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Tires-Easy.com Reviews

4.3
683 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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4.3(683)

About Tires-Easy.com

Since 2004, Tires Easy has revolutionized the tire-buying experience for thousands across the Continental U.S. Imagine premium-quality tires delivered right to your doorstep or your chosen local installer. We don't just carry top-tier brands; we've curated a diverse range to ensure every driver finds their perfect match—whether you're hunting for a renowned name or a hidden gem, a luxury tire or an affordable one. Budget constraints? We've got you covered. Plus, enjoy FREE shipping on the majority of our tires. Choose Tires Easy, where quality meets convenience.

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Tires-Easy.com Reviews

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    Reviewed Dec. 30, 2009

    I am not satisfied with the way Tires-Easy.com does business. The information about prices for installation is completely wrong. I claim that this information is part of the product that Tires-Easy sells. The website says, "Please make sure that you show your invoice at the installer. This proves that you are a Tires-Easy customer and will get you better deals. Please contact the installer in advance to arrange an appointment." The installation price on their website is given as $11 per tire + $2 disposal fee. I contacted the mechanic before I went to have them installed (but unfortunately after I ordered the tires).

    The mechanic is irritated that Tires-Easy sends customers who think that the installation price on the website is correct. The Tires-Easy representative actually said it was my responsibility to check the installation prices before even ordering them and that they are not responsible for the accuracy of the installation prices! Then why bother with fitting station partners at all? Caveat emptor. I cancelled the order and the confirmation said that the reason for cancellation was: Will be cancelled, the wrong tire was ordered. They are automated and not attending to details. And when they do find a mistake, the customer ends up paying for it.

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    Reviewed June 23, 2009

    I purchased 4 tires from this company. One of the tires started cracking. These tires are less than 6 months old. I went to an authorized Pirelli dealer and came to find out they sold me 3 tires that were manufactured in 2007 and one that was manufactured in 2004. The tire was dry rotted. I have been trying to resolve this issue for over 3 months. I have been driving without a spare all of this time. I finally had to buy another tire because I could not resolve this with them. I am still waiting for a replacement tire or my money back.

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    Reviewed Jan. 30, 2008

    While searching for deals on new tires, I came across a website called Tires-Easy.com. They had a Canadian website as well, called Tires-Easy.ca, which apparently was all owned and operated by a German company called, Delticom AG. On their site, I found a great deal on the tires I wanted and ordered them. I even got a confirmation e-mail that my order was processed and would be shipped soon, with all the prices, shipping, taxes, etc. stated on the e-mail. About 1 month later, I still didn't get my tires and was ready to call them to see what was going on, as all the links on their website didn't work. Around the same time, I got a phonecall from the US company saying there was a problem with my order. The computer made a mistake quoting me on the price of shipping.

    My quote was $12.77 CAD, and the real shipping charges would be over $400. So he asked if I wanted to cancel my order. Well, since I already had a confirmation e-mail I stated they were obligated to fill my order, no matter what prices were quoted. About 2 weeks and several phonecalls later, the parent company still didn't want to fulfill their obligation. Against my wishes, they cancelled my order. Even the person whom I was talking to in the US office agreed with me that they had to fill my order, but the parent company in Germany refused.

    I am extremely upset as to how this situation was handled. It seems like the Germans do not care about consumer rights in North America, although they are happy to open companies here and take our money. I feel like I have been taken advantage of as a consumer by a "bully" company. I want to take legal action against the parent company, but am not sure as to how to proceed. I still have all the e-mails they sent to me stored on my computer.

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    Tires-Easy.com Company Information

    Company Name:
    Tires Easy
    Company Type:
    Private
    Address:
    Continental Blvd.
    City:
    El Segundo
    State/Province:
    CA
    Postal Code:
    90245
    Country:
    United States
    Website:
    www.tires-easy.com