CheapOair Reviews

I enjoy this service because it is easy to see options, book flights, and reserve seating. I also like getting the email confirmation with all the details so that I can forward to family and friends. There is also an option to cancel within 4 hours so that makes it easy to go ahead and grab the discount price you want even if you need to double check with someone else to make sure everything works to coordinate plans.

Agent Hershel was very professional, informative, responsive and possessed a good command of the English Language. It was a pleasure and joy to once again do business with CheapOair. As a result of this personalized service at a very competitive price I will continue to refer your company to my friends and associates.

Flight change - I wish I could remember the representative's name but he was amazing. Patient with everything I needed to do. Made sure I was satisfied given my lost outgoing flight. I am thankful for all of his help and I'll definitely use this site again for my travel needs.

Last night I had trouble getting into system. It said to try later. When I did no problem. Very easy & convenient to do. Much easier than dealing with Spirit airlines directly. I love to travel & now I love CheapOair!!!

Just booked a flight to Ft. Lauderdale from Chicago. So far everything went well. Just wondering why seat selection was pending at time of booking. Took a day or so to be confirmed, went into individual airline website to pick seats again. Will know better how things go after the flight in June.

The agent I chatted with was able to help me change my booking as I had failed to notice the pm instead of am time designation. I am grateful for the great assistance. Now I will be met by my family at my destination during the day instead of very late at night.

I got excellent service from CheapOair team in terms of great price for the trip and best possible connections. Also the team response was very prompt. I received my booking confirmation immediately. This was followed by email with e-ticket shortly afterwards.

I have been very pleased with your service but wish I would get a better rate for seniors... It always turns out the same as rate quoted on site. I am hoping this information is not sold to third party companies.

The issue here is the overall handcuff you and probably most online sites use once you have booked a flight. The fees and charges on every little change, no free cancellation up to a certain point and just the incredibly high cost to change even one leg of a flight make the whole experience really bad for us. Is this truly the only way to provide cheap flights and make money? Please let your management know that the cost of any changes and seat assignments is what has made our experience truly a bad experience.

The lady I spoke with was so kind and helpful. She was very professional and I liked that and also very helpful. Thank you. I will recommend to my friends and family. Will continue using CheapOair for our travels. We are very happy with what we got.

Tried ripping me off. Gave me wrong date on booking. Cancelled. Now have to wait 10 days for refund. Could not understand anyone in call center. I'm done. Never, never, never, ever gain. I'll never use you again to book anything.

I typed my middle name in to complete my information and now it is magically my first name. I haven't been able to change it and am anticipating trouble for my international flights... Every other flight I've booked through Cheapoair has been great. Hope they fix this software issue.

I have been using CheapOair for a number of years now and booking on the website is quick, easy and the prices are very competitive. I will continue to use this site and recommend CheapOair to my friends and family.

The representative was knowledgeable, fast, and polite. He found my booking information quickly and knew exactly what to do to make the needed changes to my booking. I have been pleased with the customer service with CheapOair whenever I had any problems.

Immediately after booking we realized that our chosen flight was p.m. instead of a morning or a.m. flight. I called the customer service line and they were most helpful. I received immediate assistance and got our flights changed within minutes and the fee was minimal. $25 per person which still kept our flight way below what it would have cost us going through the airline websites.

Made a phone call re car rentals - rep wasn't sure if pick up at the airport or it is shuttle. Also, asked her about rewards - she wasn't sure and my points expired ($5) and another $5 not sure when will be using... Btw, prices probably are cheaper going directly to rentals...

Although it was a silly simple mistake, wrong month on expiry date, the matter was dealt with professionally and quickly. Because of my mistake the issuing bank had blocked payment but the matter was handled quite calmly and professionally by the team at the other end of the phone. The delivery of my e-ticket this morning, after sending an inquiring mail, arrived in record time.

We were travelling with our 8 months old to Peru and the reps went out of their way to get us the best price for an upgrade to first class. We expected to only have one parent travel in first, but thanks to their help, we were both able to travel together as a family in first.

I purchase ticket because I was lead to believe I could choose a seat, but after I spent my money, I was refunded my $14 and had to contact Emirates directly and was charged $80. I will no longer be using your service, because your company cannot deliver services as advertise.

I was finally able to resolve my issue. The salesman was very helpful in listening to my issue and promptly took care of it. I still think CheapOair needs to change how they do their seating with the overseas airlines.

On the way back from Kansas City my flight with Spirit Airlines was canceled causing me to pay an additional $650 to fly with SW Airlines. My $49 which was supposed to be reimbursed still has not been reimbursed and I was charged another $75 by CheapOair to book my SW Airlines flight. So if the $49 does actually come it'll be a huge slap to the face. I've never been more embarrassed in my life. I'll never book here again. Great job guys.

You should be a ambassador for the industry on great prices! I will do all travel services thru your company and recommend your company. You're the best the United States has to offer. Thank you for all your help. It can't be better.

I am a long time customer of CheapOair, I have no problems booking my flights and when I do have questions someone is always there to assist me. They are always polite and professional when I call. I will continue to do business with CheapOair.

Finally got my refund! The supervisor was a lot of help!

Was quoted $243.38 because of only one ticket left. I informed agent, Spirit was $223.38 on line and he said could not get that price. I booked trusting because I'm going to family wedding. I then get a confirmation of $223.38 but billed through CheapOair $243.08 with same confirmation number??? I called to 1-800-525-0400 and spoke to a Jake, who was most helpful in understanding and explaining that I paid a fee of $20.00. If I was informed instead of being misrepresented and pressured to book, I may not been upset. So I'm waiting for a call from customer service to resolve my concern. Thank You for your patience.

The agent was very helpful in fulfilling my plane tickets for my upcoming trip. She guided me through the ticket process and kept me abreast of the information needed to perform the task. I will definitely contact CheapOair in the future for booking tickets.

The representative we got kept insisting we have a visa along with passport after me telling her repeatedly I was not staying at my destination more than 10 days. Also told rep that we were paying with two different credit cards. She charged both tickets to one acct. So now I have to contact my traveling companion in another city so she can give me the cash for her ticket, then I will have to put money back into my acct. Very inconvenient.

The agent who assisted me in my booking was very helpful in answering my questions. The agent was conscientious in his efforts while looking up various flights on various days. The agent was courteous and friendly while assisting me and made some suggestions to help me achieve my goal. This agent is to be commended for his professionalism.

I called because I wasn't able to use my coupon online then I noticed that it said called so I did. No one helped me so I ended buying the ticket for 619.03. Later after ticket was bought I was able to do it and it came to 611.03 but it was too late. You always sent me coupons that don't work. Very upset. I always use CheapOair. Dissatisfied customer.

After finding a reasonably price for my husband and sisters trip, I feel CheapOair, is very misleading and malicious by charging an astronomical price for reserving seats! Almost $80 for one seat! So by the time I reserve them each a seat for their entire trip (12 flights total) the seats would have came to more than the fares! Almost $1,000 just for seats! I only reserved them seats together on one flight. They will have to sit in middle seats between strangers on the rest of their flights. UNBELIEVABLE. The only reason I went ahead with the booking is I figured they are adult siblings and could sit away from one another. I'm currently planning two more vacations this year. I will NOT be booking with CheapOair again.

Last minute decision to make the trip. I was able to get a good deal even though the flight was quite full. The carry-on bag got checked free of charge because of the flight being almost full. I am satisfied with the ability to make my purchase using this service.

I had an issue that was in any way caused by CheapOair nor the airline that a recent flight I booked. The problem was all on me but CheapOair helped me resolve this swiftly, professionally and they were friendly while doing so. Thank you so much again.

I was surprised that after failing to reserve a ticket on CheapOair website, immediately I received a phone call from their customer service helping me with better offers. I like the speed and quality of service. They don't like to lose even one customer which is something to be admired. Kudos to CheapOair.

The site was easy to use and it didn't take long to find some choices that would work for me. I must say, however, that there really were only two airlines that were within the realm of possibility ($$), so booking didn't take nearly as long as I had expected.

Everything went well except yesterday. Before I started I was asked to do a short survey thing and at the end it gave me a code to put in for $15.00 off my booking. It would not work and after several tries I just booked because I did not want to lose the flight rate. I believe the code was GNR. I don't know if you can help me but I wanted to let you know it did not work for me. Everything else was great.

I bought a ticket for my son at 6:30 am from 01-16-17 and my son bought another ticket for another line, so I had to cancel the one I bought, call the same day at approximately 11 pm For their cancellation and although I was charged $ 25 fine, the attention received was splendid, professional and very fast. My problem was solved in less than 10 min and with much patience and knowledge of the procedures to follow. Thank you.

The Multiple choice is never done as well in any other travel agent, both in easy way and the fares, really find no trouble at all. Thing done pretty well just in minutes, but get a pool of satisfaction. Thank you CheapOair. When I plan a trip, first thing appear in my mind is CheapOair. Thank you CheapOair and Gbu.

I enjoy the fact that it is always easy to book. Also I love the notifications I get about my flight when I am overseas. I also like the good rates I get. I have recommended CheapOair to many friends and family. It seems that you guys know what you are doing. Keep up the good work. Thanks.

I gave CheapOair a five-star rating a while ago based on the booking I made last night with an agent or supervisor who was making a big effort and I thought had succeeded. Then I realized my credit card had not been charged and how empty the words "booking confirmation" are to CheapOair as I was informed that there was an issue after all with the itinerary. So back to the drawing board but never again with CheapO (or MyFareGuru!).

I booked a flight for my father for a visit. I bought the travel protection to be safe. I had to change his return flight times to which I called and was told it would cost me $190. In the end, I had to book a one-way ticket to get the flight time changed for $160. I was then told I would not be refunded any portion of his original ticket. No need to pay for travel protection when you are unable to make changes. Do not waste the $10. So in the end, a $180 round-trip flight ended up costing $340. Way to make money Spirit.

I searched for a flight from Joao Pessoa to Recife and found one for about 98 dollars. I filled out all of the info including credit card. I clicked to finalize and the screen said please wait or something like that. It never finished processing after 5 minutes or more. I checked my email for confirmation and found none. I turned off my cellphone and opened the app again. I searched again and found the flight again but it was now 134 dollars. I found a 50 dollar coupon but after entering it only gave me a 5 dollar discount. So the program crashed and the price went up. What a coincidence.

Your mistakes has cost me lots of money.... you guys suck. I want my money back ASAP... your employees don't even understand the english language. I need you to contact me as soon possible... my phone # ** asap.

Excellent service to remedy my issues! But I failed to ask for an email to follow up the actions he was taking! Plus answered many questions I had about charges for seats that I did not realize were ordered... very confusing form.

Thank you for help me to get the right flight especially the hours. I don't have to wait too much. The connections are sure. That's why I like these flight. Thank you again for help me out with my flight.

Very quick and affordable prices. Great variety of choices. All around I will recommend CHEAPOAIR to everyone. Good customer service as well. Look no more. They have all you need in these site selections and flexibility and many alternatives to choose from.

I am pleased with the service and the price. This week I bought ticket for my friend, booking # **. I will recommend this website to my friends and family. Everything was easy and fast. In the past most tickets I bought on Cheaptickets website but now this website is much easier.

The customer service rep who served me was extremely professional and knows his line of work very well. He was able to get me the most direct, most cost effective and best of all a flight that would connect me to my international flight in good time without stress - all at very short notice - about 2 hours to the flight, same day!!! He was extremely polite...

The customer service was very helpful. Only drawbacks were, I was disconnected from my phone call two to three times, and it took a good one and a half hours to change the airport. All in all, I was satisfied with the service. The Customer Service was very pleasant to work with.

I had a very pleasant buying experience with international travel plans. There was always a help offer via a long line phone number. This is the second time I have used from overseas travel. I will do so again in the future.

I was searching for hotel for 3 guest. I booked One Hotel in Mexico City which according to my original booking receipt included an additional charge for an extra guest. After booking I saw only 2 guest. I called CheapOair. Spoke with someone who transferred me to customer service. Waited on hold for an extensive time, hung up. Called one hotel directly and was advised they don't have rooms for 3 people. My receipt says two guest, I still paid the extra fee and the hotel customer service representative advised they don't have capacity for 3 people in a room.

CheapOair has crafted an airline ticket ordering utility that works and works easily. I'd never heard of Salvador, Brazil. Their tool recognized the three letter airport code. Then they found a route with two stops from Salvador to New York in time for me to meet my cruise. I couldn't be happier.

Advice: Have various returns and different sub trips within one trip, be flexible in this. My deals were great, even though being a Gold member, preferred seats were blocked in one flight. Other advice is to issue invoices when paying taxes, in the country of residence. I do recommend CheapOair.

The transaction was the best. No glitches. Everything went very smooth!! Love your rates!! I have looked at other site and you guys seem to have the best prices. I like the idea that you can pay with 2 credit cards that really help financially. Please keep this option available.

My fiancee & myself got the best price ever for flights for our cruise. And we also got a Mustang Convertible to drive & visit our friends in Vero Beach... very excited about our upcoming trip... thanks CheapOair!!

My partner booked my flight from Adelaide through to Ayers Rock through CheapOair. Easy to book and saved heaps on the flight. The price was amazing and we received a great price. I would recommend CheapOair to anyone traveling by plane.

It was a pleasure. Experience booking with CheapOair was done thru the webpage very quick and have especial rate thru the website. Next time I will visit the webpage before I starting looking for air tickets, Hotel & Rental Car too. Is a great tool to take trips. Thank you.

I specifically saw in writing on your site during the booking that we could cancel within 4 hours yet when we called immediately because we wanted to change same itinerary to different time were told we could NOT change nor could we cancel without a large service fee. I specifically picked our seats during booking and yet that was not reflected in the confirmation. Rep was not helpful in fixing that and offered only changes at an additional fee, not seats even comparable to what I chose.

I called CheapOair to make a reservation and I was told that if I make it over the phone, I have 24 hours to cancel it. I called 20 hrs later to make changes and I was told that I could not do without a charge. The initial price was $513.64 and the operator charged me $8 for what - I don't know. When I changed the reservation, I was charged another $8. So the recommendation was to make the reservation over the phone to make my life easier and ended being a horrible experience due. The website is still reflecting the price of $513.64. It seems that your staff is well trained to make extra charges to reservations. I travel all the time and I used CheapOair for all my flights. I am considering using a different site to book my airfares. You can see the history of flights under my name, it is a lot. I even buy my parents' tickets every year using your site.

Thank you for refunding the money spent on selecting my seats! I will happily give you 4 stars now.

I am wondering why in the past, I had a large number of seats to choose from. This booking, there were few, and on Flt. 4801 (American Airlines) I had to pay extra for an economy seat; then on Flt. 421 (also American), there were very limited seat selections, all middle seats. On long flights, I must get up often due to my age, and never before when booking with you was I unable to get an aisle seat. Thank you for any enlightenment you can offer. It would be very nice to hear from you and that you were able to get me an aisle seat on the PHL-San leg of this trip.

Overall smooth process. It just happened the 2nd time to me that flights I choose were no longer available by the time I finished typing in my family's personal data. I wish I had say 3-5min to complete the booking (after the Congratulation) without ending up to have to go back and then have to choose a more expensive flight.

I felt the people I dealt with were trying to help me every way they could. They also refunded the extra money I paid for seat booking when the airline did not have seating charts available yet. The only problem I had was understanding the English they spoke. I had to ask them to repeat things a number of times. Overall, a good experience with their customer service!

For the third time I used the link CheapOair.com because I find the offers suggested very reasonable in price and besides they are fairly easy to handle. My only appeal is that it somehow might be easier to include an extra suitcase in my order when ordering?

I was looking for many websites, received great deals but not as good as this one. This site offered me great price and flexible days. The purchase was easy to do it, I will looking forward to have a great family trip. Thank you for this great deal!

I'm a regular and loyal customer with CheapOair and I appreciate their services. I was promised to be reimbursed for any difference in ticket value if a cheaper price is found elsewhere and I did find one. An email was sent twice to bpg group and I'm still waiting for the reply. Thank you.

Have used this site for awhile: best fares, easy to use, available for help by phone if can't do it online, etc. Happy with CheapOair!! Would and have, recommend site to anyone who needs to find all sorts of fares, various airlines: + short notice.

We could not upgrade our tickets at any terminal we asked. We would have used that option, but our tickets didn't qualify. Also, our return flight was cancelled after waiting for 5 hours. Granted there was inclement weather, but we did not feel the situation was handled very well. We ended up going to another airport, bought other tickets back, and I have to hope American will refund me as they said I would.

The prices were amazing!!! And there are promo codes that allow you to get an extra 10-15$ off! And the flexibility of finding just the right time to depart and return made the experience that much better. The website is easy to navigate and the checkout process is a breeze. Thank you CheapOAir!

I found it easy to use and fast. My ticket was confirmed in minutes. I was also sent emails giving me seat options, travel insurance and cheap hotel options, and e-ticket number. They also gave a site to see whether I needed a visa or not. You gave me a peace of mind knowing that I had no worries and I could relax now and wait for my flight next week.

I need the system to tell us or automatically deduct in discounts our free miles after many purchases. Otherwise, all is well. I do admire the fast contact whenever there is an issue. I also admire the strategies of allowing young ones to travel... as I have a lot of students.

We have always had good service with your website and have booked many flights through you. You always manage to find the best deals affordable and good times. I will continue to use your website. And recommend you to friends and colleagues.

I was having trouble reserving a car and I called the 800 number for help. The agent I talked with was calm and quietly took care of the issue. Every experience I've had with CheapOair has been great!

Very dissatisfied with your service. Sucks. I'm pissed. I booked a return ticket, you said it was confirmed and when I got to the airport yesterday, they found that my ticket was invalid and cancelled which you people should've informed me about through email at least. Because I'm currently not in the US at the moment, the phone number 954 I provided, I cannot received call on it while I'm outside the state. And when I spoke to your customer service agents and gave them the number they could reach me at they said they'd call me but never DID!!!

We are four elderly people with little technology experience and we were trying to book a flight to Florida. We worked with Ulric who was so patient, very pleasant, and very kind. He was so understanding and respectful. He made all the planning easy and fun. It took the fear of trying to book a flight away. I hope people appreciate someone who really understands how to work with elderly because we do not find that very often. We will always use this company to plan future flights. We found your site on the computer.

I had some trouble with trying to get a booking from a city near Madison and never did get one. I gave up and just took the flight from Madison to Salt Lake City. I didn't like the fact that they gave me flights that had a stay overnight and didn't think they made it clear enough that it was a second day of traveling.

CheapOair has been consistent in being the cheapest provider for me, here in Australia, for over 2 years and is now my preferred provider. I hope CheapOair remains competitive. I recommend your site as often as I can. Thanks for your great service.

Please be sure it is included on the flight info. Two record locators were needed. One for AA and one for Air Berlin... IT made seat reservations complicated. I had to call to get this and it took a lot of time. Recommend the AA counter has all trip information of AA flights.

For some unexplained reason the bank took too long to reply and the CC payment did not go through. I received no notice of this "unsuccessful purchase". I did, however, receive a booking confirmation (ticket no. pending), an email titled "We're doing more to protect you!" and the morning of the flight, a confirmation that the flight was on time. I arrived at the airport over 2 hrs early, 6AM approx, only to be told that they had no record. I have travelled 6 hrs to Brisbane, stayed overnight at my cost, paid extra for a new ticket, have to overnight in Auckland at my cost and lost a day's work. What are you going to do about it - an apology is not enough!

I booked 4 tickets yesterday at a cost of $3000. During the booking, I entered one name incorrectly mixing up an ie for an ei. I was unable to fix it on your website even though it is an option. I was consistently getting an error message. After 40 mins on the phone, several dropped calls and an additional $50 dollars (YES, 50 BUCKS), they changed it. That is a total rip off. There is no excuse to charge $50 dollars for a simple spelling error. Nice job CheapOair. Wasn't the $3K enough for you? I spent over $6K on your website in the last year.

Thanks. My experience is good. However I would like you to consider building a shopping basket for travelers going to vacation who, I believe are not interested on a trip on a particular date or location. I would suggest building a trip with a destination and a time frame. Then make the search.

Easy process! And convenient to call customer service to make change! And CheapOair has a lower price than other websites. I will tell my friends to use CheapOair. I hope CheapOair has a very good business for the future. I will use CheapOair for my next travel.

I always use CheapOair to book my tickets. In 2016 I booked 4 tickets for my kids for $3,200.00. In 2015 I booked 10 tickets for more than $6,000.00. I book tickets every year. I didn't get any discount other than few dollars in coupons. I need a mileage or discounted tickets so I can use in my next trips. Thanks.

I had to change flights as I booked with mistakes! Ended up reaching a gentleman from India who I originally was extremely hesitant about as I had difficulty understanding him. Ended up he was very helpful and took care of all my needs and treated me very kindly!

Was very happy with CheapOair services until... I was informed the booking price was changed & lifted up... It was a sort of blackmail: accept or don't go to Harbin! I had to call the US to accept and pay, from Australia... Call attendant was good. Not fair. Is it a way to grab customers with appealing pricing...then to increase when a no choice situation is on? I wonder.

I was trying to book specific times on your site but it does not allow you to pick an outgoing flight separate from the return flight. Your agent was very helpful and very patient and working with me to get a set a flight that worked for my schedule. He did an excellent job.

Worst experience while buying multiple flights. I was making a reservation from Bos-ATH-Santorini-ATH-BOS for the best prices. By mistake I made Santorini-Athens and Athens-Santorini the order of travel and when I called back, the agents said nothing could be done. And told me that I lost $600. Tried calling the Airlines directly but their offices were closed. Instead of assuring that Airlines can help changes my flights even with some change fee... the agents said the airlines cannot do anything. And made another reservation that costed me $1000. Bad site, bad customer service recommendations and worst experience.

I couldn't use kiosk at airport to check in so I had to wait in line to speak to agent. While waiting in line they closed the flight. I called CheapOair but their hours on Saturday start at 8 am. My flight was at 705 so the insurance I purchased was no good so I lost that money, so what good is it to purchase the insurance if you don't honor it. I think that you should honor my insurance. I could not call your agent. That's 2 flights this week. I lost my money on that. I bought insurance so wouldn't lose my money. I think that your Co. Does this just for your pockets not for your customers. Thanks for nothing. I will be sure to let everyone, online of the kind of company you operate and your quality of service.

Upon airline check in on 12/25/2016 we were informed by Airline representative that our flight on the itinerary does not exist. CheapOair did not notify us. It resulted in cancelled hotel accommodation, 1 day flight delay and distressed due to we have to haul luggages back home again. Due to this bad experience, we made sure to confirm return flight by phone and was ensured that everything is good, that flight exist and there are no changes on the flight. However, when boarding passes was issued...something is not right on the connecting to the final destination.

But some airlines are bad themselves... such as American Airlines. However, I have used all my bookings for the past 5 years or so with CheapOair. And I absolutely love it! Thank you so much for the ease of use and providing us with the most affordable way to travel. Hopefully, the accumulated reward points make a difference when booking next.

We made a reservation on 12 January 2017 through CheapOair for a flight departing from Reykjavik, for a travel protection policy and for an one night stay at a Keflavik hotel. We received confirmation e-mails from CheapOair for the flight, the travel protection policy, but not for the hotel reservation. An e-mail, sent to the hotel, requesting confirmation of our hotel reservation has still not been answered. Our bank, however, shows charges made to our account for the flight, the travel protection policy and for the hotel reservation.

Terrible service so far. Very stressed. I have contacted many many times and never get an answer. Have even tried to call. When I booked my flight from Colombo to Kuala Lumpur, I was not given the opportunity to book a checked bag - 20 kg min, I can't seem to do this online with Air Asia either - so I will probably have to pay a fortune at airport. PLEASE help!!! Ref no **. 30th of Jan I think it is. Or is it already included? Please could someone answer me this time!!!

It was very easy to book with CheapOair. This is the second time I've booked with CheapOair, and both times it was so simple. I'll never used a Travel Agent again, CheapOair was just so helpful. All the extra features are really useful.

This company keeps trying to put thousands of dollars in bogus charges on my credit card for flights I did not take. I keep having to have my bank remove the charges, but they keep putting them on. They tell me the airline is charging them, but when I speak to the airline, they say there are no such charges. They also harass me via email when I have the bogus charges disputed. I have never seen such a despicable company.

I had no problem using the website. Will use it for future bookings. I also reserved a car at my destination. Will be rebooking in about 5 to 6 months. Site was easy to find my way through. That is pretty much the heart of my experience. Thank you.

Getting family together for a graduation who some haven't seen each other in 15 years. I had to get tickets for grandson, his wife and their twin babies. This could have been impossible but Arane made it affordable and made it so they could all sit together on all flights.

This company almost ruined my honeymoon because they kept putting my husband's name wrong on our plane tickets and even after talking to 6+ Indian customer service people they still didn't fix it and told us they had. When we went to board our flight the name was still wrong and the company wouldn't fix the ticket or give us a refund. They kept over $5000 of our money and cost us another $6000 to re-book everything last minute as we went. What should have been the most relaxing carefree time for me and my husband was instead very trying and stressful. The customer service agents were rude after dealing with us multiple times and told us it was our fault for not checking the name again. We had checked it multiple times and been told it was fixed but it wasn't. The agents were all from India and couldn't understand us nor we them. Save yourself the stress, money, and suffering and use literally ANYONE ELSE!!

I had a really hard time understanding the operator who called me. He was friendly but I think we both got frustrated when I asked him to repeat himself. I found myself saying okay even though I didn't understand what he was saying.

Had a flight booked to Asia. First off they nickel and dime you like crazy. They charged over $10 so you could choose specific seats on an int'l flight, which is the first time I ever saw this. Annoying but not a deal breaker. A week later it looked like I might have to cancel my trip. I called to inquire how much it would cost and not only was fee crazy high, but the rep said if I didn't cancel right then the next time I called the fee would go up even more. This really felt like extortion and I'm not even sure if it's legal. Either way I had to put the rep on hold and contact others in my party to let them know about this policy. I ended up canceling right and will never use this scam website again. I've canceled flights on other online travel websites and never had any issues. Do yourself a favor, compare prices on different websites, and avoid CheapOair if another website offers a comparable price.

Aaron went over all details carefully. He made sure I understood each item. I am sure there will be no surprises on the trip. I am so glad I called and talked with a helpful human. This is the second time I have used CheapOair but it will not be my last.

There was an error on my name in the ticket. I called CheapOair and the service rep had no manners and was very inconsiderate. My dad died and I am attending his funeral. The rep was telling me to buy a new ticket just to change my last name on the ticket. I asked the speak with supervisor and the rep hang up the phone on me. I called back three times and the supervisor came on the phone tell me I will need to purchase a ticket at the current rate just to change my name. I had the JetBlue on the phone and they heard the conversation and was telling me what CheapOair was telling me was incorrect and dishonest. The rep change my name in the ticket and advise he will report CheapOair to management at JetBlue. I will never use CheapOair again and I felt disrespected and cheated. I will be reporting CheapOair to consumer groups and on the blogs.

I felt like I was dealing with a travel agent. I spoke to two advisers before I booked. Both were very good and willing to take some time with me. They listened that I wanted direct flight, fraidy cat here, and did not want to spend too much money. They managed to find just what I wanted. No pressure. I was impressed.

Booking from Philadelphia to Miami on 26 September 2017 - It was extremely easy to find and book the flights we need in autumn, and the options listed were easy to understand and reserve. The whole procedure took about half an hour, which is exceptional. Your system clearly offers an excellent service.

Trouble connecting a hotel with the flight. Wanted a room for the first three nights and almost booked for full ten nights. Then could not figure how to go back and change your web page to three so I just made those reservations on the hotel website. Also when your associate called to assign airline seats I could not understand her due to her accent.

Major assisted me with canceling a wrong date booking. He first said I will lose the whole amount but then found a way to get me a full refund. I have been using CheapOair for about a year now and have told several of my church members to use this site to book their travel. I now know that your site really is much better than many of the others who you can't even get a real person to talk to at times. I am grateful for that and the great fares I have found for family and friends and the customer care you have provided. Again, thanks for all your help. Appreciative in Florida.

Pay for seat assignment, did not realize; online booking otherwise ok. Have not travelled this booking yet, so can't tell you more. But good experience with CheapOair bookings before. Hope so for the future too.

I'm not sure even who I'm frustrated with, because every travel site is the same in this regard. In planning a ski trip to Telluride (flying into Montrose) I went on your site and found the flight I wanted priced at $388. Before purchasing I had to confirm with my party. 90 minutes later I returned to the site and the price was now just over $450. The exact same flight. I know I should have purchased quickly the first time, so I guess it's my fault, but still very, very frustrating.

I've been using this website over 5 years and it's super easy to use and always get the best deals. Def going to apply for a card from you guys. I was wondering if you guys have any military deals. Thank you.

I was guaranteed a price online and when I was all set to ticket the reservation, the flights went up over $400.00. You have continued to show the flights at $148.08 even 3 hours after I booked. I also had a coupon for $25.00 which they would not honor. I truly do not wish to do business with a company that does not honor its word and "guarantee." I have used your company several times in the past, but will not in the future.

DTW - LGA - Fantastic customer service. The agent was very helpful and soft spoken. Thank you very much. I will sure recommend to friends and in future will first try to book through CheapOair. As a matter of fact I have been booking through you and was very much satisfied with your agency. Thanks again.

Finding the flights, selecting the seats and confirming the flight was fairly easy. However, I received a follow up from AA who assigned me ridiculous seats at the rear of the plane. I had reserved "extra fee" seats near the front. THE REASON: CheapOair seating chart included seats that are not even in the airplane. In other words, I reserved non-existing seats. AA fixed me up once that matter was cleared up. Suggest you review your charts to assure they are accurate.

I was real pleased with the CheapOair for, looking forward to our trip. The flight is going to be perfect for us. The salesman done a great job with planning the cities and giving us a flight to where we are going to Hawaii, the exchanges, going to try to sleep.

We were pleased that we were able to find two tickets for our trip to Korea in September. Your site was easy to use and the prices of the tickets were very reasonable. We hope to use your service in the future. Thanks for your help.

I paid extra to get seats on aisle across from my mother for my trip. I did not get aisle seats and called next day to request better service. I was transferred 4 times to say they couldn't fix but would send email with my concern. I would hear in 24 to 48 hours. It's now 30 hours and I have no response.

Annia was wonderful in working with us to make our reservations as painless as possible. She always conducted herself in a professional manner and treated us as if we're her only customer. She should be commended in her service and we will use CheapOair again and again.

The website was user friendly and I appreciate that. However; after I had all the info in and pressed buy tickets, error message said those tickets had been sold. I found the same flights but this time there was a substantial increase in price. I feel like I was taken advantage of and the flight prices increased because there was a buyer (me). I hate to think you operate with that kind of integrity but I know no other explanation.

The representative was very efficient and professional. Correction was made and I received confirmation in a matter of hours. I don't remember the person who helped me but I've always had a great experience with CheapOair. I book the majority of my travel arrangements on your site.

The reservation experience went well. The clerk was very eager to help; however I was not satisfied with the difficulty I have with getting seat assignments. My understanding is that I paid extra for this service. The extra charges for seat assignments was not clearly explained to me.

I have found Cheapoair to have great deals on airline tickets and also car rentals. Sometimes the dates I would like don't offer the best fares but with a little date shuffling it works out. I look forward to using your services again. Thank you.

Fare prices change before I can finish paying for my tickets. The only reason why I chose 3 stars is because I can usually find okay tickets at a better price than other sites, and customer service has been good in the past. I can't stand the stress, the pressure to buy the tickets immediately causes! Its beginning to turn me off big time. I have cried in the past trying to buy tickets, and then something happens, and when I go back to the same page, the tickets are another price.

On flight #5679 I mistakenly picked a seat that had an extra charge. There is no back-up, change button. I did speak to a representative who assured me she had changed me to seat #16B at no extra charge. I would like to print the correct receipt.

We call for change the days travel. We bought the tickets 5 hours before my call. The representative said us: the fees for this change are $50.00. When we review my bank statement: Ohhh surprise, the charge for fees was $150.00... What happened??? Is not professional. Sorry but is not correct... Maybe is my last time with CheapOair.

Your employee did excellent job helping me to get the lowest fair. Thank you and my wife appreciate. It's our first year of marriage. Thank you. Yes I will recommend to a friends and family members. Your employees has a great attitude to help her get a five stars.

Customer service is tremendous! Great help, best deal. Great experience as always!!! No problem in reassessing and accommodating your request. Great people. Great site to purchase your tickets. Love love... Try this site. Won't regret it. Thank you...

I was so happy to see an advertisement from you on my phone. I had been looking for flight to California and you sent me info on flights. WOW could not believe the cheap price I got just by changing my dates one day going and coming. Thank you and I'll book with you for my next flight.

I have been greatly satisfied every time I use CheapOair for my flights. It is always easy, clear on the prices, no hidden charges and the coupon codes help a great deal as well. I highly recommend to everyone. I have no doubt they will be more than satisfied and pleased with their experience as well.

When booking my flight there was a notice that said "Free Cancellation". It indicated that you could cancel up to 10 hour before without penalty and up to 4 hours with a small penalty. My assumption was that this was free cancellation 10 hours before flight, not 10 hours after cancellation. When purchasing with a credit card you actually have 24 hours to make cancellations, so there really is no "free cancellation". I am fed up with these companies misleading the consumer. Why bother with the "Free Cancellation"? There is nothing free in this world. I made a change in my flight within 2 hours of the booking and they still charged me a change fee. Go figure. Last time I will use CheapOair and I will definitely never recommend this site to anyone.

I purchased two round trip airline tickets for $360. I received a confirmation via email which included a link to select seats. I visited the link, selected the seats and then I was immediately assessed an additional $256. I did not upgrade my seats or select any premium seating. I promptly contacted CheapOAir and after 40 minutes on hold, I was told I would be refunded the money within 10-14 days! This is fraudulent and unethical business practice! Nowhere in my confirmation or on the website does it state or outline the additional costs associated with seat selection. Furthermore, I will NEVER book with them again and strongly discourage others too.

Frequent travel this year has brought me to search for reasonable tickets to a smaller airport where tickets are typically twice what they would be for a major airport. CheapOair has made it possible to shop quickly and successfully for flights that work.

I've used CheapOair a few times and have not experienced any problems and the prices have been more than competitive. I usually find a better deal using their service. My family in Kansas just used them and had no problems either.

Had been searching for a while and couldn't find a price I wanted to pay. Got an email so called. Told the rep how much I wanted to pay and the rep found it for me. Even found a few options to choose from. We booked within minutes. Used them before. Also had good experience. Will try them first from now on.

The gentleman that assisted me in booking a ticket for my sister was extremely helpful in securing a seat when there was only three seats left. His knowledge of the system was outstanding, and he explained everything wonderfully. Thank you!

When I needed tickets last minute, they were able to find them at a great price. Thanks. Will continue to use your services. Will recommend your services to my family. Will be booking trip to South Africa for birthday. Hope you will find a great price for me.

Making my reservation was fine, no problem. But when I called to make a seat selection the first person could not help me. After keeping me on the line for 5 minutes, she then transferred me to someone that she said could help me. But after waiting 10 minutes for someone to answer, I gave up.

I believe I responded to a survey yesterday. The only problem I had was that within hours to make a minor change in plan almost cost me $100, but "Gene" got it down to $80 extra! It just took over a half hour to accomplish what I wanted. You really should broaden the window within which to change at no cost.

Again this was a good experience with CheapOair. I can honestly say that I have never had a poor experience with CheapOair. The website is user-friendly and easy to navigate, especially when one is in a hurry to make travel arrangements!

The agent offered me to pay $14/passenger to get the 1st row seats to have more rooms for legs "as he said". I told him "would it be for the first flight only?" He replied "No, it will be for all flights both ways." Actually he was lying as I discovered today Jan 12th 2017 when I called the customer service to make sure of that! The other thing he mentioned that I will get a coupon of $50 for each passenger that is $300 for all to use it next trip and obviously he was lying as I received nothing and I won't receive any coupon. That agent was very tricky. Please listen to the conversation made January 11th 2017 to verify what this agent is doing! At then end I got the reservation done. However, these two things should not be happening again with other customers. THANKS.

This flight is very helpful to me and to my friend. We will be contacting you again to the next flight to our next vacation. I thanks to my friend to recommend the CheapOair and thanks for the recipient. She's very helpful. Thank you CheapOair.

I must admit that I am a huge CheapOair fan. I've used your services for many, many years and I find that your prices are MUCH better than Priceline and any other online ticketing service. You've done it again this time!!

Quality and excellence. Responsibility and good service. Immediate answers. The best deals I've gotten online. Sending offers and plans in moderation and in real time, the important thing is not to load every day of information to the client.

I called because my itinerary showed me as Male instead of female. The customer service was very helpful. I also find your site easier to use. I initially went to Qatar Airways and their site is terrible and not user friendly at all.

For the most part my experience has been good and easy and the deals have been amazing. Now that I have a problem with a flight cancellation. It’s been endless amounts of problems. I have spent around $4,000 so far and looking to spend more. So I thought this problem was going to be fast and handle quickly but this is not the case... Center in India has been very difficult. Having a problem with understanding some of them. I'm finding out that they're very rude and uncaring. I've been left on hold for long amounts of time (I'm guessing so I can hang up). I have been transferred in one case 4 to 5 times.

The agent I worked with was very helpful. He worked with me to find the best flight time for me at the best price. The agent was kind, courteous and professional. I was very pleased. I would like to work with him again the next time I book with CheapOair!

I used promo code ebates40 to get $40 discount on fees yet I was charged fees on top of airfare. I only purchase tickets on CheapOair for discounts and other cash back benefits. Otherwise I would've made a purchase directly from WOW air website. Promo code is deceiving.

Your company is absolutely the best! I always feel safe, secure and confident when I make my travel plans with CheapOair. Thank for your wonderful service. I have been using your service for years and everyone on your team has always been very kind, very efficient and extremely polite!

I was trying to book online and the price went up so I discontinued my booking. A nice representative called and help me book the flights I was interested in. Thanks. I will use CheapOair again and will tell others about my experience.

I have used Cheapoair for several years for nearly all our vacation trip bookings, predominantly for airfare, but I have also used it for some rental car and hotel bookings. Visually, it is an easy site to navigate and I feel confident that when I make a reservation, I can breathe a sign of relief... One less thing to worry about in trip preparation!

First of all I used this site to book a flight for my husband and I which was the easiest thing ever to do. But when it came time to book for our hotel room it was a disaster. My husband is being deployed for Afghanistan in less than a month and we just wanted to visit family before this event occurs. I booked the room at the Red Roof inn for the wrong night (due to jet lag and sleepiness). I called the 1800 number and got Anhar who was extremely helpful (at first) trying to help me change the reservation for Tuesday night instead of Wed night. It was already 10pm and we had been traveling for over 8 hours through multiple time zones. He assured me that he changed the reservation and that he spoke to the hotel and got it solved.

I am not very happy with your services because most of the time when I buy ticket I don't have luggage. When I want check nowhere is write if the price include luggage or not. This is not normal at all, you have to write somewhere where everybody can see if the price for ticket include luggage or not. This is trick from you, is not nice. Last time I paid for AIR BERLIN 60 euro per luggage.

This was one of the most straightforward and simplest (out of a few hundred) online bookings I can ever remember. Their response time was rapid and hassle free. Will always check with CheapOair before any of the other likely ones. I definitely would recommend them to friends.

Cancellation of Seat charge - We have been in touch directly with one of your agents and she promised to erase a $100.00 charge which was not done. It still appears on the final bill! We were also told of a $14.95 charge for the new seats which did not appear in you website. It is hard to understand the accent of your agents.

I am disappointed in your services because you offer a best price guarantee but don't answer your phones when I call to explain that United.com is offering the same ticket you sold me for $306.40 and overcharged me by $18. Please take a moment to contact me and refund the difference, I understand that $18 may not be a lot to a large company like you but it adds up to your customers and it is disheartening to know that you would charge more than the actual airline's website. This experience will most likely cause me to not use your services in the future. I sat on hold for over 30 minutes trying to get through to someone to discuss this, believe it or not, your customers time is also valuable and you should consider that when staffing your call centers as a 30 minute wait before giving up should be unacceptable.

I found this company to be very easy to use and they found the best rates for me. I will be using CheapOair again and will recommend to other people as well. The Hotel seems to be a safe place to stay and it is situated amongst the attractions I am interested in.

Booking our flights to Madrid went very smoothly. The web design for selecting flights and entering data is very clear and the response times were excellent. Confirmation that the booking was completed was received within minutes. We were able to check on baggage policies and book our seat assignments directly from the website.

I called the CheapOair for 2 times. First, January 10, 2017 about 8:50 PM (US eastern time) to make my reservation to my flights from Baltimore Washington International Airport (BWI) to Tokyo, Japan (HND) because I was wonder the airfare on the CheapOair website to make sure that was not mistake on price. When I called the agent answered then immediacy replied that the price was correct and asked me that I like to reserve 5 seats from the Air Canada flight now.

People, although not from my own country of the US, were very polite and courteous. I'm not sure why changing a flight booking would be double the cost when I called. I just cancelled it and rebooked the flight I wanted instead for a cheap price. Thanks!

Found some great rates that were flagged through your website. I am a Paypal credit member and wanted to purchase 4 tickets. But I lost the opportunity because the logo to utilize that purchase option would not appear. When I accessed the site through Paypal Credit, it appeared but the rates had increased, voiding a chance to save on an expensive trip.

Fast and easy site to navigate. I purchased my tickets well below the price of other sites. I have used CheapOair in the past and they have always been low priced and very professional. I will continue to use CheapOair for all of my future airplane tickets.

I was originally informed that it should take 7-14 days for the credit to appear on my CheapoOair credit card. It still has not been taken cared of so when I phoned today they told me it will take 30-60 days for the credit to appear!!! I cancelled the first booking less than 7 minutes after I booked the flight. On top of that, my new credit card was not activated so the original charges was declined. But the company went ahead and tried a second attempt and it went through but I had already made a different booking. The phone keeps cutting off and the representatives just forwarded me to another person and so forth.

I called to make sure everything is fine with my booking, then the customer service told me they cannot verify my card and "sorry you will need to cancel your flight!!" Then I got a confirmation after this by two hours!! I had another ticket reserved. Totally waste of time!!

Yes we purchased our tickets thinking this was the cheapest tickets that you can get. Looking for a value and we could coerce. Call CheapOair. What's on the web page is very deceiving. It's a lot cheaper than what I ended up getting. I had to call the 800 number to place my order because mine wasn't working. It was inaccurate. Everything costs especially the baggage. It says online $55 for online carry or $50 to check in. Ended up paying for one bag $100 to check in so it's very deceptive. It needs to be corrected but on the other hand on the positive note it's quick, it's accurate and the people that work behind the phones do their best to take care of it.

I have called in 3 times now and still don't have an answer. I made changes to my itinerary because of a severe illness in the family and had to change our plans. I was told I would not have to pay for new seats. They keep trying to charge me anyway. I have called for answers and how to confirm seats and have been told each time I have to wait. Why do I have to wait? CheapOair took the extra money to make the changes right away. Each time I call someone tells me I have to wait and they will call me back and never call. I use your service all the time but if I don't get resolution soon I will not be using this service anymore nor will my family members who look to me for info on making reservations.

I appreciate the way you deal with change in date which I have wrongly booked, thank you. All your competitors like MMT, CT, Yatra should learn this is the way they shall deal with when customers are in problem. I have faced similar issue when I booked wrong earlier. They charged me hell. Again thank you for your team and customer delight.

Booking a reservation is easy, thank you. However, customer support could use some assistance. I've tried several phone numbers to try making changes. It's been over 48 hours and I have yet to get anyone on the phone, online, or get a response by email.

All was fine except it only wanted to sell me things and was not interested in what I am interested in which is how to get a special meal because I cannot eat the airline meal. What do I do to get special meals on all my flights?

CheapOair send me a promo code to use which I applied but didn't work. It was disappointing to find out the Promo Code didn't work. I wanted pay for the checked luggage for Alaska airline in advance, but it was difficult to figure that out online.

Please note I did not appreciate to have my previous reservation cancelled without have a call. I follow my second reserve closely and found the reason of the cancellation was the different phone number. My credit card number was put on hold due to travel to US and I was using a Magic act phone number for the US. I do not believe I am the only one tourist in US purchasing flight ticket.

I would normally check my 1 bag free from Tampa to Port of Spain with any international flight. But flying with 2 different airlines mean paying for my checked bag as if I was traveling within the USA and not international. That seems absurd, as it's one continuous flight with a transfer.

Very helpful. I'm a senior citizen, and I had wheelchair accommodation. Customer service was also helpful to me, not a long wait time. Thank you for your service. I was confused getting a discount for seniors because I misplaced my 50.00 voucher.

Quick and easy booking and final transaction. It was easy to find all available flights and choosing the best value. The purchase was easy and the confirmation of the payment and seat choice was quick. Very good communication. Thumbs up.

Happy with service except that my daughter and I were on at same time. I was charged for seat assignments. She was not. I got 15 percent discretion. She got 20. Our tickets were over 550. Hers were 500 each. Also I think they assigned us to same seats. 16a b.

I needed specific connections and had handicap needs that had to assisted only through my agent and he was so helpful and treated me with respect. He helped me with all of my details and more!!! I would totally use this website again!

For 116$ airfare I was charged $225. The $90 in fees charged by CheapOair were bogus, including a lap infant charge and a seat selection enhancement charge. Did not honor their own promo code discounts. I spoke with the airline directly and the lap infant is free and we did not have any special seat selection. We were ripped off and their customer service is a joke. They just say there is nothing they can do since you already paid. WILL NEVER USE AGAIN.

Typical! The site could have LESS add-on! I just want to book a flight and get off. When you're on the Home page it give the option on a package and that should preferably be the only place for add-on.

Very well spoken, articulate, and efficient individual who handled the reservation gave me all options, identified the best option, and then went ahead and in a short call made the reservation successfully with Lufthansa Air from Philadelphia round trip to Vienna.

The reservation process went without a hitch and then I found that we had chosen the incorrect dates so called reservations and they were more than helpful and we were most impressed with the service we received. All was changed and the extra fees were very reasonable.

Booking was simple. Discounts were applied as promised. Website is easy to use. Very happy with my results. I have referred many friends to your website because of the prices and the ease of use. Keep up the great work because even us older folks can use your website!!

It will be wonderful to travel with you again. Thanks a lot for your services. I traveled with you before and you were helpful during the trip. The SMS and emails helped me a lot when my flight canceled. My last booking number was ** from New York LaGuardia to Edmonton, AB.

The online app is easy to use, and I liked the follow-up phone call to confirm seating arrangements, as well as the ability to ask any outstanding questions. Very good service. I would recommend CheapOair to anyone. I have used this service in the past and have always been pleased.

I try to made the reservation the seat from Denver to CLT, and don't let me because by mistake I select the wrong seat. Would you please let me know what I need to do. Thank you. You can e-mail to ** when I'll be available to do that. But beside this issue the services with reservation was super great with Ana **. Keep the good job.

When I booked a flight I didn't reserve a car at first. I later found a car price to my satisfaction. So I went back to you to get the matching price guarantee. The person I spoke to was very difficult to understand because she spoke too fast and with a difficult to understand accent. She couldn't explain your low price guarantee. I decided to cancel my booking. This process took way too long. I don't like to be put on hold without a good explanation. The "supervisor" that I spoke to couldn't explain in simple language why I couldn't get a cancellation confirmation number or why I would have to wait 7-14 business days to get a refund completed! I found a better price for both the flight and the car rental elsewhere. So much for your low price guarantee. I want my money back NOW!

My booking experience was an easy one. The site was tech friendly, anyone can use it. There were several flights to choose from; I was able to choose the time that I wanted to depart and arrive. I will definitely use CheapOair to book future flights!

Overall this was a great experience. Alaskan airlines was amazing, the hotels were easy to get to, and the rental car was just ok. I would recommend CheapOair to my family and friends. The representative was very helpful when I needed to change my reservation.

On Booking Confimation emailed to me the ticket charge was $445.52. American Air charged my credit card over $460.00. I was charged a $60 service by you that was not disclosed by you when I made the reservations and you tried to cover up this charge by listing them as "Taxes and Fees". Shame on you. You have lost a customer.

Talked to several operators for several reasons and each and everyone was as nice, friendly and helpful as they could possibly be and I would like to thank all profusely. Perfect for the job! I will recommend and use CheapOair in the future. Thanks.

Don't make a mistake on your reservation, it can cost you, no matter how soon you correct it. Spelling, birthdates, etc. They will help you correct it willingly. I have used CheapOair many times. Never have had any problems. Helpful to speak with an agent at some point to verify things.

I had a very favorable experience with your service. I had to call customer service to make sure I ordered the right car and I had to add another day to my hotel room. I had two very nice customer service people.

Hi dear customer service and thank you for your following the customer priority. I think it's wonderful community between customer and your company and I'm so happy for your services. I will suggestion to all my friends working with your company and it's my pleasure to have a good opportunity as same as your connection. Please let me know if you have any other offers in future because I have a good big family and everyone could be happy for this.

I originally had everything ok with my flight. Then, we had an emergency and we had to change my flight time. I was really freaking out thinking it was not going to be possible. Then I called, and the customer service representative did an awesome job helping me make the necessary changes. Thank you!

I was helped yesterday by Melanie to book my flight back home to go see my grandparents (for maybe last time) and let them see their great grand daughter at least one else more time. Earlier on Jan 8 I found the most decent flight with time travel wise and price wise, however for some reason the website did not let me book it. I tried more than 5 times yet I could not book. I called the support crew and Melanie answered. I told her my situation and she helped me with great assist and was very supportive and she listened to me with has all my requests. Thank you Melanie for caring and being great customer agent. :) Keep up the good work. :) My daughter and I thank you a lot.

I highly appreciated the services I received from the customer service. I initially booked the wrong dates and didn't realize it until afterwards but unfortunately could not afford the price difference, but definitely do plan to book again with CheapOair in the near future.

When I tried to book a flight online that had 4 seats available it went through till the end but then it gave an error message and said it was no longer available. Immediately the phone rang and it was a CheapOair agent who said she would book something else for me as there were no seats available on my chosen flight. I gave her the next cheapest flight which advertised 3 available seats and she tried to make a reservation then came back on the phone and told me that flight was also not available. She then suggested a flight which was $75 more expensive and then told me it was also full. She was going to check a flight that was $125 more expensive but in the meantime I had found a flight on Expedia that was only $50 more than my initial choice.

My booking experience was very good! Lakin was very kind and professional in assisting me with booking and seating as well as the insurance that I purchased. I will use CheapOair.com again and will recommend to a friend. It would be helpful if you at CheapOAir.com would make their travel patrons aware of any specials that may be coming up monthly via e-mail. Thank you.

The car reservation went well. When it came time for a car rental, three car choices were already sold out, but we got there. Thanks, CheapOair! I will be using you again in the future, probably this summer when I fly back to the United States.

I received an email asking me to review my experiences with my booking reservation made the other day. I've been watching prices on different airlines to travel to two possible destinations. I've been debating for weeks and finally the price hit what I thought was a good deal. I then proceeded and confirmed my booking. It was simple and easy. I've used CheapOair several times the past few years for our travel needs. Always easy and it feels great to know that you've received a good and fair price. I've recommended CheapOair to my cousin-workers too.

Good rates. Fast quotes. I like this web. It is practical. A loss of connection and options. Sorry my English is poor. Its all I can say. Great service. I am frequent customer. It is good to have this web handy. My all family travels booking with CheapOair.

A great big THANK YOU to Donmore, my phone rep, for completing a great vacation reschedule for me. He was honest about rates, told me the benefits of the change fees and gave me options. Then he helped me get a rental car at an exceptional price in minutes. Donmore was patient with me and my crazy questions. Thank you!!

I did have to redo the reservation 3x due to losing it or timing out as I do not have a European phone # and I was trying to find one of a friend I could use. There was a different price 2 of the 3x. Finally I was able to complete the transaction.

I've been charged $90 for changing my flight date, which I had done two months ago, for the 24th of Jan on Jet Blue. I rebooked on United for the 19th, when I looked at the email it showed the old date of 24th! I explained to your agent the problem, he stated he had to assume I made the mistake and stated that $90 would be added to make the change. I'm pretty sure I didn't make that mistake since that's the date I had in mind! Can you correct the charge?

Last time using this website. Thanks.

He was most helpful especially when answering my many questions. He was also pleasant and professional at all times. He made sure that I was satisfied with everything we discussed in final preparation of our trip. Thank you for hiring him to represent your company.