Finance of America Reverse Reviews

I got something in the mail about Finance of America and I didn’t have to pay any closing cost with them so I decided to sign up. The loan officer was very nice and he said he wouldn’t sell the contract. But when I got my stuff, it's with somebody that I never heard of. That came off the bat and I'm thinking to myself that wasn’t true. I'm also hoping that they didn’t lie to me about other stuff. I've been with them for about three months so it hasn’t been that long and I'm waiting to see whether I like Finance of America or not.

I did a lot of research and talked to 15 different companies, but I found that a lot of them were dishonest. I took the best ones and evaluated them, and Finance of America was the best option that we had to go with. I read a lot of reviews that they had and everything seemed positive and favorable. Finance of America is a very good company. They’re right on top of everything and they helped us out. We got a reverse mortgage from them and everything went smoothly. So, we’ve been happy with Finance of America, especially with Olivia, the loan officer I worked with and one reason we went with them.

I had a previous reverse from Finance of America and got a second recently. My property had gone up in value and they said I can get more. It will be a good idea to do it so I went with them again. Their loan officer was great. I couldn't ask for him to be better. There's one thing that could be corrected though and I haven't contacted them about it. Previously, with my reverse with them when I did the closing, both times I gave a voided check so that when I got a draw, it would go into my account. That's the way it always worked but with this new one, I did the same thing and I've only taken one draw and they sent it through the mail to me in a check as if they didn't have the other one. Where's that check that I voided and that they took? But, overall, working with Finance of America Reverse has been a satisfying experience. The money from the house has helped with the daily expenses.

Finance of America Reverse was the first lender to answer my questions and their loan officer, Toby, was the first one that I talked to, so I figured that I'd go with them for my reverse mortgage. Toby was very good and he was always there if I needed him. I liked most that he'd always call right back if I called, even if I didn't leave a message and whether he was in the office or not. He answered any question that I needed answering and did very well in guiding me. What I didn't like, was that Finance of America needed to put the appraisal up first instead of waiting until I signed all the papers and they had the appraiser come in, but lenders all do this same thing. Also, the appraiser kept saying that my garage was a shop when it’s not. If she wants to be technical, it's an old house turned into a garage because it has the kitchen sink and the bathtub still in there. Then I had to paint the inside of the place because she called it a shop.

When we had the recession, we had our own business but we lost it and most of our retirement money. Our finances got really bad. We were talking to our attorney and he found Finance of America Reverse for us. Jason, the loan officer was absolutely fabulous. He wanted the information and we got it for him. He was very helpful, explained everything and constantly called to ask us how it was going. Everything was perfect and I will recommend him to anybody.

My wife passed away in December last year. I lost one income when I'm used to two and my retirement and resources in social security were not that much so the reverse mortgage was something to help me each month. One company called me about doing it with them and they told me that if they couldn’t complete the process in 40 to 60 days, they’d give me $500. I told Finance of America about that offer and their guy said that that company couldn’t do it in that period and that I should go with Finance of America instead. He also told me that they can do it in 60 to 90 days and I wanted to go their route because they’re in Texas and closer to home.

Finance of America Reverse was the only one that called me back and they were very helpful. The loan officer was also very friendly and nice. I'm very satisfied.

I had a very good experience working with Mr. Robert ** and his company. He could always take the time to answer all my questions and concerns. It in all was a very smooth process from start to finish. I would recommend using Finance America Reverse to anyone. I would also recommend contacting Robert ** for your finance needs, you will find he is a dedicated specialist and works hard to please!

I’ve been studying reverse mortgages for 20 years. Many years ago, I was an estate planner. And many times, one of the things I would recommend that my clients or an attorney look into for them was a reverse mortgage, if that’s what best fit their situation. Then when I thought that there was a possibility that one might work out for me, I started following them on an even more depth. And in my research, I came across Finance of America Reverse. The more I researched, the more they came to the top.

My brother and I went through several companies on the internet and Finance of America was possibly the best one. We talked to a couple of other people first but we were not happy with them. Our interaction with Marina, the loan officer, was the most wonderful one. Anytime I asked a question of any kind, she answered it and went into it with me over and over if needed. She was extremely helpful and very patient. They did a very good job with discussing my options with me. I was pleased. It was the best experience I could possibly have, especially with Marina. She went out of her way to help me and Finance of America couldn’t have been any better. They were perfect.

I wanted a reverse mortgage so I would be mortgage-free. I wouldn't have to make payments and I could use that money for something else. The loan officer from Finance of America Reverse was very knowledgeable, courteous, and made it sound like it was what I wanted. We did everything over the phone and by e-mail, and everything went very smoothly. No one twisted my arm and it was exactly what I wanted.

With my age, I thought it was time for me to get a reverse mortgage. I went with Finance of America Reverse as they had the best rating. The loan officer I spoke with was good at explaining and he wasn’t pushy. He was also very clear on discussing my options. Overall, I was 100% happy with them.

I was looking at different options and reverse mortgage was one of the viable options so I thought I would take a look at it. Finance of America Reverse contacted me and the mortgage officer that I dealt with knew what he was talking about. The people there were very pleasant, helpful and they weren’t aggressive as far as trying to force me into anything. They were there to answer my questions and I appreciated that. The guidance they provided was very thorough as well.

Thanks to you Monica for your great help! You did a great job "bird dogging" this loan! Being a rural gal, living between No Business Mountain {too many rattlesnakes) and Bull Mountain {Blue Ridge Mountain} I am not skilled in these issues. I really felt comfortable with your guidance. Thanks again!

I paid the house and I might as well get some money out of it so I signed up for a reverse mortgage at Finance of America Reverse. I talked with their reps and we went through the procedures and what they do. They're a little slow to settle but I got very good guidance from them.

I wanted the reverse mortgage for security reasons. It took a long time to decide I was going to do it and the loan officer from Finance of America Reverse was good to me. She helped me through it, talked to me and when I had questions I'd call her up. I've been paying the interest on my mortgage and on the first payment I even paid some of the principal. Everything's been fine so far and I’d recommend them to a friend.

Finance of America Reverse was good about explaining and setting up everything. They seemed to know what they’re doing and they follow up and keep in contact. Everything that we went through was handled well and efficiently and it went a lot quicker than I thought it would. They discussed all the options. And I decided that reverse mortgage was the best plan to go especially that we only wanted to get some money and I didn’t want to take a loan. I was very satisfied and I would highly recommend Finance of America for anyone who wants to deal with a reverse mortgage or anything of that nature.

I did a lot of reading on reverse mortgages and I know what it was capable of doing for us removing the mortgage payments and allowing us to, over time, use the equity versus selling and moving into something smaller. I was extremely pleased with my dealings with the officer from Finance of America. I wound up dealing with three different companies and we narrowed it down all the way to making a decision. 50% of my decision was based on his dealing with me and his attitude and the other 50% was based on the rates and the numbers that came about. He was open, sat patiently and fully explained what was going on. It was a very good experience.

I was trying to generate money for my business. I went online and LendingTree popped up. I filled it out to see how much I could qualify for, and within 45 minutes of doing that, Finance of America Reverse called. The rep explained to me that LendingTree was a portal. He also said that I would be getting a bunch of other calls and all these other people will come to me for the loans and they would add their fees. One of them picked a town near here and had a southern accent and talked up a storm. Then at the very end, she said I didn't qualify. So I ended up calling the rep from Finance of America and we proceeded from there.

My investor that I work with suggested getting a reverse mortgage. We had been checking around and have taken the course on reverse mortgages. The other companies were hemming and hawing about the price. One of them even said that they'll beat whatever price that I got which was not fair. But, Finance of America Reverse gave me a good price right off the bat. They felt like a good company to go with. Dealing with their loan officer has been pleasant. We asked for certain things and we got the information that we needed. They are straight to the point and easy to deal with.

I’ve lived here a long time. I’m single and I don't have any family. I don’t have a wife and children. With the reverse mortgage, I’ll have extra money and I can do things that I want to do and take care of myself a little better because I have some health issues and medication can be expensive. I read things over and decided to do it.

Social Security doesn't go anywhere and I was continually going behind and so I started looking into reverse mortgages. I started with another company but Finance of America jumped in there and helped me so much more than the other people were doing. They answered all of our questions, sent us copies of whatever they were doing and walked us through the process. It was during the winter time and they worked on it for three months before we had it done. It was their office in San Diego that contacted me. and they didn’t let grass grow under their feet. They were Johnny on the spot and they helped us every way they could and I really appreciated them. Overall, our experience has been great.

I had debts that I wanted to pay off and I needed to paint my house. I heard a couple of my friends had a reverse mortgage and I liked what I heard even though I was a nervous wreck about it for some reason. According to the Better Business Bureau, Finance of America Reverse was one of the top five. When I called them, I immediately felt relaxed and comfortable with Toby, the young man who helped me. He answered my questions and he was very careful to try and address all issues that I was concerned about. I also talked to four others and I felt very comfortable with the company over the others.

Finance of America were fantastic. I am very pleased with the way everything turned out. I had checked out five other companies also but Finance of America kept calling me to see if I was still interested and I kept putting it off while I was looking through these others. And then finally, I said "That's it" when they called again. We then started with everything. And if it wasn't for them, there were things that I needed to have done that was supposed to be done after my mom had passed was never done by the lawyer. And if I had tried to sell this house, I wouldn't have been able to.

We had $30,000 in back-property-taxes, so we had to do a reverse mortgage. Also, my 95-year-old mother lived here her whole life and she wants to do everything possible to die in this house. Finance of America Reverse got a lot of good reviews and they seemed to be the best choice. It was a little tough along the way cause of a lot of things to figure out and understand. But, the loan officer walked me through most of it. Also, I've had a few thousand questions and he answered all of them for me and explained the things that I didn't understand. There were a few hiccups but I expected that.

My Reverse Mortgage closed yesterday after 13 months of processing. FAR was always right on top of everything and had to assist me getting current documentation and information from my homeowner's association. If you really want a Reverse Mortgage make sure in advance that your homeowner's association has current and accurate documentation that FHA/HUD needs to process and approve your application.

I was with another lender before. And when I wanted to increase my reverse mortgage amount, they referred me to Finance of America Reverse. I went back and forth for a long time dealing with the loan officer because it was a super jumbo loan. But I am satisfied with my experience with them.

My mother was running out of money and she needed care, and the reverse mortgage was the only option. Then my brother set it up and we ended up with Finance of America Reverse. It really made a huge difference in my mother's life. The loan officer was a real nice young lady. She’s very helpful, friendly, and we really enjoyed her. We've done the reverse mortgage three times now. It was easy overall.

I'm disabled and on a fixed income, and I couldn't afford to keep paying the mortgage and the bills. This is the second time I've gotten a reverse mortgage and this way, I'm able to live. Initially, I filled up something online and the next thing I knew, the Finance of America rep Julie called me. She’s a wonderful person with a great personality. She was nice and friendly and she told me what I needed to do without overstepping her boundaries. Before that, I had been trying to apply for a VA loan and people called me telling me what they could do for me. I spent almost $2,000 of money I didn’t have to get appraisals done and then all of a sudden they left me hanging. But I never encountered that with Finance of America Reverse. Julie was in touch with me just about everyday. She’d even call me on her way home to check and make sure I was okay. She was one of the best I've ever met over the telephone.

My money was getting a little lower. And I like to be completely independent. And I try to get all of my eggs in one basket. So, of course I don't know what the future holds, but I decided to get a reverse mortgage so that I can plan as well as I can to stay independent. I had a very good experience with Finance of America Reverse. I couldn't have asked for anybody to be more helpful. Their attitude is tremendous. I had talked to their rep prior to June of last year. And I was still turning it over in my head but I was very impressed with the couple of conversations we had. And then I just laid it down for a while. I also talked to some other companies but I was not nearly as impressed as what I was with the Finance of America rep.

I live by myself and I'm retired from work. I need a little bit of solution for my financial situation so I did a little research and started with one of the more prominent companies but I really wasn't getting any more from them. I started looking into Reverse Finance of America and the lady, Jamie, I talked to was excellent and very friendly. She took fantastic care of me and my situation that I was trying to get the reverse loan.

I did a lot of research on the internet and Finance of America Reverse was in the top 5 among the companies I Googled. After speaking to different people and making my initial phone call with Finance of America’s rep Ernie, I decided to go with them. Ernie was fantastic, upfront, very professional and knowledgeable. He was truthful and I connected with him.

We went through several companies to see what they had to offer and we liked the reverse mortgage offer that was given us. We interviewed five companies and we have some knowledge in finance. I mainly wanted to hear what the representatives had to say because I work in that field. The loan offer, Robert of Finance of America Reverse, assured me in the end that I would be happy. He was very professional and knowledgeable. We had the counseling too. I'm very pleased with my decision to go with a reverse mortgage and I called Robert last month to tell him that. We can breathe now.

I checked the options and looked into one other company and the interest rate was more favorable from Finance of America Reverse. The guidance I received was helpful and the loan officer was very responsive. She kept in touch and was able to answer my questions. It was a very professional experience and I was very pleased. Finance of America Reverse is a good option and a very fulfilling and pleasant experience.

We do not have children and no one to leave the house to. So we decided that we would take care of our retirement plan ourselves through a reverse mortgage and chose Finance of America Reverse because of their rates. Julie, the loan officer, was one peach and adorable. She steered me in the right direction. A lot of the times when I was thinking about doing something, she would say “No. You don’t want to do that and this is why.” It was excellent and she knows it all. She was right on top of things, telling me what's best for me. She was the best help ever. If you want the best service, call Julie.

After we signed the documents, we waited and had to call the county to find out if Finance of America Reverse paid them off. Finance of America Reverse never informed us about anything. The only hint that we got is that they deposited the $2,000 in my checking account. There was no paperwork or follow up at all. It’s like we signed off on the mortgage and then they dropped the ball. They just disappeared and we’ve got a whole bunch of equity that we’re supposed to be collecting interest on that we didn’t use. Not only that, they lied to us on the terms of the loan with a $6,000 difference. For the second top-rated company, I’m really disappointed and I don’t know what to do about it and we’ve got absolutely nothing from them.

The representative from Finance of America Reverse were professional and knowledgeable. I had a bunch of questions and they answered. They were also very cordial and were strongly service oriented.

Being a senior, I wanted to try to get myself financially able to continue on with my life. I went online and applied for different reverse mortgage information. Somehow I got connected to one of the website advertisements to Finance of America Reverse. They got in line and I got in line with them. Their loan officer was very professional. She did a good job and didn’t prod me. It was a process because I wasn’t knowledgeable enough about reverse mortgage.

My husband and I didn't want to get a conventional mortgage at our age, we're in our 70's and 80's, and getting a reverse mortgage just seemed like the thing to do. We were afraid we might have a problem trying to sell our house, as we've had it up for sale once and it didn't sell. Finance of America was the first place I went to and I was pleased with the information and the service that they gave me. The loan officer was very personable and knowledgeable, and he made me feel comfortable. If there's anything I would like a little better, it would be that they would send us an update a little more often, as it seems like it's only every couple of months that we get anything. But other than that, the guidance I received from them was exactly what I was looking for. It is a way to get free and clear on everything and not be a burden to our kids.

My experience with Finance of America was extremely frustrating. Their organization is fragmented. After the loan officer has taken your application, sent it in and told you it's been approved, he turns it over then has no more answers for you at all. He doesn't even know what department sets things up, so I don't know who to call and talk to for questions and answers. The next person you talk to wouldn't even know who your loan officer was. The communication is poor. Many of them work from home, so they'll give you their home phone number, but they're not working from home, they don't answer their phone or it goes to voicemail, so it's difficult to get information. They're all in different cities and don't know each other, but there's no excuse for that these days as there's video conferencing and teleconferencing.

My mother had bought this condo but shortly after, she was diagnosed with the beginning stages of Alzheimer’s. So, I sold my place and moved in with her. Unfortunately, she passed away in 2011 and left me the condo. I’m on disability and with that, I can do everything but pay my taxes. And so I decided to go with the reverse mortgage. I put in some information for LendingTree and Mark was the first one to call me. He's the loan officer from Finance of America and he was great. He gave 110% and kept me informed on everything. I wasn’t left in the dark by anything.

Finance of America came up for us and our reverse loan officer, Robert, was very good. Also, the guidance I've received was fine and everything went smooth.

It was taking longer for the company I started to get off the ground and get cash flow, and I needed some income. I couldn't get refinancing and I didn't want to take a chance. A reverse mortgage seemed to be the best option and it would eliminate expenditures like the mortgage payment. I went with Finance of America Reverse and their loan officer was very personable and stayed right on top of the process. The guidance I received was very good. The people who were even more helpful and I was pleased with were those who did the counseling. I can still call them if I have any questions.

My husband and I liked the idea of not having a monthly payment with a reverse mortgage, then we shopped around and Finance of America Reverse seemed to be the best. Olivia was great and easy to work with. She kept us informed on what was going on. Applying for a reverse mortgage is a little different than applying for a regular one. They wanted to make sure we understood what a reverse mortgage is and we had to go through a little course. It was fine and we're pleased with our decision to do it. We're very happy with Finance of America Reverse.

I still work and my son was indirectly telling me that I'm spending too much money. When I left my parents, I paid for their funeral and so I don’t need to leave so much behind for him and decided to do a reverse mortgage. I took a little bit of money out and I’m gonna take more ‘cause I also have an apartment building that needed to be renovated again. I’m also using the money for traveling and all sorts of things. Then if my son wanted to eventually have the mortgage back, he has to pay that once he has the house so there's no big deal.

I had seen the ads on television and I filled out a reverse mortgage quiz online. Then, these people started calling me. Finance of America Reverse wasn't the only one that called me but they seemed to be the one that was most interested in helping me. I was just not sure how much the appraisal was going to be on my house but I did it and I hoped it was enough to pay off our mortgage so I don't have to make house payments anymore. It turned out it was. I only had 10 years left to go on a 15-year note but I was making a big payment every month. Now, it's fine. I'm happy with it.

Having a reverse mortgage seemed like something I should do and I needed to lower my monthly cash-flow so I went with Finance of America Reverse. The loan officer I dealt with was good and he worked hard. He was very patient and tenacious at some point. I had adequate guidance in discussing my options. So far, so good.

The process took approx 3 to 4 weeks to complete. I spoke with William sometimes several times a day; either he would call me or I could call him, but he was always available. When it came to signing time, I found an agent that I could work with and William was able to request that agent whenever necessary. Working with a Realtor is never easy for me but I found that working with William was as nontraumatic as it could be. I never had any qualms on the information I received from him or the answers I received, in other words I trusted him and he never lied or misrepresented any question I put to him. Even after having completing the process, he has called to check up on me and see if I had any problems. If you are looking for someone that will follow up with you, I believe this representative will fill the bill.

My ex-husband and I owned our land together after the divorce. The house is on one part and his big shop was on the other. But, the time came when he wanted to build a house in the back or move in his house and the only way my husband and I could buy him out was to get a reverse mortgage. And later on, my husband died so I've been by myself, and then I got cancer. So I decided to refinance the house so I can pay the medical bills.

Financially, I'm on the wall. There were five or six lawyers previously advertised on television. Now, there are like 20, so I'm not taking the kind of money I was taking before. So I've got to pull in my horns and applied for a reverse mortgage. The loan officer from Finance of America that I worked with was fine although I suggest they charge less interest and give more money. I've also recommended them to my brother.

I did a long-term process with Finance of America Reverse. It came to fruition at an early stage and I was quite pleased. It was long-term because there were many things that had to be done. I had to have the house inspected and they had to take pictures. Then I had to have repairs done and they had to come back and take more pictures. It was quite complicated but I can see their point. Their lovely sales representative made things a lot easier for me. He was cooperative and polite. He also understood that I was a neophyte in this situation and took the time to explain things to me and how they worked. I have deep respect for that man. I would definitely recommend Finance of America Reverse to a friend.

I’ve got some assets that are not very liquid and the reverse finance was a way to get some living money without having to liquidate those other assets. I used Finance of America Reverse and it went well as I got into the agreement with them. We’ll see if I made the right decision as time goes by.

My experience with F.A.R. has been nothing short of fantastic. At every level, on any matter, they were most helpful, patient, interested and fonts of knowledge. And, yes, they were fun to interact with. Shannon, my initial contact, was wonderful also in anticipating my questions and information needs. Crystal took over while Shannon was on vacation. Her handling of my situation was absolutely seamless. When I might next chat with a relative or friend I will most definitely recommend F.A.R. and recommend you guys most highly! You made sense of all the complexities involved, for which I am in your debt. Many thanks!

I needed some cash and I had a previous reverse mortgage so I did it with Finance of America and it worked out great. The loan officer was great and wonderful. I went to her office to sign papers and she was located in an easy place to find. It was a very good experience. They were very professional and kept in touch with me so I knew what was going on. I’ll tell a friend or family member to look them up or give them the name of the girl that I contacted up in University City or UTC.

A reverse mortgage seemed like the best way we could pay off our mortgage and free up a little bit more money to pay other bills. I talked to the person at Finance of America and they were very straight shooters as far as the home value went and were not promising big, big bucks when it eventually would not be available, so we decided to go with them. The loan officer was very good, contacted us all the time, and was always there to answer if there were any problems or any questions. The interaction was very nice and their guidance was very good. They went through all the various options and explained everything and sent paperwork that explained it again. They were cooperative and helpful. I was very comfortable dealing with them and I would definitely recommend them.

If we ever come in contact with anyone who needs help like we did with a reverse mortgage, we would recommend Jamie in an instant. She was so personable and honest and always available. She was on vacation and we were still able to contact her. What a pleasant lady.

I just refinanced my house to a 10-year fixed mortgage. Then all of a sudden, I was laid off from work and couldn’t make the payments to the mortgage, despite me being able to get a full-time job. My payments went from $1,021 to over $2,200. I'm 70 and it's time for me to take a break. Due to this financial situation I'm at, I then thought of doing a reverse mortgage. The reverse loan officer from Finance of America Reverse was very courteous and knowledgeable. The whole experience with her was very easy and my understanding is that, in the first year, I have a $20,000 line of credit then after the year, it goes up $50,000. It was a great experience with Finance of America Reverse. Everything went smooth.

I wanted to do a reverse mortgage for quite a while but my late wife did not let me. When she passed away in January, I was able to do it because there's nobody who will say we can't or we'll get ruined. I had been thinking about it for five weeks then out of the blue a guy named Robert called me so I went with him, followed through and got it done. He did whatever he said he was going to do and call me whenever he said he will. He followed through each and every time. He also had an appraiser that came out to bring all the documents then I filled them out and he took them back.

I’m single and my family's all dead and I got no one to leave my home to. I’ve got a few antiquities and furniture and my godchildren are getting everything inside but they’re not gonna move up here to Big Bear. So, I’m doing what I want to do. I want all of my bills paid and I don’t want to have debt. I just want to be covered for the rest of my life 'cause I’m 70 now. Things are no longer steady and not as guaranteed for older people as they used to be. And so you really have to look out for yourself. And a reverse mortgage will work right. It’s not a good deal though for somebody who got to take care of their family. They got to leave something to somebody.

Finance of America had more options than the other places we dealt with. They were better equipped to do what we needed and offered the best solution for our situation. We wanted to pay off an existing mortgage because we're getting older and we wanted to stay in the home we're in now by replacing it with a reverse mortgage. We didn't get any money back out of it because the appraisals are always low. But it was a good deal and it worked well. Jason, the fellow I dealt with was good and awesome. He was very resourceful and you didn't have to wait to see what was going to happen. He always had a way to do what he needed. He is the best and I would recommend him to anyone.

We chose a reverse mortgage because we wanted to have a little security with a little more money to be able to spend. With the prices of stuffs going up, it was a cushion. We would not have to worry about whether we're going to be able to pay the bills next month. My husband was the one who chose Finance of America Reverse. I loved the dealings we had with our loan officer. She was very patient with me and it was a good experience all the way around. We were laughing, happy, serious and all the things that you needed to have in a good conversation. Everything went beautifully. We had nice people that we had talked to over the phone and in person. We sat at the kitchen table and yakked and had a good time. They gave us all the information we needed and were very helpful, polite and nice. They did everything they said they would.

I had a financial problem and Finance of America Reverse contacted me and I liked the way they were presenting things so I decided to go with them. Their loan officer was very nice and understandable. She explained to me the process and I agreed. The guidance that they gave me was good and they understood everything. They agreed for the amount and then we got everything when we needed it. It went smoothly and I received the money that I was expecting for the first part. I was disappointed though that the second part was not following the first part and I have to wait almost a year to get the other part. That’s not so nice. However, they were correct beginning through the end and I got what I needed and what I want to. It was perfect.

We checked the rates with other places and found that Finance of America was the better one. Working with them made things a little easier. We don't make a mortgage payment now. Overall, our experience with them has been satisfactory and we'd recommend them.

I have nobody to inherit my house so I chose reverse mortgage. It was also because I didn’t want monthly payments and it would help me out financially. I saw Finance of America Reverse on the internet and from the beginning, I thought it was okay. I liked the loan officer that I worked with. He helped me out and went through everything with me. But the adjuster's a crook and ripped me off. When he came to appraise the house, I told him that I had no furniture here right now except for my bedroom set, TV, table, refrigerator, computer and my cabinet’s full of food. This house and everything in here are new. I just moved in and I'm gonna buy new furniture but he could see I’m living here and he said everything was okay. A couple of weeks later, I got a letter that this house was vacant. I think he does that to everybody so he can come back, recheck the house and get some extra money. When I did the loan, they charged me additional $250. Customers should get their own adjusters. I wouldn’t recommend the company and I would never use them again.

A reverse mortgage availed money so that we could still have the house which is probably why everybody else does. It's also a little source of funds in emergencies and for repairs. I've talked to several other companies, even some locally, but I felt better going with Finance of America. Part of why we chose them is that their reps were very helpful and personable. We talked for hours at a time, and they did not seem to mind answering questions. However, since we didn’t have a fax, we had to email them. The correspondence with the people that actually did the money transactions have been difficult and I felt that ad we had access to a fax, it probably would have been much smoother. But they could have contacted us back when the first pictures that we sent weren't adequate. Instead they waited a week before telling us they needed more pictures. But overall, my experience with them was satisfactory.

We live on a disability income and we've actually even been drawing on savings and they're not inexhaustible. We needed to get more income coming in. Then we saw that Tom Selleck was advertising Finance of America Reverse and Jerry knew a little bit about what President Reagan had enacted that people could stay in their homes. Their employees were very nice and we passed all the inspections. Plus, they gave us six months to get things up to code and they said, "Paint the top of the deck, paint the deck floor and fix those patched up areas where there has been a sprinkler, warped in."

We had so many things that had gone wrong and out of pocket expenses a year ago. We felt like we were drowning so we decided to check into reverse mortgage. I googled it on my phone and Finance of America Reverse came up. I had a good feeling about it. It was like a prayer being answered. We talked to a lady who took our information and then Finance of America Reverse contacted us some time that week. I was hesitant because it sounded too good to be true but it had worked for us.

I'm a retired realtor and the explanation I got from one of my fellow realtors about reverse mortgage was positive so I opted for it to be part of my retirement plan. I've been very happy with Finance of America Reverse. It has been a very positive experience for me.

Being with Finance of America Reverse was great. I had to get enough money to do some repairs, to paint my house, and for upkeep. I'm retired and 78 years old and I don't have much income, so getting a reverse mortgage is the only option I had. I searched on the internet and got three deals from three different companies. Kyle, the loan officer, was nice and professional. I would highly recommend her. She talked pleasantly and would answer any question I had. She would also email me when I asked her to. I got all the information I needed from Finance. The only disappointment I had was the appraiser, but it wasn't his fault. I thought my house was worth more than what he appraised it for, but it is what it is.

My husband and I decided to use a reverse mortgage to help us with some financial issues we were having. We chose Finance of America, largely due to the banker that worked with us. It only took us about 3 weeks to come to closing, and our agent, Andrew **, walked us through every step and kept us well informed of the process and where we were at each point. In the beginning stages, Andrew explained the aspects to us very well. We had no hidden surprises and his judgement on the appraisal was almost totally correct.

Running low on money and still having good health, I'm not willing to go to the poor house. The presentation from Finance of America Reverse was understandable than some of the others. Plus, the printout of the information they sent was legible. Dealing with the loan officer was excellent through the whole course of events. We didn’t comprehend the totality but that wasn’t their fault and I got them rectified. Overall, it was a very good experience. The lady we dealt with was good, thorough and had good follow-up. I sought good explanations of everything.

Several years ago, I had applied for a reverse mortgage with Finance of America Reverse and I went back to them several years later after the housing went up. I'm 80 years old and I live through my monthly income, so I don’t wanna pay any more house payments. My interaction with the fellow, Josh, was very good. He was very attentive and he went out of his way. The problem came in with the underwriters not understanding bank terminology. That was very upsetting because I have a checking account, and years ago I put my minor children as trustees on the checking account because they were minors. Bank of America wouldn't write a letter but they confirmed it on the phone that the kids have no access to my checking account.

I felt a reverse mortgage was the only way I could handle keeping the house. I talked to several companies and the loan officer from Finance of America Reverse Mortgage explained everything, so I can understand it, and I decided to give it a try. I didn’t have any problems, all my questions were answered, so it was great. And it was real quick. It just took a couple of months for the whole thing to take effect. It was so great that I would do it again if I had to.

Our age, desire to do some improvement to the home and pay off credit cards, all of that makes reverse mortgage attractive. We did an internet search and quickly developed a relationship with the front office guy that we contacted, Travis. He was good and helpful. He was a good listener and very responsive. All of the information we needed was provided quickly and without any added nonsense. We quickly got to the issue, dealt with it and were able to make a decision.

I had a friend that told me about Finance of America Reverse. I was really low on money and just getting social security and raising my grandson. I didn't want to lose my home. I'm retired now so it was the best thing for me. We got an ad in the mail so I gave them a call and went along with that. They worked fast, did a great job and it worked out really well. Their guidance was very organized and was done really well. I also had a wonderful interaction with the loan officer. I am so thankful that there's a program out there like this for elderly people that can sustain their homes. It's wonderful, it's a blessing and it was a relief. I'm very happy with my experience with Finance of America Reverse.

I looked into reverse mortgage and thought it was a good idea. I spoke with the loan officer from Finance of America Reverse, Toby, and he told me about the programs and explained it very well. He was really good, attentive and got back with me immediately when I left a message if he wasn’t there to answer the phone. I was treated very well. I feel that they’re a very honest company and they’re quick to process the reverse mortgage. I would recommend them to others if they decide to go this way.

My husband and I are 83 and 85 and we had some things that we knew we would be facing financially down the road without available funds to take care of them. We then thought of doing a reverse mortgage. We talked to William from Finance of America Reverse and he was very knowledgeable and patient and anything that we didn't understand, he was very good about explaining it to us and kept us posted about anything that was coming up.

I was trying to find someone who would listen to me and when I sent my information in to Finance of America Reverse, Miranda called me back and it was great. Everybody else was going through a whole lot of rigmaroles, but she greeted me with a personal feeling, that 'look, we can help you', and then she asked about a few things they got to know. That was a good approach. Even when it came to the people who were going to come out here, the gentlemen went through how the process would work. Who would come first, then the appraisers and so on. It was less work. Even with my wife, when we're on the phone, they we're trying to get some information, bank and all that stuff. It was good.

Finance of America Reverse was referred by a friend of mine. Their loan officer and I had open communication. He explained everything to me and always returned my calls. I had a very great interaction with him. I'd recommend Finance of America Reverse.

We got old, had a mortgage and didn’t wanna make any mortgage payments right now until we decide to sell it. We were looking to do a reverse mortgage and Finance of America Reverse was one of the ones we've called. I thought it was gonna be a set rate but then it turned out to be a variable rate and I didn’t like that. It was a long-drawn-out deal and part of it was the bank. They didn’t get things to us in time and so we had to start all over again. We had to pay twice for the appraisal. It wasn’t a good and nice deal.

I had a previous loan with Finance of America Reverse so I took the same one. The nice lady who I worked with was helpful. My interactions with her were all very pleasant and I was educated perfectly. Though the loan raised the interest way up, it helped out because I paid off the old loan and got some additional cash that we needed.

I needed to do some repairs on my home and I wanted to have a little nest egg so I went with a reverse mortgage. I really liked Finance of America Reverse Inc.'s salesman so I went with them. I had good rapport with my loan officer. They've just been wonderful to me. My experience has been excellent.

Choosing a reverse mortgage helped a lot to take some pressure off. Then Finance of America Reverse educated me before I accepted their counseling. They helped me to fully understand what I didn’t know to start with. They answered my questions and have been very helpful and supportive all through the process. I liked the lady I talked to and I seemed to connect with her. She calls me every month to know that she's there if I need anything. It's been great and pleasant.

Everybody is kind of afraid about this reverse mortgage, how they had scams years ago. But the one I spoke with at Finance of America Reverse, Nicole first told me all about the process and then a counselor called me. I had a lot of issues to deal with and Nicole went through everything. At one point, I told her, "Maybe I’m just gonna go ahead and forget about this," and she said, “Let’s just try a little bit more.” And after I receive the money, I could go ahead and get my electricity done and a couple of different issues on the house. She was very, very nice. She’s an asset to that company. It really went smooth for me. I tried to pass it off to my friends. A couple of them said they're gonna wait ‘till next year but I said they better do it now because the financing might be different, they'll never know. I’m amazed that people don’t take advantage of this.

I wanted to take this opportunity to let everyone know that we are so glad that we found FAR and met William **. During the saddest time in my life, after dad just passed away and left my mom with the uncertainties of her daily expenses and finances, William and FAR came to our rescue. We heard of reverse mortgages and knew that this could be our solution by eliminating her mortgage payments completely. I shopped around not realizing that the competitors were charging nearly $30K worth of fees that FAR simply did NOT. Saving us a lot!!! It was also a nice bonus to know FAR would be keeping the loan and not selling off the loan to any other lenders.

We had a small balance of $51,000 on our mortgage. But our payment is $3,500 a month. It was from the prior mortgage company 15 years ago and we couldn’t pay it monthly anymore. I made calls and Finance of America Reverse were the first to call back. They worked with me with everything they were supposed to do but I was pretty set in exactly with what I wanted to do. The girl I talked with on the phone all the time was very good. But after the closing, she was out of the picture. I pay less than $600 a month that covers the mortgage payment without it growing.

I heard about reverse mortgage from someone but it turned out they wanted so many things done. I went to Finance of America Reverse and they didn’t have all that peripheral activity. The interaction with them has been friendly and positive. The loan officer gave me all the information I needed to get going and she’s absolutely wonderful. I sold my house at the last minute yesterday. I took some extra funds to get everything moving and that came in handy. They got everything we needed right on time for the closing agent, which was awesome, including the new payoff amount. Everything was just great.

My husband passed away three years ago, and I decided it was just time to pay the payments and stay alive. I can't decide if I want to stay at our house or not. If I stay there, I could sell it and just pay off the loan. The problem is that I don’t know if I'm happy there or not anymore. It's just a sad thing for me. My husband and I bought the house with a two-income deal. It's awful. It was going to be $1,500 house payment and $50,000 a year. I just couldn’t do it. I was misled in the beginning because I thought I was going get $14,000 and I only ended up with $10,000. I planned to go on vacation, and since it only ended up being $10,000, I decided that I just wouldn't go.

I submitted an online request and Finance of America Reverse was one of the first to respond back to me. Out of the responses I received, I preferred the way that they presented it. The person who called me from the company took the time to listen to my situation to decide if he might be able to offer a product that would serve my need which is reverse mortgage. Based on that conversation, he was very prompt in getting back with me with more information. Plus, there was confidence in his voice. The most important thing is to make sure that one really understands the process and has a clear understanding of the product they’re offering. The manager of the person I dealt with the entire time presented the product as we were entering the final stages slightly different than the person that I was working with. And it was not the way it went down. So I had a little surprise right at the very end.

My application for a reverse mortgage with William as my reverse mortgage specialist was a painless procedure. With his help I was able to complete the application and reach the closing in a matter of days. All of the folks I dealt with from the very start to the closing were very professional and personable. I would recommend William and Finance of America LLC to anyone interested in a reverse mortgage.

We have no children and we’re all in our 70’s so we got a reverse mortgage with Finance of America. That's $720 we wanted to pay and that really makes a big difference. The man who did the paperwork for us was very good. It was the easiest thing I ever did. Finance of America have been very nice. They send me notices all the time and how much money I still got to come. It's been very good and I’ve been very satisfied.

I had a home equity loan. I didn't read the fine print when I first took it out and after 10 years, they told me to pay it back. I said I'll go to some place else and ended up with Finance of America Reverse. They did a good job. Their rep was available when I tried to get a hold him. He explained and answered all of my questions. I didn't have any problems with any of that, so it went pretty smoothly. He kept the whole thing moving.

I'm 78 years old. I had a wife to attend to and Finance of America Reverse were very easy to deal with and honest. I struggled for years and I got my credit land where I could do it. The loan officer was nice and he was on top of the job. During the process, he would call and stay in touch. That impressed me and everything has turned out good.

We downsized and I wanted to get to where we didn’t have any mortgage. So I took the equity that we had on a previous realtor to buy the house we’re in now. Then took out the reverse mortgage just to fill in when we needed it. With Finance of America Reverse, I could have a monthly statement if I want. Also, I can either take a lump sum or just take what I need. The people I worked with were friendly and knowledgeable. The guidance I got from them was very good and thorough. If anybody wants a reverse mortgage, I’d certainly recommend Finance of America Reverse because it was a very good experience. The only thing I had objections to was all the hoops you had to go through in order to get approved as far as going to this place to get educated and go to another place to do something else. There’s a lot more happening than just going to the bank and getting a loan.

I first read about the agent I dealt with, who I thought was in Tuscaloosa, Alabama and that's why I contacted her. I had her phone number and her work number and I had day-by-day contact with her. But later I learned that she was in California. Of course I lived 36 years in California, so I learned a lot about the program there. And then later on, I dealt with a lady in New York as well. It's a finance institution that handled the thing. Both ladies were very cordial and helpful. And then I went through the whole procedure to learn what mortgage it was and how it would affect me, and I decided to go ahead and do it.

I need to do some repairs to my home and Finance of America Reverse was lesser of all the evils that are out there. However, the experience was not very pleasant. I dealt with five or six companies over about 14 months trying to get somewhere. I feel like the consumer is being taken advantage of in this program. I dealt with about eight loan officers. The very first one was really good but then either she got fired or she left that company. Then I got a hold of another one who really didn't want to deal with me because I kept asking the very pertinent questions like what is the final interest rate that I'm going to be charged and every one of those loan officers say, "Oh it's fixed, it is the exact same number at every place" and it was not.

We're both in the 60's, we needed to make a difference and not having the mortgage payment is helping us so much. A reverse mortgage is a tough process to go through. But the lady that took care of our reverse mortgage stayed with us through the whole process. She called and helped us when we ran into some roadblocks. She’d also call us at 8:00 at night and would ask how we're doing. She became like a family friend and you don’t get that in corporate America today.

My retirement fund is running low so I looked into getting a reverse mortgage. I studied quite a while before I decided to do this. I’m a one-on-one person and the calls that I got were for people out in California, New York, and the only one that called was the lady from Tulsa. So I drove up from Oklahoma City to speak to her in person. The interactions with the loan officer have been very good. We tried to do everything over the phone and through the mail. But I felt like I needed to be face to face with the people that’s doing all this. You could ask questions and you could watch the expression on their face and find out whether they’re actually telling you the truth. I found out that she was doing 99%. So I just decided to go with Finance of America.

We liked where we're at and we couldn't replace our home. It's also hard to find a place that has 5 acres. Then, we didn't want to move and to sell so we chose a reverse mortgage. When I filled in the blanks to get a quote, Linda from Finance of America Reverse was the first that answered it right away. She mailed me all the materials within a day. I had other five people contact me and everybody was good. Everybody else came in with the same price, except one guy who was trying to screw us. Linda was the first and I didn't see any reason to go any further and we really appreciate it.

We had been thinking about getting a reverse mortgage for quite some time but then we were not sure and comfortable with it so we didn't move forward. Then we got a call from Finance of America. The lady said that they were waiving the closing costs at that particular time and that was a big thing for us. She did a great job and understood any hesitation that we had. She always answered our questions thoroughly and to our expectations and helped us to feel comfortable about the decision to move forward with Finance of America. They made everything run smoothly and painlessly.

I Googled Finance of America Reverse then I started talking to someone and she really knew what she was talking about and I'm like, "This is what I really need to do." I could refinance and get off from under the monthly payment and have everything come out, my insurance and taxes and have things taken care of for me. I called Carolyn and we hit it off. She explained to me what was happening but then there was something on my credit and I'd be crying. She was so patient with me because there was always something going on like the furnace went out and I'm crying to her, I need to get it done. She was remarkable in helping me get everything straightened out.

The reverse mortgage is for my aunt Annabel and it was a perfect situation for her because she owns the house. She was hard on money and the house would be sold when she passes as she has no children to leave it to. The rep we worked with didn't let us slack off and she offered solutions when we were confused on how to get something accomplished. The guidance we received from Finance of America was excellent and it took me a while to convince my aunt that it was good, but now she's happy that she did it. I would definitely recommend it to anybody that had a situation that wanted it.

I knew somebody else that did reverse mortgage. The hotel that I was working for at that time was closing, so I wasn't going to be working steady. I was figuring that I'd look into it to see what was what. I looked into it a couple of years prior with another company. They said that it wasn’t for me yet at that time. So I waited a couple of years and got it done through Finance of America Reverse. My loan officer was great. There was somebody else at the underwriting office that was a real pain because, every time they asked for something, they had it already and they just kept on holding things up. It got to the point where I said, “You know what? This is it. We're done.” I said, “I don’t care if you fund it or you don’t fund it.” But other than that, everything's good.

Since my husband died, I didn’t have enough money to live comfortably and pay my bills. So I decided to go with the reverse mortgage. Andrew was the person I talked to from Finance of America Reverse and he was sweet and friendly. I have never had anybody treat me any nicer.

It was really good with the loan officer at Finance of America Reverse. He didn’t try to make it too flowery or too great and explained things really well to me in a way I could understand them. He was also very consistent about calling me every week, letting me know what was going on and what he thought might happen.

I got a letter in the mail saying that because of the price increase of the value of the house, my interest should go up. I'm 75, a widow, and I didn't know what I could do. But I had to figure out what I can do, so I called Finance of America Reverse and a very nice man answered and it worked out fine. I had a reverse mortgage but they gave me $20,000 more than I had before. The loan officer was wonderful. He called me up and helped me through everything. He went out of his way to get the extra things. His secretary also helped and then another person called me up and they made all the arrangements. They went out of the way to call people for me, which I didn't even know I was supposed to call. At first, I was leery over the phone because you hear about all these scams. But they bent over backwards to appease my leeriness and I couldn't have felt more confident over the phone. The staff that they hire is excellent.

I took an early retirement and then I was 62. I got Finance of America Reverse's number online and reached out to them. Working with the loan officer was very good, professional and quick, and she’s very knowledgeable. Also, their guidance was good because I had no information before. It's been good, so far, and I’m satisfied with both the cost and quality. It's been an excellent experience and I would recommend them to anybody.

A reverse mortgage would allow me to retire and Finance of America Reverse specializes in that. They answered the questions that I asked without any hesitations and they knew what they were talking about. The loan officer first gave me the information and told me the potential. Then, he walked me through it step by step and did most of the work for me so it was easy. I received excellent guidance. They took care of it and I didn't have to have any expertise or any other knowledge. Working with them has been wonderful. There were no repercussions, no questions, and no problems. They were consistent and it didn't take very long. We got it done in a month and a half.

Somebody mentioned using a reverse mortgage so I decided to look into it. I was browsing through the different companies and Finance of America Reverse popped up so I went with it. The loan officers were very good and my experience with them went well. I highly recommend Finance of America Reverse.

The Finance of America Reverse representative I worked with was very nice and he did everything when the forms came. The experience was okay, but he’s trying to make a sales call too. Sometimes I got the feeling that he was pressuring me when I needed to have some time to think. Also, when I asked him questions, I got vague answers. I started out with $70,000 in December that they bought and I owed $94,000 or $93,000. I know there's $10,000 for fees, a couple of thousand in taxes and around $3,000 that was dispersed to me, but it seemed like $30,000 in the course of six months.

Due to my age, I chose a reverse mortgage as part of my retirement plan and I got the most information from Finance of America Reverse. They knew what they were talking about and I've had comfortable interactions with their loan officer.

My experience with Finance of America Reverse was fine and I enjoyed it. My health isn't as good as it used to be. I was having to stop working before I was ready to and my mortgage was a little bit outstanding. I then decided to eliminate the mortgage so life would be a little easier. The representative that we were speaking with at Finance of America Reverse was bright and bubbly. We have talked to several different companies and we liked the way she presented herself and her company. We told her what our needs and concerns were. She jumped on them immediately and took care of everything as we requested.

Saving $900 a month on the house using a reverse mortgage was a good deal. I didn't consider it for a while and when I was gonna work a little bit longer to get my equity up, Finance of America Reverse worked with me on a deal and so I was able to get a close on it. When they told me they were gonna do something, they did it and I appreciated that. The process was a grind, but I expected it to be. They gave excellent guidance and everything was above board and straightforward. They were good people and I enjoyed them.

Finance of America Reverse process went really well. Their loan officer was informative, nice and took care of things that we needed to do. He explained everything really well. He was also really pleasant and worked with us really good. The timeframe was reasonable. They had estimated about four or five months but we got it done in about three months which was really quick.

I wanted a new truck and through FInance of America Reverse I was able to get one. Then I will have to wait until next year and see what else I buy. The guy from Finance of America was more personable compared to those from other companies. We just talked other things besides reverse mortgage. My situation was a little bit on the strange side because I have an ex-wife and she's still on my deed so we had problems. The process took a little bit longer than normal. But all things given, it worked out. It wasn't my greatest experience but it wasn't bad. It would have been better if it did not take so long and cost so much.

My experience with Finance of America has been pretty good though it started out a little on the rough side. They couldn't get their ducks in a row. I had another little house on my yard that I built for my dad in 1999. And the people who set it up and were supposed to record in on the tax thing didn't record it. And then they decided that because it was a completed house, they couldn't do the reverse mortgage. So, I went through that for a bit to convert it to a storage house. And then, they went back and forth with it.

Due to my financial situation at the time, I got a reverse mortgage as part of my retirement plan. And Finance of America Reverse were the best that everyone knew about. I got as much information from all of them as I could and at least one other company claimed to offer just as good or better reverse mortgage as Finance of America but they dropped the ball. They wouldn't respond to my inquiry and a month later, I made contact again but they were inconsistent.

There was somebody else I was doing reverse mortgage with that seemed to lag and took their time but Finance of America Reverse answered me quickly by getting back with me. They seemed to be interested so, I decided to go with them. I wanted to get money to do remodeling. The money I got wasn’t anywhere near enough, but I got what I got to try and help straighten up my finances.

I talked to two different companies and Finance of America Reverse was the one that wanted to go forward with me. The guidance I received from them was super. Their rep, Josh, led me every step of the way. He was straightforward and easy to get a hold of. Finance of America did a superb job and helped me manage everything from start to finish. It was a great experience with them. Whenever something came up, they were willing to look at it and go through it and made sure everything was going the right way.

I did a reverse mortgage with Finance of America because I needed to fix my house. I liked the way their rep explained things to me. He explained how I could get that money because on what income I get, there's no way I could have done anything. He said that a reverse mortgage would help me and I could do what I had to do to the house and have a little extra money.

Everything went fine and the whole process going with Finance of America Reverse went smoothly. Their people were polite and seemed to try to answer our questions. I have recommended them to a friend.

Andrew explained all my options. He was very easy to talk to and answered all of my questions in language I could understand without overwhelming me. I was not sure if this was the right decision for me or not. He listened to me until I talked through it and came to my own decision that reverse mortgage was the right choice for me. Without Andrew I know this process would not have been so easy... I would have come out on the other side questioning myself. So I thank Andrew ** for all his help and dedication in making me feel I was his only client. I also want to mention, if I had a question he wasn't sure of he would ask until he found out the correct answer. I would not have gone with this company had it not been for Andrew. I had spoke to a few other Reverse mortgage companies but chose Finance of America Reverse… because I felt so comfortable with Andrew right off the bat.

There was some work on the house and so I chose to have a reverse mortgage. Finance of America Reverse was the only one I knew. My husband got their number from the TV and I called it. Their rep sounded good when he told me about it and he seemed friendly and knew what he was talking about. I really enjoyed talking to their rep, Jessie, and I still could call him when I have any problems or questions. However, I didn't realize that we had to go through so much with people coming over and talking to us and then signing so many papers. We have to fill them out and then they asked us questions. But it was what they needed to do and it was fine after that. I have recommended them to a few people.

We needed to do some repairs on our house and we've gotten all those done now so we wanted to use the reverse mortgage in order to be able to pay for those. I was in Hawaii and a girl that was out there told us about Finance of America Reverse. She gave us the name of the guy that did the reverse mortgages and we called him. We stayed with him the whole time. He walked us through the whole thing and explained everything in detail. I was the one that was always saying that I'm not ever gonna do this and he put me at ease. We realized that we could do it and so we did. It was a very good experience and I'd recommend them.

On retirement, our income got reduced and I needed to reduce the bills. We were paying over $2,000 per month and my income is not that high. By reducing the mortgage, we'll be able to pay all the bills. Finance of America Reverse gave us a plan that was very affordable. Their loan officer was very congenial and the guidance given was very nice. Overall, I was very satisfied.

With Finance of America, we had to go through a lot of stuff. One time, I didn't have this, the next time I didn't have that. The experience was okay, but it was a hassle. It seemed like I had to prove that I had money in the bank and what I proved to them wasn't good enough. I'd get something else and I'd get the bank to sign it. And it seemed like a lot of ridiculous things that were just common knowledge that anybody could look at and see. I started this in November and they sent me the paperwork but then it got pushed away. Then I called them and it took a couple of weeks after my birthday in January to do it.

I had tried to do a reverse mortgage a year ago, and the mortgage company wanted my tax return and I could not get it done. My husband had passed away and things were so complicated. I was looking online for options and I got to talk to Matt from Finance of America Reverse. I told him about my experience and he said he did not need my tax return. The fact that my house was paid for and they're taking the money out of that, there was no tax liability for me. That reassured me and that was the only reason I went with him. Everything went very well and I'm very satisfied.

My grandma was living in her house and she didn't want to move. It really needed some work and the reverse mortgage was just a way for her to get work done without getting into loans that she could not afford to handle. The agent from Finance of America Reverse himself made us choose them. He was very helpful and answered a lot of questions that we had. We also did counseling and gave us a better understanding of how the reverse mortgage works. They got the loan closed quickly. I would definitely recommend them.

We needed money for some of the remodeling we needed done and my sister said she had good service with Finance of America Reverse. Some of the documentation took a while because we had already moved out here. It wasn’t easy to get them from where we came from and it took about four or five months to clear. However, they were always nice to deal with, especially the broker. Our experience with them was very good. They went out of their way to try to do what they could to get everything going. They're reputable and explained everything in detail.

I put in a request a couple of years ago and Finance of America was the first company to get back at me. The others didn't call me until a year later. Their loan officer was pretty good. But when I got the first loan notification, I thought it was something else. I realized it was a statement and not just some junk mail, but my wife was saying it's a different name and so I called him back. That's when he explained it and that I will be paying a different company. It could have been better explaining that upfront. But the reverser mortgage of Finance of America served me. The person I talked with was good in getting back to me.

I was helping my ex-wife with her refinancing paperwork and called the old company that was taking care of it for her before. They gave us the number for Finance of America Reverse. I worked with their representative and he was very helpful to send us everything to fill out and sign the application. He walked us along, so we knew exactly what we need to do. He advised on the things my ex-wife needed to take care of before she would qualify. He also advised a lot from insurance required and actually got it reduced from which he had before. Finance of America Reverse was very helpful with finalizing it. It took some time, but when all the paperwork got done and everything worked out, there weren’t any problems. It was a very good customer satisfaction from their part.

Everything's been excellent with Finance of America Reverse. They bent over backwards to make sure that we could make the deal because the deal was tight with what I owed on the house and what the house was appraised of. But they did everything in their power to make sure that they could get the deal going and they called me to give me a report on the progress. They really put first their customer primarily rather than their own profit.

My wife has cancer and I need the money to pay some doctor bill so I used Finance of America Reverse. The representatives have been real nice and courteous if I have talked to them.

I'm 82 years old and I could use some cash and I wanted to do some things to the house, so I got a reverse mortgage. I had one, I just increased it. The first time, it went through in days and everything was rosy. I went through AAG first and then Finance of America convinced me to change over to get it faster and they didn't. I had to do two evaluation appraisals, it was a mad house. When they called me and asked me to change to them, they told me that AAG had sold my original mortgage to them and they would probably do it anyway.

My house was completely paid off. My two children have their own houses and had no interest in owning my house. Getting a reverse mortgage seemed the thing to do. I had an extremely good experience and I'm very happy with the way things went with Finance of America. The loan officers I’ve worked with were extremely polite, very knowledgeable, helpful and knew exactly what they were doing. They had obviously a lot of experience doing this sort of thing and have made the entire process quite pleasant. I would definitely tell anybody asking about a reverse mortgage that Finance of America is the way to go.

I needed money for some home improvements, so I checked into reverse mortgages. When I started hearing about it, I got really interested and I went ahead and did it. Finance of America Reverse made more sense to me and they treated me like a king. It was so easy to talk to them. I had a guy named Clarence and we talked almost all the time. When I pick up the phone to call him, he answers. There were a couple of times when I left a message, but as soon as he got it, he called me right back. Finance of America Reverse really helped out. I’m still living in my home like they said I would and I’m very satisfied.

My husband had passed away about 10 years and bills were going up, but the money coming in wasn’t helping, so I knew I had to do something quick. I applied for an equity loan from a bank here in Massachusetts but they refused me because I wasn’t bringing in enough money. My husband’s pension and his Social Security was my limit, and I couldn’t bring in my pension. It was at this point that I went on the computer and looked for a reverse mortgage. I happened to be filling something in to see how much it cost and to get that, I had to fill my name and number. Their representative, Tim, called me. After that, I had calls coming left and right and I just said I'm really busy.

I got scammed and I owed money on my credit cards because of it. Also, I am retired on a fixed income and I had to do something so I went to reverse mortgage. I saw an ad, it was that handsome Tom Selleck. I happen to like him. I figured if Tom was selling it, it couldn't be all bad. It was AAG that I saw that he does and I responded to that. It's been a pretty good experience with Finance of America Reverse and the loan officers were so nice to me.

I'm a single man without children and I'm retired so I didn't see any chance for me paying out the mortgage on my house so I went with reverse mortgage. I did try three other companies and it seemed like they couldn't do it. In contrast, Patrick from Finance of America Reverse kept telling me that they could do it and they did. He said that he could get it done in 2016. I signed up in October and there were only three months left then. It was quick how they did it. Also, the guidance I received from them was very good and they had a very positive attitude. Whenever we got the house appraised, he was very positive about it and whatever the price, it was more than enough to have it done. I was having trouble with that before, the house was not appraising for enough. It's really a gamble. I would recommend Finance of America Reverse because they were the ones who got it done and it went real fast.

I have a huge amount of equity in my house and I needed to get a hold of some of that. I'm also going into retirement so I chose to get a reverse mortgage and started working with Finance of America Reverse. When I start working with someone, I usually stay with them if they’re nice and thorough, and their loan officer has been very thorough and helpful. The guidance I received from him was good. He was maybe a little bit too full of himself but he is a salesperson. Since I closed, I haven’t heard from him. I would definitely recommend them but I know that a reverse mortgage isn’t for everyone.

My father just passed away and my mother’s budget wasn’t allowing her to do what she needed done. I did some research online and found Finance of America Reverse. I left them a number, then their representative called me and I liked what I heard. He explained the process very well and I thought it was worth doing.

I needed money and do updates on my home. I went to Finance of America Reverse and I loved their representative, Barb. She's a fabulous person, very conscientious, answered all my questions, and wasn’t pressuring me like some of the others were. Finance of America Reverse has been very efficient, courteous, and patient because I was ignorant to the whole process.

I wanted some money and I saw that Finance of America Reverse had good ratings so I went with them. The load officer has done a good job. She kept working at it and getting everything straight so we can get it. We're done with both mortgage and I had a good experience with them.

Getting a reverse mortgage just seemed like the thing to do. The house isn't worth anything after I've gone, I don't have any heirs and the extra cash came in handy. Then I was just researching some of the companies and I got different things emailed then sent to me. Finance of America Reverse was the one I chose and they were very helpful. They were quick to send the information I needed. They explained everything very well and made most of the steps fairly easy. It was pretty straightforward. Most of it was done over the phone and through emails. So, that made it simple.

I researched a few places before I decided which company to go with. A friend of mine and I went over different things with the different lenders and she recommended Finance of America to me and they had a good rating. So I ended up picking them. I really like the first agent that was working with me. I was disappointed that they took her off the case with me and assigned me to somebody else. The first girl was right on top. She would return my calls right away, and if I had questions, she would answer. I found that the second agent was lackadaisical with everything. It was a little rough going with anybody who’s doing anything like this but at the end, it turned out to be good. You anticipate a lot. It’s just like going through a regular mortgage. You have a lot of anxiety about it and then questions. It’s a long process but it’s worth it. I would definitely recommend them to a friend.

We have other family members that have done a reverse mortgage and it worked out for them so we chose it as part of our retirement plan. Finance of America Reverse seemed to be the least amount of pressure on making up a decision. They were not pushy and demanding unlike Quicken Loans. The lady there was very knowledgeable. If she didn’t have an answer to any questions I had, she'd find out what the answer would be and kept me very informed. The whole process was pretty painless and everything seems to be smooth. The company gets monthly statements which really is helpful because I’m a paper person, not an online person. We have already recommended them to several people at work.

Finance of America Reverse was well organized and they seemed to be on top of things. They explained everything to me over five different phone calls and they sounded like they knew what they were doing. They gave me all the options, and I had some other questions, and then I made the decision on my own. We worked those out and we were ready to go. It was a simple, easy and smooth process and if it's for you, that's the way to go.

Mr. ** was very courteous and involved. My only complaint was with the appraisal process which caused us costs unexpected and detrimental to our financial condition when it was required that our crawlspace be cleaned out for the appraisal to be approved and completed. With a reverse mortgage, the minimum age for qualification is 62. A review of crawlspaces in the neighborhood that ALL use as storage. Even those younger and not having bad knees or backs had things there. This needs to be addressed up front.

Robert ** was wonderful from the beginning and even when things looked bleak in getting my reverse mortgage, he stuck by me and never gave up. He was sensitive to my needs and sincere in his help. I will tell any friend that is interested in a Reverse Mortgage to give Robert a call. Thank you from the bottom of my heart. Without your help I would not have been able to stay in my home.

Teri did a marvelous job in getting us our reverse mortgage. I would have given her 5 stars if we had gotten it at no cost. However she did do her very best to reduce our closing costs and I commend her for doing so. They were well below the competition. Teri was very astute and detail oriented and explained everything to us to our satisfaction. I would definitely recommend her to anyone interested in doing a reverse mortgage.