CheapOair Reviews

Well to be TRUTHFUL, it's PATHETIC that I made a reservation and quickly realize that I had one day wrong. Call right away to change only one day and had to pay extra for this change. Will I recommend this site to friends? ABSOLUTELY NOT.

On Friday evening, 12 Oct 2018, I made a reservation for a round-trip flight from IAD to Roswell, NM (ROW). The courtesy and competence of the agent with whom I dealt (Samara) was outstanding. I have booked with CheapOair before, and will do so again.

CheapOair is easy to use and I always check all the different sites and end up buying here cause it always finds the best deals. I was having trouble with my internet so I just called to book a ticket and the person was so friendly and easy to understand. He offered me the best deal and didn't try to get me to buy any extra junk. I believe his name was Noel. Great job!

When booking a flight for my wife and I I accidentally entered one incorrect name. Instead of having me cancel the flight and re-book I was convinced to pay $30.00 to change the name, additionally I was convinced the pay another $29.00 to guarantee our seats. The worst part was I had to spend almost an hour on the phone and to top it all off CheapOair charged me twice for our tickets ($1,111.90) and I need to wait 3-5 days to get my money returned to me that should never have been charged in the first place. On top of all this is the language barrier, your support team try but it is not that great and sometimes frustrating for both sides.

Don't believe any of the other reviews on this page. The tickets might seem cheap, but they make their money somewhere else. They charged me the same amount I paid for a plane ticket to add a middle name to the ticket! They charged ridiculous amount of money to cancel a plane ticket, so I got back less than a third of what I originally paid. Please, just do yourself a favor, and avoid this hazel, book with some other company. This has been the worst experience of my life booking a plane ticket.

The person that took my reservation was very professional and efficient. I think your website should be improved. I could not book online and the flights he booked me on was not shown on your website. We booked a round trip to London a few weeks ago and again we had to call. Flights were not shown.

I used them several years now but now no more! They have these thieving policies of canceling your whole flight if you miss one leg!!! Think about that... I intend to go after them for this. Cost me $600!!!

Please never buy insurance for your flight. They send you to make a claim online and ask lots of questions, even asking for medical paperwork to prove your cancelation. I had to cancel my flight due to a close family emergency. DON'T BUY. TRAVEL INSURANCE IS A WASTE OF MONEY!

So far my experienced has been a good one. I am a little concerned about the changes and if they will stop so that I can count on the flight. I have a connection flight before and after to consider and my concern is that the flight times will change and I will not be able to catch one flight or another due to changes. So far the changes have not affected the connecting fights from and to LAX. Personnel have been very nice to date and I have not experienced any real problems and I thank you for that.

After a horrible experience with CheapOair, we have decided to try to use them again. Undeniable - they are super high-tech, and seem to have access to deals that no one else does. Their system is a bit elusive - you can book things online, but sometimes when you call, they can offer you even better deals (with arrangements not yet listed). The system of redeeming reward points is a bit convoluted, and points cannot be used for all areas of travel (e.g. rental cars). That said, our latest booking went really smoothly, communications are instantaneous and clear, and we are hoping this will be a really good trip experience to cancel out the prior one.

The agent who entertain me was very helpful. I dont know much about computer and booking. He was able to guide me Patiently and giving me some good advises regarding finding better deal and offered some incentives and bonuses due to me as I am a frequent flyer plus the fact that I am Señor citizen with some privileges and gladly offered them to me.

Cannot afford to lose $390+ through no fault of my own. The first person I spoke to charged me too much and another person adjusted it. Then when I was told I could add a seat to my reservation. I found out I had to pay for the seats going and coming back. Finally spoke to a woman who gave me $20.00 credit on the booking. But I still lost $371.00 because I could not pay any more money therefore, could not take the flight.

Booking through CheapOair was a good experience and I'm recommending it to my family and relatives. I was able to get the fare I was looking for and found seats I wanted. My experience of dealing with CheapOair was pleasant experience.

Never again!! The service here sucks as bad as United Airlines and needs to be changed. Trying to get a flight departure extended a couple weeks due to a family emergency and these people offer a $200 change fee and next to no service!! We will never use either of these rip offs again!!

Never again. Got tickets for wife on a return trip from Detroit. Made them for the 9th. Day before she had to leave, looked at the tickets they were for the 16h. Charged me another 250 to change them, then sent tickets with the same date the 16th. I believe they did this on purpose. Call them back, they changed the date. But everything else was the same e ticket number, flight number just changed the date. Definitely a scam. Beware of these people. Never use these people again. Should be crapo air.

The attention given by the personnel on your website was very kind, nice and accurate. She gave me all the information about my trip and all the things the price covers. This is the third time I buy a flight with you, always good prices. Thanks a lot for keeping this nice service.

The gentleman that helped me was methodical and helped me book my tickets, gave me some options that would make my flight days not so long and also showed me that booking my seats was a best option. Additionally, he offered a car and hotels of which we had those already taken care of. Great Job and thank you.

A total fraud. Took $1600 for a ticket which I never flew on. Went back and forth with them for a year. They promised to refund my credit card and each time I called they just gave me the go around, either it was not the right department or the agent responsible for my issue was not available. They are a complete fraud. Be very careful and keep close eyes on the charges on your credit card when it comes to CheapOair. Never in my life again will I book a ticket with this pathetic scamming company.

I would like to thank you for helping me get my ticket for my grandson. The lady I talked with was very helpful and polite. I will recommend this company to my friends. This is going to be a Christmas gift to him, so thank you again for everything.

I booked a round trip ticket to Barcelona. They charged me immediately close to $900. I called to change credit card. They said it’s not possible. So I asked for it to be canceled. Even though I was within 24 hours (1 hour after reservation), they said there’s a fee of $25. Then if I wait longer it goes up to $75! So I canceled and paid the fee. Now I’m finding the refund comes in 5 different pieces/amount for each component of the reservation ie. ticket itself, seating fee, insurance, their fee, etc. and it can take up to 3 weeks!!! Very old fashion system. Polite reservation agent based in India. But will never use them again. There are much better companies to use with similar prices.

I was booking a round trip flight from Chicago to Honduras and somewhere along the way I selected the wrong return flight. Of course, I did not realize this until after I booked the trip. I called CheapOAir and their representative, Pete, was able to correct my issue with no issues or delays. Pete also accomplished this in a courteous and professional manner. I will highly recommend CheapOAir to anyone who needs to make travel arrangements.

I booked through CheapOair, the condo and flight. They sold me insurance for the flight. We were guaranteed priority first while boarding. This is the reason why I bought this for 3 adults. We were the 6th group to board, both flying to our destination and returning. The condo was not as described, to add to this. We could only stay there 1 night, no wifi, TV, tub with jets was broken, very dirty, coffee pot didn't work and neither did the hair dryer. Thank goodness another condo down the road put us up for the week. I reported this five times.

I had a very pleasant experience dealing with the agent over the phone. He was very helpful and polite. This is my first trip to Australia and the agent answered all my questions. I would recommend them to family and friends, and I will use them for any other trips that I plan in the future.

Forgive me, clearly I am still livid. Please be warned, ours was probably the worst case scenario but it happened. It was ridiculous at best and blatantly criminal. My niece and brother-in-law were left stranded in Europe after missing a connecting flight. At no point did CheapOair mention their ENTIRE remaining reservations would be cancelled and NOT refunded if this happened. British Airways refused to work with us because we used a third party and CheapOair washed their hands stating they cannot do anything because British Airways would not change their minds.

I am a private citizen buying a ticket to go India. Purchase of Turkish Airline ticket. While there was internet interruption on your end, the employee was remarkably persistent and called me at my home and completed the booking. Thank you Dilbert you were great.

When you pay you don't see what you are paying for. Once paid you find... they sold you tickets for the long dates. Correcting the dates immediately brought my tickets to over $300 more. When I said I see online cheaper tickets on their site! They said they had been sold out, the system is taking time to update the info. So, they make you pay extra. Try cancelling it! I was transferred five times back and forth to the same person. You better have some two hours to stay on hold. They credited my account to recharge it the following day. It seemed it was to go past the 24 hours, so they could charge me $611 of their cancellation fee + West Jet cancellation fee policy! So they told me. Different people cancel than those who sell the tickets and that alone should tell you that the company wants to make people give up before they get to the right cancelling team. Keep out if you can help.

I spent a lot of time trying to book an international flight. After selecting the flight and entering all my info, credit card, etc. when I hit BOOK, it came back saying that "Your ticket priced increased to..." which was double the initial price. I did not accept the new price; however, in seconds I get a call from CheapOair trying to "help" me book a flight. I asked about the site and the obvious scheme of attracting customers with lower fares and then the site "not working". I was told a crazy story blaming the airlines... etc. Bad business. Never shop CheapOair.

Manager have called and agreed to refund the cancellation fee and was very accommodating.

The Agent did a great job in satisfying customer. Job well done. Highly recommended to friends and definitely will make future bookings with this agency. They obviously know what they are doing in terms of satisfying their customers. Even though accent barrier is apparent it did not hamper the transactions because of courteous enhancement to satisfy customers.

I've used CheapOair over 4 yrs and it's generally good, except during this July 2018 when they charged my VISA for an extra $15.95 for seat assignment, without even telling me about it. I called them and they said that they would refund it. Two months later, I still haven't seen the refund.

I spoke with 2 different people within a 12 hour period. Both online. Both had no clue how to communicate and get my issue resolved. Last night I was on the phone until midnight with this rep that continuously went around my issue and tried to up-sell me. I was so upset that I was ready to cancel my flight and pay more with Delta. I never got the email with confirmation of my issue fixed so I messaged again this morning and took me almost an hour to get 2 simple questions answered - and then again with the up-sell. And you know what, I probably would of taken the offer, but he seriously tried to up-sell me before addressing or even reassuring me he would fix my issue. I have heard a lot of negative reviews, but I couldn't beat the price. BUT, never again will I purchase from this site. It's not worth the hassle. And it would be nice if you actually put more than just the good reviews on your site. Pathetic.

When I called them they quoted a higher price for the flights than it was indicated on their own website. They came down, and assured me it was the cheapest price possible. When I got off the phone I checked Flight Hub, their price was $45 lower for comparable flights, in fact the return flight was at least 5 hours shorter. They won't do a price match because the flights are not identical, even if better and no refund. Whatever you do, don't call them, just get the best price on the internet.

After contacting CheapOAir I ended up having several fraudulent charges to my credit card from the company. I did not authorize these transactions: 10/02/2018 American Air ** Fort Worth TX Type Purchases $33.24, 10/02/2018 American Air ** Fort Worth TX Type Purchases $39.87, 10/01/2018 COA*cheapoair.com air cheapoair.com ny $25.90, 10/01/2018 American Air ** Fort Worth TX $327.20, 10/01/2018 American Air ** Fort Worth TX Type Purchases $327.20, 10/01/2018 American Air ** Fort Worth TX Type Purchases $215.20, 10/01/2018 American Air ** Fort Worth TX $215.20, 10/01/2018 COA*cheapoair.com air cheapoair.com ny Type Purchases $8.00, 10/01/2018 COA*cheapoair.com air cheapoair.com ny Type Purchases $22.00.

I received very good services when I wanted to change the date. The gentleman that help me, was very professional and courteous. I was made aware of a discount I could have. CheapOair is a good way to go when you want a good price and excellent service.

If you plan to change your ticket date never ever buy an airplane ticket from this website. They don’t provide exact information if you buy a ticket that is not refundable and not changeable. When I call to change my date they are saying that the ticket belongs to another party and that party has her own policy usually non negotiable and no changes and refunds are allowed. You can never see this information on your card and they put everything in their terms and conditions that’s is impossible to find out. In that way you are stuck, you need to pay for a new ticket of course. As a consumer you have right so they are not working by the law and they don’t care for their customers at all. Even the manager was so rude to me…

Very patient answering my questions. Courteous and nice to talk to. Knows his job, very helpful. l definitely recommend it to all my friends and family. I will definitely use their services again in the future travel plans we have. Thank you very much!

I ended up paying A LOT for a ticket with 4 different airlines and a confusing itinerary and had to cancel as I had emergency surgery with a medical note FORBIDDING me from flying or I would go blind and they were unable to get refunds from the airlines. I asked to see the letters they wrote and I have not heard back from them.

That's right! You just spent hours on our site and frontiers trying to figure out the tickets and luggage situation. Booked flight. 5 minutes later CheapOair calls to confirm. “Mam to sit by you 2 children you'll need to pay us an additional $115... oh and we forgot to mention that it's an additional $38 per person per flight for a carry on...” what! That's insane. I am told, “Mam you can cancel within the first 24hrs.” I'm thinking it is free since I just cancelled. I was at work had to call them back a few hours later. Nope $150 to cancel or an additional almost $400 to sit with my kids and have a carry on. Frontier sucks and CheapOair sucks. Very disappointed.

When I booked our flight on Oct. 1 everything went fine but later we found the middle names should have been used on the tickets so I called to correct it and this person lied to us about a $29 fee to have our seats side by side. He said he would send a new itinerary within 4 hrs with the changes. That was at 8:30 pm. We did not receive any confirmation so I called back the next day. The first woman that I talked to wiped out my wife's ticket and had 3 of them entered under my name. So they put me over to customer service and we hopefully have what we need for our trip. It should not have taken 8 phone calls and 3hrs waiting on the phone for people to talk to you.

There was an error in booking a flight I had made for my daughter and her boyfriend from Kalispell Montana to Minneapolis Minnesota. When I booked online I inadvertently booked a flight that had a 19 hour layover in Salt Lake City which would not work for our family event. I called the number for assistance and the operator was extremely helpful efficient and knowledgeable. He rebooked our flight and got us a better return flight as well. Only concern is that I have not seen the new flight confirmation via email. Great service!

I recently booked with CheapOair for tickets, travel insurance etc to the Philippines. I made a couple of mistakes on the booking and had to contact Cheapoair to have them corrected. Although I had to pay for the correction, (after all, it was my mistake!) the team were absolutely helpful, polite, extremely efficient and accommodating... Nothing was too much of a problem to them and a speedy, informed efficient service was received by myself. Many thanks Cheapoair team! And I will certainly be using you again in the future!!

I traveled to Texas on an emergency basis to help my son recover from a serious illness. I booked my return flight through CheapOair on September 25th, but he needed me to stay longer. I tried to call the customer service number several times to change my reservation, but the call wouldn’t go through. I ended up reaching a customer service agent via chat and changed the flight to October 1 at the cost of an additional $75. I received an email to confirm my changes, authorized the additional payment, and then received a CONFIRMATION email saying my flight had been changed.

I tried to cancel a flight with the company and they gave me the wrong information on the cancellation policy for the airlines the flight was booked on. The mistake cost me more than $1,000. The company told me that if I canceled my ticket I could only use the credit to the same country as the original ticket, which is ridiculous. I understand the change fee but not limiting where I can go. I would not recommend this company at all. The manager was just as incompetent as the sales rep. They never told me any of this when I booked my ticket with them.

I worked with Jonas. Excellent service. Very professional and worked hard to please customers. I would highly recommend this service as customer service is the best ever. Went out of his way to satisfied my needs to get to NC. I would use this service again.

I am very pleased that Cheapoair reached out to me and resolved my problem. They corrected the typo on my wife's ticket at no additional cost. Thank you Cheapoair! It appears they have much better customer service than I initially thought. I have corrected my rating to four stars.

I have never worked with such a devious group of people! They will change your flights and make things very difficult on any passenger if you don't buy their insurance or their other packages! Along with this issue oddly enough our credit card that we used for this site was hacked!! I am so disappointed that they have been able to continue to work this way. I am surprised the airlines even work with them. Stay away! Scammers and hackers!

After looking online for flights to Seattle Washington we logged into CheapOair's website. After spending nearly an hour on the phone with the first agent he said that "as we spoke fares were going up" and that they were have technical difficulties, and he would call back in two hours to give us the best price available. After two hours I called back and got a different agent. After 1hr 49min, again I was told that the fares were rising and it was best to lock-in the tickets as we spoke. So we agreed on a price and ordered the tickets. After stumbling across the Expedia website the same tickets were nearly $225.00 cheaper. Bottom Line: I would never use this company again, because of their unscrupulous business practices. Making a profit is understandable but manipulating the truth is inexcusable.

Unable to book flights. System wouldn't take my card after associate enter my card too many times. So it blocked me... I called my institution. The problem wasn't on my end. This attempt went on since 9am up until 7 when a caring representative was willing to help me. I spoke to 6 different reps...my originally reservation they charged me for something I never asked for. So many attempts to charge my card. It by far was the most upsetting experiences...and each time I found a cheaper flight I missed the opportunity. Just horrible and reps was very dishonest except for the very last 1.

I had an bad experience. I will never gonna book ticket from CheapOair again. It was a long conversation from morning 8 am in the morning to 2:30 pm with the agent and supervisor too for booking cancellation. Agent told me to refund the amount but he wants to charge cancellation fees which is $50 after knowing that the ticket was non refundable ticket. After committed they wont give us the refund.

I'm working in Seattle, had an emergency come up and had to fly home to Santa Fe, New Mexico. The agent that helped me went above & beyond the call of duties. Got me an excellent deal on my ticket. Will go through CheapOair tickets always and I tell everyone I know to get their tickets through CheapOair tickets as well.

Online order has been very difficult due to system slow. I have to enter all personal information over and over many times. The booking was sold due to system. I hope in the future better for booking. I lost the deal and had to paired $100.00 more. It was very upset. Thank you.

I'm still waiting on my flight information on my tickets to be emailed to me. The customer service Lady was very nice but still waiting on my ticket information. I had to book by phone. I do wish I would get my email for my ticket so I can finish planning my trip, However customer service was talking so fast I tried to write down everything.

Our trip to Africa in June was wonderful. The nightmare dealing with CheapOair was not. Our original departure was cancelled and we re-booked the next open departure. Not only was our ticket not flexible (cost $74.85), CheapOair charged us $1,522.35 stating Emirates Air penalty and another $750.00 for their penalty... total of $2,272.35 in penalties! When I contacted Emirates Air they denied any fee to change our dates. To add insult to injury the insurance plan purchased through CheapOair cost $2,397.00 and TripMate's cancel for any reason insurance does not cover cancelled departures. WOW! I would not advise purchasing any travel through CheapOair.

Philip, Susan, and Georgette were the names of the employees that handled our reservation and booking. They were all very courteous and professional. Our rating for each of them is excellent and very effficient. It was a pleasure dealing with each of them. Excellent customer service is rare nowadays. Keep up the excellent service.

It was a nice experience trying to find low rates, but in the end he did a great job. I had to wait for about 1 hour got to get the information that I needed for my trip. My representative was very professional in finding what I wanted.

Booking flight to Salt Lake City in November - I initially did everything online, but did not receive a booking number so I called CheapOair and talked with one of the reservation persons and got booked for the flight in November. I am glad I did check with them because I was not booked for the flight and had to be booked on a different flight. The reservation person was very patient with me and helped me get booked for the flight. He was knowledgeable and very helpful.

I had some trouble and had to call to speak to an agent. He was very helpful and my problem was resolved quickly. I would definitely book with your company again and recommend CheapOAir to others. I have already notified my family to check with your company first.

I purchased this ticket for a friend and I could not be happier. I've flown a lot in my life and this experience with CheapOair was as good as it gets. The price was the best available and I compared it to my AA miles offer as well as other airline offers. I had to change the flight after the initial purchase and that's what made me a committed user of CheapOair. It cost $38 to change from one week to the next and the process was as easy as could be. I am really impressed and I'm not easily impressed. I used to be an Air Force pilot and I've flown enough commercially to know excellent service and this is definitely it!

Unlike all other websites, you cannot get a full refund for any tickets purchased through CheapOair. They are "cheapo" for a reason. After having accidentally booked 2 tickets on their website, I called their customer support within 15 minutes to cancel the reservation. That was when I discovered the customer service rep will charge me $50 PER PERSON to cancel the reservation. This was later reduced to $30 as a "one time exception". Needless to say, I feel cheated and was forced to keep the reservation since the cancellation fee was 30% of the ticket price.

I was overcharged on the changing of day for my tickets. I ended up paying about 1500 on changing my 2 tickets from Wednesday to Tuesday. This is ridiculous and a big rip off when I could have just called the airline directly. They would have only charged me 200 in total. Have in mind I had booked these tickets a month in advance so I could save money. I did not save anything instead I got overcharged. Never use CheapOair. They rip you off!!!

The agent I spoke with was Gary from India. He was very efficient. He was very patient with me and I kept on asking about pets if they are allowed in the airline. He looked what airline we will be and asked if pets are allowed so he can give me the accurate answer. I am very grateful about that. I considered that as kindness and understanding of the thing the passenger is concerned about.

The personnel helping me were accurate, friendly and able to get the job done at minimum of time. I would recommend these people to my friends and I would be happy to book another flight on CheapOair. It was very helpful to have my seating assignment reserved. It was a good deal. Thank you.

Trying to cancel flight due to medical illness. Was placed on hold two different times and it was not clear why. The first time I waited over 5 minutes and hung up. Today, again I told the agent what happened to me and again I was placed on hold and finally hung up again. I then sent an email on their link for comments, at that point I got a call from Ukraine and the agent said he had sent to email cancellation. I explained that this was very bad customer service. Felt like it was really easy to book it, cheap, and then when unable to fly- trying to cancel was difficult. I will not recommend or use them again.

I bought airline tickets online. Tried to order a rental car to reach my destination, but was refused because I was over the age limit. I called to check on that. I was helped rent a car. I asked for a rental agency located at the airport of convenience. When I received the confirming email it said the car was off site. I called again and had to cancel that car and rent another from a different company. Hopefully, All will go well!

Customer support is worst here, support guys doesn't help you and they are very rude!! I had to cancel the booking with them and book directly with airlines. As they are third party service providers, they act as layers between airlines.

My flight was canceled and I tried to call CheapOair to reschedule for another flight to replace the canceled flight that's not at fault of the consumers. Every single time I've called them and able to reach a human voice, they kept on pushing the responsibility to another department (Canadian or US department???); 100% pure lies and unwilling to deal with troubles and concerns of consumers. Why do I have buy my flight from this company? What kind of service are you able to offer or actually willing to do when something happens? 99.99% nothing.

I am now writing in response on my bad review of cheapoair, the head supervisor called last night and apologized for our troubles and they gave us our $600 back which is awesome. We have booked with them 3 other times and never had a problem before but now we are very happy with them and will use them again! THANKS CHEAPOAIR

Okay ,the dispute is resolved .I am satisfied with their service as CheapOair explained me that respective i.e SA airline repeatedly canceled my booking and cheapOair has no option left other than to refund me.So I have requested them to refund me.

The agent was helpful in finding flights needed and keeping within my budget. He searched for flights that would be in the time frame needed and helped with information regarding return flight and the best way to proceed. He was always polite and respectful.

Very helpful and friendly staff helped me get a good deal for my flights. I was unable to complete my initial booking because someone else took the last seat. Fortunately your sales assistant found me some good alternatives. Happy to recommend and will use again.

I booked a ticket to New York and when I got the itinerary I found a mistake in it, in less than few hours I called the customer service to fix the problem and they charged me $370 to fix the mistake that was due to a glitch with their website but they never agreed it. This is a scammer company and is stealing money from people. Stay away from CheapOair.

Great job, was very helpful, great service. Would recommend CheapOair to all my friends and family, had to change my flight coming back so I talked to representatives and both were very helpful in all aspects, and both representatives were very respectful, l fly at least twice a year.

I was booking a flight online, and had come to the very end - all of my info was in - suddenly I received a phone call from 8334044070 claiming to be CheapOair. I did not answer the first call, but answered the 2. They had a lot of my info and said that they had a cheaper flight, etc. I suddenly realized that this was not right and hung up. Googled the number and this is what came up: https://scamcallernumber.com/833-404-4070. I then canceled my credit card, and called the CheapOair number - they would NOT assist me in any way, would not check the scam number, offer assistance, etc. This is criminal on their part. Their site is not safe - BEWARE!

The agent was very helpful as to problem making my flight reservations and seating. He was very professional. Did make reservations online with "OneTravel" but when I called (due to mistakes on confirmation) I was given CheapOair rep. Really happy, but should have been told beforehand.

I found out that a dear friend lost her son and had to make arrangements to fly to NC for the funeral. I was able to book my flight and car rental through CheapOair with ease. Got a great price on my flight and car rental. I would definitely recommend CheapOair to my friends.

One of the agent overcharge me when booking my ticket, but in spite of that customer service was very helpful in getting to the bottom of what happen in order to resolve the issue. Thank you, CheapOair for your excellent customer service.

My booking no **. I travel back in February 2018 from SDF to New Delhi. I booked my flight on the << phone>> from SDF 3:31 pm > to LGA 5:41 pm. Layover time 2h 14m (I HAVE TO TRAVEL FROM LGA TO JFK FOR CONNECTING FLIGHT IN 1H 30M). JFK TO CDG TO DEL that ticket cost me $1294.70. So whenever I call CheapOair to cancel my flight they say that flight is non-refundable so I asked for different flight. That flight cost me extra $629.93. So total I paid $1924.63.

I purchased three airline tickets with CheapOair for a very good price and the flight was direct from OKC to Orlando. Too good to be true. A day before the flight the company canceled my flight and offered me another one with one stop, inconvenient departure and arrival time for much more longer fly/overlay hours. I have been told I need to accept it or they will give me my money back. I already was schedule my time going to a wedding and having days off from work. With no much choice I agreed on the change and try to rent a car through their website. The prices were "too good to be true"- $6.00 or $6.54 per day.

The representatives were very good and very patient and informative. Thank you very much for the good trip schedule and hotel arrangement. I will definitely will recommend this site to other people and my friends which I have already done.

USA citizen way from this band of cannibals. They stole from me $1750 and make my vacation hell. Make this company viral in social media to stop their criminal activity. I don't wish my enemy to book ticket in this company. They don't speak English and don't have an American culture of work. It is my first time in life to know that unskilled worker and horrible service to be used as an opportunity to make money.

They were so friendly and helped me. The information they gave was very helpful. The service are very good and the communication as well. To choose CheapOair was a good choice. I use CheapOair all the time. Thank you so much.

We had booked tickets for Vegas a month ago, and received an email with totally different tickets. No explanation, just to confirm the new changed tickets. We would have lost a day in Vegas, and had to change planes during our trip, where our original tickets were direct flights. There was no restitution for the inconvenience and we requested a refund they say we will get in 7 days.

I’ve purchased many international tickets with CheapOair in the past. In one occasion, I had to postpone my return to the US due to serious health issues. My change of date of return ticket price was increased by at least a 70% of the total value of it. After that experience, I bought a pair of senior tickets to surprise my parents for their anniversary. Health issues are preventing them to complete this trip, so I was forced to cancel it. When I called before confirming the tickets, an agent informs me that a $50.00 dollar fee will apply if cancellation occurs after a 24 hour period.

So far booking process was very good. We hope no backfires. The agent was outstanding trying to get the lowest price compared to all the research we did. We should of called them first. I recommend to give them a try. We had issues years back with CheapOair and said never again but we are trying again. Wish us luck as it’s a very very long flight.

Haley was very helpful in changing my flights to my liking! She also took care of the seat assignments and meal preference setting for me. She answered all my questions satisfactorily. I just wish I did not have to pay the $59.99 fee for changing my booking. That would have made me very happy.

I was looking for inexpensive flights and I found what I thought I needed in CHEAPOAIR. My friends in Singapore made the booking, paid for the ticket and forwarded to me the details. I noted that it was just the booking number and it stated that the e-ticket would be issued later. After waiting 24 hours and no update, I called customer service to ask about the e-ticket status. I gave all the information about myself (the passenger) but to my surprise they only would give out information if I knew the telephone number and the billing address of the person who paid. I waited 20 mins to get this frustrating answer. I would like to remind CHEAPOAIR that security is for the passenger and not the payer. So if you really want to authenticate, please do it on behalf of the passenger and not the person who paid the ticket. It's 36 hours and I still don't have an update. Hope I still have a flight booked.

I was charged $135.01 extra. I told agent I had to change tickets leaving MYR for BWI due to impending hurricane. The purchase price listed on my paperwork does not add up to $323.39 no matter how I look at it. Where is the credit for the amount on ticket previously paid for? I think I will use Priceline in the future.

Just booked my flights through CheapOair, mind you, I usually use Expedia or Hotels.com to do any bookings. Anyway, CheapOair has charged me over $50.00 in service fees above what the airline charged for going through their website to book my flight. So much for saving any money, they are a rip off. I have been on the phone with them all morning in regards to my fees. First they were charging me twice as much as what the airline was charging me for my baggage ($60 each way rather than the $30 that Spirit charges) and I questioned that and now they are charging me this service fee. I checked with Spirit directly and I could have gotten the tickets going through their website directly without paying any service fees for the exact same amount. Cost me more money rather than saving money. Will never use them again.

I needed to make a change to my flight plan. Upon contacting your company. My wife began a very pleasant conversation with Sammy. Sammy was not only helpful, he was pleasant, knowledgeable, and very accommodating. My wife was so impressed with Sammy, she asked to speak to a manager but none were available. I remain a customer of CheapOAir because of the amazing customer service I receive.

Kyle was extremely polite, patient and helpful. I give him 4 stars. When I return home, I hope to give another 4 stars for the experience of flying to and from Atlanta on CheapOair. If he's a good reflection on the company, I'm sure I'll have a wonderful trip! (Incidentally, when I create greeting cards, I always print "An El CheapOcard from Nancy.") on the back.

Helpful and resourceful. Met the need and acquired necessary info. Polite and respectful. I feel better now that my retrieved flight info. I'm glad that God blessed me opportunity to call while working overnight shift. Looking forward to using your services again.

I booked with Stanley - very patient and helpful in booking my flights. I spoke to Ashton in customer service, same results. Patient & kind & understanding. I just hope my trip is as successful! Thank you. Hoping I have no delays, cancellations or problems.

CheapoOAir offered 3050 HKD return tickets HK-Auckland, with points worth 100 USD. Well-funded VISA didn't work because prices are only intended as scam advertisement. Was told not to try booking again.

I had called in and spoke to Roma, She had handled the change of date with great expertise and it went very smoothly. I just didn't like the high fee which she had apologized for and she could not do anything about the amount. However she compensated by being very professional and kind in dealing with the changes. She gave me the same seat assignments and I am very satisfied with her job, She deserves a good raise for doing an excellent job. Thank you Roma and she should be promoted to be a lead person or the other new people should listen to her so they will get tips from her skill. Thank you again Roma. Good job.

Booked "Business Class" airfare from Tampa to Rio de Janeiro through CheapOair - it turns out that the first of 3 legs is in economy. The fares for 2 passengers were priced in Australian Dollars at AU$2,561.66 with the statement "Your credit card may be billed in multiple charges totalling the above amount" - Well the total debited to credit card (from a major Australian bank) was AU$2,638.50, including a foreign exchange charge of AU$76.84. Inquiries via CheapOair "Contact Us" have failed to produce any response.

I originally had a specific flight in mind when I called. However, the agent did some research and found a less expensive flight that even allowed another day on my trip. It was an excellent experience. I recommend this agency to everyone. When the title of the agency says CheapOair, it really means you will get a cheap flight.

Your representative was very informative and friendly. He helped me choose the right flight to fit my needs while saving me over $300. I will always use CheapOair for my flight needs. I have recommended your website to others.

Please whatever you do, DO NOT use them! My flight got canceled and I have been try for a month to get my refund, they are giving the runaround how they are waiting for the airline to give them the refund code. I called the airline, they have not requested the code on CheapOair side. They always say they will call me back. They said that 4 times. Each time I called them myself. I asked for the manager, he said he happened to be the manager. Really, managers answers calls now. I ask to be transferred to the US side, she said he can't. Only India side of customer service. Not true, I spoke to someone and they said I can always request someone in the US side. They can't even tell me how much they can refund me, since it was only the returned flight that was canceled. As of today I still don't have a refund! This is BS!

Reservations for air, hotel and car. The CheapOair representative was extremely knowledgeable and patient in coordinating my trip. He left the phone often to double check information and asked me detailed questions to help me get the best discounts. While still on line with him, he emailed my completed documents for my review.

Awesome customer service, one of the best people out here, highly recommended. One of the most quickest and best people to book a flight with. I’m highly happy with my booking. Thanks to my friend for telling me this company.

It will be my pleasure to tell you about my experience in reserving my trip thru CheapOair. All of your customer services reps were patient, informative and professional. The service was impeccable! I am sorta anxious to see how the flight will be. If it is anything like the service that was provided by your customer services reps, then I will have a very smooth flight. Thank you for the opportunity to voice my experience.

Purchase a ticket... the price and arrival date and time was perfect. However, once I paid my itinerary locations and date was different immediately call the site and stated a problem occurred. I booked departure on the 9th from Baltimore at 7 a.m. with arrival at 10:55 in Dallas. Now I’m going to Florida with a 24-hour layover in Florida then Dallas. I was advised see the fine print and this is non-refundable even if it was purchased 3 mins ago. Additional cost to go directly to Dallas is doubled the ticket price or lose your initial payment. On fix income. This is pure evil.

If it wasn't for CheapOAir I wouldn't be able to fly from Ohio to California to see my children as much as I do. They have the cheapest prices I've seen in years. The awards program is an added plus. Love it. They have the friendliest customer service, and you can take care of all your needs, on 1 website. Hotel, flight, and car.

I bought my plane tickets and they charged me services that I never chose, like to book my seats. I call them to get the credit immediately when I saw the transaction and they told me that they would give me the credit. That never happened and when I called a second time they told me they would give it to me but I had to give them all my information such as credit card number, address and others for verification including expiration date and security code which I did not give them because I suspected have to give so much information.

CheapOair please NEVER book airline tickets with them. I booked my tickets 5 Months before my travel date. After putting my trust in CheapOair they play this game where they send you an URGENT email mentioning a LEG of your existing flight that they booked was CANCELLED. THIS IS A LIE. After speaking with Air Canada they said they never canceled my leg coming home. Second, they would never charge $200.00 for the change because it was the airline who made the change. CHEAPOAIR IS NOT A RELIABLE BUSINESS. PLEASE DO NOT USE CHEAPOAIR. Ruben ** the VP of customer service is also a very dishonest man. I have emails to prove it.

After Speaking with the Customer Care Associate he was VERY helpful.

Your firm offers excellent customer service and though I was disappointed and frustrated in my experience with your website, your representative's excellent attitude and patience with my frustration overcame my discontent.

Before booking my flight, I confirmed with American Airlines and told them my exact itinerary and they confirmed that I am allowed two checked bags. After the purchase, I noticed couple days later the charge on my credit card and wondered why they charged my card separately for each airlines. I called them and ask why they did that way and they said because it's different airlines so we charge separately. Never before this happened with them when I bought tickets previously.

My agent (Phyllis) not only did he do the best he could regarding my arrangements, he is the one that called me back to tell me what he found for me. I am very pleased, and will tell other people of the fine job, both he and his co. did to get me to Trinidad & returned. Thanks.

Refund For Death Of My Mother. The person helping me was very helpful and kind. The first thing the person said was, "You have my condolences concerning your loss." That was so impressive to me to know that the person felt my pain. When I sent in the documentation, CheapOair immediately responded and refunded my money. God bless you all!!!

I need it to get a different flight. The representative was very helpful... and made it so easy and he recommended me a baggage cover insurance. I like the price so I did it... thanks to him. The only annoying part was the talk to the baggage cover insurance representative... he took a long time to finish my request, and keep asking me about me info... three times! So it was a ok experience after all.

Received excellent service for booking the flight and really liked the flight watcher with gate and further details. I will definitely refer more friends and relatives to CheapOair. I will return back to this site for future bookings.

They ask you if you want to book insurance, on the checkout page when you're confirming flight details. I said yes, then after I paid for my tickets, an agent from CheapOair called us and pushed extra travel insurance. Well I have a death in the family and her funeral and everything will butt right up against my trip, and I tried to reschedule my trip and they informed me the very very basic airline fee, trip insurance doesn't count. When I asked them well then why would you chase people down by phone to offer them travel insurance if it's not valid for basic economy flights? They said well, "We're just a middleman it's not our fault what the airline's policies are." Which is **, because CHEAPOAIR, not the airlines are the one selling and calling customers to push for flight insurance, not the airline, so they absolutely do know, and do not tell people they're calling to upsell flight insurance to that fact.

Every time I am about to buy a ticket, I get the error that the someone grabbed the last seat. Then, the customer service call me for additional price. I refused, and went back to the website, I found another ticket and again before I finish the process of buying, I get the same message that someone has grabbed the last seat. There is a game these people play, but only time will tell before they get discovered. This is very wrong and immoral. It is true that someone might have grabbed the last seat but not for the same itinerary from the same flight. They put cheap fare to attract people and when you fail to buy they call with these scam prices that are not mentioned in the website. I will be the witness when these scams get out to the public. Shame on CheapOair.

I booked a flight to Honolulu not remembering that this time we would go to Kauai. Since I called within a few hours, your response was clear, direct and perfect. Please give that attendant a star! And Namaste to all involved!

Service representative was polite, efficient and easy to understand. Hold times were short and all my necessary information was in my email by the time l hung up the call. Very pleased with the whole experience... If l ever travel again l most certainly will use your service again and refer you to any friends who are getting ready to travel.

Booking 2 tickets from Cairo to Montreal on Lufthansa flight - Very helpful customer service. I really appreciate his way to speak with me and he was very patient... He was with me on phone for one hour and more. Because it was the first time for me to make a reservation online that is why l called a person in customer service to help not to make a mistake.

I've used CheapOair to book flights for my whole family to Europe, Asia, as well as domestically. Each time experience has been pleasant and pricing has been more than equitable. I've also used cheapoair to book rooms, and rent cars for business travel again pleasant equitable experience.

I had booked my flight through CheapOair thinking this would be great as it was an inexpensive trip to go to Lebanon - an exciting Middle Eastern country for my friends' wedding. I spend a little over $1200 USD for my flight round trip out of Toronto to there and while the trip to there was fine and the experience In the country of Lebanon was nice, the rerun was a nightmare. And this is what occurred at the airport when I went to leave: So I got to the airport and There was only 2 lines to head to the 1st security point, both which were overcrowded. There was zero organization. Can’t tell you how many times people cut in front of me or I was pushed back (physically pushed back). Or I was shoved aside by carts and then given looks as if this was acceptable due to the fact I was not Arab or not Muslim.

I called customer service to see if they could help me book a multi city flight. I spoke to Tyler in customer service. He was excellent. I was on the phone with him for over an hour. He found a great multi city flight for me out of LAX to Bangkok to Phuket and back to LAX. I highly recommend CheapOair.com.

CheapOair booked both one way flights. Departure flight with frontier was canceled. CheapOair and American Airlines will not allow me to cancel return flight. What good is a return ticket when I never left home. Not even the flight insurance they offer covers this type of issue. I bet this is a profitable business. Will not use any of these companies again. I posted this on Facebook as well.

Cost of cancelation fee. It was never explained to me about a 200 dollar airline fee as well! She said after 24 hr there would be a 50 dollar fee. That was all. So after the 50 plus 200 I would only have -07 to fly again. It was not explained, I had to call a different person because could not understand the man on phone.

Great service. Exceeded my expectations. I requested an itinerary change and it was done despite the short time and not many options at a reasonable price. The rep looked into all available options and found one that met my requirements.

I booked my flight and hotel and received a confirmation code so I proceeded to book several nonrefundable activities. Two days before my reservation date I tried to verify my flight and my hotel and couldn't so I called CheapOair and was told that my flight was booked but not my hotel and after being transferred and having to repeat myself to each of the departments that I was sent to I was placed on hold for an hour and 48 minutes before I hung up. I called back the next day and was again placed on hold, this time for over 2 hours. I never received a call or anything letting me know that there was an issue with my vacation plans. I am out of the money for the activities I booked as well as missing the vacation I had so looked forward to. From this point forward I will only deal with Travelocity since I've never had any issues with them.

No issues and flights were as described and on time. Low fares made it a snap and time was not wasted on looking for the best deal. Will definitely use Cheapoair.com again when the time comes to travel again. The only job for me was to confirm the flight at the right time and print out my boarding pass.

Very helpful staff, excellent friendly service. Price matched as promised! Good listener and understanding. Both representatives explained procedure and didn't get frustrated when I wanted to review my own understanding. I am very pleased. I used the website to find flight info and called for assistance. Within 24 hours price lowered and I called again.

I booked and paid for a flight for a friend from Jakarta to Singapore. Upon arrival at the airport the ticket was refused because CheapOair had not paid the fare on to the airline. Cost us triple. Biggest rip-off in aviation.

Flights to and From Haiti. Agent did all the work setting it up courteously. Agent was not able to see or find the flight I already had up on my screen, and it took him a while to find it. Agent did a fine job explaining all the details. I still wonder if the fare would have been cheaper without any CheapOAir fees by going directly to the American Airlines website.

I booked a return air ticket from LAS to OAK on 8/27 with travel date 8/31 and 9/3 cost $86.91. In few minutes I find the same itinerary from Justfly.com costs only $54.38. When I claimed on their best price deal they said "Thank you for taking time to write to us. We match our price only with online travel agency and websites of Expedia.com, Orbitz.com, Priceline.com and Travelocity.com. We don't compare the fare with the airlines as they have complete control over the inventory and availability. Screenshot you sent is from Justfly.com not from listed websites of Expedia.com, Orbitz.com,Priceline.com and Travelocity.com"

The individual who helped me made it very easy to book my flight when I could not get it to go through online. Very pleasant experience. He helped me find the best flight and ensured answered all my questions that I had.

I booked my flight and was taken care of without any problems or complaints. The agent was helpful in directing me on which flight would best fit my needs but not empty my wallet. He was courteous and professional throughout the call.

Made a reservation. Three hours later realized I made a mistake. Call Cheapo airlines customer service, spoke with Donald who said, "Do not worry. We can fix the problem." I did not realize he was selling me a new flight. I got the confirmation and saw the new additional price. Call again and spoke with Deadra who recommended to pmp@cheapoair.com. Contacted the site and send numerous online cheaper prices. Still did not honor the price match due they claimed to Donald "changing" the flight. They did not honor their own price matching from the website. I spend $276.00 for a flight they advertised for $129. I would not recommend this company to my worse enemy.

Tonight I was trying to book a flight for the Labor Day week and noticed CheapOair had a promo code so I searched for the flight, found it for $131 and applied their LABOR30 code. It was $10 off. I pulled out my card, entered my details and placed the order to get my flight. About 4 minutes my page processed the order. I get an error message saying, "We’re sorry. Another traveler booked this flight but good news you can buy it for 100 buck more." To top that off I got a call from ** and a lady with an Indian accent was asking for me. I was on the phone and asked her what she wants. She wanted to know what the offered price was after my order didn’t go thru.

I had a pleasant experience with the agent who work the flight so I could get it cheap and comfortable and he was well trained to code names and has a lot of patience in dealing with me, he was a Godsend and I am forever grateful.

I called two times to rebook my flight. The agent I spoke on Monday, 8/20 wasn’t helpful and nice but the agent I spoke on Friday, 8/23 was great. Was able to help me with my request nicely and great accommodation.

Agent was great! Indeed a happy customer. He truly displayed great customer service and was very understanding! He made every effort to ensure the client was satisfied and understand what it is that a valued customer is. I would recommend.

This is my first time using this company and definitely my last. It has been a headache from the start. It has been a very frustrating experience. I was charged for luggage but still was charged for the my bags by the airlines. I have attempted various times to get this resolved by CheapOair and ended up disputing the charge with my credit card company. NEVER AGAIN, lesson learned!

I booked flight with CheapOair thinking it’s best price ($1466) but found same ticket from India for 62000 rupees which is ($1150). So I called them next day in morning as I was under 24 hours of booking this ticket. They told me because I booked this ticket in CAD not USD I had only same day cancellation option. Can someone explain me who orders on Canadian website in USD. Second on their website it state if you cancel after 24 hours then you pay $50 and $250 to cancel ticket. My booking id is **. This was first and now will be my last experience with this company. I will recommend all known people and you guys to use this fraudulent service.

Our first time dealing with CheapOair. Excellent agent and service. She was very helpful and considerate and wanted to please. The attention and patience dealing with senior citizens could not have been better. I am sure we will contact CheapOair in the future.

Will never use CheapOair again.

Due to the incompetence and total failure of this company, I couldn't make it on time to see my dying mother for the last time before she passed. My flight landed after my supposedly connecting flight already took off. The next flight was 24 hours afterwards which they wanted me to wait at the airport or in the street for all they cared. None of the phone customer service reps with their fake names wanted to help and instead of taking the blame, they pushed the blame on the airline. American Airlines had the decency to put me in a hotel at their expense overnight so that I didn't have to deal with my loss in a public airport. So if you feel like having a worthless company have total control over your life and most likely ruin it then save a few dollars over using a reputable booking agency and suffer consequences at their fullest. Life lesson learned hard.

Feels happy on the service that they are given. The Tommy name and Ezra, they are helping all the best to help me. Patience and kind staff most Tommy. Excellent job. Keep it up. I will recommend to all my friends to book on CheapOair.

Calling CheapOair the 4th time as I am writing this review. I have been on hold with CheapOair for over 2 hours total due to the issue with them rescheduling my flight which was 5 months in advance. My original flight had a layover of 2 hours. CheapOair provided me a new rescheduled flight that changed my 2 hour layover to a 15 hour layover. My flight originally comes in late in the evening, which means with layover, we will need a hotel in which they refused to provide us. There is another flight that actually leaves 30 minutes earlier but in another airline.

I called customer service in regards to changing the name on the ticket for my mother. I called immediately following the booking online because I made a mistake on the spelling of her name and asked if I could change it. The woman said there was a fee but that she would give me a ‘one time courtesy’ and waive the $9.95 charge to change the name. Later that evening I received an email from CheapOair stating they are going to charge me that fee after stating on the phone that they were going to waive it. I am very dissatisfied with their customer service and the fact that I was lied to.

Just tried booking a flight. The website showed similar prices as other sites but chose CheapOair as there is a physical person to talk to in case of any issues. On finalizing the booking and checking out all of a sudden price changes. I stopped then and there and instantaneously got a call from CheapOair who in return started offering different dates. Thank God there are another websites who offer similar or better services. I ended up booking my flights with a different website and for the same price that CheapOair displayed initially.

I contacted CheapOair to cancel a booking on a flight which I am unable to make. The customer service representative, Samantha, was incredibly rude and condescending. I have never had such a negative, unprofessional interaction over simply notification of cancelling a flight. I was not asking for a refund or any money back. Do not use this company. It is not worth the verbal abuse you will incur. I travel frequently and this was both my first and final encounter with CheapOair.

I purchased airline ticket from CheapOair before and the experience was OK. This time it was horrible. First of all, when I purchased tickets I was not aware that I would have to pay extra for checked in luggage. They do not indicate clearly which type of ticket one is purchasing. When I called them to change our tickets it took them 2 hours to do so. I was kept on the phone for 2 hours, not a minute less! Also, I specifically asked a few times to make sure they seat my daughter and I together on two flights. I also paid extra for this service. However, when we got to the airport I realized that we are NOT seated together on neither of the flights! On the 12h flight we were seated in two diagonally opposite sides of the plane! They could not seat us further apart! Both flights were completely full so they could not help us on the spot. We had to sit apart the whole time.

My experiences so far in booking my travel, communicating with representatives, completing my travel have been great. The staff at CheapOair are both knowledgeable and courteous; they do their level best to cater to the customers' needs. This reflects great credit upon the entire team at CheapOair and I applaud them and is recommending this organization to the top echelon of travel booking. Great Job everyone.

I didn't have the patience to get this done by way of online. I decided to call and speak with a rep. The lady that I spoke with was very thorough, professional, downright personable! Very happy that I made the call. She assisted me with getting my arrangements Confirmed!!! I'll give her a 10...

I purchased a ticket for my son thru CheapOair. My son lost his wallet at the airport. I called an agent to see if I could change the flight or if there was any other alternatives he could use but she wasn't being acknowledgeable and did not speak English and she kept trying to book me for different flights that was more and more expensive which was useful because he lost his identification. I asked to speak with a manager which her name was Kristen. She said there is nothing they can do but direct me to their insurance company which was $37 and it didnt cover anything and that there was nothing they could do for me so I wasted $600 so it's best to book directly with the airline because they don't have any guarantees. They don't have any options or solutions. They just take your money. $600 down the drain, frustrated in Michigan. Cut the middleman out, book directly.

Barcelona airfare. Stanley the agent was really helpful and very patience. I had a friend who also needed to make the same reservation and had the same awesome experience. I will definitely book again. I am a former customer and enjoy your customer service experience.

Booked Aug 3rd. But called to finish it. When received the confirmation the date was wrong and the gender. Called back to get it fixed a few hours later and they gave me a new booking # but now the total was $126 more plus other extras. After 2 hour on the phone they agreed to cancel & refund everything. Next morning see double charge. 2+hrs on phone. Waited a week only half $ back. After 6 hrs on the phone (not kidding) with 3 different people nobody can fix it.

This is the WORST third party agent to book anything through. On July 13th 2018 I booked a two night reservation for Aug 10-12th. My flight was set to arrive at 12:15 am and unfortunately, due to horrible weather my flight after 3 am. Which means I was over 3 hours late for my reservation. I did not arrive to the hotel until almost 4 am. Reservation went from 2 nights to 1 night. CheapOair has taken me in circles trying to get some type of credit and/or refund. They are telling me it is my fault and I should have called them. NEVER WILL I USE CHEAPOAIR AGAIN!!! And I'm going to tell everyone I know the same.

It was a very good day to talked to somebody who knows the subject I'm trying to discuss with. He is a professional in this field of business. Although I forgot the name the of this agent but sure you can track down the history of this situation. I highly recommend his professionalism regarding this field.

The online system needs work; car rental is not recording all bookings and it is not possible to change the dates, it is locked on the original booking dates. The online checking didn’t work for me. I couldn’t find European booking a interesting price. Otherwise things are good and still using CheapOair.

I called rep to ask why I was only getting 20 dollars back from a refund (wrong date) and she was very courteous, respectful, nice and very helpful and got most of my money back. I was on hold a few time but I didn't mind as long as my issue was resolved.

I booked flight tickets and immediately after confirming the booking a window for seat selection popped up which I closed; despite that the seats were confirmed and additional charges were added for that. I tried calling their different numbers (24/7 support numbers) continuously for sometime but no one answers them.

The flight was changed for me so that it matched my husband’s, but I was not given the opportunity to pick seats to coincide with his, and my middle name was added to the ticket. You did not ask if my middle name is on my license - it is not. So now my ticket will not match my ID.

This is a scam. I REPEAT, DO NOT BUY TRAVEL PROTECTION PLAN AT CHEAPOAIR. I bought plan after reading about it at the time of buying a ticket from Cleveland to Orlando. Due to a certain unavoidable circumstance, I needed to change the booking (having the protection plan's initial verbiage in mind that falsely "assured peace of mind.")

The woman who helped me with my flights went above and beyond to resolve a number of issues I had. She looked for and found a number of possible solutions. She presented each one in an objective manner so I never felt like I was being coerced into picking one.

I have spoken with someone about a cancelation on a car rental, which was canceled a week before my trip and they told me to give it at least 14 days for a refund. I did get a refund, but it was not what I paid for the rental, and I get that there is a fee for canceling, but $220 is a big discrepancy on what is owed to me. Every time I email now they tell me they are working on it. It doesn't take a month to put my money back on my card. I will never use this company again. There are so many other companies out there that can do a better job. This was my first and LAST time using this company!

Booked return tickets online Toronto - Cairo - Toronto. We were told we were allowed 2 PCS 23 KG each passenger. At the check in we were told that we are allowed only 1 PC and had to pay $100.00 for the second suitcase. CheapOair failed to inform us that we were only allowed PCS on the flight back to Toronto.

I thought that CheapOair was going to provide me and my family of four to Europe with a good price and service. I ended up paying WAY MORE due to a slight error in one of the names (middle name). They didn't consider the value of my tickets and they had to charge me for this error ($1300), no regard to anything. Their rep was so excited I did this mistake (apparently getting a good bonus).

Absolutely terrible service! I booked a three legged trip from Vermont to California; set to leave at 5:30 am and land in CA in the early evening on the same day. The price was fair (though nothing amazingly cheap). They booked me on two different airlines. The bad part started when they reported to me a "change in itinerary".

The person who handled my issue was great. He went out of his way to do whatever he could to get my seats booked. At first the seating was restricted to assignment at boarding. I told him I had little children traveling with me so he took it upon himself and took it to a different level. Bottom line I got the seats booked together.

I made air reservations by phone. The rep did not ask for our known traveler numbers. I reminded him & assumed he put them in. They did not send them to the airline, so we did not get TSA PreCheck. When I just called to tell them, he said "There is nothing I can do about it now. So sorry." Hung up on me!

I love CheapOair. I always get my tickets at a great price and the time of the flight was great! I speak to the same gentlemen every year when I book. Please give him credit where credit is due. He's awesome. I don't remember his name but he was so polite and friendly! Thanks again!

Happy with service no problems noted. Service rep very polite and courteous. I would use the service again. When I plan to fly again, I will use them and recommend them to other people for them to use. Easy to get to site and print out materials.

Was polite, courteous, and professional. I appreciate him calling me back when our call dropped. There are so many people that don’t want to do their job. I was on the phone with him for 2 hours while he tried to find the best flight for my grandson.

Your agent Radnor has helped me a lot with my booking and he was able to give me all that I need to know about my flight. I already recommended your company to my co-workers and friends. Hoping to book my forthcoming flights soon.

I have used CheapOair probably 15 times previously. It is currently Saturday and I am on vacation until Tuesday. I got an email from CheapOair today Saturday saying my flight was moved by the airline to Monday evening. That is not an option as I have housing arrangements until Tuesday. I called to let them know that would not work. Their response, "You can leave Monday or Wednesday".

My husband and I went to CheapOair to book a flight, seven months in advance the trip happening in Feb. 2019. We booked a flight with specific dates and after booking, we see the confirmation screen and noticed the return date was different. After a horrible experience with a CheapOair customer rep. we realized that the website has a fraud integrated mechanism in booking airfares which automatically inserts an alternate date just after is booked to extort additional fees from the consumer. We called to make the change seconds after booking and they couldn't give us a decent accommodation but wanted to charge us double for the return date change plus the worst accommodations times ever. We decided to cancel and get a refund.

The flight attendant I spoke with helped me with my flight information. The person I contacted was very polite and helpful. I feel comfortable in acquiring information from the agents at this airline. I will seek this airline for future reservations. Thank you very much.

I had the opportunity to speak with a couple of representatives of CheapOair and they are very pleasant and take care of the issues needed. They are attentive to the customers' questions and help them to resolve what is needed to the end of the conversation.

Bookings for 2 seniors from Victoria BC Canada to Newark. A young man from New Delhi dealt with my difficult bookings. I did not write down his name. His English was perfect, his manners were impeccable and he spent a couple of hours helping me out. I hope he will be commended for the work he did. I hope I will speak to him the next time I choose CheapOair.

I booked my flight with CheapOair. Unfortunately they provided wrong email address to the airline and I wasn't able to check in online resulting a fee of EUR$110 ($180 cad$) for checking in over the counter in Dublin. CheapOair denied any responsibility for the mistake and even after various phone calls they refused any reimbursement or goodwill to resolve this. Please stay AWAY to avoid hassle while abroad. Former customer.

This booking site charges $150 cancellation fee in addition to cancellation charged by airlines. This is a ripoff. I would never book tickets from this site. This is my first and last experience with CheapOair. It is better to use other reputed sites.

The gentleman who helped me was very kind and polite. Although his accent was so strong I had him repeat what he was saying many times. He did so with the up most respectful tone which I appreciated. Last year my Australian trip was so wonderful and the ticket price was even better. I recommend CheapOair to many of my friends and family.

I'm changing my flight dates, and called in twice now and the rep said that they will call back and never heard from them. I will try to call back later and will talk to a supervisor and see what happens.

The agent I spoke with was very friendly and polite with this eighty two year old woman. Very patient and knowledgeable. Her name was Tenisha. She gave me all the options and finished booking the two flights I needed. Thank you.

I booked my flight and rental online and when I got to my destination was notified, that the rental wasn't paid for. In true fashion I called to rectify the issue. And what, by their own admittance should have taken 8-10 minutes to do ended taking me over an hour and racking up a $200 phone bill. They had the wrong reference number and were adamant payment was made. Only when convinced by the rental agency that payment wasn't made did they concede.

I have used CheapOair to book most of my flights in the past years and never had an issue until now. I bought a ticket from Tap Portugal through CheapOair from Rome to JFK. However, I could not take this trip due to unforeseen circumstances (a fire destroyed my apartment). I was forced to vacate my apartment about two weeks before I this flight. I immediately contacted CheapOair, explaining that I had not purchased traveler's insurance and if there is anything they can do. I managed to get in touch with a supervisor that asked for proof of the fire and vacate order. The supervisor did not promise me anything, but I sent all proof a couple days after we spoke (I had no electronics at that time).

I was to travel on July 29th 2018 for the International Data Science Conference which was holding in Las Vegas. On July 27th, since I had missed out on using the conference registration discount, I panicked, believing that the offer for Excalibur Hotel was the best I could get, I made the reservation on CheapOair, and had the confidence to do so because they were advertising that the hotel had free cancellation. But about upon booking my flight, they gave me a cheaper offer for the Luxor hotel where the conference was to hold. Opting for that, I called them immediately to cancel the previous reservation, which is when their true colours came out.

I've been using CheapOair for more than 4 yrs. Although seeing countless complaints, bad things never happened to me until today (2018/8/7) when I had to contact customer service. I booked a ticket for my mother from China to the US to visit me. However, in the confirmation email, her last name showed up twice: once in the last name section, and once in the middle name section. I really believe that CheapOair made this mistake because first, there are countless similar incidents that are listed on the website that I provide below. Second, My families are Chinese, which means that we never mess with the middle name section in any forms that we have to fill.

I have nothing negative to say each time the staff has been patient and helpful to me. Each representative is knowledgeable in the material and was caring enough to go the extra mile in explaining and securing what I wanted.

My booking experience was excellent. The agents expertise was very very good and it went very well. I have nothing but good things to say about it. Please keep up the good work and remember that the customer comes first.

I initially called CheapOair to answer a question I had for an online reservation. The agent was so helpful and found an even better flight for me. I only wish I had a way to call that same agent back when I was ready to book just an hour later. But, when I called back, the next agent was just as helpful.

CheapOair is very professional. Lovely customer service. Would definitely recommend to anyone family or friend. And my greatest pleasure to book again whenever I intend or my family planning to travel to anywhere in the world at anytime and expected to get the same service anytime from anyone of your reps.

I booked a trip for a friend and myself on the phone and I did not get the email confirmation right away and when I checked it they booked my friend on the next day and they canceled my reservation. It has been more than 3 weeks now and it is not resolved. They keep on "escalating" the matter to a manager and still no results. This service is based in India and the representatives are not very helpful. I don't know what to do next since they have not resolved this problem when they admit it was their error in booking the flight.

I had to cancel my flight plans and CheapOair was superb in assisting me with re-doing my whole vacation itinerary. The gentleman who assisted me was wonderful as well as informative. I was very upset that my plans had to be canceled, but CheapOair was supportive in obtaining me new flights. Thank you!!

So I am in Egypt with my 3 children and we have been in Egypt for one month. We still have another month of vacation so we decided, "Let's go to Turkey for the next month." We bought a ticket from a website called CheapOair. After two days I still have not received a flight confirmation. So we call the company and say, "You need to do a verification." I called my American Express Fraud Services and they said they paid all the money. At this point we were very confused.

It is the second time that I’m flying with this company and there is an error’s with my birthday and the second flight and error with my last name. I typed the right information and after I purchased the ticket I got wrong birthday date in the first flight and wrong last name on the second flight and they want $150 to correct my last name, they are scamming the consumers and I wish if there are enough people to have a class action lawsuit against them.

Do not make a reservation for flights over the telephone. The travel agent I spoke with gave me a quote for 2 business class tickets on Virgin Atlantic flights to Europe and my Credit Card was charged a higher amount than the quote I received. There also was a unauthorized charge for seat reservations even though the agent told me there would be no charge. Their customer service department verified and agreed that I was owed a refund to my credit card but the refund was never processed. I reported the overcharge and unauthorized charge to my CC company and I will submit a complaint to the BBB.

I didn’t have any problems with my booking. The agent was very helpful. When the agent realized I was a senior citizen he was even more helpful. I did not choose my seats because I didn’t know how. I guess I will have to do that at the airport. I have used CheapOair before and had no problems.

I bought tickets online but after submitting found the tickets were no longer available. DelRoy a live agent called a few moments later advising the sale did not go through. He stayed on the line with me and found me another ticket for the same price. Then he realised I was traveling with a child and found a better route with a shorter connection time. He paid attention to detail and ensured I was taken care. I highly recommend booking with CheapOair, great prices and even better customer service.

Total amount is $1482.00. I paid $1000.00 with CheapOair credit card and I paid from my personal credit card rest of fee but they charge $497.25 and $74.75 so I want to know that not right!! So I was on the line to waiting two times but I couldn't talk anyone!!!

My experience booking with CheapOair was very bad. I found they are cheating through a website price, they are attracting $20 or 30 discount but at the end of your booking price will change to $80-150 more and they will ask to proceed with new price. I was so frustrated what they showed on the website but can't purchase with the same price. I called to CheapOair and ask me to explain this behavior, he told me, "Your browser has some issue." I used another computer but it was same. They are playing with your innocence and cheating through website price. In my case web price was US $1587 and final purchase price was US $1645. Increased price at the end of credit card payment.

Customer service and ease of booking was great. I’ve never booked a flight before and it was super easy to follow. However... this flight is for our honeymoon. I was under the impression that my name would be changed by the time our flight date would arrive and I got word that it wouldn’t be changed in time. Therefore I wouldn’t have the correct documents to board the plane because I had booked the flight in my married name and would still have my maiden name on my ID. Whoever I talked to was super nice about changing my name to my maiden name but I was charged $50 for this. Which to be honest is ridiculous considering I’m paying almost $1000 for a 2 hr round trip flight already because of the insurance I added. This charge shouldn’t exist especially if flight insurance is purchased.

This has happened to me 2 times now. I book a ticket then when it is being processed it says the price has increased $50! I really believe the site is a scam with prices that are not true. This happened to me also about 6 months ago. When you call them they can't find the reservation and then try to get you to take another plane at a different price. They told me the American Airlines flight was sold out and yet I booked it immediately on American for less than their quote. I am done with them.

It easy to book the flight, I try to find out the good price by myself in the beginning but easy more when it show the number to call straight to them. Very helpful and patient with my English. I highly recommend CheapOair.