Finance of America Reverse Reviews

I was looking into a reverse mortgage. Gave a few companies a call. I was fortunate to get Ernie. Oh my goodness he was great, sent me info, answered all my questions and kept in contact to make sure we were headed in the right direction. It was so easy and no stress. Since then it has been very easy to get access to the mortgage.

Buying and refinancing a home is most often faced with trepidation and a lot of questions. Taylor's expertise, patience and kindness took the worry out of the event and made the process not just bearable but enjoyable. Thank you, Taylor.

We were in the process of purchasing a second home and I needed a fixed amount of money in a fairly rapid period of time, but I didn’t want to put my house on the market, so getting a reverse mortgage was the logical step. We were moving in the direction of getting a jumbo reverse mortgage versus a a so-called HECM reverse mortgage, and for a variety of reasons we ended up with the HECM loan and we were stuck with it. The process of obtaining the reverse mortgage with Finance of America Reverse was fast and I was familiar with it as I had gone through it before with my mother's situation. The interaction that I had with the loan officer was very good and it was a positive experience. He was reactive to us and let us know the situation.

I really liked the loan officer that I dealt with at Finance of America Reverse. His name was Robert and he was really nice and he walked me through everything. There are so many people out there now that are trying to rip you off and I had so many people say, “You shouldn’t do that,” and that was the one thing I was worried about. I had to trust that he was telling me the truth and I felt he was being honest with me. During the process of obtaining the mortgage, I had to read and I had to go through a counseling thing with HUD. Then, I filled out a lot of papers. The process wasn’t really too bad, but it was a lot of reading.

I'm single and I don't have anybody to leave anything to so I might as well utilize what I had in my house by getting a reverse mortgage. The rep Finance of America Reverse explained everything very well. He was also very nice. He called me back when he said he was going to. I was a little surprised about how far back they went into the credit history, but other than that, everything was okay. The rep came to my house and did the signing. They were efficient.

I had a lot of credit card debts and I did not want to end up paying four times than what I owed on it. I decided that it was a good time to think about using the equity in my house and clearing all that debt out and hope that I can stay, more or less, debt-free. Finance of America Reverse was really upfront and honest with me, as far as I know. I’m not really astute on how every other company works and they were right there to assist me.

I got a reverse mortgage through Finance of America and the process was fine. The only thing is that some of the dealings with the government, trying to do their paperwork, is a real pain in the **. They ask for a piece of paperwork and you get it. Then they want you to clarify it and make sure it's really up to date but they have the answer to begin with. It was a little bit much. I understand it had to be done right, but it was going over the same thing once or twice or even three times and it still came out the same way. But their rep was fine. He was very good.

Obtaining a reverse mortgage at Finance of America Reverse was a fairly lengthy process. The person I was dealing with was fairly tenacious in reminding me and emailing me on a regular basis. It kinda went overboard, in which some ways hounding me. And there were some things that at the very end, were not disclosed and it pissed me off. I fixed the things that I thought were appropriate. And there was an additional charge for an appraisal and some other nitpicky items that I wasn't made aware of. A full disclosure of everything that's gonna be an expense to the potential borrower would be an improvement.

I was shopping around and the rate of the reverse mortgage with Finance of America Reverse was pretty competitive. It was comparable with the two other companies that I was nibbling at. Also, their mortgage process was smooth. It consisted of a fair amount of paperwork, interviews and people coming to the house. From start to finish, it took five to six weeks and we got through it. The reps were super helpful and gave us all the heads up that we needed to complete the process. My loan officer was friendly and we talked both over the phone and the email. He seemed like a knowledgeable person and my wife and I felt quite comfortable with him. He gave me his home phone number and I could call him at home. If I had a question, he got right back to me and we discussed it and it was resolved.

I chose a reverse mortgage due to our financial condition. Finance of America Reverse responded quickly and correctly. They also answered my questions. The process was pretty smooth. It took about less than two weeks for the process to be finished. Also, the loan officer was very personable and knowledgeable. Every time I asked her a question, she had the answer. The rates are fine as well. My experience was really pleasant and informative.

Finance of America Reverse has been a good experience. When I needed the money, I went online and they were the first ones to call. Stacy seemed really nice, very professional, and competent. She was a big consideration to go on with them, and she was always there when I called. She also answered within the first couple of rings, and I did not have to listen to any pre-recorded messages like “Press two now”. She is a good person to have working for them. Everything was done online and over the phone. She helped me get through all the papers and sent them in. Then, when the time came to finalize it, they sent an agent over and he was good, too, and very polite and friendly. We did the signing in my house. The application and underwriting process took three or four weeks, and it went really well. The rate I got was very good. Going with them has given us a good impact.

Somehow I lucked out and the most excellent reverse mortgage specialist answered my call, Julie **. She is very knowledgeable, professional and patient. In the midst of the process, my husband passed and Julie became my moral support thru this transition in my life. A friend for life.

Zack **, from Finance of America, has gone over and beyond expectations on helping me with getting my Reverse Mortgage Loan. No one, including his supervisor, thought this account would go thru. Thanks to Zach, going beyond what he had to, I got my Loan! If it wasn’t for Zach, I know I would not have gotten my Reverse Mortgage. I believe no other person would have taken those extra steps. Thank You Zach **! I really owe you!

Thank You seems so inadequate to say to Nick **. It was Nick who was always available for any question I had and Nick on his own would check in on me. Nick explained the whole process of a Reverse Mortgage and put me at ease. He was always so positive and friendly. I feel Nick is a real asset to your company. It is my hope someone else will have the privilege of working with Nick.

My experience with Nick went smoothly due to his knowledge of reverse mortgages and his ability to answer all my questions. He was easy to reach and returned all my calls in a timely manner. He was truly interested in helping me attain my reverse mortgage. Dealing with Nick was very pleasant and I would recommend him to my friends. Finance of America Reverse is very lucky to have Nick as an employee.

I wanted to pay off an existing loan and due to a lack of credit, I decided on a reverse mortgage. I talked to two companies but Finance of America Reverse was the one that was closer, even in terms of a phone location. The other one was California and this one was Kansas. Plus, I liked the person. Cindy has been doing this for 25 years and is very experienced in what she does. But it wasn’t all business. She was very personable and I could talk to her about anything. If I had a real problem or a question, I just called her. I didn't have to wait three days to get an answer through mail. I even called her last week ‘cause I had a question and even though she had been out of the loop, she still gave me advice on it.

My husband and I were of retirement age and didn't want mortgage payment so decided to do a reverse mortgage. I got 5 different quotes and went with a top rated company. They told me they would match anything we got from someone else. But that wasn't true. When we got appraisal it was more than we thought it would be. I asked our loan officer how much money could we get. The amount he quoted was not as much as I thought it should be.

I chose a reverse mortgage to pay some bills and I chose Finance of America Reverse because of their attitude, knowledge, and communication. The application was a little time-consuming and it was a lot more involved than I realized. But I'm sure it is that way with anyone and it went smoothly. The loan officer was absolutely wonderful. I was impressed by his knowledge, understanding, and commitment to the process. When he said he would call, he called. If I tried to get a hold of him, he was always there. It didn't matter what time and what day. He explained everything in great detail and helped me get through the process. Also, the rates and terms were great. They were better than I found anywhere else. Working with them definitely made my life a lot easier.

I needed a reverse mortgage for a safety valve. I'm gonna go on a trip and when I do, I'm gonna use it. My wife and I got one and it was AAG. We've gotten along with them for months and months. But they got $400 out of me and nobody knew anything that was going on. I got so sick of it, so I just dropped them all together. I had a cousin who called and recommended Finance of America Reverse. We got ahold of them and it worked out just fine. There was a little bit of wait here and there, but that was normal and there was no difficulty. The loan officer's name was William and he was a great guy to deal with. He bent over backwards to help us. He knew the rut we were in before and he did a good job. Also, the rate really satisfied me to the point of what I knew. I would recommend Finance of America Reverse in a second.

We wanted to stay in our house and there was a lot more equity. We did not want to liquidate and have reserves and assets from equity. Also, we did not want to buy and sell in the same market because our equity is what we've put our money into, and it served us well. We decided a reverse mortgage was the right thing to do.

My mom had a very low retirement for herself and as she got older, she needed help. We brought in some caregivers for her and for a long time, my sister and I paid them. But it got to the point where we had to do something. We felt that we should use our mom's funds to do that and she agreed. My siblings and I had talked about a reverse mortgage over the years if it should come to this but we were reluctant. They asked me to handle it and when I called Finance of America Reverse, I interviewed the representative. He provided me with information that was very helpful then I shared it with my siblings and we took it from there.

My financial advisor suggested a reverse mortgage as a way of helping our cash flow. We have no plans to move from our home right now, so we thought of taking advantage of the opportunity. My financial advisor told me to look around for a couple of reverse mortgage companies and get the best deal and so that’s what we did. Finance of America came in with the best deal for sure as far as the initial payout and also, there was zero origination fee. And that was very attractive. My experience with Finance of America was very good. The guy who took care of our loan, application and the whole process was very professional and very friendly. It was very convenient for us and we closed on May 29th.

My niece works at Finance of America Reverse and she got me some literature about the place. Then, I talked to the representative there and she explained. They went over some literature they sent me and went over with my family and decided on going through with it. The loan officer was very accommodating and I'm happy with the rate. At the end of it, there were issues with the title company where they called to set up the appointment but they didn't show up. The communication on that could improve a little bit. We had to make it for another day and I traveled a couple of hours to do this and it didn't happen. It was a big mix-up there but the rep got someone else. Going through the process with Finance of America Reverse has given me a little bit of financial freedom.

I called LendingTree, and then they referred me to Finance of America Reverse. I also had it on my list. I then called them. Jamie, the loan officer I dealt with, did a very good job for me. She got me going, and that took not very long. Every time I needed a call, she would answer my questions. She would say if I ever have any more questions to give her a call, and I did that several times. I felt 100% comfortable working with her. When we had a tornado, she even called me to see how I was doing. We developed a pretty good relationship. Also, I was happy with the rate and terms I got. Working with them has helped me get some money for things I needed to have.

I looked up Finance of America Reverse online and I read testimonials. I went to ARP and they were recommended. This was for my mother so, I want her pretty protected. They came to the house for her which I found that pretty convenient. The rep that came to the house was very nice. Also, the rep on the phone, Ciara, was very helpful and very personable. Hopefully, it will be an ongoing relationship there. But the rate is very high. I'm not overly happy with it. They just refunded my mother a little bit of money because they had overestimated stuff, so I'm glad they lived up to the honesty of that portion. We've closed on it but I have to go back to them. They held back money and I have to kinda do this.

I had some stuff that I needed to take care of and unfortunately, I wanted to do an equity loan but was unable to do so because I've had a lot of things going on and my credit report is not very good. So, I was in the process of trying to do that and it got to a point where I needed to take a little bit of money out, pay off some bills and get myself back together. I had heard and read about Finance of America Reverse and then I had a gentleman give me a call, and he seemed to be very knowledgeable in all phases of it. Also, I had gone online and I knew that they had some good reviews, plus I had talked to some others that were in California and I didn't want somebody from there.

Katie is my loan officer with Finance of America Reverse and she seemed direct and someone that I could trust. The whole process was good but something could be improved. Early in the process, we were notified that the interest rates were going up and that we should get on the ball and get it taken care off. We did it that very day but we thought that they were talking about the interest rates on our loan. And the way it was presented to us, we thought continually through the rest of the process that we had secured a low interest rate. But the interest rate was not set until we submitted the application and there was a great deal of flurry. We knew that the interest rates were going up but we thought that our interest rates would be locked in when we applied that very day and yet they were not.

I have a towing company and the structure was getting worn down and I needed money. The first two lenders I called wouldn’t help me. Finance of America Reverse would do that and their rep was really sweet. She's a good salesperson. I enjoyed talking to her and I was impressed with her personality. In my case, the process was longer and took six months, but that was my fault. I was told that I'd get a little less than 50% of what my property was worth. It was worth 85, so I assumed that I’d get 40, but I didn't get the money I wanted and I only got 9,040. The rest went to the holding company to pay for the taxes and the insurance. Nevertheless, the money that I got from Finance of America Reverse helped.

I was looking at everyone for a reverse mortgage, but a lot of these companies were not allowing manufactured homes to be on the reverse mortgage. Finance of America Reverse was the first one that had manufactured home reverse mortgages so I went with them. I also talked to their salesman and he convinced me to go with them.

We were living from payday to payday. We needed to get some bills paid and get out of stress of stretching the money that we didn’t have. So, getting a reverse mortgage was what we needed to do. So many people told me different things but when it came to the final thing, it wasn’t true. Then, Finance of America's reps worked with me. I liked what I saw and whenever I talked to the agent or the person who was in-charge, he explained the process to me. He would call me and I would talk to him. And he would return my calls promptly if he was with another customer. So, I got by with him and I believed what he saw. We all make mistakes, but I was satisfied with him. I also liked that rather than telling me 18 months, he said that at the end of the year, I could go back and get some more money. He explained to me why it was there and that it was growing.

My friend recommended me to do a reverse mortgage. She had used one in the past and she said that it would be a good option for me. I went online and Finance of America Reverse came up. Julie, the agent I had, was exceptional and very thorough. I was very happy with her. She explained everything to me and even when there were problems coming up, she solved them. The application process took a couple of weeks and it was very easy. I was also very fortunate that the process turned out the way it did. The rate I was set up with was competitive too. Working with Finance of America gave me an assurance that they’re there if I ever need funds for an emergency or if I wanna do anything with the house. I would definitely recommend them and my agent.

I am my mother's caregiver and I needed money to help take care of her, so we decided to use a reverse mortgage. Finance of America Reverse was the lender that she had initially, so I worked with them on this. The application process was simple enough and, in fact, it was easier than purchasing a house. Although there were a couple of hiccups, the process took a little over a month.

I chose a reverse mortgage as I thought it would be a good way of freeing up some money that otherwise would just sit there. I liked the person that talked to me over the phone. The process didn’t take very long and it was good. Also, the rate seemed fair.

I turned 62 and I wanted to take advantage of a reverse mortgage program while it was still in place because we never know what might happen in the future. My home was fully paid off and it doesn’t earn any interest while it's paid off, so my goal was to set up a line of credit for the future. I started with another lender but they raised a lot of questions with me and made a lot of mistakes. I got another quote and Finance of America Reverse came in much lower.

My family is in a financially good enough shape. They’re doing fine right now and it would be better for me to get myself in a good financial shape as I possibly can right now, so chose a reverse mortgage. I liked the sales representative, so I chose Finance of America Reverse. He was thorough and polite and he was complete and not pushy. The application process worked out extremely well.

My loan officer from Finance of America Reverse was terrific and did a good job. I needed some extra money and I got hooked up with Julie. She was just personal and we had a good relationship. She walked me through the whole process and we worked together back and forth over the phone all those months. Everything I asked her to do, she did it. Then everything she asked me to do, I did as well. And if I had to do it again, I would still choose her. We also got a good interest rate. I would recommend Finance of America Reverse to anybody. It worked for me so it ought to work for others too.

I would recommend Finance of America Reverse. I couldn't ask for a better person than Brandon, the loan officer. He took the time with me, led me through every process, step-by-step and he kept calling and kept me informed on everything. I felt 100% comfortable working with him. I had some stuff to get straightened out, so the entire process took about 45 days. With their help, we have extra money, we could pay a couple of hospital bills, pay a few bills and we have something in case of emergency. We also feel better to say we don’t have $2.00 left after we paid the bills.

I had put in a notice to LendingTree that I'm interested in a reverse mortgage. LendingTree notified a number of companies and Finance of America was one of them. I negotiated a work for three different ones and ended up going with Finance of America Reverse because they seemed to be more flexible and had the most options for me to choose from.

My wife unfortunately passed away and that affected my finances tremendously so I chose to get a reverse mortgage as part of my retirement plan. My son-in-law also deals with Finance of America Reverse and recommended it to me. The reps at Finance of America made sure that I understood everything when I talked to them over the phone, and I did. Tom, who assisted me, was such an easy guy to talk to and was very informative. I called him twice on minor issues, he walked me through it and it went so smoothly.

My house was already paid off so I wanted to tap into a bit of it to do some work that the association required. I also did the reverse mortgage for security. I didn’t wanna dip into my emergency fund. I connected with the sales agent at Finance of America Reverse. Something about him and the way he was pitching his company and the product made me feel more comfortable with him and Finance of America. I was impressed with his personality and his knowledge of what he was doing. We kept in constant contact, sending papers and whatever he needed back and forth, and he was very efficient. He was also readily available to answer any questions. He answered them right away, to the best of his ability and to my satisfaction.

Finance of America Reverse has the best numbers. I was pleased with the person who I connected with. He was very quick to answer all of my questions. He answered them thoroughly and very pleasantly. He was right on top of it. I would get one thing done and he'd be ready with the next thing. We did almost everything by email because that was my preference and I had amazingly fast responses. Finance of America Reverse made the process very easy. It just took a week and it moved along greatly. The result of a reverse mortgage has made me feel a whole lot more comfortable strictly since my job may be disappearing in the future. I’m very glad that I chose a reverse mortgage, and the terms were actually more than fair. A big factor in deciding to do this was the fact that I could get a line of credit and earn interest on that until I needed to withdraw it. I would recommend this company to others.

I had equity in the home that was just sitting there, not being used. I was planning on living in the house for the rest of my life. So I figured I might want to use the equity someday and I had heard from others that Finance of America Reverse was a very good company. I also compared other offers and this was the best. I also felt very comfortable working with the loan officer and that was why I chose her. She was honest with me and had a good attitude towards what she was doing. If the loan officer didn’t know the answers, she got it for me through the corporate office. I also spoke with some people at the corporate and they were very good at getting back to me on any questions I have. The process took a couple of months and everything was excellent from the beginning ‘til the end. Working with Finance of America Reverse made me feel a little bit more financially stable and I would recommend them highly.

With our age, we are looking to the end of our lives. And rather than burdening our children with having to take care of things for us, we opted to get a reverse mortgage. I called three different companies and Finance of America Reverse was the one who returned my calls. So, we went with them. The guy that handled the process, Andrew, was very helpful and expedited everything. He was very attentive and answered a lot of questions.

My parents had a reverse mortgage and it served them very well in their later years before they passed away. They were able to do a little bit of travelling and it allowed them a monthly payment that they needed to supplement their income. The agent from Finance of America Reverse, Joe contacted me and was very helpful. He answered any questions and explained everything very well. He was very patient and was not high pressured at all.

My husband passed away, my income was decreased and I still had a mortgage. I was thinking about selling the house, taking what equity I could get and moving to an apartment, but my family didn’t want me to do that. So, my daughter started researching and talked to me about a reverse mortgage, and we as a family decided that would be good for me and my situation. My daughter ordered something from another company that sent out a video and a bunch of materials. I followed up with that company and got down to the wire but I didn’t like what I was being told. So I cancelled with them, got on the internet and picked out FAR.

My wife had throat cancer so I wanted to do a reverse mortgage. I also wanted to catch up on some of our bills and improve the house. I then contacted a few companies but none of them got back to me. Finance of America Reverse was the first one to contact me so I did it with them. The application and underwriting took two weeks and everything was handled really well. I was also satisfied with the rates and terms I've received.

I needed some more money and I went through all the ads and talked to a couple of reverse mortgage companies but I didn’t like their attitudes. I went with Finance of America Reverse, however, during the application process, there was way too much paperwork, time, repeat stuff and all the government questions that I gotta answer. I'm used to doing business in the old days where I just had to say my name. Finance of America had a guy come up here with paperwork and he made a couple of mistakes. So somebody else was sent out and it was a rush deal on the last day. It was a long time running back and forth but they got it. And the rate was as good as we could get it because it was starting to go up. Also, because I have a bit of a hearing problem with women's voice and they talk too fast, I made the rep I was dealing with repeat stuff a lot of times, and she was trying.

We wanted to maximize our equity in the house and wanted to do some expansion on the house so we chose reverse mortgage as part of our retirement plan. The people at Finance of America Reverse that we talked to were very well-informed and helpful. We were very pleased. And they waived the initial setup charge and the rates and terms of the mortgage were very competitive.

A reverse mortgage was something I had planned on for quite a few years and the timing to get one was right with the market value. I looked at four other reverse mortgage companies, and what I liked about Finance of America Reverse was that they dealt with me straight up. The other guys were like buying a used car. It was like, “Tell me what everybody else is offering and I’ll tell you if we can beat it.” I do not do business that way. Tell me what you are gonna do and I will see if I want to do business with you.

I thought getting a reverse mortgage could give me a good opportunity to get rid of my mortgaging and give me some money out of my account that was tax-free. I talked to a couple of different companies and the account rep at Finance of America stayed on it and gave me the best information so I stuck with him. He explained all the process to me, how it went, how it worked and what my options were. He sent me information and also assisted me through the process for paperwork and documentation that was needed. If I had questions, I called him a couple of times and he was quick to respond and gave me good information. I was very satisfied and he did a nice job. He was the only real interaction I had with the company. And for all intents and purposes, I selected him because I felt that he gave me the best deal and service.

I did a reverse mortgage with Finance of America Reverse on my brother's recommendation as he had done it before and he seemed to be happy with it. Josh, the loan officer, was very friendly and accessible, and answered his own phone, which really impressed me. I seldom reach the voicemail, but if I did, there was a pretty soon answer. I didn't wait two or three days for him to return a call, and then I would have to call again. He always returned the calls. He was very good and he made the process really simple. I certainly would recommend the people that I worked with should anyone ask me about the company. The process took about two months because the appraisal took far longer than what we had anticipated but it went fine. And working with Finance of America gave me access to the money I need.

Finance of America Reverse was nice and very accommodating. They were also quick and easy to work with. My loan officer was really good about answering my questions and he also made sure that I knew how to get in touch with him. He gave me not only his number, but also his direct supervisor’s number in case I had any questions and happened not to able to get him on the telephone. Working with the company has made me a lot more relaxed. I don’t have as many money worries. I still have some work to do on the house that I’m gonna contact them on, but other than that, everything has been great. I would recommend Finance of America Reverse for people my age who don’t really have to have their home fought over when they die.

I needed to tap into the interest that I have in my house to keep going so I looked into refinancing, getting a home equity loan, or doing a reverse mortgage. I've read a lot about all that, looked and got a few quotes, and I picked out the reverse mortgage as my best option. I then contacted four companies but a couple of them has aggressive salespeople. I don't like that kind of approach and I immediately discarded those. Then, Linda from Finance of America Reverse called me and she was very nice and pleasant and we got along on the phone just fine. She sent me a complete package of stuff that has all the ins and outs of the mortgage and everything I would wanna know about it. I thought her way of doing things was very good and so I chose to do business with Finance of America Reverse. I was also very comfortable with Linda and she got the answers to my questions, if I had any, very promptly.

Getting a reverse mortgage as part of my retirement plan seemed like the logical thing to do given my situation, and the rates of Finance of America Reverse were better. Everything went relatively smoothly, and the guys I dealt with were helpful and available. It’s my second month, and so far it is doing fine. I’d recommend them.

Finance of America Reverse has a good reputation and they were very responsive to my questions and concerns regarding my reverse mortgage. I had a sense of urgency and they really worked with me on that; they kept it moving. I had a very good and professional representative who was quick and immediately responded to my questions, phone calls and emails. He easily established credibility and trust. And he wasn't pushy. He just told me what I asked. The process took about a month and it was tedious but that’s just the nature it. I’m also pleased with the rates that I got though I have some apprehension, but not like it's keeping me awake at night, about the variable because of the uncertainty of that and I’ve never had a variable loan before.

I chose a reverse mortgage as part of my retirement plan to help with my income. Finance of America Reverse made the whole process easy. They were fabulous and I’ve really liked working with them. Wendy, my loan officer, followed up when I asked her to. She was extremely kind and I immediately liked her over the phone. She explained everything to me and answered all my questions. And I asked her tons of times previously in different wordings. She was the epitome of customer service and I was so impressed with her. Finance of America Reverse was easy to work with and they impacted my life. They were also helpful and patient. We seniors really appreciate that nowadays.

I talked to Eric from Finance of America Reverse and he explained everything to me and made the arrangements. We got several phone calls from counselors and advisors and people getting basic info and then, we headed to notary public to come up with paperwork. Eric was so easy to talk to and he didn’t make me feel intimidated or put off in any way and he was quick on the draw. He got things done and the paperwork went through way faster than I thought. We got our money and it’s in the bank and we've already put new flooring in the house. I’m thrilled.

The house I have with reverse mortgage is a duplex home. I live the one side, and my mother was on the other side. She turned the house over to me in July. And so I took a reverse mortgage rather put my money into bringing the house up the code on certain issues in electrical and plumbing. The first company that I called gave me a lot of static. And then Julie from Finance of America Reverse called me and she was just magnificent to work with. She just spelled it all off of me on the way it work.

I got a reverse mortgage for my mother to get a cash-out to get her house fixed up. Barbara, the loan officer, was very good and she explained things very well. The application seemed fine and the underwriting took two weeks, and I felt good about the rate and terms of the mortgage. Everything went very smoothly and quickly.

I am on Social Security, and I had a mortgage company in Oakland, and I needed to get away from them. I wanted a different situation and I looked into a reverse mortgage. The application process with Finance of America Reverse went fine. But afterwards now, I'm in a really bad situation. And I'm not very happy with my experience with Finance of America Reverse. I've been trying to call Andrew, my mortgage person, and I have left numerous messages for him to return the call. I found out that I essentially have no money that I can ever access from my account, which wasn’t my understanding at that time, and it is extremely disturbing. I was told that by doing this, I would have some money that I could access in the future, and now I'm being told that I have none.

Finance of America Reverse treated us pretty fairly. I had someone take care of it for me but it took too long. Overall, it was fine but I wish that it went down quicker.

I've been in this house for over 50 years and I'm almost 80. I'm in good health, so I figured I've got at least another 10 years unless something tragic happens. My income was so limited, all my taxes went up, and I had a flood that destroyed everything. I needed help and getting a reverse mortgage seemed to be the only solution. I had a list of several companies and Finance of America Reverse was the first one I called. Their process to get the mortgage wasn't difficult. Everything was great except that it was time-consuming. Fortunately, I had all the records that I needed plus the fact that the gentleman, Bret, was excellent and very helpful. I can call in anytime and he'd call me right back. He was also very patient with me because there were so many numbers and it got overwhelming.

I was thinking that I'm not going to live forever and I'm better off making use of my house which was fully paid off while I'm still alive. I talked to three different companies and once they figured out I was interested, I was getting phone calls and determining which one could give me the best deal. Finally, somebody gave a good enough deal that I figured I would go with the lowest one. I ended up with Finance of America Reverse. I was treated well and they helped me through the rest of the process which went fairly well.

My husband has a medical problem and so our finances decreased dramatically. We wanted the equity in the house there and Gary from Finance of America Reverse stuck with me all through the process of having a reverse mortgage. He went over and above what anyone could have ever expected. He was very detail-oriented and very personable as far as understanding people’s needs. I didn’t know where to get some of the information, but he told me directly how to get the information step by step and he answered all my questions. He would call on a weekend, at night or in the morning. He was available 24/7 and has other people, too and they were very easy to work with.

My financial situation got into a bind because of medical problems I had in the past. There were some circumstances that came up on my end, so the process took about 45 days. But, the communication was good. I never felt like I was abandoned by anybody. I was very satisfied with my loan officer as well. Mortgages and these types of things are always complicated, and they gave good explanations of when they needed things and why they needed things, so I never felt I was being asked to do unnecessary things. I would recommend Finance of America Reverse.

My application with Finance of America Reverse was a long time drawing out. It took weeks. But, the loan officer who I worked with was pretty good. I would recommend them.

I heard about Finance of America and I checked it out and I liked it. They explained the process really well. I got an estimate of my house, how much it’s worth and what it was like, and the repairs that I needed to do. They helped me go through it and helped me do what I needed to do. And the loan officer was really nice and explained everything to me. I felt comfortable working with her. Also, the rates and terms were good which was what I needed. Finance of America did a good job for me and I recommend them.

I’m going on 73, I'm a cancer survivor, and my only child passed away a few years ago. So, I wanna enjoy my life as much as I could now while I have my mortgage. A friend of mine had Finance of America Reverse and she had recommended them and said they were great. I went with their application process which was long and there was a lot of paperwork. Christian, the rep I dealt with over the phone, was communicating constantly with me for every single step that had to be done and he was very supportive, very kind and didn’t push me to do it. He asked why I would want to do it and I told him everything. He explained what the reverse mortgage was gonna be all about. I asked what would happen if I went into a nursing home and they said they would sell the house and whatever I would have for equity, that is what I would have. He also asked if there were other concerns and I said none.

Getting a reverse mortgage with Finance of America Reverse was troublesome. The loan manager was fine and knew her way around Vermont, but the underwriters didn't know anything about Vermont and what was going on here, so I taught them a lot. The rates could be lower too. Still, working with Finance of America Reverse has made a big difference. Now, I have some funds to use to make the home a better place to live in. I also feel more comfortable with having some money for retirement.

I was trying to do some repairing to my house and I wanted to get some money. I talked to some people that have worked with reverse mortgages and they gave good reviews for it. The application process with Finance of America was very simple and easy. I had very good help because the person I was working with, Amber, was so helpful. She was such a gem. I didn't know what to do here and there but she walked me through it. She knew what she was doing and she told me exactly what to do, where to go and how to polish. Then she would call me right back and make sure that I have it in order. I was impressed with her dedication. Whatever she promised you, she's gonna do it. She was a good worker and a very smart lady.

I wanted the security of knowing that in the event something happens to me that my wife wouldn’t have to worry about the house. Finance of America Reverse had the best deal and Ernie was persistent. The basic application process was fine. But I was surprised that the amount of quote underwriting that went on for reverse mortgage where it wasn’t supposed to be about me, it was about the property. And it turned out it was a lot about me. I struggled with not getting aggravated by this. Their advertising implied your credit doesn’t matter at all. If you have equity in your home, this is a slam dunk. And I didn’t feel like that that was the case by the time I got through with underwriting.

The process of obtaining our reverse mortgage from Finance of America Reverse was smooth and the person who was handling ours, Nicole, was very energetic and helpful. She returned a lot of my phone calls and was very cordial and responsive as well. She had a very good and consistent customer service. I was impressed with her. The application and underwriting process took about a couple of months. Finance of America Reverse was consistent and they did a great job overall.

We were blowing through our personal finances too fast and thought maybe a reverse mortgage might be an appropriate device to slow that process down. I talked to a whole bunch of reverse mortgage people and finance of America Reverse was more professional than the other ones. They gave me a projection of how this could conceivably work out from a standpoint of financial numbers. And the others said that we gotta get further downstream before they do could that so I said goodbye. The others were very ticked off when I told them that I had already committed to Finance of America Reverse.

Nick was professional, prompt, and very personable. We did not know much about RM, but he walked us through every step, as well as kept in constant contact with us. He served us above average. Thank you.

I’m a widow and when my husband passed away, I lost half of my income because I get his social security which was a little more than mine. He worked his whole life but I lost mine. Meanwhile, my taxes, my electric, my gas, my daily living expenses, and car insurance all stayed the same so I had to try to pay all these bills on basically half the money and it was just getting harder and harder. Since, I only have social security, I used the equity in my home to give me savings or a cushion to fall back on. I went on the internet and I did some research and Finance of America was highly rated. I spoke to an agent and he was very helpful. He arranged the assessor who helped me get all the needed paperwork. The application and underwriting weren’t too long and altogether the process took three weeks.

I’m 75 and my wife is 62 and we're both retired. We did not expect to buy another house and we looked into getting a reverse mortgage. We were initially gonna go with another company and we were gonna buy a house. My wife was two months short of 62 by then and it turned out, we were gonna have to have two closings, one on a regular mortgage and then a second one on the reverse mortgage. But when we talked to William, Finance of America's rep, we found out that it could be done on one closing even if my wife was two months short of 62. So we started to do it that way but when we saw the paperwork, we were not 100% happy with it. And that was all part of the process of not closing on our first house. We canceled the Escrow. And then, when we found our second house about four months later, my wife was then 62. We continued with Finance of America just because we already knew the agent.

I talked to a number of reverse mortgage companies and then I decided on Finance of America Reverse. They went overboard asking for a lot of pages of information but they're forced to follow various federal regulations. So, I didn’t have any problem with the application process and they worked very well with me to close the loan. Also, the loan officer has very good communication. He was on top of it and knew what was going on. I certainly got funds available that were all wrapped up in one large asset and I was very satisfied.

I did a comparison shopping based on interest rates and payoff balance of five reverse mortgages companies that were giving me offers and I found in the overall review of everything that Finance of America Reverse gave me the lowest interest rate and the highest payoff on both the closing and one year out so I went with them. The application and underwriting took a month and a half. We did the whole thing long-distance. The representative was in Ohio and I live in Houston, but they answered all the questions. They were very responsive in their answers, and when I left messages, they always called me back, even in the evening sometimes. The paperwork was then presented through one of their notaries down here.

Finance of America Reverse had the lowest interest rate and when I obtained a mortgage from them, there were a lot of signatures but the process was very simple. The underwriting and application process was done within two weeks and it was very comfortable working with the team. I like that when I die, my heirs have the ability to continue with the mortgage for the lock-up and for 25 years. They also have the option to purchase the house and the first six months, the company doesn’t need to carry them all out. And the second six months, they send a letter to find out what their plans are so, it’s a year before they have to do something.

Finance of America had the best program. And during the application, I had to fill out paperwork that stands about four inches high when you lay it in the table. And that was an overkill but I also think that was due to the government. And then, everybody has their own lawyer who throws in his two cents, and I think the paperwork was stupidly complex. But Finance of America was on top of it. If something came up that needed to be answered or changed, they’d get a hold of me. When I started out, I was expecting 40 to 50 days of paperwork from what I'd read. And they did the whole thing in two weeks, which I appreciated.

I had a previous reverse mortgage with Finance of America Reverse and it was a good experience. I refinanced to buy a land lease on a piece of property I owned in Kona, Hawaii and I cannot profit because I was paying a large monthly payment so, it made more sense to go ahead and do it. The process was excellent and incredibly smooth. It went through in less than 30 days which was fast because they had everything on file and it went well. The appraisal took time but it wasn’t that long and the guy came right out so it was amazing. The representatives were wonderful and kept me informed the whole way through. Katie was the main person who talked to me and she was very professional. She had a couple of assistants who helped as well. The process was flawless, the rates and terms were good and I’ve recommended Finance of America to several other people.

The guy we talked to at Finance of America was really nice and a down-to-earth person. He was very upfront with us with what we needed to know. Finance of America was great. The loan I got from them was the easiest one I’ve ever had in my life. They sent the people here and we didn’t have to go anywhere, and the application process was really simple. Their rates and terms were fair, too. Since working with Finance of America, our monthly bill has gone way down and that was what we wanted.

Ernie, the rep of Finance of America Reverse that I worked with, was really nice to me. I was a little hesitant to start the process because I was afraid I might get involved in some scam and he understood my concerns. When he called me back and I didn't answer, he'd remind me that we had talked before. He was very accommodating to someone who was paranoid. The overall lending process was easy and everything was very smooth and seamless. We had to get things done by a certain date a couple of times, but even all that went very smoothly.

I was left this house by my parents when they died, and there were several improvements I wanted to make. A reverse mortgage seemed like a perfect option for me and although I know it's not good for other people, I thought it was where I should go. Finance of America Reverse gave me an excellent percentage rate of 5%, which is hard to come by. They were fast, courteous and they answered all my questions. I also got an excellent rate.

My husband and I had more debt than we could pay so we did a reverse mortgage with Finance of America Reverse four years ago. The application and underwriting process took an hour and a half and Autumn, the loan officer was nice and cooperative. She was down to earth and knew what I wanted and needed. She understood the whole thing and I felt comfortable working with her. Also, I got the rates and terms that I expected. Finance of America helped me out just when I needed it and I had a good experience with them.

We shopped for HECM lenders online. Many offered to beat any offer we would bring them. William ** of Finance of America Reverse, LLC set the bar. Their offer was the best we had received, we liked William from the first conversation and our HUD Advisor saw no problems with his deal. William and Finance of America Reverse, LLC made the process of acquiring the HECM loan fully understood and straightforward. William communicates well and often. We just closed on our HECM loan in mid June, only six weeks to the day after receiving William's first proposal. Not every loan will be as easy and straightforward as ours. If you do your part honestly, listen to your HUD Advisor and work with William **, it can be a very good and rewarding step in your retirement plan.

I looked online at different feedback from customers and the rating of Finance of America Reverse seemed to be better than other companies. I began working with them and I was very comfortable. They answered any questions I had and the loan officer was great. They told me what they needed and I got it and gave it to them. So, the application process was quite easy. I'd like cheaper interest but it is what it is. Now, I got my reverse mortgage and it's helped day-to-day. Everything is fine.

Somebody told me to do a reverse mortgage and Candy, the rep from Finance America Reverse was straightforward and there was nothing behind your back. She was great and I liked the way she worked with me. She had everything set up to close the loan and she told me when to fax something and where to fax it to. It was so simple and I was very happy with the rates and terms of the mortgage.

Finance of America's cost is a little bit different with the other companies and they were also a litter faster. The process of applying for a reverse mortgage was fairly easy, and I had never done anything where somebody brought it all to your house. So, it was very different for us but overall, it was good. The person who put it all together was great. She stayed on top of it because she knew we needed the help, and everything was done fast. The reverse mortgage helped us continue on and without it, I really don’t know what we would have done.

Reverse mortgage seemed like a good option then. I contacted another lender and the person in charge was very dislikeable. And then I called Finance of America and I spoke with Ernie, and we hit it off. I was very happy that I was able to get in contact with him. My interaction with him was over a long period of time. We started once and he was very helpful to me the first round but we had to end it because I was getting a divorce with my wife. It was very frustrating and he hung in there and was very patient. After my divorce was resolved, I called him back and we moved through it very quickly. The process went through very smoothly with his help and guidance.

My sister and I own the house and she wanted to have a reverse mortgage. Since the guy from Finance of America Reverse seemed more knowledgeable than some of the others, they were the ones we went with. Our officer was good and kept us informed. We applied and I had to have a survey in FHA, the payable was way low and the paperwork was unbelievable. The underwriting and application process took a couple of months and it could have been done better but a part of that is probably the government and the office who did the paperwork. I'm not overly pleased with the rates and terms but that's typical with all of them. I'd recommend Finance of America Reverse if you're doing a reverse mortgage but I wouldn't recommend reverse mortgage.

Finance of America Reverse was wonderful. My husband died six and a half years ago and left me with a big home. I have turned down $1,000,000 for it back when the economy was up. But he left me enough money to live like I’ve been living for the rest of my life. But I’ve got a brother and a sister-in-law is really good to me so I thought I’m gonna figure out how much it would take me to live for five or six more years and then I am going to give the rest of my money to them, where I can see them enjoy. That was a big mistake. I wrote checks for 1.3 million and I have not seen a thing they did with it.

We were looking at three different lenders and I felt like Finance of America Reverse was local and more friendly so we decided to go with them. Their application process was agonizing though as I never signed so many papers in my life. There must have been an almost two-inch stack. I talked to the guy I went with originally and over the phone, I signed all of the pages and sent them back to him. Later, they sent some guy out and he had all the stack of papers again. We signed all of them all over again which took an hour or two. Then, they sent out a notary public and he had a whole bunch of stuff that we all went through and signed so that he could stamp it that I had signed it. We had to go through the counselor too before we could do the loan.

My house was paid for my brother-in-law. I’m single and I don’t have any kids. My sister didn’t want a reverse mortgage because they’re fairly wealthy and my brother-in-law just told me it’s ridiculous just to get old and die in it and not get any equity out of it. It’s basically just money in case of emergency. We called three or four different lenders and Finance of America Reverse seemed to have more flexible terms and fees. I also had quite an experience with them. We started out with an amount and ended up with totally different amounts and holding out the money because they said my credit wasn’t good which they didn’t tell me to begin with. Even so, we got it all straightened out.

I came across Finance of America Reverse on the internet and we worked on getting the loan done. They did good until I left. I had to take a nursing trip to China for two weeks and I came back and they got with my sister which was okay since that's what I told them to do. I've been trying to call them since I got back. I have questions and they wouldn’t answer the phone and won’t return my messages which is very unprofessional. They closed the loan while I was gone. They got mad because I couldn’t be there with the closing but my sister could take my mother there, close it and everything is set. I went out of the country and it’s not a reason that they wouldn't talk to me. It was childish to begin with.

My dad requires 24-hour care and the reverse mortgage is how I’m paying for it. The reverse mortgage was a scary thing to do but Finance of America made me feel comfortable. I got a really good loan processor. She was a very nice and normal person so the process went very well for me. It was very quick too and I closed in about a month because I wanted to. As far as the rate and terms of the mortgage, it was hard to say that it was great but it wasn't awful either because I got counseling and I know that they gave me the best deal they could give me.

I recently applied for a reverse mortgage. I worked with Tim ** at the Indiana office. There is a lot involved with this process from paperwork to FHA requirements, and he was always available to answer any questions when I had them. He had a lot of good advice to help with the process from beginning to end. Finally, there are a lot of facts and figures that needed to be explained so I would understand what my obligations are and he explained them very clearly.

I'm 72, and I cannot afford to pay my property tax, and some of these other utilities. So, I took the reverse mortgage 'cause I had to make some repairs for the house. But the $11,000 for processing fee only was too high, but it was all right. We had no choice anyway. They did the assessment of the house and they had a representative and asked questions, and I answered them all. They came here three times. The application and underwriting process took about two months. They could have given it right away because the house was paid for and they know that, but I was not in a hurry for the loan. Right now, I'm okay with Finance of America Reverse and I will recommend them. They keep on calling me, following up with me. Working with them is good. I like it because it has helped me, except I'm only taking withdrawals up to $2,000 every two months.

The people I talked to at Finance of America Reverse were positive and straightforward and they gave me good information. The application process was okay. The reps came out, went over it initially and then got out for the final papers, so I didn’t have to go anywhere and do anything. I worked with the same people and I was happy with the lending process. The loan officer was accommodating. Anything I had, he took care of it. I felt comfortable working with him. If I had a question, he addressed it in a proper way. He was responsive. He was out of San Diego and I didn’t realize that. I thought he was back East. I called him early and got him out of bed.

I applied for a reverse mortgage and it was pointed out by Bradley ** that there was a new program that I could apply under. He helped me through the process and was professional, diligent, and very helpful. With the new program, there were many steps and Mr ** kept me informed at all of these steps. He even arranged the closing when I was out of the country and arranged all without a hitch... First class help from a first class person. Many thanks.

I needed to renovate my house and although Finance of America's quote was a little bit higher than the others', the straightforward attitude of the loan officer gained my confidence and convinced me to go for them. However, the application process was a bit lengthy because there were too many delays and some issues regarding some other person within the company. They sent an appraiser and rejected the appraisal saying that the value of the house was too high. Then they sent a second appraiser which went way low in regards to the value and I wasn’t too content with it. But after that, everything was okay.

A reverse mortgage as a part of my retirement plan was my only viable option at the moment so I chose to go through it. I was scammed of a great deal of money and it left me with some hurt. I liked Finance of America Reverse's rep very much. She was very helpful, upfront and didn’t lie nor try to mislead me. I want people who have my interest at heart and I felt like she was just that. Once, we had to use her boss for something that I wasn’t happy with which wasn’t her fault and he was helpful too. It took no time for them to answer if I have questions or concerns. I would call in and it would be less than 24 hours always. We did a lot of stuff over the phone because I felt more comfortable talking to a person than messing around with the internet. The application process took two months. We had only a certain length of time we could do it and we did it. I was happy with Finance of America Reverse in general.

I haven't had an increase in my retirement in quite some time but everything else has gone up. I just couldn’t quite make ends meet. The application process with Finance of America was relatively easy and I did it by phone. It was several different times they called and I did some of it online and some of it on the phone. It took about a month. Toby was my loan officer and he was very knowledgeable and very friendly without being condescending. I am a rather strong-willed person, and I dislike being treated like a demented 10-year-old, which some people often do because of my age. They say something that irritates me beyond words. I am neither senile nor stupid, and I don’t like being treated that way. You'd be surprised at the number of people that do. Toby was a very pleasant young man, and he explained things without being overbearing.

I spoke to a couple of different providers and Finance of America Reverse was willing to completely waive the $6,000 loan origination fee, which lenders are allowed to charge. A lot of lenders will waive part of it, but they waived all of it and that was the deciding factor. There were a couple of hiccups during the process, things that I never knew about or anticipated, but it all worked out. There were just a couple of things that nobody really knew about that were FHA requirements, so it would have been easier if I had known about them upfront. They were fairly aggressive time-wise and the loan officer was a really nice person.

Finance of America Reverse was recommended by the company I had previously. The woman on the phone who handled my loan was a very good helper. She was very courteous and she answered all of my questions. If she didn't know the answer, she’d get back in a few minutes with the answer. At the very end though, they retained some money because the inspector wanted some paint done. They retained something like $4,500 to cover that job. And he had the job done and it cost me $3,000. So they told me that they were gonna send me $3,000 and that was the full amount that they retained out of the original loan. It didn't really matter because I had more cash than I wanted in the first place. They insisted on taking everything instead of doling it out as I needed it. And I'm still waiting for that money. It's taken weeks to somehow clear. But other than that, everything was fine. I'd recommend them.

I went to Finance of America through LendingTree and I was surprised how fast the process was. I talked to a woman and she told me what we would do. She said that all the other agencies like AAG usually take two or three months for this stuff to go through while she guaranteed that within 30 days, everything will be signed, sealed, delivered and I would be approved. I was in shock. She had a package sent to me overnight the next day and within the following week, she had other stuff set up and then she came in person a week and a half later and talked to me. Everything was thorough. She went on vacation and another guy called me up and said that he would be taking her place in case I had any questions. It was the final week when everything would be going through and he told me that it was the day my loan was gonna be paid for. Overall I’d recommend Finance of America Reverse.

I had a very good experience with Matthew ** with Finance of America. He helped us through the whole process, making it easy to apply. I would recommend Matthew to any of my friends who are looking into reverse mortgages.

My husband has been gone over 20 years and I managed well up until now. But since I was in the hospital last year and in and out a couple of times, my finances got in a mess. I was trying to get them straightened out and I finally figured to get a reverse mortgage and get everything done at once. I contacted three providers and Finance of America offered me the best deal. Their application process took longer than I had thought, but it turned out alright. My reverse mortgage has worked out well and the man that I dealt with, Scott, was extremely pleasant and helpful.

This is the first and last time in my life that I'd do the reverse mortgage. The experience with Finance of America Reverse was good except that there were a lot of delays. They asked for some papers and it was an enormous amount. If I had to advise somebody, I need to tell them what they need. The process took about three months but it's okay because it worked out pretty well. They were the best in the market and the rep, Belinda was very good. The rate is 1% higher than I expected but at least I got rid of all of my debts so it's fine. But it could be at least 5.5 or 6%, not 6.5%. I can afford it so I took it but for other people, it's high. If a part of the interest is a little lower then I would recommend Finance of America Reverse.

We owned our home outright and with a reverse mortgage, we could access the money, do some repairs and fix our house up a little bit. And being that we're retired and on a fixed income, we knew that we could pay it back at our leisure. The first two companies we went to couldn't help us. Finance of America was the one that was able to. My loan officers were great. I was comfortable working with them. They changed twice but I've never had a problem with customer service.

We wanted to get rid of our house payment. But one of our lenders doesn’t do a reverse mortgage here in Northwest Arkansas. They suggested that to call Finance of America. The application was straightforward and obtaining the reverse mortgage was simple. It was done in three in three and a half weeks. They took care of everything on their end, so they were very helpful and did a great job. Also, our loan officer was impressive and was at the top of his game plan. He took care of business very quickly. Though their rate and terms could be better, everything went according to plan.

Finance of America Reverse was referred by the other reverse mortgage I had. The loan officer that I dealt with explained things and when I asked him anything, he was right there to talk to about it. And if I had anything back, he was back to me right then. The application process took a couple of hours and their rates were better than the other one that I had. Working with them has made my life easier too. I could get out and do more things. I got back to doing my walking every day. I recommended them to my brother and his wife.

Obtaining the mortgage was lengthy but once I signed all the papers, things went pretty quick. Our loan officer was great and the rates and terms, so far, are fine. I just wish they'd let me know when I'd get that $1600 so I could apply it to the repairs that I've already done since I have fixed almost everything.

I wanted to stay in my parents’ home and redo it. I took it over, I invested heavily in remodeling and fixing up the house and it was burning through my savings. I'm 75 and retired now. I made good money, but I've also enjoyed it then. I had something saved, but from time to time, I have needed that savings for my health. Most of my life, I was told constantly that my lifespan was gonna be short, and it was gonna be about 55 or 60. I lived not believing I was going to reach 75, and I was looking ahead and decided that it was better to do something when I didn’t have to have money. I was worried most about paying taxes, buying food and spending for health reasons later in years and I had to mind a little backup plan if I will live longer than I think. Prices keep going up, and our rates don't come up. I explored options, looked at different companies and even looked at short term loans from the bank.

We have very limited income and reverse mortgage would make it easier for us so we decided to do it. Finance of America Reverse was one of the first that contacted me. I liked it and I thought it was a good one so I went with them. The application process went well and my loan officer was polite and very helpful. She contacted me so often about the things I needed to get taken care of. Everything went really well. The rate and the terms of the mortgage got a little confusing to understand, but it worked. We're swamped with property taxes and insurance. We got a certain sum of money. And as long as one of us lives in the house, then we're okay. Overall, our experience with Finance of America Reverse was good.

We were hurting for money as we didn't have enough to go around to pay our bills and eat. I liked Finance of America better when they called and so far, the experience has been good. The process was long and it took a lot of signings, but the loan officer was very nice and she made me feel comfortable.

My experience with Finance of America Reverse has been fine. The guy I was working with was pleasant, efficient and knowledgeable and I like him. The application process was good but it was a little lengthy and there was too much paperwork. Their rate, on the other hand, was the same as everybody's. Finance of America Reverse gave me the freedom to pull some of the equity out of my house. They’re very good.

We were running low on funds, so I chose a reverse mortgage as part of my retirement plan. The guy I was talking with at Finance of America Reverse was very knowledgeable and willing to negotiate. The process of obtaining my mortgage took over a month. Still, interacting with my loan officer was a good experience. She listened and explained things. I’ve had a little more funds since working with Finance of America Reverse and it was an easy experience overall.

I needed a new hip and my funds were very low. The first person I spoke to from Finance of America was very friendly and helpful. Although he was a bit pushy, it worked and he won over other companies. But their application process was ridiculous. The underwriters wanted a load of information, then they wanted my full tax returned for the last two years. I sent those including my paystubs from work which they also wanted. But apparently when I copied it, the cents did not show up after the decimal and I had to redo those. And then after they got that information from work, my most recent paystubs, then they had to call and talk to someone from work to verify that I work there. It was just one thing after another and I offered it to them but they didn’t want it, then they wanted it. It was a little extreme.

I'm aged 66, retired, so I'm reducing expenses. I worked with about three companies, Quicken Loans and there was another. But, Finance of America Reverse worked better with me. Their process worked fine. It was pretty straightforward but there was a lot of paperwork. I started it when I was 65 and finished it when I'm 66. I was in probate, so I had to wait until the probate was done, but it went pretty quick. Chiria, my loan officer, kept me in line and made sure I got things down on the timeframe that we needed to. The rate and the terms of the reverse mortgage I received were okay. I don’t have to worry about the mortgage anymore, so I'm happy.

My mortgage company was nice to be with but one day, I got a statement that I might want to redo my mortgage as it could be profitable to me. I called the number that was there and it happened to be leading up to Finance of America Reverse. They talked and shared with me what I needed to know but it took a little while for me to decide to go with them. After I had called, their rep pursued everything and shared with me information that he thought would be important for me to make the decision. I found out that a reverse mortgage would help me live a better life. I was satisfied with whatever it was that he said to me and I made the decision to go with Finance of America. The application process was quick and they were right on it.

My social security doesn’t pay enough for me to save money up to pay my taxes for the homeowner’s insurance and I support three grandchildren who live with me, so anything extra helps. I decided to get a reverse mortgage and picked Finance of America Reverse from a couple of lenders I was looking at. The application process was pretty much all done over the phone, except for when they came over to my house to have me sign the papers. It took a few weeks. I felt comfortable working with my loan officer who was very good. He was also a people person and did not sound fake. If I had any questions that he didn’t know the answer to, he would find it out and get back to me.

I wanted to put together something so we could travel. I tried a couple of lending providers and there was way too much red tape. The people that came out to appraise the house were low-balling me, so I didn’t go with them. I heard about Finance of America Reverse and I got to talking with the one guy and we just did it. Then somebody came out and appraised the house. We then drew up the paperwork and filled it together. The application and underwriting process took about four weeks. Our loan officer was fairly new and being trained but he did a good job.

We did a lot of work on the home as it was our 60th anniversary and we wanted to make sure that we'd get it done. The fix didn’t come cheap so we looked into a reverse mortgage. I called a lady rep from Finance of America Reverse and she put out a note and email. I decided on her just from her personality. She is a great lady, very personal and very efficient. She knows her job well. She made the mortgage happen and we became personal friends with her and her family. She’s like a kid to us, but she was so personal that we really love her. I have recommended that she get a commendation for what she did. I had no problems during the process but it took about two weeks for the application and underwriting. Other than that, I was very pleased with their lending process. Finance of America should keep hiring people like the young lady and the supervisors that control the process and they'd get a lot more business.

My experience with Finance of America Reverse has been great and I would highly recommend them to anybody. Their knowledge and convenience were the reasons I chose them and the process of obtaining a mortgage went very smoothly. The rep was tremendous and she communicated very well. She never left any doors closed or any lights out.

I had a lot sickness and I needed money. I did a reverse mortgage and I liked the salesman of Finance of America Reverse better, particularly the way he talked. There was a lot of paperwork, but it was all necessary. Altogether, the whole process was quicker than I thought it’d be and it worked out a lot better than I thought it would. Also, the rates and terms of the mortgage were all right. Having the reverse mortgage helped quite a bit.

I was undecided whether I wanted to keep the house, move or sell it. I tried to do a reverse mortgage a couple of times for two or three years and then I backed out. But now I figured I’ll stay here unless something changes where I might wanna live some place different. Then I’ll have to make arrangements to take care of the mortgage. I checked another company where a gentleman sent me information. I read everything he sent and then I started to compare it with the other ones that I saw on the internet. And it seemed like Finance of America Reverse's process seems to flow pretty good.

The whole purpose of a reverse mortgage is to eliminate the stress of making payments when you’re retired and tired of working. And unfortunately, I had a little bit of mortgage after I retired and it’s the only way I could see to eliminate everything and still have a nice home to live in and go from there. I did some research on reverse mortgage companies and I called a bunch of people. Finance of America Reverse responded and made me feel they were doing a good job. Also, the loan officer was knowledgeable. The application process took a few days and I was too amazed. It all went really well, smooth and fast, and I was happy. The rates and terms were fair too. It seems like it’s working.

I’m old, I have a house and I don’t have anyone to leave it to so I figured I would get some money out of the equity that I have in it. It was paid off and I would be able to do some fun things in whatever years I have left. My sister did a reverse mortgage with Andrew of Finance of America Reverse and she had researched different places so I just went with them. She had a great experience and did really well. She was very happy and so was I.

I applied for a loan online with Finance of America and it was nerve-wracking. I didn’t know who these people were but I took a leap of faith. Monica, my loan officer was wonderful. She was very enthusiastic and nothing seemed to ruffle her. Sometimes the details were a little sketchy, but she was very confident as a salesperson. She got back to me when I needed something. About twice though, she went on vacation and it always seemed like she was going on vacation when I needed to ask her something and I had to call somebody else. But I got through to that person and he answered my questions. Everybody at Finance of America seemed efficient. I trusted that they gave me the best possible rate and I was satisfied with it. It was a very good experience with very few problems. The loan went through timely and I was very pleased.

About two years ago, we wanted to refinance so I searched and it wasn’t until late last year when we were able to do what they call the jumbo package because the real estate values went up in California. Finance of America called me back once they realized that we had more room for equity. Everything was good with the application process and it was real smooth. It took about two months. They did the best they could with the rates and terms so those were good compared to a couple of different companies. They also had the numbers right away, which was really helpful. The representative named Ellen has very good personal skills and she was very polite and helpful. She walked me through the process and she always called back. It was a pleasure working with her. Now, my dad is enjoying himself and he went to visit his brother and his sister. He’s also doing some home improvements.

I like the convenience of Finance of America Reverse. The rep whom I spoke with was great. She was very helpful, very informative and she worked her tiny little fingers to the bone. However, the application process could be a little easier but I understand it’s like anything else’s. It was a little repetitious but it is what it is. I went through it, did it and I ain’t gonna do it again. It also took about two months maximum for the process to finish. It could be a little bit shorter because I thought about it, researched it and I hadn’t committed to anything yet at a given point. And then when I said, “Let’s go for this,” it was with a few little hiccups about two months. But it was on the government’s part, not my part. And it all cleared itself up. Even so, I was very happy with the rates. Overall, Finance of America Reverse made my life a little easier. I didn’t have many bills to pay.

I wanna be able to travel again. I was very used to when I had what I referred to as a real job flying all over the world and I am looking forward very much to leaving next month for two weeks in Brazil. I chose to do a reverse mortgage and went with Finance of America. Obtaining the mortgage was not easy because our building did not have FHA approval and I was the first person who wanted to do this process. The board had to get all the stuff together to submit and it took a while, but it eventually came through. My interactions with Jeff, my loan officer, were great and he was really good and very nice. Some people on the telephone can become really annoying and you wanna throttle them, but he cared unlike a lot of Americans. It was very nice to meet somebody like him who I actually felt cared even though it was only over the telephone.

My wife and I wanted the equity out of our home. We worked for it and we deserve to spend it. We don't need the money right now but I am a bit older than my wife and I thought after I am gone, there'd be some extra money for her. The application process went very well though the agent that we were dealing with was a little pushy. And he always knew better. No matter what we asked him, he liked to correct us all the time. So, we were not real comfortable with him. Then his supervisor found out about it and all of a sudden, he changed.

I wanted the home equity line of credit but I didn’t want it to affect my monthly income. And with a reverse mortgage, if I ever ended up being sick and couldn’t make a payment, they wouldn’t pull my house. Finance of America expressed how I can gain equity on what I don’t use at a fairly good percentage rate. Getting the mortgage was straightforward. They did well because I had to have a credit check like credit counseling and meet with somebody. And because it was a HUD loan, it kind of made me feel a little bit more secure than some of the other ones that are online and said that I would automatically be guaranteed for such and such and sight unseen, they want to close with me.

Our experience with Finance of America Reverse was grand from one end to another. We wanted the cash, so we got a reverse mortgage. The gal that we worked with out of California led the charge and we felt like she was our advocate, so that was a good experience.

There were several reasons why I considered getting a reverse mortgage, and among them was because I had some things I wanted to pay off and make repairs on. I had talked to a different lending provider but ended up with Finance of America Reverse after doing a little research on the customers and their satisfaction. Also, the lady I was working was exceptional. I like her personality, her attitude towards answering any questions that I had, and the way she dealt with me. She just did a really good job and I was satisfied with her.

I’m 71 years old and live in a flood zone, but thanks to CEMA, I cannot sell my house right now because they are screwing with our flood insurance to where it's now going up 5% to 18% per year and they won't tell us how much it is and until when. We're basically in a dirt hole and are helpless. I have a son and I have made other arrangements for him with life insurance and he does not want this house. I don’t wanna leave a headache to my son when things happen to me, so I decided to go with a reverse mortgage after talking with four of my friends that are in banking and they thought that a reverse mortgage was the perfect answer.

I had some credit card debt and a home equity loan. It was either I had to get rid of that or I had to put the house up for sale to solve my problem. The choices of what to do after we put our house up for sale were not conducive to my living style and I had to spend every penny that I have just to pay for that. Also, my house has six rooms and a basement, so getting rid of all my stuff and what to do with it, I either had to take it out, put it in storage or get rid of it. It's too much of a job. Also, used furniture is of no value to anybody, but my grandkids could use it if they need it. So, I kept calling the local bank and they kept not calling me back. My sister who has a reverse mortgage asked me why I didn't try to look into it, so I did.

A reverse mortgage was the easiest way to get to where I was trying to get to on our retirement plan and I liked the idea that Finance of America Reverse didn’t sell their loans. My loan officer was great and he explained everything in detail and got me started on what we had to do to get it to fly. I had run into a problem once before with a reverse loan that I was thinking of getting and the other company dropped me when they found out I was in Pennsylvania. So I thought it was impossible to get a reverse mortgage in Pennsylvania and my Finance of America loan officer knew Pennsylvania law, which impressed me the most about him. He was a real down-to-earth guy and he got back to me immediately whenever I called them. He never rushed me through anything and told me what I had to do legally. And, the application process took under two weeks.

I was deeply in debt and I had looked at another lending provider for a reverse mortgage, but they were too pressure-oriented and it wasn’t working for me. Then a friend of mine ran into Finance of America Reverse and it didn’t take very long to talk with them that we realized that that was the place I needed to be. The application process was rather lengthy but every form that I signed and looked at was absolutely necessary. And my loan officer knew what she was talking about and I was very comfortable working with her. Also, the terms are better with Finance of America Reverse.

Finance of America Reverse has made life simpler. A reverse mortgage just made sense for my situation and the application with them came together pretty quickly. The loan officer, Toby, was prompt on getting back when I had a question or anything that had to be done. I dealt with him over the phone and I felt very comfortable working with him.

When I linked up with Finance of America Reverse, Eric, the young man from Indiana that I talked to, sounded very honest and the account manager, Chuck, was very personable and forthright with all the answers. I gave Chuck a list of stuff to see and he was very appreciative of that, and he did stuff that was not normally done. After reviewing the five different sites I went to, I felt that Finance of America was the best. And they don’t sell the mortgage.

Mom was getting a reverse mortgage on her own since her funds were running low. She was down to $16,000 and while she has social security, that's just $600 a month. The first company she worked with acknowledged that she had a single dwelling, but they never asked if she had a manufactured home. She answered all their questions and went to the expense of having an adjuster come out.

The house needed to be fixed and I didn’t have any money. I only talked to one other lender, but I didn’t like how he talked and what he was telling me. I went with Finance of America Reverse but the mortgage process was a mess. We had to gather up a bunch of information and the worst part was waiting for the loan. All in all, the application and underwriting process took about three months but it was fine because they did most of the work and we just signed the papers. However, the underwriters kept asking for different things. And I’d send the picture, but they didn’t want a picture taken by me. They wanted a picture taken by somebody else, it was silly. Nevertheless, I was comfortable working with my loan officer. We called each other and he’d usually call within the hour if I called him. If I had questions, I asked them.

My wife and I were planning on doing a retirement plan. She wasn’t 62 yet so we were waiting for her to get to 62. We have one son who had came home to live with us in March to save some money to our home. And when she passed away last September, our son decided he’ll just stay. I told him, “I’m 75 years old. Brandon, the home is gonna be yours anyway. You might as well stay. I can’t afford to just give it to you.” And he had just went to work at Samsung and so he didn’t have a lot of job history, 29 years old. I thought, “Well if I do a reverse mortgage and I got pretty close to what I thought I was gonna get, Brandon will be able to buy the home for considerably less than the value of the home.” And I will be able to get some cash in my pocket and trade trucks. I got to check into it and we started.

I have quite a bit of money invested in my home. However, I lost a lot of money in the stock market years ago. Though I was well covered for retirement, that set me back a little bit and I had to make an adjustment. My wife and I are both getting up there in age and I'm still working. I'm a fisherman and 76 years old. I didn't wanna have to work the rest of my life and I wanted to survive. Also, we like their lifestyle.

I needed to lessen my bills, so I chose a reverse mortgage as part of my retirement plan. I liked my loan officer, Nick, from Finance of America Reverse. He was very helpful and answered all my questions. I liked him a lot. If anything changed, even a little, he would always call me and tell me what was going on. He was on top of everything and he was excellent. Also, the application process really good. They came right here and took my application, then came here and did the closing. That worked well for me. The rates and the terms of the mortgage I received were good. I wanted to make sure that I could pay it off if ever I won the lottery, and if I could pay it off with no penalty and there would be no lien against my house then. He said yes and that I could do that at any time.

Doing a reverse mortgage as part our retirement plan made sense to us. We have two children, but they’re in much better jobs than we had at their age. We know and love the community we’re in and we feel comfortable to stay here for the rest of our lives. My son is a federal bank examiner and he examined Finance of America Reverse's books and he’s pretty impressed. He doesn’t know a lot about reverse mortgages, but he knows good banks when he sees them.

Gloria's finances were getting very low and she has a caretaker. She's a good lady and one of my favorite people on the planet. We want her to be taken care of and that's the whole idea behind getting her a reverse mortgage. We wanted to make sure she would be able to pay her bills, her taxes, and her caretaker. Plus, the only thing that Gloria and her husband bought on time was their house for the mortgage. Everything else was bought in cash and she had no credit history. So, the reverse mortgage was the only way to go.