Wal-Mart Reviews

At 1:40, my husband went and told April that we were cancelling the appointment. We got our groceries and walk out the door at 2:56 and April (the photographer was still with the other customer.) So if we would have stayed, we would have had to wait an hour. She didn't say I'm sorry or nothing, she just called me at 4:30 and wanted to know when I wanted to reschedule. I told her I would never go to a Walmart photography studio again. The first time we went to have a picture taken a few years back, my family traveled miles to meet and then when we got out pictures. I had a clock reflection in my glasses. Of course, I was offered another package but I couldn't get my family together again, so I ended up paying $90.00 at a lab to remove the clock.

So then a few months ago, we had our picture taken with our grandsons at Seymour and was told that they could not guarantee the glare, so we both had to take our glasses off. So I am telling everyone that will listen that if you go to Walmart you better not wear glasses and you better be prepared for an hour wait.

I was without my truck for 2 weeks and it cost $100.00 for my insurance deductible.

When I spoke with the store manager; in my opinion, he was most unhelpful. He mentioned to me several times that he was not present to see what happened. This is not how a manager/leader is supposed to respond to a customer. He made no effort to keep a customer. Yes, I am now a former Wal-mart customer. They may be the closest to my home, but they are not the only game in town, they are not the cheapest, they do not have the best goods and do not provide the best value.

Incidentally, the guard is South Asian. I am black but I suspect he may be following store's policy.

He agreed in front of the witnesses that he did indeed scream at me. I asked him if he screams at all of Walmart's employees and he said no. I don't understand why I am being treated this way but I feel discrimination has taken place. It's always been difficult being the only Hispanic in the pharmacy and this asst manager, David, has made previous noticeable attempts by coworkers to set an uncomfortable workplace environment aimed at me personally. He has asked me to not speak Spanish in previous cases due to his not understanding. Customer service anyone? I can't ignore a customer with a problem due to language. He thinks it's inappropriate to communicate with the customer in a language he does not understand while I think it's deeply important to connect with the customer and provide excellent customer service every time when resolving an issue. In my opinion, discrimination based on race and origin took place. This manager also acted unprofessional towards me and disrespected me while I was off the clock in the parking lot in front of customers.

My female fell over on Saturday morning and had problems getting up and walking after that. I thought that maybe she had been bitten by something. We bathed her, gave her Benadryl and aspirin and shaved her to check for any bites or mites. She continued to get worse. Second thought was maybe Parvo as my son’s girlfriend’s dogs had caught Parvo recently. The girlfriend had not been over but my son had been around her. After calling a veterinarians office and determining that Dana could have Parvo and I could not possibly afford the treatment. I went out and purchased from a Feed store on Monday a bottle of penicillin (PEN G), a syringe and needles and four bottles of Pedialyte to start administering and nursing my dog back to health. She did not have classic symptoms of Parvo other than she could not stand, had vomited once, was keeling over and would not eat.

Tuesday evening she had progressively become worse. My other dog Marley still was not eating the dog food. We fed and he ate table scraps (which we don’t usually do). This made me suspicious of the dog food. I stayed up all night until morn pushing the fluids on Dana. Wednesday morning she had urinated bloody red urine all over my room. At that moment I knew this was something else and pushing the fluids had only exacerbating her (obvious signs of renal failure). She was taking in more than she was putting out and it looked bad.

The night before (Tuesday) I took the bag of dog food back to the store because my younger dog still had not eaten it and I needed to get him fed. I kind of had a fleeting thought that it could be the food. I took a picture of the UPC and the bag. Then with receipt in hand, I traded for something they had eaten before. I usually feed them Kirkland Lamb but have been trying to stretch my dollar so bought Wal-Mart. On Wednesday when Dana took for the worse, I had the thought to check the UPC online and low and behold, with just the number I punched in up pops the FDA recall list that included my UPC. I purchased this dog food on 4/22/10 and on 4/28/10 my dog died.

I called Wal-Mart early morning on Wednesday and told them about my situation. I was so distraught to watch my dog laboring for breath. I was in tears. I pleaded with them to foot the bill for my dog’s treatment so that I could save her. They probably thought I was crazy and hung up on me. They kept dropping my calls and referring me to different people to call. I tried various measures out of despair to get my dog to the vet. I called the vet and the gal there said that it sounded like renal failure very similar to the food poisoning from the recall. I asked friends for help. By the time friends arrived, we went in to Dana in my room to lift her and get her into the car. She had expired just moments before. We took her body and my other dog to the vet. I couldn’t afford the tissue sample test needed to rule out the dog food had poisoned her. I did pay Parvo test to rule out Parvo. I obtained medication for my male dog to encourage him to eat. I couldn’t afford the hydration treatment they suggested. I told them I could do that my self by purchasing the intradermal IVs and administer them myself. The veterinarian instructed me on what to do and watch for. I am so sad. My children are very sad.

Walmart has never been a good place to work for, according to this employee. She only stayed because she had to support her son. In fact, if she were alive in the next 7 or 10 years, she probably would have benefited from the class-action lawsuit Walmart is in, right now. However, I (regretfully) ignored how she and other employees are treated for a long time because Walmart has made my life better with cheap prices and so forth.

I can no longer support a company who seems to take perverse pleasure in making life (and death) difficult for whole families. I will no longer be able to shop at the store. It would be disrespectful of this employee's memory, for sure.

Since a manager refused to speak with me, I asked a cashier for help. She spoke with me very politely and gave me advice to sign the form and return to the photo center. When I returned to the photo center, the woman at the photo development center again refused my pictures and became very rude with me and began to tell me that since I "confessed" about not taking the pictures I was not allowed to take them. On the way to the front of the store, I talked to the same cashier who helped me before, and she volunteered to speak to the woman at the photo center.

After talking to the woman she returned and said that she had been very rude with her also. Again, I tried to talk to a manager but he again refused. I called my dad's friend who took the pictures, she drove to Walmart to signed the form. When she asked where to sign, the lady at the photo center did not know. I had to tell my dad's friend where to sign the form. After receiving my pictures, as I was looking through them I noticed that my title "Senior 2010" was cut of in one pose, and the top of my head was cut off in another.

After this experience, I am very dissapointed with the outcome of my pictures. After paying an extra 20 dollars for a 1-hour delivery, I was at Walmart for atleast two hours trying to get everything straightened out. On top of that, the cashier at the photo development center was extremely rude and obnoxious.

I have tried contacting the Wal-Mart and I can only email customer service because they have no phone number listed. I might even have to purchase a new mattress because finding a solution to my problem is proving to be more difficult than I expected. I cannot say how disappointed I am with this situation!

Ariel's complaint. She has indicated, "This store is pretty gross and small. She has indicated: The store is empty. Also; She pointed out it has lots of unused space. She has also indicated this Covina store has a very small variety for beauty and hair care. Or food and clothes. She has indicated there are none English speaking employees. She indicated She had so much harassment just striving to buy a simple door jam. Who is the blame for her discomfort and harassment as a honest customer? Yes this correct: The incompetent managers, the district manager and human resources department. Where is the due care for customers: Labor Code: 2800.

I've been here as well. The parking is disgustingly small. I on occasion was harassed by pan handlers in the parking lot. Can a customer fill safe walking to their car here? No cameras were observed in the parking lot were. Whose responsibility is it to insure the safety of all the customers? The incompetent district manager. The managers of this store #2292. Now continuing: I just recently have been informed that it appears Wal-Mart is to face a massive class action suit. For gender discrimination. Over pay for female workers can go to trial. It's a 6-5 ruling, the 9th Circuit U.S. Court of Appeals said the world's largest private employer will have to face charges that it: Pays women less than men for the same jobs and that female employees receive fewer promotions and have to wait longer for those promotions than male counterparts.

Maybe this biased attitude could explain to Ms. A. why this Covina store #2292 does not provide a large variety of beauty and hair care products for women. No doubt some where out there in the San Gabriel Valley is a district manager that appears to love hiring and promoting male shovenas store managers that appear to be very incompetent. Their obvious actions speak louder then words. If they really believed in Due Care: Labor Code:2800 They would provide every possible product for women. This is obvious supporting evidence about how they care about the needs of women. It appears they could be be biased. After all they have a massive class action law suit pending. This lawsuit was filed by six women in federal court in San Francisco in 2001. Wal-Mart wants to take this case to the U.S. Supreme Court.

This is a gender bias class action law suit. Labor Code: 6310. Sent my sister home for making an honest mistake of fact. Penal Code 26. Where was the progressive discipline? Where is the Due Care Labor Code 2800? My sister should be mailed a letter of apology offered a full time position with opportunity to bring herself and a few friend to become female managers of any Walmart. She should receive back pay and penalties for being sent home for making an honest mistake of fact. Walmart should terminate managers for sexual harassment with permission, also being incompetent, ignorant of labor law and government law.

Daughter was happy to get a better camera. She got home and read the directions and charged up the battery. When she finally showed me what kind of picture it was giving her, she was so disappointed. It was real fuzzy and made a bad sound. I said, "It looks like you got a lemon. Let's take it back while it's brand new." When we got there, the lady at the door was rude. She was trying to put the ticket for return on it and couldn't get it to work. I didn't say anything but she said in a bad way, "You're going to have to be patient with me now!" I said, "Don't worry; I don't have any shopping to, do just getting a return." So when we got to the returns, the cashier said she couldn't do this unless someone from camera came up. We waited 20 minutes.

Then the customer service manager came up there and she said, "What's the problem?" I told her and she took it out and said, "Well, I wonder why the camera serial # and box don't match." I said, "I don't know but the guy who sold it to us was old and gray and wore glasses. He took the box from behind the counter and gave it to us." She sent us to the lady at the photo department and she gave us the runaround and said, "Well, the reason you're here is because the number of the box doesn't match the camera's." I saw the guy who sold it to us and said, "There he is; ask him. He's the one that sold it to us."

He wasn't any help. Another lady was called to go to the front to the service desk. She was whispering something to the photo lady and they were acting very suspicious looking. She took my bag and receipt and camera, warranty, SD card. She walked real fast but I stayed on her heels. When she got up there was a long line. She said, "Just stand in line." I didn't. I went closer up and looked at her whispering to the lady in charge.

The only nice one was the first cashier at the service desk. I said, "I don't have to stand in line again, do I?" She said, "No. You can be next." The ugly lady that was walking fast just took off. The manager gave the lady at the register the okay to give me my money back. It took one hour and five cashiers to finally get the okay.

Be careful, people. Make sure the serial number on the camera match the box's serial number. I think they are running some kind of scam that they put wrong written on tape and cover the real one to keep people from returning the items. I'm so glad we returned it within four hours and I'm glad I went with my daughter who is very timid. They would have taken her real bad. I'm 56 and they made me feel like we had done something wrong the way they were whispering. I'm glad there was a picture of the blue camera on the box that matched the camera. I'm never going to buy anything at Walmart again. I told my husband and he said well I never buy big ticket items there anyway. He said he likes to buy toiletries and cleaners for the house to save money but he says maybe no more shopping at Walmart for him either. I think something is up with that kind of customer service. They all act like they hate customers. It's bad service. There was a nice cashier but most of them are mean.

I also bought another bag and never even opened it. This weekend I am going to return it to the store and I will also not ever buy any more of this product. It is less in price but I can now understand why. The two bags I purchased are Kibbles, Chunks & Chews (has clumps in it) and Healthy Weight Management.

They sent a prepaid shipping box and we shipped the laptop on 4-2-10. I got the laptop back on about 4-13-10 with a letter stating claim denied and to contact extended warranty company. They stated motherboard was "fried" because of the plug that I installed (they keep saying modified). The plug is 2 wires and plastic only, no other components that would increase or decrease the amount of power to laptop. The plug I installed was a repair, not a modification. I now have a $1200.00 laptop that my daughter in her 2nd year of collage can't use. I am not in the position to repair or replace the laptop at this time.

I asked for the manager, Gale. I told her about what had just happened. She told me they have garbage cans for recycled paper, not for food. I went to each cashier and they told me the manager lied to me, and they have garbage cans for everything. I went back. I spoke to Gale again. I told her that what she told me was not true. I suggested to file a formal complaint and if I can have a copy. She refused to do it. She told me she was going to handle it in her own way, not my way. Then she apologized to me, that she would handle it. She never asked for my name or other information. My opinion is, she is never going to address this person.

The Dept Manager went on the computer and changed her status from full to part time costing us my insurance coverage for weeks until the store manager finally fixed it. Then they had the nerve to back charge for insurance we never had. I could write a book about all the wrongs done by Wal-Mart but won't. Next year I can start getting my pension from Time Warner and she can say goodbye to Wally World.

She informed me it was posted. I asked her where, no response. But when I asked her for her store number, she suddenly got antsy. When I asked for the corporate number she couldn't give me one. She claimed she didn't know. Instead, she gave me a local number. I called the number and a very rude woman came on the line and gave me the number immediately, which is 1-800-WALMART. Such an easy number. I will never understand how the store manager didn't know that. The woman on the local number just wanted me off the phone and didn't want to hear anything from me. She cut me off and said, "Like I said, the number is 1-800-WALMART, ma'am. Bye." Wow! So I called the number and got a very nice woman on the phone but I noticed she simply listened to me and told me they would take care of it. She didn't ask me for my name, phone number or anything else.

I currently work in customer service and have for 26 years and I know how tough it can be, but I also know how important it is to execute proper and professional customer service to maintain a good business. I went to Target and spent $218.00. And I have to travel a few miles passed this Wal-Mart location to get there. I know I would have paid a lot less for the items I needed; however, sometimes paying a little more for piece of mind is worth it.

The incident that caused me to not want to even consider this location again was a few weeks back. I had a basket and stepped away from it for a few seconds to look at some blouses in ladies apparel. When I returned to my basket an employee in the fitting room yells across to me: "Excuse me. That’s ladies’ apparel's basket." I’m like umm! I just brought this basket over here. She went on with me and I eventually went to the front and got another basket. By the time I went back over there another employee was walking up with the basket used for their go backs, and all she could do was apologize. That’s just ridiculous! Economically, Wal-Mart loss on this one because I live two minutes from this location and I will never step foot in there again.

While he was in the process of scanning the card, another employee told him to stop. My self and the other woman prompted the employees to call for the manager, and after several moments, the assistant manager, Jeremy, came. He informed both of us that the sign was only good on certain grills, to which we responded "The sign did not say selected grills." He told us they would not provide us with the $50.00 gift cards. I asked the assistant manager 3 times if Wal-Mart was going to honor the price the register was giving, and each time, he replied, "It's illegal." The cashier, who was ringing up my sale, informed the assistant manager and 2 other cashiers that he had been giving out these gift cards all day.

We, then, asked them to get the manager. It took the manager, Jon, 15-20 minutes to show up; and he was immediately rude telling both my self and the other woman they would not be giving us the cards. I asked the manager 3 times if Wal-Mart was going to stand behind what their registers were ringing up, and all he would say is "It's illegal." For the fourth time, I asked him, "I would like a yes or no answer. Are you going to stand behind the price the register is ringing up?" He replied, "No, we are not. But, you can purchase one of our grills that do qualify." I told him, "I only want that grill." He then put his hand in my face and said, "Bye." I decided at that point that I would pay full price for the gas grill.

While the cashier was ringing me up again, the register prompted him to provide me with the $50.00 gift card. He got ready to clear the prompt, and I asked him to call the manager back so that he could see what the register was doing and fix it for future customers. About the time the manager got around 20 feet away from me, he yelled, "We are not going to continue doing this." I replied, "I'm trying to purchase this grill at full price and just wanted you to see how it is ringing up so that it can be fixed." The manager got approximately 1 foot away from me and screamed in my face, "If you don't leave my store, I will call the police and have you arrested." I replied back, "You're kidding. I am trying to pay full price for the grill, and you are going to call the police?" Again, he stated, "Leave my store or I will call the police."

As far as I am concerned, this was a "bait and switch" tactic being used by Wal-Mart. And, when a consumer complains about the tactic, they refuse to deal with them and try to sell them a more expensive model. I, also, feel that I was verbally abused by the manager. I had not said a derogatory remark to this man the entire time, until he threatened to have me arrested.

Why should I have to explain my financial situation to her? It's no one's business why I'm paying the way I am and I didn't appreciate how she acted when I answered her. She rolled her eyes again, gave me a receipt and said, "You're welcome," condescendingly again. The cashiers there are usually rude. Very few times have I've been treated with respect. I'm quite tired of how they treat customers there and I refuse to go back.

They have too many execs and they do not fix a problem. They just blow you off if you do not get someone in that store. It will not stay there for long. Kmart is getting better and Target has the same things and we would pay more for better service. You should not have to go to a store for a month to get one item just like the tom-tom. You have not had one in the Weirton store that place is a joke a big joke but I do have to say the new cashiers are better.

I have been holding on for 30 minutes, and they still have not come back with any information. Wal-Mart is supposed to be so fair, but it appears that they are only concerned with making a sale during the holidays. My daughter is now in school without a GPS that is used often, and I have to incur another expense on top of everything else. Thanks Wal-Mart!

I immediately called Wal-Mart and asked for customer service and explained the problem. I was then turned over to the assistant manager. After explaining the situation, he said, "Well, you got the avocados. Bring them in and we'll refund your money." Apparently, he wasn't listening, so I told him "Look, I don't have 56 avocados; I got 5 and I do I have to come all the way back to get my refund tonight." He was very impersonal and impolite to say the least. So after giving him all the cash register numbers, etc., I went back to the store.

Customer Service was closed. All 3 open lines were packed, and I couldn't even ask a question from the busy cashiers. So I went back to the front and asked the greeter, and he brought me to a cashier with another attitude saying he'll just have to wait a couple minutes with a never-ending line in front of her.

After five minutes of watching her cash out people, I saw another employee with a cash drawer coming in, so I asked her to help me. And she knew, so she asked the busy cashier and she told him to start the other register and she'll get there when she 's done. The other lady was OK, but she didn't know and took another 10 minutes and told me she had to refund my money then charge me back. I told her "Look, no offense, but can you call Julian, the assistant store manager I talked to on the phone or get some here that knows how to refund back to my Wal-Mart card."

So she went back to the busy cashier with an attitude and asked her and told her I wanted it refunded back to my card. She then asked her "What's wrong?" She explained to her I was charged for 56 and only bought 5. Finally, after her line and all lines were empty, she came over and refunded it back to the card. This was now past 12:15 am.

I work as an associate for Home Depot, and customer help is supposed to be our first concern. Radios are given to associates to get that help. Not even the Wal-Mart greeter has a radio. As for Julian, the assistant manager who got me so teed off to start with, I never saw after getting to the store. And by this, I could understand why everyone at this Wal-Mart has problems because the managers don't care.

Obviously, I can't do anything about Wal-Mart and their attitudes and have to return there almost every day. It's like going to the dentist for me to go back, but I want this letter to hopefully get back to Julian, the assistant manager and the senior cashier with an attitude to ask them how they would feel after working 8 hours and tired about being done this way. Wal-Mart, you need to give the greeters radios and have a least one supervisor up front looking for problems.

According to the posted "scanning-code-of-practice price-accuracy-guarantee" at each cash-register, the customer gets the first item free, if the item scans for a price higher than the shelf-marked price. Instead, she started harassing us and arguing, and refused to get the store-manager as per our request to her.

Then came another "customer service manager" [with a name-tag Jennifer]. But no requested store-manager [in spite of our repeated requests]. We were not permitted to get a photocopy of the incorrectly marked shelf-price-sticker. Obviously, it is evident that [at least in this case] Wal-Mart is misleading consumers about the price and over-charging the public.

I told the manager the circumstances, and she absolutely refused to take it back! It was still in the package, unopened! I have spent thousands at your stores, and this just sucks! I have also purchased after-season Christmas gifts for Christmas 2010, and now, I am sorry that I did. What if something does not fit?

Is Ferry Farms store #2520 just ignorant of the overall policy? If so, then they need to get on the same wavelength as all the rest of your stores! Nothing is more frustrating than to go to checkout and have someone refuse the ad. But I have to say that the checkout girl was very nice. However, her manager, two aisles over, was not at all! She was downright rude!

I have shopped Wal-mart since Sam started his #2 store in Harrison, AR; and I know for a fact he would not tolerate rudeness of any kind toward anyone! To have the good old days back! You could shop his stores and always know you were getting the lowest prices (Wal-mart won't be undersold!) and enjoy your shopping experience! Guess not anymore. Maybe, it is time for me to check out the other local grocery stores. Surely, the experience will be a lot more enjoyable!

On March 29th, I filed an incident report because while putting freight away, my back snapped. So thinking it may have just been a strain, I talked with management and decided to just go light. On April 11th while putting freight away, again I lost feeling in my legs and extreme pressure pain in my lower back. Scary, management and I filled out the necessary forms and I was escorted to the ER.

The ER doctor gave me restrictions of 5 lbs, no push, pull or repetitive bending at waist or hips, and then sent me for an M.R.I. I followed up the next day with the corp. doctor he was going to just call it a strain until I had mentioned that an M.R.I. had been done. He gave me restrictions. I went back to worked where he called me with the M.R.I. results. He stated that there were findings and damage.

I continued to work light duty while taking ** and a muscle relaxer. I worked until Thursday and returned to the corp. doctor on Friday. He explained how there was not this but there was that and on the M.R.I. results. He gave me restrictions of 30 to 40 lbs., more scripts and chose to keep me on and follow along until I was seen at the "Spine Center". Saturday morning, I awoke and the pain and pressure were terrible again and still is. I have had to call into work because my legs fall asleep when standing and weakness overcomes me. My next appointment is with the corp. doctor this Friday.

Last week while I was at work, the Comp. Specialist for Wal-Mart tried calling me twice when returning the call, I left a message. I called again and again and held my phone to my side, no calls. Yesterday, I called there and the receptionist tried getting through to any and all available workers on board none would pick up. I received a letter in the mail stating my claim has been suspended and Wal-Mart may not cover a thing if I do not reach her. So I am home again holding onto my phone all day. I am so stressed, confused and in pain.

I have gone over this contract several times and all it says 30-day exchange but nowhere does it say, unless you crack or anything that may happen to your phone that you cannot exchange it. Also, I was under the impression that Walmart has a 100 percent satisfaction guarantee. I am very upset not only about the customer service, but the contract that I signed was not upheld by the associate I dealt with. I have sworn off shopping with Walmart ever again due to the disrespect I received.

Today, I was standing in line #15 or # 13, the time frame was approximately between : 11:00 A.M.and 11:30 A.M. I was just standing in the line to purchase an item. Then it appeared that I was possibly bumped into twice by what appeared to be a very heavy set lady. She appeared to be about five foot seven. Approximately about two hundred pounds. She had a green or aqua short sleeve shirt on. Dark pants. I looked in some shock her direction. She appeared to have a very angry look then smiled then said sorry. This should have been addressed by the managers. Are they required to monitor the lines . Their incompetent behavior some how appears to be chronic.

Note: (We do not bump into someone that we do see then say excuse me. We politely acknowledge the existence of a person. Then politely say excuse me. Then we wait to see if they acknowledge our existence. To stay within the law, we then wait to see if they move. If they don't move, we then walk around. If this is the only way to go where we want to go, then we go get a manager. (We do not bump into someone then say excuse me).

This is assault. California Penal Code: 240. Even if the person said excuse me. Why because they have eyes to see where they are going. This ladies actions were rude, self centered, arrogant and appeared to be biased. The managers appear to be very incompetent. They just stand at the podium in the front of the store .With their minds in la la land. Today I spoke with assistant managers: (Venisa and Sherrie). Both appeared to be female Hispanic adults. I first went to; Venisa then Sherrie. I informed Venisa that I will tactfully be confronting the boyfriend or husband of the female that bumped into me. Then she pointed me to Sherrie.

Sherrie was informed by myself that I will be speaking with the husband or boyfriend of the female that bumped into me. I informed Sherrie, the Walmart manager she was informed in case the husband or boyfriend reacts in a hostile fashion. I did speak with the husband or boyfriend. This was in the presence of store manager: Sherrie. I tactfully said,"Excuse me sir. " Then I continued," sir I was standing in line and you're wife or girlfriend bumped into me. " His reply was," She said excuse me." So obviously her boyfriend or husband considers it is ok, no laws were broken. Then possibly California Penal Code: 240 does not exist.

What he exactly meant in his response was: (Me and my wife or girlfriend are exempted from any wrong doing. We are exempted from adhering to and complying with the laws of the state of California. Because we are special. This is the impression I received in his response. NOTE: As stated previously we don't bump into some one then say excuse me. Suppose some one just had back surgery, post knee injury, a lady has arthritis or a women is holding a baby. Is this different?

Are we going to bump into them then say excuse me? This is the same store that charged me twice for a cell phone. Yet the male Filipino manager indicated all the paper work showed I only paid for one. (If this store does have incompetent store manager that cannot monitor the lines. Then perhaps signs can be posted in plain view. That read as follows: No cutting in lines, no improper etiquette will be tolerated, such as bumping into people that is completely unavoidable. Such actions will be just cause to ask you to leave. This will help prevent problems also like the father that appeared to be a victim with his child at this same store. This will prevent other customers from touching any other customer in appropriately.

This is store:: Walmart : 13331 Beach, Boulevard, Westminister CA ,92683-9207. ( 714)799-0020. I asked Sherrie for a store incident form. She indicated there was none. This is in excusable. A big store like this and does not have customer complaint form. Does mean the Tungan or Somaoa ladies actions were approved of. All Sherrie indicated was file a police report. After I informed Sherrie about the actions of the female that bumped into to about possibly twice. The couple was still allowed to shop in the store. (Is loss prevention sleeping or only watching for in house thefts)? Will the store video mysteriously be taped over, lost, misplaced)? Or unjustified assaults don't matter in this store? Perhaps this is how the man previously touching or talking to some one's child inappropriately was able to get away with it, why? Was loss prevention told to turn a blind eye? Only to keep their eye on pretty girls and those stealing? Or were they sleeping on duty?

Her conduct was unprofessional and distasteful. I asked for the manager. I had came to the store to shop and was then treated harshly for no apparent reason and I received a full refund. I spoke to the Assistant store manager Pamela, who informed me I could not be told what will happen to Avil, who was still behaving erratically and bursting out her own name. It also seemed to me that Avil discriminated against me for my speech impairment. No customer and customers with disabilities should be treated with disrespect, this type of nasty temper behavior should not be tolerated. I believe she should be fired.

Avil ** behavior seemed like she has done this before many times and she smiled and laughed about the matter while talking to people in management like nothing was wrong and like they were her friends. I still do not know if she's been fired. She was not sent away from the cash register by Pamela. I believe this matter was not taken seriously and I even email Walmart customer service to send my complaint to the corporate/headquarters-still no response from them. I will not shop there again.

It may not be the cashier's fault that the soap spilled onto my carpet in the back of my car, but neither it is my fault. I did nothing but place the bag into my car. I would think, in the interest of goodwill and customer relations, Walmart would replace the bottle of soap free and pay to clean up the mess the soap I bought from Walmart made in the back of my car. It is a small price to pay to keep a devoted customer returning and shopping at Walmart.

Not only do the tanks look horrible at all times, but last week, I found something that looked like big bunches of electrical tape inside of one of the tanks that had several fish inside. Most of them dead probably because of whatever this stuff was. It was disgusting. Another time I purchased fish, the girl that finally came to help me didn't even know how to retrieve fish from the tanks for customers. She told me that she had never worked in that department before nor has she had any experience with fish. I was mortified. This company is renown for its reasonable prices and wide array of available items to purchase, which is great and I am a big supporter of that but we are talking about live stock here and nobody ever seems to know how to take care of this department.

I've been told in the past that nobody has worked the department in days to weeks, which means the fish aren't even being fed. I'm sorry, I know Walmart is a very busy place, but if they can't keep their departments staffed and it's to the point that inhumane treatment is becoming a problem then this company should no longer be able to sell fish or any other live products! Who can I contact about this? I know I am not the only consumer with concerns. It seems as though your website has been swarmed with complaints similar to mine. When is somebody going to step in and try to do something to stop this?

I left and went home and called the corporate office. They assured me that someone from priority would get back to me in a couple days. Well it's been over a week now and still not a word from them. It seems like they could care less just like the girl that works there. I guess I will take all of my business elsewhere. It's a shame that they don't stand behind what they advertise.

On 11/28/09 I purchased 6 pairs of the soft lenses (another $99.98), but after the trial pair was done and I tried the ones I purchased, I got a severe eye infection. I had to miss a day of work and go to my family doctor and he prescribed an antibiotic and eye drops, more money. I called the vision center and they set up an appointment and she turned it into my medical insurance because I said I was not paying any more. I said I thought maybe it was the contact lenses (a bad batch), but she insisted it was the solution, so she switched solutions, which I had to purchase and throw away the original one I had purchased. Then she prescribed a different eye drop from the pharmacy which I again had to pay for. The infection cleared up, but I cannot wear the contacts. Every time I try, I get an eye infection so I have been wearing glasses, which are not the greatest because they are old. I am sure if I called the vision center, they would make an appointment for me, but I just can't afford any more mistakes. I have been very patient.

During this time of trial and error, I asked to see another doctor, but the other doctor said she couldn't help me because she was not familiar with my case. I have an appointment with another eye doctor next week (which I will have to pay more for; I do not have vision insurance). This is not a Walmart doctor. I tried on Easter Sunday to wear a pair of the contacts that I had purchased (a new pair) and I wore them for 6 hours, and I now have an eye infection. I would like a full refund. I have already filed a complaint with the FTC Bureau of Consumer Protection. I am worried that I have or, should I say, she has done irreparable damage to my eyes. I guess I will find out next week.

I found this to be very upsetting because Wal-Mart did not confirm an order or placed an order for me, but put a hold on my bank account for $1554.62. I called several people with Wal-Mart and I was told the hold would be taken off immediately. The hold was not taken off. I called again and I was told the hold would be taken off within 72 hours and that it just depended on how many hold transactions were ahead of mine. I talked to a manager named Jonte in the Hazelwood office and got nowhere with her. I called my bank several times and they told me that it was nothing they could do because Wal-Mart put the hold on my money.

I worked two jobs to get this money to purchase computers for Christmas. I was unable to complete my Christmas shopping, unable to purchase the computers, and unable to pay other bills because of this hold on my account. I'm disappointed because there was never a confirmed order or service and my bank account had $1554.62 on hold. Due to the discomfort and inconvenience, I request the computers that I tried to order be sent to me at Wal-Mart's expense totally (no cost to me) and all holds be taken off.

Neither a consequence (other than a loss of confidence) or physical damage occurred. Just another reason to be careful at Walmart and wonder when they like so many others go out of business due to a lack of attention.

I then explained to her that a Wal-Mart representative called me once to tell me something other than for me to come get the film. I explained to the clerk that I don't remember exactly what the representative said but she had assured me that they will call me back concerning my photos but never did. The clerk had compassion and patience before she fulfilled my request to get the manager. The manager came out and reiterated the procedure. She also explained that the clerk should have mailed a notice to me about the final notice of the processing of my film, which I did not receive. She was nonchalant and uncompassionate.

I became angry at that time and told her to give me the Wal-Mart headquarters address, the store number and her name. She complied. When I asked for her last name, she said, "Wal-Mart. We don't have to give out our last names." Her name is Candace, as it written on the paper. I couldn't read it on the paper, at least that is what she said her name is. This situation upsets me because these are pictures that my mother had taken some time ago. She died nine years ago. So those photos are extremely valuable to me. To hear that the pictures that my mom took have been "thrown away," much less Candace Wal-Mart's attitude had me crying and upset the rest of the day.

As I said, I understand Wal-Marts' photo processing procedures and the disclosure on the film deposit ticket. What I do not understand is how Wal-Mart can just "throw way" someone's pictures and have no documentation of any conversation and/or paperwork of any transaction of me bringing in any film to be processed. On Wal-Marts' part, it is as though I never brought my film into the store to be processed; other than the film deposit receipt I have.

At this point, I would like to know what can be done about this matter? I have done what I thought what was needed to be done to have the pictures that my mom took to be processed in your store only not to be contacted again, as the clerk has mentioned, and then to be told that my film was "thrown away". This is a very serious and sensitive matter to me. Enclosed with this letter is the film deposit receipt that I have after dropping my film off at the Wal-Mart film processing center, the disclosure on the back of the receipt and the information Candace Wal-Mart has provided for me to contact your office. I would like someone to locate my film and return it to me. Your expedited reply and cooperation would greatly be appreciated.

This is the letter that I mailed to Wal-Mart's office. They have yet to reply. Since the policy was not carried out, I would like for the company to try to find the pictures they "threw away". I have not thought of any settlement to replace my moms' pictures. If they cannot find my mother's pictures, I would like for them to at least acknowledge their error. My mother's pictures cannot be replaced.

Sometime later, they asked me again; I said no, not without talking to the store manager, because I followed all of the company's procedures. The store manager said he had already talked to me, which was a lie, and told me to clock out. Yet the guy never got disciplined. No one wanted to do what the policy said to do when you have a problem with other associates.

The management didn't follow procedures, but I did. Yet the store man told me to go home. Then the same guy almost ran me over outside of Wal-mart. I have dates of other incidents and a manager who said I am right and they are wrong. That was present at both incidents.

When there, I was told to get the mop. I would have to go to the service counter to pick it up, not pick it up where I paid for it. This kind of treatment of the elderly is unjust and demeaning. I will go to Dollar store next time. This store is too big and not equipped to deal with the handicapped, elderly, or ill people. I'm very disappointed with this store.The small old store was better!

Tonight, March 31, 2010, I needed several different kinds of items ranging from a plant hanger to make-up to milk, so I made the mistake of going to WalMart when I got off from work. I arrived at the check out line at 6:45 pm. There were only 4 lanes open (not one self service lane was open). I waited in line until 7:30. I don't understand why managers aren't watching how long the lines are and staffing registers as needed or at least open the self service lanes. Why would all self service lanes ever be closed, especially if you are short staffed?

The one thing that kept me from exploding in anger was that when I reached the cashier, she was so friendly and apologetic about my wait. I also heard her apologizing to the people in front of me. By the time I reached her, I felt sorry for her because of the abuse I'm sure she was receiving for something that I know was not her fault. I told her I appreciated her kindness and would not take my anger out on her, but when I got home I was going to get online and do my complaining. She gave me Walmart's web site and said she wouldn't blame me for complaining. It reminded me of why I go to smaller stores when possible and pay more. It also reminded me of what happens when a store gets so big, it really doesn't care about customer service, because the "powers that be" know people like me will eventually be back again, good service or not.

I have also compared this practice with HEB (a regional chain in Texas) and now do about half my shopping there. Unfortunately, they are $.50 a gallon higher in mild, for example. I have returned a dozen items partly to protest the sneaky way in which WalMart increases its profit. The Customer Service folk just shrug their shoulders. I wish we, the buying public, had a public bulletin board to check for this kind of shady practice. It is too bad WalMart doesn't realize the fragility of their reputation.

In the meantime another lady came up and said that there was no shrink wrap on the box so it had to be opened before and there was not any shrink wrap on the box when it was purchased. I told her to take it out of the box, you would be able to tell that it was not out of the box and she did and put everything back in the box. Then asked me when it was purchased. I told her about two to three weeks. She kept telling the other lady that it was $84. While still behind me employee Jackie is still hollering at this couple. Then one lady was looking in the computer for something.

Then the lady Jackie came over and said, "What is the problem now" and the other two ladies were telling her what was going on. Then one said it again how much it was. Then they took it out of the box again--the same lady that took it out the first time--and said that it as been out of the box again. I asked her how would she know this and she said, "Because of the paper cover that the CD was in was not flat enough". By this time me and my sister were furious. My sister took the box and said that they will not embarrass us like they did that couple and other few choice words.

Then we went outside and saw the other couple and said how rude she was. I then called the 1-800 number and talked to a gentleman that was very nice and said that they would have someone call me by the end of the day. Within not even 10 minutes the store assistant manger called Robert, he told me what his employee had told him that was not true and I also asked him if Jackie told him how rude and how her attitude was. Then he said that Walmart has a policy on anything in electronics, which is 15-day return policy, which none of the ladies said anything about the policy. I also told him I worked in retail stores for more than 10 years and then they said she know about customer service policy. If any employee would act like that toward customers they would be reprimanded in a proper way. After all, we as customers make their paycheck!

I would like to have something done with this lady, like an apology is in order. I'm a regular customer and enjoyed shopping at Walmart but if this matter is not taken care of, I will suggest and tell my story to my friends, co-workers, and family. Just remember your customers make your store what it is. Your employees should make the customers feel good to shop there. One bad employee could make your sales go down!

Anyway, I couldn't even find a manufacture date on the battery. I looked at all the batteries in stock, none had a manufacturing date either. I thought, if the date was on the battery, they could prorate, even though the battery can sit on the shelf for years. Anyway, they have conveniently omitted the manufacturing date. The staff at Walmart was rude and they wouldn't even give me a store credit for the defective battery. No refund or store credit, even though I bought a new one from Walmart.

I began shopping at 3 am when there was only one or two customers in the store. My observations indicated a cashier who made unpleasant facial expressions, and within two minutes, there was an episode of an unpleasant sensation. At the register, the same employee looked into my eyes and was disappointed that the result was less than expected, I had washed that chemical off of my neck to reduce the exposure.

Several people stocking the store also were following me around the store watching what I was doing. While I was distracted, there were similar attacks causing blurred vision, heart palpitations, panic attacks, red dilated burning eyes, nasal drainage, repertory difficulties these effects are long-lasting and consistent with a histamine product. I have seen the employees running away from me and I also had a wet sensation on the nape of my neck.

Each time this happens, it contributes to emotional distress and I have conveyed to Walmart that I intend to expose this situation because there has been no resolution on their part to stop the continued harassment; it was also conveyed that the CEO is responsible for the deplorable actions of their employees regardless of their position in the company.

A young man, head manager of the cashiers, after waiting for 15 minutes adjusted the prices. Now, we are talking 45 minutes later, the manager, Tijuan N, never did come to the front or call the cashier. My point is that manager should always be available for the customer. Also, I was always told if a sign is up or price is where the product is that should be the price. We are not talking hundreds of dollars to be adjusted, maybe at the most it was $8. Not only did we waste our time, it may be the last time ever shopping at Walmart Store or even a Sam's Store. Thank you.

Then, after the sticker was on, and after she chewed on the bag where the handles were tied together, she suggested that I "carry the bag by the handles, so my one item would not fall out!" That was gross! Yes, I would love to hold my bag, where it was just in your mouth a second ago. Then, I went to return the item to customer service. I found it ironic that "100% guest satisfaction" signs covered the walls behind the desk, but the woman behind the desk would not return my item, because I had an old driver's license (my new one I had left at an apartment complex leasing office, the day before). I had another ID, an international student ID card, that was still valid, and she wouldn't accept it. Between the lines, and awful customer service, I told the woman to keep it, and it was not worth driving in rush hour traffic all the way back there. I will not shop at any Wal-Mart again. I would be happy to pay much higher prices somewhere, else than go back there!

I advised that I had just got that machine from the store and I would simply take it back and upgrade to a different model. I took the machine back and advised the customer service rep "Barb" who took care of me that the machine had a known manufacturers defect and that I wanted to upgrade and explained as it was a gift, I had no receipt. Barb told me they could not do that and that I needed to contact Singer. I advised that I had contacted Singer and that is how I knew of the defect and that I was not going to pay the costs of shipping and repairing the machine when it had only left their store a few days prior. Barb informed me that per policy, high ticket items had to be returned to the manufacturer.

I reminded her of their policy by pointing to a sign above her head that read "Our goal is to satisfy our customers by exchange, refund or repair" and that I would be more than happy and satisfied if they wanted to pay the cost of shipping and repairing the machine. This woman went out of her way to prevent me from exchanging or upgrading. She spent what seemed like an endless amount of time calling the department manager, other customer service reps.. Even after her CSR told her that she could just exchange the machine. She had two different people look on recall lists, etc. Basically, I spent more time than necessary dealing with this customer service rep. She made my visit to Wal-Mart extremely miserable and made me not want to return. If their goal is to satisfy by refund, exchange, or repair, why spend an hour trying to get out of doing your job?

Obviously, she had no choice but to exchange my sewing machine. But I was in Wal-Mart for almost 2 hours due to the inconvenience she put me through and wasted too much of my time. I am not happy at all with most of my Wal-Mart experiences lately, but this one was a bit over the top as it was so obvious that Barb did not want to do her job.

It has taken them five weeks and it still hasn't been fixed. They didn't show up the this Friday which was March 19, 2010 even though I was told they were. So I had to call them up today to see what happened and then they told me that the TV has been fixed and the TV is still down. They never showed showed up on Friday. I called PVS electronics and they told me they were going to send a tech in today, 3/22/10, and then I got a call after from the tech that he can't show up because be has no one in the area. So now I have to wait another three days and lose another *** day of work. I am never buying at Walmart and don't buy their product care plan. It's not a good one and Walmart just tells me that they are getting on top of it but nothing has been done.

This is ridiculous. WalMart should stand behind the product that they sell, and do an even exchange. I work for a retailer that has a 90 day return policy, and we do everything in our power, to help our guest. I called WalMart the first time my computer went out, and they would do nothing for me. I will never buy another thing at WalMart, especially an electronic, because they do not stand behind their product! I should not have to go through the manufacturer. WalMart should stand behind their product that they sell, and do an even exchange, they sold me an defective laptop.

So now, I tell everybody not to buy electronics from WalMart, because they don't return their products! The return policy needs to change, and you need to stand behind what you sell! All I asked for was an even exchange, not for the second time in 3 months the laptop went out again, and you should be replacing for me! I should not have to go through Toshiba, and going through all of this hassle. I want a reply in return as to what you plan on doing in this situation. All I am asking for is an even exchange of the laptop.

The photos were for a very important opening night event at the theater,, and had I not checked, there would have been some major problems. When I went back to get this error corrected, no one was working the photo center, nor was anyone working in the electronics department. When I finally found someone, I told her I wanted that guy back to the photo department. He knew that he tried to deceive me. It took seconds to get a new photo printed. So, why, when he messed it up the first time, did he not apologize and print a new photo right while I waited? It would have saved me time and frustration, and it would have made their employee look honest and reliable. Rather, he tried to get away with something, and it backfired on him and on Wal-Mart. I will do my shopping at Target from now on. My time was wasted (I was late to work from lunch, which could have resulted in me being written up), and I suffered extreme anxiety.

I then went to Walmart the ending of February. The customer service then redirected me to Vizio since my 90-day warranty has expired and they redirected me to Vizio. I called Vizio and spoke with an agent by the name of Evan, who then instructed me to take pics of the TV, send them in along with the serial number, date of purchased, store name and product number. after Evan reviewed the pics, he stated that the TV was in a damage condition when it left their warehouse and that Walmart should either replace or refund me for the TV. Evan also stated that it had to be damaged from a force that hit the screen, which damaged the screen from the inside.

I called back to Walmart and I tried to explain that the merchandise is still wrapped with all pieces that came in the box and I just wanted to exchange the TV oppose to a refund. I was then told that it was nothing that they can do. I never had a chance to enjoy my new toy that I treated myself to. I have a beautiful stand that I purchased just for the TV and brought extended warranty under the impression that I would be fully protected on my merchandise. Could you please help me? Thank you!

I was then called in for my third interview, and was told when orientation would start, and then given papers to go do a drug test. I explained to the laboratory technician that I had had cancer and was taking medications prescribed by my doctor that would influence the outcome of the test. He told me that it didn't matter. I haven't heard from Walmart again. Now, bear in mind, I am an educated person with many years of dependable, reliable, honest, and conservative work history.

I see people working in that store with exposed cleavage, jellyroll midriffs hanging out, butt cracks, nose rings, and T-shirts that should only be worn doing yard work. It seems like there is no dress code. Today I'm shopping at the store and the entire wall of socks in women's apparel is empty and the racks of clothes are a mess. I guess I'm just not getting it. I'm a quality person and Walmart won't hire me. No damage done. Yesterday I was offered a job that pays more than twice the $8.20 hour that Walmart was going to pay.

I filed a complaint with CPSC and received confirmation e-mail confirming me to take back the crib to the retailer to get a remedy. I also received a letter from CPSC to verify that the information I submitted was correct and if I would like this information released to the manufacturer and press. I contacted Simplicity which is no longer established. When I brought in the recalled item the assistant manager stated that a receipt would be needed in order to return this item and would not allow the exchange/refund of this recalled dangerous item. Consequence of this action: my child was injured by this defective product which could of lead to death or suffocation of my one-year old. Because the former assistant manager declined this recalled product, I had to purchase another one which was unnecessary.

I also believe the parking lots are very small, so as to pack as many people in a small area as possible. I have had my car dinged by rude people hitting it with their doors and now this. I lost more money in one trip to this store than I could save in several years. Thanks for nothing! I've had to take time to get estimates and now it is going to cost me $500.00 to repair the damage (and hope my insurance doesn't go up) and I have to rent a car for 4 days so I can go to work.

She said the order came from corporate. I was surprised again, so I asked if it was a good seller & she replied that it was one of their best, especially at lunch time. I don't understand why it was taken off the hot foods if it was a good seller? Because of the economy, I have to shop at Walmart, but I don't look forward to going anymore for my once-a-week fix of General Tso chicken. It boggles my mind as to why such a big corporation would remove a good selling item. Can anyone explain this to me?

Bank of America refunded her for the checks that weren't hers. It was so obvious, since she had the pictures from the statement right in her hand. However, we have gone back to Wal-Mart several times and called TeleCheck several times ( always told it will clear up in 7 - 10 days ) and her checks are still denied. She has thousands of dollars in her account and really buys very little, but this last time in March 2010, being turned away from the check out, she is not shopping at Wal-Mart ever again. She is moving her checking to another bank. Her checks go through at other local stores that use the system with no problem. It's just at Wal-Mart.

Why doesn't TeleCheck go after the people who "horned in" on her account, and clear hers? Who is really at fault? TeleCheck, Wal-Mart ( they say not them - & they never had a Telecheck card to hand out. In fact we stood at the courtesy counter for 1 hour while they tried to find the number for us to call), the Bank of America? Who mixed up the numbers at the point of sale after that? The checks are scanned in by circling through the reader, not entered by hand by the cashier. So whose system is finally at fault? From the other complaints I read online, it looks like Telecheck never clears up any problems or am I wrong?

I was told to call claims management by manager Warren. Warren gave me a phone number for claims management. I was told by some lady who called me from the Wal-Mart claims department that it was all my fault I got sick and that they are not liable for any loss while I was sick. Then she hung up the phone. I lost so much in three days, because I thought Wal-Mart deli food was safe to eat.

I called and talked to the manager about my rings. He told me that he couldn't do nothing about refunded me my money without the receipt. That he only can repair them and said sorry with a smile. This year (February 2010), four more diamonds were missing. I took the rings back again with receipt, Chad (co-manager) told me it's nothing he can do about my lost. The company will not repair my rings again, because too many diamonds were missing. Then, Chad told me that my warranty wasn't good for nothing but 90 days. It was all he can do was exchange my rings now. But, it he was the one who ask me for my receipt. When I bought the receipt, they didn't give me my money back. Don't buy Wal-Mart jewelry. They don't hold its value. They don't stand behind the products.

To make matters worse, the repair facility had damaged the keys from the keypad and simply taped them to the top of the laptop. I called the warranty department back and had it sent to another location. I got another call from Walmart saying my claim was denied for physical abuse to the laptop. Unbelievable! It was the initial repairer who physically damaged it. I tried to speak with someone and it took three calls before someone called me back. "Doug" told me the claim was going to be honored. I asked to speak with his supervisor and he refused. "Doug" also refused any additional help.

Two examples: The Hutchinson store sells Reliance brand Porta-Potty. It comes with one refill Reliance Double-Duty bag. The store no longer carries refills. What sense does it make to sell a Porta-Potty that can only be used one time? Same thing goes for Liquid Gold toilet paper. The store sells other Liquid Gold products but has discontinued the tp. I use these products a lot while camping and ice fishing and always bought them from this store. Now, I have to drive an extra 30 miles to the Litchfield, MN Walmart to buy these plus other items on a list we make once a week. I asked a dept. manager about why this was happening and she just shrugged her shoulders and said she had no control over it.

We have always, since Walmart has had groceries, bought most of our groceries and other items throughout the store. Now you have wider isles, less product to choose from. With that all said, most of the shelves are not stocked very good at all! The reason we hear and I am sure it has been very well communicated to employees to have them say, "We have no control over that." We have had to go to a do it yourself store and find the simplest things such as laundry soap and sandwich bags.

Another concern is the pricing that came with the remodel. I don't understand how some of those things have gone up from 50 cents an item to over a $1.50. My wife is totally disgusted with shopping there and wants to make a running list to go to Sam's Club which has better prices than the Walmart (the only thing it is in bulk). It makes no sense when watching the commercials that you have the lowest prices around. Don't think so! Variety you carry in your stores are ridiculous, very little in all departments. Shame, shame. My wife and I are not the only ones who feel this way. We hear it a lot even when in the store! It takes extra time and gas money out of my pocket to drive an extra 60 miles once a week to buy something I use to buy close to home. Why?

I don't know who they were... or if one was even over the other. I just know that nobody should be talked to the way the younger one was talking to the older one. I truly believe that if people are allowed to talk to on another this way, then your store is not a store that I would enjoy shopping in any longer.

I don't know the names of these women but I can tell you what both of them look like. The younger woman was short with blond hair and thin. The other woman was older with red hair, also shorter than average.

Thank you for letting me tell you about my visit to the Walmart in Winder, GA.

You are producing much cheaper products which is putting you now in the class of "The Dollar store". I have been forced to phase most of my Walmart shopping out. It's too bad you have allowed a great store to become this. At one time, Walmart was the only place I shopped for everything.

Well I went home, I had food poisoning. Well after receiving the D-day, I went and talked to a co-manager about the situation and she said she was going to help me get it fixed. Along the way, I was being sexually harassed by one of the assistant managers and I reported him on several occasions. Nothing seemed to be happening. I was getting nowhere. It didn’t even seem to matter to anyone. I found out from another team member that this wasn’t the first time he had done something like this he had done it in other stores he worked for.

So I missed a day recently thinking that the co-manager took care of my d-day and to find out she didn’t and I was fired by the guy that had been harassing me and while he was doing the termination, he was being rude to me like he wanted me gone for reporting him so many times. I had to report other managers to for making me stay past my shift threatening my job that I would lose it if I didn’t stay. To me, this just doesn’t seem right.

First, I found out that the laptop is used. And secondly, the pictures from the previous owners, are still in the storage! Pictures and video clip of a family with their little girls in it, and a wedding they attended. I have a little daughter, and I would be very terrified and upset if her pictures were just sent to some random strangers. What if a sick person got a hold of those pictures?

I cannot believe Wal-Mart sold electronics that had been used, and obviously defective, but instead of getting them fixed and deleting the hard drive, they just did some easy shortcut to make the wireless work for a little bit, and just restored the PC to make it look brand new. That is false advertising, and negligence in distributing other people's pictures!

I think Wal-Mart should be held accountable, and start giving strict rules on their return policy on electronics that may be containing private files that the customers had forgotten to delete. I remember a case about a father who bought an mp3 (returned obviously), full of ** video clips, that his young daughter had seen. When will Wal-Mart start monitoring the customer's returns and safety of its consumers?

This is not the first time it has happened. It's happened several times but I called the store before I went there to see if they would accept it and they told me they would. I also have a complaint about the comparison shopping they supposedly do. It's a joke. they will not compare prices hardly ever. If they do, you have to have your advertisement with you. They only compare prices on "certain" items and the store you are comparing to has to be practically next door. What would be the point in trying to compare a price?

I've decided that Walmart is bad. The employees, most of them anyway, have been rude in every Walmart I've been to. Now I have tons of printable coupons and I'm going to go to Krogers because they don't look at me like I'm trying to steal from them just because I would like to save some money.

I called Walmart and explained the situation to the manager who answered the phone. He never asked me any of the information. The first thing out of his mouth was, “Well, you will have to bring all your paper work in and we'll go from there." This aggravated me to no end because it's around 2 pm and I am at work. I cannot hop, skip and jump to Walmart to fix their screw up and I have a sick child waiting with her mother to get this money. I was so mad at him I hung up.

I called the recipient back and explained to her that I needed her to wait as I was working on this and she had commuted via public transportation to get the money. I wasn't going to have her go back and forth because of some careless Walmart person! Anyway, I'm 5 feet 2 inches and I've had it up to 5-feet-5 so I called Walmart back. This time I got a lady. I explained to her the situation and she went, "We've already told you that we cannot help you over the phone!" Now I'm mad. Then I asked for a manager. Every time I asked for one, she refused to give me to one and kept saying, "They can't help you." In the middle of ripping her a new one, I told her that the person who did this should have been paying attention instead of talking with her friend who was standing next to her (another associate).

She replied, “Well, ma'am, I do believe I helped you because I remember the Canada thing." I said, "Exactly! And that's why you don't want me to speak to a manager because you don't want me to put it out there!" I again asked for a manager and she kept saying they can't help me. I told her it was not her choice to make and she said, “They cannot help you!” Okay, fine. Now you've screwed yourself because I'm coming in the store. I got on the phone with MoneyGram and asked them to fix it, but before they can do so, they have to verify my address. I gave them my address to find out that the SS at the store entered someone else's address. How stupid is she that she cannot transfer words from a paper to a screen? I have to go through the entire hassle of getting the guy to call my job so we can verify this is me. I finally get this fixed and the money went through.

I got to the store after work and I was pointed in the direction of two managers. One walked away without asking me if I needed help and the other one just carried on a casual conversation about tattoos, money, and if the guy he's talking to needs a job to come see him. They exchanged numbers and the guy left. This manager (Brad) started walking away and never bothered to ask me if I needed help or anything. I called him over and started talking to him and found out he's the guy I had spoken to the first time. He went, "I don't know what you want me to do about this. Do you want to speak to upper management?" At that point I was ready for someone to just get what I was saying.

So he pointed me to Jessica who is the only person that got what I was trying to say. She is probably the one person who works there with any kind of sense. She was very understanding and took what I was saying seriously. She took all information down and promised she would handle it. I don't really care if she does or does not. Point is, when I called with an issue, act like you do care! Don't sit there and tell me you cannot give me a manager because they can't help or don't tell me you cannot help over the phone.

Now this lady is going to get reprimanded for being a fool instead of when she was talking to me, she could have easily said, "Ma'am a mistake was made, let me get an upper management and they could have probably verified my information just like the guy on the phone at MoneyGram did and it could have gotten fixed. Everyone would have been happy, but no. She wanted to make her own rules.

Second, don't shop at Wal-Mart. You are encouraging poor services, shoddy goods, below living wages in third world countries (slavery conditions), child labor in those same countries, environmental pollution, not to mention low wages for US employees, increased crime, traffic, and pollution where a Wal-Mart is built, and the loss of local business due to Wal-Mart's policy of cut throat business practices when invading a community and then jacking up their prices on cut rate merchandise after all of the local businesses are out of business. Think about this next time you think you are paying low prices. Did I mention in many cases they don't pay any type of tax to the city? So, you are really getting nothing from them in any form.

In January 2010, Wal-Mart reduced my scheduled hours to less than 20 per week. Because of this, I was forced to find a second job. Also in January 2010, I filled out a Time Availability Sheet (TAS) (per Wal-Mart policy) to have my hours of availability changed so that my two work schedules would not interfere with each other. The first TAS I filled out was denied because I didn't make myself available for the minimum number of hours required. I was told by one of the assistant managers that I needed to be available to work 16 hours per week. I only had 13.5 hrs. I understood that and filled out a second TAS indicating I had 17 hrs available to work. I was told my second TAS was denied because there aren't any time slots for me to work at night with the hours I was available. I knew this was not true because I had worked the evening shift before during the hours I had made myself available for.

In February 2010, I filled out a third TAS and made my availability 26 hours. That one was also denied. I was told by the "acting store manager," (not the real store manager) that it was denied because I couldn't work weekends. Never throughout my entire employment at Wal-Mart had I ever worked weekends or ever been available to work weekends. I was not a full time associate/cashier and never had been. Therefore, I wasn’t required to work weekends.

I talked with the "acting store manager" via telephone on February 23rd. I told her that I wouldn't be working coming in that week because I was not available as I had stated on my three Time Availability Sheets. The next Sunday, February 28th, I came in to do some shopping and tried to use my employee discount card and it was denied. The customer service manager who looked at my transaction did not tell me I had been fired and I was in fact scheduled to work the following day.

On Monday, March 1st when I was due back to work, I tried to clock in and my badge didn't work. So then I talked to the "acting store manager" and the new store manager (maybe?) about my situation and they basically fired me the week before due to "no-call/no-show" for the 3 days that I had already told them I was not available to work. Wal-Mart is not employee/associate oriented and I will be taking them to court over violation of store policy and employee rights.

At 1:00 this morning, I had 12 Glucostix. I had a hypoglycemic attack and was going in and out of consciousness. My husband was feeding me milk, hard candy when I was lucid and bananas. My sugar eventually came up to 127. I was more lucid and we went back to bed avoiding the hospital. I had 2 Glucostix left and told my husband I would go to Walmart in the morning (7 am) and get some more. He followed me to make sure I was okay and then went on to work. My sugar was 366 this morning and I had 1 stick left and did not take my morning blood sugar or eat until I was able to replace the sticks.

I am now waiting for my doctor to get in and get a prescription for my old machine, Accucheck, and I will go to Schnucks at 9 am to get them. I will have to pay more but I have learned finally that you get what you pay for and my life is worth more than saving a few dollars. The consequences to me are the time lost in treating my hypoglycemia this morning and having to wait to get more Glucostix. I cannot believe a store would allow their stock of such vital supplies to deplete and not restock.

Anyway, it was not the American dream by any standards and I could go on forever about the horrible way this Walmart handles. Everything, but my real reason for this email is that at the end of my working there, I was again working two jobs (because no one can make it on the meager hours they give you) and I was planning on going and getting my GED so I was trying to find help with the program that is all over the walls in the hallway about how much Walmart wants you to succeed and would pay you back for the test.

I asked about taking a LOA because since I was working two jobs, I didn't have a lot of time to study or even to take a test that lasted eight hours. Anyway, I asked and the answer I received was, "I don't know, we would have to see if we can find coverage for your department and have to clear it through." And of course, the schedule was already up for the next three weeks so I would have to wait until after that. I point blank asked, "So, not anytime soon?" I'm pretty sure "probably not" were her exact words.

So I told her I quit and would give her as much notice as possible. But in the big scheme of things, what would be the big deal to let me have the time off? The test was coming up (in our town, it is given once a month. I was going to have to travel to take it in another town). I had the money to take it and they were cutting our hours so bad it was almost like not having two jobs. On top of it, I was not a key employee in my department (which sounds bad, but I don't know anything about electronics). I hated my job. It was depressing and made me feel like throwing up every day before I was supposed to go in.

The algae was a thick green coat on the glass, and you couldn't even see through it. The bettas were in little, dirty water, and a couple of them were dead as well. The goldfishes were overcrowded in their tank. I am extremely disgusted. Something needs to be done about their "live" fish section. It's not humane!

I could not imagine any person, child, or adult, wanting to buy a fish from their tanks. Those poor fish deserve better treatment, or Wal-Mart should just leave the live pets to the pet stores. The dead, sick, and starving fish... Thanks to the lack of competence at Wal-Mart, not to mention the fact that the customers have to look at that disgrace when they walk through the store.

I cut my finger and freaked out. The reason I got so upset is that I am on Warfarin for the past 3 years and a very high dose at that. I bleed a lot and I will admit I was scared. All I could think about was what if I was reaching in past this jar to get something behind it and cut my wrist. What would happen if I had passed out, my son would be all alone until his father came home hours later.

I called my mother and she said that had happened to her but it was on the inside of the lid. I am not sure what to do about this, I couldn't find any where online to leave a complaint. I'm just glad I got a lot of pictures and I have the jar. Thank you!

Oh, yeah, you have a grant, we'll call you when the check is available. Danielle must have taken the same training class that the management team did at the store level because all she did was blow smoke up my you know what. Well, needless to say, six months later there is no check, no phone call, nothing, a big fat zero. So we can assume that Walmart truly does not support Cub Scouts so it is back to fundraising for the scouts but at least the citizens support scouting. Even though it may take more work on the scouts' part,at least we know where the true support comes from. I know one thing, the Cub Scouts will never spend a dime in Walmart again.

So we went on our way, and I forgot that we needed fabric softener. They were still talking. I went to grab a fabric softener. As I walked by, with my purse hanging out, she said that I elbowed her. I didn't have physical contact with her. So we went to check out. I complained to the cashier, and she asked if I wanted to speak to the manager. I think her name was Mary. As I was complaining about the rude employee, I saw her where I was paying for my stuff. She started yelling that I nudged her.

The guy that she was talking to in the detergent aisle was standing behind her and laughing. She then yelled out "show the tape, look what she did, and call the police". Everyone looked at us as we were checking out. Both managers showed up. I was very upset and embarrassed. People stared at me, as though I committed a crime. This certain employee was very rude. It wouldn't have went out of proportion, if she just let us by. She threatened to call the police, and we just left Wal-Mart. She acted inappropriately, and made us feel very uncomfortable. Wal-Mart employers should have a higher standard, when choosing their employees.

The absolute number one rule of great customer service is to get the customer's name and use it. The second rule is to acknowledge the customer's problem! How easy is this? You say, “I am so sorry that happened. Let me try to correct this for you.“ So simple, you don't have to admit any guilt, just acknowledge that there is a problem! The bottom line is, I had to return to the store. I did nothing wrong but I had to drive 20 minutes each way to get my money for the coupons that your cashier missed. I even asked that they be mailed to me so I could just use them on a future purchase. But no! I was told, "We don't mail anything.” Say what? And I had to go through the receipt and name off the coupons. Why didn't she go to the cashier to see if they were there? They should have been since they weren't redeemed yet. But no!

The customer service representative told me that the cashier puts the coupons in an envelope and she doesn’t know which ones would be mine. Really? Then how did they all mysteriously appear after I held for 15 minutes waiting to find out what WalMart was going to do to resolve this? 15 minutes. Then I was told, "Ma’am, I have your coupons.” Really? Then why can't you mail them to me? “But you have to come back to the store to get your money.” Why can't they just credit my account? I could provide receipt numbers, etcetera. This is an incredible example of poor customer service. I wouldn't be so upset but guess what? This is not the first time it's happened! That's right. I have been through this before! One time, I called and the CSR told me that I would have to bring the items back as well! Can you imagine?

I am sure the general manager does not work on Sunday. Maybe he should. This store is not a pleasant place to shop. If I continue shopping with WalMart, and I may not, I will drive 15 extra miles to go to Desoto. I want my money to stay in my community but not if it means lousy service. And I will tell my friends but truly, most of them stopped shopping at this location years ago. I will pay more at Tom Thumb but the customer service is world class. Watch out because those of us who can afford to shop elsewhere will do so.

"On Monday, February 8th, at 11:18 am, I purchased an HP #56 black ink cartridge from your Homewood, Illinois store. On Wednesday, the black cartridge installed on my HP printer, finally gave out and I replaced it with the new cartridge. It didn't work. I shook the cartridge and re-installed it--nothing. I had some packages I wanted to label and ship, which I ended up doing by hand, since my printer was out-of-service. This afternoon, since I live in Matteson, I took the bad cartridge back to the Matteson store.

I stood in line for, perhaps, a half hour waiting to get my turn at the customer service counter. I gave Marlene, the clerk, the cartridge, container and my receipt. When I said, all I wanted to do was get a replacement for the bad cartridge, she was very gracious and told me to go to the department and pick one up, then bring it back to the desk. I went back to the department and guess what? You had no #56 cartridges on your rack. So, then I went back to the desk to inform Marlene that's when I got my first taste of Charles, your assistant store manager.

"Of course, I then asked him how I was to know if it wasn't going to work without first opening the package and installing it in the printer. He said that wasn't his problem and that Walmart's policy was not to accept returns on, (you know the rest). Then I asked what I was supposed to do with the bad cartridge and Charles said, I should contact HP. I then got a bit hot and asked to speak to the store manager. Charles said she was on the register. I said I'd wait for her and he told me to "suit yourself".

I want my money back for this bad cartridge! I've now made 2 trips to Walmart for this cartridge; #1 to buy, #2 to return and I still don't have a functioning cartridge.

I want my money back and I'll go to Office Max to purchase one that works. They are actually about the same price and I'm more familiar with their policies than Walmart's. They seem much more suited to dealing with the needs of a small business. I can't imagine any other business selling a defective product as a matter of course and calling it justifiable. I don't feel I can support a business that feels that's acceptable.

While we were trying to pick them up, the woman stated matter-of-fact-like that coupons were not needed till the end. My mom's answer to that is "that doesn't change that they are flung all over the floor". While we were picking them up from the floor, the cashier, Kathy **, actually threw the grocery into the cart, with no care if anything broke or was squished. My mother was so disgusted by her attitude, and handling of her merchandise. I will be surprised if I could get her to enter into that Wal-Mart again. On another day, I bought a double chocolate cake. I gave my son and me a piece. I also sent some home with my mother. There was hair in it. I am not talking about one accidental hair. I mean there were at least 5 strands of hair in the 2 pieces of cake, I cut for me and my son. They were baked in and also sticking out the icing. The leftover cake I examined, also had hair sticking off of it. I will never buy baked products of there again.

While I am at it, I might mention the deli. Not only do you stand in line forever, there are 2 specific ladies who gossip and put down the hot food workers. In the middle of cutting your meat, they stop to chat it up, like you're not even there, while you're waiting. They are getting paid to stand there. We have places to go. It is unprofessional to gossip in front of customers to begin with. Also, they just pile your cheese up like a mound of dirt, knowing it will break to pieces like that. I am sure they take great care when they cut. They cut the stuff for themselves.

Also, there is never an employee around when you need one. I went to enlarge a picture. When I was done, I went to get an envelope, and price sticker for my picture. 2 employees were working, but not helping customers. They were fixing two different machines. They left me standing the with other customers for 25 minutes. One of them even said, "may I help you?" to a lady who just showed up, ignoring me completely. Then, when she said what she needed, he held up his gloved hands and said "I don't think you want me to help" Then walked away to go back to the machines. All he had to do was remove his glove to help. These are just several complaints that have happened to me at Wal-Mart. I believe they need to send there associates to a customer service seminar. Most of them do not know how to treat people! The cake incident caused mental trauma, specially to my son who has OCD.

Prices are high enough do it is not feasible that I run back to pick up the milk which we were totally out of for your family to drink with dinner. So we did without. It would have cost me $9 plus for a gallon of milk. Brenda, one of the people in front, has always been nice and of course replaced my groceries. She even told me that I was the unluckiest customers which I really did not want to hear concerning my inconvenience.

The last time, my cashier Ruth, who I choose her line because she is a mature lady and I thought I could get out faster. Ruth asked me if I wanted to bag my own groceries? I used the recycle bags which are a little more difficult to bag. I assumed that this is part of her job and I declined. When I declined, she started filling my bags to the top, so heavy, I could hardly lift them so I had to start pulling things out of the bags and place them on the triangle where the bags turn around. The last straw was when she started putting my produce in the bottom of the bags, then throwing 16 ounce cans of vegetables and fruit on top.

So I basically stopped her line. I did not say anything to Ruth. I began to sort my groceries the way any normal grocery store would have done and rebag some of them. She did not offer to help or apologize but I did not pay her until I had my groceries the way that they should have been to begin with. I am not some mean person. I am 55 years old and retired. These bags should weigh that a reasonable person can pick it up. Not placing 4-5 2 liter drinks in one bag just because it is big enough to hold it.

I would say that I spent a minimum of $150 - $200 every week in your store. We, my husband and I, have also paid off a Wal-Mart credit card this past year (2009) of $3500. We have spent an additional $600 on the card this year (2010) along with the weekly cash amounts. I feel like I have been treated in a manner that your store may not feel they need my business. Of course, I can always shop somewhere else. Thank you for listening.

I stated, "Neil I'm wanting to just know if you're work in the paint dept. so I won't have to hold on the phone, until you find someone who does." Neil responded, "I'm the Asst. Mgr. What do you want!?" I responded, "Neil you don't have to talk to me like this, I'm sure your supervisor has trained you to be more professional. If you're not going to answer my question, then perhaps I need to speak to your supervisor, or to Wal-Mart's corporate office. " At that point, Neil hung up on me. I then chose to return the call to Wal-Mart and was referred to another Asst. Mgr, named, Theresa. Teresa was very helpful and I also informed her of what had transpired between Neil and myself and that I would report this to Wal-Mart's corporate office .

To me, none, other than distaste and inconvenience of having to return another inferior Great Value product, but for someone else this could have been much worse. Product labeling is a serious issue.

I was, however, met with disaster. After finding a seemingly reluctant associate to help me find the game, which was not on shelves even though it is brand new, I was not able to buy the game. The reason? The machine was asking the clerk whether or not I was seventeen. The employee asked me my age, of course, but knowing it would be fruitless to attempt to convince him, I merely told him that he wouldn't believe me anyway, which he agreed to.

Arguing that there was no reason to bother with the age check since I am obviously old enough to get a Teen rated game yielded nothing, and a co-worker of his came to tell me he would get fired for selling me the game that I very easily qualified for. Normally, I would not make a scene, but this was ridiculous. Getting fed up at the utter lack of any kind of compromise, or even a promise to get the system corrected so others would not have to suffer my misfortune, I began to leave the store muttering curses to cover my disappointment. Had a helpful soul with a driver's license not opted to help me, I would have had to spend more money getting someone over seventeen to Walmart.

Now, I always wondered why Wal-mart let this type of activity continue when there are so many people out of work who would love the chance to work for a living, I also wondered why Wal-mart don't take advantage of the security cameras that are installed to see exactly what the customers have to deal with.

There were 12 people in my line and 10-12 in the other line but they just let one employee close up and go home. He was cleaning his register and the lines were all the way back to the clothing lane. This employee could have been used to get the line down some. But who cares what the customers think here? The store was filthy and needed to be restocked. Where were the employees? Out back smoking, I guess, because they sure were not in that store helping customers.

I sure hope that someone in management gets to Tarboro, NC Walmart, quick! Because I believe that you will find management asleep in the break room. I was disgusted and frustrated at the long lines and trash and debris that I had to shop in. My mistake though, I won't be back to such a poorly run store and this is not my first time finding it this way either. I have complained to the manager before about the bathrooms, but who cares what the customers wants at this store? This will probably be thrown in file 13 and my opinion of this store will fall on deaf ears.

When Walmart sales and reputation both collapse and the company goes bankrupt (it is the company's own fault), the customers will see Walmart's greed and poor operation of its company. The selection in Walmart is extremely poor! Sure, Walmart remodels all of its stores, eliminates the best products and leaves the consumer generic junk products (mostly made in China). I bought a $12 pair of sneakers and the soles have a hole in them after only 1 month of wearing them! That was my mistake to buy shoes at Walmart. Walmart has a very poor selection on all of its products. Poor management and very few registers open are the downfall of Walmart.

Walmart is scamming everyone in America! Seriously! I complained to the Walmart corporate office, a night manager from the local Walmart sent me a letter "apologizing for the inconvenience". I continue to send complaints to the corporate office. Sure, Walmart won't send me a gift card. Walmart would rather scam and ripoff the entire public!

My two Latino daughters are offended when they are called Mexicans and are offended by the implications of your signs that all of that which is Latino is Mexican. They have no problem with Mexicans, but they enjoy much pride in being Costa Rican. As best I can explain it, my daughters asked of people, who feel that they have to label others and that which represents others, to do so if needed but expect to be correctly labeled.

We feel, therefore, that it is very insensitive of Wal-Mart to use the "Latino Foods" signs for the Mexican Foods aisle. A lady who saw the signs with me stated, "I am Mexican, and I am Latino. But these are foods of the Mexican culture, and we just think that Wal-Mart people are too stupid to know the difference between Mexican and Latino."

Though we all enjoyed a laugh, we realized the serious undertones and decided to suggest that the signs be changed. Maybe you don't feel a need to change the signs. It's a small request, so please accept in advance our sincere appreciation for your sensitivity toward supporting our ethnic pride.

We thanked him, and he asked us if we would need help taking it to our vehicle. We told him we would have customer service page for someone to help us. After we purchased the bookcase, someone by the name of Tom was paged to help us. He looked at the bookcase and told my husband that he did not know if he could help us or not, because he is not supposed to lift anything over 50 pounds. By this time, my husband was very frustrated. So he and I again struggled to carry the bookcase out to our vehicle. Again, a customer saw us struggling and again helped us carry the bookcase to our vehicle once we were out of the store.

On another occasion at the same store, we were looking for a spot light. We asked one of the stockers where the spot lights were, and he told us he didn't know. So we asked a cashier where they were, and she told us she didn't think they carried spot lights. Again, just last Thursday, January 28, my husband and I went to the same Wal-Mart to get some paint.

When we arrived to the counter, a lady was standing at the counter and stated she had been waiting for some help for the past 10 minutes. I went to another department and asked for customer assistance in the paint department. 10 minutes went by for us, 20 minutes for the lady waiting. My husband went to a different department and had them paged again. We waited another 5 minutes, total for us was 15 minutes and 25 minutes for the lady who was there before us.

Finally, my husband called the store on his cell phone and asked for the manager. He told the manager how long we had been waiting. In the meantime, another couple came up to the counter. We both told them how long we had been waiting. The store manager (who did not identify his self when he answered the phone) told him the person who works the department was out to dinner. My husband asked him if there were anyone else who could mix paint, and the store manager told him that "We are trying to find someone."

My husband was very frustrated and hung up on the manager. He left the paint on the counter, and we left as well as the lady who was there before us and the other couple. My husband and I went to Washington, NC to get the paint which is 30 minutes away from where we live. When we went to the counter, I went to another department and had the lady there call for assistance. Within 3 to 5 minutes, someone was there at the counter. Our paint was mixed, and we were back home within an hour.

Williamston, NC Wal-Mart is a nice clean store, but it's very poor when it comes to customer service. Compare the clothes in the Williamston store to clothes in the Washington store, and well, I will buy my clothes from the Washington store. The Williamston store lost 3 customers on the night of January 29, 2010.

While the fellow employee was working checkout, the kids entered Walmart & brutally attacked her; kicking and beating her to the floor. For children and families to witness such behavior is extremely unsettling, and conveys an unsafe environment for your customers. This is not the first time I have experienced such lude behavior at this location. I have chosen to take my business to Target in East Palmdale, which is 5 minutes away from Walmart location. The items are a few dollars more, however, being in a more civilized environment is well worth the added cost.

Well, that was the phone that came out of that package, and I want my money back. They are making excuses not to take the merchandise they sell back. I also want to report them to the FCC for fraud, because their packaging numbers and sales receipt numbers do not match or this is what the store manager is saying.

I told them to ring another package up and open it and see if the information matches; they refused and told me I changed the battery. I didn't do anything but open the package, put the battery in, and read the instructions. I tried to call the Verizon 800 number in the book, but because I was not using the cell phone, the number didn't go through. And the booklet said if I used the phone, I could not return it. So I didn't activate the phone and tried to return it, and Walmart would not take it back.

Please remove all electronics from Wal-mart, so other customers do not have the same problem as me, and they should be fined for selling electronics they will not take back, because of the data processing numbers not matching. This is Wal-mart's job to make sure they match, if they are not going to take the product back, not the customers'.

I will call tomorrow also and talk to the manager and let him know how I fell. I am not always happy with other things but this just hit the spot. She told me to go out and she would take me on. I am not that kind but I do believe in following signs. I think something should be done that the cashier should be able to send them away if so or call you and you send them away without losing their job. I was very upset when I left.

The second cashier (Judy) said she would have to ring everything all over again. When I asked her why, she appeared to be somewhat agitated and said so that she could fix the problem that the previous cashier had made and stared at me as if she dared me to say anything else. We waited while she re-rang our entire order. She handed my friend the gift card and told him to swipe it again. Then she asked him, “What did the reader say?” He told her, "Tell the cashier to press the button.” Nothing happened after she pressed a button and she told him to swipe it again. Again nothing happened. This is when I told her that nothing is happening because the lady before her had already deducted the amount from the card.

She turned quickly to me and said, "What do you think I'm trying to do? I'm trying to put it back on the card so that I can ring you up." She tried again and again, nothing happened. So she went to the cashiers’ station and brought cashier no. 3 (Anna) back with her. I had had enough, so I informed both of the cashiers to just give me my money back and cancel the entire transaction. They both refused. Again, I told both of them I no longer wanted anything from the store, just either give me a $20.00 bill or another Walmart $20.00 gift card and let me leave. Again, they both refused.

After a few minutes of nothing happening, Anna calls on her walkie-talkie for yet another cashier no. 4 (Elanda) to see if she could help. When I observed that Elanda was quite grasping what Judy had just explained to her, I told both of them to "stop", all I wanted was my money back. Elanda said, "Ma’am, can you give me a few minutes to find out exactly what needs to be done?" I said, "No, she just explained to you what had happened and you didn't understand and I did not want to spend all of my time at Walmart."

I stepped away from them and called the store and told the operator (April) that I needed the store manager to come to register no. 14, because 4 cashiers were unable to resolve the problem of my gift card. She informed me that the store manager was not there and Norma was the assistant or co-manager on duty. I also asked for the number to Walmart's corporate office and she said she did not know the number and suggested that I speak to the district manager. I asked her for the name of the district manager and she told me Angela **. I asked her if she would be in the office on a Sunday, she stated she didn't know. At this time, another cashier (Jennifer) came over to see if she could help the other cashiers.

I very slowly moved the basket of merchandise a few inches towards them and told all of them that I no longer wanted anything from this Walmart except my $20.00 gift card or a $20.00 bill, either one did not matter to me. I just wanted to get out of this store. While I was speaking to April, another cashier, (Victory) walked up and asked Elanda, if I were causing a problem. Now this really ticked me off, how could I be causing a problem asking for my money to be returned to my gift card? We were all shouting at each other. At this time, April informed me that the manager was looking for me as one of the cashiers was handing my gift card to me, I asked her if the money had been put back on the card and she said yes.

As I was leaving, Elanda made a sarcastic remark to me and I turned to face her when I felt someone grabbing me from behind. When I turned to see who it was, it was Victory coming from behind me, shouting at me to back off. When I faced her, she shouted, "You'd better get out of my face," and pulled her walkie-talkie out and raised it in a threatening manner, which provoked me to stand my ground. I loudly told her that I was not speaking to her, I was talking to Elanda. I moved down about 2-3 registers to call the store manager on duty to file a formal complaint and waited for her away from the other ladies, leaning up against a pillar, when 2 of the ladies (Elanda and Victory) came and stood in front of me.

The co-manager (Norma) and Jennifer walked up. Norma asked me if she could help me. I said yes, but first I'd like to show how Victory treated me and yelling. I stepped towards Norma, in the same provocative manner which Victory came around in front of me. As I was about to demonstrate to Norma how unprofessionally Victory acted, Norma threw up her hand in my face and told me that I had better go back over and lean up against the pillar. When I realized that Norma was definitely not the person to be speaking with, I told her, "Sorry, I bothered you. I see you don't care about how customers are treated in this store either." She sarcastically said, "That's fine and you can have a nice day." Elanda and Victory, standing behind her, found this to be extremely funny.

This is really sad if this is how Walmart is training its managerial staff to assist its customers. We started going to this Walmart because the one near is located on I-10 East Freeway and Freeport had been labeled the Ghetto Walmart because of the poor service and unprofessional managers and cashiers. We had heard in the news that several Sam's Clubs had closed and wondered why. Our experience at this Walmart and other Walmarts pretty much sums it up. We are going to tell all of our family, friends, neighbors, co-workers and church members about our experience at this Walmart.

The unit will come back and work for 2 days and break again. This seems to be a shell game we are playing. Our home phone number, which is the reference that your product care unit uses. I am very unhappy with this whole situation and I am considering not shopping at Walmart again. I know in California there is a "No Lemon Law", which is supposed to protect consumers against this kind of treatment. I'm looking forward to returning the unit for a new one that works. My boys are more disappointed then I am. Please contact me and advise.

Nothing on the receipt indicated this, and no sign at the customer service desk indicated this, despite the fact that many other product time limitations are listed on a bold sign behind the customer service desk.

I even asked if a 'store credit' could be given in exchange for the product. The customer service person called "Mrs. Jackylynn" who she stated "was in charge of us all." The answer was still no. When I purchased the item, no sign was visible (The product was at the end of an isle.), and no one notified me of this limitation, while purchasing the item.

As far as I was concerned, the 90-day policy on unopened packages should have applied. As a result of this, I will plan on not shopping at Wal-mart, since your corporate return policy is not very clear. If I were ever to consider shopping at Walmart, I will request a copy of return policy of each individual item.

When I called for status, it was obvious that nothing had been done. I was told that they would expedite my claim. Two to three days later, I got a call saying the computer failed because of a liquid spill. I told them this was not possible as the laptop was in my possession when it failed and I hadn't had a drink with me. I then have spoken with the warranty people several times. They promised to send me my laptop back, they have not; they promised me they would email photos of the damage, they have not; and they promised me that they would have a manager call me from their corporate offices and they have not.

The sad thing to this whole episode is that my wife works for Walmart and was treated rudely and the Assistant Manager, Bernice, refused to help and gave my wife an attitude. My wife has been working for Walmart almost 6 years now. She is never late, does her job, and treats customers with respect even when the customer is rude. The customer service at that Walmart is going down very rapidly. I hope if anything that good customer service would be exercised in the future. Thanks again and hope action it's taken to prevent customer loss.

What is the difference: An unethical business practice, false price guarantees and gouging the better off customer. You see, North Naples is supposed to be a little more affluent than East or South Naples (which has a much larger Hispanic population). So I guess Walmart is gouging the white man or anyone whose a productive member of society. People, we have to wake up! Walmart/Target are not American companies or carry the majority of American Products in the stores. So at the very least price compare, these stores will rip you off if they can. And they've mastered Customer Service No Service.

When I came back to the cash register, she was not there. She had gone in another direction to look for the price herself. I tried to get her attention, she ignored me. When she came back, I had the tag, showed it to her and she said I was incorrect the toy was $12.88. I said it wasn't and another cashier said it was $12.88 so I took her back to the display which clearly had 3 signs with the $10.00 price. This cashier apologized, walked back to the register with me and told Emmy. Emmy was clearly not happy, and proceeded to compare bar codes and call another cashier over to perform the void.

At this point, she turned to the other cashier, rolled her eyes and started speaking in Spanish, obviously very angry, we can only assume, at us. Emmy then rang up the toy and it came up $13.65, with tax. She told us the price and again we told her it should only be $10.60. She angrily voided it and rang it up again and called over to another cashier in Spanish and the cashier apparently gave her a code to ring up the correct price. We concluded our sale with our 6 year old granddaughter, who by now was very intimidated by Emmy and the situation.

As we were leaving my husband commented to Emmy that for good customer etiquette, it would probably be a good idea if she didn't talk about her customers in Spanish in front of them, obviously not knowing whether or not we understood. She gave him a nasty, mean, look and sarcastically said, "What are you talking about?" He repeated that he didn't think it was proper especially since she was obviously saying something derogatory, rolling her eyes and gesturing at us. She put her hands up and very sarcastically said "Sorry" and snickered, again rolling her eyes and gesturing to her coworkers.

What should have been a fun day of shopping for our granddaughter, turned into a frustrating embarrassing situation. In this economy, if I choose to spend my money in your store, I expect to not be treated as a liar and a nuisance, or as rudely as I was by this cashier. We called the store and spoke to Bob H., the Assistant Manager, and made him aware of the situation. The Manager Carolann C. was off and we were not able to speak with her. We traveled 40 minutes to go to this Wal-Mart, as it does not have the reputation of another local Wal-Mart. We literally spent more than 15 minutes trying to check out because of the situation and left frustrated and angry. Since it is a bit of a distance for us to travel to shop there, we will think twice before returning to this store.

Now bear in mind, Terri has called for a member of management. I've already been there for 30 minutes at this point. No member of management. And I was told Lula and Larry was there. Now I got Candy, the supervisor with Certegy. She told me that the system went down and that it is their fault, but there is nothing she can do. She advised me to take my check elsewhere so I ask about BI-LO or Ingles. I was told no, they use their services and their system will pop up and flag my check, too.

So I said, “You’re telling me your system virtually made my pay check worthless and uncashable.” “No,” she said, “you could go to a check cashing place.” I said, “Who is going to pay me back the fee I'll be charged using those services? No one.” I told her that I was sure a company as big as Walmart who just lost a ton of business because I'm not the only one this happened to. Many people’s checks got run and tied up as mine do not appreciate the lost of business. She told me she could do nothing but take my business elsewhere as long as they didn't use Certegy.

I let her know I'd be talking to someone else and I believe the customers who shop at Walmart should know that Walmart use a service that doesn't guarantee their services. I’m sure WYFF 4 can find out how many customers this system error affected and I'd be curious to know how much money Walmart lost. At any rate, I walked back to the Electronics Department to let them lock the games my grandkids selected back up. I saw Larry coming through house wares so I stopped him.

Now remember, in the 45 minutes I was at the Money Center, I never saw a manager. He didn't seem to want to stop walking to talk to me so I walked with him. Look at the tapes, you'll find us on them. He did say he was sorry, but he couldn't do anything. I don't understand why the store managers were contacted. It is their store after all and they’re accountable for sales. I would think a system failure resulting in a loss of sale, any store manager would want to know, especially Scot.

I left the store and went to my car and called 1-800-wal-mart. The associate I spoke to told me they had a high number of calls on this matter, but of course there was nothing that could be done. She would send it on. What really amazed me was she told me to take my check somewhere else to. I can't believe Walmart is telling customers to take their business elsewhere. I guess Sam is rolling over. That was 4 people telling a paying customer who was in no way at fault to take their business elsewhere. I know there were people whose check got run and it was a refund check. How much money did they lose? I know for a fact that they went after and courted cashing pay checks and refund checks knowing the money would be spent in their stores. Yet they are using a service that when its system goes down, doesn't guarantee its service.

But the topper is sending the customer to their competitors. They could have had a member of management on the phone to Certegy, they could have resolved the issue, and they would not have lost business. But their management in the store seemed not to care. Instead of stepping up as I was taught it was no skin off their nose at the loss of business. Walmart has certainly changed. That's why I asked for help in investigating to see how many people this has affected. By the way, this is now Sunday; I've yet to get a call back.

The problem is that I had $28.00 in the bank. After paying $20.00 for the points card, I would have had $8.00 left. As it turned out, my account was charged $48.68. I have overdraft protection, but it still charges me $32.00. I asked to speak to the manager, and he said: "We will reprimand her. That's all we can do!" I will tell you, on January 2nd, I spent $2500.00 for two TVs, plus another $700.00 for a laptop, plus another $400.00 for clothing, which I still have the receipts for.

I spend a lot of money in this store. To have something like this happen, because of an incompetent cashier, I am floored! No one wanted to rectify the situation. I got the cash I was overcharged. But I am still charged an extra $32.00 from my bank due to a cashier who was too busy talking to everyone else around her, then has the audacity to act like she is mad, like it was my fault! I will not be shopping there again. I am sorry to say that, because I like Wal-Mart. But I refuse to be treated like dirt due to someone else’s mistake, and who was "supposedly" trained as a cashier.

It seems that Walmart's selling system cannot show returnable information so that I can get a gift receipt. By the way, I checked a big bullet at Customer Support desk and have not found any signs that blood test system is non-returnable. Blood tester is $89.

I understand that technically, we should have waited until we checked out to open the bottle. But if it's on the shelf, what's preventing someone else from doing the same thing? This is similar to a kid opening a bottle of soda before he is through checking out. It happens every day and the management knows that, no matter how they try denying it. Any intelligent person should be aware of the possibility that someone may open and consume a product before they leave the store. What if a diabetic with low blood sugar, who needed a snack with sugar immediately to prevent passing out, opened a candy bar and ate some of it, took the wrapper to the checkout, and found out that it was recalled due to toxic ingredients and they may become violently ill? Shouldn’t the responsibility fall on the retailer that knew about the recall and failed to remove the products from the shelf?

Luckily, my husband did not get sick from the Tylenol. I researched it online when we got home, and the recall had been out since January 5th, 2010. That’s five days, 120 hours (at a 24-hour store, mind you). They had to remove the product so similar situations would not happen. I’m very, very angry at the situation. If my husband had gotten ill from the Tylenol, I would not hesitate to get legal counsel on the situation, but he was lucky. Who’s to say the next person will be so lucky?

My 11-year old daughter, 13-year old son and I spent entire night and part of next morning sick in the bathroom due to the canned chicken. Fortunately, no one got sick, from the chips, yet. Now, due to Walmart's brand food paranoia, we have removed all Walmart brand foods from our house. At least half of my family's food now has to be replaced. This has caused psychological and monetary distress. The entire family is scared to eat anything. What is eaten is thoroughly inspected and the fears of not knowing has even caused my children to skip lunches at school.

Why should I spend my hard earned money with a store with someone that you can’t trust about a return of a book who just wants to exchange it. In your bigger stores of Walmart, I’ve never had a problem with an exchange, just little ole Walmart in Sweetwater. If I have to go into that store again, I promise I will never buy another book from your store and will buy my groceries from another local business. You are not the only store in Sweetwater. You will lose a customer that spends anywhere from $400to $2000 a month in your store. My husband’s company can get their supplies elsewhere.

I’m only 1 person, but after I keep telling my friends about it, I hope they will follow suit and not spend their hard earned money at this store in Sweetwater. We can car pool and go to S.A. or Abilene and even go out to a nice restaurant. This is my complaint and till this matter is fixed, I choose to buy all my other items at Heb or elsewhere over items that cost as little as $6.00. I read mostly Debbie Macomber books and she releases old books in a different cover and it is an easy mistake. I bet your hands at your store can return any item they want and have no problems, just your customers.

This isn't the first that this has happened. It is like they fail to schedule enough checkers to maintain the flow of people trying to check out. This situation isn't good at all for the customer. At one point, I was ready to just leave my card and walk out of the store. Wal-Mart is starting to act just like Kmart stores, not enough people to run it at one time.

I called customer service, which by the way is hard to do. It seems that they do not want people calling them. I am sure there are way too many complaints. In order to straighten this out, I have to be an authorized user on my mother's charge card. I said no, and she said anyone could be calling in about these e-gift cards, and I said no, only ones who got the stupid emails, that do not give enough information to use the cards, or enough explanation to use the cards.

To make matters even worse, I used a $25 dollar gift card that I no longer possess. The company gave me two options for my refund. The first was to get an electronic gift card for $25 but it would only be used online as opposed to my original gift card where I can use online/in-store. My second option was to buy a new gift card for $5 and then transfer my $25 balance over to that card in order to use my refund for in-store purposes. I was also denied access to supervisor upon request by a women named Kayla at 3:48pm on 1-14-10 once I called Walmart.com's customer service.

Who are you and how did you know that?“ This has to be illegal or unethical at the least and a violation of this guy's privacy. I called customer service at this store and they said they put returned items that haven't been damaged right back on the shelf. Maybe they should have a different policy for computers, I said. The girl told me she didn't make the policies but just enforce them. Whatever! I could have stolen this person's identity and committed all types of crimes.

I got the loan of a car one day a week for about 4 hours. I am on disability for Illinois teachers. So you can see my income is severely limited. I have among other things, COPD, spinal stenosis, and I had a heart attack which has left me with limitations. I want to shop at Wal-mart, because I can get more for my money. Your advertisement on television have convinced me that this is true as well as my own experience at the store.

If you want my business, you will need to provide a way for me to get around the store. I was forced to go to Meijer where there are usually 6 to 8 carts. I got what I needed, but I had to travel farther and had less time to do my shopping. If the in-store transportation does not improve, I will sadly have to go there to do my shopping. I and others who keep each other company on the bench by the door while we wait for a motorized cart feel the the same. It's like we really don't matter.

I always thought there was a 30-day return policy with the receipt. The computer has not been used. The monitor has an oblong screen which is very undesirable. I also thought every store had a 30-day Christmas exchange policy, guess not Walmart. The lady at the service desk said if they took it back, they would "just have to eat it" which is not very business like. I am out close to $600 on this computer and cannot use it. I did not ask for my money back. All I wanted was to exchange it. It's not like they are going to lose any money. I would have gotten a bigger monitor and a better computer which would have been more money on my part. I don't think they would have to eat anything. I am very upset with all this. Yes, on the bottom of the receipt it reads 15 days but I did not read it because of their "We are here to please our customers," guess not. Not even for a Christmas purchase.

Problem is that it's left-handed, I'm not. As soon as I realized that, I put it back in the box and put it in my closet for return. I called around to various Walmarts to see if they had a right-handed. Nope. I think it's being discontinued so I pretty much got the last one in existence, so who knows what shape it's in. I called the manufacturer at the phone number on the box and he had one left. All I had to do was return the other and buy directly from them, so he tuned it up and put it aside for me. Chaos in my life prevented me from getting into the store until yesterday, but I still had the receipt and remained within the 30-day policy for instruments. I took it in and out of the 4 people I spoke to, not one person would help me with a refund.

First, I didn't have a cord in the box (which by the way was never there). He bought one separately which was on the same receipt. The last person to come out and speak with me (who I thought was the manager but as it turns out, wasn't) actually berated me in an accusing manner because I didn't return the cord, too. "Why would you only return the guitar and not the cord?" I don't know, because there's nothing wrong with the cord? It's a separate purchase! Next it was because of a crack in the paint. I don't know anything about the shabby paint job of the guitar. I just know I can't play it. Everyone made me feel like I did something wrong and Shelby was the rudest one of all. She had a negative demeanor as soon as she came out. I hadn't yelled at anyone at that point, only asked to speak to her directly.

Maybe it was because I looked terrible that day and she thought I was a scamming loser, I don't know. But she had no right to treat me the way she did and I was so angry I started yelling, for the first time in my life, at someone I don't know and I'm 41. She told me if I was going to yell, I could leave the store. “I'm leaving,” I said, “just give me the ** gift card.” My beautiful red with gold guitar dream is dead now because I can't even take the money to order it online, and I didn't do one solitary thing wrong. So much for the customer being right.

Today, my father went again to fill his prescription. Again, there were only the 2 broken scooters. He asked the door person when the scooters were going to have something done about them. Her response was "yeah". I don't like shopping at Walmart to begin with because they do not carry paper bags, only plastic.

My only reason to buy the gift fuel card was so that my relatives can get the fuel at the Apopka Walmart, not to drive 40 miles to get fuel. Mr. ** apologized about that. But when he told me to bring the gift gas fuel card, back to get a gift card regular, Mr. ** and the Assistant Store Manager, Mrs. **, made me wait 1 hour or more to make the correction of the gift card exchange. And I did request a compensation for the time that I wait to get the correction done. (There was no line, I was the only.) And I believe they should take care of the waiting time and compensate me with a reward.