charged a $100 cancellation fee but that they would give us a $500 voucher. Then we were sent an email which said we also had to pay a $200 dollar per person charge to rebook a new flight. So on a $590.43 flight that we purchased insurance for, we would have to pay $500 in fees to be able to rebook. And they kept saying it was the airlines charging the fees and go talk to them. But we had to rebook with them but could only use the original airlines. After much struggle and many phone calls we gave up. Read all the fine print. A disingenuous way to do business. This should be illegal. The insurance seems like a scam. You lost several customers and our friends.

I booked a flight for my mom. I tried to call to complain about the service she got from the airline. First, she was uncomfortable with the flight. Airline doesn't have the amenities you're expecting for an international flight. Her luggage was been lost in Dallas and she didn't expect that to happened wherein she make sure she put up her luggage on the machine to check it in and when we got her luggage it was been broken.

Excellent service. I will definitely recommend to my Friends and Family.

So I called in expecting for some serious waiting time. Didn't happen. 3 or 4 minutes max. Greg answers. Very nice to talk to. Very professional. He gave some options and was very easy to talk to. Made sure I had the flight that worked for me. Was very impressed with the help I got. Thank you for asking. I will recommend you to my friends. Thanks and good day.

I am very satisfied with your services, especially after treating my request about changing the day of returning. Best Regards.

I concur. I find their booking page misleading. I was charged an additional $156.00 dollars for a seat and immediately called customer service to change my seat and get refunded. The representative told me it would be refunded in 7-14 business days. It never was. I talked to numerous customer service representatives after and they just bounced me around to other departments until someone in billing claimed they couldn't hear me and had to disconnect the call.

Agent was very helpful and responded with care.

SUPERVISOR Manual ** is an amazing employee and very patient & polite. He worked with me 2 days straight to make sure I received the best deal & flight.

I don't know where those good reviews from. This is the worst company. I had a situation when my dad should fly with mom, but suddenly he dad. I call company asking about credit on my mom name, because she couldn't fly. They didn't want. After I sent all documents they told me that they did credit for mom. But couple days after, when I called to book ticket for her, which cost 461$ they told me that I should pay extra 520$ for that. Are you serious??? Does it means they didn't do any credit for her and just continue to lie??? It's terrible.

I am happy and satisfied with the agent who waited on me. He was friendly and patient with me with all the questions I had. I will definitely use CheapOair again, and tell my friends about it.

I love the company. Customers service is exceptional.

I was very dissatisfied with the experience. I finished paying a double for my ticket. I was told that the difference I need to pay including everything will be $487.98 which was only $144.28 more. The bill came with $831.68 for 1 way ticket.

Efficient and helpful. After talking with a agent I got a better deal than what was advertised... Unheard of in the modern world of commercialism.

During our vacation, we discovered that we made a booking error, departing from the wrong airport, and needed to change the reservation. We contacted CheapOair and spoke with Agent Alexiana. She was the best... She gave us options, spent time researching flights, waited for us to work things out and booked us on a flight from the correct airport. She was understanding, thoughtful, competent and resolved our problem in the best, most affordable way. We are grateful for the help she gave.

I booked airfare, hotel and car rental at the same time. My credit card company notified me about the charges. I confirmed them all at the same time. I got an email notice, immediately, that the hotel was not confirmed. I called the number they suggested. After waiting 50+ minutes, they said the price went up. I asked for a supervisor. It's been over 1 1/2 hours plus no chat was returned nor email. How does one spell S-C-A-M?

CheapOair on the airlines that use are absolute crooks. I buy a ticket for $700, plans change, I have to change it, they charge me another 300 something dollars so I'm up to 1100 something dollars. My plans have not changed and I have to cancel my ticket. In order to cancel my tickets they're taking $200 away and they want me to pay an additional hundred fifty dollars out of pocket just to cancel my ticket leaving me with a grand total of $350 out of 1100 that I have currently paid total. How this is possible is absolutely beyond me. This should be illegal. These people are absolute crooks - both CheapOair and the airlines that use them. None of these fees were upfront or easily accessible or told during ticket purchase. I highly advise never using CheapOair!!!

Due to dynamic airlines inefficiencies, I did not know my flight was cancelled. It was booked a month ago. Gair help me straighten it out. I would have paid over $500 for a flight. She recommended I go to another close by airport and got a flight for a little over $300 a ticket. I had four tickets. Initially I was upset but thanks to Gair I'm going on vacation. Thank you again Gair and CheapOair.

The lady that helped me to book my flight was very nice.

Booked flights overseas and paid 5 months prior to departure. Flights have changed three times. Still 45 days till departure and I need to change departure date to three days earlier. Firstly the change was quoted at $150, then it became a $370 change, then my wife and I were booked on different planes. After an hour and twenty minutes on the phone we got it sorted out for a matter of $272. As if travel is not unpleasant enough when everything goes right, outsourced boiler-room style phone banks are not very helpful, even at extortion rates. Will never use this site again.

I have wrong spelling my first name MIN as MAN, and immediately give telephone to CheapOair and ask for their correction, but they ask me pay US$88.00 to them. I feel this is no reason so I refuse and have a very bad feeling to this company.

I hate writing reviews unless some place was great or just insanely bad! This was bad. After reading reviews I tried to book on CheapOair, 3 times on flights and every time after I filled it out, suddenly the flight was booked. The process takes time, a lot of it. The next day these full flights were still advertised. So I called, and spent an hour with a nice guy from India who booked the same "full" flights, sent me a confirmation. I called my parents and said the grand kids were coming, and two hours after that - CheapOair - wrote me and said the trip was cancelled. I called, mad and angry. I had to accept what they said "no, flight" - so I asked to cancel MY CAR RENTAL and they tried to charge me $40 for cancelling. At this point I lost it, and they backed off. 8 hours of my life, sad parents and the prices have jumped 30%.

The man who helped me was so kind. He took the time to answer all my questions and verify the spelling of everything. No problems at all to get the ticket for my fiance in another country. My friend recommended CheapOair to me and I plan to recommend it to everyone I know. Thank you for making this so painless!

They are full of lies and will steal your money! Don't book with them! Impossible to get a hold of customer service. They are difficult to work with and makes many false promises to buy time. It is four days before our flight and we are still being told to wait and call them back in two days! They are also avoiding our phone calls, transfers us to the wrong department, or hangs up on us. I've never had such an infuriating experience with a booking company.

I was extremely happy with the managerial service today. The supervisor was very kind and professional to provide service to me. And he resolved my issue very well. I will be purchasing tickets in future with Cheapoair again.

I had an excellent experience with each person.

It changed my return flight to the next day and I didn't realize it would charge for assigned seats.

Booked my flight to Seattle, expecting the flight information and price to be what I originally booked. Upon printing the itinerary, the flight information was completely incorrect, except for the destination. I also tried scanning my credit card unsuccessfully which resulted in my card being compromised later in the day. Now I have erroneous charges, no card or way to access my funds. Corrections to my flight cost me an additional $144, I think. So unhappy!

The man that I make my payments to is a very helpful person. I talk to 3 different people. They can't take care my needs.

Great price, great services. Just make sure you get your dates correct or rebooking charges are high from airline.

Was able to get nice flights at a fair price.

I am very happy with the service. Except for 2 billings received. One was $810.36 and one for $780.46. Which one is the right amount. Also was my credit card billed for both.

I was very pleased. Your Agent was more than helpful. I use your site frequently. I appreciate that you can make your reservation on the phone without a charge. I am a senior and this is very important to me.

My agent was incredibly helpful. He had a lot of patience with me because I just wanted to be sure what route did I have to take to make my trip more comfortable and at a better price. He was so courteous, respectful and knows very well his job. I really loved to deal with him. Thanks CheapOair for getting professional and amazing people working for you.

On July 14, 2016, I made a roundtrip purchase from CheapOair website www.cheapoair.com. I selected and confirmed a travel date of September 27, 2016 and a return date of November 7, 2016. However, interestingly, the ticket I received from CheapOair was from September 27, 2016 to December 5, 2016. This disputed booking confirmation was directed to my spam folder, and therefore, was not noticed until July 16, 2016.

The site listed an attractive fare but did not identify the airline. I specifically did not want a certain airline so I called the 800 number. Boyce was very helpful in walking me through the different choices and the resulting fare was a savings for our travel (3 adults). When the e-mail confirmation arrived, I noticed a spelling mistake on one passenger and I called immediately. While that error was quickly corrected, the resulting new booking number wasn't sent to me. Once I called, I was given the new booking numbers for that passenger. My suggestion would always be to make sure the client has any changed booking number. The revised booking confirmation did not have new numbers for the one passenger; however, that information was quickly provided -- no real problem.

I had to come back to review CheapOair. I booked a ticket from New York to Johannesburg and I had no problems at all. I was leery due to negative reviews but everything from CheapOair was good. It was my first time using this site, and I will them again in the future. Hopefully, it will continue to be a good travel option.

The agent was very helpful and courteous. I was unable to access the flight schedules from the internet because your site kept asking me to join something for which I had no interest. After 3 attempts I gave up and phoned instead. Why bother with the internet if you keep preventing a client from processing a flight purchase all because of some offer or program that isn't wanted, at least by me?

I booked my flight over the phone with a CheapOair agent. During that process and for the two longest flights, we selected "preferred economy" seating, like the seats directly behind exit row seats. I asked multiple times about extra seat charges and was told there were none. After booking I received the confirmation e-mails and was then able to see the seating arrangements, of which I wanted to change two flights. I called back and we changed them seemingly without issue.

Thank you for your prompt response to my email. Thank you for clarifying the information for me. Thank you for your assistance in changing my reservations and your response for my refund.

Started off bad and got worse!!! No one was at the check-in counter at 6 am. I waited for 30 minutes. One of the Hertz rental people said you can reach them on the 3rd floor. I went upstairs and waited another 45 minutes to be told that the person that was supposed to be at the counter was now available. I went back downstairs again to find that person was still not there. Finally he arrived, took my information, asked me if I wanted to have additional insurance and I told him no and that my insurance covers me for any issues with any vehicle that I drive. I asked if he needed proof of insurance coverage and he replied, "no." I waived the additional insurance. I was then asked to initial the collision waiver box but was then charged 27.19 dollars per day which was very misleading. This is very unprofessional business practice.

I called yesterday to modify my international booking from Medellin, Colombia to Quito, Ecuador, via Bogota. I spoke with a very nice representative named Paine (sp?). He was incredibly polite, concise, and helpful through the whole process. I needed time to think about making the reservation change, and he even agreed to give me 30 minutes to think about it, before calling me back to confirm the change. I don't think any representative has ever agreed to do that for me before. I was very impressed and happy. So much so I didn't hesitate to call back into CheapOair today to make another modification. Thanks Paine and CheapOair for making a difficult decision painless, and a complicated process easy.

Made a mistake and had to change a Thurs to Fri departure. Unbelievable! First, I got a real human being right away and she immediately fixed the problem and before I got off the phone, my email confirmation had been sent to me. With service like this, hard to see why you won't be No. 1 soon!

Your staff are friendly and helpful. Had a few problems which were ironed out by your staff. Happy with the service they provided.

THIS FLIGHT ENDED UP COSTING ME $10000 in rebooking fares. Had to do it directly with the airline. They did not actually have any available seats and booked us for 9PM instead of 9AM. They charged several extra costs. Like insurance, magazine subscriptions. etc.

Allegra was helpful with my itinerary, very smart and precise. She knew how to fix and schedule my tickets. I am so happy that I can take these vacations with my family. Thank you CheapOair. :)

Hi, I just want to thank you all for helping me out with changes I had to make with my flight booking. It was very fast, reasonable and accommodating.

It was a very nice experience dealing with Martha for my son's flight, she was more than helpful and knowledgeable. I will use CheapOair in the future for sure.

I booked a round-trip ticket from CheapOair on Feb. 28, 2016 from Washington Dulles to New Delhi. As per the marketing tagline of the website, I was offered the cheapest option to come back on August 10, 2016 to Washington DC from New Delhi with 2 stopovers in Munich and Geneva. My return flight details are as follows: Aug. 10th, 2016: Delhi to Munich (LH 0763) - Munich to Geneva (LH 5874) - Geneva to Washington DC (LH 9369). But little did I know in return, I will have to endure a nightmarish experience at the New Delhi airport.

Carlie took care of all my needs arranging the flights that I had to take in order to get to my destination.

The people I talked and chatted to were very helpful in helping reduce the price of the ticket I booked through CheapOair after I found that the price had decreased in price within 24 hours after booking. I look forward to continue using Cheapoair to book flights in the future.

You did not place my 90 yr old mother and I on the same flight!!! I requested this. Then you did not reimburse me when I had to change the flight! I will never use CheapO again!!! Rotten people!! Scam artist!!

Great deals and excellent travel specialist. CheapOair highly recommended for travel packages.

The calm and kind Sissi was my representative. She figured out the best flights for me to keep the credit of an existing flight to China, add on a connecting flight to and from Siem Reap, keeping layovers in China under 24 hours while also keeping the best rate. There were problems, some error glitch, but she got help and asked me to not worry about the silence as I waited. Choosing among complicated connections, she figured it out and made it work for me. I am grateful and already recommending CheapO to friends.

Horrible experience with CheapOair!! We paid $790 for two tickets which were labeled flexible tickets which nowhere on the website was it disclosed that this permits them to change your dates of travel without speaking with you which is what exactly happened to us. We chose a departure date and a return date (which both the agent and the manager stated they clearly saw) but then decided to change our flights to the day before and our return flight the next day (the original departure date) so when we went to check in that date we were made aware that a flight was missed and we should be checking in to fly home for later that night. Granted we are very new at this traveling game but when you select a date of travel I expected it to be the date our flight was booked for.

Original booked was handled flawlessly. Changed the dates and had a bit of a problem with the preferred seat not being transferable. Emailed CheapOair and they had Singapore Air contact me as I had to pay another $100. Singapore Air phoned me and the mission was accomplished. Thank you very much. Definitely will use CheapOair next time and refer my friends to your company.

I spoke to a agent and made my reservation. Shortly after, I found a flight for less and called CheapOair and they honored the fare for less and refunded my account. Thanks for the savings.

I am very frustrated that I have been double billed and must wait 3 to 5 days for the credit to be issued back to my card!!! I would expect the credit to have been put in immediately when I called your company to point your billing error. The ticket is for my son, Brenden **.

I was very pleased by the professionalism displayed by the customer service rep as he assisted me with my reservation. The agent took care of every detail and made sure that I understood all steps to avoid delays at the Airport.

It is my first time to write a review because of the terrible experience I had with people of Cheapoair. They are good if you are booking the flight but when you want to use your credit oh my!!! They are the WORST!!! They wanted you to pay more and will give you the worst itinerary... The whole day I was in my phone talking to different people of Cheapoair. Each of them have different answers but what is common to all of them is they wanted to get more money from you. They are not there to help you!!! WORST EXPERIENCE EVER. I JUST LOST $3200 FROM THEM. I book my flight last year and will expire on October 26, 2016. I cannot see anymore a chance to use it. So I suggest to just book your ticket direct to the airline!!! DO not use Cheapoair VERY CHEAP PEOPLE!!! I hope this will help...

Within minutes of my booking I put in the wrong arrival date so I went online and talked to Kathy and was told that I had to pay an extra $51.00 a ticket. I have used your service several times and I may not use you again. I am very disappointed with the way this was handled.

Great service from "Alicia" who really was intelligent, pleasant, knew her stuff, and set me up with a booking to my liking that also saved me money.

I booked 3 tickets and they made error on 2 tickets. They spell my sis' name wrong and put my son's first name as his last name, last name as his first. I call back to fix it and they couldn't. They listen the full recording and agree that the error was made from their end. More than half of the people working there have no clue what they are doing. I wait for callback and no one call. No one fixed any error. They stated that they fixed them but every time I call back I hear something new and someone more disrespectful. I told them I don't want their service and the person I spoke to started talking over me and telling me rules and regulations. I understand rules and regulations if I made the error, but they made error on 2 tickets. They should be paying out of their pocket not me. I don't want their service anymore.

All was done very well and I got my complete flight details on my email and was able to print it so I can take it to the airport. I will be able to print my boarding pass on my departing flight but will not be able to on my return flight as I have no access to a computer when I am in Canada.

I spoke with a rep named Chase. He was very helpful. He was very professional but also knew what I was trying to tell him I needed. He made sure I was given every possible discount and understood what he was telling me. I don't fly too often but when I do again I will go through CheapOair.

This is the fourth year that I bought airfare tickets to go to Europe through CheapOair. Never had problems. Your customer service is always very helpful and very patient through the process. Thanks for your help. I really appreciate.

I find very dishonest the game you guys play when dealing with customer's quotes. You lure customer a price structure and then you change the pricing in the middle of the transaction.

Great and easy way to fly... Very grateful.

They were very generous with holding my seat because my card declined and I appreciate that I'm still able to get my seats. Thank you.

Wonderful experience having to adjust a booking. Would use over and over.

I did called CheapOair customer service in regards of booking a flight. The representative was friendly and also had a good spelling skills. Very fast in her response and also helpful with extra information. Will recommend.

The agent who helped me was really focused on helping me save money but helped me keep the dates I wanted. He was patient and timely. I wish I remembered his name because he did such a great job!

I've been charged for two reservations $1,296 and $1,868 because I've been told that I can get a business class if paid some money and I'd like to refund the $1,868 and keep the other reservation. I've trying to contact customer support for two days and no response. Please help me out.

Change flight - Great assistance with itinerary change!

Booking flight/reservations - I had a good experience and very professional.

I wish I did not even give 1 star to them as they don't deserve any star. I book a flight from CheapOair and same flight I was getting 30% cheaper from other company whereas CheapOair assure me as best price guarantee. I call the customer service to ask them about how it is possible that I am getting big difference and that call is the worst mistake of my life. They did not provide me any help or any details or any other help. They just keep telling me send an email. They did not help, they did not refund, they did not provide any additional service for my 30% extra payment. So for me the company which can't stand on their writing words are the worst company and to never deal with. Strongly not recommended.

I had to cancel my flight due to my work schedule, starting early. I tried to re-schedule so I was only going for 3 days rather than 7 days. I was told by agent that I had to pay a mandatory fee of $190 plus a $400 additional fare fee!!! Tried to use it to go from San Jose California to San Diego and I was told I had to pay $425!!! That is a one hour flight. I am a very dissatisfied customer who will NEVER book through CheapOair. I travel very often and never did I experience the feeling, that basically the company stole my money because would not even honor the insurance I purchased for the trip.

I am real please with the help I got when doing my ticket. I have always been help with it. They were great.

We booked a trip and two weeks before our flight, it was canceled. We were told there was a flight the day before and the day after but the flight on our day was mysteriously canceled. We could not book it for the day before because we did not have accommodations. We could not book it for the day after because we would've missed our wedding that we had to go to. We canceled our flight and booked another. Because the flight was canceled, we were assured we would get a refund. I recorded the conversation with the representative where we were told that we would get a full refund within two business cycles. Our trip was approximately $860. Yesterday, my friend was refunded a total of $58. This airline is a scam! We are not the first people to have experienced this. Please DO NOT let this happen to your family.

Follow up was great after, one agent failed to call back as told. Next am after booking, agent assisted with husbands ticket and satisfied my problem.

I am very pleased with my experience. The gentleman that assisted me was very professional & courteous.

Thank you for excellent service. There was a tiny bit of confusion when my husband decided to change his plans and cancelled his trip. The message went to my e-mail that it needed to be confirmed within 3 hours, even though he had already taken care of it and completed the process. Small complaint for an otherwise great trip.

Change booked flights. The customer service representative was very knowledgeable and courteous.

Booked flights with Skyscanner and CheapOair came up. How stupid am I booking with a company with a name like that. I should know better. Cheap is not always good and to have it in their name makes me wonder why the directors could not think of a better name. Booked 3 flights and paid to be told on checking a hour or so later the outward flights were never booked even though I had email confirmation. Only the return flights were booked and it was a issue with the airline?? What good is a return flight without the outward or is this some sort of scam?

Good, efficient change for flights however time to talk to car rental department was over 5 minutes on phone waiting.

The service I received was awesome. The agent I was speaking with was very helpful and informative. I felt very comfortable with the whole booking. Can't wait to go see my kids, and grandbabies. Thank you so much.

Amazing and efficient customer service. Booking and changes handled with ease. Thank you.

I had the pleasure to be served by Wilfreda. What a polite patient young woman. She made my task of getting my flight figured out effortless. I was able to ask clarifying questions... She took her time to explain and then checked in to see if I understood. It was a pleasure to receive such good customer service. Thank you!

Thank you for helping me plan the biggest trip of my life. The TripAdvisor helped me soooo much and I truly appreciate it!!!

Still didn't get the corrected name booking email. And please always before booking/charging send email for names confirmation. As yesterday I booked a ticket from you by phone and for the name spelling mistake you charged me $24 more.

After booking a flight and calling back to cancel within the first 24 hours, I was sent an email confirming my cancellation. When I received my CC statement they had charged me and no refund was on their agenda when I called. They said I would have to use flight credit with Frontier with a $100 fine on each ticket. I checked booking time and cancellation email time. It was 24 hours and 7 minutes. My call took 40 minutes according to phone records and they put me on hold twice and waited to cancel it after the 24 hours was up. After sending information with proof to CheapOair they tried to pass me off to Frontier. Also I reserved a car and they charged me in ADVANCE which I have never experienced before with any online travel service. I have used them a lot in the last 5 years, and this isn't the first faux pas - but definitely the deal breaker. I will share on social media (all 3 I use) to spread the word - Cheaposevice!

I've been called twice about minute schedule changes which I must "confirm" and "accept." The last time I received a call, I checked my schedule and saw that it had NOT changed at all, yet I had to accept changes. I called customer assistance. One agent told me I had to speak with "schedule changes" and transferred me. The call simply terminated. So, I decided to call back again - this time to "schedule changes" which told me I had to speak with Customer Service! So, I called a third time, and had to explain the problem AGAIN.

Went to check my son in for his flight to be surprised with massive luggage fees. 60 for a carry on ONE WAY!!! This is crazy. I have done travel for 40 plus flights in recent history and have never had a charge for a carry on let alone $60.00!!! BE AWARE IT IS YOUR RESPONSIBILITY TO CHECK FOR ADDITIONAL BAGGAGE FEES!!! If you call customer service be prepared to have them just hang up on you, talk to a supervisor and it is your fault for not calling and checking... All I asked is if they can look into finding a way to clearly state there are a lot of additional fees like $60.00 for a carry on one way!!!

Very helpful to get me a good price and good seats. Thanks.

CheapOair representative was very helpful in re-booking my daughter's flight.

Person was much helpful, good price.

Always best possible routes for nonstops and least layovers and shortest flight time and best price.

I live in Dublin and fly to NY often to visit family. Booked flights with CheapOair - initially found them ok. 2 months later I realised I was landing in Washington Dulles and my next flight was from Reagan 3 hours later. Called up and spoke to customer care who basically said 'If you had a problem you should've called within 24 hours of booking'. When I was paying for my flight over the phone this was never discussed. I was then told it is possible I might miss my connecting flight and if I did they wouldn't honour my connecting flight or my return flight home. They could help change my flights but for an additional 1400 (my flights cost 1800). The agent had the cheek to ask "Can I help you with anything else?" Almost laughable as they had helped me with nothing.

Best ever experience in booking flights. I will certainly use your service in the future. Wish I would have known about you earlier.

I had to change my travel date. Customer service agent changed my travel date without informing me that changing date would mean cancelling my original booking and making a new booking. As a result my card was charged twice and it declined second time around. Now I am left with my first booking cancelled and my money still not released by CheapOair. My call is transferred from one agent to another who keeps explaining standard process and apologizing.

Ferdinand helped secure the flights and the seating and could NOT have been more professional, knowledgeable, timely than he already was. I give him a COMPLETE 5 star. He was warm and engaging, personable, yet completely professional and very timely. I really appreciate that. I would recommend him to anyone. This is not the first time I have used CHEAPOAIR and, should the actual flights/seating complete as well as the trip itinerary actually states it will, I will be really really happy. Thank you in advance.

In haste, my mother booked a trip yesterday to fly with CheapOair. She clicked all the buttons, sent her VISA info and today, when she reviewed the information realized an error had occurred. Instead of a one way flight from Cardiff Wales to Shannon Ireland which would be roughly $235 she has a return ticket for $1120! Yes she should have caught this error earlier but her life is complicated and when she realized the mistake I called the airlines. After many many many delays "please hold for 2 minutes" I was told nothing could be done. No money will be returned. It feels like a rip-off. Initially the customer service rep said she would need to pay a cancellation fee. Then after another "please hold for 2 minutes" he said nothing could be done. Doesn't seem fair.

Can not get someone to talk to. If I was that was ended by "what is your number" if I hang up on you. What a ripoff. All I can get is some foreigner that sends me to another foreigner. Here is my rating **. This is a big ripoff company. People with no knowledge. I was billed 2 times for a flight I will not take.

I had the worst booking experience ever. I was looking online for a flight and I saw phone only fare in CheapOair that $200 cheaper than the online one I saw in Expedia so I decided to call and get more information about it. I called and I told them about the dates and everything and the agent told me that flight is not available anymore, even though I can still see it when I refresh the page. They gave me another flight for around $100 more. And because I am already talking to the agent, I decided to book the flight. The agent got all of my information and told me to wait for the confirmation email. But when I got the confirmation email few hours after I saw that the agent got my ticket for another month (I asked for 31st of July and the agent booked for the 31st of August). After calling them back for few hours, I talked to another agent and they told me I need to pay more that $1000 if I want my ticket for the 31st because prices had changed!!!

Flying into Dallas - My experience was very detailed and helpful.

Booked a flight back in May so I would be assured of seat assignments. CheapOair allowed me to book everything. Then about 6 weeks later sent an email stating my seats were no longer confirmed. Contacted the airline and was told we had been bumped and there were no seats available on our flight. I contacted the customer service twice with no resolution. Asked for a refund due to misleading information and unethical business practice. Denied.

We have had a very unique experience well at least for us. My family and I are seasoned travelers and go home to Turkey often. We booked our flights on CheapOair this time (first time) and was very happy with the initial booking. Then there was coup in Turkey and a number of other things, we decided not to go. After (no joke) 6 hours on the phone with Delta and CheapOair we got our tickets canceled and Delta agreed to waive the $300 fee per person. Great. We had to use the credit before Feb. 10, 2017 so we decided to fly somewhere in the US while it was still summer.

All was good until I got to the end of my booking and found out the travel dates were not set but flexible. I needed to travel on the dates that I picked.

I realized I booked and bought tickets for the wrong dates for my vacation. UGH! When I called I was connected to a very nice man named Dirk who was very helpful in finding me the correct date and lucky the same times as needed. He was very pleasant and patient which was most appreciated. Thank you.

It started off good until we got the itinerary and it had the wrong return date that we needed. Called back, long story short, had to ask for a Supervisor and it seemed to be resolved after jumping thru to many hoops. Now, we attempt to use that card that was used for the payment, (THE NEXT DAY) and the transaction is DECLINED. We have been billed twice, the same day, for the same person for the correct return date. We had even discussed the really long layover with the agent and it was still entered for the wrong return day, the first time. We are very dissatisfied with our FIRST experience with your organization. But, if you've fixed the double charge on the card, THANK YOU for making me look like an IDIOT when I tried to use my card...

When I booked the flights yesterday I accidentally clicked on the wrong flight. I realized the mistake after I had paid for it. I called Derrick and he changed everything for me with no problems!! Very happy.

I had changed the dates of my trip but was still getting emails with the old flight info. When I called, the rep told me the new info was there but the prior rep didn't update it. He did so and sent a new booking confirmation.

This is the 4th or 5th time I have booked a San Diego trip with CheapOair and I have no complaints. Our last trip July 13 thru July 26, 2016 went smooth and in the middle of the trip a family emergency caused us to return 5 days early. CheapOair made the required changes so we could get home early and once again no complaints. Excellent customer service during a stressful time. I hope my purchase of the trip insurance will be worth the price we paid as I am now in the process of filling out the forms and if the Insurance company is as responsible as CheapOair things should work out OK. I would recommend CheapOair and I will continue to utilize them to book my trips.

So far I am satisfied with the exception of being charged baggage fees, when the agent who booked my trip told me everything was included. Can that call please be reviewed? If I am correct I expect a refund for two checked bags.

Agent changed my reservation name free of charge after I have made a mistake during reservation. Great service.

Booked a flight this February for Thanksgiving week to Houston, TX. I've never experienced a flight being changed so many times and getting from going to TX I had a nonstop flight. Now I have layovers to and from my destination. Every time CheapOair changed my flight I would deny it because the times were more inconvenient. I called customer service to speak to a representative which it wasn't a pleasant one and I just hung up. It's disappointing to book and get a representative to be nasty too. I WANT MY MONEY BACK!!! Lesson learned. Never again will I deal with this company again. Please retrain your customer service representatives. Next time I will book directly with airlines. (Disappointed Customer!)

I booked my flight with One Travel, an affiliate of CheapOAir and after confirmation the price indicated in USD not CDN as initially shown on the website. I called the 1-800 no. and got Arthur who then proceeded to transfer me to Frankie. After explaining to the agent Frankie the reason for my call, he proceed to tell not to act as a child and hung up on me. I was more than horrified. I then called CheapOAir's 1-877 no. and got their agent Eric who was very helpful and helped me purchase a ticket in CDN which ended up working to my advantage.

I had to change my flight due to a medical emergency and the agent was so helpful! He worked hard to get the cheapest flight at the departure date that I needed. I was very pleased with the service.

My son needed to be on the same round-trip flight as his friends. They had booked their trip previously and we were having a hard time finding the correct flight schedule online. We called directly and your customer service representative got my son on all of the same flights as his friends. As a parent, it was comforting to know he won't be by himself. Thank you.

Well be careful when you book with Cheapoair. They add extra charges without letting you know. The first was for $15.95 just to select a seat. Not a special seat, just a seat. Next they charged $53.00 service charge for booking through them. Either of these charges are shown on the website during booking. I guess the extra charges are to make up for the low airfares.

Excellent service while helping me to change returning flight. Thank you! Above all expectations.

Went to the website to find a flight for 2 people from BWI to Memphis TN. The flights presented was an exceptional value on American Airlines, but you had to call an agent for that price. I placed the call and was told that that flight and price was no longer available, but he could get me 2 tickets on Southwest for $740 total and this would include seat selection. That in itself should have sent up a "red flag" that something was fishy because I have flown Southwest numerous times and I know that they do not preassign seats, but I didn't question.

I called after I booked the flight because I realized I gave the incorrect birth year of one of the passengers. I did not know I would be charged $96 for this. This is unfair & I was not told ahead of time of this charge.

Agent very professional, very understandable, very helpful. Good service!!

Do not deal with this people. They have a handful of tricks to charge the hell out of you when booking with them for any change, adding people to the reservation, etc. Not recommended. Besides, and worst of all. My 12 year old daughter reservation was cancelled and she could not make her trip. We learned her trip was cancelled at the ticket counter yesterday in Houston. When I called them yesterday, they said they had an issue with the credit card and wanted to sell me another ticket. Can you believe this? They said they sent an email informing us but we never got it. Not worth it. The bad reviews here tell it all.

My problem had been resolved in timely manner. The agent was very polite and helpful.

The sales rep told me the tickets were to Milan and as it turns out they were to Bergamo. After at least 6 telephone call from Israel and numerous mails and messages, they "did me a favor" and called me at 3 am!!! Their reps don't tell the truth and promise things they don't give. There is no accountability there and absolutely no service. Asked to speak to my original rep or the manager... but nothing!

This will be the first and last time to CheapOair. I was charged $29.90 for seat enhancement without my approval. Agents was rude, no compassion with customer - all they wanted is to sell! An agent saying I can't get seat assignment without their help, but I called Asiana, and it was taken care of right away. Agent, talking me out of my "travel insurance??!" I said I want to be insured, so that I will just add the seat enhancement! I'm so frustrated and disappointed!

Had really good service. Agent spent quite a bit of time with me with my booking and answering all questions. Was very courteous & helpful. Then I made an error when doing my seat assignment online & had to call back. Again the agent was very helpful. Took his time with me in getting corrected and crediting account. I will probably use CheapOair again if need be. Used because another person I know uses them. Very satisfied.

I like your efficient staff BUT because of my hearing-understanding problem with your male staff it is much easier when I have the female staff to work with BUT only because I can understand them easier through my old ears! I DO RECOMMEND your COMPANY to FRIENDS. Really am impressed with your new advertising efforts on FOX!

Booking and then rebooking my flights. Always respectful and pleasant when helping me.

My CheapOAir experience was very good. Delta Airlines had equipment failure and caused us to be late at our destination on our first day. On our return flight an accident at a service station caused us to miss our flight and CheapOair advised us as to how to use our travel insurance.

I had a great experience booking my flight. It was easy and had very friendly, knowledgeable, good English speaking help.

The lady that booked my tickets was very courteous and helpful. We have not received our tickets as of yet though.

** you and your website. Always giving wrong information about fees, prices and cancellations. Train your staff to say same things to customer. Got ticket from Seoul to Bishkek last winter and couldn't go. Didn't get any cancellations, even taxes. The flight did cost over 1000$, nothing I got back! Called and complained to your office in US and India. Nothing has been done. Now my fiance booked flight through this site. Guess, what has happened. Your consultant said over the phone that cancellation of just a booking would cost 30 dollars. He did cancel booking, but you charged 64$ instead of said 30$. ** you in the ass and whole of your company. You are the worst.

Provided excellent service and went above and beyond to find just the right flights and rental car arrangements.

The absolute worst company to deal with. They take your money and blame the airline and won't deal with their customers. They have no extension numbers, one person tells you one thing another, another thing. I travel 3-4 times a year and for the first time decided to book with them and it was one of the worst decisions I've ever made. My outbound flight was cancelled because I did not take the entire inbound flight due to a family emergency even though I informed them as well as the airline. ABSOLUTE WORST COMPANY TO BOOK WITH. THEY ARE SO UNPROFESSIONAL AND RUDE AND FULL OF LIES. Such a rip off. DO NOT BOOK WITH THEM. I'd rather pay an extra couple hundred of dollars than deal with them. I literally called 50+ times, was on hold for over an hour (no exaggeration) and still they did absolutely nothing for me and told me I had to pay for a whole new ticket and pay over $2000. RIDICULOUS.

This is the first time I book my ticket thru CheapOair. I am very please for their patience, sorry my spelling not good. I am very recommended their good job.