Finance of America Reverse Reviews

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About Finance of America Reverse

Finance of America Companies helps retirees by offering a range of home financing options, including reverse mortgages and home improvement loans as well as home-sharing services. As of April 2023, Finance of America acquired American Advisors Group (AAG).

Pros
  • Refinancing options
  • Loans up to $4 million
  • No origination fees
Cons
  • Proprietary product only in 28 states

Helpful Reviews

Ogden, UT
Verified purchase
I called Finance of America Reverse and we got a fantastic guy... He did a good job. We did the process on the phone and it was fantastic. Every time he learned about a problem, h...

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Los Angeles, CA
Verified purchase
Most professional experience I have ever had with a financial business. Great follow through. Fantastic customer support. Honest, no run-around whatsoever, and a pleasure to work ...

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About Finance of America Reverse

Finance of America Reverse (FAR) provides financial options for retirees who want to pay off their mortgage early, cash in on their home's equity and move into a new house without dealing with a new mortgage payment. FAR works with independent mortgage brokers to originate reverse mortgages, and the company’s wholesale loan products include HECMs, HECMs for Purchase, HomeSafe and refinancing.

Mortgage employees at Finance of America Reverse help you select the best reverse mortgage for your financial situation. The company’s reverse mortgage products can eliminate your monthly mortgage payments and give you access to more cash each month.

How does HomeSafe work?

A FAR HomeSafe reverse mortgage loan pays off an existing mortgage, and the borrower keeps the remainder of the funds. Unlike FHA-insured reverse mortgage loans, which have much lower caps, Finance of America’s reverse mortgage amounts can reach up to $4 million. Depending on the HomeSafe option, you can receive cash in a lump sum, payments over time or a line of credit.

Like most reverse mortgage loans, a HomeSafe loan only needs to be repaid when the borrower permanently leaves the home. HomeSafe loans are non-recourse loans that don’t require monthly payments. However, the borrower is responsible for paying taxes and insurance on their house.

HomeSafe loan limits are higher than conventional HECM loans and offer many of the same protections and features. HomeSafe is typically available to homeowners over the age of 55 with some equity, though this excludes Massachusetts, New York and Washington, where the minimum age is 60, and North Carolina, Texas and Utah, where the minimum age is 62. The age of the borrower, the appraised value of the home and the type of loan determine HomeSafe’s loan amounts.

Finance of America Reverse’s HomeSafe options

Finance of America's HomeSafe options let you replace your current home loan with a reverse mortgage. The company currently offers two HomeSafe options: HomeSafe Standard and HomeSafe Select. Both options have no monthly mortgage insurance premiums or origination fees.

HomeSafe Standard

HomeSafe Standard is a full-draw reverse mortgage loan with fixed-rate options and no origination fees. Other HomeSafe Standard fees are comparable to those of HELOC and second mortgages, but borrowers can get more cash at closing because the lender credits customary closing costs. HomeSafe Standard is ideal for homeowners who want to increase their cash flow without upfront out-of-pocket expenses. HomeSafe Standard is available in the following states:

  • Arizona
  • California
  • Colorado
  • Connecticut
  • Washington, D.C.
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Louisiana
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • Nevada
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Texas
  • Utah
  • Virginia
  • Washington

HomeSafe Select

HomeSafe Select is a loan option similar to a HELOC but with the benefits of a reverse mortgage — borrowers get access to a line of credit but don’t have to make monthly payments except for on taxes, homeowners insurance and property charges. There’s no origination fee or minimum draw amount, and HomeSafe Select loans come with an adjustable rate.

HomeSafe Select is best for those who want the comfort of a line of credit with the opportunity to keep building equity if they're going to make more payments.

HomeSafe Select is available in the following states:

  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Louisiana
  • Michigan
  • Minnesota
  • Missouri
  • Nevada
  • New Jersey
  • North Carolina
  • Ohio
  • Oregon
  • Rhode Island
  • South Carolina
  • Texas
  • Utah
  • Virginia
  • Washington, D.C.

Finance of America Reverse FAQ

How does FAR calculate funds?

Finance of America Reverse uses a proprietary reverse mortgage calculator to determine loan amounts, or principal limits, based on a borrower’s age, the type of HECM product they want, expected interest rate, mortgage balance, closing costs and the appraised home value.

How is HomeSafe different from a traditional reverse mortgage?

HomeSafe has higher loan limits than FHA-insured HECM loans, and borrowers get more competitive fixed interest rates.

Who is eligible for a FAR HomeSafe loan?

Homeowners who are 55 or older with some equity are eligible for HomeSafe reverse mortgages in most states. In Massachusetts, New York and Washington, the minimum age is 60. In North Carolina, Texas and Utah, the minimum age is 62.

Do I have to get an appraisal to get HomeSafe?

Yes, you must pay for a home appraisal to determine the current value of your property.

Where is Finance of America Reverse located?

Finance of America Reverse has offices located in San Diego, New York, Tulsa and Indianapolis.

Still have questions?

Do we recommend Finance of America Reverse?

Yes. Finance of America Reverse offers a wide selection of reverse mortgages for standard and jumbo loans. Its reverse mortgage specialists are knowledgeable about retirement finances and can help throughout the entire process. The company is a member of the National Reverse Mortgage Lenders Association and has been serving senior borrowers since 2003.

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Finance of America Reverse Reviews

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    Page 1 Reviews 0 - 10
    Customer ServiceMaintenanceStaff

    Reviewed May 13, 2026

    Do not use this company. The way they treat senior citizens should be illegal. I’ve had a account since 2024. All of sudden they decided to lock my account. I have been trying to get in to since Jan. Numerous calls, emails. They make you jump thru hoops to get into your account. We did everything they said. Emailed third party form. Got a notarized letter. That’s right. Notarized letter to let me in my account and allow my daughter to help me. 4. That's right. 4 conversations. I told them they could talk to my daughter. Still nothing can't get into account call after call, emails, forms. Etc....So far, a nightmare.

    Do not put your family through this. Apparently, you have to hire a lawyer to get back into your account. It’s such a joke. Most of the calls are in broken English which is hard for a 86-year-old with hearing aids to understand. After 5 calls, notarized forms and authorization forms signed and all sent still nothing. Do not waste your time. Use Liberty. Long bridge way. Too many options that actually help senior citizens not make things more difficult. I guess because they think they can.

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    Customer ServiceCoverage

    Reviewed April 29, 2026

    Finance of America is a fine company to deal with initially, however when dealing with them in case of a insurance claim they have been extremely difficult to work with. It has taken me 3 months of calling many times to get them to sign off on insurance checks for work that was completed and it has still not been satisfied to date.

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      Loan ProcessRates

      Reviewed April 18, 2026

      NIGHTMARE! What a nightmare they are. I've spent weeks complying with every single document they needed for a Home Safe Second, the only reverse I would consider. Then the crooked appraiser showed up who had a bias against me, and sure enough, he low-balled the appraisal. I am a lifelong appraiser and RE investor and clearly pointed out his numerous errors and disputed the appraisal, which should have been at least $200K higher, and they REFUSED to allow me to dispute it, then telling me the only loan I could get would be a regular reverse! A customer has no right to refute an appraisal that was clearly biased huh? That is being reported to HUD. Thanks for wasting weeks of my time, FOA! It was clear what you were also trying to pull, and no way when my interest rate on my 1st is only 4.5%, Disgraceful! See less.

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      Staff

      Reviewed Oct. 29, 2025

      Very friendly, very knowledgeable and professional staff, a pleasure to work with. I dealt with Nicole ** who made sure I knew everything I needed to know on my reverse mortgage, her patience and professional advice made this transaction a breeze. Thank you.

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      Punctuality & SpeedStaff

      Reviewed Oct. 28, 2025

      Working with our agent at Finance of America was a pleasure. She was straightforward with our questions, provided great assistance with understanding HUD and FHA terms and requirements, and moved everything forward quickly despite HUD red-tape delays.

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      Sales & MarketingStaffLoan Process

      Reviewed Oct. 24, 2025

      Daniel ** my Loan Officer with Finance of America as well as Heather ** my Loan Processor were Fantastic! They were both extremely Professional, Courteous, knowledgeable and Kind. They Did not pressure me but Served me in guiding and helping me do something that I wanted to do. It was and Absolutely great experience!

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      Staff

      Reviewed Oct. 21, 2025

      Great to work with, seamless process!!! Kevin and Cassidy were amazing. They kept everything going as planned, this truly helped when I needed it, totally changed my life for the better. I would recommend this to anyone.

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      StaffLoan Process

      Reviewed Oct. 20, 2025

      To whom it may concern, our contact person, Jerry **, was outstanding. He was extremely knowledgeable and helpful, informing and guiding us throughout the entire loan process, from application to closing. We certainly would recommend him and Finance of America to anyone looking for a reverse mortgage.

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      Staff

      Reviewed Oct. 20, 2025

      My experience with Finance of America was very pleasant. It was made that much better with the help of my advisor, Jared **. I would definitely recommend using Finance of America for anyone wanting a reverse mortgage.

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      Customer ServicePriceStaffTimeliness

      Reviewed Oct. 13, 2025

      I knew I wanted a reverse mortgage and I wanted to go with Finance of America. No games, just professional and considerate interaction with me. The process was simple yet thorough. Immediate response to my questions was refreshing. The cost was clearly presented. There was zero pressure to go one way or another. All the steps were smooth and I knew what was going on at all times. Now I have peace of mind for my financial future, thanks to Jeff and his team.

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      Finance of America Reverse Company Information

      Company Name:
      Finance of America Reverse
      Company Type:
      Public
      Year Founded:
      2003
      Formerly Named:
      Urban Financial Group
      Address:
      8023 East 63d Place, Suite 700
      City:
      Tulsa
      State/Province:
      OK
      Postal Code:
      74133
      Country:
      United States
      Website:
      www.fareverse.com