Dividend Solar Reviews

Dividend Solar has engaged in deceptive, predatory, and unfair lending practices that have financially burdened my elderly grandmother, demonstrating a severe lack of ethics and transparency. She was misled into signing a loan agreement for solar installation under false pretenses, with critical financial details either misrepresented or completely omitted.

Rip offs. Negligent customer service. Thieves. Paid off loan to get my sanity back. Truly a scamming company taking advantage of its customers. Buyer beware. Years of Interest only payments. No principal payments. Get out asap.

Worst company you can borrow money from. Typical richer taking advantage of the poor with no consequences. No ethics, calling customer service is a waste, it is what it is. No payment plan, mayor life events they don’t show any humanitarian assistance or sympathy.

I’ve had a very frustrating experience with this company. The customer support has been poor, and when I spoke with James, he was rude and condescending. I cannot recommend this company. I will be paying off my loan to avoid any further frustration.

I had a very frustrating experience with this lender, especially in relation to their handling of my solar panel loan. I had solar panels installed on my home and I was shocked to find out with less than 24 hrs to close of escrow that they do not allow loans to be transferred to new owners that are not going to occupy the home. This information was not provided to me prior to securing the loan and the answer I received from Dividend was that they don't divulge that information unless the question is asked.

They told me I would receive 11,000 back on taxes, but I did not. I only received about 3,000. Now, I need to pay 8,000 out of my pocket, or they want me to pay 261.28 monthly for 30 years, plus some electricity. I still get prom PSE&G. They lied to me; I will sue them.

My experience has been horrible. This company has destroyed any equity in my home and I’m gutted to have been taken advantage of like this. Currently have been trying to sell my home and it has been a nightmare. Nothing was properly explained and I have asked many times to be shown the documents that I have “signed.” They let my first month’s payment lapse and accumulate a late fee for THREE months totaling in over $600 (even though I had made multiple monthly payments at this point they waited to tell me that my first payment “never went through” and refused to waive these fees and threatened me that the solar is liened to my home and if not paid they will take my home). I have decided to lawyer up and I just want to know if anyone else has sued them? What the process is like and if you were successful.

Scam company, partnering with bogus solar companies selling bad loans on mediocre solar system with little to no customer support. Shame on this fraudulent institution. If I could give them a zero I would!!

Dividend Financing is by far the worst company to deal with. I am a real estate agent that helped a client sell their home with solar panels and had a loan through Dividend. They refused to let the buyer assume the loan, who was very qualified to buy a $650k home forcing the buyer and seller to pay off the loan entirely. They also made the entire process very difficult by not letting anyone talk to them except for the buyers and sellers, who many times wanted my help but they would not authorize the real estate agents, or title reps to speak with them to help our clients. It was all very shady! They mention everywhere that they try to make this a smooth transaction but in my entire real estate career I have never dealt with a 3rd party company that is part of the sale of a house make it so difficult for the homeowners to simply sell their house. DO NOT TAKE A SOLAR LOAN THROUGH THEM!! They will make the sale of your home a nightmare! No company should have so much control on the process of selling your home!

I had Solar panel installed and it's financed through Dividend Finance. This is worst company that I have worked so far. Lumio guy mis-guided me by attaching this company. Like any other finance company, we need to pay Principal and interest. But this bank, even you keep paying your monthly installments the loan amount will not go down.. I was surprised and shocked to see they charge interest by each day... I called customer care to check why my amount doesn't go down even I pay on time, ate agent said it's due to interest each day that I am compounding. So immediately I planned and closed this loan as it's becoming a burden each month. It will stick to your neck whole life if you don't get rid of the loan with them.

This company killed my house selling deal. I got a buyer and he decided to get a co-signer and this company does not approve co signers .. killing my deal .. My child’s education college money went down the toilet thanks to the flexibility of this company. My deal is dead .. Please find a company more customer friendly .. Don’t make deals with this company if you're planning to sell your home eventually .. Worse experience .. Lost thousand of dollars because of them .. Worse decision of my Life.

I only gave them one star because zero was not an option. Customer service is a joke, worst I have ever dealt with. I financed solar panels with this company in 2023. I put my home on the market in March 2024, it went under contract in early April 2024. On April 22, 2024, a lien was put on my home by this company without any notice to me, this is a shady business practice. So now, we are 2 days away from closing on this house and I cannot even get a person on the phone who can help me get the transfer process started so we can close on schedule.

We were lied to by Vision Solar from beginning, I called Dividend finance in the very beginning with my concerns and they Lied and told me everything was above board. Now here we are a year later and our panels still non-working and finding out the work that was done, was done illegally and without a permit or inspection from city. Even worse, Dividend released monies to Vision Solar for not only Incomplete work but illegal work done on our house. They approved everything. Now Vision solar are out of business and Dividend are trying to keep customers locked into these huge loans. A loan that I wasn't even aware of when the guy was in our home trying to sell us the panels. He told us this was being done through Florida, because the state of Florida wants people to go green. Lies.

My husband and I have been trying to sell our property and we have already lost a deal with potential homebuyers and are now potentially losing a second deal!!! How is it possible that the homebuyers can qualify for a mortgage, but not a $35K solar loan?! Every time we are given the most ridiculous excuses about why they were denied. What a nightmare!!!! If we would have known Dividend would be so terrible, we never would have even gotten the solar panels to begin with!

We went through all the right paperwork from Dividend to transfer the loan while selling our house. It has been 90 days and both the parties seller and buyer has all paperwork done and submitted but dividend never transferred the loan. The loan transfer department I believe his name is John, never calls back. The phone representative never have a clue about the case. Horrible company. Because of this horrible experience I will never buy solar again and will warn everyone about it.

Dividend Financial is a poor business partner. While trying to get the loan paid off through the sale of my house they assessed late fees because they never responded to the email sent 19 days ago. There is only one email address listed through the customer portal and apparently they don't check that email very often. When I called their customer support person he stated it should have been sent to a completely different email: billing@dividendfinance.com. This has caused a delay that can be very costly both to my personal account as well as delays in completing the escrow. They need to be more responsive and provide information on the website like how to stop and auto payment as well as where to send escrow inquiries. Aside from these issues with closing the company seemed satisfactory.

I am having the same experience as so many others. We were completely lied to by the salesman/company that sold our system. In fact, the salesman is in prison now, and the company has reorganized to avoid all the faulty installs. We were sold the system on the incredible tax advantage, which when combined with solar production made it possible to “net out”, and reduce the payment to the average monthly I pay for electricity. Then in 9 years because of the tax advantages, I could have the system paid off. We were made so many promises and none of them were true. We were sold Solar Edge inverters that have a terrible track record, and the installers have been unable to find why half my system does not produce any power.

We are about to lose our deal we are selling our home. The potential buyer have been reaching out with the necessary paperwork to get qualified to take over the solar panels and Dividend have been carrying them about in circles. They have provided the necessary paperwork which they have required on the paperwork to assume the loan. We are just tired and stress out over this process. We going into the third week. We have been really patient. The worst thing we could ever have done was to get solar PANELS.

The potential of going green, even at no savings was too good to be true. My system is way too small to take away nearly any of my energy bill, and the price I paid I’ll never recoup. On top of that, Married with 3 kids, my tax liability was not enough to get The money I was supposed to put towards my loan, no keeping the original monthly price of $100 more a month. I’m 2 years into having this loan and till yet to recoup the “rebate” that is really just a tax liability break. I pay as much for my electric bill with more than my electric bill every month paying off a solar system that does me no good. Worst purchase I’ve ever made, and an extremely costly one.

Greed and customer neglect during COVID-19. Before the coronavirus My family and other families in our area have been using Dividend Solar for years now. During the pandemic we reached out to see if they’re doing anything to help homeowners. They initially say yes on the phone and take down your information but end up sending e-mail saying will not show any Leniency during difficult times. Do yourself a favor. Chose a solar company that treats their customers better.

Dividend Finance financed my solar panels and wow the ease of setting payments and excellent customer service. 100% would love to use them on any home I buy In the future!!! Also just the ease and how simple they make it and let alone how friendly the folks are.

We are in the process of purchasing a home that has a solar electrical system financed by Dividend. Just attempting to inquire about assuming the loan I discovered 1. long hold times. 2. representatives who are short, snippy, and just don't seem to care. 3. incorrect information regarding system warranties, etc. To me, this all says Dividend is one of those "zig hile" companies where cash is king and everything else (including customers) can take a hike. I believe we will just pay off the solar system and steer clear of Dividend. P.S.: Dividend, if you dislike being informed on, get your issues squared up!

Everyone involved with the loan process to put up the solar panels. Had great customer service!! Questions were answered quickly & everyone was absolutely professional. Project manager was very thorough with checking for permits & moved immediately. Had to wait for electric company to make the switch. Go with these guys - You can’t go wrong!!

I am writing this as buyer beware. This company ripped me off. I got a loan through them not too bad of an interest rate however there was a clause that I have to pay them $265.10 for 13 months. I called them very soon after signing the contracts. In actuality I never signed myself. The solar company just pushed the application through on their laptop at my kitchen table. Either way I did agree but when I call Dividend Finance to see if I could pay the lump sum payment their representative told me on the phone directly that I have no choice but to wait the 13 months to pay the lump sum payment. I did have the money in the bank at the time and still do.

Fast and efficient service. Courteous reps. Have their act together! Always responsive to queries that I made and answering questions. Quick service via email of necessary forms. Good communication with the solar contractor.

The loan application process for my solar installation was simple and efficient. The loan conditions were clear and understandable. The ability to have loan payments automatically drafted from my bank account is convenient.

I paid already 10 months of solar panel loan, with no benefits of solar. Dividend Financial gave all the money to the contractor after they installed panels on my roof. Solar contractor pocketed my money and never finished the job. Dividend rep told to call contractor! Yep I called them and I called them and I emailed and texted. All would have never happened if you would not paid my $38,000 before contractor get panels connected.

I was paying $89 a month for my electricity.. Now I have a 20 year loan and paying $245 for 20 years plus electricity $35 more.. I was lied to by the company that first sold me the panels and DIVIDEND are completely aware that this company are lying and locking you into this loans. The company that sold me my panels are out of business and I'm stuck with a loan for 19 more years.. They have thousands and thousands of complaints with this same situation. I have a lawsuit I just opened up so I can stop this from happening to other young couples with family.. This is a nightmare and DIVIDEND KNOWS ALL ABOUT IT..

The Dividend Solar team were very accommodating through the purchasing process. The sales person was very knowledgeable about the product. She walked me through the purchasing process making sure that I was thoroughly informed. I would recommend this company to anyone who desires solar panels for their home.

Using DocuSign as the main signing method and email as the transport, Dividend Solar makes the entire financing process simple, efficient and easy to understand. They replied to my questions quickly and walked me through the process.