BlueBay Hotels Reviews

SCAM>>>NOVUM "Circle-one Membership"<<< TRAP>>BRAINWASHING>>CONTRACT NOT GIVEN>>IMPOSSIBLE CANCELLATION>>HIGH PRESSURE SALE TACTIC>>IGNORING DISINTEREST>>RESORT ONLY USE TO GET YOUR MONEY<<DO NOT FALL FOR IT!!!!<<<

I recently purchased a BlueBay Vacation Club Membership and have come to regret it. After being invited to tour their Special Guest rooms we were brought to a separate area for a "short" meeting which ended up being 4 hours of hard sell. The information was overwhelming but they said all the right things to get us to buy. Only after they ran our credit card did we get the actual documents we would sign. They assured us that everything we discussed was in the contract and we fell for it. It was only afterwards, under careful inspection, that we realized that what we had been told was not true. We sent them an email requesting cancellation of our contract 2 business days after the sale but got another hard sell attempt over the phone. We finally just walked away from our contract and forfeited the $10,000 USD deposit. Don't buy a membership. There are too many restrictions and extra fees to make it worthwhile.

I haven't used my membership yet and I am trying to use it at this moment. It's not all good like they say it is. So many hidden details within the contract. At the end of the day if I use my membership I might come close to breaking even. Not worth the cost at all. The resort is great and all but this membership is a scam. I highly recommend keeping your money invested and pay per year if you decide to return to this resort

I am sharing part of someone else comment. I am so terribly angry and I wish that I could undo this transaction which so far has cost us nearly 7000$ US and there is still more than 1000$ to pay. I wish that I could get out of this contract and be compensated for all the trouble.

Do not even fleetingly entertain becoming a part of this establishment's vacation plans. They are deceitful, relentless, and thoroughly heartless. I just put myself into negative balance (after yet another hidden fee that was misquoted so they could grab an additional $100) just to end this nightmare. From the first 24 hours after we signed up we spent an entire day of our vacation in offices to try to cancel the contract and were not allowed to. Have never been able to utilize any of the benefits nor been able to successfully converse with anyone who could assist us, including the website for Circle One.

Bluebay Dorados - Puerto Plata: We went here in February 2018, and had an amazing time. We were approached by someone who asked us if we would go and see about their vacation club and we did. After hearing them out and asking to see their suites and Villas, we told them we were going to have lunch and talk about it. We had no problems and they were not pushy.

The salespeople for Circle One by Bluebay use extremely high pressure sales tactics to get you to buy into a vacation package. They also outright lie. They offer "free" dream vacations for signing up. Even though I repeatedly clarified that they were completely free and they assured me that they were, they aren't. When questioned on this, David ** said, "Did I make you pay for it?" When I complained I was treated extremely disrespectfully by this same man. After having received the owner's link which is supposed to provide 5 star hotels all over the world for $399 US, we come to find out that's the starting price. The hotels are completely out of our budget. DO NOT Sign up with these people!! They're sleazy!

Everytime I place booking most of time can get the best and what I asking for, and the services provide is very good. I appreciate very much of their patience and cooperation to assist me get what best for I asking. If only I request for additional items the fee will charge and it is very reasonable between my budget, Sometime if the fee I feel on the high side they will explain to me the reason and or help to reduce. They provide me with wide range of selection and it is very good. I enjoy the offer and the location I go to ready give me a great pleasure as I never had went before and the cost is between my budget. The value is reach my expactation and it is always show me what is best for my interest. If any things is not going properly they will try to give me the best services to my request and or compensate to my request if not meet.

Booking service was pretty good. They was quick and convenient. Me and my family were very happy with the booking process. Honest and works for the customers. The fees were okay. I thought they was a little high but for the experience it was worth it. I'll definitely do this again and years to come. Great locations available. We had a great time and the restaurants and events in the area was awesome. The value was pretty good. I thought it could had been cheaper but all well great experience for my family but could had been cheaper.

I just love them complete from every angle possible. As a customer I just think they are the greatest. Love them forever. Their booking service is wonderful. I will keep using this service of theirs as a loyal customer forever. They are located everywhere near my home. They are the best ever. This is very very very terrific value for everything you get as a loyal customer. I think real thumbs up.