Big O Tires

I have used three different Big O Tires stores in Centennial Colorado: for the repair of a damaged tire, to replace regular tires with snow tires on rims, and to purchase a set of new tires. EVERY store and its technical support staff have been superior. Quick, personal service, quality work, and pleasant interactions with every customer.

Big O has good values on Tues and service but they really shine when it comes to customer service. They have never tried to upsell and have even helped me to save money when they've suggested a lower-priced option.

I was disappointed that one tire of 4 tires has lost air since the install and the rubber itself seems cheap with chips on the treads. They were over $500.00 and nearly 3 hours of sitting on the curb waiting. Could be better.

My tire was losing air and went to Big O Tires to get it fixed. The mgr. Justin ** assured me that tire would be fixed. Thank you very much. Customer in Aurora Colorado. Very concerned about car getting to personal destinations.

I had an appointment that turned out to be worth the wait. I will just say that my customer service experience was extremely excellent and it pays to be patient. My vehicle was inspected and service with great care and the delivery of the service done was explained by Moss who demonstrated superior customer service. I appreciate his professionalism and expertise. I give Big O Tires on McHenry In Modesto Ca 5????

I have been searching for Michelin tires for my vehicle for some months, and was pleasantly surprised when I search Big O's website and was told inventory indicated they had the tires, and the site allowed me to book an installation appointment. The appointed day came, and I decided to call in order to confirm that the tires were indeed at the location and ready to be installed. When I spoke with an employee at the location, I was told they did NOT have the tires, and had not had that tire for quite some time. He then began to pressure me to come in anyway and buy what they had on hand instead.

I just needed my summer tires put on and ended up leaving with $100 less and 3 chipped rims. Luckily I took pictures before going in because my 4th rim was chipped by them the first time I had tires swapped. I gave them the benefit of the doubt at the time, and they let me down this time.

I have been a customer for over 40 years but NOT anymore! I had my 2011 Challenger RT in at the Meridian ID store where I had them install 2 new tires on the rear and rotate my 60% tires to the front. I had them do an alignment on the car as I just installed new struts and shocks on it myself as the old ones wore the front tires out. I told them I was planning a trip to AZ in a few days and in fact went on the trip. My wife and I both noticed a vibration in the steering wheel that just kept getting worse, by the time we got to Pheonix we knew it needed help! We went to a Chandler, AZ Big O Tire store to have it looked at. The manager there told me that the store in Meridian, ID missed that my tires were separating the cords and not road worthy, and were beyond the age date of 2115 production?

Had to take my 2000 Ford F-350 crew cab long bed dually in after they put new tires on the back and realign the vehicle. The vehicle as you drive down the road you're turning the steering wheel a quarter of the way each direction just to keep it straight down the road. I never disagreed that it wasn't a line. But it still has problems after they turn around told me, "Oh well the tires were overinflated." Well you're the ones that inflated it to the manufacturer specifications on the side door. So like reduced pressure on it and I pull trailers. And said that's all the problem was. Well the front end is still loose maybe in a line but it still loose. And told me my tires pressure was all the problem was but it's not inflated to the manufacturer specifications.

My daughter had her oil changed at Big O Tires at the 700 Englewood, Kansas City, MO location on 1/24/22. On 2/3/22 the "check oil" light came on and before she could get pulled over to do so, the engine started smoking!. She had the car towed back to Big O Tires and found out that the oil leaked out and blew two holes in her engine. Big O started an insurance claim on the problem, but the insurance is saying since there was dirt on the bottom of the car that MAY have been what caused the problem so it is not their fault.