Tech Support Expert Reviews

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About Tech Support Expert

Tech Support Expert is ready to assist any of your technical issues Monday through Friday, 8:00 AM-5:00 PM PST. Offering a wide array of support, Tech Support Expert can handle anything from router or printer issue, to a slow PC or virus removal. You can rest assured that Tech Support Expert is ready to tackle the problem. When you contact Tech Support Expert, you will obtain top quality, hassle-free service at a low cost. Their team of experts is ready to assist you and fix your technical issues in as little as one day. Contact them today to learn more about their services.

Tech Support Expert Reviews

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    Page 5 Reviews 440 - 640
    Verified purchase
    Staff

    Reviewed May 8, 2017

    Printer Support. Pankaj has been the most intelligent technician I ever had to serve me. He was very knowledgeable and was patient. He was thorough and an expert in every regard! His patience was incredible and his kindness as a person was very touching. He is awesome as a technician, as well as a representative for your company. I highly recommend him!

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    Installation & SetupStaff

    Reviewed May 5, 2017

    Dan was amazing. I have not had a lot of time to figure my computer out and while he was helping install the printer program and cleaning my computer up he was also teaching me. He was very helpful and did not make me feel as stupid as I felt. I signed up for the year service cause he was that good!! Thank you Dan.

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    Staff

    Reviewed May 5, 2017

    Dan was wonderful. He is very knowledgeable and very skilled to help me through cleaning my computer and putting the proper printer and also cleaning my whole computer as it was a very bad mess. I feel very confident that it will not have any virus and putting the proper virus protection. Thank you so much for all the very satisfaction work. I recommend Dan to work with anyone as he is very polite and courtesy. Take care and I wish you the best of luck in India.

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    Staff

    Reviewed May 1, 2017

    I have had the issues with my computer and printer handled efficiently and completely. I am quite pleased with the service and information that has been provided for me. The technician was pleasant and easy to work with. I would highly recommend this company to my family and friends.

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    Installation & SetupStaff

    Reviewed April 27, 2017

    Very knowledgeable and professional assistance from DAN. I had an issue with my scanner and my computer was very slow. I had a lot of bugs and I was missing an antivirus. Dan recommended and installed McAfee for me. Thank you Dan. I will surely recommend your services to others.

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    Staff

    Reviewed April 26, 2017

    Barry was great. He did everything perfect. I would recommend this service. My issue was related with my HP printer and scanner. Also my computer was in need of an update and Barry took care of that for me. I would surely recommend this service to friends but am going to use it also for my company support.

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    Customer ServiceStaff

    Reviewed April 19, 2017

    Needed help with printer connection and Barry was a great help in fixing the problem. I highly recommend the use of this Tech Support Expert. It was very easy and the help was greatly appreciated. Overall great experience. One of the best I have ever had over the phone. Very helpful.

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    Installation & Setup

    Reviewed April 17, 2017

    Was having trouble getting my computer to relate to the printer. The tech Dan was able to completely find the problem, correct them and also install a new virus software within a limited time frame. Thank you Dan. I would surely recommend this service to friends but am going to use it also for my company support.

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    Installation & Setup

    Reviewed April 14, 2017

    My husband and I had problems with both of our HP computers in that they could not connect with our HP wireless printer. Your tech was able to solve both of our problems, which included installing new software on both computers. Our problems have now been solved, for which we are most grateful. Thank you!

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    Customer ServiceStaff

    Reviewed April 14, 2017

    Printer and computer support. Barry was very helpful and step by step help. I will mention others who need help. I appreciated his answering all my questions so thoroughly. I would recommend him and this company to anyone who needs tech support. He gave me his number to call if I should need any more assistance.

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    PriceStaff

    Reviewed April 14, 2017

    I was very pleased with the help I received. The technician was very informative and helpful and I would recommend this help to anyone. I was also pleased with the price, as I am disabled he helped get the price down to something I could afford.

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    Staff

    Reviewed April 14, 2017

    Excellent service. Very knowledgeable and patient! I really appreciate the printer support and the information that I got today with my issue. It was really helpful.

    I truly recommend the services to my friends and family. It was a good experience. I like it.

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    Staff

    Reviewed April 13, 2017

    Excellent support. Highly recommend, I have been with this company Tech Support Expert for over 3 years now. All the technician they have are highly qualified and are really good with the computer. They have been a great help whenever I required them.

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    Customer ServiceStaff

    Reviewed April 13, 2017

    Printer help - It was a very good experience. It was really nice working and the agent was helpful and patience throughout the work. I would recommend your services to my friends and family. It was a great experience to get my issue fixed over the phone. I appreciate it.

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    Reviewed April 13, 2017

    I am happy services that you guys gave me about my old printer. I was unable to scan and you made it work. I really appreciate the work you guys did and fixed my issue. I will recommend your services to my friends and family and friends. A great experience to work and getting the issue fixed.

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    Customer ServiceStaff

    Reviewed April 12, 2017

    The computer tech was amazing! I am far from a computer wiz and this guy was so patient and kind. I haven't been able to get back into my old email for months. I now have my old email again and I am so happy! Also my Facebook was a big mess and he straightened that out! I highly recommend this company! Thank You SOOO much!

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    Staff

    Reviewed April 12, 2017

    Had problem loading my HP printer and it was rectified after clean up of computer. Afterward the printer drivers were re-activated and tested successfully. Dan ** from Tech Support Expert provided excellent service and would recommend him to my friends.

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    Customer ServiceStaff

    Reviewed April 12, 2017

    Very helpful and professional. Great experience. I will definitely recommend use of this service to anyone that needs technical support with their laptop or printer. Overall great experience. One of the best I have ever had over the phone. Very helpful.

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    Customer ServicePunctuality & Speed

    Reviewed April 11, 2017

    Our printer did not print when directed. Our call to your service helped us a great deal. The length of time devoted to me was ideal and very well spent. I am very happy with the results. Tech Support Expert, we are pleased to have this technical knowledge available to us by telephone.

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    Customer ServiceStaff

    Reviewed April 11, 2017

    We had a very bad computer and printer day and talked to a gentleman named Dan. He was not only VERY helpful but also VERY patient special with me being a technical idiot! He solved all our problems and we could not be happier with his service. Thank you Dan, your help is very much appreciated and you have after our experience with you a customer for life.

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    Installation & SetupPrice

    Reviewed April 11, 2017

    Great help fix my printer so it would print from internet and installed firewall which I did not know I did not have. Thanks for your help. Tech Support Expert is ready to assist any of your technical issues. Offering a wide array of support, Tech Support Expert can handle anything from router or printer issue, to a slow PC or virus removal. You can rest assured that Tech Support Expert is ready to tackle the problem. When you contact Tech Support Expert, you will not only obtain top quality, hassle free service, but at a low cost.

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    Tech Support Expert
    Response from Tech Support Expert
    Thanks for such a lovely feedback Mary. We are glad we were able to help you. At Tech Support Expert every technician is trained to cater all the needs of a customer be it a slow computer/virus issue, printer issue, router issue etc. We will try and keep up to your expectations in the coming future!

    Always happy to help!

    Verified purchase
    Staff

    Reviewed April 10, 2017

    The work performed by Charles was flawless although my pc was in pretty bad shape. He has been very patient, and courteous. I would not hesitate to recommend him or would use his services again. My experience with Tech Support Expert was over all good in first time. I will expect same for future. Thank you.

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    Staff

    Reviewed April 10, 2017

    I found Barry extremely patient with my ineptness, and it was a very good experience dealing with him today. I have a new computer and was unable to connect to my HP printer. He was able to do all of that as well as teaching me how to scan, which I was unable to do before. I would definitely recommend this service to anyone.

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    Customer ServiceStaff

    Reviewed April 7, 2017

    I sent an email on the chat board explaining my problem. They had one of your techs call me a few minutes later. His name was Barry **. I was very frustrated and he started to help me with great patience. He spent a lot of time with me and was very polite. Barry fixed all of my computer problems and signed me on with McAfee. He gave me his number to call if I should need any more assistance. Five star service!!!

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    Customer ServiceStaff

    Reviewed April 6, 2017

    All my problems were taken care of. Completely satisfied with the technician. Great to do business with Tech Support Expert. I have been using services from Tech Support Expert since 2015 and would recommend this to everyone. Tech was very helpful and pleasant to talk with on the phone.

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    Customer ServiceInstallation & SetupStaff

    Reviewed April 5, 2017

    I was having trouble with my scanner, and inquired as to how I could get it working. I was told to reach HP tech support. This was on April 3rd and at that time a tech support expert by the name of Charles called me back and installed the driver that I needed and was very helpful in walking me through the process of scanning and storage in my computer. He noticed warnings and alerts in my C drive and recommended McAfee anti virus software. I called him back April 5th at which time he installed the software. It was a very good experience and I am very pleased.

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    Staff

    Reviewed April 3, 2017

    I found the technician to be very polite and informative. His willingness to help was a pleasure. My printer was not working and the technician discovered network viruses and also discovered issues with the computer as well. I would be willing to refer your service to friends if they have any issues.

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    Installation & SetupStaff

    Reviewed March 30, 2017

    I called for support in using my scan feature and Vikram was exceptional. He was very patient and walked me through all the steps to be sure I understood. He cleaned up my computer files and installed new security because my computer was running very slowly. I talked with his supervisor to tell him how impressed I was with his knowledge and how much I appreciated his answering all my questions so thoroughly. I would recommend him and this company to anyone who needs tech support.

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    Staff

    Reviewed March 28, 2017

    Could not print because of offline notification. After services, printer is working well. Tech Support Expert was very helpful in answering my questions. I am very pleased with the assistance I received. After services, printer is working well. I am very satisfied.

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    Punctuality & SpeedStaff

    Reviewed March 27, 2017

    Computer and printer support. Every time I called Tech Support Expert I get a prompt and professional, highly satisfied result. The technician always gives 120% effort and professionalism and accomplishes everything I ask of him. They go above what I ask and make great suggestions that work. Very polite, courteous and professional!! I'm a highly satisfied customer who recommends their services to everyone!!!

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    Staff

    Reviewed March 24, 2017

    Anytime I have had a problem the people were very good at understanding what I was talking and very professional in all aspect and did a very wonderful job of taking care of things. I have recommend your service to several people and they have had very good results. I plan on staying on with your service. You are outstanding.

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    CoveragePriceStaff

    Reviewed March 12, 2017

    When I was trying to get a hold of Canon who is the manufacturer of the printer, I automatically got connected to Tech Support Expert. It cost me money but it was okay. They had a sale where they tried to get me to pay more money and be covered for a year or so, but I declined on that. The warranty is for 30 or 45 days. I also called them a while back because I was having a problem connecting my desktop to my WiFi. The rep walked me through a whole bunch of things, spent quite a while with me and we finally got it to work. He's from East India but he was speaking very clearly. Although before, when I get an East Indian rep, I can hardly understand because of the accent. But the rep from Tech Support Expert was pretty good and I've had no difficulty understanding him. I'm satisfied with their service.

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    Punctuality & SpeedStaff

    Reviewed March 9, 2017

    The service was excellent, the technician (Barry) was very courteous. I would recommend this service to anyone needing assistance with their computer. This is the third time I have used this service and the experience has always been positive. Easy and quick support service from Tech Support Expert. Very pleased.

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    Reviewed March 8, 2017

    This Technical support service provided by tech support expert and technician Barry ** specifically has been excellent. I highly recommend the service. My initial issue was to set up a new scanner/printer. I have had multiple issues since my initial contact. The technical support is readily available and they have helped with every issue that has come up. They nothing short of excellent in their service delivery.

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    Staff

    Reviewed March 7, 2017

    COMPUTER CLEANUP AND PRINTER SETUP SERVICE SINCE 2015. Always a great help. Patient and very knowledgeable. Tiptop service and friendly too. Jagraj has always been available when I needed him and I've not been disappointed with his help. Best service in 20+ years of comp use.

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    Tech Support Expert
    Response from Tech Support Expert

    Thanks for such a lovely feedback. We are glad we were able to help you every time you needed us. We will try and keep up to your expectations in the coming future! Always happy to help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 1, 2017

    Had trouble logging into my Netgear r7000 router with the factory password due to some malware on my computer. Called tech support expert. They had me up and running in no time even with some. Barry was so helpful and so patient. He knew what the problem was and solved the issue.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 28, 2017

    I have been with Tech Support Expert for a few years and am very pleased with their service, would recommend them at all my friends. Every time I have called my issues (computer cleanup & email help) have been resolved very promptly. Wishing Tech Support Expert the very best for the time ahead.

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    Reviewed Feb. 27, 2017

    My experience with Barry was extremely helpful with all of my problems such fixing my printer when it was not working, helping my computer with virus. The tech was able to help me with this and now it works very well. Also recommended we have a firewall installed for our protection.

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    Staff

    Reviewed Feb. 24, 2017

    Barry was so helpful and so patient. He knew what the problem was and solved the issue. Hoping to talk to him in the future. It was a great experience dealing with him. THANK YOU VERY MUCH. I can recommend him to my friends for all the computer needs.

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    Staff

    Reviewed Feb. 23, 2017

    Jerry was very knowledgeable and very helpful. He answered all my questions and was very efficient. I have recommended your service to Maura ** and she is a member now. I wouldn't change a thing with Tech Support Expert. Thanks for the Help!

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2017

    Easy and quick support service from Tech Support Expert, very pleased. My two computers are printing and have McAfee security. Pleasant experience with the tech. Tech Support Expert Co. very competent and friendly. An overall good experience. Would recommend to my friends.

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    Staff

    Reviewed Feb. 17, 2017

    Very helpful. My experience was great. My service representative was clear and direct and walked me thru everything step by step, spoke great English and very easy to communicate with. My computer was saved. Thanks to these guys. I would definitely recommend to anyone with computer issues.

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    Staff

    Reviewed Feb. 15, 2017

    Internet not working and computer slow issue. I had a very pleasant experience with the tech, from Tech Support Expert. He was very polite and patient with me. The finances were explained fully and I expect good service from you all. I would certainly recommend this service to my family and friends.

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    Staff

    Reviewed Feb. 15, 2017

    Service was wonderful, I would not have been able to do this by myself. I would recommend to my friend and family for help in getting any service involved with getting a computer or printers or any type of equipment set up. Found the technician very knowledgeable.

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    Punctuality & Speed

    Reviewed Feb. 15, 2017

    We're on the Small Office Home Gold Plan, and we found the support from you for the past year to always be very prompt and of high quality. The anti-virus and anti-malware solution works very well, and we did not experience a single virus or malware problem on our MS Surface Pro Tablets. We are happy to sign up for one more year. Thank you very much.

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    Installation & SetupStaff

    Reviewed Feb. 14, 2017

    VERY SATISFIED. EXCELLENT WORK AND VERY NICE AND EASY TO UNDERSTAND TECH (DAN). He was able to fix all my issues with the computer and even they installed Mcafee on my computer for the security. I will recommend them to anyone. Thank you for your service.

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    Installation & SetupStaff

    Reviewed Feb. 14, 2017

    Kamal helped me for an hour and 45 minutes. He fixed everything that needed to be done. I appreciated his patience and step by step instructions. He was very clear in telling me what he was doing and what I needed to do.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2017

    I bought a wireless extender for my house and I was having trouble with it. So I called the Tech Support Expert's number on there and they cleaned up my computer for me. Their techs were real friendly. I have to admit though that I was a little afraid of them because of their foreign accent and because I had a call before from people saying they were from Windows and that I had alerts from my computer, and I had people warn me about that. So, their rep had me pull up ConsumerAffairs while he was talking to me because he wanted me to be comfortable with him and assure me that he was not a scam and that helped me. I'm honestly glad that they can have control of my computer because I'm stupid when it comes to it.

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    Staff

    Reviewed Feb. 11, 2017

    Very pleased with technician, Raj, very pleasant and accommodating. All problems addressed with computer, which were numerous. Explained all the needed to do to get my computer working properly and in an easy to understand way. Would not hesitate to recommend your company Tech Support Expert.

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    Staff

    Reviewed Feb. 10, 2017

    Mr. Dan has been of great help with both my computer and printer problems. Because we were able to connect my wifi with my printer which was not working from about a week. Tech Support Expert had helped me very well. Wish you have more of them. Thank you.

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    Staff

    Reviewed Feb. 9, 2017

    The technician Barry was very patient, informed me of computer concerns, professional. He fixed all the computer issues I had in what I felt was a very timely manner, keeping me informed along the way. I would absolutely recommend Barry to family and friends for any computer needs! Thank you.

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    Online & AppStaff

    Reviewed Feb. 9, 2017

    Was very helpful and handled in a professional manner. The company Tech Support Expert. Was having trouble printing from my tablet to my printer. The tech was able to help me with this and now it works very well. Also recommended we have a firewall installed for our protection.

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    Contract & Terms

    Reviewed Feb. 9, 2017

    Bitdefender issue and printer scanner issue. My experience has been great and would recommend to other users. I feel the service is exceptional. Thank You. I have been under service contract for over two years with Tech Support Expert and trust their experience and expertise in all matters, both with computer, and as well as components connected.

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    Reviewed Feb. 7, 2017

    Was very pleased with the tech support expert. Barry explained everything that needed to be fixed and fixed these problems. Indicated I needed a virus protection and purchased Internet Security and hired him for a year to take care of all of problems.

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    Staff

    Reviewed Feb. 6, 2017

    Worked with Dan--a great technician. Have had bad experience with other tech companies. This experience has been totally positive. Every aspect has been quite professional and positive. The computer was checked out, cleaned up and speeded up before I even paid anything.

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    Staff

    Reviewed Feb. 6, 2017

    Tech Support Expert - I spoke with Jerry today 2/6/17 for the third time in the last year. Each time he has been very pleasant and very, very patient. He explained each and everything I had to enter on my computer and fixed everything within a very reasonable time. I have recommended this service to my family and friends and will continue to do so in the future.

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    Installation & Setup

    Reviewed Feb. 6, 2017

    Printer wouldn't connect to WiFi. Tech support was called and solved the problem. I would recommend anyone having problems to give them a call. It took some time but a little patience is all it takes. Barry was a technician who worked on the computer and helped me to install the security.

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    StaffProcess

    Reviewed Feb. 4, 2017

    I had problems with my printer and computer so I decided to look into Tech Support. I discussed the problem with the technical advisers, turned my computer over to them and they worked it out. The process is smooth. It works and I'm satisfied. I’d recommend them.

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    Staff

    Reviewed Feb. 3, 2017

    Awesome service and very helpful individual. Thank you for all your help. We have been working on this for the last 4 + hours and they have been really patience and helpful because I am not that computer literate so they walked me thru all the problems that I was having and did not get frustrated with me. Thanks again.

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    Reviewed Feb. 3, 2017

    Had my Hp printer issue start with a new modem and had problems with the wireless but fixed it myself till I tried to print off the computer. I called the Tech Support Expert guys and had it sorted in 45 minutes. The operator tech found I had a lot of malware's and bad files so recommended that I clean up the files and get a new firewall. The job went well and I am pleased with the service.

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    Staff

    Reviewed Feb. 2, 2017

    Tech Support Expert did a very good job in taking care of the issue. The technician, Jerry, was very courteous and easy to follow. I now feel comfortable that my computer will be safe. I would recommend this service to anyone looking for computer technical support.

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    Staff

    Reviewed Feb. 2, 2017

    Tech Support originally worked with me through some problems and made my computer safe. When I had a problem with my printer, they also got it working. They did a good job and I didn't have any problems, but when I did, they were always available.

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    Staff

    Reviewed Feb. 1, 2017

    Hello All. 1st time user - extremely impressed - very comprehensive - it was very time consuming for Dan but he was extremely patient and professional. I will recommend Tech Support Expert to all my friends. I am very satisfied. Thanks.

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    PriceStaff

    Reviewed Jan. 31, 2017

    Tech Support Expert was good, have some unresolved issues. However, these issues could have been created by iYogi, because they would re-occur. Tech Support Expert installed McAfee and hopefully problems will be reduced or cease to occur. Cost for protection was better than competition.

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    Installation & SetupStaff

    Reviewed Jan. 30, 2017

    I had a great experience using this service. I used them in the past year when I had trouble with my computer. And in my recent trouble I had. Dan was very helpful and patient with me, he explained everything to me that was wrong with my computer. Now it is up and running great!!! Thank You for the wonderful service!!!

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    Reviewed Jan. 28, 2017

    I have Bitdefender on my computer and I once had support on it, but it was a one-time thing. To my understanding, it was not ongoing. I signed up thinking it was a one-time payment for a couple of years but I got a fee of $19.99 every month from Tech Support.

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    Punctuality & SpeedStaff

    Reviewed Jan. 27, 2017

    I had a good experience at this time. Computer was very slow. It was cleaned up in a timely matter. Was done by McAfee and had signed up for future use. Tech Support Expert technical support had also provided me a good discount as I was with them from last 2 years. I will definitely recommend them to all.

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    Staff

    Reviewed Jan. 27, 2017

    I have enjoyed working with Jerry. He was very polite & very patient with me. I appreciate his service. I will definitely refer your company to friends and family. Thank you for all the time you have spent with me. Tech Support Expert Technical Support wishing you more success and love for future.

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    Staff

    Reviewed Jan. 27, 2017

    Barry ** was very helpful in getting our computers back online. He removed all the viruses in both our computers and was very informative in explaining what he was doing... GREAT JOB!!! I would recommend his services to everyone we know. He was very patient and helpful.

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    PriceStaff

    Reviewed Jan. 26, 2017

    My experience with the Tech Support Expert technical support was excellent. The technician corrected my problem without any further issues to address and got my computer back to usable condition. I would highly recommend this company for online technical service. Also, for the membership cost I received software to protect against virus and malware disruption. Worth the cost of the support.

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    Staff

    Reviewed Jan. 26, 2017

    Found tech person Barry ** very helpful. Very happy with the service. I would recommend service to other people. My experience was excellent! Everything was explained to me and I would HIGHLY recommend his services to a friend! I've used this service in the past.

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    Staff

    Reviewed Jan. 24, 2017

    I have been very happy with the tech support expert technical support. I have used them in the past and am now using them again. Very patient and good advice. They will be calling tomorrow to work on my husband and son's computer also. I hope they will be able to help them also.

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    Staff

    Reviewed Jan. 19, 2017

    Dan was very helpful in cleaning my computer as well as upgrading my printer drivers. He also install McAfee anti-virus software for three years. Tech Support Expert have been there for me for on year. I would recommend tech Support to other businesses.

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    Staff

    Reviewed Jan. 19, 2017

    Tech Support Expert technical support, Jerry spent an hour and 45 minutes to walking me through a problem I was having in printing a very important document and also he walked me through a setting of an account that I could use to back my PC up monthly and also he walk me through for your technical support service as I found Tech Support Expert technical support a lifesaver. I would recommend this service to anybody. Your Support team is very knowledgeable. Looking forward for your good support for coming year. Thanks.

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    Tech Support Expert
    Response from Tech Support Expert

    Hi Georgene , thank you so much for taking time in sharing your experience and recommending us! We are happy to hear we have been helpful when you needed us. All the support technicians go through regular training's so that they are up to date with the latest advancements in computer technology changing everyday. Please give us a call any time we can help, and we will be there. Always happy to help!

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    Staff

    Reviewed Jan. 19, 2017

    My computer was in bad shape so I contacted Tech Support Expert. So far, they have been knowledgeable and friendly.

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    Reviewed Jan. 17, 2017

    Computer and printer help - Dan did well on solving our problems! Computers had many viruses and other problems. Because of Dan's efforts we purchased the maintenance program your company offers. We will periodically contact him to have our computers checked and cleaned as necessary.

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    Staff

    Reviewed Jan. 16, 2017

    Jerry is very good Tech support and I recommend him highly at Tech Support Expert. Jerry has serviced my computer since 2015. These guys helping me from last 1 year or more. And I am very happy with the services.

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    Reviewed Jan. 12, 2017

    Hi, Tech Support Expert. It was fine working with them. They helped me to fix my PC and devices past 2 years. I would highly recommend tech support expert to everyone whoever face issue with the computers. I would wish all good things for all the techs especially Jerry!

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    Staff

    Reviewed Jan. 12, 2017

    Very helpful and answered all my questions. Was very easy to understand and I am very happy with the results. My printer was not working and now I'm back in business. I have been needing tech support and security but didn't know how. Thank you...

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    Customer ServiceInstallation & Setup

    Reviewed Jan. 11, 2017

    Installation assistance for install of Bitdefender and computer cleanup. The Tech was very good for communicating and for callback with any problems that came up during the install and clean up for my computer. I would recommend him for all my friends for assistance.

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    Reviewed Jan. 11, 2017

    My experience was excellent! Everything was explained to me and I would HIGHLY recommend his services to a friend! I had an issue with my printer in the past tech support. Expert technician Vikram helped me to fix it, no charge. Then we had conversation again on 11th January 2017 where I signed up support for my computer and printer for one year thanks!

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    Customer ServiceStaff

    Reviewed Jan. 11, 2017

    I can't say enough of how wonderful my experience was. I called because I needed help installing a new fax machine I purchased. The technician ** had so much patience with me. It took a total of five hours. Mr. ** took time out of his evening with such a pleasant aura and demeanor that he did not mind staying on the phone to take care of our issues. He explained himself very well when he was guiding us through the steps. Mr. ** is very well spoken. He was an AWESOME REP... Will recommend him to anyone that has an issue with their HP device. You should have more representatives like him. He is a very a dedicated and hard worker. Thank you so much for your time and your service. Now I can relax, thanks to Mr. **. Thank You.

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    Installation & SetupStaff

    Reviewed Jan. 10, 2017

    I found the service to be extremely helpful. Vikram was wonderful. Very patient and helpful with all questions and helped me clean up my computer. I look forward to working with him again in the future with installation of computers and printers.

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    Customer ServiceStaff

    Reviewed Jan. 10, 2017

    MY experience with the Tech Support Expert was excellent. And the tech Jerry was very pleasant and I enjoyed the conversation and support very much. I would definitely like to recommend to anyone. I wish many success and phenomenal growth in future.

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    Customer ServiceStaff

    Reviewed Jan. 9, 2017

    I am very glad with the technician. He is a very good and understanding, very patient, good. I have a great experience with technician Vikram. Whenever I will have any problem with my devices I only want you. Technician was very friendly throughout the call. Highly appreciated.

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    Customer ServiceStaff

    Reviewed Jan. 9, 2017

    Jerry was patient, especially since I'm a senior citizen who's hard of hearing. At first, I had a trust issue. His actions made me feel secure. It feels good to know that I can call on my own personal technician to help me when problems occur with my computer. Thank you, Jerry for everything you did today.

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    Staff

    Reviewed Jan. 9, 2017

    I have been a customer of Tech Support Expert for over 3 years and they have provided me with great service every time I needed them. At one time they helped me with a scam on my computer and because of them I was able to get my money back. I will highly recommend them anybody who would want a support group.

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    Tech Support Expert
    Response from Tech Support Expert

    Hi Robert, thank you so much for taking time in sharing your experience and recommending us! We are happy to hear we have been helpful when you needed us. Our regular Tune-ups are definitely an excellent way to maintain your computer's performance and that's what we recommend to all our customers to give us a call once every 30 -45 days to avail the service. Please give us a call any time we can help, and we will be there. Always happy to help!

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    Staff

    Reviewed Jan. 6, 2017

    Tech Support Expert, The experience was very good and helpful for the issue in the past and today as well. The tech Jerry explained the thing very well. The Tech Support Expert services was good so I would like to recommend it to anybody. Thanks.

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    Staff

    Reviewed Jan. 5, 2017

    I called Tech Support and Kamal work with me with a trouble with my printer. As always he help me and had the patience to work with me and solve the problem right away. Thanks again to tech support and to all those that run the extra mileage to leave a satisfied customer.

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    Customer ServiceSales & Marketing

    Reviewed Jan. 4, 2017

    I was afraid this call was like many others who just want money and is a scam for the computer. I was happy with the technician who explained what I had done in the past and what needed to be done. I hope to enjoy the months ahead with your services.

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    Staff

    Reviewed Jan. 3, 2017

    I am very satisfied with the help I received with my computer. The technician was very friendly and helpful. I was getting security warning every time I used the computer causing problems with processing my information. Computer was running slow and sometime not at all.

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    Staff

    Reviewed Dec. 29, 2016

    I have had the privilege of working with Barry with any technical issues I have encountered. He is always pleasant and patient and guess what? He really listens!!! It is almost like attending a computer course because he explains everything and does not leave you hanging... Good job technical support team!!!

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    Staff

    Reviewed Dec. 26, 2016

    The technician (Vikram) from Tech Support Expert was very polite and seemed to be knowledgeable about the computer system. Overall good experience. I have had some positive experiences in the past, which were quite beneficial especially since I am technologically challenged. I would recommend these services.

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    Staff

    Reviewed Dec. 26, 2016

    Tech is for helpful and explained everything as he went along. Great service. The fixing of my computer and my printer issues are taken care of and I am happy what he has done. I recommended to my family and friends for their service Tech Support Expert.

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    Staff

    Reviewed Dec. 26, 2016

    As always they did a great job on fixing all the problems I had. The young man I worked with was great. He worked with me in a very understanding way for I know next to nothing about computers. I would recommend Tech Support Expert to anyone who wants to keep their computer working at 100%.

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    Staff

    Reviewed Dec. 26, 2016

    Technician (Barry **) was extremely helpful and patient with working with me and my son as well in figuring out a solution to our computer problems. If anyone I know is in need of computer technical support I will gladly direct them to contact Tech Support Expert.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2016

    My printer was not connected to the internet. HP referred me to your service. Your tech support (Tech Support Expert) call me promptly and proceeded to fix the problem with great support knowledge & competence. Very friendly & supportive. I would recommend Tech support export to anyone of my friends. Merry Christmas to all and a Happy New year too.

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    Staff

    Reviewed Dec. 21, 2016

    Tech Support Expert has been very helpful, efficient, and timely in solving all of my problems. Jerry was able to resolve all matters. I'd recommend their services for all your one-stop technical needs. Happy Holidays!!!! & Wishing you a very happy X-MAS and New Year...

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    Staff

    Reviewed Dec. 20, 2016

    I have had excellent experience with this company (Tech Support Expert). Their services is great. Today's services is my second time, and if they were not good, I would not have used them for this second time. I personally recommend Tech Support Expert for any one that requires their services.

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    Installation & SetupPriceStaff

    Reviewed Dec. 20, 2016

    Computer and Printer - Coverage seems expensive but it certainly seems effective. Printer driver update which I never would have thought of was installed as well as a clean-up of malwares and infections. I look forward to the increased protection from Tech Support Expert.

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    Punctuality & SpeedStaff

    Reviewed Dec. 16, 2016

    I have always been very pleased with the support and the professionalism of all the techs who have helped me. Kamal, Jugraj, AB, Barry, etc. No matter what problem I have they always solve it and very quickly. They are always very courteous and friendly as well.

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    Staff

    Reviewed Dec. 15, 2016

    I am retired prior to that I ran a law office. I have not used the service as often I should have but I am satisfied with what I have requested. Tech Support Expert services has done what I said and Jerry is excellent. Holidays wishes to your team....

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    Customer ServiceStaff

    Reviewed Dec. 15, 2016

    I have been using Tech Support Expert for more than two years. They have always been able to not only fix my current issues/problems but also clean up other issues that are slowing up my computer. They have helped me to better understand how to protect my computer and keep it safe. The service technician is always patient and provides information of what they are doing and approximately how long it will take. From my first phone call with them I have felt they are trustworthy and professional. I have complete confidence in their expertise and am most grateful to be working with them.

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    Punctuality & SpeedStaff

    Reviewed Dec. 14, 2016

    Barry has been awesome in keeping my computers clean and up to date. He knows what he is doing and is fast to satisfy my problems. I had many corrupt files and Barry was able to clean them up with no problems. I would highly recommend him as your tech.

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    Staff

    Reviewed Dec. 14, 2016

    All of my experiences with Tech Support Expert tech support has been excellent and my problems have all been fixed and I would recommend the tech services to all of my friends. And I wish all of the team a Merry Christmas and a Happy New Year...

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    Customer ServiceStaff

    Reviewed Dec. 14, 2016

    I am very happy with service that I get when I call the Tech Support Expert. The service techs are always very patient and very helpful to me. They let me know everything that they are going to do before they do it. Berry is very helpful. He doesn't make me feel so dumb about my computer. He laughs and jokes with me to pass the time. He was really great. Thank you.

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    PriceStaff

    Reviewed Dec. 13, 2016

    I would like to commend the services provided by Tech Support Expert as one of the best in the business. My experience with your staff is one of working with a proactive and professional group of individuals. They explain what they need to do before doing it, provide accurate estimates of time it will take, and charge what I consider to be a more than price for the service. I would recommended Tech Support Expert to anyone who asked me about computer services.

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    Staff

    Reviewed Dec. 13, 2016

    Very helpful, patient tech guys from Tech support expert. They provided me useful information which is very informal. I have been with this company from last two years and they always very helpful. I will recommend this company to everyone who want technical help with their devices.

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    Punctuality & SpeedStaff

    Reviewed Dec. 13, 2016

    Kamil was very helpful as usual in solving my problem. He was patient with me and my issue and had satisfied my problem timely. I had utilized Tech Support and Kamil in particular in the past and I would recommend their services to those who seek protection.

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    Staff

    Reviewed Dec. 13, 2016

    The services of Tech Support Expert were very professional. I hope that the cleanup of my computer would be successful and it would be beneficial for my computer. Time will tell whether the cleanup was helpful for the computer but I will definitely recommend their services to my friends.

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    Staff

    Reviewed Dec. 13, 2016

    I was very pleased with the service that Jerry provided in updating my computer. In 2015 I was having a problem with my Epson 3540 printer and the slowness of my computer. Ankush fixed the problems to my satisfaction. I would recommend this service to anyone looking for an excellent support team.

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    Customer ServiceStaff

    Reviewed Dec. 12, 2016

    I have been a customer fort the past 2 years and my experience with TECH SUPPORT EXPERT and KAMAL ** has always been excellent. I would definitely recommend Tech Support Expert to my friends and family for any kind of computer issues and problems.

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    StaffProcess

    Reviewed Dec. 12, 2016

    I could understand your agent better than others. Give him a raise. I could recommend this program to others. Very complete, very professional, kind, and extremely patient; highly recommended. I enjoy working with your crew and always have a learnt experience. Thank You.

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    Customer ServiceStaff

    Reviewed Dec. 9, 2016

    My experience with your Technical team, Kamal, Jagraj, Jerry are have the expertise to fix whatever technical problem I have. I never have to worry about a thing - I just call in and they handle the situation 100%, every time. I have been a customer, going on 2 years now and have made the best decision that a traveling entrepreneur can make for technical support, as that is not my specialty and neither do I want to make it mine.

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    Staff

    Reviewed Dec. 9, 2016

    Barry was very helpful and extremely patience. He explained every step of the way what he was doing and made recommendations regarding my problem. My original problem was a printer error which was successfully resolved. I shall be happy to recommend his service to anyone who needs this type of help.

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    StaffProcess

    Reviewed Dec. 9, 2016

    I contacted tech support expert for help. Consumer reports recommend them. I needed help with the Netflix account and set up for a dvd player. I worked with Jerry. I do not usually give feedback but in this case I must. Jerry was extremely patient and took the time to help me and guide me through the process painlessly. I recommend this service wholeheartedly.

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    Staff

    Reviewed Dec. 8, 2016

    Very complete, very professional, kind, and extremely patient; highly recommended. Thank you! There will be no problem in referring this person to many others. I cannot believe how patient this tech was able to first understand the problem and then did everything in his power and expertise to solve the situation. I am certainly satisfied in all that was done to make life for me a little easier. Once again thank you!

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    Customer ServiceStaff

    Reviewed Dec. 8, 2016

    I have been with this firm for at least two years and have used them for major as well a minor problems. In either case they are patient and helpful. Today, Kamal was amazingly helpful, patient, and efficient. Every issue was satisfactorily solved. This has been my experience every time I have called, and the technicians are available with almost no waiting time. I highly recommend this firm.

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    Reviewed Dec. 8, 2016

    I called Tech Support Expert 1 year ago and bought the Bit Defender and got my computer and my printer lined up and working well. Today Jerry called to service my computer and council me on updates and firewall which I have had installed. I am very satisfied with the information and the service.

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    Staff

    Reviewed Dec. 6, 2016

    I am very happy with services and with help given on computer and copy machine by JERRY. Well done, would recommend to others. Tech Support Expert technical support was excellent and looking for better services in future as well. Keep doing the great job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2016

    I like that they work on the printer and all issues with 2 outlook files. They are available and work on the problems immediately. They are fast and they do not waste any time. I would be happy to recommend their services as they seem to be able to solve any problems I have encountered. I have called them on many various issues and they have been able to resolve them all.

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    Reviewed Dec. 6, 2016

    Bad timing as I missed my dinner. Not really happy about being caught unawares with the SALES PITCH... Generally the experience was acceptable. Was unhappy with earlier sessions in attempting to resolve issue with printer not being able to establish WEB connection... resulted in replacing printer.

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    Reviewed Dec. 5, 2016

    Thank you for your help over the last 15 months, I enjoy working with your crew and always have a learnt experience. The issues are not always mine as I have grandchildren, but my tech support always find a way of making my computer good again. Thank you.

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    Punctuality & Speed

    Reviewed Dec. 5, 2016

    I was having trouble with a printer not working. Barry has been excellent at getting my business computer up and running quickly. I am technologically challenged and could not keep this equipment running properly without the help from Tech Support Expert.

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    Staff

    Reviewed Dec. 3, 2016

    I feel 100 percent now. Jerry took the time for me and fixed my issue and got me back on the right track. Excellent Work! Tech Support Expert Technical Support. I would recommend your company to all my friends. Thank You Jerry for all the work for my printer and Computer and Merry Christmas to you.

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    Staff

    Reviewed Dec. 2, 2016

    My experience with tech support, especially with the guidance of Barry has been quite successful. He answered all of my questions and even attended to some concerns before I voiced them. I wish to give him the highest recommendation. Further, I do recommend the services of Tech Support Expert to others.

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    Staff

    Reviewed Dec. 2, 2016

    Had problem with the printer. Barry the tech was very good and was very helpful. Printer which was not working and now is working fine. Result was excellent. Was able to understand the concern which was exactly and has been sorted by the technician.

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    Staff

    Reviewed Dec. 2, 2016

    Were very patient and extremely helpful. Would refer definitely to others. Accountable for both Chromebook and my HP printer, and cleaning up defects found. Kept things clear and upfront. No hassles. No fraud attempts, even after returning after a couple days service.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2016

    Computer & email Help - Very excellent and professional assistance from all the technicians of Tech Support Expert I have had contact with, over the past approximately 3 years of service. Abhinav is the best support person and should have a pay raise and promotion, although I request he be available as MY personal helper in the years to come.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2016

    I left a message and the call was returned very quickly. My printer would not print and wasn't printing for a couple of weeks. Deep was very helpful and explained everything as he went along. It was a great experience. I feel very comfortable calling back again.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2016

    Zip File Extraction help - I have used this service from Tech Support Expert for the last 2 or 3 years and have gotten excellent service during this time. AB has been excellent! I would recommend this service to anyone. They have been quick to respond when I have called for help. I might add, that if I were paid and referral fee as well as other users, it increase your numbers of users greatly!

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    Staff

    Reviewed Nov. 30, 2016

    Have been using support team from Tech Support Expert for the last 1 year. The representatives have been most courteous & very informative. I would highly recommend this organization. Technicians advised me of what safeguards I should be aware of. They not only repaired my computer they gave me a free lesson on how to use it.

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    Punctuality & SpeedStaff

    Reviewed Nov. 30, 2016

    Fast, efficient, service with a smile, my printer was repaired, junk stuff removed from my computer I did know was there. Clear, concise directions that were easy to follow for an amateur like me. I was pleased with the service and will recommend them to friends.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2016

    Very happy with the service from Tech Support Expert and the people who respond to my call. They are polite and patient with someone like myself who is older and has no knowledge of computers. Best service ever. Been using number of years, very happy and satisfied.

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    Installation & SetupStaff

    Reviewed Nov. 30, 2016

    The technician was very helpful and very patient. Even my internet speed was very slow but they were able to install the printer drivers and they also helped me getting rid of all the junk and temporary files from my computer. I will refer my friends to them.

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    Customer ServiceStaff

    Reviewed Nov. 29, 2016

    It was a very great experience & a job well done. Barry was very informative. And I hope learned something from this help. What I called about turned out to a major understanding & Barry did a great job of fixing junk & more that was not expecting.

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    Installation & SetupStaff

    Reviewed Nov. 29, 2016

    Thank you so much for all your help with my router and my firewall installation and cleaning up all the garbage on my computer. Deep was a HUGE help, very considerate, and knowledgeable. I really appreciated everything he has done for me!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 29, 2016

    I called regarding a keyboard issue which Kamal fixed in a couple minutes. Perfect! I will give and the company 5 stars. Then as long as I had him on the phone I ask about how to download my autobooks to iTunes. He said he could help me tomorrow. We set up a time. He called me at the agreed time and fixed the issue quickly, but he allow me to do other things while he worked on my computer. Then when he fixed it he taught me how to do the downloads. Thanks.

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    Staff

    Reviewed Nov. 29, 2016

    The gentleman who worked with me was professional and efficient. He is obviously expert in his field and explained the issues and products clearly to me. He did not push or oversell any products and the one he recommended was what my computer needed.

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    Installation & Setup

    Reviewed Nov. 29, 2016

    The services of setting up my pdf scan, and cleaning my computer were performed with exceptional professionalism by Tech Support Expert. I will consider the optional services plans for a later date. I do highly recommend these services to my twin brother.

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    Staff

    Reviewed Nov. 28, 2016

    Great Service! We had a lot of virus on our computer and it was running very slow. Mr. ** installed McAfee internet security to protect our computer. Tech Support Expert did a nice job and we will recommend this company to our relatives and friends.

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    Staff

    Reviewed Nov. 28, 2016

    At first the technician was too good to be true. He made me feel he was trustworthy and caring in the printer issues that I was having on 4 devices. He was very helpful and should be commended. Thanks for a job well done. On top of that the printer was old but yet the tech was able to get it working.

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    Staff

    Reviewed Nov. 28, 2016

    I have been with Techsupportexpert.com for my antivirus program Bitdefender since 2014 and their computer support since Jan of 2016. The tech support team is extremely knowledgeable and very polite, courteous and professional every time I have called for help. They have always solved all my problems and concerns and put me at ease. I would recommend this company to anyone who desires a company that is extremely fair and will give good prices and guarantee their work. I have had one other company that supplied a one time support but they did not even compare to techsupportexpert.com. I highly recommend this company to anyone who wants good service from outstanding tech support representatives. Give them a try you won't be disappointed.

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    Reviewed Nov. 28, 2016

    The service performed was professionally performed by Barry. The Wireless Printer problem was resolved. In addition, malicious software that was on my computer was removed. New registration for new support was completed successfully. I have a contact number for any future support requirements. Thanks.

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    Staff

    Reviewed Nov. 28, 2016

    Barry was my tech and he was extremely clear on my computer issues such as my printer being offline and all the malware my computer contained. Barry took his time in clearing all the issues off the computer and getting my printer back online. He was very attentive and professional and I appreciate his time and patience.

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    Punctuality & Speed

    Reviewed Nov. 22, 2016

    I have used tech support for two years. Their service is quick and accurate. This particular service today was because of a power outage caused a storm. The storm knocked out my wireless network. They reset everything in 10 min. I am very satisfied and would recommend to anyone.

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    Customer ServiceStaff

    Reviewed Nov. 22, 2016

    They are the best to use for problems. They always get my computer fixed. Barry is the guy that fixed all my problems. He is wonderful to work with and is always there to help and they don't leave you on hold.

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    Customer ServiceStaff

    Reviewed Nov. 22, 2016

    Have worked with Tech Support Expert for 3 years and they are excellent. The tech is AB and he also is very good. The tech always calls me back if I leave a message, I will recommend anyone to Tech Support Expert for their computer, printer issues.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 22, 2016

    Service is very good and prompt. Answers my questions very efficiently. Very satisfied with the tech support expert and the agent Barry and is very supportive. Service from Tech Support Expert has been great. Computer people have been very pleasant and knowledgeable.

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    Staff

    Reviewed Nov. 22, 2016

    I am pleased with the service I received for the past 2 years. I am grateful for all you have done for me in the past years and thank you for being there for me. AB, Jerry, Raj, Kamal have all helped me on issues pertaining to my computer and its problems which have been very successful to everything I have asked them to do and were all very nice to me. Thank you for everything and am very pleased.

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    Punctuality & SpeedStaff

    Reviewed Nov. 22, 2016

    I was very satisfied with service. The tech was very patient and helpful. The services from tech support expert was fast and convenient. Will use them again if I need them. I was having problems with my Wi-Fi router and wanted to change my password.

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    Staff

    Reviewed Nov. 22, 2016

    Service from Tech Support Expert has been great. Computer people have been very pleasant and knowledgeable. A life saver when computer and printer are not working correctly. Really appreciate good and accurate service. I highly recommend Tech Support Expert for any help on computers or questions answered.

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    Staff

    Reviewed Nov. 21, 2016

    Very good experience with the representative Kamal who was very helpful in all my computer problems. He is very knowledgeable on all phases of the works involved. In terms of service-work related problems, he did not even reminded politely on my subscription being shown as expired. It was truly remarkable efforts he had shown and I did appreciate that.

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    Staff

    Reviewed Nov. 21, 2016

    Always ready to help and excellent help by the technicians. Well mannered people. I've been getting help from tech support expert from last two years and plan to continue their good service as long as I am using computers. Ever since they worked on my computer all the devices are working wonderfully.

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    Customer ServiceContract & TermsStaff

    Reviewed Nov. 17, 2016

    Hello. Today I called in to Tek4All /tech support expert support as I have been with them for about 3 years. Again they answered my phone call immediately, and after I explained my two problems with my two computers, in a very short time they corrected both problems for me. Now again I am so happy that I have a contract for my computers to be serviced by their company whenever I have troubles that come out of nowhere. They are the best! Thank you and I recommend them to become a part of your computer family in the near future.

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    Staff

    Reviewed Nov. 17, 2016

    Raj among other helped me detect my problem and advise me, not to mention worked on the IT issues. I have been a customer for the last 2 years and find all the people just beautiful and competent. I could not be more satisfied. I would recommend your services to anyone.

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    Tech Support Expert Company Information

    Company Name:
    Tech Support Expert
    Company Type:
    Private
    Year Founded:
    2000
    Formerly Named:
    Tech Support Expert
    Address:
    6700 E. Pacific Coast Highway, Suite 201
    City:
    Long Beach
    State/Province:
    CA
    Postal Code:
    90803
    Country:
    United States
    Website:
    techsupportexpert.com