CheapOair Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About CheapOair
CheapOair allows travelers to easily access multiple quotes from hundreds of hotels, airlines, cruise lines and car rental companies to ensure that each customer finds a deal that best accommodates their travel needs. CheapOair strives to provide the best customer service to help customers through the booking experience.
Visit www.cheapoair.com- Great fares and travel deals
- Price-match promise
- Earn up to 2x points with app
- ClubMiles rewards program
- Cancellation fees
- Nonrefundable tickets and fares
CheapOair Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 31, 2026
Terrible. It's better to buy the ticket on the airline's site. If you have problems with changes, CheapOAir does nothing. They have different solutions depending on the region. I am from Latin America and CheapOAir does nothing, and my friends with the same ticket at the same price receive a solution. I called on time to customer support, chat and nobody solved. CheapOAir canceled part of my itinerary and it did not reschedule the flight and did not refund my money.
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Oct. 30, 2026
Very mad about the last booking. I put in seat selection I sent it in and 10 min later they called to complete seat assignment which wasn't added so the lady said that the seats were going to be extra so it turned out that by the time I finally got a total it was so much more money! I could have booked direct, and it would have costed me less, so I asked to cancel the flights. She said it would be $75 per ticket to cancel, and it hadn't even been 1 hr yet! That is rotten! I had to keep the flights but will never use this site again. I've booked here before and never had a problem.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 30, 2026
Helpful and professional. Very nice. Will use this website again.
Thank you for sharing your feedback with us! We’re delighted to hear that you found our service helpful and professional. Your appreciation means a lot to us, and knowing that you plan to use our website again is wonderful. We look forward to continuing to provide you with excellent service in the future.
Reviewed Oct. 29, 2026
Terrible! Had 10:30 dinner reservations tonight. Checked in Tulsa, my Charlotte Connection was moved to 8:18 pm. Get to Baltimore at 10:30. This morning it said I would land in Baltimore at 7:26. American said I should contact you. AI just cuts me off! Terrible Experience.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 29, 2026
UNABLE TO SELECT SEATS WHY BOTHER???? This is not service
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with seat selection. This is not the service we strive to provide, and we are committed to addressing this issue. If you're open to it, please reach out to us with your booking details so we can investigate further and work towards a resolution. Your feedback is invaluable in helping us enhance our service.
Reviewed Oct. 29, 2026
We booked a flight through CheapOair together with a prepaid rental car prompted after the flight booking. However, when we arrived at the destination airport, the rental company could only offer us a manual car which we never drove before. The funny thing was that they did not have a single automatic car for us! The rental company asked us to request a refund from Cheapoair as we ordered through them. We had to spend triple of the price to rent an automatic car from another company on site. After we were back home we called Cheapoair for a refund, but we were told the rental company did not agree to refund us! We as a customer was kicked like a ball. We lost our prepaid full rental price for four days! We won't recommend this company as they seems no responsibility.
Thank you for taking the time to share your feedback. We’re sorry to hear your experience didn’t meet your expectations, that’s never what we aim for. If you're open to it, please contact us at feedback@cheapoair.com along with your booking number so we can better understand what happened and work on a solution. We value your input and are always striving to improve.
Reviewed Oct. 28, 2026
Awesome representative. Awesome representative did well as support and assistance.
Thank you for sharing your experience with us! We’re thrilled to hear that our representative provided excellent support and assistance during your interaction. Delivering attentive and helpful service is our top priority, and it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you with your future needs.
Reviewed Oct. 28, 2026
Convenient and really easy to use, it was fast to book my flight
Thank you for sharing your experience with us! We're thrilled to hear that you found the booking process convenient and easy to navigate. Providing a fast and seamless experience is our top priority, and it's wonderful to know we met your expectations. We look forward to assisting you with your future travel needs. Safe travels!
Reviewed Oct. 27, 2026
Heath (I believe that's his name) was very helpful in finding the best flights for the best cost. Providing me with detailed information of each flight and staying with me as I made sure this would work for me.
Thank you for sharing your experience with us! We're delighted to hear that Heath was so helpful in finding the best flights for you at the best cost and providing detailed information. Ensuring our customers receive attentive and comprehensive support is important to us, and it's wonderful to know that Heath met your expectations. We appreciate your feedback and look forward to assisting you with your future travel plans. Safe travels!
Reviewed Oct. 27, 2026
Nicole was helping me a lot. He was willing to help and answer to all my questions. Thank you.
Thank you for sharing your experience with us! We’re thrilled to hear that Nicole was so helpful and attentive in addressing all your questions. Providing supportive and customer-focused service is our priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Reviewed Oct. 27, 2026
I get an email telling me the flight has changed. You say get hold of you because of that flight change. I TRY to do that, all I get is the runaround until finally the REALLY BAD AI voice tells me to wait until it’s within 7 days of my trip, which is in Dec. WHAT THE HECK, PEOPLE!! This is ridiculous! At least let me leave a message to call me back. But NO, that was not an option. Come ON, people!!!
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 27, 2026
Everything was easy to book. No problem from flight, hotel and rental car.
Thank you for sharing your experience with us! We're thrilled to hear that your entire booking process, from flight to hotel and rental car, was seamless and trouble-free. Providing a hassle-free experience is very important to us, and it’s wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you with your future travel needs. Safe travels!
Reviewed Oct. 26, 2026
My booking agent was polite, professional and worked to get me the same price I had seen elsewhere. I really appreciate being able to get a live human on the phone easily and not have to deal with bots. Thanks CheapOair for keeping your humans!
Thank you for sharing your experience with us! We're delighted to hear that our booking agent was polite, professional, and able to match the price you had seen elsewhere. Providing a seamless experience with human assistance is important to us, and it’s wonderful to know that you appreciated speaking directly with our team. We look forward to serving you again in the future. Safe travels!
Reviewed Oct. 26, 2026
Excellent service. The agent was knowledgeable and very helpful in finding better options that offered both comfort and cost-effectiveness. I recommend CheapOair to travelers worldwide.
Thank you for sharing your outstanding experience with us! We’re thrilled to hear that our agent was knowledgeable and helpful in providing you with options that balanced comfort and cost-effectiveness. Your recommendation to fellow travelers worldwide is greatly appreciated. Delivering exceptional service is our top priority, and it’s wonderful to know that we met your expectations. We look forward to assisting you with your future travel plans. Safe travels!
Reviewed Oct. 26, 2026
My agent, Wilson, was polite, patient, and helped me book seats when I was unable to book them myself without incurring very expensive surcharges. Thank you Wilson. I have also noticed that CheapoAir also informs me of flight changes and cancellations, which the airlines do much later, or sometimes, never at all. In the past this has saved me hours of hanging around the airport.
Thank you for sharing your positive experience with Wilson and our service team! We're delighted to hear that Wilson's politeness and patience made your booking process smooth and cost-effective. It's wonderful to know that our proactive communication about flight changes has saved you valuable time at the airport. We strive to enhance our customers' travel experiences, and your feedback motivates us to continue delivering exceptional service. We look forward to assisting you with future travel plans. Safe travels!
Reviewed Oct. 26, 2026
So many pop-ups that I can't do what I came here for.
We appreciate your feedback and apologize for the inconvenience caused by excessive pop-ups. Your experience is important to us, and we are continuously working to improve our website's user experience. Please let us know if you have any additional feedback or need assistance with any specific issues. Thank you for bringing this to our attention.
Reviewed Oct. 26, 2026
Booking representative was very accommodating and helpful.
Thank you for sharing your experience with us! We’re delighted to hear that our booking representative was accommodating and helpful during your interaction. Providing attentive and supportive service is important to us, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you with your future needs.
Reviewed Oct. 26, 2026
The staff was caring and professional. He has knowledge of traveling and people needs.
Thank you for taking the time to share your positive experience with our team. We're thrilled to hear that the staff was caring and professional, and that their expertise in travel enhanced your experience. We strive to meet all of our customer's needs with the utmost professionalism and care. Your kind words are greatly appreciated, and we look forward to serving you again in the future. Safe travels!
Reviewed Oct. 25, 2026
The people working for the airlines were very pleasant and helpful.
Thank you for sharing your positive experience with us! We're thrilled to hear that the airline staff were pleasant and helpful during your travels. Providing friendly and supportive service is very important to us, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to welcoming you on board again in the future. Safe travels!
Reviewed Oct. 25, 2026
The agent was very helpful and informative. Took very good care in helping me.
Thank you for sharing your positive experience with us! We're thrilled to hear that the agent was helpful and informative during your interaction. Providing attentive and knowledgeable service is very important to us, and it's wonderful to know that your needs were well taken care of. We appreciate your feedback and look forward to assisting you again in the future.
Reviewed Oct. 24, 2026
Melanie was very helpful and patient with me, while finish booking my flights and adding a hotel resort on the beach. I look forward to my Bali vacation. Thank you.
Thank you for sharing your experience with us! We’re delighted to hear that Melanie was helpful and patient while assisting you with your travel arrangements. Ensuring our customers have a smooth booking process is essential to us, and it's wonderful to know that Melanie met your expectations. We appreciate your feedback and wish you an incredible vacation in Bali. Safe travels!
Reviewed Oct. 22, 2026
Very helpful and patient representative who worked with me to find the best times and prices.
Thank you for sharing your positive experience with us! We're delighted to hear that our representative was helpful and patient in assisting you with finding the best times and prices. Providing customer-focused and attentive service is important to us, and it’s wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you with your future needs. Safe travels!
Reviewed Oct. 22, 2026
Cheap! All in one shopping! Great! Can’t wait till I arrive!
Thank you for sharing your excitement about shopping with us! We're delighted to hear that you value the convenience and affordability we offer. We can't wait for you to experience everything firsthand when you arrive. We appreciate your feedback and look forward to serving you with all your shopping needs. Safe travels, and happy shopping!
Reviewed Oct. 22, 2026
I was assisted by Norissa. She was a pleasure to speak with - very good communicator. She was very helpful and helped me find flight alternatives that made sense for me. Norissa confirmed all details and was very clear.
Thank you for sharing your positive experience with us! We are thrilled to hear that Norissa provided excellent service and was able to assist you in finding suitable flight alternatives. It's wonderful to know that her clear communication enhanced your experience. Your feedback is much appreciated, and we look forward to serving you again in the future.
Reviewed Oct. 21, 2026
Excellent, very good. I’m satisfied with the results.
Thank you for sharing your great experience with us! We're thrilled to hear that you are satisfied with the results. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. We look forward to assisting you with your future needs.
Reviewed Oct. 20, 2026
Very helpful and patient, helping me with all the details for the flight and hotel.
Thank you for sharing your experience with us! We're delighted to hear that our team was helpful and patient in assisting you with your flight and hotel arrangements. Providing detailed and attentive service is our priority, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to assisting you with your future travel needs. Safe travels!
Reviewed Oct. 20, 2026
I haven't used CheapOair in a while and it has gotten complicated. If you didn't select hotel and car in the beginning it shouldn't be offered when you're booking your flight. It is too much.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 20, 2026
I couldn’t understand what was being said; very poor English/Communication.
Thank you for your feedback. We apologize for any difficulty you had understanding our communication. Clear and effective communication is vital to us, and we're sorry to hear this wasn't the case during your interaction. Your comments are important, and we will review our processes to improve our service. Please reach out to our support team if there's anything specific you need assistance with or if further clarification is required.
Reviewed Oct. 20, 2026
Absolutely appalling service. One segment of my flight has been changed by the airline and I’ve been dealing with CheapOair to sort it out for over a month. I currently have no flight options to get home. Despite this CheapOair is selling my exact flight itinerary on their website.
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 19, 2026
My agent was fantastic!!!! She handled everything so professionally and was courteous and knowledgeable. She told me she would stay on the line to complete the booking to my satisfaction and she did exactly that!
Thank you for sharing your positive experience with us! We're thrilled to hear that your agent demonstrated professionalism, courtesy, and knowledge during your booking process. It's fantastic to know she stayed on the line to ensure everything was completed to your satisfaction. Your feedback reinforces our commitment to providing excellent customer service. We appreciate your comments and look forward to assisting you with any future travel needs. Safe travels!
Reviewed Oct. 19, 2026
I always buy tickets from CheapOair. It’s very convenient and easy to get best prices and Lara helps me out to get tickets. Highly recommended. ⭐️⭐️⭐️⭐️⭐️
Thank you for sharing your wonderful experience with us! We're thrilled to hear that you consistently find our service convenient and our prices competitive. It's fantastic to know that Lara has been a great help in securing your tickets. Your high recommendation is truly appreciated, and we look forward to assisting you with your future travel plans. Safe travels!
Reviewed Oct. 19, 2026
I had to, because of an emergency, change my plans and paid to fly a different time. No consideration was given to me. Extremely disappointed. So can I fly tomorrow???? Ow
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of feedback we usually receive. We value your input and are always striving to improve. We will look into your concerns.
Reviewed Oct. 19, 2026
I could not book online. I had to close the browser and call to book the flight. The online site was extremely slow. I am not happy that I can't pay for luggage online or while I am booking the flight as my daughter does not have $50 to pay to send her baggage.
We apologize for the inconvenience you encountered while trying to book your flight online. We're aware that site performance issues can be frustrating, and we are actively working to enhance stability and speed. Regarding the luggage payment issue, we're sorry for any difficulty this caused. Your feedback is invaluable, and we are committed to improving our processes to ensure a smoother experience in the future. If you need further assistance or have additional questions, please don't hesitate to reach out to our customer support team. Thank you for bringing this to our attention.
Reviewed Oct. 19, 2026
Anna
Thank you for sharing your experience with us, Anna! We're thrilled to hear that Lemmy's efficiency made your ticketing process stress-free. Providing excellent customer service is our top priority, and it’s wonderful to know that Lemmy exceeded your expectations. We appreciate your feedback and look forward to assisting you with future travel arrangements. Safe travels!
Reviewed Oct. 19, 2026
The agent was very helpful and patient with me as he helped me cancel one flight and book the next. 5 stars!! Thank You.
Thank you for sharing your wonderful experience with us! We are delighted to hear that our agent was able to assist you with patience and helpfulness. Ensuring a smooth process for our customers, whether booking or canceling a flight, is our top priority. Your 5-star rating is greatly appreciated, and we look forward to serving you again in the future. Safe travels!
Reviewed Oct. 18, 2026
Milo was the person help us. He was very helpful. He made it easy, very understanding but after that when I try calling back the next person was not helpful at all. That tells me as soon they got the money it was done so it’s up to you.
Thank you for taking the time to share your experience with us. We're pleased to hear that Milo was helpful and understanding during your initial interaction. However, it's concerning to learn about the subsequent lack of assistance you encountered. We strive to ensure every customer receives consistent and supportive service throughout their entire journey with us. Your insight is valuable, and we will address this issue internally to prevent similar occurrences. Should you require further assistance or have any unresolved matters, please feel free to reach out to us again. We appreciate your feedback and look forward to serving you better in the future.
Reviewed Oct. 17, 2026
Using CheapOair is really very easy. It’s user friendly and their customer service is very knowledgeable and helpful.
Thank you for sharing your experience with us! We're delighted to hear that you found CheapOair to be user-friendly and that our customer service team provided knowledgeable and helpful support. Ensuring a seamless and satisfying experience for our customers is our top priority. We appreciate your feedback and look forward to assisting you with your future travel needs. Safe travels!
Reviewed Oct. 17, 2026
Very very helpful on scale one to ten, 25 score, well above and beyond anything one could possibly help with.
Thank you for taking the time to share your outstanding experience with us! We are thrilled to hear that our service exceeded your expectations and went well above and beyond what you anticipated. It’s incredibly rewarding to know that our efforts are making such a positive impact. Your feedback inspires us to continue providing exceptional service, and we look forward to assisting you again in the future.
Reviewed Oct. 16, 2026
My needs were taken care of. I’m going home. Thank you.
Thank you for taking the time to share your positive experience with us! We’re delighted to hear that your needs were well taken care of and that you’re heading home satisfied. Providing excellent service and support is our priority, and your satisfaction is highly valued. We look forward to assisting you again in the future and ensuring every experience with us is just as fulfilling. Safe travels!
Reviewed Oct. 15, 2026
Best deals and fast booking service. Also booking was made of my choice airline.
Thank you for sharing your positive experience with us! We're thrilled to know that you found our booking service both fast and accommodating to your airline preferences. Our goal is to provide the best deals and a seamless booking process, and it's wonderful to hear that we met your expectations. We look forward to assisting you with your future travel plans and ensuring each experience is just as satisfying. Safe travels!
CheapOair Company Information
- Company Name:
- CheapOair
- State/Province:
- NY
- Country:
- United States
- Website:
- www.cheapoair.com
