Dividend Solar Reviews

I supposedly bought my system through Sun Run, who filed local permits, etc. They said my payments would be so much for 25 years. Now I find out that beside only applying interest only all these 7 years, that Sun Run doesn't even shoe me as a customer via phone number or email address. I would say that I now have an illegal contract.

I have a lot of problems with this company. A door-to-door salesman pressured my wife to buy solar panels, and she went for it, thinking it would be a good investment. I eventually came on board with the idea as it dramatically lowered our utility bill. But, where it really becomes painful is when you have to sell your house. The loan is technically assumable for other buyers, but buyers have to qualify for a loan for the house and for the solar loan. Most people aren't able to do this and are afraid of dealing with the solar loan. This has delayed the sale of our house for several months. Out of desperation, we're having to use the proceeds of the sale of the house to pay of the loan at closing. This solar panel "investment" is pure BS. Their sales practices are deceitful, and they have caused us financial pain.

If I could give less than a 1 star review I would. DIVIDEND is the WORST!! If you are thinking of financing your solar panel system do NOT use DIVIDEND. They do not act in good faith. The Buyer for my sellers home is well qualified. No debt with very high fico scores. They are impeding the sale of this home!!

Stay away from this company. They are absolutely without compassion of any kind and their customer service is despicable and useless as they only provide you information at a time and in a way that serves their purposes only. My mother passed away and they refused to work with us to get her loan back on track in any way all the while charging late fees. They also stretch these payments out for so long that the cost of the loan is absurd. Avoid them like the plague.

This Company financed a $64,700 at 8.99% Solar loan since 2023 and to the date, we have no solar working and never have had solar working. They keep giving me the runaround but they still demand there payment every month. I have finally stopped paying and now all I get is there billing department calling me, yet they have no idea, that we have a "project resolutions manager" that has resolved nothing in two years!! I am ready to join any legal action there is against these scammers and there are already many lawsuits against them.. Stay away from them!

We are selling our house and all Dividend says is the loan cannot be transferred. No reason, nothing. The buyers have great credit 750 to 800. So why not. Multiple phone calls to Dividend with the same response. Can anyone ANYONE give me the exact reason why???? Dividends customer service is unprofessional. When the company claims how great their customer service is but in reality it is not. We have been at this for weeks with Dividend with unsuccessful progress.

Horrible company to try to do business with! We had Solar put in & financed with them. After one year of full & on time payments… Our PRINCIPAL ACTUALLY WENT UP 3k! Crazy.. but they said it was because it was a promotional period… They set the payment price & schedule & now a year later after paying thousands & interest rates going down even,. We owe them 3k more than we borrowed! Smells like predatory lending!! Avoid!!!

Probably the worst experience I have ever had with any company involving finance. Please save yourself the time and avoid them at all costs. Couldn’t get assumed a loan at 1.99% for 35k because of the system on a 500,000 house I am buying. I have a 810+ credit score and 0 debt. They also refused any sort of workaround to make this work, now I have to do a payoff if I want this house lol. Clarissa on their loan assumptions team was a miserable human being who took 0 accountability for submitting the loan the first time with insufficient documents and then told me to kick rocks and it was MY fault. I will never use this company and please, lord, if you are reading this, stay away from them. They are a joke and it makes sense they’re in a huge lawsuit. I hope everybody on their Assumption team gets canned. Worst service I have experienced.

WARNING: Stay far away from this finance company! Would have been zero stars if possible. Should you not follow this advice, read and understand every single word of any document/contract presented to you for a signature. I understand financing institutions need to make their profits from their loans but charging more than 8% APR on an apparent "8-year loan" will drastically lengthen it with a revolving door of interest and set you up for a lengthy, financial nightmare. This company and the business they run are surrounded by unethical processes. It's no surprise they are part of a big lawsuit currently for solar panel loans. Nearly 80% of the monthly payments will go towards a never-ending relinquished interest amount that will grow within 24 hours of processing your monthly payment for a continuous loophole, and then each and every day thereafter.

Please, please, stay away from these scammers. Run when you come across them. They trick you into signing the loan, and they start collecting payment even before installing the solar panels. I have been paying my loan for months, but my balance keeps getting higher instead of lower. Upon a closer look at my monthly payments, I realized that all of my monthly payments go only to interest and nothing to the principal. If they already got you, please look at your loan and do whatever you can to pay it off. Stay away from them if you're in contact with them.