CVS Pharmacy Reviews

I am rating the CVS Store at 8 Eden Avenue, Edison NJ! I go there to get what I need and all the employees and Manager of this store are always very helpful, polite and make sure you get what you came for. The best CVS Store I have ever been to. The store is very clean and neat! More like 10 Stars for this store!

I recently visited the CVS pharmacy, and everyone there is always so nice, helpful, efficient, and fast. I especially appreciate the store manager, who I see almost every time I’m there, always with the best attitude and incredible patience. I once saw him deal with a rude customer who spoke badly to him and others in the store, yet he remained patient, polite, and still helped her despite her behavior. That truly shows how much he cares about his job. He didn’t deserve what she said to him. Thank you for always providing the best service whenever I visit and to others, never stop being amazing, Rafael **.

The new pharmacist: Mr. ** at this location 810 W Pioneer pkwy Grand Prairie, Texas 75052 is outstanding. Their professionalism, attention to detail, and to solve every problem, we do send a lot of our Prescriptions to this pharmacy, I am a physician cardiologist and have been in this area for many years. Commitment to patient care is evident every time I visit. They go above and beyond to answer questions, verify medications, and ensure everything is handled correctly. It’s reassuring to know that someone so capable and dedicated is overseeing my prescriptions. Highly recommend this pharmacy because of their excellent leadership. Thank you

This CVS store on 16 Boston Rd. Chelmsford, Ma. Truly stands out for its excellent cust. Svc. The entire team is welcoming, helpful and always makes me feel at home-including the pharmacy dept. A special thank you to Max, the new mgr. He's absolutely awesome. Max has a great personality, is pleasant and caring, and always goes out if his way to help me find what I need nd explain everything thoroughly. This is customer svc at its very best. He truly makes my trips worthwhile. Thank you so very much, Max-you rock! Hope you stay there for a long time.

I didn’t get the Pharmacy Tech’s name (sorry about that) but he did an excellent job helping me today (02/15/2026). He helped make I got the right product, took the wrong product I chose and put it back on the shelf himself and with my consent, he looked at the requirements from MyChart to be sure I had everything I needed for my medical test tomorrow. Next, the Pharmacy Technician rang up my prescriptions and the other products I needed and thanked me for shopping CVS. What a wonderful experience and great young man, who realizes what great Customer Service is!

Oakland Maryland- new pharmacist is either incompetent, over his head or criminal. The pharmacy withheld a cancer medication for my husband, lied about a prescription availability, attempted to charge Medicare hundreds of dollars for the medication That showed a 0 copay, and demanded he pay full price for it before he could receive it, bagged up and waiting at the counter.

I was told today by the CVS pharmacy in old Saybrook ct that they would not fill my prescription because they felt the dosage was too high. I asked them on what grounds since they haven’t seen nor do they have my medical records and my dr sees me every 6 months. I was told that she knows more than the dr. They even refused to call my dr. When I called my dr’s office the nurse said she would like to tell me what she thought of them but we were on a recorded line. In ten minutes all my prescriptions were transferred to Walmart and the one in question was filled with a smile and courtesy in 15 minutes. CVS is arrogant and not customer friendly.

1. Am filing this complaint because the level of inconsistency at CVS 10970 /305 E 86th St is deeply concerning- probably potentially harmful to customers/patients*. To be clear: the front store staff is excellent, courteous, & helpful. = My concerns are specifically with the pharmacy ops and management. Over an extended period: repeated inconsistencies involving communication, pickup info, responsiveness, & general professionalism. The issue is not one isolated mistake; it is a pattern of contradictory info & unreliable handling that has become increasingly troubling over the past 3 years.

You cannot refill a prescription when calling CVS because the AI does not allow you to do this! If you keep repeating what you need it will not fill your prescription! When using the CVS app it makes you have to create a new password and then it will not accept the new password several times. You have to wait for at least 30 to 45 minutes to get your prescriptions at the drive-up window at cvs. This is a horrible customer service experience one of the worst in the world ever. Hate using this company.

I recently had a dental surgery, and was given at least 2 different sets of instructions for my anti-biotics. I called today to try to clarify which were the right instructions. I spoke to a man named Jeff who was extremely rude, and barely let me get a word in edgewise, The instructions on the bottle said to take every 8 hours (The doctor who prescribed it to me said to take in in the morning and at night), and was treated like an idiot because I didn't know that 8 hours apparently meant around 6 hours. He kept repeating that if it made me feel more to get up in the middle of the night to take a dose I could (while saying that he wouldn't). I was looking for instructions, not "what made me feel comfortable".