Costco - Tires

Unbelievably slow. Ordered tires for my truck on 11/19. Arrived at Manassas, VA store 11/26. Going through their awful website I cannot get an appointment to have them installed until 12/8. Every other tire shop in my area has them in stock and can do them same-day. Good thing I don't need these in a hurry and the price/discount was good. Hopefully they won't return them before my scheduled install date!

Costco beat everybody’s price on my 4 tires for my truck. They even give me a $150 rebate. Truck tires can be very expensive, so you must shop around for the best price, remember it’s your money, use it wisely.

They have a good selection and the sales reps are knowledgeable and friendly. They gave me information on each style tire that I am interested in. They have a excellent return policy if I am not happy with my selection. They also have a maintenance and service department if I have any problems.

Competitive pricing. Comprehensive free service and warranty (Tire repair, rotation...etc.) Almost a non brainer for people who has Costco membership. Only complaint is they do not offer alignment service.

After making an appointment to install new tires that I bought somewhere else, since they didn’t have them available, I was told when I got there that they don’t install tires bought somewhere else. Not a mention of this on their website or appointment site. Wasted my time going there. Got them installed at Tire Kingdom without any issues. If you cannot do it, state it on your website.

I was so frustrated during my last visit to Costco tire center and decided never visit them again. Long story short: Tire center personnel have refused to install the new tires on a front of my front-wheel drive vehicle per my request. They explained to me that Costco policy requires new tires installation on rear only for driving safety reasons after multiple customers' complains on accidents while new tires were on a front. Costco concluded that new tires are safer on rear. Those statements was a simple lie.

This is the first and last time I'll ever buy tires at Costco... I know why it's important to take to a local tire shop whom inspects breaks and other issues. I had just had my truck tires rotated not even a month ago... I live in hill country and use my truck for work and sometimes have loads... at the arrival to work I hear the infamous grinding coming from my front tires... my brake pads were shot and grinding into my rotors.... all it takes is 2 seconds to look at the disk brake pads when a tire is off.. Something every other tire shop I've been to does and lets you know the condition... given they also do brakes but when they warn me they are low I do them myself...

Bought tires online from Costco website 9/15/21. Got an immediate email asking me to schedule my appt. Scheduled 9/26/21 10am. I show up and was told by Justin that they don't have my tires. He asked if I received confirmation of them shipping? I said, "They aren't being shipped to me, they were being shipped here for you to install." I asked, "What do you have here that can fit on my 4 Runner." He said nothing except these Bridgestone Alenza Plus and they are $300 more than the Michelins I bought. I said what???.

I have always purchased my tires at Costco and frankly have advised others that this was the place to go. Then I found the hard facts why they are not the place to purchase tires.... I purchase Michelin tires for my Honda Odyssey, one tire went out when my son was driving after around 10,000 miles. He happened to be close to the Costco where we purchased the tires so he took it in. Upon looking at the blown tire they mentioned that they do not stock and will not order tires for the Honda Odyssey anymore and if you want to use the warranty of the tires then you have to go to a Costco approximately 40 miles away as they have a few in stock.

Went in to get a tire to replace one losing air. Wanted old one inspected for possible defect (relatively new tire). Rather than having an oddly new tire and 3 older looking ones, I opted to buy 4 new tires for $800. They called me while I was shopping inside the warehouse to tell me the tire had been deliberately punctured, so not a manufacturer defect. Tire service gets done and I get called that vehicle is ready. After paying I get in the car to find out it had been violated. First, the radio channel was changed and is blaring some insane music, the seat back is reclined backward, the heater is on high, and the console computer that syncs personal phone and has map functions had been tampered with- essentially this person was more concerned about prying into my personal affairs rather than do a tire change.