How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Mavis Discount Tire Reviews

4,956,328reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Mavis Discount Tire

Mavis Discount Tire offers top tire brands such as Bridgestone, Continental, Cooper, Goodyear and Firestone. Customers can schedule an appointment online for many different auto and tire repair services. It also offers a 30-day price guarantee — if you find the same tire by the same brand for a lower price within 30 days of purchase, Mavis will refund the difference plus 5%.

Visit www.mavis.com
Pros
  • Available across the county
  • Offers various auto services
  • Discount name-brand tires
Cons
  • Online reservations can be difficult
  • Some competitors offer more perks

Mavis Discount Tire Reviews

Filter by Rating

  • (4,576)
  • (132)
  • (31)
  • (41)
  • (512)

Popular Mentions

    How do I know I can trust these reviews about Mavis Discount Tire?
    • 4,956,328 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    1 featured review
    How do I know I can trust these reviews about Mavis Discount Tire?
    • 4,956,328 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 75 - 225
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 23, 2026

    They were all very nice, great experience. Was in and out quick, well run store. Office employees very nice.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Michele, for sharing your fantastic experience with us. We're very happy you found our staff to be friendly and that your visit was pleasant. It's our mission to ensure every customer feels welcome and receives helpful service. We look forward to providing you with the same seamless experience in the future. Safe travels!

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed April 21, 2026

    Chris was super nice when I asked him to look at tire with slow leak. He was very professional and showed me the nail in tire.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Pamela, we thank you for taking the time to share your experience. We're delighted to hear that Chris provided you with excellent service by identifying the issue with your tire promptly. It's our mission to ensure all our customers receive the same high level of care and expertise. We'll make sure to pass along your kind words to Chris. We look forward to assisting you again in the future. Safe travels!

    Punctuality & Speed

    Reviewed April 19, 2026

    Have done business now with them for some 10 years. Always go there because I feel I am treated fairly. I explain what I need and they do NOT try to upsell me. Car ready when promised and I am oftentimes able to wait as they are fairly quick. Have had especially good experiences with Ivy, Mike and Richard. Will remain a loyal customer. Thanks guys!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dennis, we are thrilled to hear about your positive experiences with us over the years. It’s wonderful to know that you feel treated fairly and that we have lived up to your expectations without the pressure of upselling. We're especially happy that Ivy, Mike, and Richard have made your visits exceptional. Thank you so much for your loyalty and kind words. We look forward to continuing to serve you with the care and efficiency you've come to expect. Your support means a lot to us, and we'll do our best to keep providing you with top-notch service.

    Verified purchase
    TechPriceStaffRates

    Reviewed April 14, 2026

    I talked to 3 different employees at this store and all were kind, courteous, and very friendly. (I stopped at this store and talked to them about a set of tires. (Mike). Then in a couple of days I came back and ordered the tires (Mike) and came back in and had them installed when they came in. (Joey) I didn’t catch the other person’s name at the front desk, but she was kind also)

    I purchased a set of Toyo Open Country A/T III OWL’s for my ‘17 Ford F-250. They were better priced at this store than several other Tire Shop Brands in the local area. As soon as I left with them I noticed how quiet they were over my B.F. Goodrich K02’s. The ride was smoother also. I definitely recommend this store and will stop here again. (The only problem I had was that their computer listed my F-250 4-door Crew Cab as a 2-dr Regular Cab.)

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for sharing your fantastic experience with us, Paul! We're glad that Mike, Joey, and our front desk staff exceeded your expectations with their kind and courteous service. It's wonderful to hear that you're satisfied with the Toyo Open Country A/T III tires and noticed an improvement in ride quality and noise reduction compared to your previous set. We look forward to becoming your go-to store. Safe travels, and see you at your next visit!

    Staff

    Reviewed April 10, 2026

    I have had my car serviced at other Mavis locations. But at the service at this location out shines all others. To begin with, the front de. I have had my car serviced at other Mavis locations. But this particular location at Egg Harbor Township NJ outshines others. To begin with, the front desk personnel were extremely courteous and friendly. The Manager explained the work that would be done and the amount time it would take. All of which was done in a very efficient professional manner. I would highly recommend Mavis.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Patricia, thank you for sharing your fantastic experience with us at the Egg Harbor Township Mavis location! We're so happy to hear that our team's courteous service and professionalism stood out to you compared to other locations. It's wonderful that the manager took the time to explain all the necessary details, ensuring you felt comfortable and informed during your visit. Your recommendation means a lot to us, and we truly value your feedback. We look forward to welcoming you back for your future car care needs. Safe travels!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 10, 2026

    Great job from beginning to end. Scheduled an appointment online and was seen at that time, staff made recommendations that felt appropriate and not oversold, and were very friendly. Definitely have my business moving forward.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Bryan, for taking the time to share your experience with us here. We're very happy the service you received from booking to appointment was seamless and our team made you feel comfortable with their friendly advice. It's wonderful to have your confidence and your confirmation that we weren't overselling any recommendations really boosts our commitment to honest service. We truly appreciate your support and choosing us for your future needs. We look forward to serving you again. Safe travels!

    Verified purchase
    PriceStaffRates

    Reviewed April 9, 2026

    Outstanding service from the minute I walked in until I left. Great and reasonable prices on my tires, shocks, and alignment. I strongly recommend Mavis, and especially the store I was at in Lockport. I'll never go anywhere else again!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you so much, David, for sharing your experience with us! We are thrilled to hear you were happy with the service from our team in Lockport. Providing great value with our prices on tires, shocks, and alignments is all part of our commitment to customer satisfaction. It warms our hearts to receive your strong recommendation. We're honored to be your go-to choice, and look forward to serving you again in the future. Safe travels!

    Customer ServicePriceOnline & AppRates

    Reviewed April 9, 2026

    I ordered a pair of tires online. I was given a price that included: the tires, balancing and free installation. When I showed up to have the tires installed I was told there would be additional charges for labor and recycling. I told the counter person that those charges were not mentioned on the website and even showed him the order on my phone. The person replied the website, "never does".

    Thanks for your vote!
    Profile pic of the author.
    Price

    Reviewed April 8, 2026

    I will never come here again and I recommend no one else to come here as well. They tried to charge me $700 for new brakes that I didn’t need. Explore your options because this is the LAST place I will go if I am in need for car services.

    Thanks for your vote!
    Profile pic of the author.
    CoverageTechPunctuality & SpeedMaintenanceStaffResolution

    Reviewed April 8, 2026

    I went 3 times for them to resolve my major concern: The right turn signal at the back was not working. 1st visit, they assured me they fixed it. It is now working - they changed the bulb and I asked for oil change, which they did. I came back April 6, to tell them the blinker was not working contrary to what they claimed. So, on my 2nd visit, I was assured again that it was working & that they changed the bulb again & I need a brake flush which I said, "Go ahead and do it." When I went home, the blinker is still not working. So I came back the following day for the 3rd time & told them (different staff) that my blinker is not working & it's my 3rd time to come to that place to ask them to resolve the problem.

    The staff checked over the computer & told me that yesterday, I have a brake flush only. I said, "Yes I did, it was offered to me but I came primarily for the blinker & they told me that they changed the bulb." They said there's no note there that my car's bulb was changed... I asked them, "What do you suggest?" She said, "Wait for the manager..." I waited for quite some time and another staff took my car key & took the car in... Then they came, told me the blinker was fixed but I need to change my car's battery, which I said yes...

    My thought: why they offer something every time I visit? Why not do it one time... Because on my first visit as always I was assured they checked everything... Well, anyway 3 days was a lot... And sitting in the waiting area for many hours was wasted time. This is my first really bad encounter... No apologies from the staff. I think, these 2 encounter, they did not really addressed my major concern & overlooked it...

    Thanks for your vote!
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRatesTimeliness

    Reviewed April 7, 2026

    I called about 10 different tire companies to get quotes on 4 tires mounted and balanced (off the vehicle) and decided to go with Mavis because they even beat Discount tire by over $100.00. I specifically asked for the ENTIRE total of the tires/mounting and when I got the estimate emailed to me, it was for $200.00 more than quoted. I also got financing specifically only for $1000.00 to get the tires and have a little left over for an alignment. The emailed estimate did not even show the correct vehicle. I have a Ford truck and it showed the estimate was for a Honda. I called the individual store and after finally getting Nicholas on the phone, who was the person to originally help me, he kept trying to connect me to the 800 line, and was I getting a voicemail each time, I called back and told him not to connect me to a voicemail again or we could just cancel the order.

    Finally a woman named Alma answered and she heard me out. When she looked up the original quote, she said she could tell that there were errors (such as the Honda being listed as my car) made. She told me she would get back with me by 10:00 am the next day (today) and I had to call when she did not call me back by 12:15 today. I left a message and she finally did call me back a few minutes later. She said that I should expect another call within 30 minutes from someone who would re-write the estimate and make sure pricing is right. I am not holding my breath on that.

    Nicholas at the store also told me he would call me back this morning after he spoke with his district manager. I have not heard back from him as of yet. This whole endeavor seems to have been a mistake and I should have just gone to Discount Tire, which I will probably still do. If I can't trust that Mavis can even get the quote matter correct, how can I trust them with my vehicle? I work in the auto parts industry and we have a high standard of customer service where I work and this would be unacceptable on all levels. In fact, I have been sending customers to Mavis for tire-related matters. I may have to re-think that. My son also sends customers from his mechanic shop to Mavis and he is not happy about this situation either. This has been more than frustrating for something that should have been a really simple transaction.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 1, 2026

    The staff is professional and knowledgeable. The service is fast and accurate. They tell you exactly what's going on with your vehicle and do not push unnecessary services. Every time I bring a vehicle to be serviced or have a problem they knock it out of the park!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Blaine, thank you for sharing your experience with us! We are so happy to hear that our knowledgeable staff and efficient service consistently meet your expectations. We strive to provide clear communication and avoid recommending unnecessary services, so it's wonderful to hear we delivered on this promise. We look forward to continuing this level of service for you in the future. Thank you for your trust and support!

    Verified purchase
    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed March 29, 2026

    Only took 2 days to get my tires in stock, then 2 hours to replace all tires and a dying battery. The waiting area is comfortable. I ordered the exact tires I wanted online without any haggling from a sales/staff person. Price was transparent and fair. Spending money on your vehicle sucks, but this place makes it as painless as possible.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Alicia, for sharing your positive experience with our team! We're thrilled to hear that you were pleased with the speedy delivery and installation of your tires, and that our pricing met your expectations. It's great to know that you found our online ordering process convenient and our waiting area comfortable. Your feedback reassures us, and we'll continue our efforts to make vehicle maintenance as painless as possible. We look forward to serving you again in the future. Safe travels!

    Punctuality & Speed

    Reviewed March 29, 2026

    I came to Mavis in Ossining NY at 9:00 am. Had appointment. Told them my car shook when braking. At 10:30 am the desk person said I needed shocks and the tire I purchased last month had a bubble. She said the brakes were fine. I said that's impossible. The mechanic took it for a drive and then re-inspected my wheel and said rotors were worn. This was after sitting for one hour and a half. It's a few minutes to 12 pm and I am still waiting. The work here has gotten really bad. They used to do better work.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Ronald, for reaching out and sharing your recent experience at our Ossining, NY, location. We apologize for the wait and confusion. An accurate and timely service is what we strive for.

    We would appreciate if you could give us the chance to discuss your visit in detail to address and improve upon the issues you mentioned. Please contact us at 914-984-2500 option #2 at your convenience. We thank you for allowing us the opportunity to speak with you!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 29, 2026

    The service was excellent and quick. I came in for tire installation and they were ready to help and I was also given some recommendations to maintain the longevity of my vehicle. The customer service was excellent and I left there satisfied with the service provided.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Fednel, we're delighted to hear about your positive experience with our team. Meeting your expectations with a quick install service and offering helpful recommendations are top priorities for us. Your satisfaction reassures us, and we truly value your feedback. Thank you for sharing your story, and we look forward to seeing you again whenever we can assist in maintaining your vehicle. Safe driving ahead!

    Profile pic of the author.
    Verified purchase
    Sales & MarketingPriceRates

    Reviewed March 27, 2026

    1. Price Match - both in-store and online claims that competitors' prices will be met or beat is patently untrue. I provided a tire quote from BJ's, but because it was obtained online and not at the tire center, the price guarantee was not honored. One could claim false advertising as there are no disclaimers about not accepting online pricing.

    2. When I began driving after installation, the air pressure warning light on the dash board illuminated. I immediately returned to the tire center, but was told everything was OK and that the light would go off after driving "a couple of miles. Since the light did not go out, I checked the tires the following day. One tire had 16 PSI, the other three tires 18 PSI. Tire specs simply state a max of 44 PSI, so I added air up to 32 - 34 PSI and the light went off (this cost $7.50 at a local service station). Really bad experience.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Noble, we sincerely apologize for your experience at our location. We understand your frustration regarding the price match policy and the air pressure issue you encountered. We strive for clarity in our promotions, and your feedback helps us identify where improvements are needed. Additionally, ensuring proper tire installation and performance is a top priority for us, and we're sorry for any inconvenience this situation may have caused. We would value the opportunity to discuss this further and find a resolution. Please reach out to us at 914-984-2500 option #2 at your convenience so we can address your concerns promptly. Thank you for bringing this to our attention; it allows us to enhance our services.

    Verified purchase
    Staff

    Reviewed March 27, 2026

    Dustin really helped us out when we got a nail in our tire on the way home from work. He got us in, changed the tire, and made a bad situation a little better. I would definitely recommend this business to anyone needing tire service. Thanks for having our back.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed March 26, 2026

    Mitch from Mavis brick blvd brick nj is more than amazing. I always go here for any of my car issues. Today alone I need an oil change. With short staff and out of parts, Mitch has to drive to Eatontown to get the parts needed for my car so that I don’t need to come back tomorrow. I am more than grateful with this team. Amazing customer service and impressive work ethics. Thanks much guys.👏👏👏👏Thanks Mitch. I’m glad you work in my town.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Joe, we're thrilled to hear how Mitch exceeded your expectations, going above and beyond by making sure you could get your vehicle serviced without delay, despite the challenges of being short-staffed. Your appreciation for our team's dedication and impressive work ethic truly inspires us to maintain such high standards. It’s feedback like yours that reinforces our commitment to exceptional customer service. We value your loyalty and look forward to serving you in the future. Safe travels on all your journeys!

    Verified purchase
    Customer ServiceCoverageTechPunctuality & Speed

    Reviewed March 26, 2026

    Have been using Mavis for years, I carried my Ford Explorer Sport Trac to the store in Brandon, MS to some new tires put on the rear end in November 2024. Almost $2,000 later I have two new tires, new brakes and rotors on all four tires, along with sway bars and shocks and they had my truck for over two days. Jump forward to Thursday, March 19, 2026, 16 months later, I carry my truck back to the store in Brandon to see if they could fix a tire that I picked up a nail in. They said they couldn't get to it, because they only had one tire tech there that day.

    So I went to the Mavis store in Flowood, MS to see if they could get to it. The manager came out and looked at the tire and she said they couldn't repair it because of the wear on the tire due to improper alignment. I stated that I had asked for the alignment to be done when the new tires were installed. The manager stated that I should call the corporate office about that. So I have to get a new tire, and the tire was not in stock and would have to be ordered and it wouldn't be in until Wednesday, March 25 and the manager even set me up an appointment for that day as well.

    The manager at the Flowood, MS store was wonderful to work with. Received a call from Jennifer that the tire had been installed, but during the install of the tire they noted that my front brake pads had less the 10% life in them and it was recommended that the brake pads and rotors should be replaced. I stated that I had those replaced in November 2024 and I had only put like 13,000 miles on my truck in that time frame. I've never had pads or rotors go bad that quickly. She confirmed what I was saying by looking at my Customer history in the computer. She stated that I should carry the truck back to the Brandon store.

    Most of the time when I have had work done, it was during the week, but my last two experiences at the Brandon store have not been the best, but they are like five miles from my office. The Flowood store has always been great. I'm not really sure if they did the alignment was even done at the Brandon, MS store. Considering 95% of the miles I drive are highway or interstate miles.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Mike, we're glad to hear the Flowood, MS location provided exceptional service. However, we apologize for any inconvenience you faced at the Brandon, MS store. Your feedback about the unresolved alignment service and the unexpected ongoing maintenance needs is a priority, and rest assured, these will not go unchecked. We appreciate your continued trust and apologize for any disruption this has caused. Please consider reaching out at our consumer solutions team at 914-984-0500 option #2 so we can address this further. We're committed to resolving your concerns comprehensively and valuing your satisfaction with our services.

    Verified purchase
    Sales & Marketing

    Reviewed March 24, 2026

    Awesome service, Mat and James explained everything in detail, explained what was wrong with vehicle and provided options and allowed me to make a decision and did not pressure me to make any decision

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Tracy, we're delighted to hear that Mat and James provided detailed, pressure-free assistance while walking you through the repairs. It's always our goal to empower our guests with all the necessary information to make informed decisions. We look forward to servicing your vehicle in the future and providing you with another awesome experience! Safe travels!

    Verified purchase
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed March 23, 2026

    The staff is friendly. My service was done in the expected time frame. Reasonable price. They called to recommend some services, but didn’t pressure me to have them done right away. I opted to wait for next time. I had an oil change and inspection. Took about 4 hours.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you. Nicole, for sharing your positive experience with us! We’re happy to hear you appreciated our friendly staff, and that your repairs were completed within the expected timeframe. It’s great to know that you found our pricing reasonable and valued our non-pressure approach to recommending further services. We look forward to assisting you again during your next visit. Safe travels until then!

    Verified purchase
    Customer ServicePricePunctuality & SpeedMaintenanceStaffRates

    Reviewed March 21, 2026

    About two weeks ago I visited the Mavis location on Marietta Hwy in Roswell for a scheduled oil change and tire rotation, and I have to say—this team made what is usually a routine errand feel like a genuinely pleasant experience. Keith and Twanna were absolutely wonderful from the moment I walked in. They were welcoming, helpful, and had the kind of easygoing customer service that instantly puts you at ease. We even ended up laughing about the spelling and pronunciation of Twanna’s name, which came up because my name (Keri) is one of those that can be spelled about a dozen different ways. It turned into a whole fun moment that you don’t usually get at an auto shop. Another gentleman—whose name I unfortunately didn’t catch—showed me my cabin filter, and wow… It definitely needed replacing.

    I appreciated that he took the time to explain it and didn’t try to upsell anything unnecessary. Twanna also helped me with a quote for new tires (which I do need), and Keith went the extra mile trying to track down a rear window wiper for my truck. It’s a smaller size and has been surprisingly hard to find elsewhere. He even reached out to their supplier, but they didn’t have the size in stock. Still, I really appreciated the effort. The service was quick, the price was very reasonable, and the customer service was genuinely top‑notch. I left smiling, which is not something most people say after getting car maintenance done. I would definitely recommend this location to family and friends.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Keri, thank you so much for sharing your experience. It’s genuinely encouraging to hear how Keith and Twanna made your visit memorable and enjoyable—hospitality like theirs is exactly what we strive for. We’re thrilled that both the customer service and technical aspects of your appointment impressed you, from the thoughtful cabin filter advice to helping with car accessory searches. It’s conversations like the one you had about name pronunciations that remind us of the power of personal touches in lifting routine occasions. We truly appreciate your recommendation, and look forward to welcoming you, along with your family and friends, back for future opportunities to assist with your automotive needs. Safe travels!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed March 20, 2026

    I came in for a patch for a tire, but I was shown that all of my tires had wear and other problems. I had hoped for a few my miles on these original tire from the manufacturer, but it was time to replace them. I also, I needed an alignment which they can provide. I was given a fair quote, and after checking with another dealer we were able to adjust the price, for a good deal. The staff were wonderful, helpful and friendly. The work was completed quickly and efficiently. Highly recommend Mavis Tire in Lufkin, TX.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you so much, Steven, for sharing your fantastic experience! We're very happy to hear that our team was able to assist you with your tire and alignment quickly and efficiently. It's wonderful to see that you found our staff both helpful and friendly, and we're glad that we could offer you fair and competitive pricing. Your recommendation is greatly appreciated and inspires us to maintain high standards for every customer. We look forward to serving you again in the future. Safe travels!

    Profile pic of the author.
    PriceRatesHonesty & Transparency

    Reviewed March 16, 2026

    I spoke to a salesman (**) at the store at 6550 West Fry., Fort Worth, TX. He gave me a price for four tires and I agreed to have them installed at that price. The invoice I received after the tires were installed indicated a different price. The manager said it didn't matter what the salesman quoted. The price will remain the same. I will not do business with Mavis again. They are not honest. They have been reported to the BBB also.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for bringing this matter to our attention. We regret any frustration you have experienced due to the discrepancy in pricing. Your feedback concerning communication with our staff is disappointing, and we assure you of our commitment to addressing this internally with our team. We apologize for the inconvenience you've faced. We do see that you communicated with one of our corporate consumer solutions team members and declined the resolution offer. We have escalated the matter to the Regional Manager who will be reaching out to you asap to ensure that your experience is understood and used to improve our operations. we thank you again for taking the time to share your feedback.

    Staff

    Reviewed March 15, 2026

    Mavis Tires in Fitzgerald, Georgia has the best employees namely Miss Deanna. I had a problem with my tire today and couldn’t get anyone to help me and then my granddaughter and myself seen Mavis Tires across the highway. So we went over there and met the crew too. Very nice gentlemen and an amazing lady named Miss Deanna. They put me and my granddaughter back on the road and none of my groceries spoiled. I am extremely grateful for you all. Thank you all so much! I will never forget you, Miss Deanna and another way my granddaughter. Again, thank you all so much.! God bless you all! I will definitely be taking my business to you all.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you so much for sharing your heartfelt story with us! We're delighted to hear that Deanna and the team at our Fitzgerald, Georgia location were able to help you and your granddaughter during your visit. It's inspiring to know they made such a positive impact and ensured your groceries were all safely back on the road without any spoilage. Knowing she provided you with such exceptional service is one of the best compliments we can receive. We truly appreciate your kind words and are overjoyed that you plan to return. Safe travels ahead, and we look forward to welcoming you back with the same care and dedication in the future!

    Sales & MarketingPunctuality & Speed

    Reviewed March 15, 2026

    I will never take my car there again… I waited 3 hours to have my car serviced and when I finally got my car looked at they told me my tire had some type of plastic stuck in the side of my tire. Mind you I sat in my car for the 3 hours. I waited for service without any problems with my 3 month old tire…. Now not only are they telling me I need a new tire but now I also need tie rods! They are scamming people… If you need tire service don’t look anywhere near their direction. You’ll thank me later.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Richard,

    We sincerely apologize for the long wait and the issues with your vehicle. It's concerning to hear about the unsatisfactory service you encountered and the unexpected recommendations concerning your tire and tie rods. Our mission is to provide meticulous service and reliable results, but it sounds like we missed the mark during your visit.

    Your feedback is invaluable as it helps us identify where our service can be improved. We'd love the opportunity to look into this further and address your concerns. Please reach out to us at 914-984-2500 option #2 at your convenience so we can restore your confidence in us. We truly appreciate your patience and wish to make this right.

    Verified purchase
    CoverageMaintenance

    Reviewed March 13, 2026

    Went there for noise concerns in front passenger side of the car. Was told it was a wheel bearing issue and that would fix the problem however after a $632 repair the issue still persists. The disappointment is I was guaranteed this maintenance would solve my issue and feel I wasted time and money.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Richie,

    Thank you for sharing your experience with us. We’re genuinely sorry to hear that the wheel bearing repair didn’t resolve the noise issue as promised. Your frustration is completely understandable, and we sincerely apologize for not meeting your expectations after the effort and expense.

    Please allow us the opportunity to make this right. When you have a moment, please call us at 914-984-2500, option #2, so that we can have the opportunity to talk through your visit and improve! Thanks again for reaching out and for giving us a chance to serve you better.

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed March 13, 2026

    Went to Mavis Tire this morning and was helped by an amazing lady. Her name was JOJO. Amazing experience from beginning to end. Great communication and explained everything thoroughly. Would definitely recommend mavis and to deal with Jojo!!!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    We're so happy to hear that JOJO provided excellent service by communicating clearly and making your visit remarkable from start to finish. Your recommendation means the world to us, and we're thrilled to have your support. We look forward to welcoming you back in the future and hope every visit remains just as impressive!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed March 3, 2026

    We found the best price online at Mavis. It was very simple to pick out the tire and then make an appointment online. Since my tire was flat and it was Sunday, I was very pleased to be able to take care of the appointment and get it for the next morning without having to wait and call. I dealt with one lady at the store and she was very helpful and pleasant to deal with. I also observed her dealing with other customers and she was customer service-oriented.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for sharing your wonderful experience with us! It’s fantastic that we could accommodate your service for the next morning, making things easier for you. We're also happy that our store representative left such a positive impression with both you and hopefully the other customers. Our team is dedicated to offering helpful and polite service every time. We truly appreciate your feedback and look forward to serving you again in the future. Safe travels!

    Verified purchase
    Staff

    Reviewed March 2, 2026

    Service to change a headlamp. It was a last minute thing and I was able to get in within 10 minutes. The job took around 30 minutes to remove the items to get to the light and reassemble. I have used this store several times and the team members have always been helpful.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for taking the time to share your experience with us! We're so happy to hear you were able to quickly receive help with your headlamp change. It's wonderful to know our store has consistently been helpful on your visits. We aim to make every service appointment easy and worry-free! We look forward to continuing to provide you with outstanding service in the future. Safe travels!

    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 25, 2026

    On Saturday February 22, 2026 I had been driving on Rt. 6 Honesdale, PA. When l hit a pothole and blew the sidewall on a tire. Luckily within 1/4 mile there was a Mavis Discount Tire. I slowly made it there and the staff could not have been more helpful. They were very courteous and helpful. They did not have a similar tire in stock but would be able to get one on Monday. I had to get back to New Jersey so l had them put my spare on and l was on my way home very quickly. They turned a stressful situation of mine into a pleasant experience and they gained a repeat customer. Thankful to the employees at that store.

    Joseph A.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Joseph, for sharing your experience with us! We're very happy to hear that our team was able to turn your stressful situation into a pleasant one. Even though we couldn't immediately have the tire you needed in stock, it’s great to know that our staff in Honesdale ensured you could make it back to New Jersey safely and quickly by fitting your spare. Your feedback is truly appreciated. Safe travels, and we look forward to assisting you again in the future!

    Profile pic of the author.
    CoverageStaff

    Reviewed Feb. 22, 2026

    Big shout out to Justin and Preston for fixing up my tire. They handled the car with care and fixed my tire in a timely fashion. Thank you for your service!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for sharing your positive experience with us! It’s great to hear that Justin and Preston were able to fix your tire so quickly. We appreciate your shout-out and look forward to providing you with excellent service again in the future. Safe travels on all your journeys!

    Profile pic of the author.

    Reviewed Feb. 22, 2026

    My experience here was mediocre. I felt subjected to ** privilege by the cashier being that I was here first but attended to last when a ** person arrived after me. The cashier neglected to ask about my previous service account and took it on his own will to make a different service account without my permission and then was irate when I suggested using my previous account. Overall I reccomend for the product but suggest better CSR training.

    Thanks for your vote!
    CoveragePriceStaff

    Reviewed Feb. 20, 2026

    They were amazing, had a headlight out. Fixed it right away with no charge, was out of there in less than a hour, highly recommend this place. Will let all my friends and family know to go there.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for sharing your experience with us! We're thrilled to hear that our team was able to quickly take care of your headlight issue at no charge, all within an hour. Your plan to spread the word to friends and family are truly appreciated and mean a lot to us. We look forward to assisting you and your network in the future. Safe driving!

    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed Feb. 17, 2026

    I went to Mavis and had tires put on my car. They were the cheapest place and they gave me a discount on my tires. Customer service was great. They kept my appointment. It did not take long at all. This was my first time going there. I will tell others and I will return.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you so much for taking the time to share your positive experience with us! We're so glad to hear that our team provided you with exceptional service and that you were pleased with both the pricing and the thoughtful discount. It's wonderful to know that your appointment was kept promptly and the service was swift – precisely what we aim for. We look forward to serving you again in the future. Safe journeys ahead!

    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 16, 2026

    ⭐⭐⭐⭐⭐ 5+ Stars – Outstanding Service! My wife and I had a wheel alignment done yesterday at the **Mavis Tires & Brakes** location at 4901 Eldorado Pkwy in McKinney, TX, and the experience was excellent from start to finish. ** (I hope I’m spelling his name correctly) was incredibly welcoming, kind, and knowledgeable. From the moment my wife and I walked in, he made the entire process smooth and comfortable. He took the time to explain what was being done, answered our questions clearly, and made sure everything was handled professionally.

    The service was efficient, the team was courteous, and our vehicle feels great after the alignment. It’s easy to see why this location earns such strong reviews — the customer service truly stands out. 5+ stars are absolutely well deserved. We will definitely be returning to this location for future vehicle services and would highly recommend them to anyone looking for honest, friendly, and reliable automotive care.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for taking the time to share your outstanding experience at our McKinney location. We're thrilled to hear our team made your wheel alignment visit seamless and comfortable. It's wonderful to know that the process was well-explained, your questions were answered clearly, and the service met your expectations in terms of efficiency and courtesy. Making our customers happy is our priority, and your high recommendation means the world to us. We look forward to welcoming you and your wife back for your future vehicle needs. Safe journeys ahead!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 16, 2026

    The salesman/technicians were extraordinarily professional in both their review and analysis of my issues. I was in and out of that shop in literally no more than 20 minutes. As I arrived at the shop a couple minutes earlier than the opening the head technician saw me and waved me in and opened up the shop just to accommodate me. That is true customer service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you for taking the time to share your great experience with us! We're delighted to hear our salesman and technicians provided such professional service and that your visit was both efficient and accommodating. Going the extra mile to welcome you even before opening is a testament to our commitment to excellent customer service. Your positive words are truly appreciated, and they inspire us to continue striving for excellence. We look forward to assisting you again in the future. Safe travels!

    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 14, 2026

    Al Supervisor is awesome, he works fast to prepare your vehicle and checks around to show you how there prices compare to others. Antonio on Glenn School road is the best --he talks with you when he finishes your car--he is very professional. Shirley **.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Shirley, for sharing your experience with us! We are very happy to hear that both Al and Antonio provided you with fast, professional service. It's great to know they took the time to inform you about how our prices compare and communicate clearly once your vehicle was prepared. Your praises keep us motivated to deliver exceptional service, consistently. We appreciate your insights and look forward to assisting you again in the future. Safe travels!

    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 14, 2026

    Today, for the first time, I visited Mavis Brakes & Tires on Waldos Beach Road. The experience was HORRIBLE! My vehicle needed an alignment and tires and I figured I could get it all done in one place. The supervisor was the person that attended me and was VERY unprofessional to say the least. When I went to check out--almost $700 later--I asked him if they offered military discounts. He said yes but that it was more beneficial to use…

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 9, 2026

    The staff was super professional and very fast. I been to other tire shop and there was no comparison to the service I received. This was one of the best experiences I had in a long time. I was impressed with the managers and the employees with the amount of knowledge they had on all the questions I asked them. The manager was very polite and down to earth and showed a level of professionalism that was well appreciated. Thank you Mavis for making my experience with your staff and facility one of the best yet.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Lawrence, thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team at Mavis provided you with the high level of service that stood out to you. It's wonderful to know that the professionalism and expertise of our staff impressed you, and that you found the manager to be particularly approachable and knowledgeable. Our priority is to offer such welcoming and efficient service to all our customers, and your affirmations here are genuinely appreciated. We look forward to welcoming you back for any future needs.

    Profile pic of the author.
    PriceStaffRates

    Reviewed Feb. 8, 2026

    I've been coming to Mavis in Ocala FL for more than 20 years and my experience has always been Great. On my visit today, I was taken care by George, who is courteous, knowledgeable and very caring. I haven't met the Technicians personally but having the jobs done so well, means that they too are great. The prices are fair and the quality of tires is excellent. I highly recommend MAVIS. Don't bother going any other place.

    Thanks for your vote!
    Profile pic of the author.
    CoveragePricePunctuality & SpeedStaffRates

    Reviewed Feb. 6, 2026

    I've been to Mavis twice in the last three months. First time to have 2 used tires purchased elsewhere to be exchanged with two bad tires on my Ioniq 5. They did so, without an appointment in about 40 minutes and I was out. The second time I had a slow leak in one of my wife's tire and again, with no appointment, they found a nail in it, repaired it and I was out in 30 minutes. I meet the owner Steve and he was gracious, helpful and professional and his crew was timely and efficient. Few tire places offer this incredible service at reasonable prices. Don't hesitate to go the Mavis for fast, quality and professional service at fair prices.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 6, 2026

    Great guys! Reasonable prices. Fast, quality service. I've bought 3 tires so far from them. Great location, great employees. #4 will be bought soon! But the tire place is awesome.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Feb. 5, 2026

    I had a rear light issue. I made an appointment with the Wildwood location, assistant manager, Scott helped me. He was very helpful, got the problem resolved. Made me feel comfortable. They always are so friendly and knowledgeable and helpful. I recommend them every time someone says they have a car issue. I will always use them. Arlene

    Thanks for your vote!
    Verified purchase
    CoverageTechPriceStaffRates

    Reviewed Feb. 5, 2026

    They fix my Jeep. It running good. No light on the dashboard anymore. The price wasn’t bad. Thank you for your help. I took it to AAA auto shop last summer and still wasn’t fix. Right now it working. Thank you Mavis.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Steven, we're very happy to hear your Jeep is running well, and that the issue with the dashboard lights is resolved. It's wonderful to know you found our services both effective and fairly priced. Your gratitude is truly appreciated, and we are delighted to have been able to fix what previous attempts could not. We look forward to helping with any of your future automotive needs. Safe travels ahead!

    Verified purchase
    Staff

    Reviewed Feb. 5, 2026

    This was the best experience I have had at a repair shop in years! The people were extremely professional and courteous. They carefully explained everything to me and were genuinely concerned that I get the best service possible.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Carol, for sharing your experience with us! We're happy you found our team professional and courteous. It's great to hear they took the time to carefully explain everything and demonstrated dedication to providing you with the best service possible. Your recognition inspires our team to continue delivering quality service to all our valued customers. We look forward to your next visit, and until then, safe travels!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Feb. 2, 2026

    My experience with Mavis in Hazlet NJ was a very positive one. I was able to reschedule my service appointment several times due to unforeseen circumstances, the representatives assisting were friendly and professional, and when the work was performed it was efficient and quality work at a fair price.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Jeffrey, for sharing your positive experience with Mavis in Hazlet, NJ! We're very happy to hear that our team was able to accommodate your scheduling needs. Our goal is always to provide friendly and professional service. Being recognized for quality work and fair pricing is important to us. Your feedback is much appreciated, and we look forward to serving you again in the future. Driving with peace of mind is our utmost priority. Safe travels!

    CoveragePricePunctuality & SpeedRefunds & Payouts

    Reviewed Feb. 2, 2026

    I purchased set of 4 new Continental tires at your store in Langhorne PA and was scheduled for installation on January 22. I arrived at the store at the prescribed time and was greeted immediately by the store manager. My car was immediately brought into the shop and work commenced on installing the tires. I decided to wait for the work to be completed and at one point I was asked to come into the shop to examine the rear brake pads and calipers. It was evident that they were at minimal levels and needed to be replaced. The cost to replace was given to me and I asked to have it repeated as it was much lower than what I had paid for the front pads and calipers at a different shop at an earlier time. I was also offered the road hazard coverage that I declined but did not feel pressured to take it. This location has now garnered all my future business for my vehicles as I mentioned to the manager.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedTransparencyTimeliness

    Reviewed Feb. 1, 2026

    Dropped my car off the night before for just inspection. Call the next day around 12 to see when car might be done. Was informed they haven’t started yet. Ok. Waited till 4:00 to see if done. Still haven’t started. Could not wait for had to leave for work by 5. I have had work done before no problem. Needless to say NOT one word was said when I had to pick up the car without the work being done. No explanation. Nothing!!!! This was in Brodheadsville Pa.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Mary, thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered during your recent visit to our Brodheadsville, PA location. It's concerning to hear about the lack of communication regarding your vehicle inspection, especially as timely updates and service should be the standard. Your feedback is appreciated and we would like to address this matter and restore your faith in our company! When you have a moment, please reach out to us at 914-984-2500 option #2 so that we can speak with you directly about how we can improve!

    Verified purchase
    Staff

    Reviewed Jan. 30, 2026

    I was totally satisfied, as always. Had my state inspection done this visit. Dave and Eric were professional and explained everything in detail. I have been going to this Mavis for 5 years now and have always been happy with the service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Sharon, for sharing your incredible experience with us! It's wonderful to hear that Dave and Eric were able to help and provide detailed explanations during your state inspection. We greatly appreciate your long-standing trust and patronage for over five years, and your satisfaction continually inspires us. We are thrilled to know that you've consistently been happy with our service. We look forward to serving you in the future and send our best wishes for the road ahead! Safe travels!

    Verified purchase
    PriceRates

    Reviewed Jan. 26, 2026

    My truck broke down on vacation. These got me in right away. Bent over backwards to get me back on the road, fare price, quality work... 100 percent would they recommend. The rear was serviced at home shop, got down here, the rear diff is bone dry. I needed a whole new axle. Great guys.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, David, for sharing your experience with us. We're happy to have been able to assist you during your vacation. We're happy we were able to worked quickly and effectively to get you back on the road, ensuring you received quality work and fair pricing. Your feedback motivates us to continue providing the highest level of service, and we're glad to have met your expectations. Should you need assistance in the future, we're here to help. Safe travels, and thank you for the recommendation!

    Profile pic of the author.
    Customer ServiceTechResolution

    Reviewed Jan. 26, 2026

    I spent $1,100 on 4 new tires at the Tire Kingdom Store 3722 S. Semoran Blvd., Orlando, FL (a Mavis Tire company) and they damaged one of my rims. The manager told me he needed to escalate the issue to a Regional Manager and that he/she would be in touch with me to resolve the issue. It has been over a week, and the Regional Manager has not called, even though I followed up with the local store.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Rick, we are very sorry that you have not heard back regarding your wheel. We have generated a commit ticket in our system for you #1062479 assigned to the Regional Manager as we didn't see one in our system yet. The Regional Manager will be reaching out to you immediately regarding this matter and we thank you for bringing it to our attention! If you want to reach out to add any further details to your existing ticket please don't hesitate to call us at 914-984-2500 option #2. Thank you again for allowing us the opportunity to resolve this for you!

    Verified purchase
    PricePunctuality & SpeedStaffRates

    Reviewed Jan. 24, 2026

    I had a great experience at Mavis Tire. They offered me a really good price on my tires and were able to get me in much faster than I expected. The staff was helpful, professional, and made the whole process easy from start to finish. Everything was done efficiently and I left feeling confident in the service I received. I’ll definitely be coming back for future tire needs and would recommend them to anyone looking for quick, affordable service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Damon, for sharing your fantastic experience at Mavis Tire! We're very happy to hear you found our pricing unbeatable and appreciated the quick scheduling and professional help from our team. Your positive words are very much appreciated, and we're delighted to know you’ll return for future tire needs. Your recommendation means a lot to us, and we can't wait to serve you again soon. Safe travels, wherever the road may lead!

    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 24, 2026

    Well, my experience with Mavis Tire in Smithfield Rhode Island was the worst experience I ever had going to a tire stores in the 40 plus years of owning a vehicle. My appointment was for 12:30 on Friday to have four snow tires put on my truck. Keep in mind that I already had them in the back of my truck so it wasn't like I had to wait for them to get them from their Wearhouse. When I made the appointment I asked how long the job should take and I was told about an hour and half or two which I was ok with because I had another appointment later on in the day at 4:00. Well three hours later and my truck still isn't done.

    When I finally cashed out at 4:30 and missed my appointment I was past my boiling. I didn't think to look at the slip till I got home. I noticed that the clown who cashed me out gave me an invoice for a different vehicle. I'm sorry the invoice was to have four tires replaced on a trailer and the vehicle info was on a 2019 Chevy Silverado when my truck is a 2021 GMC Canyon. And there more. My truck has the t-p-m-s tire pressure monitoring system. The front left tire was at 39. The front right was 39. Rear left was 40. And the back right was 38. Well the sticker on the driver's side door jamb clearly shows 35 psi max. I think Nasa has some trained monkeys that could do a better job. There's one more thing I'd like to add. Since I had the experience sitting in those god-awful seats for four and a half hours listening to the two guys running the counter.

    Mavis tire should think about sending them to a class on communication skills. Not so much. The older man but the one who has only been there for three days needs a lot of work. good luck with him mavis tire. And the last thing I want to say is that I've been going there for quite a while and I referred a few people there as well. My wife and my dad as well as a friend. So mavis tire in Smithfield Rhode Island you didn't lose just one customer you lost four all together. Miss you rick and Siri. That's when customer meant something...David **

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear David,

    Thank you for taking the time to share your experience at our Smithfield, Rhode Island location. We deeply regret to hear about the multiple issues you faced during your visit. We understand how delays and inaccuracies can be incredibly frustrating and we're sorry.

    The mix-up with your invoice and the discrepancy in tire pressures you mentioned are serious concerns that we should have caught early. We appreciate your feedback on our customer service interactions. Communication and professional courtesy are critical, and we regret that they were not up to expectations during your visit.

    Your feedback has been taken very seriously. Please contact us directly at 914-984-2500 option #2 when convenient. Addressing your concerns is a top priority, and the opportunity to rectify such issues is appreciated.

    Thank you again for bringing this important experience to our attention.

    Profile pic of the author.
    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed Jan. 24, 2026

    HORRIBLE!!!! I made an appointment online for the Royersford location for an alignment. The appointment was for 12 pm. I got there at 12:01. I called prior to my appointment to see how long it would take and was told 45 minutes. When I got there, the man at the counter told me it would be an hour and a half - two hours. So I pay for an Uber to go home instead of staying there and waiting. I waited until 3 pm, figuring that would surely have been enough time. They told me it hasn't even been looked yet, but by 4 it would be ready because they were pulling it in now. I paid for another Uber. I show up and it was still not in. I had to wait until 4:45. I paid and got going down the road. The wheel was more crooked than before I brought it in. So I immediately came back. The guy told me as soon as they had a free bay.

    Well, I watched 3 more cars go out and come in the bays. None were mine. 3 guys were just standing around talking and one was eating. Not to mention my online coupon was for $35 off and the guy was only gonna give me $30 off. All of a sudden, for the wait time, it was the extra $5 off that should have been off to begin with. Finally, my car was ready by 6 pm. Funny, that's when they close. Photo one of the alignment was when I brought it in, photo two of the alignment is when I went to leave the first time and photo number three is finally the way that my car was fixed after I brought it back. Ultimately, I had a whole new alignment done. So, all except for the gentleman that finally fixed my car, I think the rest of the people that work there are a bunch of worthless slugs.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Tammy, we apologize for the frustrating experience at our Royersford location. Your time is valuable, and it is not our intention to have caused such inconvenience with delays. It's evident that we set improper expectations about the service times, and we're incredibly sorry for the challenges you faced with multiple visits and the issue with the alignment.

    Thank you for providing detailed feedback and allowing us the chance to work towards improvements. Please feel free to contact us at 914-984-2500 option #2 any time so we can further address any outstanding concerns. Your experience helps us define better standards for our services.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 22, 2026

    A very pleasant experience from start to finish. Appointment was kept right on time and work done in a timely manner. Was followed up with an email reminder to come back for a safety check after 25 miles were put on the tire. Complete satisfaction all around. Will definitely go back whenever more work is needed.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Catherine, thank you so much for taking the time to share your positive experience with us! We're delighted to hear that everything went smoothly, from the on-time appointment to the efficient service completion. It's great to know that the post-service follow-up helped round out your complete satisfaction. We appreciate your decision to choose us for your maintenance needs, and we're here whenever you require further assistance. Looking forward to your next visit!

    Profile pic of the author.
    StaffBillingHonesty & Transparency

    Reviewed Jan. 22, 2026

    Mavis on Delaware Road in Buffalo overfilled my car with oil, leading to major engine damage. When I returned for help, I was turned away and advised my car was safe to drive. I had to go through another mechanic shop for diagnostic and confirmation. That shop confirmed they overfilled it by 3 quarts and likely caused engine damage. They advised the care was extremely unsafe to operate.

    The Regional Manager, Corey, had the car evaluated by another Mavis shop and, again, said it was safe to drive. At that point, I knew I could not trust him or any Mavis shop. It was towed to a Ford dealer, who confirmed major engine damage, which could leave to engine failure. They advised the car was too dangerous to operate. The Mavis corporate office advised that they agreed this was being mishandled by their Regional Manager, but they claim to be “powerless” to how these issues are handled, and resolution is at the discretion of the Regional Manager.

    Mistakes do happen, but how you handle them says everything about a company - and honestly, this Regional Manager as a person. Corey and Mavis do not value the safety of their customers and put my life in danger to save a buck. I am now without a car or means to pay this massive repair bill. I am pursuing other avenues to resolve this, but feel compelled to warn others to beware of this company. Do not risk your life!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Brittany, we truly apologize for any confusion surrounding your experience. We have video footage confirming the proper level of oil was put into the vehicle, which we did offer for you to come an watch. We are still happy to allow you to do so at your convenience. In addition, we confirmed with the dealership your vehicle was taken to that our oil change was completely unrelated to your current issue. Michael, the service manager from the dealership, advised they used a borescope to confirm there is damage to your flex plate as well as your transmission gasket being bad; neither of which could have been caused by our oil change. We again truly apologize for any confusion or frustration but we are unable to accept liability due to the dealerships diagnostic.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 21, 2026

    Have had 2 bad experiences with Mavis, one in Middletown Pa and one in Colonial Park Harrisburg Pa. First was new tires for 2010 Chevy Silverado, It took almost 5 hours, they lost my keys, then had the truck finished and forgot to let me know, I kept asking about it and they kept telling me it would be finished soon. I even had made an appt for a particular time slot. Took the truck home and was washing it, and a wheel weight fell off, had to take it back to get it balanced again. Experience #2, took my Chevy 2500 work van in for tires, called them that morning and was told if I can get the van there right away they would take care of it promptly, they had openings. Got there 20 minutes later, walk in and am told that they just left me a message stating that they were only able to get me in later in the day!

    He also asked if my van was a stocked work van and which I stated it was. He then proceeded to tell me that they cannot put it up on their lifts. Really? Only have to lift it high enough to get the tires off the ground!! Also told me the ladder rack was a problem! I told him I will drive down the street to one of the other tire stores who would probably be happy to help me out and have the van finished in an hour. I told him I was finished with Mavis, went 3 minutes down the road and was in and out in an hour with no problems whatsoever!! Do yourself a favor and stay away from Mavis!!! They are an absolute train wreck…. B. **

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Bob, we appreciate you for bringing your experiences at our Middletown and Colonial Park locations to our attention. We sincerely apologize for the extended wait, miscommunication with your appointments, and the inconveniences it caused. It's our goal to provide seamless and efficient service, and it's clear we fell short in your case.

    We're committed to reviewing these matters internally to improve our processes and improve your experiences going forward. If you would like to give us another opportunity to better serve you, please consider reaching out to our customer support team at 914-984-2500 option #2. Thank you for your understanding and dedication to guiding us toward a better service standard.

    Verified purchase
    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed Jan. 16, 2026

    I have been a customer for the last few years to get my annual state inspection on all my family vehicles and tire repairs, replacement, and turn in. All the personnel I’ve dealt with from front desk to mechanic have always been professional and courteous even when undermanned and stressed. Their pricing is reasonable and have appreciated their honesty with any issues identified, such tire patch vs buy a new tire saving me money in the end. Great customer service every time.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Laura, for sharing your experience with us! We are truly happy to hear that every interaction you’ve had with our team over the years, whether at the front desk or with our mechanics, has been professional and courteous. Our aim is to offer fair pricing and exemplary service with every visit, and it's encouraging to know we've succeeded in making each of yours pleasant. We appreciate your trust and loyalty and look forward to continuing to assist with all your automotive needs in the future. Safe travels!

    Profile pic of the author.
    Staff

    Reviewed Jan. 15, 2026

    Great place!! I highly recommend. Always helpful and efficient at all times. All my family and friends go there. Never heard of anyone that doesn’t get good service. Have had stores and oil changes along with brakes and wipers.

    Thanks for your vote!
    Customer Service

    Reviewed Jan. 12, 2026

    This company is synonymous with consumer fraud. My 29-year-old daughter arrived with her Dodge challenger and was told she needs inner and outer tie rods, yet they talked her into a front end alignment. They test of the car and it feels worse than ever. My daughter had to have her car towed home. The flunky manager at Mavis, us highway 27 in haines city, florida, hung up on me three times. These are disturbing people to say the least. I filed with the attorney general's office in tallahassee in my attorney obtained a date in court in bartow district court. They're hoping you don't do anything because it's a numbers game sue them into the stone age.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Joseph, we truly apologize for the experience your daughter had at our Haines, FL location. Our records indicate that the Regional Manager, Scott, is investigating this now and will be reaching out to you immediately! We appreciate you allowing us the opportunity to assist both you and your daughter. Please don't hesitate to call us back with any other information you would like to add to your existing ticket #1056003. We can be reached at 914-984-2500 option #2.

    Profile pic of the author.
    PriceRates

    Reviewed Jan. 11, 2026

    Zero stars option should be available for this place. Predators. Took advantage of a woman unfamiliar with automotive services. Also, English was not her first language. She went for an oil change, but was sold items and services unnecessary and way over competitor’s prices. $40 “Brake Cleaning”. Are you kidding me? The wipers, cabin and engine air filters were new, not needing replacement. The overpriced replacement tires (not needed) are noisy and need rebalancing. I could say more, but just do not go there. How do they sleep at night?

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Paul, our records indicate that the calculation was done by our Regional Manager, Bob. He confirmed the refund amount due and will ensure it is executed for you! Please call us if you have anything further you want to discuss and reference your ticket number 1055800. We can be reached at 914-984-2500 option #2, thank you for allowing us the opportunity to resolve this for you!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Jan. 10, 2026

    Had an appointment for 3pm. Ran some errands then got a call that my car was ready! Fast service even when I didn’t stay and wait. Will definitely be back for future needs on my cars. And will definitely recommend to friends.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Logan, for your wonderful feedback! We're thrilled to hear that you were satisfied with the fast and convenient service you received. Knowing that we were able to meet your expectations, even when you weren’t waiting in-store, makes us proud. It’s great to hear you plan to return and recommend us to your friends. We truly appreciate your trust and look forward to assisting with any future needs you may have. Safe and happy travels!

    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2026

    Bethany and the team were very helpful when I needed new tires for my Jeep Liberty. Quick and courteous service, will definitely recommend Mavis to friends over the big box stores! I had them order my tires and set up an appointment for installation. Walked in early and they took great care of me and my vehicle while I waited in the lounge area.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Mai, for your kind words about Bethany and the team! We’re very glad to hear that you had a positive experience with the quick and courteous service while getting tires for your Jeep Liberty. Ordering and scheduling solutions to fit your needs is important to us, and it's fantastic to know we exceeded your expectations there. We greatly appreciate your recommendation over big box stores and look forward to assisting you again in the future! Safe travels with your new tires.

    Verified purchase
    PriceStaffRates

    Reviewed Jan. 7, 2026

    Bought tires for my and husband car on Saturday, 1/3/26. Both cars was done in a timely fashion. The staff was quite helpful. The price was fair and service was excellent. Thanks to the staff and Mavis in Metuchen.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you very much, Leonia, for sharing your positive experience! We're delighted to hear that you found our staff at Mavis in Metuchen to be helpful and efficient. We’re very glad that both of your vehicles were serviced in a timely manner and that you found our pricing fair, along with excellent service. Your words of appreciation are genuinely encouraging for our team, and we’re thrilled to know you left satisfied. We look forward to providing the same level of service during your future visits. Safe travels!

    Verified purchase
    Punctuality & SpeedMaintenance

    Reviewed Jan. 6, 2026

    Very easy to schedule an appointment online. Unfortunately, the tires that I saw an inventory and I wanted, were not available. However, the service manager was very clear in presenting my options and offered additional maintenance. This was appreciated. I was able to squeeze in an alignment and oil change in addition to the 4 new tires for my Audi Q5. Turnaround was fast. I could have stayed but by the time I got home, it was ready for pick up.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Amy, thank you for sharing your feedback. We're happy to hear that scheduling online was a breeze, though we're sorry to hear that the tires you initially wanted were unavailable. It's great to know our service manager was able to offer you alternative options and include your alignment and oil change during this visit. We're also glad the turnaround time was fast enough to add convenience to your day. We look forward to assisting you again in the future. Safe travels with your new tires!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 4, 2026

    Thank you to James and Team for fitting me in during this holiday season. The service was excellent and thank you for the hospitality. The wait time was a bit long, but that was because of the holidays! Thank you for fitting us all in and sacrificing your family time.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Simone, we sincerely appreciate you sharing your experience with us. We are very happy to hear that James and the team exceeded your expectations during the holiday season. Thank you for your patience with the wait time; we understand that the busy season can extend waiting periods, and we're grateful for your gracious understanding. We're absolutely committed to fitting your needs even during these bustling times, and your thoughtful words affirm why we do what we do. Looking forward to having the opportunity to serve you again in the future. Safe travels!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 1, 2026

    I went in for an oil change. The service was friendly and extremely quick. My appointment was at 2pm and I was out the door by 2:38pm. I was surprised by the cost but would willingly pay it again for how quickly the service was and how nice they were.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Erica, thank you for sharing your experience with us! We’re thrilled to hear that our team provided you with such friendly and quick service during your oil change. Your feedback is truly valued, and we look forward to continuing to deliver efficient and pleasant service on your future visits. Safe travels!

    Verified purchase
    Staff

    Reviewed Dec. 30, 2025

    Service was phenomenal. Ray and Eddie was patient. Kind. Very informative and I felt amazing driving away with my new tires…. They were very courteous and made me feel welcomed and comfortable. They explained everything to me being that it was my first time purchasing tires for my car…. I will be a forever customer and I recommend there over and over again.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Abigail, for sharing your experience! We're happy that Ray and Eddie made your first tire purchase enjoyable with their patience and kindness. Your kind words about their courtesy and attentiveness make us incredibly proud of our team. It's wonderful to hear you've become a loyal customer and that you feel confident in recommending us to others. We look forward to welcoming you back and providing the excellent service you deserve. Safe travels with your new tires!

    Verified purchase
    Customer ServicePriceRates

    Reviewed Dec. 29, 2025

    I highly recommend the East Piedmont Mavis! Hunter did a great job of communicating the problem, solutions and pricing. The customer service is top notch - they were able to install new tires, brake pads and rotors, and change the oil - all in less than 3 hours!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Calista, thank you for your recommendation and for taking the time to share your experience! We're very happy to hear that Hunter and our team at the East Piedmont Mavis impressed you with their excellent communication and speedy, service, completing the installation of new tires, brake pads, and an oil change all within three hours! It's wonderful to know that we could provide the kind of efficient, top-notch customer service you deserve. We appreciate your kind words and we look forward to serving you for your future automotive needs. Safe travels!

    Contract & TermsPricePunctuality & SpeedMaintenance

    Reviewed Dec. 28, 2025

    Hi, I’m currently here at Mavis Tires on Battleground and I am not happy with the experience. I had to get up and down and walk to the back and look at my car because they’re trying to get out of work. I have a warranty for everything. I bought brand new tires from Mavis with a warranty for everything. I’m well within in my warranty. I wanted my tires rotated, they gave me an excuse to try to get out that. My car is shaking. I asked them to check the alignment and air pressure and etc, all which has warranties on them. They tried to give me an excuse saying it’s almost on the alignment line so it really doesn’t need it. So I asked them to put it on the line. Perhaps that will fix the problem. They said they don’t want to cost me any more money. I said I have a warranty. Then they said we’re just going to align it and not say anything and I said no put it all in the system.

    At this point I’m disgusted. Now they just told me that my rear tire is maxed out, but I should be fine.. Then they said that the alignment wasn’t done right the first time which caused my tires to lose tread quicker which will cost me more money. I bought everything from Mavis Tires, the one on Cone blvd. Look Mavis tires need to get it together. They bought out NTB.. but NTB had coffee and snacks while you wait. And they did a good job. I’m definitely not happy with this experience today! Anyway, have a nice day.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Ms. Newell, we appreciate you for sharing your experience with us at the Battleground location. We sincerely apologize for the frustrations and concerns you've encountered. It is our priority to provide clear communication and quality service backed by our warranty promises.

    We understand your dissatisfaction regarding the alignment process and how it impacted your tires. Please rest assured that we are committed to addressing this. We want to escalate this matter and inspect these events thoroughly. To facilitate further investigation, we would appreciate it if you can contact us directly for follow-up at 914-984-2500 option #2.

    We also note your concerns regarding the overall customer experience and service amenities. Your feedback is invaluable as we continuously strive to enhance our guest's experience. We hope that, in the future, you will allow us another opportunity to regain your trust. Thank you for bringing these issues to our attention, and we are determined to improve!

    Profile pic of the author.
    PricePunctuality & SpeedRates

    Reviewed Dec. 22, 2025

    Ok, so it’s two days before Christmas and I’m out shopping with 3 grandchildren…when what should appear, but a very flat tire on my Rav4 reindeer! I sprang into action and wondered who’d save us, when just over there we spotted a Mavis. ’Twas Tyler who came to our rescue today - his speed and his kindness were there on display. The price was so fair and the service was quick. How could this be - it must be a trick. But we smiled and we waved as we drove out of sight. And we thanked Mavis Tire, who was such a delight.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Gene, thank you very much for sharing your positive experience with us! We love hearing stories like yours, so poetic with your shopping adventure turned rescue thanks to our dedicated team member, Tyler. We strive to provide swift and friendly service, even when emergencies happen. It's wonderful to know our efforts were appreciated and helped you continue your holiday outing without a hitch. We're beyond grateful for your kind words and hope the rest of your journey was just as joyful. Whenever you or the Rav4 reindeer need some assistance again, we’ll be ready to help. Happy travels, and warm holiday wishes to you and your grandchildren!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2025

    From my first call to Mavis to get information on possible tires for my car, I found the attendants to be very gracious, helpful, and knowledgeable. It was easy to access the services I needed and feel that I can recommend them to all I know. I had the sense that they were looking out for me and in my corner. That was great service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Curtis, for sharing your experience with us! We're happy to know that our team at Mavis provided you with helpful and knowledgeable service from your very first call. We are glad that our attendants made you feel supported and well assisted. We truly appreciate your recommendation and look forward to serving you and those you recommend for future service needs. Providing great service is our priority, and we are glad we've succeeded for you. Safe travels and we hope to welcome you back soon!

    Verified purchase
    PriceMaintenanceRates

    Reviewed Dec. 19, 2025

    Took my son's tire to Mavis in Shavertown PA on Saturday Morning 12/13 and they had me up and running with a fair price within 20 minutes of me getting in. Gave me options for choices of tires and suggested a fair priced tire to fix the problem. Service was great and very timely.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Scott, we genuinely appreciate the time you've taken to share your experience at our Mavis location in Shavertown, PA. We're happy to hear that our team was able to provide you with a swift and satisfactory service at a fair price. Offering options for tires and ensuring a timely resolution are just some of the ways we strive to deliver excellent service. Your positive feedback is very encouraging and inspires us to continue trying to meet all your standards. Safe travels, and we hope to welcome you and your son back to Mavis for any future tire and auto service needs!

    Verified purchase
    CoveragePunctuality & SpeedStaff

    Reviewed Dec. 18, 2025

    I'm writing to leave a quick review for my visit today, December 18th, for a flat repair on my Chevrolet Equinox. This was my first experience with Mavis Tire and Brakes in Wildwood, Florida, and I was extremely impressed. The service was excellent, and my flat was fixed quickly and efficiently. I was taken in a few minutes before my appointment time (I had arrived early). The service managers were excellent: courteous, professional, and knowledgeable. The mechanic working on my car not only fixed my flat, but explained the additional checks he performed.

    I really appreciate the complimentary checks he did on my brakes and other systems, as well as the clear, professional recommendations regarding the dry rot on my rear tires and the recommendation for an alignment. Everything was explained well, and I felt no pressure after declining the additional work. Great service overall, and I will be back for new tires and an alignment – I just did not have time today.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed Dec. 17, 2025

    I had a great experience at 2481 Fairlawn Ct, Winston Salem (Fairlawn ct). I had great customer service. The manager ** was nice, as well as **. I asked questions and they answered everything thoroughly. Also, gave me great advice about tires. I recommend going to them for support with Tires and more.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Anthia, thank you very much for sharing your positive experience with us. We're thrilled to hear that both the manager and team members at the 2481 Fairlawn Ct location impressed you with their thorough communication and valuable advice on tires. It's always our aim to provide exceptional customer service, and we're happy it made your visit enjoyable. We're eager to support you with your tire needs and any other services you may need in the future. Safe travels, and we look forward to welcoming you back!

    Customer ServiceRefunds & PayoutsMaintenanceStaffTimeliness

    Reviewed Dec. 17, 2025

    Scratched wheels while putting on new tires, they did not tell me about it. I had to find it on my own and let them know what happened. This happened 4 weeks ago and still not resolved. I had to get estimates for them to pay for their mistake. They told me the estimate was too high and referred me to someone else. Why was this not done in the first place? Customer service and quality of work is clearly not a priority here. I will not be back and will not recommend their services to anyone. Zaid has not been responsive; I've had to follow up every Monday to see where were at with this. This should have been taken care of within days of the mistake. Between my time with this and more time to be expected with the repair, my savings for the tires is completely gone, wishing I would have gone elsewhere and avoided this headache. Left multiple reviews through Mavis website and no one has reached out.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 16, 2025

    Overall, review was good. Nothing to complain about. They treated me with respect. Called me when I forgot my appointment time. Made it there as soon as I can. Answered all my questions. Took care of all the problems on the vehicle. It’s a 30 year-old vehicle. I appreciate all of them taking the time to explain everything to me.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Mark, thank you for sharing your positive experience with us. We're delighted to know that you appreciated the respectful and attentive service provided by our team, especially the effort in calling to remind you of your appointment. It's also great to hear that all your questions were addressed. We always strive to go the extra mile for our customers and your feedback is greatly appreciated. We look forward to serving you again in the future, and we hope your vehicle continues running smoothly thanks to the care it receives. Safe travels!

    Verified purchase
    Customer ServicePriceStaffRates

    Reviewed Dec. 16, 2025

    I had a flat near the Wyomissing, Pa location and the team got my car in immediately and placed my temporary tire on my vehicle and rotated it to the rear passenger. This allowed me to return to the York, PA area and get repairs at my local location. Josh was exceptional. Securing 4 special order tires and having them shipped to the location. I received a Email confirmation and a follow up phone call that the tires would be delivered on time. The tire replacement was completed within the timeframe and the pricing was better than if I had gone directly thru Goodyear. I purchased the road hazard in large part due to the high level of service and attentiveness in the event of an unexpected issue. Kudos to both locations on taking great care of my situation and being available with expedited and timely service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Michael, thank you for sharing your wonderful experience with our team. We're happy to hear that both the Wyomissing and York, PA locations provided you with exceptional and timely service. It's great to know that Josh went above and beyond in securing and coordinating the timely delivery of your special order tires. We're equally pleased that our team's efforts and competitive pricing contributed to your decision to purchase the road hazard coverage with confidence. Your acknowledgment of our attention to detail and customer care truly inspires us to continue delivering high-quality service. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

    Profile pic of the author.

    Reviewed Dec. 16, 2025

    Told 1pm. There at 12 and car done at 630 and gas tank full of white powder after leaving so do not take your car to them. Lots of complaints at this location if you want to buy a new car let the redlion pa location work on your car.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Cecil, we are very sorry to hear about the situation you encountered during your recent visit. We take such matters extremely seriously and want to investigate the details concerning the lengthy wait and contents found on your gas tank, as this goes against our service standards. So we can address the issue promptly, please contact us at 914-984-2500 option #2 for maximized support at your earliest convenience. We appreciate you allowing us the opportunity to assist you!

    Verified purchase
    Staff

    Reviewed Dec. 14, 2025

    Effort was made to do the necessary repairs without additional expense when the original problem was solved. Both Brittany and Brandon were very helpful and communicated the issues in a professional manner. I will be going back for future repairs and new tires.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Valerie, thank you for sharing your positive experience with us. We're happy to hear Brittany and Brandon provided you with helpful and professional communication while addressing your vehicle's needs. It's great to hear we'll see you again for future repairs and tire services. Your satisfaction is our priority, and we appreciate your business. Safe travels until we welcome you back!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTimeliness

    Reviewed Dec. 12, 2025

    We made an appointment online for oil change and tire rotation the evening before the appointment. The morning of, I called the store to ask if a state inspection could be added and they were able to accommodate us. The truck needed two new tires and the staff went above and beyond to get the tires same day and also stayed late to do an alignment and complete the job. Thank you Bobby and the mechanics for excellent service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Julie! We appreciate you taking the time to share your experience with us. We are delighted that our team, including Bobby and the hardworking mechanics, was able to accommodate your needs and provide the excellent service you deserved. It’s fantastic to know we could source your new tires promptly and ensure everything was completed to your satisfaction, even staying late when necessary. We greatly appreciate your kind words and look forward to serving you again in the future. Safe travels!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Dec. 11, 2025

    Excellent experience over my last couple of oil changes - upfront honest estimates from the front desk managers. Very satisfactory work by excellent technicians. Never had a feeling that any repair work was being over sold. God bless Mavis.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Kuldeep, for sharing your positive experience with us! We're delighted to hear that our team at Mavis consistently provides you with honest estimates and excellent workmanship for your oil changes. It means a lot to know that our services have met your expectations and left you feeling satisfied with no pressure to buy unnecessary repairs. We will continue to strive to provide you with great service and integrity whenever you need us. We look forward to serving you again in the future! Drive safely.

    Verified purchase
    Staff

    Reviewed Dec. 10, 2025

    The staff at Mavis00433 832 Pennsylvania Avenue Brooklyn, New York is very professional and customer friendly. They show and explain in detail what's going on with your vehicle. I couldn't ask for a better crew to take care of my car. This is one of the reason I go back there to service my car tire needs.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Dec. 9, 2025

    They have no respect over people's time. I had to reschedule my first appointment because they told me there was going to be a long wait before they even got me in, why make an appointment? And on my second appointment I ended up leaving after waiting an hour and a half and my car not even being in. And by the way the guy who rescheduled my appointment never put it in the computer. Their customer service is terrible.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Thank you, Michelle, for bringing your experience to our attention. We are truly sorry to hear about the wait times and the challenges you faced with your appointments. Ensuring respectful and efficient customer service is our priority, and it's disappointing to learn this was not reflected during your visits. Please allow us the opportunity to make this right. We invite you to contact us directly at 914-984-2500 option #2 so that we can address these issues personally and ensure a better experience for you moving forward!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 9, 2025

    Service was excellent, courteous, and prompt. We use this business for both of our vehicles. Called to see if they had a battery on hand and they had it ready for me. They were able To install the battery while I waited. I really appreciate their quick service.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Kathy, thank you for sharing your uplifting experience. We're happy to hear that our service met your expectations and that you were satisfied with the prompt, courteous attention you received when getting a new battery installed. We're thrilled you find value in our service for both of your vehicles. Your continued trust in us is greatly appreciated. We look forward to serving your vehicle needs in the future and ensuring every visit is as positive as this one. Safe travels!

    Profile pic of the author.
    Customer ServicePriceRates

    Reviewed Dec. 5, 2025

    I took my vehicle to the Mavis located at 13110 US Hwy 301 Riverview Fl 33578 about 2 days ago. I told them that I think I may need struts on my front wheels, they called me and told me that I needed CV Axles instead 🤔 and tried to charge me $1000. I took it and got a second opinion, and it was indeed my struts. Which I already knew that, I really just wanted a price quote for struts. They saw a woman and thought they were gonna get over on me. But luckily I know a little about cars. It's SAD when businesses try to take ADVANTAGE of people. It should be against the law. 😡🤬🤬🤬 WOULD GIVE ZERO STARS IF I COULD!!!!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Carol, we apologize sincerely for the experience you had at our Riverview location. Ensuring trust and respect for all our customers is our priority, and we're disappointed that this was not reflected in your recent visit. We would appreciate the opportunity to address this issue directly and ensure a thorough follow-up. Please reach out to us at 914-984-2500, option #2, so we can discuss this matter further and work towards a resolution. Thank you for bringing this to our attention, and for giving us the opportunity to improve!

    Verified purchase
    PriceStaffRatesTransparencyCommunication

    Reviewed Dec. 3, 2025

    Great staff, great workers. The mechanic went through the job. Very thorough are very there is pleasant. Got it done in a timely manner like they said and they kept me updated on how the work was going and if I need anything else, and if I wanted it done. There is no pressure for any of this. They asked if I want it done. They showed me things and they got it done for me at a decent price.

    Thanks for your vote!
    PricePunctuality & SpeedMaintenanceStaff

    Reviewed Dec. 3, 2025

    On our way to our new home from CT to NC our vehicle had a brake fluid leak. Pulled into Southport location in a bit of a panic. Front desk gentleman was friendly and logged me into their system. They got the vehicle on the lift quickly and lead mechanic Anthony showed me where my CT mechanic installed the brake hose incorrectly. They made the repair and sent us on our way at no charge.

    Thanks for your vote!
    Profile pic of the author.
    PriceHonesty & Transparency

    Reviewed Dec. 3, 2025

    Do not use Mavis. I was quoted 3 times more than any other shop. They cannot be trusted. Was lied to. Told different things to get me in the door. Asked to e mail my quote. They said yes and then changed. The worker was great. I could tell. It's the orders that they get and they are just trying to do a job. It's all CORPORATE. I can provide receipts.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear G G, we’re sorry to hear about the experience you described. Your concerns about pricing transparency and the changes to your quoted estimate are important to us, and we apologize for any inconvenience this has caused. It’s reassuring to know you appreciated the efforts of the staff member you interacted with, and we'll make sure to address your customer service experience with our corporate teams to ensure such incidents are minimized in the future. Please consider reaching out directly to our customer service at your earliest convenience—we would like an opportunity to discuss this further and work towards an acceptable resolution. We can be reached at 914-984-2500 option #2! Thank you again for allowing us the opportunity to improve for you.

    Verified purchase
    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Dec. 2, 2025

    The need was important. I called made sure they had the tires I needed. Told them I was on the way. They took me. The change was done pretty quickly. Angel stayed on top of the repair & I asked for my brakes to be checked. Angel reassured me all was good.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 1, 2025

    It was raining and I didn't realize how bad my tires were, I was on my way to the hospital and couldn't control my car. So I stopped two other places for tires and it would be a long wait without an appointment. I happened to see this shop and pulled in, they were extremely kind and quick to get me back on the road safely. I made it to the hospital in time to visit my mother and never been more grateful.

    Thanks for your vote!
    Profile pic of the author.
    Don increased rating by 3 stars.
    Customer ServicePunctuality & Speed
    After a positive interaction with Mavis Discount Tire, Don increased their star rating on Dec. 4, 2025.

    Updated review: Dec. 4, 2025

    A gentleman from the Freeport NY Mavis called me on 12/2/25 and told me he has my tires complete, and to come down whenever I can. I went down the next day and they took care of my tires. They were really good, and I was grateful.

    Original Review: Nov. 29, 2025

    Mavis Tire is a complete joke! Dependable people, Depend on Mavis?!?! WHAT A DAMN JOKE!!! I gave Mavis 3 chances and they failed all!!!! I booked my appointment a week ago, and go there today to find out that they don't have my tires, and they'll be in by December?!?! Really?!?! Where was my phone call???? Once I waited 5 hours to get my tires done in Bellmore NY because nobody there knew how to change tires!! Freeport NY screwed me twice! I'm done with Mavis!!!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Don,

    Thank you for taking the time to share your experiences both in Bellmore and Freeport. We're disappointed to learn that you encountered these issues during your visits. We aim to provide reliable services to all our customers, and it's clear we missed the mark. Please allow us to make it right by having your experience reviewed. Kindly reach out through our customer care team at 914-984-2500 option #2, so we can identify how best to renew your trust in us.

    Sincerely,

    Mavis Consumer Affairs Team

    Profile pic of the author.
    Sales & MarketingPunctuality & SpeedStaffResolutionHonesty & Transparency

    Reviewed Nov. 28, 2025

    About Mavis Hanover Ave in Morrristown, NJ Horrible experience — avoid this place. This location is not professional, not efficient, and completely unreliable. I went in simply to have a nail removed from my tire. After waiting three hours, they told me they could not remove the nail and then tried to pressure me into buying a new tire — even after I explained that I couldn’t afford one, I left the place. The staff was dishonest, especially the manager (the older bald man). The way they handled the situation felt manipulative and untrustworthy. Do NOT go to this Mavis location.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Ilkay, thank you for sharing your feedback about your recent experience at our Mavis Morristown location. We are genuinely sorry to hear about the inconvenience and frustration you endured during your visit. Our goal is to provide immediate, honest, and reliable service to all our customers, and it seems we fell short in your case.

    We take concerns about dishonesty very seriously, and we must ensure that all our communication with customers remains both factual and transparent. To address this matter appropriately, could you please reach out to us at 914-984-2500 option #2! We can initiate an investigation into the behaviors you described and determine the necessary actions to rectify this situation.

    Your feedback essential as we strive to improve upon any shortcomings and restore your trust in us. Thank you for bringing this to our attention, and we hope you will give us another chance to provide you with a better experience in the future.

    Profile pic of the author.
    PricePunctuality & SpeedMaintenanceStaff

    Reviewed Nov. 25, 2025

    So nice and so helpful always. I love the Millbury Mavis. Thank you for fixing the leak in my tire super fast! Also their oil changes are super affordable and do not take a long time to do. Thank you again!

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Nov. 24, 2025

    Went for inspection last week. Our vehicle is registered in Guilford County. Former registration was provided to attendant prior. Inspection was entered as Forsyth county, (wrong county) Called to have this corrected only to be told we must correct their mistake by going to the DMV ourself. Waiting on regional manager's response. Corporate headquarters in White Plains, NY has been notified. Did not apologize and take responsibility for their mistake. We will not ever take any of our vehicles to any Mavis ever again!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Sherri, we are so disappointed to hear of the frustration you experienced during your recent inspection at our location. Entering incorrect county information was a mistake on OUR part, and we understand how this has caused inconvenience for you. It’s not reflective of the service we aim to provide. We appreciate your attempts to reach out to our team for resolution and acknowledge your disappointment in how the situation was handled. Rest assured, we've reiterated your concerns to ensure they are addressed promptly! The Regional Manager will be reaching out asap! Thank you for taking the time to bring this to our attention. We hope for an opportunity to regain your trust in the future.

    Customer ServiceTechPriceStaff

    Reviewed Nov. 24, 2025

    Extremely good service, will definitely go back there. Had a nail in my tire. They repaired at no charge. Great place. I will recommend this service center yo everyone. Very professional and friendly!!!!

    Thanks for your vote!
    Maintenance

    Reviewed Nov. 18, 2025

    Can I give them no stars? Terrible! Told me a ton of things needed to be fixed other than the tires. Took it to my mechanic, NONE of the items needed to be fixed. Plus they “balanced” the tires with so much metal I lost one of the hubcaps on the way home. Went back and demanded they change it. At first they said it had to be that way until I held my ground then suddenly they were able to balance them on the INSIDE. Thieves, do not recommend AT ALL.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Kay, first and foremost, thank you for bringing your concerns to our attention. It is disappointing to hear about the discrepancies regarding additional repairs and the balancing of your tires and we're very sorry you had to go through that. This is certainly not the level of service we strive to deliver. We appreciate you standing your ground and ensuring the correct service was eventually provided. Your feedback is crucial in enhancing our services, and we will elevate this matter to our management team. We would like to discuss this further with you and ensure satisfaction moving forward. Please contact our customer service team at 914-984-2500 option #2 so we can assist you directly. Thank you for allowing us the opportunity to improve for you.

    Verified purchase
    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Nov. 18, 2025

    Mavis/Tire Kingdom has an outstanding store manager in Eric. Every time I come in, he’s attentive, professional, and genuinely committed to providing top-tier service. His customer care is exceptional, and he consistently goes above and beyond to resolve any issues quickly and smoothly. Eric doesn’t just fix problems, he gives honest, solid recommendations and makes the entire experience stress-free. This level of service is rare. Highly recommend this location because of him!

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceTechPunctuality & Speed

    Reviewed Nov. 18, 2025

    On Saturday afternoon, November 15th 2025, I went to have two tires changed on my Toyota Sienna van. The vehicle was inspected and the two tires were replaced with the correct size and all four original metal hubcaps. When I got home, I noticed a strange noise when turning and realized that the tires they had installed were not the correct size and three of the four hubcaps were missing.

    Today, Monday, November 17th, I drove to the store to file a complaint. They replaced both tires with the correct size (after a 40-minute wait), but then told me they couldn't find the three center caps. Before leaving, I checked and saw that the only center cap I had when I entered the store was missing. To my complete surprise, the response was that they couldn't find it (it had been removed 20 minutes earlier). So, not only did they do a poor job and wasted two hours of my time, but they also stole all four center caps without taking any responsibility. I will never buy from Mavis again, and I will make sure everyone I know knows about this.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Sergio, thank you for bringing this to our attention. We deeply apologize for the inconvenience you experienced at our store. It is certainly not the standard of service that we aim to provide to our customers. We understand the importance of correcting errors quickly, which includes replacing your tires and retrieving your hubcaps promptly. Unfortunately, it seems we fell short, and for that, we are truly sorry. We’d like to assure you that your feedback has been passed on to management to prevent such occurrences in the future. Your trust is very important to us, and we hope for an opportunity to make it right. If there’s anything further we can do, please don't hesitate to reach out to our customer service at 914-984-2500 option #2. Thank you for your patience and understanding.

    PriceRefunds & PayoutsStaffRates

    Reviewed Nov. 16, 2025

    Christine was amazing, she was very knowledgeable of my situation and very kind and helpful. I will definitely be coming back just because of her. She showed me what I was paying for and she even helped with pricing.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceSales & MarketingPriceStaffHonesty & Transparency

    Reviewed Nov. 16, 2025

    Needed 4 new tires while traveling. Stopped at Mavis in Baton Rouge on Lee & Essen parkway. Great tires and great service until… I pay over $1200 for tires and then …. They tell me I have over 70% wear on my brakes and the rear rotors are ruined AND one of my shocks are leaking. I called my personal mechanic at home in Ruston La and he said to drive it home and let him check it. Sure enough, my rotors are fine, I have Much more than 70% brakes remaining and nothing wrong with ANY of my shocks!! What I’m sure is no coincidence that they lied to me to get me to let them make unnecessary repairs, is that I had just overheard the store manager telling the employees they were way behind in sales and needed to increase sales this month by thousands of dollars!! I feel sorry for uninformed customers of Mavis that get scammed like this. I’m reporting this to BBB and Google reviews too.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Bubba, thank you for taking the time to share your experience. We apologize for the confusion and any distress caused by your visit at our Baton Rouge location. It is never our intention to mislead or unnecessarily upsell to our esteemed customers.

    We take claims like yours very seriously and would like to investigate this incident thoroughly to ensure such situations do not occur in the future. I encourage you to reach out to us at our contact number 914-984-2500, option #2, so we can discuss the situation in detail and find a resolution.

    Your feedback is valuable in helping us uphold the integrity of our services. Thank you for bringing this to our attention, and we sincerely hope to address your concerns moving forward.

    Profile pic of the author.
    Price

    Reviewed Nov. 14, 2025

    I went to the Mavis Tires on Friendship Road in Flowery Branch because the warning light came on showing all my tires were low on air. The assistant manager, Will, took my car immediately, and filled all the tires to the correct amount - he wouldn't even charge me! Great service - I will be back again!

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaff

    Reviewed Nov. 14, 2025

    My local Tire Kingdom/Mavis Discount Tire (13760 W State Rd 84, Davie, FL 33325) is the BEST! I have been taking our family cars (5 of them) there for years. Oil change, tires, brakes, auto repairs...they do it all. ** (Manager) is TOP NOTCH...runs an amazing store! I trust them and know that our family is safe as we drive because of the professionalism of this team! I would not go anywhere else for car service! Yesterday, I went to drop off my truck for an AC issue at 4 PM and said something about going out of town. ** (Manager) troubleshot the issue and drove to get the part so I could pick up the truck that evening! They always go the extra mile!

    Thanks for your vote!
    Profile pic of the author.
    PriceRates

    Reviewed Nov. 14, 2025

    I submitted documentation for a lower tire price that I found from Walmart but Mavis claimed that this was not eligible for their price match guarantee. Don’t waste your time to try to qualify for their price match guarantee as they will come up with some reason it does not qualify.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Steven, thanks so much for reaching out. We apologize that your price match request couldnt be honored. All of our price match stipulations are made public on our website. Please dont hesitate to call us at 914-984-2500 option #1 to inquire if anything was not made clear!

    Punctuality & SpeedStaff

    Reviewed Nov. 11, 2025

    Arrived on time for our 10am appointment (simple 4 tire change), it's now 11:15 and our car is still sitting in the lot. Another customer has been here since her 9am appointment (her car wasn't done until 11:25). With 4 customers waiting in the lobby, there are only 2 cars on lifts. We see/here very little work being done. Most of the employees are idling, chatting, using personal phones, vaping indoors, and generally moving slower than molasses. I asked at 11 when my car would be in, and was told next. My car is finally inside (11:20), after a bay was left empty for 20 minutes A customer with a 9am appointment just got her car back. THIS marks our last Mavis experience. It's now 11:35 and the car still isn't on a lift, but the hood's open... for a tire change?! I'll pay more next time for professional level service. Our car wasn't finished until 12:45. After watching 2 walk ins who got there after us get their cars serviced and leave.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Jesse, we appreciate you for reaching out to us and sharing your recent experience. We are very disappointed for the delays and lack of attention from our team during your appointment. This is not the level of service we aim to provide and we do apologize. We truly appreciate your feedback and would like to address this matter further. We have created a ticket in our system to the leader who runs this region (#1041869). He will be reaching out immediately. We are committed to making improvements and hope for an opportunity to restore your trust in us. Thank you for bringing this to our attention.

    Customer ServiceStaff

    Reviewed Nov. 10, 2025

    Was at this establishment today and received exceptional customer service. A friend of mine recommended this establishment, What I needed done on my vehicle was done in a decent time frame with very nice service. Staff were friendly and helpful!

    Thanks for your vote!

    Reviewed Nov. 10, 2025

    I had an appt scled for 10am didn't get the vehicle in until 11:30... Waited another 1/2 hour for them to ask me about the wheel lock...and this is a Monday, I will not be coming back here nor will I recommend to anyone!!!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Annmarie, thank you so much for sharing your experience with us. We apologize for the wait time you encountered at your appointment and understand how frustrating such delays can be, especially when they interfere with your schedule. We're committed to improving service and addressing such concerns with our team to ensure timeliness and communication are at the forefront of customer interaction. Please consider reaching out to us to discuss this further, as we’d appreciate the chance to learn more details. We can be reached at 914-984-2500 option #2. Your feedback offers valuable insight for our continual improvements!

    CoveragePunctuality & SpeedStaff

    Reviewed Nov. 9, 2025

    I would like to say how happy I am with the service provided to me by Mavis Tires in Long Beach, NY. Emily and the rest of the team were professional, courteous, and just amazing! My tire had a slow leak from a nail in it and I had to get to a family celebration. Even though it was a Saturday afternoon and they were extremely busy, Emily took the time to help me. The young man who helped repair the tire was wonderful, as well. I highly recommend Mavis Tire of Long Beach, NY!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Nov. 6, 2025

    I have used NTB for over a decade and have always been satisfied with the quality of service. I took my 2019 Escape in for an annual oil change and tire rotation. I mentioned that last year I was told my brakes probably needed to be replaced. This was checked and verified. I was quoted a price, which was very reasonable, and I told them to replace them. I was ready to go in under two hours. I could not have asked for friendlier or nicer people. Would most definitely recommend NTB.

    Thanks for your vote!
    Customer ServicePriceStaff

    Reviewed Nov. 4, 2025

    Excellent customer service. My air gauge was reading low as if I had a foreign body in my tire. I was in the area of Mavis and pulled into the parking lot and they took care of me. Free of charge. No diagnostic fee, no nothing. I am more than happy to leave a review for this company. I did suggest that buy new tires and I’m glad they suggested that because it is the truth I do need new tires. But I’m even more grateful at this company, so great customer service did a thorough check on my tires and didn’t charge anything for diagnostics.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTimeliness

    Reviewed Oct. 31, 2025

    Great staff and fixed the brakes up quick. Great prices. I recommend this NTB to everyone. I will be taking my vehicles here from now on. They got me in same day bc I had to work the next day. Very convenient in a pickle. So if you're in need of service in a pinch give them a call.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 29, 2025

    I went in for new tires and possible suspension issues. It was really messed up. They had all the parts on hand to get my truck fixed up and back on the road. Everyone was so nice and I'd definitely go back there again! They kept me informed as to what they found, what was going on as the repair/replace was progressing.

    Thanks for your vote!
    Verified purchase
    PriceMaintenanceStaff

    Reviewed Oct. 28, 2025

    I've heard Mavis to be a great place to have your car serviced. Friendly staff and they evaluate what also needs to be in the future with your car without any high-pressure selling tactics, which I appreciate. Their location is very convenient for me also. I've always appreciated it when the low tire pressure warning comes in my car during cold weather and they are able to fix the problem without charge unless, of course, the tire needs to be replaced.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2025

    The staff were super friendly and the waiting area was very clean. Kevin was able to get me a great deal on new brakes and rotors. They were also spot on with their timing of when my car would be finished. Will absolutely return for future services!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 16, 2025

    I think the world of my Mavis on West Sample Road. The people at this Mavis are the best. Joe the Mechanic is the best. He has worked on my car for years. Carlos is such a professional gentleman at the front desk and always so helpful. You have great team there. I give them a five star review.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2025

    Last minute appointment for a front end alignment. Ethan was knowledgeable and provided excellent customer service easy access to the location. I will come back again for my car service and new tires. Thank you for a wonderful experience.

    R. **

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceMaintenanceStaffRates

    Reviewed Oct. 13, 2025

    If you can call having to have your tires aligned in the middle of a trip fun, but these folks took such great care of me it was almost a welcome break from the long drive with the wheel jiggling for 400 miles. They took me in the next morning and I drove home without any more shimmying. The price of 69.95 was fantastic. I know because I just paid 100 to get them balanced in a small town and their machine wasn't in calibration.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverage

    Reviewed Oct. 13, 2025

    Quincy at the herk. Location was very respectful in person and on the phone. Brandon the mechanic went above and beyond to make sure he found the correct problem and fixed it. He was very personable and easy to talk to. I was very pleased.

    Thanks for your vote!
    Staff

    Reviewed Oct. 12, 2025

    Today Shawn and Jessie took care of my Honda HRV and they were totally nice and kind and help me with all my questions and solve my tire problem! Thank you so much! And I’m ready to highly recommend you guys!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2025

    I had the best tire repair experience ever. Repair was fast, the shop was clean and the staff was friendly and polite. The Manager Anthony ** personally helped me. I am so impressed by the experience that I will definitely be back!!!!

    Thanks for your vote!
    Verified purchase
    TechSales & MarketingPunctuality & SpeedMaintenanceStaffValueHonesty & Transparency

    Reviewed Oct. 7, 2025

    I highly recommend the Mavis Tires & Brakes store at 7120 Rivers Ave. Every single time I visit, the staff is consistently friendly and professional. October 3, 2026. What truly sets them apart is their integrity—they never try to upsell me on services or parts I don't need. In fact, their expert advice has consistently helped me save money on my car maintenance. I recently had an issue with new wiper blades from another merchant that had developed an annoying squeak after only three months. A Mavis technician offered their blades, which were on sale for $10 less than what I had previously paid. They installed them quickly, and the squeaky sound is completely gone! If you're looking for honest service, excellent expertise, and great value, this is the place to go.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Oct. 7, 2025

    Could not be happier with the service and the people involved. I do have an issue with the detail of the invoice and said charges such as tire replacement valves for 9.99 each as that's a little bit rich. No idea what shop supplies are ($4.80) nor was this ever discussed. Last, is a computer balance for $24.99 per tire a reasonable price. Again seems rich. Could not be happier with the people and how they took care of me.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2025

    Love this store location. They’re very professional, fast paced and very reliable. If you’re in need of good service they’re the best location and business to go to and Nate is very professional at his job.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 4, 2025

    Just wanted to say thank you Jose for your amazing customer service today. You was the first one who acknowledged us when we arrived at the store. You told me exactly what we needed. Good job. Will definitely come back to the Rio Grande NJ store again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 3, 2025

    I have lived in Lindenhurst for almost 10 yrs. so I visit this location often. With that being said, this location under this specific management has been the best hands down. The service on my vehicle is always done accurately and in a timely manner. The place is extremely clean and the staff is nice & very professional. I would recommend this location to everyone.

    Thanks for your vote!
    Customer ServiceTechPricePunctuality & SpeedCommunicationTimeliness

    Reviewed Oct. 2, 2025

    My most recent experience with Mavis Ephrata was unfortunately very challenging and disappointing. Took my car in for an inspection and oil change which turned into being told I needed new shocks and other items for around $800. They didn't have the parts so was asked to come back the next day. I rearranged my schedule, came back to their location the next day. When I arrived, no one had a clue why I was there and were actually telling me I was wrong, no one told me to come back.

    A mechanic who had worked on my car the day prior came out to state that no, I was there and they didn't have the parts the day prior. I was told they still didn't have the parts on my 2nd day back and they would call me when the parts are in. Never received a call and ultimately took my vehicle to another garage for a 2nd opinion. That garage stated I did not need the parts replaced Mavis said was needed, but if I did, it would be a fraction of the cost I was quoted at Mavis. Will never visit Mavis again after this entire experience.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Jessica, we are disappointed to hear that you had to come back multiple times only to be informed the parts necessary for the repairs were not in. The store should have kept communication with you so that you were clear on next steps. We absolutely want to better understand the diagnostic you were given. If you can, please call us at 914-984-2500 option #2 so that we can get this incident to the Regional Manager's attention to investigate for you! Thank you for allowing us the opportunity to assist you.

    Punctuality & SpeedStaff

    Reviewed Oct. 1, 2025

    Go see the store managers, David or Warren, they will take care of you. The mechanics are very thorough and efficient. The Store is very big with a nice waiting area and a T.V. The bathrooms and store are very nice, roomy and clean. They are also within a short walking distance from a Walmart Neighborhood if you anything.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 1, 2025

    This is always a pleasant experience and the guys are always professional. Especially being a woman, you don’t have to worry about being gaslit into getting something you don’t need. I will always come here and my husband comes here as well. They care for you and your time.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & Speed

    Reviewed Oct. 1, 2025

    Terrible customer experience! The manager Jim had me wait for hours in the shop for tires (which were in stock) to be installed. I came at 2:00 and saw people come and go ahead of me because they were complaining. At 4:30, I was the only customer left while he took the last customer before me as well. I reminded him that he said it would be 1 1/2 hour job. As an older woman, I was upset that he was so disrespectful - he blew up and said ‘put her tires back on’ and I left frustrated and furious at this terrible treatment.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Patricia, we are very sorry to hear of this experience. We are eager to have the Regional Manager of the store reach out to you asap but we need more information. May you please call us at 914-984-2500 option #2 so that we can confirm which location you visited and get this to the leader asap? The ticket number to reference when you call will be ticket #1031343. We truly appreciate you advising us and allowing us the opportunity to improve for you!

    Verified purchase
    Honesty & Transparency

    Reviewed Sept. 29, 2025

    I go to this particular Mavis Tire (Mountaintop), because 1) they are open on Sundays and can always fit me in, and 2) they have always been honest and fair with me on automotive matters (where everyone always feels vulnerable). They find ways to save money (coupons/promotions) that in the short-term make me want to return in the long-term.

    Thanks for your vote!
    Sales & MarketingPriceStaff

    Reviewed Sept. 29, 2025

    Mavis employees were very courteous in explaining the cost for having 4 tires mounted on 4 wheels. The sales manager, Bregatte, assisted me with my work order. She is so polite and knowledgeable with the work order.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 26, 2025

    Always professional and thorough. Prices are competitive and fair. I come here faithfully and they always take care of me. They inform me of the status of my car and let me see what the issue is. I feel like family when I come to this place. Thanks Sebastian and Dan.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoveragePricePunctuality & SpeedRates

    Reviewed Sept. 25, 2025

    I had purchased a new set of tires from the Calhoun Georgia Mavis Tire Store and later had an issue with one of them due to road hazard. The store manager is the one I originally talked with during the purchase. He told me I did not opt to buy the Road Hazard Insurance. He never offered it! The manager said he knocked off $40, but I paid the same price as the original tire. I was told that my truck was ready and found that the attendant left grease on my steering wheel and he had substituted a plastic valve stem cover instead of putting the chrome one he removed. I did not see it until had driven home 9 miles away. When I called the store, they said they didn’t remove any chrome stem covers! I went to the location and the store manager met me with my missing chrome valve stem cover. I will be in the market for another service center!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Good afternoon Jerry, we truly apologize for the service experience you had with our location in regards to your road hazard incident. We have escalated the matter to the Regional Manager, Johns, attention and created a ticket for you in our system #1030424. We appreciate you allowing us the opportunity to improve for you! If you want to add any more details to your ticket please don't hesitate to call us at 914-984-2500 option #2.

    Verified purchase
    Customer ServiceCoverageTechPricePunctuality & SpeedOnline & AppMaintenanceStaff

    Reviewed Sept. 24, 2025

    My wife brought her car here on the for a tire replacement after visible damage to a tire. Mavis staff failed to make ANY mention at all that her other tires needed to be replaced. They also failed to do a visual inspection to see if she needed an alignment which is mentioned on their website they are supposed to do for free on every tire replacement. She did in fact need the alignment and it was visible that she needed.

    It wasn’t until she went to another shop less than a week later that all this came out. Every staff member in that shop passed the buck, claimed they didn’t know why this gross failure happened and conveniently no one from management was there. Not a single person apologised for the waste of time and gas and loss of pay they cost her making her drive back out to fix mistakes that they made. It could have all been taken care of in one trip had the staff done their job. A simple, "I’m sorry we messed up on this one. Let us fix it," would have been great but no. All she got was, "I don’t know, don’t know, it’s not my problem, I wasn’t here" and a very crass attitude overall.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Livvy, we truly apologize for your wife's experience at our location. We were able to find her work order from the information you provided and created a ticket to the Regional leader to advise them of what happened. Your ticket number is #1029131 and the leader will be reaching out to your wife asap! We appreciate you advising us of this situation and look forward to speaking with your wife on the matter. Thank you again for allowing us the opportunity to improve.

    Verified purchase
    StaffTransparencyCommunication

    Reviewed Sept. 22, 2025

    Jason and Kerry at the front desk were outstanding! He was friendly, clear, and kept me updated the whole time. My car was serviced perfectly and runs smoother than ever. The experience was stress-free thanks to his professionalism. Highly recommend!

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 22, 2025

    The tire shop installed the wrong tires on my car, which don't match the size or specifications recommended by the manufacturer. This is affecting the safety and performance of my car. I need them to correct this mistake and install the proper tires immediately.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Reid, we want to investigate this for you immediately! Please call us at 914-984-2500 option #2 so that we can confirm how the tires were ordered and which location installed them. We are eager to assist and appreciate you advising!

    Verified purchase
    PriceStaffRates

    Reviewed Sept. 20, 2025

    My second trip to Mavis was just as amazing as the first I had to have a lot done. I was extremely worried because I knew it was a necessity, but a paycheck only has so much in it. The price was great. The service was amazing but what I liked best was how they explained everything and showed you everything so you were in the loop at all times. I’ve loved that it is an old school feel. Thank you.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Sept. 19, 2025

    I went to Mavis mainly because I had brake work done at another Mavis 6 years prior and I had been impressed with the price and great work they did. Well, the location at 2819 N Central in Chicago was every bit as good, if not better. They did my brakes and I also had them change the oil and install a new battery (no one goes through a 4th Chicago winter on the same battery). I had a time crunch and they had the work done in the time frame that I needed. Professional and courteous.

    Thanks for your vote!
    Verified purchase

    Reviewed Sept. 17, 2025

    I live 60 miles +/- from this store. I drive by around 10 tire/ service outlets to do business here. Before Hurricane Katrina in 2005, I did my own tire and service work on my vehicles, that changed in a matter of hours, we were wiped out and displaced for over 2 years. I tried a Tire Kingdom on Manhattan Blvd. in Harvey, La.-- there I met Kelly **, manager-- my attention to detail is his attention to detail-- not just impressed but inspired-- I saw it was HIS SHOP. He was transferred a few miles to another store-- I followed. Always a great experience as expected.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 17, 2025

    I always will do business with this store because they are customer-oriented to making servicing your car as education and safety-oriented as possible. While no one enjoys purchasing tires or their other services, it is necessary. The staff is always great in all categories. They will not steer you wrong! Thanks!!! I am very grateful.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Sept. 16, 2025

    Found an old tire/rim on my property. Asked Mavis Tires, Lufkin to remove tire from rim, stated I am willing to pay disposal fee (environmentally, the right thing to do), and return rim to truck bed for use as a hose reel. Chris graciously agreed and Dillon happily performed the removal. There was no money involved but I was asked to leave a review. Thanks, Chris and Dillon for a smile, a kind word and a Customer Service attitude. Thanks Mavis Tires. Respectfully, K **.

    Thanks for your vote!
    TechMaintenanceStaff

    Reviewed Sept. 16, 2025

    DO NOT GO HERE!!! For any reason! I went in for an alignment and came out with a busted skid plate and gas tank! Whatever they ran over was hard enough to smash the drive shaft into the frame. Contacted store manager then regional manager and were no help. They test drive cars off camera so it is tech's word against mine. So I spent 130 on an alignment and ended up doubling to fix the damage they refuse to take ownership of. 0 stars.

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Izzy, we truly apologize and are a company of accountability. There was no evidence that the damages to the skid plate and gas tank could've been caused by our technicians. We truly apologize, again, and it is our sincere hope you will consider us for repairs in the future.

    Profile pic of the author.
    Verified purchase
    CoveragePriceHonesty & Transparency

    Reviewed Sept. 16, 2025

    I have a mechanic friend who did a check on the claims that the front desk person made to me at the branch that my tie rods "were seized up" and that they tried grease and "blow torch" and were still unable to get them loose enough to do a front-end suspension. I decided not to have them fix it because I wanted to ask my friend to check their claim.

    *Everything they said* was a lie. He reminded me that he had changed the tie rods 2 years ago and they were perfectly fine. He told me, however, that Mavis sent me out the door with the castle nuts so loose that it was dangerous that I drive away from there. He told me there was no way that they blow torched those tie rods. If there isn't some clear reason for all these mistakes, I will never return to Mavis (probably any Mavis). And they still charged me $130+ for a suspension that they claim they couldn't complete because of "Seized up tie rods"!

    Thanks for your vote!
    Mavis Discount Tire
    Response from Mavis Discount Tire

    Dear Israel, we truly apologize if confusion was created because of our diagnostic concerning your tie rods. We absolutely want to hear from you to discuss this more in detail and gain insight into how we can potentially improve! We want to also understand what happened with the castle nuts on your vehicle. Please call us at 914-984-2500 option #2 so we can get in you contact with the local Regional Manager asap!

    Verified purchase
    PriceStaff

    Reviewed Sept. 13, 2025

    I have been highly impressed with this facility. Courteous, friendly and knowledgeable staff. Was able to get the service I needed in an expedient manner. Would highly recommend this business to friends and family. Service costs are reasonable and competitive with other repair facilities.

    Thanks for your vote!
    Verified purchase
    StaffHonesty & Transparency

    Reviewed Sept. 12, 2025

    The employees at this Mavis location are very professional, well organized, efficient, friendly and very hard-working individuals that is dedicated to making sure that the customers are happy and the vehicles are fixed properly and in a timely manner. The supervisor is hands-on and he doesn't just standing behind the counter, he is also working on cars himself, making sure his men have what they need in materials and products throughout the day which I witnessed myself.

    The lobby is clean. The staff have smiles on their faces, they seem to be in good moods. Happy to be there, team players. They help each other out that I had noticed. The staff was more than willing to take time out to answer my questions I had. They had patience with me and didn't mind answering my questions. This is by far the best mechanic shop I have ever been. I will definitely be referring all of my female friends to this mechanic shop because it's nice to know that they're not going to talk down to someone or lie to the individual for money.

    Thanks for your vote!
    Verified purchase
    PriceMaintenanceStaffRates

    Reviewed Sept. 12, 2025

    Pleasant experience. Clean shop, friendly, knowledgeable and efficient staff. Reviewed costs and options clearly. Competitive pricing and work done in a timely manner. These are some of the reasons I remain a repeat customer. I would recommend Mavis to anyone for their vehicle maintenance.

    Thanks for your vote!
    Staff

    Reviewed Sept. 11, 2025

    This place had great service and such a nice staff. I’m glad I came here. I wouldn’t go anywhere else because I needed an oil change and the workers had no problem and got it done asap, Will be returning 10/10

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedMaintenanceStaffRates

    Reviewed Sept. 11, 2025

    Wife took my jeep in for repairs. Pictures taken and sent to me of parts needed replaced and quoted price and time it would take to complete service. Technician made sure was well informed and comfortable while waiting for vehicle. I have used them before and would recommend them to friends and family.

    Thanks for your vote!
    Verified purchase
    PriceRates

    Reviewed Sept. 6, 2025

    I have been returning to Mavis Tire for four years now since my first experience. I have always been served in a timely manner & have always been treated with great courtesy and fair pricing which is why I always look to Mavis 1st before going anywhere else.

    Thanks for your vote!
    Loading more reviews...

    Mavis Discount Tire Company Information

    Company Name:
    Mavis Discount Tire
    Year Founded:
    1949
    Address:
    358 Saw Mill River Rd
    City:
    Millwood
    State/Province:
    NY
    Postal Code:
    10546
    Country:
    United States
    Website:
    www.mavis.com