CheapOair Reviews

I booked flights from Vietnam to Vancouver and Vancouver to Montreal and ever since I did the website has been unavailable as well as the phone from here. I couldn't see when my flights were and lost 2700$. I am disappointed with the service and the fact that I had no way to change or cancel my flight. This website is a joke and I travel 20+ times a year and will vehemently deter every single person I meet from ever booking with them. No one has gotten back to me in over a month.

Well done. We appreciate the dedication and courteous way in which staff handle our requests and requirements. They are patient and good humored. Our changes and requests were always met with a receptive ear and willing response. We recommend these people.

Have the worst possible service. The website has bugs and pick up the wrong details even when you fill in everything right and then they have the galls to demand money off you. Wasted $100 on the bloody site. Don't book flights from these guys unless you wanna get robbed.

Customer Service Manager called right away and refunded 100% of my tickets along with the cancellation fee, $100. I am completely satisfied

I was approved for CheapOair credit card in July. Since then I used it twice and have been making my regular monthly payments. I recently made a $500 payment which shows in my history, now I’m trying to booked another fly and my card was declined. When I called customer service I was informed that my $500 payment was partially applied and the rest of the money will be on hold for another 5 days. Due to a stupid policy since my account was new. I’ve never heard this before, I’ve been working in the financial industry for 15 years and it’s simple. If the money is out of my bank account it should be applied immediately to my line of credit. You have no right to hold my money. Now I’m unable to book my flight which by the way went up $65 since I couldn’t book it! The worse experience ever!

We added on to our airline tickets a rental car and everything went as planned. Overall we were very happy with the experience. The staff at CheapOAir and the ones at the airport and at the car rental agency were very efficient and helpful.

Bought a ticket for me and my son on Oct 8th and have not done anything with the booking after I got the confirmation email. Today Oct 23rd I received an email saying that my seat selection has been completed for 3 of the 4 flights. It seemed odd since I haven't chosen any seats yet... I went to check my booking to see that an additional $496 was charged to the original credit card on Oct 23rd for seat selection + a 29.95 fee billed by CheapOair.

Nothing but problems since buying our tickets. We purchased round trip tickets from San Francisco to Sydney. While the price was good, the effort to fix all the problems made it not worthwhile. Kept getting emails showing changes to our flights, when actually there was no change. Paid for specific seats on flights and eventually had to go direct to the airline to fix seats to the correct ones.

After trying to book a nonstop flight from BEG to AMS, and failure to do it (by mistake I got a much more expensive one) I called a customer service, and after more than an hour we finally canceled the wrong and booked the right flight! For me it worked better to talk in person to someone from CheapOair! I am thankful to your representative for her patience, knowledge and guidance in obtaining the right ticket!

Booked my flight with this company from Las Vegas to Budapest. The price I have seen on the website looked ok. Then they charged my credit card for $102 for the fee. The booking did go through Finnair but It was a British Airways plane and American Airlines. I was charged $60 for my luggage each way??? Charging for standard size luggage on an International flight??? Never happened before and I do fly to Hungary twice a year. Hidden fees $102 and $120 for my luggage with Finnair who does not even uses its own plane. Stay away and DO NOT BOOK YOUR TRIP WITH THIS COMPANY.

I booked my flight from US to Paris via Icelandair using the CheapOair website. It was mentioned Economy in the CheapOair website. The Icelandair website mentioned a free checked baggage for economy. Hence, I booked the flight but when I contacted the airlines they said I was booked under Economy Light and no checked baggage allowed. It was mentioned nowhere in the CheapOair flight while booking and nowhere in the confirmation email. Now I have to purchase the baggage. Stay away from this website.

I called to make reservations rather than online as their advertising indicates you may get a better price. I had already checked online rates. However the agent was unable to find the low price online for the same day. Based on his recommendation that he was giving me the best price on an alternative date I made reservations on the phone thinking I had 24 hours to find a better price or cancel. I called back almost immediately when I saw online what I wanted was available to change to my first choice.

I used CheapOair to purchase two one way economy seats to from Newark to San Diego. Booked the flight, the website request I choose seats, I chose the seats and was informed that there was an additional fee for the seats. I then unchecked seats and completed the transaction with credit card. Received email confirming purchase. I then get a phone call from CheapOair that the transaction is incomplete because I did not choose seats. I told the caller that I wasn't going to pay additional funds for a seat I already paid with the tickets I purchased.

On 10/21/2018, I booked 4 tickets for a family to visit me on Thanksgiving. After book thru CheapOair, I called and inform the family but they said they wouldn't be able to make it. Called CheapOair within 30 mins and they wanted to charge me $50/ticket... total $200 for all 4 tickets. After arguing and explain how unfair, they dropped it down to $100. This is very ridiculous even FAA Regulation prohibited airlines to charge any fee within 24 hours. They dared to charge me a fee of $100 for the tickets I booked and tried to cancel within the hour.

The agent was courteous, professional, and efficient in finding the lowest possible fare for my destination. I am completely satisfied with the tickets for my trip. I would not hesitate to recommend your company to any of my friends or relatives.

I Inadvertently booked tickets with CheapOair for my son, his fiancé and her little boy to fly from SLC to PDX prior to Thanksgiving. That part was my mistake. I was trying to book quickly while at work and thought I was on Alaska Air's website not CheapOair. However, they charged me more than what I was told I would be charged and was more than I would have paid if I was on the Alaska website as I intended. I was also not able to put in that my grandson has a peanut allergy nor was I able to select seats. Since our grandson is 6 yrs old he obviously needs to be seated next to at least one of the adults he is traveling with.

The person who I spoke was very helpful and helped me with any needs I had. I asked questions and she answer them all. She was very knowledgeable. I had an issue with using the website so it was good to have a friendly voice assisting me.

If you are unlucky and you have to cancel or change your flight you are in mess with CheapOair. I have called CheapOair 10-15 times to find how much is the refund and when will I get refund for a canceled ticket. Every time same answer, billing is calculating. Don't understand if CheapOair need to go to space to do calculation for a refund. I have wasted 15 plus hours to find a refund which might be just 300-400 dollars. Is this their strategy to not pay you back. Where else can I complain? How do I get to Sam Jain CEO to have him see how efficient his Operations are.

Online services and options were easy to navigate. Notification by email was quick and accurate. Adding a rental car, using another credit card by phone was an excellent experience, the agent was informed, helpful and efficient.

I will NEVER do business with this company again! I made reservations to Hawaii months in advance to ensure a good price thru CheapOair only to be called 24 hours before our flight to the islands to change everything we had booked. THEY canceled all reservations, booked us on a new flight w/ a 10 hour layover (ugh) and then on top of that charged us an additional $800.00. NEVER AGAIN!

I had a good experience. I will call and use the services again. Those that helped me were patient with me and very informative. I would recommend this company to other people. I never heard of this company until I started looking for flights.

All three reps from CheapOair, the airline, the hotel, and lastly again the airline rep who help me with the "Premium seat" excessive, disguised, unfair, robbery method, were very professional and helpful.

The agents went out of their way to help me and solve any problem that came up. My CheapOair credit card was first declined because they thought that someone was using it illegal and that was great. This reservation was very important because my daughter Rosalyn will graduate from college in May 2019. Thank you very much.

I booked a flight and within 1 minute realized the arrival time was 24 hours after departure rather than getting my son home the same day/night. I called within 3 minutes and they were happy to cancel for a $50 charge!!! Oh, and the rest of my money will be refunded within 2 weeks. Just wow. They had not even had time to ticket the flight, so the money they kept was basically just because they could. My bad for being a trusting person and counting on companies to do the right thing. Just know what kind of operation this is - one where they make their money by taking advantage of people’s mistakes.

Picking dates of travel was easy. Picking flights was simple and easy to do. I was also prompted to find a rental car and nearby hotel for my visit. Easy to do. Would encourage anyone to use this format to plan their trips.

CheapOair shows a price on a search, then when you go to purchase it, this is what you see: "Due to airline fare or availability updates that occurred after we posted the latest price, your price changed from $403.39 To $992.39". Yet, if you go back and search again, even from a different computer, you will still see the cheap price...unless you try to purchase it. This is a scam!

They offer price match within 24 hours after purchasing a ticket. Few hours later I found from Google flights a ticket about $70 cheaper, and wanted to have a price match. I was put on hold 5 times which was about 2 hours in total and nobody was responsible for that. Eventually I was able to get it canceled and book it from other airlines. The website looks from ill people who hired few cheap labours just to sell tickets... That is really sad.

I have booked airfare and hotel accommodations 3 times and the flights saved me money and went off nicely. Hotel accommodations are overrated by CheapOair. They are shabby with poor service. Avoid!!

I had a big problem with this travel company. Their customer support very impolite. I bought ticket via CheapOair, today I could not fly to my destination. When I was at the airport, checking corner of the airplane told me this is wrong ticket. Today my visa is expired, because the wrong ticket. From today I am illegally staying in origin country (in Japan). I think, within two days immigration office will deport me, because of the CHEAPOAIR and I never come back to Japan, I will lose my business and everything.

I called Customer service to find out about the deals I was looking at. The price he gave me was way higher than what I was looking at the same CheapOair website. When I told him that, I guess he was offended and asked me to provide all the information. I also told him that as I given dates and destination to him, he should be able to see what I see rather I give him all the information. In return, he told that I am rude... I just told what I felt as it should be and I never thought a customer service rep should be rude to returning or any customers. Especially as a big and reputed company like at CheapOair. Please train your call centre representative to be nice to be on the phone and give respect to customers. With technology, You should be able to listen to my conversation with him. I was not rude to him and at the end, I had to tell that he was rude.

CheapOair provides the worst service for travel booking. I booked my flight accidentally on CheapOair.com (which I don't understand why the website would not redirect you to Canadian website when you're in Canada). I also bought a trip protection plan. I called to cancel my flight in about 6 hours when I found out that they charged me in USD, and they still charged 50 USD for my cancellation with all the protection plan and within 24 hours cancellation policy. I never been any more upset with an online flight reservation service. I would never reserve any other flight through this website. Worst service ever!

I purchased flights for myself and my fiance for our honeymoon from Toronto to Paris. When I completed the booking on the website I selected to pay for one checked bag for the each of us. The website charged me $125 ($62.50 for each bag) and said it would cover the baggage for both legs of the flight. After booking the flight, I immediately realized I did not enter our middle names which is a must for international flight. I called and notified them of the mistake (about 15 minutes after purchasing). They charged me $118 to add our middle names!!! I was quite upset but I paid the fee.

Unfortunate as it was, a representative called the following morning and fixed the previous issue. Maybe I should have been more patient with the previous rep, but after an infuriating chat experience, I needed to end the conversation.

All went well in the booking, took some time, but that was my fault. Flying around thanksgiving always is a hassle. Was booking my own flight, when the whole procedure stopped, my phone rang and it was CheapOair, they said the airfares went up higher, but they took care of it for me. Thanks.

Don’t use this company. I booked a flight from OKC to Austin. I know I entered my dates correctly. Got my email confirmation, and realized it was the wrong dates. Call to make a Change and it ended up costing me 100.00 and some change to correct it. It would of cost more to cancel so I just paid it and deal with it. Then on my way home I get to the airport and told my flight was canceled. I had to buy a ticket from another airline so I could make it home. Now I’m trying to get a refund on my canceled flight and CheapOair is giving me the runaround and will not refund my money. So I definitely would not recommend them to anyone!

Your agent, Stanley, was very professional and took care of the booking process in a very smooth manner, finalizing all aspects necessary to fulfill my needs. Prices were discussed to include all options and desirable decisions were made. Pleased with the good service.

Unnecessary charges - One name had a typo and within two hours I asked your staff to fix it. He told me it will cost me $25 for each way for changing an I to e. I understand that it costs money to reissue a new ticket. To avoid this type of situation I suggest as follow: After a person online ticket, please collect customers information and send email to the customer to check if all of the information is accurate. If a customer does not want to do that then it’s customers fault. This will avoid he said she said situation.

While I was booking my flight, I accidentally forgot to put Jr on my last name. When I called to make the correction, I was very disappointed to be charged $34.95 to make the change or correction. Can the $34.95 be waived?

I bought a ticket to Hong Kong from South America with CheapOair. I researched a bit about layover times and every forum I checked said that the ticket would not be offered if there was not enough layover time. Well, apparently CheapOair does not take enough layover time into account. First, when checking in we were told that when arriving into Chicago, where we were to take our flight to Hong Kong, we should take our bags, get to the counter and check there. We called CheapOair and they assured us we would have enough time to do that. We arrive into Chicago, and when we got to the counter the Hong Kong flight had already closed.

Customer Assistance personnel helped me a lot to booked this coming trip to Dubai. He was very patient to give me enough information on this coming trip. GOD Bless him more. Keep up the good work! Continue to be of great help to lighten up the load of doing paperworks for the travelers.

I was very very satisfied with the service the agent was very professional and helpful. Would definitely use service again. As always looking for the right airline for the right price can be a problem especially as it gets closer to the holidays. The agent didn’t stop helping until I was totally satisfied. Now that’s a good deal.

I had the most horrible experience with CheapOair. I will never ever use CheapOair again and I am writing this review not to express my frustration but hopefully to help others to not make the same mistake. They don't deserve even 1 star but that's the lowest rate possible... I bought airline tickets for my parents in April of 2018 using CheapOair. The flight was in May 2018. Just the night before the departure I got an email that my parent's flight has changed to earlier hours... I was very upset that such important information was sent in an email instead of a call and the fact that we got this update just few hours before my parent's trip.

I was assisted by two of your agents, Boyce and Erasmo. They both were very helpful, patient and professional with their dealings with me. They both got me a good deal for my trip. Erasmo was very friendly and candid, but still maintained his professionalism. You have great people!

HORRIBLE!!! The company is a joke. Customer service is horrible! Liars! Liars! Liars! They do not disclose extra fees until you already bought the tickets and then charge you $50 per person to cancel it. This is ridiculous!

Everything was good, in the middle of my vacations I desired to stay longer in Puerto Rico and I called CheapOair, was easy to use the automatic system and it was easy to change my flights. :) Great help, customer service, very friendly. Thank you, guys! You made my trip unforgettable. :)

Well to be TRUTHFUL, it's PATHETIC that I made a reservation and quickly realize that I had one day wrong. Call right away to change only one day and had to pay extra for this change. Will I recommend this site to friends? ABSOLUTELY NOT.

On Friday evening, 12 Oct 2018, I made a reservation for a round-trip flight from IAD to Roswell, NM (ROW). The courtesy and competence of the agent with whom I dealt (Samara) was outstanding. I have booked with CheapOair before, and will do so again.

CheapOair is easy to use and I always check all the different sites and end up buying here cause it always finds the best deals. I was having trouble with my internet so I just called to book a ticket and the person was so friendly and easy to understand. He offered me the best deal and didn't try to get me to buy any extra junk. I believe his name was Noel. Great job!

When booking a flight for my wife and I I accidentally entered one incorrect name. Instead of having me cancel the flight and re-book I was convinced to pay $30.00 to change the name, additionally I was convinced the pay another $29.00 to guarantee our seats. The worst part was I had to spend almost an hour on the phone and to top it all off CheapOair charged me twice for our tickets ($1,111.90) and I need to wait 3-5 days to get my money returned to me that should never have been charged in the first place. On top of all this is the language barrier, your support team try but it is not that great and sometimes frustrating for both sides.

Don't believe any of the other reviews on this page. The tickets might seem cheap, but they make their money somewhere else. They charged me the same amount I paid for a plane ticket to add a middle name to the ticket! They charged ridiculous amount of money to cancel a plane ticket, so I got back less than a third of what I originally paid. Please, just do yourself a favor, and avoid this hazel, book with some other company. This has been the worst experience of my life booking a plane ticket.

The person that took my reservation was very professional and efficient. I think your website should be improved. I could not book online and the flights he booked me on was not shown on your website. We booked a round trip to London a few weeks ago and again we had to call. Flights were not shown.

I used them several years now but now no more! They have these thieving policies of canceling your whole flight if you miss one leg!!! Think about that... I intend to go after them for this. Cost me $600!!!

Please never buy insurance for your flight. They send you to make a claim online and ask lots of questions, even asking for medical paperwork to prove your cancelation. I had to cancel my flight due to a close family emergency. DON'T BUY. TRAVEL INSURANCE IS A WASTE OF MONEY!

So far my experienced has been a good one. I am a little concerned about the changes and if they will stop so that I can count on the flight. I have a connection flight before and after to consider and my concern is that the flight times will change and I will not be able to catch one flight or another due to changes. So far the changes have not affected the connecting fights from and to LAX. Personnel have been very nice to date and I have not experienced any real problems and I thank you for that.

After a horrible experience with CheapOair, we have decided to try to use them again. Undeniable - they are super high-tech, and seem to have access to deals that no one else does. Their system is a bit elusive - you can book things online, but sometimes when you call, they can offer you even better deals (with arrangements not yet listed). The system of redeeming reward points is a bit convoluted, and points cannot be used for all areas of travel (e.g. rental cars). That said, our latest booking went really smoothly, communications are instantaneous and clear, and we are hoping this will be a really good trip experience to cancel out the prior one.

The agent who entertain me was very helpful. I dont know much about computer and booking. He was able to guide me Patiently and giving me some good advises regarding finding better deal and offered some incentives and bonuses due to me as I am a frequent flyer plus the fact that I am Señor citizen with some privileges and gladly offered them to me.

Cannot afford to lose $390+ through no fault of my own. The first person I spoke to charged me too much and another person adjusted it. Then when I was told I could add a seat to my reservation. I found out I had to pay for the seats going and coming back. Finally spoke to a woman who gave me $20.00 credit on the booking. But I still lost $371.00 because I could not pay any more money therefore, could not take the flight.

Booking through CheapOair was a good experience and I'm recommending it to my family and relatives. I was able to get the fare I was looking for and found seats I wanted. My experience of dealing with CheapOair was pleasant experience.

Never again!! The service here sucks as bad as United Airlines and needs to be changed. Trying to get a flight departure extended a couple weeks due to a family emergency and these people offer a $200 change fee and next to no service!! We will never use either of these rip offs again!!

Never again. Got tickets for wife on a return trip from Detroit. Made them for the 9th. Day before she had to leave, looked at the tickets they were for the 16h. Charged me another 250 to change them, then sent tickets with the same date the 16th. I believe they did this on purpose. Call them back, they changed the date. But everything else was the same e ticket number, flight number just changed the date. Definitely a scam. Beware of these people. Never use these people again. Should be crapo air.

The attention given by the personnel on your website was very kind, nice and accurate. She gave me all the information about my trip and all the things the price covers. This is the third time I buy a flight with you, always good prices. Thanks a lot for keeping this nice service.

The gentleman that helped me was methodical and helped me book my tickets, gave me some options that would make my flight days not so long and also showed me that booking my seats was a best option. Additionally, he offered a car and hotels of which we had those already taken care of. Great Job and thank you.

A total fraud. Took $1600 for a ticket which I never flew on. Went back and forth with them for a year. They promised to refund my credit card and each time I called they just gave me the go around, either it was not the right department or the agent responsible for my issue was not available. They are a complete fraud. Be very careful and keep close eyes on the charges on your credit card when it comes to CheapOair. Never in my life again will I book a ticket with this pathetic scamming company.

I would like to thank you for helping me get my ticket for my grandson. The lady I talked with was very helpful and polite. I will recommend this company to my friends. This is going to be a Christmas gift to him, so thank you again for everything.

I booked a round trip ticket to Barcelona. They charged me immediately close to $900. I called to change credit card. They said it’s not possible. So I asked for it to be canceled. Even though I was within 24 hours (1 hour after reservation), they said there’s a fee of $25. Then if I wait longer it goes up to $75! So I canceled and paid the fee. Now I’m finding the refund comes in 5 different pieces/amount for each component of the reservation ie. ticket itself, seating fee, insurance, their fee, etc. and it can take up to 3 weeks!!! Very old fashion system. Polite reservation agent based in India. But will never use them again. There are much better companies to use with similar prices.

I was booking a round trip flight from Chicago to Honduras and somewhere along the way I selected the wrong return flight. Of course, I did not realize this until after I booked the trip. I called CheapOAir and their representative, Pete, was able to correct my issue with no issues or delays. Pete also accomplished this in a courteous and professional manner. I will highly recommend CheapOAir to anyone who needs to make travel arrangements.

I booked through CheapOair, the condo and flight. They sold me insurance for the flight. We were guaranteed priority first while boarding. This is the reason why I bought this for 3 adults. We were the 6th group to board, both flying to our destination and returning. The condo was not as described, to add to this. We could only stay there 1 night, no wifi, TV, tub with jets was broken, very dirty, coffee pot didn't work and neither did the hair dryer. Thank goodness another condo down the road put us up for the week. I reported this five times.

I had a very pleasant experience dealing with the agent over the phone. He was very helpful and polite. This is my first trip to Australia and the agent answered all my questions. I would recommend them to family and friends, and I will use them for any other trips that I plan in the future.

Forgive me, clearly I am still livid. Please be warned, ours was probably the worst case scenario but it happened. It was ridiculous at best and blatantly criminal. My niece and brother-in-law were left stranded in Europe after missing a connecting flight. At no point did CheapOair mention their ENTIRE remaining reservations would be cancelled and NOT refunded if this happened. British Airways refused to work with us because we used a third party and CheapOair washed their hands stating they cannot do anything because British Airways would not change their minds.

I am a private citizen buying a ticket to go India. Purchase of Turkish Airline ticket. While there was internet interruption on your end, the employee was remarkably persistent and called me at my home and completed the booking. Thank you Dilbert you were great.

When you pay you don't see what you are paying for. Once paid you find... they sold you tickets for the long dates. Correcting the dates immediately brought my tickets to over $300 more. When I said I see online cheaper tickets on their site! They said they had been sold out, the system is taking time to update the info. So, they make you pay extra. Try cancelling it! I was transferred five times back and forth to the same person. You better have some two hours to stay on hold. They credited my account to recharge it the following day. It seemed it was to go past the 24 hours, so they could charge me $611 of their cancellation fee + West Jet cancellation fee policy! So they told me. Different people cancel than those who sell the tickets and that alone should tell you that the company wants to make people give up before they get to the right cancelling team. Keep out if you can help.

I spent a lot of time trying to book an international flight. After selecting the flight and entering all my info, credit card, etc. when I hit BOOK, it came back saying that "Your ticket priced increased to..." which was double the initial price. I did not accept the new price; however, in seconds I get a call from CheapOair trying to "help" me book a flight. I asked about the site and the obvious scheme of attracting customers with lower fares and then the site "not working". I was told a crazy story blaming the airlines... etc. Bad business. Never shop CheapOair.

Manager have called and agreed to refund the cancellation fee and was very accommodating.

The Agent did a great job in satisfying customer. Job well done. Highly recommended to friends and definitely will make future bookings with this agency. They obviously know what they are doing in terms of satisfying their customers. Even though accent barrier is apparent it did not hamper the transactions because of courteous enhancement to satisfy customers.

I've used CheapOair over 4 yrs and it's generally good, except during this July 2018 when they charged my VISA for an extra $15.95 for seat assignment, without even telling me about it. I called them and they said that they would refund it. Two months later, I still haven't seen the refund.

I spoke with 2 different people within a 12 hour period. Both online. Both had no clue how to communicate and get my issue resolved. Last night I was on the phone until midnight with this rep that continuously went around my issue and tried to up-sell me. I was so upset that I was ready to cancel my flight and pay more with Delta. I never got the email with confirmation of my issue fixed so I messaged again this morning and took me almost an hour to get 2 simple questions answered - and then again with the up-sell. And you know what, I probably would of taken the offer, but he seriously tried to up-sell me before addressing or even reassuring me he would fix my issue. I have heard a lot of negative reviews, but I couldn't beat the price. BUT, never again will I purchase from this site. It's not worth the hassle. And it would be nice if you actually put more than just the good reviews on your site. Pathetic.

When I called them they quoted a higher price for the flights than it was indicated on their own website. They came down, and assured me it was the cheapest price possible. When I got off the phone I checked Flight Hub, their price was $45 lower for comparable flights, in fact the return flight was at least 5 hours shorter. They won't do a price match because the flights are not identical, even if better and no refund. Whatever you do, don't call them, just get the best price on the internet.

After contacting CheapOAir I ended up having several fraudulent charges to my credit card from the company. I did not authorize these transactions: 10/02/2018 American Air ** Fort Worth TX Type Purchases $33.24, 10/02/2018 American Air ** Fort Worth TX Type Purchases $39.87, 10/01/2018 COA*cheapoair.com air cheapoair.com ny $25.90, 10/01/2018 American Air ** Fort Worth TX $327.20, 10/01/2018 American Air ** Fort Worth TX Type Purchases $327.20, 10/01/2018 American Air ** Fort Worth TX Type Purchases $215.20, 10/01/2018 American Air ** Fort Worth TX $215.20, 10/01/2018 COA*cheapoair.com air cheapoair.com ny Type Purchases $8.00, 10/01/2018 COA*cheapoair.com air cheapoair.com ny Type Purchases $22.00.

I received very good services when I wanted to change the date. The gentleman that help me, was very professional and courteous. I was made aware of a discount I could have. CheapOair is a good way to go when you want a good price and excellent service.

If you plan to change your ticket date never ever buy an airplane ticket from this website. They don’t provide exact information if you buy a ticket that is not refundable and not changeable. When I call to change my date they are saying that the ticket belongs to another party and that party has her own policy usually non negotiable and no changes and refunds are allowed. You can never see this information on your card and they put everything in their terms and conditions that’s is impossible to find out. In that way you are stuck, you need to pay for a new ticket of course. As a consumer you have right so they are not working by the law and they don’t care for their customers at all. Even the manager was so rude to me…

Very patient answering my questions. Courteous and nice to talk to. Knows his job, very helpful. l definitely recommend it to all my friends and family. I will definitely use their services again in the future travel plans we have. Thank you very much!

I ended up paying A LOT for a ticket with 4 different airlines and a confusing itinerary and had to cancel as I had emergency surgery with a medical note FORBIDDING me from flying or I would go blind and they were unable to get refunds from the airlines. I asked to see the letters they wrote and I have not heard back from them.

That's right! You just spent hours on our site and frontiers trying to figure out the tickets and luggage situation. Booked flight. 5 minutes later CheapOair calls to confirm. “Mam to sit by you 2 children you'll need to pay us an additional $115... oh and we forgot to mention that it's an additional $38 per person per flight for a carry on...” what! That's insane. I am told, “Mam you can cancel within the first 24hrs.” I'm thinking it is free since I just cancelled. I was at work had to call them back a few hours later. Nope $150 to cancel or an additional almost $400 to sit with my kids and have a carry on. Frontier sucks and CheapOair sucks. Very disappointed.

When I booked our flight on Oct. 1 everything went fine but later we found the middle names should have been used on the tickets so I called to correct it and this person lied to us about a $29 fee to have our seats side by side. He said he would send a new itinerary within 4 hrs with the changes. That was at 8:30 pm. We did not receive any confirmation so I called back the next day. The first woman that I talked to wiped out my wife's ticket and had 3 of them entered under my name. So they put me over to customer service and we hopefully have what we need for our trip. It should not have taken 8 phone calls and 3hrs waiting on the phone for people to talk to you.

There was an error in booking a flight I had made for my daughter and her boyfriend from Kalispell Montana to Minneapolis Minnesota. When I booked online I inadvertently booked a flight that had a 19 hour layover in Salt Lake City which would not work for our family event. I called the number for assistance and the operator was extremely helpful efficient and knowledgeable. He rebooked our flight and got us a better return flight as well. Only concern is that I have not seen the new flight confirmation via email. Great service!

I recently booked with CheapOair for tickets, travel insurance etc to the Philippines. I made a couple of mistakes on the booking and had to contact Cheapoair to have them corrected. Although I had to pay for the correction, (after all, it was my mistake!) the team were absolutely helpful, polite, extremely efficient and accommodating... Nothing was too much of a problem to them and a speedy, informed efficient service was received by myself. Many thanks Cheapoair team! And I will certainly be using you again in the future!!

I traveled to Texas on an emergency basis to help my son recover from a serious illness. I booked my return flight through CheapOair on September 25th, but he needed me to stay longer. I tried to call the customer service number several times to change my reservation, but the call wouldn’t go through. I ended up reaching a customer service agent via chat and changed the flight to October 1 at the cost of an additional $75. I received an email to confirm my changes, authorized the additional payment, and then received a CONFIRMATION email saying my flight had been changed.

I tried to cancel a flight with the company and they gave me the wrong information on the cancellation policy for the airlines the flight was booked on. The mistake cost me more than $1,000. The company told me that if I canceled my ticket I could only use the credit to the same country as the original ticket, which is ridiculous. I understand the change fee but not limiting where I can go. I would not recommend this company at all. The manager was just as incompetent as the sales rep. They never told me any of this when I booked my ticket with them.

I worked with Jonas. Excellent service. Very professional and worked hard to please customers. I would highly recommend this service as customer service is the best ever. Went out of his way to satisfied my needs to get to NC. I would use this service again.

I am very pleased that Cheapoair reached out to me and resolved my problem. They corrected the typo on my wife's ticket at no additional cost. Thank you Cheapoair! It appears they have much better customer service than I initially thought. I have corrected my rating to four stars.

I have never worked with such a devious group of people! They will change your flights and make things very difficult on any passenger if you don't buy their insurance or their other packages! Along with this issue oddly enough our credit card that we used for this site was hacked!! I am so disappointed that they have been able to continue to work this way. I am surprised the airlines even work with them. Stay away! Scammers and hackers!

After looking online for flights to Seattle Washington we logged into CheapOair's website. After spending nearly an hour on the phone with the first agent he said that "as we spoke fares were going up" and that they were have technical difficulties, and he would call back in two hours to give us the best price available. After two hours I called back and got a different agent. After 1hr 49min, again I was told that the fares were rising and it was best to lock-in the tickets as we spoke. So we agreed on a price and ordered the tickets. After stumbling across the Expedia website the same tickets were nearly $225.00 cheaper. Bottom Line: I would never use this company again, because of their unscrupulous business practices. Making a profit is understandable but manipulating the truth is inexcusable.

Unable to book flights. System wouldn't take my card after associate enter my card too many times. So it blocked me... I called my institution. The problem wasn't on my end. This attempt went on since 9am up until 7 when a caring representative was willing to help me. I spoke to 6 different reps...my originally reservation they charged me for something I never asked for. So many attempts to charge my card. It by far was the most upsetting experiences...and each time I found a cheaper flight I missed the opportunity. Just horrible and reps was very dishonest except for the very last 1.

I had an bad experience. I will never gonna book ticket from CheapOair again. It was a long conversation from morning 8 am in the morning to 2:30 pm with the agent and supervisor too for booking cancellation. Agent told me to refund the amount but he wants to charge cancellation fees which is $50 after knowing that the ticket was non refundable ticket. After committed they wont give us the refund.

I'm working in Seattle, had an emergency come up and had to fly home to Santa Fe, New Mexico. The agent that helped me went above & beyond the call of duties. Got me an excellent deal on my ticket. Will go through CheapOair tickets always and I tell everyone I know to get their tickets through CheapOair tickets as well.

Online order has been very difficult due to system slow. I have to enter all personal information over and over many times. The booking was sold due to system. I hope in the future better for booking. I lost the deal and had to paired $100.00 more. It was very upset. Thank you.

I'm still waiting on my flight information on my tickets to be emailed to me. The customer service Lady was very nice but still waiting on my ticket information. I had to book by phone. I do wish I would get my email for my ticket so I can finish planning my trip, However customer service was talking so fast I tried to write down everything.

Our trip to Africa in June was wonderful. The nightmare dealing with CheapOair was not. Our original departure was cancelled and we re-booked the next open departure. Not only was our ticket not flexible (cost $74.85), CheapOair charged us $1,522.35 stating Emirates Air penalty and another $750.00 for their penalty... total of $2,272.35 in penalties! When I contacted Emirates Air they denied any fee to change our dates. To add insult to injury the insurance plan purchased through CheapOair cost $2,397.00 and TripMate's cancel for any reason insurance does not cover cancelled departures. WOW! I would not advise purchasing any travel through CheapOair.

Philip, Susan, and Georgette were the names of the employees that handled our reservation and booking. They were all very courteous and professional. Our rating for each of them is excellent and very effficient. It was a pleasure dealing with each of them. Excellent customer service is rare nowadays. Keep up the excellent service.

It was a nice experience trying to find low rates, but in the end he did a great job. I had to wait for about 1 hour got to get the information that I needed for my trip. My representative was very professional in finding what I wanted.

Booking flight to Salt Lake City in November - I initially did everything online, but did not receive a booking number so I called CheapOair and talked with one of the reservation persons and got booked for the flight in November. I am glad I did check with them because I was not booked for the flight and had to be booked on a different flight. The reservation person was very patient with me and helped me get booked for the flight. He was knowledgeable and very helpful.

I had some trouble and had to call to speak to an agent. He was very helpful and my problem was resolved quickly. I would definitely book with your company again and recommend CheapOAir to others. I have already notified my family to check with your company first.

I purchased this ticket for a friend and I could not be happier. I've flown a lot in my life and this experience with CheapOair was as good as it gets. The price was the best available and I compared it to my AA miles offer as well as other airline offers. I had to change the flight after the initial purchase and that's what made me a committed user of CheapOair. It cost $38 to change from one week to the next and the process was as easy as could be. I am really impressed and I'm not easily impressed. I used to be an Air Force pilot and I've flown enough commercially to know excellent service and this is definitely it!

Unlike all other websites, you cannot get a full refund for any tickets purchased through CheapOair. They are "cheapo" for a reason. After having accidentally booked 2 tickets on their website, I called their customer support within 15 minutes to cancel the reservation. That was when I discovered the customer service rep will charge me $50 PER PERSON to cancel the reservation. This was later reduced to $30 as a "one time exception". Needless to say, I feel cheated and was forced to keep the reservation since the cancellation fee was 30% of the ticket price.

I was overcharged on the changing of day for my tickets. I ended up paying about 1500 on changing my 2 tickets from Wednesday to Tuesday. This is ridiculous and a big rip off when I could have just called the airline directly. They would have only charged me 200 in total. Have in mind I had booked these tickets a month in advance so I could save money. I did not save anything instead I got overcharged. Never use CheapOair. They rip you off!!!

The agent I spoke with was Gary from India. He was very efficient. He was very patient with me and I kept on asking about pets if they are allowed in the airline. He looked what airline we will be and asked if pets are allowed so he can give me the accurate answer. I am very grateful about that. I considered that as kindness and understanding of the thing the passenger is concerned about.

The personnel helping me were accurate, friendly and able to get the job done at minimum of time. I would recommend these people to my friends and I would be happy to book another flight on CheapOair. It was very helpful to have my seating assignment reserved. It was a good deal. Thank you.

Trying to cancel flight due to medical illness. Was placed on hold two different times and it was not clear why. The first time I waited over 5 minutes and hung up. Today, again I told the agent what happened to me and again I was placed on hold and finally hung up again. I then sent an email on their link for comments, at that point I got a call from Ukraine and the agent said he had sent to email cancellation. I explained that this was very bad customer service. Felt like it was really easy to book it, cheap, and then when unable to fly- trying to cancel was difficult. I will not recommend or use them again.

I bought airline tickets online. Tried to order a rental car to reach my destination, but was refused because I was over the age limit. I called to check on that. I was helped rent a car. I asked for a rental agency located at the airport of convenience. When I received the confirming email it said the car was off site. I called again and had to cancel that car and rent another from a different company. Hopefully, All will go well!

Customer support is worst here, support guys doesn't help you and they are very rude!! I had to cancel the booking with them and book directly with airlines. As they are third party service providers, they act as layers between airlines.

My flight was canceled and I tried to call CheapOair to reschedule for another flight to replace the canceled flight that's not at fault of the consumers. Every single time I've called them and able to reach a human voice, they kept on pushing the responsibility to another department (Canadian or US department???); 100% pure lies and unwilling to deal with troubles and concerns of consumers. Why do I have buy my flight from this company? What kind of service are you able to offer or actually willing to do when something happens? 99.99% nothing.

I am now writing in response on my bad review of cheapoair, the head supervisor called last night and apologized for our troubles and they gave us our $600 back which is awesome. We have booked with them 3 other times and never had a problem before but now we are very happy with them and will use them again! THANKS CHEAPOAIR

Okay ,the dispute is resolved .I am satisfied with their service as CheapOair explained me that respective i.e SA airline repeatedly canceled my booking and cheapOair has no option left other than to refund me.So I have requested them to refund me.

The agent was helpful in finding flights needed and keeping within my budget. He searched for flights that would be in the time frame needed and helped with information regarding return flight and the best way to proceed. He was always polite and respectful.

Very helpful and friendly staff helped me get a good deal for my flights. I was unable to complete my initial booking because someone else took the last seat. Fortunately your sales assistant found me some good alternatives. Happy to recommend and will use again.

I booked a ticket to New York and when I got the itinerary I found a mistake in it, in less than few hours I called the customer service to fix the problem and they charged me $370 to fix the mistake that was due to a glitch with their website but they never agreed it. This is a scammer company and is stealing money from people. Stay away from CheapOair.

Great job, was very helpful, great service. Would recommend CheapOair to all my friends and family, had to change my flight coming back so I talked to representatives and both were very helpful in all aspects, and both representatives were very respectful, l fly at least twice a year.

I was booking a flight online, and had come to the very end - all of my info was in - suddenly I received a phone call from 8334044070 claiming to be CheapOair. I did not answer the first call, but answered the 2. They had a lot of my info and said that they had a cheaper flight, etc. I suddenly realized that this was not right and hung up. Googled the number and this is what came up: https://scamcallernumber.com/833-404-4070. I then canceled my credit card, and called the CheapOair number - they would NOT assist me in any way, would not check the scam number, offer assistance, etc. This is criminal on their part. Their site is not safe - BEWARE!

The agent was very helpful as to problem making my flight reservations and seating. He was very professional. Did make reservations online with "OneTravel" but when I called (due to mistakes on confirmation) I was given CheapOair rep. Really happy, but should have been told beforehand.

I found out that a dear friend lost her son and had to make arrangements to fly to NC for the funeral. I was able to book my flight and car rental through CheapOair with ease. Got a great price on my flight and car rental. I would definitely recommend CheapOair to my friends.

One of the agent overcharge me when booking my ticket, but in spite of that customer service was very helpful in getting to the bottom of what happen in order to resolve the issue. Thank you, CheapOair for your excellent customer service.

My booking no **. I travel back in February 2018 from SDF to New Delhi. I booked my flight on the << phone>> from SDF 3:31 pm > to LGA 5:41 pm. Layover time 2h 14m (I HAVE TO TRAVEL FROM LGA TO JFK FOR CONNECTING FLIGHT IN 1H 30M). JFK TO CDG TO DEL that ticket cost me $1294.70. So whenever I call CheapOair to cancel my flight they say that flight is non-refundable so I asked for different flight. That flight cost me extra $629.93. So total I paid $1924.63.

I purchased three airline tickets with CheapOair for a very good price and the flight was direct from OKC to Orlando. Too good to be true. A day before the flight the company canceled my flight and offered me another one with one stop, inconvenient departure and arrival time for much more longer fly/overlay hours. I have been told I need to accept it or they will give me my money back. I already was schedule my time going to a wedding and having days off from work. With no much choice I agreed on the change and try to rent a car through their website. The prices were "too good to be true"- $6.00 or $6.54 per day.

The representatives were very good and very patient and informative. Thank you very much for the good trip schedule and hotel arrangement. I will definitely will recommend this site to other people and my friends which I have already done.

USA citizen way from this band of cannibals. They stole from me $1750 and make my vacation hell. Make this company viral in social media to stop their criminal activity. I don't wish my enemy to book ticket in this company. They don't speak English and don't have an American culture of work. It is my first time in life to know that unskilled worker and horrible service to be used as an opportunity to make money.

They were so friendly and helped me. The information they gave was very helpful. The service are very good and the communication as well. To choose CheapOair was a good choice. I use CheapOair all the time. Thank you so much.

We had booked tickets for Vegas a month ago, and received an email with totally different tickets. No explanation, just to confirm the new changed tickets. We would have lost a day in Vegas, and had to change planes during our trip, where our original tickets were direct flights. There was no restitution for the inconvenience and we requested a refund they say we will get in 7 days.

I’ve purchased many international tickets with CheapOair in the past. In one occasion, I had to postpone my return to the US due to serious health issues. My change of date of return ticket price was increased by at least a 70% of the total value of it. After that experience, I bought a pair of senior tickets to surprise my parents for their anniversary. Health issues are preventing them to complete this trip, so I was forced to cancel it. When I called before confirming the tickets, an agent informs me that a $50.00 dollar fee will apply if cancellation occurs after a 24 hour period.

So far booking process was very good. We hope no backfires. The agent was outstanding trying to get the lowest price compared to all the research we did. We should of called them first. I recommend to give them a try. We had issues years back with CheapOair and said never again but we are trying again. Wish us luck as it’s a very very long flight.

Haley was very helpful in changing my flights to my liking! She also took care of the seat assignments and meal preference setting for me. She answered all my questions satisfactorily. I just wish I did not have to pay the $59.99 fee for changing my booking. That would have made me very happy.

I was looking for inexpensive flights and I found what I thought I needed in CHEAPOAIR. My friends in Singapore made the booking, paid for the ticket and forwarded to me the details. I noted that it was just the booking number and it stated that the e-ticket would be issued later. After waiting 24 hours and no update, I called customer service to ask about the e-ticket status. I gave all the information about myself (the passenger) but to my surprise they only would give out information if I knew the telephone number and the billing address of the person who paid. I waited 20 mins to get this frustrating answer. I would like to remind CHEAPOAIR that security is for the passenger and not the payer. So if you really want to authenticate, please do it on behalf of the passenger and not the person who paid the ticket. It's 36 hours and I still don't have an update. Hope I still have a flight booked.

I was charged $135.01 extra. I told agent I had to change tickets leaving MYR for BWI due to impending hurricane. The purchase price listed on my paperwork does not add up to $323.39 no matter how I look at it. Where is the credit for the amount on ticket previously paid for? I think I will use Priceline in the future.

Just booked my flights through CheapOair, mind you, I usually use Expedia or Hotels.com to do any bookings. Anyway, CheapOair has charged me over $50.00 in service fees above what the airline charged for going through their website to book my flight. So much for saving any money, they are a rip off. I have been on the phone with them all morning in regards to my fees. First they were charging me twice as much as what the airline was charging me for my baggage ($60 each way rather than the $30 that Spirit charges) and I questioned that and now they are charging me this service fee. I checked with Spirit directly and I could have gotten the tickets going through their website directly without paying any service fees for the exact same amount. Cost me more money rather than saving money. Will never use them again.

I needed to make a change to my flight plan. Upon contacting your company. My wife began a very pleasant conversation with Sammy. Sammy was not only helpful, he was pleasant, knowledgeable, and very accommodating. My wife was so impressed with Sammy, she asked to speak to a manager but none were available. I remain a customer of CheapOAir because of the amazing customer service I receive.

Kyle was extremely polite, patient and helpful. I give him 4 stars. When I return home, I hope to give another 4 stars for the experience of flying to and from Atlanta on CheapOair. If he's a good reflection on the company, I'm sure I'll have a wonderful trip! (Incidentally, when I create greeting cards, I always print "An El CheapOcard from Nancy.") on the back.

Helpful and resourceful. Met the need and acquired necessary info. Polite and respectful. I feel better now that my retrieved flight info. I'm glad that God blessed me opportunity to call while working overnight shift. Looking forward to using your services again.

I booked with Stanley - very patient and helpful in booking my flights. I spoke to Ashton in customer service, same results. Patient & kind & understanding. I just hope my trip is as successful! Thank you. Hoping I have no delays, cancellations or problems.

CheapoOAir offered 3050 HKD return tickets HK-Auckland, with points worth 100 USD. Well-funded VISA didn't work because prices are only intended as scam advertisement. Was told not to try booking again.

I had called in and spoke to Roma, She had handled the change of date with great expertise and it went very smoothly. I just didn't like the high fee which she had apologized for and she could not do anything about the amount. However she compensated by being very professional and kind in dealing with the changes. She gave me the same seat assignments and I am very satisfied with her job, She deserves a good raise for doing an excellent job. Thank you Roma and she should be promoted to be a lead person or the other new people should listen to her so they will get tips from her skill. Thank you again Roma. Good job.

Booked "Business Class" airfare from Tampa to Rio de Janeiro through CheapOair - it turns out that the first of 3 legs is in economy. The fares for 2 passengers were priced in Australian Dollars at AU$2,561.66 with the statement "Your credit card may be billed in multiple charges totalling the above amount" - Well the total debited to credit card (from a major Australian bank) was AU$2,638.50, including a foreign exchange charge of AU$76.84. Inquiries via CheapOair "Contact Us" have failed to produce any response.

I originally had a specific flight in mind when I called. However, the agent did some research and found a less expensive flight that even allowed another day on my trip. It was an excellent experience. I recommend this agency to everyone. When the title of the agency says CheapOair, it really means you will get a cheap flight.

Your representative was very informative and friendly. He helped me choose the right flight to fit my needs while saving me over $300. I will always use CheapOair for my flight needs. I have recommended your website to others.

Please whatever you do, DO NOT use them! My flight got canceled and I have been try for a month to get my refund, they are giving the runaround how they are waiting for the airline to give them the refund code. I called the airline, they have not requested the code on CheapOair side. They always say they will call me back. They said that 4 times. Each time I called them myself. I asked for the manager, he said he happened to be the manager. Really, managers answers calls now. I ask to be transferred to the US side, she said he can't. Only India side of customer service. Not true, I spoke to someone and they said I can always request someone in the US side. They can't even tell me how much they can refund me, since it was only the returned flight that was canceled. As of today I still don't have a refund! This is BS!

Reservations for air, hotel and car. The CheapOair representative was extremely knowledgeable and patient in coordinating my trip. He left the phone often to double check information and asked me detailed questions to help me get the best discounts. While still on line with him, he emailed my completed documents for my review.

Awesome customer service, one of the best people out here, highly recommended. One of the most quickest and best people to book a flight with. I’m highly happy with my booking. Thanks to my friend for telling me this company.

It will be my pleasure to tell you about my experience in reserving my trip thru CheapOair. All of your customer services reps were patient, informative and professional. The service was impeccable! I am sorta anxious to see how the flight will be. If it is anything like the service that was provided by your customer services reps, then I will have a very smooth flight. Thank you for the opportunity to voice my experience.

Purchase a ticket... the price and arrival date and time was perfect. However, once I paid my itinerary locations and date was different immediately call the site and stated a problem occurred. I booked departure on the 9th from Baltimore at 7 a.m. with arrival at 10:55 in Dallas. Now I’m going to Florida with a 24-hour layover in Florida then Dallas. I was advised see the fine print and this is non-refundable even if it was purchased 3 mins ago. Additional cost to go directly to Dallas is doubled the ticket price or lose your initial payment. On fix income. This is pure evil.

If it wasn't for CheapOAir I wouldn't be able to fly from Ohio to California to see my children as much as I do. They have the cheapest prices I've seen in years. The awards program is an added plus. Love it. They have the friendliest customer service, and you can take care of all your needs, on 1 website. Hotel, flight, and car.

I bought my plane tickets and they charged me services that I never chose, like to book my seats. I call them to get the credit immediately when I saw the transaction and they told me that they would give me the credit. That never happened and when I called a second time they told me they would give it to me but I had to give them all my information such as credit card number, address and others for verification including expiration date and security code which I did not give them because I suspected have to give so much information.

CheapOair please NEVER book airline tickets with them. I booked my tickets 5 Months before my travel date. After putting my trust in CheapOair they play this game where they send you an URGENT email mentioning a LEG of your existing flight that they booked was CANCELLED. THIS IS A LIE. After speaking with Air Canada they said they never canceled my leg coming home. Second, they would never charge $200.00 for the change because it was the airline who made the change. CHEAPOAIR IS NOT A RELIABLE BUSINESS. PLEASE DO NOT USE CHEAPOAIR. Ruben ** the VP of customer service is also a very dishonest man. I have emails to prove it.