Town Fair Tire

The telephone scheduler mistakenly listed my appointment as "drop off vehicle all day". I found this out when I arrived at Town Fair in Hyannis. I needed a new set of 4 tires, but the all day requirement was impossible for me. Eric stepped up and said he would make every effort to make things work for me. Within an hour, I had a new set of tires and was on my way. Such customer service makes it easier to spend over $1000 on tires and feel good about it.

Went to have a flat fixed. Ethan (GM) recommended alignment and 4 tire balance. He then called and told me the tire had to be replaced, I used the TownFairTire price beater online tool, received a confirmed price 24 hrs later, and ordered the tires. I went to have the tires installed and Ethan (GM) refused to honor the confirmed order price offered by admin@townfaire.com. I asked for a refund on the alignment and balance that was never done. He refused that too. TOTALLY dishonest. NEVER go here. Other Town Fair Tire shops may be better.

Totally annoyed! I had a tire replaced at Town Fair Tire in Danvers. I picked up my car and my dashboard is lit up like a Christmas tree! Tire sensor light, abs light, traction light, power steering light, engine light, and TPMS warning. My response from Town Fair was “You’ll need to take it to a mechanic. It wasn’t anything we could have done”.

They told me it would take about 2 hours for my service. I was there 4 1/2 hours. I noticed my car in the lot and asked if the keys were in it. She said they hadn't had a chance to call me and she would be right with me. She finished waiting on another customer and proceeded to bring a document into the garage. I said "Hello. Remember me." She said, "I didn't forget you. I will be right with you." I said, "I have been here 4 1/2 hours. Don't I get any priority." She ignored me and continued doing what she was doing.

This is the second time I’ve purchased tires from the Wallingford shop and on both occasions the tires are not balanced correctly. Two separate vehicles, two totally different sets of tires and both vehicles ended up shaking. My 2019 Elantra just installed new brakes, new tires, new rotors and had to bring it back. And the car still had a shake on the right side. So disgusted.

Been doing business with this company for over 20 years. Marcus in the Warwick RI store handled everything and took care of this Veteran with price match policy and service. Still a very friendly atmosphere.

Town Fair Tire at 67 Newtown Road Danbury Ct is a safety hazard. They are negligent and careless with your vehicle and your safety. They should be shut down before they kill somebody. The first time they failed to find a nail in my tire that was flat when I had the vehicle towed there. Unbelievably they sent me away twice again claiming it was OK. A competitor immediately found the leak and repaired the tire. The second time I should never have gone back. I purchase a new tire at a rip off price. When they claimed I didn’t have road hazard warranty which was a lie. The tire went flat overnight. I took it to a competitor who found Town Fair put in a faulty valve stem. God forbid I’d driven a long distance at a high speed thinking I had a good new tire and my other tires checked. And they forgot to put back the caps as well. Flunked the basics. Don’t let these careless incompetent goons touch your vehicle - they are an accident begging to happen.

I was late for my appointment yet they still got me in and treated me very well. I have always dealt with TFT, and I have never had a bad experience. I would recommend them to anyone. They have always went above and beyond for me.

Went to this place to get two new tires. During the following month I had a low air pressure sign popped up on my dashboard multiple times. I went back to that place and they fixed it saying the problem was a tire pressure cap and it’s fixed. I have no idea about cars and believed them. A few days later I moved out of state and got the low air pressure sign again while driving on a highway. And AGAIN it was both new tires that have low pressures. AND one of the tires didn’t even have a cap on when I went to put some air in. This is a scam place. They have no idea what they are doing. Go to a trustworthy place where mechanics know what they are doing. I’ll never go back there when back in MA as well as won’t recommend them to anyone. Don’t waste your money and time on them.

I have again purchased a new set of Continental True Contact Tour tires for my 2014 Honda Odyssey at Town Fair, 605 Amherst Street, North Nashua, NH. Again, I am pleased with the staff and service here. I stopped by yesterday to set up an appointment for today. They had the tires waiting for me today, installed them, and had me out the door in an hour. I am pleased with the price and the service. The manager, C.J., along with Chris, Anthony, and Nick are all very fine staff. No hassle.