CheapOair Reviews

Booked a flight to Argentina with them because it was $300 cheaper than all other prices I looked at. I booked a flight that went LAX-SCH-EZE and it processed perfectly, I chose my seats and paid. All was good. Then I get a phone call 5 minutes later, that my seats were not picked. I was told that I had to book the seats on the phone and it would cost $50 per seat to select the seats since it required a customer service agent. After asking to cancel the booking and getting told it was $75 cancellation fee per ticket (within 5 minutes) I decided to tell them I would not accept having to pay to book the seats.

This company charge you to cancel a ticket even if you are in the 24 hrs window to cancel. They charge you $75.00 and if you passed the 24 hrs they charge $150.00 and the customer service is the worst. They barely spoke English.

I had to make a few last minute reservations to my flight itinerary and the CheapOair representative was so patient and helpful. They took their time making the changes and made sure I was okay with the modifications. The representative even made sure the new booking would be feasible for me to travel from Brooklyn to LaGuardia in 4pm traffic on a Friday. Also he stayed on hold for 15 mins while I contacted my dog's boarding faculty. I love booking through this site.

The associate was very helpful in getting all of my requests taken care of as well as making sure all information was correctly relayed. I will definitely use you guys again in the future! He was even able to help me out with some travel questions that weren’t directly related to the flight. Very helpful!

Very helpful to change seats already selected on multiple flights. However it took a very long time. The booking of the flight was quite easy with multiple options offered. The wait was not too long for the assistant to change the seats but it took so long to get that accomplished. However, he was very helpful and stayed in touch with me. All in all the experience was a good one.

I am not pleased with CheapOair. After booking my flight, I was contacted by CheapOair to get my seats at only $20.00 per seat. As there are two of us going and there is one stop where we change planes. I told the creep that called to go to **.

I booked a flight with them and they had a booking fee of $160 which I did not know about and I asked them to reverse it for me and they refused, from that day I didn't book any flight with them as they rip people off, and people think they are getting the cheapest fare!

So I went 7 months in advance and scheduled a trip from San Juan Puerto Rico to St Thomas for 12 days in St Thomas. At the time we rented an Airbnb to stay at. After a few months things changed for the better and we bought a home in Puerto Rico. We decided to try to make changes to our itinerary if at all possible so we could stay longer at our new home. I was told it would cost at the time, $330 more to change the date to an earlier flight back to San Juan. So we decided to wait it out and see if we could find an alternative plan.

I was quoted $200 for a car rental and paid a deposit. When I went to rent the car it was actually $800. At the rental place I called customer service and they said there was nothing they could do, we couldn’t rent a car without a reservation either. CheapOair scams their customers and have not contacted me or responded to ANY of my complaints, they don’t care about their customers at all.

My husband and I were booking a trip. We choose the date, hit enter, another date came up on our confirmation. It had us leaving on the day we choose then coming back early the next day. It was from DC to TN. Obviously a mistake. We called immediately and was told the price had doubled for the days we wanted and that the cancellation fee was $100.00. We argued politely and were told "It all written in the contract. Sorry". Turns out our daughter said she used them once and had the same exact thing happen. Of course we will never...ever...use them again but want to warn others.

I was told that there would be no problem adjusting names on flight to match passport when I booked reservation as long as I did so within 24 hours. I called back within 5 hours, with passbooks in hand to correct name and was charged an additional $60.00!

Big catch when book on CheapOair, they claim 24 hour cancellation but there is a huge fee involved, please read policies very carefully. It is very difficult and time consuming to cancel ticket once you book with them as well as financial loss of at least US$75 for each passenger. Ensure, read terms VERY CAREFULLY. I recently book online ticket with this site and cancel within 30 minutes and I have to pay 75 X 4 = $300 as penalty.

I'm very upset and dissatisfied with the services of CheapOair. I bought my ticket from them on the 27th Feb to go to Los Angeles and my credit card was charged twice. My credit card has a negative balance and nothing has been done up till now despite calling CheapOair back and forth. My credit card company has also sent the authorization form to you guys so that it can be rectify but no response. This is outrageous as I can't use my card.

They stole over $900 from my account, and it couldn't get categorized as fraud by the bank because I went to their site in the first place. They misled me with the flight date and when I called to cancel or change date they didn't do either. I don't know if it was because the customer service was routed to India, however they were very very rude. Adding to it, I would advise against using them at all. They charge you for cancelling even when they set traps to mislead and they may not cancel and you get billed in full as happened to me and others, stay away. I warned.

After two calls to customer service after booking a flight and car, 24 hours ago, I have yet to received a receipt. Interestingly immediately I got a booking ID with the insurance that was purchased and an advertisement about how to earn extra points within seconds of the booking. Talked to two foreign agents who I could barely understand. The first one I could barely understand and the second, out-sourced as well, was at least a bit more knowledgeable and provided me the airline flight ID. I went on the chatroom twice and was dropped immediately after the greeting person joined the chat. One 3 minute wait took about 20 minutes.

When I booked the tickets, it was shown that I can cancel the tickets within 24 hours. My understanding is that the cancellation is free, but I was charged for $75 dollars. The cancellation was made within 12 hours. To me it is a kind of cheating. I just want to alert people not to be tricked by CheapOair!

On 14 March 18 I booked a flight with CheapOair. I accidentally booked the flight for one day less than what I needed. I called them within 1 hour of the original booking. They wanted over $250 to make the change. I did not do that. When I received the airline confirmation number I called the airline direct and they said that because I called within an hour of them issuing the confirmation number that it would only be $10. Needless to say I did that. I have used CheapOair on many occasions before and have been very satisfied. But this time I felt like they were trying to rip me off.

I had to rebook a new ticket due to telling them they put an S in front of my name. They wanted 50.00 for the change or book a new ticket at 50.00 higher, but not the same time you had on the first ticket. Then charged for letting them know you didn't want a seat due to them making you feel they were free, but they weren't, you can't get refunds. I let them know the date was wrong 5 min. right after I booked and they still charged me. I will never use them again. I haven't flown yet, but I am worried about more charges.

I booked through them for my travels. Their system can look up cheaper price, but it is never cheapest and it never include enough information what you need such as baggage fee, your booking number with them and your airline reservation number may be separate. If you do not check it, you will not get it to check in. If you meet this issue, you should go to ask them. Moreover, they charge your cancel booking fee $75, it's expensive bad service.

I was extremely pleased with the professionalism that I was treated by the CheapOair agent. He took care of all my needs in a very efficient and helpful way. This is one of the reasons that I always choose CheapOair for my travel needs. When I talked with my friends I tell them why I always go to this site whenever I need to travel.

Thanks.

I had to change the booking of a flight from Logan Airport in Boston to Liberty airport in Newark, New Jersey. The original flight had to be changed because our original plans to get to Boston would have not provided us a rough time to check in. The representative from your firm was courteous, understanding and patient.

I was very pleased with the rep that called me. I had initially tried to get on a flight to Vegas, but there were no seats available. The rep called to say she could help me and quoted me the same price as I was willing to pay. The price for the flight I wanted was lower than any other sites I checked.

This company is a complete joke. First of all, you're definitely calling out of the country. Pretty sure it's India. These people have no interest, whatsoever, in your travel plans or your budget. They just want to make as much money as they can off the cheapest flight they can get you. They will ALWAYS say, after you agree on a flight, that they made an error and the price will be a little higher. Even if you agree to that price, they will ALWAYS say it might be $5 or so more or less than quoted. (Never less).

I purchased a ticket for my 80 year old mother and bought their trip insurance in case she couldn't travel. Well as predicted I had to cancel the flight. CheapOair would not honor the trip protection and charge me $50 to cancel and informed me that there is no refund. If I wanted to reschedule it would be an additional $200. This is unacceptable! They buy a cheap non-refundable ticket and sell false travel protection. I lost all my money and have to pay more to schedule another flight later. This is extremely poor customer service and fraud when it comes to their travel insurance. Buyer beware. It's worth it to book with a reputable company.

I clearly purchased specific dates and departure times. When I received the confirmation email a few minutes later, I noticed the return departure time was incorrect. I called them immediately, only to be told I had made the mistake and that the return flight I wanted was an additional $50.66. When I stated both flights were exactly the same amount, they told me I was mistaken. I immediately rechecked the flight data and confirm I was correct. Actually it was $1 cheaper. I told the agent I would not accept the additional fee, and decided to leave it as it was. I then rechecked the flight itinerary with 2 other sources, one being the actual airline direct, and found that both rates were less than CheapOair.

The person who helped me book a flight was helpful in finding a time of day and cost of a ticket that was comfortable for me. He was courteous and answered my questions. I would recommend this service. It was helpful to me as a senior citizen to not have to make a lot of comparisons.

Worst booking experience ever. I booked a flight thru CheapOair. I tried to cancel within the 24hr period allowed by DOT law. I was told I would be charged a seventy five dollar fee by CheapOair. They claimed the law doesn't apply to them. How many people know this. However when I cancel thru Expedia there is no fee. To everyone reading this please be aware that this website charges a cancellation fee per ticket. GO Expedia instead.

I was contacted by Javier from Cheapoair and he resolved the issue and refunded all the fees. He treated me with kindness and I very much appreciate his help.

Me and my family used CheapOair for a while. The last three times we booked our flight after choosing carefully the flight numbers and date of departure. When we put ahead the tickets minutes later we found out that we were redirected without our permission to different flights and different dates and different routes "to save us money". We called immediately and ended paying several hundred $$$ to correct their intentional trap they programmed on their site to swindle travellers out of their money. I truly believe it's done intentionally and should be addressed through class A lawsuit. Not only that I paid extra but they charged my card again and will refund my initial charge in 7 to 14 days putting unnecessary financial burden on my family. I will never use them again and will pursue them legally if possible. CheapOair needs to be stopped from this disgusting and probably illegal practise.

I am so elated to add my opinion about my satisfaction with CheapOair! Nothing but love!!! There was a glitch, but the confident, patient Rep took care of that. And had me smiling in no time flat!!! Thanks to the best!

The booking agents were very informative and I found it very helpful to have someone to actually speak with regarding my reservations. When I called back the second time, the agent was able to convince me, in a non intrusive way, that I should purchase the insurance for my luggage.

I would give them a zero if I could. I had trouble booking my flight and then when I completed the ticket purchase the departing date was not correct. I did not notice it right away. When I called them within 48 hours they said that they could change them for an additional $948.00! All four tickets were only $1242.00! I asked them if I could cancel them and reorder and they told me I'd lose the whole $1248.00. The refused to switch them or help me in a reasonable way. They are there to rip you off. I advise you to deal directly with the airline and forget these services. They also tried to charge me $110.00 to pick my seats... Really??!! CheapOair you should be ashamed of yourselves for ripping people off. It's disgusting that you would attempt to take advantage of people in such a way. I realize you need to make money but you are thieving people.

Initially asked to cancel or rebook a flight and decided to cancel because it was cheaper. Long story short, I got ripped of money and they keep insisting that it was discussed even after I sent them proof that it was not. They keep passing me to different agents, made it look like I was the one lying, and not to mention they sat with my complaint for more than a month. Go find some other booking website because it's not worth it.

I booked through them for my travels and upgraded for the flight although that was not correct, so basically I paid for 3 of the travellers and did not get the upgrade! When I tried to call customer service they just argued and said I read things incorrectly! Really the customer is not always right, but in this case I was and they choose not to honor it! Not cool on their part, I would never use them again, bad customer service!!!

Spoke to a very nice lady the other night who confirmed with me 4xs the booking and cancellation process... 24 hours with no fees. Next day I call back to cancel reservation since it was a surprise for my husband and he didn't want to go. This time the representative was beyond rude, confusing, contradicting what the first women said and then disconnected me. I immediately received an auto survey and wrote my displeasure with the representative and company stating I would never use or recommend them and asked for a supervisor to follow up with me. They were also charging more than the airline was for the same trip. Read the fine print before using this company.

I purchased two first class round trip tickets from CheapOair and had to change the date. When I received my confirmation with the new date change and almost $800 additional charge added to my original almost $4000 charge. My first class ticket had been downgraded to coach! I have requested this be corrected immediately. Waiting to see what CheapOair does. I made it perfectly clear the changes were only for date. I would never pay this amount for a coach ticket. Wondering how many others have had this issue and what the resolve was.

Called in to the Customer Care line and was very happy with the service received. The website did not have an option for booking a 12yr old child. 1-11 Child and 16-25 teen were the only options so I was a bit anxious but the rep was very professional and courteous. We always use CheapOair to book our vacations. Have recommended the website to my friends as well. Always get the best deals.

CheapOair pulled a bait and switch on me, at least in my opinion. For the last two decades my wife and I have made 1-2 trips annually to Europe, this is where I grew up. Now we live near a Delta Hub, so we fly Delta every time. Not because we are partial to Delta, but because it is the easiest way to go. As always when I book a flight I do my homework and try to find the best price. Over the years I have used just about anyone. I have booked directly with Delta, or through one of the many online travel agencies, i.e. Priceline, Travelocity, etc. I have always then gone back to Delta and purchased upgrades if I wanted, changed seats if I wanted, basically anything I wanted to do as long as I was willing to pay for it.

Booker was polite and professional, BUT, fortunately for me, when I had to phone the airline about a baggage related question -and had to provide flight info, I discovered you had failed to contract for my wheelchair service, which they had to correct!

This was bad. Called and told guy I wanted to change to leave from Houston. It was also over 400 cheaper. He told me too bad that I'm close to the 24-hour point and it would cost me. So you guessed it. We will never use this place again. Never. And the guy was rude. I need to fly from Houston due to business reasons but I guess I'll drive back to New Orleans to fly out but will never use these people again.

I had looked on the website, and couldn't find what I really wanted - time of day was important for both flights. So I called the toll-free #, talked with your agent, who "customized" my flights to accommodate doggone close to what I needed! He also explained a few things - cheerfully - and it was all done for a decent price, imo! I can't ask for more than that!

Very quick and very easy to make my reservations and to add seat assignments. I would definitely use CheapOair again. When I called to make my seat arrangements your associate was very kind. He was very helpful. I do not remember his name.

Me and my friend booked the ticket together. At first we booked the ticket from May 13 to May 17. However idk how it become May 17 to May 18 when they email me. I called them after that like 5 seconds. They told me I can cancel it and contact Spirit with 0 fee and full refund. Then I called Spirit to contact them. They refund me not full amount that I paid. I asked them the reason and they said the other rest CheapOair took it. I might have to call them and issue about that. I called CheapOair and they told me the ticket wasn't cancel yet. If I need to cancel they charge me 50$ with different customer service. I got so mad but I stay calm. I said I called them an hour ago and the ticket already cancel, and the guy said it gonna be full refund and no charge. The new customer service said but they just cancel from Spirit but not cancel from CheapOair. You still get charge when you cancel it. Then why don't the first person told me first.

I’m making mistake with the route, when I received booking confirmation I saw the mistake and I called the customer service for fix the mistake but they cannot fix it. They make me a charge 300 dollars for cancel the mistake. I lose 300 dollars in 5 minutes.

CHEAPOAIR worst company ever. On March 4, 2018 I have booked a ticket for my mother to travel on March 25, 2018. When I received the booking confirmation I forwarded directly to my mother. Guess what. They changed the departure date to the 27 of March. When I called to let them know that there were an error the guy said that I am the one who made the mistake and want me to pay an extra $300 to change the date. I am very disappointed because I reviewed 100 times the dates and the times before I submit and purchase the ticket. I rather pay an hotel for my mom to stay until the 27 than pay $300 to those thief. Will never book with them again and won't recommend to anyone.

Therefore, I asked them to send me an email or so for evidences of their promise but they say my conversation is being recorded and it is a good evidence. BUT this is part of their property and in case it is not in their favor, they are not going to let you use the customer service conversation against them. I feel unfairness and I am really pissed...

I was helped by Shemar in my darkest moments. Try to book a flight to Dallas Texas for my brother's funeral. I cannot believe the decent price he got me and my husband to be. I would definitely recommend to family and friends. In fact I have the number to my sister to call so she could be there.

Consumer Affairs has to step in and audit their phony's book of this company. I canceled my flight with (because I had flu) already bought the protection flight cancellation plan, CheapOair wants to charge me almost 30% of my ticket value which they already charged my in upfront and they are going to refund my money back minus airline cancellation fees to my account after 2 months??? Holy cow. Do we live in LALA land. They are taking advantage of people so bad. We need to stop them!!!

Had never made travel arrangements to multiple locations in Africa and CheapOair was very good about walking me through each flight and the overall logistics. They also were very good about checking on the need for visas. I had made a mistake in my flight plan and they diligently worked to correct my mistake and minimize the cost. Thank you.

CheapOair overcharged me $735.9. On the 3/5/2017 I purchased 2 two way tickets. I left out my middle name on one ticket and called to have it changed which was done. The agent tried to sell me flight insurance but failed to tell me that the changes would attract a cost. A couple hours later I checked my account. The cost of the two tickets deducted. No issue.

Its phone app tricked me to book a wrong flight. Called customer service to change the dates. They asked a fee almost double of market price. Tried to get manager and got declined. I ended up paying $200 fee to cancel the tickets and purchased new tickets directly from airline. Don't use their service. They charge high price and customer service always try to get even more from your pocket.

The CheapOair booking agent went out of his way to get me cheap roundtrip tickets to and from St. Louis, MO. He made sure that the booking made got confirmed. I'm fully satisfied. Rest assured, l will highly recommend CheapOair to my traveling friends.

CheapOair gave me a confirmation number but failed to contact me that the credit card was declined. The problem was later solved & I maintained my ticket. If I hadn't called I would have shown up at the airport & not have a reservation. Suggestion: DON'T give a confirmation number unless the credit card was approved. Thank you.

I shouldn't have ask for my seat number when I buy tickets are ask to pay for them. That's not right. Other than that good service. Will book with you again. Put in mind I will not pay for my seat Selection. I should be given right away when Purchase ticket.

Issue was resolved after a competitive screen shot was sent to CheapOAir.

I had a great experience founding the best possible flights working with Seymor - CheapOair agent. He was polite and help me to find the tickets that match my needs. I will recommend their services to my friends. Thank you CheapOair!

I was charged for my baggage and it was not put through at time of checking in. Had to pay out $50 at check in time. Jan 31-2018 Newark to Las Vegas called and could not get through and finally they said I would be credited. Still haven't received my credit.

On the website it changes dates by itself. I didn't double check. They didn't let me cancel it and charge me more to change the dates after few minutes. I know Air Canada you can cancel it within 24 hours. I say to everyone don't use CheapOair. Their mentality is CHEAP and they don't help you but screw you instead.

Very friendly and helpful. This is our second year. We will be back next year. They check back with you to be sure your information is correct. We will definitely recommend CheapOair to our friends and family. It is a pleasant experience.

Navigating the website to book a trip is very user-friendly. You can also find last minute deals. I have used them several times due to the price deals or if you have to call you can understand what they are saying. They are very friendly and eager to please. I used to use Expedia and Travelocity but no longer. Can't rave enough just try it for yourself.

I have used CheapOair for years and have been very pleased. That is until last night. I was on hold for an hour, literally and was passed on to 5 people. I was very clear with each person as to what I needed. The 5th person tried passing me on to the 6th person without helping me. I will not use this service again. That makes me sad.

There’s an error if you don’t post a good review on their website. Horrible customer service. They can’t tell you why there are extra fees being charged that weren’t disclosed during booking. They don’t price match guarantee.

Booked a flight for $806.93 all in and got charged more. Nothing but a runaround on the phone. Total waste of my time. Got some money back but not all. CheapOair stoled my money and I am not done trying to get it all back... That is such a poor crappy way to do business and customer support gets you nowhere but farther behind... Never again CheapOair.

Got a great deal on airfare tickets. I’ve spent an hour and half searching online. Finally found airfare price in CheapOair website, when I was ready to book it gives me an error messages regarding DOB was invalid. So, I’ve call and the representative then quoted me different prices but overall still cheaper than most. Happy with it.

My experience with CheapOair was pleasant. Representative was very knowledgeable and helpful. Would recommend site to family and friends. I would definitely use CheapOair again to book future flights. Representative found us alternate flights that worked better for departure times so we were not having to leave in the night.

I think this is the best place to get airline tickets, very nice people and what I really like is they make sure you understand everything so there’s no questions. They have great deals on airline flights everywhere and the prices are awesome. Try it. You will love it.

I have been using the online site to see what airport had the best prices. To go from Charlotte NC to Oklahoma OK was the best route. I called their phone number and was in contact with a very knowledgeable man in India. He was most helpful and I got a good deal. I am pleased with the service!

I have bought many tickets from them with some issues but the last one got under my skin. I bought a Super Expensive Super Transferable Business Class ticket but was asked for $500 to make a very small change in one part of the one leg of the trip. I contacted the airline they said that I shouldn't be anything but they cannot do anything since it was bought through agent. LESSON LEARNED, BUY DIRECT!

I called to the customer services to make corrections on the names printed on my plane tickets as per Airlines rules. The issue was resolved in a short period of time and Customer Service Rep was very professional keeping updated all the time.

I had to call CheapOair three times to get an email about my reservation. I called first to change it and the never got a response with the change. The second call I tried to just get an email. After he said he would send it, it was never sent. The 3rd one I made them stay on the phone when it was finally sent. I also had a hard time understanding him and he had a hard time understanding me. It was a long process but I finally got it done.

First time booking first time using CheapOair. The gentleman then assist us in finding the best deal for tickets, was very knowledgeable and courteous and was very patient with me. You keep giving us better deals and I really appreciate what you did for me my family. I would recommend CheapOair to any my friends now and into the future. Thank you.

Round trip Nonstop flight from Seattle to LA - The agent was a bully!! I told him he was stressing me out!! I have contacted Alaska Airlines and the fraud department for charges that were put on my account. I ask for a confirmation by email. Never received anything.

I bought tickets from Heathrow to JFK and back and this company added a huge sum of money that was undisclosed and was never explained. Just a figure pulled out of the sky doubled and added to the ticket cost. I personally will never use this company again ever as I booked exactly the same tickets myself via the British Airways app and the overall cost was less the half charged by this company. In future I will always book via BA direct and although there are charges added for both UK and US landing airports all these charges are fully open honest and above board.

They sell you but when you going to travel rooms is nasty and bad service. I never and ever use this website for vacations, or personal and my fly pay extra money too.

My wife and I are senior citizens and needed to travel to New Jersey from Orlando to assist a family member who will undergo cancer surgery. Your representative was very helpful in selecting airfare tickets that was the lowest price we could find.

My daughter booked a flight. No 'clear' we will charge you $105 for this flight in addition to ticket price. The flight gets cancelled by airlines and no other flights leaving. She had to rent a car. Tried repeatedly to call and get someone to help and run around. Dispute with card. WILL NEVER USE CHEAPOAIR AGAIN.

I have unpleasant experience with dealing with my booking. I told a price a lot cheaper and charge with a higher price. They gave me a refund, and still not cheaper what original price that I was told. I should have got a cheaper with the other website.

Terrible. I have ordered tickets on January 31. The flight was changed on 2/1 so I asked for refund at the same day. I Call every week asking for refund – agents is very polite telling me to wait. Today is February 23 – no refund. How long I have to wait??? Do not use the CheapOair.

Your agent took my money and I try to call him and he lie to me that he will call me back but he has not call, that is not the way customer rep. Should be. Do be for the money but it should be about the client. I was buying my tickets. He asked me to help, instead of him helping he ripped me off.

I have used CheapOair almost exclusively for a number of years now, mostly long International flights. I have and will continue to refer CheapOair. The site is easy to use and the few times I have needed to call customer service, they always solve any issue quickly. Thanks so much!

I wanted to write and speak about how well Sven managed booking my trip to Key West. He was courteous, professional and completely focused on making this a successful engagement - I was lucky to get his help b/c the website provided some challenges. Glad to have connected with him and would recommend CheapOair w/o reservation whatsoever.

On Feb 19, in a hotel in Manila, PI, I booked a flight to Hue from Hanoi on the 26th, returning on the 28th. After I thought I had completed the booking, I noticed a message thanking me for being flexible in my schedule, changing my itinerary to going on the 28th and returning on March 2. However, traveling around the world, I’m locked into a flight to Shanghai on March 2nd. I called your 888 number twice on the 19th, using international phone minutes, only to have “Salvador” twice tell me the line was breaking up – although I could hear him clearly.

CheapOair is very CHEAP in their service towards customers. They cancelled my return ticket and gave 20% of the entire fare in return. I had to spend $1000 extra to get me return tickets booked. I had very unpleasant experience and will advise fellow to stay away from these fraud.

I feel CheapOair is not satisfied the customer, they are just trying to sell tickets rates high as much they can. Even if we found a low guarantee deal they will come up with a reason to say no. Better use GOOGLE FLIGHTS to get cheaper ticket with the best itinerary.

I booked a hotel. The showing fees are $30 CAD and also with 2 hidden fees showing up on my credit card! Never use CheapOair again. Only stupid people fall for them. Don’t be like me. They are money grabbers. Call centre are also located in India.

Flight to Charlotte North Carolina - Picked wrong time to return. The gentleman I spoke with was very understanding and helped me a lot. Very pleased. I was really upset but he made me see that all could be worked out. After a few minutes he returned and had changed everything. He also gave me a no. to book our seats too.

I checked on their site and it gave me a price of 515$ for a flights. When I proceeded to book it, it had more than doubled. Tried two days in a row with the same results. I called them and they offered me a discount but the discount price they offered was more than booking directly with Air Transat which is the flight I was looking for. This site is a scam, it attracts people on the site with low prices but change the price when it is time to book. Never, never, never use this site.

Was very pleased with the agent, very polite, helpful, accurate in her responses and verifying my answers twice. She made me feel at ease, as I - a senior - was kind of nervous about my booking and especially since I had never dealt with CheapOair.

Awesome experience. The Customer Service Rep was professional and courteous. She explained the process and why I was being charged an additional fee for making changes to my original flight. Riesha was someone I would recommend to my friends and co-workers. It's refreshing to receive such quality service in today's climate.

So far I have been very pleased with CheapOair. I was told when I first went with you to be careful with you. I have had no problem and good people helping me. My last flight they moved my time up getting into Yuma which was great. Please keep up the good work but think I need to start booking round trip instead of two one way to save money.

I purchased a ticket with CheapOair on Feb 11, 2018 for a departure on Feb 19 to Feb 28, 2018 including hotel stay. On the morning of Feb 14, 2018 I got bad news that required me the travel immediately. I called CheapOair within the 72 hours, but was told the ticket was nonrefundable. In order to leave the same day I had to purchase a new ticket. The agent never asked me if I wanted to change my return date. To change the return date another fee was charged. In order to cancel the hotel, another fee. The hotel was unavailable for my earlier arrival date. All said and done additional $ 815.- + new airfare. I ended booking my own hotel using a different website. They acknowledge my complaint, but I don't see any refund. Never again. Could have gone with full fare airline like Lufthansa or United.

I made a mistake when I booked for a car rental; I booked in the wrong airport... When I realise my mistake I called CheapOair... I do not speak very well English... The accent is difficult for me... and yet the agent was very very patient with me. He had to repeat and repeat again to spell each word. I know it could be very annoying but the agent was very kind and calm. He told me that was normal and he was here to help. He resolved my mistake without extra charge for this... but the most important thing is that at each moment he tried to make me feel comfortable with this translation difficulties... He asked me how to say THANK YOU in my mother tongue... and concluded with a MERCI Didier... I replied MERCI to you! MERCI CHEAPOAIR.

Site found flights more expensive than booking directly from airline. Very disappointed. Was looking for a lower price and it never happened.

CheapOair did NOT provide update when my flight schedule changed thus causing me to miss my flight. I spoke to 4 different cheapo reps while standing at the ticket counter and each insisted my flight was still on time while the airline ticket employee continued to affirm that the flight schedule had changed (well before the current date) and Cheapo booked with wrong information.

I booked a flight for my son going from Edmonton to Kelowna, somehow I did not realize that connecting flight was the next day over 24 hours layover. Why would they recommend a 24 hour layover on a flight that takes a direct flight of 90 minutes. I called them within the minute to change and they quoted me exorbitant pricing hundreds of dollars higher than the airline was offering directly plus wanted a 50 dollars change fees. I asked them to cancel my booking and they charged me 75 dollars and I had called them just minutes after I booked. If you don't want to get taken don't book thru them and go directly to airline. I think the business model is to rip people off.

I was told by a agent that i will be refunded 25$ per person totaling 75$ within 7-14 business days for the inconvenience, also they added the suffix to my last name , changed the airline company but kept the exact date/time of departure and arrival. As long as my flights date and times stay what i originally booked come June I will have no problem using cheapo air for future travels and surely will recommend them to my many friends who travel constantly.

I have used this site several times. I usually find cheaper tickets to fly when it is convenient for me. I prefer to call them and make the reservation. It is like having my personal travel agent. The agents are pleasant and patient. I highly recommend CheapOair.

The two agents on each of my two phones were very competitive in prices with other travel sites. They were even competitive with each other in the same company. Two agent competing for the lowest price. The competition was almost a tie. I mean it was so hard to make a choice. These guys are pros to book any reservation. They are sharp and quick and precise. Can you imagine two agents from CHEAPOAIR helping me on each of my phones. You bet I got the best price. I just felt bad for the loser because he worked so hard too. But I got an aggressive winner. Thank you guys. You made it possible to make up my mind!!

So far I am grateful to have found you--I didn't get a car rental or seats lined up with your help but I'm hoping everything goes smoothly. The agent found a flight and even double checked we don't need passports--I really appreciate all of her help!!!

Very scammy. Bait and switch. I screenshot everything as I usually do because I have had bad experiences with other sites. They didn't care. They have a clause that they can change their terms, unilaterally, without notifying the buyer at their whim, for whatever mystical reason, based on whatever atmospheric conditions they choose. A total rip off. Check out Elliott.org. He has nothing but horror stories about the site, yet people still get sucked in to their scams.

Fantastic! The Customer service guy that worked with me was knowledgeable, and very helpful. When we ran into trouble he found a solution and I was pleased the outcome. I will recommend CheapOair to friends and I'll come to CheapOair again!

I was booking a ticket through CheapOair when the page to select your own seating came up. I chose a seat on the map and saw that the price was 99 dollars just to select a seat. That is way too much money so at the bottom of the page I selected "no thanks, I don't want to select a seat". After that the website charged me the 99 dollars anyway and I never even got the seat that I had supposedly paid for. We immediately called CheapOair after booking to let them know we didn't want the seat. After making multiple unfulfilled promises a.ka. lies, to refund us first within 7-14 days and then within 7 days they finally have just admitted they won't refund us. They have literally stolen food right from my poor stepmother's mouth who is very old and struggling to get by. Truly sickening.

Cheapoair responded to our post with the request that we say it has been resolved. We feel it has been resolved,We have no more comments about this issue

There was one price, when I booked before that was the amount I paid. The person told me that some taxes were not included. I have booked with other companies and I always paid the amount it showed with the taxes included.

This travel site found the international flights I wanted at $200 less than Expedia, Orbitz or Priceline made available. I don't know why the other websites were more expensive.

I have used CheapOair three times to travel to Europe and am using them again this summer. I would strongly recommend them. They are extremely prompt to reply to any queries via email. They do charge for seat selection, and when I inadvertently selected a seat for a short connecting flight and was unable to cancel it, they responded very quickly and not only refunded the charge but kept the seat selection for me. I have found them extremely courteous and helpful when I’ve phoned them. I have never experienced any flight cancellations because of them. Last time I traveled, thunderstorms caused the last leg of my journey from Chicago to my home city to be canceled. I was able to fly out the next day without any problem.

Pleasant individual was very patient. Took the time to explain thing and search got the best flight possible to suit my preferences. Stayed on the phone, was calm while searching, and did not show any signs of frustration during the flight search.

Stay away from them!!! They are scam!!! I was charged twice $888.31 and they took my money. I called them and they said, "We only charged you once" but my card was charged twice plus another 2 fees. One for $5.00 and the other one for $129.11. They are rip off... Now my bank account is negative because of them. I'm suing them. I don't how they are still in business. But I will make sure to sue them for good!

Helpful with rebooking added baggage protection which I didn't want. Added other charges that I did not know what they were payment for. I will try to be careful when using CheapOair next time I book a flight. I will use CheapOair again with more caution.

I tried to book on the same flight as my wife, but the website kept getting in my face with "alternate dates". I thought I had denied them all, but when I got my final booking, it was for the next day. I was livid. I never would have intentionally chosen that. I immediately called them to change it, they wanted $249 more for the "flight difference" plus a $50 service fee. The change they forced me into was only $95 cheaper! Could not get anywhere with customer service. Gave up. Booked my original intended flight directly through the airline for cheaper than the CheapOair flight, then called CheapOair back for the refund, which I finally got, sort of. They kept $50 service charge and $15 "penalty". As soon as it all goes through, I’m going to dispute all their charges on my credit card. They are hustlers and cheats and don’t save any money!

When I went on their website to buy a ticket it forced me to add a letter to my middle name which was different than my passport. I tried numerous times to put one letter on my middle name as it reads on my passport and it forced me to add a letter in order to buy the ticket. I tried everything that I could to try to change this later on because it became an obvious problem at the airport and I explained that their 3rd party cheapoair.com forced me to add a letter and that they are responsible. All they can say instead this how it was my fault entirely for not changing something that they have company forced me to do and they offered no help whatsoever and went even went as far to say that I was making up the story of adding a letter which even a 3rd grader would understand that clearly was not the case and nobody would make up such a ridiculous story so when the essence they basically called me a liar when I tried to fix it later on.

Worst customer service of all time. Incompetent non qualified personnel who really does not care about their business. The guy on the phone kept cutting me off while I was explaining the situation and could not understand the simplest questions I was asking. Rude. Useless. Straight up awful. I called back and I believe I spoke to the same person or someone who sound exactly the same and the guy was extremely unprofessional and not helping at all once again. So disappointed.

The Booking process was easy to do doing with the helpline. Ms. Jane was very helpful. Thanks! Always, we bought the tickets calling the Travel Agency. In this opportunity I did by Internet, thinking to get a good deals. Spirit's prices was very good, but we were surprised when Emily called us after my Booking confirmation, telling about the extra payments for the seats! Later on, she gave me the seats' numbers. As an positive suggestion, please detailed the total Booking to be paid, specifying the respective seats. By the way Ms. Emily communication was polite.

The only website that doesn't warn you about the fact that they have changed you itinerary while booking. They change the flight time and date without warning or blocking the process for you to accept the changes. They make you proceed for payments and once you get you confirmation... you get the changes. They charge you a 75$ penalty per ticket to cancel after a 5 min lap time or 100$ to rebook you on the same flight you had first selected. Nice scam! If you want to use their price match... good luck because they put rules to make you match the modified itinerary. They send you NOT your original/corrected itinerary. So the modified itinerary would need to have a price drop to get a credit... but it would be still be a wrong itinerary. Tricky!

My wife and I hardly ever fly, (maybe ten years ago) because most of the time we drive. We decide to fly and went on CheapOair to book flights. We decided February 18 to the 20. We both did it together and double checked the flights. A couple weeks later we decided to rent a car and the price tripled on rent a car because it was for thirty days and we double checked flight and instead of coming back in February it had us coming back in March 20, obvious human error.

Excellent experience from start to end. Followed prices through 2-3 months. CheapO was always in the Best 3. Very good and easy booking site. 5 minutes after booking, was called on the phone and asked if all was ok and if I had any questions.

I was having trouble booking a simple trip to Florida for a weekend to sell a house. The flights that were shown were full, and it was quite important that I got down there. By working on the phone with a CheapOair agent, I was able to not only book a flight for both legs of the trip, but the agent was able to do it in a way that saved me both money and time. A win-win! Thank you for your help.

Called Flight change Team. Gentleman found better flight schedule. Shorter layover than 16.40 hours imposed by AA. 3.35 hours layover in LAX to ATL. EXCELLENT final change to 3.35 layover e-mailed to me in less than 24 hours! GREAT JOB!

I bought 3 round trip tickets from CheapOair. 3 days later when I try to change the return date for the flight they told me to pay 1200 dollars which 200 dollar ticket change fee per-person from the airline; and they told the price difference for the ticket from different day was other 200 dollar per-person. So I call the airline myself and they told me I have to pay 600 dollar which 200 dollar per-person for change the tickets and that was it. There are no price difference for the tickets.

Flight cancelled. Told I'd get a full refund. 2 weeks later no refund. Called, they hadn't even processed it. Learned refunds given in increments. Received a $2 refund today, total due $448. Unacceptable.

The agent was super! Knowledgeable, professional and supportive. Thanks for making the process easy. My original flight was cancelled due to a severe bout with the flu. The agent found me a suitable rebook, as well as provided me with the source to file a claim of the cost of my previous flight.

Couple of years back, I was in a rush to go to India with my family - When browsing over the Internet, I found one very economical cheap deal popped over my search engine. Then I rushed and booked the ticket. Then that has started my unimaginable experience. Once I book through their site, They would confirm after a long time. They have booked my return flight over CANADA (which I have not checked during booking), which I do not know that we should have transit visa to change flight in Canada.

This review is resolved.

Sometimes they have a good choices but (Tip) don't choose the seat on CheapOair page. After you receive the airline's confirmation go directly to the airline and choose your seat for free. CheapOair charge you for pick up your seat. Haha.

I want others to be aware that CheapOair is not a good place to purchase airline tickets. Since booking our flight in September 2017, we have received emails and requests to call them for (5) different changes to our flights. The latest one is now arriving hours later than our original flight. We called to complain, and ask what was going on with so many flight changes. The CheapOair Rep. said "Sorry, is there anything else?" Wow! Terrible customer service, and I do not feel as though I am getting the service I originally purchased. What a racket, once they get your money, they are done with you. Furthermore, the forums that I have read said it is highly unlikely that CheapOair will issue any sort of a refund. As for me lesson learned. I will never book with CheapOair again - just a warning for others to shop around! Take Care.

The agent was very efficient and made excellent suggestions as to the requirements for international travel. Suggested optional items which we might like to purchase to make our trip easier. We did take advantage of the prepaid baggage. Very Well Done.

My friend and I both booked flights through CheapOair and they rescheduled our plane for earlier in the day and did not call or email us about the changes. Thank god they rebooked our flight for next day on them but didn't cover our hotel room that we had paid for and couldn't use.

It was frustrating to not be able to enter my date of birth in the prescribed boxes after trying several times and then had to call for assistance. Fortunately a helpful agent assisted me but then the price had increased.

Although customer service was very very helpful, I was displeased about the fee to change the itinerary info, due to the fact that when reviewing my ticket I had the dates I wanted but after confirming, it had a different month. Technological fault probably; either way they were helpful with the change.

I had book with CheapOair and the flight was not confirmed by CheapOair and we were given $310 total in refund. The refund is still not in our account. To make it worst we were offered pork in place of MUSLIM FOOD. This is not acceptable. Very upset with the way this was handled. Safe yourself. NO MORE CHEAPOAIR.

I do not post experiences, good or bad, publicly. It takes more effort than its typical worth. This, however, was one of my worst experiences with any company, ever. I was not informed of my flight cancellation until I called to ask, due to weather. I knew flights were being cancelled from O'Hare prior to calling, and asked them to confirm. I sat on hold for a half hour to be told what I already knew, and was told my trip would be cancelled. I asked to clarify - was my flight canceled, or my trip? They told me both. Will this cancel my return flight? No, I'll still be paying for that. I told them I didn't want to cancel, I wanted an alternative flight.

Can't say enough about United and American airlines. Everyone on every level was great. American Airlines was a little late, about 15 minutes but caught up in the air. We had no problem getting to our next flight. On any airlines we feel the seats and the foot room is very small. We are normal sized people.

Don't believe on the free cancellation hoax. Only Expedia cancels for free. Made a booking 4 hours ago, booking number **. Called CheapOair to cancel, the first agent passes on the call to another agent. Another agent comes on the call and asks a list of security questions which were promptly answered, and then the agent asks the reason for cancellation to which my honest answer was the trip was clashing with my other trips. The agent then says, "Sir you will receive $836.64 back on your credit" but CheapOair has a service fee of $75 for this cancellation, I was shocked and tell the agent I am calling within the 24 hour window.

It has been a very friendly and great experience with a little longer time than expected with a few unsure answers but with a experience personal knowing my needs helped me out with a more suggestions that helped me complete my tickets purchase through CheapOair.

I had several awful encounters with this company when booking my honeymoon. After booking and confirming all of our flights through CheapOair, the airline made a major change in one of our flights. It took far too long to get an agent on the phone to fix it. They finally agreed to book one of my 4 flights on a different airline. I checked my itinerary a few weeks before leaving and despite being assured I was all set, CheapOair had never actually confirmed my booking with the separate airline. It took hours upon hours of being on hold and talking to several agents to get it fixed. I was only offered pennies as compensation for their mistake. Assuming the original flights I had booked were all set, off on our vacation we went. It turns out CheapOair had never actually confirmed ANY of our flights. At no point were we able to check in to any flight online and were forced to wait in long lines at every single airport due to their mistake.

Nothing cheap about them beside cheap customer service. They say you can make changes to your booking anytime without any charges and when you call them within 20 mins to make some minor changes they charge ridiculous amount of money. Their representatives are the most lazy and rude people you expect to be satisfied from. " I only got a minute I gotta go home, so be quick" that's what I got from them. Seriously, these guys make you sick. Please be advise, only book through this website when you are 100% sure you got the best deal and you won't feel the need to contact them for any reason.

The staff was very knowledgeable and courteous. She appeared to be very experienced in knowing just what I needed for my flight. I recommend your company to all my friends and family who need to book flights. I am certainly using them for future vacations and business travel. Thank you.

Originally paid $850 for a Phx to Shv. Got flu A1 and had to reschedule. I was charged $50 and my refund of $600. When I rescheduled I was charged $300 for "booking fees"!!!! My flight was $400 and I was told I had to forfeit the difference in my refund. OUTRAGEOUS!!!! I would appeal to be refunded the $300 plus my difference in the refund $200.

The majority of reviews for this company express fraudulent business practices. DO NOT engage them. Unauthorized changes in flight reservations on their end, "cancellation insurance" that is for them but not for the airline, "cancellation insurance" that is ONLY for natural disaster, you're not told up front that you have to pay extra to have a seat, changes in flight at the last second requiring you to pay more if you still want to go on your trip, etc. Your itinerary doesn't show until after you've paid... and can be wrong.

I booked a trip but for some strange reason the date moved and after confirming it I realize that I had the wrong retirement date. I also had purchased the insurance for my trip and it also stated that you can have a 24 hour cancellation. After noticing the mistake I called to cancel my appointment within three minutes of making the appointment and I was told that there will be a $100 fee to cancel my appointment. I went on to explain to them that I just made this appointment three minutes ago and it states that you can cancel within 24 hours. They follow to tell me that yes you can cancel but there is a $100 fee. And I also purchased the insurance but they told me that the insurance had not kicked in yet so I’ve just been ripped off for my money!!!

Round Ticket to Paris from Tampa Florida. I received excellent customer service. The rep was willing to take the time needed to get my reservations I needed, I.e. day travel and price around 700. Again, he was excellent. I will be using your service again. Thank you.

I have until now had wonderful experiences with your customer service but this situation is different. I am being told that you cannot accept my screen-shot evidence of the mistaken charge you made to my Visa account, but there is no other way to get the information to you without waiting for next month's statement, God forbid. I'm also being told that rather than using the original amount you charged, you now want to put through three different transactions totalling the original amount, which will never fly because my remaining balance was decimated by your mistaken charge. And now I have to sit with this until your billing department opens on Monday. Ick.

It took a long time but he was very efficient and made sure I had the best price. He answered all of my questions and provided great assistance. He was helpful through the process. Thank you for getting me through all the confusion and assisting my needs.

How delightful to get someone the food after playing with the web bookings and I got the cheapest price! We saved nearly $1,000. And then we were quickly transferred to a hotel specialist. Very helpful when booking in foreign countries. And the itinerary was mailed immediately. And when I added on insurance after the initial sale, one call and I was done. I recommend searching for best flight and then let these folks find a better and cheaper flight.

Both agents were very nice and polite. My/our only problem was with accents and understanding what we were saying. We finally got it right but it took awhile. I am hoping that it all works out. A friend of mine recommended your site.

My experience with Enrique was pleasant and very helpful. He was hard to understand with his accent but when I asked him to slow down and repeat what he said he had no problem with it at all. He helped me immensely with getting me exactly the flight I wanted. I have not received my itinerary though. It was suppose to be in my email.

I booked a round trip from Washington DC to Shanghai. Then I made the first calling to ask for a change to my departure flight because I selected the wrong time; After changed my itinerary successfully, I made the second call asking for the change to my seats for the departure flight, because my originally selected seats for the departure flight were not confirmed. After the second call, all my seats were confirmed. The experience was pretty positive.

We were looking for airline tickets to fly into one city in Europe and fly home from another. We found great prices and flight options on CheapOair. We ended up having problems with scheduling and needed to make some changes to our flight plans. Luckily we discovered the problems within 24 hours of when we purchased the tickets... but throughout the process the agents with CheapOAir were professional and very helpful in resolving our conflicts and helping us get the flights that would work for us. I would highly them to anyone looking for airline tickets.

Suzy was excellent. She was with me on the line till I purchase the ticket, she is the asset of the company CheapOair, very helpful and accommodating. I will recommend CheapOair to my friends and family here and abroad.