First American Solar

First American Solar Reviews

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About First American Solar

First American Solar is a solar panel system installation company serving Southern California. It handles installation for homeowners and businesses. Qualified customers can make the switch to solar with $0 down. The company designs a unique system for each location and uses highly trained teams to install it. First American Solar offers a 25-year warranty. Customers can view solar panel production in real-time and track savings.

    Pros & Cons

    Pros
    • No third-party installers
    • Good warranty program
    • Multiple payment plans
    • $0 down offers for qualified customers
    Cons
    • Only in Southern California
    • No pricing information online

    What is First American Solar?

    First American Solar is a solar-panel system installation company in La Crescenta, California. It serves homeowners, businesses and nonprofits in Southern California. It looks at your actual energy usage for the past 12 months and then works with solar panel manufacturers to create panels that meet the highest standards and designs a solar system specific to your needs.

    You can see how much your system will produce during the design process. With this information, you can decide if switching to solar makes sense. Once the system is made, the company has its installation teams put it on your home or office.

    How does First American Solar work?

    The first step in going solar with First American Solar is to contact the company. You provide your utility bill and basic information about yourself and your home. If you prefer a home visit, the company will schedule one at your convenience.

    Next, a team member analyzes your energy usage. During the review, your actual kilowatt-hour usage for the past year as well as information about your planned energy usage going forward are considered. Based on this information, the team designs a custom solar solution for you.

    In the design stage, experts use high-resolution satellite imagery, dollar irradiance, knowledge of solar panel efficiency, local weather reports, and other key factors to determine the best size for your system. The company then gives you an accurate estimate of how much energy your panels will produce.

    The team also shares tax incentives with you, giving you the full picture of what your solar system will cost. With this information, you can decide if you’d like to move ahead. If you do, the company completes the necessary paperwork and schedules a time for installation.

    First American Solar pricing

    Since every customer and project is unique, First American Solar doesn’t provide pricing information online. Instead, it will give you a customized quote after learning more about your solar needs.

    However, the company lets you put $0 down and pay $0 for 12 months if you qualify, so you may be able to make the switch without impacting your budget. It also provides information about the incentives and tax credits you may qualify for. First American Solar strives to make going green affordable to homeowners.

    FAQ

    Does First American Solar offer a warranty?

    Yes, most systems from First American Solar come with a 25-year warranty that covers: 

    • Solar panels
    • Production
    • Racking
    • Workmanship
    • Roof penetration

    The company stands by its work and wants to ensure your solar system works as expected for many years to come.

    How long is the First American Solar installation process?

    Once your system is designed and manufactured, installation takes one to three days. The entire process, from initial quote through installation, typically takes four to six weeks. The exact time frame depends on your system.

    How long do First American Solar panels last?

    A solar system from First American Solar is expected to last at least 25 years.

    How do I determine how many First American Solar panels I need?

    The solar experts at First American Solar can help you determine the size of the solar system you need, including how many panels should go on your roof. To decide what’s best for your home, the company looks at many factors, including:

    • Your current energy usage
    • Your expected energy usage going forward
    • High-resolution satellite imagery
    • Light Detection and Ranging (LIDAR) data
    • Solar irradiance data
    • Your home’s shading situation
    • Solar panel efficiency data
    • Local weather conditions
    • Tilts
    Can I check how much energy my First American Solar panels are producing?

    Yes, every First American Solar installation includes a monitoring program. The corresponding mobile app and website lets you see the performance of each solar panel in real time.

    Is First American Solar legit?

    If you live in Southern California and are looking for a solar panel system that is customized for your home, First American Solar could be a good fit. The company has highly trained installation teams, so you won’t have to deal with a third party. In addition, it works with you to see if you qualify for any incentives or tax credits, helping to reduce your out-of-pocket costs. However, no pricing information is available online, so you must contact the company for a quote.

    First American Solar Reviews

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      How do I know I can trust these reviews about First American Solar?
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      • Our moderators read all reviews to verify quality and helpfulness.
      Page 1 Reviews 0 - 5
      Verified purchase

      Reviewed Sept. 16, 2023

      Tony was a good guy and very helpful. He explained everything. When I talked to him, it was during Corona time. I scheduled an online meeting with him. He sent me a price and I told him to go ahead. I had trust in him. We did 10 panels. My project was a little bit different. It was a brand new house. So at the beginning, the installers came to put the pipes to go from the roof to the location where the panel is gonna be. So later on, after the house is finished, they can come to install and bring the wires inside the walls. So there is no wire showing on my property. It wasn't like I told them. They got the permit. They came and did it. After seven months, they put the solar when the roof was done, and the construction was ready. Everything was on time. They also did all the permits and I just paid and it was done.

      During the first month, I paid zero because the solar was up way before we moved in. For the second month, my bill came to 250. But I didn't pay attention. It was summer and I have a big house. The 10 panel for my house is very little. It's just the city requires two points something kilowatt. I put three points. So the solar is not enough for me. But I was only required to put 8 panels for my home, but I have placed 10 panels.

      First American Solar
      First American Solar
      Pinned

      Hi Karen, We are truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

      Verified purchase
      TechPrice

      Reviewed Sept. 3, 2023

      I went solar three years ago with First American. I'm extremely satisfied that, one, they're still in business because solar companies tend to come and go very often. And two, that, there's a 25-year unlimited warranty and they honored it. We had a large issue with some of the componentry. I know it was an expensive fix. The repair process was fantastic. They used a company called APsystems, which is not very good, but that's not them, that was their supplier. And they've told me that since they use a different supplier for inverters, that company gave a bunch of grief about warranting the work. They wanted a bunch of analysis done and all kinds of samples.

      In the meantime, I was not generating. I was very firm with going to go and look due to my last one's power bill was out of the world and it was unacceptable. He went ahead and they forced, they pushed and they made the repair. So, I'm very happy with First American. They did my sister's house and that was how they got recommended to me. I've recommended them to a couple of the folks since then.

      It was a good experience. Their installers were professionals. They did clean work. The system has been flawless until we had a major malfunction. I didn't know what happened, but one of the inverters melted down, which caused a chain reaction. And that's not due to them. That was due to the ridiculous record winds and heat we've had this year.

      First American Solar
      First American Solar
      Pinned

      Hi Geoffrey, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

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        Verified purchase
        Customer ServiceContract & Terms

        Reviewed Aug. 26, 2023

        First American Solar did my solar work 8 to 10 months ago by now, and we finalized it January. I had a good experience with them. Communication was very good. I'm very detailed, so they were very accommodating to my details and needs. Even afterward when I had a couple of troubleshooting questions with the program because it was all via app. So, I had to ask other people. The guys came over and took care of it for me. They said, "We're a little busy in the next two days, but we'll come Thursday or Friday." They came out and set it up for me with the new Wi-Fi password because I had to change internet providers. They were very accommodating. And if I had any questions, I know I could call them and they could come out. They're good. Customer service for me is very important and with his guaranteed work and warranties, I was very happy with it. And he has come out even after his job was done.

        They were ready to install the panels within a week of contract, but it was a new build. So, it was delayed on my end. And they could have broken the contract because I had surpassed the one year. So, I'm very lucky they didn't because I know the prices went up from a while back. The rep said, "I'm just gonna match it for you." And I got a better product because the product was not being made anymore. So, I got better wattage. They came through good. I did a good size system because it's just the two bedroom, two bath that we did in the back. It does very well. And we get a nice reading. Our utility bills are almost even, not only electricity, including, water and sewer and trash, because we did a big system. So, the city buys the power from us.

        First American Solar
        First American Solar
        Pinned

        Hi Danny, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

        Verified purchase
        Customer ServiceInstallation & SetupTechPriceOnline & App

        Reviewed Aug. 25, 2023

        I showed First American Solar my utility bill and I wanted it sized appropriately. My power bill was extremely expensive. I have a pretty big house so it was like $2,000 a month. It's a family of six in a big house with lots of air conditioning and stuff. First American Solar worked with me. I didn't wanna buy too much but I wanted enough to cover our energy utilization. The product they installed is called Solar Edge and I bought it outright. They had to order it and the installation was done immediately.

        My roof is one that's hard to have solar on because it's sort of a mission style house. It has ceramic tiles and you can't really walk up on a roof. I knew it was gonna be hard with this type of roof. You're not really supposed to put panels. The installers said, "Oh, no. It's no problem. We can just do this." And they actually did something neat. Where the panels were going, they took the ceramic tiles down and put up traditional tiles then put the solar on top of the traditional tiles. They were able to make it work in a unique way.

        First American Solar works. I basically don't have an electric bill anymore. There's graphing and an app for my phone. It actually shows me production versus consumption. They're pretty much right in line with each other. The app works really well and it's pretty simple to use. There's a battery too that's built-in and it's part of the whole install. If I were to lose power, the high priority items in the house would remain powered. It's automatic.

        I recommended First American Solar to a friend who ended up doing an install with them. First American Solar reached out to me after my referral and said they had a referral reward of 500 bucks that they could send me as a thank you. I didn't even know about that. In this day and age, you get such generally bad service from a lot of companies. Oftentimes, customer service is lacking these days as well as the follow through and quality products. I've just noticed a general degradation over the years. But First American Solar is really good at what they do. They're a great company to work with.

        First American Solar
        First American Solar
        Pinned

        Hi Sean, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

        Verified purchase
        Installation & Setup

        Reviewed Aug. 24, 2023

        I am absolutely thrilled to share my exceptional experience with First American Solar. From start to finish, their commitment to delivering top-tier solar solutions has truly impressed me. First American Solar's professionalism shone through right from the initial consultation. Their team displayed a deep understanding of solar technology and its benefits. They patiently assessed my energy needs and provided a tailored solution that perfectly suited my requirements. Their transparent explanations left me well-informed and excited about making the switch to solar energy.

        The installation process was a seamless affair, showcasing the expertise of the First American Solar team. The installation crew worked diligently, ensuring every detail was taken care of. Their attention to detail was remarkable, and they left no stone unturned in optimizing the placement and configuration of the solar panels. The end result was not only efficient but visually pleasing, seamlessly integrating with my property's architecture.

        What truly sets First American Solar apart is their unwavering commitment to customer satisfaction. They handled all the logistics, permits, and paperwork with utmost efficiency, saving me a significant amount of time and effort. Throughout the process, their communication was clear and timely, leaving me reassured at every step. Now that my solar panels are up and running, I'm witnessing the remarkable impact on my energy bills. The transition to solar energy has been seamless, and I'm delighted to contribute to a greener planet while enjoying the financial benefits.

        In conclusion, First American Solar has exceeded my expectations in every aspect. Their expertise, professionalism, and dedication to customer happiness are second to none. If you're considering harnessing the power of solar energy, look no further. First American Solar is the beacon of excellence you need for a brighter and sustainable future. Kudos to the entire team for their exceptional work!

        First American Solar
        First American Solar
        Pinned

        Hi Onik, We're truly honored by your review! So glad we could assist in your solar journey. Thanks for choosing First American Solar.

        Verified purchase
        Customer Service

        Reviewed Oct. 9, 2023

        Wow I am so pleased and thankful for First American Solar! The representatives were so honest, knowledgeable, and patient! I felt so comfortable with this company, they always made sure to meet timelines and answer all my questions. The end product was exactly what we had discussed, I would highly recommend to everyone!

        Verified purchase
        Customer ServiceInstallation & Setup

        Reviewed Oct. 5, 2023

        I reached out to First American Solar online and was very pleased to receive a prompt response back. With great communication from Tony and his team, we decided to go with them for a commercial warehouse. He sent us the calculations in the amount of solar panels we would need to cover our monthly bill and it’s been eight months. We haven’t had to pay an electrical bill yet! The installation crew was awesome along with his administrative staff leading us throughout the entire process. I can’t be more grateful for finding such an awesome team to handle our solar.

        Verified purchase

        Reviewed Oct. 4, 2023

        The guys from First American Solar did a really good job. They were very fast and professional. They did everything they promised to do. So, I'm very happy.

        Verified purchase
        Installation & Setup

        Reviewed Sept. 26, 2023

        First American Solar has been a game-changer for me. With a pool and high energy usage, I used to dread my monthly bills. However, since I had their solar system installed, I've witnessed a dramatic decrease in my energy costs. It's been a truly transformative experience. The team was professional, efficient, and they guided me seamlessly through the entire process. Highly recommend First American Solar.

        First American Solar
        First American Solar
        Pinned

        Thank you, Mary! We are thrilled to hear such positive feedback. We’re always here to assist you and hope you have many sunny days ahead!

        Verified purchase
        Installation & SetupPrice

        Reviewed Sept. 26, 2023

        First American Solar exceeded my expectations in every way. Their transparency throughout the entire process was refreshing; I was always informed about what was happening and why. The professionalism of their team, from the initial consultation to installation, was impressive, ensuring a smooth and hassle-free experience. What really sealed the deal for me was their competitive pricing. I shopped around extensively, and First American Solar offered the best price for the highest quality panels. I highly recommend them for anyone considering a solar energy solution.

        First American Solar
        First American Solar
        Pinned

        Lilit, we appreciate your lovely words! We're delighted to have had the opportunity to serve you and are here whenever you need us. Hope your days are filled with sunshine!

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          First American Solar Company Information

          Company Name:
          First American Solar
          Address:
          2233 Honolulu Ave., Ste. 307
          City:
          La Crescenta-Montrose
          State/Province:
          CA
          Postal Code:
          91020
          Country:
          United States
          Website:
          firstamericansolar.com

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