Big O Tires

I was able to get my tires serviced in a timely manner with no appointment needed. The gentleman who took care of me, Joshua ** made my experience a great one! I would recommend this Big O Tires to others if they are looking for a good place to service their car's tires.

I really enjoy going to Big O Tires. They’ve taken care of the little things free of charge for me. And on the bigger repairs have gone smoothly. They’re considerate of your time and the store associates go above and beyond in showing how much they value your business. Nathaniel at the Juan ** store in ABQ is the man.

I have used three different Big O Tires stores in Centennial Colorado: for the repair of a damaged tire, to replace regular tires with snow tires on rims, and to purchase a set of new tires. EVERY store and its technical support staff have been superior. Quick, personal service, quality work, and pleasant interactions with every customer.

Big O has good values on Tues and service but they really shine when it comes to customer service. They have never tried to upsell and have even helped me to save money when they've suggested a lower-priced option.

I was disappointed that one tire of 4 tires has lost air since the install and the rubber itself seems cheap with chips on the treads. They were over $500.00 and nearly 3 hours of sitting on the curb waiting. Could be better.

He handle all my needs professionally, courteous, and in a timely matter! The previous place was not as nice! I would recommend this store @ 16880 W. Waddell Surprise AZ 85388. Awesome service! So happy.

Brought my outback in for brakes. 4 months later brake dust and squeaking started. Brought my car back and they said they would replace pads. One month later same thing again. Brought car to different brake place and they said brakes not greased causing the problems. Sloppy work. Will not use them again.

I booked an oil change at the Havana street store in Aurora because my maintenance Light was on. My last oil change was at -24,000 miles. I was at 28,844 miles today. I was told AFTER the oil change that I didn’t need my oil changed. I can go 10,000 miles and my maintenance light was an indication of needing my tires rotated. I wasted $100 on a totally unnecessary maintenance that they knew about before I had the service preformed. I had asked to have the service light reset so they knew that’s why I made the appointment. This is the last time I am using this site and will go back to ToyDoctor where the same oil change is only $40 and not $100. Complete rip off.

Updated on 07/03/2022: I don't understand why Big O Tires Corporate Office did not even call me back to tell me they are sorry for the terrible job their mechanics did on my pick up. The breaks were fine. I left with my 13 year old grandson and we almost got into an accident because the pick up had no breaks. I couldn't drive more than 40 miles per hour because the pick up shook very hard. Big O Tires made my pick up worse than when I brought it in for an oil change and tire rotation. My total bill was over 3000 dollars!!! I DO NOT RECOMMEND BIG O TIRES TO MY FAMILY AND FRIENDS!!!

I have been searching for Michelin tires for my vehicle for some months, and was pleasantly surprised when I search Big O's website and was told inventory indicated they had the tires, and the site allowed me to book an installation appointment. The appointed day came, and I decided to call in order to confirm that the tires were indeed at the location and ready to be installed. When I spoke with an employee at the location, I was told they did NOT have the tires, and had not had that tire for quite some time. He then began to pressure me to come in anyway and buy what they had on hand instead.