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RiteAid Pharmacy Reviews

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About RiteAid Pharmacy

Pros
  • Good communication about medications
  • Automatic refill options
Cons
  • Long wait times for service
  • Frequent inventory issues

RiteAid Pharmacy Reviews

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    How do I know I can trust these reviews about RiteAid?
    • 4,943,548 reviews on ConsumerAffairs are verified.
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    Page 2 Reviews 40 - 80
    Sales & MarketingStaff

    Reviewed Oct. 17, 2020

    Rite Aid pharmacists (in Lee, NH) have always been very professional, helpful, informative, and efficient. That store also has some of the best clearance sales I've ever come across at any Rite Aid.

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    Reviewed Oct. 16, 2020

    I have an uncommon medication that I use daily. Rite Aid orders my prescription ahead of time then they text me when it's ready for pick up. This way, I never miss a dose.

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    Customer ServiceBilling

    Reviewed Oct. 16, 2020

    Last of the old time pharmacies. Still make compound drugs. Delivery. Bill once a month. Have about everything in a small store. Great customer service!

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    Sales & MarketingStaff

    Reviewed Oct. 16, 2020

    Aisles are organized; sales associates are available and knowledgeable and check out is a smooth transaction. Rx can be picked up/dropped off at a drive thru. Stress free experience.

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    Staff

    Reviewed Oct. 15, 2020

    RiteAid pharmacy is the only pharmacy I have used in the last 10 years. All employees, and especially the pharmacist make all their customers feel like family. I know I will always get great advice.

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    Reviewed Oct. 15, 2020

    We have been with them for several years now and have been satisfied with the services that we receive with them. We have taken advantage of the services provided and it works for us.

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    Reviewed Oct. 14, 2020

    I haven’t used them to fill prescriptions just to buy non prescription items, so I don’t know how they would compare with CVS or Walgreens pharmacies, neither of which I would recommend at all.

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    CoverageStaff

    Reviewed Oct. 14, 2020

    I use Rite Aid because it is close to home and my insurance recognizes it as preferred. The pharmacist are friendly and helpful. It isn't a large pharmacy so occasionally they have to order my refills.

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    Staff

    Reviewed Oct. 14, 2020

    Even though Rite Aid is a big store, I always get a small store feeling. I like that. So much to choose from and a high degree of professionalism, but never impersonal.

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    Staff

    Reviewed Oct. 13, 2020

    Staff is usually somewhat friendly but uninterested and unengaged. Like they just don’t care. It’s best not to need anyone who works there unless it’s a question about where something is.

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    Punctuality & SpeedStaff

    Reviewed Oct. 13, 2020

    The pharmacy that I go to at RiteAid is exceptional. The pharmacist always answers my question and I can rely on him and his advice. The service is always fast, it’s professional.

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 13, 2020

    I like my local RiteAid where I get Wellness points that provide discounts on later purchases, and it has an ice cream counter, and friendly staff.

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    Staff

    Reviewed Oct. 12, 2020

    Though I've moved from the area in which this pharmacy is located, I continue to utilize their services. Over the years a comfort level developed based on their extraordinary staff and service.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2020

    Friendly staff, helpful pharmacy staff (fast fill times, great communication, offer to deliver meds for free in times of COVID, etc.), great supply of everything you could need, from liquor to food!

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2020

    Whenever I need a prescription filled, my local Riteaid pharmacy helps me quickly and makes things easy for me. They are very friendly and professional. They have convenient hours.

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    Staff

    Reviewed Oct. 11, 2020

    The store is well designed, well stocked and all employees are very helpful. The pharmacists are exceptionally helps at all times. I have also taken advantage of their Redi-Clinic.

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    Price

    Reviewed Oct. 11, 2020

    They typically fill my prescriptions with no issues. The Rite Aid in my neighborhood only carries $5000 worth of medicine in their pharmacy. Certain meds have to be ordered which is a pain.

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    Reviewed Oct. 11, 2020

    So sad most of them have/are closing or being bought by Walgreens. Rite Aid was my go-to over the other competing pharmacies (CVS/Walgreens).

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    PriceRates

    Reviewed Oct. 10, 2020

    Rite Aid is definitely tops in prices, merchandise available! The problem here in Rockaway Beach, NY WALGREENS bought the local two stores that were available to us.

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    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2020

    The pharmacists at Rite Aid are super helpful. My prescriptions are almost always ready on time, and if they are not, it's just a small waiting period. Store is always clean and instructions are clear.

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    Staff

    Reviewed Oct. 9, 2020

    The store is kept really clean, and that puts me at ease as soon as I walk in. There are usually staff at work throughout the store, and they are helpful about finding the item/s needed.

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    Staff

    Reviewed Oct. 9, 2020

    I find the pharmacists at Rite-Aide to be very knowledgeable and very helpful. They are also some of the most friendly people on earth!

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    Staff

    Reviewed Oct. 8, 2020

    Their staff is wonderful. They're always ready to help. They have everything I need including vitamins, supplements, soaps, shampoos and other health and beauty aids.

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    Staff

    Reviewed Oct. 8, 2020

    I'm glad they don't yell out my prescription for ** like other pharmacy company has before. I appreciate the HR that Rite aid conducts.. Very professional.

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2020

    The pharmacist are very helpful and they don't make you wait for as long when picking up your prescription. They also will warn you about medicine interactions.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2020

    My husband and I have been Rite Aid customers for 15+ years. I appreciate that their pharmacy has great customer service, the pharmacist and staff are very helpful with questions etc.

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    Staff

    Reviewed Oct. 6, 2020

    My Rite aid has the most knowledgeable and helpful pharmacists and pharmacy. It is a cut above the other large chain pharmacies.

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    Staff

    Reviewed Oct. 6, 2020

    I have several prescriptions that need to be filled on a monthly basis, so having a pharmacy that is efficient and friendly is a must. Rite Aid makes ordering and picking up medications so easy.

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    Reviewed Oct. 6, 2020

    My local store has been refurbished and is in great, appealing condition. My problem is with the pharmacy. My prescriptions were rarely ready on time.

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    Sales & MarketingStaff

    Reviewed Oct. 5, 2020

    Everyone is always very helpful at the pharmacy part. Not so much about the front selections. Are good stores. Very clean. I like the sales on the holiday merchandise and if they don't take a long time.

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    Staff

    Reviewed Oct. 5, 2020

    I Find the staff very helpful. They send you a text and voicemail messages in your prescriptions are ready. You can dL app. I love that RiteAid gives free at home delivery if you have two or more.

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    Sales & MarketingPriceRates

    Reviewed Oct. 5, 2020

    They almost always has inventory of advertised offers. They has lower prices than other pharmacy chains. They offer a $1 aisle and now you have the option of self-checkout which for me is wonderful.

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    Staff

    Reviewed Oct. 4, 2020

    Rite Aid is the only pharmacy with a convenient location, within 5 miles instead of 10 or more, plus helpful with information about my medications, offering generics and so forth.

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    Reviewed Oct. 4, 2020

    Sometimes I go to ShopRite Pharmacy and sometimes to Caremark by mail. I like RiteAid because I always find something different there.

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    Staff

    Reviewed Oct. 4, 2020

    Pharmacist are knowledgeable, helpful and patient. Due to Covid concerns and I am high risk I asked if the pharmacist would bring my script out in front of pharmacy. And so they did.

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    Staff

    Reviewed Oct. 4, 2020

    I have always been well treated by all the staff at my pharmacy. It is as though my visiting with friends and that is very nice when you are stressed about having an ailment and need a prescription.

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    CoverageSales & MarketingPrice

    Reviewed Oct. 3, 2020

    I like the drive thru option. They honor my Good Rx discount when my Humana Advantage Medicare plan won't cover certain medications or humana makes them higher tier higher deductible co-pays which is...

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    Punctuality & Speed

    Reviewed Oct. 3, 2020

    Dave the pharmacist was very quick and answered all questions. I prefer going to the RiteAid than seeing a doctor. Quick and efficient.

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    Customer Service

    Reviewed Oct. 3, 2020

    West Sacramento Rite Aid is great! Ashoka and Josh as well as everyone in the pharmacy are 5 stars above and beyond. In Sacramento Leslie and Tina in the pharmacy show great customer service.

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    Customer ServicePriceStaffRates

    Reviewed Oct. 3, 2020

    Pharmacists compared prices for me before filling the medications ins. vs cash. Seemed very caring and when doctor left off something with instructions, she called him directly and made sure everything.

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    RiteAid Pharmacy Company Information

    Company Name:
    RiteAid
    Website:
    riteaid.com