RiteAid Pharmacy Reviews

RiteAid has filed for bankruptcy. Today I went in to a Rite Aid pharmacy to pick up my medications. The line at the the pharmacy register was at the back of the store. The customers in line were not picking up medications. They were buying what was left on the shelves, i.r., General merchandise. Since when does general merchandise come before medications, i.e, health and well-being.

This is a negative review for the Rite Aid pharmacy #00390 in Randallstown Md. The pharmacists working there are very rude (especially ** and **). Will be transferring all of my medications to another pharmacy. Glad to hear that all Rite Aid stores will be closing... Should not have to deal with jerks just to have a simple order filled...

OK update Katthy. The pharmacist from the Rite Aid on Walnut was amazing. She addressed that it was their fault and actually gave me a phone call and apologize and it’s things like that that make me wanna come back. Also the gentleman I did didn’t get his name. I wish I would’ve. He’s there all the time too. He loves dogs and he saves them and he was so amazing this morning and I wanna thank both of them for showing Support because it is scary out there already needing a prescription and having questions and she addressed that they were wrong. Thank you Katthy

By calling the pharmacy to let them know the prescription is covered by the medical, the person name Julie answered the phone as I was explaining why it was rejected at first but after my doctor called them got an approve the prescription, she said, "Let me finish. You should pay for it," as I try to tell her I just got a message from my doctor, she said, "Don't cut me when I am talking to you," she called me rude and more, I decided to hang up and complain about unprofessionalism.

My disabled, elderly client just moved to the area a month ago and switched to Rite Aid pharmacy since it's the closest to her home (mind you she doesn't drive). It's been a headache since. This place can't even fill a prescription after a week and a half. They keep using the excuse of being understaffed. My client is diabetic and completely out of insulin!!!! We called it in over a week ago! We went last week to pick up her prescriptions and they filled 2 she had plenty of and never asked for those prescriptions to be refilled. Then two of the ones she did request to be filled they never refilled and still a week later haven't refilled!

The pharmacist is ill equipped at her job, unhelpful and unfriendly. The cashier working in the pharmacy is also ill equipped at her job, unfriendly and unhelpful. There’s a reason why this pharmacy continues to get poor reviews. It’s the worst pharmacy in LA.

The service at the RiteAid on Eastern Avenue in Bell Gardens is very bad at the Pharmacy. The young ** girl typing in the medication is very rude and very unhelpful. She has been this way on many trips to this Location. I have filed complaints with the Store Manager and the Assistant Manager, they are of no help in dealing with this young lady. I also called their corporate HQ and sent emails. I believe they don’t care when dealing with seniors or aging people. I am over 75 years old and waiting over one or two hours hurts me standing.

I have been waiting for 6 weeks for a prescription to be filled. I have asked several times about this and all I get is the runaround. They tell me another store in Fresno has it but they refuse to send it to them.

Dropped off a simple MD-written prescription. The young male staff member was CLUELESS. He disappeared, returned and said we should check back THE NEXT MORNING (for an urgent Pain RX). The next morning I called. They had done NOTHING since the imbecile staff member had not ASKED US about our insurance. Told him we were paying cash. SIX HOURS LATER, nothing (despite their promise to text us). They are a total disaster area. Never again. Wishing Rite-Aid a happy "hedge fund" bankruptcy.

Redmond Oregon Rite Aid is horrible!!!! They have a 10 day waiting list to just fill prescriptions, and trying to call to request a RX is impossible. They Will Not!, answer the phone… I was told they were too busy to help me so I have changed Pharmacies and would recommend anyone else needing prescriptions in a timely fashion do the same.