Wal-Mart Reviews

I have a concern in the New Rock Hill area Wal-Mart. The store has not worked with college students, such as scheduling. Students are not in control with their college schedules. They are part-time workers. The managerials are hard to work with and hard to reach. If you have a doctor's excuse, you are still considered an unexcused absence. This can frighten students, because they need to work. The store should be held accountable. The quality of education for our children must be acknowledged. Students are our tomorrow. Wal-Mart cannot play by only Wal-Mart rules. They must be in compliance with other retailers. I still love to shop at Wal-Mart, and I will continue to shop at Wal-Mart. This is an issue that certainly and easily can be resolved. I trust that this matter will be handled quickly.

I purchased an RCA TV in November 2007. The sound quit working and was told by my local repair shop that they could not get the part to fix this (signal module) because China had a freeze on the parts. I have tried calling RCA and was talking to someone in the Philippines. They said they would replace the TV and have someone from the United States call me. It never happened. After many calls to RCA, I got some office in the USA. They could not help me. I called Wal-Mart’s 1-800-wal-mart. They said they would get back with be in couple of days (never happened). I have, for the last 3 days, been calling Wal-Mart’s 1-800 all hours of the day and night and get nothing but a busy signal. What can I do? I have an RCA TV, paid $575.00 and cannot get it fixed or replaced. Consequences: lots of time and aggravation.

The dreaded pop and then nothing. I bought the TV on 9/8/08. It popped on 9/21/09 and like all the others, it was out of warranty. I’m still waiting for ITI to return a phone call from 3 days ago. I talked to one live person at ITI and she transferred me to the "out of warranty people.” I called at least 5 times and never got to talk to anyone in the out of warranty department. I would not recommend anyone to buy their junk! Count me in on the lawsuit!

Just a few comments about the pet departments at Walmart: I am the department manager over Pets at my Walmart. The reasons why the fish and tanks are in bad shape at some stores are many. You may get a "bad" order from the hatchery. I’ve had customers tamper with my tanks, putting Bettas in with other fishes, moving some fish into tanks with aggressive fishes. The main reason is that there are not enough associates to keep up with the responsibilities.

I was returning some seat covers without my receipt ($19.96). Lynn took my seat covers, then I went back to exchange them. I came back, and Lynn was gone. Jasmine waited on me. I told her I was exchanging the covers because they did not fit. She asked me if I had a receipt. I said no. I was just wanted to exchange. The seat covers did not have a UPC code on them. I told her I bought them that way, and she didn't believe me.

I was shopping for pet fish that day, February 7. As I approached the pet section, I saw that the fish tanks were filthy. Some fish were floating around dead and some of their water haven't been changed in so long the water was extremely low. I went and got an employee. She looked at the situation and went to get a manager. The manager had an attitude, like it was no big deal and said, "Okay, we'll deal with this later." I said, "Wow! You're just going to leave it like this!" She told the employee to clean it up. I just left the store in disgust and purchased my fish somewhere else.

I have ordered an Economy Buster Orthopedic Mattress set online. It should have arrived from September 8th to 14th, but I haven 't received it so far! I have to sleep on the floor! The order number is ** and my mailing address is **. Could you help me to get my payment back to my account if I don't have the mattress set? It has been such a long time!

I bought the coffee maker and it leaked every time I made coffee. So, I took it back to Wal-Mart. And again the same thing, so I then took it back after several uses. When I took it back, they said this would be the “last time”. I also got no tank filter this time. After several days, it too began leaking. I took it apart and found the leak, which is the pickup tube that is made for 2 O-rings at each end but only has 1. I went to the hardware store and get 4 O-rings. And after putting it all back together, guess what? No leaks and great coffee. You would think that for the cost of 2 little O-rings, going back and forth could have been prevented. You might want to tell Production to spend the 5 cents and use better judgment because honestly, I love the coffee maker, but the hassle could have been prevented.

I had just made a purchase, a hair dryer to be specific. Anyhow, I walked out of the store and the alarm beeped. Not a big deal, it happens a lot. So I stopped and allowed them to review my receipt. To my surprise, the employee started opening up the box of the hair dryer frantically. I asked him what he was doing and he abruptly told me to "shut up" in a loud, stern voice, loud enough for other patrons to hear. Needless to say, I was mortified. I again tried to speak and the employee, in his exact words, told me, "to shut the hell up, you **. I know there is something in this box." Needless to say, there was nothing other than the hair dryer I purchased. I was speechless. Never have I had an experience like this in my life. I love Walmart and shop there regularly. However, I do not believe after this experience I can return. I was completely humiliated in front of the staff and other patrons watching in disbelief. I now wish I had gotten this person's name but in the midst of everything, I grabbed my hair dryer (now out of the box) and left.

How is it possible that Wal-Mart is allowed to sell Hartz flea control drops for cats, after the Department of Agriculture has deemed this product toxic and unsafe and numerous lawsuits have been filed against Hartz? I feel not only is Hartz responsible for adversely effecting dogs and cats, but Wal-Mart is also responsible for continuing to stock and sell these deathly products. How can Wal-Mart be held responsible and be made to do the ethical thing and remove these products from their shelves? My cat is only one of thousands who had negative reactions to this product, and I want more than my money back from Wal-Mart. I want justice. Thank you.

Uh, 2 of my cats were murdered by their Special Kitty cat food. What is going on with this suit? As a result, I have extreme emotional stress resulting in disability as well as vet bills.

I emailed the Walmart email address listed on the sales receipt to earn a chance at a large dollar Walmart gift card. After entering more personal data than I would normally do, the Walmart site stated that I would have to make a purchase at three of several sites listed to be eligible for the award of the card. I terminated the data entry at that point. Oh, oh! Too late! I've been receiving about 20+ unsolicited emails from these Walmart vendors daily since I filled out their "Free Chance" promotion. I am not a "Happy Camper" with Walmart right now and will see a manager on my next trip. I also plan to forward (in other words -"flood") these unsolicited ads to some vulnerable Walmart company site as their "reward"!

On 09/01/09, my wife purchased with a credit card 4 tetra fish at $1.84 each. She has had fish for at least 25 years and is good at caring for them. Within 24 hours all 4 fish died. She went back to the store on 09/04/09 with the receipt (as it says on the bag) to get a replacement of the 4 fish. The store clerk told her that after death, she should have frozen the fish and brought them back to the store as proof that they died. The clerk said that it is written on the bag to do this procedure.

Today, I went to pick up my site to store package at the Walmart in Glenolden, PA. I pushed the button for someone to help me, waited 10 minutes just to have someone come and tell me to come back in 30 minutes. But I had shopping to do so I calmly said okay and came back only to hit the button, wait another 10 minutes, and have multiple people come back and say they didn't know how to do it and they would find someone who could help.

I stopped at this Walmart to pick up a P/X and some grocery items. I came up to check out and there were only about five lanes open plus, a ten items or less lane at the Tobacco Stand. This lane was moving very slow. I observe a gentleman watching over the cashiers and suggested that he should open more lanes. His answer to me was: “Why don't you go over to St. Rita’s Hospital in Lima and get the cashier who is there.” I found this very offensive and told him so. Upon arrival at home, I called the store and found out the manager was on vacation and I talked to an assistant by the name of Tom. He did not even ask for my name or phone number. In the future, I am pulling my and my wife’s P/X out of Walmart and will take them to Kroger. As I am in a service profession, this would never go.

I bought an Acer laptop from Walmart and also bought the 3-year extended warranty. Not ever at any time did anyone explain this warranty to me, what it covers and not. I was too excited at the time to ask. Two years later, time for service and they sent it first to a company in California that repaired it somewhat. Four days later, it was broken again and the customer service people at Walmart sent it to this company in Florida. Well, lo and behold, they could not fix it because they said it had liquid spilled on it. Now why did the company in California repair it and never state liquid spilled in it until they were back into a corner by Walmart and they gave in to saying there was also fluid spilled in it? I am a grown woman and have no children at home. I think I am a little smarter than they gave me credit for. Therefore, $800+ and a broken laptop.

The checker, as most of them are in this store, has an ‘I don't care’ attitude and I'm going to take my slow time on checking you out. This checker walked extremely slow to the front of my buggie to scan a large item. I asked her, "I don't think you're in a big hurry today." She said, "Nope, gonna be a long day." I said, "Well, maybe I need to take your advice." So I took my darn well slow time on getting my debit card through the machine clicking, slowing. I acted just like she did. Ridiculous! She just grumped and handed my bag to me. I don't think she likes it when someone treats her that way. This is not the first time I have had bad experience in this store. Economically, people will go elsewhere for good customer service. The store clerks on the store floor will not take you and show you where something is, they point and say "Over there." I tried to get help at the customer service desk and was refused.

After 3 days of searching Walmart and driving to 4 stores, one of the most helpful associates who took time take care in Oceanside Store "**" let me know that the laptop "Toshiba for $498" was available in Temecula and gave me their telephone number. After verifying that had 4, and I mean verified 4 of these laptops, I drove from Bonsall to Temecula and was given an open laptop. My husband who worked for Sanyo Fisher for 21 years looked at the box upon my return (1 1/2 hours) and said it was opened and the factory seal had been broken. Looking inside, it was very obvious it was a used model.

I have always been disappointed with Wal-Mart's service in the Glenmont, NY area, but, lately, it seems to have gotten even worse. This location recently remodeled, which would seem like an improvement. Instead, it has been a hassle and several items were not restocked once the store was finished. At least 10 new registers were added to this location - totaling about 30 in all - yet, I have never seen more than 8 registers lit up and open at a time. The express lanes are backed up with people just wanting to buy one item, but must wait almost as long as those in regular item lanes.

I purchased a TV on Black Friday for a Christmas gift for my daughter and grandson and in July, the screen went blank. I have called the company at least 50 times and got no one. We have written the company, sent complaints and went to Walmart. I took it to a repair man and he said the control panel is no good and can’t find one to replace it. I really think the company should replace the TV or repair it at their expense.

I am 73 and handicapped. My grandson (16) was with me to lift things too heavy for me. The cashier insisted on checking his ID card, he is 16. Rather than causing a big scene, I sent my grandson to the truck. I then told the cashier that she could get someone to place my basket full of items back on the shelves, etc. My question is, is it against your rules for a 16-year-old to lift a 30-pack of beer onto/off of the cashier's counter? I have done this many times with no problems at all 3 Walmarts in Hot Springs. Suddenly, it's against the policy or law? Thank you in advance.

While returning items that one of my kids received as a gift (we already had both of these movies), the customer service person told me that I was going to be penalized since I did not have a receipt! I did not have a receipt because it was a gift and since the movies were never opened and they both clearly came from Walmart, then what was the issue? Apparently, a consumer can only return so many items a year and then they become penalized. Well, I am a social worker and have a variety of patients who I work with, and many of these patients have loved ones that live out of town or out of state. These patients receive items from loved ones and if the item does not fit, broken, wrong color or for whatever reason the patient is not able to get out one of their own and wishes to have the item returned or exchanged, that is where I come into play.

I’m very disappointed about the loss of the aquarium fish. This store had healthy, disease-free fish and a good selection to boot. I and my many fish-keeping friends are praying for their return. The prices were pretty much unbeatable also!

I have the biggest complaint ever. They used to stock Reynolds vacuum seal bags, but now they do not. They don't stock Downy dryer sheets anymore either. These are the only ones that I can use because of an allergy. I bought a Swiffer wet jet and they don't stock the pads for them either. This really pisses me off. They get you to buy them and stock them for a short time, then discontinue them. Then, they have the nerve to say that is how it goes.

I purchased what I believed was a 4-disc box set of Monster Ballads. Walmart.com advertises it as such; however, what I received was a single disc with only 16 tracks. Nothing at all like what was described. I confirmed that the UPC on the item I received matched the UPC on the items description on the website. I then searched that UPC and discovered the item is in fact a single disc at every other retailer. I immediately contacted Walmart.com and after 4 days of back and forth emails with various employees who failed to even acknowledge the issue, I finally called them.

We have 3 ponies as family pets and somehow, they got into the cat food (special kitty) when we were gone. This has happened one other time and they were just fine. Nothing happened so we thought nothing of it. Well, this time, a day later, one of the ponies died. There is nothing else that they got into and this just doesn't seem possible. We even talked to the vet when she was acting weird and they weren't even worried until we called them back saying that she died! My daughters and wife are very upset.

I purchased pork baby back ribs on 8-22-09, expiration date on the label was 8-23-09. I opened the package on 8-23-09 to cook the meat, the smell was atrocious. I returned the meat to customer service. The assistant manager exchanged the meat for a different package dated 8-28-09 and said this one should be alright. I returned home immediately, opened the package to cook the contents and much to my surprise, this one was rotten too. I returned the package back to the store. Now the problem of how much to refund me became the problem.

I am so very disappointed in Walmart for not standing up for freedom in this country. They have crumbled under pressure and are not advertising for Glenn Beck any longer. Since they have dumped him, we are dumping Walmart. I will be passing this message on to others who I am sure will do as us. My great, great grandfather fought as a revolutionary patriot. Glenn Beck uses facts and actual data to expose truth. Walmart is pressured to not support him. Goodbye Walmart, I can live without them.

I went in to purchase a specific product for a friend. I comparison shopped as always and chose the best deal for $10.56. At the register, it rang up $11.56. I told the cashier. She said that was the price. I paid, walked directly back to the shelf and verified only to find I was right. I was directed to the Customer Service Department by the cashier. (Her job was to put the money in the register.) After waiting for two other customers, I told the clerk my situation. She began my refund of $1.08. She had me sign, as if I did something wrong and said thank you. I told her I appreciated the courtesy but wanted the price in the register to be corrected so others would not endure the same inconvenience. She said she would see what she could do. I'm guessing that's where it ended. Just a little guy feeling bullied by the big guy.

My grandson bought a Weed Eater from the store (he just bought a new home). He had the Weed Eater in the garage. When he finally opened the box to use it, he found a used Weed eater that someone had returned for a refund. Walmart evidently did not check the returned item and resold it. My grandson tried to explain but they refused to give him the money or trade for a new one. Several people saw him open the box because we were all over there helping remodel his home and help in the yard work. We asked them to track the UPC no. on the box and see if it was returned at one time. They refused. Walmart is supposed to be the greatest store in the USA. Well, this is unacceptable. And I promise you, if something isn't done, I will turn to Channel 2 News to have them help us. Maybe $112 isn't much to Walmart, but to a young man with a wife and baby, it's quite a bit. Thank you so much.

First, I would like to compliment the Mitchell, SD store. They do a good job keeping the shelves stocked on busy days and they have many benches to sit and rest on; that is important to many customers and they have a good layout of the floor. Now about the Pierre, SD store, we have to travel 60 miles one way to get there and when we do, most of the time, the shelves are empty of the standard products. The last three trips to the store they did not have any Zesta crackers on the shelf and once I asked if they would get some from the stock room and I was told they didn't have any. Shouldn't common sense tell the management that the products that go off the shelves the most and fastest be stocked and checked more often and order more of that product to begin with?

The Wal-Mart stores would not take my mother's check for the needed medication, Seravent for COPD. I knew there had to be a mistake because my mother had over $2,000 in her checking account. My name was on the check and the check that was refused was because my name was on the check. The company Wal-Mart hired to check checks for purchases said I bounced a check with Wal-Mart. My husband was in the car waiting for me and I took him home and picked up my checking account statement to prove it was impossible for me to bounce a check and returned to Wal-Mart.

If you visit any Wal-Mart in Chicago, prepare for "Ghetto mentality treatment." This includes, but is not limited to:

My complaint is you are replacing all brand name products with your Great Value brand! I have tried some (not all) of these and have only found a couple to my liking. I prefer to be able to choose whether I want an "off brand" or one that I like much better. Please take into consideration your customers and the fact that they would like a "choice" in their purchases. If this continues and I can't purchase the brands I want, then I will be forced to go elsewhere to do my weekly shopping. Thank you for taking the time to read my 'complaint'.

I was asking about the Durabrand DVD players that were on recall and the lady was nothing but rude. She said if it was put on recall today, it would be on that board today and until that, there was nothing we could do about it. The lady could have been a lot nicer.

I have been in food management for years. I know how to manage the people who work for me. The manager of this store does a very bad job. On a regular basis, the store is out of products. I realize that he does not do the ordering, but he is responsible for the employees who do. No damage has been done, just the inconvenience of not being able to buy the products I want.

I recently reported an accident that occurred at my local Walmart here at Copperas Cove, TX. This happened approximately at 2:45pm at 08/22/09. I was in the refreshment isle picking up a 24 pack of Pure Life bottled water which was placed on a stack at least 5 1/2 feet high. When I proceeded to put the package in my cart, the next package had slid off the stack and onto my shin and foot area. When this occurred, there was a worker placing the Sam's Choice water onto stacks less than 5ft. away and did not bother to ask if I was okay. I even said, "Ouch," because it did hurt me. Those 24 packs of bottled water are not light (about 30 pounds) and coming off of a shelf that is at least 5ft. high, it felt like 100 pounds. I was nice enough to put the package back up on the shelf upside down.

Back in July 2008, I was put in the Clarion county prison on false charges, while I was working at the local Wal-Mart. While I was in prison, I called Wal-Mart and told them that I was unable to come to work. I was in prison for only 5 days till I paid to get out. My very first stop was down to Wal-Mart. The one manager told me I was not able to come to work that night though had to wait and talk with the main manager when he came in next. I came in when the main manager was there, and he told me that for the time being, they had to let me go.

Okay, I have a handicap granddaughter and we went to your store in Galliano last week and I asked the lady at the door for a cart. I told her it was to go get my granddaughter. She can't walk much so when we go to the store, we have to use the cart for her. She told me that I couldn't use it for her and I asked why. She said because she was a child. I told her that I would be the one that would control it and she still wouldn't give it to me not until I said that I would report this. There are people that don't need it, that I see them give it to and someone that really needs it can't have it, ** and I took it.

Currently, Walmart has issued a recall on Durabrand DVD players for safety issues. However, I purchased one but I don't have the original receipt so they denied to give me any type of refund.

My son bought a Samsung camera in June. The shutter button started sticking. We returned it with the receipt and they told us that since it was past 30 days that all we could do is send it back to the Samsung Co. and have it fixed. Well, how is the consumer to know that the button was going to stick after their (stupid) 30 day policy. Now come on, what is a 14 year old boy going to do with a camera that isn't functioning properly? They don't stand behind what they sell. Why should it be up to me to fix it and send to the company when in fact the Walmart store can send it back to the Samsung Co. for the reimbursement on a broken item? Don't tell that they don't see a reimbursement on other things. All I can say is that they need to back their merchandise and make the company that it was made at their problem, not mine. Thank you.

I have enjoyed shopping at Wal-Mart for many years. When I heard on the news that your upper management was supporting the Government Health Care, I will not be darkening the walls of your stores anymore! I would rather pay more at Walgreen's than support that idea that isn't working well in countries that have similar health programs.

These people issued a credit card in my son's name while he was deployed to Iraq in 2005. They are demanding payment from my son who could not have possibly filed for a credit card while on combat duty in Iraq. They refused to clear up the situation. We did not know about it until he started getting mail and phone calls from collection companies. These people refused to give a name of who they are calling for or a phone number. One of the more rude ones just called me. I am an old woman on social security. Certainly, neither my son nor I can pay for someone else's bill that we had nothing to do with it. Wal-Mart management in Bentonville (I lost the name and number) said they would send an affidavit in the mail for my son to sign. He was again in Iraq when I made the call. Wal-Mart never followed through.

I am very disappointed that you no longer carry Whole Wheat Flour, a healthy food product that is most popular with making homemade breads and biscuits. It seems with the extremely large section of the food market devoted to Mexican foods, that this product could certainly be continued. I enjoy shopping at this store, but because I like one stop shopping, I will now shop elsewhere. Thanks.

Their 1-800 number keeps calling me and telling me I won a $1,000 shopping spree but the catch is I have to buy six magazines a week to get it. Well, there is no way I can afford that. I have two kids and my husband is disabled. I’m 30 years old and work at Hardee’s to support my family. You tell me, is this a joke or what? And it wouldn’t be bad but they keep calling me. The number they are calling for is 1-800-922-0204, and my code, so they know who I am, is **. Please have them leave me and my family alone. Thanks for your time.

I got an email stating I won a Wal-Mart card for $1000 and never received it. I wrote Wal-Mart with the email and never heard from them either. PCH sweepstakes was told my number won (my # **) and it only won in Idaho; however, my email said in El Cajon, CA and I never got anything nor did I see anyone in El Cajon win anything. My question is, are these two scams?

On two separate occasions, we came into the store and bought items that we did not leave the store with, due to the fact the cashier did not check the bag station to see if we had all of our belongings. On both occasions, we had to go back to the store to get our belongings. Mind you, we work all day and just want to go home and cook dinner and go to bed. On these occasions, we did not get to go to bed till very late and the customer service department wasn’t very understanding. In fact, they were rude and unconcerned. I feel that I am a paying customer and deserve some consideration. Is this how Walmart do their business? The impact of these occasions cost me time, gas, and aggravation.

My chief complaint is the shopping carts. I honestly refuse to use any of them, as 95% of them are ready for the trash - wheels clanking, sticking, almost falling off. Everywhere through the store, you see carts deserted because they either don't work or are so loud and annoying. I'm most concerned for the elderly. Unfortunately, I have opted to shop elsewhere because of the situation. Someone should really look into some repairs or new carts.

I thought you may be interested in my complaint about the store's air conditioning. This was the 3rd time that I have been in the Clinton store in the last 7 days, and the store was very uncomfortable. I noticed the little checker, and she was perspiring just like I was. I had more shopping to do, and I left and went to the other grocery store to finish my shopping. I found it very cool and completed my shopping. I know that we have an outstanding manager in Jane, and this time, I did not find her to express my concern to her. The humidity has been very bad here for the past few days, and it was not cool in the store. Thank you.

I bought a 52" that is a piece of crap! I cannot get a full screen. At this rate, i should have bought a 40". It's always cut off at the top and bottom. If I change pics, I lose half the screen.

The assistant managers at the Bastow, CA Wal-Mart allow their favors to be bought by lazy employees. The lazy ones are allowed to sit in the manager's office and chat with some of the assistant managers for hours, while others supposedly doing the same job are out on the floor doing all the work. The lazy ones are allowed to do this, because they bring food, Starbucks, and presents to some of the assistant managers. Then, in turn, these so-called managers allow the lazy ones to sit in the office and get promotions without giving the hard workers an interview.

My complaint is everyone, including Wal-Mart, is selling the eco-friendly shopping bags; but God forbid, you take them in there to use on a grocery shopping trip. I don't think in their training, they go over packing them. You use them just like you do the regular plastic bags people. You don't put the chocolate donuts up on end or turn the cakes on their side, or put 15 cans of dog food in one bag just because you can. I'm just really tired of the "look" I get every time I say I have my own bags, and I'm a nice person, so I haven't said anything, because what I want to say is "Keep the attitude, you sold me the bags, and by the way, I will bag my own groceries," which by the way, I end up doing most of the time.

We had spent around $280 for miscellaneous items on 8/14/09, including a small pork loin roast. The meat looked lean, was well within the date on it and just the right size for the two of us ($5.04). We left the store approximately 1:15 went straight home, put the meat in the fridge to prepare around 3:30. I started cutting the plastic it was sealed in and a strong odor began emitting. I cut it open a little more and had hubby use his sniffer. "That's rotten" were his words. He put his shoes back on, took the meat that I had left inside the plastic and had tied up inside a Wal-Mart bag as snugly as I could.

I entered the electronics department of Wal-Mart on Saturday, August 15 at approximately 1:00pm to purchase a Wii controller. I located the item and went to the register area in the electronics department. There was a gentleman assisting another couple and another worker standing by a cash register. I stood by a register waiting for service to purchase my product. I continued to wait while the lady (approximately 4 feet away) took phone brochures from a box and placed them on a shelf. I continued to wait for some time, when she finally looked towards me and said "What do you need?" in a rude tone. I held up my item and said that I wanted to purchase it. She then said "Over here" again in a rude tone of voice.

Yes, I purchased many items. The lady that bagged them put too many items in the bag because when I got home to unload them, one bag broke and a big can fell on my big toe. It broke the skin and it started to bleed and was very painful. I ended up going to the hospital because I was in so much pain. I tried to put ice on it and took some pain medicine. I thought I broke it but I did not. My hospital bill was $125 plus prescription. I think Wal-Mart is responsible for my pain and suffering and my financial bills. Doris was really nice and took my complaint. Oh, I was at the St. Robert store. I am here on vacation, so this kind of ruined my time here because now I'm unable to do anything because I am in so much pain. Thank you in advance.

First off, I work as a supervisor with Wal-Mart stores. I'm tired of hearing all these complaints about the associates, the stock, and customer service. You need to realize that these associates, including middle- to lower-level managers are under constant pressure and are not being compensated for their work load salary-wise. You have to deal with upper management complaints on top of the same customer complaints I probably hear more than three times a day.

Back 2.5 years ago, I purchased a large screen plasma TV. I bought the extended warranty for $199.00. My TV went on the blink and was picked up by a service company A-1 Quality TV. They advised me 10 days later that the TV was not repairable and someone from the warranty department would get a hold of me. Seven days later in fact there was a message on my answering machine saying they were shipping out a new TV. I received the TV and there was no picture, just sound. I immediately called the warranty company back and they said that someone will get a hold of me the next business day.

I was at Wal-Mart and ordered 2 rings. When I went to pick them up, they were the wrong rings. These rings were thumb rings and they did not even fit up to my knuckle on my other hands. I tried to straighten it out and said put these back and ordered the right rings. Well, she called me at home and said she thinks I should shop at another store. I shopped at that store since it opened. I never had a salesperson tell me to shop else - very rude.

I purchased a TV for my daughter, who is a single parent, for Christmas and it isn't working. The screen went black. I took it back to Wal-Mart and was told I had to contact the company. I still haven’t heard back. My grandson is only 8 and can’t watch anything. She or I can’t afford to replace it and we shouldn’t have to. It is only 7 months old.

I have been employed with Walmart for almost six months until the other day. I went into work as usual and was there for three hours with no fifteen-minute break. I just had a baby so I'm still trying to cope with dizziness and fatigue. I was on the verge of blacking out so I ran to grab a drink because I had a long line of customers so I didn't have time to go wait in line to pay just yet. Ms. Emma, the CSM for that day, approached me and asked if I had a receipt for my drink and I informed her of my present state and she walked away. She then returned and informed me that I was needed in the manager's office. When I got there, the manager told me I was being terminated because I committed theft. I had not left the store with the drink; therefore, I don't understand how it's theft. The drink is a buck fifty. I could have easily paid for it, but instead, I was terminated for false theft and I really don't understand why. Now I have to look hard and pray that I can get a job to take care of my child. I am a single parent and I need to have some type of income but unfortunately I can't because of Walmart's misinterpretation.

I have been drinking Sam’s Choice White Grape Juice for quite some time. The last 64oz. bottle I consumed had probably at least 1/4 to 1/2 teaspoon of a substance in the bottle. I always shake the bottle before pouring, but did not ingest any until the bottle was almost empty. At first, I thought the grit was in the ice until I looked at the bottle. I guess no harm was done. I just thought you might want to know. The number stamped on the bottle is 14:32 CT133-8 Best by 070710.

I bought 2 air conditioners, one on 4-4-09, and the other one on 5-5-09. The first one worked fine, the second one I had to bring it back 3 times before I finally got one that worked. Then, the first one went out on 8-11-09, and then they couldn’t take it back. I had to wait on a serviceman to come out. That one was bought for my mom. She has a lot of health problems. They only have a month and a half in store warranty. I think they should have a longer in store warranty, a lot of their electronics and small appliances are not any good.

Several months back, I persuaded Wal-Mart's home office to install sanitary wipes for the grocery cart handles as they are filthier than an outhouse door knob. And the store in question did so, for a while. I emailed the home office after the store manager's complacency and total ignorance got the best of me and they assured me (via telephone), the problem would be resolved. It was for a short time. I'm over 70 with COPD. I'm so afraid of communicable diseases. At my visit to this store on 08/10/09 at 2:00 pm PT, I informed a manager (Jason) that there were no sanitary wipes at the entrance. He told me he would make note and inform his managers. This morning, 08/11/09, there are still no sanitary wipes.

I usually shop on Sundays. But for the last month or so I really don't want to shop on that day anymore, due to the fact you never have no one working, and the people that are in there seem to be rushing around with their heads cut off due to no help. You need to look into this because as I stand there and wait, people are talking how bad the deli is run. The deli girls are very nice, and usually take one at a time, and apologize to each customer for their wait. Most of the time there is no meat in the case and you feel like why I bother coming here. Please look into this. I want to thank a girl name Mary Jane because she is a very good employee.

I stumbled upon a complaint about Walmart Photo Processing. The person said that they were given a big hassle about their photos because they looked professional and store personnel would not release them. The simple solution to this is to register as a professional. It costs nothing and takes 3 minutes. I am a professional, but anyone can register as a pro, and then you will not be hassled at any Walmart. Thanks.

I bought Polaroid Flat Screen on 09-23-09. TV will not cut on. I called Walmart about policy. They were very rude and informed me that I would have to send back to manufacture and that they only have a 90 day bring back policy. TV was $600.00 and I feel like Walmart needs to take some responsibility to the customer, instead of customer having to ship to manufacture and being without a TV for God knows how long. Extremely irate about the customer service! I cannot afford to go out and buy another $600 TV or ship to Polaroid for however much it will cost!

Wal-Mart has no customer service. I have been to the material department numerous times and I always have to find someone in sporting goods or the shoe department to get assistance with my material. I usually can't find anyone in those departments either. I quit buying material there and now go to Hobby Lobby 50 miles away. My other complaint is items out of stock or they no longer carry. What is up with that? If they are not always going to carry the item all the time, don't get it at all! How can a grocery store be out of Pork & Beans and Kraft mac & cheese? At the same time, I am weaning myself from this bad store. I have a Dillons store 2 blocks away. It has great customer service. Some things are a little higher price, but beats the headache of Wal-Mart. By the way, Wal-Mart produce is horrible. I wouldn't eat it if they gave it to me for free.

I went to the pet department one night to purchase some joint supplement for my dog. There were only two bottles on the shelf. I picked up the first one and the cap was very loose so I put it back and took the other one. The next morning, when I opened the bottle, it was half empty. I counted only 28 out of 60 pills that were supposed to be in the bottle. These pills are $14.95 a bottle, which I consider to be a fair amount of money to spend but I only get half a bottle.

I was just done checking out and walking towards the exit, when I overheard the Wal-Mart store manager telling a manager of another company (that rents space from the Mishawaka Wal-Mart store) that they are not to talk to Wal-Mart customers or employees for any reason. The rental space manager proceeded to tell Wal-Mart's store manager that it was her job to let the public know of their services. The Wal-Mart manager said he didn't care, and that the rental store cannot have any signs pointing out of their rental space facing out towards the customers of Wal-Mart. The rental store manager was about in tears because of the way Wal-Mart manager's tone of voice, and the fact that he was saying that she was not allowed to perform her job to do the duties and standards of their company.

My daughter and her friend were at Wal-Mart a few weeks ago around noon shopping for things they needed to buy (which they did end up buying some products). They were just walking around the store looking at stuff, talking normally to each other. Later they came back at around 8 looking at clothes (they weren't even talking to each other much). When Mike (the manager) came over and asked them in a rude tone if they needed help finding anything, their response was, “No, we're just looking.” Then he rudely stated that they were there several times already that day. He also rudely asked what did they buy last time they were here (which he had no right to know) and he also didn’t give them any time to answer. After he said demandingly they'd need to leave the premises, he also walked them to the door like they were stealing or criminals which made an embarrassing situation for them. Later I came back to the store to complain to him for kicking my daughter and her friend out for simply shopping. He completely changed his excuse and said they were disturbing customers. I responded that they weren't doing so (at this point he was very angry). He stated that he has the right to kick out anyone he wanted.

I purchased a 10lb bag of white sugar from Walmart (distributed out of Walmart, Bentonville, AR 72716) and found a tip of an acrylic fingernail, with some blue in it as I dumped the sugar in my large container. No one at my home has acrylics. It's just my husband and I that reside here.

Last week, I bought 11 plastic crates to organize my garage. The price was $5.00 each. Today, I received the new Wal-Mart ad where the same crates were on sale: 2 for $5.00. I went to the store, and the lady at the customer service counter informed me that they do not match prices, even their own, but that she would check with a manager. After talking to the manager on the phone, she informed me she was right and that the manager said to return them and purchase them again. That is so stupid. I am not going to take everything out of them, but I will stop shopping at Wal-Mart. I live in a small town, hopefully not much longer; and they are the only place to shop. Now, I will drive 20 miles and shop in a real grocery or clothing store.

Last week, we bought a new bag of Iams mini chunks. Both of our dogs have been having diarrhea for the past week. I narrowed it down to the food, as our big dog stopped wanting to eat his food and he never refuses to eat. Our poodle has had diarrhea for the last 3 days. I am taking the food back to Wal-Mart and will be letting them know my findings.

On Friday, 7/30/09, I went shopping for Iams Meaty Beef & Rice dog food. There were 4 cans on the shelf; three of them were badly dented. I asked a stock person, who was unloading stock for the pet department if there was any in the back. She said no. I went back today (8/4/09), and there were four cans. Two of which were badly dented. My question is "Why does it take so long to replenish stock?"

I am writing to voice a complaint against Wal-Mart and to see if someone can help me with an encounter I recently had in one of your stores. I was in need of a new television set. So on July 5, 2009, I began my search online at www.walmart.com to compare several different television sets, 3 in particular, in order to make an informed decision about my purchase.

I went to Wal-Mart on July 27, 2009 and used my sale ads. I was told that they would not take one of my sale ads because they said that the store ad was a generic meat that they sold at the store while the name of the meat that was on sale was called Terry’s. They would not give it to me. They always say that they take all sale ads, but they don’t.

I fell at Walmart on December 31, 2008, was picked up by ambulance from the store. I had just started insulin and passed out, so I did not try and get Walmart for the fall but Diabetes of America. Diabetes of America now tells me that they are not going to pay because Walmart has no record of the fall or any witness statements. Walmart has been ugly about it saying they have no trace of the fall and no records.

I am a big Wal-Mart shopper and am a little disappointed that the Parent's Choice Diapers have gone up by 2-3 dollars while the size of the packaging has gone down. I just wanted to voice my complaint somewhere. I am a single mom of 6 and living on SSI as my only means of income, and I have had to almost double the amount of diapers I buy since the size shrinkage.

I want to know why you took out the layaway and sewing fabric. It was bad enough when you took out the fish, but the fabric and layaway, that is just wrong. My whole family used the layaway. Now, we have to travel 45 miles to Kmart to shop because we don't want to shop where there is no layaway. Plus, I have nowhere to get fabric anymore.

I went to the store, developed prints, and made CD. On 7/29/09, as advertised, books are $7.00. I made up the photos for 2 books and got in line to pay. The clerk said they did not have the books for the photos. They were ordered 2 days ago and have not arrived. She said she could hold pictures and would call when books came in. I said ok. I stopped at the store on 8/2/09, and the books still had not came in. It was said they were ordered again. I feel if you advertise an item, they should be in-store.

I went to Walmart on 441 & Belvedere last week and bought Smithfield ribs, got home, opened the package and the ribs were rotten. I returned them and was given a refund. Yesterday, 8/1/09, I went back to the same Walmart and bought the same brand of ribs, got home, opened the package and they were rotten again. I returned them and again, was given a refund. I spoke to a few friends who enlightened me on the fact that they never buy Walmart meats because this had happened to them before. Has anyone ever done anything about this?

I shop for groceries in Walmart in Selma all the time. Today (8/01/09), I picked all the items I was going to purchase. The cashier rang all my items up. I gave her a blank check and showed her my driver's license. She typed in my driver's license number. But she typed it in wrong, therefore, my check would not go through. She and the key tech did not call the 1-800 number while I was in the store. They just voided my purchase and checked out the next customer. I had to leave out the store and go to the parking lot to call the 1-800 number myself. The lady that I talked to told me I should have not had to leave the store. She also informed me that the cashier entered the wrong driver's license number. I was gone only 15 minutes and they had taken my items out of the bags and thrown them back into the basket. The cashier was too lazy to correct her mistake, and I was treated unfairly for a mistake someone else made. And she was too selfish and lazy to correct it. I had to do it myself.

Well, it was really crowded on July 31, 2009 and I was in line for quite some time to cash my check. The lady in front of me had a MoneyGram form to fill out and so the cashier motioned for me to come forward so she could assist me while the other customer was filling out her form. I had folded my check to put in my wallet so it had a crease in it. It took a few tries for the cash register to accept it and by this time, the other customer was finished so the cashier, while she did count it as it came from the drawer, just handed it to me. I felt bad for it taking so long for my check to go through and the line was so long that I accepted it without counting it myself and I was comfortable with the cashier. I do know her personally and she has been an employee at Walmart for quite sometime.

While I was shopping in your Midland store this morning, I asked a man, who I believe works in the automotive department, if he was aware of where the liverwurst was kept. He assisted me to the area he believed it was kept which was the deli department. He asked the girl behind the counter if she knew where it was located, and she practically bit the poor man's head off. Now, I would kind of understand if the department was busy, but she was standing around doing nothing. There was no reason for her to talk to him like that when he was nothing but polite with her. This is the second time I've experienced rudeness in the deli department. Today's date is August 1, 2009. I was there at approximately 11:30. It was the older, heavy-set woman, not the younger girl.

I ordered a cheaper camera I found on Walmart.com that was not available in the stores. It’s a Vivitar ViviCam 5022 (order number **) which I purchased by credit card on July 17, 2009. I have tracked it all week hoping to receive it by tomorrow, August 1, 2009, because that is my 15-year HS reunion. I had been calling customer service and the on-site store checking the status, but no one could tell me anything because no shipping info had been updated online since July 21. Today, I received an email that I was being issued a refund. I called customer service and was told my order was lost, so they were refunding me my money. This terribly upset me because I don't have a camera for my reunion. I won't see the refund for who knows how long and I do not have the money to go out and purchase a new camera.

I feel I was unfairly targeted by members of management at Wal-Mart. Today, I was called into the office for "lack of productivity" or slow productivity. My department manager, as well as other co-workers, can vouch that I am a good employee. I don't cause any trouble and I always do what is asked and required. I was given a verbal coaching and now I am facing termination. The reason I feel I was unfairly targeted is because over the course of my employment at this particular Wal-Mart, I've seen various employees slacking on the job. When I say slacking, I mean sitting down and not lifting a finger while others are sweating and working hard.

Kelly (in electronics, I think) stated to me "You don't know how to read." It's the first thing she said to me when I asked her a question about buying a Vizio 32-inch TV, and I stated there was no TV of the make and size on display. She stated that it's because it's a cheap TV, at which time, she went to the same place in the back where she left me standing there not knowing if she was going back to where she was to start with or going to look.

We bought Great Value Purified Drinking Water with flavor enhancing minerals, 24-500ml (0 78742 11433 0), purchase date 07-27-2009, distributed by Bentonville, AR 72716 (NGK03121B). At first, we thought it was our cooking of a different product when my wife had a big pain in her stomach. But over the next couple days when making our daughter her formula, Similac, her eating habits changed. She spit up a lot and cried more. We thought it was the weather. I finally tasted the water today myself. And over the few days of experience, I've concluded the problems we are having is the drinking water listed. Above from birth, our 3.5-month old daughter has only had bottled water. We stopped by the nearest store at the moment on Monday night and picked up a pack of 24 bottled lowest priced bottled water at the Kennewick Wal-Mart on 27th avenue, Washington 99336.

I just would like to say that I have been shopping at Wal-Mart for a long time! But I noticed lately that just about every time I go there, most merchandise are not on the shelf. When I ask for help to locate or get some information about an item (to be specific, a mop), the help either won't show up or he or she never comes back with the result or answer. I am not the type of person to complain about anything all the time, but these things happened more than enough! I am not sending this message to put anybody in trouble. I understand it if they are busy. But let me say this, it can be managed much, much better. I appreciate all your help. I'll continue to shop at Wal-Mart. Thanks.

Wal-Mart in Cedar Falls, IA has recently remodeled the inside of their store. The aisles are now wider, but the inventory has gone way down. They have less name brand groceries and more store brand. I'm sorry, but not everything tastes good in the Great Value Brand. They don't have near as many grocery selections as they did before, and the prices have gone up significantly. For instance, Duncan Hines Cake mixes have gone up 30 cents. Cereal and crackers are higher. Paper products are higher, and the selection is way down. But, they can get more people comfortably in the aisles now.

We purchased a Hometrends patio set about 2 years ago from this store. On July 25, 2009, we heard a loud boom and went outside to investigate and found the glass top had exploded into thousands of pieces. We worked for several hours picking up and vacuuming the deck, but days later we are still finding small shards everywhere, especially under the deck which is located over the entrance to our walk-out basement. I of course cannot use the deck until I am sure every shard has been picked up and disposed of properly. The problem with this is I have four dogs and we use both exits out of the house many times a day. The deck is also my only means of using my power-chair because I am disabled and cannot walk for only very short distances. But my dogs are the real problem. I am so afraid they might get glass in their feet. So far we have been lucky and this has not occurred.

Today, I went to your store in Oakland to purchase a laptop computer. All in all, this is the worst shopping experience I have been exposed to in years. The store was not very busy and the department selling laptops had no other customers. At the iPod counter, there were two ladies in conversation. I waited and asked if someone could direct me to the laptops. I was told go around the corner and I will see them. It took me some time to locate them, but was not going to ask again since clearly I was not welcome to do so. I had some questions and went back to the counter and asked if anyone could help me. I was directed to the next counter.

I bought a bike for my daughter a 20" Slumber Party built by Next. It has a defective rear wheel hub. I took it back for an exchange and was told it was past the three-day exchange date, but they would have it repaired. I left the bike and came back two days later. They brought me the wrong bike (exact model minus the basket). Then, I went to the back to retrieve my daughter's bike. I was told that the bike "is fine, that is just how it is." There were no offers for an exchange, refund, or anything. My daughter can't even pedal the bike because of the dragging rear hub. It squeals and grinds - a very obvious defect! Out of curiosity, I checked what the other bike (the first one they brought up) was in for; and it too was in for a noisy rear wheel. I then went and checked other bikes similar to my daughter's, and all the bikes on the rack had the same noisy rear wheel. Wal-Mart is selling junk and is aware of it! My next step is talking to a manager and pointing out the defective bikes and see if they own up or just blow me off.

I bought a stand fan in June 2008. The piece that connects the fan to the base broke. All I wanted was the name of the company to contact about getting a replacement for the broken piece, but when I went to exchange it, they gave me the runaround that it no longer was in their system and that there was nothing they could do. The name of the fan is Retro stand fan and I think it's a mainstay product which was made in India. There is no telephone number or address to contact these people. The model number is 16S35RB. I would appreciate anything you could do to help me.

When I returned to my car, someone had siphoned gas from my gas tank and left it open. I called the store to report it to security, was left on hold for approximately 1/2 hour, then was told I needed to file a police report. I explained to the person that I wasn't so much concerned about the theft, but if I had not gone to the other side of my car to put packages in, I could have been a moving bomb. I am telling you, this store needs a complete overhaul when it comes to management. It is a sorry situation. I could write a book of people hanging out and not doing their job. I do not usually complain, but this was a very serious dereliction of responsibility. I could not make them understand that it wasn't the gas, but the danger of this situation.

I want to know why this store in Oswego, IL is the worst store to stock their shelves. They "never" have Walmart brand diet tonic water on their shelves. I always have to find a clerk to get it for me. It is the "worst managed" store in our area. ** was an awful manager and now it is worse than ever. People in Oswego go to Montgomery to shop, much cleaner, friendlier, and they stock their shelves! What is going on? I do most of my shopping at Walmart, but if things don't change, I will go elsewhere. Hoping this problem can be resolved soon.

I have been shopping at your North East Wal-Mart location here in Edmonton for almost five years now. My last couple visits have not been a very pleasant experience for me and my family. Over the past few months, I have noticed your staff is becoming very rude, snappy and lacking in personal hygiene. When I ask for help, your staff usually walks right by or says “I don’t work in this department.” Your staff seems to be too wrapped-up with themselves and their friends that customer service has fallen right out of the Wal-Mart picture.

I have been returning a lot of dead fish over the past 2 months. I have always been treated with respect until today. A lady named Brenda was extremely rude to me when returning my fish. The fish in this store are pitiful and ate up with fungus. The fish tank is filthy and uncared for. Something needs to be done or Wal-Mart has lost my business. Brenda should not be over the fish, if she cannot properly take care of them or the customers. She is the rudest employee I have ever dealt with. What happened to customer service?

My husband and I were checking out our groceries in the self check out lane. A female employee kept coming up to and telling me I had to take out my whole cart and put it on the belt. She was very rude to me. She then kept watching me and my husband's every move. She was talking about us to another employee saying, "Would not listen." I asked to speak to a manager. The manager then came to the employee and asked what happened. She said we were cursing at her. That was not true. He then got in my husband's face yelling at him in front of the whole store. He told us to get out. He had to other employees with him, one who I think didn't even work there. The manager was rude and very physical telling my husband he belongs in jail. I feel that we were discriminated against because my husband and I have tattoos.

On the Wal-Mart flyer dated Sunday, July 26 through Saturday, August 1, there was a Compaq Presario CQ60-419WM laptop computer advertised for $298. The ad clearly stated that the item was available at 8:00 a.m. on July 26, 2009, that quantities were limited and that there would be a minimum quantity of 10 per store. No rain checks were available. I arrived at the store at 7:45 a.m. today, July 26, and headed directly to the electronics department. A line had already formed and there were five people ahead of me, making me the sixth person for the 10 available. There was no one in the department when I arrived and when someone finally showed up, they were unable to help us and got a manager. Upon his arrival, we explained what we were there for and he went into the back warehouse area to get the item. Upon his return, he explained that they only had five of the item and that three had been brought to the front checkout area for purchase. He returned with the two that were still stocked and they went to the first two in line. As the others in line thought, wouldn't a limited quantity electronics item be available in the electronics department?

I went into Wal-mart this morning at around 8:00 a.m., and I wanted to buy a new TV. Everything was going fine until the guy asked to see my ID, which didn't make sense because I was using my ATM card to pay for it. So, I handed him my ID and he walked off and almost 1 hour later he came back and told me, "I have to deny the purchase because there is no way to tell if this ID is real or not." Just for the record, I'm originally from Reno, NV and I just moved here and haven't gotten a new ID yet.

This is sort of a new store and I don't know my way around there. So, I saw somebody who seemed to work there and she had a name badge on (assistant manager Tasha). I asked her where the cleaning supplies were and she pointed here and there, which didn't help me at all. When I told her I didn't understand the direction, she got really snotty and just walked away from me. I don't think they should get such an attitude at their customers. I think I'll go back to Target where the people are much nicer. My daughter was nearby and she said this attitude was uncalled for and she's not going back either.

Well, at the perfume counter, I was made to feel like I was going to steal something. As the shop assistant had to escort me to the cash register with the perfume I wanted to buy. Sheesh, okay, I understand that people have stolen things before, (but!) the least they could do to stop anyone else stealing items such as your darn perfume, would be to put a special counter there with a cash register and that would stop a lot of people feeling like criminals. Thank you.

I found a hair in my Great Value Bran Flakes this morning. I thought you might like to know.

I bought a 46 inch Polaroid LCD HDTV from Walmart. I bought the in-store warranty for 2 years. It has been 1 year and 8 months and this TV is already completely tore up. It started with a pinstripe blue line down the center of the screen. I called the number on the warranty slip. They came and got it 3 weeks ago. After about a week, I got curious about what was wrong with it. It was our only TV. I could not get anyone to answer the phone. I called for days, all I got was a recording. I called the phone number on my receipt and reached the New service center - Walmart's warranty center. I have been lied to over and over again. They have told me repeatedly that it would be 3 days.

Wal-Mart has been opened less than 2 years here. I shopped there a week ago, and there were maggots in different stages of development under the sausage meat. They were cold, so they did not move; but it was very gross. And no one wants to hear a complaint! 2 guys came to empty my cart. One of the two held the other's pants up, for they kept slipping down. That may be a (street) style, but it sure is ugly at work. Keep the meat in a clean area.

I own a small business and use a lot of your clear spray paint (product # 20014A000 1 00 78742 03230 3). You have discontinued it. Why? The other brand is too expensive and not as good as the Wal-Mart brand. Maybe you can forward this to the right dept. Thanks.

My daughter and I were shopping one night and she was using Family First card. We waited 30 minutes for someone to get a price on a package of sausage biscuits. When they were finally rung up, the cashier put them under nonfood and tax was charged. The manager came over and was very nasty. My daughter made sure she only got food that was covered. They could not get the product off for return and when they finally did, she wanted us to pay the tax on this item we did not get. I believe that these managers need training in customer service; they need to know the difference between food and nonfood. What happened to the rule "the customer is always right?" I have worked in customer service all my life and would never disrespect anyone the way this lady did. I am done with Walmart.

I had a converter box that will not work (DirecTV converter box). I went to my local Wal-Mart store, and I went to the service desk and explained that the box does not work. Then they made me wait around for the manager, because they said they did not think they could do it without a manager's approval, while the guy ahead of me was returning an iPod, and the service desk told him there was no problem and they would bring another one to exchange. That is all I wanted to do with mine, and yet, I had to have a manager's approval. Needless to say, they just happened to run out of the converter box; and they said they would give me a call when one would come in. And I'm still waiting. This was 5 days ago.

This morning, I was in the Walmart grocery dept. shopping at 5:00 a.m. and an employee (Ms. **) was working in the bread aisle. Ms. ** took off her shoe and scratched the bottom of her foot on the edge of the bread shelf. I reported this to the manager at this time. He walked up to the end of the aisle and stood there not saying a word to her. He then walked away. As he got close to me, I said something to him about not talking to her at that point because she could have done this again if she hadn't already done it before I'd seen her. I think this was very unsanitary. How would she feel if she had seen someone do this? I told the manager that I was reporting it to the health dept.

I am a victim of check fraud. Someone stole my checking account number and printed it on a check with a name other than mine. My bank has resolved me of any fault, but Wal-Mart has sent it to a collections agency under my name. Now I have suddenly become the wrong-doer instead of the victim. Getting a letter from a collections agency threatening that my credit will no longer be good at 300,000 merchants and banks is very disturbing. I am a 61-year-old retired nurse who has never done anything illegal in my life. Having someone steal your checking account number is a terrible invasion of privacy and very unsettling. But to then be harassed by a collections agency for something I had no part in is even worse. Perhaps Wal-Mart could investigate a situation before they give someone's good name to a collections agency. This has caused me unnecessary stress and emotional strain. I feel that I need an immediate apology from your company. It is not my fault that you told a check which was a fraud. Go after the person who committed the crime, not the victim.

I bought a swimming pool and I have contacted the managers for replacement. They told me I should contact the manufacturer. I did not buy it from the manufacturer; I bought it at Wal-Mart. The swimming pool has cost me around $300.00 and I can't afford to buy another one! It ruined my summer since I can’t replace it and it disappointed me big time in Wal-Mart!

I telephoned Walmart and the administrative Walmart. They told me that I could not get an exchange of the same brand and same cordless VTech telephone I have at home. The reason they told me that was I have no receipt. I told them that somebody had stolen my receipt and I no longer have access to my receipt. The only thing I have is a bank statement telling me the charges that was charged to my credit/debit card when I made the purchase. Please contact me regarding this issue. I need an exchange of my telephone, because the telephone I have no longer works properly. It rings two times then stops ringing. I am hearing impaired and I need a working telephone in my home. The reason I am hearing impaired is because I have a viral infection in my inner ear which causes my hearing loss. Please contact me regarding the issue of getting an even exchange of my VTech cordless telephone at home for the same product at Walmart. The model number is CS5113. The amount I paid for the cordless telephone was $14.35. The serial number for the telephone is **. If you have any further questions, please do not hesitate to telephone me.

I went to Boardman Walmart on 7/13/09 to buy coin wrappers and a sod for my grandson. I used the self check out for my purchase. When using my debit card, the total amount of the purchase was $3.48. When using my debit card, the machine asked if I wanted cash back. I pushed the black button on the key pad for no. It then went to the next screen to confirm the about which should be $3.48. I pushed yes to accept it. In return it gave me $20.00 cash back, which I did not want or request. No to say that my banking is over down due to the machine malfunction and the purchase of $3.48 will cost me an additional $20.00 plus the over draft fee of $35.00.

My daughter and I were shopping for my grandson's birthday gifts and party supplies at your Renton, WA store. One of his requests was a Spiderman pinata. We found the pinata hanging in a display (too high to reach) in the shoe department. We asked Brandon (store manager) if he could get it down for us and he said he would try to find someone to help get it down. We waited and no one came back. We decided to proceed to the checkout area and get help there. We saw Brandon standing at the checkout area talking to another employee. I asked him if he found someone to help us and he laughed. "Well, I was stopped three times and couldn't find anyone," he said. So I asked him, "Are you going to get it for us or find someone?" He did nothing, just stood talking to the other employer (not about business).

I bought a Visa Prepaid card and lost the pin #. The price of the card was $3.95; the amount put on the card was $30. They will not help in any way to get my card activated .They were rude and very outspoken . All I want is my money. I live on a fixed income and $30 is a lot to me. I bought the card in May.

I went to buy some paint. No one was in that department. I had a representative call for a page for someone to come to paint to assist. The same representative had to make a second call before page was given by someone who could barely speak English or be understood over the intercom. Same rep then went up front and asked for someone to come to the paint department. In the meantime, another gentleman came looking for paint also. This man went to get us some assistance two different times. We both still waited and we left after a total of 25 minutes. I had to buy some vitamins. So at the front register, I asked for the manager and she was right there in less than a minute. Her response was, “We can go back there and I will get someone to assist you.”

I asked the salesperson, "How do I apply for a Walmart Credit Card?" He told me, "only at customer service." I went to customer service but they told me since I did not have a license, to use the shopping pass machine which I did and was approved. I went back to the same salesperson to buy a 1200 dollar TV and he was very rude and told me I could not buy anything without a driver's license. I explained to him that customer service told me if I did not have a license, the quick shopping pass would cover it. The salesperson called a salesperson to aid him and she was just as bad, very rude. I told her my credit score was 780. She said it didn't make a difference, "you" need a driver's license. At that point, I told them I would not be taking the TV with me. I just wanted Walmart to know that their sales people should be trained in people skills.

Security guard thought that I had stolen something, in which I didn't. So he said, "Okay, you can leave." Then I get a call 10 minutes after I'm gone and he demanded I come back or get arrested. When I did, all he told me was to stay off property and said, "You can leave now and get out of my face!" He could have told me that on the phone and I wouldn't have been late to work. He's a little immature, power hungry, abusing mule (for another name though) and do not appreciate it. I will make sure my relative that's worked for you guys for 30 years will quit or make a scene with that loser because I really just wanted to handle it myself and maybe one day hopefully I will. The employees at Wal-Mart are terrible and think they know it all. Now, if they had been nice, I would have helped them out and told them a lot of others that steal from them. So go ahead and keep losing.

If you go to Wal-Mart to save money, think twice, or at least take somebody else with you to keep a close eye on what the cashier is typing in the meantime you're putting your things on the counter. Be careful! The cashier always mark the same item 2 or 3 times! Apparently, they don't know how to count. Maybe, they didn't go to school.

I never buy any meat from Super Walmart in Peoria, AZ, but this one time I forgot to buy the chicken thighs I needed for my homemade soup. So I picked up a package at Super Walmart, even after I was told by a few of my friends that their meat was terrible. I had no choice. When I got it home to transfer the package to a freezer bag, it smelled so bad it almost made me gag. So I washed it, removed the fat, bagged it and put it in the freezer for the next day. When I went to use it the next day, it still smelled awful. So I then threw it out, wrapping it carefully so the smell would not travel, and took it out to the dumpster. I was so angry I told my neighbor about it and she said that happened to her twice. I will never, ever buy meat at Super Walmart again no matter how desperate I am. It’s not a big deal in economic damage since it was only about $4.00 and change for these thighs, but I am worried about the physical damage this may cause others.

I have always shopped at Wal-Mart because of the excellent service and prices they offer. I sent an American Express Gift card for my son and his family on 7/2/09. I live in HI. My son lives in TX. They received the card within less than a week. When they tried to use it, it was declined. My son recently moved to TX and is just getting established. He has 2 young children. They needed to purchase food.

I looked at their flyer. My daughter has her heart set on a pink or mint green desk and chair. I went in today to get one (I thought my chances would be good being the first day of the sale) but I was wrong. They didn't have any. They didn't know if they were going to get some. I just think it is terrible to advertise things that they don’t have. We also went to the North Conway store and the same thing there. I guess my question is how can you do that? I also work in retail and I would lose my job for something like not having sale items.

I purchased a product to kill Japanese beetles. I live in an apartment with a small deck 7' x 9'. I needed to kill the beetles in my plants on my deck. I made the mistake of getting a product for trees and shrubs that attached to a hose to apply it. I tried to return the purchased product and was told at the customer service center that any product with hazardous contents could not be refunded. I was told the policy was posted in the garden center.

I was standing behind a woman with a real full basket getting checked out at 20 items or less checkout. I do not understand how you can put a sign up indicating 20 or less items and then check out someone with an overloaded basket. This should not be. They should be told to go to another checkout. Needless to say, I was very upset over this. Do not put the signs up and then not honor that. Thank you for your time.

I purchased a television from Wal-Mart. The set was six months when I tried to return the television because I no longer was receiving a picture. When I tried to return it, they told me they couldn’t do anything for I would have to go through the company that made the television. I have the receipt, box, cables, and book that came with the TV. When I called the vendor, they said you will have to send the TV in and they will repair the TV, and send it back. So in the meantime, I have no TV and out $300.00, and Wal-Mart and their vendor do nothing. I will never buy any large ticket from Wal-Mart again.

I went to your store in Greenville, Texas; and I bought a king-size air mattress for my grandkids. When I got it home, it would blow up. But the next morning, it would be flat; they would be on the floor. I told my daughter to take it back, and she did; but they told her they not supposed to take it back. She asked if they could put the amount on a gift card, because she did not want a new one because her father get the babies a real bed. One thing, I thought that your stores take their stuff back when it is no good. What can I do with an air mattress that won't hold air. The kids were in a hole when I got up the next morning.

Every time I visit this store to buy canned Friskies cat food, they always charge me for an extra can! It's only $0.44 per can, but this has been going on for well over a year. Sometimes, I take the receipt with me when I go back the next time but usually, I don't. If I do take it with me for a refund, I have to stand in the customer service line and that is a waste of my time compared to the $0.44 plus $0.03 sales tax I'll get back. As it is an every time occurrence, I feel it is a purposeful and intentional scam perpetrated on the public. They take the chance that the customer won't notice or is too lazy to resolve it.

I just don't understand why you took the benches away from the front of the store as you go out. I am a senior and need the benches. You must not care anything about us seniors. I am not going around and behind the drink machines as it’s too far to walk. I can go back to the car before I can walk there. Please put the benches back for us seniors. If not, I guess I will go elsewhere. Here's hopping you do care for us.

I had two shirts with receipt to return. It took 20 minutes just to return these. Now, I had an experience at the Wal-Mart in De Queen, AR. I bought a pair of shorts with tags still on them. I got the wrong size and went in to get the right size. She said I had to have the receipt to exchange the size. Now, this is crazy since I wasn't wanting to return them for cash back or anything. So I went back home, got the receipt, and then, I got my money back.

They sold me an HDTV 36" Sharp valued at $350. Two days after purchase, the screen cracked and defective leaving the TV beyond repair. I asked the store to exchange the TV. I did not even ask for cash back. I wanted my TV which I saved for a long time to buy. I'm on Social Security. They being Wal-Mart refused to exchange the TV without a box. They did not give me a box! It was a closeout. So they will not take the TV, I only had it for three days. The Sharp company says it's Wal-Mart's responsibility, not theirs.

I was shopping at the Wal-Mart above where they sell a product called Nardones Pizza, which comes in a box with a price on the package. The pizza is pre-priced at $5.99 and it is sold this way in every store. As a matter of fact, it is only sold in the pre-priced box. The Wal-Mart store above has put white stickers over the pre-priced amount and is charging $6.76 for this item. They store is making the customer pay more for the product than the company charges. There is almost a one dollar mark up on the product.

I bought two fish yesterday. As we were leaving the store, two women that were also leaving the store approached us, telling us our fish would be dead in the morning because we have carried our plastic sack of fish through the scanners as we left the store. They said the exit scanners damaged the ears of the fish, which would result in death. We laughed about it the entire afternoon, but this morning our fish are dead. Does anyone else know about this or have you heard of it? We thought it was a joke and maybe it is. One of the ladies that told this said she was a former Wal-Mart employee.

I carried my grand daughter and her husband to our local Wall-Mart Super Center last night where they found a TV stand for $19.00. When we got to the check out, it rang up $24.00. I had checked the bar code number and it matched the number on the sticker on the shelf with the $19.00 price. After they were made to pay $24.00, I went back and checked and found that it was stocked in both the $24.00 and the $19.00 spots. Like most on a limited income, they had counted their money and figured they had enough to buy the item. Stockers should not put items they do not have room for in another spot on the shelf as that is very confusing.

After three light applications of Equate's Moisturizing for Extra Dry Skin Body Wash, with Shea butter and vitamins, I noticed burning and redness overall. This is an unusable body wash for me. I must be allergic to some ingredients. I realize I cannot return it, and I don't have the sales slip anymore, but I think the product should warn of possible allergic reactions.

This past Sunday, June 28, 2009, my family and I were at the Walmart located at Livermore, CA 94550. My son and I decided to visit the pet department with the dozens of fish tanks and many varieties of pet fish. As we began to view the fish, we took notice that almost every tank contained at least one dead and/or decaying fish. To make matters worse, we noticed that living fish were feasting on dead carcasses.

I went to Walmart and returned my Net10 phone and exchanged it. The lady was helpful and nice but there was a cost difference in the phones and the service rep refused to refund the difference and was very rude and hateful. I find it false when Walmart refuses to honor the products they sell. I felt insulted and the rudeness was very unprofessional. I was treated with no dignity and no respect. It bothered me that Walmart employs such people who treat a customer that way. She told me she couldn't help me and basically told me to **.

July 1, 2009, we were in the store about 6:00 PM, a lot of the shelves were bare. We could not find products we usually buy at Wal-Mart. Also, we could not find an employee to ask for help. As we were checking out, my husband went to the customer service desk and asks to speak to a supervisor. He asked about a product, they didn't know if it was available or not. Did not try to help find it or call someone to help.

I was out of town in an area where there was not a Walmart store so I sent my daughter to make a payment to my account. It was due on 6/29/09. She was told that she could not make the payment. I had given her the necessary information but she did not have the card or the bill with her. I understand the policy of the store; however, the personnel was rude and disrespectful to her.

We went to go use the bottle return. All of the cans/plastic machines were not working except for one. We used that one, which soon stopped working. We had to wait for a long time for someone to come fix the machine. When they did, the person was rude. We also only had 2 machines fixed and they kept messing up and not letting us return bottles. After about 45 minutes of trying to return bottles with the machines going down and them constantly messing up, we decided to leave. We took our money and went to Meijer’s, whose machines worked fine. We did not even get done returning all of our bottles and had to take the rest to Meijer’s.

I was in Wal-Mart shopping and it was so hot, I had to pull my sweat rag out of my purse to wipe my face. I was told Wal-Mart is cutting down the air and shutting it off at night. I have a breathing problem with 2 spots on my lungs and I can’t breathe if it is so hot.

I went shopping at the Walmart across the street from my residence and was in the store for about 30-45 minutes. My mouth became dry and I started to feel funny. When I reached the register, I desperately searched for a drink as I was very hot and thirsty. It was at this time I realized there was no air conditioning in the store! We have had 90-plus degree weather and daily heat advisories. I was almost ready to pass out and I'm only 28 years old. I can't imagine how OSHA could permit all the employees and senior citizens going into this store and the potential for heat exhaustion. Something needs to be done about this. I am posting this hoping whoever sees this can notify the correct people as I'm still looking into this. It made me very upset as a customer that Walmart would be so neglectful. I believe the company has the financial capacity to provide this basic necessity for its customers and employees.

Bought a 42" Vizio TV to bring it home and find out that it had obviously been used and returned. The scratches on the back were a dead giveaway that someone had it hanging on their wall already. After spending $600, I was very unhappy with the picture quality, so of course, I go to return it just to find out that the TV serial numbers do not match the numbers on the box.

The receipt offers $1,000 possible winner after a survey. Open the website and it says you are a winner, proceed to get your $1,000 Walmart shopping card. They gather private information then start offers after offer with your private information already inserted to the products you don't take and keep skipping ahead until the end. Buy these first and then you might be eligible for the $1,000 shopping card. Well, I canceled everything but too late after they inserted my personal information into about 15 product databases. This is a bold faced scam. I booted up my email and there they were, 15 offers to go to college to flying to the moon. This is outrageous, an invasion of privacy, a manipulation on the Walmart's name and I will never buy anything from Walmart and will be telling my friends of the scam.

The receipt offers $1,000 possible winner after a survey. Open the website and it says “You are a winner, proceed to get your $1,000 Wal-Mart shopping card.” They gather private information then start offers after offer with your private information already inserted to the products you don't take, and keep skipping ahead until the end, “buy these first” and then you might be eligible for the $1,000 shopping card.

I went into your store to do shopping and to my surprise you did not have any cat food. I asked if they were relocating this aisle and they told me no, that they were taking inventory and they wouldn't restock until the inventory was finished. So I left what I had in the shopping cart and left and went to Wegmans and got all that I needed and did not have the aggravation that I had at Wal-Mart.

I bought a fryer last night about 7pm. I got home to find it full of fish grease. I called customer service and told them about the situation. I was told by Jessica, the CS rep, that this kind of thing happens "all the time" and that I did not need to raise my voice or get upset. I told her I was upset. She then told me to quit being an ** and gave the phone to a manager.

As a front end cashier, I was offered a different position within the accounting dept. as an overnight shift accounting clerk which included an extra .50 cents per hour differential pay as stated in the employee handbook. After 3 payday periods went past, I was never compensated for the shift differential pay. I brought it to the district manager's attention via multiple emails and phone call discussions and I was told by Craig ** with Wal-Mart that my non-pay wage was "trivial". This caused me mental and emotional distress as well as getting blacked marked with Wal-Mart. Now I'm not eligible for re-hire. Please help me get what I deserve and let Wal-Mart know they are not allowed to mistreat their hard working dedicated workers by not paying them what they earned.

I was in your store, Wal-Mart, today and watched the service people suffer in the 100+ degree heat that they were working in. I asked one of the TLE personel if they had any air conditioning for their work area. He said, "No, it doesn't work. We only have these evaporative coolers and they are threatening to take them away from us. We have a large evaporative unit on the roof but they won't fix it. It's been like this for two years." There is no way I would work any employees under these conditions. You are putting these people's lives in jeopardy because of the extreme heat. You get out of your climate controlled office and go to work for one hour in a hot box. See how you feel and how well you can operate. Don't tell me that you cannot afford to repair one evaporative cooling unit. You all waste more in five minutes than it would cost to repair that unit. Get up and fix their cooling unit before you have someone drop because of heatstroke! That hospital bill will sure be more than a repair bill on a cooling unit. You just don't treat employees like this.

I went to return a digital camera, they had to call electronic. Fifteen minutes passed because Photo was closed and Marcus was on lunch, but there should have been someone there to do Marcus's job, so I shouted loud after asking the clerk to call the manager, “Could a manager please come to customer service?”. The girl who look like a guy came but did not identify herself and just threatened to put me out if I didn't lower my voice. I said I will put my pride in my pocket, at least I got service. All Marcus did was look in the box, made sure everything was there - the same thing the customer service person could have done. Customer service at Walmart is getting worse with every new store that opens up. I like Walmart but I will go to the little man dollar store before I continue to deal with service as such.

I am a business owner in the area and shop at this Walmart almost daily. I went there this morning and purchased $66.00 worth of goods. Upon entering the check lane I discovered my cell phone had been removed from the front pocket of my purse. I had taken it out of my bra and put it in my purse right before entering the store. My purse was in the child carrier section of the buggy. I asked the check out clerk to please call my number and see if it would ring, which she did. It went immediately to voice mail. That meant it had been turned off and I never turn it off because it is for my business.

I have bought fish and accessories from Wal-Mart before, because that is where I usually go since I am a mother of three and have no time for going all over the place. I have bought fish and they have died. But just last week, I bought two of those miniature catfish. The next thing I know, all my fish are covered in ick. I had to treat the aquarium and my fishes are still looking bad. Not to mention the two fishes that I bought from Wal-Mart, died. Also as mentioned here, the conditions are terrible. Something needs to be done!

I shop a lot at Wal-Mart, because I enjoy the big discount items, the items that are moved from their department to a separate section (isle) that is major mark downs. On 6/21/09, I purchased 8 items at the self-checkout, self-checkout because that's where I check-out every time when in Wal-Mart. No problems while shopping are checking out except the 4th item scanned, it didn’t register that I had already dropped in the bagging. The cashier had excellent view of my scans and products, and not a problem when she cleared the scanner for me to continue checking out. Paid with cash, got a receipt and change. I waited for my friend to check out at the same spot, we continued to exit out of the right front side of store door. The clerk greeted us to 'have a nice evening' and took my baggy, he was very nice.

This complaint is a little late because I didn't know about this consumer complaint source. On 01-01-09, I went to Walmart, where I like to do my one stop shopping. Phillas was one of the front door greeters (but anything than that!) I am a disabled veteran and use a handicapped cart. When the other greeter Cookie sees me coming, she gets the scooter out for me and then when I leave, she helps me transfer my merchandise to a regular buggy because Walmart won't let me take it to my car where other grocery stores not only let me take it to my car they send a clerk to help me. Well, I knew from previous visits that Phillas wasn't going to help me because she is too busy visiting with friends or other employees.

Of course, my complaint of no one helping you is probably as much a general complaint as any but I do have one that I and others just can't get accustomed to. We pay for our purchases at the cash register. With our purse and or wallets open, we carefully wrap our receipt around our card and snug it away for safety. Then we leave from the cash register to the exit door to now be stopped by another worker wanting to see our ticket. I just left the cash register so if they are concerned something is not correct, why not pull the cashier's ticket and not make us stop in the middle of traffic and unsecure what we have just so carefully secured safely away.

Why are there so many self checkouts? They will all be open and only about 4 cashiers on a Saturday night! I know that I could check my self out as well as any of your cashiers (and better than most! I was a cashier myself for several years.), but I was taught a customer should be shown appreciation when they shopped with you. Whatever happened to the personal touch? Not to mention, how human beings could use the job!

I recently purchased a Visa gift card from my local credit union and sent it to a friend. My friend tried to use it at your store #0995 on June 20, 2009. This was more than your cashier could handle. So after some time of trying to use it for his purchases and holding up the customers in the checkout lane, she told my friend that he would have to pay cash for his merchandise. I knew the card was good as I purchased it myself with cash and have worked retail some 30+ years and have accepted many bank generated gift cards. Do you think your employees might need to be better trained in this matter? Needless to say, my friend left your store completely insulted and embarrassed!

Walmart continues to deplete the character that originally made Sam Walton's philosophy their customer service tradition: "Customers first". It would seem that children ran the company these days. Last night I went into Walmart Conway SC. Because of difficulty in finding a video cam, I saw a manager who was talking to one of the employees about a TV that she had bought, and was not working. He was instructing her in the steps she needed go through to get satisfaction. I waited and waited on him to no avail. I began searching again but still couldn't find it.

I shop at the Ocoee, Florida Wal-Mart just about every day. It has the rudest people working in it that I have ever had to deal with. I have met only one lady in this whole super Wal-Mart that is nice and her name is Linda. She is the door greeter. I think this store needs a class on being nice to the customers and letting Linda be their teacher and it might be a better Wal-Mart. I have talked to the so called managers of this not so super Wal-Mart but I think the complaints don’t go any further. The people that work at this Wal-Mart need to remember if it wasn’t for people going shopping at this Wal-Mart, then they wouldn't have a job. So they must not forget where their dollars come from. Thanks.

Walmart used to be a favorite place to shop till 6/19/2009 at 6:15PM. The manager's name was Tavorris. I asked the vegetable/produce associate person that the paper roll was empty and I was shifting through the cherries of which the bags were wet/leaking. Thus, I was hoping he will just get the paper. Anyhow, while I was waiting outside the area, I peeked inside and yelled for somebody in a friendly tone like hello. The person came and accused me of calling him names and he started calling me names and stuff like "why don't you come inside and we will take it up there". He was either hearing wrong or stressed out. So I asked for the manager and waited another 30 minutes for him to arrive.

I bought a plunger. The only plunger that was even in stock at the store. The plunger was $2.97. I love shopping at Wal-Mart and have always thought that they have fair prices for products. But this is by far the worst $3 I have spent ever. The plunger that I bought is so flimsy that it turns inside out the instant you put it in the toilet. I have bought a better plunger from the Dollar Store before.

I went into the new Wal-mart store in Jefferson City, MO and was really disappointed about the service. I waited at the deli counter for 15 minutes for the man to find an opened package of meat I had wanted then I had to wait for him to find the right slicer to use. When I went to check out, the cashier didn't know whom to give cash back on a check. I had my four-year old grandson with me and he was waiting very impatiently and running off before I could finish my transaction.

An employee of Wal-Mart was intoxicated during work hours. I saw him drinking beer out of his car, I guess during break time. I'm a loyal customer of Wal-Mart but what is going on with your employees? Nevertheless, the managers/security are supposed to be watching. What's going on?

I frequently visit several different Wal-Marts in our area. This is Texas in the summer, and it is hot! I've noticed the stores getting hotter and hotter, and upon inquiring, I have been told that corporate has told the Wal-Mart stores to stop keeping the stores as cool. At one store, I have witnessed an ambulance outside the store, picking someone up on three different occasions. Could this be heat related? As much money as they bring in every year, I think they can afford to keep the store cool. I'm going to Target.

I am a 53-year old man that shops at this store on an average of two times a week. I am also disable and depend on the riding carts at the stores. The problem is every time I go in your store to shop and use one of those carts, in less than 15 minutes, it runs out of power. Now, your store staff has always been courteous when this happens and that's a good thing. But their comments without them knowing it border on being an oxymoron. They politely tell you when you're getting on the carts, "Oh, this one's green. It should work and if it stops, come get another one." The thing that immediately comes to mind is "how?"

This is a follow up to the complaint I sent on June 14, 2009. Walmart has resolved the situation in a reasonable manner. They actually upgraded the console to a bundled package. I'm a bit confused. Walmart stated they were unable to reach anyone in authority at Sony. According to two different people at Walmart, one a district manager, the only phone number they had for Sony was the 1-800 customer service number. It seems odd, that two large corporations who have a business arrangement, have no way to communicate with each other when they have problems or concerns. I would suggest consumers check the contents of purchases prior to leaving the store. Also, if your item has a serial number, be sure the serial number on the box matches the serial number on the item itself.

The store is so warm by the time i get to check it, it felt like I've been in a sauna.

My husband has rheumatoid arthritis and cannot walk very much. This store has several carts for disabled people, however, when we go in most of the time there are no carts available. My husband will sit up front until one is available or I get through shopping. But what is so upsetting is the people on these carts. People, kids that are quite capable of walking. Adults and kids playing on them. They are taking advantages of this service and hurting seniors that need this service. Door greeters say they cannot say anything to these people because the manager will not do anything about it. I think this policy should change and those carts be available for people that you can see by their appearance that they need these carts. We would appreciate if you could assist in this problem. Thank you.

I purchased a 37" Polaroid LCD HDTV in December 2007 after returning from Iraq. Two weeks ago, it went blank and only the blue light will come on, nothing else. I took the TV due to misplacing my warranty and receipt back to Walmart with box, plastic, books and all and explained my situation and they told me to give them the exact date of purchase and they may be able to look up my warranty information. I have since spent $30 on credit card receipt retrievals which has been a waste of time. This was a gift to myself for multiple combat tours and having been wounded during two conflicts. Now, I am out a total of $1430 for wall mount, warranty and TV that is useless. I thought there were laws about this sort of thing. I'm not sure Wal-Mart needs anymore black eyes but this one will soon be coming from the disabled American Veterans.