Tech Support Expert

Tech Support Expert

 5.0/5 (592 ratings)
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About Tech Support Expert

Tech Support Expert is ready to assist any of your technical issues Monday through Friday, 8:00 AM-5:00 PM PST. Offering a wide array of support, Tech Support Expert can handle anything from router or printer issue, to a slow PC or virus removal. You can rest assured that Tech Support Expert is ready to tackle the problem. When you contact Tech Support Expert, you will obtain top quality, hassle-free service at a low cost. Their team of experts is ready to assist you and fix your technical issues in as little as one day. Contact them today to learn more about their services.

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Tech Support Expert Reviews

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Page 1 Reviews 0 - 5
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 27, 2022

Dan, your support tech. was extremely helpful, patient and courteous. He provided me timelines on when the work would be completed and when it exceeded that timeline he called to inform me. I absolutely would recommend your support group. You are fortunate to have such a fantastic tech working for your company.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Aug. 4, 2022

I am very please with tech support the Chris has been giving to me. He is VERY PATIENT which is not easy to find these days. I recommend him highly. The tech support has been very helpful and he is always willing to answer my questions. I like it that they are prompt compared to other tech services which are very hard to reach.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 17, 2022

    Dan provided me EXCELLENT Customer Service with cleaning up the mess I have created on My Laptop. My initial issue was having difficulty with logging into a particular site. As the journey continued, I didn't realize I had a plethora of Malware on my laptop. Since, I have an Intel unit the suggestion was made to go back to McAfee. Norton has provided me with an Excellent product and the Customer Service is "TOP Notch". Thank You!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 12, 2022

    I would like to thank Dan for a wonderful HP experience. He is a true professional with great customer service skills. His ability to make me feel comfortable was exceptional (I am a Senior citizen who needs someone with a lot of patience). Thank you very much.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 27, 2022

    Your technical expert, Chris, was extremely knowledgeable in his ability to connect my laptop to my wireless Brother printer, and he did so effortlessly and patiently. In addition, he checked my computer's security which was very badly compromised and advised me to purchase a McAfee three year contract to avoid future problems. Though I do not make use of my laptop often because of my iPad and iPhone, I now feel comfortable in knowing that I have this protection. In addition to this, he willingly removed several of my antiquated antivirus programs plus others that I have never used or would use in the future. What a valuable asset this man is to your company! I cannot say enough good things.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 1, 2021

    Dan was very patient and helpful. I would recommend this to everyone. I like that he was courteous and placed all the icons I need on my front page. I am older and need all the help I can get. Again THANK YOU!!!!

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 9, 2021

    Not only was Dan polite, he had a very clear way of describing what was wrong and what he was going to do to fix the problems. He really knew what he was doing. He immediately understood our problem. Took over our computer and spent almost 2 hours and made everything work perfectly. I highly recommend him.

    Rivolye **

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 3, 2021

    Dan was incredible -- patient, articulate, and knowledgable. He fixed a network issue that's been persisting for a year while explaining what it would take to correct and prevent it. He was efficient and worth the price. Would use his service again.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 3, 2020

    I have tried to get my computer to talk to my printer for over a week. It was a mess!!! I felt like I'd tried everything and even got a member of my family to help me, as they have considerable experience. They couldn't, I was looking up on the internet for a tutorial and I don't know how I got your company pulled up but I got nervous and thought I'd made another mistake, but I decided to stay on and see if this could help as I had a deadline and REALLY needed my printer.

    I was blessed to get "Dan" yesterday! He was wonderful! He is patient, gives clear instructions and brilliant....HE FIX MY IMPOSSIBLE PROBLEM!!! I am so grateful to have my computer and printer friends again and talking to each other. He was very polite and followed though with everything he said he would do. I AM HAPPY!!! This is the best resource I could have. I would recommend this service to anyone. It's even better than asking family because it keeps the peace. Thank You Dan for fixing this complicated problem.

    Sincerely,

    Sharon

    7 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 27, 2020

    Experience was good and computer seems to be running faster now. Also internet connection is better.. Dan was a good tech and he was very helpful. I will recommend to a friend. I'm glad Dan called me because I had forgotten we had your service.

    2 people found this review helpful
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    Tech Support Expert author review by ConsumerAffairs Research Team

    TechSupportExpert provides remote computer assistance IT support for residential customers and small business owners. The company offers service for Microsoft and Apple software as well as hardware support for Macs, PCs, printers and routers. TechSupportExpert has been in business since 2000 and is part of E4site Inc.

    • Plans: TechSupportExpert offers four plans with varying levels of support for different numbers of devices. Service and support plans start at $99.

    • Expert help: The TechSupportExpert team has professionals with Microsoft, CompTIA and Cisco certifications. They are trained to provide enterprise-level support to residential clients and small business owners.

    • Backup: TechSupportExpert provides backup support to ensure their customers don’t lose access to their important files.

    • Free diagnosis: Consumers who are experiencing computer problems can call TechSupportExpert to have their problem diagnosed remotely for free. Once the problem is determined, consumers can choose whether or not to sign up for a TechSupportExpert plan.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Tech Support Expert Company Information

    Company Name:
    Tech Support Expert
    Company Type:
    Private
    Year Founded:
    2000
    Formerly Named:
    Tech Support Expert
    Address:
    6700 E. Pacific Coast Highway, Suite 201
    City:
    Long Beach
    State/Province:
    CA
    Postal Code:
    90803
    Country:
    United States
    Website:
    techsupportexpert.com