Dividend Solar Reviews

I had Solar panel installed and it's financed through Dividend Finance. This is worst company that I have worked so far. Lumio guy mis-guided me by attaching this company. Like any other finance company, we need to pay Principal and interest. But this bank, even you keep paying your monthly installments the loan amount will not go down.. I was surprised and shocked to see they charge interest by each day... I called customer care to check why my amount doesn't go down even I pay on time, ate agent said it's due to interest each day that I am compounding. So immediately I planned and closed this loan as it's becoming a burden each month. It will stick to your neck whole life if you don't get rid of the loan with them.

This company killed my house selling deal. I got a buyer and he decided to get a co-signer and this company does not approve co signers .. killing my deal .. My child’s education college money went down the toilet thanks to the flexibility of this company. My deal is dead .. Please find a company more customer friendly .. Don’t make deals with this company if you're planning to sell your home eventually .. Worse experience .. Lost thousand of dollars because of them .. Worse decision of my Life.

I only gave them one star because zero was not an option. Customer service is a joke, worst I have ever dealt with. I financed solar panels with this company in 2023. I put my home on the market in March 2024, it went under contract in early April 2024. On April 22, 2024, a lien was put on my home by this company without any notice to me, this is a shady business practice. So now, we are 2 days away from closing on this house and I cannot even get a person on the phone who can help me get the transfer process started so we can close on schedule.

We were lied to by Vision Solar from beginning, I called Dividend finance in the very beginning with my concerns and they Lied and told me everything was above board. Now here we are a year later and our panels still non-working and finding out the work that was done, was done illegally and without a permit or inspection from city. Even worse, Dividend released monies to Vision Solar for not only Incomplete work but illegal work done on our house. They approved everything. Now Vision solar are out of business and Dividend are trying to keep customers locked into these huge loans. A loan that I wasn't even aware of when the guy was in our home trying to sell us the panels. He told us this was being done through Florida, because the state of Florida wants people to go green. Lies.

My husband and I have been trying to sell our property and we have already lost a deal with potential homebuyers and are now potentially losing a second deal!!! How is it possible that the homebuyers can qualify for a mortgage, but not a $35K solar loan?! Every time we are given the most ridiculous excuses about why they were denied. What a nightmare!!!! If we would have known Dividend would be so terrible, we never would have even gotten the solar panels to begin with!

We went through all the right paperwork from Dividend to transfer the loan while selling our house. It has been 90 days and both the parties seller and buyer has all paperwork done and submitted but dividend never transferred the loan. The loan transfer department I believe his name is John, never calls back. The phone representative never have a clue about the case. Horrible company. Because of this horrible experience I will never buy solar again and will warn everyone about it.

Dividend Financial is a poor business partner. While trying to get the loan paid off through the sale of my house they assessed late fees because they never responded to the email sent 19 days ago. There is only one email address listed through the customer portal and apparently they don't check that email very often. When I called their customer support person he stated it should have been sent to a completely different email: billing@dividendfinance.com. This has caused a delay that can be very costly both to my personal account as well as delays in completing the escrow. They need to be more responsive and provide information on the website like how to stop and auto payment as well as where to send escrow inquiries. Aside from these issues with closing the company seemed satisfactory.

I am having the same experience as so many others. We were completely lied to by the salesman/company that sold our system. In fact, the salesman is in prison now, and the company has reorganized to avoid all the faulty installs. We were sold the system on the incredible tax advantage, which when combined with solar production made it possible to “net out”, and reduce the payment to the average monthly I pay for electricity. Then in 9 years because of the tax advantages, I could have the system paid off. We were made so many promises and none of them were true. We were sold Solar Edge inverters that have a terrible track record, and the installers have been unable to find why half my system does not produce any power.

We are about to lose our deal we are selling our home. The potential buyer have been reaching out with the necessary paperwork to get qualified to take over the solar panels and Dividend have been carrying them about in circles. They have provided the necessary paperwork which they have required on the paperwork to assume the loan. We are just tired and stress out over this process. We going into the third week. We have been really patient. The worst thing we could ever have done was to get solar PANELS.

The potential of going green, even at no savings was too good to be true. My system is way too small to take away nearly any of my energy bill, and the price I paid I’ll never recoup. On top of that, Married with 3 kids, my tax liability was not enough to get The money I was supposed to put towards my loan, no keeping the original monthly price of $100 more a month. I’m 2 years into having this loan and till yet to recoup the “rebate” that is really just a tax liability break. I pay as much for my electric bill with more than my electric bill every month paying off a solar system that does me no good. Worst purchase I’ve ever made, and an extremely costly one.

Greed and customer neglect during COVID-19. Before the coronavirus My family and other families in our area have been using Dividend Solar for years now. During the pandemic we reached out to see if they’re doing anything to help homeowners. They initially say yes on the phone and take down your information but end up sending e-mail saying will not show any Leniency during difficult times. Do yourself a favor. Chose a solar company that treats their customers better.

Dividend Finance financed my solar panels and wow the ease of setting payments and excellent customer service. 100% would love to use them on any home I buy In the future!!! Also just the ease and how simple they make it and let alone how friendly the folks are.

We are in the process of purchasing a home that has a solar electrical system financed by Dividend. Just attempting to inquire about assuming the loan I discovered 1. long hold times. 2. representatives who are short, snippy, and just don't seem to care. 3. incorrect information regarding system warranties, etc. To me, this all says Dividend is one of those "zig hile" companies where cash is king and everything else (including customers) can take a hike. I believe we will just pay off the solar system and steer clear of Dividend. P.S.: Dividend, if you dislike being informed on, get your issues squared up!

Everyone involved with the loan process to put up the solar panels. Had great customer service!! Questions were answered quickly & everyone was absolutely professional. Project manager was very thorough with checking for permits & moved immediately. Had to wait for electric company to make the switch. Go with these guys - You can’t go wrong!!

I am writing this as buyer beware. This company ripped me off. I got a loan through them not too bad of an interest rate however there was a clause that I have to pay them $265.10 for 13 months. I called them very soon after signing the contracts. In actuality I never signed myself. The solar company just pushed the application through on their laptop at my kitchen table. Either way I did agree but when I call Dividend Finance to see if I could pay the lump sum payment their representative told me on the phone directly that I have no choice but to wait the 13 months to pay the lump sum payment. I did have the money in the bank at the time and still do.

Fast and efficient service. Courteous reps. Have their act together! Always responsive to queries that I made and answering questions. Quick service via email of necessary forms. Good communication with the solar contractor.

The loan application process for my solar installation was simple and efficient. The loan conditions were clear and understandable. The ability to have loan payments automatically drafted from my bank account is convenient.

I paid already 10 months of solar panel loan, with no benefits of solar. Dividend Financial gave all the money to the contractor after they installed panels on my roof. Solar contractor pocketed my money and never finished the job. Dividend rep told to call contractor! Yep I called them and I called them and I emailed and texted. All would have never happened if you would not paid my $38,000 before contractor get panels connected.

I was paying $89 a month for my electricity.. Now I have a 20 year loan and paying $245 for 20 years plus electricity $35 more.. I was lied to by the company that first sold me the panels and DIVIDEND are completely aware that this company are lying and locking you into this loans. The company that sold me my panels are out of business and I'm stuck with a loan for 19 more years.. They have thousands and thousands of complaints with this same situation. I have a lawsuit I just opened up so I can stop this from happening to other young couples with family.. This is a nightmare and DIVIDEND KNOWS ALL ABOUT IT..

The Dividend Solar team were very accommodating through the purchasing process. The sales person was very knowledgeable about the product. She walked me through the purchasing process making sure that I was thoroughly informed. I would recommend this company to anyone who desires solar panels for their home.

Using DocuSign as the main signing method and email as the transport, Dividend Solar makes the entire financing process simple, efficient and easy to understand. They replied to my questions quickly and walked me through the process.

They been really helpful with the process. And they send all documents in time and always keep in touch with me. They are very professional, fast and efficient. I think I couldn't choose a better company to have my financing with.

I appreciated the ease and speed of getting financing approved for my solar system. The whole process was pretty painless and I would recommend Dividend to others to finance their solar systems. I have a small payment each month and look forward to the savings.

They made the financing experience easy, and the installers were friendly and professional. I would recommend them for getting a solar system installed on the roof of your home. They make the experience pleasant.

I found that getting financing from Dividend was quick and easy. I’m a new customer to solar power, and while I’m still waiting for Idaho Power to do its part to start my solar power, my experience with Horizon PWR, namely, Preston and Mat, and the folks at Big Dog Installers, has been very good. I highly recommend these folks. They are connected to Dividend Solar, which was quick to provide the green light with financing.

My advice to anyone looking to finance solar would be to avoid this company. I sold my home in June 2019, all fees were paid, including the investment incentive and assumption fee. Dividend continues to send me an invoice requesting payment although there is nothing owed and the new owners are now making the payments on the solar. I have sent communications (both phone and email) on multiple occasions and do not get a response.

WOULD NEVER RECOMMEND!! We got solar a few months ago not expecting to sell our house. We have not been able to sell our home because Dividend Finance (who Nerd Power uses) has declined two of our buyers wanting to take the solar over (buyer has a 778 credit score). Whoever installed the solar also broke numerous tiles on our roof which we never would have caught if it wasn’t for an inspection. They did come fix that but talk about integrity. Would never get them again and if you’re planning on selling a home in the near future DO NOT DO IT. Now we’re unable to build our home since they have denied every buyer that is preapproved for a 300k home.

Solar Energy is a joke and I learned it the hard way. Especially if you finance, these solar financing companies are nothing short of predatory lender, such as Dividend Solar. Provisions such as:

CONSUMER FRAUD!? If there is a worst company to do business with, it's probably in HELL. I have a Solar System financed thru Dividend Finance. I pay $63 per month, auto pay, for the first 16 months, the monthly payment will go up to $103 for the rest of the 20 year loan. My average Electric bill last year was $62 monthly. The salesman promise.."No More Electrical bills and Money in your pocket, rebates and credits to offset the $15000 Loan." GREAT DEAL, now I have 2 bills and a 20 Years Loan.

I don’t know where to start! I had a contractor that I met, they told me that it would take a couple of weeks to get started cause of permitting, a month goes by and I’m in contact with them and they said they were going to pick up the permit. Some more time passes and nothing happened. More phone call and I find out that another contractor is taking over? Do I have any rights to whom is working on my house? No change of contractor documents, no signatures, is this legal in Florida? I met the next contractor and started receiving phone calls to sign the job off so they can get paid? Wait a minute! I was a contractor in NYC. It didn’t go this way up there! I told them get the job started and completed and I will sign away! I even had a kid that could have been my son on the phone telling me the way things work. Too funny!! Had to set him straight!!