Town Fair Tire Reviews

Thank you. I’m from abroad and really panicked when my tyre was ruined in a pothole. They were reassuring and fixed it for me quickly. Thank you Logan for your patience

I had a slow leak and the customer service was above and beyond. Hector ** was especially helpful. Thank you Town Fair Tire and all the employees. Sincerely grateful. **

Do not - under any circumstances - go here!!! On April 22, 2026 Town Fair Tire of West Roxbury, MA did not put my four new tires on properly, but said my car was safe to drive. It wasn't safe to drive. I paid almost $2,000. And only half mile after leaving Town Fair Tire shop the front right tire rolled off my car, which caused me to crash into another parked car. My car is totaled, and they are saying it is not their fault!!! Pathetic, unethical liars. Even the fire fighter who came to the accident scene said he personally had a nightmare experiences with Town Fair Tire.

DAYVILLE CT. TOWN FAIR TIRE. Selected 4 tires for my truck that would be in for its appointment 8 AM Sat. 5/9/26. I arrived on time. The place wasn't open, I waited and the lot filled in with walk in customers. I was put dead last like I never had an appointment. After I complained Christian said, "Oh, your truck is going in now." It sat in the last bay for a while till they got to it. 2 hrs. later I got it back. Christian brought the key to the waiting area 'cause I am handicapped. He seemed put out! I am never going back; these clowns don't care about the customer. Only the money! Return customers mean nothing! Plenty of better people to do business with out there!

Dropped my car off Sunday night due to a slow leak caused by running over a piece of metal. I called Monday and they told me it was up to me to call even after dropping keys in the overnight box with a description of the tire. A few hours later I received a voicemail from “Ian” who stated that the tire could not be repaired and needed to be replaced. He gave me the price of the tire ($366) plus the cost of installation, balance, etc. He then stated that there was currently an $80 rebate for the tire. I asked him to break down the cost again and once again he added the $80 rebate.

James made sure that I would wait all day even though I had an appointment.

Bought 4 tires at the Avon CT location. Got Road Hazard Warranty, Balancing, and Alignment. When I first went in I specifically said to the technician that the "low tire" light kept coming on. He and another guy behind the counter ASSURED me this would be fixed. After paying and leaving, the low tire light came back on. I returned 2 days later and they reset the air in all 4 tires and got the light off. A day later the light went on again. When I returned they informed me that there are small batteries at the valve stems (the stems were supposedly replaced). these batteries sometimes die and make the light go on. I asked them why, when they had the tires off the wheels and replacing the stems, they didn't replace the batteries since they ASSURED me this would be fixed.

Excellent experience! Lucus was very knowledgeable on my tire selection. If you go to the Concord location ask for Lucus! Thank you for your excellent service! Also by far the best selection and price

Jonathan (Cranston, RI) was exceptionally kind and knowledgeable regarding the tires needed for my car. He’s went out of his way to tell me the best way to go. No pressure to purchase anything. We'll definitely recommend his services at Town Fair Tire Shop!!

Been going here for years - I won't go anywhere else. Great tires, best price, excellent coverage & preventative maintenance. Always greeted with a smile, personable, professional, and very courteous service from Sebastian **. Hands down, ask for him when you go in - knowledgeable & won't oversell you! Goes out of his way to ensure a smooth & fastidious process, especially when you have a little one in tote, which is everything!

Town Fair Tire has horrible customer service and poor service. Last time they get anymore business from me. Period. Misrepresented tire ratings. Had a leak in brand-new tire. (They ** a stem then charged me to fix it.) This place is a nightmare.

I was having an issue with a tire sensor on my Silverado. It took a few extra visits yet each time the service people were excellent and always helpful. Initially the problem was a bad sensor. The service people repaired all the sensors. Yet there was one sensor that continued to be an issue. I took it back today and as usual the service people were phenomenal.

When you get there first they make you feel you in heaven especially manager Ed. Sell you for 4 tires with everything included (lifetime road hazard insurance, lifetime rotation) when you have a problem with tire quality (like bubble) they say this problem not from the tire. They don’t want to help you for. Yes you understand me correctly. It’s with lifetime insurance. They says you have to pay lifetime insurance when we replace the tire. This is insane. They don’t want to do business in good way. This is called stealing money.

I have been going to the Town fair tire for the past 20 years and have always had an excellent experience. But today on 12/20/25 on Loudon Road in Concord NH. I had an appointment to drop my car off for change-over to snow and all wheel alignment at 8:30 in the morning. I know the place closed at 4:00 pm so I went to TFT to see if my car was done. When I arrived there they said it wasn’t done, so I waited until 4:30 and one of the guy asked me my name so he could check on my car. He then came back and told me they were just bringing my car in. At that point I couldn’t even tell you how I felt about that. So I told them to give me back my 137.35 and I would go elsewhere. I can’t believe the unprofessionalism that is at that store now and it had nothing to do with the manager Jeremy because he has always treated me professionally. I will not go back there again and I would not recommend anyone that asks because the crew is not as good as the past.

I brought my car to the (Windham) Town Fair Tire for a changeover from All-Weather to Winter tires. Shawn was very personable, knowledgeable, and friendly. My tires were taken care of expediently. Two days later, I brought my tundra up to do the same thing with the tires. Again, they were phenomenal with their customer and service, knowledge. I would definitely take my vehicles back up there for tires.

On 11/24/2025 dropped my car off at 7:30 am to replace tire pressure sensors. Town Fair Tire contacted me indicating tire issues and replacing sensors could not be done. Went and picked up my car and agreed to purchase four new tires same as Town Fair previously. Not in stock. Advised warehouse would have tires 11/25. 11/26 Appointment. Dropped car off 8 AM. Did not hear and called at 2:30 PM. Advised my car was next in. Town Fair closes at 6:00 PM. Heard nothing. Went to pick car up, arrived at 5:50. Car was where I parked and nothing had been done. Chad said it was a busy day and that happens sometimes with a drop off. One would think common courtesy would have dictated at least a phone call from Town Fair to let me know they wouldn’t be servicing car today. Have no idea what would have happened if I had not gone over and picked up my vehicle.

Went to the Dartmouth store to fix a tire with a screw at the top outside wall. Was told it could not be fixed because all they do is galvanize tires. But he would sell me a new tire. Took it to another garage and was told I should have it vulcanize. He put a plug in it for thirty dollars. So much for repair warranty.

I have had to visit the Concord, NH location 4 times in two weeks. The first time, 2 tires were put on and they said I needed a ball joint replaced. I get that done the next day and go back to the store for the alignment. I leave and my car is now vibrating heavily when I hit 55 mph and my front end is squeaking; and when I get home, my tire pressure light is on and 2 of my valve stem caps were completely missing and the other two barely hanging on. Also, the tire pressure was higher than what my tires should hold. I go back again, and they say 2 of my sensors have gone and one new tire has a leak. And that the overinflation is intentional to make room for "winter air." I go to that appointment and now 3 sensors are "dead." They said that when they do tire work that if sensors are older or even a little bit worn out that they will "shit the bed."

Town Fair Tire in Middletown CT was a great experience. Kevin G. handled everything quickly and professionally. He was patient and kind. Explained everything thoroughly, and got me a great price. Angel was friendly and helpful! The staff was great! In and out, quick service! Clean store! Huge variety of tires!

I went to Town Fair Tire in Middletown CT and was unbelievably pleasantly surprised at the kind, warm and professional customer service. Kevin G was wonderful and very knowledgeable. His recommendation on tires was incredibly helpful and they do look good! The facility was clean, from the waiting area to the bathroom. Everyone smiled and acknowledged me, Kevin R, Kenroy, Jorge and Angel were welcoming, helpful and speedy! Tires were swapped quickly and I’m so grateful for the prices! Thanks, guys! I’ll be back!

Twice now I have gone there to have my tires rotated and twice they have refused on the two vehicles I own. Instead, they tried to sell me tires I didn't need. When I insisted that they just rotate the tires they flat out REFUSED to do it! On the first vehicle they told me I needed 4 new tires and wouldn't rotate them and I ended up getting 7,000 more miles out of them. On the second vehicle they told me I needed to replace the two front tires which was BS. And refused to rotate them on that car as well! I will never buy my tires from them ever again! Their rotation policy is a JOKE. They just want to sell you tires whether they are needed or not.

I ran over a curb and blew out a sidewall in Saratoga NY, 150 miles from home. Called the Clifton Park Town Fair at 8:15 am. Bruno, friendly and accommodating, informed me that the tire was in stock and gave me an 11 am appointment. Limped there from Saratoga on the donut spare. Eric immediately took the car in at 11 sharp. We were on our way by 12:15, with a cure and properly re-set alignment. Excellent, professional attitudes and service.

I took my car in for 2 rear tires advertised for $104 each. I was told the cheapest was $156 each and when I mentioned I saw on the internet $104 he said, "Oh ok those." They replaced them and 3 days later the sensor stopped working. I was then told by Town Rip Off Tire that that would be up to me to fix. I have purchased tires at Town Rip Off Tire for years and will never again.

1/04/2025 I got 3 TPMS SENSOR at $35.00 each. Total bill with tax was $111.56. No Computer Balancing, no Sensor Recalibrating & no Shop Supply Fee. 08/11/202 I needed a new sensor, so I went to Town Fair Tire in Fairhaven and was told it would cost me $35.00 for a new one. On 08/15/2025 took my car in and it ended up costing me $78.65 from $35.00. $35.00 for the sensor, $20.95 for Computer Balancing, $19.99 for Sensor Recalibrating, & $0.52 for Shop Supply Fee, Total Amount is $78.65 for 1 tire. The Hidden Fee & Charges was APPLIED.

I have used Tire Fair for many cars with success over the years. Last week I took my wife's car in to have four new tires installed. I had made the appointment ahead of time and selected the tires. They took my keys and I waited two hours when finally a man came out and said they could not get one if the lug nuts off and asked permission to break it off so they could continue. I said yes and sat and waited another hour and her car came around front. All the guys behind the counter had left and a young man said they could not put any of the tires on the car. I could not believe it. My spare was on the car and a flat was in the trunk and they would not go ahead and put any tires on the car. I have never had a worse car experience! Needless to say I will never return to Town Fair Tire!

John D. At the derby, location was fantastic, professional, knowledgeable, engaging, and Because of him, I will be back every time we need to purchase tires. I had an appointment and came a little bit early, they were able to take my car and called me as soon as it was completed.

I went in and spoke with Adrian in the Falmouth MA store. He was professional and to the point. He gave a quote and after checking some other prices that were similar at other shops I made an appointment for over a week out. I showed up for my 12 noon appointment at 11:30. Adrian was working the front desk again and he was already taking a lot of heat when I approached. People were furious with their wait times. Adrian remained professional and apologetic to everyone as he told me it would likely be a four (4) hour wait time for me to get the alignment and the new tires installed. He explained that they only had two techs that day and they were deep in the weeds. He offered to reschedule but I explained that I had set this day aside to get the work done and that I was busy for weeks out. So anyway, I waited the four plus hours in the hot cramped waiting area.

The worse experience ever. I went to Town Fair Tire new London Connecticut. I installed 4 new tires. Less than 2 weeks one of the tires losing air. I went twice. They don't fix it and the guy at the reception is terrible, unrespectful. Before he said hi to me "We can't fix it." I will never deal with this people anymore. They are just scums. In media they are the best. In facts the are worse people I ever deal with.

I went to get an alignment at Town Fair Tire today. Stood there for 30 min without one person acknowledging me. Remained patient and decided to wait. Was then checked in and sat in waiting area. I then was approached and told I wouldn’t be able to be serviced today. He said his two five o’clock appointments had arrived. It was well past five. I was so embarrassed. It felt like something you would see in the past. I will never return to Town fair tire (Providence Highway) again. Shame on you for how you treat some people. I definitely will be contacting corporate about today.

I will never recommend this Leominster, MA business to anyone and I will never use them again. I made an appointment to have new rims put on my car. Had 8:00 am appointment and ride pickup planned. Arrived and the place wasn't even open and customers were standing outside. Short wait to be let in. I was 2nd in line. I stood at this counter for 10 minutes with my estimate paperwork from the week before watching this girl who was baffled by her job. Barely spoke and when I asked, "Is there a problem?" was told the rims were not there. She went back to check with others and came back to tell me, "Yeah it looks like he forgot to order them."

I had an accident and ran over a curb which bent my wheel and wrecked my tire. Ricardo replaced the tire, ordered a new wheel and gave me a free alignment!! The car has been repaired to its original form and feels great! My Saturn is back in business doordashing and I am completely satisfied with the work done and the fair price that Town Fair Tire charged to fix my mistake. Thank you Ricardo!!

Town Fair Tire mounted four new tires manufactured from in two different countries on my truck. Two are wearing rapidly and won’t be state inspectable before 30000 miles. Far short of the 70000 suggested. All customers should be made aware of this practice. Buy your tires some place else!!!! The two tire that are wearing normally will probably make 60000 miles, however, it’s a four wheel drive truck that needs identical tread patterns. That means four new tires will have to be purchased. All Town Fair Tire customers Be Aware.

I bought a set a snow tires last fall at Town Fair Tire in Lebanon, NH. Unfortunately, recently one of them was damaged and had to be replaced. Billy was the employee who worked with me and though we had not specified I needed the tower tire mounted, he was still able to have that done in a timely fashion. Not only that, I had had a recent tragedy in my family and found him to be very compassionate and kind. I have had nothing but good interactions at Town Fair. Everyone has been professional and very helpful even in the busiest times of the year. I would definitely recommend them and plan to always get tire service there.

All these experiences are post-2021: Seekonk shop 2024, I arranged for my adult son to get (4) new tires and alignment. Included with balancing/mounting are new valve stems. Within a week, my son had an interstate super-fast deflation caused by a cracked valve stem - inspection showed they'd never replaced the old ones. They did make right, but never should have happened. Norwalk shop, 2021 1 of 4 directional-tread tires mounted (on rim) incorrectly (I caught it), plus same visit 2nd car, purchased (2) new steel rims from them that, turns out, will not allow use of the factory wheel covers. Waterbury shop 2023, had appointment for 4-wheel alignment. Waited an extended period, started noticing what looked like walk-ins being served immediately, turns out "we forgot about you."

I had a flat tire this morning and was able to get my truck to Town Fair Tire in Rutland VT. I bought my tires there last summer. They took me right in, assessed the situation, fixed it and had me out of there in less than half an hour. Excellent friendly service, no charge and very punctual. Couldn't have asked for more. Thanks guys.

Great experience today. Flat tire. Called the office. Friendly receptionist schedule same-day appointment. Manager Carlos moved things through nicely. Saved my tire! Would go back without reservation.

Met with Tyler and he was amazing, very friendly and took me right into the waiting area while serving my vehicle which took no time and explained in detail what the problem was with my tire and the cost was very reasonable. Very happy to have had my service done at Town Fair Tire in Waltham - Thank you Tyler.

Town Fair in Watertown, MA told me when I made the appointment that it would take 90 mins. When I arrived I was told 2 hours. When I left it was about 3 hours 15 minutes. They told me the wrong size tires had been ordered, but they didn't discover this until they started work more than 2 hours after I arrived. They didn't replace the tires ordered with equal tires, rather their own version of a tire made expressly for (and only available at) Town Fair. Same brand name but not reviewed anywhere by impartial testing sites such as Consumer Reports. The tires have a harsher ride, but I haven't used them enough to further evaluate performance. They were considerably cheaper.

Bought 4 new tires, with road hazard. Ever since I had them there has been issue with holding air. Went back and they charged me to reseal all four tires. This should have been done properly when purchased. Still have issues with them, I have 13,000 miles on them. Just buyer beware when purchasing an extended tire warranty, they will find an excuse to charge you to fix them and say not covered under warranty. I'm never going back again. Just buyer beware.

I have been very satisfied with the service of James at Town Fair Tire. Everytime I’ve been in, James is usually the person that I see. James works out of the Tire shop in Biddeford Me. Being an elder woman, he really listens and is patient with me explaining everything so I can understand the situation. I will continue to go to the Town Fair Tire and recommend it to especially women with the understanding that they will be listened to! Thank you, James