Overall Satisfaction Rating
4.97/5
  • 5 stars
    311
  • 4 stars
    11
  • 3 stars
    0
  • 2 stars
    0
  • 1 star
    0
Based on 322 ratings submitted in the last year
Show rating distribution

Tech Support Expert

ConsumerAffairs Accredited Brand

Tech Support Expert is ready to assist any of your technical issues. Offering a wide array of support, Tech Support Expert can handle anything from router or printer issue, to a slow PC or virus removal. You can rest assured that TechSupportExpert is ready to tackle the problem. When you contact Tech Support Expert, you will not only obtain top quality, hassle free service, but at a low cost. Our team of experts is ready to assist you and fix your technical issues in as little as one day. Contact us today to learn more about our services.

Read More Read More
Select stars to rate your experience
Very dissatisfied with the experience
Dissatisfied with the experience
Satisfied with the experience
Happy with the experience
Would recommend to a friend
Last updated: Oct. 16, 2017

322 Tech Support Expert Consumer Reviews and Complaints

Filter by:
Any
Verified Reviewer Verified Buyer
Original review: Oct. 16, 2017

The Tech was very patient and very helpful to fix the printer issue. He explained everything completely and very pleasant to work with. I would like recommend to anyone who is having the printer or computer issues. We signed up for the one year support plan and we hope that we will get the quality of support every time that we got today. Looking forward for the Future! Thanks.

Get expert advice delivered right to your inbox

We try to avoid the fluff and deliver tips and guides that really matter

    Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
    Unsubscribe easily whenever you want
    Verified Reviewer Verified Buyer
    Original review: Oct. 16, 2017

    The technician are very helpful (COMPUTER CLEANUP). I have been getting help me last 3 year and never regretted. Tech Support Expert have been always getting help me. So I would recommend Tech Support Expert to everyone who need help with computer and are not aware of many things about computer.

    Verified Reviewer Verified Buyer
    Original review: Oct. 15, 2017

    The tech that helped me in the chat box was professional and very informative. Based on what she (Alice) told me I felt confident to go ahead and speak to one of their tech support technicians and they did not disappoint. My laptop is working better than ever and I am extremely satisfied with their services. Thank you so much!!

    Verified Reviewer Verified Buyer
    Original review: Oct. 13, 2017

    Could not get the internet connected. Technician spent hours helping me. The computer is working great. Very happy and Satisfied with the services! The way tech Jerry helped me was great. I would recommend the services to anyone who is having the computer challenges. Thanks.

    Verified Reviewer Verified Buyer
    Original review: Oct. 13, 2017

    Ross helped with cleaning up my computer and then installed my software. I expected that he would clean up the computer, but I was pleasantly surprised that he helped me install my software as well. He was thorough and made sure everything was done to my satisfaction. I appreciate all his help.

    How do I know I can trust these reviews about Tech Support Expert?

    • 913,100 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Verified Reviewer Verified Buyer
    Original review: Oct. 13, 2017

    Problem with printer was resolved and McAfee security was installed by Dan. Dan was very helpful and very polite. I really enjoyed working with him. I would work with Dan and his company Tech Support Expert in future. I will definitely recommend their services to my friends.

    Verified Reviewer Verified Buyer
    Original review: Oct. 13, 2017

    Very friendly services. I have been with Tech Support Expert from last 3 years and never faced any trouble with their services. The service of Tech Support Expert is quite fast and never regret signing up for the support with these guys. Would recommend the services to anyone with computer and needing help.

    Verified Reviewer Verified Buyer
    Original review: Oct. 13, 2017

    Kamal was outstanding! He was able to clean my computer and explain the issues (downloading attachment error) whereas last night I spent 2 hours with a different tech and company and they were unable to resolve. Great job Kamal. I am keeping your extension for future use and also did a great job upselling programs!

    Verified Reviewer Verified Buyer
    Original review: Oct. 11, 2017

    Personal Computer And Connected Devices - The Services was very satisfied. And the tech Jerry was able to solve my problem to my satisfaction. And they solved my problem was fixed at one phone call. And signed up the one year support plan with them. And would like to recommend this services to anyone. Thanks.

    Verified Reviewer Verified Buyer
    Original review: Oct. 10, 2017

    I call in today to Tech Support Expert to get my software update, had my Flash driver install, Microsoft Words update, even I have already got my window upgraded but still the things was not working and I really thankful to Chris **. He fixed everything which I needed.

    Verified Reviewer Verified Buyer
    Original review: Oct. 10, 2017

    I have been a customer for 4 yrs of Tech Support Expert. Technicians here are very polite and quick to service you and they always call you back if we missed. Very nice to work with. I would recommend them to anyone looking for help on your computer.

    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2017

    The Technician Jerry was very knowledgeable and helpful to solve my printer issue. I was having a lot of trouble doing it myself and he explained clearly what has to be done. Nice job done by tech and I am very satisfied with the services. That way they helped me to fix my issue. Thanks.

    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2017

    Fast, efficient service with minimum sales pitch. Very pleased to have professional assistance after more than a few hours of frustration. Technician was very good at explaining the process as well as being patient with a frustrated consumer. Thank-you Jerry, it was a pleasure working with you. :) You were very kind.

    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2017

    Very helpful. This made life much easier. I was having no luck before talking to technician getting my router working. His help made all the difference and everything is working great now. I would to recommend this service to anyone who is having the computer and Router issue. Thanks.

    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2017

    Problem with getting the printer to respond to computer after several attempts. I contacted Tech Support Expert, and discussed situation and received help in fixing the problem and connecting. I have some concerns about cost and turning my computer over to others, however I expressed my concern, and talk with Dan about concerns and he assured me, this is apart of receiving help. Thanks, I appreciate your help.

    Verified Reviewer Verified Buyer
    Original review: Oct. 5, 2017

    Barry was wonderful. Very helpful and patient, went above and beyond to help me with my printer and other issues. I would definitely recommend Barry to anyone. He was able to fix all my issues. He made me understand. Very nice guy. I enjoyed while working with him. Great job done and keep it up!!

    Verified Reviewer Verified Buyer
    Original review: Oct. 5, 2017

    The technician, Barry, went over and above helping me with the printer and advising me on other problems. I will call on him in the future. He was very informative and thorough in cleaning up my PC. I am very pleased with the tech support. Thank you.

    Verified Reviewer Verified Buyer
    Original review: Oct. 4, 2017

    I got Tech Support Expert when needed help with my Microsoft product. I have been with Tech Support Expert from last three years and they have helped me every time I faced any issue with my devices. I would definitely recommend their services to anyone with computer.

    Verified Reviewer Verified Buyer
    Original review: Oct. 4, 2017

    The help that I received from the Tech Support Expert was satisfaction. I spoke to Roney tech technician. He mentioned about the plan to me and also give me advise for the monthly basis plan for the future so that I can take help in future if in case I get any issue.

    Verified Reviewer Verified Buyer
    Original review: Oct. 4, 2017

    Great service, quick response. I spoke to Roney. He just fixed my issue very quickly. He also mentioned me that if in case he face any issue with his devices in future whether it will be computer, printer, routers and cell phone he will take care of it for me. Thanks Roney for his support.

    Verified Reviewer Verified Buyer
    Original review: Oct. 3, 2017

    Very knowledgeable. Excellent service. I have been with tech support expert from last few years. They have helped me with repeaters security camera systems port forwarding and maintaining computers and printers. Very friendly technicians. Would like to recommend their services to anyone in need of computer assistance.

    Verified Reviewer Verified Buyer
    Original review: Oct. 2, 2017

    Printer and computer support - Very quick and first class service especially from Berry. I would gladly recommend the company and Berry to my best friends and family. I have been getting the service for over a year from Berry and he always exceeding my expectation. Love to have him on my side knowing I can count on him.

    Verified Reviewer Verified Buyer
    Original review: Sept. 29, 2017

    I was not sure if I wanted to do this but technician made me feel comfortable and provided me with sufficient information. I will recommend this service in future to my friends. I believe I will be able to use this computer after the service and upgrade done to it.

    Verified Reviewer Verified Buyer
    Original review: Sept. 28, 2017

    Printer support - Excellent help. Thank you for this service. Barry did really well. Head of the class. Explanations were clear and precise and easy to follow. This person would be very helpful even to persons who had a limited knowledge of computers. Thank you.

    Verified Reviewer Verified Buyer
    Original review: Sept. 27, 2017

    Barry was the technician who helped me with the printer as the printer was showing offline. He fixed the obstruction which was creating the problem. He made me understand. Very nice guy. I enjoyed while working with him. Great job done and keep it up!!

    Verified Reviewer Verified Buyer
    Original review: Sept. 26, 2017

    MY EXPERIENCE WITH MY COMPUTER WAS FIX AND THE TECH OFFER A PROTECT PLAN FOR 3 YEARS AND CLEAN UP. I spoke to Roney. He helped me with my printer and computer. My issue resolved and now suggested me for the future issue as well. If I will get any issue I will take care of it.

    Verified Reviewer Verified Buyer
    Original review: Sept. 26, 2017

    Good customer service skills. Good ability to explain problem and fix. I called to customer department to fix my issue with printer. I wasn't able to connect my printer with my iPad. Roney took the call. He just worked on my computer and my network and fixed my issue.

    Verified Reviewer Verified Buyer
    Original review: Sept. 25, 2017

    The Tech Jerry worked with me to set up my Wireless printer to print and Scan. The services was very good and the tech was very patient. So I am very satisfied with the services. I will be glad to recommend this services to my family and friends as well. Thanks.

    Verified Reviewer Verified Buyer
    Original review: Sept. 25, 2017

    The Tech Jerry was very patient with me and very pleasant. He fixed my HP Envy 4522 Printer issue to my Satisfaction. And I am very happy the way he educated me for the issue that he fixed. And I am sure that I have learnt lot of technical Stuff today!! Thanks.

    Verified Reviewer Verified Buyer
    Original review: Sept. 22, 2017

    Had a few issues with my new printer also computer. Many problems with computer behavior as technician observed issues which had to be fixed. All was fixed and the new printer is now up and running. I'm very satisfied. Thank you Chris ** for your help.

    Tech Support Expert Company Information

    Social media:
    Company Name:
    Tech Support Expert
    Company Type:
    Private
    Year Founded:
    2000
    Formerly Named:
    Tech Support Expert
    Address:
    6700 E. Pacific Coast Highway, Suite 201
    City:
    Long Beach
    State/Province:
    CA
    Postal Code:
    90803
    Country:
    United States
    Phone:
    800-742-9005
    Website:
    techsupportexpert.com