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Tech Support Expert Reviews

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About Tech Support Expert

Tech Support Expert is ready to assist any of your technical issues Monday through Friday, 8:00 AM-5:00 PM PST. Offering a wide array of support, Tech Support Expert can handle anything from router or printer issue, to a slow PC or virus removal. You can rest assured that Tech Support Expert is ready to tackle the problem. When you contact Tech Support Expert, you will obtain top quality, hassle-free service at a low cost. Their team of experts is ready to assist you and fix your technical issues in as little as one day. Contact them today to learn more about their services.

Tech Support Expert Reviews

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    Page 5 Reviews 380 - 530
    Verified purchase
    Staff

    Reviewed July 26, 2017

    Tech Support Expert have helped me a lot in last year and I hope and look forward for getting help throughout next year as well. Whenever I face any kind of trouble Tech Support Expert have been able to help me and provided me with solution. Would recommend their service.

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    Staff

    Reviewed July 26, 2017

    Jerry was very patient with me since I am a non-technical Persona. He took his time and always polite and understanding. Give him a chance I would recommend him highly to my family and friends. Thanks Tech Support Expert for the work and I would like to enroll with them for my computers in Future as well.

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    Staff

    Reviewed July 26, 2017

    Very helpful and knowledgeable and went above the service level I expected. I described to Barry I had new laptop and he helped getting me up and running. I would recommend this service and Barry specifically for sure. He also offered protection that would help me not have the problem I had in being able to print.

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    Staff

    Reviewed July 25, 2017

    My experience with Dan the Tech Support Expert was very professional and courteous and extremely helpful. I would certainly recommend your company and the assistance of your personnel to my friends. I had a difficulty with my printer and needed help with turning the printer online and also cleaning up viruses from my computer and Dan helped me a fixed the problems I had. Thank you!

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    Staff

    Reviewed July 25, 2017

    Personal Computer And Connected Devices - The Support was good and the tech was also good. He explained me everything properly about the issue. And I would recommend this services to anyone. Thanks tech support expert for the help and hoping that services will be good for the next one year. Have a Great Day!!!

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    Customer Service

    Reviewed July 25, 2017

    I spent about an hour on the phone with Dan and another tech and they not only solved my printer/scanner problem, but discovered that I had insufficient firewall protection in my router. They were able to correct both problems efficiently and professionally. Two thumbs up!

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    Punctuality & SpeedStaff

    Reviewed July 24, 2017

    Security repaired. Tech Support Expert are very fast, quick and responsive. I have been with tech support expert from last two years and very happy with the services. Will highly recommend tech support expert to all my friends and anyone who need assistance with their computers.

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    Staff

    Reviewed July 21, 2017

    The Tech Jerry was efficient and knowledgeable to guided me through the issue. And I would highly recommend the service to anyone who is having the technical difficulty with their PC And Connected Devices. Thanks Jerry for the work and I really appreciate your services.

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    PriceStaff

    Reviewed July 21, 2017

    Barry fixed my printer issue and cleaned up my computer. I need MUCH more help from Barry. Disappointed I was not aware of the cost when I reached out for help. He solved the problem, encouraged and consoled and gave me good advice, too.

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    Staff

    Reviewed July 21, 2017

    My printer was not working. He was Incredible. He took the time and fixed my issues. My printer is working well, and he cleaned up almost 27,000 junk programs from our computer. Would certainly recommend him to my friends and colleagues who have software issues. Great Job!!

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    Verified purchase

    Reviewed July 20, 2017

    The services was excellent and the direction was very clear and the tech Jerry was very patient. I would recommend your services to everyone. Thanks Tech Support Expert and tech Jerry for solving my issue with PC and connected devices. A happy and satisfied customer!!

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    Punctuality & SpeedStaff

    Reviewed July 18, 2017

    To Tech Support Expert Technical Support, my experience with your company/technician was excellent, with the problem being addressed promptly and professionally. I would highly recommend your services to others! If we need assistance in the future, I will certainly contact your company/Jerry!

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    Customer ServiceStaff

    Reviewed July 14, 2017

    S/w Customer service and received superior service. Highly recommended. And Tech Support Expert tech Jerry helped us with our printer and it fixed the problem so I am happy and satisfied with the services. So thanks Tech Support expert. A happy customer!

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    Staff

    Reviewed July 11, 2017

    Jerry was very helpful and understood exactly what my issues were. He connected my printer wirelessly and fixed the threats that were already on my computer after having it only 4 days. He was able to load the internet security program effortless. I would certainly recommend him to my friends and colleagues who have software issues.

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    Staff

    Reviewed July 11, 2017

    Computer and Printer support - Even though I did not know there was going to be a charge. I must admit the service was excellent. Barry was most helpful and not only fixed my computer, but taught me all kinds of useful things. I definitely would recommend this service. What Barry did in little time, I was trying to do all day!

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    Staff

    Reviewed July 11, 2017

    Barry was very helpful and complete. Tech helped get my printer operational and he cleared the computer of malicious files and he helped me with McAfee. He also offered protection that would help me not have the problem I had in being able to print.

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    Punctuality & SpeedReliabilityProcess

    Reviewed July 7, 2017

    Today's computer and printer support was excellent. It was a fast and easy process and we would recommend Jerry to anyone with a business needing help. I would recommend Tech Support Expert to anyone in need of setting up their printer or cleaning off any defective files.

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    Staff

    Reviewed July 5, 2017

    I called with a problem on my computer and spoke with Jerry, one of your maintenance men. Jerry was very patient with me, and answered all my inquires. My computer is now working great, for that I want to thank you. I would also like to thank the person who hired Jerry.

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    Staff

    Reviewed June 30, 2017

    Jerry was very helpful and very understanding of my problem which he was very helpful and understanding. I will recommend this helpful plan to everyone. Thanks Tech Support Expert for the work that your tech has done on my Computer and printer. A happy and satisfied Customer!!!

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    Reviewed June 29, 2017

    Dan ** has been the perfect technician to assist me. He did a cleanup and explained the lack of antivirus. He completed the printer issue. Dan took time to explain every step. I highly recommend him! Tech Support Expert has been the best. Please use them and Dan. Thank you.

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    Staff

    Reviewed June 28, 2017

    Barry was extremely thorough, courteous, professional and helpful in every way. He worked tirelessly to fix the problem and leave my computer and programs in better shape than they were before. I am amazed at the ease of access to such a competent experienced technician. He solved the problem, encouraged and consoled and gave me good advice, too.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Barry ** was amazing fixing my computer errors and setting up my new printer. I called for set up and we discovered lots of issues with my computer. Barry is very friendly and a pleasure to spend all the time we had to fix all my issues. You are lucky to have this young man working for you.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    GREAT! FAST, PROFESSIONAL... VERY HELPFUL. WOULD RECOMMEND TO EVERYONE... It was very easy and the help was greatly appreciated. Overall great experience. One of the best I have ever had over the phone. He gave me his number to call if I should need any more assistance.

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    Staff

    Reviewed June 26, 2017

    Roney was the most courteous and kind service IT person that I have ever dealt with!! Excellent Service!! So very helpful for someone who knows very little about computers!!! I was at a total loss and Roney was able to get me up and going again!!

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    Staff

    Reviewed June 26, 2017

    GABRIEL WORKED ON MY computer today. He did a great job. He was very capable. I had no idea I had that many infections. I will now be calling him to do all my computer work. I highly recommend him for computer assistance. He was quick to find what was wrong and was easy to work with.

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    Staff

    Reviewed June 23, 2017

    RESET MAIL AND CLEANUP - I have been with Tech Support Expert from last couple of years. I am very happy and satisfied with the services that I have received from Tech Support Expert all these years. They are always good with answering questions and concerns. I would recommend their service to everyone.

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    Punctuality & SpeedStaff

    Reviewed June 22, 2017

    I had problems printing, and the technician, Barry was able to find my problems, very effectively explain to me what was happening. He was both friendly and thorough in letting me know how it could be corrected, and corrected it quickly. He also offered protection that would help me not have the problem I had in being able to print.

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    Staff

    Reviewed June 21, 2017

    The representative from Tech Support was very helpful and courteous. I recommended this company to my sister for her computer support. I have been with this company for the past 3 years and have always been satisfied with their services. I would recommend Tech Support Expert again.

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    Staff

    Reviewed June 21, 2017

    Tech support expert have been providing me support from last two year and every-time I faced any computer issues they have been able to fix that for me. I would highly recommend their services to anyone who need help with their computer and printer.

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    Verified purchase

    Reviewed June 19, 2017

    Super! Love Barry! Glad to have him on my side. Fixed and working. Thank You! My printer would not work and Barry found bad files and junk on my computer and cleaned it up and it is working great. Would recommend this service to anyone with a computer.

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    Customer Service

    Reviewed June 19, 2017

    I was looking for technical support for my computer and tech support expert helped me out for my device and I signed up a support plan with them. So I am looking forward to working with you and quality of support for my devices. I would recommend this services to anyone. And Tech Jerry was helpful throughout the call. Thanks.

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    Staff

    Reviewed June 15, 2017

    I am really Satisfied with the personal computer And printer Support services. I am happy with the services and the tech Jerry was very helpful and explained me each and everything well and fixed my HP Envy printer wirelessly. That's Great! Thanks Tech Support Expert. A Happy Customer.

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    Staff

    Reviewed June 15, 2017

    I had a problem about the printer that I could not print anything from my desktop, I called the customer care and was able to connected with the nice and helpful technician named Barry. He did very well to solve my problem without taking any more time and any difficulties. I am really happy to get him as my tech today. I truly suggest my friends and family to get this product.

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    Punctuality & Speed

    Reviewed June 14, 2017

    Barry was able to quickly identify and fix my connectivity problem between my computer and printer. Explained all the needed to do to get my computer working properly and in an easy to understand way. Great experience. Thank you for your service.

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    Staff

    Reviewed June 14, 2017

    Computer and printer help - Extremely please with the technician and his assistance. I would definitely recommend to a friend. He was very knowledgeable on all issues associated with my computer. His recommendations were exactly what I needed today. I truly appreciate the outstanding support.

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    Verified purchase

    Reviewed June 14, 2017

    Personal Computer And Printer - I was very impressed with the service. Jerry was clear and walked me through everything as we went along. Problem was fixed. Got new security software at his suggestion. I would recommend this company Tech Support Expert. A Happy Customer! Thanks Tech Support Expert!

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    Staff

    Reviewed June 14, 2017

    Printer and Computer support - Barry spoke clearly, was kindly to this elderly lady and as patient as he could possibly be. I felt comfortable with Barry and commend you for choosing such a fine representative. I would certainly recommend Barry to my family and friends!!!

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    Customer ServicePriceStaff

    Reviewed June 13, 2017

    Excellent communication skills. Made my issues understandable (Computer and Printer Help) and made necessary corrections. Dan corrected problems and made services affordable as in the past I have declined on line charges. I would recommend Dan's services to family and friends. Bottom line... 5 Stars.

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    Staff

    Reviewed June 13, 2017

    Took a while but was well worth the time as I never would have accomplished this on my own. THANK YOU. I would recommend these products and the support team as one of the best products and service. The tech stayed with the work until everything was complete.

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    Staff

    Reviewed June 13, 2017

    It was a pleasure to work with Dan today on solving my computer/printer problem. He was polite, knowledgeable, and pleasant and understood the problem right away. The technical support was exactly what I needed after trying to remedy the situation on my own for at least 6 hours! Thank you for hiring this smart man, he is a credit to your company!

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    Staff

    Reviewed June 13, 2017

    Hi Tech Support Expert. Excellent Service. I got my printer issue resolved. This problem has been resolved in efficient and professional Manner. I would like to recommend this service to anyone. All in all it was good services. Thanks Tech Support Expert. A Happy Customer!

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    Staff

    Reviewed June 13, 2017

    Barry was very helpful and patient. He took the time to explain each step. He was not pushy selling additional product with a breath of fresh air. Great technician. I would recommend service to anyone. The technician was pleasant and easy to work with.

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    Customer ServiceInstallation & SetupStaff

    Reviewed June 12, 2017

    Barry, Thank you for your patience and consideration of my issue. You were polite and direct in your instructions and you resolved my issue fully. I would recommend you to anyone for help. Overall great experience. One of the best I have ever had over the phone. Very helpful.

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    Customer Service

    Reviewed June 12, 2017

    Tech was well knowledge and did a good job. Only took one call and the job was done in a short amount of time. I will know more after I have started using my computer again and if something doesn't work I have a number to call. Thank you very much.

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    Staff

    Reviewed June 9, 2017

    Printer and computer support - Barry was excellent at explaining every step during the process of me connecting my WiFi to my three device. I have a desktop, laptop and iPhone and I tested them and they are all connect. I would absolutely recommended Barry to my family members and friends. He offered his contact information so that I would be able to contact him at any time.

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    Staff

    Reviewed June 9, 2017

    Very good and easy to understand. Tech was very helpful and was patient about the work and fixed the printer issue that I was facing at the first place and he provided me the McAfee security as well which is good for my computer. I really appreciate his efforts. Thank you.

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    Verified purchase
    Staff

    Reviewed June 9, 2017

    Today 6/08/17 service technician Dan was very helpful with all my concerns. I am confident that he is very knowledgeable, and has indeed been helpful, courteous and professional. My printer was not working. I will recommend this service to friends and family members.

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    Staff

    Reviewed June 7, 2017

    Computer and printer help — Very helpful and efficient. Very patient when he had to go over things with me a number of times. Very courteous and did not show any frustration although it must have been since I am new to all of this. Thank you again.

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    Installation & SetupStaff

    Reviewed June 7, 2017

    Had problem with my HP Officejet 4500 printer. Stopped connecting with my computer. Had tried various methods of remedying problem to no avail. Dan was able to assist me and remove some software that I had added to make my computer run better. He removed the offending software and installed the correct drivers and got my wireless network running again. He then showed me other problems waiting to cause trouble and assigned an engineer to fix these problems. This was very helpful and prevents me from using bad programs to "help" my computer.

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    Verified purchase

    Reviewed June 5, 2017

    I am completely satisfied with the service which I have got today for my PC from Tech Support Expert. And I was not aware of the fact there were a lot of scams out there trying to receive money from me. So Tech Support Expert saved me from throwing my money away! And thanks for helping me from past 2 years!! A happy customer!!

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    Verified purchase

    Reviewed June 2, 2017

    Dan took all the time needed for my work. He did not rush me or assume I understand all that was going on. Explained all. Thank you. The issues with two printers and the wireless connection to modem was corrected. Will recommend this service to any that may need help.

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    Verified purchase
    Staff

    Reviewed June 1, 2017

    Had problems with computer & printer also. Got great support from Gabrielle. Also am happy to have support for the next year. I usually had to bring my computer to a repair facility and that was very inconvenient. Now I can just call your support team from home.

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    Verified purchase

    Reviewed May 19, 2017

    Barry was excellent. He cleaned up computer, reinstalled software, fixed printer to computer to scan. Everything was explained clearly and would definitely recommend this service to friends and family. Our problems have now been solved, for which we are most grateful. Thank you!

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    Staff

    Reviewed May 17, 2017

    Printer and Computer support - very friendly and helpful. Repaired my printer to my satisfaction, will tell my friends about my experience. Technician explained all the problems I had and he repaired them. Will definitely call Barry again if I have any problems. He was very very good.

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    Staff

    Reviewed May 16, 2017

    Very pleasant to work with. Knew what he was doing and informed me of every step he was taking. At end of session explained all charges and supplied me with info on how to reach him if I had any problems.

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    Staff

    Reviewed May 11, 2017

    Agent was very polite and helpful. I would definitely recommend Barry. Also happy with service. The issue was with reconfiguring my router. I needed the router password and had reset it but, could not get the router's IP address to access the router. I truly recommend the services to my friends and family. It was a good experience. I like it.

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    Installation & SetupStaff

    Reviewed May 10, 2017

    Was such a great help connecting hp printer to computer. Had to fix problems with computer to be able to install properly. Was nothing but professional, courteous and very patient. Was very happy with his service. I would truly recommend his services if anyone needed help. Thanks again.

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    Installation & Setup

    Reviewed May 10, 2017

    Excellent service issues with printer, scanner. Unwanted items on computer provided me with McAfee Security. The tech Dan was able to completely find the problem, correct them and also install a new virus software within a limited time frame. Thank you Dan. I would surely recommend this service to friends but am going to use it also for my company support.

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    Staff

    Reviewed May 9, 2017

    I was so thrilled with the help that Pankaj gave me. What I thought was a huge problem he fixed all very calmly and with a very professional manner. Thank you so much. The rate should only show that I am delighted with the service.

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    Verified purchase

    Reviewed May 9, 2017

    I called for help and got very thorough support to clean up my PC and connect my printer. They cleaned up malware on the PC and reinstalled necessary drivers etc. including a new McAfee malware software detection system. The service was convenient and immediate. I will use them all year.

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    Staff

    Reviewed May 8, 2017

    Printer Support. Pankaj has been the most intelligent technician I ever had to serve me. He was very knowledgeable and was patient. He was thorough and an expert in every regard! His patience was incredible and his kindness as a person was very touching. He is awesome as a technician, as well as a representative for your company. I highly recommend him!

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    Installation & SetupStaff

    Reviewed May 5, 2017

    Dan was amazing. I have not had a lot of time to figure my computer out and while he was helping install the printer program and cleaning my computer up he was also teaching me. He was very helpful and did not make me feel as stupid as I felt. I signed up for the year service cause he was that good!! Thank you Dan.

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    Staff

    Reviewed May 5, 2017

    Dan was wonderful. He is very knowledgeable and very skilled to help me through cleaning my computer and putting the proper printer and also cleaning my whole computer as it was a very bad mess. I feel very confident that it will not have any virus and putting the proper virus protection. Thank you so much for all the very satisfaction work. I recommend Dan to work with anyone as he is very polite and courtesy. Take care and I wish you the best of luck in India.

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    Staff

    Reviewed May 1, 2017

    I have had the issues with my computer and printer handled efficiently and completely. I am quite pleased with the service and information that has been provided for me. The technician was pleasant and easy to work with. I would highly recommend this company to my family and friends.

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    Installation & SetupStaff

    Reviewed April 27, 2017

    Very knowledgeable and professional assistance from DAN. I had an issue with my scanner and my computer was very slow. I had a lot of bugs and I was missing an antivirus. Dan recommended and installed McAfee for me. Thank you Dan. I will surely recommend your services to others.

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    Staff

    Reviewed April 26, 2017

    Barry was great. He did everything perfect. I would recommend this service. My issue was related with my HP printer and scanner. Also my computer was in need of an update and Barry took care of that for me. I would surely recommend this service to friends but am going to use it also for my company support.

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    Customer ServiceStaff

    Reviewed April 19, 2017

    Needed help with printer connection and Barry was a great help in fixing the problem. I highly recommend the use of this Tech Support Expert. It was very easy and the help was greatly appreciated. Overall great experience. One of the best I have ever had over the phone. Very helpful.

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    Installation & Setup

    Reviewed April 17, 2017

    Was having trouble getting my computer to relate to the printer. The tech Dan was able to completely find the problem, correct them and also install a new virus software within a limited time frame. Thank you Dan. I would surely recommend this service to friends but am going to use it also for my company support.

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    Verified purchase
    Installation & Setup

    Reviewed April 14, 2017

    My husband and I had problems with both of our HP computers in that they could not connect with our HP wireless printer. Your tech was able to solve both of our problems, which included installing new software on both computers. Our problems have now been solved, for which we are most grateful. Thank you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 14, 2017

    Printer and computer support. Barry was very helpful and step by step help. I will mention others who need help. I appreciated his answering all my questions so thoroughly. I would recommend him and this company to anyone who needs tech support. He gave me his number to call if I should need any more assistance.

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    PriceStaff

    Reviewed April 14, 2017

    I was very pleased with the help I received. The technician was very informative and helpful and I would recommend this help to anyone. I was also pleased with the price, as I am disabled he helped get the price down to something I could afford.

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    Verified purchase
    Staff

    Reviewed April 14, 2017

    Excellent service. Very knowledgeable and patient! I really appreciate the printer support and the information that I got today with my issue. It was really helpful.

    I truly recommend the services to my friends and family. It was a good experience. I like it.

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    Verified purchase
    Staff

    Reviewed April 13, 2017

    Excellent support. Highly recommend, I have been with this company Tech Support Expert for over 3 years now. All the technician they have are highly qualified and are really good with the computer. They have been a great help whenever I required them.

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    Customer ServiceStaff

    Reviewed April 13, 2017

    Printer help - It was a very good experience. It was really nice working and the agent was helpful and patience throughout the work. I would recommend your services to my friends and family. It was a great experience to get my issue fixed over the phone. I appreciate it.

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    Verified purchase

    Reviewed April 13, 2017

    I am happy services that you guys gave me about my old printer. I was unable to scan and you made it work. I really appreciate the work you guys did and fixed my issue. I will recommend your services to my friends and family and friends. A great experience to work and getting the issue fixed.

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    Customer ServiceStaff

    Reviewed April 12, 2017

    The computer tech was amazing! I am far from a computer wiz and this guy was so patient and kind. I haven't been able to get back into my old email for months. I now have my old email again and I am so happy! Also my Facebook was a big mess and he straightened that out! I highly recommend this company! Thank You SOOO much!

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    Staff

    Reviewed April 12, 2017

    Had problem loading my HP printer and it was rectified after clean up of computer. Afterward the printer drivers were re-activated and tested successfully. Dan ** from Tech Support Expert provided excellent service and would recommend him to my friends.

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    Customer ServiceStaff

    Reviewed April 12, 2017

    Very helpful and professional. Great experience. I will definitely recommend use of this service to anyone that needs technical support with their laptop or printer. Overall great experience. One of the best I have ever had over the phone. Very helpful.

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    Customer ServicePunctuality & Speed

    Reviewed April 11, 2017

    Our printer did not print when directed. Our call to your service helped us a great deal. The length of time devoted to me was ideal and very well spent. I am very happy with the results. Tech Support Expert, we are pleased to have this technical knowledge available to us by telephone.

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    Customer ServiceStaff

    Reviewed April 11, 2017

    We had a very bad computer and printer day and talked to a gentleman named Dan. He was not only VERY helpful but also VERY patient special with me being a technical idiot! He solved all our problems and we could not be happier with his service. Thank you Dan, your help is very much appreciated and you have after our experience with you a customer for life.

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    Installation & SetupPrice

    Reviewed April 11, 2017

    Great help fix my printer so it would print from internet and installed firewall which I did not know I did not have. Thanks for your help. Tech Support Expert is ready to assist any of your technical issues. Offering a wide array of support, Tech Support Expert can handle anything from router or printer issue, to a slow PC or virus removal. You can rest assured that Tech Support Expert is ready to tackle the problem. When you contact Tech Support Expert, you will not only obtain top quality, hassle free service, but at a low cost.

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    Tech Support Expert
    Response from Tech Support Expert
    Thanks for such a lovely feedback Mary. We are glad we were able to help you. At Tech Support Expert every technician is trained to cater all the needs of a customer be it a slow computer/virus issue, printer issue, router issue etc. We will try and keep up to your expectations in the coming future!

    Always happy to help!

    Verified purchase
    Staff

    Reviewed April 10, 2017

    The work performed by Charles was flawless although my pc was in pretty bad shape. He has been very patient, and courteous. I would not hesitate to recommend him or would use his services again. My experience with Tech Support Expert was over all good in first time. I will expect same for future. Thank you.

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    Staff

    Reviewed April 10, 2017

    I found Barry extremely patient with my ineptness, and it was a very good experience dealing with him today. I have a new computer and was unable to connect to my HP printer. He was able to do all of that as well as teaching me how to scan, which I was unable to do before. I would definitely recommend this service to anyone.

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    Customer ServiceStaff

    Reviewed April 7, 2017

    I sent an email on the chat board explaining my problem. They had one of your techs call me a few minutes later. His name was Barry **. I was very frustrated and he started to help me with great patience. He spent a lot of time with me and was very polite. Barry fixed all of my computer problems and signed me on with McAfee. He gave me his number to call if I should need any more assistance. Five star service!!!

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    Customer ServiceStaff

    Reviewed April 6, 2017

    All my problems were taken care of. Completely satisfied with the technician. Great to do business with Tech Support Expert. I have been using services from Tech Support Expert since 2015 and would recommend this to everyone. Tech was very helpful and pleasant to talk with on the phone.

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    Customer ServiceInstallation & SetupStaff

    Reviewed April 5, 2017

    I was having trouble with my scanner, and inquired as to how I could get it working. I was told to reach HP tech support. This was on April 3rd and at that time a tech support expert by the name of Charles called me back and installed the driver that I needed and was very helpful in walking me through the process of scanning and storage in my computer. He noticed warnings and alerts in my C drive and recommended McAfee anti virus software. I called him back April 5th at which time he installed the software. It was a very good experience and I am very pleased.

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    Staff

    Reviewed April 3, 2017

    I found the technician to be very polite and informative. His willingness to help was a pleasure. My printer was not working and the technician discovered network viruses and also discovered issues with the computer as well. I would be willing to refer your service to friends if they have any issues.

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    Installation & SetupStaff

    Reviewed March 30, 2017

    I called for support in using my scan feature and Vikram was exceptional. He was very patient and walked me through all the steps to be sure I understood. He cleaned up my computer files and installed new security because my computer was running very slowly. I talked with his supervisor to tell him how impressed I was with his knowledge and how much I appreciated his answering all my questions so thoroughly. I would recommend him and this company to anyone who needs tech support.

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    Staff

    Reviewed March 28, 2017

    Could not print because of offline notification. After services, printer is working well. Tech Support Expert was very helpful in answering my questions. I am very pleased with the assistance I received. After services, printer is working well. I am very satisfied.

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    Punctuality & SpeedStaff

    Reviewed March 27, 2017

    Computer and printer support. Every time I called Tech Support Expert I get a prompt and professional, highly satisfied result. The technician always gives 120% effort and professionalism and accomplishes everything I ask of him. They go above what I ask and make great suggestions that work. Very polite, courteous and professional!! I'm a highly satisfied customer who recommends their services to everyone!!!

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    Staff

    Reviewed March 24, 2017

    Anytime I have had a problem the people were very good at understanding what I was talking and very professional in all aspect and did a very wonderful job of taking care of things. I have recommend your service to several people and they have had very good results. I plan on staying on with your service. You are outstanding.

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    CoveragePriceStaff

    Reviewed March 12, 2017

    When I was trying to get a hold of Canon who is the manufacturer of the printer, I automatically got connected to Tech Support Expert. It cost me money but it was okay. They had a sale where they tried to get me to pay more money and be covered for a year or so, but I declined on that. The warranty is for 30 or 45 days. I also called them a while back because I was having a problem connecting my desktop to my WiFi. The rep walked me through a whole bunch of things, spent quite a while with me and we finally got it to work. He's from East India but he was speaking very clearly. Although before, when I get an East Indian rep, I can hardly understand because of the accent. But the rep from Tech Support Expert was pretty good and I've had no difficulty understanding him. I'm satisfied with their service.

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    Punctuality & SpeedStaff

    Reviewed March 9, 2017

    The service was excellent, the technician (Barry) was very courteous. I would recommend this service to anyone needing assistance with their computer. This is the third time I have used this service and the experience has always been positive. Easy and quick support service from Tech Support Expert. Very pleased.

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    Reviewed March 8, 2017

    This Technical support service provided by tech support expert and technician Barry ** specifically has been excellent. I highly recommend the service. My initial issue was to set up a new scanner/printer. I have had multiple issues since my initial contact. The technical support is readily available and they have helped with every issue that has come up. They nothing short of excellent in their service delivery.

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    Staff

    Reviewed March 7, 2017

    COMPUTER CLEANUP AND PRINTER SETUP SERVICE SINCE 2015. Always a great help. Patient and very knowledgeable. Tiptop service and friendly too. Jagraj has always been available when I needed him and I've not been disappointed with his help. Best service in 20+ years of comp use.

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    Response from Tech Support Expert

    Thanks for such a lovely feedback. We are glad we were able to help you every time you needed us. We will try and keep up to your expectations in the coming future! Always happy to help!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 1, 2017

    Had trouble logging into my Netgear r7000 router with the factory password due to some malware on my computer. Called tech support expert. They had me up and running in no time even with some. Barry was so helpful and so patient. He knew what the problem was and solved the issue.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 28, 2017

    I have been with Tech Support Expert for a few years and am very pleased with their service, would recommend them at all my friends. Every time I have called my issues (computer cleanup & email help) have been resolved very promptly. Wishing Tech Support Expert the very best for the time ahead.

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    Reviewed Feb. 27, 2017

    My experience with Barry was extremely helpful with all of my problems such fixing my printer when it was not working, helping my computer with virus. The tech was able to help me with this and now it works very well. Also recommended we have a firewall installed for our protection.

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    Staff

    Reviewed Feb. 24, 2017

    Barry was so helpful and so patient. He knew what the problem was and solved the issue. Hoping to talk to him in the future. It was a great experience dealing with him. THANK YOU VERY MUCH. I can recommend him to my friends for all the computer needs.

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    Staff

    Reviewed Feb. 23, 2017

    Jerry was very knowledgeable and very helpful. He answered all my questions and was very efficient. I have recommended your service to Maura ** and she is a member now. I wouldn't change a thing with Tech Support Expert. Thanks for the Help!

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2017

    Easy and quick support service from Tech Support Expert, very pleased. My two computers are printing and have McAfee security. Pleasant experience with the tech. Tech Support Expert Co. very competent and friendly. An overall good experience. Would recommend to my friends.

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    Staff

    Reviewed Feb. 17, 2017

    Very helpful. My experience was great. My service representative was clear and direct and walked me thru everything step by step, spoke great English and very easy to communicate with. My computer was saved. Thanks to these guys. I would definitely recommend to anyone with computer issues.

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    Staff

    Reviewed Feb. 15, 2017

    Internet not working and computer slow issue. I had a very pleasant experience with the tech, from Tech Support Expert. He was very polite and patient with me. The finances were explained fully and I expect good service from you all. I would certainly recommend this service to my family and friends.

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    Staff

    Reviewed Feb. 15, 2017

    Service was wonderful, I would not have been able to do this by myself. I would recommend to my friend and family for help in getting any service involved with getting a computer or printers or any type of equipment set up. Found the technician very knowledgeable.

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    Punctuality & Speed

    Reviewed Feb. 15, 2017

    We're on the Small Office Home Gold Plan, and we found the support from you for the past year to always be very prompt and of high quality. The anti-virus and anti-malware solution works very well, and we did not experience a single virus or malware problem on our MS Surface Pro Tablets. We are happy to sign up for one more year. Thank you very much.

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    Installation & SetupStaff

    Reviewed Feb. 14, 2017

    VERY SATISFIED. EXCELLENT WORK AND VERY NICE AND EASY TO UNDERSTAND TECH (DAN). He was able to fix all my issues with the computer and even they installed Mcafee on my computer for the security. I will recommend them to anyone. Thank you for your service.

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    Installation & SetupStaff

    Reviewed Feb. 14, 2017

    Kamal helped me for an hour and 45 minutes. He fixed everything that needed to be done. I appreciated his patience and step by step instructions. He was very clear in telling me what he was doing and what I needed to do.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2017

    I bought a wireless extender for my house and I was having trouble with it. So I called the Tech Support Expert's number on there and they cleaned up my computer for me. Their techs were real friendly. I have to admit though that I was a little afraid of them because of their foreign accent and because I had a call before from people saying they were from Windows and that I had alerts from my computer, and I had people warn me about that. So, their rep had me pull up ConsumerAffairs while he was talking to me because he wanted me to be comfortable with him and assure me that he was not a scam and that helped me. I'm honestly glad that they can have control of my computer because I'm stupid when it comes to it.

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    Staff

    Reviewed Feb. 11, 2017

    Very pleased with technician, Raj, very pleasant and accommodating. All problems addressed with computer, which were numerous. Explained all the needed to do to get my computer working properly and in an easy to understand way. Would not hesitate to recommend your company Tech Support Expert.

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    Staff

    Reviewed Feb. 10, 2017

    Mr. Dan has been of great help with both my computer and printer problems. Because we were able to connect my wifi with my printer which was not working from about a week. Tech Support Expert had helped me very well. Wish you have more of them. Thank you.

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    Staff

    Reviewed Feb. 9, 2017

    The technician Barry was very patient, informed me of computer concerns, professional. He fixed all the computer issues I had in what I felt was a very timely manner, keeping me informed along the way. I would absolutely recommend Barry to family and friends for any computer needs! Thank you.

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    Online & AppStaff

    Reviewed Feb. 9, 2017

    Was very helpful and handled in a professional manner. The company Tech Support Expert. Was having trouble printing from my tablet to my printer. The tech was able to help me with this and now it works very well. Also recommended we have a firewall installed for our protection.

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    Contract & Terms

    Reviewed Feb. 9, 2017

    Bitdefender issue and printer scanner issue. My experience has been great and would recommend to other users. I feel the service is exceptional. Thank You. I have been under service contract for over two years with Tech Support Expert and trust their experience and expertise in all matters, both with computer, and as well as components connected.

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    Reviewed Feb. 7, 2017

    Was very pleased with the tech support expert. Barry explained everything that needed to be fixed and fixed these problems. Indicated I needed a virus protection and purchased Internet Security and hired him for a year to take care of all of problems.

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    Staff

    Reviewed Feb. 6, 2017

    Worked with Dan--a great technician. Have had bad experience with other tech companies. This experience has been totally positive. Every aspect has been quite professional and positive. The computer was checked out, cleaned up and speeded up before I even paid anything.

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    Staff

    Reviewed Feb. 6, 2017

    Tech Support Expert - I spoke with Jerry today 2/6/17 for the third time in the last year. Each time he has been very pleasant and very, very patient. He explained each and everything I had to enter on my computer and fixed everything within a very reasonable time. I have recommended this service to my family and friends and will continue to do so in the future.

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    Installation & Setup

    Reviewed Feb. 6, 2017

    Printer wouldn't connect to WiFi. Tech support was called and solved the problem. I would recommend anyone having problems to give them a call. It took some time but a little patience is all it takes. Barry was a technician who worked on the computer and helped me to install the security.

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    StaffProcess

    Reviewed Feb. 4, 2017

    I had problems with my printer and computer so I decided to look into Tech Support. I discussed the problem with the technical advisers, turned my computer over to them and they worked it out. The process is smooth. It works and I'm satisfied. I’d recommend them.

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    Staff

    Reviewed Feb. 3, 2017

    Awesome service and very helpful individual. Thank you for all your help. We have been working on this for the last 4 + hours and they have been really patience and helpful because I am not that computer literate so they walked me thru all the problems that I was having and did not get frustrated with me. Thanks again.

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    Reviewed Feb. 3, 2017

    Had my Hp printer issue start with a new modem and had problems with the wireless but fixed it myself till I tried to print off the computer. I called the Tech Support Expert guys and had it sorted in 45 minutes. The operator tech found I had a lot of malware's and bad files so recommended that I clean up the files and get a new firewall. The job went well and I am pleased with the service.

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    Staff

    Reviewed Feb. 2, 2017

    Tech Support Expert did a very good job in taking care of the issue. The technician, Jerry, was very courteous and easy to follow. I now feel comfortable that my computer will be safe. I would recommend this service to anyone looking for computer technical support.

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    Staff

    Reviewed Feb. 2, 2017

    Tech Support originally worked with me through some problems and made my computer safe. When I had a problem with my printer, they also got it working. They did a good job and I didn't have any problems, but when I did, they were always available.

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    Staff

    Reviewed Feb. 1, 2017

    Hello All. 1st time user - extremely impressed - very comprehensive - it was very time consuming for Dan but he was extremely patient and professional. I will recommend Tech Support Expert to all my friends. I am very satisfied. Thanks.

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    PriceStaff

    Reviewed Jan. 31, 2017

    Tech Support Expert was good, have some unresolved issues. However, these issues could have been created by iYogi, because they would re-occur. Tech Support Expert installed McAfee and hopefully problems will be reduced or cease to occur. Cost for protection was better than competition.

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    Installation & SetupStaff

    Reviewed Jan. 30, 2017

    I had a great experience using this service. I used them in the past year when I had trouble with my computer. And in my recent trouble I had. Dan was very helpful and patient with me, he explained everything to me that was wrong with my computer. Now it is up and running great!!! Thank You for the wonderful service!!!

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    Reviewed Jan. 28, 2017

    I have Bitdefender on my computer and I once had support on it, but it was a one-time thing. To my understanding, it was not ongoing. I signed up thinking it was a one-time payment for a couple of years but I got a fee of $19.99 every month from Tech Support.

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    Punctuality & SpeedStaff

    Reviewed Jan. 27, 2017

    I had a good experience at this time. Computer was very slow. It was cleaned up in a timely matter. Was done by McAfee and had signed up for future use. Tech Support Expert technical support had also provided me a good discount as I was with them from last 2 years. I will definitely recommend them to all.

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    Staff

    Reviewed Jan. 27, 2017

    I have enjoyed working with Jerry. He was very polite & very patient with me. I appreciate his service. I will definitely refer your company to friends and family. Thank you for all the time you have spent with me. Tech Support Expert Technical Support wishing you more success and love for future.

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    Staff

    Reviewed Jan. 27, 2017

    Barry ** was very helpful in getting our computers back online. He removed all the viruses in both our computers and was very informative in explaining what he was doing... GREAT JOB!!! I would recommend his services to everyone we know. He was very patient and helpful.

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    PriceStaff

    Reviewed Jan. 26, 2017

    My experience with the Tech Support Expert technical support was excellent. The technician corrected my problem without any further issues to address and got my computer back to usable condition. I would highly recommend this company for online technical service. Also, for the membership cost I received software to protect against virus and malware disruption. Worth the cost of the support.

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    Staff

    Reviewed Jan. 26, 2017

    Found tech person Barry ** very helpful. Very happy with the service. I would recommend service to other people. My experience was excellent! Everything was explained to me and I would HIGHLY recommend his services to a friend! I've used this service in the past.

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    Staff

    Reviewed Jan. 24, 2017

    I have been very happy with the tech support expert technical support. I have used them in the past and am now using them again. Very patient and good advice. They will be calling tomorrow to work on my husband and son's computer also. I hope they will be able to help them also.

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    Staff

    Reviewed Jan. 19, 2017

    Dan was very helpful in cleaning my computer as well as upgrading my printer drivers. He also install McAfee anti-virus software for three years. Tech Support Expert have been there for me for on year. I would recommend tech Support to other businesses.

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    Staff

    Reviewed Jan. 19, 2017

    Tech Support Expert technical support, Jerry spent an hour and 45 minutes to walking me through a problem I was having in printing a very important document and also he walked me through a setting of an account that I could use to back my PC up monthly and also he walk me through for your technical support service as I found Tech Support Expert technical support a lifesaver. I would recommend this service to anybody. Your Support team is very knowledgeable. Looking forward for your good support for coming year. Thanks.

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    Tech Support Expert
    Response from Tech Support Expert

    Hi Georgene , thank you so much for taking time in sharing your experience and recommending us! We are happy to hear we have been helpful when you needed us. All the support technicians go through regular training's so that they are up to date with the latest advancements in computer technology changing everyday. Please give us a call any time we can help, and we will be there. Always happy to help!

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    Staff

    Reviewed Jan. 19, 2017

    My computer was in bad shape so I contacted Tech Support Expert. So far, they have been knowledgeable and friendly.

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    Reviewed Jan. 17, 2017

    Computer and printer help - Dan did well on solving our problems! Computers had many viruses and other problems. Because of Dan's efforts we purchased the maintenance program your company offers. We will periodically contact him to have our computers checked and cleaned as necessary.

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    Staff

    Reviewed Jan. 16, 2017

    Jerry is very good Tech support and I recommend him highly at Tech Support Expert. Jerry has serviced my computer since 2015. These guys helping me from last 1 year or more. And I am very happy with the services.

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    Reviewed Jan. 12, 2017

    Hi, Tech Support Expert. It was fine working with them. They helped me to fix my PC and devices past 2 years. I would highly recommend tech support expert to everyone whoever face issue with the computers. I would wish all good things for all the techs especially Jerry!

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    Staff

    Reviewed Jan. 12, 2017

    Very helpful and answered all my questions. Was very easy to understand and I am very happy with the results. My printer was not working and now I'm back in business. I have been needing tech support and security but didn't know how. Thank you...

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    Customer ServiceInstallation & Setup

    Reviewed Jan. 11, 2017

    Installation assistance for install of Bitdefender and computer cleanup. The Tech was very good for communicating and for callback with any problems that came up during the install and clean up for my computer. I would recommend him for all my friends for assistance.

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    Reviewed Jan. 11, 2017

    My experience was excellent! Everything was explained to me and I would HIGHLY recommend his services to a friend! I had an issue with my printer in the past tech support. Expert technician Vikram helped me to fix it, no charge. Then we had conversation again on 11th January 2017 where I signed up support for my computer and printer for one year thanks!

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    Customer ServiceStaff

    Reviewed Jan. 11, 2017

    I can't say enough of how wonderful my experience was. I called because I needed help installing a new fax machine I purchased. The technician ** had so much patience with me. It took a total of five hours. Mr. ** took time out of his evening with such a pleasant aura and demeanor that he did not mind staying on the phone to take care of our issues. He explained himself very well when he was guiding us through the steps. Mr. ** is very well spoken. He was an AWESOME REP... Will recommend him to anyone that has an issue with their HP device. You should have more representatives like him. He is a very a dedicated and hard worker. Thank you so much for your time and your service. Now I can relax, thanks to Mr. **. Thank You.

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    Installation & SetupStaff

    Reviewed Jan. 10, 2017

    I found the service to be extremely helpful. Vikram was wonderful. Very patient and helpful with all questions and helped me clean up my computer. I look forward to working with him again in the future with installation of computers and printers.

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    Customer ServiceStaff

    Reviewed Jan. 10, 2017

    MY experience with the Tech Support Expert was excellent. And the tech Jerry was very pleasant and I enjoyed the conversation and support very much. I would definitely like to recommend to anyone. I wish many success and phenomenal growth in future.

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    Customer ServiceStaff

    Reviewed Jan. 9, 2017

    I am very glad with the technician. He is a very good and understanding, very patient, good. I have a great experience with technician Vikram. Whenever I will have any problem with my devices I only want you. Technician was very friendly throughout the call. Highly appreciated.

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    Customer ServiceStaff

    Reviewed Jan. 9, 2017

    Jerry was patient, especially since I'm a senior citizen who's hard of hearing. At first, I had a trust issue. His actions made me feel secure. It feels good to know that I can call on my own personal technician to help me when problems occur with my computer. Thank you, Jerry for everything you did today.

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    Staff

    Reviewed Jan. 9, 2017

    I have been a customer of Tech Support Expert for over 3 years and they have provided me with great service every time I needed them. At one time they helped me with a scam on my computer and because of them I was able to get my money back. I will highly recommend them anybody who would want a support group.

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    Tech Support Expert
    Response from Tech Support Expert

    Hi Robert, thank you so much for taking time in sharing your experience and recommending us! We are happy to hear we have been helpful when you needed us. Our regular Tune-ups are definitely an excellent way to maintain your computer's performance and that's what we recommend to all our customers to give us a call once every 30 -45 days to avail the service. Please give us a call any time we can help, and we will be there. Always happy to help!

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    Staff

    Reviewed Jan. 6, 2017

    Tech Support Expert, The experience was very good and helpful for the issue in the past and today as well. The tech Jerry explained the thing very well. The Tech Support Expert services was good so I would like to recommend it to anybody. Thanks.

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    Staff

    Reviewed Jan. 5, 2017

    I called Tech Support and Kamal work with me with a trouble with my printer. As always he help me and had the patience to work with me and solve the problem right away. Thanks again to tech support and to all those that run the extra mileage to leave a satisfied customer.

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    Customer ServiceSales & Marketing

    Reviewed Jan. 4, 2017

    I was afraid this call was like many others who just want money and is a scam for the computer. I was happy with the technician who explained what I had done in the past and what needed to be done. I hope to enjoy the months ahead with your services.

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    Tech Support Expert Company Information

    Company Name:
    Tech Support Expert
    Company Type:
    Private
    Year Founded:
    2000
    Formerly Named:
    Tech Support Expert
    Address:
    6700 E. Pacific Coast Highway, Suite 201
    City:
    Long Beach
    State/Province:
    CA
    Postal Code:
    90803
    Country:
    United States
    Website:
    techsupportexpert.com