CheapOair Reviews

Pay for seat assignment, did not realize; online booking otherwise ok. Have not travelled this booking yet, so can't tell you more. But good experience with CheapOair bookings before. Hope so for the future too.

I'm not sure even who I'm frustrated with, because every travel site is the same in this regard. In planning a ski trip to Telluride (flying into Montrose) I went on your site and found the flight I wanted priced at $388. Before purchasing I had to confirm with my party. 90 minutes later I returned to the site and the price was now just over $450. The exact same flight. I know I should have purchased quickly the first time, so I guess it's my fault, but still very, very frustrating.

I've been using this website over 5 years and it's super easy to use and always get the best deals. Def going to apply for a card from you guys. I was wondering if you guys have any military deals. Thank you.

I was guaranteed a price online and when I was all set to ticket the reservation, the flights went up over $400.00. You have continued to show the flights at $148.08 even 3 hours after I booked. I also had a coupon for $25.00 which they would not honor. I truly do not wish to do business with a company that does not honor its word and "guarantee." I have used your company several times in the past, but will not in the future.

DTW - LGA - Fantastic customer service. The agent was very helpful and soft spoken. Thank you very much. I will sure recommend to friends and in future will first try to book through CheapOair. As a matter of fact I have been booking through you and was very much satisfied with your agency. Thanks again.

Finding the flights, selecting the seats and confirming the flight was fairly easy. However, I received a follow up from AA who assigned me ridiculous seats at the rear of the plane. I had reserved "extra fee" seats near the front. THE REASON: CheapOair seating chart included seats that are not even in the airplane. In other words, I reserved non-existing seats. AA fixed me up once that matter was cleared up. Suggest you review your charts to assure they are accurate.

I was real pleased with the CheapOair for, looking forward to our trip. The flight is going to be perfect for us. The salesman done a great job with planning the cities and giving us a flight to where we are going to Hawaii, the exchanges, going to try to sleep.

We were pleased that we were able to find two tickets for our trip to Korea in September. Your site was easy to use and the prices of the tickets were very reasonable. We hope to use your service in the future. Thanks for your help.

I paid extra to get seats on aisle across from my mother for my trip. I did not get aisle seats and called next day to request better service. I was transferred 4 times to say they couldn't fix but would send email with my concern. I would hear in 24 to 48 hours. It's now 30 hours and I have no response.

Annia was wonderful in working with us to make our reservations as painless as possible. She always conducted herself in a professional manner and treated us as if we're her only customer. She should be commended in her service and we will use CheapOair again and again.

The website was user friendly and I appreciate that. However; after I had all the info in and pressed buy tickets, error message said those tickets had been sold. I found the same flights but this time there was a substantial increase in price. I feel like I was taken advantage of and the flight prices increased because there was a buyer (me). I hate to think you operate with that kind of integrity but I know no other explanation.

The representative was very efficient and professional. Correction was made and I received confirmation in a matter of hours. I don't remember the person who helped me but I've always had a great experience with CheapOair. I book the majority of my travel arrangements on your site.

The reservation experience went well. The clerk was very eager to help; however I was not satisfied with the difficulty I have with getting seat assignments. My understanding is that I paid extra for this service. The extra charges for seat assignments was not clearly explained to me.

I have found Cheapoair to have great deals on airline tickets and also car rentals. Sometimes the dates I would like don't offer the best fares but with a little date shuffling it works out. I look forward to using your services again. Thank you.

Fare prices change before I can finish paying for my tickets. The only reason why I chose 3 stars is because I can usually find okay tickets at a better price than other sites, and customer service has been good in the past. I can't stand the stress, the pressure to buy the tickets immediately causes! Its beginning to turn me off big time. I have cried in the past trying to buy tickets, and then something happens, and when I go back to the same page, the tickets are another price.

On flight #5679 I mistakenly picked a seat that had an extra charge. There is no back-up, change button. I did speak to a representative who assured me she had changed me to seat #16B at no extra charge. I would like to print the correct receipt.

We call for change the days travel. We bought the tickets 5 hours before my call. The representative said us: the fees for this change are $50.00. When we review my bank statement: Ohhh surprise, the charge for fees was $150.00... What happened??? Is not professional. Sorry but is not correct... Maybe is my last time with CheapOair.

Your employee did excellent job helping me to get the lowest fair. Thank you and my wife appreciate. It's our first year of marriage. Thank you. Yes I will recommend to a friends and family members. Your employees has a great attitude to help her get a five stars.

Customer service is tremendous! Great help, best deal. Great experience as always!!! No problem in reassessing and accommodating your request. Great people. Great site to purchase your tickets. Love love... Try this site. Won't regret it. Thank you...

I was so happy to see an advertisement from you on my phone. I had been looking for flight to California and you sent me info on flights. WOW could not believe the cheap price I got just by changing my dates one day going and coming. Thank you and I'll book with you for my next flight.

I have been greatly satisfied every time I use CheapOair for my flights. It is always easy, clear on the prices, no hidden charges and the coupon codes help a great deal as well. I highly recommend to everyone. I have no doubt they will be more than satisfied and pleased with their experience as well.

When booking my flight there was a notice that said "Free Cancellation". It indicated that you could cancel up to 10 hour before without penalty and up to 4 hours with a small penalty. My assumption was that this was free cancellation 10 hours before flight, not 10 hours after cancellation. When purchasing with a credit card you actually have 24 hours to make cancellations, so there really is no "free cancellation". I am fed up with these companies misleading the consumer. Why bother with the "Free Cancellation"? There is nothing free in this world. I made a change in my flight within 2 hours of the booking and they still charged me a change fee. Go figure. Last time I will use CheapOair and I will definitely never recommend this site to anyone.

I purchased two round trip airline tickets for $360. I received a confirmation via email which included a link to select seats. I visited the link, selected the seats and then I was immediately assessed an additional $256. I did not upgrade my seats or select any premium seating. I promptly contacted CheapOAir and after 40 minutes on hold, I was told I would be refunded the money within 10-14 days! This is fraudulent and unethical business practice! Nowhere in my confirmation or on the website does it state or outline the additional costs associated with seat selection. Furthermore, I will NEVER book with them again and strongly discourage others too.

Frequent travel this year has brought me to search for reasonable tickets to a smaller airport where tickets are typically twice what they would be for a major airport. CheapOair has made it possible to shop quickly and successfully for flights that work.

I've used CheapOair a few times and have not experienced any problems and the prices have been more than competitive. I usually find a better deal using their service. My family in Kansas just used them and had no problems either.

Had been searching for a while and couldn't find a price I wanted to pay. Got an email so called. Told the rep how much I wanted to pay and the rep found it for me. Even found a few options to choose from. We booked within minutes. Used them before. Also had good experience. Will try them first from now on.

The gentleman that assisted me in booking a ticket for my sister was extremely helpful in securing a seat when there was only three seats left. His knowledge of the system was outstanding, and he explained everything wonderfully. Thank you!

When I needed tickets last minute, they were able to find them at a great price. Thanks. Will continue to use your services. Will recommend your services to my family. Will be booking trip to South Africa for birthday. Hope you will find a great price for me.

Making my reservation was fine, no problem. But when I called to make a seat selection the first person could not help me. After keeping me on the line for 5 minutes, she then transferred me to someone that she said could help me. But after waiting 10 minutes for someone to answer, I gave up.

I believe I responded to a survey yesterday. The only problem I had was that within hours to make a minor change in plan almost cost me $100, but "Gene" got it down to $80 extra! It just took over a half hour to accomplish what I wanted. You really should broaden the window within which to change at no cost.

Again this was a good experience with CheapOair. I can honestly say that I have never had a poor experience with CheapOair. The website is user-friendly and easy to navigate, especially when one is in a hurry to make travel arrangements!

The agent offered me to pay $14/passenger to get the 1st row seats to have more rooms for legs "as he said". I told him "would it be for the first flight only?" He replied "No, it will be for all flights both ways." Actually he was lying as I discovered today Jan 12th 2017 when I called the customer service to make sure of that! The other thing he mentioned that I will get a coupon of $50 for each passenger that is $300 for all to use it next trip and obviously he was lying as I received nothing and I won't receive any coupon. That agent was very tricky. Please listen to the conversation made January 11th 2017 to verify what this agent is doing! At then end I got the reservation done. However, these two things should not be happening again with other customers. THANKS.

This flight is very helpful to me and to my friend. We will be contacting you again to the next flight to our next vacation. I thanks to my friend to recommend the CheapOair and thanks for the recipient. She's very helpful. Thank you CheapOair.

I must admit that I am a huge CheapOair fan. I've used your services for many, many years and I find that your prices are MUCH better than Priceline and any other online ticketing service. You've done it again this time!!

Quality and excellence. Responsibility and good service. Immediate answers. The best deals I've gotten online. Sending offers and plans in moderation and in real time, the important thing is not to load every day of information to the client.

I called because my itinerary showed me as Male instead of female. The customer service was very helpful. I also find your site easier to use. I initially went to Qatar Airways and their site is terrible and not user friendly at all.

For the most part my experience has been good and easy and the deals have been amazing. Now that I have a problem with a flight cancellation. It’s been endless amounts of problems. I have spent around $4,000 so far and looking to spend more. So I thought this problem was going to be fast and handle quickly but this is not the case... Center in India has been very difficult. Having a problem with understanding some of them. I'm finding out that they're very rude and uncaring. I've been left on hold for long amounts of time (I'm guessing so I can hang up). I have been transferred in one case 4 to 5 times.

The agent I worked with was very helpful. He worked with me to find the best flight time for me at the best price. The agent was kind, courteous and professional. I was very pleased. I would like to work with him again the next time I book with CheapOair!

I used promo code ebates40 to get $40 discount on fees yet I was charged fees on top of airfare. I only purchase tickets on CheapOair for discounts and other cash back benefits. Otherwise I would've made a purchase directly from WOW air website. Promo code is deceiving.

Your company is absolutely the best! I always feel safe, secure and confident when I make my travel plans with CheapOair. Thank for your wonderful service. I have been using your service for years and everyone on your team has always been very kind, very efficient and extremely polite!

I was trying to book online and the price went up so I discontinued my booking. A nice representative called and help me book the flights I was interested in. Thanks. I will use CheapOair again and will tell others about my experience.

I have used Cheapoair for several years for nearly all our vacation trip bookings, predominantly for airfare, but I have also used it for some rental car and hotel bookings. Visually, it is an easy site to navigate and I feel confident that when I make a reservation, I can breathe a sign of relief... One less thing to worry about in trip preparation!

First of all I used this site to book a flight for my husband and I which was the easiest thing ever to do. But when it came time to book for our hotel room it was a disaster. My husband is being deployed for Afghanistan in less than a month and we just wanted to visit family before this event occurs. I booked the room at the Red Roof inn for the wrong night (due to jet lag and sleepiness). I called the 1800 number and got Anhar who was extremely helpful (at first) trying to help me change the reservation for Tuesday night instead of Wed night. It was already 10pm and we had been traveling for over 8 hours through multiple time zones. He assured me that he changed the reservation and that he spoke to the hotel and got it solved.

I am not very happy with your services because most of the time when I buy ticket I don't have luggage. When I want check nowhere is write if the price include luggage or not. This is not normal at all, you have to write somewhere where everybody can see if the price for ticket include luggage or not. This is trick from you, is not nice. Last time I paid for AIR BERLIN 60 euro per luggage.

This was one of the most straightforward and simplest (out of a few hundred) online bookings I can ever remember. Their response time was rapid and hassle free. Will always check with CheapOair before any of the other likely ones. I definitely would recommend them to friends.

Cancellation of Seat charge - We have been in touch directly with one of your agents and she promised to erase a $100.00 charge which was not done. It still appears on the final bill! We were also told of a $14.95 charge for the new seats which did not appear in you website. It is hard to understand the accent of your agents.

I am disappointed in your services because you offer a best price guarantee but don't answer your phones when I call to explain that United.com is offering the same ticket you sold me for $306.40 and overcharged me by $18. Please take a moment to contact me and refund the difference, I understand that $18 may not be a lot to a large company like you but it adds up to your customers and it is disheartening to know that you would charge more than the actual airline's website. This experience will most likely cause me to not use your services in the future. I sat on hold for over 30 minutes trying to get through to someone to discuss this, believe it or not, your customers time is also valuable and you should consider that when staffing your call centers as a 30 minute wait before giving up should be unacceptable.

I found this company to be very easy to use and they found the best rates for me. I will be using CheapOair again and will recommend to other people as well. The Hotel seems to be a safe place to stay and it is situated amongst the attractions I am interested in.

Booking our flights to Madrid went very smoothly. The web design for selecting flights and entering data is very clear and the response times were excellent. Confirmation that the booking was completed was received within minutes. We were able to check on baggage policies and book our seat assignments directly from the website.

I called the CheapOair for 2 times. First, January 10, 2017 about 8:50 PM (US eastern time) to make my reservation to my flights from Baltimore Washington International Airport (BWI) to Tokyo, Japan (HND) because I was wonder the airfare on the CheapOair website to make sure that was not mistake on price. When I called the agent answered then immediacy replied that the price was correct and asked me that I like to reserve 5 seats from the Air Canada flight now.

People, although not from my own country of the US, were very polite and courteous. I'm not sure why changing a flight booking would be double the cost when I called. I just cancelled it and rebooked the flight I wanted instead for a cheap price. Thanks!

Found some great rates that were flagged through your website. I am a Paypal credit member and wanted to purchase 4 tickets. But I lost the opportunity because the logo to utilize that purchase option would not appear. When I accessed the site through Paypal Credit, it appeared but the rates had increased, voiding a chance to save on an expensive trip.

Fast and easy site to navigate. I purchased my tickets well below the price of other sites. I have used CheapOair in the past and they have always been low priced and very professional. I will continue to use CheapOair for all of my future airplane tickets.

I was originally informed that it should take 7-14 days for the credit to appear on my CheapoOair credit card. It still has not been taken cared of so when I phoned today they told me it will take 30-60 days for the credit to appear!!! I cancelled the first booking less than 7 minutes after I booked the flight. On top of that, my new credit card was not activated so the original charges was declined. But the company went ahead and tried a second attempt and it went through but I had already made a different booking. The phone keeps cutting off and the representatives just forwarded me to another person and so forth.

I called to make sure everything is fine with my booking, then the customer service told me they cannot verify my card and "sorry you will need to cancel your flight!!" Then I got a confirmation after this by two hours!! I had another ticket reserved. Totally waste of time!!

Yes we purchased our tickets thinking this was the cheapest tickets that you can get. Looking for a value and we could coerce. Call CheapOair. What's on the web page is very deceiving. It's a lot cheaper than what I ended up getting. I had to call the 800 number to place my order because mine wasn't working. It was inaccurate. Everything costs especially the baggage. It says online $55 for online carry or $50 to check in. Ended up paying for one bag $100 to check in so it's very deceptive. It needs to be corrected but on the other hand on the positive note it's quick, it's accurate and the people that work behind the phones do their best to take care of it.

I have called in 3 times now and still don't have an answer. I made changes to my itinerary because of a severe illness in the family and had to change our plans. I was told I would not have to pay for new seats. They keep trying to charge me anyway. I have called for answers and how to confirm seats and have been told each time I have to wait. Why do I have to wait? CheapOair took the extra money to make the changes right away. Each time I call someone tells me I have to wait and they will call me back and never call. I use your service all the time but if I don't get resolution soon I will not be using this service anymore nor will my family members who look to me for info on making reservations.

I appreciate the way you deal with change in date which I have wrongly booked, thank you. All your competitors like MMT, CT, Yatra should learn this is the way they shall deal with when customers are in problem. I have faced similar issue when I booked wrong earlier. They charged me hell. Again thank you for your team and customer delight.

Booking a reservation is easy, thank you. However, customer support could use some assistance. I've tried several phone numbers to try making changes. It's been over 48 hours and I have yet to get anyone on the phone, online, or get a response by email.

All was fine except it only wanted to sell me things and was not interested in what I am interested in which is how to get a special meal because I cannot eat the airline meal. What do I do to get special meals on all my flights?

CheapOair send me a promo code to use which I applied but didn't work. It was disappointing to find out the Promo Code didn't work. I wanted pay for the checked luggage for Alaska airline in advance, but it was difficult to figure that out online.

Please note I did not appreciate to have my previous reservation cancelled without have a call. I follow my second reserve closely and found the reason of the cancellation was the different phone number. My credit card number was put on hold due to travel to US and I was using a Magic act phone number for the US. I do not believe I am the only one tourist in US purchasing flight ticket.

I would normally check my 1 bag free from Tampa to Port of Spain with any international flight. But flying with 2 different airlines mean paying for my checked bag as if I was traveling within the USA and not international. That seems absurd, as it's one continuous flight with a transfer.

Very helpful. I'm a senior citizen, and I had wheelchair accommodation. Customer service was also helpful to me, not a long wait time. Thank you for your service. I was confused getting a discount for seniors because I misplaced my 50.00 voucher.

Quick and easy booking and final transaction. It was easy to find all available flights and choosing the best value. The purchase was easy and the confirmation of the payment and seat choice was quick. Very good communication. Thumbs up.

Happy with service except that my daughter and I were on at same time. I was charged for seat assignments. She was not. I got 15 percent discretion. She got 20. Our tickets were over 550. Hers were 500 each. Also I think they assigned us to same seats. 16a b.

I needed specific connections and had handicap needs that had to assisted only through my agent and he was so helpful and treated me with respect. He helped me with all of my details and more!!! I would totally use this website again!

For 116$ airfare I was charged $225. The $90 in fees charged by CheapOair were bogus, including a lap infant charge and a seat selection enhancement charge. Did not honor their own promo code discounts. I spoke with the airline directly and the lap infant is free and we did not have any special seat selection. We were ripped off and their customer service is a joke. They just say there is nothing they can do since you already paid. WILL NEVER USE AGAIN.

Typical! The site could have LESS add-on! I just want to book a flight and get off. When you're on the Home page it give the option on a package and that should preferably be the only place for add-on.

Very well spoken, articulate, and efficient individual who handled the reservation gave me all options, identified the best option, and then went ahead and in a short call made the reservation successfully with Lufthansa Air from Philadelphia round trip to Vienna.

The reservation process went without a hitch and then I found that we had chosen the incorrect dates so called reservations and they were more than helpful and we were most impressed with the service we received. All was changed and the extra fees were very reasonable.

Booking was simple. Discounts were applied as promised. Website is easy to use. Very happy with my results. I have referred many friends to your website because of the prices and the ease of use. Keep up the great work because even us older folks can use your website!!

It will be wonderful to travel with you again. Thanks a lot for your services. I traveled with you before and you were helpful during the trip. The SMS and emails helped me a lot when my flight canceled. My last booking number was ** from New York LaGuardia to Edmonton, AB.

The online app is easy to use, and I liked the follow-up phone call to confirm seating arrangements, as well as the ability to ask any outstanding questions. Very good service. I would recommend CheapOair to anyone. I have used this service in the past and have always been pleased.

I try to made the reservation the seat from Denver to CLT, and don't let me because by mistake I select the wrong seat. Would you please let me know what I need to do. Thank you. You can e-mail to ** when I'll be available to do that. But beside this issue the services with reservation was super great with Ana **. Keep the good job.

When I booked a flight I didn't reserve a car at first. I later found a car price to my satisfaction. So I went back to you to get the matching price guarantee. The person I spoke to was very difficult to understand because she spoke too fast and with a difficult to understand accent. She couldn't explain your low price guarantee. I decided to cancel my booking. This process took way too long. I don't like to be put on hold without a good explanation. The "supervisor" that I spoke to couldn't explain in simple language why I couldn't get a cancellation confirmation number or why I would have to wait 7-14 business days to get a refund completed! I found a better price for both the flight and the car rental elsewhere. So much for your low price guarantee. I want my money back NOW!

My booking experience was an easy one. The site was tech friendly, anyone can use it. There were several flights to choose from; I was able to choose the time that I wanted to depart and arrive. I will definitely use CheapOair to book future flights!

Overall this was a great experience. Alaskan airlines was amazing, the hotels were easy to get to, and the rental car was just ok. I would recommend CheapOair to my family and friends. The representative was very helpful when I needed to change my reservation.

On Booking Confimation emailed to me the ticket charge was $445.52. American Air charged my credit card over $460.00. I was charged a $60 service by you that was not disclosed by you when I made the reservations and you tried to cover up this charge by listing them as "Taxes and Fees". Shame on you. You have lost a customer.

Talked to several operators for several reasons and each and everyone was as nice, friendly and helpful as they could possibly be and I would like to thank all profusely. Perfect for the job! I will recommend and use CheapOair in the future. Thanks.

Don't make a mistake on your reservation, it can cost you, no matter how soon you correct it. Spelling, birthdates, etc. They will help you correct it willingly. I have used CheapOair many times. Never have had any problems. Helpful to speak with an agent at some point to verify things.

I had a very favorable experience with your service. I had to call customer service to make sure I ordered the right car and I had to add another day to my hotel room. I had two very nice customer service people.

Hi dear customer service and thank you for your following the customer priority. I think it's wonderful community between customer and your company and I'm so happy for your services. I will suggestion to all my friends working with your company and it's my pleasure to have a good opportunity as same as your connection. Please let me know if you have any other offers in future because I have a good big family and everyone could be happy for this.

I originally had everything ok with my flight. Then, we had an emergency and we had to change my flight time. I was really freaking out thinking it was not going to be possible. Then I called, and the customer service representative did an awesome job helping me make the necessary changes. Thank you!

I was helped yesterday by Melanie to book my flight back home to go see my grandparents (for maybe last time) and let them see their great grand daughter at least one else more time. Earlier on Jan 8 I found the most decent flight with time travel wise and price wise, however for some reason the website did not let me book it. I tried more than 5 times yet I could not book. I called the support crew and Melanie answered. I told her my situation and she helped me with great assist and was very supportive and she listened to me with has all my requests. Thank you Melanie for caring and being great customer agent. :) Keep up the good work. :) My daughter and I thank you a lot.

I highly appreciated the services I received from the customer service. I initially booked the wrong dates and didn't realize it until afterwards but unfortunately could not afford the price difference, but definitely do plan to book again with CheapOair in the near future.

When I tried to book a flight online that had 4 seats available it went through till the end but then it gave an error message and said it was no longer available. Immediately the phone rang and it was a CheapOair agent who said she would book something else for me as there were no seats available on my chosen flight. I gave her the next cheapest flight which advertised 3 available seats and she tried to make a reservation then came back on the phone and told me that flight was also not available. She then suggested a flight which was $75 more expensive and then told me it was also full. She was going to check a flight that was $125 more expensive but in the meantime I had found a flight on Expedia that was only $50 more than my initial choice.

My booking experience was very good! Lakin was very kind and professional in assisting me with booking and seating as well as the insurance that I purchased. I will use CheapOair.com again and will recommend to a friend. It would be helpful if you at CheapOAir.com would make their travel patrons aware of any specials that may be coming up monthly via e-mail. Thank you.

The car reservation went well. When it came time for a car rental, three car choices were already sold out, but we got there. Thanks, CheapOair! I will be using you again in the future, probably this summer when I fly back to the United States.

I received an email asking me to review my experiences with my booking reservation made the other day. I've been watching prices on different airlines to travel to two possible destinations. I've been debating for weeks and finally the price hit what I thought was a good deal. I then proceeded and confirmed my booking. It was simple and easy. I've used CheapOair several times the past few years for our travel needs. Always easy and it feels great to know that you've received a good and fair price. I've recommended CheapOair to my cousin-workers too.

Good rates. Fast quotes. I like this web. It is practical. A loss of connection and options. Sorry my English is poor. Its all I can say. Great service. I am frequent customer. It is good to have this web handy. My all family travels booking with CheapOair.

A great big THANK YOU to Donmore, my phone rep, for completing a great vacation reschedule for me. He was honest about rates, told me the benefits of the change fees and gave me options. Then he helped me get a rental car at an exceptional price in minutes. Donmore was patient with me and my crazy questions. Thank you!!

I did have to redo the reservation 3x due to losing it or timing out as I do not have a European phone # and I was trying to find one of a friend I could use. There was a different price 2 of the 3x. Finally I was able to complete the transaction.

I've been charged $90 for changing my flight date, which I had done two months ago, for the 24th of Jan on Jet Blue. I rebooked on United for the 19th, when I looked at the email it showed the old date of 24th! I explained to your agent the problem, he stated he had to assume I made the mistake and stated that $90 would be added to make the change. I'm pretty sure I didn't make that mistake since that's the date I had in mind! Can you correct the charge?

Last time using this website. Thanks.

He was most helpful especially when answering my many questions. He was also pleasant and professional at all times. He made sure that I was satisfied with everything we discussed in final preparation of our trip. Thank you for hiring him to represent your company.

While inputting passport details at the CheapOair app it just quitted about 4 times and just stopped working 3-4 times! This is not for the first time. You guys have to improve the software. Very poor performance! Plus I have asked how to use my bonus points several times in the past year-no one had responded me. Why should I stay loyal to CheapOair then? I thought I will have some bargain, instead of horrible app and poor customer service.

I had a good experience with the overall process that was provided. However, I found seat selection very disappointing and strange. There were no side by side seats available on any flights. As a result my wife and I could only select front to back seating, and only by the windows. I find this really strange? I can only imagine that some booking agency prebooked all the seats in hopes they would sell them. I would appreciate an explanation.

Agent was courteous and took time to understand flight preferences. Email follow-up with flight confirmation was helpful. Had never heard of CheapOair until I recently booked flights to and from Ft Lauderdale.

You promised the lowest fare but did not get. Found much cheaper fare. When I tried to cancel your reservation I could not get through on your phone line. I would like to talk to someone about the lower fare.

My flight 5351 was scheduled for March 31,17 from Knox, TN to arrive March 31 San Francisco, Ca. Departure time was changed to a later time 11:11 pm April 14. Arriving at our destination on April 15, rather than 14. We were charged extra for this extra day. In addition we will have to get a one day car rental or stay at airport 11-12 hrs, which will also cost us. Very unhappy.

The helpdesk were prompt in advising me to keep my trip planned before to Paris... and only adding a flight to the next day and a 4 star hotel for 2 days in Paris close to the USA embassy where I'll have an interview on the 18th...

The customer service went well. Except he told me that I was getting a $50 voucher for a future flight and I have not received that. I am still waiting for this voucher... I keep checking my email and I still haven't received the voucher. Don't know how long it will take to get here.

Excellent, clear, and quick (best price). Communication via online excellent (self explanatory) respond to designed seat (confirmation) fast. I WILL DEFINITELY WILL USED THEM AGAIN. One of the reasons I decide to chose them it was THE AFFORDABLE PRICE OF THE FLY TICKET. Thank you.

Accuracy and professionalism in dealing with everything and quick handling and response to every detail and giving the client all needed information about his flight and options and honesty. You are doing a great job regarding customer's satisfaction and care. It is a good experience and I'm sure that you are the best. Looking forward to hear from you regarding offers.

This is the first time I booked with CheapOair and it was a horrible experience. I booked and paid for my reservation within 24 hours. The reservation and my seats were being changed. I tried to call the customer care to inquire about the changes and was put on hold 20 minutes and then the representative hung up. I called back again waited for 40 minutes to speak to manager. That never happened either. I have called back the next day and as I am typing this comment I am again on hold for 30:47 minutes and holding. All I want to do is cancel my reservation. I have no confidence my reservation is something I can trust... The name Cheap describes my problem... I hope I can get someone to respond... Helpless!!!

My experience with your company was with your associate Alan. He was very helpful and very courteous. He is an asset to your company. I will surely recommend your company to friends and relatives. Thank you.

For some reason we were blocked out of a booking. In a few minutes I got a phone call with a wonderful person who made it all happen. She was able to walk me through an acceptable flight, connections, seating. Thank you.

It took about 10 minutes to find a hotel in the price range we wanted and with the needed amenities. Check out was fast and simple too. The hotel is for a pre-cruise midway point on the way to Miami from Orlando with 6 people in our group. Overall this experience was great.

Tried to book a flight, multiple destinations. Sister said it was not available. A minute later a phone call with a help desk that made the impossible to give me alternatives, I managed to find one on other airline for same price. Great service. Not the first time.

I purchased original flight tix through CheapOair and when dealing with the crisis that we just went through in Fort Lauderdale, they were nothing but difficult to deal with and overcharged us for more tix to get back home due to multiple cancellations from original airline company.

So far, for the last 6 trips, you guys won over the competition with pricing, your user-friendly interface, and ease of booking. Fortunately, we did not have a need yet to address emergencies and hope we will not have to in the future. Keep it up. Thank you.

No issues with booking. Changed by flight within 4 hours. No issues with the entire process. Easy to use and there were lots of choices for flights. Recommend the site highly. Don't hesitate to try the site it will be as easy as 1 2 3!!

When change the flight you not inform me. I call customer services and nobody know the change. The booking is **. It's very bad services. I never buy again any ticket with you. You don't know when the flight change... I call many times and nobody answer me.

The phone service was horrible. The representative was very impolite and unhelpful. I do not remember her name. But in the end when I asked her if they have a review system, she refused to answer my question. My husband also called them once. But the other representative was unhelpful too. After transferring him to different department, they eventually just hang up the phone.

I have searched the site attempting to find out what seating this Airlines may have for Handicap seating but can't find anything. Nor can I find how to request a wheelchair. Please help me to find the area to be able to select an easy chair access as close to the front as possible.

I will never book through this website again. I had to change my dates after a confusion on the dates. Okay $200 gone. No big deal. It's my fault but I really have school to start so it's a must. Also bought insurance for my flight. Flight gets cancelled. I'm stuck in Denver. Tried to get another flight on different lines. Couldn't check in after I was sent confirmation. Still waiting on a flight if not I will be here for 3 days with no place to stay because no discounts or anything. Did I mention on my previous flight they lost my bag? Will not be booking Frontier from this website. I even called CheapOair multiple times only to be on hold or hung up on.

Booking was fine. I just don't want follow-up emails and junk mail trying to sell me more. I have you in my favorites. If I do NOT hear from you again, I'll probably use you. If you inundate me with emails; you will be blocked and I will go out of way to NOT use you. Got it?

I was pleased with the gentleman who helped me book my flight. He was very courteous where I at times may have seemed irritated. I hope all your agents are as well trained him... Like I said he was very helpful and I give him a lot credit for being so patient and understanding.

It was easy and quick. Lots of good options on flight. Especially the price. I would recommend this site to anyone looking to book cheap and easy. I liked the option of choosing what time I wanted to land or what time I wanted to depart for my flights.

Needed to cancel first flight I booked due to tons of hidden fees. Called customer service and they were fantastic. Helped me thru process and was given a full refund so that I could book new flights. I would definitely recommend CheapOair to all. Thank you for your super service. A polite and friendly employees.

I strongly recommend CheapOair for convenience and multiple options convenient to my needs. I also like the notifications I receive on updated deals and price reductions. Offering flight insurance and other extras also increased ease of ticket purchases and confidence for safe travel.

I often ask CheapOair for flights. I got the invitation by e-mail and choose more or less acceptable option. But just after booking I found more appropriate return flight. Asking for change I got the permission. The confirmation e-mail appeared next day and after my call.

The website was easy to use, giving multiple choices for flights to desired destination. The prices were reasonable and the booking and payment processes easy and painless. I have used CheapOair many times and will continue to do so because I am always pleased with the experience.

This is always the way we book flights and we've had no problems. There are many airlines to review and it's easy to find a flight that fits us. I've mentioned this website to many of my friends and they use CheapOair also. Keep up the good job. Thank you.

I'm very impressed with the ease, cost and choices of the "Flight, Hotel and car rental" Package bookings. They offer a great savings and stress free way to book a vacation, designed to your own needs and desires. It is so simple to put together a complete vacation with this service and I would recommend it to anyone! Thanks!

I am writing about my experience with the representative who I spoke with on 07Jan2017. He spoke very fast and I had to tell him to slow down. He was very unprofessional and rude. The time on the phone was a disruption to HIS day.

Because of a family illness, I had to change my flight at the last minute. The customer service rep was very helpful with the flight change and so was the gentleman with the car reservation change. CheapOair has excellent customer service.

I purchased a ticket to go to Oregon and I paid extra for insurance on my ticket. I went to Cave Junction to see my brother & woke up the next morning to 4 & a half feet of snow. I called CheapOAir about getting the insurance to cover my ticket & they said the weather was not their fault! I told them the insurance was "supposed" to cover unforeseeable problems. "Surely 4ft. of snow is 'unforeseeable'," I said. They then said I must speak to the insurance handler & would have to have $200-$300 to file claim. I called the # for the insurance handler & could never reach anyone! A friend of my brothers had to risk our safety to drive 60 miles to make it to the airport.

I booked my Chicago airfare trip online because the telephone customer service rep could not find me a direct flight from EWR to Chicago for Friday March 17th to March 19th flying mid morning on Friday to mid afternoon departure on Sunday. He tried calling me back with alternate times but I found what I needed on the CheapOair website and booked. Very disappointed with phone rep.

I've used this website for the past couple years to travel to Puerto Rico and have always been greatly satisfied. I have recommended the website to many and will continue to use it in the near future. It's easy to use simple to understand and again greatly satisfied.

I did a reservation for 2 fly ticket for me (Marco **) and my wife (Kayoko **) from Kahului airport going to Fukuoka (Japan) on the 15 of January. After the electronic ticket was sent to me, I did find out that there was a mistake in my name, for mistake was added a middle name, however I have not a middle name. To just change and cancel the middle name, I had to call Justfly for at least 7 times each of all took at least over 20 minutes.

I booked a flight to India with online special price of $799. They mentioned to get this price you have to call 800 #. I called 800 # and they changed the price of same flight to $899. Anyway I went ahead and booked the flight. Be careful with seat assignment tool as they charged another 68$ for that. I might have missed the fine prints of fees associated with booking. This was my first and last time I ever booked by CheapOair. I have at least 50 colleagues in my team who travel once to Asia. I will make sure everyone is aware of this. I would never recommend anyone booking through CheapOair. Very poor quality of service and seems like customer care reps are speaking from well, you can hardly hear anything.

I booked my ticket (**) at 1:40 pm on Jan 7th, 2017 via an agent on the phone. He ensured I'm getting the best price (CAD 810). I checked the website one hour later and I saw the exact same itinerary (different flight number but same airlines) is offering a better price (CAD 788)! I called 3 times within the 4 hours window from my booking time but every time my call was disconnected (on purpose?!) and even though they had my number to call me back they didn't!!!

They cancel at the Airport. No email, no phone call, nothing. My flight been cancelled Since early today, and I just Find out at airport. NO HAPPY AT ALL. Please next time have us warned and booked with another airline. Thank you very much for this inconvenience to me and my family.

So I admit that it started off with my mistake. I purchased the ticket backwards in destination. I called immediately upon pushing the button. They said there would be no charge for the error and helped me book the right order. I then was charged $203.00 more on my card. I immediately called and they were rude and not helpful at all. One guy said he would give me a $100.00 refund but wanted the agent that helped me to give me a callback which happened within 3 minutes. I was happy they called so fast only to be disappointed when he said he would give me $50.00. I told him the other agent said $100.00. Then he told me he would call me back after talking to the other agent. He did call me back and gave me $100.00 refund but was rude and unhappy. This all happened within 30 minutes of me pushing the payment button. So my trip still went from 661.00 to 849.46. I'M VERY UPSET AND WILL SPREAD THE WORD ON MY EXPERIENCE!!!

I received a call from CheapOair and ALTHOUGH I DID NOT AUTHORIZE THE CHARGE the gentleman WAS PROPOSING ME, HE DID THE CHARGE!! I need that Cheapoair clarifies me this charge and proceeds to refund it. Please let me know what can I do to clear this as soon as possible.

It was very easy to book a low-price flight through CheapOair. The site is easy to navigate, and I feel like the prices are competitive. I have had no reason to call customer service for additional help. I will definitely use the site again, and I would certainly recommend it to a friend.

I billed a flight and car for a trip. Bought insurance in case of changes. Had to change the reservation. Got charged twice for the reservations. Called to get one reversed and was told it take 5 days. Was given a "reversal number" (**) to have my bank reverse the charge but the number is not viable. Unacceptable!!

I booked this flight and applied a couple different current promo codes. It said it was successful but it didn't appear to alter the total. I bought the insurance because I thought the cost would be offset by the discount. Maybe I'm missing something. Thanks.

Excellent service, quick and affordable. The site is really easy to navigate and use, making it easier to get what you really want. This is my second time buying tickets through them and more than likely not the last. Would definitely recommend to my friends.

This is my fourth time buying with company and it makes traveling and seeing family so affordable especially if you receive bad news or want to see family for holidays etc. The process on the website is fast and easy.

The site was quick and easy. Maybe a little confusing in the assign your seat section, i.e., it gave the impression I had to buy seats. It was hard to correct an incorrect number but overall very good. I would use the site again in the near future.

I called yesterday morning to reschedule my flight since my son's chemo treatment had been changed. It was 17 hours since I made the reservation. Maria told me that it would cost $50 to change my flight. Later I realized that I had been charged for another ticket also. I have called various times to be told that my refund would be $250 by one person and $59, $18 and $9 by another representative. I was told yesterday a supervisor would call me. Never received a call. I was told this morning at 8:30 am a supervisor would call me within an hour. No call. When I called back, the representative asked me if I was waiting on my $19 refund. I told him it was suppose to be $250. By the end of that call, he said the billing department would be sending my $250 refund. I have been told numerous things that have not happened or been the same when I call back. I am extremely frustrated.

Took me just a few minutes to finally decide what flight to take to Cebu... CheapOAir has the best rates compared to others. Your website is easy to navigate for a senior homemaker like who's not very high tech!!! Thank you... I'm happy with my booking.

I booked a flight to Raleigh NC from LGA on 2/10 returning on 2/12 for myself, husband Kevin and daughter and was overcharged 50 per ticket for a total of 184.00 per ticket. I then went online on the United airlines website and saw that the fare was 135.00 each. So I cancelled with CheapOair and booked online with United. I saved 170.00 dollars. Very unhappy with your site.

Is a good to buy. All my flights here is so easy and cheap. I really recommend it to all my friends and family. By the way sometime is a little slow. I like this app but I would like to have more discounts in my flights. Congratulations and good job friends.

I really appreciate the search functions regarding the airlines, dates, and schedules. The booking and the seating selection processes, although separate, are very easy to manage. I have very positive experiences booking through this website. Highly recommend this site for families with children traveling outside the United States.

My experience was efficient, on time and all in all a perfect experience. I have now used CheapOair for about 6 years! This has been a totally great flying assistant. I am a very satisfied customer!

I booked a flight thru their website for a customer and within 12 hr's discovered the last name is wrong by 2 letters... I called to correct the problem. I got someone from India and he assured me the name was corrected. I have my phone record to show that I called... but 2 weeks later at the time of the flight discovered not changed and they couldn't change it. Gave me option to cancel booking with request to refund and of course they denied 1550.00 refund to keep their share of profit. This company looks at their own profits only. Be careful. I learned to call multi times to make sure things are done right and try to request someone who can understand English.

I have used CheapOair several times and it is very simple and always cheaper than all the other airlines. I fly monthly and plan to continue to use CheapOair. I would recommend them to anyone including my family who now use them for their flights.

Representative was courteous and very helpful. I don't shop tickets. I know CheapOair always have a good deal. I always travel and get a ticket from CheapOair. But one time I talked to somebody about going to Canada and Canada to Philippines then Philippines to Fort Lauderdale. He hang up. He told me he will call me back but he never call back.

Your app on Android will not let me select seats, keeps taking me to the search record. It does not help me if the app will not take me to where I want to be. Online check-in takes me to search results. Why?

Site was accessed without any problems or glitches. Filling in the information was flawless and simple. Waiting for recommendations from the site came in quickly. Completion of the Order was very easy and fast. Looking forward to making more Reservations on the site for future Orders.

I went to the airport today. They had an accident to the airport, I didn't make it, but they just told us to go out in the airport. I want to know when I suppose to travel please. Because they did not tell me anything. If you want to tell me something you can send me an email or you can call me. Thank you.

The experience was easy and quick. I am normally pretty ignorant when it comes to technology, but was very easy to use and book my flight. Thank you for your website and not having the frustrations of being hold and automated phone lines. I appreciate your service.

Thanks for taking the time to call me. I was getting frustrated on the site. It seems like I was taking too long picking seats and would lose the flight that I wanted. Your phone call made it easy and fast.

I thought I found a great deal on 2 round-trip tickets from NYC to Israel for June 2017. I thought that perhaps there was a fare sale going on. I purchased 2 tickets through Kayak.com which linked me to book them through CheapOair. I was able to pay the 2 tickets via my PayPal account and I also got a booking reference number (CheapOair Booking: **). They called me and told me that there was a glitch in the computer system and the advertised prices were not the correct prices. I personally think that they should have honored the advertised prices. It just feels like a bait-and-switch operation. CheapOair simply decided to cancel our booking without offering us any deal.

CAR12 discount was not applied. It came a message that is not more valid. After booking and inputting all the data, when attempted redeem made, a message came out that the promotion is not valid for the selected period. Another broken promise.

Really helpful, would use this site again. Compared to many other sites I looked at for flights from Minneapolis to San Diego this was the cheapest site I found and used to book my tickets. The constant emails seemed a little much but that I can live with.

This was the cheapest trip I ever took between Tel Aviv to New York over the past 45 years! Everything done by CheapOair went totally smoothly. The planes by Alitalia are very small & the service minimal, but as I was interested in low cost, I have no complaints. I would definitely recommend CheapOair to friends. Thank You!

I book my flight with no problem. A few days later I book a flight for my sister in law booking number ** Asia **. Then a few days later I receive an email saying that her flight has been cancel because I didn't respond on time and that the flights were getting more expensive. This didn't make any sense to me because like I said I had booked a flight days before and there was no problem. This cancellation was very inconvenience for me. I was hurt. I will never book flights from you again and definitely would not recommend.

Looking to book my Helsinki flight I had 2 that I was interested in. ATL and AMS airports are large ones and I was worried on the transfer times. I called you. Very nice gentleman assisted me to get perfect flights. He said he'll get me aisle seats at least for the 2 Atlantic crossings. When will I be notified on my seat numbers please?

Could not use promo code for $25 since senior discount of $4 was applied... observation not complaint. Use your service often... Usually first look/choice. I have not yet set up an account. Have accounts with others... Priceline, Orbit. Try to confine choices.

I was having difficulty with my internet, and so I decided to call directly to book my flight. The representative was helpful and informative. All of my questions were answered and options were explained to me. A very easy way to book my flight!

I have used CheapOair many times for booking flights. I like the way it is set up so that I can check many different options when I book a flight. Once you have booked the flight the checkout is easy and you get instant confirmation of the flight and all the charges.

I was not aware that seat assignments were $199 total that added to my total bill which was more than using the American Airlines website. I will check their prices first next time. I would be happier if you refund the 199 for seat assignments charge.

The girl from India was/is a credit to your company. (Name? Riya?). She was patient as she had to repeat all the information because there were two of us, and didn't have a speaker phone. She pointed out a better flight (much shorter than the one we had carelessly chosen). It was a very good experience. I had an unfortunately awful experience with your company in September and did not receive a reply, even though I sent a registered letter to your president. I had booked a ticket to Dublin from Kansas City; unknown to me (because it was NOT listed on ANY correspondence) was the stipulation that I must be at the airport 120 min ahead of time. I got there 63 min and was denied a boarding pass (Air Canada). I had to forego a trip that I had so looked forward to. I should have received a reply. Your company should let the customer know the time rules. I surprised myself that I am using your company a second time!

I love the feature that enables you to see the prices for other days around your chosen date. It makes it much easier to figure out which days work best and to see the differences between flights. I love it! Thanks!

Easy to use. Flights easy to understand and book. Helpful with seat assignments, cars, and hotels if needed. I used to be a travel agent and this site is easier to use than the other sites. Getting last minute changes go right to my cell phone. All very helpful.

I have never experienced this type of service and unprofessionalism ever. Very disappointed and would never recommend this company to any. I will yelps this company and make sure this is heard all over the internet. I deserve to be refunded without charge. I was trying to get the protection plan and it was never charged so I can cancel anytime and now I can't cancel and won't get my refund??? This is so unethical and unprofessional. I will report this to the highest authority and make sure this is taken care. If you truly care about your customers you will do the right thing.

Easy to book. No hassle... good job. I will recommend to my friends to book here and the price is great. There are many choices for your schedule date. For trying CheapOair I'm so happy that I experienced it. Next time I want to go to different places in the world I definitely book to CheapOair. More power and God Bless.

Highly endorsed! An issue was immediately taken cared of and resolve. Victoria was super in her job, my tickets and booking confirmed.. Thank You. :) I have used CheapOair for my travels since 2010 and I am quite a happy repeat customer.

Website was easy to use. Happy with my purchase. Will continue to use CheapOair for my travel needs and would recommend to family and friends. I am very excited to visit with my daughter in 3 weeks and look forward to finding great deals with CheapOair for future trips. Let me know if there are any specials for parents with children in college. Thank you.

The operator in the Customer Support, Ms... I am very sorry, I forget her name, was very accommodating, polite, and helpful. As soon as I called for minor changes in my itinerary, she helped me and did not hung up the phone until it was rectified. I am very much pleased and satisfied. Worth recommending to a friend the CheapOair.

The first time trying to book tickets online, had trouble putting seat choices in. Also, clicked on book, but it didn't work! Furthermore, didn't realize you charged $33 per ticket. Would like to change March 28th to depart Waterloo at 6AM & arrive LAX at 11AM.

Horrible, horrible experience and even worse customer service. I booked this flight in August (4 months ago) to save some money. It was round trip to Seattle. That morning when I was supposed to leave I woke up too late and missed my flight. My fault, no need to be mad at anyone. I called customer service to check can I get new ticket, since it was right before NYE everything was booked. I asked can they help me to book new flight. They told me that ticket is more than $300 and that flight is late in the evening. No one telling me anything about flight back. Since I purchased round trip I was thinking okay, I just need to get there now since I have ticket to go back. Every person I spoke with never mentioned anything about flight back, was talking only about how to get there. I decided to pay extra $300 because I already had my plans and it's nobody's fault I was late.

I love the low prices I got on round trip airfare – it was amazing. It was easy enough to navigate. I just wish it would indicate how old you have to be for a senior... I checked senior and then like four screens later it told me I did not meet the minimum age requirement.

Unable to switch hotels easily. Refund was not immediate even though the money was taken immediately. When calling I was transferred to the "hotel department" which was another delay. I was told the money would be refunded in 7-14 business day. Additionally, the car rental was cancelled because I was not there to pick up 2 hours after my initial flight took off. EZ car rental wanted to charge an additional $30 for another car in additional to $70 worth of useless insurance. I will never use CHEAPOAIR AGAIN. You get what you pay for.

I have been booking with them for more than 5 years now and I have found their prices really cheap. The customer service is very helpful when I call for changes. I use this site all the time. The coupons are awesome. I like that they have started the rewards program now.

Your employee Asra helped me to rebook the correct flight and cancelled my flight with the wrong airline. Thank you. She was patient and resolved this problem. I am currently waiting for the airline to refund my charge. She was meticulous and was able to rebook my reservation as requested.

Less than four hours after having had a great experience booking a flight I realized that after having changed the departure it would have been better to return from the place I had arrived. After about two hours I was really disgusted that I was being told I had to pay a large difference. Since I had read the information regarding no charge if I called within the four hour margin I was upset. Now I am happy that it worked out that way since the funeral is set for the 26 and I leave on the 27. That was God working things out for me. I thought the funeral would have been on or around the 19th. I guess I should thank the agents for helping me make the decision not to make the change.

I'm very pleased to write this review of my experience with CheapOair this morning. I was trying to find the least expensive way of flying from New York City to Los Angeles to San Francisco and back to New York. I was looking for an itinerary that would allow me to travel before the end of this month (January 2017) and be and return home within a week. Complicating matters was the fact that I had not decided on my exact travel dates. Of course this made the booking process more difficult and more time consuming.

On December 30, 2016, an agent told me that I will be receiving $876.20, and I even received an email too, but today, I received another letter saying I will be getting $853. Why is this, in two months, I had a very bad experience with your agent. I need my rights! If you really care about your customer, please fix this.

The booking agent I had was a very courteous and informative. She was very patient with me to make sure I got what I wanted and needed to complete my trip. I will be recommending CheapOair to all of my friends.

You kept the money and left my partner and I in a Lurch. You ignored registered mail notification about this issue. I will be filing a lawsuit in Marion county Florida, if you wish to avoid legal costs, you should contact me? If I get no response, I will inform the judge of same at trial.

Did not get what I expected as far as vehicle and service. I was supposed to receive a mini SUV and got a compact and paid more for it than I was told by Cheapoair online before I the trip.

This is my 5 times using this company. I'm very happy with the service. I've recommended this to several people! This is an A+++ company and I thank you for your service! Since I know of this company I never used any other travel sites! Most of all the customer service is very friendly and attentive to my needs, very professional, and friendly.

I selected a multicity flight for two that was advertised at around $1,450, but in the process of booking, after entering my credit card information, a notice popped up indicating the flight had gone up by over $200. When I called customer service I was on hold for several minutes and got a recording of someone introducing himself then saying he could not hear me, the same message repeated though I was speaking, until they hung up on me. Horrible experience and will never book with this company again.

Did not tell us there was a $70 fee for using their services. Booked with an agent. Would I have been charged if I went online to book my flight? Took 3 or more calls to get the answers I needed. They charged my credit card for $466.00 and they charged my sister's credit card $169.39. It should have been equally split on both charge cards. They didn’t' tell us this was what they were going to do. This was confusing for both of us. I finally got the answers I needed but with much confusion on your agents part. Indian accent was so strong and fast that I had a hard time understanding what they were saying.

I have been using CheapOair for many years. I always end up booking with them because they do the best job and always help me find the right flights at the right price. Thank you for great service.

Very competent and polite and helpful assistance on the telephone. I have booked several trips now through CheapOair and the group I travel with also uses them and we have all found their services top-notch. I will use them for all my travel booking needs.

I changed my dates of travel before I booked it. The price kept showing me $266. When I bought the tickets they were for the wrong dates. The self-help page of your website kept going to the beginning page over and over again. Then 'Polly' wanted me to pay the difference to change the flight and I refused. It wasn't my fault your website was faulty. I'll never recommend this site. I explained to 'Polly' that I had suffered multiple strokes and that I could not speak because of the strokes. She also wouldn't tell me what was going on and I was left wondering what was happening. Twice! And I told her I was slow at typing. But I still wasn't fast enough for her. Your website cheated me out $280 and aggravated a disabled person! You guys suck!

I booked my hotel at one price and put in my credit card number and got one price and got the message it's waiting to be confirmed. Later got the message stating that my booking got cancel and I have to pay thirty dollars more for the same hotel. Total disappointed with the service.

I used CheapOair because I knew the process of buying a ticket was simple and fast and low cost and pleasant experience. I will recommend them to all my friends and family that are planning on purchasing airline tickets in the near future and I will use them again the next time I am going to fly.

I requested an economy or compact, was quoted $105 for the total fee and after I hit "submit" was confirmed with a PREMIUM car at nearly $300!!! Not happy! Now I am trying to change the booking and it is not as easy and straightforward as I would like.

Easy to navigate & book flight. However I would prefer to know the airline prior to booking. I do not care for Frontier Airlines. I have found the lady at the gate in Denver to be rude & unprofessional. She should not be employed by the airlines.

Sinclair was extremely professional handling our booking. He went the extra miles to make sure we were perfectly satisfied. I commend him for being a good listener, patient and right on target. Thank you for having Sinclair as one of your employee. Namaste.

Booking alerts in email are confusing. As the transaction was completed ready, the booking alert regarding to the credit card's issue still came up. Thus, I needed to call the bank & CheapOair to confirm if the transaction was completed.

I booked 2 tickets through CheapOair, they sold me the tickets from American Airlines but those tickets were for some 3rd class airline called Iberia air. They won't let you chose the seats unless you pay them extra money, even their own agents says that you have to wait for 24 hours prior before you can chose seats for no charge. But no success at all. I called the customer service. The woman named Katya very rude and won't proceed with the call unless I provide her my credit card info. She won't let me speak to the supervisor, she hung up the phone on my wife.