Armstrong Steel Reviews

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About Armstrong Steel

Armstrong Steel manufactures and ships pre-engineered steel structures. Buildings are do-it-yourself or professionally installed and offer versatility. By buying directly from Armstrong Steel, you work with a dedicated project manager who ensures permitting is followed. Retail purchasing options are also available. Armstrong Steel structures come with 35- to 50-year warranties.

Pros
  • Long warranties
  • DIY install
  • Available nationwide
  • Low maintenance
Cons
  • Fluctuating steel prices
  • Can be pricey

Armstrong Steel Reviews

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    • 4,697,285 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
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    How do I know I can trust these reviews about Armstrong Steel?
    • 4,697,285 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Customer Service

    Reviewed Dec. 2, 2022

    This company has unrivaled customer service and follow through. I asked them to give me two years and follow up as we needed more time. They did just that. Super impressed. I am ready to move forward with my purchase.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for taking the time to share your positive experience with Armstrong Steel, Carson. Customer feedback enables our team to provide unparalleled service and products in the steel building industry. Please don’t hesitate to reach out if you have any questions or need additional assistance in the future.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2022

    When I called to inquire - I was greeted with Excellent customer service from Dallin **! He was knowledgeable and was quick to answer all my questions. He was friendly, and w attentive to steel building inquiry! We will definitely do business with them again.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Annie, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Dallin. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. If there is anything we can help you with, don't hesitate to ask!

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 18, 2022

    I spoke with Charlie ** at Armstrong's about a building, and was very pleased at helpful Charlie was and how easy the process to get a quote was. We discussed what I was looking for and in no time at all there was a render in my inbox. Very happy with the customer service!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    David, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience working with Charlie. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. Don't hesitate to reach out if you need any further information!

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed Oct. 31, 2022

    Garrett ** has been amazing! He was super helpful for me planning my future in building a barndominium! He was very thorough in finding out exactly what I wanted and how I wanted it. The fact that you have such amazing people helping you, and the building is backed by a 50 year warranty I can’t imagine going wrong.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Kenny, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Garrett. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Oct. 31, 2022

    Zach E was very helpful in my process of looking for a steel building! He was good at explaining everything I needed and was very prompt on calling me back and answering questions. He provided me with all the information I needed!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Steven. We're so happy you had a great experience with Zach and Armstrong Steel. If there is anything more we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 31, 2022

    Zach ** did an excellent job. The customer service was the best I’ve had in a long time without being overly pushy or wasting my time. I called regarding a metal building quote and was promptly called with the details and further information was given I wasn’t aware of which would make the product for my needs better. I would not hesitate to do business with them in the future.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you so much for the kind words, James; we'll pass them along to Zach! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed Oct. 7, 2022

    Zach ** from Armstrong Steel Buildings was a fantastic person to work with. He got me all of the needed information for my customer, I am now waiting for them to start the project so we can order the building.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for sharing your feedback with us, Edward! We care deeply about our customers, and we are thrilled to hear that you have had a great experience working with Zach and our team.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2022

    Mike G Is an Excellent rep. He was very informative in teaching me the ins and outs of steel buildings. The efficiency on how fast he got me everything I needed exceeded my expectations. I would give Armstrong a chance before signing with any other company.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you, Brandon! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Mike.

    Best,

    The Armstrong Steel Team

    Customer Service

    Reviewed Aug. 26, 2022

    I signed our contract for a 40x60 steel building November 28, 2021. I was told that I would have the engineered plans in February and the building will be delivered in April. They have collected 30% down payment. That is the last time they have initiated contact with me. About every two months I attempt to contact them and eventually am told it will be another two months. It has been about a year and I was just told that I won't have things until next year. I still don't even have the engineered plans. They have graciously offered to cancel my order if I wish, but they will keep all my money, $20,000. No communication, broken promises, I feel like a hostage waiting for them to give us what they agreed to. I have attempted to call their "Customer Advocate". There is none. Everyone seems to be quitting.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Robert, thank you for sharing your concerns. We are committed to providing excellent customer care and would welcome the opportunity to speak with you about your project. Please consider emailing us at ClientAdvocate@armstrongsteel.com or calling us at 1-800-345-4610.

    Regarding your project's initial contract payment, it's important to note that it isn't merely "a deposit." It's a clearly-stated, non-refundable payment that covers permit drawings, engineer wet-stamped blueprints, administrative functions, your project manager's time, etc.

    The past 18 months have been very difficult for all industries. Fuel prices, a global labor crisis, steel shortages, inflation; these issues have affected material availability. Lumber, vegetables, beef, automobiles; everything has been affected.

    It is important for Armstrong not to engineer a building before materials are available to be manufactured because there is a risk of the customer's county adopting a newer building code. Our customers don't want to pay for engineering twice, we don't want to have to charge folks for engineering twice.

    Everyone at Armstrong is working diligently to improve the situation, and we are doing our best to manage this on a level of personalized commitment - from our factory to our corporate office, everyone in our organization is fighting to get every single building out to every single customer. Timelines are improving every month, and customers purchasing buildings today are receiving their buildings in a timely manner.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed Aug. 11, 2022

    Working with Brandon ** has been a blast. He really knows his buildings and the buyer's perspective. Got me where I wanted to be and under budget. Couldn't have asked for more insight and support. Can't wait to finish this project. It's going to be huge!

    Sincerely. Thanks again!

    Chris

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Chris. We're so happy you had a great experience with Brandon and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Verified purchase
    PriceStaff

    Reviewed Aug. 10, 2022

    I just needed a quote for insurance purposes and James ** helped me out without a negative word. I've talked with many sales people and he let me talk to make sure he understood what I needed. Thank you James!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you so much for the kind words, Sarah; we'll pass them along to James! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

    Best,

    The Armstrong Steel Team

    PriceStaff

    Reviewed Aug. 2, 2022

    In the beginning they are very helpful until they get your deposit and then crickets! It has been a year. No building and now they are almost doubling the price! Contacted them several times with either no contact back or giving us the runaround. They finally contacted us when we turned them into the BBB! I’m ready to join a class action against them! They refuse to give me my deposit back! The original price was 33k and now they want 61k! It’s not my fault it has taken them a year!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Charlotte,

    We're extremely sorry to hear about your experience with Armstrong Steel. We have built a reputation on a strong foundation of customer service, and we apologize that this was your encounter with our company. We do our best to detail costs a customer might incur and provide a short and detailed explanation of what every customer is agreeing to on the first page of a purchase order. Total project costs - meaning the entire amount you will pay from conception to completion – is different for everyone based on size, shape, dimensions, roof pitch, location, building type, etc. We always do our best to absorb price fluctuations and shield our customers from increasing costs driven by economic factors outside our control. We sincerely apologize and will do our best to help with your situation if we possibly can. Please contact us at ClientAdvocate@armstrongsteel.com or at 1-800-345-4610 during our normal business hours.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed July 28, 2022

    I live in No. California aka "fire country". After speaking with Agent Derek ** of Armstrong Steel, I am convinced steel buildings are the answer to deter building fires and will consider my next building an Armstrong Steel building.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We’re glad to hear that you had a great experience working with our company, Maria! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed July 21, 2022

    I have just started my project with Derek **. He has been so extremely helpful and made me feel secure in my decision to go with you as a company. It is so hard to find a company that you can feel good about using, but Derek has made me feel good about all of my worries and has helped me by answering all of my questions and more. I am so excited to support this company and to get started on my project.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel
    Thank you for the positive feedback, Emillia! We’re extremely happy to hear you had a positive

    experience with Derek. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 13, 2022

    Customer service was very helpful. They were prompt and courteous. Mike g returned my phone call within an hour and with the current state of the economy and work force that is amazing. I am looking forward to doing business with Armstrong in the future.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Joshua. We're so happy you had a great experience with Mike and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Staff

    Reviewed June 22, 2022

    My husband loves his 'getaway' shop! With his pickup, Charger, and several other toys, we needed a protective yet enjoyable space for him. He's so handy that he built this shop with his own bare hands, sweat and, hard work. Everyone we know compliments him on how great the building looks! We're always happy to show off our Armstrong building.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We’re glad to hear that you had a great experience working with our company, Jackie! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices. Thank you for being a valued customer!

    Best,

    The Armstrong Steel Team

    Price

    Reviewed June 14, 2022

    I chose Armstrong because the price was great for the quality building I received. The competition here in Texas was more expensive for not as great of quality. I trusted Armstrong Steel and really liked how they didn't required I pay most of it upfront, unlike other companies I had looked at who required 50%. Being able to pay the remaining balance upon delivery really put my mind at ease, I knew I was in good hands. I love my 50x100 barn!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Freddy, we’re thrilled to learn your steel building has exceeded your expectations. Stories like yours keep us committed to our mission of providing the best steel buildings in the industry to suit the needs of contractors, builders, and do-it-yourselfers. Thank you for being a valued customer.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServiceStaff

    Reviewed May 28, 2022

    Great customer service from Zach, Ultimately how our property is, we aren’t going to able to build the shop we want. He gave us a lot information and explained how different buildings have their supports located, making a difference in our plans. Zach also understood when we ran across issues that made it impossible for us to build our dream shop. Great value and customer service!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel
    Griffin, thank you for the positive feedback! We’re extremely happy to hear you had a positive

    experience with Zach. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

    Best,

    The Armstrong Steel Team

    Verified purchase

    Reviewed May 27, 2022

    Building Shop 30x30 was great. Working with Chris on this project at this time I am not able to put in a new shop at the house. Thank you for the time spent on the project. I would like to send a recommending to any one that is looking for a shop to get built on their house and land. The only reason that I will not be building one is my back yard space is not large enough at this time at my house so I am working on getting the land that is next to my house. Chris was a huge help on the building project with me and I want to thank him for the help in the building project.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Edward. We're so happy you had a great experience with Chris and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed May 26, 2022

    Brandon was extremely helpful in helping me figure out my next building. Even though it’s going to be a while until I build. He wasn’t pushy like other salesman. I am definitely going through Armstrong when I’m ready to build. And I’m definitely going to have Brandon as my salesman.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you so much for the kind words, Danny; we'll pass them along to Brandon! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 24, 2022

    MIKE G. was very pro-active. He did not let my busy schedule deter him. He also was very respectful, informative and detailed. He also went the extra mile and remade a quote for me. Way to go MIKE! I wish there were more like you.

    Cheers!

    Jason

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Jason. We're so happy you had a great experience with Mike and Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Verified purchase
    Staff

    Reviewed May 23, 2022

    Zach ** was incredibly helpful when it came to helping me choose the right outbuilding for our needs. I do not have much experience in building construction and had a vague idea of what I was looking for. He took the time to explain the different types of roof lines and materials used in their builds and compared them to other outbuildings I was looking at. Definitely a great guide for a large undertaking in a project like my own.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Daphney, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Zach. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

    Best,

    The Armstrong Steel Team

    Customer ServicePrice

    Reviewed May 3, 2022

    I was very pleased with this company. Their follow through was so good. They e-mailed and even called to let me know when the stove would be arriving and where it was in transit. Their prices were the best I found. I will do business with them again for sure.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Julie. We're so happy you had a great experience with Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Customer ServicePunctuality & SpeedStaff

    Reviewed April 29, 2022

    I cannot remember the last time that I received customer service like I have from Armstrong Steel. Our Armstrong Steel project manager, Jeremy, was extremely knowledgeable and assisted us at every turn. Kitty in the shipping department was on point and always had answers to our questions with respect to our scheduled delivery date. In short, everything went smoothly and you guys did everything we expected of you. I am sure that the other folks I didn't deal with directly are just as helpful - because it seems to be a part of your company's culture. We'd recommend Armstrong Steel to anyone building a manufacturing facility!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel
    William, thank you for the positive feedback! We’re extremely happy to hear you had a positive

    experience with Jeremy and Kitty. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

    Best,

    The Armstrong Steel Team

    Reviewed April 28, 2022

    We're in Princeton, West Virginia and we bought our church from Armstrong Steel. So far, so good. It's erected and looks great on the outside. We're still working on the interior finish out but our experience with your company was seamless, no regrets.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We’re glad to hear that you had a great experience working with our company, Jacob! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServiceStaff

    Reviewed April 25, 2022

    We are just in the beginning stages of deciding what type of building we want to go with on our future property, not ready to buy yet. I let them know that upfront but that didn't stop them from giving me the best customer service, answering all my questions, and giving me all the time and information I needed to make an informed decision. I worked with Conner ** and he was fantastic! Highly recommend!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for taking the time to share your positive experience with Armstrong Steel. Customer feedback enables our team to provide unparalleled service and products in the steel building industry. Please don’t hesitate to reach out if you have any questions or need assistance in the future.

    Best,

    The Armstrong Steel Team

    Staff

    Reviewed April 22, 2022

    My entire project from beginning to end with Armstrong, was a positive experience that I'll never forget. Everyone I worked with was always eager to help make my dream shop come true. I know I have the best product when it comes to steel buildings and my toys are always in a safe place. I'll be sure to continue to send people Armstrong Steel's way for any building needs.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We’re glad to hear that you had a great experience working with our company, Martin! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.

    Best,

    The Armstrong Steel Team

    Staff

    Reviewed April 21, 2022

    I felt that Armstrong really wanted to help me out, not just sell me something, and that meant a lot. From the moment I walked into Armstrong Steel, this place seemed like a big family and they were inviting me to be a part of it.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the positive review, Dean. We're so happy you had a great experience with Armstrong Steel. If there is anything we can help you with, don't hesitate to ask. We hope you enjoy your building!

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer Service

    Reviewed April 14, 2022

    Chris ** was very helpful in giving me a quote for a building I am going to put on my land as a house in the country and includes the shipping for free. I highly recommend you giving him a call if you're interested in a steel building.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel
    Hi Jennifer, thank you for the positive feedback! We’re extremely happy to hear you had a positive

    experience with Chris. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed April 4, 2022

    Great communication when working with this company. They were very timely and did well to try and work with us to answer all our questions and help us along this journey. Would definitely recommend working with them for any metal building needs, when we reached out to multiple other companies this one had the best price and best customer service.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We’re glad to hear that you had a great experience working with our company, Garren! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServiceStaff

    Reviewed March 31, 2022

    I am one of the Directors of the Fox River Trolley Museum in South Elgin IL, where we display and operate a collection of antique trolley cars. Our Board has started exploring options for additional storage buildings, looking to get more of our cars stored indoors. On their web site, Armstrong Steel offered the opportunity to obtain a quotation for one of their buildings and had several FAQs which were a great help for a non-architect like myself. Based on that, I requested a quotation for a building with some non-standard dimensions. I was very pleased with the quick response that Joni ** and her team at Armstrong provided. She developed a price for the building kit and walked me through their rules of thumb for the cost to erect the building on our site. These data were very helpful for our Board to begin the decision process among several differing options.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We love to hear it! We'll let Joni know about your experience.

    Verified purchase
    Staff

    Reviewed March 31, 2022

    I’m starting my plans from retiring from the military and looking to build on some land. Brandon S. was professional, informational, and very knowledgeable of his job. Couldn’t of been more pleased. I look forward to start building on some land. I won’t go to anyone else and would recommend if you have any questions about building a steel building. Contact Brandon. I can assure you that he will get you the information you need.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the kind words, Randall!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 26, 2022

    Great company to work with! We were under time obligations to deliver on a project. We hired Great Western Building that still has not delivered the building. Armstrong stepped up and delivered the building when they said. I will only use Armstrong for my future steel building projects.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the feedback, David! This is not the first time we've had to save the day for former Great Western Building customers. Cheers!

    Customer ServiceContract & TermsPrice

    Reviewed March 23, 2022

    I signed the contract for the building on February 24, 2021. I just received the blueprints via email on Jan.11, 2022, and the shipping agreement on Jan 12, 2022. Then on Jan 24th, 2022 after talking to her on the phone, she sends me a email for verification of purchase which had a $31,520.21 increase on it over and above the original price that they agreed to in the contract. I told her on the phone that was ridiculous. More than a 100% increase from the price we agreed on. Then on Feb 1st, 2022 she sent me another email. Said she was able to get the increase down to 21,013.47.

    I told her I was not going to pay that either. She said if I cancel the order I will lose my $7,280.00 deposit. Then she said the price of steel is going down a little and maybe in 6 months it might be cheaper. I was thinking that if they would have stuck to their contract of delivery within 3 months then there would not have been any steel increase.

    Also does it cost $7,280.00 for a email of my cookie cutter blueprints, after a year of waiting on them? I tried reaching out to Andres the client relations manager and got nothing from him as well. Is this not Fraud? Here is a link to the BBB and some of the complaints on there. Some of which are very similar to mine. Armstrong Steel Corp | Complaints | Better Business Bureau Profile (**). Please do your research before signing a contract with this company!!! User's recommendation: Do not buy from Armstrong Steel!!!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel
    We understand, for many people, a steel building is a once in a lifetime purchase and strive to provide an exceptional experience. We do our best to detail costs a customer might incur and provide a short and detailed explanation of what every customer is agreeing to on the first page of a purchase order. Total project costs - meaning the entire amount you will pay from conception to completion – is different for everyone based on size, shape, dimensions,
    roof pitch, location, building type, etc. In addition, we also publish steel building informative blogs, which point out ways to help a buyer make a realistic budget by accounting for expenses one might encounter. We sincerely apologize for your negative experience, and we do appreciate you taking the time to post your concerns. If you would like to speak further on this issue, please email us at ClientAdvocate@armstrongsteel.com or call us at 1-800-345-4610

    during our normal business hours.

    Best,

    The Armstrong Steel Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 19, 2022

    Brandon ** at Armstrong Steel Corp has a wealth of knowledge about anything concerning steel structures. He really helped point me in the right direction for what I'm wanting to build. Highly recommend him as well as the company. Response to communication fast also, emails back and phone calls returned quickly. Definitely ask for Brandon.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Levi!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed March 15, 2022

    I had a great experience getting a quote from Armstrong Steel. Robert ** was friendly, knowledgeable, and very helpful getting me a prompt quote. If we end up going with this building, I have full confidence in Robert and Armstrong.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks for taking the time to leave us this review, Rocco!

    Price

    Reviewed March 6, 2022

    Where is the option for NO STAR? Armstrong is worse than a sleazy used car dealership. At least at that car lot you actually leave with something you could at least scrap out. My husband and I signed a contract for a 30' x 80' metal building. We put +$15k for the deposit back in March 2021. Armstrong goes MIA for NINE MONTHS until November 2021 when we receive our preliminary drawings. We were verbally told we would get our building the first of the new year. Negative. The only thing we received at the new year was an additional +$52k in miscellaneous material price increases. A building we signed for at $40k is now over $90k and still no delivery date. It's been OVER A YEAR and still no resolution.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Hi Jenica, we appreciate you taking the time to write some feedback for us.

    Price increases and unpredictable lead times have been an unfortunate side effect of a few major factors, including the events of 2020 and the pandemic. Right around the time you purchased your building, the entire steel industry was about to experience an unprecedented material shortage, the likes of which has never been seen before, and due to incredible demand during a time before anyone knew it would be so bad, some tough cases like yours occurred. We always do our best to absorb price fluctuations, but this has been an incredibly difficult year to navigate for all of us. We sincerely apologize for the reality of the situation; we have since improved our communication standards and will do our best to help with your situation if we possibly can.

    If you would like to discuss further, please call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase
    Staff

    Reviewed March 3, 2022

    The representative, Chris ** at Armstrong Steel has been very responsive the several times I have talked to him. He has given me answers to my many questions, several quotes on some options I am working out, and has a thorough explanation of the process and products. No other metal building company has been this responsive, helpful, and purely willing to help me.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the review, Cammi!

    Verified purchase
    Staff

    Reviewed March 2, 2022

    Spoke with Chris a lot during this process. He was very helpful and I appreciate his efforts. I did not end up buying one at this time, as I am in the research phase, but I will be back for more in the future.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We love it, thanks James!

    Verified purchase
    Staff

    Reviewed March 1, 2022

    I have been working with Conner ** on getting quotes for our, what seems to be, ever-changing project we have going on and he has been amazing. He has had to deal with a lot of changes and has happily helped us out and we could not be any more grateful. Conner's helpfulness and willingness to go above and beyond is a big reason for us choosing Armstrong.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Jason!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2022

    I want to tell Armstrong how blessed I was having such a qualified, caring, helpful employee, Joshua ** Building Consultant help me. Joshua took time to help me with a quote for a building I was looking into getting. You see my husband was the decision maker. He and his mom died 3 weeks and 4 days apart each with COVID19 pneumonia last July and August. Then 2 weeks after my husband's death hurricane Ida came through South Louisiana and damaged my house and blew down my husband's shed. Joshua explained everything to me and sent me emails to help me see exactly what he was talking about. I appreciate his time and understanding and knowledge in your company. I had a great experience talking on the phone with him. Thanks again to Joshua **, I appreciated his patience with me, when I needed it the most. God bless, Sincerely, Julie G. South Louisiana. 2/17/2022

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you Julie!

    JonNel increased rating by 1 star.
    Customer ServiceSales & MarketingPriceStaff
    After a positive interaction with Armstrong Steel, JonNel increased their star rating on June 20, 2023.

    Updated review: June 20, 2023

    This review has been resolved.

    Original Review: Feb. 4, 2022

    UPDATED on 03/08/2022: Andres the client relations manager will reply to all current bad reviews and blame it on the Covid pandemic and steel prices but yet WILL NOT refund your deposit because, hey it's not their fault so they say! So how is it our fault? How do they justify keeping our deposit? If they had delivered our building in June 2021 when they were supposed to, there would be no higher steel prices. Armstrong Steel has been cheating the consumer one way or another for years now, way before any pandemic.

    This is just another and current excuse they are using, so please just do your homework and find out the truth about this company before signing any document. You will regret it if you deal with Armstrong Steel. If they want to make it right with many of us that they have lied to & stole our deposits, then they would do so. A reputable company will give you a guaranteed quote based off of inventory they have in stock...Correct? Not This company, they are out for one thing only!

    Original Review: Buyer Beware!!!!! We ordered a building from Armstrong Steel back in Feb 2021. They told us our price would be guaranteed if we signed by a certain date. Delivery was to be in June 2021. They strung us along for months with many many excuses. And placed other orders in front of ours because others had an option to pay an expedited fee. We finally received the permit drawings back in November 2021. And we were told our building would go into the fabrications process. So, today 2/3/22, I decided to find out the status of our building. Not only has it NOT gone into fabrication but now they want to charge us an additional $42,000.00 for our 32x46x16 building!!! That is more than a 100% increase.

    They are now trying to charge us $82,000 for this small shop!! This building doesn't even include any garage doors or man doors!!! Our first initial signed purchase order out the door was $40,582.49. They have our $15,000 down payment that they will not refund. They strung us along for months waited for the prices to go up and now will not deliver our building for the signed & agreed price. This is a complete scam and a crime against the consumer. Legal action needs to be taken and a class action lawsuit needs to be filed. Please do your homework before you sign any contracts with Armstrong Steel. I will be hiring an attorney if they do not refund my money or make this right.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Hi JonNel, thank you for the feedback.

    To address some of your concerns; this is not what anyone wants. You purchased your building before anyone had any idea that the steel industry would experience such a crisis. Steel pricing has always fluctuated, and normally we have been able to absorb these fluctuations, but the events of 2020 have caused a ripple effect that has made steel prices (and lead times) extremely volatile and unpredictable, especially during that time frame.

    We always do our best to shield our customers from fluctuating prices, but the price increases brought on by COVID and exacerbated by this administration’s policies were unavoidable. In your case it was a major price increase, and while the steel industry is now bouncing back, some cases like yours have been very hard for everyone to navigate. We apologize for the unfortunate circumstances.

    If you would like to discuss further, please call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 11, 2022

    I’ve been working with Chris ** and he has been absolutely amazing. Very informative, knows his stuff well, and has tried getting me the best deal in the timeframe we were looking at. Was very available to answer any questions.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks, Jillian! Consumer Affairs removes personal information, but we know who you're talking about.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 5, 2022

    I would recommend anyone to get a quote from Brandon **. He was very professional and extremely helpful. He was able to get me the quote I was looking for and received it faster than expected. Every question I had was answered and if he didn’t have the answer he was able to get me all the information needed to help me make my decision. I would definitely recommend anyone to call or email Brandon ** for any of your steel building needs.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Mike!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 1, 2022

    Our sales consultant Conner ** has been nothing short of great to work with. His follow up has been timely and thorough. His customer service has been over the top. I am looking forward to working with him to finish our building.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks so much, Tim!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Dec. 22, 2021

    Brandon ** did a great job at getting me all the information I needed. He was fast and responsive and definitely listened to what I wanted from my building. Even though steel prices are high these days, Brandon had my back and fought to get me the best deal. Painless and streamlined service. Thanks a lot. I will be working with you for sure.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you, Forrest!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 17, 2021

    Brandon S. has been great to work with. He has helped answer a lot of questions I have had and has been super responsive. I have been very impressed with the service I have received so far! I look forward to working with Armstrong.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks so much, Justin!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 9, 2021

    Received my bid and specs promptly. Conner followed up to make sure he answered any questions. While this is a project that will go in the spring, he has kept in touch as we have discussed details. He has made it very easy to make the modifications we will need.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Kara!

    Verified purchase
    Price

    Reviewed Dec. 8, 2021

    Conner ** was great to work with lots of knowledge. Very helpful in getting the right product for my needs. Very dependable. Always responsive. Worked hard on getting the right price and the right building. Explained in detail the building specs why I needed some and some I didn't. Will be doing more business in future.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you, Reggie!

    Verified purchase
    Staff

    Reviewed Nov. 26, 2021

    Ben ** was very helpful in talking me through a first time project and what steps I needed to take as a first time buyer. I would definitely contact him again in the future for any further questions. A very knowledgeable person. On a scale of ten, I would give him a ten.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks so much, Andrew!

    Verified purchase
    Punctuality & SpeedStaffProcess

    Reviewed Nov. 25, 2021

    I ordered a building and the help was excellent. Christian was extremely helpful and informing. Our meeting went great and my order was submitted and the discount was absolutely helpful. Recommend it with flying colors. The process was easy, fast and everything went smoothly. A very positive working environment.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for taking the time, Thomas!

    Verified purchase

    Reviewed Nov. 25, 2021

    Though I had checked with various metal building producers, they really never took the time to educate a novice who really wasn't sure what I wanted and for sure what I could afford. Chris ** did that for me. Though I haven't yet gone elsewhere, I am trying to find a plan that I can afford. I also wish there was some way for potential customers to look at some buildings Armstrong has built and talk with the owner. It would also be nice if a novice could talk to a builder in my area who has built an Armstrong building in my area and is able to help me know what building erection costs are. Chris is a real gem.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the review, Steven!

    Verified purchase
    Staff

    Reviewed Nov. 19, 2021

    My experience with Joshua ** of Armstrong Steel Buildings was completely positive and I highly recommend them. He went above and beyond to serve me and try to assist me in my connection with Armstrong. Will recommend him to anyone I know looking for a building!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks for taking the time to write this for us, Joshua!

    Verified purchase

    Reviewed Nov. 10, 2021

    Everything went very well until I got to the blasted door handles and door locks. They would just not work properly and I had to replace both of them. The insulation was a very good investment. The building is very secure and sturdy, exactly what I wanted!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the feedback, Dave! Though you were kind enough to give us such a great review, it sounds like we have some room to improve. We'd love to hear more about what happened!

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase

    Reviewed Nov. 4, 2021

    What a amazing Experience!! Arielle ** is the best! from design to snow load calculations. It was a easy design process to achieve what the overall outcome would be. I look forward to the day my cars are parked inside.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    This is what we love to hear! Thank you for the feedback, Steven.

    Verified purchase
    Staff

    Reviewed Nov. 3, 2021

    I worked with Joni on getting an estimate on a metal storage shed. She did an excellent job with understanding what I needed and designing a building that fit my needs. I will look forward to working with Joni more in the future.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Bob!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffProcess

    Reviewed Nov. 2, 2021

    I called over 6 steel companies in US and Joshua was the first person to get back to us promptly and answered ALL questions plus gave the best quote. He has been the best help in this plan/purchase and we are very blessed to work with him. THank you SO much. We look forward to the final purchase of our building. Josh you’ve made this process amazing!!!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the feedback, Cierra!

    Verified purchase

    Reviewed Oct. 29, 2021

    I just wanted some basic starting information and was very pleased with the service and effort that I got from Building Consultant, Joni **. Even though my project was not even guaranteed to happen, Joni was a source of valuable information.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We love to hear it, thank you for the feedback Chuck!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 27, 2021

    We had a great experience with Armstrong Steel. Connor ** worked up a quote for us that was very specific and detailed. He was prompt in his replies and professional to work with. All of the information Connor provided helped us make an informed decision. We would recommend him and Armstrong!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the review, Teresa!

    Verified purchase
    Customer Service

    Reviewed Oct. 18, 2021

    I’ve been having trouble with other sites and customer service but I got on here and Connor ** has been there every step of the way assisting me in any types of changes I want to make, any kinds of pricing changes, and even the spec sheets to give me more of a visual on what it would look like. 10/10 amazing service.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you, Kristopher!

    Verified purchase

    Reviewed Oct. 15, 2021

    Garrett ** was very helpful in providing the information we needed to make a decision on our building project. While we did not end up using Armstrong for this project, his attention and assistance means we will definitely contact him with the next one.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks very much for taking the time to leave us a review, Russ!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 12, 2021

    Great rep, Garret. Excellent communications thru the process. Knowledgeable. I have seen an Armstrong building here and looked it over and found that the engineering was excellent, and the components looked well made. Site erection was simple and the person who owns the building was happy that he used Armstrong's building system.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the kind words, John!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 5, 2021

    Mr. Jim ** was outstanding in helping us get our quote on a metal building that we are planning to use to build a home. He was very easy to talk to and understood everything we asked for and gave great advise. He was able to answer all of our questions with great knowledge.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for your review, Charity! We'll let Jim know!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2021

    Armstrong Steel is a amazing company to deal with excellent service and very knowledgeable employees. Josh ** is the go to guy. He didn’t try to be pushy. He understood I was on a budget and every question I threw at him he was able to answer right then and there

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you David! We'll make sure Josh knows about your experience.

    Verified purchase
    PriceStaff

    Reviewed Sept. 8, 2021

    Armstrong Steel, specifically my sales associate Sierra **, was very responsive to my quote requests and subsequent modifications. The pricing seemed to be very competitive as well. Looking forward to my completed building. I will definitely consider Armstrong for future business.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks Thomas! We'll let Sierra know she's doing a great job.

    Verified purchase
    Process

    Reviewed Aug. 26, 2021

    We have been extremely impressed by the professionalism of Arielle ** and her willingness to guide us through the process of designing a steel building for our RV. It has been a seamless and painless process thanks to Arielle.

    Linda & Harry

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Linda! We'll let Arielle know.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 26, 2021

    Armstrong has been a pleasure to deal with, their sales and engineering staff are quick to respond to any questions or concerns, honest and accurate with custom steel building designing and pricing. All around a good American business to deal with.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you very much Justin!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 25, 2021

    I spent time speaking with Arielle. She has fantastic customer service and knowledge of the Armstrong Steel product line. She was able to provide me with the exact information I was looking for, and at a great price. Although the timing is not right for me at the moment I will most certainly be reaching out to Arielle and Armstrong Steel again as soon as I have better target date for my project. Thanks Again for everything!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks a lot, Thomas!

    Verified purchase
    Contract & TermsPricePunctuality & Speed

    Reviewed Aug. 25, 2021

    I ordered a steel building in October of last year and Armstrong was six weeks late from the maximum extended date. A week out, before I was supposed to take delivery the building, Armstrong decided they wanted to charge me $16,000 more as the price of steel went up. They didn't care about the signed contract. They extorted money from me. I would never recommend them to anybody else. Hopefully, this will keep people from having to endure what I did.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Hey Philip, thanks for the feedback.

    We hate delays! However, due to the COVID pandemic, current material shortage across the entire country (all industries, not just steel), increasing fuel prices, and monumental labor shortages things have gotten tricky. Without enough materials to meet present extreme demands, steel mills simply cannot keep up. The result is increasing lead times and costs that continue to be impossible to predict. Please accept my apologies for these unexpected circumstances.

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase
    Staff

    Reviewed Aug. 18, 2021

    We have a project requiring steel buildings. We contacted Armstrong Steel and ended up with Joni the corporate liaison. Our experience with Joni has been wonderful. She is positive, a good communicator, has excellent follow-up, and is more than competent. If you are in the need of a steel building, Joni is wonderful to work with. If you have a steel building project you should consider using Armstrong Steel Buildings.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for taking the time to leave us this review, Zeke!

    Verified purchase
    Staff

    Reviewed Aug. 17, 2021

    To whom it may concern, I have been shopping for a multi purpose Building for a short period of time. Of the inquiries I have placed, no one has been more polite and helpful as Erica **, One of your staff members. She was very thorough and sincere. I would like to do business with you in the future.
    Thank You,
    Larry **
    **

    **

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for the review, Larry!

    Verified purchase

    Reviewed Aug. 13, 2021

    Had a great experience working with Mike G on some projects that I'm working on. Would highly recommend both the company and Mike G to anyone. Make sure to ask Mike G about his monthly specials if you're on the fence about your decision with a metal structure, he's working with me on it now.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you Tom!

    Verified purchase
    Customer ServiceContract & Terms

    Reviewed Aug. 13, 2021

    I am still putting the foundation in. I got the building kits two weeks ago. I'm still waiting for some of the components and add-ons from Armstrong's vendors. I spoke with the project manager the other day and she gave me an estimate for when I'm supposed to get some of the components. Everything that I'm looking for from them is either in production or on shipment right now. So, I should have everything that I ordered through them shortly, is my hope. It was just that after we had the contract signed, I got contacted by them and said that we were going to have another price change. That was not something that I would typically have dealt with. I would have told them that I'll go somewhere else just because we had already confirmed pricing and then they called. That was the one frustrating thing for me. Other than that, I've been okay with them. They have good structures and very good products. I just didn't care for some of that side of things.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Hi Wyatt, I’m disappointed to hear about your experience. Reviews like yours are invaluable; thank you for helping us improve.

    As you’re probably already aware, all construction industries are under immense pressure and, as a result, material costs have been very volatile. We at Armstrong have been working tirelessly to mitigate the impact that our customers feel, but it cannot be completely avoided. We are constantly looking for new and unique ways to solve this problem moving forward.

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase
    Price

    Reviewed Aug. 12, 2021

    Working on buying a commercial building from Armstrong Steel and Conner has been very professional and quick to get us a quote. Will post again once project is complete. We look forward to seeing our vision come true on the exact building we are looking for.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for your feedback, Elaine!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 11, 2021

    I've been working with Joni ** and she has been a great help and resource in helping me develop the plans for our project. We spoke on the phone for about 30 minutes and she had drawings to me that perfectly captured what I want to do within a day, it was a really great experience.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for your feedback, Ken!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 11, 2021

    Armstrong Steel overpromised and under-delivered. They completely promised a delivery time. Then I kept asking the question, "Are you sure you can do this on time? Are you sure you can do this on time?" I never got noticed that there were any production delays. We got into the point where I put a down payment on and I still kept saying to the lady who took over from the salesman, "I need this building by this time." She kept promising. She said, "Okay. So I have one last question. Do you want this certain flock insulation put on the steel?" She wanted to charge me $10,000 for something that she had no spec sheet on, no information on, and expected me to make a decision on the spot.

    It ended up being two weeks of back and forth to make the decision. Within those two weeks, she claimed that I lost two months of delivery time. So, I got the building two months later than when I expected and needed it. She claimed that I didn't get back to her. She would only call. She would not work through email. She knew that I was very difficult to reach via phone because I don't live in an area where my phone rings. Then in two weeks, she claimed I lost two months. She upcharged me $3,000 to speed up the engineering, and it was still two months late.

    So, I am royally pissed at them. You get what you thought you paid for, but they will try to nickel and dime you by tens of thousands of dollars any chance they get. I wanted to make a simple change in the drawings, which then took three months to go through. So, there was just a certain arbitrary timeline that they had put down. I had asked for this simple change in the drawings, which were not structural and they wanted to take away the entire rebates. That was $12,000 to make this simple drawing, which was a joke because we just said, "Okay. We're gonna move this by a few inches." It was all easy but they wouldn't do it and they were literally going to charge me. I'm very dissatisfied with their service. I'm not knocking the product, but I am knocking the service by leaps and bounds.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Hi Tom, thanks for taking the time to give us this feedback.

    Reviews are very important to us and we use each one to improve the way we do business every day. I apologize that you did not receive the continuous and smooth experience we strive to provide.

    Unfortunately, the industry is in the middle of a never-before-seen crisis where materials are harder to get than ever before. The result of this crisis is extended project timelines worldwide. Your example of a two week delay at the front end resulting in a two month delay is very real. Prices are increasing at extreme speeds, another result of the pressure on the industry. I understand the frustration but it also cannot be avoided.

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase
    Customer Service

    Reviewed Aug. 10, 2021

    It is truly rare when you get quality customer service these days. I began working with Tyler on a new build today. We got a ton done, due to his overwhelming patience and kindness. Tyler is a true asset to Armstrong. Steel. Thank you again, Tyler.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for your review, Christopher! We'll let Tyler know.

    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Aug. 10, 2021

    The rep was really helpful. I didn't know what I was looking for and what I needed but he took hours daily just to talk to me about what I could do. And then he actually went out of his way to find a builder for me. He listened to what I needed. We sold my mom's house and we needed a building ASAP. He says, “Hey, I understand that you're after that building. But since you're building your mama’s building, I have this building. This will work for you, and won't have to spend all that money.” So he found me a council building that was coded for California, immediately, and got the contract done, and got us into it. That worked out even better because we hit a snag with the bank. By buying his building, it allowed us to be able to do everything we needed to do and we're not in a rush now for the other building.

    The other people weren't as detailed as he was nor were they as sensitive to what I needed. He has my business ‘cause he was loyal and he stayed with me and helped me. He said, “Hey, if I can't get to sell this 5,000-square foot building, that's okay. I just want you and your family to be okay.” Originally, we were buying a building that cost $86,000, and I ended up buying a building that costs $21,000. So for him, he must have lost a lot of commissions. But he said he didn't care. He just wanted to make sure that my family and we were able to get a building built for my mom. That’s even better. When I’m building the next 12 houses, I absolutely will be purchasing from Armstrong Steel.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    This is great to hear, Pamela! Thank you for sharing!

    Verified purchase
    PricePunctuality & Speed

    Reviewed Aug. 9, 2021

    My experience getting a price quote for an Armstrong steel building was prompt and handled with professionalism. Jim ** has been a pleasure to work with. I had provided a rough drawing of what I was wanting in a shell for a home, and he provided me with the possibilities and limitations in matching my schematic. I received a rough estimate within a day of my request!

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you for your feedback, Shannon!

    Verified purchase
    Customer Service

    Reviewed Aug. 5, 2021

    As vice president of our local volunteer ambulance corps I was charged with providing a 5 year plan to our town board outlining our needs over the next 5 years. Our main need was a new building, our old one is outdated and overcrowded. In researching steel pre fab buildings I contacted Armstrong Steel corp. for a quote and was directed to Mr. Brandon Schempp. I told Brandon up front that this building might never happen and/or it might take up to 5 years.

    The surprising thing to me was after being told not to get his hopes up Brandon treated me like I was his number one client standing there with the cash to purchase the building in my pocket. We played a little phone tag for half a day but when we hooked up he answered all my questions and even provided answers to questions that I didn't know had to be asked. If and when we move forward with a new building you can rest assured that it will be with Brandon Schempp and Armstrong Steel. Sincerely, Chris **

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    We appreciate you taking the time to leave feedback, Chris! Thank you!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 5, 2021

    Brandon is very helpful and knowledgeable. I would recommend Brandon and his sales team to help with any steel building questions. The info packet I received was the perfect amount of information I needed to help answer any questions I had regarding the project that we were discussing.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thanks for the review, Craig!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 3, 2021

    We have been working with Conner ** at Armstrong and he has been wonderful to work with the. He always is there to answer all my questions (which has been a lot). He is super friendly and great to work with over the last few months. I had done a lot of research when looking for a company to work with for our building needs and Armstrong had been the best in price and customer service. This has been a wonderful experience and would recommend for anyone's steel needs.

    Thanks for your vote!
    Armstrong Steel
    Response from Armstrong Steel

    Thank you Karena! We'll let Conner know.

    Verified purchase
    Customer Service

    Reviewed Aug. 2, 2021

    The day I inquired about a building project I received a phone call back right away. Connor ** walked me through step-by-step what I would need in order for them to design my project. He also included three different manuals explaining step-by-step instructions of set up, prep and getting permits, etc.

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    Response from Armstrong Steel

    Thank you for leaving feedback for us, Laurie!

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    Punctuality & SpeedStaff

    Reviewed July 30, 2021

    Armstrong Steel took care of us from start to finish. Through initial consult to design to delivery. Design team took into account our needs and budget to deliver a stellar building with the highest quality components in a timely and organized manner. Our contractor said he had never seen a building delivered so complete and so organized allowing them to erect our building quickly and completely in 5 days. We will never shop anywhere else! Armstrong Steel is the only metal building manufacturer we will ever use.

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    Response from Armstrong Steel

    Thank you for taking the time to leave a review, Nic!

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    Customer ServicePriceStaff

    Reviewed July 30, 2021

    I liked Armstrong Steel's price, and they had great reviews on their website. Also, with what information I could find about them, people seem to have good experiences. I purchased a 40x52 steel building. The initial person I talked to was very pleasant, helpful, answered all kinds of questions and got me to pay for things in advance to lock in some prices. Then when I got moved to the next salesperson, it was less than pleasant. Once all the changes I wanted and things were ordered, it was blackout for eight weeks. I sent an email to confirm what's going on because they told me it will be four to eight weeks for things to come. I said, "Hey, still, can you give me an idea where is this at? 'Cause I've got permitting, all kinds of things I'm trying to get in place to have ready when I get this building." They sent me the same exact email back. So, it was completely useless information and there was not a helpful person at all.

    They've been horrible to work with. I finally set the delivery date and had that scheduled. I ordered this building back in December-January timeframe. I did the huge down payment to lock in the steel prices, had the building ordered and then right before delivery, they called and told me the price went up $20,000. I understand about COVID and pricing but if you're selling me a building, and you've got things itemized, and you're saying this is the price, then order it. Clearly they waited to order anything in this new economy that we're in. When it was time to deliver the building, they ordered and things went up. I did not get an itemized list of what went up. They graciously split the difference. So, I only had to pay $10,000 instead of $20,000 extra. But something's clearly wrong with their ordering scheme and how they handle things.

    They scheduled the delivery and I got the delivery. I went through the inventory and I was missing things. Not everything that was shipped was included on the inventory. I had two boxes of stuff that are the trim pieces and rain gutters, but they weren't on the inventory list. I can't inventory them. I haven't inventoried them. So, I don't know if I have all the pieces or not. I sent them a very detailed email with pictures, including pictures of some bent pieces, and outlined the things that were still missing. I got a response back that so and so will look into it, and there was nothing.

    Finally, I emailed back and said, "Hey, I still don't have my doors, my roll-up doors, and I haven't heard any information back on these other items." A few days later, I got another email back that said, "Yup. Your doors and windows are being shipped.” I did get my windows, finally, just a day before yesterday. I'm still waiting on my roll-up doors, and still, there was no response on the inventory of the items for the rain gutters and the trim pieces. I would not recommend these guys to anybody. I've been waiting to do anything because my building still isn't built.

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    Response from Armstrong Steel

    Hi Michael, thank you for your feedback. It disappoints me to hear about your experience.

    At Armstrong Steel we take reviews and feedback extremely seriously; every one of our reviews is carefully considered and contributes directly to our efforts to improve the way we do business every day. I apologize that you did not receive the continuous and smooth experience we strive to provide.

    That said, these irregularly long COVID wait times have impacted industries worldwide and we’ve been trying our best to ensure our customers are prepared. I understand the frustration but it also cannot be avoided.

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Customer ServicePunctuality & SpeedStaff

    Reviewed July 29, 2021

    I really wanted to write a great for this company however I cannot. I purchased a 40x42 shop in March and as requested paid the $8k deposit. Weeks later I received my initial drawings and I approved them as drafted. The product was to be delivered in June. Well we are now close to August. My contractor after several attempts to contact Armstrong Steel with no response has walked. I called and emailed and after over a month of being ignored, I received an email that my project manager was on leave. The new person assigned to my project sent me plans that were incorrect and when I pointed the errors out to her, to my surprise I was told that I could not get a refund and too bad that my contractor after a 6 week delay has walked away.

    I am almost 5 months behind schedule and Armstrong attitude is "too bad you cannot cancel and we will not issue a refund..." Well lesson learned, I wanted a shop not a lawsuit. I sent Armstrong payment in March. It is now July 29th and I have nothing but excuses. No shop, no plans and an empty lot waiting on their empty promises. My emails to Alexandra that were answered by, I cannot cancel or get a refund despite their non-performance and my calls to Brooke the V.P. that have been essentially ignored since she cannot call me on any other time other than her morning schedule has simply convinced me that I want NOTHING to do with Armstrong Steel. I signed the contract in March. By the time this is posted, it will be 5 months and no shop, no plans and no refund. So I intend to sue for at least my refund.

    Michael **, Brookings Oregon

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    Response from Armstrong Steel

    Michael,

    Thank you for taking the time to leave this detailed feedback. We are very disappointed that your experience did not live up to what we aim for at Armstrong.

    No customer is “just another client” to us, and we strive to make this process as smooth as possible. I’m very sorry that you felt ghosted by us, and in no way is that our intention as a company.

    And you’re right; delays are very frustrating for everyone, including our team. Regrettably, a global steel crisis has caused an increase in manufacturing lead times for all customers as market demand remains strong and steel mill capacity has tightened.. The industry as a whole is facing extreme material shortages. We are making every effort to minimize the impact on our customers while continuing to provide you and others with the highest quality products.

    We work hard to avoid delays and make the building buying process easier for our customers. I’m sorry we didn’t hit the mark here.

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

    Verified purchase
    Price

    Reviewed July 29, 2021

    The whole reason I bought from Armstrong was because they sold me on the fact that if I do it now, they're going to lock my price in because steel prices are gonna go up. When the building got drawn up, I showed the sales representative what I wanted with the doors. He quoted me the price and I got it. When I got to the PM, he said that I don't have any openings. They're going to add those and it's going to cost me money. That was the first change order. Then they hit me with another change order after the fact, even though they have a price lock guarantee. Then after that, they hit me with two more change orders for material escalations, which I had to negotiate down. I haven't started erecting the building yet. But to date, I wouldn't buy another building from Armstrong.

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    Response from Armstrong Steel

    Hi Marc, thank you for taking the time to leave us your review.

    I apologize that the process had some surprises for you. We try to make the experience as informative and transparent as possible, and it sounds like we can make some improvements in that department.

    Depending on where a customer is in their process of buying a new steel building, they may approach us with more or less information that we can include on the preliminary designs. It’s not unusual for a customer to have us help them find the right design, as in your case. That’s what our project managers are here for! Unfortunately, when we make design changes it adds to material costs and can cause delay.

    Please feel free to call or email me at 1-800-345-4610 or ClientAdvocate@armstrongsteel.com to get in touch with any additional feedback or concerns. Client Advocates are in office from 8 a.m. to 5 p.m. Mountain Time, and messages received outside those hours will be answered on the next business day.

    -Andres, Client Relations Manager

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    Punctuality & SpeedStaff

    Reviewed July 22, 2021

    Wanted to give a shoutout for Brian **. Brian provided a quote on a metal building for me. He was professional, patient and followed up promptly. He was informative and in speaking with regard to competitors, he did not bash them, but pointed out some relevent differences to look for. All in all, Well done!!

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    Response from Armstrong Steel

    Thanks for leaving a review for us, Jerry! We'll let Brian know.

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    Customer ServicePunctuality & Speed

    Reviewed July 14, 2021

    They were one of the main companies that have pretty good customer service as far as getting back to me promptly and interacted. So I stayed with them. I reached out to them in March, then we went through March and April with the planning and the design process. Then in May, we solidified the order. The building was shipped and delivered in September. But some of the design parameters were not quite clear. I had to really get down in there and hope that I was doing it right because the design wasn't very detailed. But other than that, they did pretty good as far as getting me the material and what I needed.

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    Response from Armstrong Steel

    Thanks for taking the time to leave us some feedback, Luke! We're always improving our processes and this information helps us know where to focus.

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    Punctuality & SpeedProcess

    Reviewed July 11, 2021

    I liked that Armstrong is a local company and I thought it was going to be easier to have them make my building. I thought the process was slow but it was pretty fast. It took six months or so. They were asking to deliver the building before I needed it. I told them I didn't have room for it. I was not ready and didn't have the permits. But they did a really good work on everything except that I got a few pieces that are bent. When I start erecting the building, I'm pretty sure my neighbors are gonna come by and check it out and I'm gonna recommend Armstrong buildings. It’s really nice.

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    Response from Armstrong Steel

    We're happy to be a part of the process, Oscar!

    Verified purchase

    Reviewed June 24, 2021

    Was in the market for a metal building, but found a home with a nice metal building already on site. Chris was a knowledgeable salesman and was good about following up. Thanks for the help! Sorry we weren’t able to do business. But am glad I found a nice home with a nice I-beam frame metal building already in place. Thanks anyways...

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    Response from Armstrong Steel

    Thanks for taking the time to leave a review, Jon!

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    Customer Service

    Reviewed June 9, 2021

    Armstrong Steel very responsive via phone and email. The delivery was right when I asked for it. Everything looks great.

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    Response from Armstrong Steel

    Thank you for your review, Randy!

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    Staff

    Reviewed May 27, 2021

    The sales representative was good but the project manager, not so much. He needs to improve his attitude. But everything else went great. The building that we're working on right now is 100 feet long and about 50 feet wide. They don't want to send out the plans for the floor until the building is ready to be seen. I could already have my building going up if I had the floor plans a few months ago. But we're fixing to start putting the steel up and it looks as good as any of the others I’ve ever seen.

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    Customer ServicePriceStaff

    Reviewed May 26, 2021

    I had a general idea of what I wanted. I called a couple of local companies. Biltmore was one that was recommended, but it was a lot cheaper of a design. Armstrong was more of a quality fabricated steel versus the type of what I would consider more of a pole-barn-style steel building that I didn't like. Also, their customer service was the most helpful and cooperative. I ended up going with the vendor of the building. Any questions I had, they were quick to respond whether it was email or phone call. They don't have any representatives in my area, so I went straight to Armstrong in Colorado. That is what drove the price to be so competitive. And I got the building I got. They gave me an inventory list, and they gave me five days to verify everything was shipped.

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    Staff

    Reviewed May 25, 2021

    I'm very happy with the result. The only thing that I was not happy is that it takes too long for the engineer drawing. It was too much paperwork for something very basic. Also, I had to keep calling to push to the limit, to get the delivery. When the order was placed, to the time that the engineer drawing was done, it took too long. But at the end, I understand. It’s just step-by-step. Everything came out the way that it’s supposed to be. If somebody asked me, “Are you happy with the people that they made the metal building kit for you?” I would say, “Yes, I'm happy. I'm good. Everything came out good, but it takes a bit longer. That's the way that it's supposed to be.” If I have to do it again, I would do it with Armstrong.

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    Customer ServiceStaff

    Reviewed May 14, 2021

    I was looking for steel building and I found Armstrong on the internet. Their reps were pretty quick to respond if I had any questions, and they gave me all the information I needed. The only thing is they should send anchor bolts with these buildings when you buy them. That's one of the most major things to get the building up. As far as the materials, everything looks good.

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    Reviewed May 8, 2021

    What appealed to me about Armstrong Steel was their buildings. The quality of my purchase looks good to me. The only complaint that I have is that they didn't send me any anchor bolts with the building. I kind of have to find those myself.

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    Staff

    Reviewed April 30, 2021

    I liked working with Armstrong. I had checked into a couple of companies, and they were not getting very good reviews. When I checked the reviews for Armstrong, they were much better than the other companies. Plus, they didn't have the kind of a bait-and-switch. The other companies were like, “Well, if you buy one that somebody didn't buy, I'll take $3,000 off.” That didn't work well for me.

    Armstrong was willing to let me go at my own pace, which is what was really needed because we weren't positive if we were going to get the financing. We were waiting for the county to get back with us on permits. Armstrong was willing to work with me to wait and try and get that all through. So, I had a good experience with them. They were very nice people.

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    Sales & MarketingPriceStaff

    Reviewed April 29, 2021

    It initially looked like Armstrong Steel's pricing was good. I didn't have any problems with the sales representative. I misunderstood a couple things, and so I had a little bit of a learning curve, but things went well. I was happy.

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    Customer ServicePriceStaff

    Reviewed April 28, 2021

    Armstrong Steel was extremely difficult to work with. They took money from me because there were some things I didn't ask for and they included them. They want to charge me $5,000 but then told me that it was their mistake. They were just gonna cut that in half for me and I said that I still didn't want to pay it. I'm not interested in this. Because I wasn't interested, they still charged me a 25% fee to take that thing which I never wanted off.

    The initial sales representative was not completely honest about the timeframe of the building and made the process seem a whole lot easier than it was. I just wanted the project to end because I was tired of dealing with them. COVID happened and there were things out of their control. They wouldn't return my call nor give me any updates so I could keep my contractors available. One of my contractors quit because he didn't know the timetable and couldn't commit. So, I had to go find someone else. The whole shipping part was a disaster because I was supposed to be first on the list and it ended up taking my contractor all day to take everything off from the other two customers and put it all back on at my expense. He ended up destroying part of our gravel road because he was driving around so much on his loader and my neighbors got upset at that. So this has been one of the absolute worst experiences ever I've had with any company.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed April 16, 2021

    The guy doing my erecting said there are no gutters, no trim for all of our nine roll-up door openings, and no eve trim anywhere on the building. That's a lot of steel. They would have noticed that they didn't get those on the truck. That doesn't make any sense to me. Then they had a policy that they got to set up those in four days. The erector was trying to figure out how he would do that with all that's missing. I told him that he's got to find a way to handle it as I got a million things going on. I want to get what I paid for. 26,000 square feet is quite a building and that’s a lot not to be in the shipment. He also said that if he was to unwrap all that tin and it’s a month before it ever gets put up, it would be exposed to the elements, getting some rust and dirt all over it and clay blowing on it. They don’t do that.

    I can't double pay for parts. They got 25-foot base on both ends that were out from under the shed, the enclosed part, and they had drawn in metal sheeting covering all that from the bottom side. I didn't see the insulation and purlins. I called them about it and said that no wonder this building cost so much. They came back and told me this is after I got quoted, “The engineer drew that in because he thought it looks good. You're not paying for that.” I told them to hold up. It was not the plan. If we're going to take it off, should I have not said something about it? I'm still paying the same price. That was a little weird.

    The crew putting it up said there's a lot of features to it and I've seen a few of it. There's a lot of holes in some wind brace columns that were drilled wrong, not according to the plan. Then you could tell that the main columns got painted quickly and thrown all in the truck because a lot of the paint didn't stick and rubs right off. But I like the galvanized purlins. That’s great stuff.

    It's a good building. There's just a little bit of bait and switch when they give the original building price. You can have $100,000 in options between walk-in doors, roll-up doors, and gutters. It's a little bit deceptive, but it's business. I could have done worse for the building. I could have done better with the people I'm dealing with because they got to find a way to work this out before I recommend it. I like the steel. I just wish it was all there.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 9, 2021

    The sales rep's knowledge was very good. That helped out a lot. However, we did a steel building and there could have been better communication at all ends. Communication was key for me. The time frame, also. The time frame that Armstrong Steel gave me wasn't the real time frame, and they didn't explain it. They said it’s just ‘cause everything that was going on, it took longer. That's the only thing I heard of it.

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    Customer ServiceInstallation & SetupSales & MarketingPrice

    Reviewed April 2, 2021

    We were looking for a building and we had honestly considered Tuff Shed. Then, my husband said, "What about a metal building?" We looked it up and found Armstrong Steel. This is a business project. We haven't erected the building quite yet and our contractor is still assembling the foundation and all of that kind of thing. We won't have this building up until the first week of May. The gentleman that's installing it for us though and building it has built these before, and he's assured us we're going to be very pleased with it so we're expecting that.

    There was a discrepancy between what he said we could do and what actual sales we could do as far as colors and different things. But we let them know that if they tell us we can order colors and it doesn't cost extra, they can't charge us extra after. So, there were just a few things that were communication errors but overall, we're satisfied with the way things went. So far, everything that Armstrong has said to us has happened. All the pieces came when they said. We're happy.

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    Sales & MarketingStaff

    Reviewed April 1, 2021

    The sales representatives have been smooth. Not had hiccups. They've helped out whenever they could to move things faster. So far, we have received one out of two buildings that we have ordered. The building is being erected and everything seems to have worked out correctly. I'm happy. All in all, it's been very satisfactory. If I were to look for a building for a business in the future, I would definitely reach out to get a price quote from Armstrong Steel.

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    Customer ServicePriceStaff

    Reviewed March 25, 2021

    The drafting took a little longer than expected and they could let the customer be more aware of the process. Trish, the rep I was working with, told me how long the wait would be but she wasn't a follow-up person and it would have helped if she let me know. When I'm the one following up, it makes me feel like my project has been put aside for delay or on a back burner. Also, when I was following up multiple times and sending out emails, the response rate wasn't as effective. Communication can be improved. But other than that, the price is good and the work is amazing. Once I received the plans, I realized how much work it looked like.

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    Punctuality & Speed

    Reviewed March 15, 2021

    I have an order in process with you now (#**). I've been VERY pleased with my Sales Associate, Otto, but since then things have not gone so well. I was originally told the design time would be about 2-3 weeks and AFTER I was assigned a project manager I was immediately told the design was going to take 6-8 weeks! This was very misleading by the company as I made my decision based on time of delivery. My major complaint is I've been BEGGING for some assistance on the base platform of the building so I can stay on schedule and get my concrete poured. Each inquiry has had the same response; "design will take 6-8 weeks". This change in time and lack of assistance is killing me!

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    Customer ServicePunctuality & Speed

    Reviewed March 2, 2021

    I haven't heard from them since I got the delivery. I would think they'd call and say, “How’d it all go? Did delivery get there in time?” But they haven't even asked.

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    Customer ServicePriceStaff

    Reviewed Feb. 21, 2021

    Armstrong Steel has good customer service, but they work on a high price. I was shopping around 'cause I went through a million-acre forest fire and lost everything. Their salesman called me back and offered me a good deal for some leftover stuff, and I took it based on price. I'm also a retired contractor, so I have a little experience with buildings. Overall, after the first glitch with the first salesman, it went good. Of all the people I worked with, Sue was the best. She was the most attentive and on the spot with my requests.

    They shipped two shipments out at once, and there was a little mix-up, so it took us right up to about one hour and 55 minutes to get the truck unloaded. Getting the material that I received off the truck wasn't bad though. Their truck driver was a cool guy. He helped us out a little, so that helped a lot. However, because of the way these things are set up here, I can't do anything until FEMA comes in and tests everything for arsenic, heavy metals, and asbestos. The steel building is sitting on pallets in my field because we can't touch anything until it's been accessed for hazardous removal and debris.

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    PriceStaffProcess

    Reviewed Feb. 20, 2021

    I liked Armstrong Steel's price and availability. We got a metal building for a business expansion. We haven't installed it yet. It seems good, but there was some parts and stuff that were missing. I sent them the part numbers and I haven't heard back yet on what we need to do to resolve it. It’s been a week and a half, so that process has been kind of drawn out and I haven't really heard much. A door and a few little miscellaneous things should have come in with the building, but they didn’t. Other than that, the experience has been good. The reps are very professional.

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    Punctuality & SpeedStaff

    Reviewed Feb. 19, 2021

    Ordering the building went great, delivery was a little tough personally due to the location of my building, but we got it handled and unloaded on schedule! The staff was friendly and made the ordering process go very fast and efficiently.

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    Customer Service

    Reviewed Feb. 19, 2021

    Armstrong Steel delivered for us a steel building for a workshop. We have not put it together yet but the quality is good. As far as communication, we got where we needed to be, but it wasn't as fluid as I was expecting. I would reach out and I wouldn't hear back. The follow through wasn't as good as I would have wanted it to be.

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    Sales & MarketingPrice

    Reviewed Feb. 18, 2021

    Armstrong gave me the best package for the price and things went perfectly with their sales rep. We're almost done with the set-up and the quality is excellent. I would buy another one from Armstrong if I need to.

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    Price

    Reviewed Feb. 17, 2021

    I'm dissatisfied with my experience with Armstrong Steel. I bought the building in October and it's now March. I still don't have all pieces. They lied to me right out of the gate and they misled me with a quote. When I asked about doors and windows, they said, "You will do all that in the design phase." They were all energetic and excited to sell me the building. Then the moment I moved to the design phase, the cost of the building skyrocketed. It went from 13,000 to almost 22,000. That was just one door and one man door and no insulation.

    Then I've got delivery in Luna, New Mexico. I live 300 miles away and they've set my building. I will have to make three trips up there, on a best case scenario and I'm at their mercy. It's not, "Hey, let's schedule and set a time that will work for us." They called me and said, "We'll be there on this date. And if you're not there with a cashier's check, we won't deliver the building and you still owe us full payment." So the moment I bought the building, it went progressively downhill from there. I told everybody that talked to me about it that I bought it from Armstrong Steel and I wouldn't recommend buying it.

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    Staff

    Reviewed Feb. 16, 2021

    Everything was good with my experience with Armstrong Steel. I had a couple of people that were a little pushy, but overall, pretty good. We got what we needed. I'd order from them again.

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    Sales & MarketingStaff

    Reviewed Feb. 15, 2021

    I bought a metal building for my shop from Armstrong Steel. The sales representative was great.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2021

    One of my buddies bought a couple buildings with Armstrong Steel. I also decided to pursue a 60 x 45 shop with them. There was a little bit of active communication with their reps and my experience with them was pretty good. But the delivery dates were kind of off by about three months. Originally, I was supposed to get the products by end of October or November, and I didn't get them until three weeks ago. I was getting the building delivered in Montana and I live in Colorado. So luckily, they had a light snow season, so it has all worked out. Other than than, they have a good product and it was still a good deal.

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    Reviewed Feb. 8, 2021

    I had a pretty good experience with Armstrong Steel. My building was delivered to my house ready to put together. The one thing I wasn’t too thrilled about was having only 5 days to go through everything. Overall, I’m very happy with my building.

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    Installation & SetupPriceStaff

    Reviewed Feb. 4, 2021

    This is the best purchase I have made wherein I actually received more than my money's worth. Excellent combination of metallurgy and design. The people at Armstrong are great to work with. Easy going very professional. And they worked hard to get me the most for my budget. On the outside this building looks like most buildings (I bought a standard design) but on the inside, that is most definitely when you realize the difference. The only steel with a paint coating is the beams and the sheets. All other material is zinc or galvanized. Not the cheap primed in Red oxide junk. I don't know if they sale that stuff too. But do yourself a favor and don't get the primed. Because in no time it rusts and primer starts peeling, because no one follows the rules and paints it like advised. Who going to paint each and every purlin etcetera before installing.

    I walk in my Armstrong building. There is absolutely not a speck of rust. Shiny beams helping to reflect the light for a better view. Thank you Armstrong employees!!! You knew exactly what I needed with the awesome advice on skipping the primed steel. Also almost anyone can put the buildings together following there manual and drawings. Every single step and every single tiny part is discussed in the documentation. To sum it up, saved me money, saved me time, Put me into a beautiful 40x40 that will last many Hurricanes and my lifetime.

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    Installation & Setup

    Reviewed Feb. 4, 2021

    We ordered and built an Armstrong building. The instructions were excellent and all the parts were there. The permitting process was a bit trying so check with your county before beginning the project. Need some special equipment if you are to assemble yourself.

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    Staff

    Reviewed Feb. 3, 2021

    The quality from Armstrong Steel has been good. But the last couple of pieces came out damaged. We rejected them two weeks ago. So the rep had to send them back. So, we're not done. I'm still waiting for the rest of the materials.

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    Sales & MarketingPriceStaff

    Reviewed Jan. 29, 2021

    Armstrong Steel had local manufacturing and they had local offices, whereas a lot of the other options that I looked into were not Colorado based. But they were not that great to work with. They had some pushy sales tactics and they set me on this 30-day time crunch to get everything done. I submitted things to them then conveniently, they were out of the office. And by the time they submitted my paperwork, the 30 day thing had come through so they got a nice little 10% price increase.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2021

    Trish ** has been incredibly helpful in getting our project completed. Constant communication, timely responses, and honest answers about timing of various stages of the project have ensured Armstrong is part of the success of our multi-million dollar expansion. Thank you Trish!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 16, 2021

    Armstrong Steel delivered the product on time and it was what they said it was. Working with their team went fine as well but there was some poor communication on their part about some things that were promised and the time frames that they were promised in. When I looked at everything, it looked as if everything is as it should have been.

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    PricePunctuality & Speed

    Reviewed Jan. 13, 2021

    Armstrong was a pleasure to work with from start to finish. Building was engineered and quoted very quickly. Very accessible and helpful in the building process. Only had one issue which was resolved in a timely manner. Would gladly do business with them again.

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    Installation & SetupPunctuality & Speed

    Reviewed Jan. 12, 2021

    With the full in-house, I don't have to do the engineering separately someplace else. My experience with Armstrong Steel in the past has been good and I think they do good. It's just that there has been the COVID stuff and everything else that's been going on. Some projects go smoothly, while some don't. There's always something. I have a project that hasn't gone smoothly from the start. Part of it was COVID and part of it was just delay. They delayed about a month and a half on engineering, so I'm behind on my schedule. I know it takes some time, but there was a beam that was misdelivered that didn't show up on time.

    The missing components on the delivery was delayed a week, but they stepped up and got it out of the shop during the New Year's holiday. They got it this last week and got it installed. That was another delay right there as well though. I had crews waiting, so I had to send them home and come bring them back. Other than that, the steel is good. Armstrong Steel's paint is a little thin, but besides that it's okay too. It's a little better quality product than I've seen from some other manufacturers, so their quality is good.

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    Staff

    Reviewed Jan. 8, 2021

    We've had a great experience working with Armstrong Steel Buildings in providing a storage solution. Very professional staff and a great product puts Armstrong Steel Buildings a level above the rest. Thanks for the great service and product!

    Chris

    Tucson, Arizona

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    Staff

    Reviewed Jan. 1, 2021

    Armstrong Steel's sales representatives were helpful and the delivery was the day they said it was going to be. It was for our hunting camp and they’re putting a roof on it today. I'm a general contractor, so I put up a lot of metal buildings, and the quality of their product is very nice. But we had some metal that was bent wrong and I had to personally go to a place here in town to get some more bent. Armstrong sent some more, but it was about two weeks after we needed it.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Dec. 29, 2020

    We're a public health department and we are doing a building that we could use to store COVID-19 personal protective equipment and supplies. Armstrong popped up on Google first when I put in "steel buildings". I looked at two or three others and Armstrong seemed to have a really good reputation with others who have used them both in quality and delivery times. There was also the assurance that you would get the product and everything that was supposed to show up at a certain time would show up. And in fact, it has, with the exception of one item which was really out of their control.

    Customer service was very professional and timely. Whenever they said that they were going to reach out, they did. There weren't any broken appointments. When I had questions on delivery or what it was going to take to unload the truck, they were very upfront and forthright. Everything that they had promised would occur has occurred.

    I was surprised by the quality of the product. I had bought it sight unseen and only had their website and some literature to go through. When the product was delivered, I was really pleased with the quality. We were allowed to pick colors, roofing, flashing, and insulation doors. Everything that we had selected was what was delivered and everything matched according to what we had ordered. There was no having to trade out items because inventory was not available. I also have a clinic so I couldn't have the items delivered on a day where I had my parking lot full of patients' cars. We asked to have a delivery on a weekend at a certain time and that's exactly when they showed up.

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    Customer ServicePriceStaff

    Reviewed Dec. 28, 2020

    When we were having an issue with the delivery, I got told what an incredibly difficult woman I was. Then when I talked to who I thought was the owner but ended up being her husband, he said, "Oh, she's got great customer service, so you must've been really difficult." It hurt my feelings because I was in panic and they were threatening to charge me $3,000 extra. Also, it's in the middle of a pandemic, which makes everything even harder. But the building itself is great and the engineering is wonderful. The price is good too. My problem is you waited, waited, waited for the engineering and them to do all their part, and then they shoved the delivery date down your throat. We're a building company and if you can't take it on that day, then you incur a huge cost.

    We placed the order in July. The building wasn't ready to be delivered until December. But supposedly, we bought a building that was preordered, so it should've been ready to go, if they were being forthcoming. The delivery window that they gave us was on the first week in December. It was take it or leave it. If we have to store it, you're gonna have to incur a $3,000 cost. We live in a rural community and if we go to ship it, you can't get the forklift, and they have to send it back. That's a $17,000 cost, which was almost the same cost as the building.

    If you have easy access to all of the equipment that you need, then you don't have an issue. I would highly recommend them. But people that live in a rural community that have limited resources cannot find a 4,000-pound forklift at the drop of a hat. Also, they claimed to have had canceled orders that they were sitting on and they discounted the price. I've now learned that's a bit of a gimmick because nothing was pre-cut. So they slash the prices and then add prices on delivery.

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    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 11, 2020

    I have a friend that works for another steel company and we were also dealing with other steel companies to see pricing and how quick people could get it to us. We ultimately chose Armstrong because it was comparable on pricing. However, there were some issues at the beginning. We were told one thing then a different thing happened. Originally, we were told that when we make the down payment, then we would get the permit drawings within a couple days after that. That's what takes a long time. You apply for the permits then it's gotta go through the county. After we did everything and the going back and forth, they said it was gonna take four to six weeks for the engineers to do the permit drawings.

    But they made it right. A couple days later, we got the permit drawings then they built our building which is a 40 x 70 steel shop. We got it like three weeks after that so that was really good. We counted all the pieces and they were missing one bag of screws. We sent them the email within the five-day period that they have and they promptly shipped them to us.

    It seems like there was a lot of interaction at the very beginning in trying to get the business. It seemed like as soon as we made the payment, then we were supposed to get a callback. I got an email saying that we would get a callback on a Friday or Monday but we never got one. We didn't hear anything for a couple weeks 'cause I think it switches to a different department. We kinda bugged them, sent them some emails and said, "We thought after we made the payment, this was gonna go through the process pretty quick." That would be one thing that could get tuned up a bit. After the customer makes the $10,000 down payment, they should be on it as much as trying to get the business. But other than that, Armstrong seems like a good company. They went out of their way to try and speed things up and send our stuff out and the quality of the building seems pretty darn good.

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 9, 2020

    I needed some quick pricing and Armstrong Steel had pricing available over the internet that was ballpark-ish that I could at least make an initial judgment of whether or not we were in the right money for the project. The process with Armstrong was okay. But it seemed like they shifted me to different people within their company quite frequently. So, it was sales and then onto budget management, and so on. So, I didn’t have one point of contact throughout the thing, which I did not like. But everybody I worked with was very friendly and to the point. So, I didn't have any issues with them. They were pleasant to work with.

    This is the first time that I've used Armstrong Steel. They were providing a pre-engineered metal building. The only thing I would caution my friends and family is that the pricing is not all-inclusive. So, once they get you on the hook, then they let you know that there are additional things that need to be purchased with the building that you would have assumed were part of the project. Other than that, I got the building about the time when I needed it. So, it all worked out.

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    Punctuality & Speed

    Reviewed Dec. 4, 2020

    I found Armstrong Steel on an internet search, and what we were looking for specifically was a non-traditional structure. We were looking for somebody to build us a custom structure and they had the capability of doing that and the promise to do it even before the time frame. However, there were a few hiccups. There were some deadlines that they set on themselves, and then they were the cause of the delay. But for the most part, they did a good job of getting it fixed quickly. It's not assembled yet but everything looks like it's gonna be just as good as anything I could have bought locally.

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    Reviewed Dec. 1, 2020

    When we bought this place, there was an existing Armstrong building on it and we were happy with it. It was a metal building and I wanted to match the color of the siding with my barn, which was why we did that. Everything went like clockwork with the delivery. It was smooth. The building is up and I'm just waiting on a contractor to put the two large doors on. I've got everything in and for the Dutch doors on the front side, I'm just waiting for the hinges to come in on that. I built those doors myself. So, I've already got hay in it and the tractors.

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    Price

    Reviewed Nov. 26, 2020

    I wanted a storage barn. I got Armstrong Steel to build my own little storage on my property. They told me I had everything to get my building permit, but I didn't have everything to get my building permit 'cause I needed a foundation thing. It would have been nice if they just put a thing on there that said, "You may have to get a foundation plan for your area." I didn't know that. There was also a little hiccup there where they put the connections for the roof purlins in the wrong spot. The computer should have caught that. But it is a good product. They used quality materials and everything was good. The price was good and the free shipping too. I was just a little overwhelmed by what had to go on. It cost a little bit more money than what I expected. But it all worked out in the end.

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    Reviewed Nov. 20, 2020

    The Armstrong Steel representative tells you things. Sometimes they are true, sometimes not. I only had a window to get it delivered because I wasn't ready for it. The rep said, "Oh, we can deliver it whenever you want.". But that didn't happen. I'm still missing stuff. I never got the overhead doors and the doors. They keep telling me it comes from the manufacturer, but I haven't heard anything yet.

    We told them that I didn't find them in the piles of everything. Everything is in boxes. The only thing I didn't like was there was a big box where the gutters were and everything was in there, but there were no labels on anything. They had the labels in the side of the box, but they weren't on the pieces. So, it was hard for me to see what I had. I hoped everything was in there because I can't really tell. I wish they put the labels on the stuff, but they didn't. Also, I thought everything would come on a pallet, but everything is dangling. It wasn't very organized there. The deadline to see what we have is disappointing too. If there are things missing, you only got five days, which is ridiculous. I'm doing it myself and I got a full-time job. Now, the stuff is just sitting outside. But other than that, everything looks good so far.

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    Customer ServiceCoveragePricePunctuality & SpeedStaff

    Reviewed Nov. 19, 2020

    Armstrong Steel talked a big game in the beginning. I got my order but I'm not impressed with the company. There were signs all along the way that I should have paid attention closer to. I realized when it was too late to pull out that the company is a piece of crap. I had already given them the deposit which was non-refundable. Once they had the check, they ghosted. I never heard from them again.

    My 50-year warranty is worthless as the paper it's written on. If the company is that much of a problem to work with in the beginning, you can guarantee that in 50 years, you are not going to have any success working with them. They have horrible customer service. The way they expect the customer to assume all their liabilities is mind baffling to me. Had I seen that day one, I never would have done business with them.

    The delivery was a nightmare. Their broker tried to say they weren't going to deliver on the date they were. I had a crew and heavy equipment here. That was a nerve-racking weekend dealing with that. I was honest upfront. I said, "I won't sign your liability to damage to your delivery vehicles on public roadways. It's not my problem. Take it up with your insurance company and the town in which you had a problem." They finally let that slide by but the broker would not. They wanted me to have an alternative unloading site. That was a big fight in an argument.

    The truck showed up and they said, “You only have two and a half hours to unload.” I just gave them a lot of money for this steel building and you would think they could be a little more reasonable and accepting. Nobody was dragging their feet on purpose and I was not going to work at a speed that's unsafe. I was not going to put anybody's life at risk to fear an upcharge of 100 or a couple hundred dollars.

    Right off the bat day one, I tried to call them and ask them about their labeling system because their book is horrible. They didn't respond for over a week which I had to prompt them by calling them again. I was a little frustrated by having to wait a week and we were running out of hardware. I'm not a commercial entity. I'm just a consumer. I've had plenty of experience with construction and heavy equipment. If I had questions, I can't imagine what kind of questions they must get. Simple questions could easily be dealt with. I was frustrated having to ask these questions then get nothing back.

    I have erected the frame and we've kind of hit some problems. That was another thing. At the very beginning, I had asked them about doing a certain type of siding so I could kind of match some other buildings on the property. They said it was not a problem and they do that all the time. But from what I can see in the pictures in the book, they did not really take it into account. They sold me the insulation package too. I had specifically asked what the backing on the insulation was knowing that the siding that I picked isn't 100% weathertight so you have to have some kind of weathertight backing behind that. The insulation they sold me showed up and there is no backing. It's open. I can't use that as we intended.

    I called them again and asked them. The guy got really mad at me and told me it was my problem. I said, "Your people told me this could be done this way. I'm simply asking if this won't work, can we return this? Or can we figure out a different way?" He came back with, no, they weren't going to take it back. It was specifically cut from my building. I said, "But I did it on your say-so. You guys said you've done this. You said you could work outside of the confines of your normal business." He responded back and said, "Do you have it in writing?" It was a verbal conversation between me and the building planner. They got me legally yet again. They covered their liability. They sold something they had no intent of knowing if it would work and if they could follow through on it.

    There were other things along the way. We were talking about extensions on the roof. This was kind of an add-on thing. We picked the color which was another thing. Look through their brochures and you will not see a single building with a galvalume roof on it. Yet, they didn't bother to tell me that anything other than a galvalume is an upcharge.

    I got my green roof price and the quote. We were figuring the planning and what kind of overhangs and doors, and they came back a few days later and said, "We made a mistake. We forgot to charge you the roof color upcharge for the overhang on the building." We're talking about a $40,000 building. I asked how much was it and they said 300 and something dollars. I told them I didn't want to pay it. It was their mistake. They said if I didn't pay it, they couldn't release its engineering. I said, "Really? You're gonna hold the building hostage of which you already have 10,000 or so of my dollars in deposit over $300 of your mistake?" Still, they held the building hostage. I dragged my feet for a week or two in saying I was not playing that game but eventually told them to go ahead.

    When we went into construction, it was cheap and fast. I had told that to their customer service guy. There were also a lot of things that I didn't agree with. He said, "You can put in a claim but you only have five days to do it." Five days is a joke. Most people don't even have this stuff off the pallets, never mind all up in the air. You don't find these things until it's too late. I had a column that had a good 30-degree twist in it. I didn't notice that when it was lying on the ground on a truck. When I get it up in the air and got to bolt other things to it, it was horribly twisted.

    They fabricated something incorrectly. They know that some people buy these buildings and they sit on them for two or three months until they can logistically do the erection. They know. They prey on their customers and their customers probably aren't repeat. 90% of people that deal with them are dissatisfied. In this case, I would never buy from them again and it's solely for their attitude and treatment of customers. I was gonna build three other buildings on the property and it will definitely not be for them.

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    PriceStaff

    Reviewed Nov. 18, 2020

    The sales rep was easy to work with and the delivery went excellent. The material looks kind of thin but according to my specs I gave them, it should be okay. The primer that they put on it when they shipped it over was thin and it rusted that's why I'm painting it now. But for the price, it's good. I priced out different buildings and I was going more for cost because of my funds. It suits what I need.

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    StaffEase of Use

    Reviewed Nov. 17, 2020

    Alexandra has been a pleasure to work with. Very intuitive and attentive to my every building need. I would highly recommend her for your project. You would be lucky to have her looking over your shoulder and making recommendations that would be in your best interest, not just a sale. Very professional and I give her 5 stars!

    David

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    Customer ServicePriceStaff

    Reviewed Nov. 17, 2020

    Armstrong Steel didn't tell me I had to go rent their equipment and load it, and I was gonna have to unload it all myself. I was trying to get the delivery rescheduled but they said, "No, can't do. This is the date that's set." Also, a lot of the information was not put in front of me before I purchased the building. I asked them for estimates on what it would cost to erect it and they gave me an estimate that was way low. They weren't very informative. The only thing they were informative about is, "We need money. We need money." It hasn't been worth a damn 'cause I haven't been able to erect the building. I still haven't got the insulation yet and I paid extra for that. It was coming from somewhere in South Carolina but I don't know where it's at or what's up with it. I don't have the number from the woman that called me back months ago. She said it would be six to eight weeks out.

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    Staff

    Reviewed Nov. 16, 2020

    Armstrong Steel appeared to be of better quality based on what I found. It was for a large shop building. I've had all the parts and pieces delivered. They're all stacked up and loaded and it looks like it has very good quality. I probably would have done more research before I bought this one and look harder at the competitor.

    The Armstrong Steel reps were very good. But I had to consider canceling the order because of COVID and walking through that got a little bit tense with them. They took a hard stance that I couldn't delay the procurement of the building. They said that they would sue me and put a lien on my house. But I understand their business parameters. I have to work with them. But the marketing people I worked with and the others were very professional. Their interface was good. The people were responsive and when we scheduled for delivery, the delivery staff was very good and professional. Everything went very well except for one encounter with a senior manager when I was trying to delay delivery but we got it resolved.

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    Customer ServiceStaff

    Reviewed Nov. 10, 2020

    Three years ago, I started doing research on steel companies. Over the course of time, different companies were like, "If you're not gonna buy it this year, call us back next year." But once a year, Armstrong would call us back to ask if we were ready that year and if we wanted to talk some more. When we were finally ready to pull the trigger, we appreciated that Armstrong was still there. Their people were all good. We're working on a barndominium. The metal is done and we built a custom porch onto the metal structure. Armstrong provided the roofing so that it matches. Today, they are spraying waterproofing inside so that we can put drywall on the inside. Quality-wise, it looks great.

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    Staff

    Reviewed Oct. 31, 2020

    I went through a package setup with Armstrong Steel and then they contacted me. Purchasing the building was good. But it took us too long to offload it and then trying to get it inventoried in five days was not enough time for the size of the building that we had. We had some issues with pieces that were supposedly there that weren't there. We identified it and I talked to them a couple of times about it. But they said that I would have to buy it because I was outside the inventory window to file a claim. So they should have an Armstrong representative there that would know what every piece was and could help identify those for inventory purposes. So I would know that I was getting everything that I was supposed to get. Other than that, everything else with Armstrong was really pretty good. The contractor said it was one of the straightest steel buildings that he had ever erected. He was very impressed.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 27, 2020

    The price and the quality of the material made us to choose Armstrong Steel. I've never had a metal building like that before. I was looking at a couple other ones and they were really lightweight 2 x 2 or 2.5 x 2.5 steel, where this is welded I-beam steel. It's more like a commercial building. The original guy that I had talked to and got an estimate from left so I had another guy and that guy was like a young kid. He did not really meet my needs. He would not listen to me. I told him I needed to talk to somebody else 'cause he was not getting it.

    Finally, I got ahold of somebody else and they listened, and I got what I wanted. As far as the delivery, it was right on time. They had to change delivery date, but that wasn't their fault. It was because of some other guy. They deliver more than one load at a time when they're coming from their factory. I'm in the Northwest and to make it feasible for the trucker, they have to carry more than one building. Mine was the last one to be unloaded. They had to coordinate with the other guy to get his unloaded. I haven't got it up yet but it sure looks like nice quality and I think we'll be happy with it.

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    Customer ServiceInstallation & SetupPricePunctuality & Speed

    Reviewed Oct. 26, 2020

    It went pretty well with Armstrong Steel. They were by far the cheapest and they had the most efficient design and cost. The upfront cost made sense. There's a little bit extra I had to pay once we got all the extras like the garage doors and the installation that I wasn't aware of right away. But it all came out to where we wanted to spend money-wise for a 40x60 steel building for a garage. If something came up or they were needing something, it was a two-way communication other than everything getting sent to my junk mail. But I searched through that and made sure I got all the emails from them. I'm still waiting on the garage doors to show up. They said they were supposed to ship out tomorrow but I haven’t heard anything on those and I haven’t seen an email about them yet.

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    Reviewed Oct. 16, 2020

    Armstrong Steel just delivered everything. From what I could tell, the pieces look good. I had some little issues with them on one change. But they have all been taken care of.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    Armstrong's sales rep was great. I liked their pricing, and the delivery went well. We got everything done, reset on the truck, so he could take off and go. Everything was on time.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 2, 2020

    I went with Armstrong for the price and some of the secondary framing components were galvanized instead of red iron. The sales reps were great. I ordered some extra components and I had to put an add-on and that kinda got lost in the shuffle. But the primary building components all arrived on time. The other stuff showed up later. The quality in the materials was good. But it was a lighter building than I had anticipated. I had asked for a higher wind load rating and I don't think that was quite up to par as what I'd asked for. They substituted some of the bigger beams for some smaller little C-channel like purlin stuff for our main column. I bought heavier steel and replaced those columns on the end wall because they looked too light to me. Other than that, it was fine.

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    Staff

    Reviewed Oct. 1, 2020

    I had a problem with the concrete as far as some of the measurements. We had the columns up until we discovered that the measurements were off on the concrete. It all started out when I needed the blueprints and I didn't get those until the day that they poured the concrete. They didn't get the anchor bolts in correctly. So then they had to come and redo some of the concrete. They did that last Monday and then the wind’s been blowing. So we haven't been able to do anything. We're waiting for the weather to cooperate.

    The delivery was good, except on all the instructions the rep said I was going to need all this heavy equipment. So I went and got a telehandler, but I could have lifted everything with my tractor. They acted like it was gonna weigh a bunch more than any of my bundles did. But everything went good. Everything's fine so far. The quality of the steel on all the columns look great. I'm pleased with it.

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    Sales & MarketingStaff

    Reviewed Sept. 30, 2020

    I wanted an all-steel building then I asked my ironworkers if Armstrong Steel is a good company, and they said that they're a great product. Everything is high-quality and I’m happy with it so far. The sales representatives were helpful. They were always there if I had any questions.

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    Staff

    Reviewed Sept. 17, 2020

    Jeff worked with me regarding a steel building on our Montana property. He was very informative and easy to work with. As it turned out, we were unable to implement the project this year. However, he was great about keeping it on file and checking up on me in the future. I'm looking forward to working with him and the folks at Armstrong Steel in the future.

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    Installation & SetupPriceStaff

    Reviewed Sept. 14, 2020

    Jeffrey was very helpful and professional with getting my building project estimated and packaged. Jeffrey worked hard to make sure I was getting exactly what I wanted in the building and worked to lower my shipping and installation cost. He made it easy to understand the deliverables.

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    Customer ServicePriceStaff

    Reviewed Sept. 3, 2020

    The rep from Armstrong Steel with whom I worked with was great. We had good communication when we went back and forth with him. We are happy with the steel we received from them. Both the quality of their product and their price are good.

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    Customer ServiceStaff

    Reviewed Aug. 26, 2020

    Worked with Dani over at Armstrong Steel, at first I didn't have a very specific design but with working with Dani she was able to help me help myself. She is very good, great understanding of the product and knowledgeable, delivers when she says she will. Answered all of my questions and was very helpful with insightful details.

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    Process

    Reviewed Aug. 24, 2020

    Been working with Rick ** on a Barndominimum and super happy with the walkthrough help and whole process of getting this project going. This is all new to me and with so many companies I wanted to make sure I found a solid reliable company to work with here in Colorado.

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    Price

    Reviewed Aug. 23, 2020

    Rick ** was quite responsive to my initial inquiry, in providing a quote and specs. So far, so good! The quote was better than I expected. I have not as yet ordered a building, but based on my initial impression, Armstrong will be my likely choice.

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    Customer Service

    Reviewed Aug. 21, 2020

    We had a guy that burned down the whole city block and our business was one of them. We're gonna stay local and we thought we bought a building, but the guy just took our money and ran, and never had the building. Then we decided to go with a bigger company that we knew we wouldn't get ripped off. We ordered in March and Armstrong Steel told us it was only gonna be eight weeks so we thought we would have our building by May but it ended up being in July. They could've improved on a little bit more in communication. We went through the product, counted it, and it all looked great quality. We haven't put the building up yet. We're working on the permits and just getting ready to start the foundation. Hopefully, in the next two weeks, we'll have that.

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    PriceStaff

    Reviewed Aug. 20, 2020

    Armstrong's price was about right and with needing a building and all, I wanted to try a all-steel structure. We got a building lying out here on my ranch. We'll use it for putting a tall sidewall so we will put our camper, tractors and vehicles in it. Armstrong's reps gave us good information and answered the questions we needed. The only thing is when I first was getting it all figured out, I thought it was all steel in the building. I thought the doors kinda came with it, but it wasn't the way it was. Armstrong could give a little more information on the structure and the doors.

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    Staff

    Reviewed Aug. 19, 2020

    They’re a little bit more money, but they’re a larger company, well-funded and they build good products so I went with them. The rep that I talked to did a good job. Everything went fine.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 14, 2020

    Everything went good with Armstrong. The delivery was botched, so I could not unpack the unit and make sure that everything was there. Since I wasn't building it for a few months, hopefully when I get there to build it everything's there. That's about the only thing that I didn't care for. The interactions with them were good, but their response was, “We only have 72 hours to confirm the delivery.” What happened was they got here so late. I had eight guys there ready to unpack it and go through it all. There were employees of mine, they were gonna be in the area, but they all had to fly back. The delivery guy got delayed by 10 hours, so my guys were all gone. I was by myself to unload the truck. There was no way I can unpack all that and get back home by the next day. So, I was unable to do that.

    The list of materials that are on the ground would have normally have been confirmed, so if there's anything missing they can go, “Okay, our bad, we can send it to you.” If you don't tell them that it's missing, then within 72 hours, you have to buy it if it's missing. I said, “Look, you guys screw this up, not me. There's nothing I can do about it. I'm not gonna be back up here for several months.” It's in a gated, enclosed area with cameras. I can prove that nobody's touched the stuff since it’s been put on the ground. But still they're saying, “Well, you have a certain amount of time and you're out.” So, I’m hopeful it’s gonna all be there.

    Other than that, the people from Armstrong Steel were professional. They responded quickly. Armstrong had good reviews and products. The only thing in the whole process I didn't care for, other than the delivery, was they told me it would be about $1 to $2 a square foot to build the building. And now I'm getting quotes at $10 to $15. It's a massive difference. I should have researched it better. I'm a contractor myself but I don't deal in metal buildings. When I was looking at the map going, “Okay, it's gonna cost me $10,000 to have it built. Now I'm staring down the pipe at 35,000 to 45,000.” If I was gonna spend that much money, I would have just bought it from a turnkey vendor instead of an actual builder build it yourself kinda thing.

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    Reviewed Aug. 9, 2020

    Everything went pretty well with Armstrong. I got most of the answers to my questions. I tried to be a little bit thorough to know what I was getting into. This is the first building I've set up like this too, so that makes a difference. When they always sell, they always try to get the cheapest price, which is normal. But then I upgraded to collateral load, which I'm glad I did. It was on the paperwork that I get upgraded to three pounds per square foot. So far, everything fits together pretty good. All the main members seemed to go pretty good. The drawings are pretty good.

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    Reviewed Aug. 6, 2020

    When trying to settle my father's estate, I needed an estimate only. Joseph V was very prompt about returning my phone calls, and gave me the information I needed, although he was pretty sure I was not going to purchase anything from him. Very Helpful company. If you ever need a good sturdy structure, I would highly recommend Armstrong Steel buildings.

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    Reviewed Aug. 3, 2020

    I wanted a steel building. I didn't want a pole building. I went with Armstrong Steel because that seemed like the right thing to do at the time. But after I did, I'm painfully sorry about it now. I’m missing one sheet of the roofing and like five pieces of steel that go on the side of it. I gave their rep my number, told him to call me back so we can discuss this, and they just keep texting or sending me emails. They say that they did send the stuff. But if they sent it, then it should be here and it's not here. It’s been about three weeks since they delivered it.

    They’ve been giving me the runaround, telling me to recount, and that they should be here. These things are 25 feet long and they probably weigh 200 pounds for the five pieces that are missing. Plus, the steel for the roof is 24 inches wide and about 25 feet long, so it's really hard to miss it. They're not here. They haven't called me back either. Once they get that out of their hands, then they don't wanna deal with them.

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    Reviewed Aug. 1, 2020

    We have had a number of metal Companies that we have worked with and by far we have enjoyed working with Dany. Well informed and very helpful in all areas. Always calling and Asking questions on follow up issues that would arise during the process.

    P/W

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    Reviewed July 30, 2020

    Dani ** in particular was very response and knowledgeable. She made the process simpler and less confusing. She was detail oriented and followed up as promised. He attention to detail makes me feel a bit more comfortable working with Armstrong.

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    Reviewed July 30, 2020

    My realtor suggested I contact Armstrong Steel and I was connected to Dani **. She has help me understand the process with quick turn around on my drawings. It has been a good experience and I look forward to working with her in the future.

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    Reviewed July 29, 2020

    I like how the steel is built. I didn't want support beams in the middle. The I-beam construction is what I wanted to do. I talked to 15 different companies. I felt Armstrong Steel had the best customer service and best product for the price. The shipping went well. I received my steel in about seven weeks. It came sooner than I wanted. However, I had to tear the structure down because there are no instructions. I've never put one up before. How they show measurements and things like that, they were not specific as to where you measure from where. It's confusing.

    It looks like on the plans, you measure four inches in on both sides of the pad. We did that, put up all six of our support beams and then realized that it's not four inches from the corner of the beam, it's four inches to the center of the bolt. It made our measurements off three inches on each beam. When we went up to put up the Z channel on the sides, it didn't line up. My friend and I figured out on our own what the measurements meant after. But that was after putting in anchor bolts and everything. It was frustrating. But other than that, Armstrong Steel answered every question I had.

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    Reviewed July 9, 2020

    I used Armstrong Steel for my garage. I haven't erected the building yet so I assume it's good because I've moved it. The representatives have been attentive and friendly. They seemed very professional and knowledgeable, and they were helpful. Laurel was very accessible during the process of doing the paperwork for the logistics piece that she was involved in. The only issue I had and I discussed it with them was the delivery of the building, where my house is and how it is situated geographically. It was a difficult delivery. And it wasn't until just before delivery that I became aware of the limitations on the person delivering the building which then had made me have to pick a secondary drop location. They need to be a little bit more upfront and clear about the restrictions or the limitations for people delivering buildings to sites that have challenges, like, windy driveways, steep inclines, narrow passages. That wasn't known until just before delivery for me.

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    Reviewed July 3, 2020

    Armstrong Steel is a terrible company. The first thing they did is the way they got me online. They did a Black Friday sale. So, it tells you you're almost gonna get $4,000 off. Based on that price, it comes out really cheaper than everybody else. When you do it, you don't really get the details of everything because they said, "Oh, project manager will give you the details of everything." When you sign up for it, on the bottom, it tells you, you have 30 days to figure out all the details to keep the Black Friday's pricing. So, I got that. Two weeks went by, there still was nothing. I did it on Black Friday, which was around Thanksgiving.

    I've called a couple times and said, "Project manager hasn't called me. I already lost two weeks." They said, "No, no. He'll be there." I lost about two weeks out of the 30 days. Then once I started dealing with the project manager, I realized that an extra door was an added cost, the side door was an added cost, and everything was nickel-and-diming. It ended up being a lot more. I was still trying to find the details of everything, and within that four weeks, my project manager was gone one weekend because her grandkid was born. Then another time, she had a stroke. Within those 30 days, I was asking questions. Right after they sent me something, I lost a day because they had to come back the next day.

    The last of my final 30-day deadline was on a Sunday. I had the email saying on Friday, "Hey, make sure that you get the correct detail. The space between the doors must be five feet. So, please have that on the final paperwork so I could sign off on it." It says if you sign off and you don't have the correct details of it, you're stuck with that. So, that was me on a Friday. Magically, Sunday came and went, and on Monday morning I went, "Oh, okay, I'll do it." They sent it to me on Tuesday. A month and a half later was when I found out, "Oh no, no. You passed your 30 days. So, this is the normal price." So, I got stiffed for another four grand there.

    COVID came into play, but we passed the deadline by another five weeks. When the parts got delivered, they give you five days to tell them if there's anything missing. The way they pack this stuff is so tight. You have to take everything because everything's sandwiched on top of each other. And if you take it out, you expose everything to the elements if there's been a break. Come to find out when I finally finished everything up, four pieces are missing. I called them up and they said, "Oh, well, you pass the five days. So, now we gotta charge you." So, for four pieces of metal that are probably a double size of a toaster oven, they charged me $75 shipping from Colorado to Arizona because I didn't let them know five days when I originally got the piece.

    I was pissed off. I went on Reddit, and everybody has the same thing. They give you five days, and then they charge you outright. So, everything that happened to me was exactly everything was for everybody based on the reviews. I've talked to their manager, Cade. The guy is worthless. I got screwed out of $200 for shipping that I had to pay in parts that they didn't put in there. I got screwed $4,000 because their project manager sat on it for a few weeks, and then she couldn't get me the information early enough, and the whole thing, going back and forth with her about pricing.

    I had to order a lot of parts outside the company because their pricing was outrageous. The problem with the company is on that initial, their salesperson said, "Oh, yeah. You're gonna get 40x60 building. Yeah, this is it, $22,000." I asked, "Well what about the door?" "No, no. You'll talk about that with the project manager." There was no mention that those things are gonna cost extra. They make it sound like, "This is the price. You just gotta tell the project manager where the door is gonna be."

    I would never use them again. I haven't even talked about recouping any of the money. I'm one of those where I'll probably go online and give them bad reviews. So, hopefully, the next person won't fall for the same scenario. It might be my fault because when I read the reviews, I didn't go to enough places to read the reviews. But when you read the reviews, it seems like it's the same habit that they're doing for everybody.

    I've even called them a couple times and I said, "You know what? I don't like your level of service here. Can I talk to the owner?" They made it sound like it was a small company where someone started. They said, "Oh, no. You can't talk to anybody." Cade basically said, "It is what it is. I don't know what to tell you." I've talked to the project manager's boss way up early when I was losing those two weeks. I said, "Hey. I'm running out of time here. Can I have another project manager. This one seems like there's a lot of issues going on." They told me, "No. She's the best one we have." So, they made me stay with her, and then that alone made me lose four grand right there. That's a lot of money. That's basically half my electrical. They didn't even do anything about it.

    With this kind of work, Armstrong Steel is not gonna stay in business that long. They made me unhappy. I contracted an erector, the person that's putting it up. I said, "No, they're going to charge you." The guy was blown away. When the erector called them up and they told him, "Yeah, it's gonna be 200 bucks," he said, "They shouldn't charge this. It was their mistake, and we're calling out on it. I don't know why they charged us 200 bucks." He also said, "All the other companies I call even if we pass the five-day deadline, they know that if it's there, it's there. If it's not, then it's their fault. This is the first time I've ever had a company charge the owner an extra 200 bucks for part that they didn't put in." So, I said, "Well, where do you buy buildings from?" He said, "Well, I buy them from everybody based on what the client needs. I will never buy a building from them because."

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    Reviewed July 2, 2020

    We were looking for some possible expansion opportunities and Armstrong Steel seemed like a good deal at the time. There was good communication and it all went pretty well. There wasn't any major hiccup. The quality seems pretty good so far.

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    Reviewed June 27, 2020

    I liked Armstrong Steel's price and the way that the buildings were made and the material that they were made out of. I am building a barndo. The quality of steel is good. The barn is up, and I have no complaints except one. On the final drawings, I said I caught where my threshold on my door was even with the bottom of my window seal in the kitchen, which I sent the plans to. They said, “Oh, I think it’s just like that in the drawing.” It wasn't. My window is supposed to be above my kitchen sink and it goes all the way to the floor. So we are having to redo the whole plan of the building to drop the floors. That is the only complaint though, and I didn’t point that out. Now, it's gonna cost me a little bit more money in the long run. Other than that, I worked with Trish who was absolutely amazing. Even though there was a little screw up, I would highly recommend Armstrong. I just would tell the next person, “Just make sure."

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    Reviewed June 26, 2020

    Working with Conner was Refreshing. He was Professional, knew and answered all of our questions and concerns. He was quick to get back with us and Offered a GREAT Product at a GREAT Price. We were not able to purchase for the simple fact our Contractor, Family and others were Solidly Booked and had no one to help facilitate the Erection of the Building to fit our Time Table for this year. Conner did offer Solutions but did not work out for our Situation. Conner is an ALL in Professional, it was a pleasure working with him and will DEFINITELY Refer him!

    Penny

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    Reviewed June 26, 2020

    We had worked with Armstrong Steel before on other projects. They're competitive. They've built a building for us, an outbuilding for storage, and they built us a mezzanine. Everything went together well, and it all looks well-painted and well-manufactured. The reps from Armstrong Steel are polite. Sometimes, during the COVID, it was hard to get with anyone because people were not in the office. But when they're available, they're fine.

    Armstrong delivered so far what they said they were going to in the proposal, so that's good. The only thing is communications. There was a couple of times when shipping documents weren't really sent or some billing issues were there, but it's nothing major. If you're wanting a manufacturer in the United States and you want somebody who can come into your office and work with you hand-in-hand, go with Armstrong Steel.

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    Reviewed June 6, 2020

    I knew I wanted a steel building for our 5th wheel trailer, but didn't have a real firm idea of what I needed. I filled out the on line quote request and Jeff ** called me promptly and helped me get a firm idea of what I needed. I have some other things to consider, like what all I want the building to be, and have put the building purchase on hold for now. But Jeff was very helpful and I did not feel any pressure to put money down before I really knew exactly what I wanted. Jeff is easy to work with and is very helpful.

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    Reviewed May 23, 2020

    Had an excellent discussion with Eric S. at Anderson Ref. a steel building I was jobbing. Prompt, courteous, great to work with. Estimated building for the snowy north, specific to our region. Excellent price. I've kept his number handy. They have job manager who will work with you on specifics & question when you construct. They have access to all the doors/etc. or you can sub them out. Recommend them.

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    Reviewed May 23, 2020

    Armstrong Steel was recommended to me by another colleague and I used them for a personal machine shop. I don’t have it erected yet, but from what I have seen, I have no complaints. The purchase went pretty smooth.

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    Reviewed May 21, 2020

    I had the pleasure of working with Jim ** at Armstong over the past 6 weeks. He took me step by step through design of the steel building I was looking for. I had many questions and those he couldn’t answer he was quick to get back to me with a follow up. At no time did I feel pressure during the process. Because we live in Alaska freight cost was a big concern. Ultimately I have decided to build a wood structure to save on costs. Great guy to work with.

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    Reviewed May 19, 2020

    I live in Colorado and Armstrong Steel is made in Colorado. So, I was able to go down and look at their plant and see how their steel buildings were made. They're great up until they get your downpayment and you can't back out of it and then they disappear on you. I asked them to deliver it on the 1st of May and it actually showed up the second week of February. It was really hard to get in contact with anybody or get anything fixed. So, it was very frustrating. The building seems to be great but their customer service is terrible.

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    Reviewed May 17, 2020

    I found that Armstrong Steel was a pretty good product, so I went with it. It looked like it was a substantial construction. And the cost was about right for this product. I'm going to build a garage and I received all the steel but the garage door but they're gonna deliver it this week. The quality of the product is fine. Their rep was informative and he helped guide me through the process. Then, five other people were involved, one with the purchasing of it, another to attain the engineering and calculations for the building. Then, another person to schedule delivery and then, the final one was an individual who tracked it for us to tell us when it would arrive.

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    Reviewed May 16, 2020

    I like Armstrong's price and that they were close to us in Denver. The first building we ordered was for a girl's dorm at a church camp. We've purchased from them three times so far. The first building has been delivered. We're just waiting for the foundation to be poured. My biggest problem with Armstrong is that none of the dates that I was promised ever came through. The second building I'm supposed to have was ordered six months ago, and nobody keeps me in the loop as to when it's gonna be. I wish I had not ordered the third one from Armstrong. The people were okay. I was dealing with Trish, and she was trying, but somewhere up the line, Armstrong kept dropping the ball on this. Trish was working from home a lot and the phone system was messed up. So, I don't blame her so much for that. But I was told that they'd deliver the building in three months and the first one took six months. The second one is going on seven months.

    I begged for the drawing so I could get the foundations started, which would've been done by now had I gotten the drawings. I only got the drawings about 30 days before the first building was delivered and I just now got the structural drawings. So, my engineer could design the foundation just about a month ago. Everything's been pushed back because the drawings were not delivered on time, and as far as the third building I ordered, I was promised 90 to 100 days. We're getting close and I have not heard anything from anybody about it. I'm looking really bad for purchasing from Armstrong.

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    Reviewed May 14, 2020

    I looked at a bunch of different sites and saw that Armstrong Steel is a little better built and their pricing was decent too. Getting the pricing was good. Past that, it was a challenge to get it engineered and everything done right. It was a little hard to get somebody to call me and it seemed like I had to call them. But I did an alfalfa barn and the quality of the product looks pretty good. The sales rep also seemed pretty knowledgeable about everything, could answer my questions.

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    Reviewed May 9, 2020

    We priced at some other steel building companies but we went with Armstrong Steel because they said they'd deliver on time and because of their price. Armstrong Steel delivered it on time. It’s all just staged right now but everything looks okay.

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    Reviewed May 7, 2020

    Jeffrey ** worked hard to find me a great deal, going above and beyond what was necessary. If you're in the market for a steel building, give Jeffrey a call at Armstrong Steel Corporation. You'll be glad you did.

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    Reviewed May 7, 2020

    Armstrong Steel contacted me after I put out that I wanted quotes from a bunch of steel companies. I’m still building the foundation. The building’s sitting on the ground with the insulation. I’m just trying to get the permits through but working with the county sucks. On their site, Armstrong should just say, “Working with the county of your local jurisdiction is gonna suck way more than just buying the build.” The building was the easiest process.

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    Reviewed May 6, 2020

    Had been seeking information from another steel building company but they'd not work with me until I'd secured the lands I've been seeking, Whereas Armstrong would and did. I've been working with Chris **, and information and sample stick building designs come very quickly, which gives me a model to work with but also then a price quote for budgeting the project I'm working on, which is a house to be constructed within an all steel building, thus a sound and bug resistant exterior. Goal is to create a Victorian Design but very fire resistant, as area I'm seeking property is prone to wild fires. But also seeking a well insulated house where I can then build the interior walls to the designs for door and windows fitting to the Armstrong design.

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    Reviewed May 6, 2020

    I'm building a barndominium. Armstrong offered all-galvanized C-Purlins and that was what made me choose them. That was the first time I've ever bought a building, and the overall process was pretty easy. It was a pretty simple build. I called them up and they told me everything I needed to know about the building. I had a project manager through the process and everything went great. Even after-hours, Mike talked to me if I had any questions. I thought I'd get galvanized beams, too, but they weren't. I didn't read the fine print. I wanted the all-galvanized, but my structure beams all came just steel that were zinc painted. Other than that, I'm happy with Armstrong. Everything went well and everything's doing good.

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    Reviewed April 30, 2020

    If you are going to purchase a steel building. This is the only one I would buy. We have looked at over a dozen companies and this by far is the one we would go with. Eric **, our sales person on this project, was well informed about the buildings. He was patient and helpful in all our questions and certain designs. I would definitely recommend Armstrong Buildings and Eric ** to anyone looking for a steel building.

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    Reviewed April 29, 2020

    When I spoke with Jeff Reimers about a new building he was very helpful. The design that we wanted was not typical. He kept after it until we got it right. Unfortunately because of the Covid-19 situation our work situation changed and we were unable to get a building now but in the future I look forward to dealing with Armstrong Steel.

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    Reviewed April 20, 2020

    I have been working with Jeffery ** and correspondence has been great. I have had all of my questions answered immediately or within a reasonable timeframe. We have discussed different options and sizes in order to keep costs down and achieve the same solution.

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    Reviewed April 7, 2020

    I am retired from the United States Coast Guard and I am in the planning stages of researching at top notch/high quality building for my small property in West Virginia. So after finding Armstrong on the internet and after researching their company to some degree, I decided to submit a contact request for more information and pricing. I was overly fortunate to have received a phone call back from Jim **! What a pleasure it was to get a highly competent, zero pressure representative from a great company. In addition Jim was sincerely appreciative of my 24 years of active duty service to our Beautiful Country and my fellow Americans, which meant a lot to me as a Veteran who sacrificed much of my life from age 18 to 43.

    All products from Armstong are made in the USA! Thanks Jim for your valuable time, expertise and quick response to my request for information and also for answering all of my numerous questions. While still in the budget/planning stage, I HIGHLY value quality and look forward to possibly be in the position to purchase a top notch Amstrong workshop/building in the future. I prefer to wait and save for a great building vice settling for a lessor product!! Thank you Jim for your outstanding customer service and personalized assistance!

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    Reviewed April 2, 2020

    Working with them was as natural as putting on a shoe. Never at all did they make me feel stupid when I asked questions. Not only did they answer but they also took the time to explain. I feel like I’ve earned some knowledge during these tough times! I will recommend this to all my friends and family.

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    Reviewed April 1, 2020

    Jeff gave me all the information I needed to make the decisions on which building would best suit my needs. He supplied all the specifications and advised me on the best way to have the building delivered. He also gave me personal attention and made me feel I was getting the best price available. I would certainly recommend Armstrong Steel to my friends.

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    Reviewed March 28, 2020

    I am in the market for a steel building for a personal auto/work shop. Alicia took care of all the things I needed to know. She was prompt in acquiring information. I Look forward to dealing with her in the event I choose to purchase from Simpson.

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    Reviewed March 25, 2020

    I am currently in the brainstorming/planning stage of building a steel building and Rick ** was very helpful. He was able to quote me a great price, as well as help me decide what I needed. The information brochures that he emailed me are valuable tools.

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    Reviewed March 25, 2020

    When we were looking for steel buildings, we happened to call Armstrong Steel. Their prices were competitive and they did a good job of selling us on their ability We were also happy with the customer service. There were lots of good communication. We’re satisfied with them.

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    Reviewed March 23, 2020

    Travis ** was very helpful he answered all my questions. He also provided me with everything I needed to go before my zoning board to get approval for the building. Unfortunately they would not approve my location for the building of that size. Thanks Travis.

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    Reviewed March 16, 2020

    We began our journey building a steel shed during the winter months - we called many steel building manufacturers; getting a call back seemed to be the biggest challenge. Charlie ** at Armstrong was responsive and more than happy to help. We started talking thru design ideas with Charlie and months later, we were more like trusted friends.

    Charlie was patient, listened to our every need, very knowledgeable and reached out to his design engineers when it was necessary. We had a "laundry list" of questions as this was our first build and Charlie continually went the extra mile to research, get an answer, and follow up with us. He spent several months as we were designing a shed/house. We felt confident with his professionalism that we would be happy with Armstrong Steel as they were beyond accommodating.

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    Reviewed March 14, 2020

    Armstrong Steel has been a great company to do business with. Our contact has been Alicia **, we really appreciate her professionalism and friendly demeanor. We have asked her to give us quotes and different sizes buildings so we could decide what would work best for us. Would definitely recommend her and this company to others.

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    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedStaff

    Reviewed March 14, 2020

    I found the information of Armstrong Steel online and went with them. I talked to them and everything I was promised at the beginning was fantastic. It didn't follow through the same way though. It's for a steel building, but it's gonna be a homeowner's house. We have the framework up right now. We'll be done with the structure end of this week. The quality's fantastic. Everything is good. However, their communications suck.

    The sales representative said we can have this and we set a timeframe, not a problem. Then as soon as I paid the downpayment deposit, we signed the contract, they were like we'll get it when we get it. So, I went to the higher-up and he's the number two guy on the company and he said, "You'll get it when you get it." I said, "That's not what you told us. You told us you'd have prints in this amount of time and we'd have the build in this amount of time." He said, "You'll get it when you get it." But it was only a month and a half later when we got it than we were expecting to get. It took over nine weeks for the plans. And then the building came in. We were supposed to have the building somewhere around January 15th, but we received the building in the middle of February. It ended up upsetting my homeowner, 'cause that's the reason we went with them.

    The number two guy in the company, I got sideways with him because they promised this and they're not even anywhere near. If you're a week or two off, I understand. But they're three times longer than what they told me. And I can't submit the permit without the plans. But the building's fine, the price was good and the sales team and the project manager were fine. It was just they did not fulfill what was promised at the beginning with the sales agent. And I'm the one who's in the middle between me and the homeowner. Because all I'm doing is relaying what information they give me to the homeowner. I would not recommend them.

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    Reviewed March 13, 2020

    Chris ** of Armstrong steel buildings was exceptionally knowledgable, professional and working with him was a pleasure. He answered all my questions and concerns. I really appreciate all his help and advice. I recommend anyone needing a steel building contact Armstrong and Chris.

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    Reviewed March 13, 2020

    We’re using Armstrong Steel for a farm building. The whole purchasing process was fine and the quality looks good.

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    Armstrong Steel Company Information

    Company Name:
    Armstrong Steel
    Year Founded:
    2005
    Address:
    5889 Greenwood Plaza Blvd
    City:
    Greenwood Village
    State/Province:
    CO
    Postal Code:
    80111
    Country:
    United States
    Website:
    armstrongsteel.com