Armstrong Steel Reviews

In the process of buying a building from Armstrong Steel and the customer service has been stellar. Joshua ** has been patient and organized with the many revisions to the project due to my changing circumstances. I feel great giving my business to this company. Thanks Joshua.

8/17/23- we have resolved our issues with Armstrong Steel. We are receiving our building in September of this year.

The company is very responsive and professional. Austin ** was my Building Consultant and he was extremely knowledgeable and able to quote exactly what I wanted. They are competitively priced and very high quality with great attention to detail. They were the most responsive company that I contacted.

Working with Alex was exceptional! Responsive, accurate and understanding, would 100% recommend! Quick to send drawings and pricing. Product is exceptional and well build. Construction system appears to be structurally sound with bolt-together assembly, many options for design and style.

Hello everyone. There admittedly is some negative press going around about this company BUT take a few minutes to check all the facts. Remember that IF people are making reviews it is typically the few that had a bad experience, or an exceptionally good experience. Were some people disappointed with their experience through the COVID crisis with delays and/or cost changes? Yes. However, COVID pricing affected all of us and still is. Finally we are starting to see some relief. I am not affiliated with this company at all but rather was working to get a building through them.

Malinda ** Was awesome to work with thru the process of getting the right building layout and pricing over so we can make that choice. Very knowledgeable on understand our wants and needs. If I need a second building later down the road will go thru Armstrong Steel again.

It was a pleasure working with Jonathan. He was very helpful, took the time to answer all my questions, and promptly sent out all the information that I requested. I would recommend Armstrong Steel, and Jonathan, to anyone looking for a quality steel building.

This company has unrivaled customer service and follow through. I asked them to give me two years and follow up as we needed more time. They did just that. Super impressed. I am ready to move forward with my purchase.

When I called to inquire - I was greeted with Excellent customer service from Dallin **! He was knowledgeable and was quick to answer all my questions. He was friendly, and w attentive to steel building inquiry! We will definitely do business with them again.

I spoke with Charlie ** at Armstrong's about a building, and was very pleased at helpful Charlie was and how easy the process to get a quote was. We discussed what I was looking for and in no time at all there was a render in my inbox. Very happy with the customer service!

Garrett ** has been amazing! He was super helpful for me planning my future in building a barndominium! He was very thorough in finding out exactly what I wanted and how I wanted it. The fact that you have such amazing people helping you, and the building is backed by a 50 year warranty I can’t imagine going wrong.

Zach E was very helpful in my process of looking for a steel building! He was good at explaining everything I needed and was very prompt on calling me back and answering questions. He provided me with all the information I needed!

Zach ** did an excellent job. The customer service was the best I’ve had in a long time without being overly pushy or wasting my time. I called regarding a metal building quote and was promptly called with the details and further information was given I wasn’t aware of which would make the product for my needs better. I would not hesitate to do business with them in the future.

Zach ** from Armstrong Steel Buildings was a fantastic person to work with. He got me all of the needed information for my customer, I am now waiting for them to start the project so we can order the building.

Mike G Is an Excellent rep. He was very informative in teaching me the ins and outs of steel buildings. The efficiency on how fast he got me everything I needed exceeded my expectations. I would give Armstrong a chance before signing with any other company.

I signed our contract for a 40x60 steel building November 28, 2021. I was told that I would have the engineered plans in February and the building will be delivered in April. They have collected 30% down payment. That is the last time they have initiated contact with me. About every two months I attempt to contact them and eventually am told it will be another two months. It has been about a year and I was just told that I won't have things until next year. I still don't even have the engineered plans. They have graciously offered to cancel my order if I wish, but they will keep all my money, $20,000. No communication, broken promises, I feel like a hostage waiting for them to give us what they agreed to. I have attempted to call their "Customer Advocate". There is none. Everyone seems to be quitting.

Working with Brandon ** has been a blast. He really knows his buildings and the buyer's perspective. Got me where I wanted to be and under budget. Couldn't have asked for more insight and support. Can't wait to finish this project. It's going to be huge!

I just needed a quote for insurance purposes and James ** helped me out without a negative word. I've talked with many sales people and he let me talk to make sure he understood what I needed. Thank you James!

In the beginning they are very helpful until they get your deposit and then crickets! It has been a year. No building and now they are almost doubling the price! Contacted them several times with either no contact back or giving us the runaround. They finally contacted us when we turned them into the BBB! I’m ready to join a class action against them! They refuse to give me my deposit back! The original price was 33k and now they want 61k! It’s not my fault it has taken them a year!

I live in No. California aka "fire country". After speaking with Agent Derek ** of Armstrong Steel, I am convinced steel buildings are the answer to deter building fires and will consider my next building an Armstrong Steel building.

I have just started my project with Derek **. He has been so extremely helpful and made me feel secure in my decision to go with you as a company. It is so hard to find a company that you can feel good about using, but Derek has made me feel good about all of my worries and has helped me by answering all of my questions and more. I am so excited to support this company and to get started on my project.

Customer service was very helpful. They were prompt and courteous. Mike g returned my phone call within an hour and with the current state of the economy and work force that is amazing. I am looking forward to doing business with Armstrong in the future.

My husband loves his 'getaway' shop! With his pickup, Charger, and several other toys, we needed a protective yet enjoyable space for him. He's so handy that he built this shop with his own bare hands, sweat and, hard work. Everyone we know compliments him on how great the building looks! We're always happy to show off our Armstrong building.

I chose Armstrong because the price was great for the quality building I received. The competition here in Texas was more expensive for not as great of quality. I trusted Armstrong Steel and really liked how they didn't required I pay most of it upfront, unlike other companies I had looked at who required 50%. Being able to pay the remaining balance upon delivery really put my mind at ease, I knew I was in good hands. I love my 50x100 barn!

Great customer service from Zach, Ultimately how our property is, we aren’t going to able to build the shop we want. He gave us a lot information and explained how different buildings have their supports located, making a difference in our plans. Zach also understood when we ran across issues that made it impossible for us to build our dream shop. Great value and customer service!

Building Shop 30x30 was great. Working with Chris on this project at this time I am not able to put in a new shop at the house. Thank you for the time spent on the project. I would like to send a recommending to any one that is looking for a shop to get built on their house and land. The only reason that I will not be building one is my back yard space is not large enough at this time at my house so I am working on getting the land that is next to my house. Chris was a huge help on the building project with me and I want to thank him for the help in the building project.

Brandon was extremely helpful in helping me figure out my next building. Even though it’s going to be a while until I build. He wasn’t pushy like other salesman. I am definitely going through Armstrong when I’m ready to build. And I’m definitely going to have Brandon as my salesman.

MIKE G. was very pro-active. He did not let my busy schedule deter him. He also was very respectful, informative and detailed. He also went the extra mile and remade a quote for me. Way to go MIKE! I wish there were more like you.

Zach ** was incredibly helpful when it came to helping me choose the right outbuilding for our needs. I do not have much experience in building construction and had a vague idea of what I was looking for. He took the time to explain the different types of roof lines and materials used in their builds and compared them to other outbuildings I was looking at. Definitely a great guide for a large undertaking in a project like my own.

I was very pleased with this company. Their follow through was so good. They e-mailed and even called to let me know when the stove would be arriving and where it was in transit. Their prices were the best I found. I will do business with them again for sure.

I cannot remember the last time that I received customer service like I have from Armstrong Steel. Our Armstrong Steel project manager, Jeremy, was extremely knowledgeable and assisted us at every turn. Kitty in the shipping department was on point and always had answers to our questions with respect to our scheduled delivery date. In short, everything went smoothly and you guys did everything we expected of you. I am sure that the other folks I didn't deal with directly are just as helpful - because it seems to be a part of your company's culture. We'd recommend Armstrong Steel to anyone building a manufacturing facility!

We're in Princeton, West Virginia and we bought our church from Armstrong Steel. So far, so good. It's erected and looks great on the outside. We're still working on the interior finish out but our experience with your company was seamless, no regrets.

We are just in the beginning stages of deciding what type of building we want to go with on our future property, not ready to buy yet. I let them know that upfront but that didn't stop them from giving me the best customer service, answering all my questions, and giving me all the time and information I needed to make an informed decision. I worked with Conner ** and he was fantastic! Highly recommend!

My entire project from beginning to end with Armstrong, was a positive experience that I'll never forget. Everyone I worked with was always eager to help make my dream shop come true. I know I have the best product when it comes to steel buildings and my toys are always in a safe place. I'll be sure to continue to send people Armstrong Steel's way for any building needs.

I felt that Armstrong really wanted to help me out, not just sell me something, and that meant a lot. From the moment I walked into Armstrong Steel, this place seemed like a big family and they were inviting me to be a part of it.

Chris ** was very helpful in giving me a quote for a building I am going to put on my land as a house in the country and includes the shipping for free. I highly recommend you giving him a call if you're interested in a steel building.

Great communication when working with this company. They were very timely and did well to try and work with us to answer all our questions and help us along this journey. Would definitely recommend working with them for any metal building needs, when we reached out to multiple other companies this one had the best price and best customer service.

I am one of the Directors of the Fox River Trolley Museum in South Elgin IL, where we display and operate a collection of antique trolley cars. Our Board has started exploring options for additional storage buildings, looking to get more of our cars stored indoors. On their web site, Armstrong Steel offered the opportunity to obtain a quotation for one of their buildings and had several FAQs which were a great help for a non-architect like myself. Based on that, I requested a quotation for a building with some non-standard dimensions. I was very pleased with the quick response that Joni ** and her team at Armstrong provided. She developed a price for the building kit and walked me through their rules of thumb for the cost to erect the building on our site. These data were very helpful for our Board to begin the decision process among several differing options.

I’m starting my plans from retiring from the military and looking to build on some land. Brandon S. was professional, informational, and very knowledgeable of his job. Couldn’t of been more pleased. I look forward to start building on some land. I won’t go to anyone else and would recommend if you have any questions about building a steel building. Contact Brandon. I can assure you that he will get you the information you need.

Great company to work with! We were under time obligations to deliver on a project. We hired Great Western Building that still has not delivered the building. Armstrong stepped up and delivered the building when they said. I will only use Armstrong for my future steel building projects.