Wal-Mart Reviews

I am beginning to get very tired of shopping in this store. Every time you go inside this store, they have taken another product off the shelves and the things they take off the shelves are products that are most commonly used. The other day, I went into the store to get Ziploc bags for my vacuum sealer (to keep foods fresher longer) and they have pulled that product from the shelf. They did not have my daughter's baby wipes that as most of you would know is a very important item in a baby's life. In our town, we don't have very many stores and Walmart used to be the most convenient. We had everything we needed in one store. Now, you have to go to 3 maybe 4 different stores or else you have to go to a completely different town because our Walmart is no longer capable of meeting the customers needs!

I see everyone posting their complaints about Wal-mart, and I thought I was alone until now. I was injured (check my post from June 2009) while working a 13-hour shift. I only worked those extra hours, because I was asked to help out because it was the first day of trout season and people would be coming in all night for their fishing licenses.

On Jan 2, 2010, I went to Walmart to buy my family some fish and it was heart-breaking. There were several dead fish stuck on the filter. The area stunk from the dead betas that had died from not having enough water to live in. The fish that had survived had ick. It was awful. How can they sell fish?

On January 2, 2010 at 19:47 pm at the Wal-Mart store in Hernando, Mississippi, I purchased a number of items, including groceries, as I often do. I checked out at register # 4. I purchased a case of Moist and Meaty dog food. I climbed up three shelves and into a small area where there was one box/case. My husband was present with me in the store and assisted me, no associates appeared accessible. I did not have the dog food upon arriving at my car. I returned to the register and spoke with the cashier and she said, "I put it up there and you must not have got it. I can't help you, go to Customer Service.”

I have a problem with their return policy on a book. I purchased a book for Christmas present for my husband. He received two copies for Christmas, so I tried to return my copy January 1, 2010 at the Fuquay-Varina store. They told me the return policy for books was three days. The Wal-Mart website indicates something different. Please do not buy books at WALMART! Result: loss of $20.

We bought an Apple iPod for Christmas gift and the extended warranty from Wal-Mart. We thought we had bought a new iPod. The one they sold us was a display and did not tell us is was a display until it was paid for. It didn't work, so we returned it to Wal-Mart for an exchange or a refund. They said that nothing could be done, the time to return had expired. We asked to see the store manager. We waited for thirty minutes, he never showed up. I tried to call Wal-Mart office to complain about it keeping getting busy signal. Is their anything do to get this fix or not?

Walmart Supercenter is by far the most atrocious place I ever had to work. All of the so-called managers are very disrespectful, and they try their best to humiliate and degrade their associates. They overwork the workers and offer them no overtime and, in fact, they make you take off your overtime. I am currently in the last few months of graduating from college, and I cant wait to walk out that door. I hope that the employees that I have grown to love will get over their fears and start a union. They deserve to get treated with some dignity. I hope President Obama will do something about this corporation because like they say, "what goes around shall come back around". Karma will catch with them. God sees all.

I called Walmart to get the Vision Center, and the phone operator said: “Please hold, I will page them." I held for 5 minutes, no answer. I hung up and called back, and she told me to hold, “I will page them.” I held for 5 minutes, no answer. I was upset and I hung up. I did not get the service I requested, and I did not get the Vision Center. All I wanted was to speak to a Vision Center associate to order my contacts. Now, I just have to drive down to Walmart so I can order the contacts in person? No. I am a customer, and I should get the service available to me. So here I am typing up a complaint so my little customer voice will be heard; and now when I am done, I will call a manager and tell them all about this incident. What kind of customer service is this? Poor.

On 12/31/09 at 12:20 am, I was sold a Braun Electric Shaver. When I opened the box, the device was used and it was the wrong device. The shaver had visible scratches on it and appeared as if someone had just used it to shave. Dirt and hair were on the device. The electric shaver cost $215. I attempted to return the shaver to the store a couple of hours later, but since the device was not the device that was on the box, I was denied and told to wait for a phone call or to call Braun.

I, my husband and mother-in-law went to Wal-Mart as we often do. My husband is disabled, with diabetes, and is on home dialysis. He cannot walk and was using the scooter that Wal-Mart provides. When we got there, I and my husband split away from my mother-in-law and noticed this strange man peeping at us around the aisle. I didn't pay a lot of attention until I kept noticing him, and when I would look at him, he would jump back and hide behind a sign or whatever he could hide behind. This went on for about 45 minutes. I was very scared and my husband wanted to confront him and ask him if we could help him, but I didn't want to because of all the people out there who are unstable and you don't know what they may do. Anyway, I left my husband and went to talk to a manager. I pointed him out to her and he was still watching my husband. She told me she would watch him.

My daughter, Mckayla **, who is 16 years old worked for Walmart for 3 months. She was a cashier at the Bloomington, MN store. She had a security person which she knew had come through her line with a hand full of candy. He told her to put it in a bag and give her a fake receipt. He did not pay for the candy. My daughter was called in the office two weeks later and fired for this. She thought the security person had the authorization to do this (an authority figure). She had other people in her line and the security person hurried her and told her what to do. I think this was kind of trickery because she would not let any other person do this. She should have just got a warning for this. She was well-liked by co-workers and managers.

I was looking for a Crayola present for Christmas. I went to Walmart in Waterdown and asked the employee in the toy department if she could check to see if they had any in stock. She informed my husband and me that she couldn't check, but if we went to customer service, they would check for us. We continued to do this and waited for approximately 4 minutes before someone came to help us. When we informed the clerk what we wanted and what the clerk in Toys told us, both clerks looked at each other and laughed. When we got upset and said that maybe the staff should be trained better, she said that she could go down to the toy department and check. We had already done that. I really appreciate being laughed at.

Customer service and the electronic department - I understand policies and laws but if the company fail to show these policies and laws (in each dept that the policy applies to) so that all the customers can read them, then the company is providing poor customer service. I have no problem with their policies and laws, but give me a chance to know about them before I buy the product. There are no signs stating that you cannot return or exchange Xbox 360 games nowhere in the store or on the receipt. Even if it is a federal law, all companies should provide this information so that customers can read and have the opportunity to make a choice in purchasing the product. These games aren't cheap!

I purchased an iPod for my wife for Christmas on 12/15/09. When my wife opened it and went to use it, it did not work. I brought the iPod back to Walmart where I purchased it and had paid in cash. I told them the problem. They said, "No problem, we will exchange it for you." When they started the exchange, they realized that the serial numbers in the product and the case didn't match. They told me I was a thief and I was trying to defraud the store when in fact they were the ones who were defrauding me. I bought the product there. It is not my fault the item in the case does not match the case number. I brought back the item I purchased. I am the victim, and they are the ones who are ripping me off. They told me there was nothing they could do, "go home and call corporate," which I did. Of course, I still have heard nothing.

I purchased an MO from the banking department in Walmart. It cost me $.42 for the MO. I was okay on that. I sent the MO to its destination but it was returned unopened for some reason. I took the MO back to Walmart and they refused to give me my money back. They gave me a form to mail to the Money Gram people in MN. I filled out the form and then needed copies of the MO. I had to go to a copy place and pay for a copy. I also had to put a check for $12 in the return envelope for handling. So far, the MO cost me $43 for the money order, $.42 for buying it, $12 for getting my money back and $.42 for mailing it to Money Gram.

I entered the store on my lunch hour (half hour) to pick up a few items as I usually do since it is convenient - close to work. After gathering my items, I was unable to find one last item and so I asked at the service desk if they could point me in the direction of the item. The gal behind the desk (barely spoke or understood English - not from this country) called the manager and I was able to ask him where I could locate the product. As I walked down the aisle, I knew right away that he had steered me wrong as the item I was looking for was a refrigerated item, not a canned or shelf item.

I purchased a can of green beans from Walmart. When I opened the can, it was half filled with something green and smelled like sewer. I almost poured it in the pot to serve to my family. This was not just spoiled green beans. It was something else because the smell was something that should not be in a can. It stank up my kitchen. Can #1FSG 83252 01:18 BB 11 20 11.

On the afternoon of Dec. 27th, 2009 at approximately 5:45 pm, I went into the Wal-Mart store to purchase a battery for my Seiko watch. I showed a young Hispanic man my watch and asked him about how much a battery would cost for my watch and he replied that it would cost $5.41. I asked if he had one in stock and he said that they did not put batteries in watches that they did not sell. I said that I would put it in. Then he began acting rather "put out" that I was pursuing purchasing a battery. Then he said that he would have to see my watch in order to tell me if he had the battery in stock. I assumed that he was going to open the back of my watch to find the number of the battery. He turned over my watch, looked at the back, then handed my watch back to me and told me that since the number was "not" stamped on the back of my watch, he could not sell me a battery.

My husband bought a Wii from Walmart the day after Thanksgiving at the Madison Walmart. As Christmas approached, we decided to return it to buy other gifts instead. On December 23, 2009, at 8:30am, I called the Springfield Walmart to see if they could look up my receipt. I gave ** my info from my bank statement. She said she would call me back once she found it. By 11am, I had not heard back from her so I called back. She told me her supervisor couldn't find it. I asked if it would be a problem to return it, and she said she was not allowed to tell me over the phone but I can come into the store and she could take care of me.

Advertised was an Emerson 32-inch TV sale for $248.00 (starting at 5AM on Nov. 27th and lasting until 11AM or until sold out). I am unable to get to a store, so this was my chance to get a nice gift for my wife for Christmas. I checked online at 2AM (regular price was $348.00). At 3AM, still $348.00. At 4:05AM, sold out and the sale had not even started. There goes my TV. How can you sell out an hour before the sale starts? So much for good business.

Merry Christmas to all. I wanted to purchase a microwave oven for my son who lives close to the store mentioned above. I called them and offered to give them my credit card to make the purchase. The girl kept me on the line for 20 minutes and then hung up on me! I called back and this time had another girl; they never give you their names. They finally suggested buying online, but their location is not an option available in the stores that can receive the goods. I asked if there was another location close by. They replied it was 15 miles away! Wanted to purchase a Walmart gift certificate in Canada and send it - no can do, not allowed. It’s hard to know what location to have it sent to if you don’t live there. The girl could not even spell the name of the other location!

I took in a receipt for a purchase I had made a couple weeks before and took a sale flyer of another store that had the item on sale. I first asked at the front desk about the price matching that Wal-Mart does and she said to ask the customer service manager. I went to her with the sale flyer and my receipt and she said they only match prices within the Castle Rock area. I have worked at Wal-Mart twice in my life and have never heard that one before. I have also recently heard a TV commercial that said if there is a better price out there, Wal-Mart will match it. Needless to say, I unwrapped the Christmas gift and got my money back. The other store got my business.

I was at Wal-Mart on Dec. 23, 2009. I asked for two packs of Kool Milds in the blue box. I handed the lady some one's and she counted them. She said there was nine so I got four more since the total was right around $12.46. I said fourteen and then said no, thirteen. She said, "Ma'am, would you please shut-up? I'm trying to count," real sternly. I said, "Give me my money. I don't want them," and shoved the cigs back at her which I'm sure one pack hit the floor. I told the supervisor on duty and she said she would take care of it. She talked to the assistant manager who said he would check on it but didn't even take my name.

I ordered a baby doll stroller, doll crib and highchair for my niece for Christmas on 12-13. I received the doll crib on 12-16 and the doll highchair on 12-17. All items were on the same order. On 12-18, I began emailing customer service about the status of the doll stroller. The only response I would get was an automated generic response. I emailed them for the next couple days with the same response. Finally today 12-23, I received an email from them saying that they had lost the stroller and could either refund me or replace the item. If they were to replace it, they said it would not be here in time for Christmas.

My friends and I are very disappointed in Wal-Mart. We were told by some employees that they were told that they could no longer say Merry Christmas or play Christmas music in this store. It's pretty sad in America when these things happen in a so-called family store. We will not shop at your store any longer. We use to love to shop and listen to Christmas music in these stores. I'm so sick of this political correctness. What's happening to America? It's very sad. We have hundreds of people in our church alone who live in this town who are sick of this. We will not be shopping at this store any longer until you change your policies. The word has been passed around about this so it's up to you. Merry Christmas.

Walmart sells for less - this is a farce. Several times I have checked on the price of different items between Merrill and Wausau stores - a lot of difference (buddie heater, $20.00 difference). I was told to go to Wausau to get it, so I did. I told Merrill about the price on Red Devil ($2.00 a quart). What is wrong with these stores? I live in Merrill and have to go to Wausau to get a better price. This is not right. You advertise sell for less and price match when you don’t even match your own stores. Others feel the same way. We would like to keep our money in our community. Am I wrong or right?

I arrived at the store with my grandfather, who is a frail and an 89-year-old man. We were there to purchase a 50-inch Sony TV. Upon purchase, I asked the associate if there was someone there to assist my grandfather and I with the loading of this into our car. The associate answered, "No. I am short 9 people as it is." With this response, my grandfather and I had no choice but to try to load this TV that weighs over 100 pounds into his Ford Escape.

I went to return a 32-inch plasma TV I bought at Walmart (August 2008). The manager approved my non-working for a return. I went to find a TV and did an upgrade and pay the difference. When I went to check out, one manager said no and then another manager came up and said no. Then they called a 3rd manager and she said no. Earlier the first manager said yes and at the desk with the other 2, she said she got in trouble for returning something earlier. Walmart needs to honor my $518 funds after they said yes in the first place for return of my non-working TV. Thank you.

Let me start by saying usually my experience with Wal-Mart is a pleasant one, however, when I made arrangement to have family portraits taken this year, it was anything but a pleasant experience. I had called Thursday the 17th of December at about 2:00 pm. The gentleman that was on staff in the photo department was extremely rude. I had called to ask him if there was any available time on Friday the 18th (which was the fallowing day). I apologized that it was on such short notice. He read off the available times which were 9:00 am, 2:00 pm, 2:30 pm and 5:00 pm. I asked if it would be okay to reserve the 2:30 pm for our family pictures to be taken and instead of answering professionally and respectfully, he responded, "No, I just read all those times off for no reason." I felt very disrespected and humiliated, however, I decided to look past it and continued to make the appointment.

This store has been recently converted to a Super Center but it lacks in so many ways of filling its true potential. The store is not complete. It is next to impossible to find anything. There are so many items and/or departments that have been deleted that it's just a bigger Walmart. We have shopped there for years but we are willing to drive out of our way to go to a different retailer instead of putting up with such a disorganized mess of a "Super Center".

In the last 18 months, I have bought four (the same phone with caller ID and answering machine). All 4 answering machines, part of them quit working within a few months. You really should do something. A phone should last for years, not a few months. I've had it with your phones! I expect to hear from you!

I have a complaint in regards to the way Black Friday was handled for this particular Walmart store on 135th, Crestwood. IL. Some of your big ticket items were given to other customers prior to the 3:00 am schedule. They were given to the customers on Thanksgiving Day, and I am not talking about 12:00 am either. When Walmart states one thing and another store does the opposite, then there is a problem. I was there waiting early as stated and all of the numbers given to customers for the 32-inch Emerson HDTV TV were gone. I know you stated limited quantities, but the tickets were not passed out at the slotted time. If I had known that you had to be there on Thanksgiving to receive a number for this item, I would have gone that day.

I was shopping in your store on Tuesday evening at 8:00PM. I waited in line for exactly 29 minutes, only to have to use the stupid self checkout. The one and only register open was the tobacco isle. The customers were lined up all the way to the children's dept. I can't believe with all the money that this place takes in, you can't have more help during the holidays and more. I was so angry when I left this place that I don't intend to return. If the management was any good, they would see to this. Also, the shelves in the grocery department were empty. I went in for cereal, chips and a few more things, and the shelves were empty.

My fax machine quit working on 12/16. I keep spare ink jets for all my office equipment. I went to Wal-Mart (Peyton, CO) to buy a new fax machine, taking an ink jet from the old machine with me as I was certain a newer machine would take a different ink jet. The 'wheel chaired man' in customer service treated me as though I was a criminal, and he said if I didn't have the receipt, there was nothing he would do. I would have been happy with a store credit as I am in that Wal-Mart nearly every Saturday. I will never return to Wal-Mart. I am by far not a criminal. Staples was happy to take my $200.00 for a new machine and cartridges. I have just called the same Wal-Mart and spoke with a day manager; he didn't care either. They have just lost over $1,000.00 a month from my one stop shopping, and they don't care.

Truly disappointed. After lightly looking for four years, I recently fell in love with a comforter at my Lafayette St Rd 26 store. On my second visit in, to admire it again, I found it to be marked with a clearance sticker. At first, I was excited but then noticed they only had one left - a king. When I asked in the department, I was told there were no more on site and they didn't know how they could assist me. So I began looking online and after looking through the 5,672 bedding matches on the site, I found none was for this brand Maria or resembling my bed at all. Then last night at 10 pm, we decided to go get it. We finally found a sales clerk in jewelry who was bummed that I asked for help and I ended up asking her three times to maybe find out if there was another store in town that might have a queen. She was upset that I she didn't have a UPC for that item. I have worked retail and know that there was maybe a couple digits difference. She finally said that there were two at the south side store on 350. I have been ill and decided I would wait and go today after work.

We have always bought your Great Value Wal-Mart branded tissues for the quality and price; however, this may be the last time. The last seven or so boxes must have been packaged wrong because it is impossible to get any tissues out of the box without tearing a piece off and wasting many tissues until you finally come to an area in the box where the tissues are packaged correctly. We are pulling the correct tissue to first start the box. That is not the issue. Thanks for your time.

I ordered two 5x7 digital prints to be picked up on Dec. 9, Wednesday. I really did not need the photos until Dec 11, Friday. So I called that morning before going over to pick it up in the afternoon. The customer service at the photo department told me to check back tomorrow, Saturday. I contacted Customer Service for the Photo Department on their website, and they suggested me to "contact your local Wal-Mart store to see if your photo order has arrived." So on Saturday, I called again and they said they still don't have it. On Monday, it is still not there, but they guarantee it to be there on Tuesday. Yesterday, Tuesday, I called again. I was put on hold for 30 minutes, and no one got back to me. I went there today, Wednesday, and no one at the photo center is available. My order should have been ready for pickup a week ago. I have been contacting Wal-Mart via phone, on the web/email, and in person, but no one knows why my two digital prints have not been printed yet. What is so difficult about printing two photos, and why is it taking so long? No one can even give me an answer.

I was working overnight shift. They told me work on dairy. I tried on the pallet up to 8 feet and carried on boxes over 50 pounds. I Iacked help. Brad did not help me. How I got injured? Boxes fell on my head through my shoulder. I told them the injury, but Brad and Barbara, the overnight managers, did not help me. Later, they said we don't have report paper and that we could not send a doctor. They relieved me from the dairy section to go on light duty or lay down in the pharmacy section, until the personnel office would be opened by 7am. None of these were interviewed. Ms. Jessica, who is the personnel manager, was helping me to fill the injury accident report.

That story on 11/29 about Black Friday sales and being sold out before opening is absolutely ludicrous! That is what the spectacle of Black Friday is about! Everyone lines up for door busters and the ads themselves say they are extremely limited quantities! I have been "BF'ing" for over 7 years, and everyone I've run into, always knows the deal: first come, first served, and if you want to guarantee a purchase, be the first 5 in line.

I have an old card, which does not have a three number code on the back. My daughter tried to order a computer online, December 13. But when she got to the third screen, it asked for this code. Since there wasn't one, she shut down the process and figured that was that. I called customer service on December 14 and told the person this and asked for a new card. I was told one would be sent in 5 to 10 days.

On Friday 12/11, I stopped by this supercenter on the way home from work and purchased 26 grocery items totaling over $75.00. Upon returning home, I realized two items missing; both meat and both rang up together and obviously bagged together. Not a lot of money but the lambs’ breast was for dinner that evening (a special meal).

I was looking at a set of Winchester knives in a tin. I noticed that the cardboard boxes that these were contained in has $19 on it, but then I looked up and saw that the big white numbers above them (which, since those are changeable through the season, I assumed was more up to date). When I went to check out, the scanner brought up a price of $19. I told the cashier, who was very helpful, that it was really $9 and she brought someone up after a fairly long wait. That person, apparently the manager, asked what the problem was. I told him where the price was and he went to investigate. Approximately 20 minutes later, he returned. He informed me, not without some attitude, that it was in fact $19.

I went to Advance Auto to make a purchase (by check). The store refused to accept my check stating Walmart had reported a returned check to Telecheck. The Advance Auto clerk recommended I go to Walmart to resolve the matter. I spoke w/ **, manager at the Taylor Square Reynoldsburg, OH Super Walmart. He took my information, looked up the information reported to Telecheck and informed me that the information reported to Telecheck pertaining to a "Tim **"did not match my information.

Recently, my husband's debit card numbers were stolen and a purchase was made through Walmart.com. Fortunately, we caught the purchase early and called Walmart and had the shipment stopped and the money to be returned to the account within 5 to 7 business days. We also faxed a request to have the information of shipping sent to us so that we may prosecute the perpetrator/s. We called back in 7 days and the items had been shipped out to someone who we are not allowed to know about. Walmart now is not willing to give us a refund or give us shipping information of items we purchased through a criminal act. We will go to the bank tomorrow in hopes that our bank will be understanding as we were already there last week and told them Walmart said they would credit our account. How can Walmart use stolen funds without discretion and offer no solution to this matter to someone who has been victimized through credit card fraud?

My husband bought me a Kodak Easy Share Camera from Wal-Mart for Christmas. He went ahead and gave it to me so I could photo our kid’s Christmas programs at their school. When I opened the box, I noticed there was a piece of the camera missing, and it had a very large dent on the bottom of the camera. The camera looked used. My husband and I were leaving to go out of town the next day so he said when we got back, he would take it back. We returned home a week later. And the night we got home, my husband and I took the camera back to Wal-Mart. When we arrived, the lady at the door scanned the camera and put a price tag sticker on it, $298.77. So we walked over to customer service and Sonya (they would not give me her last name) was working. There was a gentleman and his wife waiting and told us to go ahead of them, so we did.

I visited this Walmart on Dec.13. When I paid, I gave to the cashier $220 cash. Then I paid with my card $32.08. When I got home, I checked the receipt and the cashier only registered $200 cash and $32.08 with my card. Then I called the store to let them know what happened, and he told me that he cannot help me because the transactions they make on the day and that stuff. I work in a store too, and I know how much money you have in each cashier and if you have extra, that means I'm not lying. I go to Walmart very often and this never happened before. But the worse was the way of the manager - he didn't say sorry or I checked if there is something they can do about it. I think like in every store, the customers are very important and I think you have to take care of them. And this is not the first time I have a problem in this store and the managers don't know the way to help the people.

It said it was Walmart. Pay $1.95, enroll for a month in their savings program and receive a $25 Walmart card. Walmart never heard of it, and I can't get through on the email address they gave. I'm worried my debit card is compromised. Not to mention, $1.95 is a lot to me and they may start charging me for a service unavailable.

My family and I visited your store this afternoon and purchased $155 worth of items, after waiting in line for almost 30 minutes. I understand during the shopping season, lines will run long and I'm okay with that. When we got home, we realized that an item was missing from one of the bags - a universal TV remote containing 2 remotes (value of $16). After checking my receipt to verify that I was charged for it, I decided to call the store. Not once but twice, I was put on hold for over 20 minutes and then disconnected. My wife decided to go down to the store and speak to someone in person. She called me explaining to me that management decided that we were most likely lying to them and refused to honor our claim. Your company treats its customers as if their money and time is of zero importance and then after making an error and without a simple review of a security tape, decides instead to accuse them of being thieves. I hope your Christmas is full of happiness and goodwill toward men - because your store's employees lack both.

The rudest customer service ever. The only damage that occurred here is the loss of a customer to Walmart, which will in return affect their bottom line sooner or later.

i keep getting text massage saying my Visa card ending in ** has 0.00 in it. I called the store and told them that I was getting this text message. He said I promise you Walmart does not do that. I don't even have a Visa card from Walmart and was afraid someone may have stolen my personal information. I still get these text messages and still have been trying to reach Walmart corp. to have this stopped. But I can't get a real voice to talk to.

I recently purchased Sam's Choice purified drinking water with flavor-enhancing minerals. It doesn't contain minerals; it contains chemicals (I made them in Chemistry class in high school). After drinking approximately 20 fl. oz. (2 bottles), I experienced a sort of heartburn (which I have never gotten ever in my life). I then experienced a heavy metal taste in my mouth! The label says "purified" and I thought I was buying good quality water. This water is horrible and someone needs to let the manufacturer know just how horrible it is! The label needs to be changed to putrid. I plan on returning the unused portion for a refund. This water cannot be good for normal human being consumption!

Why don't you let people take carts to car...all others do!!

I purchased a pair of pajama bottoms on Friday at St. Charles Walmart for $9. On Monday, my wife saw them for $5. Tuesday morning, I went for a price adjustment of $4. An asst. mgr. or mgr. was called. She said the price should be $9. We walked back to the rack to see the price of $5. She said they should be $9. She called two other girls to change the price. She told me I should not have to refund the difference of $4. You should go back to St. Charles store, not here at Bloomingdale, IL store. She said she would do it for this time only and I did not take the $4. I purchased another, paid and added the $1 plus tax. That evening, I called the store and spoke to asst. mgr. Shawn. He was sorry for his employee's bad service and he said, "in retail, we have to honor our pricing mistakes."

It is sub-zero wind chill here in Normal Illinois and you guys think it is as warm as Arkansas. Sorry but I could not spend too much time in the store because I was freezing and had to leave, complaining to every employee that works there with their sweaters, coats and gloves on. Also the Salvation Army kettle should be able to stand inside the door and collect their money for a good cause without freezing more outside than inside. The big chair grocery stores here in Normal have the Salvation Army guy inside their doors keeping warm, which is a very nice thing to do.

I am a single mom on disability with two young boys. I made arrangements with a babysitter (which I had to pay) to be at my house by 3:30 AM - the morning of Black Friday. I was at the Walmart by 3:45 AM. I was going for the Nintendo DS as I needed two of them for my boys. They were advertised for $98 and I couldn't get them any other way on my income. When I got there, the place was packed as expected. I asked an associate where I would find this item so I could be in line before 5:00 AM. I was told the very back of the store.

I stood in line for almost 5 hours on Black Friday to get one of the $198 laptops. I thought, "I am doing good," got the laptop home, gave it to my husband (early) and the screen is busted. I took it back and the manager told me that there was nothing she could do but give me my money back. I looked online and saw that they had the same laptop at Walmart.com; so I asked why they cannot order one and have it shipped to the store, online price was $328. She told me that she could refund my money and I could order one online. I explained to her that I feel I should not have to pay full price, when it was not my fault it's broken. She got very impatient with me and told me that the only thing she could do is give me money back. I will never shop at Walmart on Black Friday again.

Walmart failed to honor prices from another store's ad as they promise to do.

I purchased a Vizio 42 inch TV and wall mount. The TV works fine. However, the contractor says the mount will not work; the parts are still in plastic. The contractor tossed the box, I paid cash and I have ripped apart my house for the receipt. I do not expect money but at least store credit. Customer service would not even look at it or call the manager. Gee, in this economy we all go to Walmart. I am a doctor and this is no way I practice. I will tell all my friends, clients, and family to stay away from Walmart. I have called 1800Walmart and I have e-mailed them. They just do not care.

In the past, I have spoken to various employees at Walmart asking them what they can do about more humane treatment for the beta fish and tiny frogs they keep in tiny cups of water with lids. The water level is maybe 3 inches high. The cup's width maybe about 2-1/2 to 3 inches. These poor creatures are obviously despondent, always floating against the bottom of the cup since there is absolutely no room to swim. The tiny frogs just float in place, never moving unless you jiggle the cup. They do not look healthy or happy and it breaks my heart each time I walk past that area. Surely, Walmart cannot make enough income on selling these creatures to feel it is necessary to even stock them. I know beta fish tend to fight with one another, thus the isolation. But this is simple cruelty. I don't know who else to speak to that would have the authority to make a decision to stop this practice amongst all the Walmart locations.

I ordered an item online on 11/30 at approximately 8:30. I realized I had ordered the wrong item, and after about an hour, I tried to cancel the order. The instructions advise if the item is still in the processing stage, you could cancel it. I attempted several times and was unable to. I called customer support, and they advised it was too late to cancel. I would have to wait for the item to be delivered at a local Wal-Mart store, pick up the item, and then go to customer service to get a refund, even though its delivery time is not until sometime between the 11th and 16th. I e-mailed 5 times and spoke with customer service by phone 3 times and once with a supervisor, who advised it was too late even though it is still in the processing stage.

The tampons are malfunctioning. They are stuck in the tube. I have had to throw away over half a box. I won't even go into the mess details. I cannot afford to have to throw this many away and I live so far out in the country. Something needs to be done about this.

My girlfriend and I went into Wal-mart on 11/29/09 around 530pm to return an air bed. When I tried to return it, the employees said there was an air bed policy. Now, the policy I see there was this printed out strips of paper taped to their counter. They said they have had this policy for a year now, which I find **. When I bought the air bed a week ago on 11/21/09, there was no such policy! Now, they have these new cut-out papers by the air beds! Ok, I understand if this is a new policy, but it was not posted by the air beds when I bought them a week ago. Now, if this new "year-old" policy has been around. Then why don't you have nice laminated signs by the air beds or by the return customer service area just like every other Walmart policy? Why weren't they posted there a week ago!

As an underemployed and over-qualified person working at this store, my first Black Friday from the other side of the counter was enlightening. Organization of these sales in all retailers could be much better. Give Walmart some credit: they stock much deeper than the 2-5 items their competitors typically deliver, but the volume of customers is much larger.

I spent thousands (almost $3,000) on patio furniture from Walmart. The frames are okay, but the cushions faded immediately. The set looks like it is 10 years old! I want to return the whole thing or have them pay to recover the seats (which would cost more than the originals, I am sure!). The cushions started as a taupe/tan color and within a week, faded to a pukey pink tone, like hot dog barf color. Gross! What should I do? Thanks!

I was on your Black Friday ad online, and you listed Radio Controlled Big Time Muscle Car 1:10 Ratio for $19.00. Your store would not honor your ad. I was told Wal-Mart does not do the advertising for the internet. Wal-Mart always states they will honor any misprints or competitor pricing. I still have the ad if you would like me to email it to you. I would like for Wal-mart corp office to contact me.

I am a 49-year-old legally blind college professor who had, what I would call an unfortunate shopping experience at the Walmart at 2500 S. Kirkman Road Orlando, Florida 32811 on Friday August 7 2009, when I was dressed in a pair of shorts, shoes, and an orange shirt and my grocery bill was approximately $343.00 on this visit.

Wal-Mart is one of the richest stores in the United States and the worst for how they treat their employees. As an employee, you never measure up to their standards. The management staff is horrible. They use threats to fire you, to have power over their employees. I was injured there. They took three months to call me in for a doctor visit and drug test. I had surgery, lots of therapy and year-long healing. A year later, surgery is not paid, for therapy or doctor visits. I felt hurt and betrayed. I was a good employee. I was proud of my job. I took a visit to the store a year after the injury. All of my friends that were left said, "Please, don't come back here. It's gotten worse." I felt sorry for them. It's like they're trapped. They need to pay their bills. They said to me that they are always looking over their backs. I don't want to work for this unfair company.

About 6 to 8 weeks ago, my mom bought a Linksys router and usb card for me. I was wanting a wireless G router for my computers. I didn't know she did this until I was going through her belongings after she died on Oct. 10, 2009 and found the gifts signed to me. Right then I was happy to have a last memento from my mother after her death. But they are defective. They will not stay connected long enough to work. The wireless ability on the router was not working correctly. So, I tried to bring them back to Wal-Mart to exchange them for a different brand, as Linksys is pretty much junk anyways. But I was not able to; they said if I exchanged them for the same thing, I can do it. But they did not have the same router. It was a newer router. Yet it was the same thing, just looked different. And then when I brought them back up to the counter, they decided not to exchange them and that I needed the receipt and all the information that only my mother would know.

I went to exchange a pair of pajamas that were the wrong size. The lady at the counter would not let me exchange them without my ID. Why do they need an ID? What information could they possibly need from it? For something that I spent my money on, there is no reason for them to ask for my personal information. If I don't want to give it, it means I am stuck with a product I purchased incorrectly! I will not be shopping at a store that needs my personal information for no reason.

I had been a salaried member of management with Walmart for over 3 years. I found a new job and my last day with Walmart was October 13th. I still have not received my last paycheck. It has been 4 weeks today. I keep getting the excuse from the market HR director that someone was on vacation and my hours did not get keyed. I am so fed up with all the **. I called the labor board today to get the ball rolling a bit faster. It shows you how they treat and really feel about employees who worked their butts off and left on good terms, huh?

Hi, my name is Anthony **. On 10-28-2009, I was in a very good mood and I decided I was going to buy an Xbox 360 arcade version at Walmart. So, I went to my local Exeter, PA Walmart ST# 1777. As I walked to the electronics department to pick up my Xbox, I noticed there was nobody there. At that point in time, I should have walked out of the store, and then I would not have gone through the horror in which I am going to tell you.

I purchased a video camera on 10-26-08. Sales clerk suggested that I should buy Wal-Mart's 2-year service plan because the flip-out viewing screens are known to break if you just look at them. I then purchased the camera with a 2-year service plan that the clerk told me would cover free repairs or replacement on anything on the camera. On 11-6-09, I noticed that that flip-out viewing screen on the camera was broken. I took the camera back to Wal-Mart and the manager said, "Sorry, we do not honor our service plan for the camera's viewing screen."

I tried to apply for a job. I was told they needed third shift stock. I went to the cashier, asked to see if I could talk to a manager. I was denied. I asked if I could give a copy of basic resume; I was denied. I keep hearing about jobs. Tell me I'm rude, they're **. They want good help? What a joke. They are bad help.

For some reason, Walmart.com does not want their customers to have access to the customer service department's contact phone number. Via the internet, it takes approximately one hour to find the phone number and process an exchange or return. It's like going to hell and back. God forbid you need to speak with upper management or the CEO. Forget about it.

I bought one Emerson 19" flat screen LCD TV/DVD combo in May of 2009 and in October of the same year it shut off while I was watching a TV show. And it has never come back on again. I bought it in good faith and have never bought a TV because mine broke. This is the only one that has ever stopped working and there is no reason for it other than a defective unit or defective parts inside. The return policy or return policy should be more forgiving if the products are to be this inferior.

I have purchased several warranties from this store and have tried using the warranties for 2 different products now and have been told both times that the 2 year warranty I purchased is only good for 90 days. But the funny thing is it’s supposed to be a 2 year warranty. On the second product, I called them after 2 days of having the product and they said they can’t do anything until the manufacturer’s warranty expires. So on this second product, I waited until that warranty expired and now Walmart is saying it's after 90 days, so too bad. Walmart should be held to some kind of liability for selling bogus warranties apparently.

I applied for a job with the company. After getting back to me three weeks later and scheduling three interviews, they finally called me in to finalize my paperwork for me to get the job. While I was there, computer work was required and the store manager Keith was having a manager's meeting in the middle of my computer work. And when I yawned, he then sent me home and told me to not come back for a job. As to why he said this to me, I have no idea. But I felt it was unfair, and I felt that he had wasted my time that I could have used looking for other jobs to wait for this one just for him to send me home and tell me not to come back for something as small as a yawn.

Wal-Mart insurance is the worst insurance in the US. It pays nothing on your claims. Under the current coverage, I recently received a doctor bill for $115.00. This insurance is supposed to be 80%-20%. Insurance paid $24 and change, and my portion was $77 and change. I don't know where you went to school, but in no way is that 20%. And this is only 1 instance. If you work for Wal-Mart, you are basically a labor slave - minimum wage with the poorest insurance available. And all this from a multi-billion dollar corporation. I bet poor old Sam Walton is spinning like a whirling dervish in his grave at what his good intentions have now become.

I ordered a DS game before it hit shelves. I was told it would be here before my husband is deployed to Iraq on the 26th. While tracking it, I've seen that Walmart.com intercepted this several times (7). I complained and still nothing, but interception. My husband was deployed without having an early Christmas present to take to Iraq. I talked to a customer service lady today who stated I was being rude due to my voice. Well, my voice is my voice. I don't like being treated like a 3-year old and I was being very nice. Anyway, they want to give me a refund now, which means 7-10 days to get this. The game is now sold out! I spent two weeks going on with Walmart.com, talked to customer service and the Walmart store. They wouldn't even allow me just to pick up the item from the local store. They refused to do this. I'm so frustrated that now I can't stand it. It took many hours and days to work with this company.

This is regarding the green spotted puffer fish that they sell. They do not take care of them properly, nor do they inform you on how to take care of them properly. They have them in fresh water, when in fact, these fish need to be kept in brackish water, which is a mix of marine salt and fresh water. In the tank, they have a cup of aquarium salt, which is incorrect. They also tell you to keep a cup of aquarium salt in the tank at all times, which only kills them. They say, "These fish die all the time. If you return them, we will only flush them down the toilet and issue you a refund." The rest of the tanks are always dirty with dead fish floating all around. They do not know how to take care of fish and have no right to sell them. I'm shocked that no one has stepped in yet.

I purchased two dog toys yesterday from my local Walmart. My dog promptly chewed through one (which is normal). What I found inside the toy was horrifying! There was plastic bag with a coil of two inch foam! The foam could easily become lodged in a dog's throat and kill them! The plastic bag and small hard plastic squeaker part that was attached are also huge choking hazards. This product is incredibly dangerous! It is not at all suitable for dogs! The product is a hedgehog made by American Dog Outfitters (made in China) # 72253376908. I'm out $7 and hours of safe fun for my dog. Luckily she was not injured with this product.

My daughter's boyfriend and my self purchased jewelry for my daughter for her birthday and Christmas through the online part of Wal-Mart. For her birthday, we purchased a heart necklace with both their birthstones and their names engraved. For Christmas, we purchased a ring with both their birthstone and their names engraved. Between the two items, we paid $110. Both items turned black, and Wal-Mart said there was nothing they could do because it was ordered online through Wal-Mart. So basically, I am out $110 for junk jewelry. Lesson learned. Don't buy jewelry at Wal-Mart! They do not back it.

On 10/17/2009, I went to Walmart and purchased an HP Deskjet F380 Ink cartridge at 3:02pm (as per receipt). The model HP Deskjet F380 is the printer I use at home and so the sales associate checked the ink cartridge box and clearly saw it on the box, hence that was the correct ink cartridge. I got home only to realize that the cartridge does not fit, indicating that it was not the correct one or a manufacturer's defect. I returned to Walmart only to be told by a manager, called Nathan, that they wouldn't accept the return because it is an open box.

My daughter was riding her scooter after only having it for about 6 months and it just cut off. The damage is that I somehow cannot find the receipt. I purchased it for Christmas along with the warranty. Walmart was not able to pull up my info with my telephone number, so I cannot exchange it for another one.

I know I was wrong for losing my receipt but when you can't remember, it's a problem. I returned a swimming pool I bought back in June 2009. I needed the money so I returned it, but if you pulled up my history, you will see that I spent a lot of money in Walmart. They asked me the exact date I bought it. I couldn't remember so I paid $99.00 plus tax and I asked them to go back to middle of June. They couldn't do that either. I loved Walmart but after they cheated me out of $50.00, I was so ashamed I haven't been back to your store. Times are hard, I'm on disability and you aren't hurting for anything. They belittled me and my pride, so now Target and Kmart are my stores. You lost a good customer over $50.00. Thank you for your time.

I worked for Wal-Mart for almost 5 years. I was a cashier in the beginning and they started pulling me to stock. I worked 3rd shift. Eventually, I was stocking in the Pets department every night. I had to take a leave of absence for 6 months due to an injury prior to working there. I came back in August of 2007. I was put in Pets permanently. At first, I had help for approximately 6 weeks in the Pets department. She then went to another shift. I was left on my own. Mind you, this is a very large Pet department. It grossed over $4 million a year and was 59th overall in all Wal-Mart stores worldwide according to my department manager.

I went to Wal-Mart in the morning at around 10:30 to look for an iPod charger for my boyfriend’s iPod for his birthday. He had lost it and I wanted to surprise him with it. So I asked what charger would I get right and a very nice gentleman (he was young and short) helped me out and told me which ones would work with it. And so when I went up to buy it, a different guy helped me out here. I was gonna be using my Wal-Mart credit card to buy it and I did asked the guy behind the desk (he was a tall, big, and muscular ** around his 30s or 40s) if I could know my available balance. He gave me a blank look and answered to me like, “How do you want me to do that?” Ugh! I got mad and was like, “Huh”? And he said, “Can't you just call?”

I was shopping in Walmart about a week ago and I noticed the clerk putting out sealed plastic containers with a Beta fish in each. They all looked pathetic but one had only about 1/2 inch of water in it (the rest were certainly not much better). When I called it to his attention, he smirked and said they breathe air. From the looks of the entire fish department, I don't believe they have any business selling fish. There are no consequences to me except an overwhelming sadness at how callous and uncaring we have become about living creatures.

I bought a peach tree in the spring for $20. It was dead, I guess, when I bought it. I planted it when I got home and it never put a leaf on. The tag on the tree said the tree was guaranteed for a year. I didn’t know this when I bought the tree. I was going to throw the tree away. I happened to look at the tag that was still on the tree. I took the tree to Walmart’s garden center. They sent me to the service department. The lady there said if I didn’t have a sales slip, she couldn’t give my $20 back. I spend about $15000 a year at Walmart. I will try shopping elsewhere.