Big O Tires

Subaru Outback with sidewall damage from driving on stubble at farm road. They found leak and did a temporary repair at NO CHARGE! Note Subaru symmetrical all wheel drive has specific criteria and replacing one tire is not always an option. They gave me several options for a final solution (NOTE: this was on a Sunday) and were very courteous. I would give the Kansas City/Englewood Road store the highest rating available.

I was able to get my tires serviced in a timely manner with no appointment needed. The gentleman who took care of me, Joshua ** made my experience a great one! I would recommend this Big O Tires to others if they are looking for a good place to service their car's tires.

He handle all my needs professionally, courteous, and in a timely matter! The previous place was not as nice! I would recommend this store @ 16880 W. Waddell Surprise AZ 85388. Awesome service! So happy.

I really enjoy going to Big O Tires. They’ve taken care of the little things free of charge for me. And on the bigger repairs have gone smoothly. They’re considerate of your time and the store associates go above and beyond in showing how much they value your business. Nathaniel at the Juan ** store in ABQ is the man.

Did an alignment at the SPID location in September 22 with a Groupon that was advertised heavily online. When it was completed the counter person Isabel told me that the printer was down and they couldn’t give me print out to show that the alignment was good now. I paid the additional shop fees and was given my receipt. My vehicle still seemed shaky but I work out of town and don’t use my car much and was leaving that week so I didn’t think much about it. I have been back in town for last two weeks and using my vehicle and I can really notice to shake now.

I took my car in to have the catalytic converter replaced. When the work was done he told me that it was good to go. Drove it 82 miles. Engine light came back on. Took to ford service dept to have diagnosis done. Still showed code 420 catalytic converter. Said they used after market converter. Took back. Guy who was helping said he told me they use aftermarket parts. Said they would replace and still not good. Think I deserve a full refund.

Bought all my vehicle tires and the warranty / flat repair from Cameron Park Big O. My wife's car had a tire with a leak. She took it to Big O Cameron Park where I bought them. It was 4PM, they close at 6PM. Big O said they didn't have time to check. She said she didn't mind waiting, as she had time and things with her to pass the time. She didn't say they were argumentative, but it seemed pretty close based on her account of events. She told them she could leave it and pick it up the next day. They finally agreed to just check the tire. Went from too busy to, we'll check it now. Weird. Anyway, they aired up the tire and told her everything seemed fine about a half hour later.

Had 2 vehicles in to have it serviced and oil changed. Both vehicles after several days the check engine light came on. Both vehicles were taken back for the check engine light. One vehicle they charged us over 600 to repair and same thing with decoy vehicle taken in. After waiting over 8 hours they came back wanting to charge us over 3000 to repair. Beware after having your vehicle serviced at Big O Tires. This is a scammer company.

72% mark up on parts. Salesman attempted to sell products not asked for or needed using scare tactics. Work not completed in time stated. Salesman was rude and condescending. Overall bad experience. Will never go to any Big O store again.

Brought my outback in for brakes. 4 months later brake dust and squeaking started. Brought my car back and they said they would replace pads. One month later same thing again. Brought car to different brake place and they said brakes not greased causing the problems. Sloppy work. Will not use them again.