Town Fair Tire

Town Fair Tire

East Haven, CT

 3.0/5 (378 ratings)
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About Town Fair Tire

Overall Satisfaction Rating

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  • 1 stars

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Town Fair Tire Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer
Original review: May 25, 2022

I have again purchased a new set of Continental True Contact Tour tires for my 2014 Honda Odyssey at Town Fair, 605 Amherst Street, North Nashua, NH. Again, I am pleased with the staff and service here. I stopped by yesterday to set up an appointment for today. They had the tires waiting for me today, installed them, and had me out the door in an hour. I am pleased with the price and the service. The manager, C.J., along with Chris, Anthony, and Nick are all very fine staff. No hassle.

When I needed new sensors in my wheels a few months ago I discovered that Town Fair installed them. Again, C.J., set up an appointment for me and had the new sensors installed in an hour. They saved me $400.00 compared to what the Honda dealer would have charged, and the dealer didn't have them in stock. Town Fair is my only tire dealer because of their service, prices, how they rotate my tires for free (everyone else charges me $25.00), and try to repair my tires if there is a leak. Keep up the good work! In appreciation!

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Rated with 5 stars
Verified Reviewer
Original review: April 27, 2022

My experience with Tremain was wonderful. He was very attentive, has great customer service skills, very respectful and was able to solve an issue I had with one of the technicians! This store needs 10 of Tremain! His awesome!

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    Rated with 5 stars
    Verified Reviewer
    Original review: March 23, 2022

    I dealt with Cody at the Biddeford location for purchase of winter tires for my lifted truck… I was hesitant about “downsizing” my summer tires (cause I HATE THE LOOK) BUT they don’t handle well in snow. They worked out great and they switched out my tires at the end of snow season for free. A lot of tire places won’t deal with aftermarket lifts and tires… Appointment was on time and awesome service!! Thanks!

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    Rated with 4 stars
    Verified Reviewer
    Original review: Feb. 9, 2022

    A HUGE thank you to Kevin and Ray at the Cranston location. They fit me in and helped with my crisis the Woonsocket town fair location left me in. They also apologized a million times for things that weren't their mistake and rectified the situation for me. The Woonsocket location on the other hand, HORRIBLE. I had an appointment for 8:30, a donut was on my car with the actual tire in the trunk, with the warranty I came to have them check the flat in the trunk and the slow leak in the front, I sat for TWO HOURS, for what I thought they had "fixed".

    After I left no longer than 10 minutes up the highway, MY TIRE PRESSURE LIGHT came BACK on. Took me over an hour to get them back on the phone and then proceeded to tell me they didn't have time for me to come back to see Kevin at the Cranston store, thank goodness I did! The Woonsocket store neglected to see the GIANT nail in my flat tire and neglected to fix the slow leak in the front. I was told I was lucky to have made it from Woonsocket to work in Cranston like this! Wondering why I sat for TWO HOURS at the Woonsocket store for them to do NOTHING. So again THANK YOU Cranston location (Kevin). Even with 1 mechanic due to covid you guys fit me in and fixed BOTH of my problems.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Jan. 28, 2022

    I had a slow leaking tire. The tire technician found that it was a bead leak causing slow air loss. The repair work was done quickly. The service writer was friendly and efficient. Great Job! I will definitely come back to this Town Fair Tire Store!

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 6, 2022

    Went to this place to get two new tires. During the following month I had a low air pressure sign popped up on my dashboard multiple times. I went back to that place and they fixed it saying the problem was a tire pressure cap and it’s fixed. I have no idea about cars and believed them. A few days later I moved out of state and got the low air pressure sign again while driving on a highway. And AGAIN it was both new tires that have low pressures. AND one of the tires didn’t even have a cap on when I went to put some air in. This is a scam place. They have no idea what they are doing. Go to a trustworthy place where mechanics know what they are doing. I’ll never go back there when back in MA as well as won’t recommend them to anyone. Don’t waste your money and time on them.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Feb. 5, 2022

    Jason was very professional and knowledgeable about the products and helped us choose exactly what was going to be right for my vehicle. He was very friendly and so helpful. We will definitely be going back.

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    Rated with 3 stars
    Verified Reviewer Verified Buyer
    Original review: Dec. 14, 2021

    I drove to Canada in October. On return I had a blowout, 10/22 I went to TFT Quincy MA. Purchased 4 new tires $900. They never inflated them properly. After 5 visits a manager said, "We are too busy." What? The rear tires are larger than the front so different PSI and they didn't check this. He made me feel It was my problem. They also didn't secure the spare tire back in the trunk. Next time I will spend the extra money and go to the Mercedes service department.

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 14, 2021

    My husband went at this place of business to get some info about tires. The guy at the desk, was ignoring him as he answered three phone calls and did not even acknowledge my husband. My husband stood there and then left because customer service is terrible! Would have been nice to just acknowledge a customer who was standing there for a while.

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 30, 2021

    At the beginning I was a little scared and hesitant to deal with them due to my bad experience in the past with them, but then I started talking to Bryan the manager in the service department. I explained to him what had happened at another location and the type of bad customer service the manager and employee gave me and that I had also call the DM Rich and I was still waiting on a call back from him and yet had gotten, Bryan told me not to worry. That he will fix the problem and made me feel at ease. Such wonderful customer service from start to finish and I would recommend him to anyone. He was the best so far at the Enfield Location!! Thank you so much Bryan for making me and my kids feel safe again...

    3 people found this review helpful
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    Town Fair Tire Company Information

    Company Name:
    Town Fair Tire
    Website:
    www.townfairtire.com