CheapOair Reviews

I spent considerable time making a booking for a group of people at a price that fit their budgets. After numerous calls to verify my credit card details I was told all was OK. The following day I receive an email saying the tickets couldn't be issued at that price. The button to show new fares took me to a page that did not show the changes. I called again. I was told that the fares had been increased almost 50% so I asked for the booking to be held while I conferred with the passengers for whom I was making the booking.

It was reliable, easy and economical way of booking in this site. Easy to contact for emergency change of schedule. Many times had made booking with no hassle. Several selection of airlines depending on prices. Can gain points for discounts. Will continue booking with CHEAPOAIR.

I have used CheapOair ONCE before. Even after reading numerous reviews, I thought I'd still give them the benefit of the doubt. The first time I used them was while travelling to school from the US to the Caribbean. I was stuck overnight on a random island and had to stay at the airport while I struggled to book my flight for the next day. Worst was that the airport closed at night time so I actually stayed on a bench outside the airport while guarding all my luggage! This time, I booked a flight to Dubai. My husband does not have a US passport but is a permanent resident. He called and SPOKE to a CheapOair rep to book our flight. He explicitly mentioned that he has an Asian passport and NOT a US passport. The rep was confident and confirmed to my husband that he understands and guarantees there won't be any issues.

On my original booking, my credit card declined. I phone CheapOair, they helped me by taking the information over the phone and resubmitting. I am very grateful. Thank you. This was above and beyond. I have been using CheapOair now for all my bookings and have had very good service with your company.

I was booking a round-trip flight to Dallas and after entering all information including payment, the website said it wasn't available already. It happened to me twice. Then a customer representative called me and facilitated the booking and found me a good deal. Really great help especially if you're looking for a flight that will match your schedule and your budget.

Booked a flight with CheapOair however life happened within minutes and I needed to cancel my flight. Called customer support and had no problems with cancelling my booking. Customer support was fantastic, friendly and on top of it. Thank you CheapOair.

I booked return flights for my wife and 2 sons on 1st Jan., 17 for return trip to Sydney from Bali, then you send me on 3rd Jan., 17 it is cancelled. You gave me no reason why you cancelled the trip, I sent 5 emails to ask is it still confirmed or not, so I could possibly rebook. I am still waiting for reply, to me this is very poor customer service, please respond as soon as possible. Thank you.

It is my pleasure to get all my reservations with CheapOair for many years. You are doing great and perfect job. You have the easiest and cheapest tickets. I recommend you to all my friends. Thank you so much.

When I booked my ticket, I was not aware there was a overnight layover. It didn't show up till the booking was finished. Also I tried to enter my promo code. CELEBRATE to get $50 off, and it wouldn't go through. Help?

CheapOair addresses and takes care of clients' concerns almost instantaneously. Great job! Ticket and hotel prices are competitive. It doesn't matter who takes the call. Your concern is always taken cared of. Always polite and always able to fix the problem. So far it's a great experience for me. Will be highly recommended. Thank you for a great job!

I want to thank all of the customer representatives that helped me booked this trip for me at the cheapest price for me. You guys did a wonderful job and I will be using this travel agency for future reference.

I could not be happier with the service I get from your service. The fares are always reasonable and you offer so many flights. I use you exclusively when I travel overseas to Europe and will continue to do so.

People on the phone kept transferring my call and then they would tell me that it's a different department and kept making excuses and the website all prices weren't correct. They have no communication with the customers. I am very upset with this company.

I found the process on the computer a little confusing. I don't know if it was my computer or your program. I do not know what you really wanted. I received two emails with my information. I hope I just booked one flight. I would use you again.

I have used CheapOair on many occasions and navigating through the site was simple and intuitive. A suggested improvement would be to allow the ability to schedule multiple hotels on same booking. I am traveling around the area of my flight and wanted to stay at different hotels. As a result I used Expedia for the other stay.

In general have liked using CheapOair. My only complaint is each time I chose a selection for flight, car, hotel and tried to reserve it would say I timed out and I would have to start again. Would find my choices and the price had increased. Not happy about that.

Overall experience was fine, there were moments the site froze. Had to start over, also 2 fees appeared I did not choose. I had a promo code. Could not find where to enter. Code was Getaway25. The 2 fees were 8 & 9 dollars. Can this be removed? Did not show in final tally.

The booking was easy except for one thing. I did not see any place in the online order screen to input the discount promo code "TRAVEL25" to get the $25 savings that CheapOair had sent me in an email. I would like to get my $25 savings off this booking and would like to hear back from them ASAP.

I was told by the CheapOair representative that all costs were included in the price I paid including my exit seats that I were reserved for me but when I spoke with PAL representatives they told me that I wasn't given exit seats at all and there would be an additional charge for them. I booked 8 flights with CheapOair. I won't do that again.

I booked a multi-leg flight at 7pm TUESDAY. I chatted online to make a change to the first leg of the flight at 10pm - I was told it was $129. I said that the difference in the cost is only $30. She said I could change it for $90. I told her I would call in the morning. So I call in the morning and I'm told it is $80 to change it. I told the rep that I understand I can cancel for free and it's cheaper on Kayak. He told me there was a $25 cancellation Fee. I said OK. THEN I find out there is an ADDITIONAL $60 non-refundable fee because it was more than 4 hours. So THE COST OF THE CANCELLATION WAS MORE THAN THE CHANGE - and this was not communicated to me. RIP-OFF. I have used CheapoAir MANY times and will not anymore. Even escalation was BS!

Thank you for helping me change the date of my return flight and last name change. Very helpful. The two receptionist that I talked to were very kind and considerate of my situation. Thank you all for doing a great job and low prices for the flights.

Very easy to use the site. Prices are good (of course I always wish they are cheaper :). Thank you for all your work! It's been very useful and helpful. I will definitely visit your page for my next flight. Have a great day and keep up the good work!

We had a problem to purchase my husband a ticket to Miami, could complete because of a problem, did not know what happened and immediately a representative reach us by phone and ask us what happen. We were happy of his kindly help and willing to help us to buy the ticket to Miami. Good experience, willing to help, and try to find solution.

The customer service representatives are so polite, so respectful, and extremely helpful. Online booking is so easy to do. The app and the rewards program are nice bonuses. We have used CheapOair three times and will continue to do so in the future.

I still dont have any tickets and I am not sure where to get them. It said they would be emailed to me but not received?? No download on site - puzzled by this?? I think if that was made clearer it would help people like me who are not really adept at things on computers etc.

Previous contact was for a one-way ticket. Our plans changed, and required a return trip. First flight was left intact. Agent worked with me to provide the return flight. She was professional and knowledgeable, and easy to work with. I appreciate her fine service.

I made a mistake in "ASSUMING" that the next time to depart Albuquerque would be starting with the earliest departure time after a scroll down to my acceptable returning time/date of the 24th (No 19 hr. layover). So I'm leaving at around noon and getting to Cabo later than I would have liked but no big deal, I'm retired. (The first several return date were several hours and the next day later. I don't like Phoenix that much.) I will pay more attention next time. Thanks.

I have found CheapOair to be a very user friendly site. The prices are good. There are follow-up emails that keep you informed. I have called in the past and the customer service is great too. I would definitely recommend this site.

Sorry but I do not have the booking number available right now. It is on another page that I can not at this time locate or access. I am sorry for this inconvenience. Thank you for understanding and for all of your help with our travel needs.

It's not my mistake. Called and asked for change the date, it's website, my request Feb 7th, but it's automatically book on February 6th. Finally I ending up paying $24, kindly request to waive my fee, cheapo in charge officer. And also I like to inform last week I purchased two tickets from this website under my name one to 9th lga to lax, 19th lax to cmb.

Service was good but far too long on the phone to receive credit for US charge. Never did receive full credit. Still waiting for 118.82 but the young man said it could take up to 14 days to receive full credit. Will wait and see. Service good but would help to see Charges either in US or Canadian Funds at the beginning of transaction rather than after booking has been made. That is what slowed the transaction. Having to call and cancel and then rebook. Thanks for interest.

Everything was ok. Really good and nice customer service. Easy and great savings. Was easy founding good prices and dates for travel. Also the app is really good option for get the most convenient savings. Just download the app and enjoy any travel at any time.

I booked a flight from Jinan to Toronto in the morning (China time) and waited several hours for the ticket to be processed. I was told 20 hours later that the credit card was declined. The card company said no one attempted to charge the card. I had called customer support several times and no one ever told me that the card was declined.

Customer service was very nice and helpful. The price compare to other sites I visited was at a fair price. I would use this company and would definitely recommend to family and friends. I was hesitant using this website but it all went over smoothly.

Great service and price. Variety, good prices and clear conditions to book a car. A question: why we have to pay insurances in advance? In some offers we don't have the photo of the car. Why? And it will nice to have more descriptions of the cars.

I have been trying to book a flight for the past few hours. Every time I click on the flight I want, it shows me that it is still available at a certain price, and then when enter all my information including cc info, it goes through but then says this flight is no longer available. I understand the website can't necessarily be updated instantly, but I've been trying to book it since before noon today and it is now almost 3pm. I tried calling the call center to book it and now the flight shows at twice the price than I have been seeing it all morning. I am quite disappointed. This has never happened to me before.

When trying to select seats, the website tries to see seats, so the first display shows the most expensive, and by hitting next it books them, instead of showing different options; then there is no way to change those selections without calling and being charged $15 for seat confirmation. This is a ripoff and I will not use this site again.

When I completed payment for the plane ticket, the website showed "booking confirmed." But then unbeknownst to me until too late; CheapOair sent me an email asking me to "confirm" the ticket I had just bought. And since I was not aware of that email until it was too late, I lost that fare and I had to spend more time on the phone with the agent and ended up paying more. No other airfare website ever has this problem. I shop on Kayak, Orbitz, Expedia, and none of them has had this issue. My friend recently shopped on CheapOair and she too had the same issue.

I just checked the airfare on your website and receive the ticket!!! How will I buy a ticket to IGR Jan 6-Jan 7??? I don't even input my credit card info. Please withdraw the transaction or I will report to headquarter of this fraud issue. It's very ridiculous.

This is the third time I have a problem buying tickets on CheapOair. I can not understand what's happening. I used my PayPal account and after my credit card and NOTHING. I got a email saying IS CONFIRMED, but is NOT... Come ON?!!

My wife and me were cutting short our trip in the U.S. due to her "medical condition". I tried to make direct reservations with various airlines but was not so successful. Had difficulty navigating around the different websites. My wife reminded me about our previous bookings with CheapOair and so I was able to book our flights in no time at all. I like the way choices are presented and the user-friendly design of the website. Thank you for your good reliable service!!!

I am being charged for seat assignments and unable to reach someone to talk to about this. These are not the seats that I chose and I am being charged for these seats. I have called customer service several times and was not able to reach someone. Today I call and I am on hold for 45 mins and still no one is picking up.

Best way to save money when traveling for flights, hotels and car rentals. I find the site is easy to use/navigate and have used CheapOair for a number of years now to get the lowest posted prices on flights to the Caribbean and Europe. Thanks CheapOair!

Thanks for your prompt and excellent service. Use mainly CheapOair whenever I travel. They are always the most aggressive when it comes to cost as I am on a limited income and like to travel as much as I can.

Good service. Good prices. Clear web page. Too many cookies about insurance, rental cars, hotels which makes it sometimes confusing. In general, good information, dates, times, layovers, etc. Good service for flexible dates and information about saving money. No information about reserving seats.

I booked on the phone with a live person who never told me about an additional service fee. I now know it is in the terms and agreement but was given a verbal total dollar amount without being told that the service fee was included. It should have been disclosed.

It was hard to call customer services. The number was unavailable. l was not sure if it was ok to buy my ticket because it did not require my passport number. Then may you please also call when the ticket has been purchased? Thank you for sending promotions to my email that helps a lot because l usually buy my tickets in a long period before l travel. Would be glad to have more deals sent. Thank you.

I was unable to enter a promo code and submitted the booking. When I called customer service I was told the $20 could be credited to my credit card by sending an email to Feedback@cheapoair.com. I did just that and haven't received a response yet. Please credit my credit card. Thank you.

I called to request info on cancelling my flight & was put on hold for an extremely long time. I sent an email request to Customer Care and have not received a response (over an hour). Very frustrated! I would very much like a call back, an email back. I can't sit and wait all day!

Today I booked another trip through CheapOair. Everything went smoothly during booking, but I made a spelling mistake on one of the names of our party. I was able to fix it via "chat on line", I got excellent service, and I was issued new tickets with the right name. Thanks again for your help!

The website was easy to access and booking was a breeze! That is why we have continued to use CheapOair over and over again. I have tried others but always feel safest when dealing with CheapOair. Thank You.

I booked my tickets and two days later they send an email saying I don't have tickets until I pay them an extra $3000. Then the supervisor says it is CheapOair's fault because I paid before price change and they will fix it. Bunch of employees that contradict each other and don't know what is going on. Horrible experience and never again as a customer.

I was told over the phone that CheapOair will match the lowest price available and they only refunded half the amount. The time they took to answering my email I was unable to cancel my reservation and book at the lower rate.

I do not consider myself to be very savvy on computer or internet skills, but I was able to find the flights I needed and book them. I even compared price of the same flights if I booked them thru the airline itself. I actually saved by booking through CheapOair and using a coupon. It's how I will probably book flights in the future.

I had a great experience going thru your company. Your staff was great. This is my 2nd time working with your company. I feel you give me a good deal.The only thing is I lost my passport and am going thru the post office expediting it. I was wondering if you could help so I know that I can go. I seen you had a $45 plan. Could you resend me info on that?

The gentleman in customer service was exceptionally kind, patient and efficient. This recent call was one of the most pleasant airline communication experiences I've had in years. He even waited for me to make up mind after four different variations. And then confirmed it clearly with me one final time. Thank you!

Since 2 months do I try to change just one letter in a travellers name. I called several times and even wrote to the customer service (without getting an answer). When I called did I get 3 different answers to my request. Please train your agents on the phone better. The last experience was that I booked a nine seat car and got downgraded to a six seat one. I am very disappointed this time. I booked a few times with CheapOair but had never this bad of an experience until now.

Needed to get from New York to Brisbane, and wanted a business class seat. Found a great seat for about half the price I usually pay, and had bought it within about five minutes! And I got to pick my seats! I'm a convert! Now... I have not taken the flight yet (on a new airline for me)... so the jury's still out on the actual flight.

Derrick did a nice job assisting me. The only complaint I have is I was told there was no bereavement consideration on fare price. It was expensive and is a financial hardship. My kids' father died suddenly. It would be wonderful if you could assist with that. Thank you.

I love CheapOair, the only internet flight finder I use. I have used them for over 10 years and I would recommend them to all of my friends and family. My husband and I swear by the website. We are using them in Jan and Feb of 2017 already.

Always an easy process. The price will jump after you book. Booking fees, seat assignments, taxes... Do not forget insurance. I received a discount code of $25 off. When applied, I got $12 off? I am a TSA Known Traveler. I am constantly entering this number in and when I get my tickets. It has NEVER carried over to my actual ticket. I am racking up CheapOair Points? Doesn't tell you what they are worth until you cash them in??

Always very reliable. It's not the first time I use CheapOair to purchase tickets and never had any problems at all. I will continue to use it because the service provided is excellent. I have recommended it to friends and they feel the same way.

I understand that flight prices change rapidly but when I check out, I expect to receive the price that I was quoted from beginning to end of checkout. After putting in my credit card information, they changed the price by hundred dollars at the last stop of the whole process. As a consumer it's frustrating (especially on mobile) because you either have to start the whole process over and hope to get a better deal or just bite the bullet and let them upcharge you. They also make it appear like there are barely any seats left on the plane (for a trip five months away).

I always prefer making changes (including cancellations) online, but that wasn't possible. CheapO just couldn't resist trying to sell me on a "change" instead of "cancellation". Well, kids--if I'd had the info to make a change, I would have. I don't appreciate the pressure (however gentle) not to cancel. But Amelia was professional and the cancellation (once we got past the "change/cancel" hurdle) was quick and painless. But there is NO reason for it to take more than 7 days to refund my money except, of course, CheapO's interest-skimming. Yes, I know about that.

I am very confident in the booking process in that I have used CheapOair in the past. All of my questions are self-explanatory, the pricing, baggage and seating rules. Don't look any further. When it comes to online travel sites I haven't found anyone as smooth.

I called to inquiry the charges of extra $200 for my seats. I had to wait a long time for the available agent to answer. However, the long wait was worthwhile because your agent Denita patiently explained the charges and agreed to remove them by reassigning my seats. I appreciated her excellent help and compliment your employing excellent agents like Denita.

I was charged the plane ticket double from my account without consent. I received afterwards an email saying that it seems there was an issue with the payment. I Now have to wait 14 business days for a refund which I hope is there and without delay.

My reservation was followed by an unsolicited phone call offering to select seats for my flights for an additional fee. After asking for a supervisor, I was given my seating without the fee. I was more than annoyed by this attempt to extort extra funds from me.

I had to cancel this flight because it was only one way and we needed round trip. I am truly shocked and disappointed that it will take 7 to 14 days from my money to be refunded onto my credit card. Especially since I called the very same day when I discovered my error. I personally feel that this is not a good business practice, but will continue to try and make reservations through CheapOair.

I would give 5 stars except that when I called within one hour to cancel my flight because I had found a cheaper price, I was promised that the price could be matched and a partial refund issued. I was told I would receive an email within 1-2 hrs to confirm this information. After 2 hrs had passed and I still hadn't heard anything, I contacted customer service via chat to follow up. They once again assured me that I would get an email to confirm the refund within 1-2 hours. Over 12 hours later I still have not received any such email.

I needed to fly into one city and out of another. I also needed a rental car to drive between the 2. I also got a hotel reservation. I was able to do all of this in under 15 minutes and at a great price. They gave me reward points as well. I couldn't have asked for a better experience. Thank you.

Search for flights yesterday. Found what I thought was the best deal. Checked again today and it was several hundred dollars less expensive. Very disappointed. I will most likely use a different website next time we travel.

Your website is riddled with problems when it comes to logging in and redeeming points. For the past 2 weeks, I have attempted to log in to claim 10,000+ points that I have accumulated on flights. I have not once successfully been able to log in, on two current version browsers (Firefox and Chrome). When attempting to log in to access my points on the app (which I have been trying to do for months), the app crashes repeatedly, logs me out, and displays error messages. This is unacceptable. You offer a rewards points program with points that cannot be redeemed. But the purchase process, of course, works smoothly. I do not recommend your service, as I think this is a breach of responsibility to your customers, and I am reaching the point that I may write publicly about my negative experience in this regard. I would like to speak to a customer service agent as soon as possible to remedy this situation.

I am not sure what the processes with your company but whatever it is the experience I had was beyond horrendous. My reservation was canceled twice claiming that my bank would verify my information. So for the third time I place my reservation I contacted the credit card verification team, and they reached out to my bank. My bank then verified my information and then the representative proceeded to tell me that he would call me right back to verify my phone number. 45 minutes later of me standing next to my phone still no call so I decided to call back. After calling that I receive another representative that didn't know what's going on from the credit card verification team transferred me to someone that supposedly a supervisor. Then after that they reached out to a supervisor that happen to be out for a walk and should be back in 10 minutes.

I booked a flight for a senior citizen. The cost of the ticket was 332.00. Then I was informed that he could not fly alone, so within 30 minutes I cancelled the flight and was told I would receive the full refund... Then I received an email stating my refund was processed for only 86.25. I am also waiting for another refund from months ago, which was never refunded as promised.

I don't want to spend too much time on this. But your guys' customer service is beyond terrible. First off they never listen to my needs and the correct way to go about helping me fix my problem. I have tried on 3 separate occasions to book a flight as a gift for my parents but all that seems to happen is I get tossed around and transferred from line to line and my problem never resolved... I've sat on hold on my phone for over 30 mins just to be hung up on by your guys "travel assistants" who really are no help at all. By far my worst traveling experience and I will make sure not to recommend you guys when asked about easy and efficient traveling.

Someone called me to verify my billing info. His name maybe Willie. He was so rude, disrespectful and ugly. He called and didn't tell me who he was and was acting so disrespectful and asking me to tell him the information without addressing himself or being professional.

I have used CheapOair before for reserving tickets and each time and I have been very pleased. The website is very easy to use and they also have a phone # for getting tickets. I always feel I get a good price for my tickets.

I was very happy with finding acceptable flights and times for such a great price. Then after an hour realized the dates needed to be changed so called in and was able to effectively make the right change. All in all I am very happy.

Said there was a promotion of 25 to save $25. Didn't say anything that would be towards a next trip. Booked the trip and then found it later cheaper. Say you have $23 one-way or $49 one-way and it's never ever that price plus baggage plus this plus that. It's not cheaper than anything else.

She ask me if I want the preferred seating, I respond NO but she insist on it. I keep saying NO because I don't want to pay extra especially $99 each. The next thing I know when I look at the receipt I was charge of it. I called back and ask to removed, it will take a few days. It was a hassle to keep calling back just to cancel the amount. Next time don't force it.

You sold me tickets for seats that were not available. You sent me an email confirmation months ago with confirmed seat numbers. You lied to me. You totally messed up my travel plans. Why did you do this? If you can't confirm seats then don't send me emails saying so.

Booking our flight was easy. I enjoy doing business with you and I would recommend your site to others. I have booked several flights thru you and I'm completely satisfied. I find your application easy and your prices are good for my needs.

The information was simple and precise. All I had to do was fill the spaces... Phone nos were indicated during all the procedures, but I did not have to use them. In brief, anybody can use this method which was previously available through travel agencies... With a little supplement, of course...

The agent really listened to my needs and worked hard to find something that would work for me. The agent was very pleasant on the phone and offered me options that allowed me to verify my plans prior to booking, which was paramount to making this trip possible.

Called to get a price and when I disagreed with the price vs price online, I was hung up on intentionally twice. Horrible phone customer service. I want to speak to the CEO or CFO of the company. If I don't get a call follow up it will continue to be poor customer service. I hope someone cares about this business to respond.

Whenever I booked a flight it change the date on me and I cannot fly on the date it changed to. Wanted a refund within 10 minutes and I lost $150. Stayed on the phone on hold for almost an hour. One lady was going to refund 75 back, transferred me to somebody else and I wind up costing me $150 just to cancel a flight in 10 minutes time.

Your company left me in a country to depend my way back home after the Asky airlines couldn't find my confirmation number for me to board a flight from nigeria to america on Thursday. Customer service and supervisor hung the phone up and refused to help me, and I missed a flight on Thursday not knowing how am getting home, then I heard my ticket was cancel when it wasn't suppose to be. Was at the airport in nigeria waiting to board plane, airlines stated it was not confirmed by your staffing.

Purchasing ticket was fast and easy. Seats selected was confirmed the same day. One of the best sites to buy your tickets from. I highly recommend purchasing your airline tickets here if you would like the best price option available. ✈✈✈✈✈

I am using CheapOair for the second time and have been so pleased with my service at this time I will not use any other service!!! Thank you for your kindness and help in my travels. DUE TO CHECKING IN YOUR SERVICE DISREGARDS THE LONG LINES. LOVE IT.

When I needed to change my flight, I called CheapOair where I was given absolutely no help and was told to email the company. I was sitting at the airport, wasn't like I had time to be sending out emails with questions. The associate was rude and wasted the very little time I had left. When I had to change flights to reach my destination, the pilot walked off the plane and was delayed for 2 hrs! I paid for 2 tickets due to no one helping me in exchanging the first one, sat around an airport because of an angry pilot, and still have yet found anything resourceful in using CheapOair and the CheapOair Credit Card. Worse experience ever.

I was very pleased with the customer service I had with your representative, with helping me book my trip. I will in the future use your services. Thank you once again and have a wonderful New Year!!!! I will in the future refer to my friends your services. And tell them I'll send is fine I was with it.

The gentleman who we dealt was courteous and patient. He helped us change our flights, he was easy to understand and explained everything thoroughly. Rate him highly. We would recommend this service to our friends and family in the future.

Well I had a nice experience booking my flight. But now I saw that Flight hub have the same tickets I bought for $439.30. Could you match that price? I would love for you guys to do something about the fare. I always buy tickets through you because I thought you have the cheapest price. Thank you and have a wonderful day.

When I got the opportunity to pick my seats, the service showed me "suggested seats" for my flights. The first set of seats was free, and so on the next page, when I saw suggested seats, I said "ok" without realizing that they were seats I would have to pay for! Suddenly without realizing it, I had agreed to pay an additional $150 for seats and I couldn't change it! VERY DISSATISFIED WITH THIS!! I would not have agreed to pay for seats and it happened so fast without my realizing it! Not happy at all CheapOair. Will be explaining this to all friends and family on Facebook. This is deceptive!

I booked flight ** for a flight to CZ from LAX. My grandmother died so instead of flying back to LAX I changed flight to Baton Rouge for funeral. I accepted the flight change of $1400 but found the flight was not changed, I was given new ticket. This is not what I asked for. I want my money back.

I was not aware that I was going to pay extra for seats on the planes. I called a number to find out about it and was given another number so called that number. No one was at that number so I left a message, no response back to me. This changed my flight price considerably and I was very surprised and upset. What am I supposed to do about this? One of the men I spoke with who gave me one of the numbers I called said I didn't have to pay for the seats!!!

Today I checked my reservation for my family and when I booked it, it was on the 24th of March.The lady that called me to confirm it changed it to the 21st. Not knowing this I confirmed the flight. Today looked at reservation and saw the change. Called in and tried to change the flight and they wanted $3000 to change it. So I called the airline and talked to them and they changed it for free. WOW really. I will never use this site ever again. Expedia is way better!!! Don't contact me I fixed it and I again will NEVER use you again. Such BS.

Due to issues relating to American Airlines' decision to change its schedule, it became necessary for me to cancel a reservation made through CheapOair. That cancellation was made on October 10, 2016. 2.5 months later, after receiving a number of emails indicating the refund was still in the "process" status, I called their billing department and was basically told that I was "at the mercy of American Airlines." The next day I received an email indicating that my refund was being processed and it would take one to two billing cycles before I would receive the refund. That notification effectively means that I'm looking at having to wait another 60 days or so before I'll see the refund.

Your prices should include at least a carry-on. Impossible to travel with no baggages or make them a little cheaper to add. Also, before booking and it ask you to add a checked bag or carry-on need to be specific about that you're only adding it to one way not both. After adding to both ways well you're really not saving much.

My experience searching for my flight was very pleasant. Was easy to process and great price compared to other sites. Had different options to select making my decision very hard but at the end very pleased. Definitely will recommend this site to buy tickets. Thanks.

So far everything has been great. It's easy to book and you let people know what going on. I will let my family and friends know how easy it is. I like how you get emails about your flights. Very happy.

Experience was not good. I do not like the fact that the price changes. If you have to go back in to complete information my screen timed out and when I logged on the process restarted and the price had increased. I had to try multiple times to find a flight with the same price.

Immediately after booking I discovered that same flight was cheaper on airline website. Also did not know I was paying a $48 service fee for the tickets I purchased. Nowhere during the check out process did it state a break down which showed the service fees. If I had known I never would have booked through CheapOair. I have paid service fees on other sites but never more than $5-$10. I immediately called customer service and got passed from person to person. I was told there was nothing they could do. Next I sent an email and received a response stating that refunds are not discussed by email and that I should call. I tried that! I also noticed that I could cancel within 4 hours of booking. While talking to several people on phone I was never offered that option! Never again! I travel often and will never use CheapOair again! I feel taken advantage of.

Unacceptable service. Had a reservation booked and when I get to the airport they tell me it's cancelled. I received no notification and am now stuck at the airport with no flight out, no hotel, nothing. I called and they can't do anything for me. Now what am I supposed to do??? Exactly. Not acceptable. I didn't even want to give you a star but it didn't let me submit this without it.

I tried booking online but could only seem to book for one person to travel. The gentleman I spoke with was able to complete my request with both travelers. My wife would have been very disappointed if I were to go alone. He may have saved my marriage.

Great customer service experience. The customer service representative was very helpful in correcting my booking dates. My browser inadvertently changed the month I was booking to a previous month. This was handled quickly and efficiently in minutes. It is very much appreciated!

I had a fabulous experience. I booked a flight online, then on the final confirmation page realized the flight return was for the wrong date. I had changed dates a couple of times shopping for the best rates & the last time the optimal departure date didn't register in the system. I called within minutes of payment & the first representative said there would be a $25 charge to change the flight departure. I told him I would cancel the transaction entirely & he transferred me to a second representative. The second rep asked why I was cancelling & I told him the upcharge story. He said no problem, no upcharge, and booked the next day change, same airline, same flight number, but NO CHARGE. I love you guys!

Unfortunately was on wrong website and am paying USD. Totally my fault. Had difficulty getting seats ended up with 2 bookings with the help of your agent then ended up with 3 different seats in 3 different rows? Lucky I called WestJet directly and they fixed everything for me. I guess I should have gone to them directly instead of getting caught up in possible lower fares from your US website.

I reported an issue to them about it automatically assigning seats and charging me additional fees for these seats. I called and someone immediately assisted in fixing me being charged this additional money. I had reported previously with a bad rating and now would like to take that back.

You are very good service. I'm so sorry, but my English not well. I just want to say you do very good job. This time not the first time, l choose you to buy the air tickets, when I take long travel to Vietnam. Thanks for your service, see you again.

Always check here first for lowest prices. Found a round trip flight for WAY cheaper than anywhere else I looked. Had a coupon code from a previous booking which made my flight even cheaper. Can't recommend it enough, will continue using this website for future bookings.

I would appreciate quotations in CDN$. It is not until the very end, in very small print, that I am advised that the quotation is in US$. I have used your site a lot, but, I will stop doing so if I cannot get quotations in CDN$. BE UP FRONT! Say US$.

As of today every trip purchase or Hotel booked has been perfect. Thank you. Will keep using your services as needed in the future. My next trip that I will like to organize is from Trinidad to Curitiba in Brazil some time between March and May.

Site was offering $15 of but coupon was not going through. Not easy to deal with discounts. Also unable to choice seat. Not very comparable with cell phones, some difficult. Would be nice if tech. can check your site. Even review not working properly.

Wrong date given, requested a change, to original date your site stated, they wanted 100.00 difference. I requested help with editing, the name on card was incorrect. I was hung up twice, all because I asked to speak with supervisor or manager. Never happened. I asked for a refund when nothing was resolved, the representative told me she would make sure I would be refunded my 188.00. I asked her for a confirmation #, she there was none to give, but she would email me the refund of 188.00, but I received a refund of 9.99 only. Disillusioned.

I bought my ticket for $795 and when I checked the next morning the price has dropped to $745. Besides the price changes, the return flights are different too that works in my favor. Instead of returning on the 23rd of January, I can return on the 21st for $50 less. I didn't want the $50 back, but I called right away to make the changes on the return flight. After talking on the phone with the call agent for 39min, there was no changes made and he insisted that the price has increased already. Of course, for someone who checks flight prices redundantly I am well aware of the price changes. Therefore, I took screenshots of the price of $745 while I was on the phone with him so that I can prove the price is what I stated. After 39min on the phone with constant "Can I put you on hold?", the price went up and no changes were made.

Claim 4 Star Hotel. Is not. No air conditioning. Breakfast was very minimal. Try calling out to contact you from Hotel, was not possible according to them. My luggage was detain in Newark not arriving in Lima Peru on my Arrival. United Airlines was courteous and called me to see where my next Hotel may be to make arrangements to get my baggage delivered to me. You can write back to me at my email address since I have no phone service here. Unless you have a Peru contact number. Thanks.

Fast and efficient communication with Mr. ** regarding additional luggage question. Thanks for helping me out on the issue. Modesto was courteous and fortunately there was almost no wait time. I will not hesitate to recommend the site to other family members and relatives who travel also a lot.

It was very easy to book my trip to my mom's. She is having stage 3 Dementia and I needed to be with her. The flights came to me through email, and they were just perfect timing. And the right price. I am very happy with CheapOair.

I found the tickets that I needed right on time and in a good price, thanks! Anybody that use CheapOair will be ok, thanks for helping us to keep traveling around the world. If you continue to give good prices, would have no problems having customers like me. Continue the good work.

The website is user-friendly and extremely helpful on finding flights to specific destinations. I have used this site on numerous occasions and have never been disappointed with the results. Each occasion I was able to obtain the cheapest option to each destination which was helpful in keeping to my vacation budget.

Professional, kind, helpful, solving problems not making me feel bad. I will always use CheapOair. Thanks for making my trip possible when I made a mistake when booking the first time. I trust you and will recommend CheapOair for everyone. Happy 2017!

Booking Agent from CheapOair was very efficient and very Helpful and friendly in helping me organize and book a complicated Flight. I was visiting several Countries in Europe and then had to Change my return flight Because my schedule wound Up being Delayed a week. Thank You.

We were not finding a flight and guys called us. Got a flight right away. It was very helpful. Thank you! Gentleman was polite, patient, easy to work with. He listened to our needs, and found the right flight. I would recommend CheapOair to my family and friends.

I felt very comfortable while looking for my flight. It was a very easy and fast process. I have recommend this site to all my family and friends. The process of purchasing the tickets was very simple. If you are planning to purchase tickets online I highly recommend it!

I was picking my departure from YVR to LAX and closed the window thinking I would be able to ask some questions to see if I would need a earlier flight and was charged. Your 4-hour change policy is not enough time and I was charged another $100 - defeats the purpose of selecting a deal through CheapOair. Very disappointed.

This is not my first trip to Europe. I have always booked with CheapOair and I was never disappointed. Their rates are good and when speaking to a Rep over the phone, they seem to be very professional and helpful.

It is always a pleasure to use CheapOAir; gets all the Hassle off me. They are very professional and reliable. Trustworthy. It's like having a very special personal service; you do not need to be a rich person to be able to have such assistance. Great!

I had a 16 hr layover that I wasn't aware of until I got an email confirmation. On the app it only says the number of hours total (which is my fault for not noticing) and the starting date. There is no date for the day you land which mislead me to believe I would be arriving the 24th Christmas Eve which is why I booked the flight in the first place, not the very end of Christmas Day.

It is wrong date for flying. I called but they wouldn't change unless I paid $300. I only paid $200 for the ticket sounded unreasonable to me. Is there any way you can help me? I would really appreciate if you could contact me to work this out. I will be waiting for you to contact me. Thank you.

Very disappointed with you scamming additional charges into airfare even when they aren't selected. Enhanced seat assignment was added without my knowledge. Tried canceling entire trip for 8 men within minutes of booking and was told my credit card won't see a credit until 14 days. So, I had to keep this booking because I couldn't put an additional 3k into my card.

Found a flight at CheapOAir from Melbourne to Buenos Aires at around 1680 AUD. I go ahead and try to book it. After putting the credit card information I click book. Next, the web page says the price has increased by 300 AUD. I refuse and click on "search more flights". Then 1 min later a girl with thick accent called me saying she can fix the issue of the price increase. She basically said I could book the flight on the phone through her. She said she worked for CheapOAir. I immediately assumed it was a scam. I said no way and hung up. Was it a scam? I don't know for sure. Never used CheapOair before. I know people have but to me it looked fake... price goes up just because and then Indian girl calls wanting my credit card info... maybe I watched too many scam videos on youtube... ended up buying the tickets through Air New Zealand. Paid more but with peace of mind.

Harry helped out very graciously and explained everything clearly. He even called me back when I needed to check with my husband about timing and cost, to make sure I would get what he had offered originally. I've never had that much assistance with other websites.

Excellent all round service. Always has been efficient and proactive. Many times used and always satisfied. Better than all the other flight booking sites. Gives always best prices. Thanks for all your help in finding best flights and prices. Telephone service also excellent.

Airline ticket booking website are many but CheapOair is the best I have ever found. Their good communication, clear transparent features, and unbeatable price range is the uniqueness of Cheapoair. I suggest CheapOair because they will make you feel you are dealing with a people you have known since long before, and befriended long before. If you want make your trip headache free and hassle free then go to the CheapOair is the best.

I call back 5 minutes after bucking and agree to pay additional charge for the change 45$ per person. I call today to see if changes were made. Nothing today. The changes cost an additional 75$ per person if I want to returned the date I want. I don't think is right to do this.

I was very happy with the flight options available to me and the simplicity of making the travel arrangements with CheapOair. There are plenty of options for lodging, auto rental, and etc. I will, most certainly, use this site when making future travel plans.

My customer service representative was professional, courteous and kind. He found me a hotel that was exactly what had asked for, and upon arrival at the hotel (DoubleTree Hilton in Crystal City, Arlington, VA), they were exceptional in every aspect of their care. I would definitely use CheapOair in the future, as well recommend it to my family and friends. Happy New Year to all!

After booking through CheapOair I immediately checked the price of the flight on American. Turns out I would have saved $20 if I just booked directly with the airline. In the past CheapOair has saved me money, so I did not check the airline first. I will not likely use CheapOair again since they simply tack on additional cost and provide no additional service.

We booked a flight to Utah from Chicago. My mother-in-law passed away. We called CheapOair. We were told to pay an additional $150.00 per ticket & it would be changed to another date. The airline did not honor it!!! Out $750.00+. CheapOair refused refund!!! Worst customer service!!!

I booked a flight and found the same flight much cheaper. I called to see if I could be reimbursed the difference and could not understand a word of what the customer service rep was saying. I got transferred to another rep who was very rude and said since I did not call within 24 hours I could not be refunded.

CheapOair has always been very helpful when I cannot book online. To book online is very easy and self explanatory. Staff are always helpful and courteous. They are always trying to fit your needs with dates or flight charges. I definitely would recommend to book through CheapOair. You can also find reasonable flights that fits your needs.

Just wanted to say thank you to Cheapoair customer service for being so patient and getting the flight that I wanted. I changed my flight twice within 2 hours and customer service really took care of the changes. Once again, thank you!

I had to cancel my booking just two hours after booking, as it overlapped with Booking for me with another company made for me by my friend. When I did my booking I could see a message that I could cancel the booking within 4 hours after booking itself.

This has been one of the worst travel experiences ever!! There was a mistake on my booking. I can't speak with a human to correct their error and am out hundreds of dollars. I tried to correct the error immediately. There are no call centers for US customers, the chat bot is useless and you have to wait hours to "talk". Avoid this airline!

Their customer service was horrible. No one spoke clear English so they asked me if I wanted someone who spoke Spanish like that would help. They wanted to charge 200.00 to change a 300.00 ticket and said the insurance was only good for someone who has a death or surgery. This was very misleading in the offer of the insurance.

I purchased 2 premium economy class tickets from New York to Hong Kong with 1 stop at Taipei. When I booked our seats from Eva Air and found out these are economy class instead of Premium economy. However, CheapOair charged the price of premium economy. What a difference! So, here I would like to warn all customers: watch your itinerary! CheapOair staff showed no apology at all! Very bad experience! No more CheapOair! LOL!

I will never, and I mean NEVER USE THIS COMPANY AGAIN FOR ANYTHING. Not only did I just lose every cent of the $337.16 I spent on the round trip flights to Mexico, but I have never dealt with such rude and incompetent people, EVER. A month ago my friend and I both booked round trip flights from Florida to Cancun and we ended up not being able to make the trip. I called four times to cancel my flight, beginning on Monday and it is now Wednesday. The first time I called, the call dropped and no one bothered to call me back. I called again and was on hold for almost 40 minutes. Called again and was told that they would submit a claim and call me back within four hours. No one called me back. Called a 4th time and was told, "sorry mam, but we only return phone calls to those in the United States and the United Kingdom." I LIVE IN FLORIDA.

I totally understand how things work when it comes to customer service on selling stuff to clients. Before I start complaining let me share my experience with CheapOair business. I called on their 1800 number to reserve round trip from USA to home country. One of the female representative answered the call and started taking details to give us the quotes for the specific dates. While she is doing that I have mentioned her that I don't have complete details of other passengers which I would be sharing with you tomorrow only if I am comfortable with the flight fare.

I booked a flight in October, leaving on Dec 20, 2016 to join my family for Christmas overseas. I arrived at the airport and try to check in, only for the airline operating the flight, Swiss, to inform me they do not have me in their system. Because CheapOair booked my flight through Air Canada, Swiss advised me to speak with Air Canada ticketing. Air Canada ticketing explained that my original flight from Montreal to Zurich had been cancelled due to something called "ticket time limit expiration". This meant that although I paid CheapOair for a flight, their system didn't confirm it on time with Air Canada. I then called the helpline, where a supervisor advised I be a bit more insistent with demanding to be put on a flight. Air Canada refused, placing the blame on CheapOair.

I booked a flight through cheapoair.com. I paid the $49 trip insurance in case I needed to cancel the flight for work reasons. Come to find out, you have to pay an additional $50 to cancel and then you are charged an additional $200 as an airline booking fee on top of all of that when you want to rebook and use your "credit". I was given a $646 credit and when I went to rebook another flight that was only $540, I was told I would have to pay the $200 rebooking fee and then an additional $100 because my new flight wasn't in the same class as the previous flight I booked - which the customer care representative could not explain to me.

I was excited to make a travelling plan and bought a ticket from CheapOair without researching tickets from other places and forgot about it till 3 days before actual travelling and realized that connecting flight gap was 13 hrs (I have to sleep at the airport). So I called rep to see if I can change the flight, he was very rude, first of all, and asked me to pay $476.00 more to change to other available flight. And I read the "Important information about booking" and realized that everything was non-refundable.

We purchased our tickets to Punta Cana, DR through CheapOair. The tickets were very affordable from a lower end airline (that should have been our first clue that we were going to have issues). My husband said that when he purchased the tickets, there were no negative reviews on the airline. Well, one month before our trip, we received an e-mail from CheapOair stating the flight had been cancelled by the airline. There were a number of horrible reviews regarding the airline stating that flights had been cancelled without notification so at least we were notified by CheapOair.

The story starts when we were flying out from Austin and because of miscommunication with the airport and airline we were unable to catch our flight. American Airlines was unable to book us a new plane because they had no access to the ticket and could not change them. Only CheapOair could. And after being on the phone all day with numerous people still nothing was resolved and CheapOair was trying to make the Airlines pay when they couldn't because they could not access our ticket information.

I had booked a flight to Budapest and called Cheapo to confirm the names on the ticket. I was however told that though my departure flight was confirmed my return flight was not. I subsequently gave my card details to the customer service representative with a promise of a receipt being sent to me. Lo and behold no email confirmation so they've taken my card details and not booked me on the flight. I tried calling back only to be held on the phone queue for 45 minutes. When I finally got through to them the guy was extremely rude talking over me and not listening to my concerns. NEVER use their service people unless, rude obnoxious and semi fraudulent service is what you require.

I've been trying to cancel a flight reservation that I made. CheapOair has a four hour no fee cancellation policy. However you will never be able to do this in a four hour window. Once customer service is aware that you want to cancel your reservation they never get back to you and keep you on hold for hours… It will probably end up being four. I've currently been on hold for over two hours. The CSR I briefly spoke to said he'd get right back to me at the other check on something… That was a half hour ago. He asked why I want to cancel my reservation. Unfortunately I was truthful and told him I have found a better price. He offered to do a price adjustment, I told him I preferred to just cancel my reservation. I was then put on hold immediately and no one has picked up since. Go elsewhere if this is not a reputable company. They take your money but if you need to make a change will never occur.

I have traveled to dozens of countries and have been purchasing airline tickets online for over 10 years. I have always checked Kayak, CheapOair, AirGorilla, Orbitz and a couple others whenever I am buying tickets and CheapOair has NEVER had the best price. I have used their website and search engines but they are always more expensive. Orbitz consistently has the best price. I think there have been maybe one or two occasions where this was not true in something like 20-40 airline ticket purchases over the years.

My boyfriend and I purchased a plane ticket through them today and then got a phone call asking for us to verify credit card info over the phone to proceed with the purchase of our tickets. I had never had something like this happen before so it was a red flag to me. I hopped online and read all these terrible reviews and it scared me. They were telling us we needed to confirm the card and I was not comfortable with that at all. They did have thick accents and I can't tell you how many times I've been scammed or have had people try. I've never purchased a ticket where this has happened before.

I have been using CheapOair for years. I think recently they learned from Wells Fargo corporate clan how to mint money. I was trying to make a booking and somehow it did not go through and eventually I succeeded to make one. I never received any call from them in 6 years and then someone called me that I was trying to make a booking and he will assist me. Without even confirming me he made a booking. When I saw two booking on same date, same destinations and called them back they told me I will be charged 150 dollar cancellation fee, another 21 dollar other fee. I don't know what is that.

I booked a flight from Cheapoair online, and discover 2 days after that there's two missing letter on my last name. I phoned Cheapoair customer service every day asking for a name correction and all of them just telling me to cancel and do rebooking. I was really felt hopeless. I follow their advice and I lost C$1400. That money supposedly gonna buy some presents to my family this coming Christmas. I don't want to book thru Cheapoair anymore.

Made reservations on Saturday 12/10/2016. Attempted cancellation on 12/11/2016 and could not get anyone to help me. 12/12/2016 called again for cancellation and got charged 100.00 to cancel. Cancellation fee is not justified. Considering airline did not confirm reservation. Attempted cancel Sunday 12/11. Agent did not offer any other recourse.

On the 29th of September of this year I bought an air ticket to Dammam-Maputo and vice versa. So by mistake I failed the surname of the person who was going travel on December 21 of this year. The name registered was: Jacob ** and the correct name would be Jacob **, which was not possible to rectify itself during the exchange of messages with the feedback CheapOair team that I thought I could solve this issue that became a problem for me. So I was forced to buy another air ticket already with the correct name.

I want to thank assistant for understanding my situation. She accommodated my travel plans according to my needs. She was quick and grasped my concerns. She was calm and patient with me. This experience was very important to me. Thank you Very much.

I made a booking for the entire family from Canada to New Zealand. After several weeks I found out that my mom can't go with us. So I called CheapOair and told them about my situation. At first they weren't helping until I agree to pay the cancellation fee. They got my credit card number and charged me $200 cancellation fee. On top of that they told me taxes are not refundable which was around $150 and when the transaction was done and I got an email from them they only refund me 80 percent of my actual ticket.

CheapOair is ok to use if you don't have any problem or issue. If you do however and need to deal with their customer service team you are likely to be incredibly disappointed. My experience had a CSR person outright lie to me and when I followed up with a manager (finally getting a hold of him after 2 hours or trying, being cut off, phone ringing for hundreds of times, or never getting connected at all.) The manager was not any more helpful. He was condescending and just kept repeating his lines from the script they must be provided. Clearly the manager was not given any ability to think or make decisions on his own. My whole experience in dealing with this company was frustrating and disappointing. I would not recommend taking a chance with them.

My flight was cancelled due to weather. I had to drive from NY to NC and American Airlines gladly refunded me. However since I booked through CheapOair they sent the check to them. I called CheapOair 2 times and was told someone would call me back. No one ever did. I finally waited on hold 30 minutes for a supervisor. He informed me my refund had been processed and it would take one or two billing cycles, not days, billing cycles! This is crazy! Book through the airline, pay the extra five bucks and save yourself the trouble!

Saw highly mixed reviews about CheapOair and was concerned about doing business with them. But the price - over 40% lower than other sources for international airline tickets - and the four hour cancellation policy convinced me to try CheapO. I needed information unavailable online and called for assistance. The agent was highly service oriented, professional and patient - - on par with good agents for credit card loyalty programs.

You guys have been great. Recently I booked a flight from BUF to IAH Jan 4th, the call center woman spent the time to get me the best price! She really did. Thanks CheapOair. You made my holidays! My wife is Filipina and we both have traveled there via Cheapo. BestnDeal as always. Money matters, call me a cheapo but not a fool!

A previous agent had booked me on a Delta flight for Mar 04, 2017. I had actually wanted to travel on Dec 04, 2016. I had changed my international itinerary to fly into the USA via Atlanta instead of Miami arriving on Dec 04th. I already had an American Airlines flight booked on CheapOair from MIA to MCO, and I now needed a ticket from ATL to MCO. I didn't notice the booking date error by the previous CheapOair agent until I went to do online check-in and found out I was checking-in 3 months too early! The agent this review is for sorted me out for a flight on the requested day (Dec 04th) on Southwest Airlines.

I am requesting our money back into the fact that we never received an email so we had to yet another light. You can see clearly on the ninth eight and eight took our money. Please respond to add immediately before we see where you're at in life.

I have been booking with CheapOair on and off for years. Never have had a problem. Now as I'm mourning my mother's death and trying to get all my affairs to get to Florida for the events, I'm told by Spirit Air that my baggage has not been paid for and I cannot assign my seats. I paid for this whole trip on my PayPal charge and I have a receipt that it has been paid. I've been told by Mara at CheapOair that it didn't go through, then she puts me on hold for about 5 minutes and says yes it did go through and I should be all set. I call Spirit Air and they again say no... The baggage part has been declined. OMG I have a receipt saying it's paid. I have nothing, not even an email/text anything saying that there is still money owed. How can the baggage part be declined when it was one whole transaction?

When I called to ordered The $1053 tickets, I was told they were no longer available and only $1088 tickets were available. Chaz said, since I was a senior and had done business with CheapOair before, he would give me a great deal of $1070 or $2140 the two tickets. I bought the tickets. Later, my wife saw the same tickets on CheapOair, for the same date, at $1055 and $1067. I called back, Alana said $1055 tickets were all gone, but she would give me a rebate, so I would only pay $1067, for each ticket I had already bought. Now, CheapOair is advertising the same tickets for $1053 again. We will use the tickets I bought from you, but this will be the last time we will use your service. It seems like you are running a bait and switch business. Last night, my wife showed me an ad from one of your competitors, advertising the same exact tickets I bought from you, for just $1036 each.

I discovered when I got my confirmed reservation back, that I has misspelled by one letter, a last name. I was shocked to learn that I could not make the change without paying a fee of $25. I hope the rest of the journey goes better.

I was trying to book my flight online by myself but kept getting an error on the date. I noticed a contact number and called for help. It was the best decision ever. Not only did I get my flight booked but was given information I wasn't expecting such as different rates, airlines and travel times from my departure to my airport destination. This is my first flight and great experience with the agent who was very patient and even allowed me get my husband on 3 way which took 3 different calls.

I bought tickets with the price of $1457 for me and my kid. I wanted to cancel it and get refund, but they are not able to raise a refund request from airlines. I'm very sorry for them for the terrible services.

The airline did a time change and I was notified and great communication. I didn't answer the phone first time but returned the call and everything was handled well... Thanks for letting me know and being patient with me. Then I requested seating arrangements and that was handled well.

l needed help finding a route from Canada to Florida in an limited economic framework and am recovering from surgery. The representative Vincente went online and struggled to find the best. He was a miracle worker and made it fun. Congratulations.

On 3 separate occasions they promised to call me back concerning my refund. As of today, no call. How disappointing. Although the company is overseas I was willing to give them a chance. But, I should have known better. Shame on them for their shady tactics.

For some reason when I completed online res. my grandson's name came up wrong. I had to call to get corrected. Service was sat. and everything was corrected. Cost me $10 but had to be done. I don't know why the form reverted to my last name but it did and I knew we could not fly with it that way.

I am very disappointed in CheapOair. I have called twice now, I have been redirected and still no concrete help. I purchased a ticket online through CheapOair.uk, and on the very last page when I have input all my information (including card, country... etc) the final price quoted was 228.99 pounds, but as soon as I click to confirm and book the purchase the price automatically jumps to 240.64 pounds and that is the amount I am billed. I recorded the incident because I have had issues with third party suppliers in the past.

I am happy that Cheapoair help me to find a good and cheap ticket for this trip to my back home and it was so helpful to get the ticket soon. And it was a good experience with CheapOair to get soon and find a cheap ticket and I will get a ticket for other next trip from cheapoair and I will recommend this company to all my friends.

I booked ticket through CheapOair, from Mackay QLD Australia, booking no **, Virgin flight. When reached airport, there was no booking for me. To catch that flight I have to buy new ticket on the spot for 349 AUD. As it was due to CheapOair failed to pass booking to Virgin, which Virgin Airlines confirmed, next thing I did called CheapOair asked for refund. They took 2 months and agree to refund and now they want to refund only 73 Dollars which is ridiculous. When try to talk to them, they are rude. Will never buy from CheapOair. They are scammers.

I am very disgusted with CheapOair as a company who only seem to care about making money and booking a deal as opposed to working with people and being good on what you promise. I will detail my reasons below: 11/29 - Called CheapOair and spoke to Ridge to book my flight. Explained my flight time preferences and importance of having three seats together. As we spoke on the phone I informed him I see a cheaper deal on cheapoair.com and he found me a cheaper flight as well and therefore I booked and paid a small additional fee to have seats together. When I received the itinerary I saw that I can select my seats which I was able to for my departing flight but unable to for my return flight since there were no two seats together. That led to call number 2.

This is to let you know that according to the OneTravel Map View, Hampton Inn And Suites Chandler/fashion Center is .5 miles away from Phoenix Civic Plaza Convention Center. I have booked the hotel last Sept. 28, thinking it's near according to Map View. Then I found out later on after calling the hotel directly that it's 20 miles away.

The process was very nice and my request was not easy with different airports. The agent got my daughter and me on the same flight which I would never have thought of doing if I'd done it myself online. I'm not sure how to do the multiple airports online and appreciated your phone service. The agent was cheerful and continued to check back which I appreciated. It took a long time but not nearly as long as if I'd tried to do it myself and I made dinner while I waited. :-) I offer one suggestion. I was concerned about the Super 8 hotel and asked if it was good enough. I would rather pay more and be assured that it will be clean and well maintained. I asked about the rating and was brushed off with the statement that it had good reviews. That does not appear to be completely accurate when I check online after making the reservation. I may need to go online and book a new clean hotel and just give this one up.

I have booked with CheapOair and the service was really great. However, this last experience left a somewhat bitter taste in my mouth, because of all the hidden fees that were charged by Frontier Airlines. I could not locate my booking number but I recently traveled from Nashville to Las Vegas on Nov. 26,2016.

I tried to book two different sets of flights to India and after entering all the information, up came a notice that there was no availability for the flight. Disappointed, I started out the door... but the phone was ringing. So happy - here was CheapOAir on the phone offering to help to book the flights... After a short time, we were booked, at an even better deal than we were trying to get originally. And, the agent couldn't have been nicer. A great experience. Thank you.

I have used CheapOAir for the past several years and to date I have had excellent service. When I called to inquire about scheduling issues I was greeted warmly by the person on the phone and they were able to resolve all my issues.

First my father passed away so I needed to buy a plane ticket fast to go deal with everything. So I searched specific dates. Selected the cheapest one and purchased only to find out after that the reason it was the cheapest is because it’s not even the dates I requested. So I called them and they quickly changed it but made me pay 100% of the difference which was $38. I thought fine... I really need the tickets. So service right there to me dropped. But then it gets worse... I look at my credit card and they charged the original plane ticket of $919 twice. Once for the order I did and again after they fixed my tickets. But no refund for the second one. So I called them and they said that they only have 1 charge to call my bank. So I did and bank says yes they charged me twice.

The agent that took care of me was very professional and dedicated to making sure everything went smoothly with my booking. I've used CheapOair before and I always will in the future. They are the best!!! If there's any problems with your flight they do call you back so you can handle it immediately so that there's no delay in your flight.

Booking affordable trip to London - the experience was very positive. I got a great deal, the woman on the phone with me was very polite and helpful, and it did not take a long time! I saved hundreds of dollars. If I had booked directly with British Airways, I would have paid so much more!

Thinking I could get AT LEAST $20.00 off of one of my flights after spending 3,500 dollars worth of flights on a previous trip, the agent I spoke with would not even allow me to use my rewards gift card of $10.00 from Cheapoair along with a promo code they were currently advertising. To even have a "rewards" program and then be rude to the customers about questions and concerns is a major turnoff from the company. I will not be using Cheapoair again.

My wife needs a little help in getting to and from the airplane due to an accident she was in a year ago. The gentleman who helped us assured us that there would be a wheelchair available at the ticket counter once we arrived as well as one when we arrived. He also made sure that we both had aisle seats as she needs to be able to stretch her legs in flight as she had broken both legs in the accident. Thanks for the extra effort.

I made a reservation & then learned that I would not get to the city of departure until too late. I called and was able to change the city of departure at the proper time. The new ticket was a little higher, but all tickets are not the same. I was very happy with the service. P.S. I do have several tickets thru Cheapoair on this trip and on previous trips. Thank you for the service.

The booking agent was very helpful. We would be using CheapOair in future too. He was polite and professional. He knew his job very well and was compassionate. You should offer more services to new clients like us. CheapOair is a very helpful source of finding and buying air tickets with very affordable prices.

I don't know where to begin with this website. I booked a hotel for one night for a price stated on their website. Once I arrive at my destination, the hotel charges me a different rate in US stating that the hotel was booked at a different amount. They charged me $100 more plus $5 service charge. I call CheapOair website for some answers. I clearly have a confirmation number and my credit card info clearly stated.

I was in a bind, needing to purchase a ticket asap because my prior plans had fallen through. Your agent was superb! He addressed my needs in a very resourceful and professional manner. I was able to make my trip as planned! Thank you once again!

The agent taking care of was very helpful and resourceful. He treated our problems in the best way to our full satisfaction. We did not have to wait on the line for long; on the contrary - we had prompt reply. Both he and the other person calling the next day to validate our card details were very polite.

We ordered tickets through CheapOair for 3 tickets to Colorado. The agent asked us if we wanted to buy insurance for our tickets in case something may come up and we needed to cancel. So we bought insurance on each ticket that cost us an extra 120.00. Well something did come up... a very serious medical problem that was going to be a long term issue. We called CheapOair and explained that we needed to cancel the tickets and to please refund us the money. They said, "No, there is a no refund policy." I said, "But the agent sold us insurance so we could cancel without any problems at any time." CheapOair said, "No, we cannot refund your money, you need to go through the insurance company and ask them for the refund."