CheapOair Reviews

On April 16th 2018 I booked an Enterprise minivan rental for pick up in the US through CheapOair. I was quoted not only on the website but also in a confirmation email a total price in Canadian dollars. 9 days for $528.13CAD was a fantastic price! When I received the 2nd email from CheapOair, confirming the reservation with Enterprise, it then revealed the price of $513.13US!!! A significant increase in price with a currency of exchange of 30%. I called to sort this issue out, and they immediately canceled the reservation, and agreed to book it for me over the phone and to honor the CAD price. Again, I received the confirmation email quoting Canadian dollars, but when the 2nd email arrived it was again $513.13US.

Had a few problems with Airline changes but was aided by your rep to correct the problem. Good Job! We were happy with the savings re- our trip and the manner in which the staff handled everything on a timely basis.

CheapO air has resolved this issue with Me

I purchased airline tickets from CheapOair for me and my wife. I made an honest mistake and her first name Kathleen and put the LH transpose the letters and now they want to charge me $75 because of an honest mistake. I’m not changing the passenger name. I’m changing two letters of the same passenger. I feel that is unfair in they will give me no help at all. Called them three times for help or they kept saying was $75 and then we can help. I feel the company should resolve this little problem since the airline already change my return flight to a later time. Also the flight is seven months away. I feel that’s long enough to change the ticket.

It’s tough to get help making a reservation, you have to do most of this online now. CheapOair provides a good service. They helped me to save money and I feel confident flying United. It was a good experience for me and I feel confident.

They charge $75 for cancellation or reschedule, not free within 24 hours as advertised. Within half hour after my booking, I found out that I need to change the date. There was no change or cancel buttons on the booking site, I had to call them.

Unfortunately I had a very bad experience with CheapOair this time, I did pay for Enhanced Seat Assignment. Included taxes they charged $243.50. After I get confirmation from them the seat they give to us was not liked we selected from begin. I did contact to customer care and also airline, very stressful process (numbers of phone call, and email with them) and after they sent me $19.9 refund that it is not what I want. Please help us resolve this case problem, I'm hoping I still has trust in them and able to keep business with CheapOair in future.

Unable to select seats: No full refund within 15 minutes - I booked with CheapOair and was unable to select a seat through their website. When I called them they told me I could get an middle seat. I asked about using the ticket purchase for a new ticket and they couldn't help me. Orbitz allows full cancellations within 24 hours. CheapOair said the cancellation fee was $75.00 and that it is written in SMALL letters on the payment page. The supervisor said it was in SMALL letters. Lol. I am never booking with CheapOair again.

Months ago I booked My dream vacation with CheapOair. I was very excited to be able to book business class for such a long trip from SFO to be BKK. When booking my trip I purposely looked for flights with no more than one stop. I found and purchased a ticket for one stop each way. I booked and confirmed my seat assignments with my spouse for all flights. In booking my trip I purposely looked for flights with no more than one stop. I found and purchased a ticket for one stop each way. I booked confirmed my seat assignments with my spouse for all legs of our trip. I was very excited to receive everything I wanted in a flight through CheapOair. However on March 7 at 9:59 am I received an email from CheapOair stating that my scheduled flight had been changed and due to the fact that another stop was added in my return trip home that I would be required to get a transit visa for my spouse and I.

Very nice, no serious problems, I took the flight and room special. Linda ** and Lisa ** daughter. Just hope the Stratosphere is not too much of the younger people, maybe I would have been better with Circus Circus. Been there many times, however the agent gave me his best choice was Stratosphere, but as I said, I am 72, and daughter 50, so hope it's not too loud or too many young wild people. Circus Circus was where I stayed last 3 times, was not bad at loud or too many young people more family orientated, Thank you.

I called CheapOair with some questions and received excellent service by telephone from "Alan" (I believe that was his name). Also, when I booked my flights online I discovered a problem. I called customer service and was able to change my itinerary for a small fee.

I booked tickets for me and husband on March 31 to fly roundtrip. When I was booking I choose flight back April 10 11 P.M., I got hotel and car too. I received the confirmation e-mail. I used CheapOair many times before and was 100% sure that everything is ok. After I arrived to San Fransisco April 8th, I looked at the ticket back and saw that my and my husband's flight will be April 10th at 0645 in the morning, which won't suit me at all, 'cause we needed to be in town for the day. I don't know how it happened, because I chose flight for that day but for the evening. I called customer service, explained the situation but got an answer that I got what I chose, that there is no way anything is wrong and that they can fix it only if I will pay $400 for rebooking and that it was more than a week since I booked it so I should know better.

Kianna is a wonderful agent. She was very, very helpful. She assisted me as much as she could even though I know it had to have been hard for her to keep that smile in her voice when she dealt with my mother, who helped pay. (A VERY challenging person). Another gentleman helped but I don't know his name. Thank you all for your amazing professionalism.

Company reached out to me several times to resolve the issue. When I finally answered the supervisor asked what the situation was exactly, then offered a resolution. Very satisfied with their relentless efforts to make things right again.

I book with CheapOair frequently. I booked a flight under my own name and then realized I could not travel as anticipated. I booked a second ticket for my colleague to go in my place. I asked CheapOair to give me a credit with THEM so that I could use it for a future trip. CheapOair would not give me such a credit with THEM even though I travel to Atlanta and New York City frequently. I don't believe this is the way to treat a valued customer. In fact, I do not feel valued at all. Therefore, I will use a different booking agent in the future.

I tried to book a flight with Orbitz and their price was $241. I then went to CheapOair and booked the same flight on the same plane and their price was $126.60. I will book through CheapOair from now on, I am glad that I checked them out before I paid Orbitz.

They called me, resolved the issue and refunded.

I'm not very "computer proficient" so tend to avoid websites. I'm glad I tried this one however. CheapOair was easy to navigate and use. They were able to book a direct flight for LESS money than the one I was trying to book directly with another airline! I definitely will use them again.

I am happy with the way they handle my reservation. The way l was approach and everything by the representatives were professional and hotel bookings and so forth is excellent and hope to recommend my friends to you in future.

Due to emergency I had to cancel this flight and rebook another leaving sooner. CheapOair told me for $100 that I could cancel and I would be given a credit to use on American Airlines a year from my original booking date. I have the confirmation email stating all the conditions. Today I called to use the credit and was told that I would have to re-book from the same departing location which was China at the time that I first booked. What, I am not in China anymore and if that was the requirement then that should have been told to me.

I was making a reservation online, thought it had gone through, but wasn't able to complete. I called the toll free number listed and was able to complete my reservation. I prefer to do it myself, but I would not hesitate to "speak to a real person" after calling. Very professional, competent and detail oriented. Thank you.

DO NOT BE DECEIVED BY THE POSITIVE REVIEWS ON THIS SITE. We are military! My wife just purchased tickets just yesterday night @ 8pm, I asked her to ask them 4 times if we would receive all of our money back in the event we needed to change, they said yes. We were on speakerphone. Before we made the purchase, I took the phone from her and asked if we would be able to get our money back if we canceled, he told us as long as we do it before the 24 hour period. This morning we attempted to cancel because we needed to, which I suspected we might, and they told my wife who is military too that they would keep 50 dollars per person. That is not what they told us or informed us when I asked. CheapOAir is deceptive, do NOT book with CheapO! You will regret it.

Ron was very helpful in finding a convenient flight for us. He was courteous & accurate. He called me back as promised and gave us good advice regarding travel protection. I would recommend CheapOair in the future to my friends.

A friendly reminder that please don’t book tickets from this airline. They rip off people by charging money. I booked two return tickets from my family for India and they charged almost $2000. 1 day and half they send me an email that flight got canceled and the trip was for 10 days. They offer a flight with only 6 days trip. The customer services was very very bad and not helpful. They only said about refunding tickets or the flight they gave me. The refund will take almost a month and there was no accommodation done for flight on the same day. The staff had no proper information.

I booked a one way flight for May 2, 2018, only to find out 7 hrs after confirming the flight ticket, that I would have to push that date out to May 21, 2018. Upon calling CheapOair, they changed it for an additional cost of $159 which seems like a "money grab" because in all likelihood this change would cost CheapOair absolutely nothing. No regular in-person Travel Agent would charge such a huge fee.

I had to go to a funeral in Chicago. And it turned out to be spring break during my return ticket home which I hadn't purchased. Your company found me a seat... with great relief... Funerals are stressful enough. And your company came through for me.

This is my very first experience with your company. So my experience is all new. A friend of mine said I would be charged for each piece of baggage. That was not discussed with me by the person who handled my reservation. So we'll have a better opinion after I return.

I am writing to complain about CheapOair command their level of customer service. I am incredibly frustrated with their lack of empathy in response to the fact that I had to cancel/postpone a trip due to medical reasons last year. They charged me a penalty fee to reinstate my ticket and now they are not willing to reinstate my ticket again due to the fact that I had to postpone again due to my wife having to have her pacemaker fixed. NEVER WILL I DO BUSINESS WITH CheapOair.com again and I will make sure that NONE of my friends do business with you either.

You guys are despicable. You sold my phone number to marketers, everything on my ticket you confirmed was not. You did not give Alaska Air special instructions for my invalid mother. I will give as many bad reviews as I find places to do so. Worst company I ever found.

I booked a round trip flight recently with CheapOair and my receipt/confirmation showed a cost to Cabo San Lucas @ $424.20 each including taxes and fees. I then received another receipt later that day showing an extra $59.50, but I checked my credit card and the only charge showing was the $424.20 each so didn't worry about the higher amt.

Booking a ticket Fort Lauderdale to Buffalo - I had a great experience. The agent was polite, professional, and patient. I had a bad experience with another company where on hold for a long time and will not use them again. I was sold with this experience.

Tried to cancel almost immediately after scheduled flight thinking I had 24 hours to reconsider. Would not cancel without paying $50 for each member flying. Most companies have a 24 hour waiting period. Will not use this company again.

The service from this company and staff are first class. They could not have been more helpful. I have booked two flights with them, and I expect I will be booking more with this company again very soon. A great travel company to deal with.

Agent/Supervisor was patient and very courteous. Thanks to these, relatively, low paid employees that management can get away with some of their incompetence. She deserves a 5 STAR; not management. My problem was solved, when the CheapOair server didn't work. I was given some "** and bull" story, then I asked for a supervisor. It took some time, but she made me a happy customer.

I was under the impression that I got round trip tickets on Mar 28 only to find out that it was a 1 way ticket. Then to be told I couldn't get a refund only to have to purchase a return way ticket back.

I am complaining about CheapOair. The children's money for school trip. They took the money and no refund?? The first name was wrong on the ticket and cannot fix it so we have to purchase again. I phoned them and they are answering from India? You ask them to fix the problem and they give you a runaround. "That's the Flair AIR to fix the problem" But I book with CheapOair??? Will never use them again and will stay with the popular air companies. Scam! Scam! Scam! CHEAPOAIR TRAVEL SCAM!!! READ ALL REVIEW BEFORE USING CHEAPOAIR. IT IS ALL OVER INTERNET!!! FILT.

I booked via CheapOair a pair of round-trip coach tickets between SFO and CHS. I later asked CheapOair to upgrade the tickets from coach to first class. I verified with the airlines (American and United) that they charge no penalties for such an upgrade. CheapOair should have charged only for the cost of the ticket upgrades and a second booking but instead it charged the full cost of both the coach tickets and the first-class tickets. Thus, I was overcharged for the full cost of the coach tickets ($1,392.20.) CheapOair adamantly refused to refund this overcharge.

Everything, from making the reservation by phone, airport service, smooth and on time flight, nice flight attendants to a smooth landing was excellent. Would definitely recommend and do it again. This is at least my 10th time using CheapOair. Thanks for everything.

CheapOair are identical to thieves. Reservations were made online and it was unclear that two airlines were involved so that each ticket was only one way. The costs, subsequently, were significantly increased without my knowledge. When I inquired, the accounts person was incredibly arrogant and rude. If I could give this company 0 stars, I would do so. Stay away from this company.

I get spam advertisements for CheapOair on almost every other site I go to. Even on my battery charger. If that wasn't bad enough, the prices are falsely advertised. It will say 400 then when you click on the advertisement the price jumps to 520. Within an hour of looking for the best flight, the price jumps to 650$ by time you are ready to purchase. Don't make the mistake of using your atm card as you have no protection. The hotel was all fake pictures, under construction which wasn't listed, and way overpriced. CheapOair ruined my vacation. I am so upset I don't even know what to do.

We are totally pleased with CheapOair. This is our first experience and there surely to be more in the future. This trip is from Oregon to Missouri to spend an enjoyable week at Branson with lots of great country music???

Excellent for booking when an emergency comes up or you forgot to book a flight at the last minute. Would not use another company. The process is very convenient and easy to book. Feedback is excellent. All availability is given to you immediately to select. Thanks.

I recently booked a trip and was charged for my trip three times for similar amounts to three different companies. It caused my checking account to overdraw and cost me over $300 in fees. When I advised them that they would need to reimburse me they told me I needed to take it up with the individual airline. I have had to file fraudulent cases through my bank because they would not admit fault. This company is very unorganized and I would not recommend them to anyone unless you want to take the chance of having multiple unauthorized charges hit your account. Very dissatisfied!

Made a reservation for 3 April at 0655 leaving Ft Walton for Tucson. CheapOair mixed up the reservation and it was accidentally made for 6 April. Since I had already bought the ticket and the seat upgrades I figured they would just apply the cost of that ticket to a rescheduled ticket for the appropriate date but I was charged 438 dollars extra for a mistake that they made. I have not been able to get a refund and was yelled at by customer support at CheapOair's outsourced call center in India. I will never again be taken by these scam artists and I hope my experience saves someone else from the heartache that I've gone thru.

Speed was good and slight accent. We have received what we asked for except for the confusion that San Jose was not in California but in Costas Rica!!! When we asked for first class we found that was not available as the agent assumed the San Jose was California. S ** will be flying coach and not first class as we desired. Big difference... language barrier???

I've had the most horrifying and troubling experience with your service and customer service. This is the first and last time that I will use them. I was in need of being in Denver the morning of 5 April. I went online to find a ticket and via a search was led to your website. I put in the dates that I needed and clicked, when I saw the fare, to purchase. I thought that I'd purchased for the date that I requested, only to learn that your site offered me an alternative date, first, opposed to simply the date that I'd requested. I immediately called to indicate my error and attempt to rectify that matter.

Horrible experience. Trying to book a flight from Zurich to London but the flight that was booked was Basel to London (through the CheapOair website). I called them to cancel the flight but they refused and refer me to contact the airline which is out of the country. Beware of this deceptive site. I will never used CheapOair again.

Tickets to London - After going to several different sites in search of a good economical fare to London, a friend suggested I try your site. I called the number on the site and the agent was absolutely wonderful. His name was Harley and he took away any anxious feelings I had about online reservations and made sure I was comfortable with the flight he suggested for me! 5 stars for Harley!!!

I called to get prices on a flight for my sister and I and the operator found us some reservations with great prices quickly. I was on and off the phone within a 1/2 hr and am so excited about the RT fare we paid for the tickets.

I was able to get the flight I wanted. The customer service rep for CheapOair was very helpful and easily to understand. She went out of her way to assist me with everything I needed. CheapOair gave us a way to get to our destination with their credit card. I need to get to see my brother before something drastic happen. He just found out he has cancer in several places in his body. He was there for me when I had it. Now this gets me the opportunity to be with him.

I was very pleased how dedicated the person was who helped me book a flight. This person was very professional, courteous, and patient. I will definitely recommend CheapOair to all my friends and family. I rate this company with 5 stars!

Employees including their supervisor are arrogant. They, all, have a lack of customers service skills. This website is not anymore the same, their 24 hours cancellation is simply a joke. After 3 minutes of booking my trip for 4. They called me for confirmation. At the same time I did request for cancellation with supposed to be free, supervisor told me 5 minutes after booking that I will pay 50 bucks for each person's for a total of 200 bucks plus fees. Never again in this website.

Started to book a flight from Paris to Malta. Was originally $139, which was a bit high. They require $75 cancellation fee even within the first day, when others give free 24-hr cancellation and some give 4-hr free cancellation. Then the price jumped when I tried to go forward and double-checked another airline. Then I spoke with an agent, who tried to hard sell me, and I told him, "No. Thank you." Then I buy from Travelocity for $105, and I double check on CheapOair to see what they are at and in fact, even 10 min after my purchase from Travelocity, CheapOair is trying to charge $256 for the same flight. Will NEVER trust CheapOair again.

I am a senior CheapOair frequent flier. Last March 27, 2018 I departed CMI to DFW to HKG without any problem. In HKG Philippine Airlines my final connecting flight plane did not book me to Manila. I have to find another airline who required me to pay USD $602.00 to be booked to Manila. On March 31, I called CheapOair to request for a refund for the failed booking. Outsource customer service staff cannot understand my explanation. The problem was the failed booking from HKG to MNL hence my request for a refund for the HKG to MNL flight. Please help me.

The staff are very helpful & accommodating. They tried to gave me the lowest price as it can be. They answered all the questions I asked them. And they listen to my concerns & some request about the airline's services.

The agent was very helpful with professionalism, her information was clear with great up tempo manners. She tried to find a better deal - I saved $$$. Very first time I booked by CheapOair with great positive experience. It was easy, clear, trustworthy. Received my booking confirmation while I was on the phone. On top of greatest agent I got the cheapest price to go to Japan from anywhere else with great connections. Thank you - I recommend CheapOair to my friends and families.

Both ladies were very helpful in obtaining what I wanted. They both get an A plus. Please reward them. Both were very pleasant and patient and did a superior job. I will be using CheapOair from now on. I would highly recommend this site to my family and friends.

Multistop Air Travel August 2017 - no corrective action response for over 8 months after reporting problem. On 3 August 2017 my family and I were kicked off an Air Canada/Rouge flight from Toronto to Venice for no valid reason and CheapoAir never offered any assistance to help us reach our destination on time in order to catch a cruise and never offered any compensation for our troubles. We were left stranded in Toronto and our vacation was headed for ruin. CheapOair did not once offer the assistance of a crisis response agent to help guide us through the situation to find a workable solution. I had to find a solution on my own which ended up costing over four thousand of dollars. Their customer service is absolutely horrendous. They use a tactic of always changing the agent with whom one is working with so there is no continuity in resolving issues over time.

I was buying ticket from Myanamr to USA and the seats were available when I was purchasing and then SOLD OUT after I submitted all the information. I had tried it more than 3 times because the tickets were still available but SOLD OUT every single time I click submit. A few minutes later, I got a phone call from customer service and she said she can help me the airline and the price that I was looking for. I thought it's gonna be helpful and she took all my informations very quick and did not even give me time to speak. She did not even say a word that it is going to be extra charge for that. It pissed me off. The tickets cost $3020 and they extra charge $238 for the agent and taxes. I am not sure they charged that amount for travel assistance. I personally would not recommend to purchase from this website.

I don't know where to begin, I want a flight on a certain date and get a price, hit submit and get different dates with no way of cancelling. Call customer service and tell them they gave me the wrong dates and they tell me about some kind of mumbo jumbo about cheaper price for those dates, I tell them, "I only want the dates I punched in and not some random dates." He tells me for my dates it will be $100 a person more. I tell him, "That was not the price I was quoted so cancel everything," he says, "For $15 a person he will be happy to..." NEVER, NEVER GOING TO GET BURNED by these thieves again. BEWARE, BEWARE, BEWARE, YOU WERE WARNED. P.S. Choke on my $30 cancellation fee.

My communication with the Agent was excellent. I was able to complete the purchase of tickets for my trip in April. I also was making reservations for another person, as well. I completed the process including seating. The trip is from Philadelphia, PA to Jackson, Miss.

I requested for info to travel from Philadelphia, my home, to Las Vegas in May 14 and returning may 22. I was quoted 283. I asked to send the details to my email. When I opened my email -- it was reversed -- leaving Las Vegas to Philadelphia and returning to Las Vegas -- the dates were correct, cities reversed. When I called CheapOair the girl did not understand what happened {the word reversed} -- to resolve the situation I was told to cancel the present trip and she would help me redo my trip -- as it turned the trip went from 283 to 475. Their service is poor and they do not understand enough English to do the proper job.

I made a reservation for two tickets in online booking #** and the computer made an error. I put departure date July 5th 2018 and computer entered April 5th 2018. I called the agent right away and mentioned the computer error. She said, "You will be $150 for the cancellation," which she charged me. It’s not right. It’s not my fault. I Made new reservation booking #**. Please kindly refund my cancellation charges. I am a regular customer of CheapOair.

They will tell you that they will get you seat assignments and charge you $29, and they will tell you that they will email you the seat assignments. You NEVER get the seat assignments. You call them back and customer services keeps telling you that they never charged you $29 for the seat assignments and you were never assigned a seat. But they charged your credit card. Then they tell you that your refund will not go back to your credit card for 7-10 days. When asked why they do this, they tell you that they didn't do anything. All the customers they do this to -- imagine how many $29 they collect and then have to refund, but how much interest do they generate sitting on our money for 7-10 days?? They unconscionably lie to you.

The Service that I received today from your Sales Agent was - Professional, Succinct, Knowledgeable, Efficient, Dedicated to getting me the best price for my Ticket. In the past I have used other Airline Services and the switched to CheapOair where I have always had satisfactory results, without question, I always come back to CheapOair.

This was the first time using your company. Everything went off without a hitch. I loved the early alerts that let me know my flight was leaving on time before I arrived at the airport. I would recommend company to a friend.

I am appalled at the different tiers regarding seat choice and carry-ons aka “basic”. However the agent I spoke with changed our standard fare (seat choice and ability for carry-on bag) from a whopping $200 to at least $100, which I was grateful for. Our tickets still cost $848 to fly to LA which is astronomical. But I suppose it would be the same or similar on other airlines. I was very thankful for the discount.

If you make my mistake and use them to purchase a ticket, DO NOT BUY travel protection plan, it is total scam. After I made so many call and speak with 10 of them, to cancel my trip they offer me 20% from the amount of the ticket I paid. The supervisor who spoke with me gave me less than that. They are the worst you could deal with.

Good day! It is my first time to book a flight in CheapOair, upon booking I already had a problem but at some point it has fixed by the help of their agent Tibor **. On the departure flight I was disappointed to the seats were selected and confirmed upon booking which we selected the seat 43J and 43K and unfortunately we had move to 49J and 49K. It also happened on our returning flight which we selected the seat 43H and 43J we also moved to the seat 53J and 53H. Overall it was ended a good and safe flight. Thank you.

CheaopOAir has finally resolved the issue. After my initial review, they became more diligent in contacting China Southern Airlines and keeping me posted with the progress. I have just received my refund from China Southern Airlines. The agent/processing(?) fee from CheapOAir was not refunded (it was promised by one of their staffs when I requested for a refund sometime in January), but after all the back and forth, I'd let it go at this point. I updated to a higher rating - CheapOAir does want to maintain a good relationship with their customers.

AVOID this 3rd party self-serving firm. It will nickel and dime you and then some, without your approval OR YOUR AWARENESS...until you get your credit card statement... If I can give a negative score of -5, that is what I would do.

I booked a flight from Tampa to Thailand several months ago. Today with a little over 4 weeks before my flight CheapOair sends me an email saying they have changed my flight. The new flight they put me on leaves 2 hours before my connecting flights arrives. I called CheapOair and they just gave me the runaround and said they would call me back in a couple of days. I went online and checked with Air China and my original flight is still scheduled. So why did CheapOair kick me off my flight and why would they change it to a flight that is impossible for me to connect with. Avoid CheapOair at all costs. Oh and when I booked with them they added hidden fees so just one more reason not to use them.

Booking is difficult. I had to call your toll free number to finish. Your staff was very nice. I purchased the ticket for my nephew, I hope he does not experience any difficulty when he picks up his ticket. Since he is picking it up at the Guadalajara Mexico Airport.

Scammers, they trick you with deals, you try to book, they take all your information including your credit card information to the last detail. Then they tell you confirm change of price, if you don't someone calls you immediately on the phone telling you, "Someone booked before you and the seat is not available but we have these options for you", i.e. they will scam you online and on the phone, beware travellers, they are scammers and have more than one website to trick you with.

I purchased an airline ticket on February 8th. Due to a personal illness, I had to cancel. After cancelling, I saw my physician. He helped me with my medication and got me back on track. I was able to reschedule the same flight. It was explained to me, at the time of cancellation, I could keep the ticket, use within a year of cancellation, and pay an extra $300. With the travel insurance, if I met the criteria, I did not have to do this. I was just supposed to be able to reschedule, with no penalty. I have tried to fill out the claim form several times.

I booked an ticket from DFW to Vietnam, I saw a ticket cost 1265$ on the CheapOair, but when I completed it cost me $1301, and then selecting seat, all seat are unavailable. They tried to sell their ticket without responsibility, try to hide their seat, They told I have to wait for available seat, if not, you can select seat now with $14.95, oh my God, that's so rude. I was very angry, I cancelled the reservation in 30 minutes, they costed from me $75. It is illegal and robbing action. I will never ever buy this website anymore. I surely that my friend and my family will never ever use this website for their travel.

The agents answer phone promptly, they are very well trained, knowledgeable, very pleasant and in general they are awesome. They answered or solved the issue that the customer had. And I will recommend CheapOair to my families and friends. Good job guys.

I was Expedia client for 8 years but then I started having issues with them, then a friend of mine referred me to you guys and I did some business with you through your rep Allen and I was very happy with your services. Then I had to purchase another ticket for my wife and I came across Yousuf another outstanding gentleman and very good service. I am impressed, I won't say that I travel a lot but I do travel at least twice a year using business class from Dubai to United States and now onwards it will be through you guys. I really do appreciate your service. I don't have a company nor business, I work in Afghanistan right now but it can change.

We purchased several tickets from CheapOair's website for air travel from Kigali, Rwanda to Kilimanjaro, Tanzania. All of them went thru flawlessly, however when some 12 passengers arrived from Kigali to the connecting flight in Nairobi the connecting air carrier Kenya Airways refused to accept the tickets as they do not have a ticketing agreement with Rwandair. The only solution was for me to purchase some 12 brand new tickets at the departure gate or have all of these guests forfeit their prepaid East African Safari. This resulted in an out of pocket to myself of $2800. We have been exchanging correspondence with Cheapo for nearly 2 years and it has been one dismissive email after another filled with endless and inexplicable delays coupled with empty promises and redundant request for additional information. They have no shame, no honor and lying comes from them with great ease.

They were perfect and understanded my mistake in booking. Repaired it promptly to my satisfaction. I would recommend them to everyone. They explained everything so I could understand. They got me an alternative flight that was just like the first one without raising the cost. Couldn't have asked for more.

I called in to them trying to make changes to my trip to the Philippines and was told I would have to pay over $1000 to make the changes. On top of that I paid for the insurance with the flights and was told that is really only for emergencies. Now I am stuck in a trip that I needed to change and can't get out of it unless I am willing to pay half of what I paid for the trip to begin with. I will never book through them again. I even got a credit card with them and have 0 intention of activating or using it.

Do NOT book with this fraud company! They are the worst company ever. They ripped us off and would not give us a refund that was within the 24 hours of the cancellation rule. We ended up paying for tickets that we couldn't go on flight for! They ripped us off with 2400 dollars! I repeat do not go with this ** airline. I promise you will do whatever it takes to make you lose money! They also hire the stupidest agents to be part of their customer service team! The agents don't know anything! They don't even know how to questions. Again do not make the same mistake we did, do not book through CheapOair!! I really hope no one goes through the experience we had to go through!

I booked round trip tickets on March 13th for my husband, our baby and myself. When I chose our flights, we had the option of choosing our seats and upgrading to AM Plus seats on our Aeromexico flight. The upgrade on the seats was about an additional $200. When I called the airline to confirm our seats, they said we have basic seating. I immediately called CheapOair and each and every representative I spoke to could not tell me why we are not getting our AM Plus seats. We fly out on the 27th. I was on the phone for 3 hours getting passed from one department to another with no actual help. (Hold times always say 10-12 minutes, but you're holding for much longer in between)

I will NEVER recommend or use CheapOair again. Having had a problem with round trip flight ticket times being changed by the airline, I called CheapOair to try to reschedule the flights. After having a difficult time to understand the first few agents trying to help me, I asked to speak to a manager. He acknowledged that I had already called, as I’m sure it is recorded by my phone number, and gave me a runaround. I called back one day later to ask another question regarding my situation and the representative was VERY abrupt and rude. While I waited for the automated survey to come on, I realized that the agent did not hang up and I heard her mock me to her co-workers as well as talk bad about me. I then called back to file a complaint and they were very quick to say they’d look into it, took my phone number (yeah right) and hung up. I haven’t heard back. NEVER again will I use this low-class agency.

Very pointless to put in an accurate date of when you are departing and they switch the date. So of course when you try to cancel with them they charge you a $15 fee per person. Such a rip off. I will never book through them and I will make sure I let others know as well. They like to switch the date and will charge you for not wanting to use them. Horrible experience.

The entire experience is not what it seems. I am a regular user of Expedia. What they published was around the same price as I ended up paying (before the added penalties) as I would have paid at Expedia. The only reason I picked CheapOair was because it showed a cheaper price. So as you can see from the screenshots, they show tickets were approximately $469 but what we wanted was sold out. But this was how the page showed after I bought the tickets (it was not sold out originally when I clicked through).

We booked a trip on 10/3/2017 and they called 3 days before to tell us that our flight was canceled and they rescheduled us on another flight THE NEXT DAY. We are a family of 7 and when I asked who was going to pay for the hotel they said, "Sleep at the airport." It takes hours... literally hours to even get through on customer service and they offer nothing to help. Would not rebook us on a new airline for the same day or pay anything towards hotel for extra night. Just "sleep at the airport" after 5 hours of talking to managers, etc. TERRIBLE.

Totally dissatisfied with services purchased from Frontier. Services I paid for -- ie secured seating ahead of flight were not in place when I called 24 hours in advance of flight. I am disabled and had requested aisle and close to front of plane seating. The seat they had reserved for me was at back of plane and not an aisle. The same situation occurred on return flight confirmation. They did finally resolve, but since I paid for services, situation should not have occurred. Refund should be considered by Frontier and CheapOair. Thank you.

Booked a flight to Argentina with them because it was $300 cheaper than all other prices I looked at. I booked a flight that went LAX-SCH-EZE and it processed perfectly, I chose my seats and paid. All was good. Then I get a phone call 5 minutes later, that my seats were not picked. I was told that I had to book the seats on the phone and it would cost $50 per seat to select the seats since it required a customer service agent. After asking to cancel the booking and getting told it was $75 cancellation fee per ticket (within 5 minutes) I decided to tell them I would not accept having to pay to book the seats.

This company charge you to cancel a ticket even if you are in the 24 hrs window to cancel. They charge you $75.00 and if you passed the 24 hrs they charge $150.00 and the customer service is the worst. They barely spoke English.

I had to make a few last minute reservations to my flight itinerary and the CheapOair representative was so patient and helpful. They took their time making the changes and made sure I was okay with the modifications. The representative even made sure the new booking would be feasible for me to travel from Brooklyn to LaGuardia in 4pm traffic on a Friday. Also he stayed on hold for 15 mins while I contacted my dog's boarding faculty. I love booking through this site.

The associate was very helpful in getting all of my requests taken care of as well as making sure all information was correctly relayed. I will definitely use you guys again in the future! He was even able to help me out with some travel questions that weren’t directly related to the flight. Very helpful!

Very helpful to change seats already selected on multiple flights. However it took a very long time. The booking of the flight was quite easy with multiple options offered. The wait was not too long for the assistant to change the seats but it took so long to get that accomplished. However, he was very helpful and stayed in touch with me. All in all the experience was a good one.

I am not pleased with CheapOair. After booking my flight, I was contacted by CheapOair to get my seats at only $20.00 per seat. As there are two of us going and there is one stop where we change planes. I told the creep that called to go to **.

I booked a flight with them and they had a booking fee of $160 which I did not know about and I asked them to reverse it for me and they refused, from that day I didn't book any flight with them as they rip people off, and people think they are getting the cheapest fare!

So I went 7 months in advance and scheduled a trip from San Juan Puerto Rico to St Thomas for 12 days in St Thomas. At the time we rented an Airbnb to stay at. After a few months things changed for the better and we bought a home in Puerto Rico. We decided to try to make changes to our itinerary if at all possible so we could stay longer at our new home. I was told it would cost at the time, $330 more to change the date to an earlier flight back to San Juan. So we decided to wait it out and see if we could find an alternative plan.

I was quoted $200 for a car rental and paid a deposit. When I went to rent the car it was actually $800. At the rental place I called customer service and they said there was nothing they could do, we couldn’t rent a car without a reservation either. CheapOair scams their customers and have not contacted me or responded to ANY of my complaints, they don’t care about their customers at all.

My husband and I were booking a trip. We choose the date, hit enter, another date came up on our confirmation. It had us leaving on the day we choose then coming back early the next day. It was from DC to TN. Obviously a mistake. We called immediately and was told the price had doubled for the days we wanted and that the cancellation fee was $100.00. We argued politely and were told "It all written in the contract. Sorry". Turns out our daughter said she used them once and had the same exact thing happen. Of course we will never...ever...use them again but want to warn others.

I was told that there would be no problem adjusting names on flight to match passport when I booked reservation as long as I did so within 24 hours. I called back within 5 hours, with passbooks in hand to correct name and was charged an additional $60.00!

Big catch when book on CheapOair, they claim 24 hour cancellation but there is a huge fee involved, please read policies very carefully. It is very difficult and time consuming to cancel ticket once you book with them as well as financial loss of at least US$75 for each passenger. Ensure, read terms VERY CAREFULLY. I recently book online ticket with this site and cancel within 30 minutes and I have to pay 75 X 4 = $300 as penalty.

I'm very upset and dissatisfied with the services of CheapOair. I bought my ticket from them on the 27th Feb to go to Los Angeles and my credit card was charged twice. My credit card has a negative balance and nothing has been done up till now despite calling CheapOair back and forth. My credit card company has also sent the authorization form to you guys so that it can be rectify but no response. This is outrageous as I can't use my card.

They stole over $900 from my account, and it couldn't get categorized as fraud by the bank because I went to their site in the first place. They misled me with the flight date and when I called to cancel or change date they didn't do either. I don't know if it was because the customer service was routed to India, however they were very very rude. Adding to it, I would advise against using them at all. They charge you for cancelling even when they set traps to mislead and they may not cancel and you get billed in full as happened to me and others, stay away. I warned.

After two calls to customer service after booking a flight and car, 24 hours ago, I have yet to received a receipt. Interestingly immediately I got a booking ID with the insurance that was purchased and an advertisement about how to earn extra points within seconds of the booking. Talked to two foreign agents who I could barely understand. The first one I could barely understand and the second, out-sourced as well, was at least a bit more knowledgeable and provided me the airline flight ID. I went on the chatroom twice and was dropped immediately after the greeting person joined the chat. One 3 minute wait took about 20 minutes.

When I booked the tickets, it was shown that I can cancel the tickets within 24 hours. My understanding is that the cancellation is free, but I was charged for $75 dollars. The cancellation was made within 12 hours. To me it is a kind of cheating. I just want to alert people not to be tricked by CheapOair!

On 14 March 18 I booked a flight with CheapOair. I accidentally booked the flight for one day less than what I needed. I called them within 1 hour of the original booking. They wanted over $250 to make the change. I did not do that. When I received the airline confirmation number I called the airline direct and they said that because I called within an hour of them issuing the confirmation number that it would only be $10. Needless to say I did that. I have used CheapOair on many occasions before and have been very satisfied. But this time I felt like they were trying to rip me off.

I had to rebook a new ticket due to telling them they put an S in front of my name. They wanted 50.00 for the change or book a new ticket at 50.00 higher, but not the same time you had on the first ticket. Then charged for letting them know you didn't want a seat due to them making you feel they were free, but they weren't, you can't get refunds. I let them know the date was wrong 5 min. right after I booked and they still charged me. I will never use them again. I haven't flown yet, but I am worried about more charges.

I booked through them for my travels. Their system can look up cheaper price, but it is never cheapest and it never include enough information what you need such as baggage fee, your booking number with them and your airline reservation number may be separate. If you do not check it, you will not get it to check in. If you meet this issue, you should go to ask them. Moreover, they charge your cancel booking fee $75, it's expensive bad service.

I was extremely pleased with the professionalism that I was treated by the CheapOair agent. He took care of all my needs in a very efficient and helpful way. This is one of the reasons that I always choose CheapOair for my travel needs. When I talked with my friends I tell them why I always go to this site whenever I need to travel.

Thanks.

I had to change the booking of a flight from Logan Airport in Boston to Liberty airport in Newark, New Jersey. The original flight had to be changed because our original plans to get to Boston would have not provided us a rough time to check in. The representative from your firm was courteous, understanding and patient.

I was very pleased with the rep that called me. I had initially tried to get on a flight to Vegas, but there were no seats available. The rep called to say she could help me and quoted me the same price as I was willing to pay. The price for the flight I wanted was lower than any other sites I checked.

This company is a complete joke. First of all, you're definitely calling out of the country. Pretty sure it's India. These people have no interest, whatsoever, in your travel plans or your budget. They just want to make as much money as they can off the cheapest flight they can get you. They will ALWAYS say, after you agree on a flight, that they made an error and the price will be a little higher. Even if you agree to that price, they will ALWAYS say it might be $5 or so more or less than quoted. (Never less).

I purchased a ticket for my 80 year old mother and bought their trip insurance in case she couldn't travel. Well as predicted I had to cancel the flight. CheapOair would not honor the trip protection and charge me $50 to cancel and informed me that there is no refund. If I wanted to reschedule it would be an additional $200. This is unacceptable! They buy a cheap non-refundable ticket and sell false travel protection. I lost all my money and have to pay more to schedule another flight later. This is extremely poor customer service and fraud when it comes to their travel insurance. Buyer beware. It's worth it to book with a reputable company.

I clearly purchased specific dates and departure times. When I received the confirmation email a few minutes later, I noticed the return departure time was incorrect. I called them immediately, only to be told I had made the mistake and that the return flight I wanted was an additional $50.66. When I stated both flights were exactly the same amount, they told me I was mistaken. I immediately rechecked the flight data and confirm I was correct. Actually it was $1 cheaper. I told the agent I would not accept the additional fee, and decided to leave it as it was. I then rechecked the flight itinerary with 2 other sources, one being the actual airline direct, and found that both rates were less than CheapOair.

The person who helped me book a flight was helpful in finding a time of day and cost of a ticket that was comfortable for me. He was courteous and answered my questions. I would recommend this service. It was helpful to me as a senior citizen to not have to make a lot of comparisons.

Worst booking experience ever. I booked a flight thru CheapOair. I tried to cancel within the 24hr period allowed by DOT law. I was told I would be charged a seventy five dollar fee by CheapOair. They claimed the law doesn't apply to them. How many people know this. However when I cancel thru Expedia there is no fee. To everyone reading this please be aware that this website charges a cancellation fee per ticket. GO Expedia instead.

I was contacted by Javier from Cheapoair and he resolved the issue and refunded all the fees. He treated me with kindness and I very much appreciate his help.

Me and my family used CheapOair for a while. The last three times we booked our flight after choosing carefully the flight numbers and date of departure. When we put ahead the tickets minutes later we found out that we were redirected without our permission to different flights and different dates and different routes "to save us money". We called immediately and ended paying several hundred $$$ to correct their intentional trap they programmed on their site to swindle travellers out of their money. I truly believe it's done intentionally and should be addressed through class A lawsuit. Not only that I paid extra but they charged my card again and will refund my initial charge in 7 to 14 days putting unnecessary financial burden on my family. I will never use them again and will pursue them legally if possible. CheapOair needs to be stopped from this disgusting and probably illegal practise.

I am so elated to add my opinion about my satisfaction with CheapOair! Nothing but love!!! There was a glitch, but the confident, patient Rep took care of that. And had me smiling in no time flat!!! Thanks to the best!

The booking agents were very informative and I found it very helpful to have someone to actually speak with regarding my reservations. When I called back the second time, the agent was able to convince me, in a non intrusive way, that I should purchase the insurance for my luggage.

I would give them a zero if I could. I had trouble booking my flight and then when I completed the ticket purchase the departing date was not correct. I did not notice it right away. When I called them within 48 hours they said that they could change them for an additional $948.00! All four tickets were only $1242.00! I asked them if I could cancel them and reorder and they told me I'd lose the whole $1248.00. The refused to switch them or help me in a reasonable way. They are there to rip you off. I advise you to deal directly with the airline and forget these services. They also tried to charge me $110.00 to pick my seats... Really??!! CheapOair you should be ashamed of yourselves for ripping people off. It's disgusting that you would attempt to take advantage of people in such a way. I realize you need to make money but you are thieving people.

Initially asked to cancel or rebook a flight and decided to cancel because it was cheaper. Long story short, I got ripped of money and they keep insisting that it was discussed even after I sent them proof that it was not. They keep passing me to different agents, made it look like I was the one lying, and not to mention they sat with my complaint for more than a month. Go find some other booking website because it's not worth it.

I booked through them for my travels and upgraded for the flight although that was not correct, so basically I paid for 3 of the travellers and did not get the upgrade! When I tried to call customer service they just argued and said I read things incorrectly! Really the customer is not always right, but in this case I was and they choose not to honor it! Not cool on their part, I would never use them again, bad customer service!!!

Spoke to a very nice lady the other night who confirmed with me 4xs the booking and cancellation process... 24 hours with no fees. Next day I call back to cancel reservation since it was a surprise for my husband and he didn't want to go. This time the representative was beyond rude, confusing, contradicting what the first women said and then disconnected me. I immediately received an auto survey and wrote my displeasure with the representative and company stating I would never use or recommend them and asked for a supervisor to follow up with me. They were also charging more than the airline was for the same trip. Read the fine print before using this company.

I purchased two first class round trip tickets from CheapOair and had to change the date. When I received my confirmation with the new date change and almost $800 additional charge added to my original almost $4000 charge. My first class ticket had been downgraded to coach! I have requested this be corrected immediately. Waiting to see what CheapOair does. I made it perfectly clear the changes were only for date. I would never pay this amount for a coach ticket. Wondering how many others have had this issue and what the resolve was.

Called in to the Customer Care line and was very happy with the service received. The website did not have an option for booking a 12yr old child. 1-11 Child and 16-25 teen were the only options so I was a bit anxious but the rep was very professional and courteous. We always use CheapOair to book our vacations. Have recommended the website to my friends as well. Always get the best deals.

CheapOair pulled a bait and switch on me, at least in my opinion. For the last two decades my wife and I have made 1-2 trips annually to Europe, this is where I grew up. Now we live near a Delta Hub, so we fly Delta every time. Not because we are partial to Delta, but because it is the easiest way to go. As always when I book a flight I do my homework and try to find the best price. Over the years I have used just about anyone. I have booked directly with Delta, or through one of the many online travel agencies, i.e. Priceline, Travelocity, etc. I have always then gone back to Delta and purchased upgrades if I wanted, changed seats if I wanted, basically anything I wanted to do as long as I was willing to pay for it.

Booker was polite and professional, BUT, fortunately for me, when I had to phone the airline about a baggage related question -and had to provide flight info, I discovered you had failed to contract for my wheelchair service, which they had to correct!

This was bad. Called and told guy I wanted to change to leave from Houston. It was also over 400 cheaper. He told me too bad that I'm close to the 24-hour point and it would cost me. So you guessed it. We will never use this place again. Never. And the guy was rude. I need to fly from Houston due to business reasons but I guess I'll drive back to New Orleans to fly out but will never use these people again.

I had looked on the website, and couldn't find what I really wanted - time of day was important for both flights. So I called the toll-free #, talked with your agent, who "customized" my flights to accommodate doggone close to what I needed! He also explained a few things - cheerfully - and it was all done for a decent price, imo! I can't ask for more than that!

Very quick and very easy to make my reservations and to add seat assignments. I would definitely use CheapOair again. When I called to make my seat arrangements your associate was very kind. He was very helpful. I do not remember his name.

Me and my friend booked the ticket together. At first we booked the ticket from May 13 to May 17. However idk how it become May 17 to May 18 when they email me. I called them after that like 5 seconds. They told me I can cancel it and contact Spirit with 0 fee and full refund. Then I called Spirit to contact them. They refund me not full amount that I paid. I asked them the reason and they said the other rest CheapOair took it. I might have to call them and issue about that. I called CheapOair and they told me the ticket wasn't cancel yet. If I need to cancel they charge me 50$ with different customer service. I got so mad but I stay calm. I said I called them an hour ago and the ticket already cancel, and the guy said it gonna be full refund and no charge. The new customer service said but they just cancel from Spirit but not cancel from CheapOair. You still get charge when you cancel it. Then why don't the first person told me first.

I’m making mistake with the route, when I received booking confirmation I saw the mistake and I called the customer service for fix the mistake but they cannot fix it. They make me a charge 300 dollars for cancel the mistake. I lose 300 dollars in 5 minutes.

CHEAPOAIR worst company ever. On March 4, 2018 I have booked a ticket for my mother to travel on March 25, 2018. When I received the booking confirmation I forwarded directly to my mother. Guess what. They changed the departure date to the 27 of March. When I called to let them know that there were an error the guy said that I am the one who made the mistake and want me to pay an extra $300 to change the date. I am very disappointed because I reviewed 100 times the dates and the times before I submit and purchase the ticket. I rather pay an hotel for my mom to stay until the 27 than pay $300 to those thief. Will never book with them again and won't recommend to anyone.

Therefore, I asked them to send me an email or so for evidences of their promise but they say my conversation is being recorded and it is a good evidence. BUT this is part of their property and in case it is not in their favor, they are not going to let you use the customer service conversation against them. I feel unfairness and I am really pissed...

I was helped by Shemar in my darkest moments. Try to book a flight to Dallas Texas for my brother's funeral. I cannot believe the decent price he got me and my husband to be. I would definitely recommend to family and friends. In fact I have the number to my sister to call so she could be there.

Consumer Affairs has to step in and audit their phony's book of this company. I canceled my flight with (because I had flu) already bought the protection flight cancellation plan, CheapOair wants to charge me almost 30% of my ticket value which they already charged my in upfront and they are going to refund my money back minus airline cancellation fees to my account after 2 months??? Holy cow. Do we live in LALA land. They are taking advantage of people so bad. We need to stop them!!!

Had never made travel arrangements to multiple locations in Africa and CheapOair was very good about walking me through each flight and the overall logistics. They also were very good about checking on the need for visas. I had made a mistake in my flight plan and they diligently worked to correct my mistake and minimize the cost. Thank you.

CheapOair overcharged me $735.9. On the 3/5/2017 I purchased 2 two way tickets. I left out my middle name on one ticket and called to have it changed which was done. The agent tried to sell me flight insurance but failed to tell me that the changes would attract a cost. A couple hours later I checked my account. The cost of the two tickets deducted. No issue.

Its phone app tricked me to book a wrong flight. Called customer service to change the dates. They asked a fee almost double of market price. Tried to get manager and got declined. I ended up paying $200 fee to cancel the tickets and purchased new tickets directly from airline. Don't use their service. They charge high price and customer service always try to get even more from your pocket.

The CheapOair booking agent went out of his way to get me cheap roundtrip tickets to and from St. Louis, MO. He made sure that the booking made got confirmed. I'm fully satisfied. Rest assured, l will highly recommend CheapOair to my traveling friends.

CheapOair gave me a confirmation number but failed to contact me that the credit card was declined. The problem was later solved & I maintained my ticket. If I hadn't called I would have shown up at the airport & not have a reservation. Suggestion: DON'T give a confirmation number unless the credit card was approved. Thank you.

I shouldn't have ask for my seat number when I buy tickets are ask to pay for them. That's not right. Other than that good service. Will book with you again. Put in mind I will not pay for my seat Selection. I should be given right away when Purchase ticket.

Issue was resolved after a competitive screen shot was sent to CheapOAir.

I had a great experience founding the best possible flights working with Seymor - CheapOair agent. He was polite and help me to find the tickets that match my needs. I will recommend their services to my friends. Thank you CheapOair!

I was charged for my baggage and it was not put through at time of checking in. Had to pay out $50 at check in time. Jan 31-2018 Newark to Las Vegas called and could not get through and finally they said I would be credited. Still haven't received my credit.

On the website it changes dates by itself. I didn't double check. They didn't let me cancel it and charge me more to change the dates after few minutes. I know Air Canada you can cancel it within 24 hours. I say to everyone don't use CheapOair. Their mentality is CHEAP and they don't help you but screw you instead.

Very friendly and helpful. This is our second year. We will be back next year. They check back with you to be sure your information is correct. We will definitely recommend CheapOair to our friends and family. It is a pleasant experience.

Navigating the website to book a trip is very user-friendly. You can also find last minute deals. I have used them several times due to the price deals or if you have to call you can understand what they are saying. They are very friendly and eager to please. I used to use Expedia and Travelocity but no longer. Can't rave enough just try it for yourself.

I have used CheapOair for years and have been very pleased. That is until last night. I was on hold for an hour, literally and was passed on to 5 people. I was very clear with each person as to what I needed. The 5th person tried passing me on to the 6th person without helping me. I will not use this service again. That makes me sad.

There’s an error if you don’t post a good review on their website. Horrible customer service. They can’t tell you why there are extra fees being charged that weren’t disclosed during booking. They don’t price match guarantee.

Booked a flight for $806.93 all in and got charged more. Nothing but a runaround on the phone. Total waste of my time. Got some money back but not all. CheapOair stoled my money and I am not done trying to get it all back... That is such a poor crappy way to do business and customer support gets you nowhere but farther behind... Never again CheapOair.

Got a great deal on airfare tickets. I’ve spent an hour and half searching online. Finally found airfare price in CheapOair website, when I was ready to book it gives me an error messages regarding DOB was invalid. So, I’ve call and the representative then quoted me different prices but overall still cheaper than most. Happy with it.

My experience with CheapOair was pleasant. Representative was very knowledgeable and helpful. Would recommend site to family and friends. I would definitely use CheapOair again to book future flights. Representative found us alternate flights that worked better for departure times so we were not having to leave in the night.

I think this is the best place to get airline tickets, very nice people and what I really like is they make sure you understand everything so there’s no questions. They have great deals on airline flights everywhere and the prices are awesome. Try it. You will love it.

I have been using the online site to see what airport had the best prices. To go from Charlotte NC to Oklahoma OK was the best route. I called their phone number and was in contact with a very knowledgeable man in India. He was most helpful and I got a good deal. I am pleased with the service!

I have bought many tickets from them with some issues but the last one got under my skin. I bought a Super Expensive Super Transferable Business Class ticket but was asked for $500 to make a very small change in one part of the one leg of the trip. I contacted the airline they said that I shouldn't be anything but they cannot do anything since it was bought through agent. LESSON LEARNED, BUY DIRECT!

I called to the customer services to make corrections on the names printed on my plane tickets as per Airlines rules. The issue was resolved in a short period of time and Customer Service Rep was very professional keeping updated all the time.

I had to call CheapOair three times to get an email about my reservation. I called first to change it and the never got a response with the change. The second call I tried to just get an email. After he said he would send it, it was never sent. The 3rd one I made them stay on the phone when it was finally sent. I also had a hard time understanding him and he had a hard time understanding me. It was a long process but I finally got it done.

First time booking first time using CheapOair. The gentleman then assist us in finding the best deal for tickets, was very knowledgeable and courteous and was very patient with me. You keep giving us better deals and I really appreciate what you did for me my family. I would recommend CheapOair to any my friends now and into the future. Thank you.

Round trip Nonstop flight from Seattle to LA - The agent was a bully!! I told him he was stressing me out!! I have contacted Alaska Airlines and the fraud department for charges that were put on my account. I ask for a confirmation by email. Never received anything.

I bought tickets from Heathrow to JFK and back and this company added a huge sum of money that was undisclosed and was never explained. Just a figure pulled out of the sky doubled and added to the ticket cost. I personally will never use this company again ever as I booked exactly the same tickets myself via the British Airways app and the overall cost was less the half charged by this company. In future I will always book via BA direct and although there are charges added for both UK and US landing airports all these charges are fully open honest and above board.

They sell you but when you going to travel rooms is nasty and bad service. I never and ever use this website for vacations, or personal and my fly pay extra money too.

My wife and I are senior citizens and needed to travel to New Jersey from Orlando to assist a family member who will undergo cancer surgery. Your representative was very helpful in selecting airfare tickets that was the lowest price we could find.

My daughter booked a flight. No 'clear' we will charge you $105 for this flight in addition to ticket price. The flight gets cancelled by airlines and no other flights leaving. She had to rent a car. Tried repeatedly to call and get someone to help and run around. Dispute with card. WILL NEVER USE CHEAPOAIR AGAIN.

I have unpleasant experience with dealing with my booking. I told a price a lot cheaper and charge with a higher price. They gave me a refund, and still not cheaper what original price that I was told. I should have got a cheaper with the other website.

Terrible. I have ordered tickets on January 31. The flight was changed on 2/1 so I asked for refund at the same day. I Call every week asking for refund – agents is very polite telling me to wait. Today is February 23 – no refund. How long I have to wait??? Do not use the CheapOair.

Your agent took my money and I try to call him and he lie to me that he will call me back but he has not call, that is not the way customer rep. Should be. Do be for the money but it should be about the client. I was buying my tickets. He asked me to help, instead of him helping he ripped me off.

I have used CheapOair almost exclusively for a number of years now, mostly long International flights. I have and will continue to refer CheapOair. The site is easy to use and the few times I have needed to call customer service, they always solve any issue quickly. Thanks so much!

I wanted to write and speak about how well Sven managed booking my trip to Key West. He was courteous, professional and completely focused on making this a successful engagement - I was lucky to get his help b/c the website provided some challenges. Glad to have connected with him and would recommend CheapOair w/o reservation whatsoever.

On Feb 19, in a hotel in Manila, PI, I booked a flight to Hue from Hanoi on the 26th, returning on the 28th. After I thought I had completed the booking, I noticed a message thanking me for being flexible in my schedule, changing my itinerary to going on the 28th and returning on March 2. However, traveling around the world, I’m locked into a flight to Shanghai on March 2nd. I called your 888 number twice on the 19th, using international phone minutes, only to have “Salvador” twice tell me the line was breaking up – although I could hear him clearly.

CheapOair is very CHEAP in their service towards customers. They cancelled my return ticket and gave 20% of the entire fare in return. I had to spend $1000 extra to get me return tickets booked. I had very unpleasant experience and will advise fellow to stay away from these fraud.

I feel CheapOair is not satisfied the customer, they are just trying to sell tickets rates high as much they can. Even if we found a low guarantee deal they will come up with a reason to say no. Better use GOOGLE FLIGHTS to get cheaper ticket with the best itinerary.

I booked a hotel. The showing fees are $30 CAD and also with 2 hidden fees showing up on my credit card! Never use CheapOair again. Only stupid people fall for them. Don’t be like me. They are money grabbers. Call centre are also located in India.

Flight to Charlotte North Carolina - Picked wrong time to return. The gentleman I spoke with was very understanding and helped me a lot. Very pleased. I was really upset but he made me see that all could be worked out. After a few minutes he returned and had changed everything. He also gave me a no. to book our seats too.

I checked on their site and it gave me a price of 515$ for a flights. When I proceeded to book it, it had more than doubled. Tried two days in a row with the same results. I called them and they offered me a discount but the discount price they offered was more than booking directly with Air Transat which is the flight I was looking for. This site is a scam, it attracts people on the site with low prices but change the price when it is time to book. Never, never, never use this site.

Was very pleased with the agent, very polite, helpful, accurate in her responses and verifying my answers twice. She made me feel at ease, as I - a senior - was kind of nervous about my booking and especially since I had never dealt with CheapOair.

Awesome experience. The Customer Service Rep was professional and courteous. She explained the process and why I was being charged an additional fee for making changes to my original flight. Riesha was someone I would recommend to my friends and co-workers. It's refreshing to receive such quality service in today's climate.

So far I have been very pleased with CheapOair. I was told when I first went with you to be careful with you. I have had no problem and good people helping me. My last flight they moved my time up getting into Yuma which was great. Please keep up the good work but think I need to start booking round trip instead of two one way to save money.

I purchased a ticket with CheapOair on Feb 11, 2018 for a departure on Feb 19 to Feb 28, 2018 including hotel stay. On the morning of Feb 14, 2018 I got bad news that required me the travel immediately. I called CheapOair within the 72 hours, but was told the ticket was nonrefundable. In order to leave the same day I had to purchase a new ticket. The agent never asked me if I wanted to change my return date. To change the return date another fee was charged. In order to cancel the hotel, another fee. The hotel was unavailable for my earlier arrival date. All said and done additional $ 815.- + new airfare. I ended booking my own hotel using a different website. They acknowledge my complaint, but I don't see any refund. Never again. Could have gone with full fare airline like Lufthansa or United.

I made a mistake when I booked for a car rental; I booked in the wrong airport... When I realise my mistake I called CheapOair... I do not speak very well English... The accent is difficult for me... and yet the agent was very very patient with me. He had to repeat and repeat again to spell each word. I know it could be very annoying but the agent was very kind and calm. He told me that was normal and he was here to help. He resolved my mistake without extra charge for this... but the most important thing is that at each moment he tried to make me feel comfortable with this translation difficulties... He asked me how to say THANK YOU in my mother tongue... and concluded with a MERCI Didier... I replied MERCI to you! MERCI CHEAPOAIR.

Site found flights more expensive than booking directly from airline. Very disappointed. Was looking for a lower price and it never happened.

CheapOair did NOT provide update when my flight schedule changed thus causing me to miss my flight. I spoke to 4 different cheapo reps while standing at the ticket counter and each insisted my flight was still on time while the airline ticket employee continued to affirm that the flight schedule had changed (well before the current date) and Cheapo booked with wrong information.

I booked a flight for my son going from Edmonton to Kelowna, somehow I did not realize that connecting flight was the next day over 24 hours layover. Why would they recommend a 24 hour layover on a flight that takes a direct flight of 90 minutes. I called them within the minute to change and they quoted me exorbitant pricing hundreds of dollars higher than the airline was offering directly plus wanted a 50 dollars change fees. I asked them to cancel my booking and they charged me 75 dollars and I had called them just minutes after I booked. If you don't want to get taken don't book thru them and go directly to airline. I think the business model is to rip people off.

I was told by a agent that i will be refunded 25$ per person totaling 75$ within 7-14 business days for the inconvenience, also they added the suffix to my last name , changed the airline company but kept the exact date/time of departure and arrival. As long as my flights date and times stay what i originally booked come June I will have no problem using cheapo air for future travels and surely will recommend them to my many friends who travel constantly.

I have used this site several times. I usually find cheaper tickets to fly when it is convenient for me. I prefer to call them and make the reservation. It is like having my personal travel agent. The agents are pleasant and patient. I highly recommend CheapOair.

The two agents on each of my two phones were very competitive in prices with other travel sites. They were even competitive with each other in the same company. Two agent competing for the lowest price. The competition was almost a tie. I mean it was so hard to make a choice. These guys are pros to book any reservation. They are sharp and quick and precise. Can you imagine two agents from CHEAPOAIR helping me on each of my phones. You bet I got the best price. I just felt bad for the loser because he worked so hard too. But I got an aggressive winner. Thank you guys. You made it possible to make up my mind!!

So far I am grateful to have found you--I didn't get a car rental or seats lined up with your help but I'm hoping everything goes smoothly. The agent found a flight and even double checked we don't need passports--I really appreciate all of her help!!!

Very scammy. Bait and switch. I screenshot everything as I usually do because I have had bad experiences with other sites. They didn't care. They have a clause that they can change their terms, unilaterally, without notifying the buyer at their whim, for whatever mystical reason, based on whatever atmospheric conditions they choose. A total rip off. Check out Elliott.org. He has nothing but horror stories about the site, yet people still get sucked in to their scams.

Fantastic! The Customer service guy that worked with me was knowledgeable, and very helpful. When we ran into trouble he found a solution and I was pleased the outcome. I will recommend CheapOair to friends and I'll come to CheapOair again!

I was booking a ticket through CheapOair when the page to select your own seating came up. I chose a seat on the map and saw that the price was 99 dollars just to select a seat. That is way too much money so at the bottom of the page I selected "no thanks, I don't want to select a seat". After that the website charged me the 99 dollars anyway and I never even got the seat that I had supposedly paid for. We immediately called CheapOair after booking to let them know we didn't want the seat. After making multiple unfulfilled promises a.ka. lies, to refund us first within 7-14 days and then within 7 days they finally have just admitted they won't refund us. They have literally stolen food right from my poor stepmother's mouth who is very old and struggling to get by. Truly sickening.

Cheapoair responded to our post with the request that we say it has been resolved. We feel it has been resolved,We have no more comments about this issue

There was one price, when I booked before that was the amount I paid. The person told me that some taxes were not included. I have booked with other companies and I always paid the amount it showed with the taxes included.

This travel site found the international flights I wanted at $200 less than Expedia, Orbitz or Priceline made available. I don't know why the other websites were more expensive.

I have used CheapOair three times to travel to Europe and am using them again this summer. I would strongly recommend them. They are extremely prompt to reply to any queries via email. They do charge for seat selection, and when I inadvertently selected a seat for a short connecting flight and was unable to cancel it, they responded very quickly and not only refunded the charge but kept the seat selection for me. I have found them extremely courteous and helpful when I’ve phoned them. I have never experienced any flight cancellations because of them. Last time I traveled, thunderstorms caused the last leg of my journey from Chicago to my home city to be canceled. I was able to fly out the next day without any problem.

Pleasant individual was very patient. Took the time to explain thing and search got the best flight possible to suit my preferences. Stayed on the phone, was calm while searching, and did not show any signs of frustration during the flight search.

Stay away from them!!! They are scam!!! I was charged twice $888.31 and they took my money. I called them and they said, "We only charged you once" but my card was charged twice plus another 2 fees. One for $5.00 and the other one for $129.11. They are rip off... Now my bank account is negative because of them. I'm suing them. I don't how they are still in business. But I will make sure to sue them for good!

Helpful with rebooking added baggage protection which I didn't want. Added other charges that I did not know what they were payment for. I will try to be careful when using CheapOair next time I book a flight. I will use CheapOair again with more caution.

I tried to book on the same flight as my wife, but the website kept getting in my face with "alternate dates". I thought I had denied them all, but when I got my final booking, it was for the next day. I was livid. I never would have intentionally chosen that. I immediately called them to change it, they wanted $249 more for the "flight difference" plus a $50 service fee. The change they forced me into was only $95 cheaper! Could not get anywhere with customer service. Gave up. Booked my original intended flight directly through the airline for cheaper than the CheapOair flight, then called CheapOair back for the refund, which I finally got, sort of. They kept $50 service charge and $15 "penalty". As soon as it all goes through, I’m going to dispute all their charges on my credit card. They are hustlers and cheats and don’t save any money!

When I went on their website to buy a ticket it forced me to add a letter to my middle name which was different than my passport. I tried numerous times to put one letter on my middle name as it reads on my passport and it forced me to add a letter in order to buy the ticket. I tried everything that I could to try to change this later on because it became an obvious problem at the airport and I explained that their 3rd party cheapoair.com forced me to add a letter and that they are responsible. All they can say instead this how it was my fault entirely for not changing something that they have company forced me to do and they offered no help whatsoever and went even went as far to say that I was making up the story of adding a letter which even a 3rd grader would understand that clearly was not the case and nobody would make up such a ridiculous story so when the essence they basically called me a liar when I tried to fix it later on.