Freedom Power Solar Reviews

My sales agent at Freedom Solar has been very responsive. As far as getting ahold of customer service through their phone number, that's frustrating because it's always going to voicemail or an answering service. I have to wait at least a day to get a call back. I've tried email and they respond back the next day, which is fine. For email, that's not unusual, but I would expect that if I make a phone call to customer service, that I’ll be able to speak to a person.

I stumbled upon Freedom Solar, and I went with them 'cause they’re a big company and more likely to be around in the future. The downside is it’s taking a while. I have the solar people that's local here in Florida, and they said that it would take them 10 days, but it’s been a couple months already. But everything else has been smooth.

Started as the best company, chosen by comparison (~10), for installing a SunPower system at the time. Install process was fraught with miscommunication internally and lack of scheduling with local authorities. Install completion was delayed by months from original timeline. The project was not originally scoped correctly per requirements, but they made it right by adding more panels at no cost after I indicated that I would have to work rebid to all companies. Communication with the company and internally between different groups within the company is jumbled, inaccurate, and dismissive. Install was completed at the same time SunPower was going out of business. At the time, Freedom Solar guaranteed their 25-yr warranty on service and support.

I had solar before, and I wanted to get it again. Freedom took care of everything, and I did not have to do a whole lot. I’ve had them for a month or two already, and I like not paying the high electric bill.

The sales rep from Freedom Solar was good, and he clearly explained all the details to me. I've had good communication with the them. The installation is completed, and we're just waiting on the city visit, which is planned for tomorrow.

I had a good experience with Freedom Solar and didn't have any problems. From the bottom to the top, all the people that came out were nice and polite. They explained everything from beginning to end, and if I went out and asked any of the guys what they were doing, they explained it to me. I even asked the guy that came out with the drone, and he showed me how it worked. I’m 71, so they really had to explain things because I don’t know anything about any of it. Even if they explained until the cows come home, I wouldn’t get some of the ins and outs, but what I didn’t understand, my daughter does. She sat in on a lot of it and talked to the salesman when he came to the house, so she really knew more about it than I did.

I was looking for a solar installation on my new house. So, I did some online research and Freedom Solar was one of the options. I reached out through their website and got in touch with the salesperson. They came up and we had a meeting at my house. He reviewed everything.

I was interested in acquiring solar panels and saving money. Freedom Solar responds when you call them. Their representatives are very communicative and explain everything. Even the installation guy explained to me how the map goes. The installation went smoothly. Getting services from Freedom solar is a good investment.

I just bought my first home and I’ve always been interested in solar energy, so I put in my information online. Freedom Solar Power reached out to me and pretty much handled everything. The guys that were here were very nice and informative about everything that was gonna happen. Everything that they said is exactly what happened. Everyone was on schedule. The entire process has been smooth.

Freedom Power Solar was awesome. Installation went smoothly. They communicated with my brother who lives in my house there, and everything went well. I’m not liking anything about it yet ‘cause I haven't started saving any money ‘cause we're waiting for the inspection before they actually turn it on. But they've been very informative, friendly, and professional. They’ve been great.

Freedom carried the panels and the inverters that I wanted, so I bought solar from them. The sales person was very good. My interactions with their crew, electrician, sales people, and their overall team during the whole process were a simple flow. I understood that they had an open date for the installation process and I let them hop in. From the beginning, my experience has been nothing but positive. I would definitely recommend them.

Freedom Solar Power is a Tesla installer so I decided to go with them. Signing up with them was medium good. Some parts were easy, some parts were not. I’m really happy with the Tesla part, the Powerwall, the battery but there’s always room for improvement. Overall, I’m satisfied with them and I recommended them to my son.

Freedom Solar did a good job of taking care of any issues I had and got them resolved. But what’s impressed me the most is one, the sales rep that came out and did pictures was very knowledgeable. He did a very good job. I was also very impressed with the electricians, the people that set up the communications and everybody that did manual labor. They’re professional, caring and they try to do the right thing. We also had one engineer that was very good as far as communicating what was going on. But the lady that was over the project is well-overwhelmed.

The enrollment went smoothly. So far, I've been satisfied with Freedom Solar. It's only been a short time that I've had it. But so far, everything seems to be working as explained to me. I never had a solar system before, and being the first time, I like what I'm seeing so far. They kept in touch with me, texted me, and emailed me. As far as power consumption, the solar cell is working as I expected.

I liked the sales rep, Alina. After her presentation, it was a lengthy process due to all the people involved getting done what needed to be done. We had a bit of communication problem and there was a concern with the HOA and who was handling it and getting approval. It took two and a half months before Freedom Solar Power had the system installed. Other than that, all the crew that were out here did excellent work.

Freedom Solar’s sales representative, Chris, is very nice. He explained everything to me. The people who came to install the solar are amazing. It was a whole day when they installed the solar. But they are very good people, especially the people who work on the electric system. It was a really good experience. The other guy also monitors my account, like how much solar has produced and how it's going. He explained too many things to me. But still, we wouldn't get to know after one or two months how it's going.

I just enjoyed Freedom Solar for like three days because now I'm on leave. I'm overseas. So, I'm just waiting until I'm back to call them because I still have the same bill for my electricity. And I think it's higher. The experience was not bad. The process and the installation were good. But so far, I'm just waiting for the output. I think I can recommend Freedom Solar to my brother living in Texas.

I bought my system in 2019. When they sold me the system the micro inverters were from a company that went out of business in 2018. They never informed me they were installing parts from the company that is been out of business. now, six years later, I have three micro inverters not working. And they will not stand behind the 25 year warranty. And now they want to charge $100 a year to access the app.

1. I had Freedom Solar detach and re-attach my panels for a roof replacement. $5000 for taking them off, $5000 for putting them back on. Took them about 3 hours total. 2. I saw some panels were not producing on the installers app. Some panels were N/A. I took it for granted they would be fixed. Dumb on my part. 3. My system is putting 60% of what it was prior to detach and re-attach.

I had the pleasure of working with Silvana as my Senior Energy Consultant, and I couldn't be more impressed with her expertise, professionalism, and genuine dedication. She took the time to understand my needs, walked me through every option clearly, and helped me make confident, informed decisions. Silvana’s knowledge of energy solutions and her attention to detail truly set her apart. If you're looking for someone who is not only knowledgeable but also trustworthy and easy to work with, I highly recommend Silvana!

Since living in the Florida area, we have all of this sunshine. So I went for the solar to assist in offsetting the utility bills. Freedom Power Solar service is excellent. I sent them a copy of my electricity bill and how much I’m consuming for the month into the year. They came up with the amount of the panel that would be needed to supply electricity for me to consume.

Freedom Solar. My normal bill last month would have been about $350, but it was $80 now. I had about 30 panels installed. The installation was very good except for the person that put the underground piping in. I did not think they did as good a job as I wanted them to do, although I was assured that everybody who would be involved in the process would be fully capable, licensed, and bonded. The issue was taken care of not exactly like I wanted, but it's okay. Everything works as it should. My electric bill for the electricity itself would probably be zero.

My solar is working fine. It’s really nice and very easy to use and understand. Installation went very well, very smooth. They did a good job and were very thorough.

I had a nice lady help me out with the signup process and it went well. Initially they only offered the Tesla Powerwall, and I didn’t want those batteries, and I’m glad they got newer batteries from a different company. It's a two-stage process, I’ve got the solar panels on the roof, and I'm waiting on them to put in the batteries.

I was doing some research on Freedom Power Solar and saw that they have a large presence in Texas, we're in Orlando, and other places in Florida. It was very easy. The longest part of the process was getting my own town to approve the permit. Other than that, we got the panels installed. And then we waited a week for FPNL to swap out the meter. It was very good. They have a website where you can check the status of your project, and then they give you a call when it meets another deadline. I already knew that permits were approved. But they gave you a call and said that this is where you are in your process. It's pretty painless, and happy with the product. It's excellent.

I live in Florida. It is a state where the sun shines majority of the time. We've been through hurricanes and power outages. I always said that once I was able to afford my own home, I wanted to have solar to either lessen the outages or eliminate the inconvenience of being without electricity. That’s why I went with Freedom Power Solar.

The representative from Freedom Solar was great, from the initial call to the home visit and evaluation. There was no pressure. Mike was professional and not pushy, which I appreciated since solar panels are expensive. They stayed in contact throughout the whole process, checking in, making sure I downloaded the app, and confirming I was happy with the install and technicians. They even followed up afterward to make sure everything was satisfactory.

I’ve been thinking about it for quite some time. The grid problems we’ve had here in the Houston area were concerning, plus I wanted to be able to provide my own energy. I also wanted to help the environment a bit. I was really interested in the battery backup and how it would help during a power outage. Those were the main reasons I was interested in solar power.

Freedom Power was the first to respond when I reached out to several solar companies. Brad came over to the house and explained the process. We signed the papers with no hassle. My overall experience with them was great. I would highly recommend.