Wal-Mart Reviews

We were in line at the pharmacy department, while a lady was piling her groceries on the side at the counter. We were next in line while the cashier told her she's next. We had finished our shopping while she had gotten out of line to continue her shopping and decided she was ready to check out. The cashier told me I didn’t know what I was talking about, while she jumps in line in front of us while the cashier and customer are arguing with us. I asked to call for security after being threatened with authority. I asked to please call security and management!

I have been shopping at the Portage Wal-Mart for 10 years now, and it was always the store to go to for just about everything. in the last year, there has been a steady decline of service, cleanliness, and products on the shelves. Now, it is to the point that I have stopped shopping there, because the store is always out of things I go there for. The store is absolutely nasty with shopping carts all over the parking lot and none in the store. Also, trash is blowing around everywhere.

This is the second time I have a complaint about the lack of plus size clothing at this Walmart. What few they do have is so ugly, I would never wear it. It is really sad when a 2x is size 16-18. Come on, get real. Guess I will have to spend more money and do my shopping in a Fashion Bug. If I don't shop Walmart for clothes, why should I shop for anything else?

Why do the rules change every time I enter the store? I went to the bread counter to get my bread sliced and was told that you do not do this. I asked to see the manager and she was called and then she said no. I was told the name of the manager was Deb. Lafayette Rd Walmart seems to change the rules all the time to fit that day. So I would like to know the days of the week that bread can be sliced in the store. Looking at the receipt, the manager's name says Aaron **. So, was I lied to or what?

Assaulted At Walmart: I was at Walmart in Baldwin Park, CA on 4/9/12 at 8:30PM. I was waiting in line to pay for my items and realized there was another line that was shorter. I then went to the other line and a Hispanic lady tried cutting in front of a man in front of me. When that man would not let her, she told me she had been waiting in the other line for over 30 minutes and she was going in front of me and she didn't care. When I told her no, that she could ask the person behind me, she just started pushing my items off the conveyor belt. I looked at her oddly because no one does that. Once she saw my face expression, she started cursing at me and stated that I didn't know who she was and she could kill me. She started screaming racial slurs and then started throwing items at my face.

Since you brought the fabric back into the store and marked the prices up, I cannot shop here for fabric. I'm sure you have noticed the fabric is not moving. Mark it down $2.00 a yard like it was before and your customers will increase. Right now, I cannot afford to buy fabric at Walmart. There used to be some fabric that was $2.47 like flannel, and some that was $3.07. Now, there is crappy fabric for $1.50 and the next price is $5.97 or there about. It never goes on sale and I can wait for a sale at JoAnn’s or Hancock and get it cheaper than Walmart. Wouldn't you rather sell some fabric and make some money than sell none?

I put my lenses in Equate solution overnight. In the morning, I put the lenses in my eyes and felt a slight burning sensation that I thought would subside, but it only got worse as minutes passed. Even after removing the lenses, rinsing my eyes, and applying a cold compress to my eyelids, I was in pain for 4-5 hours. A year prior, I had a similar incident that sent me to the ER while at work. I was told I had bi-lateral abrasions to my corneas. At that time, I assumed that my lenses were dirty, but in retrospect I realize I had used Equate solution on my lenses. After going to the ER, I didn't wear contacts again for almost a year before trying again. My ophthalmologist gave me new contacts and a small bottle of solution, which I used until it was gone. It was not until I bought a bottle of Equate that I had the sensation that I had put Tabasco sauce into my eyes. They should take this solution off of the shelves: it is horrible!

My mother ordered a cake to be picked up Easter weekend for my son. He won an award where we live in, West Virginia, and we ordered a cake to be picked up to celebrate with family at our Easter dinner at my parents. I was very unhappy about the cake not being done. The woman who waited on us said, "I make the cakes and I did not do one for a Tyler." She never even apologized. All she said was, “There are only 2 cakes in the cooler and there is not one that you described.” She never even offered a solution to the problem.

I was in the Kearney, Nebraska store in the morning of April 6th. I spent over an hour in the store and then waited 30 in line. After the lady had rang all my stuff up, I put my food stamp card in and put the password in, which was right; she told me it won't go, try it again. There were 3 people in line and I hated using that card anyway, so I tried it again. Then she said it locked you out and not even the head person couldn't do it. Or she was not trying and just stood there and looked at me. I was so mad I had over $200 of stuff and was going to pay the rest in cash. I was so embarrassed and mad I told her to put everything back and I am buying my stuff somewhere else and won't be back.

Buggy is old: they need new ones. Now, there is no one up front to help you get them when they are locked together. Most of them do not push well and need to be replaced! Workers seem to not be treated with the respect they are due for their work, for they are always unhappy and will not help you. I have heard most of them say they are just trying to get through the day and do not like working at this store! They never have what you need and looking for and lots of people besides me complain about that. The produce is awful looking and there is not a good selection. When I can afford to, I go to the Wal-Mart in Jonesboro, AR because they have the best selection of everything I need and the produce looks good and there have lots of it!

I have seen a lot of solicitors at the door asking for donations. Your signs strictly say, "No soliciting on premises.” I don’t care if it is for a so-called non-profit organization. Soliciting is soliciting. I hate being harassed going in and coming out of your store asking for money. One solicitor tried to preach God to me and it really pissed me off. Target does not allow this for this very reason. My question is I am a salesman and I sell products, so why can’t I set up at your door and ask and harass people for money? I am a needy cause I have a family to support. Let me solicit my products at your door. But basically this is just a written proof letter for the reason of being that if anyone else preaches their religion to me, then I will file a lawsuit.

I have decided that Wal-Mart will be the last on my list of stores to shop. I've been struggling with this decision for some time. More and more, the shelves are not stocked with the brands that I use and I am speaking of the Wal-Mart brands. It seems to be a marketing ploy to have the consumer buy something that they don't want just so you can deplete your stock. I am going to use the latest experience: Great Value Swiss rolls. These have not been stocked for 2 weeks now. Everything else is. Another experience I had was with the meat department. I buy round steak, not thin round steak. The employee told me they didn't have any round steak and asked what I wanted it for. I told him soup. He suggested I buy chuck steak instead. I told him if I wanted chuck steak, I would buy chuck steak. These are only 2 examples.

You all need to get better and add more wheel chairs than what you got because I love Walmart. With all the money you all make, no person should have to wait when they go to the store, especially when they can’t walk. It’s not fair and then they die on you in the middle of shopping. So, it’s not cool. I spend lots of money in your store and this is something that can be improved.

We are very discouraged with the fact that we received a piece of a finger tip off of a blue latex glove in a package of our Great Value Grape Drinks Mix. We are very fortunate that either one of our children, a 2 yr old and a 5 yr old, did not inhale this item in their juice cups. Unfortunately, my husband did. He was very discouraged with this and discarded the entire content down the drain.

The employee in the yard and garden department in the Magee, MS store did not offer to get another cart when I asked her - mine went dead going up a hill. Then, her boss came out and she started screaming that I had not asked for help. I told her then not to bother. There were many customers who witnessed this outburst. Many of the motorized carts in the Magee, Hattiesburg, and Columbia stores are run-down or often broken. I have seen customers leaving or not shopping (as I have done) and little elderly people who could barely move and have to walk.

I purchased a money order Wednesday night for $600. After running my card three times at one register (2 were declined, then the third one froze the system), I was asked to go to another register. I asked specifically if those transactions were voided and of no consequence and the clerk (some ** guy named Nick) said that the register was being strange and that I wouldn't get charged. I went to another register and told the new clerk that I wanted a money order for $625 and that I had $25 in cash. So she ran my card two times. The first time was declined because the woman was an idiot and ran my card for the wrong amount. After correcting her, I finally got my money order for $625.

On November 20, 2011, I bought an Emerson 32-inch plasma TV. I have written to product assistance through Wal-Mart's website. You fill out a form to make a complaint. The website says it will respond in 24 hours. I submitted two complaints in April 2012, and I got no email response ever. My TV is under warranty still, even without a receipt. I'm waiting now for corporate headquarters to contact me on how to get reimbursed for the repairs I paid for you.

The Vidalia Walmart store has been without the electric shopping carts for the handicap for over four months. My discussion with their management indicates that "they are on order". The lack of the shopping carts, as well as management's excuse, is totally lacking and devoid of any management concern. I did enjoy shopping at Walmart but can no longer patronize the store at 3109 E. 1st, Vidalia, GA. 30474, because of the lack of my mobility.

The lines were very long with only 3-4 lanes open. The CM was talking to 3 other cashiers. When I asked her if she would open more lanes, she said sorry, kept talking and laughing with the other cashiers.

Walmart sells keys that start fires in your car. Do not take a chance with Wal-Mart keys. I bought keys from Wal-Mart at phone #414-355-0892. Jim ** of Wal-Mart works at phone # **. The keys started an electrical fire. The mechanic ordered brand new parts, installed them and tested Wal-Mart's keys again. All the keys made my engine go haywire. My own key which I brought the tech worked fine. The mechanic had to shut the engine off immediately or it would have started another fire with Wal-Mart keys.

I purchased three sets of passport photos, six photos total. When I went to use the photos, five of the six had not been dry when the clerk placed them into the photo insert and are ruined. Basically, I paid $30 for one passport photo.

This has happened on the last two occasions. I was at East Norriton location. I got in line with three people ahead of me in express. Twenty minutes later, I finally got waited on. In the meantime, a manager comes over and opens another line and takes everyone from the back of my line. He should have cleared up the cashier's problem first. The last time, express again, a lady with a full cart, over flowing, with two people ahead and 18 minutes to get waited on. Cashier should have sent her to another line. It also took five minutes for her to pay because she had welfare checks and the cashier had trouble with them. I am driving the extra 10 minutes to Target! I never had a problem there.

I ordered four things online from Wal-Mart.com on 04/04/2012 to be picked up at the store in Vicksburg, MS for my little 4-year old cousin for his birthday! When I completed my order, I received an email stating the order was ready for pickup at 6:45pm. However, his mother took him to the store to be told they didn't have the items that I ordered in stock, but my credit card was debited and the employee gave her one item out of the order. I explained to my cousin's mother what I ordered and it made no sense to take the case if the game is not in stock! She left the store without anything. On my account online, it shows the case was picked up when it wasn't.

I purchased a 32" RCA T.V. from store #3155 on 12/12/2011. On 03/17/2012, only 3 months later, I turned it on and it doesn’t work. I talked to customer service at the store. They told me that it was only guaranteed for 1 month. I inquired at RCA and they told me they would fix it if I paid the shipping, which will cost more than the TS is worth. If this is how they back up their merchandise, I will never make another purchase at this or any other store again. I will report this incident on my blog and tell all my friends about the Wal-Mart code of ethics. Please respond to this complaint A.S.A.P.!

My daughter, who worked at Walmart years ago, has a serious eating disorder and is on disability. At that time, she was bravely trying to work, becoming more weak and thin. Long story short, she tried to take a basket of groceries out the door. A year or two later, she went in another nearby Walmart where she then lived and tried to take food again. Both times, my daughter was starved and was waiting for insurance companies and travel to go to eating disorder facilities (there are none in my state and there were very few counselors who can help). Long story short, she has gone to counseling for years. She and her therapist wrote letters to Walmart and Hastings, where she had stolen. Hastings understood my daughter has a problem and decided to give her another chance. Walmart, on the other hand, has coldly told her no, they will not lift the no trespass order. Since then, my daughter has slipped into depression and her condition is very serious.

The electric carts were not charged up. My mother tried to use these carts 4 times on 4/3/12. She ended up having to walk through the store, causing her much pain and problems.

I bought some Vienna sausages last week on the 25th and the 28th of March 2012. I was over charged both times. On the 28th of March 2012, I went to customer service and told them I was being over charged; they said they would fix the problem! Well, I went shopping on the 2nd of April this 2012 and I was still over charged for the same merchandise. That’s more than a week people have been over charged. Just how much money does customers have to be stolen from them before the problem is fixed? Why can Walmart keep getting away with this? This was the Turnersville store in South Jersey.

I didn't know that all Wal-Marts are not equal! Today, April 2nd, I went into your Wal-Mart store on Gresham Rd. in Decatur, GA to make some purchases. While I was there, I spotted some patio cushions on sale for $21 each. I needed 4 cushions but they only had 3. I waited patiently for the sales person (the only person working in the area around noon time) to check and he said the Memorial store had nine cushions and suggested I go there. I drove to the Memorial store to purchase the cushions and was stunned to learn they refused to sell me the cushions for the same price as their Gresham store. I was told by the assistant manager named **, who told me to be sure to spell has name correctly, that he couldn't sell me the cushions for the same price as the Gresham store because their cushions wasn't on sale at this store. He refused to honor the sale price that the other store had and said the prices can vary on merchandise at each store based on its location.

I purchased a quart of Great Value: Half & Half. The date on it was 5/8/12. I poured it in my coffee and it curdled like it was sour. I returned it to Wal-Mart and she gave me my money back. It was awful looking. I won't buy it again. Now, I'm afraid to even buy Great Value milk. Thanks.

I entered the store late afternoon on Sunday, April 1st. The greeter looked at me with a frown and offered no greeting. I asked a young woman employee if she could direct me to flashlight batteries and she pointed to the front of the store and said she thought they might be in the front of the store. I asked if she could direct me to flashlights and she said they were somewhere in the back of the store, but really didn't know. She then walked away saying nothing else. I checked out using my debit card and the card swiping instrument printed instructions were in Spanish only. I had to ask the checker for translation and she didn't appear too happy about having to explain. On the way out of the store, I remembered that I had to buy some gas. I stopped at the service center to buy a $25 gas card. The only comment the young woman attendant said was $25. She processed the request, handed me the card and said nothing else. All employees at this store appear to be consistently angry, bored and unavailable. Something is wrong there. I'm not going in that store anymore and will return to the other San Angelo store where employees are consistently more courteous and helpful.

I have visited this Wal-Mart in San Luis, Arizona. First, none of the employees speak English and they never honor the lower prices matched from other stores. Other Wal-Marts I have visited do honor the price match. Last but not least, the store appears to hide things that are on sale as per local news paper ads. It is a shame that in order to even apply at this store a person is required to speak Spanish or not apply at all.

On 3/31/12 I took my 18 yr old grandson to Super Wal-Mart in Plano Texas at 1200 E Springcreek, to buy a shotgun for skeet shooting, for his graduation from high school. We arrived at approximately 4pm and went to the sporting goods. The clerk’s name was **, an older man. When my grandson told the clerk what he wanted, he immediately became rude and had an attitude. When learning my grandson was 18 years old, he began to grill him. To make a long story short, after 45 minutes of this clerk’s hateful attitude, he refused to sell him a gun.

On 3/31/2012 at 7:52pm I went to our one and only Walmart at 2425 Memorial Dr, Waycross, GA to return some goods. I had the receipt for some of it but did not for the Leapster Explorer and 2 games. There were two customer service reps at the desk when I walked in. The first rep I dealt with returned the items that I had a receipt for and told me she would have to make a call because of the value of the Leapster items. Not a problem. After waiting 15 minutes, a call came in and the second representative answered the phone. She quickly got off and said to my husband and I, “We can't take it back.” I said to her, “Okay, why?”

I went to make coffee and turned on the coffee maker. Then I walked to the bedroom and came out, and I smelled something burning. My handle to the pot was melted! Now, I have to get a new one! This one is only a month old. I'm very upset with this company, and I will not recommend this product to anyone!

I frequent a Walmart in Livingston, TX and it never fails that they have about 12 managers walking around with clipboards and a full store. I'm not sure about the total number of registers but there is always about 75% that is empty. My question is, if they are for busy times, how busy does it need to get? It already is a journey just getting in and the parking lines are very long.

I went to store number 1881 in Antelope, California. I purchased a toothpaste holder, iPhone charger, a Cricut that didn't have a CD and a mat. I also had a clapper that smelled like it had burnt up inside–very strong smell. I went to the store and stayed there for 1 hour to get help. I was told they couldn't help me with my return because the store manager ** said they have lots of thefts at their store. I explain to them we order the items online and I don't have my receipt. I plug the clapper in my outlet and plugged my light up; it shorted my light out. They refuse to help me. They advise me to go to another Walmart.

My girlfriend has been working with Walmart for almost six years now. While she does have a disability, it is not severe. She has been in maintenance the whole time. She has had one main manager who treats her very badly. Last week, she asked for more hours and she got the usual run around. That same day, she was called into the office and was told that a customer had reported that she was heard talking about being dissatisfied with her hours. She was told that if she did not like it there, she should just go. She constantly requests that she be allowed to try other departments and every time she asks, she gets told to hang on and then watches her hours get cut. Can we sue this person?

Absolute worst customer service I could imagine. I tried to order 8 items and use the "Free to Store" shipping method offered at checkout. Once I got to checkout, Walmart indicated those items don't ship to store but will ship to your home for a $140 shipping fee. I called customer service, waited for thirty minutes after incompetent Ebony said she could put me off to a supervisor (not intentionally just the way it was done). Jessica (supervisor) went to the account and claimed that items in my cart were not available for shipping to store.

Shelves are always empty, even of the essentials: It seems like every time I go grocery shopping at Wal-Mart, they are out of things like butter, half and half, and other everyday essentials. It gets frustrating to have to keep coming back for these regular items.

I bought a $398 replacement plan along with the TV I bought from Wal-Mart in July 2009, only because the clerk said it was hassle free and even came with a gift card that would be activated once/if a claim was filed and the TV was sent to the warranty depot through Wal-Mart. The pamphlet that was stapled to my receipt said "Product replacement" but on my receipt it says two-year service agreement. The clerk told me that, "For $30 bucks, you have a guarantee that that if the TV does malfunction or is accidentally damaged, I would just call the 800 # on pamphlet and print out the shipping label and drop the box off at UPS or whatever. Once the depot got the package, the gift card would be activated and I could go to any Wal-Mart store and use the card for a new TV or anything else I wanted if another TV wasn't something I wanted to buy again.

I found out I was pregnant with my first baby. I have been calling in because I keep getting complications at work and even when I am at the house. So, on March 29, I was called in the office by the assistant manager, zone manager, and my department manager. I thought I was having my verbal, but they shocked me when they said it was a written coaching. I told them I never had a verbal warning. They got on the computer and said that I had a verbal on Feb. 19 with the assistant manager over my department. The talk me and him had was the evaluation, which is done after 3 months when you are hired. I kept saying I didn’t have a verbal, but they went ahead and gave me a written verbal.

I went into Wal-Mart this morning to buy shoes. As I was passing by men’s wear, I noticed sweatshirts on sale. The rack that they were all folded nicely on had a price on it of clearance $5. Cool, that’s a good deal. Yeah, right. I grab me a couple. Well, when I went to pay for them, the clerk calls over a manager. Then she tells me that she will not sell them to me for $5 a piece. She said they must be marked wrong. So, anyways, she started acting like I stuck the $5 clearance price on the rack. I said, “Look, lady, half have stickers for $5, some for $7, some for $10 and some even had stickers for $10, $7, and $5 on some of the sweatshirts.” It’s like they could not make up their mind what to sell them for.

Return over 90 days with receipt - You should print the 90 day policy on your receipts. The service rep said she could do a return. We paid $24.99 for the item but they said it had been marked down to $13.00. So now you will keep over 50% of the cost of what we paid for. I’m highly disappointed with your communication with your customers. Move to China. You just lost a customer. We spend about $12,000 a year at Walmart across the country. Now, we will look for Targets, HEB and Woodman’s, whatever other stores we can find, especially for groceries. No more Walmart for us!

A new assistant told my wife (pharmacy department manager) she had till February (This was before Christmas.) to get her "outs" down to an acceptable level. In early January, she got a verbal coaching from this same assistant. My wife felt she was being treated unfairly, and via the open door policy, she went to the store manager who seemed to support her.

I came in and bought 2 new tires for the front of my truck. I had to sign a release form to put them on the front, but whatever. After I got home, I looked at all the hoopla to see if there was an extra charge I wasn’t informed of and found this: “Customer requested lifetime tire balancing for $6.50 per tire.” Needless to say, I’m not happy because I never answered that or I wasn't even asked and I don't want or need that nonsense. They adjusted my tire pressure on my rear two tires when I had them set where they run the best for my half-ton truck, which is also not their decision. It's my truck ask, first of all. Get some people that have a sense of urgency to work for you. I’m the assistant manager of my company and would replace people that don't want to work for the guest.

I am an employee at the Jackson Hewitt at the Walmart 841 East Gannon Avenue in Zebulon, NC. I witnessed a customer and cashier dispute at this Walmart. I really don't know why the dispute began, but this is not my complaint. My complaint is that there were a few cashiers who worked the morning of 3/28/2012 who found the situation very funny. ** also thought it was funny that when the customer appeared to leave, she made an obscene and derogatory gesture about the irate customer because he had appeared to be homosexual. I told the other manager that seems to be above her with the fake eye and he looked at me as if he didn't care even though he said he would keep an eye on it! How? When the customer has left. Before I told him, I did see the customer still standing there but he did not witness the team leader's action.

On or about Jan 16-19, Wal-Mart store cashed our stolen Tax Return check in the amount of $5,994.00 at Wal-Mart store number #494 in Newnan, Georgia, which is over 50 miles from our home. The check was made out to Gary and Patricia **. However, Wal-Mart cashed the check with only one signature, Gary **, which was obviously fraudulent.

I bought a laptop computer and it didn’t have Windows like it was supposed to have on it. Wal-Mart has been very rude and the managers lie.

I returned a George Forman grill. They would not give me in store credit. I did not have anything like it. They were really rude. Something needs to be done.

Every time I go into the Wal-Mart on 12100 Lem Turner Rd, Jacksonville, FL 32218, I have a bad shopping experience. It never fails!

I recently purchased Great Value Milk. I tried to open it at home and found it to be almost impossible to do it by myself. I finally had to get a knife to cut around the lid and then pry it with the knife. When I finally got it open, I found the new safety lid needed to be pulled of, which was difficult too. I have arthritis in my hands, and I really hurt my hands trying to get this gallon of milk open. It's entirely too difficult not only for people with bad hands but as well as for young children home alone who just want a bowl of cereal. Please consider fixing this problem. Thank you.

I have purchased 3 hand-held can openers. I have returned 2 and about to return the third. I buy the best and most expensive opener Walmart carries. They last approximately 2 months and then they are almost impossible to open a can with. I have an electric opener, but I use the hand-held to open my dog food. What seems to be the problem? I am 65 years old and have used hand-held openers long before they became electric and I can't ever remember having such sorry luck. Years ago I bought the cheapest and didn't have a problem. I thought your name stood for quality.

I was in the WalMart in Carthage, Texas on March 25th, checking out at approximately 1:15 pm. The cashier's name was Crissy, she was working register 12. First, the cashier was not at her station, we waited for her return, a very short time, she came back chewing gum and did not bother to speak. We asked her how she was and she said fine - nothing more. We had a large quantity of groceries and she continued to chew her gum and looked as though we really annoyed her.

I purchased an Apple iPod Nano from Wal-Mart on March 18, 2012. I did not have time to open and try to use the product until my day off from work, which was March 23, 2012. The Nano would not turn on. I took the product back to Wal-Mart on March 24, 2012. Wal-Mart stated, the serial number on the product did not match the serial number on the case. Wal-Mart refused to exchange my item or provide a refund. I informed the manager at Wal-Mart that they sold me a sealed product, so how was is this possible. The manager informed he was not sure, but there was nothing he could do.

I am complaining about the removal of the employees that stand at the front of the stores. I believe that they are referred to as door greeters. Since they have been removed at the Princeton, KY Wal-Mart Supercenter, persons that are handicapped or disabled are not plugging in the motorized carts. Others that are very good about plugging them in are entering the store to carts that are not plugged in and charging or to ones that have been placed every which way thus making the area congested.

I went to the Wal-Mart in Winkler, Manitoba, Canada to get some Skylanders character packs. They were out and I asked if they could hold some for me when they got some in and they said yes, that they just needed to write my name in the book. I waited for a month and a half before they came in and then my sister got a call while I was at work on March 21, 2012, saying that they were in. I went to pick them up and one of the employees said that they were out. I asked if I could get the ones they said that they would hold for me and then they said that they do not hold items. My complaint is that they should not have led me on that they hold items and then they say that they don't, after I waited for over a month.

Wal-Mart has outdated food not once but four times. I get home and found food outdated last night. I just bought meat and it's outdated months.

I live in Paoli, Indiana and wanted to make an enlargement of a photo to hang on my wall. I did make it, but Wal-Mart would not let me take it out of the store because they said it had a mark on it that looked like a studio had taken it. All I wanted was to hang it on my wall at home. It was a family picture of my kids (a 3x4) and I wanted a 5x7 to hang on my wall. They were so rude and hateful to me and called security like I was trying to rob the place or something. I have just retired from sheriff's office after many years, so it was very embarrassing to me. I will never go to that Wal-Mart store again. I will go to another town to a Wal-Mart store. Other Wal-Mart stores have no problem with me making a photo. It’s just the Paoli, Indiana Wal-Mart store. Something needs to be done with the management there.

Today, I took back to the Garner Wal-Mart a Sharp iron purchased in 2/08 which had a 5yr warranty but was defective. I did not know the return policy. I was informed the item had to be returned within 90 days of purchase. I was okay with that and asked if they had the company info on file. The CS could not find anything but I was okay because there was a website on the bottom of the iron which I had completely overlooked.

I love going to Wal-Mart. They have good prices and they have everything. The one thing that had me disappointed yesterday, 3/21/12, was that I wanted to make some photo copies and I didn't know how to use the machine. I wanted to make a picture 8 by 10 and I asked a Mexican lady that works at the photo center if I can make a photo 8 by 10. She said yes, but in a manner that was not acceptable. She was making faces like she didn't want to be there or she didn't just want to help no one. That was the worst costumer service I ever had. She told me if I don't like the results, then go to another store, basically kicking me out of the store. So I had to go to Walgreens instead. I have been in retail for 6 years and still in progress and I always have a positive attitude and the best customer service. I leave the problems at home. I’m sorry for this complaint, but I really did feel sad how I got treated by that lady. She’s the only one that has no customer service skills. She speaks for her self, but all the other employees were excellent!

I went back to the store on March15 with the receipt to see if an item was left at the register. The associate that I asked for help was rude, arrogant, and said there was nothing she could do for me. I took my receipt to security. I came back and said they looked at the tape and saw all items were put in bags and watched me leave the store and put the bags in my car. All I wanted her to do was to check and see if they had been turned in. After spending $172.00, I wasn't trying to get something for nothing. She flipped her hair and head around and chalked off. I was stunned. The nice associate at the return department register asked if she could do anything to help. I thanked her and said I'll take care of it.

It was a Wednesday afternoon, at 3:10. I went to the jewelry section to ask if they can pierce my 6 month old baby’s ears, but I was told that the lady who pierces ears was on her break, and she would be back in 15 minutes. I waited patiently, and walked around Wal-Mart. After 15 minutes, I walked to the jewelry section again, and the lady ask me if I needed help, and I responded back saying yes I came to get my baby's ears pierced, and she said she’s already closing and is about to go home. I told her we were here already, and had been told she was taking a break. She rudely replied that she is leaving already. In that moment, a friend told her that we were informed that the jewelry department closes at 4:00, and there were 20 minutes remaining.

Wal-Mart employees refused to carry a heavy ladder for me. I am a 49 year old handicapped male that has rheumatoid arthritis. My disease is very advanced. I get my meds for this condition at Wal-Mart. I went in to get a 24 feet ladder, so that a friend could do some work for me, that I am not able to do to my home. I knew, or thought I knew, that an employee there at the store would carry it to the register for me to pay, and then out to my truck. Well first of all, I could not find someone around for 15 minutes. I finally got someone paged overhead to come help me. Finally, a young black guy showed up and when I asked him to carry the ladder up front for me, he gave an angry tone to me and said that I should have walked 2 or 3 aisles over, and got someone else to help me, instead of having him paged.

I'm visiting Casa Grande, Arizona for 3 months and plan to make this my winter home away from Fernley, NV. I have been supporting your store in Casa Grande since arriving here in January 2012. Just the other day, I was wanting to develop my throw away digital camera and had taken the camera to the film department. There wasn't anything posted as far as options for one pic or two pics or CDs, etc. I asked the associate what was available and the cost. So she explained. Then I asked what it would cost to have a CD copy and then she said to ask her everything that I might want because she didn't want to walk back to her list again. Mind you, she only had to walk back 5-6 feet to her list.

I purchased a DVD called The Tattoo Lady with Daniel Craig. I opened the DVD and the title of the movie was written on the DVD with a black marker. I called Walmart and voiced my concern and I was told I could get another movie or my money back. It looked like those bootleg movies. I went down there and was told to get another movie. I told the lady I was apprehensive, but she said "I will open it to make sure it was alright". Well, it was just like the first one. Like I told the young lady, anyone can make a DVD and put on it what they want. Then I was told I could not get my money back after I was told I could. I go to Walmart everyday because I like the store, but this is outrageous. I know I am just one customer, but if the professionalism that I love about the store is no longer there, I will get my movies elsewhere. To even accept and sell movies like that is a disgrace.

I purchased a barbecue. I paid for it. I always throw my receipt in my purse thinking I might need it in case of a return. I went to walk out of the store. An employee at the door said I will need to see your receipt for that barbecue. I rummaged through my purse and couldn't find it. I said if she can't you go to register 13. I am sure she will be able to tell her I paid for this barbecue. She said she could not leave the door. I said then what do you want me to do. She said she can't let me through the door without a receipt. I went over to the cashier myself and she happened to forget to give me my receipt. She had it on her cash register and handed it to me.

Same thing over and over at your 4975 Transit Road Lancaster, NY Walmart. Shelves of many of the same items bare every week or they face the shelf with other products to fill the hole and it never gets ordered. Even if it is automated ship for a certain number every week and you see that you're out of it all the time, I am sure there is a way that could be overridden and a number manually put in. There are never enough registers open, this also happened during the holidays. I've seen two customers be hassled by greeters on the way out, which was uncalled for. The store is very poorly ran and even though it is less than 10 minutes from my home, many times I will travel to the store on Transit Road in Clarence. I have always had great customer service and the store is ran very well.

I have never been to a Walmart like the one here in Franklin, VA. The shelves were never stocked and I have been in the store all times of the day, so that don't matter. You have only one register open with 30 people ready to check out. I travel all over the United States and I shop at Walmart all the time, but this has to be the worst Walmart I have ever been in. I never complained about bad business, but I am telling you, this store is bad and can't even get a shopping cart inside the store. If you do, half the wheel is gone. And I forgot about the kids running around with their pants down below their butt. I'm just glad I didn't have my wife and kids here. I have never wrote a complaint before, but this is the worst store I have ever been in.

I went to Wal-Mart to get some fish for my newly cycled 55 gallon aquarium. To my horror the conditions were disgusting. There is really too much to say so I'll just name a few. First, there were several dead fishes in each tank. One had 9 dead African Cichlids that were so decomposed they had to be there for days. Algae eaters were feeding on their rotten corpses. Second, there were some tropical fishes with cool water fishes! Several of the beta fishes were dead as well. But the worst thing I saw was a poor beta fish that was placed in a tank with other fishes. I couldn't tell that it was a beta fish at first because all of its beautiful fins had been eaten by the other fishes.

I was buying off of a clearance rack. They charged me full price. When I said something about it, she was very rude. He told me I did not have to shop there. All the help there has rude problems even the management. Take a survey in Hamilton, AL and you will find out.

Walmart refuses to honor replacement plan for pool - We bought an Intex pool from Wal-Mart. We bought the additional replacement plan and we bought a lemon. The poles buckled and the brackets broke after only using it for about two months! I submitted pictures and spoke to several individuals. They called me and refused to pay for the pool!

I've had the worse experience for a 66-year retiree, who is not in good health, heart attack, esophageal cancer, and many other problems. I purchased two radios from Wal-Mart and within 24 hours I returned them to your store unused. They were not the right model for my car. Upon returning to the automotive department, I knew I was in for a big runaround with my wife standing by my side. The assistant manager made a complete fool out of me because 3 of the last numbers didn't match, although the model numbers match. The assistant manager would not refund my purchase because of some computer quitze. I purchase the item on American Express, which I ask if I could call the 1-800 number to dispute the charge.

Dead fish were everywhere; others were swimming around in their own feces. The pet department of this store (Plymouth, NH) is both inhumane and the employees are completely unqualified to be working there. I will no longer shop there. I encourage friends to do the same. Wal-Mart needs to be put out of business. They have no business shipping fish to their store from distances only to allow them to endure disgusting, sickening conditions and ultimately to die. The water is dirty, the store is a disgrace and when brought to a manager's attention, no one would rectify the problem. There were only lies for explanations and ridiculous excuses. Lies, lies, lies. I hope that all intelligent people stop shopping at Wal-Mart.

I went to Wal-Mart to buy a rug shampooer, only the display was on the shelf. The sales person called the department manager, the manager came over and said that they were out of stock and would be in on a Wednesday. So, he then called another Wal-Mart from his head phone and said that they have five in stock. I didn't want to drive that far, so I waited to the following week, went back and none were there. So, I drove the extra 15 miles, only to find out that this shampooer has been discontinued. My problem is that he knew this and lied to me. Why did he lie to me? If they were discontinued, I would have bought something else and yes, I am mad and I will get my shampooer at another store.

I have been a loyal Wal-Mart shopper but today I had the most terrible customer service I have ever had. First, you have no associate helping in the paint dept. No big deal. I go over to electronics and have someone call for help and they did 20 minutes later. As a manager and another associate finally walked up, they didn't come and help me. They have a conversation about another associate not doing their job. I then asked if one of them could open the glass case and if they could finish their conversation after. Well, the associate opening the case had an attitude and he opened the wrong case, huffed at me and said, "What Not that case?" and then got mad at me because I told him it was the wrong case he opened.

I have had our water filtration system for less than 2 months. When I first installed it, I was thrilled. Then about 3 days later it started falling off. The water was turned on. So needless to say, I have had a new countertop decoration. I thought it was maybe something I did wrong or something was wrong with my faucet, but after reading other people's comments, I realized it's just a poorly made product. I will be returning it to where I purchased it.

Special Kitty Cat Litter - Don't ever go near this cat litter, dangerous to yours and your cat's health. The dust from the litter is chokable and if I or/and my cats come with any lung disease I will sue.

I purchased a Net 10 phone card. My receipt stated I would receive my pin within hours. 24 hours I contacted walmart.com customer service. They informed there was a hold with my credit card, waiting for verification. I called my bank and they advised walmart.com has already charged my card. I called walmart.com customer service to relay this information, wow what a mistake! No one in the customer service department could help me. They just kept repeating to me as if they were reading from a script. The supervisor was even worse! She over talked me insisted there was nothing she could do, could not put me in contact with anyone who could, "That department does not take incoming calls."

Pirated CDs: I had purchased the new Van Halen “A Different Kind Of Truth” CD from Wal-Mart. While playing it, every song on CD skipped. I took it back and swapped it out with a new one. After listening to it, I noticed the music became soft and then loud. I also notice that on my sync system in my new truck wasn't identifying the name of band or any of the tracks. I then place it in my Blue Ray Disc player and same thing, No Disk Identified. I called a friend who purchased same CD from Target and he told me it plays fine and reads and identifies artist and names of songs. I will be taking this CD back and will never purchase CDs from Wal-Mart again.

I got WalMart's automatic and standard 30-day coverage which came and went. Then too, there was the 1-year Emerson guarantee, which turned out to be only 90 days on the labor subsection and the full year only on the parts subsection. But in addition, I paid $10 each ($20) for an extra 2-year extension on the said Emerson guarantee. That was on 10/20/11. Then, some 5 months later and without any advance warning signals or provocation of any sort, the screen went dark.

I am very angry about how managers and employees at Wal-Mart in Newport, Tennessee treat their customers. I am a Hot Wheels collector and my kids also love to get different kinds of Hot Wheels off of the shelves when we go there. The managers and the employees who stock the shelves go through the boxes of Hot Wheels while they are still on the clock and get certain Hot Wheels out of the boxes, lay them up somewhere for themselves or put them up so they can call another person to come and get them and make a little bit of money to that. The reason I know this is because I have seen employees go up to customers with the Hot Wheels in their hands and give them to the customers and take money from them and then the customer goes to the front of the store and pays for the Hot Wheel. I have seen this with my own eyes.

I ordered a small GE refrigerator and a separate replacement warranty. The internet site explained that the warranty would be sent to me via email within hours of placing my order. Three days later, I still did not get the warranty. So I called to cancel the warranty card, which Wal-Mart did. I received an email that my refrigerator was en route via FedEx. Today, I received an email telling me that the refrigerator was damaged en route and is being returned to the distributor. My complaint is that Wal-Mart will not credit my credit card for at least two billing cycles. This is a total rip off and fraud. I am going to have to pay interest charges on a purchase that I do not have. I learned a valuable lesson and I will never buy anything from Wal-Mart on a credit card again.

The Wal-Mart I go to is in New Hartford, NY. I am so tired of certain items not being restocked on the shelves! For one thing, poli-grip has not been restocked for five months! A sinus spray I like not stocked for 2 weeks now and other items! Your prices may be good but I have been paying a little higher for items I want at Price Chopper! I just got tired of looking for things that are never there anymore!

My wife and I shopped at the Wal-Mart on Wendover Avenue in Greensboro, NC today. It was one the worst shopping experiences. There were probably 25-30 check out registers and maybe 3 were open. Lines were terrible and the cashiers were as slow as I've ever seen them. Ours apologized to a customer with food stamps that it was taking so long to check her out, but when we got up there—nothing. The lady getting her "free food" was catered to. People like my wife and who were paying for ours never even got as much as a thank you. I'm sorry to tell you, but that store is a joke and we'll never set foot in it again. We’ll go to Food Lion, Lowe’s or Harris Teeter before going there again.

I contacted a person online and they made arrangements to pick up the item. Got conformation they received the broken item on 2/21/12. Now 3/15/12 and many emails later with them claiming they have refunded the money, I have yet to see any refund. They have had my money for 2 months and I have no product!

Several years ago, Wal-Mart was told to stop advertising "everyday low price guarantee" because that is something no one can guarantee. They have started up again. This needs to be stopped. It misleads the public. No matter how much they want to explain, it's just totally wrong.

The running shoes shredded my feet. I purchased a pair of running shoes in September of 2011. Within a month, I had both of my heels impaled on a rusty piece of metal coming from the heel of the shoes and needed a shot for it. I went to the manager with the expectation that the shoes would be replaced. 5 months later, even after I gave them one of the shoes—still nothing. Now, I’m looking at a lawsuit! I still have the other shoe if anyone wants to try on this high-quality product!

At about 3:30 am on March 14, I left work and stopped at Wal-Mart to make a purchase as I frequently do. I made my selections and proceeded to the checkout, where I encountered the customer in front of me complaining to the cashier. She asked for the manager's name and left. The cashier scanned my purchases. I was about to swipe my credit card when she put her hand out and expected me to hand my card to her? She stated that I was required to identify myself to make a purchase with my credit card. I asked to see the manager and after about 5 minutes, a disheveled looking woman came to the register and said she was the manager. She insisted that this cashier needs to ask for my ID with my home address on it as a Wal-Mart policy. I disagreed, not wanting any of the employees to know my home address for any reason. I left the store without my purchases, very disappointed of the time wasted in your store. If this is Wal-Mart's new policy as explained by your night manager, then I must tell you it is a poor decision. This will influence my future purchases.

This evening, I visited Walmart in Chamblee, GA (store #3621) and a cashier was so rude to us. When we were ready to check out, I had counted the amount of items we had in the cart. We had 16 items so we went to the 20 items or less register. More people had gotten in line behind us. Right before we got up to the register, the cashier yells to us that we had too many items and we would have to go to another line. I nicely said, "We have 16 items" and she yelled at us and said "You have far more items than that," and refused to check us out. All we had were some groceries. So we had to back out of the lane asking people to excuse us and went to another line. It was so embarrassing! We complained to a customer service manager and showed him the receipt that we had 16 items and how we were treated by this cashier. He said he would say something to her but he did not act like he was concerned about it and he walked away from us.

I bought a $54.00 air bed that is not worth a nickel. The female floor superintendent told me, there was a new air bed policy that's only 15 days. Then she tells me not to come back with the bed because I would be wasting my time. The bed, when I bought it, came with a 90-day return; therefor, the new policy breeches my original contract. So I feel that they should give me my money back ASAP.

I do appreciate Wal-Mart at 2900 South Rutherford Blvd. But several times lately, the photo machines have not been working and when working are poor quality. Just again yesterday only, one machine was working and it does not scan. They did have the higher price machine available which I did not use. How trained are the people working that department? Are they keeping the the developing system clean? Surely Wal-Mart could afford better equipment. I have a sister-in-law in South Texas and she has the same problem. Thank you for listening.

I ordered a wireless computer right before Christmas. Four people witnessed that I ordered wireless. I just took it out of the box to hook it up (had to wait because I didn't know how to hook it up) and it is not wireless. I called the first time at 10:12 AM and it is now 11 when I got off the phone. I went through 4 people before I hung up. The first person named Leberious told me they would replace it free of charge for a wireless and gave me a number I would need to call. The number was to HP about a cord, so I called the first number back and talked to a guy named Jared. He said he couldn't do anything about it, so I asked for a supervisor. After being put on hold forever, she finally answered and refused to do anything. She said the time had run out. I told her what the first guy had told me and she still refused.

I bought two printers (Lexmark x4270 and Lexmark x3430) and Wal-Mart doesn’t sell any ink for these printers. They sold x3430 just to made money off their customer at Christmas time. This printer is a piece of **. I am out of $45.00 on that printer.

The office chair for the second time broke, put me on the floor. I took it back to Wal-Mart and was treated as an ** by the return lady and by a lady that said she is a superior for furniture. This chair will hurt someone badly.

I was in your store this morning. They had CD's marked for $.98 each. I had picked out five that I wanted to purchase. They were already in my cart and I was on my way to go pay for them and someone ran up and took the price sign down. I was told I could not purchase them for that price. I feel that it was unfair and I should have been able to purchase what I had already picked up before they changed the price sign.

This is the 3rd time I have filed a complaint regarding a Wal-Mart employee, and the 2nd on this same clerk. Before, I never received any feedback on my complaint. Someone called when I was not home, and never heard from them again! I am 64 years old, mild-mannered, and I have always treated people as I want to be treated! Being a receptionist/PBX operator for a major SE US contractor for 11 years, it infuriates me to see someone act ugly to anyone. Therefore, for me to have a problem with the same clerk twice, I feel there is a problem with her, not me! I had a 20 lb. Special Kitty bag in my cart, so I asked ** to scan it before she started scanning my other products. I noted that the code was hard to find, at the very bottom. She ignored me and started scanning my other items. I had laid the bag down on its side to make it easier for her to scan and moved my cart around where she could reach it. Since I was going to have to put items close to this cat food bag, I lifted it, and again asked her to scan it.

My T-Mobile cell phone fell off in Food Lion’s parking lot. A car ran over it. It still works except the face ink pad is gone. When I purchased family plan, the sales lady at Wal-Mart told me and my wife that phone would be replaced free if anything happened to it. I liked the plan. My wife and I are retired. I am a Vietnam disabled veteran. I went to Wal-Mart. Two ladies told me no. I explained to them what I was told. They called some lady in. She came and told me in no certain terms could that be true. I was embarrassed in front of sales girls. She told me to call T-Mobile and ask if they did any warranty. I called them and they wanted to know why I was calling them. I was informed this was Wal-Mart’s family T-Mobile. I spent $7500 a year there and do not like the way I was talked to.

My son works for Wal-Mart and due to being a minor, he gets his paycheck on a debt card from Wal-Mart. It won't work correctly at other stores and held his money for a week until it cleared the problem and it was from the Wal-Mart accounting department. I guess as they said you should have used your card at the Murphy gas station. I guess this is slave labor as you work for the company store.

I was shopping for some steel toed boots for myself as well as my 4 other employees. So I asked one of their employees for the manager from the shoe department. After at least 20 minutes, he finally showed up. I told him the sizes I was looking for so he said he was going to look in the back room. Over 30 minutes later, I got fed up and walked towards the front of the store. And found him with his hands in his pockets talking to someone. So I confronted him asking him, “What happened to the boots I was looking for?” And he replied being smug saying, “Well look for them on your own,” and continued to talk to the other employee.

I have been trying to order merchandise online from Walmart, and every time I place the order, I get a message that the order has been cancelled due to billing issues. I was told that there is something wrong with the billing address. I contacted Bank of America, as I was told by Walmart customer service that I had to contact my financial institution, which I did. BOA has told me that there is nothing wrong with my billing address, which is in Fort Lauderdale, Florida. I have been trying to contact Walmart customer service by email, but they are not replying. I just want to know why Walmart does not want to accept my online order as I do want to order the merchandise from them.

On 12/13/11, we purchased a cell phone. After making 2 payments, our service was disconnected due to lack of payments. We had receipts for these payments. Our service was restored. We were called a month later and were warned that our service was going to be terminated for lack of payment.

On March 12, 2012, I went into Wal-Mart store located at 6149 Old National Hwy, College Park, GA 30349, to replace or seek core reimbursement for a battery which I purchased from Wal-Mart. In attempting to obtain service, I ended up waiting for at least 45 minutes to one hour just a manager to come and reimburse me nine dollars! The cashier called for a manager more than three times, still no response. One of the managers in the department even went searching for a manager.

I would prefer someone call the number provided. I purchased an engagement ring. First, it was to be re-sized and would take up to a week and a half. After that time, they said that the ring could not be re-sized. This was missed by 2 different workers. This was on 3/3/12. So then I picked out a more costly ring, in which all they had to do was order the ring in size 8 because all rings are size 7. Now on the 10th, they said it would take another week and a half to get it. Now common sense says it does not take twice the time to order a ring than to send one in, have it re-sized and sent back. When I asked where it was, they took a whole 5 minutes trying to cover their lie. They didn't order it till I came and asked. My fiance was devastated because the first ring was the one she really wanted. The two managers were rude to me. I will tell you now I was courteous, but I will not be lied to. Now I'll sit and wait again. It's not like I bought a quart of oil. Your prompt attention to this is appreciated.

Last week, I bought two glass spaghetti sauces from my local Walmart at 3027 Wade Hampton Blvd in Taylors. The cashier placed them both in one plastic bag so when I got home and got ready to take the bag out, it broke and one glass jar broke on my driveway. On 3/11/12, around 1900 hours, I was checking out with 35 items. There were about 4 to 5 regular lanes open with 4 to 5 in each lane (blocking some of the lanes in front for people to past by). One of the 20 or less lanes opened up. So I went over to that lane. A few moments went by and several started getting in that line. When I was next to checkout, the cashier asked me to leave her lane, embarrassing me! This store has a constant problem of having undermanned checkout lanes so that customers have to wait 15 to 20 minutes to check out. I think it is probably best that I take my business elsewhere.

Well, it was a normal day in Amarillo when I and my friend went to Wal-Mart. To our disgust, we found several betta fish dead. A few were alive, some were dying, and one or two looked healthy. I was disgusted, being an animal lover. Knowing Wal-Mart, I am fully aware that they are only in it for the money, but most of these people are heartless moneymakers. Now, listen, I have an idea on how to stop this heartless abuse to fish: don't buy them. Bad idea, right? Well, here's the smart part of it: without the money to the fish department, they wouldn't need one and then less fish in the future will be harmed. Some sacrifice has to be made for some form of improvement. Now, I may be 13, but I can make change and I will.

I used to work at Walmart and we had four carts on each side and about the same of wheelchairs. I just had a total knee and the first time I was able to get out, my sister-in-law asked where I would like to go. I told her to take me out to Walmart and so we went to Walmart. When we arrived, they did not have one motorized cart. I was told that they only had three for the whole store and they will not get anymore. What are people to do that need them? I am sure your store makes enough money to supply these Walmart stores with motorized carts. Use some money and get some carts.

I recently bought Equate brand thin panty liner at my local Wal-Mart since I'm on a tight budget. I decided to try them for the first time since the package displayed a sticker that read "Try me! New and improved liner." However, I was so very dissatisfied when I used them! The liner was clearly not any different than the then the same once from Equate I had been buying before! So why mislead people with the sticker into buying them when their not new and improved? In fact, they even cost more. I paid almost $3 for them and I am now stuck with a product I have no use for and can't even take back because I misplaced the receipt!

I was leaving Wal-Mart, beginning to back up when I saw an employee gather carts behind me with the motorized cart stacker. He saw that I was leaving and then parked his buggy behind my car and left it. I began backing up and hit it. It is car level; I couldn't see it. My complaint is he should have not parked it behind a car that had its reverse lights on. I now have red paint on the bumper of my car! I called and told management, and she said they would watch the video tape and get back with me. I am anxiously waiting!

I wanted to purchase coleslaw and the worker was cleaning the grease out of the fryer. He came over to wait on me and he did not change his gloves. When I asked if he would change his gloves, his response was he was not touching my coleslaw, even though he had already touched the container. I ask what he said and he would not respond. I then told him keep it and he continued to be loud. I asked for a manager and he left the area. He then yelled from the other end of the counter that he was calling the manager and to come down by him. I went there and he continued to be verbally loud. He then stormed past me and went to the customer service desk to find the manager. I saw the manager and walked up to him to express my complaint and he said he would take care of it. As I was leaving the store, there was the manager I spoke with and another one. I told them this is an issue of cleanliness and that that it could get people very sick. They had no response to that. I then told them I will never shop in this store again and have a good mind to call our local Health Department to report the incident.

I bought Dell Ink at Wal-Mart. It was all dried up, and they said they can't take it back because I opened it. You got to open it to put it in your printer, bought them together. The black was not dried up, the color was number 5 j5567 9807400113 j5566 9807400112. What can I do? I buy ink from Wal-Mart all the time, never had this happen before, what’s up?

This Friday morning, my husband went to the store in the Corsicana location at 5 am. He wanted 1 pack of cigarettes and bought several other items. Well, the girl rang up 3 packs of cigarettes, gave him the 3 packs, and put it all in bag. My husband came home. I said, "Why did you get three packs?" He said he asked for only 1 pack. So I was thinking on last Friday's trip to the store when 2 packs were asked for and 2 packs were rung up but only 1 pack was given to him for the price of 2 packs. I'm seeing there are weird issues going on at that store with the cigarette sales.

I ordered photos online at approximately $1200. They were said to be ready at 6:10 pm. Upon arrival to photo department at 6:45 pm at West Memphis, AR Wal-Mart photo, they were not ready. And after waiting 15 minutes to finally get service, the girl did not know what I had ordered. I explained that I had received by text and email confirmation that is was done. She contacted her supervisor who stated when he was done with his lunch break, he would be out to help me. When the supervisor came out, he told me they were not done and knew nothing about them. I explained that I had already paid for them and either I wanted my pictures or I wanted my money back. It is not the fact that they weren’t done; it is the fact that I received the text and email stating they were done and got someone to watch my child because it was cold and raining to come up here and get them. Then, they were not ready and the customer service from the photo department was not good.

Well ever since Walmart has gotten rid of the people greeters, there have been more problems with finding an electric cart that is working. When you do find a parted cart, it’s not working because it has not been plugged in from the person whom used it before. So when you need one, it doesn’t work because the people greeters use to park them and make sure they were plug in and ready for the next person. But not any more since Walmart put the people greeters on the floor at Walmart. We need some kind of a way to make sure there’s some one there to take care of this kind of thing. I have to use them when we go to the store because of my disability and I can't walk very far. I have run into this problem a lot. But I usually go and plug the one I use in on my own.

My husband is currently limping about on a cane and can hardly walk more than 20 feet without having to sit down. I dropped him off at the front door of the Walmart store #3828 on Tuesday, 3/7/12, and went to park the car. When I got into the store, he was sitting on one of the motorized shopping carts, but it would not go. He thought the battery was not charged up so he moved to the next one. It didn't work either. He tried to make sure it was plugged in and discovered that of the 3 prongs on the plug, only the ground one was still there. There was no door greeter, so I had to trot up to the customer service desk to find someone. They paged someone, but he never came. Meanwhile, a fellow customer told us that there was only one working cart out of the 6 sitting at the front entrance. My husband got on it and it ran, until he got halfway through the store and was stranded. Then I had to push my shopping cart ahead of me while pulling him through the store by hanging onto the motorized cart basket.

It is difficult to get anyone to wait on you (like cutting fabric). I talked to this one woman and she said she does not cut fabric and walked away. I ran after her and asked her if she could find someone to cut it for me.

I have always been a loyal customer of Wal-Mart! Today, I attempted to return 2 items which had a total of $101.20. I was refused due to the fact it was $1.20 over store policy. I continued to ask for the manager, and a young ** man with his clothes in shambles came over and will not make eye contact with me! This manager said, "Watchu tryin to say now." I explained the situation, and he refused.

Tonight, I went to our West Valley Wal-Mart in Yakima, Washington. I was looking to purchase some fiddler crabs for my little sister. I waited there for over an hour for service. I asked for help from two associates for assistance; both told me they will find someone in that department. Even after announcing over the intercom twice for someone to go to the fish tanks, no one showed! I'm a very patient person, but I was pissed. So I talked to someone who looked like they were in charge and the only response I got out of her were eye rolls and an I-don’t-care attitude. While waiting, I observed several dead fish in the tanks and even a dead fish on the floor! I'm disguised!

I was totally skipped over while waiting in the pharmacy line to pick up my Rx at Wal-Mart Store # 0474 located in Edna, TX 1002 at N. Wells St. 77957. I had to get loud and yell just to get served properly after cashier took two other people before me when I was clearly there way before them. I feel they are all racist.

My 75 year old mother who has trouble getting around has complained to me and the store that the motorized carts are never charged. The other day, she went to the shop and it took over 5 hours because the carts kept going dead. She had to change 4 times, then someone moved her dead cart with her groceries (of course, no store employee admitted to it), so she had to re-shop.

Back in July, I placed an order on Walmart.com for a video game (Mass Effect 3: Collector's Edition) that was to come out March 1. It's common practice to pre-order games, especially limited-run collector's editions. In February, I checked online to see that the order was canceled and wasn't told why. I spoke with someone on the phone and the person explained it wasn't really canceled and would get back to me. No one ever did.

I broke my laptop and I purchased a new one from Wal-Mart. I didn't open it because I found that the old one could be fixed. I waited to make sure that it could be fixed. After it checked out okay, I went to return the brand new, unopened Dell laptop to Walmart. They refused to take it because it was longer than 15 days. I was told I would have to return it to the manufacturing company. It was not opened. Why will they not take it back? I have not contacted Dell yet, but was told they are worse than Wal-Mart. What is the next step?

Store 0101 has lack of people greeters at the front entrances. My understanding is that they only have one at the door from about 10 am to 5 pm. They have a responsibility to take anyone who is after a product and don't know where it’s located that the greeter has to take them to the location. This leaves no one at the door to respond to door alarms going off or people bringing returns back. The front has electric carts in the way plus other carts everywhere. It’s basically a mess, plus a lack of security in checking out alarms or people walking out. Rolla has a good supply of people who will steal. The current procedure makes this much easier and I would guess that when you do inventory, it will be much greater than ever before of loss. If this is acceptable to Walmart, then I can live with it. This is just furnished for information only. It doesn't affect how or where I shop. I will continue to shop at Walmart.

I never received full order from Wal-mart.com. I ordered and paid for a 6-pack of halogen light bulbs. When the order arrived, there were only two bulbs in the package. When I contacted Wal-Mart, they said they would fix it and sent another package--also two bulbs. So I am still out two bulbs. I contacted them again and received no satisfaction. They just passed me around with no one resolving the problem. They even sent me a form evaluation of their online service. Even after my unhappy review of their performance, no one ever contacted me about the problem. I probably made about half dozen phone calls and similar number of e-mails with absolutely no resolution or apparent interest on their part. Probably the most aggravating internet transaction I have ever had. I would never do it again!

I needed to buy cologne at Abbeville, LA Wal-Mart. After looking for a person to help for about 15minutes I found a lady that worked in this department. When I said I needed something out of the show case, she rolled her eyes and said I will be back. After another 15 minutes she returned and told me she didn't have the key; her CSM had the key and she couldn't find her. She then walked away. I left the store and purchased my cologne at Walgreens.

I was just browsing the local Facebook page and reading the remarks regarding the service at our local Walmart. It reminded me that I have been for some time been planning to write to you folks. Our store is always out of most things on a regular basis (Food Department). Some days it’s there, sometimes the shelves are empty, sometimes not. I would perceive that at least 30% of the shelves are empty at all times. The shelves in the Food Department are at least 6 ft. high and then stocked too deep that one would need to be 8 ft. tall to reach anything after the first row is gone. The same goes with other shelves that are stacked so deep no arm is long enough. I won’t go on other than give you two examples for three weeks running. In the meat section there was not a package of bologna, salami or any other sandwich meats; a blank spot of about 6 ft. long.

I went to the Wal-Mart Super Store in Worcester, MA. I was going to buy some deli meat. When I was looking at the meat they had in the deli counter I noticed there was hair on the meat. I told the person behind the counter about it. Then she pulled the hair off the deli meat and threw it on the floor. Guess what? She left the meat that had the hair on it in the deli case. Well, that cured me from ever buying anything from that deli again.

It's another horror story from a Wal-Mart in Naples, Florida. Without a doubt the help that Wal-Mart hires is overwhelmingly Hispanic. It is because of their work ethic that Wal-Marts suffer horrible customer service. Hispanics treat whites as second class citizens. They simply do as they are told and do not use any initiative to excel in their jobs. Hispanics bring in their cousins, friends, relatives to a point where it's one giant Hispanic click in any given store. If there is a white manager, you will never see them on the floor; they hide in the back. There needs to be a massive restructuring of every Wal-Mart store so that there's an even mix of whites and other nationalities. As long as Hispanic workers account for their work force, Wal-Mart will continue to lose business as it's one lousy place to shop.

I am a board certified Pediatrician and I am seeing a part in my clinic today for an unrelated issue but would like to voice my concerns about the fact that she had her ears pierced in a Wal-Mart store at 10 days of age. This is extremely inappropriate and could be very dangerous. There is no set recommendation, other than when a child can take care of them by themselves. But never is it appropriate to pierce a newborn’s ears in the first 6 weeks of life. A global policy is needed on this issue guys before you end up with a complication and a lawsuit. This baby is fine at 14 days of age but they have very immature immune systems and this is why we don’t immunize them until 6-8 weeks of age.

I travel quite a bit so I get to several stores around the US. You have employees that do not meet what I think and what you should expect as professionals working in the stores. Examples: Checkers with bad teeth, body piercing on all parts of the face, young men with pants hanging half down their butt and oversized earrings. To me, it looks like you have gang members working for you. Point is, I do not think your stores are showing the professional attitude that they should. When I go to checkout, I don't expect to be greeted by someone who looks like some tribe in the jungle when you live in America. I have left the store on checkout when these sloppy people have been there to check me out. I left merchandise on the counter and walked out. I always thought Walmart was a professional business.

I brought one of these item from your dept. store at $129 which seemed to had been a bit too much. That same item, when I went to Staples, their Verizon mobile broadband was $69.99. I went back to Wal-Mart with the information from a manger and their phone number. They did not match it because it was not in an ad. If there are reason to honor the match price, the customer needs to know. This was at Wal-Mart on Floyd Blvd. Michelle was the cashier.

I went in to a local Wal-Mart in Ft. Worth. I'd been many times when walking by an aisle I noticed they had Betta fish. I walked over and to my disgust there many dead Bettas in rows on a shelf with absolutely no supervision. It appeared some had been there weeks with slimy water with so much feces floating through the water. You could barely see most of them and more than 10 were tattered and on the verge of dying. I fed them and the ones that could move ate every bit as if they hadn't eaten in days. It was heart-breaking a living creature is shelved and left to live in the sickening conditions without any care. No one works the pet aisles. There were no tanks of other fish and you would never notice them unless you were right in front of them.

I will start off by saying that every time I go to the Wal-Mart on Merchant Lane in King George to return something it takes forever. There is usually no one in line so you would think my transaction would be quick; however, the problem is the associates are too busy talking to their friends to help the customers. And this has happened on every visit to the customer service desk three times this week. When the associate finally realizes I am there, it takes forever to complete the transaction because they are well versed in how to do their jobs. On February 28, I made a purchase from the Wal-Mart in Washington Square. That same day, I exchanged it at the Merchants Ln store and brought an accessory to go with.

I bought many glass items and brought them home. They was all broke and I don’t have a receipt because Wal-Mart’s receipt machine was not working. I am unsatisfied nor I nor my family will return or buy Wal-Mart items again.

I am so upset. I am disabled and I went to Fuquay-Varina in NC to shop, and most of the driving carts were not plugged in, they were there, but not plugged in. Finally, there was a cart, the green light was on so I drove it. I got stuck in the middle of the floor for 20 minutes. Finally, a customer told someone that worked in Walmart to help me. I think if you are going to have the driving carts, you should have someone that works in the store to plug them in. My cart was green, but still I got stuck in the middle of the store. If I try to walk, I would have fallen. Walmart needs to keep the driving carts up to good working condition and make sure they are plugged in. I went home crying because I was sitting in the middle of Walmart with no help.

Poor Management and Poor Customer Service: I have a complaint about the Cockeysville, Maryland store. I was in there to purchase items at the deli. There was one person helping one person while three of us stood there. I could see three other employees behind the counter and behind a screen. Two others walked past behind the counter. No one stopped to help. While we stood, another employee came on duty and actually yelled to the others that there were customers. Still, no one moved. After nearly ten minutes, I finally left and checked out my all 15 items of my other merchandise. The people I was standing with were still waiting for service.

I've shopped at Wal-Mart here for over 10 years. Within the past 6 or 7 months, every time I go in to shop, they are always out of something. They do not restock or order what they are out of unless you bring to their attention the item you haven't been able to find in over a month. Yes, a month. I called the store here and was told that I need to tell someone in customer service. The woman I spoke to said someone was not doing their job by reordering what needed to be ordered. This is becoming so bad I hate going to the Wal-Mart here.

My son is a truck unloader and he is usually in the truck unloading to other crew members. This particular night he was unloading 2 trucks which had 4,100 pieces of freight between the 2 trucks. He arrives at work at 4:00 pm and his crew consists of two new employees and someone who does not speak English well. The manager Yvonne comes around at 6:00 pm, finds that the trucks are not unloaded and recruits other employees to help move freight, so they can remove the freight from the truck. It takes until 8:30pm to remove the freight from the truck. No one is in the truck helping my son remove the freight and his keeping up with the others as they remove the freight from the doorway. The others are responsible for stacking it in the warehouse.

It's highly irresponsible and absolutely disgusting that Wal-Mart allows dead Beta fish to just sit on their shelves, for days, decomposing! I understand Wal-Mart is the lowest class place to begin with, but at least take care of pets properly! There are multiple dead fish on their Morrisville, NC store shelves. It's a shame a company neglects its store so much that it allows this. It makes me not want to bring my children anywhere near there.

My mother purchased me a Toshiba laptop for college about a year and a half ago from Wal-Mart, naturally purchasing the two-year protection plan just in case. Only after about six months the right mouse button on my laptop broke. Since she had bought the insurance on it, we figured we should send it in to get it fixed. So I packed it up and sent it out. Mind you, I backed everything important up. They tell you to in case something goes wrong when they're fixing it, and they wouldn't be liable if they accidentally wiped the hard drive. Shortly after we sent it out, we got a call saying that it was on its way. A couple of days after that a 1-800 number called and wanted to know the delivery address again. My mom was weirded out considering they told us it was on its way. So my mom had questioned her and the lady got all sassy. Just weird.

We bought a 47-inch 3D TV from Wal-Mart online store on Black Friday for about $900.00. When it shipped to us, the package was in a poor condition. However, we had someone come over to help us hook it up. After spending a few hours to put everything in place, we found out that the frame of the screen was cracked. We called customer service and asked for exchange. We were told that the same model was out of stock and we should keep checking in once in a while before the returning date was due.

I purchased Wagon Train Dog Treats from Sam's on 45th Street in West Palm Beach, FL. My two dogs became ill and had bloody stool after eating them. You should not put poisonous products in your stores. What is wrong with you people? I am also contacting the FDA and the media.

My wife and I were shopping at store # 2806 in Boiling Springs, SC today, 02-29-2012, and we produced a coupon from Family Dollar Store for Coke products for a dollar. The cashier went to Anthony the customer service person on duty at that time and showed him the coupon. He stated that it did not have how much the regular price of Cokes was and he could not give us the advertised price for the Cokes. The ad was limit 6 cokes for $1.00 each. We asked about the price guarantee and he said it had to be in a paper and he was advised that it was in Tuesday's paper (The Spartanburg Herald-Journal in Spartanburg, SC): coupon good from February 28 to March 6, 2012. He still refused to give us the guarantee price and Wal-Mart advertises that they match. This is also stated on your store receipts.

The DVD will not express or load the DVD so one stays in all of the time. I called to ask how my service plan would work and cannot get anyone to tell me what to do to handle the situation. Basically, they tell me to call the number on my receipt, which is their number.

They need to hire managers that don't have broken fingers so that they can pitch in with being cashiers until the real help shows up. One worthless manager is named Chris. How does a person as himself just kick back and see that customers are raising "holy **" waiting in a long "single line", waiting to be checked out. If you people don't appreciate our business and offer us conveniences like at least a 10 minute wait for being checked out, then my money is greener somewhere else. When customers are neglected especially by the ** management just as soon, tell us to buzz off and it makes Wal-Mart very transparent. What a shame!

I'm almost ready to stop shopping at Walmart, period. This is the third bag of cutie oranges I've got that is inedible. They are dried up and sour, my children refused to eat them and once again - no receipt, no exchange or refund. Your stores are becoming truly piss poor at customer service. I've been telling everyone not to buy clothes and now going to have to tell them to stay away from the produce as well.

Calling me a liar - After calling in a complaint about ammo cases were two of them were wide open, no one was around in that department. I went back into the store to find my wife. I talked to Tary and told him and two other assistant managers that they would be getting a call from the main office about a complaint and was told I had been on tape doing this before and was told to leave the store and never return. They would not let me see tape. If I had called the police, they would have them remove me from the store.

Both the diapers and formula rang up higher than they were marked. How many parents buy it every week, without noticing they are being overcharged?

I had purchased an iPod for my granddaughter on Black Friday from Wal-Mart. Three days before Christmas, I forgot where I placed it. So I went to Wal-Mart and purchased an iPad thinking once I found the iPod, I could get my money back. The package was never opened. The desk clerk at Wal-Mart said that they couldn't take it back. There's a 15-day return on electronics. No one explained this to me when I had purchased it! I was really furious! I will never purchase any electronics from Wal-Mart again. Believe me I'm passing the word around!

I went to Wal-Mart today (Wal-Mart Supercenter, 4770 Colonial Boulevard, Fort Myers, FL 33966) for a few items. One of the items was a sport drink multi-pack. My wife had just received a complimentary (free) coupon from the manufacturer. The cashier said she needed approval to accept it. She turned on her blinking light, and I waited and waited. Finally "Josh" came over to tell me they don't accept "free" coupons. I asked Josh where the policy is posted. He said the cashiers know about it and it is also on the internet. I told him that it is poor, poor customer service. My wife has had problems with Josh in the past on "cents-off" coupons. This guy either needs to be fired or promoted out of the store.

The bottom of the tube (Equate denture adhesive) with lot number 11041 busted open and oozed pink denture cream all over my black dress! I was not happy, and this does not come off black dress pants very easily!