CVS Pharmacy Reviews

He returned home and showed us the receipt for the monitor which should have been $59.99 (as advertised). However, the store charged us over $90 for this item. I went back to the store to straighten out the problem. After a long wait at the counter, I received slow and apathetic service from an untrained 20-year-old. He insisted the monitor I was talking about was a different model from what was advertised in the brochure.

Once he finally realized that the monitors in the brochure and in my hands were indeed one and the same, he refunded the money and sent me to the front register to re-purchase the instrument. Why he couldn't simply refund the difference, I don't know - he insisted he must give me a full refund and that I had to pay for the monitor up front. This would not have been a problem had the front cashier been informed of what was going on. I went through the exact same procedure at the front counter; the same inexperienced 20-year-old came to fool with the register, and as it turns out, the correct price had never been entered into the main computer. Therefore, anyone else who tried to purchase the sale monitor would have paid over $40 more than they were supposed to.