Big O Tires

Big O has good values on Tues and service but they really shine when it comes to customer service. They have never tried to upsell and have even helped me to save money when they've suggested a lower-priced option.

I was disappointed that one tire of 4 tires has lost air since the install and the rubber itself seems cheap with chips on the treads. They were over $500.00 and nearly 3 hours of sitting on the curb waiting. Could be better.

My tire was losing air and went to Big O Tires to get it fixed. The mgr. Justin ** assured me that tire would be fixed. Thank you very much. Customer in Aurora Colorado. Very concerned about car getting to personal destinations.

I had an appointment that turned out to be worth the wait. I will just say that my customer service experience was extremely excellent and it pays to be patient. My vehicle was inspected and service with great care and the delivery of the service done was explained by Moss who demonstrated superior customer service. I appreciate his professionalism and expertise. I give Big O Tires on McHenry In Modesto Ca 5????

I went into Big O Tires at Skyview Drive Kansas City Missouri this morning because I had a rattling in my car. I thought it was the engine. Jake came out and heard the noise and knew immediately what it was and he repaired it and I was out and on my way with a quiet car again within 20 minutes. Jake did an excellent job and I really appreciate his quick response.

We purchased new tires from Big O 3/19/2020 and have had problems since. I have to fill one of the tires up at least every other day. We bought 4 new tires here and have had nothing but issues with them since day 1. 3 of the 4 have had to be filled with air constantly. Took them in to figure out why, and dealt with nothing but rude technicians treating us like we were trying to get a freebie because we expected our tires, which we paid a lot of money for, to hold air properly. 12/2020 one of my tires lost all air -while I was driving. I had one completely flat tire and one with only 16 psi. The tech told my husband that I hit a curb and kept driving- without even looking at the tires.

We purchased 6 tires for our RV. At the time of purchase we were told they did not have the valve stems required for these big tires. A few days later when we were prepping for a trip, we found that 3 of the tires were very low on air. We took them back to Big O and were told they indeed DID have the correct valve stems and they replaced them. While we were driving, one of the valve stems blew out and caused the middle tire of the triple axle on one side to blow out. Damage was caused to the underside of our RV, the side molding, and also the 2 tires next to the one that blew. At this point, it has only been a few weeks since we bought the 6 new tires from Big O.

My daughter took her car here at the beginning of summer because her air quit working. My husband tried charging it with Freon. She told them this they then told her there was a small leak but the stuff her dad used to charge it isn’t as good as theirs. So she let them charge it at a cost of $160. It quit in 3 days. Expensive lesson for her.

The team at Big O Tires was very knowledgeable when it came to my tire diagnostic service. They even waived the diagnostic fee to comp. for the wait time. Thanks Big O! Will come in again for tire work.

I am so disappointed in my interaction with Big O Tires this last week. They didn’t nothing but worsen my car. They left my car on a charger for a week without doing anything else. I'm so disappointed.