RiteAid Pharmacy Reviews

My disabled, elderly client just moved to the area a month ago and switched to Rite Aid pharmacy since it's the closest to her home (mind you she doesn't drive). It's been a headache since. This place can't even fill a prescription after a week and a half. They keep using the excuse of being understaffed. My client is diabetic and completely out of insulin!!!! We called it in over a week ago! We went last week to pick up her prescriptions and they filled 2 she had plenty of and never asked for those prescriptions to be refilled. Then two of the ones she did request to be filled they never refilled and still a week later haven't refilled!

The pharmacist is ill equipped at her job, unhelpful and unfriendly. The cashier working in the pharmacy is also ill equipped at her job, unfriendly and unhelpful. There’s a reason why this pharmacy continues to get poor reviews. It’s the worst pharmacy in LA.

The service at the RiteAid on Eastern Avenue in Bell Gardens is very bad at the Pharmacy. The young ** girl typing in the medication is very rude and very unhelpful. She has been this way on many trips to this Location. I have filed complaints with the Store Manager and the Assistant Manager, they are of no help in dealing with this young lady. I also called their corporate HQ and sent emails. I believe they don’t care when dealing with seniors or aging people. I am over 75 years old and waiting over one or two hours hurts me standing.

I have been waiting for 6 weeks for a prescription to be filled. I have asked several times about this and all I get is the runaround. They tell me another store in Fresno has it but they refuse to send it to them.

Dropped off a simple MD-written prescription. The young male staff member was CLUELESS. He disappeared, returned and said we should check back THE NEXT MORNING (for an urgent Pain RX). The next morning I called. They had done NOTHING since the imbecile staff member had not ASKED US about our insurance. Told him we were paying cash. SIX HOURS LATER, nothing (despite their promise to text us). They are a total disaster area. Never again. Wishing Rite-Aid a happy "hedge fund" bankruptcy.

Redmond Oregon Rite Aid is horrible!!!! They have a 10 day waiting list to just fill prescriptions, and trying to call to request a RX is impossible. They Will Not!, answer the phone… I was told they were too busy to help me so I have changed Pharmacies and would recommend anyone else needing prescriptions in a timely fashion do the same.

Since when does the clerk who takes your money and gives you your meds also work as a pharmacist counting pills and putting them in a machine especially without gloves since he's been touching money all day. The days of my family getting prescriptions at the Belmore NY pharmacy are slowly coming to an end.

Riteaid Pharmacy in Tiffin, Ohio is in need of a good scrubbing! The floors, counters, pickup window, person at the register looks like they haven’t washed their hair in weeks. Even the hand sanitizer jug is filthy! I am referring to the pharmacy only, the rest of the store is fine. To think they administer immunizations in this area is unbelievable!

This is for the pharmacy located at 807 S. 4th St. Hamburg, PA. They told me my scripts couldn't be filled for 2 more days. 2 days came & no scripts. I had to call them to see what was going on, there was no effort to communicate on their end. They said I'm being put on a brief hold which turns into almost a 30 minute hold. So they say they need more info from my doctor, for a script I had been on & they had filled prior. So they get the info & fill them. I go to pick up & I wait while they fill the person's scripts in front of me. They don't move him to the side or anything, but ** DOES stand there & talk to him while I wait. Another women actually left because they told her to wait 10 minutes and she was still waiting after being there a long time..

It's no surprise that Rite Aid is in financial trouble. But don’t blame it on the Drug issue. There is a corporate management problem because, for some reason, around May 2023, they changed the packaging for a Rite Aid product I ordered for store pickup. It's still in the store the smaller size still can be ordered online, but the larger size cannot. I brought the issue to the store manager and customer service. It's not a store issue. I have repeatedly sent copies of the bar code and shelf tag to customer service. A case is opened but the problem still isn’t fixed. I wonder how many other products Rite Aid sells that are not in the online store.