
Armstrong Steel Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Armstrong Steel
Armstrong Steel manufactures and ships pre-engineered steel structures. Buildings are do-it-yourself or professionally installed and offer versatility. By buying directly from Armstrong Steel, you work with a dedicated project manager who ensures permitting is followed. Retail purchasing options are also available. Armstrong Steel structures come with 35- to 50-year warranties.
Visit armstrongsteel.com- Long warranties
- DIY install
- Available nationwide
- Low maintenance
- Fluctuating steel prices
- Can be pricey
Armstrong Steel Reviews
Filter by Rating
- (258)
- (64)
- (24)
- (19)
- (40)
Popular Mentions
- 4,943,040 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,943,040 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Feb. 24, 2023
Malinda ** Was awesome to work with thru the process of getting the right building layout and pricing over so we can make that choice. Very knowledgeable on understand our wants and needs. If I need a second building later down the road will go thru Armstrong Steel again.
Josh, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Malinda. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!
Best,The Armstrong Steel Team
Reviewed Dec. 16, 2022
It was a pleasure working with Jonathan. He was very helpful, took the time to answer all my questions, and promptly sent out all the information that I requested. I would recommend Armstrong Steel, and Jonathan, to anyone looking for a quality steel building.
Thank you for the positive review, Kenneth. We're so happy you had a great experience with Jonathan and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask!
Best,The Armstrong Steel Team
Reviewed Dec. 2, 2022
This company has unrivaled customer service and follow through. I asked them to give me two years and follow up as we needed more time. They did just that. Super impressed. I am ready to move forward with my purchase.
Thank you for taking the time to share your positive experience with Armstrong Steel, Carson. Customer feedback enables our team to provide unparalleled service and products in the steel building industry. Please don’t hesitate to reach out if you have any questions or need additional assistance in the future.
Best,The Armstrong Steel Team
Reviewed Nov. 30, 2022
When I called to inquire - I was greeted with Excellent customer service from Dallin **! He was knowledgeable and was quick to answer all my questions. He was friendly, and w attentive to steel building inquiry! We will definitely do business with them again.
Annie, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Dallin. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!
Best,The Armstrong Steel Team
Reviewed Nov. 18, 2022
I spoke with Charlie ** at Armstrong's about a building, and was very pleased at helpful Charlie was and how easy the process to get a quote was. We discussed what I was looking for and in no time at all there was a render in my inbox. Very happy with the customer service!
David, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Charlie. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. Don't hesitate to reach out if you need any further information!
Best,The Armstrong Steel Team
Reviewed Oct. 31, 2022
Garrett ** has been amazing! He was super helpful for me planning my future in building a barndominium! He was very thorough in finding out exactly what I wanted and how I wanted it. The fact that you have such amazing people helping you, and the building is backed by a 50 year warranty I can’t imagine going wrong.
Kenny, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Garrett. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.
Best,The Armstrong Steel Team
Reviewed Oct. 31, 2022
Zach E was very helpful in my process of looking for a steel building! He was good at explaining everything I needed and was very prompt on calling me back and answering questions. He provided me with all the information I needed!
Thank you for the positive review, Steven. We're so happy you had a great experience with Zach and Armstrong Steel. If there is anything more we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed Oct. 31, 2022
Zach ** did an excellent job. The customer service was the best I’ve had in a long time without being overly pushy or wasting my time. I called regarding a metal building quote and was promptly called with the details and further information was given I wasn’t aware of which would make the product for my needs better. I would not hesitate to do business with them in the future.
Thank you so much for the kind words, James; we'll pass them along to Zach! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,The Armstrong Steel Team
Reviewed Oct. 7, 2022
Zach ** from Armstrong Steel Buildings was a fantastic person to work with. He got me all of the needed information for my customer, I am now waiting for them to start the project so we can order the building.
Thank you for sharing your feedback with us, Edward! We care deeply about our customers, and we are thrilled to hear that you have had a great experience working with Zach and our team.
Best,The Armstrong Steel Team
Reviewed Sept. 6, 2022
Mike G Is an Excellent rep. He was very informative in teaching me the ins and outs of steel buildings. The efficiency on how fast he got me everything I needed exceeded my expectations. I would give Armstrong a chance before signing with any other company.
Thank you, Brandon! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike.
Best,The Armstrong Steel Team
Reviewed Aug. 26, 2022
I signed our contract for a 40x60 steel building November 28, 2021. I was told that I would have the engineered plans in February and the building will be delivered in April. They have collected 30% down payment. That is the last time they have initiated contact with me. About every two months I attempt to contact them and eventually am told it will be another two months. It has been about a year and I was just told that I won't have things until next year. I still don't even have the engineered plans. They have graciously offered to cancel my order if I wish, but they will keep all my money, $20,000. No communication, broken promises, I feel like a hostage waiting for them to give us what they agreed to. I have attempted to call their "Customer Advocate". There is none. Everyone seems to be quitting.
Robert, thank you for sharing your concerns. We are committed to providing excellent customer care and would welcome the opportunity to speak with you about your project. Please consider emailing us at ClientAdvocate@armstrongsteel.com or calling us at 1-800-345-4610.
Regarding your project's initial contract payment, it's important to note that it isn't merely "a deposit." It's a clearly-stated, non-refundable payment that covers permit drawings, engineer wet-stamped blueprints, administrative functions, your project manager's time, etc.
The past 18 months have been very difficult for all industries. Fuel prices, a global labor crisis, steel shortages, inflation; these issues have affected material availability. Lumber, vegetables, beef, automobiles; everything has been affected.
It is important for Armstrong not to engineer a building before materials are available to be manufactured because there is a risk of the customer's county adopting a newer building code. Our customers don't want to pay for engineering twice, we don't want to have to charge folks for engineering twice.
Everyone at Armstrong is working diligently to improve the situation, and we are doing our best to manage this on a level of personalized commitment - from our factory to our corporate office, everyone in our organization is fighting to get every single building out to every single customer. Timelines are improving every month, and customers purchasing buildings today are receiving their buildings in a timely manner.
Best,The Armstrong Steel Team
Reviewed Aug. 11, 2022
Working with Brandon ** has been a blast. He really knows his buildings and the buyer's perspective. Got me where I wanted to be and under budget. Couldn't have asked for more insight and support. Can't wait to finish this project. It's going to be huge!
Chris
Thank you for the positive review, Chris. We're so happy you had a great experience with Brandon and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed Aug. 10, 2022
I just needed a quote for insurance purposes and James ** helped me out without a negative word. I've talked with many sales people and he let me talk to make sure he understood what I needed. Thank you James!
Thank you so much for the kind words, Sarah; we'll pass them along to James! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,The Armstrong Steel Team
Reviewed Aug. 2, 2022
In the beginning they are very helpful until they get your deposit and then crickets! It has been a year. No building and now they are almost doubling the price! Contacted them several times with either no contact back or giving us the runaround. They finally contacted us when we turned them into the BBB! I’m ready to join a class action against them! They refuse to give me my deposit back! The original price was 33k and now they want 61k! It’s not my fault it has taken them a year!
Charlotte,
We're extremely sorry to hear about your experience with Armstrong Steel. We have built a reputation on a strong foundation of customer service, and we apologize that this was your encounter with our company. We do our best to detail costs a customer might incur and provide a short and detailed explanation of what every customer is agreeing to on the first page of a purchase order. Total project costs - meaning the entire amount you will pay from conception to completion – is different for everyone based on size, shape, dimensions, roof pitch, location, building type, etc. We always do our best to absorb price fluctuations and shield our customers from increasing costs driven by economic factors outside our control. We sincerely apologize and will do our best to help with your situation if we possibly can. Please contact us at ClientAdvocate@armstrongsteel.com or at 1-800-345-4610 during our normal business hours.
Best,The Armstrong Steel Team
Reviewed July 28, 2022
I live in No. California aka "fire country". After speaking with Agent Derek ** of Armstrong Steel, I am convinced steel buildings are the answer to deter building fires and will consider my next building an Armstrong Steel building.
We’re glad to hear that you had a great experience working with our company, Maria! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.
Best,The Armstrong Steel Team
Reviewed July 21, 2022
I have just started my project with Derek **. He has been so extremely helpful and made me feel secure in my decision to go with you as a company. It is so hard to find a company that you can feel good about using, but Derek has made me feel good about all of my worries and has helped me by answering all of my questions and more. I am so excited to support this company and to get started on my project.
experience with Derek. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.
Best,The Armstrong Steel Team
Reviewed July 13, 2022
Customer service was very helpful. They were prompt and courteous. Mike g returned my phone call within an hour and with the current state of the economy and work force that is amazing. I am looking forward to doing business with Armstrong in the future.
Thank you for the positive review, Joshua. We're so happy you had a great experience with Mike and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed June 22, 2022
My husband loves his 'getaway' shop! With his pickup, Charger, and several other toys, we needed a protective yet enjoyable space for him. He's so handy that he built this shop with his own bare hands, sweat and, hard work. Everyone we know compliments him on how great the building looks! We're always happy to show off our Armstrong building.
We’re glad to hear that you had a great experience working with our company, Jackie! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices. Thank you for being a valued customer!
Best,The Armstrong Steel Team
Reviewed June 14, 2022
I chose Armstrong because the price was great for the quality building I received. The competition here in Texas was more expensive for not as great of quality. I trusted Armstrong Steel and really liked how they didn't required I pay most of it upfront, unlike other companies I had looked at who required 50%. Being able to pay the remaining balance upon delivery really put my mind at ease, I knew I was in good hands. I love my 50x100 barn!
Freddy, we’re thrilled to learn your steel building has exceeded your expectations. Stories like yours keep us committed to our mission of providing the best steel buildings in the industry to suit the needs of contractors, builders, and do-it-yourselfers. Thank you for being a valued customer.
Best,The Armstrong Steel Team
Reviewed May 28, 2022
Great customer service from Zach, Ultimately how our property is, we aren’t going to able to build the shop we want. He gave us a lot information and explained how different buildings have their supports located, making a difference in our plans. Zach also understood when we ran across issues that made it impossible for us to build our dream shop. Great value and customer service!
experience with Zach. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.
Best,The Armstrong Steel Team
Reviewed May 27, 2022
Building Shop 30x30 was great. Working with Chris on this project at this time I am not able to put in a new shop at the house. Thank you for the time spent on the project. I would like to send a recommending to any one that is looking for a shop to get built on their house and land. The only reason that I will not be building one is my back yard space is not large enough at this time at my house so I am working on getting the land that is next to my house. Chris was a huge help on the building project with me and I want to thank him for the help in the building project.
Thank you for the positive review, Edward. We're so happy you had a great experience with Chris and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed May 26, 2022
Brandon was extremely helpful in helping me figure out my next building. Even though it’s going to be a while until I build. He wasn’t pushy like other salesman. I am definitely going through Armstrong when I’m ready to build. And I’m definitely going to have Brandon as my salesman.
Thank you so much for the kind words, Danny; we'll pass them along to Brandon! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.
Best,The Armstrong Steel Team
Reviewed May 24, 2022
MIKE G. was very pro-active. He did not let my busy schedule deter him. He also was very respectful, informative and detailed. He also went the extra mile and remade a quote for me. Way to go MIKE! I wish there were more like you.
Jason
Thank you for the positive review, Jason. We're so happy you had a great experience with Mike and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed May 23, 2022
Zach ** was incredibly helpful when it came to helping me choose the right outbuilding for our needs. I do not have much experience in building construction and had a vague idea of what I was looking for. He took the time to explain the different types of roof lines and materials used in their builds and compared them to other outbuildings I was looking at. Definitely a great guide for a large undertaking in a project like my own.
Daphney, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Zach. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.
Best,The Armstrong Steel Team
Reviewed May 3, 2022
I was very pleased with this company. Their follow through was so good. They e-mailed and even called to let me know when the stove would be arriving and where it was in transit. Their prices were the best I found. I will do business with them again for sure.
Thank you for the positive review, Julie. We're so happy you had a great experience with Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed April 29, 2022
I cannot remember the last time that I received customer service like I have from Armstrong Steel. Our Armstrong Steel project manager, Jeremy, was extremely knowledgeable and assisted us at every turn. Kitty in the shipping department was on point and always had answers to our questions with respect to our scheduled delivery date. In short, everything went smoothly and you guys did everything we expected of you. I am sure that the other folks I didn't deal with directly are just as helpful - because it seems to be a part of your company's culture. We'd recommend Armstrong Steel to anyone building a manufacturing facility!
experience with Jeremy and Kitty. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.
Best,The Armstrong Steel Team
Reviewed April 28, 2022
We're in Princeton, West Virginia and we bought our church from Armstrong Steel. So far, so good. It's erected and looks great on the outside. We're still working on the interior finish out but our experience with your company was seamless, no regrets.
We’re glad to hear that you had a great experience working with our company, Jacob! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.
Best,The Armstrong Steel Team
Reviewed April 25, 2022
We are just in the beginning stages of deciding what type of building we want to go with on our future property, not ready to buy yet. I let them know that upfront but that didn't stop them from giving me the best customer service, answering all my questions, and giving me all the time and information I needed to make an informed decision. I worked with Conner ** and he was fantastic! Highly recommend!
Thank you for taking the time to share your positive experience with Armstrong Steel. Customer feedback enables our team to provide unparalleled service and products in the steel building industry. Please don’t hesitate to reach out if you have any questions or need assistance in the future.
Best,The Armstrong Steel Team
Reviewed April 22, 2022
My entire project from beginning to end with Armstrong, was a positive experience that I'll never forget. Everyone I worked with was always eager to help make my dream shop come true. I know I have the best product when it comes to steel buildings and my toys are always in a safe place. I'll be sure to continue to send people Armstrong Steel's way for any building needs.
We’re glad to hear that you had a great experience working with our company, Martin! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.
Best,The Armstrong Steel Team
Reviewed April 21, 2022
I felt that Armstrong really wanted to help me out, not just sell me something, and that meant a lot. From the moment I walked into Armstrong Steel, this place seemed like a big family and they were inviting me to be a part of it.
Thank you for the positive review, Dean. We're so happy you had a great experience with Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!
Best,The Armstrong Steel Team
Reviewed April 14, 2022
Chris ** was very helpful in giving me a quote for a building I am going to put on my land as a house in the country and includes the shipping for free. I highly recommend you giving him a call if you're interested in a steel building.
experience with Chris. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.
Best,The Armstrong Steel Team
Reviewed April 4, 2022
Great communication when working with this company. They were very timely and did well to try and work with us to answer all our questions and help us along this journey. Would definitely recommend working with them for any metal building needs, when we reached out to multiple other companies this one had the best price and best customer service.
We’re glad to hear that you had a great experience working with our company, Garren! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.
Best,The Armstrong Steel Team
Reviewed March 31, 2022
I am one of the Directors of the Fox River Trolley Museum in South Elgin IL, where we display and operate a collection of antique trolley cars. Our Board has started exploring options for additional storage buildings, looking to get more of our cars stored indoors. On their web site, Armstrong Steel offered the opportunity to obtain a quotation for one of their buildings and had several FAQs which were a great help for a non-architect like myself. Based on that, I requested a quotation for a building with some non-standard dimensions. I was very pleased with the quick response that Joni ** and her team at Armstrong provided. She developed a price for the building kit and walked me through their rules of thumb for the cost to erect the building on our site. These data were very helpful for our Board to begin the decision process among several differing options.
We love to hear it! We'll let Joni know about your experience.
Reviewed March 31, 2022
I’m starting my plans from retiring from the military and looking to build on some land. Brandon S. was professional, informational, and very knowledgeable of his job. Couldn’t of been more pleased. I look forward to start building on some land. I won’t go to anyone else and would recommend if you have any questions about building a steel building. Contact Brandon. I can assure you that he will get you the information you need.
Thank you for the kind words, Randall!
Reviewed March 26, 2022
Great company to work with! We were under time obligations to deliver on a project. We hired Great Western Building that still has not delivered the building. Armstrong stepped up and delivered the building when they said. I will only use Armstrong for my future steel building projects.
Thank you for the feedback, David! This is not the first time we've had to save the day for former Great Western Building customers. Cheers!
Reviewed March 23, 2022
I signed the contract for the building on February 24, 2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022. Then on Jan 24th, 2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st, 2022 she sent me another email. Said she was able to get the increase down to 21,013.47.
I told her I was not going to pay that either. She said if I cancel the order I will lose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.
Also does it cost $7,280.00 for a email of my cookie cutter blueprints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud? Here is a link to the BBB and some of the complaints on there. Some of which are very similar to mine. Armstrong Steel Corp | Complaints | Better Business Bureau Profile (**). Please do your research before signing a contract with this company!!! User's recommendation: Do not buy from Armstrong Steel!!!
roof pitch, location, building type, etc. In addition, we also publish steel building informative blogs, which point out ways to help a buyer make a realistic budget by accounting for expenses one might encounter. We sincerely apologize for your negative experience, and we do appreciate you taking the time to post your concerns. If you would like to speak further on this issue, please email us at ClientAdvocate@armstrongsteel.com or call us at 1-800-345-4610
during our normal business hours.
Best,The Armstrong Steel Team
Reviewed March 19, 2022
Brandon ** at Armstrong Steel Corp has a wealth of knowledge about anything concerning steel structures. He really helped point me in the right direction for what I'm wanting to build. Highly recommend him as well as the company. Response to communication fast also, emails back and phone calls returned quickly. Definitely ask for Brandon.
Thanks a lot, Levi!
Reviewed March 15, 2022
I had a great experience getting a quote from Armstrong Steel. Robert ** was friendly, knowledgeable, and very helpful getting me a prompt quote. If we end up going with this building, I have full confidence in Robert and Armstrong.
Thanks for taking the time to leave us this review, Rocco!
Reviewed March 6, 2022
Where is the option for NO STAR? Armstrong is worse than a sleazy used car dealership. At least at that car lot you actually leave with something you could at least scrap out. My husband and I signed a contract for a 30' x 80' metal building. We put +$15k for the deposit back in March 2021. Armstrong goes MIA for NINE MONTHS until November 2021 when we receive our preliminary drawings. We were verbally told we would get our building the first of the new year. Negative. The only thing we received at the new year was an additional +$52k in miscellaneous material price increases. A building we signed for at $40k is now over $90k and still no delivery date. It's been OVER A YEAR and still no resolution.
Hi Jenica, we appreciate you taking the time to write some feedback for us.
Price increases and unpredictable lead times have been an unfortunate side effect of a few major factors, including the events of 2020 and the pandemic. Right around the time you purchased your building, the entire steel industry was about to experience an unprecedented material shortage, the likes of which has never been seen before, and due to incredible demand during a time before anyone knew it would be so bad, some tough cases like yours occurred. We always do our best to absorb price fluctuations, but this has been an incredibly difficult year to navigate for all of us. We sincerely apologize for the reality of the situation; we have since improved our communication standards and will do our best to help with your situation if we possibly can.
If you would like to discuss further, please call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.
-Andres, Client Relations Manager
Reviewed March 3, 2022
The representative, Chris ** at Armstrong Steel has been very responsive the several times I have talked to him. He has given me answers to my many questions, several quotes on some options I am working out, and has a thorough explanation of the process and products. No other metal building company has been this responsive, helpful, and purely willing to help me.
Thank you for the review, Cammi!
Armstrong Steel Company Information
- Company Name:
- Armstrong Steel
- Year Founded:
- 2005
- Address:
- 2 Inverness Dr E Ste. #200
- City:
- Englewood
- State/Province:
- CO
- Postal Code:
- 80112
- Country:
- United States
- Website:
- armstrongsteel.com