CheapOair Reviews

While inputting passport details at the CheapOair app it just quitted about 4 times and just stopped working 3-4 times! This is not for the first time. You guys have to improve the software. Very poor performance! Plus I have asked how to use my bonus points several times in the past year-no one had responded me. Why should I stay loyal to CheapOair then? I thought I will have some bargain, instead of horrible app and poor customer service.

I had a good experience with the overall process that was provided. However, I found seat selection very disappointing and strange. There were no side by side seats available on any flights. As a result my wife and I could only select front to back seating, and only by the windows. I find this really strange? I can only imagine that some booking agency prebooked all the seats in hopes they would sell them. I would appreciate an explanation.

Agent was courteous and took time to understand flight preferences. Email follow-up with flight confirmation was helpful. Had never heard of CheapOair until I recently booked flights to and from Ft Lauderdale.

You promised the lowest fare but did not get. Found much cheaper fare. When I tried to cancel your reservation I could not get through on your phone line. I would like to talk to someone about the lower fare.

My flight 5351 was scheduled for March 31,17 from Knox, TN to arrive March 31 San Francisco, Ca. Departure time was changed to a later time 11:11 pm April 14. Arriving at our destination on April 15, rather than 14. We were charged extra for this extra day. In addition we will have to get a one day car rental or stay at airport 11-12 hrs, which will also cost us. Very unhappy.

The helpdesk were prompt in advising me to keep my trip planned before to Paris... and only adding a flight to the next day and a 4 star hotel for 2 days in Paris close to the USA embassy where I'll have an interview on the 18th...

The customer service went well. Except he told me that I was getting a $50 voucher for a future flight and I have not received that. I am still waiting for this voucher... I keep checking my email and I still haven't received the voucher. Don't know how long it will take to get here.

Excellent, clear, and quick (best price). Communication via online excellent (self explanatory) respond to designed seat (confirmation) fast. I WILL DEFINITELY WILL USED THEM AGAIN. One of the reasons I decide to chose them it was THE AFFORDABLE PRICE OF THE FLY TICKET. Thank you.

Accuracy and professionalism in dealing with everything and quick handling and response to every detail and giving the client all needed information about his flight and options and honesty. You are doing a great job regarding customer's satisfaction and care. It is a good experience and I'm sure that you are the best. Looking forward to hear from you regarding offers.

This is the first time I booked with CheapOair and it was a horrible experience. I booked and paid for my reservation within 24 hours. The reservation and my seats were being changed. I tried to call the customer care to inquire about the changes and was put on hold 20 minutes and then the representative hung up. I called back again waited for 40 minutes to speak to manager. That never happened either. I have called back the next day and as I am typing this comment I am again on hold for 30:47 minutes and holding. All I want to do is cancel my reservation. I have no confidence my reservation is something I can trust... The name Cheap describes my problem... I hope I can get someone to respond... Helpless!!!

My experience with your company was with your associate Alan. He was very helpful and very courteous. He is an asset to your company. I will surely recommend your company to friends and relatives. Thank you.

For some reason we were blocked out of a booking. In a few minutes I got a phone call with a wonderful person who made it all happen. She was able to walk me through an acceptable flight, connections, seating. Thank you.

It took about 10 minutes to find a hotel in the price range we wanted and with the needed amenities. Check out was fast and simple too. The hotel is for a pre-cruise midway point on the way to Miami from Orlando with 6 people in our group. Overall this experience was great.

Tried to book a flight, multiple destinations. Sister said it was not available. A minute later a phone call with a help desk that made the impossible to give me alternatives, I managed to find one on other airline for same price. Great service. Not the first time.

I purchased original flight tix through CheapOair and when dealing with the crisis that we just went through in Fort Lauderdale, they were nothing but difficult to deal with and overcharged us for more tix to get back home due to multiple cancellations from original airline company.

So far, for the last 6 trips, you guys won over the competition with pricing, your user-friendly interface, and ease of booking. Fortunately, we did not have a need yet to address emergencies and hope we will not have to in the future. Keep it up. Thank you.

No issues with booking. Changed by flight within 4 hours. No issues with the entire process. Easy to use and there were lots of choices for flights. Recommend the site highly. Don't hesitate to try the site it will be as easy as 1 2 3!!

When change the flight you not inform me. I call customer services and nobody know the change. The booking is **. It's very bad services. I never buy again any ticket with you. You don't know when the flight change... I call many times and nobody answer me.

The phone service was horrible. The representative was very impolite and unhelpful. I do not remember her name. But in the end when I asked her if they have a review system, she refused to answer my question. My husband also called them once. But the other representative was unhelpful too. After transferring him to different department, they eventually just hang up the phone.

I have searched the site attempting to find out what seating this Airlines may have for Handicap seating but can't find anything. Nor can I find how to request a wheelchair. Please help me to find the area to be able to select an easy chair access as close to the front as possible.

I will never book through this website again. I had to change my dates after a confusion on the dates. Okay $200 gone. No big deal. It's my fault but I really have school to start so it's a must. Also bought insurance for my flight. Flight gets cancelled. I'm stuck in Denver. Tried to get another flight on different lines. Couldn't check in after I was sent confirmation. Still waiting on a flight if not I will be here for 3 days with no place to stay because no discounts or anything. Did I mention on my previous flight they lost my bag? Will not be booking Frontier from this website. I even called CheapOair multiple times only to be on hold or hung up on.

Booking was fine. I just don't want follow-up emails and junk mail trying to sell me more. I have you in my favorites. If I do NOT hear from you again, I'll probably use you. If you inundate me with emails; you will be blocked and I will go out of way to NOT use you. Got it?

I was pleased with the gentleman who helped me book my flight. He was very courteous where I at times may have seemed irritated. I hope all your agents are as well trained him... Like I said he was very helpful and I give him a lot credit for being so patient and understanding.

It was easy and quick. Lots of good options on flight. Especially the price. I would recommend this site to anyone looking to book cheap and easy. I liked the option of choosing what time I wanted to land or what time I wanted to depart for my flights.

Needed to cancel first flight I booked due to tons of hidden fees. Called customer service and they were fantastic. Helped me thru process and was given a full refund so that I could book new flights. I would definitely recommend CheapOair to all. Thank you for your super service. A polite and friendly employees.

I strongly recommend CheapOair for convenience and multiple options convenient to my needs. I also like the notifications I receive on updated deals and price reductions. Offering flight insurance and other extras also increased ease of ticket purchases and confidence for safe travel.

I often ask CheapOair for flights. I got the invitation by e-mail and choose more or less acceptable option. But just after booking I found more appropriate return flight. Asking for change I got the permission. The confirmation e-mail appeared next day and after my call.

The website was easy to use, giving multiple choices for flights to desired destination. The prices were reasonable and the booking and payment processes easy and painless. I have used CheapOair many times and will continue to do so because I am always pleased with the experience.

This is always the way we book flights and we've had no problems. There are many airlines to review and it's easy to find a flight that fits us. I've mentioned this website to many of my friends and they use CheapOair also. Keep up the good job. Thank you.

I'm very impressed with the ease, cost and choices of the "Flight, Hotel and car rental" Package bookings. They offer a great savings and stress free way to book a vacation, designed to your own needs and desires. It is so simple to put together a complete vacation with this service and I would recommend it to anyone! Thanks!

I am writing about my experience with the representative who I spoke with on 07Jan2017. He spoke very fast and I had to tell him to slow down. He was very unprofessional and rude. The time on the phone was a disruption to HIS day.

Because of a family illness, I had to change my flight at the last minute. The customer service rep was very helpful with the flight change and so was the gentleman with the car reservation change. CheapOair has excellent customer service.

I purchased a ticket to go to Oregon and I paid extra for insurance on my ticket. I went to Cave Junction to see my brother & woke up the next morning to 4 & a half feet of snow. I called CheapOAir about getting the insurance to cover my ticket & they said the weather was not their fault! I told them the insurance was "supposed" to cover unforeseeable problems. "Surely 4ft. of snow is 'unforeseeable'," I said. They then said I must speak to the insurance handler & would have to have $200-$300 to file claim. I called the # for the insurance handler & could never reach anyone! A friend of my brothers had to risk our safety to drive 60 miles to make it to the airport.

I booked my Chicago airfare trip online because the telephone customer service rep could not find me a direct flight from EWR to Chicago for Friday March 17th to March 19th flying mid morning on Friday to mid afternoon departure on Sunday. He tried calling me back with alternate times but I found what I needed on the CheapOair website and booked. Very disappointed with phone rep.

I've used this website for the past couple years to travel to Puerto Rico and have always been greatly satisfied. I have recommended the website to many and will continue to use it in the near future. It's easy to use simple to understand and again greatly satisfied.

I did a reservation for 2 fly ticket for me (Marco **) and my wife (Kayoko **) from Kahului airport going to Fukuoka (Japan) on the 15 of January. After the electronic ticket was sent to me, I did find out that there was a mistake in my name, for mistake was added a middle name, however I have not a middle name. To just change and cancel the middle name, I had to call Justfly for at least 7 times each of all took at least over 20 minutes.

I booked a flight to India with online special price of $799. They mentioned to get this price you have to call 800 #. I called 800 # and they changed the price of same flight to $899. Anyway I went ahead and booked the flight. Be careful with seat assignment tool as they charged another 68$ for that. I might have missed the fine prints of fees associated with booking. This was my first and last time I ever booked by CheapOair. I have at least 50 colleagues in my team who travel once to Asia. I will make sure everyone is aware of this. I would never recommend anyone booking through CheapOair. Very poor quality of service and seems like customer care reps are speaking from well, you can hardly hear anything.

I booked my ticket (**) at 1:40 pm on Jan 7th, 2017 via an agent on the phone. He ensured I'm getting the best price (CAD 810). I checked the website one hour later and I saw the exact same itinerary (different flight number but same airlines) is offering a better price (CAD 788)! I called 3 times within the 4 hours window from my booking time but every time my call was disconnected (on purpose?!) and even though they had my number to call me back they didn't!!!

They cancel at the Airport. No email, no phone call, nothing. My flight been cancelled Since early today, and I just Find out at airport. NO HAPPY AT ALL. Please next time have us warned and booked with another airline. Thank you very much for this inconvenience to me and my family.

So I admit that it started off with my mistake. I purchased the ticket backwards in destination. I called immediately upon pushing the button. They said there would be no charge for the error and helped me book the right order. I then was charged $203.00 more on my card. I immediately called and they were rude and not helpful at all. One guy said he would give me a $100.00 refund but wanted the agent that helped me to give me a callback which happened within 3 minutes. I was happy they called so fast only to be disappointed when he said he would give me $50.00. I told him the other agent said $100.00. Then he told me he would call me back after talking to the other agent. He did call me back and gave me $100.00 refund but was rude and unhappy. This all happened within 30 minutes of me pushing the payment button. So my trip still went from 661.00 to 849.46. I'M VERY UPSET AND WILL SPREAD THE WORD ON MY EXPERIENCE!!!

I received a call from CheapOair and ALTHOUGH I DID NOT AUTHORIZE THE CHARGE the gentleman WAS PROPOSING ME, HE DID THE CHARGE!! I need that Cheapoair clarifies me this charge and proceeds to refund it. Please let me know what can I do to clear this as soon as possible.

It was very easy to book a low-price flight through CheapOair. The site is easy to navigate, and I feel like the prices are competitive. I have had no reason to call customer service for additional help. I will definitely use the site again, and I would certainly recommend it to a friend.

I billed a flight and car for a trip. Bought insurance in case of changes. Had to change the reservation. Got charged twice for the reservations. Called to get one reversed and was told it take 5 days. Was given a "reversal number" (**) to have my bank reverse the charge but the number is not viable. Unacceptable!!

I booked this flight and applied a couple different current promo codes. It said it was successful but it didn't appear to alter the total. I bought the insurance because I thought the cost would be offset by the discount. Maybe I'm missing something. Thanks.

Excellent service, quick and affordable. The site is really easy to navigate and use, making it easier to get what you really want. This is my second time buying tickets through them and more than likely not the last. Would definitely recommend to my friends.

This is my fourth time buying with company and it makes traveling and seeing family so affordable especially if you receive bad news or want to see family for holidays etc. The process on the website is fast and easy.

The site was quick and easy. Maybe a little confusing in the assign your seat section, i.e., it gave the impression I had to buy seats. It was hard to correct an incorrect number but overall very good. I would use the site again in the near future.

I called yesterday morning to reschedule my flight since my son's chemo treatment had been changed. It was 17 hours since I made the reservation. Maria told me that it would cost $50 to change my flight. Later I realized that I had been charged for another ticket also. I have called various times to be told that my refund would be $250 by one person and $59, $18 and $9 by another representative. I was told yesterday a supervisor would call me. Never received a call. I was told this morning at 8:30 am a supervisor would call me within an hour. No call. When I called back, the representative asked me if I was waiting on my $19 refund. I told him it was suppose to be $250. By the end of that call, he said the billing department would be sending my $250 refund. I have been told numerous things that have not happened or been the same when I call back. I am extremely frustrated.

Took me just a few minutes to finally decide what flight to take to Cebu... CheapOAir has the best rates compared to others. Your website is easy to navigate for a senior homemaker like who's not very high tech!!! Thank you... I'm happy with my booking.

I booked a flight to Raleigh NC from LGA on 2/10 returning on 2/12 for myself, husband Kevin and daughter and was overcharged 50 per ticket for a total of 184.00 per ticket. I then went online on the United airlines website and saw that the fare was 135.00 each. So I cancelled with CheapOair and booked online with United. I saved 170.00 dollars. Very unhappy with your site.

Is a good to buy. All my flights here is so easy and cheap. I really recommend it to all my friends and family. By the way sometime is a little slow. I like this app but I would like to have more discounts in my flights. Congratulations and good job friends.

I really appreciate the search functions regarding the airlines, dates, and schedules. The booking and the seating selection processes, although separate, are very easy to manage. I have very positive experiences booking through this website. Highly recommend this site for families with children traveling outside the United States.

My experience was efficient, on time and all in all a perfect experience. I have now used CheapOair for about 6 years! This has been a totally great flying assistant. I am a very satisfied customer!

I booked a flight thru their website for a customer and within 12 hr's discovered the last name is wrong by 2 letters... I called to correct the problem. I got someone from India and he assured me the name was corrected. I have my phone record to show that I called... but 2 weeks later at the time of the flight discovered not changed and they couldn't change it. Gave me option to cancel booking with request to refund and of course they denied 1550.00 refund to keep their share of profit. This company looks at their own profits only. Be careful. I learned to call multi times to make sure things are done right and try to request someone who can understand English.

I have used CheapOair several times and it is very simple and always cheaper than all the other airlines. I fly monthly and plan to continue to use CheapOair. I would recommend them to anyone including my family who now use them for their flights.

Representative was courteous and very helpful. I don't shop tickets. I know CheapOair always have a good deal. I always travel and get a ticket from CheapOair. But one time I talked to somebody about going to Canada and Canada to Philippines then Philippines to Fort Lauderdale. He hang up. He told me he will call me back but he never call back.

Your app on Android will not let me select seats, keeps taking me to the search record. It does not help me if the app will not take me to where I want to be. Online check-in takes me to search results. Why?

Site was accessed without any problems or glitches. Filling in the information was flawless and simple. Waiting for recommendations from the site came in quickly. Completion of the Order was very easy and fast. Looking forward to making more Reservations on the site for future Orders.

I went to the airport today. They had an accident to the airport, I didn't make it, but they just told us to go out in the airport. I want to know when I suppose to travel please. Because they did not tell me anything. If you want to tell me something you can send me an email or you can call me. Thank you.

The experience was easy and quick. I am normally pretty ignorant when it comes to technology, but was very easy to use and book my flight. Thank you for your website and not having the frustrations of being hold and automated phone lines. I appreciate your service.

Thanks for taking the time to call me. I was getting frustrated on the site. It seems like I was taking too long picking seats and would lose the flight that I wanted. Your phone call made it easy and fast.

I thought I found a great deal on 2 round-trip tickets from NYC to Israel for June 2017. I thought that perhaps there was a fare sale going on. I purchased 2 tickets through Kayak.com which linked me to book them through CheapOair. I was able to pay the 2 tickets via my PayPal account and I also got a booking reference number (CheapOair Booking: **). They called me and told me that there was a glitch in the computer system and the advertised prices were not the correct prices. I personally think that they should have honored the advertised prices. It just feels like a bait-and-switch operation. CheapOair simply decided to cancel our booking without offering us any deal.

CAR12 discount was not applied. It came a message that is not more valid. After booking and inputting all the data, when attempted redeem made, a message came out that the promotion is not valid for the selected period. Another broken promise.

Really helpful, would use this site again. Compared to many other sites I looked at for flights from Minneapolis to San Diego this was the cheapest site I found and used to book my tickets. The constant emails seemed a little much but that I can live with.

This was the cheapest trip I ever took between Tel Aviv to New York over the past 45 years! Everything done by CheapOair went totally smoothly. The planes by Alitalia are very small & the service minimal, but as I was interested in low cost, I have no complaints. I would definitely recommend CheapOair to friends. Thank You!

I book my flight with no problem. A few days later I book a flight for my sister in law booking number ** Asia **. Then a few days later I receive an email saying that her flight has been cancel because I didn't respond on time and that the flights were getting more expensive. This didn't make any sense to me because like I said I had booked a flight days before and there was no problem. This cancellation was very inconvenience for me. I was hurt. I will never book flights from you again and definitely would not recommend.

Looking to book my Helsinki flight I had 2 that I was interested in. ATL and AMS airports are large ones and I was worried on the transfer times. I called you. Very nice gentleman assisted me to get perfect flights. He said he'll get me aisle seats at least for the 2 Atlantic crossings. When will I be notified on my seat numbers please?

Could not use promo code for $25 since senior discount of $4 was applied... observation not complaint. Use your service often... Usually first look/choice. I have not yet set up an account. Have accounts with others... Priceline, Orbit. Try to confine choices.

I was having difficulty with my internet, and so I decided to call directly to book my flight. The representative was helpful and informative. All of my questions were answered and options were explained to me. A very easy way to book my flight!

I have used CheapOair many times for booking flights. I like the way it is set up so that I can check many different options when I book a flight. Once you have booked the flight the checkout is easy and you get instant confirmation of the flight and all the charges.

I was not aware that seat assignments were $199 total that added to my total bill which was more than using the American Airlines website. I will check their prices first next time. I would be happier if you refund the 199 for seat assignments charge.

The girl from India was/is a credit to your company. (Name? Riya?). She was patient as she had to repeat all the information because there were two of us, and didn't have a speaker phone. She pointed out a better flight (much shorter than the one we had carelessly chosen). It was a very good experience. I had an unfortunately awful experience with your company in September and did not receive a reply, even though I sent a registered letter to your president. I had booked a ticket to Dublin from Kansas City; unknown to me (because it was NOT listed on ANY correspondence) was the stipulation that I must be at the airport 120 min ahead of time. I got there 63 min and was denied a boarding pass (Air Canada). I had to forego a trip that I had so looked forward to. I should have received a reply. Your company should let the customer know the time rules. I surprised myself that I am using your company a second time!

I love the feature that enables you to see the prices for other days around your chosen date. It makes it much easier to figure out which days work best and to see the differences between flights. I love it! Thanks!

Easy to use. Flights easy to understand and book. Helpful with seat assignments, cars, and hotels if needed. I used to be a travel agent and this site is easier to use than the other sites. Getting last minute changes go right to my cell phone. All very helpful.

I have never experienced this type of service and unprofessionalism ever. Very disappointed and would never recommend this company to any. I will yelps this company and make sure this is heard all over the internet. I deserve to be refunded without charge. I was trying to get the protection plan and it was never charged so I can cancel anytime and now I can't cancel and won't get my refund??? This is so unethical and unprofessional. I will report this to the highest authority and make sure this is taken care. If you truly care about your customers you will do the right thing.

Easy to book. No hassle... good job. I will recommend to my friends to book here and the price is great. There are many choices for your schedule date. For trying CheapOair I'm so happy that I experienced it. Next time I want to go to different places in the world I definitely book to CheapOair. More power and God Bless.

Highly endorsed! An issue was immediately taken cared of and resolve. Victoria was super in her job, my tickets and booking confirmed.. Thank You. :) I have used CheapOair for my travels since 2010 and I am quite a happy repeat customer.

Website was easy to use. Happy with my purchase. Will continue to use CheapOair for my travel needs and would recommend to family and friends. I am very excited to visit with my daughter in 3 weeks and look forward to finding great deals with CheapOair for future trips. Let me know if there are any specials for parents with children in college. Thank you.

The operator in the Customer Support, Ms... I am very sorry, I forget her name, was very accommodating, polite, and helpful. As soon as I called for minor changes in my itinerary, she helped me and did not hung up the phone until it was rectified. I am very much pleased and satisfied. Worth recommending to a friend the CheapOair.

The first time trying to book tickets online, had trouble putting seat choices in. Also, clicked on book, but it didn't work! Furthermore, didn't realize you charged $33 per ticket. Would like to change March 28th to depart Waterloo at 6AM & arrive LAX at 11AM.

Horrible, horrible experience and even worse customer service. I booked this flight in August (4 months ago) to save some money. It was round trip to Seattle. That morning when I was supposed to leave I woke up too late and missed my flight. My fault, no need to be mad at anyone. I called customer service to check can I get new ticket, since it was right before NYE everything was booked. I asked can they help me to book new flight. They told me that ticket is more than $300 and that flight is late in the evening. No one telling me anything about flight back. Since I purchased round trip I was thinking okay, I just need to get there now since I have ticket to go back. Every person I spoke with never mentioned anything about flight back, was talking only about how to get there. I decided to pay extra $300 because I already had my plans and it's nobody's fault I was late.

I love the low prices I got on round trip airfare – it was amazing. It was easy enough to navigate. I just wish it would indicate how old you have to be for a senior... I checked senior and then like four screens later it told me I did not meet the minimum age requirement.

Unable to switch hotels easily. Refund was not immediate even though the money was taken immediately. When calling I was transferred to the "hotel department" which was another delay. I was told the money would be refunded in 7-14 business day. Additionally, the car rental was cancelled because I was not there to pick up 2 hours after my initial flight took off. EZ car rental wanted to charge an additional $30 for another car in additional to $70 worth of useless insurance. I will never use CHEAPOAIR AGAIN. You get what you pay for.

I have been booking with them for more than 5 years now and I have found their prices really cheap. The customer service is very helpful when I call for changes. I use this site all the time. The coupons are awesome. I like that they have started the rewards program now.

Your employee Asra helped me to rebook the correct flight and cancelled my flight with the wrong airline. Thank you. She was patient and resolved this problem. I am currently waiting for the airline to refund my charge. She was meticulous and was able to rebook my reservation as requested.

Less than four hours after having had a great experience booking a flight I realized that after having changed the departure it would have been better to return from the place I had arrived. After about two hours I was really disgusted that I was being told I had to pay a large difference. Since I had read the information regarding no charge if I called within the four hour margin I was upset. Now I am happy that it worked out that way since the funeral is set for the 26 and I leave on the 27. That was God working things out for me. I thought the funeral would have been on or around the 19th. I guess I should thank the agents for helping me make the decision not to make the change.

I'm very pleased to write this review of my experience with CheapOair this morning. I was trying to find the least expensive way of flying from New York City to Los Angeles to San Francisco and back to New York. I was looking for an itinerary that would allow me to travel before the end of this month (January 2017) and be and return home within a week. Complicating matters was the fact that I had not decided on my exact travel dates. Of course this made the booking process more difficult and more time consuming.

On December 30, 2016, an agent told me that I will be receiving $876.20, and I even received an email too, but today, I received another letter saying I will be getting $853. Why is this, in two months, I had a very bad experience with your agent. I need my rights! If you really care about your customer, please fix this.

The booking agent I had was a very courteous and informative. She was very patient with me to make sure I got what I wanted and needed to complete my trip. I will be recommending CheapOair to all of my friends.

You kept the money and left my partner and I in a Lurch. You ignored registered mail notification about this issue. I will be filing a lawsuit in Marion county Florida, if you wish to avoid legal costs, you should contact me? If I get no response, I will inform the judge of same at trial.

Did not get what I expected as far as vehicle and service. I was supposed to receive a mini SUV and got a compact and paid more for it than I was told by Cheapoair online before I the trip.

This is my 5 times using this company. I'm very happy with the service. I've recommended this to several people! This is an A+++ company and I thank you for your service! Since I know of this company I never used any other travel sites! Most of all the customer service is very friendly and attentive to my needs, very professional, and friendly.

I selected a multicity flight for two that was advertised at around $1,450, but in the process of booking, after entering my credit card information, a notice popped up indicating the flight had gone up by over $200. When I called customer service I was on hold for several minutes and got a recording of someone introducing himself then saying he could not hear me, the same message repeated though I was speaking, until they hung up on me. Horrible experience and will never book with this company again.

Did not tell us there was a $70 fee for using their services. Booked with an agent. Would I have been charged if I went online to book my flight? Took 3 or more calls to get the answers I needed. They charged my credit card for $466.00 and they charged my sister's credit card $169.39. It should have been equally split on both charge cards. They didn’t' tell us this was what they were going to do. This was confusing for both of us. I finally got the answers I needed but with much confusion on your agents part. Indian accent was so strong and fast that I had a hard time understanding what they were saying.

I have been using CheapOair for many years. I always end up booking with them because they do the best job and always help me find the right flights at the right price. Thank you for great service.

Very competent and polite and helpful assistance on the telephone. I have booked several trips now through CheapOair and the group I travel with also uses them and we have all found their services top-notch. I will use them for all my travel booking needs.

I changed my dates of travel before I booked it. The price kept showing me $266. When I bought the tickets they were for the wrong dates. The self-help page of your website kept going to the beginning page over and over again. Then 'Polly' wanted me to pay the difference to change the flight and I refused. It wasn't my fault your website was faulty. I'll never recommend this site. I explained to 'Polly' that I had suffered multiple strokes and that I could not speak because of the strokes. She also wouldn't tell me what was going on and I was left wondering what was happening. Twice! And I told her I was slow at typing. But I still wasn't fast enough for her. Your website cheated me out $280 and aggravated a disabled person! You guys suck!

I booked my hotel at one price and put in my credit card number and got one price and got the message it's waiting to be confirmed. Later got the message stating that my booking got cancel and I have to pay thirty dollars more for the same hotel. Total disappointed with the service.

I used CheapOair because I knew the process of buying a ticket was simple and fast and low cost and pleasant experience. I will recommend them to all my friends and family that are planning on purchasing airline tickets in the near future and I will use them again the next time I am going to fly.

I requested an economy or compact, was quoted $105 for the total fee and after I hit "submit" was confirmed with a PREMIUM car at nearly $300!!! Not happy! Now I am trying to change the booking and it is not as easy and straightforward as I would like.

Easy to navigate & book flight. However I would prefer to know the airline prior to booking. I do not care for Frontier Airlines. I have found the lady at the gate in Denver to be rude & unprofessional. She should not be employed by the airlines.

Sinclair was extremely professional handling our booking. He went the extra miles to make sure we were perfectly satisfied. I commend him for being a good listener, patient and right on target. Thank you for having Sinclair as one of your employee. Namaste.

Booking alerts in email are confusing. As the transaction was completed ready, the booking alert regarding to the credit card's issue still came up. Thus, I needed to call the bank & CheapOair to confirm if the transaction was completed.

I booked 2 tickets through CheapOair, they sold me the tickets from American Airlines but those tickets were for some 3rd class airline called Iberia air. They won't let you chose the seats unless you pay them extra money, even their own agents says that you have to wait for 24 hours prior before you can chose seats for no charge. But no success at all. I called the customer service. The woman named Katya very rude and won't proceed with the call unless I provide her my credit card info. She won't let me speak to the supervisor, she hung up the phone on my wife.

I spent considerable time making a booking for a group of people at a price that fit their budgets. After numerous calls to verify my credit card details I was told all was OK. The following day I receive an email saying the tickets couldn't be issued at that price. The button to show new fares took me to a page that did not show the changes. I called again. I was told that the fares had been increased almost 50% so I asked for the booking to be held while I conferred with the passengers for whom I was making the booking.

It was reliable, easy and economical way of booking in this site. Easy to contact for emergency change of schedule. Many times had made booking with no hassle. Several selection of airlines depending on prices. Can gain points for discounts. Will continue booking with CHEAPOAIR.

I have used CheapOair ONCE before. Even after reading numerous reviews, I thought I'd still give them the benefit of the doubt. The first time I used them was while travelling to school from the US to the Caribbean. I was stuck overnight on a random island and had to stay at the airport while I struggled to book my flight for the next day. Worst was that the airport closed at night time so I actually stayed on a bench outside the airport while guarding all my luggage! This time, I booked a flight to Dubai. My husband does not have a US passport but is a permanent resident. He called and SPOKE to a CheapOair rep to book our flight. He explicitly mentioned that he has an Asian passport and NOT a US passport. The rep was confident and confirmed to my husband that he understands and guarantees there won't be any issues.

On my original booking, my credit card declined. I phone CheapOair, they helped me by taking the information over the phone and resubmitting. I am very grateful. Thank you. This was above and beyond. I have been using CheapOair now for all my bookings and have had very good service with your company.

I was booking a round-trip flight to Dallas and after entering all information including payment, the website said it wasn't available already. It happened to me twice. Then a customer representative called me and facilitated the booking and found me a good deal. Really great help especially if you're looking for a flight that will match your schedule and your budget.

Booked a flight with CheapOair however life happened within minutes and I needed to cancel my flight. Called customer support and had no problems with cancelling my booking. Customer support was fantastic, friendly and on top of it. Thank you CheapOair.

I booked return flights for my wife and 2 sons on 1st Jan., 17 for return trip to Sydney from Bali, then you send me on 3rd Jan., 17 it is cancelled. You gave me no reason why you cancelled the trip, I sent 5 emails to ask is it still confirmed or not, so I could possibly rebook. I am still waiting for reply, to me this is very poor customer service, please respond as soon as possible. Thank you.

It is my pleasure to get all my reservations with CheapOair for many years. You are doing great and perfect job. You have the easiest and cheapest tickets. I recommend you to all my friends. Thank you so much.

When I booked my ticket, I was not aware there was a overnight layover. It didn't show up till the booking was finished. Also I tried to enter my promo code. CELEBRATE to get $50 off, and it wouldn't go through. Help?

CheapOair addresses and takes care of clients' concerns almost instantaneously. Great job! Ticket and hotel prices are competitive. It doesn't matter who takes the call. Your concern is always taken cared of. Always polite and always able to fix the problem. So far it's a great experience for me. Will be highly recommended. Thank you for a great job!

I want to thank all of the customer representatives that helped me booked this trip for me at the cheapest price for me. You guys did a wonderful job and I will be using this travel agency for future reference.

I could not be happier with the service I get from your service. The fares are always reasonable and you offer so many flights. I use you exclusively when I travel overseas to Europe and will continue to do so.

People on the phone kept transferring my call and then they would tell me that it's a different department and kept making excuses and the website all prices weren't correct. They have no communication with the customers. I am very upset with this company.

I found the process on the computer a little confusing. I don't know if it was my computer or your program. I do not know what you really wanted. I received two emails with my information. I hope I just booked one flight. I would use you again.

I have used CheapOair on many occasions and navigating through the site was simple and intuitive. A suggested improvement would be to allow the ability to schedule multiple hotels on same booking. I am traveling around the area of my flight and wanted to stay at different hotels. As a result I used Expedia for the other stay.

In general have liked using CheapOair. My only complaint is each time I chose a selection for flight, car, hotel and tried to reserve it would say I timed out and I would have to start again. Would find my choices and the price had increased. Not happy about that.

Overall experience was fine, there were moments the site froze. Had to start over, also 2 fees appeared I did not choose. I had a promo code. Could not find where to enter. Code was Getaway25. The 2 fees were 8 & 9 dollars. Can this be removed? Did not show in final tally.

The booking was easy except for one thing. I did not see any place in the online order screen to input the discount promo code "TRAVEL25" to get the $25 savings that CheapOair had sent me in an email. I would like to get my $25 savings off this booking and would like to hear back from them ASAP.

I was told by the CheapOair representative that all costs were included in the price I paid including my exit seats that I were reserved for me but when I spoke with PAL representatives they told me that I wasn't given exit seats at all and there would be an additional charge for them. I booked 8 flights with CheapOair. I won't do that again.

I booked a multi-leg flight at 7pm TUESDAY. I chatted online to make a change to the first leg of the flight at 10pm - I was told it was $129. I said that the difference in the cost is only $30. She said I could change it for $90. I told her I would call in the morning. So I call in the morning and I'm told it is $80 to change it. I told the rep that I understand I can cancel for free and it's cheaper on Kayak. He told me there was a $25 cancellation Fee. I said OK. THEN I find out there is an ADDITIONAL $60 non-refundable fee because it was more than 4 hours. So THE COST OF THE CANCELLATION WAS MORE THAN THE CHANGE - and this was not communicated to me. RIP-OFF. I have used CheapoAir MANY times and will not anymore. Even escalation was BS!

Thank you for helping me change the date of my return flight and last name change. Very helpful. The two receptionist that I talked to were very kind and considerate of my situation. Thank you all for doing a great job and low prices for the flights.

Very easy to use the site. Prices are good (of course I always wish they are cheaper :). Thank you for all your work! It's been very useful and helpful. I will definitely visit your page for my next flight. Have a great day and keep up the good work!

We had a problem to purchase my husband a ticket to Miami, could complete because of a problem, did not know what happened and immediately a representative reach us by phone and ask us what happen. We were happy of his kindly help and willing to help us to buy the ticket to Miami. Good experience, willing to help, and try to find solution.

The customer service representatives are so polite, so respectful, and extremely helpful. Online booking is so easy to do. The app and the rewards program are nice bonuses. We have used CheapOair three times and will continue to do so in the future.

I still dont have any tickets and I am not sure where to get them. It said they would be emailed to me but not received?? No download on site - puzzled by this?? I think if that was made clearer it would help people like me who are not really adept at things on computers etc.

Previous contact was for a one-way ticket. Our plans changed, and required a return trip. First flight was left intact. Agent worked with me to provide the return flight. She was professional and knowledgeable, and easy to work with. I appreciate her fine service.

I made a mistake in "ASSUMING" that the next time to depart Albuquerque would be starting with the earliest departure time after a scroll down to my acceptable returning time/date of the 24th (No 19 hr. layover). So I'm leaving at around noon and getting to Cabo later than I would have liked but no big deal, I'm retired. (The first several return date were several hours and the next day later. I don't like Phoenix that much.) I will pay more attention next time. Thanks.

I have found CheapOair to be a very user friendly site. The prices are good. There are follow-up emails that keep you informed. I have called in the past and the customer service is great too. I would definitely recommend this site.

Sorry but I do not have the booking number available right now. It is on another page that I can not at this time locate or access. I am sorry for this inconvenience. Thank you for understanding and for all of your help with our travel needs.

It's not my mistake. Called and asked for change the date, it's website, my request Feb 7th, but it's automatically book on February 6th. Finally I ending up paying $24, kindly request to waive my fee, cheapo in charge officer. And also I like to inform last week I purchased two tickets from this website under my name one to 9th lga to lax, 19th lax to cmb.

Service was good but far too long on the phone to receive credit for US charge. Never did receive full credit. Still waiting for 118.82 but the young man said it could take up to 14 days to receive full credit. Will wait and see. Service good but would help to see Charges either in US or Canadian Funds at the beginning of transaction rather than after booking has been made. That is what slowed the transaction. Having to call and cancel and then rebook. Thanks for interest.

Everything was ok. Really good and nice customer service. Easy and great savings. Was easy founding good prices and dates for travel. Also the app is really good option for get the most convenient savings. Just download the app and enjoy any travel at any time.

I booked a flight from Jinan to Toronto in the morning (China time) and waited several hours for the ticket to be processed. I was told 20 hours later that the credit card was declined. The card company said no one attempted to charge the card. I had called customer support several times and no one ever told me that the card was declined.

Customer service was very nice and helpful. The price compare to other sites I visited was at a fair price. I would use this company and would definitely recommend to family and friends. I was hesitant using this website but it all went over smoothly.

Great service and price. Variety, good prices and clear conditions to book a car. A question: why we have to pay insurances in advance? In some offers we don't have the photo of the car. Why? And it will nice to have more descriptions of the cars.

I have been trying to book a flight for the past few hours. Every time I click on the flight I want, it shows me that it is still available at a certain price, and then when enter all my information including cc info, it goes through but then says this flight is no longer available. I understand the website can't necessarily be updated instantly, but I've been trying to book it since before noon today and it is now almost 3pm. I tried calling the call center to book it and now the flight shows at twice the price than I have been seeing it all morning. I am quite disappointed. This has never happened to me before.

When trying to select seats, the website tries to see seats, so the first display shows the most expensive, and by hitting next it books them, instead of showing different options; then there is no way to change those selections without calling and being charged $15 for seat confirmation. This is a ripoff and I will not use this site again.

When I completed payment for the plane ticket, the website showed "booking confirmed." But then unbeknownst to me until too late; CheapOair sent me an email asking me to "confirm" the ticket I had just bought. And since I was not aware of that email until it was too late, I lost that fare and I had to spend more time on the phone with the agent and ended up paying more. No other airfare website ever has this problem. I shop on Kayak, Orbitz, Expedia, and none of them has had this issue. My friend recently shopped on CheapOair and she too had the same issue.

I just checked the airfare on your website and receive the ticket!!! How will I buy a ticket to IGR Jan 6-Jan 7??? I don't even input my credit card info. Please withdraw the transaction or I will report to headquarter of this fraud issue. It's very ridiculous.

This is the third time I have a problem buying tickets on CheapOair. I can not understand what's happening. I used my PayPal account and after my credit card and NOTHING. I got a email saying IS CONFIRMED, but is NOT... Come ON?!!

My wife and me were cutting short our trip in the U.S. due to her "medical condition". I tried to make direct reservations with various airlines but was not so successful. Had difficulty navigating around the different websites. My wife reminded me about our previous bookings with CheapOair and so I was able to book our flights in no time at all. I like the way choices are presented and the user-friendly design of the website. Thank you for your good reliable service!!!

I am being charged for seat assignments and unable to reach someone to talk to about this. These are not the seats that I chose and I am being charged for these seats. I have called customer service several times and was not able to reach someone. Today I call and I am on hold for 45 mins and still no one is picking up.

Best way to save money when traveling for flights, hotels and car rentals. I find the site is easy to use/navigate and have used CheapOair for a number of years now to get the lowest posted prices on flights to the Caribbean and Europe. Thanks CheapOair!

Thanks for your prompt and excellent service. Use mainly CheapOair whenever I travel. They are always the most aggressive when it comes to cost as I am on a limited income and like to travel as much as I can.

Good service. Good prices. Clear web page. Too many cookies about insurance, rental cars, hotels which makes it sometimes confusing. In general, good information, dates, times, layovers, etc. Good service for flexible dates and information about saving money. No information about reserving seats.

I booked on the phone with a live person who never told me about an additional service fee. I now know it is in the terms and agreement but was given a verbal total dollar amount without being told that the service fee was included. It should have been disclosed.

It was hard to call customer services. The number was unavailable. l was not sure if it was ok to buy my ticket because it did not require my passport number. Then may you please also call when the ticket has been purchased? Thank you for sending promotions to my email that helps a lot because l usually buy my tickets in a long period before l travel. Would be glad to have more deals sent. Thank you.

I was unable to enter a promo code and submitted the booking. When I called customer service I was told the $20 could be credited to my credit card by sending an email to Feedback@cheapoair.com. I did just that and haven't received a response yet. Please credit my credit card. Thank you.

I called to request info on cancelling my flight & was put on hold for an extremely long time. I sent an email request to Customer Care and have not received a response (over an hour). Very frustrated! I would very much like a call back, an email back. I can't sit and wait all day!

Today I booked another trip through CheapOair. Everything went smoothly during booking, but I made a spelling mistake on one of the names of our party. I was able to fix it via "chat on line", I got excellent service, and I was issued new tickets with the right name. Thanks again for your help!

The website was easy to access and booking was a breeze! That is why we have continued to use CheapOair over and over again. I have tried others but always feel safest when dealing with CheapOair. Thank You.

I booked my tickets and two days later they send an email saying I don't have tickets until I pay them an extra $3000. Then the supervisor says it is CheapOair's fault because I paid before price change and they will fix it. Bunch of employees that contradict each other and don't know what is going on. Horrible experience and never again as a customer.

I was told over the phone that CheapOair will match the lowest price available and they only refunded half the amount. The time they took to answering my email I was unable to cancel my reservation and book at the lower rate.

I do not consider myself to be very savvy on computer or internet skills, but I was able to find the flights I needed and book them. I even compared price of the same flights if I booked them thru the airline itself. I actually saved by booking through CheapOair and using a coupon. It's how I will probably book flights in the future.

I had a great experience going thru your company. Your staff was great. This is my 2nd time working with your company. I feel you give me a good deal.The only thing is I lost my passport and am going thru the post office expediting it. I was wondering if you could help so I know that I can go. I seen you had a $45 plan. Could you resend me info on that?

The gentleman in customer service was exceptionally kind, patient and efficient. This recent call was one of the most pleasant airline communication experiences I've had in years. He even waited for me to make up mind after four different variations. And then confirmed it clearly with me one final time. Thank you!

Since 2 months do I try to change just one letter in a travellers name. I called several times and even wrote to the customer service (without getting an answer). When I called did I get 3 different answers to my request. Please train your agents on the phone better. The last experience was that I booked a nine seat car and got downgraded to a six seat one. I am very disappointed this time. I booked a few times with CheapOair but had never this bad of an experience until now.

Needed to get from New York to Brisbane, and wanted a business class seat. Found a great seat for about half the price I usually pay, and had bought it within about five minutes! And I got to pick my seats! I'm a convert! Now... I have not taken the flight yet (on a new airline for me)... so the jury's still out on the actual flight.

Derrick did a nice job assisting me. The only complaint I have is I was told there was no bereavement consideration on fare price. It was expensive and is a financial hardship. My kids' father died suddenly. It would be wonderful if you could assist with that. Thank you.

I love CheapOair, the only internet flight finder I use. I have used them for over 10 years and I would recommend them to all of my friends and family. My husband and I swear by the website. We are using them in Jan and Feb of 2017 already.

Always an easy process. The price will jump after you book. Booking fees, seat assignments, taxes... Do not forget insurance. I received a discount code of $25 off. When applied, I got $12 off? I am a TSA Known Traveler. I am constantly entering this number in and when I get my tickets. It has NEVER carried over to my actual ticket. I am racking up CheapOair Points? Doesn't tell you what they are worth until you cash them in??

Always very reliable. It's not the first time I use CheapOair to purchase tickets and never had any problems at all. I will continue to use it because the service provided is excellent. I have recommended it to friends and they feel the same way.

I understand that flight prices change rapidly but when I check out, I expect to receive the price that I was quoted from beginning to end of checkout. After putting in my credit card information, they changed the price by hundred dollars at the last stop of the whole process. As a consumer it's frustrating (especially on mobile) because you either have to start the whole process over and hope to get a better deal or just bite the bullet and let them upcharge you. They also make it appear like there are barely any seats left on the plane (for a trip five months away).

I always prefer making changes (including cancellations) online, but that wasn't possible. CheapO just couldn't resist trying to sell me on a "change" instead of "cancellation". Well, kids--if I'd had the info to make a change, I would have. I don't appreciate the pressure (however gentle) not to cancel. But Amelia was professional and the cancellation (once we got past the "change/cancel" hurdle) was quick and painless. But there is NO reason for it to take more than 7 days to refund my money except, of course, CheapO's interest-skimming. Yes, I know about that.

I am very confident in the booking process in that I have used CheapOair in the past. All of my questions are self-explanatory, the pricing, baggage and seating rules. Don't look any further. When it comes to online travel sites I haven't found anyone as smooth.

I called to inquiry the charges of extra $200 for my seats. I had to wait a long time for the available agent to answer. However, the long wait was worthwhile because your agent Denita patiently explained the charges and agreed to remove them by reassigning my seats. I appreciated her excellent help and compliment your employing excellent agents like Denita.

I was charged the plane ticket double from my account without consent. I received afterwards an email saying that it seems there was an issue with the payment. I Now have to wait 14 business days for a refund which I hope is there and without delay.

My reservation was followed by an unsolicited phone call offering to select seats for my flights for an additional fee. After asking for a supervisor, I was given my seating without the fee. I was more than annoyed by this attempt to extort extra funds from me.

I had to cancel this flight because it was only one way and we needed round trip. I am truly shocked and disappointed that it will take 7 to 14 days from my money to be refunded onto my credit card. Especially since I called the very same day when I discovered my error. I personally feel that this is not a good business practice, but will continue to try and make reservations through CheapOair.

I would give 5 stars except that when I called within one hour to cancel my flight because I had found a cheaper price, I was promised that the price could be matched and a partial refund issued. I was told I would receive an email within 1-2 hrs to confirm this information. After 2 hrs had passed and I still hadn't heard anything, I contacted customer service via chat to follow up. They once again assured me that I would get an email to confirm the refund within 1-2 hours. Over 12 hours later I still have not received any such email.

I needed to fly into one city and out of another. I also needed a rental car to drive between the 2. I also got a hotel reservation. I was able to do all of this in under 15 minutes and at a great price. They gave me reward points as well. I couldn't have asked for a better experience. Thank you.

Search for flights yesterday. Found what I thought was the best deal. Checked again today and it was several hundred dollars less expensive. Very disappointed. I will most likely use a different website next time we travel.

Your website is riddled with problems when it comes to logging in and redeeming points. For the past 2 weeks, I have attempted to log in to claim 10,000+ points that I have accumulated on flights. I have not once successfully been able to log in, on two current version browsers (Firefox and Chrome). When attempting to log in to access my points on the app (which I have been trying to do for months), the app crashes repeatedly, logs me out, and displays error messages. This is unacceptable. You offer a rewards points program with points that cannot be redeemed. But the purchase process, of course, works smoothly. I do not recommend your service, as I think this is a breach of responsibility to your customers, and I am reaching the point that I may write publicly about my negative experience in this regard. I would like to speak to a customer service agent as soon as possible to remedy this situation.

I am not sure what the processes with your company but whatever it is the experience I had was beyond horrendous. My reservation was canceled twice claiming that my bank would verify my information. So for the third time I place my reservation I contacted the credit card verification team, and they reached out to my bank. My bank then verified my information and then the representative proceeded to tell me that he would call me right back to verify my phone number. 45 minutes later of me standing next to my phone still no call so I decided to call back. After calling that I receive another representative that didn't know what's going on from the credit card verification team transferred me to someone that supposedly a supervisor. Then after that they reached out to a supervisor that happen to be out for a walk and should be back in 10 minutes.

I booked a flight for a senior citizen. The cost of the ticket was 332.00. Then I was informed that he could not fly alone, so within 30 minutes I cancelled the flight and was told I would receive the full refund... Then I received an email stating my refund was processed for only 86.25. I am also waiting for another refund from months ago, which was never refunded as promised.

I don't want to spend too much time on this. But your guys' customer service is beyond terrible. First off they never listen to my needs and the correct way to go about helping me fix my problem. I have tried on 3 separate occasions to book a flight as a gift for my parents but all that seems to happen is I get tossed around and transferred from line to line and my problem never resolved... I've sat on hold on my phone for over 30 mins just to be hung up on by your guys "travel assistants" who really are no help at all. By far my worst traveling experience and I will make sure not to recommend you guys when asked about easy and efficient traveling.

Someone called me to verify my billing info. His name maybe Willie. He was so rude, disrespectful and ugly. He called and didn't tell me who he was and was acting so disrespectful and asking me to tell him the information without addressing himself or being professional.

I have used CheapOair before for reserving tickets and each time and I have been very pleased. The website is very easy to use and they also have a phone # for getting tickets. I always feel I get a good price for my tickets.

I was very happy with finding acceptable flights and times for such a great price. Then after an hour realized the dates needed to be changed so called in and was able to effectively make the right change. All in all I am very happy.

Said there was a promotion of 25 to save $25. Didn't say anything that would be towards a next trip. Booked the trip and then found it later cheaper. Say you have $23 one-way or $49 one-way and it's never ever that price plus baggage plus this plus that. It's not cheaper than anything else.

She ask me if I want the preferred seating, I respond NO but she insist on it. I keep saying NO because I don't want to pay extra especially $99 each. The next thing I know when I look at the receipt I was charge of it. I called back and ask to removed, it will take a few days. It was a hassle to keep calling back just to cancel the amount. Next time don't force it.

You sold me tickets for seats that were not available. You sent me an email confirmation months ago with confirmed seat numbers. You lied to me. You totally messed up my travel plans. Why did you do this? If you can't confirm seats then don't send me emails saying so.

Booking our flight was easy. I enjoy doing business with you and I would recommend your site to others. I have booked several flights thru you and I'm completely satisfied. I find your application easy and your prices are good for my needs.

The information was simple and precise. All I had to do was fill the spaces... Phone nos were indicated during all the procedures, but I did not have to use them. In brief, anybody can use this method which was previously available through travel agencies... With a little supplement, of course...

The agent really listened to my needs and worked hard to find something that would work for me. The agent was very pleasant on the phone and offered me options that allowed me to verify my plans prior to booking, which was paramount to making this trip possible.

Called to get a price and when I disagreed with the price vs price online, I was hung up on intentionally twice. Horrible phone customer service. I want to speak to the CEO or CFO of the company. If I don't get a call follow up it will continue to be poor customer service. I hope someone cares about this business to respond.

Whenever I booked a flight it change the date on me and I cannot fly on the date it changed to. Wanted a refund within 10 minutes and I lost $150. Stayed on the phone on hold for almost an hour. One lady was going to refund 75 back, transferred me to somebody else and I wind up costing me $150 just to cancel a flight in 10 minutes time.

Your company left me in a country to depend my way back home after the Asky airlines couldn't find my confirmation number for me to board a flight from nigeria to america on Thursday. Customer service and supervisor hung the phone up and refused to help me, and I missed a flight on Thursday not knowing how am getting home, then I heard my ticket was cancel when it wasn't suppose to be. Was at the airport in nigeria waiting to board plane, airlines stated it was not confirmed by your staffing.

Purchasing ticket was fast and easy. Seats selected was confirmed the same day. One of the best sites to buy your tickets from. I highly recommend purchasing your airline tickets here if you would like the best price option available. ✈✈✈✈✈

I am using CheapOair for the second time and have been so pleased with my service at this time I will not use any other service!!! Thank you for your kindness and help in my travels. DUE TO CHECKING IN YOUR SERVICE DISREGARDS THE LONG LINES. LOVE IT.

When I needed to change my flight, I called CheapOair where I was given absolutely no help and was told to email the company. I was sitting at the airport, wasn't like I had time to be sending out emails with questions. The associate was rude and wasted the very little time I had left. When I had to change flights to reach my destination, the pilot walked off the plane and was delayed for 2 hrs! I paid for 2 tickets due to no one helping me in exchanging the first one, sat around an airport because of an angry pilot, and still have yet found anything resourceful in using CheapOair and the CheapOair Credit Card. Worse experience ever.

I was very pleased with the customer service I had with your representative, with helping me book my trip. I will in the future use your services. Thank you once again and have a wonderful New Year!!!! I will in the future refer to my friends your services. And tell them I'll send is fine I was with it.

The gentleman who we dealt was courteous and patient. He helped us change our flights, he was easy to understand and explained everything thoroughly. Rate him highly. We would recommend this service to our friends and family in the future.

Well I had a nice experience booking my flight. But now I saw that Flight hub have the same tickets I bought for $439.30. Could you match that price? I would love for you guys to do something about the fare. I always buy tickets through you because I thought you have the cheapest price. Thank you and have a wonderful day.

When I got the opportunity to pick my seats, the service showed me "suggested seats" for my flights. The first set of seats was free, and so on the next page, when I saw suggested seats, I said "ok" without realizing that they were seats I would have to pay for! Suddenly without realizing it, I had agreed to pay an additional $150 for seats and I couldn't change it! VERY DISSATISFIED WITH THIS!! I would not have agreed to pay for seats and it happened so fast without my realizing it! Not happy at all CheapOair. Will be explaining this to all friends and family on Facebook. This is deceptive!

I booked flight ** for a flight to CZ from LAX. My grandmother died so instead of flying back to LAX I changed flight to Baton Rouge for funeral. I accepted the flight change of $1400 but found the flight was not changed, I was given new ticket. This is not what I asked for. I want my money back.