CheapOair Reviews

I was not aware that I was going to pay extra for seats on the planes. I called a number to find out about it and was given another number so called that number. No one was at that number so I left a message, no response back to me. This changed my flight price considerably and I was very surprised and upset. What am I supposed to do about this? One of the men I spoke with who gave me one of the numbers I called said I didn't have to pay for the seats!!!

Today I checked my reservation for my family and when I booked it, it was on the 24th of March.The lady that called me to confirm it changed it to the 21st. Not knowing this I confirmed the flight. Today looked at reservation and saw the change. Called in and tried to change the flight and they wanted $3000 to change it. So I called the airline and talked to them and they changed it for free. WOW really. I will never use this site ever again. Expedia is way better!!! Don't contact me I fixed it and I again will NEVER use you again. Such BS.

Due to issues relating to American Airlines' decision to change its schedule, it became necessary for me to cancel a reservation made through CheapOair. That cancellation was made on October 10, 2016. 2.5 months later, after receiving a number of emails indicating the refund was still in the "process" status, I called their billing department and was basically told that I was "at the mercy of American Airlines." The next day I received an email indicating that my refund was being processed and it would take one to two billing cycles before I would receive the refund. That notification effectively means that I'm looking at having to wait another 60 days or so before I'll see the refund.

Your prices should include at least a carry-on. Impossible to travel with no baggages or make them a little cheaper to add. Also, before booking and it ask you to add a checked bag or carry-on need to be specific about that you're only adding it to one way not both. After adding to both ways well you're really not saving much.

My experience searching for my flight was very pleasant. Was easy to process and great price compared to other sites. Had different options to select making my decision very hard but at the end very pleased. Definitely will recommend this site to buy tickets. Thanks.

So far everything has been great. It's easy to book and you let people know what going on. I will let my family and friends know how easy it is. I like how you get emails about your flights. Very happy.

Experience was not good. I do not like the fact that the price changes. If you have to go back in to complete information my screen timed out and when I logged on the process restarted and the price had increased. I had to try multiple times to find a flight with the same price.

Immediately after booking I discovered that same flight was cheaper on airline website. Also did not know I was paying a $48 service fee for the tickets I purchased. Nowhere during the check out process did it state a break down which showed the service fees. If I had known I never would have booked through CheapOair. I have paid service fees on other sites but never more than $5-$10. I immediately called customer service and got passed from person to person. I was told there was nothing they could do. Next I sent an email and received a response stating that refunds are not discussed by email and that I should call. I tried that! I also noticed that I could cancel within 4 hours of booking. While talking to several people on phone I was never offered that option! Never again! I travel often and will never use CheapOair again! I feel taken advantage of.

Unacceptable service. Had a reservation booked and when I get to the airport they tell me it's cancelled. I received no notification and am now stuck at the airport with no flight out, no hotel, nothing. I called and they can't do anything for me. Now what am I supposed to do??? Exactly. Not acceptable. I didn't even want to give you a star but it didn't let me submit this without it.

I tried booking online but could only seem to book for one person to travel. The gentleman I spoke with was able to complete my request with both travelers. My wife would have been very disappointed if I were to go alone. He may have saved my marriage.

Great customer service experience. The customer service representative was very helpful in correcting my booking dates. My browser inadvertently changed the month I was booking to a previous month. This was handled quickly and efficiently in minutes. It is very much appreciated!

I had a fabulous experience. I booked a flight online, then on the final confirmation page realized the flight return was for the wrong date. I had changed dates a couple of times shopping for the best rates & the last time the optimal departure date didn't register in the system. I called within minutes of payment & the first representative said there would be a $25 charge to change the flight departure. I told him I would cancel the transaction entirely & he transferred me to a second representative. The second rep asked why I was cancelling & I told him the upcharge story. He said no problem, no upcharge, and booked the next day change, same airline, same flight number, but NO CHARGE. I love you guys!

Unfortunately was on wrong website and am paying USD. Totally my fault. Had difficulty getting seats ended up with 2 bookings with the help of your agent then ended up with 3 different seats in 3 different rows? Lucky I called WestJet directly and they fixed everything for me. I guess I should have gone to them directly instead of getting caught up in possible lower fares from your US website.

I reported an issue to them about it automatically assigning seats and charging me additional fees for these seats. I called and someone immediately assisted in fixing me being charged this additional money. I had reported previously with a bad rating and now would like to take that back.

You are very good service. I'm so sorry, but my English not well. I just want to say you do very good job. This time not the first time, l choose you to buy the air tickets, when I take long travel to Vietnam. Thanks for your service, see you again.

Always check here first for lowest prices. Found a round trip flight for WAY cheaper than anywhere else I looked. Had a coupon code from a previous booking which made my flight even cheaper. Can't recommend it enough, will continue using this website for future bookings.

I would appreciate quotations in CDN$. It is not until the very end, in very small print, that I am advised that the quotation is in US$. I have used your site a lot, but, I will stop doing so if I cannot get quotations in CDN$. BE UP FRONT! Say US$.

As of today every trip purchase or Hotel booked has been perfect. Thank you. Will keep using your services as needed in the future. My next trip that I will like to organize is from Trinidad to Curitiba in Brazil some time between March and May.

Site was offering $15 of but coupon was not going through. Not easy to deal with discounts. Also unable to choice seat. Not very comparable with cell phones, some difficult. Would be nice if tech. can check your site. Even review not working properly.

Wrong date given, requested a change, to original date your site stated, they wanted 100.00 difference. I requested help with editing, the name on card was incorrect. I was hung up twice, all because I asked to speak with supervisor or manager. Never happened. I asked for a refund when nothing was resolved, the representative told me she would make sure I would be refunded my 188.00. I asked her for a confirmation #, she there was none to give, but she would email me the refund of 188.00, but I received a refund of 9.99 only. Disillusioned.

I bought my ticket for $795 and when I checked the next morning the price has dropped to $745. Besides the price changes, the return flights are different too that works in my favor. Instead of returning on the 23rd of January, I can return on the 21st for $50 less. I didn't want the $50 back, but I called right away to make the changes on the return flight. After talking on the phone with the call agent for 39min, there was no changes made and he insisted that the price has increased already. Of course, for someone who checks flight prices redundantly I am well aware of the price changes. Therefore, I took screenshots of the price of $745 while I was on the phone with him so that I can prove the price is what I stated. After 39min on the phone with constant "Can I put you on hold?", the price went up and no changes were made.

Claim 4 Star Hotel. Is not. No air conditioning. Breakfast was very minimal. Try calling out to contact you from Hotel, was not possible according to them. My luggage was detain in Newark not arriving in Lima Peru on my Arrival. United Airlines was courteous and called me to see where my next Hotel may be to make arrangements to get my baggage delivered to me. You can write back to me at my email address since I have no phone service here. Unless you have a Peru contact number. Thanks.

Fast and efficient communication with Mr. ** regarding additional luggage question. Thanks for helping me out on the issue. Modesto was courteous and fortunately there was almost no wait time. I will not hesitate to recommend the site to other family members and relatives who travel also a lot.

It was very easy to book my trip to my mom's. She is having stage 3 Dementia and I needed to be with her. The flights came to me through email, and they were just perfect timing. And the right price. I am very happy with CheapOair.

I found the tickets that I needed right on time and in a good price, thanks! Anybody that use CheapOair will be ok, thanks for helping us to keep traveling around the world. If you continue to give good prices, would have no problems having customers like me. Continue the good work.

The website is user-friendly and extremely helpful on finding flights to specific destinations. I have used this site on numerous occasions and have never been disappointed with the results. Each occasion I was able to obtain the cheapest option to each destination which was helpful in keeping to my vacation budget.

Professional, kind, helpful, solving problems not making me feel bad. I will always use CheapOair. Thanks for making my trip possible when I made a mistake when booking the first time. I trust you and will recommend CheapOair for everyone. Happy 2017!

Booking Agent from CheapOair was very efficient and very Helpful and friendly in helping me organize and book a complicated Flight. I was visiting several Countries in Europe and then had to Change my return flight Because my schedule wound Up being Delayed a week. Thank You.

We were not finding a flight and guys called us. Got a flight right away. It was very helpful. Thank you! Gentleman was polite, patient, easy to work with. He listened to our needs, and found the right flight. I would recommend CheapOair to my family and friends.

I felt very comfortable while looking for my flight. It was a very easy and fast process. I have recommend this site to all my family and friends. The process of purchasing the tickets was very simple. If you are planning to purchase tickets online I highly recommend it!

I was picking my departure from YVR to LAX and closed the window thinking I would be able to ask some questions to see if I would need a earlier flight and was charged. Your 4-hour change policy is not enough time and I was charged another $100 - defeats the purpose of selecting a deal through CheapOair. Very disappointed.

This is not my first trip to Europe. I have always booked with CheapOair and I was never disappointed. Their rates are good and when speaking to a Rep over the phone, they seem to be very professional and helpful.

It is always a pleasure to use CheapOAir; gets all the Hassle off me. They are very professional and reliable. Trustworthy. It's like having a very special personal service; you do not need to be a rich person to be able to have such assistance. Great!

I had a 16 hr layover that I wasn't aware of until I got an email confirmation. On the app it only says the number of hours total (which is my fault for not noticing) and the starting date. There is no date for the day you land which mislead me to believe I would be arriving the 24th Christmas Eve which is why I booked the flight in the first place, not the very end of Christmas Day.

It is wrong date for flying. I called but they wouldn't change unless I paid $300. I only paid $200 for the ticket sounded unreasonable to me. Is there any way you can help me? I would really appreciate if you could contact me to work this out. I will be waiting for you to contact me. Thank you.

Very disappointed with you scamming additional charges into airfare even when they aren't selected. Enhanced seat assignment was added without my knowledge. Tried canceling entire trip for 8 men within minutes of booking and was told my credit card won't see a credit until 14 days. So, I had to keep this booking because I couldn't put an additional 3k into my card.

Found a flight at CheapOAir from Melbourne to Buenos Aires at around 1680 AUD. I go ahead and try to book it. After putting the credit card information I click book. Next, the web page says the price has increased by 300 AUD. I refuse and click on "search more flights". Then 1 min later a girl with thick accent called me saying she can fix the issue of the price increase. She basically said I could book the flight on the phone through her. She said she worked for CheapOAir. I immediately assumed it was a scam. I said no way and hung up. Was it a scam? I don't know for sure. Never used CheapOair before. I know people have but to me it looked fake... price goes up just because and then Indian girl calls wanting my credit card info... maybe I watched too many scam videos on youtube... ended up buying the tickets through Air New Zealand. Paid more but with peace of mind.

Harry helped out very graciously and explained everything clearly. He even called me back when I needed to check with my husband about timing and cost, to make sure I would get what he had offered originally. I've never had that much assistance with other websites.

Excellent all round service. Always has been efficient and proactive. Many times used and always satisfied. Better than all the other flight booking sites. Gives always best prices. Thanks for all your help in finding best flights and prices. Telephone service also excellent.

Airline ticket booking website are many but CheapOair is the best I have ever found. Their good communication, clear transparent features, and unbeatable price range is the uniqueness of Cheapoair. I suggest CheapOair because they will make you feel you are dealing with a people you have known since long before, and befriended long before. If you want make your trip headache free and hassle free then go to the CheapOair is the best.

I call back 5 minutes after bucking and agree to pay additional charge for the change 45$ per person. I call today to see if changes were made. Nothing today. The changes cost an additional 75$ per person if I want to returned the date I want. I don't think is right to do this.

I was very happy with the flight options available to me and the simplicity of making the travel arrangements with CheapOair. There are plenty of options for lodging, auto rental, and etc. I will, most certainly, use this site when making future travel plans.

My customer service representative was professional, courteous and kind. He found me a hotel that was exactly what had asked for, and upon arrival at the hotel (DoubleTree Hilton in Crystal City, Arlington, VA), they were exceptional in every aspect of their care. I would definitely use CheapOair in the future, as well recommend it to my family and friends. Happy New Year to all!

After booking through CheapOair I immediately checked the price of the flight on American. Turns out I would have saved $20 if I just booked directly with the airline. In the past CheapOair has saved me money, so I did not check the airline first. I will not likely use CheapOair again since they simply tack on additional cost and provide no additional service.

We booked a flight to Utah from Chicago. My mother-in-law passed away. We called CheapOair. We were told to pay an additional $150.00 per ticket & it would be changed to another date. The airline did not honor it!!! Out $750.00+. CheapOair refused refund!!! Worst customer service!!!

I booked a flight and found the same flight much cheaper. I called to see if I could be reimbursed the difference and could not understand a word of what the customer service rep was saying. I got transferred to another rep who was very rude and said since I did not call within 24 hours I could not be refunded.

CheapOair has always been very helpful when I cannot book online. To book online is very easy and self explanatory. Staff are always helpful and courteous. They are always trying to fit your needs with dates or flight charges. I definitely would recommend to book through CheapOair. You can also find reasonable flights that fits your needs.

Just wanted to say thank you to Cheapoair customer service for being so patient and getting the flight that I wanted. I changed my flight twice within 2 hours and customer service really took care of the changes. Once again, thank you!

I had to cancel my booking just two hours after booking, as it overlapped with Booking for me with another company made for me by my friend. When I did my booking I could see a message that I could cancel the booking within 4 hours after booking itself.

This has been one of the worst travel experiences ever!! There was a mistake on my booking. I can't speak with a human to correct their error and am out hundreds of dollars. I tried to correct the error immediately. There are no call centers for US customers, the chat bot is useless and you have to wait hours to "talk". Avoid this airline!

Their customer service was horrible. No one spoke clear English so they asked me if I wanted someone who spoke Spanish like that would help. They wanted to charge 200.00 to change a 300.00 ticket and said the insurance was only good for someone who has a death or surgery. This was very misleading in the offer of the insurance.

I purchased 2 premium economy class tickets from New York to Hong Kong with 1 stop at Taipei. When I booked our seats from Eva Air and found out these are economy class instead of Premium economy. However, CheapOair charged the price of premium economy. What a difference! So, here I would like to warn all customers: watch your itinerary! CheapOair staff showed no apology at all! Very bad experience! No more CheapOair! LOL!

I will never, and I mean NEVER USE THIS COMPANY AGAIN FOR ANYTHING. Not only did I just lose every cent of the $337.16 I spent on the round trip flights to Mexico, but I have never dealt with such rude and incompetent people, EVER. A month ago my friend and I both booked round trip flights from Florida to Cancun and we ended up not being able to make the trip. I called four times to cancel my flight, beginning on Monday and it is now Wednesday. The first time I called, the call dropped and no one bothered to call me back. I called again and was on hold for almost 40 minutes. Called again and was told that they would submit a claim and call me back within four hours. No one called me back. Called a 4th time and was told, "sorry mam, but we only return phone calls to those in the United States and the United Kingdom." I LIVE IN FLORIDA.

I totally understand how things work when it comes to customer service on selling stuff to clients. Before I start complaining let me share my experience with CheapOair business. I called on their 1800 number to reserve round trip from USA to home country. One of the female representative answered the call and started taking details to give us the quotes for the specific dates. While she is doing that I have mentioned her that I don't have complete details of other passengers which I would be sharing with you tomorrow only if I am comfortable with the flight fare.

I booked a flight in October, leaving on Dec 20, 2016 to join my family for Christmas overseas. I arrived at the airport and try to check in, only for the airline operating the flight, Swiss, to inform me they do not have me in their system. Because CheapOair booked my flight through Air Canada, Swiss advised me to speak with Air Canada ticketing. Air Canada ticketing explained that my original flight from Montreal to Zurich had been cancelled due to something called "ticket time limit expiration". This meant that although I paid CheapOair for a flight, their system didn't confirm it on time with Air Canada. I then called the helpline, where a supervisor advised I be a bit more insistent with demanding to be put on a flight. Air Canada refused, placing the blame on CheapOair.

I booked a flight through cheapoair.com. I paid the $49 trip insurance in case I needed to cancel the flight for work reasons. Come to find out, you have to pay an additional $50 to cancel and then you are charged an additional $200 as an airline booking fee on top of all of that when you want to rebook and use your "credit". I was given a $646 credit and when I went to rebook another flight that was only $540, I was told I would have to pay the $200 rebooking fee and then an additional $100 because my new flight wasn't in the same class as the previous flight I booked - which the customer care representative could not explain to me.

I was excited to make a travelling plan and bought a ticket from CheapOair without researching tickets from other places and forgot about it till 3 days before actual travelling and realized that connecting flight gap was 13 hrs (I have to sleep at the airport). So I called rep to see if I can change the flight, he was very rude, first of all, and asked me to pay $476.00 more to change to other available flight. And I read the "Important information about booking" and realized that everything was non-refundable.

We purchased our tickets to Punta Cana, DR through CheapOair. The tickets were very affordable from a lower end airline (that should have been our first clue that we were going to have issues). My husband said that when he purchased the tickets, there were no negative reviews on the airline. Well, one month before our trip, we received an e-mail from CheapOair stating the flight had been cancelled by the airline. There were a number of horrible reviews regarding the airline stating that flights had been cancelled without notification so at least we were notified by CheapOair.

The story starts when we were flying out from Austin and because of miscommunication with the airport and airline we were unable to catch our flight. American Airlines was unable to book us a new plane because they had no access to the ticket and could not change them. Only CheapOair could. And after being on the phone all day with numerous people still nothing was resolved and CheapOair was trying to make the Airlines pay when they couldn't because they could not access our ticket information.

I had booked a flight to Budapest and called Cheapo to confirm the names on the ticket. I was however told that though my departure flight was confirmed my return flight was not. I subsequently gave my card details to the customer service representative with a promise of a receipt being sent to me. Lo and behold no email confirmation so they've taken my card details and not booked me on the flight. I tried calling back only to be held on the phone queue for 45 minutes. When I finally got through to them the guy was extremely rude talking over me and not listening to my concerns. NEVER use their service people unless, rude obnoxious and semi fraudulent service is what you require.

I've been trying to cancel a flight reservation that I made. CheapOair has a four hour no fee cancellation policy. However you will never be able to do this in a four hour window. Once customer service is aware that you want to cancel your reservation they never get back to you and keep you on hold for hours… It will probably end up being four. I've currently been on hold for over two hours. The CSR I briefly spoke to said he'd get right back to me at the other check on something… That was a half hour ago. He asked why I want to cancel my reservation. Unfortunately I was truthful and told him I have found a better price. He offered to do a price adjustment, I told him I preferred to just cancel my reservation. I was then put on hold immediately and no one has picked up since. Go elsewhere if this is not a reputable company. They take your money but if you need to make a change will never occur.

I have traveled to dozens of countries and have been purchasing airline tickets online for over 10 years. I have always checked Kayak, CheapOair, AirGorilla, Orbitz and a couple others whenever I am buying tickets and CheapOair has NEVER had the best price. I have used their website and search engines but they are always more expensive. Orbitz consistently has the best price. I think there have been maybe one or two occasions where this was not true in something like 20-40 airline ticket purchases over the years.

My boyfriend and I purchased a plane ticket through them today and then got a phone call asking for us to verify credit card info over the phone to proceed with the purchase of our tickets. I had never had something like this happen before so it was a red flag to me. I hopped online and read all these terrible reviews and it scared me. They were telling us we needed to confirm the card and I was not comfortable with that at all. They did have thick accents and I can't tell you how many times I've been scammed or have had people try. I've never purchased a ticket where this has happened before.

I have been using CheapOair for years. I think recently they learned from Wells Fargo corporate clan how to mint money. I was trying to make a booking and somehow it did not go through and eventually I succeeded to make one. I never received any call from them in 6 years and then someone called me that I was trying to make a booking and he will assist me. Without even confirming me he made a booking. When I saw two booking on same date, same destinations and called them back they told me I will be charged 150 dollar cancellation fee, another 21 dollar other fee. I don't know what is that.

I booked a flight from Cheapoair online, and discover 2 days after that there's two missing letter on my last name. I phoned Cheapoair customer service every day asking for a name correction and all of them just telling me to cancel and do rebooking. I was really felt hopeless. I follow their advice and I lost C$1400. That money supposedly gonna buy some presents to my family this coming Christmas. I don't want to book thru Cheapoair anymore.

Made reservations on Saturday 12/10/2016. Attempted cancellation on 12/11/2016 and could not get anyone to help me. 12/12/2016 called again for cancellation and got charged 100.00 to cancel. Cancellation fee is not justified. Considering airline did not confirm reservation. Attempted cancel Sunday 12/11. Agent did not offer any other recourse.

On the 29th of September of this year I bought an air ticket to Dammam-Maputo and vice versa. So by mistake I failed the surname of the person who was going travel on December 21 of this year. The name registered was: Jacob ** and the correct name would be Jacob **, which was not possible to rectify itself during the exchange of messages with the feedback CheapOair team that I thought I could solve this issue that became a problem for me. So I was forced to buy another air ticket already with the correct name.

I want to thank assistant for understanding my situation. She accommodated my travel plans according to my needs. She was quick and grasped my concerns. She was calm and patient with me. This experience was very important to me. Thank you Very much.

I made a booking for the entire family from Canada to New Zealand. After several weeks I found out that my mom can't go with us. So I called CheapOair and told them about my situation. At first they weren't helping until I agree to pay the cancellation fee. They got my credit card number and charged me $200 cancellation fee. On top of that they told me taxes are not refundable which was around $150 and when the transaction was done and I got an email from them they only refund me 80 percent of my actual ticket.

CheapOair is ok to use if you don't have any problem or issue. If you do however and need to deal with their customer service team you are likely to be incredibly disappointed. My experience had a CSR person outright lie to me and when I followed up with a manager (finally getting a hold of him after 2 hours or trying, being cut off, phone ringing for hundreds of times, or never getting connected at all.) The manager was not any more helpful. He was condescending and just kept repeating his lines from the script they must be provided. Clearly the manager was not given any ability to think or make decisions on his own. My whole experience in dealing with this company was frustrating and disappointing. I would not recommend taking a chance with them.

My flight was cancelled due to weather. I had to drive from NY to NC and American Airlines gladly refunded me. However since I booked through CheapOair they sent the check to them. I called CheapOair 2 times and was told someone would call me back. No one ever did. I finally waited on hold 30 minutes for a supervisor. He informed me my refund had been processed and it would take one or two billing cycles, not days, billing cycles! This is crazy! Book through the airline, pay the extra five bucks and save yourself the trouble!

Saw highly mixed reviews about CheapOair and was concerned about doing business with them. But the price - over 40% lower than other sources for international airline tickets - and the four hour cancellation policy convinced me to try CheapO. I needed information unavailable online and called for assistance. The agent was highly service oriented, professional and patient - - on par with good agents for credit card loyalty programs.

You guys have been great. Recently I booked a flight from BUF to IAH Jan 4th, the call center woman spent the time to get me the best price! She really did. Thanks CheapOair. You made my holidays! My wife is Filipina and we both have traveled there via Cheapo. BestnDeal as always. Money matters, call me a cheapo but not a fool!

A previous agent had booked me on a Delta flight for Mar 04, 2017. I had actually wanted to travel on Dec 04, 2016. I had changed my international itinerary to fly into the USA via Atlanta instead of Miami arriving on Dec 04th. I already had an American Airlines flight booked on CheapOair from MIA to MCO, and I now needed a ticket from ATL to MCO. I didn't notice the booking date error by the previous CheapOair agent until I went to do online check-in and found out I was checking-in 3 months too early! The agent this review is for sorted me out for a flight on the requested day (Dec 04th) on Southwest Airlines.

I am requesting our money back into the fact that we never received an email so we had to yet another light. You can see clearly on the ninth eight and eight took our money. Please respond to add immediately before we see where you're at in life.

I have been booking with CheapOair on and off for years. Never have had a problem. Now as I'm mourning my mother's death and trying to get all my affairs to get to Florida for the events, I'm told by Spirit Air that my baggage has not been paid for and I cannot assign my seats. I paid for this whole trip on my PayPal charge and I have a receipt that it has been paid. I've been told by Mara at CheapOair that it didn't go through, then she puts me on hold for about 5 minutes and says yes it did go through and I should be all set. I call Spirit Air and they again say no... The baggage part has been declined. OMG I have a receipt saying it's paid. I have nothing, not even an email/text anything saying that there is still money owed. How can the baggage part be declined when it was one whole transaction?

When I called to ordered The $1053 tickets, I was told they were no longer available and only $1088 tickets were available. Chaz said, since I was a senior and had done business with CheapOair before, he would give me a great deal of $1070 or $2140 the two tickets. I bought the tickets. Later, my wife saw the same tickets on CheapOair, for the same date, at $1055 and $1067. I called back, Alana said $1055 tickets were all gone, but she would give me a rebate, so I would only pay $1067, for each ticket I had already bought. Now, CheapOair is advertising the same tickets for $1053 again. We will use the tickets I bought from you, but this will be the last time we will use your service. It seems like you are running a bait and switch business. Last night, my wife showed me an ad from one of your competitors, advertising the same exact tickets I bought from you, for just $1036 each.

I discovered when I got my confirmed reservation back, that I has misspelled by one letter, a last name. I was shocked to learn that I could not make the change without paying a fee of $25. I hope the rest of the journey goes better.

I was trying to book my flight online by myself but kept getting an error on the date. I noticed a contact number and called for help. It was the best decision ever. Not only did I get my flight booked but was given information I wasn't expecting such as different rates, airlines and travel times from my departure to my airport destination. This is my first flight and great experience with the agent who was very patient and even allowed me get my husband on 3 way which took 3 different calls.

I bought tickets with the price of $1457 for me and my kid. I wanted to cancel it and get refund, but they are not able to raise a refund request from airlines. I'm very sorry for them for the terrible services.

The airline did a time change and I was notified and great communication. I didn't answer the phone first time but returned the call and everything was handled well... Thanks for letting me know and being patient with me. Then I requested seating arrangements and that was handled well.

l needed help finding a route from Canada to Florida in an limited economic framework and am recovering from surgery. The representative Vincente went online and struggled to find the best. He was a miracle worker and made it fun. Congratulations.

On 3 separate occasions they promised to call me back concerning my refund. As of today, no call. How disappointing. Although the company is overseas I was willing to give them a chance. But, I should have known better. Shame on them for their shady tactics.

For some reason when I completed online res. my grandson's name came up wrong. I had to call to get corrected. Service was sat. and everything was corrected. Cost me $10 but had to be done. I don't know why the form reverted to my last name but it did and I knew we could not fly with it that way.

I am very disappointed in CheapOair. I have called twice now, I have been redirected and still no concrete help. I purchased a ticket online through CheapOair.uk, and on the very last page when I have input all my information (including card, country... etc) the final price quoted was 228.99 pounds, but as soon as I click to confirm and book the purchase the price automatically jumps to 240.64 pounds and that is the amount I am billed. I recorded the incident because I have had issues with third party suppliers in the past.

I am happy that Cheapoair help me to find a good and cheap ticket for this trip to my back home and it was so helpful to get the ticket soon. And it was a good experience with CheapOair to get soon and find a cheap ticket and I will get a ticket for other next trip from cheapoair and I will recommend this company to all my friends.

I booked ticket through CheapOair, from Mackay QLD Australia, booking no **, Virgin flight. When reached airport, there was no booking for me. To catch that flight I have to buy new ticket on the spot for 349 AUD. As it was due to CheapOair failed to pass booking to Virgin, which Virgin Airlines confirmed, next thing I did called CheapOair asked for refund. They took 2 months and agree to refund and now they want to refund only 73 Dollars which is ridiculous. When try to talk to them, they are rude. Will never buy from CheapOair. They are scammers.

I am very disgusted with CheapOair as a company who only seem to care about making money and booking a deal as opposed to working with people and being good on what you promise. I will detail my reasons below: 11/29 - Called CheapOair and spoke to Ridge to book my flight. Explained my flight time preferences and importance of having three seats together. As we spoke on the phone I informed him I see a cheaper deal on cheapoair.com and he found me a cheaper flight as well and therefore I booked and paid a small additional fee to have seats together. When I received the itinerary I saw that I can select my seats which I was able to for my departing flight but unable to for my return flight since there were no two seats together. That led to call number 2.

This is to let you know that according to the OneTravel Map View, Hampton Inn And Suites Chandler/fashion Center is .5 miles away from Phoenix Civic Plaza Convention Center. I have booked the hotel last Sept. 28, thinking it's near according to Map View. Then I found out later on after calling the hotel directly that it's 20 miles away.

The process was very nice and my request was not easy with different airports. The agent got my daughter and me on the same flight which I would never have thought of doing if I'd done it myself online. I'm not sure how to do the multiple airports online and appreciated your phone service. The agent was cheerful and continued to check back which I appreciated. It took a long time but not nearly as long as if I'd tried to do it myself and I made dinner while I waited. :-) I offer one suggestion. I was concerned about the Super 8 hotel and asked if it was good enough. I would rather pay more and be assured that it will be clean and well maintained. I asked about the rating and was brushed off with the statement that it had good reviews. That does not appear to be completely accurate when I check online after making the reservation. I may need to go online and book a new clean hotel and just give this one up.

I have booked with CheapOair and the service was really great. However, this last experience left a somewhat bitter taste in my mouth, because of all the hidden fees that were charged by Frontier Airlines. I could not locate my booking number but I recently traveled from Nashville to Las Vegas on Nov. 26,2016.

I tried to book two different sets of flights to India and after entering all the information, up came a notice that there was no availability for the flight. Disappointed, I started out the door... but the phone was ringing. So happy - here was CheapOAir on the phone offering to help to book the flights... After a short time, we were booked, at an even better deal than we were trying to get originally. And, the agent couldn't have been nicer. A great experience. Thank you.

I have used CheapOAir for the past several years and to date I have had excellent service. When I called to inquire about scheduling issues I was greeted warmly by the person on the phone and they were able to resolve all my issues.

First my father passed away so I needed to buy a plane ticket fast to go deal with everything. So I searched specific dates. Selected the cheapest one and purchased only to find out after that the reason it was the cheapest is because it’s not even the dates I requested. So I called them and they quickly changed it but made me pay 100% of the difference which was $38. I thought fine... I really need the tickets. So service right there to me dropped. But then it gets worse... I look at my credit card and they charged the original plane ticket of $919 twice. Once for the order I did and again after they fixed my tickets. But no refund for the second one. So I called them and they said that they only have 1 charge to call my bank. So I did and bank says yes they charged me twice.

The agent that took care of me was very professional and dedicated to making sure everything went smoothly with my booking. I've used CheapOair before and I always will in the future. They are the best!!! If there's any problems with your flight they do call you back so you can handle it immediately so that there's no delay in your flight.

Booking affordable trip to London - the experience was very positive. I got a great deal, the woman on the phone with me was very polite and helpful, and it did not take a long time! I saved hundreds of dollars. If I had booked directly with British Airways, I would have paid so much more!

Thinking I could get AT LEAST $20.00 off of one of my flights after spending 3,500 dollars worth of flights on a previous trip, the agent I spoke with would not even allow me to use my rewards gift card of $10.00 from Cheapoair along with a promo code they were currently advertising. To even have a "rewards" program and then be rude to the customers about questions and concerns is a major turnoff from the company. I will not be using Cheapoair again.

My wife needs a little help in getting to and from the airplane due to an accident she was in a year ago. The gentleman who helped us assured us that there would be a wheelchair available at the ticket counter once we arrived as well as one when we arrived. He also made sure that we both had aisle seats as she needs to be able to stretch her legs in flight as she had broken both legs in the accident. Thanks for the extra effort.

I made a reservation & then learned that I would not get to the city of departure until too late. I called and was able to change the city of departure at the proper time. The new ticket was a little higher, but all tickets are not the same. I was very happy with the service. P.S. I do have several tickets thru Cheapoair on this trip and on previous trips. Thank you for the service.

The booking agent was very helpful. We would be using CheapOair in future too. He was polite and professional. He knew his job very well and was compassionate. You should offer more services to new clients like us. CheapOair is a very helpful source of finding and buying air tickets with very affordable prices.

I don't know where to begin with this website. I booked a hotel for one night for a price stated on their website. Once I arrive at my destination, the hotel charges me a different rate in US stating that the hotel was booked at a different amount. They charged me $100 more plus $5 service charge. I call CheapOair website for some answers. I clearly have a confirmation number and my credit card info clearly stated.

I was in a bind, needing to purchase a ticket asap because my prior plans had fallen through. Your agent was superb! He addressed my needs in a very resourceful and professional manner. I was able to make my trip as planned! Thank you once again!

The agent taking care of was very helpful and resourceful. He treated our problems in the best way to our full satisfaction. We did not have to wait on the line for long; on the contrary - we had prompt reply. Both he and the other person calling the next day to validate our card details were very polite.

We ordered tickets through CheapOair for 3 tickets to Colorado. The agent asked us if we wanted to buy insurance for our tickets in case something may come up and we needed to cancel. So we bought insurance on each ticket that cost us an extra 120.00. Well something did come up... a very serious medical problem that was going to be a long term issue. We called CheapOair and explained that we needed to cancel the tickets and to please refund us the money. They said, "No, there is a no refund policy." I said, "But the agent sold us insurance so we could cancel without any problems at any time." CheapOair said, "No, we cannot refund your money, you need to go through the insurance company and ask them for the refund."

I was never informed that the tickets I was purchasing were nonrefundable. Also when I realized I needed the travel to start one day earlier I called and was told that I would have to pay an additional $405.00. I was also put on hold for over an hour. Since it was 11:30PM and I did not want to wake my husband I asked if I could call. And make the change the next day at the same cost. I was told that I could call the next day and the extra charge would be the same. The next day I called and told the representative I wanted to make changes for two tickets, mine and my husband. The representative first put me on hold for over an hour then my phone call was disconnected (I had asked for a supervisor). I called again and the representative put me again on hold for over an hour.

I've bought a ticket for a flight to Busan through Seoul. Then I realized that there was direct flight to Busan and I called agency to make a change my flight for direct flight to Busan. I was surprised how easy and fast it was made. Thank you!

I wish I could remember the gentleman's name. Whoever it was, he did an excellent job. Very informative, polite, and sociable. If you have some way to determine who he was, give him a raise. You need more people like that. Show you value your employees that do a wonderful job. Thanks!

We purchased our flight to Italy for $985 for both my husband and I. We noticed that they only charged $800 to our credit card and our confirmation said the tickets had not been issued. We called them and they said it was our bank holding the funds. We called the bank and they said the funds were released and it even showed up on credit card online. We called united and they said that CheapOAir hadn't paid them yet so our confirmation hadn't been ticketed. CheapOair kept telling us we had not paid them yet we had a confirmation email and our seats. 24 hours later we received a credit back to our account and no one told us. We called and they said that united would not accept the tickets. Meanwhile they tripled in price not allowing us to go on our trip. So they deliberately held our money and didn't pay united and made us miss out on our trip. They scammed us and I will tell everyone I know to never book through them.

Kept on delaying flight ticket booking. Booked international round-trip flight on November 14 but it was not booked even after 10 days. When called customer service representative, they kept on transferring calls to different departments and finally when asked to talk to supervisor, they dropped the call! I even called on November 22 and they assured me to book ticket within next 24 hours but it was just not done!! When my friends booked from other websites, the booking was confirmed within couple of hours but for me, booking through CheapOair took more than 10 days and the ticket is not booked yet. I am never again going to book through CheapOair!!

Cheapoair is the worst company that I have ever dealt with. I will never book a flight with them again. I recommend everyone to not deal with them. They are greedy; they manipulate their customers. I booked a flight with them through Air Canada without knowing that Canadians airline require a transit visa for transit trips. So, when I got to the airport they asked me about the visa. I told them I did not know about that. I called Cheapoair and they told me "you can't get your money back but we will save it for you as a credit." Now, I'm calling them to book new one but I discovered that I made a mistake when I typed my name. I tried to correct it but they refuse to help me. I told them how can I travel with an incorrect name? They said "we can't do anything for you."

The person belonged pre-Internet era, is still curious what is going on out there. So once in a while trying something new TO ME. So this time I decided to make reservations through online discount travel agents. It was quite learning experience until I could make actual reservations through CheapOair. After received confirmation from a company, suddenly I received a notice that reservation was cancelled "because my credit card was invalidated." So they claimed. I guess that they made careless mistake in unusual currency conversion (Japanese yen holder made reservations for British airline tickets with an American online travel agent!).

The representative was professional and pleasant. She was also patient and answered all my questions. Great employee. She also explained the cost of the plane ticket. Thank you to CheapOair in using Southwest airlines. For me they are the best airline to travel with. I have been a loyal customer of yours few several years.

Like to ask you one question, I make yesterday at 12. Tne booking and after 3 hours I see that I did book the first flight wrong. Now on our web page you offer cancellation for free in 4 hours, what I did, was I call the service Number from you and one agent helps me to change only the first flight. The flight back was perfect. He helps me and all is now ok. Now but when I received the new itinerary there is one charge of 50.00 US$ more. Why? If I have cancelled my flight complete it is for free, and now only for changing the first flight you charge me 50 US%.

Amelia was very polite and very helpful! I found a great price on Google Flights and was told to call a few travel websites. CheapOair was the least expensive. I usually check CheapOair and Google Travel, and they are usually very close. I prefer to use CheapOair because of their pricing and service!

Made a huge mistake in booking with CheapOair. It is cheap, and you get what you pay for. Wife had a serious accident. And we couldn't travel. CheapOair did nothing for us. Didn't care. It was a complete loss for us. It is better to go directly with a major airline, which in contrast accommodated us, and even changed our departure city for our return flight, allowed us to use miles, and gave us a voucher for one of our tickets. The major airline also employs agents in the USA, who speak understandable English, as opposed to CheapOair who uses offshore agents whom I couldn't understand. When I continued to request that the CheapOair agent repeat himself because I could not understand him, the agent was audibly frustrated and angry with me. I will never again book with CheapOair. Rude, unprofessional, and misleading.

My wife bought a ticket for her and my daughter. Unfortunately there was a death in the family and we had to pay $800 to change her ticket to earlier, and cancel my daughters. They said we had a $500 credit. When I went to use our $536 credit (5 days later) they doubled the prices that were available in the site that day and charged us both the same astronomical price and did not include the $536 credit! It was to attend a funeral so we had little choice. Two hours later I didn't get a receipt or flight schedules... Turns out the (call centers are in INDIA and English is terrible) but the incompetent person who took my order charged me $1800 for a finance charge and never ordered tickets. Our flight was the next day!!! It took 3 hours 6 phone calls to correct this.

The flight I booked was cheaper within 24 hours of booking, so according to their rules, I could request for a price guarantee because it was the same flight but cheaper... After contacting them 3 times within a matter of a few weeks, they finally said they would refund me the difference. A few weeks later still no refund, so I emailed them. No answer. I emailed them again, no answer. After the third time I was fed up them. Every time I contacted them through live chat they couldn't help and just said to contact them through email. I finally put in a dispute with my credit card company and a month later the collections department contacted me only because they owed money. Not even concerned that I didn't receive my refund. I told them over and over and sent them statements saying that I paid the full price of the flight and got a refund as a price adjustment. Not even a refund through them.

I didn't put my name according to passport. I called Customer Service. They helped me step by step with email confirmation. It's very nice. Excellent service. Finally, it shown up on my ticket exactly what I expect. They ask me few questions and I answer those.

The representative's supervisor was able to locate the flight I wanted. The change only cost a few dollars more. He made the adjustments without me having to start from scratch. The supervisor was patient, listened to what my distress was about, and took a 'let's fix it' approach.

On Oct/21/2016 I booked a 7n vacation package to Jamaica for my B-day. The trip included a non stop flight and one week stay at Azul Sensatori, all inclusive hotel, a 5 star new hotel with excellent rating. The total package price paid to CheapOair was $4220.91. Upon arrival to the hotel despite having the confirmation for our reservation the hotel told us that we don't have a reservation, and the hotel is solid booked for the week 11-05-16 through 11-12-16, which was the vacation week. Shocked but yet hopeful, my husband and I were still optimistic that it was a glitch! Contacted CheapOair and were told they're sorry for the inconvenience. The flight was red-eye and we arrived to the hotel at 9:00 am. For the next nine hours I was on the phone with customer service in INDIA trying to find a solution before ending up on the street in Jamaica.

Very nice guy. Took his time with me, as I wasn't sure what date I was traveling. This is my second time using your company. I actually tried a few different companies, but your price and service was the best. Everyday I tell someone about your service.

The agent who assisted me in this transaction is the most helpful one I have ever experienced with any company. This guy deserves a raise and at the very least recognition for his exceptional skills and professionalism. Wish I could remember his name.

Check airport to find if my flight is on time or not. Found that it was delayed 4 hours. Called CheapOair to get confirmation. All the customer service did was check the airline website. I told them that the site hasn't been update. But he insisted that it is correct. Didn't get any notification from cheapoair nor the airline. Called the airline. They told me that cheapoair never gave them contact info. This is very bad.

So far I have had good experience with CheapOair. I hope your points could be a little higher. The phones calls I made all went successful and the guys were professional. Hopefully I can gather enough points to use to for a ticket in the future.

The representative went out of his way... above and beyond to find a good connection with no stopovers & the price is reasonable! He was very friendly & never gave up even though I changed my mind several times. He offered me the airline protection plan which I was hesitant at the time but the next day I chose it.

Reynold from customer service was amazing. I booked a wrong flight time and destination. Reynold was able to find me a new flight for the right destination and time. He was very understanding and I am very grateful. He was comfortable to go out of his way to help me.

After booking a flight, I realized several hrs. later that I gave the helpful agent the WRONG return date!! When I called back the agent that took my call was SO VERY understanding. He re-booked it properly AND saved me $94! That's SERVICE!

Thanks for everything - looking forward to booking next trip with CheapOair, as well! I had to talk to someone, and he was there. I had a problem, he understood and fixed it. Gave me a new booking, just the one I wanted. Thanks!

Was told no earlier flight to DFW available, only to Love Field, but my computer screen showed there was one about 8 A.M. But took the later one because didn't want hassle over phone with foreign-sounding rep!!! They should view same page customer does to resolve disparities.

Searching for fares for a 'bucket list' trip in October and November of 2017 for a family cruise from Venice to Ft Lauderdale. Checked a million websites, prices and routes. Some that had unbelievable fares had horrible ratings. CheapOAir seemed to have very good fares and very good ratings from several sites. Purchased our tickets and hope that all goes well and a 5-star rating is achieved!

The agent that help me was very helpful, kind and knowledgeable. He really give his utmost care to the customer. He's truly a good customer service. As a customer service myself you should be able to give your customer the best experience ever. In that way they will talk about it to their friends and acquaintances... You're the best. Sorry forgot your name... Keep up the good work!!!

All preparations were done to my satisfaction in getting my flight tickets and insurance reserved. Aran the associate was very thorough in making these accommodations appropriately. I would highly recommend others to make reservations with you people. It was very quick and easy to have the help in order to make my trip so satisfying.

They are cheap third rated fakers. Try to cheat their customers by intentionally making mistake in your travel information and when you ask about it they put on hold for 45 mins and then they blame you for the mistake and they will charge you extra for fixing that. This is all very well planned and they have lot of other tricks as well. I have trying to register complaint wherever possibly I can. I have proof to prove myself and I will sort out this some day soon. And I can get any suggestion on how to bring this culprit down would be helpful.

Because of a computer glitch which told me I was getting a ticket for two people instead of one, I wasn't able to buy online and had to call into CheapOair and then the price went up from $352 to $376. That is unfair to the customer.

You should have live inventory access with correct pricing. Your end price is not the same as your web advertised price so it's disappointing to be told the price is higher than what is advertised. Quick processing and friendly rep. Knowledgeable.

I called CheapOair for a booking because I was unsure about ticketing for a third party. The agent was a terrific help. Her accent and enunciation were no problem at all...but the phone call was very difficult due to the dismal sound quality. Thin, tinny, garbled...the noise reduction chopping off the consonants of most words -- waves of distortion. But CheapOair...very good.

CheapOair is not right. They did not tell or talk about the luggage. CheapOair was too busy trying to sell me a ticket and didn't go into details about anything. The last time I flew, we were able to take on at least one luggage for free. I did think about it and then I clicked on the luggage and I did not see Spirit info nowhere. Get to the airport and then they tell me about the fee for luggage. I feel that is false advertising. I will not recommend, CheapOair nor Spirit Airlines to no one. They want to get your money. I need someone to call me concerning this matter! Thanks.

I selected a return date for the 29th of November but my selection brought up a December 3rd flight. This was very INCONVENIENT. Once I select my date that is the date I WANT. So I ended up getting a return flight on Dec 3rd. I called to reschedule return date. The service was wonderful. It took a long time for my call to be answered.

I was told that my dogs would fly for free if I carried them on and they fit under the seat. Not true. When I called the Delta Airlines today they told me 125 dollars for each dog. Both ways which comes to 500$ extra. Thank God I called to get the dimension for the pet carrier. I wouldn't have known till I have gotten to the airport!!!!

I reserved the wrong date and in one phone call that I made to them to correct the date that I had selected they took care of it with ease and pointed out that I had made a mistake in my reservation. They were great! And the price of the flight was very good.

I had booked what I thought was an 8:05 a.m. flight, but which turned out to be 8:05 p.m. The agent was very helpful in changing that reservation to an 8:30 a.m. flight. She was courteous and very business like.

My wife and I had to make an emergency trip to England for her mother. However our trip itself was interesting. You don't have to read it all if you don't want but at least read it if you are considering scheduling your trip through CheapOair (I know should have figured it out from the name) I would suggest reading it. Now understand this is all in my opinion and based on the facts we experienced. I booked 2 round trip tickets for my wife and I due to a family medical emergency in my wife's family in England. We booked with CheapOair to fly from San Francisco to Las Vegas then to Manchester England then returning through JFK. It was a round trip to return 11-15-16. We purchased travel insurance and baggage insurance for the entire trip.

Was struggling with various websites booking a trip for 2 to London UK. All sites (Airlines and Agencies) offered competitive fares until it came time to complete the purchase then the quoted fares jumped 50% or more. Was experiencing same with CheapOair but then a CheapOair agent took the initiative, seeing that I was having the same problems with their website, he called me, was most helpful and found the right competitive fare to fit my needs. Good job.

I used the on-line booking. The booking got messed up. Not my fault. Cheap-o-Air charged me over $200 to change my booking. Do yourself a favor. Use a different company. I have 2 phones going right now and have been on hold for 45 minutes. This is the worst customer service I have ever dealt with.

Dealing with CheapOair was the worst customer service experience I have ever had. I needed an update done to a booking that they kept telling me was up to the airline to do. The airline said because it was booked through CheapOair that I could not change the booking as it wasn't made with my email address. I was hung up on, call dropped out over eight times and not once did anyone ever call me back. I have left an email complaint asking for a call back, and contacted them via on-line chat and still no call back. I WOULD NEVER RECOMMEND OR USE THESE PEOPLE AGAIN. Additionally they will try to tell you that airfares are non-refundable, even when booking with airlines that have fully refundable tickets...

I did a multi city search on the website and found tickets to my destinations for a great price, but when I called, the young lady I spoke with couldn't grasp what I was trying to tell her! She kept giving me quotes for cities I wasn't traveling to or even close and she quoted me for $300 more than what I'd found. After 30 mins. of getting nowhere, I politely hung up with her and called back. I spoke with Jussie and he was amazing. In less than 15 mins. I had my tickets booked and they were the exact flights that I'd found online. Great guy. Great personality. Very knowledgeable. I even got my husband to use your website after my experience with Jussie!

Have been booking with CheapOair for over 5 years and now realize I was a fool. $150 fee for cancellation in addition to the airline penalty. Just go to Expedia even if the fare is $10 or $20 more, they have zero cancellation fee and 24 hour free cancellation on most bookings, use CheapOair for alternate flight suggestions and use Expedia to book.

Care was taken to not feel rushed so I felt confident options were researched and the best decision could be made without pressure, besides a few hours allowed to cancel. Thanks for valuable courteous help. It makes a difference to feel heard and have professional assistance.

Good customer service. However the representative forgot to tell me if we had to pay for bagging. I had to ask her if we have to pay for the bags. She did explain however that carry on bags are free. I don't know how much the airline will be charging me when I check in. I know that the representative weighs the baggage. Can someone elaborate.

Great service. Friendly, helpful, patient. Highly recommended. Changes made quickly with a very small charge. Callback was quick and everyone was on the same page. Services were explained in full and clearly. I was treated like someone important and made to feel like I was in charge.

Most helpful, patient, courteous and professional!! Would highly recommend! Helped to get a less expensive fare, with upgrades, than was listed online! Couldn't be happier with the results! Took my phone number when I was put on hold, just in case we got disconnected!

I did not like that $35 was added to flight change when change was made within 24 hours of the ticket purchase. Maybe I should have just made a free cancellation within 24 hours, then booked flight directly with Porter.

I was very disturbed to discover that I have paid a $90 fee to CheapOair that was not disclosed to me. The booking agent who I spoke to on the phone told me that the "fare" had gone up and that the "fare" was now $1499. Later, I looked at my booking on the airline's website, only to see that the actual fare was $1409. I think it is a very bad business practice to mislead your customers like this and I am quite upset about it. I will do my best to give your company negative online reviews unless some recompense is made to me. Thank you for your attention to this matter.

The first customer rep I spoke with was disappointed because he lied to me. He had me to believe I could just hold a ticket when he actually ticket me for the flight especially when I ask him to hold the flight. The second customer rep was nice and apologize for the first customer rep negligence and explain what really happened. So I confirm ticket and decided not to fight it. Didn't like my experience but satisfied.

I purchased tickets for 3 flights and 1 hotel. I made a mistake on one flight and CheapOair contacted me and fixed my mistake for me without charging me any additional fees. I would have never even known about the mistake and would have lost a whole day in Rome because of it. Then I had a question a few hours after 24 hours and they helped me anyway without punishing me. I LOVE CheapOair. I am so thankful to you all for being such nice, kind people who I believe genuinely care about my travel plans. Thank you so much!

I thought the person helping me was knowledgeable and had great customer service. Very meticulous. I would work with him again and tell of my great last minute service. I don't have much more to say. All was good.

ANSWER all questions, very helpful in giving me information about the reservation. Very professional. I would recommend this service to my family and friends. Will be looking forward to my next trip. Will definitely make reservations with you. Praying to have a great time.

I am displeased to find that your advertised prices are actually higher than those shown on the internet. An example when I paid for the flight from Grand Rapids GRR to San, Sn Diego you advertised $375.20. With a senior discount and the promo code 25 how can you explain my cost for $394.20?

The person take care so great, helpful and knows what I need to do and recommending for the insurance, and explain how good to purchase the insurance and what I will get for the benefit and make me buy more on insurance.

My booking agent was helpful and very professional. She answered all my questions and secured my flight quickly and courteously. She also advised me on how to redeem my travel points and provided me with the e-mail address to contact to start the process.

I was attempting to book the flight online and it was working well, but I was getting a double booking because I added my senior information and it was picking me up as a senior and as an adult. I was having a hard time backing out of the problem, so I called the 800 number was able to arrange for the flights at the same price and take advantage of a discount code. Because I will be traveling in January I added the insurance.

Cheapoair has resolved my complaint. Thanks very much.

Bought a ticket for $1200+ but was not able to go. I am supposed to get partial refund (at least 50%) but the idiot who's supposed to handle the refund doesn't know what credit is and I got charged an extra $800 to cancel out my $800 refund. They still refuse to acknowledge that they made a mistake and had to go through credit card dispute to try get my money back. Unfortunately, the bank also needs a simple yes and no reply from me (on top of the hours on the phone with them) to continue the refund. Eventually, the dispute time ran out and I am left with a bank "gesture of goodwill" of $250, a far cry from my rightful $800. AND NOTHING FROM CHEAPOAIR! DON'T USE THEIR SERVICE.

They went out of the way to book me airfare. I tried on line at other places and keep getting a decline notice after placing a order. I contacted the air carrier and the price was ridiculous compared to what it said on line. Then I tried CheapOair on line. Filled everything out, pushed the ok button. Same thing happened except this time it said price change from $480 to $1500. I said I'll try tomorrow. Then my phone rang and it was CheapOair wondering why I didn't place order. Their rep worked with me and couldn't understand why the rate changed even when he tried. Put me on hold a couple of times. Finally we got it to work somewhat if I came back one day early. I paid an extra $100 than what all the other sites said even there's but as much time and effort he put in I thought it was worth it. I was on the phone almost 45 minutes with him. Thank you CheapOair.

Nicko, an agent at CheapOair was exceptionally helpful, thorough and knowledgeable as he worked to correct a mistake I had made in the dates of flights. He presented a variety of options within the price points and flight times I had wanted. He found a non-stop flight which I had not seen and of course it was much better than my original. Nicko was patient and professional throughout the transaction. CheapOair delivered the products at a fair price and has great communications follow up via email. I highly recommend them.

I am very pleased with the efforts of the personnel to help me book my flights! The personnel tried to help me find the best pkg. for the best price and seats I desired and best times and dates. They were careful to have my phone # in case they needed to search and contact me.

First off I would like to say CheapOair does have to best prices for flights online. They make it easy and affordable to find good flights fast. I have used CheapOair a few times and have been completely satisfied, until I found unauthorized charges to my debit card! A friend of mine booked my flight with her card and I changed my flight for $40 on my card that I authorized over the phone which the conversation was recorded. A few days later found out they charged my card the whole amount without my authorization and wouldn't refund my card. I spoke to a supervisor who wasn't willing to help nor listen to the recordings from the conversation I had with customer service to allow $40 being charged. Very rude and unhelpful! My card was charged a total of $213.00. Instead of fixing the problem and correcting their customer service I was hung up on. This is very unprofessional and rude. BEWARE.

Excellent customer service. Thank you! I had to switch flights after it was booked and it was handled quite quickly. I wish there wasn't a few charged but, glad there was a flight that day. I changed the flight the very next day, less than 24 hours later. I feel you could have waived the fee to change the time but, happy nonetheless. I have been using this site a lot lately. Maybe a free flight is in my future.

No refund for partial use of the ticket. I just called the customer service for the refund of the partial use (round trip) ticket. I was not aware about this and I travelled so many times with this travel agency but this is the worst thing I have ever heard. They should refund something when we are not able to travel due to personal reasons. This is not acceptable at all.

My connecting flight from Dallas to El Paso only had a 40 min delay. I was at the back of the plane and so it took me longer to get off. It would of been nice if I could of gotten off the flight first. I was put on a cart and wheeled to my next gate with only minutes to spare. 40 min is not a long time considering this airport. All my flights were very good, the attendants were very nice and we were on time.

My parents went with a group of people outside the country. When they were suppose to be in the air I checked the flight status and found that the emails they sent listing the flight number and time were wrong! I called to figure out if it was American Airlines fault or CheapOair. CheapOair didn't want to give any information because I didn't know the last 4 of the credit card that was used. They kept saying that I needed to open the email they sent. I tried to explain the person that bought the tickets was from out of state and on the plane.

In August of 2016 my family booked a Turkish Air flight from Bodrum, Turkey to Chicago online through CheapOair. The cost of flight for the three of us was about $4,000. When we arrived at the airport, the Turkish Air agent informed us that we had two identical reservations existed and that I needed to cancel one of the two. The Turkish agent was very helpful, saying that this sort of thing happens fairly frequently and that I should have no trouble canceling through the agent (CheapOair). I called CheapOair immediately right from the terminal. The agent said that they would agree to cancel one of the reservations only if I agreed to pay a $400 fee! When I protested, the agent told me that my choice was to pay an extra $4,000 or to pay the $400 fee. The $400 fee appeared immediately on my credit card -- along with $8000 charged for the two sets of tickets.

It was one of the best I have ever had with a airlines. I would rate them 5 star all the way. I made several phone calls and they were very nice to me and very helpful. I even made a mistake and the girl I talked to helped me to cancel and re-do my flight.

This was an awesome experience to book. There was an flight that I didn't see online and the agent helped me to find the best flight for my dollars. He asked all of the questions that was necessary to understand the trio I was trying to book. I was happy to get this cheaper flight.

Cheap-O-Air entices you into purchasing from them with a good price from the airline but this is basically where anything positive from the site ends. I randomly decided to check my booking and discovered that one of the flights was no longer going to depart. This was the last flight on my booking. Cheap-O-Air never even notified me that this flight had been changed and that we would need to work out a replacement flight. I called them to discuss this situation and was offered one flight option as an alternative. They had a very "take it or leave it" attitude even though I had already paid in full. The original flight was set to stop in Vancouver for only a few hours then go onward to Montreal. The replacement flight being offered as the ONLY alternative was a flight into Chicago with a 9 hour layover. I still find this very hard to believe as one of the partnership airlines is Air Canada.

I have a problem with my reservation regarding my name. The agent was arrogant and acted as if I was bothering him. I will never book through CheapOair again. He showed no compassion, people like that should not be dealing with the public. I am very upset and disappointed.

I had a very good and intensive help from your representative. I am very pleased. Thank you very much for the support. We will recommend you to family and friends anytime. We will book our next flight again with your company.

Disappointed, after changing my flight for an absurd amount of money. I looked online myself and should have booked a different flight that was available for lesser price myself and not bothered asking for help. I probably will not recommend this airline to anyone.

Mr. ** was wonderful, helpful, and made my time with CheapOair a great experience. Booking with CheapOair was a breeze because of such great staff. I will look forward to using CheapOair again in the future and for all my travel needs. Thank you all.

So the package deal I got included flight, hotel, car. Well they ran out of cars, I called for over a month and haven't received the money back for the car. Not to mention how difficult it was to rent a car last minute at the airport. And not only did I experience it but, there had to be about 20 others. Need to manage your packages better!

I have no complaints! They help me very well and make SURE I'm very satisfied! Which I am. I highly recommend to all travelers - Call CHEAPOAIR. Add to that, I book my sister 2 minutes later and I ask if they let her sit next to me. I'm happy as can be.

Happy with the customer service and hope all goes well with our purchase and flights next year. Sybil (I think this was her name - bit difficult to understand) was most helpful. I still do not understand how $9.99 for travel insurance became $78+.

When my girlfriend informed me that her father had passed, I immediately started looking for flights to Denmark so that we could be with her family and help with the arrangements. I like using aggregates when searching for tickets, and one site led me to another before I found a decent flight on CheapOair that got us into Denmark within 10 hours. The relief at checkout was followed by immediate, persistent anxiety in the form of a customer service representative who was not proficient in English and whose supervisor "would just tell me the same thing".

Good Service - Too Expensive. Tickets from this website were higher priced than the airline website by quite a bit. I will not ever use this site again. I advise anyone to check other options before using CheapOair. As always in the USA, buyer beware.

We wanted to see all of our options before booking and cheapoair.com shows several different airlines and their competitive prices. We were able to find our best deal on this website and booking was very easy to do! When thought we encountered a problem after we officially pushed "book" it said that the flight was already fully booked. However, a representative from the airline called a few minutes later saying that was a mistake and got us taken care of fairly quickly over the phone. Overall we would definitely use this site again for future flights.

Had to call twice to get thing changed. First call got dropped and was never called back. The second person was very understanding and did his best to keep the price difference to a minimum. I still haven't gotten my updated itinerary yet.

Very impressed with follow-up call. After a long and frustrating attempt to book a flight, the operator offered to call back the following morning, to try to secure it... and called promptly at the suggested time. She had obviously done some research and was able to secure my flight. I am very grateful and will recommend your services!!

When I called CheapOAir to book a reservation to fly to Las Vegas it was easy, done in a timely manner, and very affordable. I have used this airline before in the past and it has saved me money then. I would recommend CheapOAir to friends and family.

I had received a notice from CheapOair that airline had changed my flight. The offered flight had about ten hours layover. I have a bad hip condition and could not wait that many hours in airport. So had to change my flight. I did decide to change the date also so I to pay 260 dollar which is ok but I would have been more satisfied if I had gotten discount because it was the airline that changed the flight with so many hours of layover which made it impossible for me.

This has been resolved. It was not the fault of the booking agent.

We had a very pleasant experience with the agent who answered. He was very helpful and patient, checking several flights and then seat options for our son. The price was good though a little more than we anticipated. We were told we would get a $50 voucher for a future booking which we hope to receive soon. We would recommend CheapOair to others.

The experience was good however when trying to arrange seats one flight had one seat available... outside of that great service. Thanks for your assistance... I will forward information to other people within our company to help with generate sales for you.

When I made my reservation I misspelled my first name. Unfortunately I noticed it 1 week before my travel date. Upon, noticing my error I began calling CheapOair. They guided and made recommendations so I can name corrected. I am so grateful for the prompt respond I got. I will always use cheapoair and have already recommend to my friends and family. Again thank you. It's been a pleasure communicating with you.

I was hesitant to use CheapO. It was (to my knowledge) not one of the big name travel expediters. I gave it a try, thinking I could cancel out before conversation ended. I was pleasantly surprised with the price and the service representative! Would definitely use CheapO again!

I was trying to book a roundtrip ticket to see my daughter and family in Severna Park, MD. I would book a trip and then find out it was unavailable. The phone would then ring with someone from CheapOair asking if they could help me with my flight. I was originally annoyed but finally let the rep help me. He saved me an extra connection and $97. So pretty happy about that!

It'll be really helpful and great if there's a refund plan. It provides customer a better way to plan things and will turn out as advantage to CheapOair, you'll have more happy customers. Although, CheapOair has non-transferable, non-refundable terms, I suggest there should be a mere refund option.

We have just returned from our annual vacation in Europe. Everything was going fine till two days before we were due to fly back to UK, I noticed that CheapOair was still using the 12 hr clock and I had mistook 10.40 pm for am. I then tried to get an earlier flight to London booked. I then realized it was going to London South end. I immediately tried to cancel, using chatline, online sites and even tried the phone # on the booking, which was not available from Europe - only to be told this flight is nonrefundable. I know ultimately it was my responsibility, but my concern is, why doesn't the computer recognize a double booked flight from the same location on the same day for the same passengers?? Will be booking direct with the airlines in future, even though it may be a little more expensive, at least they are approachable.

Upon booking and confirming with phone support I discovered my quoted fare included travel insurance. I requested the insurance and associated charges be removed and was quoted a lower fare and assured it would be removed. I was offered, for a $14.95 fee, 'enhanced seating' which would mean my travel partner and I would be seated together on all 4 legs of the trip. The trip is in 5 days and I discovered today none of the above was done. The charges remain for insurance and my travel partner, who suffers ill health, has no seat assignments! The only seats left are center seats; too bad for me, according to the phone agent today.

It was good. It was my first experience with you and I feel good. I want that when anybody speaks Spanish you have one because is important for us understand all the dialogue. Please check this point for your benefits to all the people who speak another language. Thanks.

Awesome! Very quick action and clear explanation. I am satisfied with your services. Definitely, I will recommend to all my friends and family that need it flight. I am impress with your teamwork. It seems to me you are very knowledgeable.