Wal-Mart Reviews

The one I bought was $20.00 so when I went to the counter she told me she could not take it back even though it was only five minutes. I had the receipt and it was not open and she could not even exchange it. I said, “Why not?”. She said it has to do with body fluid. I said, “But it's not open”, and she said it does not mater. I asked where is it written that I can not take it back. She said it's the FDA. So I said, “Then why do you take back food?”.

So she called a manger and then told him what to say. Then they called another manger. To make a long story short, she told me, “You do not take back breast pumps and a whole list of things, but if they posted everything that you didn't take back, the board that shows what you don't return would be full.” So needless to say, I got stuck spending $20.00 when I really only need to spend $12 but I would be careful of things I buy form Walmart now, because they can refuse to take back things even if there is no sign posted.

I am very disappointed not in the people that work there but the management of the whole operation that makes the employees not care about their jobs or have pride in their work that they do. I feel if a company is run right and people are treated right, it doesn't matter what job they are doing. They will do it with pride and they do the best they can and feel good about them self. There the employees reflect how they are treated by their employers by their rudeness and lack of interest. Some big shot up there in corporate offices needs to get to work and straighten things out and quit looking out for their own paycheck.

2) Prior to this was the store would not order anything due to these same types who would say the Mexican people were stealing the products etc. Who are supposed to be shoppers or customers? 3) I have experienced these types of girls make up policies off the tops of their heads to deny exchanges, and refunds with the receipt in hand within 24 hours of purchase and product defective or failure. 4) I stood in line watching ** shoppers not being questioned. While every time a Latino or Hispanic gets in line, there is some kind of issue. Then, the employee will call the assistant to back them up to deny the customer with the receipt.

5) I had the assistant usually try to intimidate me, and scoff or laugh and deny any kind of help and interrogate me when I got the receipt in hand and explain my issue normally. 6) Some of these employees are Stacey, two heavy set girls hillbilly types, and Kevin or Frank, who were the assistants who laughed and said you can get as many lawyers as you want; it won’t matter. Or, that’s where you are going with this. 7) When the facts are what they are, complaints won’t be addressed. These types have been doing this for so long. This store has an inability to be like driving to Saint George, Utah, or Las Vegas Nevada.

8) I purchased a display, TV, display laptop, and display printer. I was pushed around by some employees to tell me what I can and cannot buy and do, when I had to ask for the manager for each purchase because they cannot stock products. I bought all these in three days. I had the same issue with each employee as well. I was told I could not buy a warranty or service program, or even the product itself because it’s a display model, even when we found the manual and the product had the serial number on the product.

It keeps going on and on at this store for every single thing. They will try to deter a Hispanic or Latino customer from purchasing, anything display or not. And they will not allow or accept any refunds or exchanges with receipt and will not honor any warranty with purchased warranties etc. for anything and everything. And they will not provide the policy or show the policy for exchanges other than making it up, then being corrected from the store manager. Many times they will not call him or delay calling anyone and then say they are gone etc. and play games.

I went through a lot of these issues and have seen others bring back electronics and same products with no interrogation or scrutiny. And these girls and some guys here take things personal, rather than help the customer who wants to do business or return to spend their money. This is out of fear of not having any recourse at a reasonable level of human attempts to refund or exchange the products with receipt and time limit met, and haggle and hassles. I wonder how much money this store has lost due to these types at this store with this attitude, to stop the customer from having the satisfaction of having a positive experience with returning or exchanging and purchasing Wal-Mart products.

Good luck with your store. I won’t shop without an attorney for certain products at Mesquite Wal-Mart. Anyone ever decide to class action this store, I will be on board. This caused emotional distress and mental anguish.

Aren't these greeters paid to help customers with problems and not be so rude about it? They may have a broken toe/foot someday. Hope I'm around to tell them to go get the scooter for their use. Not sure what I'll say the next time I ask for a scooter.

I got there, gave her my name and she said "go get another bag". So I did and she told me that she wouldn't return it because I didn't have another bag at the same price. I am broke so I didn't have the money to go the difference. I really counted on this meat to feed my family. Now, they have the spoiled meat and I have nothing. Not even the money I spent on it or a replacement I'm to do without. So my kids and family will go hungry. That bag of chicken would have fed us at least 3 meals. I don't know what I'm to do now. We are going through a very hard time and Walmart made it worse for us. Now we have to worry how we are going to feed our family. I didn't think they were able to sell spoiled meat, but they did and I happened to be the ** who bought it.

I do not believe I am the only customer who purchased the aforementioned product and I would greatly appreciate you returning it to the shelves of the Auburndale store. I hate to shop elsewhere as over a period of one year, including gasoline and medications, I average approximately $75 per week at this store. While I realize $75 to Wal-Mart is insignificant, it is quite a lot to me, being on a fixed income. I would either drive 10-12 miles and hope the product is still available or change my eating habits.

I am an avid fish keeper and can get a large lion fish from California to RI in great shape? This one particular fish belongs in brackish water, I told him they needed salt he we don't add salt. I asked if they were puppies or kittens would he treat them with the same disrespect and let them die. Please contact this manager and complain, he was outside smoking a cigarette and was not concerned about these poor fish!

After she had scanned my entire purchase as well as bagged my items and put the bags back into the shopping cart. She said to me "Oh, I don't have enough money to cash your check." She sent me to the front of the store to the Cash Center to have my check cashed. Like I said, I have cashed these checks at this store in the past. The lady at the Cash Center took my check and my driver’s license and instructed me to enter my Social Security Number on the keypad. Then she gives me a slip of paper with a phone number on it and told me she could not cash the check.

I asked why and she said she didn’t really know and that I needed to call the number on the slip of paper. She also said she knew the check was good, as she had been cashing checks from the college all day. She told me that she had not been allowed to cash any of the college checks over $1,500.00 for some reason.

I called the number on the slip of paper she gave me (866-** Courtesy Check Services). The lady I spoke with asked me for my driver’s license number, date of birth, account number and routing number from the check I had tried to cash. She said she found that transaction but that someone had entered my driver’s license number in wrong and there was no date of birth entered.

She instructed me to return to the store and tell the clerk to fix this error and I could cash my check. I returned to the store, shopped once again and informed the clerk of the error. She said it still would not go thru and she said she knew the check was good too but thought it was over the limit. I’m not sure what limit she was talking about because this check was only for $2,675.00 and I cashed a $4,000.00 check there in January.

I asked for a manager so he could explain to me. The manager came to the register and said he really did not know but that some of these checks were going thru today and some were not. I have valid ID, valid check from local college issued from local bank. I really don't understand being denied for having done nothing wrong.

I walked back to the fish department and waited for about 15 minutes before seeing anybody who could possibly help. I explained to her that I had never seen such poor living conditions for any living creature and wanted this to be fixed immediately! She said that she would "try" to get someone to fix it, but we all know that she probably just went on a cigarette break and completely forgot about it.

I am really unimpressed with this Wal-Mart's service and the way they treat their animals. I will never buy another fish or other animal from Wal-Mart again!

She called the Manager of to the checkout and the Manager said that Oklahoma Wal-Mart Stores do not honor the roll back prices. We consider this false advertisement and she left her shopping items at the cashier checkout and left the store. It's really ashamed because we use the Wal-Mart Markets regularly until now. Poor community and customer relationship and I would assume false advertisement.

The consequences were dire, I was stranded 200 miles away from home with no money because I was not able to access this card. So, now my card has a zero balance, and since I paid for overnight shipping, the card really cost me $120s, of which I was able to use $25. I will never purchase anything from Walmart.com again.

Now, I am a month away from his open house and I created a similar design using smile box for his open house invites and I was rejected on his "judgement" that they were copywrited photos and he refused to give me my photos. He was disrespectful in his reasoning and even when his support supervisor asked, "Do you scan them for copywrite?" and he said no, it is a judgement call and I am not giving these to her! I explained to him as nice as possible in my bit of dismay that I have printed 300 of these exact photos here with no question and that the photo he was questioning was taken in my backyard. I have a very expensive digital camera myself but thought it would be better for my son if someone other than me stood behind the camera, and being a teacher, I had access to a student of mine that aspires to be a photographer came over to build her resume as well. She gave me the disc and told me to go to Walmart or Meijers and print what ever I liked.

Mike and Steve's total disregard to the customers needs is completely unacceptable. I have been a loyal customer for Walmart since the store opened its door. I can honestly say it is a little disheartening to know that I will never step foot in one of your stores again. The judgement call on the behalf of one of your employees is completely unacceptable and if he feels the power to grant or deny access to peoples personal photos then I suggest you put some special training other than my personal judgement in to place to protect your employees as well as your customers.

So when I got home, I realized that I did not get some of my items so I checked off what I did get and called Walmart. I talked to a girl name Jessica. She said she had the items up front that I could come pick them up to bring the receipt. I asked her if I could pick it up the next day because it was late that evening, she said yes, she would be there tomorrow. I asked her name and wrote it on the receipt. So the next day, I sent my husband to go retrieve the items for me.

When he got there and asked for the items, he misunderstood that the checked items was what I had and the ones that was not checked was what we were getting from there. He told them that and she said she could not give him the bags that belonged to us and he was trying to explain that I had called. The girls name was on the receipt that I had talked to and that they said to pick it up today.

Well they would not give it to him. I don't understand why they had to upset my husband over a purchase that was paid by me. He had the receipt with her name and all the items on the list. All she had to do was look and see on the receipt that all those purchased items was on there but instead, my husband which is very ill, dying with liver disease, was denied what was ours. He got upset with her and got loud and then he asked to speak to the manager. This Lloyd Jr. came and threatened to call the police on him, made a big scene in there, over two bags, that all they had to do was look on the receipt to see that it was ours. My husband left without the bags. He came and told me that they refused to give him the bags.

So I again called over there. They said that my husband said that he was to pick up two bags from there that his wife left, that it was the items checked off. They refused to give him our bags because he said it wrong. I told her I would be over to get it. So now I had to make another trip to this Wal-Mart store to get what I paid for because of people that will not do their job professionally. I told the girl at customer service that I came to get my bags, no questions, I did not have to even show the receipt or sign a thing. So why did they give my husband such a hard time?

This manager in the Northeast, Maryland Wal-Mart should not even be in there working with people, let alone manage. If he does not know how to manage, something should have been done with the girl Jessica because she knew that the bags belonged to us, her name was written on the receipt and I had just talked to her the night before. I have spent a lot of money in there as for my sons and family and friends but I will not go back there. I will shop at Kmart from now on. What a good way to treat your customers, Jessica and Lloyd Jr. (manager) so called. You should be proud of yourselves. I hope that one day you are treated like my husband was.

I saw another Walmart employee and asked her if we had to check out in electronics or could we go to the front of the store. She said we could go to the front and check out if would like to. We got to the front and the TV rang up the wrong price. It is marked on the box, where the bar code is, as $268.00. It was marked on the shelf $268.00 It had a tag on the display TV in electronics for $268.00. You would think the TV is for $268.00 but it rings up $288.00. I told the cashier it rang up the wrong price and she called the asst. customer service manager to the register. She looked at the box where the price was and told me that Walmart policy is to give it to me for $3.00 off. Not the price marked in 3 different places but $3.00 off the $288.00 which is not the right price.

I then proceeded to go to the electronics dept. and got the tag off the display TV and the tag off the shelf (they just slide out of the plastic holders I didn't mess anything up). There's a lady removing the tag from a TV that is located next to the TV that Emily picked out. I took the tag out of the holder and she looked at me and said, "You won't get it for the $268.00 if that's what you think." So apparently they called her and told her to take the tags off before I got there. She just took the wrong one off the wrong display TV.

So I then proceed to the front of the store with my tags in hand and the asst. customer service manager asked me what that's gonna change and I told her that I wanted her to see that it was clearly marked in 3 places $268.00 not anywhere was it marked $288.00. She said,"It doesn't matter, what it ring up is the right price at Walmart. Be glad we're gonna let you have it for $3.00 off the $288.00." What!!! I've had just about enough so I asked to see her boss. He came to the register and looked at the TV and looked at the tags and looked at what the register had for the price. He asked me if I want the TV and I told him only for the price marked. He then said OK and voided it out and re-rang it for the correct price.

This kind of thing happens all the time at this Walmart. I have never bought more than three items where at least one of the items does not ring up the correct price. I have pointed this out on numerous occasions at the customer service desk when I go to get my money back. If Walmart overcharges every customer $.25 or more per visit, they are making a killing and most people just don't want to go through the trouble of making things right. If I had not stood my ground, I would have been cheated by $20.00, $17.00 if I had allowed Walmart to do the right thing.

But here recently, they have been remodeling the store, and everything is in chaos. It's impossible to find any thing, and when you do find where it should be, they are all out. There has been items that they haven't had every time I've went for the last three weeks. I can understand that; it's only expected, but from what I've heard, they have stopped ordering a lot of their products until they can get everything organized. I'm trying to be patient, but the last time I was there was the close to the worst experience. After not finding half of my shopping list (including my catfood), I went to check out.

I was in line behind a Wal-Mart employee. I waited a long time for the three checkers to quit talking and finish checking the girl out. But it seemed more important for them to complain about work and talk about how long it was till they got off, which I found kind of ironic since they didn't seem to be doing much work. As I waited, the girl in front of me (looking embarrassed) started moving my items up because the conveyer was broken. She looked at the checker like she was wondering if she was going to do it. The girl replied that it's not her job.

While I'm still waiting for her to finish with the other girl, I finally slapped the conveyor a couple of times. She just told me the conveyor didn't work, and I told her "No, you're not working." to which she was too busy talking to notice. When she finished, she walked off; and one of the other girls finally checked me out.

The store needs new employees and better management. My cats didn't get food that day. Time of mine has been wasted sometimes making me late. I've to go searching to other stores after wasting my time at Wal-Mart.

They agreed that the serial number and description matched the product but refused to honor the price as marked on the package. As I was standing there another employee asked how much she could get it for and the manager replied $29.00. Well, this just ticked me off but all I did was ask to see the package to take photos of it. It clearly states the price and discount price. I got home and called 1-800-Wal-Mart and was told that it was up to the store manager and I should hear back in a couple of business days.

So girl number 2 and Tiffany went back and do some whispering and supposedly called the store manager. Again, I was told the same story--it's not their policy to give money back without a receipt. I told them to get that manager up to the register. By now, I have been at the "service desk" for close to half an hour, trying to explain that I just want my money back and I'll be happy to leave. So after waiting another 10 minutes for the store manager, Craig, to appear from where I can only assume is (hiding in) his office, he decided to come out and deal with me himself. In the meantime, Tiffany and girl number 2 have been rolling their eyes at me; and Tiffany even growled like a dog at me. By this time, needles to say, I am furious.

I got into yet another argument to explain again that I have no luck with these stupid in-store credits, but I ended up having to leave with it anyways. I wouldn't mind them, except for the fact, as I said several times, I have very bad luck with these useless in-store credit cards. So now, I am stuck with a useless card for a store I refuse to step foot into again. This entire time, I am staring at a huge sign stating that they strive to satisfy their customers. Yeah, OK. Sure they do, as long as you have a receipt!

I truly don't know why I go back to Walmart since there are problems every time I go there. Walmart has got the rudest cashiers and help in general at any store I have ever gone to. I hope you lose every law suit that is filed against you and eventually you will go out of business. This world has enough problems with rude, nasty people who accept a person’s hard earned money. There was no economic damage to me. I just didn't buy the 5-Quart Paula Deen Covered Casserole and have no intention in doing so from Walmart.

The person that was with this young lady did nothing to stop her nor did anyone else. There was no one standing next to me. In fact the young lady stepped forward and I stepped back. I was trying to wrap my head around what just happened. An associate from Wal-Mart asked if I wanted to call the police. I said to him just a minute, I am still processing what just happened. I told them I needed to sit down. I sat down and he asked me again and I would motion with my hand I needed a little more time. He said he could not call the police. I had to tell him to call. I first felt sorry for the young lady.

The lady that was with her asked if I was alright. I told her I don't know yet. I felt my mouth and cheek hurting. I had hit the podium with my face when she first hit me. This woman told the young lady let’s go. She refused. They were standing still by the entrance. They started to head into the store. I then realized that this should not happen to anyone else, that who ever is responsible for this young lady needs to be held responsible. I motioned to an associate to call the police. By that time they exited out the side entrance and I was told Wal-Mart could not go after them. I thought the mall security then. Another Wal-Mart associate said that they were seen driving off quickly, not stopping at any stop signs. I thought Wal-Mart had gotten their names. This person just assaulted one of their customers. No names were taken.

I waited two hours for the police to arrive. I made an incident report since no names were taken. They have her on video showing her hands swinging I was told, but could not see her face nor mine. I know they have more of them while they were standing in front of the entrance doors and there were witnesses. The officer was told in front of me by a manager that she is a regular. She said that they bring them in to shop, but still didn't know her name or the facility she is with.

Consequence: I want this young lady found so this won't happen to anyone else. What if she had something on her person that could have caused more damage? No one stopped her. Wal-Mart must take steps in protecting their customers by at least taking down names. Why couldn't they have just called the police even to make an incident? They allow this type of person back into their store. How many assaults does it take? What would have happened if it had been their associate that had gotten assaulted? They can refuse service. I went to emergency to have myself checked out. My head was hurting, headache and feeling the results of the assault. It is a week as of today and I haven't heard any type of concern from Wal-Mart to see how I am doing.

So, I went in to the customer service and asked to speak to a manager. I told her that I always have written checks there and so has he and that we have the same exact address. I've been with him for 9 years, mind you.The only reason why I had the checks was because he was out on location, working in the oilfield and that he had the debit card. Anyway, the manager authorized the check, but had told me the cashier was doing her "job" by not taking it because your company no longer accepts checks, unless the person writing the check has their name on the account. I asked the manager, if I had to go to the same register and she told me I didn't have to.

As I was walking to get another cart to get the items again, I noticed the things I was going to purchase, was still in the cart at the register, so I decided to return to that one. The cashier rang up my things again and ran right over to the same CSM with my check and driver's license. I told both of them that the manager approved it and instead of believing me, even though the manager's initials were on the check, he walked to the manager to ask! After all that, the cashier processed the check and it came up code 8. She put my drivers license in. I was given a slip of paper and was told they couldn't take it again. When I asked why, the cashier said "I don't know". This is unacceptable! How do you expect us "customers" to purchase anything if you keep adding new rules that aren't really the honest people's faults? I have sworn never to shop at another Walmart again! I'd rather pay high prices than get treated like a ** thief with my own fiances' checkbook! Mind you, I have been with him for 9 years and have always used his checks when he's out of town at your company and at others!

When talking to an agent, I was told the issue was being escalated to "the Financial Department", that they were not allowed to give out that department's phone number, and that it was being "researched" at that very moment. I was also told to wait another "72 business hours" for the holds to "fall off". A third reason has been given to me twice now for why I could not get my orders. They won't allow me to order more than two of the items I wanted. If that were true, then why wasn't it on the website? They have stolen money from my Key Bank account and have not delivered any goods or returned the funds, which should be immediate.

I explained to Michelle, the assistant manager, that I couldn't go over my daughter and take the risk of people falling on top of her. She agreed. I asked about the escalator sensor and she said that it was set up not to be that sensitive. She called the next morning asking how my daughter was and she stated that the manager was going to increase the sensitivity to the escalator.

CMI is their insurance company and is denying the hospital claim of $ 271. My daughter was taken that same day to the hospital because she was complaining about her leg, knee and ankle hurting. Per the doctor, there was bruising on her knees and he thought there wasn't anything major.

This type of thing has happened many times over the last 4 or 5 months. I consider this bad management, and I will consider taking my business elsewhere in the future. Sam Walton must be asking his self "What kind of people are running my hard work into the ground?"

When the screen malfunctioned, I contacted Walmart again. A year had passed so I was not turned away. I spoke to a repair person who suggested that since I admitted touching the screen. I had intentionally damaged the computer and it would not be covered. I placed my finger on the screen as if it were a navigator. I thought he was crazy since I am a 58-year old woman with arthritis in my hands. I couldn't imagine that the computer manual would not warn that the screen could break by being touched with one finger. He agreed to send a box and Walmart did pay shipping. As you might expect, nothing was covered. I was told that a crack was found inside the computer and I did it by touching the screen. Also, I abused the keyboard (why?). How did I make it buckle and warp? Since I called a few days after the Walmart warranty started, I have no computer and I am out the $99 for the warranty. The repair cost was approximately $300 (50% of my original cost not counting the warranty). I had the computer 12 months and it broke after six.

Yet they would not accept the check. **, the customer service representative, called the Assistant Store Manager over. He said that it has to be a state issued ID. I showed him my photo student ID and informed him it is a state issued ID, which is verified with a driver's license and social security card. He said that it has to be a state issued driver's license.

I said, "Do you know what the store policy is or are you making this up? You've told me two different things, so which is the store policy, state issued photo ID or a state issued driver's license?" He said a driver's license. I showed all of the other forms of ID I had. He just shrugged and said, "I'm sorry".

I'm sorry too Walmart. In the past, I have spent about $1,000 a month in this store for all of my gas, all of my groceries, and school supplies. No more. This is all for a lousy $120. Actually, with the $50 gift card I wanted to purchase, it would have been $70. Wow!

He said that they get people in from all over, to which I said, "Walmart is a retail store. You would get people in from all over. It's what Walmart does, sell to people from all over." He did say that it was that store's policy and not a Walmart policy. I was not aware Walmart stores made their own policies and in my opinion, a Walmart store, even in Mesa, still represents Walmart.

The fact that I was treated as a common criminal because I do live in Mesa and wanted to make a legal purchase, of a legal medication, with a valid Arizona drivers license, is the reason for this letter today. I have also gone to the Walmart on Country Club and they had no issue with me purchasing the same medication at that store. I do not think I should be penalized because I chose to go shopping on my lunch hour in Mesa, instead of waiting until 6:30pm when I am back in Phoenix to go shopping to buy a legal medication.

I did not try to purchase medication with a forged prescription, with an invalid id, or with an out of state ID. The over the counter medication I wanted is a legal, non-prescription medication that by law, I must present an ID to purchase. The only reason I was denied service is my valid Arizona ID did not contain the word Mesa.

The fact that all purchases of this type of medication must be recorded per Arizona state law, and not Mesa, I should have been allowed to make this purchase at this location, without exception. I consider this discrimination due to where I live and nothing else. Needless to say, I will not be returning to this store even though it is closer to my place of employment.

If I cannot purchase medication there, why would I want to purchase anything there or any Walmart? I will not be shopping at Walmart.

I am very upset that I drove 30 minutes to buy this product from Walmart and then had to drive another 30 minutes to return a product that the store already knew had problems. If they are going to knowingly sell a defective product of this type, I would hate to know what else they are hiding from their customers. This is corporate greed and very poor customer service. I will not be shopping at Walmart again if I cannot trust that the products I buy are reliable and free from known defects.

When we got there, the staff at the Plainfield, IN store were very helpful. The sales floor persons took us directly to the display and showed us the TV we were interested to buy. There was no TV on the shelve but the associate immediately said we keep all our small TVs in stock room. He went to the back and came out with a 18.5 in. TV but it too was the wrong sale item. He apologized and said he was not sure which was on sale but now he knew which one to get for us. He came right and sold us the correct model and priced it the right price. He was a very good customer rep. He should be commended for his excellent service.

We live five min from Camby store #4417 but was forced to drive and extra 20 miles both ways in hopes we would find the right one for a birthday present. We were very rudely treated. We spent at least $1200 a month in all departments. We have had many bad service problems and believe me we are really not that hard to deal with and use Wal-Mart to save in every department. We think this girl whom I believe to be a supervisor in electronics/cameras, etc. has a very bad taste for customer service and loyal customers. If we didn't believe in Mr. Sam Walton's views and past service standards, we would only go to Wal-Marts in other cities we visit in metro Indianapolis, IN. We would like to expect a comment and a assurance that this store personnel have been made aware of their lackadaisical attitude about the heart of their business, us.

I was able to get her last name from the phone call she was on and she provided some information to the person she was speaking with. I will never use this store again! I will never use this store again; they are so unprofessional and they keep their employee.

I have contacted the store manager, and even the assistant manager was there the night of the last incident, even had a person that was in line behind me to back up my claim of being treated so badly. But they still claim they can't do nothing until this person does so much. How good is a written letter from the manager saying that this will never happen again, and then it does, intentionally by that same employee? I feel that I can no longer go to my local Walmart during the 2nd shift when this employee is there. She actually followed me to the parking lot after the first episode and the night manager said she had let her have a break. This is the second time I have come home crying from shopping at Walmart because of an employee verbally abusing me and shoving the receipt into my hand. Nothing has been done. She told me I needed to hurry up and put my ** bags into my buggy. It wasn't her job to do so. Second time, just hurry up and get my bags in my buggy and get out of the way. I am actually scared to go to my local Walmart after 10:00 because of this woman and no one seems to be there to protect me.

The lady there told me there was a $3 fee to cash the money order. I complained that this was not posted on their signs, it is not considered a check, and it is considered cash and always has been. I worked retail myself years ago and a money order was treated as cash, not a check. It is not considered a check. A money order is purchased with cash unlike a check which is a promissory note to pay for goods purchased. This same money order I had purchased at this same Walmart. Regardless, she charged me the $3. I went back to the cashier and stood by her at my cart and waited. She looked at me and began ringing the next person in line, then the next person in line.

I said, “Are you going to check me out?”. With a snotty attitude, she said to me, “Where did you go? You were supposed to take a slip from me to the desk when I suspended the order.” I told her, “How was I supposed to know that? You told me I had to cash the money order which is what I went and did. How am I supposed to know your rules? How would I have known I had to take some slip with me?”. Again she said. “You needed to take the slip with you.” and told me I have to get back in line. I said, “Why would I have to get back in line?”. She replied, “These people have been waiting.” I said, “I waited my turn in this line already!” She told me again that I would have to get back in line.

At this point I was completely astonished by how I was being treated. I took my cart and proceeded to the end of the line where other customers who overheard what was going on offered to let me in front of them. I kindly declined their kindness. After all, it wasn't their fault that the cashier was treating me terrible. Once I got back up to her, I again explained, how was I supposed to know I needed to take anything with me to the service desk. At this point she is full of attitude and continuing to tell me I just left. I said. “Hello, you just told me I had to cash this money order at the service desk and that you would suspend the order, that's exactly what I did.”

I asked if she had an ID or # that would appear on the receipt so when I contact someone about her, they can locate her. Very snotty, she replied, “ID? No! This is my name right here”, as she pointed to her Walmart name tag, Cathryn. Now, I'm an educated woman, married with 2 children, 11 and 15, and work full time for Mercy. I have never, ever received such horrible service from anyone. Sure customer service is not what it was when I worked retail. I would have been fired for that. And of course I've had plenty of experience with poor customer service provided to me, but I've never complained. However, this one takes the cake, left me completely in shock.

I wouldn't be surprised if another customer, who witnessed this, files a complaint on how I was treated. And while I'm not a complainer and would rather just go about my business, I can't let this one go. It's too shocking to me how she got away with treating me. And let's not forget, it's not like she still needed to ring me up, she simply pressed a button, which I'm assuming retrieved my order and then took my cash, 6-10 seconds tops! Looking back, at the time I had turned to walk to the service desk after parking my cart by her, she could have said, “Miss you need to take this with you.” She could have said anything to get my attention, but she didn't.

The supervisor still in the vicinity could have brought the slip to me at the service desk, but she didn't. This same supervisor (I'm assuming she was a supervisor as she had register keys) who confirmed I had to cash the money order had came back over while I re-stood in line, said something to the cashier and the cashier responded and looked at me. The supervisor walked away. Unbelievable, she could have interceded right then, yet chose not to. At this point I will not be using that store moving forward. There are other stores just as cost effect in the area. If this is the way that Walmart allows their employees to treat customers that are spending money, then I don't need to patronize them. I thought I would share this with you.

She wrote a note on the refund slip, that the merchandise was mispriced. This will not get to the office until the close of her shift, and even then, more in likely, it will overlooked. This is not the only time I have experienced this type of situation with Wal-Mart. I can see this happening once, but not repeatedly. Just imagine how many people they have been stolen from by having one price on the display and charging another price at the register, knowing that the customer is not going to remember all of the prices when they get to the register. For this reason, I do not do my major shopping there. I only buy a few items and check my prices before I leave the store. I suggest that Wal-Mart have a person designated to go the store and verify prices, so the customers will know what they are paying. If it is a problem of someone stocking incorrectly, that person needs to be dealt with.

I put them in Clorox 2 and water to soak and forgot about them for almost 4 days. When I did remember, the water they were in was a dark brown with a residue of some sort around the rim. And, they still have an odor. I am not only concerned about this for myself, but for everyone. Where are these items coming from? Where are they being stored? Is this odor caused by a toxin or carcinogen? Affecting people, children, pets? And what of those who don't have the means or the time or the knowledge to not wear these products?

This, in my opinion is a safety issue far above the inconvenience it has been for me. I am leaving the item in the container I soaked it in and wet until I hear from you. And will not be buying these items from Walmart ever again. Thank you for all you do!

He said, "Well, that's our policy. So you need to let me get the next person." So I said, "Call your manager." "Hey, it ain't no problem because they're going to tell you the same thing." I said, "You are so rude." And he really got pissed. He reached up to the sign, slapped and said, "You see what this sign says?" I said, "Just get a manager." He said, "I'm going to ring you up." So he started ringing my items, gave me the total and said I want to see the manager first. He picked up one of the cases of sodas and slammed it on top of the others. It was pretty loud. A couple of people at the front of the store turned to look and I looked at momma and she looked like she wanted to say, "Is he crazy?"

I said, "You didn't have to slam the sodas down like that and be so rude." Then he just kept on saying, "You're the one being rude." The CSM came over and she said, "Can I help you?" I was telling her how rude he was being and he just kept saying no, I was the one being rude. She looked at him and said anyway. Then he said, "Well, she is the one being rude," and she said, "I can take you at another register." And I said, "I just want to check out and leave." She walked away and started talking to someone else so I looked at him and said, "Is she checking me out or are you?" He said, "I gotcha. I gotcha." So I checked out, waited on my mother and then just left and I was furious the rest of the day. That man really made me upset. We got in the truck and my mother said, "I think he was crazy or something. I didn't know what he was going to do after he slammed those Cokes down. I thought he may have come across that checkout counter," and said, "I was so ready to get out of there."

When we started looking at the fish, there was an employee standing there. We commented on the conditions and the situation and and he just walked away like it was nothing. I do have pictures and I just hope that this could be brought to attention. It is truly disturbing that Walmart can get away with this. Apparently, this happens to a lot of their locations, according to the research I have done and to Consumer Affairs. Please help stop Walmart from selling fish. They have no intentions on caring for them. It's unfair to the fish and to the consumers. Report the mistreatment to Peta.org.

Thank you. I believe the order was placed under Cassidy ** on Thursday, April 29th. She is my granddaughter.

When going after him, the security went off. She then lunged at me and said accusingly, "What electronic you have in there?" Well, if she would have actually checked my receipt, instead of wanting to so adamantly see what was in my sacks, she would have seen that I didn't have an electronic but actually had printer ink. She didn't want to see my receipt when the security went off. She wanted to see it before, while all my items were in a sack.

If you look at my receipt, she didn't even mark the receipt like many other door personnel does when they check your receipt. When getting my receipt back from her, the receipt was in her right hand, again sideways. The employee's name was Pearlie, excuse the misspelling.

When I was driving home, I noticed that I was overcharged on a pair of shorts--I bought two. I went back to the store and walked through the service desk. I asked to speak to a manager to see exactly why the same pair of shorts in a different color and size were more than the other pair. The "manager" replied, "because they are $2.00." I reminded her that the place where I got them was marked, $1.00 for the shorts. Another "manager" came and the cashier at the service desk quickly explained to the second manager what happened and that manager said, "Well, give her the difference "

The first manager huffed and walked away. The door personnel and the first manager were black. I am white. The customers behind me were Hispanic. I have sent an email to the corporate office of Walmart on April 24, 2010 and I still have not received a response.

When leaving the Walmart Superstore on May 7th, 2010, I had all my items in a sack along with five children and my roommate. I was in the front of four of the children and my roommate was behind four of the children. Upon coming to the door of the garden section about to go between the security doors, the employee said rudely, "Where is the receipt?" I was highly offended and said, "in my purse," then proceeded to leave through the doors.

She then said rudely, "Well, isn't she a smarty?" in front of my 9 and 6-year old daughters! My roommate caught her saying rudely, "** rudies." I was at my vehicle when my daughter told me this and I turned to my roommate who was a good 10 steps behind us and asked him what she had said. He told me what she had said. Both informed me of the disrespect made by the name-calling employee.

I wasn't going to put up with the badgering from another Walmart employee again. As I was entering the doors that went back into the garden section of Walmart, I called the operator at that Walmart and asked to have them send a manager to the garden section. She asked in a rude tone, "What for?" Again, offended, I said, "For customer service." She said, "Okay!" and hung up on me.

I met with a manager named Michael. I told him about the previous incident and this one. He said that he would talk to the person at the door. What makes me angry the most is insulting me in front of my two daughters behind my back and then again calling me a name behind my back, fronted with an obscenity. The work ethics and professionalism at Walmart is lousy.

What's this? Your company can not manage more long lines? I believe this is called customer service. Week 2, I went in to buy groceries again around 9:30 AM. I went to get my Hood milk but there's no milk. I spoke to a worker and he said that the truck had not run. Next, I went to get my fat-free coffee creamer... no creamer. Now each week, I buy between $200.00 and $250.00 in groceries. Week 3, I went in to buy groceries but still, there was no Hood milk or fat-free creamer.

Today, to top it off, I went in to buy $248.00 worth of patio chairs and table. I asked Mr. Joe if he could help me, which he did, but guess what, no one came to help get it down from the top shelf. I asked Mr Joe if I could have the floor display. Mr. Joe called for the manager three times, but no manager showed up, this was to be for Mother's Day. As of today May 6th, I will no longer shop at Walmart. I know I'm one customer but you're losing over $1000.00 a month. I can not believe this store is run so bad. What happened to customer service?

I am not complaining because I was asked to leave the line, my issue is that I spoken about in Spanish, because the cashier thought she could get away with it. When I said I understood, she didn't care, she didn't apologize, then when Isabel rang me, up she made a point saying to the women oh what happened. you punched out, you can't punch in you have to leave. Isabel didn't say anything to me to alleviate what I know was inconsiderate, unprofessional, and disrespectful.

I have worked in the customer service industry my whole life, my family is Hispanic, this cashier has no right to talk about me, and not be reprimanded or asked to apologize to me for her rudeness. At this point, I am not comfortable shopping in this Walmart that is less than one mile from my home. This is the USA in the workplace, employees should not be permitted to speak about customers in their native language (and laugh about it or think it is acceptable), it is rude, disrespectful, and creates a tension that can lead to customers not wanting to shop at the store.

I had just had major surgery (hysterectomy) in February. On my way home, my stomach area hurt. I thought at one point I was going to start bleeding. This policy has got to be changed. People cannot be expected to lift these heavy items. One time I did have someone load it for me and she told me she had a bad back. I said, "Well, at least if you hurt yourself you work for Walmart. We don't. We would be on our own. They would have to pay you workers comp." I am stressing to you all that this policy has got to have changes made. I have made up my mind I will not take a chance and get another gas refill at Walmart. I have been forced to go to Lowe's and get my refill done when needed. I am a 5'5" 100 pound woman and cannot lift these heavy items without hurting myself. I will continue to research this until something gets done.

Is this what you people are going along with because your management does not appear to care in the slightest. I finally left and went to K-Mart where I did purchase a watch. I feel I am wasting my time here and now but if you care you might consider checking to see if I have a complaint or not. If not just leave things as they are, no one seems to care here either.

Being Monday (I suppose), she was not in a good mood and venomously replied that that is the law. I told her I had been coming to WalMart for years spending thousands of dollars from tires for all my vehicles, TV's, computers, groceries, etc. She stated it did not matter how much a person spends. I disagreed and stated that sometimes things are not in black and white that there are grey areas and in the past the clerks have always helped me printing pictures. She immediately went bi-polar on me and shifted into hatred coming out of those eyes. She went and got the other manager who was very nice but to no avail. I was not allowed to print the picture, I can't dig the photographer up from his grave and bring him back to life, So, what does one do? I will never shop at WalMart again due to the hostility from that female mgr, it's the principal of the thing. At one time good customer service meant something, I guess it doesn't anymore!

At 1:40, my husband went and told April that we were cancelling the appointment. We got our groceries and walk out the door at 2:56 and April (the photographer was still with the other customer.) So if we would have stayed, we would have had to wait an hour. She didn't say I'm sorry or nothing, she just called me at 4:30 and wanted to know when I wanted to reschedule. I told her I would never go to a Walmart photography studio again. The first time we went to have a picture taken a few years back, my family traveled miles to meet and then when we got out pictures. I had a clock reflection in my glasses. Of course, I was offered another package but I couldn't get my family together again, so I ended up paying $90.00 at a lab to remove the clock.

So then a few months ago, we had our picture taken with our grandsons at Seymour and was told that they could not guarantee the glare, so we both had to take our glasses off. So I am telling everyone that will listen that if you go to Walmart you better not wear glasses and you better be prepared for an hour wait.

I was without my truck for 2 weeks and it cost $100.00 for my insurance deductible.

When I spoke with the store manager; in my opinion, he was most unhelpful. He mentioned to me several times that he was not present to see what happened. This is not how a manager/leader is supposed to respond to a customer. He made no effort to keep a customer. Yes, I am now a former Wal-mart customer. They may be the closest to my home, but they are not the only game in town, they are not the cheapest, they do not have the best goods and do not provide the best value.

Incidentally, the guard is South Asian. I am black but I suspect he may be following store's policy.

He agreed in front of the witnesses that he did indeed scream at me. I asked him if he screams at all of Walmart's employees and he said no. I don't understand why I am being treated this way but I feel discrimination has taken place. It's always been difficult being the only Hispanic in the pharmacy and this asst manager, David, has made previous noticeable attempts by coworkers to set an uncomfortable workplace environment aimed at me personally. He has asked me to not speak Spanish in previous cases due to his not understanding. Customer service anyone? I can't ignore a customer with a problem due to language. He thinks it's inappropriate to communicate with the customer in a language he does not understand while I think it's deeply important to connect with the customer and provide excellent customer service every time when resolving an issue. In my opinion, discrimination based on race and origin took place. This manager also acted unprofessional towards me and disrespected me while I was off the clock in the parking lot in front of customers.

My female fell over on Saturday morning and had problems getting up and walking after that. I thought that maybe she had been bitten by something. We bathed her, gave her Benadryl and aspirin and shaved her to check for any bites or mites. She continued to get worse. Second thought was maybe Parvo as my son’s girlfriend’s dogs had caught Parvo recently. The girlfriend had not been over but my son had been around her. After calling a veterinarians office and determining that Dana could have Parvo and I could not possibly afford the treatment. I went out and purchased from a Feed store on Monday a bottle of penicillin (PEN G), a syringe and needles and four bottles of Pedialyte to start administering and nursing my dog back to health. She did not have classic symptoms of Parvo other than she could not stand, had vomited once, was keeling over and would not eat.

Tuesday evening she had progressively become worse. My other dog Marley still was not eating the dog food. We fed and he ate table scraps (which we don’t usually do). This made me suspicious of the dog food. I stayed up all night until morn pushing the fluids on Dana. Wednesday morning she had urinated bloody red urine all over my room. At that moment I knew this was something else and pushing the fluids had only exacerbating her (obvious signs of renal failure). She was taking in more than she was putting out and it looked bad.

The night before (Tuesday) I took the bag of dog food back to the store because my younger dog still had not eaten it and I needed to get him fed. I kind of had a fleeting thought that it could be the food. I took a picture of the UPC and the bag. Then with receipt in hand, I traded for something they had eaten before. I usually feed them Kirkland Lamb but have been trying to stretch my dollar so bought Wal-Mart. On Wednesday when Dana took for the worse, I had the thought to check the UPC online and low and behold, with just the number I punched in up pops the FDA recall list that included my UPC. I purchased this dog food on 4/22/10 and on 4/28/10 my dog died.

I called Wal-Mart early morning on Wednesday and told them about my situation. I was so distraught to watch my dog laboring for breath. I was in tears. I pleaded with them to foot the bill for my dog’s treatment so that I could save her. They probably thought I was crazy and hung up on me. They kept dropping my calls and referring me to different people to call. I tried various measures out of despair to get my dog to the vet. I called the vet and the gal there said that it sounded like renal failure very similar to the food poisoning from the recall. I asked friends for help. By the time friends arrived, we went in to Dana in my room to lift her and get her into the car. She had expired just moments before. We took her body and my other dog to the vet. I couldn’t afford the tissue sample test needed to rule out the dog food had poisoned her. I did pay Parvo test to rule out Parvo. I obtained medication for my male dog to encourage him to eat. I couldn’t afford the hydration treatment they suggested. I told them I could do that my self by purchasing the intradermal IVs and administer them myself. The veterinarian instructed me on what to do and watch for. I am so sad. My children are very sad.

Walmart has never been a good place to work for, according to this employee. She only stayed because she had to support her son. In fact, if she were alive in the next 7 or 10 years, she probably would have benefited from the class-action lawsuit Walmart is in, right now. However, I (regretfully) ignored how she and other employees are treated for a long time because Walmart has made my life better with cheap prices and so forth.

I can no longer support a company who seems to take perverse pleasure in making life (and death) difficult for whole families. I will no longer be able to shop at the store. It would be disrespectful of this employee's memory, for sure.

Since a manager refused to speak with me, I asked a cashier for help. She spoke with me very politely and gave me advice to sign the form and return to the photo center. When I returned to the photo center, the woman at the photo development center again refused my pictures and became very rude with me and began to tell me that since I "confessed" about not taking the pictures I was not allowed to take them. On the way to the front of the store, I talked to the same cashier who helped me before, and she volunteered to speak to the woman at the photo center.

After talking to the woman she returned and said that she had been very rude with her also. Again, I tried to talk to a manager but he again refused. I called my dad's friend who took the pictures, she drove to Walmart to signed the form. When she asked where to sign, the lady at the photo center did not know. I had to tell my dad's friend where to sign the form. After receiving my pictures, as I was looking through them I noticed that my title "Senior 2010" was cut of in one pose, and the top of my head was cut off in another.

After this experience, I am very dissapointed with the outcome of my pictures. After paying an extra 20 dollars for a 1-hour delivery, I was at Walmart for atleast two hours trying to get everything straightened out. On top of that, the cashier at the photo development center was extremely rude and obnoxious.

I have tried contacting the Wal-Mart and I can only email customer service because they have no phone number listed. I might even have to purchase a new mattress because finding a solution to my problem is proving to be more difficult than I expected. I cannot say how disappointed I am with this situation!

Ariel's complaint. She has indicated, "This store is pretty gross and small. She has indicated: The store is empty. Also; She pointed out it has lots of unused space. She has also indicated this Covina store has a very small variety for beauty and hair care. Or food and clothes. She has indicated there are none English speaking employees. She indicated She had so much harassment just striving to buy a simple door jam. Who is the blame for her discomfort and harassment as a honest customer? Yes this correct: The incompetent managers, the district manager and human resources department. Where is the due care for customers: Labor Code: 2800.

I've been here as well. The parking is disgustingly small. I on occasion was harassed by pan handlers in the parking lot. Can a customer fill safe walking to their car here? No cameras were observed in the parking lot were. Whose responsibility is it to insure the safety of all the customers? The incompetent district manager. The managers of this store #2292. Now continuing: I just recently have been informed that it appears Wal-Mart is to face a massive class action suit. For gender discrimination. Over pay for female workers can go to trial. It's a 6-5 ruling, the 9th Circuit U.S. Court of Appeals said the world's largest private employer will have to face charges that it: Pays women less than men for the same jobs and that female employees receive fewer promotions and have to wait longer for those promotions than male counterparts.

Maybe this biased attitude could explain to Ms. A. why this Covina store #2292 does not provide a large variety of beauty and hair care products for women. No doubt some where out there in the San Gabriel Valley is a district manager that appears to love hiring and promoting male shovenas store managers that appear to be very incompetent. Their obvious actions speak louder then words. If they really believed in Due Care: Labor Code:2800 They would provide every possible product for women. This is obvious supporting evidence about how they care about the needs of women. It appears they could be be biased. After all they have a massive class action law suit pending. This lawsuit was filed by six women in federal court in San Francisco in 2001. Wal-Mart wants to take this case to the U.S. Supreme Court.

This is a gender bias class action law suit. Labor Code: 6310. Sent my sister home for making an honest mistake of fact. Penal Code 26. Where was the progressive discipline? Where is the Due Care Labor Code 2800? My sister should be mailed a letter of apology offered a full time position with opportunity to bring herself and a few friend to become female managers of any Walmart. She should receive back pay and penalties for being sent home for making an honest mistake of fact. Walmart should terminate managers for sexual harassment with permission, also being incompetent, ignorant of labor law and government law.

Daughter was happy to get a better camera. She got home and read the directions and charged up the battery. When she finally showed me what kind of picture it was giving her, she was so disappointed. It was real fuzzy and made a bad sound. I said, "It looks like you got a lemon. Let's take it back while it's brand new." When we got there, the lady at the door was rude. She was trying to put the ticket for return on it and couldn't get it to work. I didn't say anything but she said in a bad way, "You're going to have to be patient with me now!" I said, "Don't worry; I don't have any shopping to, do just getting a return." So when we got to the returns, the cashier said she couldn't do this unless someone from camera came up. We waited 20 minutes.

Then the customer service manager came up there and she said, "What's the problem?" I told her and she took it out and said, "Well, I wonder why the camera serial # and box don't match." I said, "I don't know but the guy who sold it to us was old and gray and wore glasses. He took the box from behind the counter and gave it to us." She sent us to the lady at the photo department and she gave us the runaround and said, "Well, the reason you're here is because the number of the box doesn't match the camera's." I saw the guy who sold it to us and said, "There he is; ask him. He's the one that sold it to us."

He wasn't any help. Another lady was called to go to the front to the service desk. She was whispering something to the photo lady and they were acting very suspicious looking. She took my bag and receipt and camera, warranty, SD card. She walked real fast but I stayed on her heels. When she got up there was a long line. She said, "Just stand in line." I didn't. I went closer up and looked at her whispering to the lady in charge.

The only nice one was the first cashier at the service desk. I said, "I don't have to stand in line again, do I?" She said, "No. You can be next." The ugly lady that was walking fast just took off. The manager gave the lady at the register the okay to give me my money back. It took one hour and five cashiers to finally get the okay.

Be careful, people. Make sure the serial number on the camera match the box's serial number. I think they are running some kind of scam that they put wrong written on tape and cover the real one to keep people from returning the items. I'm so glad we returned it within four hours and I'm glad I went with my daughter who is very timid. They would have taken her real bad. I'm 56 and they made me feel like we had done something wrong the way they were whispering. I'm glad there was a picture of the blue camera on the box that matched the camera. I'm never going to buy anything at Walmart again. I told my husband and he said well I never buy big ticket items there anyway. He said he likes to buy toiletries and cleaners for the house to save money but he says maybe no more shopping at Walmart for him either. I think something is up with that kind of customer service. They all act like they hate customers. It's bad service. There was a nice cashier but most of them are mean.

I also bought another bag and never even opened it. This weekend I am going to return it to the store and I will also not ever buy any more of this product. It is less in price but I can now understand why. The two bags I purchased are Kibbles, Chunks & Chews (has clumps in it) and Healthy Weight Management.

They sent a prepaid shipping box and we shipped the laptop on 4-2-10. I got the laptop back on about 4-13-10 with a letter stating claim denied and to contact extended warranty company. They stated motherboard was "fried" because of the plug that I installed (they keep saying modified). The plug is 2 wires and plastic only, no other components that would increase or decrease the amount of power to laptop. The plug I installed was a repair, not a modification. I now have a $1200.00 laptop that my daughter in her 2nd year of collage can't use. I am not in the position to repair or replace the laptop at this time.

I asked for the manager, Gale. I told her about what had just happened. She told me they have garbage cans for recycled paper, not for food. I went to each cashier and they told me the manager lied to me, and they have garbage cans for everything. I went back. I spoke to Gale again. I told her that what she told me was not true. I suggested to file a formal complaint and if I can have a copy. She refused to do it. She told me she was going to handle it in her own way, not my way. Then she apologized to me, that she would handle it. She never asked for my name or other information. My opinion is, she is never going to address this person.

The Dept Manager went on the computer and changed her status from full to part time costing us my insurance coverage for weeks until the store manager finally fixed it. Then they had the nerve to back charge for insurance we never had. I could write a book about all the wrongs done by Wal-Mart but won't. Next year I can start getting my pension from Time Warner and she can say goodbye to Wally World.

She informed me it was posted. I asked her where, no response. But when I asked her for her store number, she suddenly got antsy. When I asked for the corporate number she couldn't give me one. She claimed she didn't know. Instead, she gave me a local number. I called the number and a very rude woman came on the line and gave me the number immediately, which is 1-800-WALMART. Such an easy number. I will never understand how the store manager didn't know that. The woman on the local number just wanted me off the phone and didn't want to hear anything from me. She cut me off and said, "Like I said, the number is 1-800-WALMART, ma'am. Bye." Wow! So I called the number and got a very nice woman on the phone but I noticed she simply listened to me and told me they would take care of it. She didn't ask me for my name, phone number or anything else.

I currently work in customer service and have for 26 years and I know how tough it can be, but I also know how important it is to execute proper and professional customer service to maintain a good business. I went to Target and spent $218.00. And I have to travel a few miles passed this Wal-Mart location to get there. I know I would have paid a lot less for the items I needed; however, sometimes paying a little more for piece of mind is worth it.

The incident that caused me to not want to even consider this location again was a few weeks back. I had a basket and stepped away from it for a few seconds to look at some blouses in ladies apparel. When I returned to my basket an employee in the fitting room yells across to me: "Excuse me. That’s ladies’ apparel's basket." I’m like umm! I just brought this basket over here. She went on with me and I eventually went to the front and got another basket. By the time I went back over there another employee was walking up with the basket used for their go backs, and all she could do was apologize. That’s just ridiculous! Economically, Wal-Mart loss on this one because I live two minutes from this location and I will never step foot in there again.

While he was in the process of scanning the card, another employee told him to stop. My self and the other woman prompted the employees to call for the manager, and after several moments, the assistant manager, Jeremy, came. He informed both of us that the sign was only good on certain grills, to which we responded "The sign did not say selected grills." He told us they would not provide us with the $50.00 gift cards. I asked the assistant manager 3 times if Wal-Mart was going to honor the price the register was giving, and each time, he replied, "It's illegal." The cashier, who was ringing up my sale, informed the assistant manager and 2 other cashiers that he had been giving out these gift cards all day.

We, then, asked them to get the manager. It took the manager, Jon, 15-20 minutes to show up; and he was immediately rude telling both my self and the other woman they would not be giving us the cards. I asked the manager 3 times if Wal-Mart was going to stand behind what their registers were ringing up, and all he would say is "It's illegal." For the fourth time, I asked him, "I would like a yes or no answer. Are you going to stand behind the price the register is ringing up?" He replied, "No, we are not. But, you can purchase one of our grills that do qualify." I told him, "I only want that grill." He then put his hand in my face and said, "Bye." I decided at that point that I would pay full price for the gas grill.

While the cashier was ringing me up again, the register prompted him to provide me with the $50.00 gift card. He got ready to clear the prompt, and I asked him to call the manager back so that he could see what the register was doing and fix it for future customers. About the time the manager got around 20 feet away from me, he yelled, "We are not going to continue doing this." I replied, "I'm trying to purchase this grill at full price and just wanted you to see how it is ringing up so that it can be fixed." The manager got approximately 1 foot away from me and screamed in my face, "If you don't leave my store, I will call the police and have you arrested." I replied back, "You're kidding. I am trying to pay full price for the grill, and you are going to call the police?" Again, he stated, "Leave my store or I will call the police."

As far as I am concerned, this was a "bait and switch" tactic being used by Wal-Mart. And, when a consumer complains about the tactic, they refuse to deal with them and try to sell them a more expensive model. I, also, feel that I was verbally abused by the manager. I had not said a derogatory remark to this man the entire time, until he threatened to have me arrested.

Why should I have to explain my financial situation to her? It's no one's business why I'm paying the way I am and I didn't appreciate how she acted when I answered her. She rolled her eyes again, gave me a receipt and said, "You're welcome," condescendingly again. The cashiers there are usually rude. Very few times have I've been treated with respect. I'm quite tired of how they treat customers there and I refuse to go back.

They have too many execs and they do not fix a problem. They just blow you off if you do not get someone in that store. It will not stay there for long. Kmart is getting better and Target has the same things and we would pay more for better service. You should not have to go to a store for a month to get one item just like the tom-tom. You have not had one in the Weirton store that place is a joke a big joke but I do have to say the new cashiers are better.

I have been holding on for 30 minutes, and they still have not come back with any information. Wal-Mart is supposed to be so fair, but it appears that they are only concerned with making a sale during the holidays. My daughter is now in school without a GPS that is used often, and I have to incur another expense on top of everything else. Thanks Wal-Mart!

I immediately called Wal-Mart and asked for customer service and explained the problem. I was then turned over to the assistant manager. After explaining the situation, he said, "Well, you got the avocados. Bring them in and we'll refund your money." Apparently, he wasn't listening, so I told him "Look, I don't have 56 avocados; I got 5 and I do I have to come all the way back to get my refund tonight." He was very impersonal and impolite to say the least. So after giving him all the cash register numbers, etc., I went back to the store.

Customer Service was closed. All 3 open lines were packed, and I couldn't even ask a question from the busy cashiers. So I went back to the front and asked the greeter, and he brought me to a cashier with another attitude saying he'll just have to wait a couple minutes with a never-ending line in front of her.

After five minutes of watching her cash out people, I saw another employee with a cash drawer coming in, so I asked her to help me. And she knew, so she asked the busy cashier and she told him to start the other register and she'll get there when she 's done. The other lady was OK, but she didn't know and took another 10 minutes and told me she had to refund my money then charge me back. I told her "Look, no offense, but can you call Julian, the assistant store manager I talked to on the phone or get some here that knows how to refund back to my Wal-Mart card."

So she went back to the busy cashier with an attitude and asked her and told her I wanted it refunded back to my card. She then asked her "What's wrong?" She explained to her I was charged for 56 and only bought 5. Finally, after her line and all lines were empty, she came over and refunded it back to the card. This was now past 12:15 am.

I work as an associate for Home Depot, and customer help is supposed to be our first concern. Radios are given to associates to get that help. Not even the Wal-Mart greeter has a radio. As for Julian, the assistant manager who got me so teed off to start with, I never saw after getting to the store. And by this, I could understand why everyone at this Wal-Mart has problems because the managers don't care.

Obviously, I can't do anything about Wal-Mart and their attitudes and have to return there almost every day. It's like going to the dentist for me to go back, but I want this letter to hopefully get back to Julian, the assistant manager and the senior cashier with an attitude to ask them how they would feel after working 8 hours and tired about being done this way. Wal-Mart, you need to give the greeters radios and have a least one supervisor up front looking for problems.

According to the posted "scanning-code-of-practice price-accuracy-guarantee" at each cash-register, the customer gets the first item free, if the item scans for a price higher than the shelf-marked price. Instead, she started harassing us and arguing, and refused to get the store-manager as per our request to her.

Then came another "customer service manager" [with a name-tag Jennifer]. But no requested store-manager [in spite of our repeated requests]. We were not permitted to get a photocopy of the incorrectly marked shelf-price-sticker. Obviously, it is evident that [at least in this case] Wal-Mart is misleading consumers about the price and over-charging the public.

I told the manager the circumstances, and she absolutely refused to take it back! It was still in the package, unopened! I have spent thousands at your stores, and this just sucks! I have also purchased after-season Christmas gifts for Christmas 2010, and now, I am sorry that I did. What if something does not fit?

Is Ferry Farms store #2520 just ignorant of the overall policy? If so, then they need to get on the same wavelength as all the rest of your stores! Nothing is more frustrating than to go to checkout and have someone refuse the ad. But I have to say that the checkout girl was very nice. However, her manager, two aisles over, was not at all! She was downright rude!

I have shopped Wal-mart since Sam started his #2 store in Harrison, AR; and I know for a fact he would not tolerate rudeness of any kind toward anyone! To have the good old days back! You could shop his stores and always know you were getting the lowest prices (Wal-mart won't be undersold!) and enjoy your shopping experience! Guess not anymore. Maybe, it is time for me to check out the other local grocery stores. Surely, the experience will be a lot more enjoyable!

On March 29th, I filed an incident report because while putting freight away, my back snapped. So thinking it may have just been a strain, I talked with management and decided to just go light. On April 11th while putting freight away, again I lost feeling in my legs and extreme pressure pain in my lower back. Scary, management and I filled out the necessary forms and I was escorted to the ER.

The ER doctor gave me restrictions of 5 lbs, no push, pull or repetitive bending at waist or hips, and then sent me for an M.R.I. I followed up the next day with the corp. doctor he was going to just call it a strain until I had mentioned that an M.R.I. had been done. He gave me restrictions. I went back to worked where he called me with the M.R.I. results. He stated that there were findings and damage.

I continued to work light duty while taking ** and a muscle relaxer. I worked until Thursday and returned to the corp. doctor on Friday. He explained how there was not this but there was that and on the M.R.I. results. He gave me restrictions of 30 to 40 lbs., more scripts and chose to keep me on and follow along until I was seen at the "Spine Center". Saturday morning, I awoke and the pain and pressure were terrible again and still is. I have had to call into work because my legs fall asleep when standing and weakness overcomes me. My next appointment is with the corp. doctor this Friday.

Last week while I was at work, the Comp. Specialist for Wal-Mart tried calling me twice when returning the call, I left a message. I called again and again and held my phone to my side, no calls. Yesterday, I called there and the receptionist tried getting through to any and all available workers on board none would pick up. I received a letter in the mail stating my claim has been suspended and Wal-Mart may not cover a thing if I do not reach her. So I am home again holding onto my phone all day. I am so stressed, confused and in pain.

I have gone over this contract several times and all it says 30-day exchange but nowhere does it say, unless you crack or anything that may happen to your phone that you cannot exchange it. Also, I was under the impression that Walmart has a 100 percent satisfaction guarantee. I am very upset not only about the customer service, but the contract that I signed was not upheld by the associate I dealt with. I have sworn off shopping with Walmart ever again due to the disrespect I received.

Today, I was standing in line #15 or # 13, the time frame was approximately between : 11:00 A.M.and 11:30 A.M. I was just standing in the line to purchase an item. Then it appeared that I was possibly bumped into twice by what appeared to be a very heavy set lady. She appeared to be about five foot seven. Approximately about two hundred pounds. She had a green or aqua short sleeve shirt on. Dark pants. I looked in some shock her direction. She appeared to have a very angry look then smiled then said sorry. This should have been addressed by the managers. Are they required to monitor the lines . Their incompetent behavior some how appears to be chronic.

Note: (We do not bump into someone that we do see then say excuse me. We politely acknowledge the existence of a person. Then politely say excuse me. Then we wait to see if they acknowledge our existence. To stay within the law, we then wait to see if they move. If they don't move, we then walk around. If this is the only way to go where we want to go, then we go get a manager. (We do not bump into someone then say excuse me).

This is assault. California Penal Code: 240. Even if the person said excuse me. Why because they have eyes to see where they are going. This ladies actions were rude, self centered, arrogant and appeared to be biased. The managers appear to be very incompetent. They just stand at the podium in the front of the store .With their minds in la la land. Today I spoke with assistant managers: (Venisa and Sherrie). Both appeared to be female Hispanic adults. I first went to; Venisa then Sherrie. I informed Venisa that I will tactfully be confronting the boyfriend or husband of the female that bumped into me. Then she pointed me to Sherrie.

Sherrie was informed by myself that I will be speaking with the husband or boyfriend of the female that bumped into me. I informed Sherrie, the Walmart manager she was informed in case the husband or boyfriend reacts in a hostile fashion. I did speak with the husband or boyfriend. This was in the presence of store manager: Sherrie. I tactfully said,"Excuse me sir. " Then I continued," sir I was standing in line and you're wife or girlfriend bumped into me. " His reply was," She said excuse me." So obviously her boyfriend or husband considers it is ok, no laws were broken. Then possibly California Penal Code: 240 does not exist.

What he exactly meant in his response was: (Me and my wife or girlfriend are exempted from any wrong doing. We are exempted from adhering to and complying with the laws of the state of California. Because we are special. This is the impression I received in his response. NOTE: As stated previously we don't bump into some one then say excuse me. Suppose some one just had back surgery, post knee injury, a lady has arthritis or a women is holding a baby. Is this different?

Are we going to bump into them then say excuse me? This is the same store that charged me twice for a cell phone. Yet the male Filipino manager indicated all the paper work showed I only paid for one. (If this store does have incompetent store manager that cannot monitor the lines. Then perhaps signs can be posted in plain view. That read as follows: No cutting in lines, no improper etiquette will be tolerated, such as bumping into people that is completely unavoidable. Such actions will be just cause to ask you to leave. This will help prevent problems also like the father that appeared to be a victim with his child at this same store. This will prevent other customers from touching any other customer in appropriately.

This is store:: Walmart : 13331 Beach, Boulevard, Westminister CA ,92683-9207. ( 714)799-0020. I asked Sherrie for a store incident form. She indicated there was none. This is in excusable. A big store like this and does not have customer complaint form. Does mean the Tungan or Somaoa ladies actions were approved of. All Sherrie indicated was file a police report. After I informed Sherrie about the actions of the female that bumped into to about possibly twice. The couple was still allowed to shop in the store. (Is loss prevention sleeping or only watching for in house thefts)? Will the store video mysteriously be taped over, lost, misplaced)? Or unjustified assaults don't matter in this store? Perhaps this is how the man previously touching or talking to some one's child inappropriately was able to get away with it, why? Was loss prevention told to turn a blind eye? Only to keep their eye on pretty girls and those stealing? Or were they sleeping on duty?

Her conduct was unprofessional and distasteful. I asked for the manager. I had came to the store to shop and was then treated harshly for no apparent reason and I received a full refund. I spoke to the Assistant store manager Pamela, who informed me I could not be told what will happen to Avil, who was still behaving erratically and bursting out her own name. It also seemed to me that Avil discriminated against me for my speech impairment. No customer and customers with disabilities should be treated with disrespect, this type of nasty temper behavior should not be tolerated. I believe she should be fired.

Avil ** behavior seemed like she has done this before many times and she smiled and laughed about the matter while talking to people in management like nothing was wrong and like they were her friends. I still do not know if she's been fired. She was not sent away from the cash register by Pamela. I believe this matter was not taken seriously and I even email Walmart customer service to send my complaint to the corporate/headquarters-still no response from them. I will not shop there again.

It may not be the cashier's fault that the soap spilled onto my carpet in the back of my car, but neither it is my fault. I did nothing but place the bag into my car. I would think, in the interest of goodwill and customer relations, Walmart would replace the bottle of soap free and pay to clean up the mess the soap I bought from Walmart made in the back of my car. It is a small price to pay to keep a devoted customer returning and shopping at Walmart.

Not only do the tanks look horrible at all times, but last week, I found something that looked like big bunches of electrical tape inside of one of the tanks that had several fish inside. Most of them dead probably because of whatever this stuff was. It was disgusting. Another time I purchased fish, the girl that finally came to help me didn't even know how to retrieve fish from the tanks for customers. She told me that she had never worked in that department before nor has she had any experience with fish. I was mortified. This company is renown for its reasonable prices and wide array of available items to purchase, which is great and I am a big supporter of that but we are talking about live stock here and nobody ever seems to know how to take care of this department.

I've been told in the past that nobody has worked the department in days to weeks, which means the fish aren't even being fed. I'm sorry, I know Walmart is a very busy place, but if they can't keep their departments staffed and it's to the point that inhumane treatment is becoming a problem then this company should no longer be able to sell fish or any other live products! Who can I contact about this? I know I am not the only consumer with concerns. It seems as though your website has been swarmed with complaints similar to mine. When is somebody going to step in and try to do something to stop this?

I left and went home and called the corporate office. They assured me that someone from priority would get back to me in a couple days. Well it's been over a week now and still not a word from them. It seems like they could care less just like the girl that works there. I guess I will take all of my business elsewhere. It's a shame that they don't stand behind what they advertise.