Wal-Mart Reviews

Now I asked what are disabled people to do, as we do not have a lot of money and we live below the poverty line so we can not take advantage of sales and now we can't even acquire a decent TV. My husband is partially blind so he can't read or see the picture on a regular TV. But he can see a flat screen TV pretty well. We were told we were just out of luck. This was not fair. Thanks Walmart.

While we were walking around Walmart, we saw a line forming at the place which was supposed to be a secret location as to where these laptops were. At 12:01am I went online to cash out. My boyfriend decided to go check out the line and find out what was going on, so we could possibly make a change of plans and wait in line if that was what we were supposed to do. He got back to the line at 12:05am and was asked what he wanted. He told the guy that he was coming back to wait til 5:00am to get the laptop.

The guys proceeded to tell him that he is too late. The laptops were already all sold out. There were maybe 20 people in line and each of these 20 people were able to get 2, so they were all out. How does that work? First of all why should 1 person be able to get 2 especially if there is a limited supply? On Sunday I was talking to an employee of Walmart who is my friend. I told him what had happened, and he was appalled. Mostly because he said that there were probably more than 40 laptops to be had, but unfortunately some of the associates probably got their hands on them first.

They most likely took them and put them in the back on hold for themselves, so that made the amount of laptops available much less, which really isn't fair at all. Besides that these employees get the laptop for $198 and then get to use their discount as well. What a rip off? First of, advertising that these laptops will go on sale at 5:00am and they were sold out by 12:05am was totally uncalled for. I can't believe what a ripoff the Walmart in Glenmont is. It is a fairly small community and to have a big store chain like this falsely advertise and then rip us off is totally unacceptable.

I was hospitalized on 2 separate occasions for a week at a time because I was so verbally harassed that I broke down and cried in the store and at home. The second time I was hospitalized, Walmart, finally decided to terminate my supervisor for his actions. But from that day forward none of the managers would even talk or say hi to me. Everyday I worked, I was ignored by all management.

A few months earlier, (before the harassment started) I caught a customer stealing on camera and when the customer was stopped for the theft, she didn't have the stolen items on her. I immediately reported the incident to my supervisor and he took no further action and said it was a honest mistake. But for some reason after my supervisor was fired, I was terminated without eligible of rehire for the mistake I made with the customer.

Why did Walmart wait 3 months after the incident occurred that they decided to fire me!? This is unjust and I was treated very poorly and I am to this day seeing doctors and therapy because of this incident and my anxiety has got so bad that I can't even get a job now. Can someone please help me? Thank you.

I feel as a consumer that we are getting ripped off and not getting our money's worth for the products that they are saying is a good product. I feel that something should be done about this to make it right with the consumers and Walmart for selling these products that aren't worth a crap. I wouldn't recommend them to anyone. Please check into this matter so I don't have to go elsewhere for my shopping.

I admit I was a little upset because I was thinking to myself that I'm almost 40 years old and she has to be able to tell that I'm over 18! Not to mention that there was a customer behind me and I was embarrassed. I asked Cheryl if I could see a manager and she responded in a Smart Alec tone, “I am a manager, ma'am,” and had a very smug look on her face. I asked her for the number for the District Manager and she said, “1-800-Walmart.” I told her I wanted the District Manager not the main office. She replied again, "1-800-Walmart, ma'am."

During my whole conversation with her, she wasn't really saying anything rude to me, but she had a very rude demeanor! When I stepped to the side a little to make the call, she carried on to the next customer. I could tell that she and the customer were talking about what just happened by Cheryl's body language and by hearing bits and pieces of their conversation. Cheryl kept kind of shrugging her shoulders and smiling at the customer and the cashier at register 20. At this point, I was even more embarrassed and felt like I was being joked about!

I called the 1-800-Walmart right away and explained what happened. They told me to wait at the register and that they were getting ready to call the store to see if they could get somebody above her. At about 9:10 am, I called back and told them nobody has come over yet. They wanted me to ask Cheryl if there was a manager in the store over her. She said yes and that she just asked them about having to see an ID and they agreed with her. I told her I wanted to see the manager. Soon as she was done with that customer, she got off the register. I assumed she was getting a manager, then she came back to her register area a few minutes later. She was basically removing things around her line that didn't belong and kept looking at me with a smirk on her face and smiling at the cashier on register 20.

At one point, she went to register 20 and was talking to her while she was dealing with a customer. That cashier and Cheryl just kept glancing over at me. At this point I was shocked that a manager was behaving in such a childish way! At this point it was about 9:20 and I called the number back again and told them that a manager still has not came to see me. The guy had said that they were still trying to get in touch with them. I told him that this was very poor customer service that was going on and he agreed. I asked him if he wanted me to still wait at the register and he said yes. I still kept seeing Cheryl walking around, but I didn’t ask her about a manager again because I was letting 1-800-Walmart handle it.

At no point from the time I asked to see the manager until now did Cheryl ever approach me or say to me that someone would be right with me, which again I thought was poor customer service! At about 9:30, I saw a blond lady with a CSM Walmart badge come through the line walking like she was in a hurry, but she bypassed me without saying anything and proceeded to Customer Service. I then saw a black gentleman professionally dressed with a walkie, but no Walmart badge pick up a couple items along Cheryl's register and put them on her belt. He glanced at me, but didn't say anything at all to me. He then just started to walk to Customer Service and then came out and was basically walking around the front area of the store. The CSM came out, but went straight to the podium at register 20. At this point I'm on the phone with 1-800-Walmart, again stating that this is my 4th time calling and expressing my frustration and disappointment in how long this was taking to see a manager.

At this point I was furious with this Walmart's customer service! I proceeded to tell them that I wanted to put in another complaint as far as the customer service. I told her that I wanted to put in a complaint on the store itself because it was ridiculous that my first call was 25 minutes ago and I still have not been approached by a manager. Not to mention the fact that Cheryl didn't even came back and said anything to me like, “Ma'am someone will be right with you.” The person I was talking to even agreed that this was ridiculous. They told me yet again to just wait at the register.

At about 9:42, I decided to call back again because I kept seeing the black guy and the Customer Service manager walking around and talking at the podium. The lady I was talking to this time told me that they had been on hold for 10 minutes with the store waiting on the manager to answer. I told her that the CSM was at the podium and said I would ask for the manager and let her know that 1-800-Walmart had been on hold waiting to talk to the manager. When I walked over, the CSM, a cashier, and the gentleman I mentioned earlier were talking. I said excuse me and that I needed to see the manager because 1-800-Walmart had been on hold waiting to talk to them.

The gentleman spoke up and said he was the manager and instead of a welcoming “Can I help you” look and tone, he had a smug look and tone about him as well. I'm a good people reader and I could feel right away that he already knew who I was and what this was about. I told the lady that the manager was standing right in front of me and would she like to talk to him. She was kind of stumbling over her words like she didn't know what to say, but ultimately said yes. I handed him my phone.

By hearing his end of the conversation, I could tell that he already knew about the situation. He didn't seemed surprised at all and kept saying to the lady the same thing Cheryl was saying about having to see an ID because I looked under 40. He told the 1-800-Walmart that he wasn't going to sell it to me without my ID and was talking about some training or something they just had about it. He handed me the phone and I told him to wait because I wanted to talk to him after I talked to her. He had a smug look on his face and said okay. The lady told me that he wasn't going to sell it to me and apologized. I then started talking to him explaining that I didn't have my ID, but I was clearly over 18. I explained that I didn't have my ID on me, but I had my school badge and could tell him my ID number and expiration.

He still refused saying that he had to see the ID and that if he were to sell it to me without seeing it, he would be fired. I explained that the sign in the store stated if you appear to be under 18, you would be asked to show ID and it is essentially a matter of someone’s opinion of how old you look. I told him that he could sell it to me if he thought I looked old enough. But yet again, he was still refusing because he kept stating that it was the law. At this point, I'm beginning to believe that this whole fiasco was really a power struggle between him and Cheryl over me. I think more or less that she already informed him of what was going on and that he had her back on making sure it would not be sold to me without my ID. After our conversation ended, I asked him if I could go ahead and purchase my other items and he rang me up. I at the time told him I respected the policy based on if someone appears to be under 40, but I agree with it. At no point did he or Cheryl apologize for what happened or the lack of customer service.

When I got home, I called 1-800-Walmart again and told them that I wanted to be contacted by the District Manager or Regional Manager about all of this. They put in my request and said I should hear something from that person in a day or two. On Tuesday, I was then contacted by Joyce ** from the Market Office and Shift Manager, Paul, but was unable to return their phone calls that day. I ended up going into the store (No. 1261) the next morning (which would be Wednesday) to discuss what happened with Paul. I asked him if we could speak somewhere privately and he said yes. He then called and asked Kim to sit in on our meeting. They both were basically backing up Cheryl and the manager's (I never did find out what his name was) decision to not sell me the Dayquil without ID even though I said they could clearly see I was over 18.

I also told Paul that I offered to show the manager my school badge and tell him my DL number and he told me that he couldn't accept that. Between Paul and Kim, they both were saying the same thing about it being the policy to check for ID if someone appeared to look under 40 for purchasing the Dayquil. I pointed out to them that my screen at the register just asked if the person is over 18, which I clearly was. And that even if it was, if I appeared to be under 40 and not just over 18, that would be a matter of opinion which means the manager could've sold it to me. I told them that I felt like it was a power struggle that was between him and Cheryl with me. That basically I felt like he wouldn't do it because he wanted to back up Cheryl.

I also told them that I came in that morning and purchased the Dayquil without ID. Paul started to get a little heated and said that they needed to go back and look at that tape then because that cashier didn't follow policy. I told him if he was going to do that, then he needed to look at a lot of tape because there are a lot of cashiers not asking for grown folks’ IDs. I told him she did the right thing because it only asks if I look over 18. At no point did either of them apologize for the poor customer service as far as how long it took for me to see a manager or for the smug way that Cheryl was treating me.

After I left and returned home, I called Joyce **. I gave her every detail (just like I did Paul and Kim) that I've given in this letter so far. I told her everything that was said in the meeting. Joyce wasn't sure if the warning that the cashier sees prompts them to put in an ID number, which would require that they check everyone for ID or if it could be bypassed. I told her my screen just asked if I was over 18 which was clear to see and that it could be bypassed because cashiers do it all the time. When she called me back a little later she said that I was right and it should’ve been bypassed when Cheryl clearly saw I was over 18. Joyce said that she would send me out a $25 gift card and asked for my address. After I gave it to her, she said she would call the store and let them know the policy.

This conversation with her was very quick and I didn't really get to respond too much to what she was saying. Though Joyce was not trying to defend Cheryl or the manager, she was the nicest most willing to try to find out exactly what the procedure was. But she too was basically disregarding the ridiculous manner in which I was treated and the poor customer service response time. After talking to her, I called 1-800-Walmart and told them who I've spoken to thus far and that I still was requesting to here from a District or Regional Manager. They said that it might take a couple of days and I told them my 1st call was on Monday and it has been a couple of days. They then told me to wait a few more days, which minus the weekend, would've been Monday (18th).

As of today (11/30/10), I still haven't heard from one! I even had a lawyer send them a letter stating how I was treated and that I was not satisfied with the outcome. They were told to contact me within 10 days to come to a solution. Still no response! They ignored the letter! The lawyer said that I really couldn't sue or anything because they didn't break the law. I feel like they had to have violated my rights in some way. Guess I need to do some research! The way I was treated even after the fact was wrong! Walmart should not be able to get away with this.

While I was looking at the item I needed to get, the young lady who works in that department (Indian girl with long black hair) came literally in front of me and closed the shelf door (those white doors along the aisles). So I thought she did not notice me so I moved to the other shelf only to have her do it again. She did not ask me if I needed something or even to say, she had to close the shelf just no word. She just slammed the shelf and locked it. I was so shocked I could not find words to tell her how rude she was. I am so upset,

You can also keep track of this order's status by visiting My Account. Free Shipping: Site to Store Items

Site to Store: 1. Look for a shipping confirmation email, usually 1-2 business days after your order is confirmed.2. Once your order has shipped, wait for a Ready for Pickup email and/or text message. It will arrive in: 7-10 business days for Site to Store 3. Print the email or save the text message. Only one copy per order is needed .4. Go to the Walmart.com Services/Site to Store pickup area in your Walmart store. Bring your email or text message plus a photo ID. (Pickup hours are 10 a.m. to 10 p.m. daily). If your order contains jewelry, please pickup your entire order at the Jewelry counter. Please note: If there are no Walmart associates in the pickup area, use the touch screen located near the register to call for assistance .Important: Your items will be held at the store for 21 days. After 21 days, they will be returned to the distributor."

I have contacted Walmart.com on 3 occasions now asking where my order is. On November 22, 2010 I contacted Walmart.com about my order still being "processed".

It is now November 29, 2010 and there is no sign of my order. I logged into my Walmart.com account to find out that now my order won't be available until December 7, 2010. I am starting to become very upset about this. I ordered this product so I can continue with renovating/updating my living room and home. I now cannot do this until I get this item.

She said they didn't have any idea what time they were handing out the wrist bands till they did it. I find that hard to believe when all the same stores in Indy did the same thing at the same time, hard a fluke. The store parking lot was half full, with carts available, unlike years in the past. I will not buy one item from Wal-Mart this year for my family due to this. If I have to pay more for it, as long as it doesn't go in Wal-Mart’s pocket, that's fine with me. People plan these 5-11 specials for a reason. It’s 5 to 11 only, not 2 am. I was so mad I came home and bought items on line, free shipping to my door and haven't been out since, nothing worse than ruining your day right off the bat. I've been shopping these Black Fridays or the day after for over 20 years. Never have I seen such a scam in all my life. Thank you for listening.

On 7/28/2010, I received an email that my order had been shipped and my bank account deducted in the amount of $520.00. After receiving the email confirmation on 7/27, I went Christmas shopping and made several large purchases. This deduction had caused me several hundred dollars in bounced check and overdrawn account fees. Wal-Mart ignored my cancellation request and sent the item and billed me for items I cancelled in the appropriate time stated in their own policies! Customer service (Bethany) basically told me too bad, it was sent, accept the items, and take them back to your store for a full refund. But who is paying for my bounced check and overdrawn account fees? No answer! I feel Wal-Mart should be held responsible for all fees acquired from their refusal to acknowledge a cancellation!

I then went to Walmart to copy all of the product information from an identical package regarding contact information for the product. I had discarded the box of the product along with the Walmart receipt right after purchase without even thinking I may need to return it. Upon reading the info on the back of the package, I learned that Model RV051C was made in China and distributed by Helen of Troy L.P. ElPaso, texas 79912 and the web www.***.com.

I came home and found the product complaint section on the web page. I let them know the product problem and that I had emailed Revlon with no reply. I asked about replacement policy. They responded that replacement was no problem; complete the attached form and return the styling iron to them and they would send a replacement.

Problem is I bought the styling iron because my old one died. I have a professional job and there is no way I can go to work without preparing my hair! Not for one day, let alone a week or two it would take to get the replacement. I decided tack to take it back to Walmart with no package and no receipt and tell them of my dilemma. I walked into the store around 6:30 am on a weekend and went to the customer service desk. No one was working the desk but within 20 or 30 seconds an employee told me he would call someone to help.

The employee, I believe the store manager, came to assist me. I gave him a quick rundown and that I didn't have the package or receipt but I could not wait for a week or two to get a new one from Helen of Troy. He told me to go find the same product and bring it back to him. I did and he exchanged it then and there with no questions asked. I brought the exact replacement home and used it four times, the same exact problem occurred again. Once again, I had not kept the package or reciept. I took the iron back to Walmart again and again they replaced it, no questions or problems at all. (I have used the new one twice, so far so good; and I kept the box and receipt this time.)

Why run ads if you are going to play games with the consumer and change the rules without notifying them. Do you think this is the proper way to run a business? I should hope not. I feel like I should be entitled to a computer should I want one now at that price of $298. Well, that's all I got to say about that situation.

After continuing to turn the computer off and on, I was able to pull up the internet explorer. It is very disheartening to know that I and so many others have been taken for a ride with this dishonest company. I am not sure who I can contact about this shady company but I do know how to get on Facebook and make the public aware not to buy this piece of junk.

Due to the incompetence of this store, I was unable to purchase a TV on sale. Now, I known why our american jobs are going overseas to China. If this event happen in China, the manager would had been shot.

My nephew cried all the way through the store and refused to go back down that aisle. And my brother got hit in the foot by the trays. I wrote an incident report because my brother did not want to complain. So I said, “No, what if you had not pulled him back so quickly? His little head would have been split open.” Anyway to make a long story short, the store and the managers have been very rude and neglectful of the situation. Mr. ** acts like he does not care either and he is with corporate office. They gave us claim number. Rose, one of the managers of the store, finally after being rude herself, said she would try to make it right. Well, still three weeks later, we got no call from anyone. The claim number is **.

When we got there, we were informed that all the vouchers were gone. The problem is we got there at 4 am and the vouchers were gone by midnight. Now why are vouchers for items go on sale at 5 am being handed out to customers at midnight, 5 hours prior to the sale? It wasn't just the laptops, all vouchers were handed out for items that went on sale at 5 am at midnight. To me this is false advertisement and misleads the public.

Walmart has shown over and over again that they have no true interest in the people they serve, only the money they can make off of those people. I have not been happy with Walmart for sometime and am sorely disappointed in my experience today. I will look forward to giving my support and my money to other vendors, even if it means I have to pay more. I will also take my complaint to the BBB. I don't think that giving out 30 vouchers without telling the public is illegal, but surely misleading consumers by advertising specific items on sale at a specific time and then giving out the vouchers for those items 5 hours ahead of the sale should be illegal, or at least looked into so that this type of deception doesn't happen again next year.

I know that a lot of people aren't happy with them right now. In my opinion, employees of Walmart had the first pick or were able to get their friends the first picks and left customers that were there empty handed. It would have been different if there was a line when I got there waiting for the items because it was first come first serve and they would have deserved the items if they were there that early waiting. I would have been fine with that, but to have everything pre-sold with no one waiting at a line for the items, that is ridiculous!

Well, I started looking for my receipt, but I noticed she wasn't stopping anybody else so I asked her why was she stopping me, and she said because you're not buying food and I need to check your bags. It's the new policy. Well, I would’ve appreciated (1) for the cashier when I paid for my stuff to let me know this was going to happen so it wouldn't have taken me by surprise and have my receipt right in my hand like it happens in other stores like Sam's where you already know this is going to happen and don't put your receipt away, and (2) the staff being polite about it (but instead I got this rude lady that look she was ready to jump on me). Then as I started looking for my receipt inside my purse and I said as I was looking for it to the lady I can't find it, she said, “Well, I just want to make sure you're not stealing anything,” in front of maybe 20 people that were going in and out of the store that of course made me outrageously upset and made me feel very offended and embarrassed.

Then I got frustrated and I told her, “You know what, ma'am, I don't appreciate your attitude and your words and I don't have time for this.” So I tried to move the cart towards the exit and she pushed it back to me. She started yelling at me in front of everybody. Then the manager by the name of Ted came in and said, not really knowing what was going on and just said to me, “Well, she is just doing her job, she has a reason to believe she needs to search you, she will do it.” And I said, “Sir, I can't find it.” Then he said, “Well, let’s look up at the cameras.” OMG this was the worst night in my life. Seriously, people that probably know me in town were thinking the worst of me. Then I put my hand in my coat pocket and reached out to my receipt and handed it to the so-called manager. He checked it and found that everything was paid off and said, “Have a good night.” How dare for him to even tell me that after such a humiliating scene.

As I walked out of the store, there were 3 people that witnessed everything and thought I was treated very wrong and that I should’ve complained because it wasn't right and they were not searching everybody like they had said, and that made me feel worst. So I decided to go back to the store to speak to the manager and I ran in to Ted again. He called another manager, and all they did was to apologize for the incident, but the employee who actually did it didn't even bother to come to me and recognize that she did wrong. The least she needed to do is say, “Sorry, ma'am.”

I've been a Walmart customer for years. I know you guys have great deals, but believe me, I’d rather spend a little more money somewhere else than have to come back to a place where they made me have the most embarrassing moments in my life and called me a theft. It's sad that because of people like Lucinda and Ted, you lose people that had appreciated your services for years, because believe me after tonight, I never, me or my family, am going back.

My husband and I were number one in the $198 Laptop group. We asked for three laptops (we were allowed to buy up to six). At that time, my husband asked how many laptops were available for sale and he was told ninety-seven. After people were in line, the employee gave a spiel about what was to transpire. We were told that we had to stay in line the whole two hours or we forfeit our merchandise. We were guaranteed that if we came back between 5-6 am, that we would receive our merchandise but if you did not show up by 6:00, merchandise would also be forfeited.

After we received our wristband at 2:00 pm, we were free to roam the store or leave and come back to get our merchandise. We did some shopping at Walmart and at approximately 5:15 am, we decided to go and pick up our $198 laptops. When we got to the area and showed our wristband, we were told that they were all gone.

Needless to say, I was very upset and asked an assistant manager what was going on. We were told that we were guaranteed a laptop when we're in line. He informs me that they had made a mistake in the calculations of the laptops and there were actually only thirty-four available and now they are all gone. I asked him how they could have grossly miscalculated. He curtly told me that he was sorry and that they had another computer that was $298 if I wanted to purchase that one. I firmly told him no and that I wanted the one that I was guaranteed.

All the time that I was speaking to the assistant manager, he never looked me in the eye or even at me, but up at the ceiling or had his head turned away from me. As I continued to question him, he avoided my questions completely. Finally, I was so infuriated that I asked for his name. He informed me that the manager was upfront.

I walked up front and found the manager and explained the situation. He gave me the same lame excuse as the assistant manager and curtly told me that I could buy the other computer for $298. I told him the same thing that I told the assistant manager, that I wanted the one that I was supposedly guaranteed for $198. I informed him that I was not the only one that had not gotten their laptop and didn't he think that was a little frustrating to people who had sat outside their store for up to eleven and twelve hours in the freezing cold and you basically can only say too bad, we made a mistake and take the other computer or leave it.

At this point, I was getting very infuriated with his non-caring demeanor and told him that I thought Walmart should compensate the people for the merchandise they did not receive by giving them the $298 computer in lieu of the $198 laptop. He just grinned and said that he cannot do that; it is not up to me. As I continue to tell him how I felt, he asked me to step aside and lower my voice so that others would not hear me. I told him I didn't care if other people heard me. I asked to speak with his manager and he then pulled out his business card and told me to call him on Monday and he would take care of the issue.

I then told him that I had wristbands for three laptops and he said, oh, well I can only give you one. I asked why and he said, because I'm already doing you a favor by giving you the upgraded one. I said favor, are you kidding me, I came here with the intention of buying three and I will not settle for anything less. He asked me to lower my voice again, and said to call me on Monday, and please do not tell anyone else about what I'm going to do for you. Then he walked away.

I was standing in line to pay for the DS I had purchased and I noticed a few of the folks that were in line with yes for the laptops. I asked them if they had gotten their laptops and they said no. I pointed the manager out to them and told them to go and speak with him. One person came back to me and said that the manager was willing to drop the price of the $298 laptop (the one he wanted to sell name) by 20% if they would take that with no questions asked. A lot of people followed suit with his deal, but I still think it is the principal of the issue. If you promise the customers merchandise you need to deliver; not only were the folks that had wristbands for laptops not getting the laptops but people that had wristbands for the 50" Plasma TV went home empty-handed as well because they said they ran out.

I truly believe this was a scam on Walmart's part to get people in the door and then claim they either miscalculated or didn't get the shipment and in actuality really wanted you to upgrade to the higher priced items, as the folks that bought the higher priced laptops when they did not receive the $198 laptops. I will not fall for this deal and will fight to get those three laptops that I feel are owed to me from Walmart.

I have already made calls to the corporate office and was given the runaround from them as well. The corporate office informed me that there will have to be a review of the case and they will let me know of the outcome. The slogan We Value Our Customers means nothing to me. Their slogan should be, There is No Value in Walmart.

It was false advertisement and hostile environment for consumer. They lack ethical and professional policies of a corporation.

I then spoke to a manager, who stated that the store was opened 24 hours and the sale started at midnight. When I produced the ad that stated the sale started at 5am, she told me, "That's just the way we do things. " I asked them to inform me where it was stated that we were to be there at 2:00am to get the bracelet. She again stated that it wasn't advertised, it's just the way Walmart does it, and people knew that from last year.

To my knowledge, Walmart did not give out tickets for hot items last year. It seems that the only people that were in the know about this bracelet scam were some of the Walmart employees, who were then in a position to inform their own family and friends of the procedure. While I understand the desire not to have a mad rush or super long lines blocking store aisles, it is blatant false advertisement to give a ticket to someone 3 hours before the start of the advertised sale. Walmart has just sold the advertised product 3 hours before the sale has even started. Now these people are free to go to Target, K-Mart or any other store to get their advertised specials and just show up to pick up their items from Walmart.

I then asked, "What happens if these people that have bracelets aren't here at 5am?" I was told that they have until 6am or 7am to pick up their merchandise. Well, Target opened their doors at 4am. So, had I been informed of Walmart's policy of selling the items at 2am for pick up at 7am, I, too, could have had the best of both stores, right? I have been to many "Black Friday" sales over the years and never experienced anything like this. I have waited in a line for more than 3 hours and been handed a bracelet just before the doors were opened. This made perfect sense because the ticket to buy the item was not handed out until the start of the advertised sale.

I had to sit in that line for 3 hours to receive the bracelet. I didn't have the option to go home and sleep or go to another store and get their super Black Friday deals while my other items waited for me to come pick them up. Is this really the way Walmart does things, as I was informed by management? Where was it was printed that customers were to pick up their purchase tickets at 2am for the 5am sale? Or am I correct in my assessment of false advertisement?

They said, "No, if you leave the line you lose your right to the iTouch and they'll sell it to someone else that didn't have a ticket." In other words, I said this piece of paper is useless right. Some could push their way into line and get an iTouch without it and she said yes.

What kind of policy is this? I have shopped black Friday sales for 15 years and have always arrived early. Every store I've ever shopped that offered a voucher paper for what I wanted and allowed me to return later. At 6:08 am my wife was extremely upset as she was missing all others sales and I had to leave without my promised iTouch. Upon returning later, I was told they were all out and the voucher was useless. The computer breakdown was their fault but they refused to even offer me an iTouch at a later date at the sale price. Please tell me if my thinking that this is unfair and they should honor the voucher is in the right or not.

If you weren't wearing an orange arm band at 5:00am then you were not able to purchase this TV. My friend and I stayed in the store in line until 6:00 waiting for that particular TV, because we were told by Walmart personnel that if the people with the bands did not show up by 6:00 to claim their TVs, then they would be sold to others. Well, they had 9 TVs left at 5:50am and about 50 people standing in line. So, they sold the 9 TVs to the first 9 people left in line after all the people with armbands received their TVs. I thought that was so unfair. The TV commercials and the Walmart Black Friday ad itself stated that the electronics would not be sold until 5:00am. I feel that Walmart lied to it's customers and used unfair practices.

And one of the workers asked “what are y’all waiting for" we said "an iPod touch and she said they ran out they handed out tickets at 2:00 am this morning.” So that was pretty dirty they did that if they were going to give tickets out at 2:00 am then they should have advertised it that way not advertise it at as at 5:00 they go on sale. We also talked to an employee later on that morning and she got up at 4:00 am to get a trampoline and they did the same thing to her. But they got 30 trampolines in. And she had to work at 7:00 am now how sorry is that.

The lady Donna was very rude to her about coming back late which really upset me. Now the worst part about this is we have been waiting for a very long time. And now we are roped into an isle like cattle having to wait until 2 o'clock for a bracelet before we can go shop. This is fine for those who only came for that item. But for those looking to also get items that went on sale at 12, this is very unfair since people have waited in line and are now trapped until 2:00. I tried to reason with store manager Dewayne about this, since I saw many other people take bathroom passes to go get items. I can understand the policy is to keep people who did not wait from cutting into the lines. But as a manager, he should be somewhat flexible and reasonable with his customers.

Quickly asking the people in front of us would have verified we waited. Dewayne though was more worried about the policy and not at all concerned about understanding that this situation that Wal-Mart setup is unfair to others. My complaint is not really the policy, but the attitude Donna used on my wife and the manager’s poor decision making skills. Managers should consider their customers and look to resolve issues politely and in a manner that shows that they care. Dewayne shoved the policy in my face. And he did not consider the way my wife was treated or the way that others, who were in line missing sale items, felt.

However, my prepaid mobile stopped working exactly on 15th day around 20:30 hrs and on that day, it was too late by that time to go to store and do the return. So I went today to the same store and requested for either a replacement or a return. They flatly refused to take it and instead, I was suggested to go to either the manufacturer of LG model 320P for any further assistance.

Also, they didn't even consider my 18-month mobile replacement plan. I was told that the plan I availed will make me eligible to get replacement of my mobile anytime during 18 months if any thing happens to it. But no one did give any heed to it. In fact, I was made to go from pillar to post and had to explain many times about my problem.

My point is that a customer purchased prepaid for temporary connection and I am here only till 17th Dec. In between, what should I do? Lose my connectivity in running from pillar to post? Walmart should be in a position to help me out with positive solution. This makes me run to different departments or agency for return or replacement, and I feel cheated.

I am now putting across my grievance by way of this forum and I hope to get justice and that Walmart, Net-10 and LG are altogether taught a good lesson on customer service. In case I am not reachable in US numbers, I would have been back to India by 17th Dec and would be reachable on my India numbers +************ in addition to the email address, **@gmail.com. In fact, I submitted an online complaint with Walmart, Net10 and LG, but it seems they have their weird customer service process that enables them to waste time and fool around customers like us.

I also called up Net10 customer service and after taking more than an hour and ragging me mentally during that period, they offered me a replacement and that the replacement would be couriered to me and that courier might reach to me in 7-8 days. I feel it is absolutely callous and defeats purpose of having a prepaid connection. I need your help ASAP.

I was told that the candles were $4.97 and a customer must have placed them in the wrong spot. I explained that there were several of them over the price of $2.88 when I was there. After being treated poorly and arguing with me for 15 minutes, they finally agreed just to sell them to me for $2.88. This has happened many times to me before. Often prices are higher than what is shown on the shelf. I feel that my time and gas was wasted for their mistake. This should not happen.

So now today after work, the day before Thanksgiving, instead of starting my preparations for my dinner, I will have to make another 45-minute round trip, stand in line for who knows how long and return it. I have purchased things before that were opened, missing parts, broken, etc. However, these were really not a big deal. I realize things can happen during shipping that are out of the store's control. But this was completely appalling and totally unacceptable! I plan to take this matter as far as I can to get resolution.

Then, the last time, after standing in line for 30 minutes the cashier rang up everything and for got my coupons, so I didn't approve it, and he still sent it through. I told him I didn't have time to go to customer service and stand in line to get it fixed. So I left. Then I realized that they probably still charged my Visa. So I called the store and they said that they had charged my Visa, and I had to come back to the store to do anything about it. I don't live next to Wal-mart, and there was a blizzard outside. I couldn't go, and I would never recommend that Wal-mart to anyone! I am hoping my bank can get my money back since I never approved of the transaction in the first place.

Well, On Oct. 20th. My son, husband and others were on smoke break, she came out there as she always does. He had my husband had back surgery and at time hurt. Well, he mentioned hurting my son and others there. She gives him some kind of powder, said goodie powder. 30 minutes later my husband was very high so much. My son was embarrassed to be near him. He knew at this time, it could not have been goodie powder. She had to have other employees help him finish his row.

My son brings him home, he goes to bed. My son sleeps, I had been out of town due to a family illness and was on my way home talking to my husband. He seemed fine, said he loved and missed me. When I get home, no husband, nothing missing from the home. I had to report him as missing person. Our whole family devastated, wonder if he was dead or what. So, I started searching phone records and seen the last person he texted was Donna **, the supervisor.

I took that to police, they said they would follow up and if she lies she could be held for messing with an investigation. He called that very night, they questioned her and quit his job there. She lied to the police dept. He was with her the whole time. After she gave it that at the store, then she came picked him up here at my home.

I went and ask her, she said she knew nothing but did admit in front of 3 people that she did give him something for pain. Now a marriage of 16 years is destroyed and his family is devastated beyond belief. So, I called the main store manager Mr.** and he said he was not even aware that the police had been in his store repeatedly even questioned my son. He seemed upset that none of his management team told him of this. And he assured me something would be done. So, I called him back in a few days and he would not answer my calls. So, my husband finally called me said the corporate lady came in and questioned her and made fun. She won't lose her job.

Well last call to Mr . ** he said, he could not discuss this with me and it was being handled. She is still working there. I have 5 family member's working there as well. My family and friends puts 1,000's of dollars each month in that store until this. Now, I want something done. She should not be allowed to work there with all the proof I gave Mr.**. My own husband told me this stuff and many others are aware of this and she admitted in front of my church friends she gave him something that night. I will not stop until she is fired for this. 3 reasons, Fraternizing with employees, giving any type of medication and lying to the police department about were he was. I will not let this go until she loses her job. What if it were your husband , wife ,son.

I contacted the sales associate who was working a few aisle over and asked about the empty shelves and her response was to shrug her shoulders. Not even one word did she say. I then proceeded to the grocery section to purchase a package of sugar free cookies and found 1, yes 1 package. The sales associates do not seem to care and in the past when I have phoned the store to speak with the store manager, my calls have been refused. Beeville, Texas is a small town and Walmart is all the shopping there is, except for HEB, I guess I will start paying the higher prices at HEB to get what I want and some assistance from the staff. I guess you should just close this store all together.

I did call the store and filed a complaint and the store told me that since I threw the plastic bag away, that the evidence had been destroyed--which is ridiculous! These pants cost me approximately $100.00 from Nordstrom's department store. I still have the bottle of Palmolive with a plastic baggy over it as the cap broke in pieces. I have also noticed in all my Walmart plastic bags that the plastic bags have little holes in them. I need to be compensated for my pants as I can never wear them again. This is Walmart's negligence as these types of items need to be bagged correctly. Again, this was negligence on the employee who bagged my items.

This TV is junk and I will never purchase another Phillips TV. I think these people spending this kind of money on a TV and it lasted two years, should get a new TV replaced by the company. My TV was $1,650.00 and that's too much to spend on a TV for it to last two years!

The last two weeks trying to register for my daughters (Amanda **) up coming baby shower has been some of the worst customer service I have seen at any store. It saddens me to see that a company get so large that all that they are worried about is the bottom line, money and no longer cares about their customers.

I am an EDI analyst for WPS and we set very high standards for or customer service. We encourage our customer to let us know when we have a bad experience and we rectify it right away. No questions and everyone is on the same page. It also makes me sad to say that I will not be shopping at Walmart anymore. We had a fantastic customer service experience at Target, Shopko, and Kohl's. I prefer to go to stores were they appreciate me as a customer. They don't talk to me like I am nothing and they don't talk to me in a condescending way. So it is with a heavy heart that I must take my business else where. I do not need anything. Not a phone call or any other such nonsense. I do hope that you step back and take a look on what is really important here and hopefully your business will not let this happen again.

No benefit of gloves or any jackets are provided to employees as they have to buy their own stuff or if they get any cuts, the management is not worried about it. Even employees do not get glasses to drink water, they have to carry their own spoons and glasses. Mr. Michael **, complaints have been filled several times but due to his high level contacts in management, people who are complaining are getting fired. This is the reason why we are scared to reveal our identities and why we are following this torture not only by Mr. **, but of higher authorities in Walmart, Sterling, VA location. We hope that we will get some sort of justice from your side.

I was floored that a corporation the size of this store would lie about prices on the internet, this was a walmart.com page stating turkeys for 40 cents a pound if you missed last week they were extending it another week. I asked at Wal-Mart and they said they never had turkeys for that price and as far as they knew never would, this coming from the meat dept. How sad and upsetting. If this is the way you do business I will go elsewhere. Thank you for your time and consideration on this matter. By the way, I ended up buying the biggest turkey you had, still how awful one must give fraudulent information just to draw in consumers.

Came back the following Thursday and had the eye exam (which I later discovered I could have gotten for $5. less! at the Amherst NY WalMart vision center) for $50. Now, I'm retired and on a fixed income. I'd budgeted for the eye exam and the $125. for the glasses. The same woman sits me down and begins the pupil distance check. She mentions the lenses come with antiglare standard. That's at $125? I esquire. Oh No..the cost for the glasses is $175 says this woman. I point to the card she gave me where she wrote down the exact figure of $125 initially quoted. "Well I must have made a mistake. I wasn't aware the anti-glare option was mandatory" the woman responds. So, I request the woman get all her numbers straight and give me the exact cost of the glasses so when I came back (as I was paying cash and had budgeted for $125.+$50 for the exam) there would be no "mistakes."

On the card she writes $175 full price including frames. I returned today and after going through the pupil distance exam and the tint etc. She says, that will be $184. I got up and walked. I went to see the store manager. One Andrew ** and was told he was out. I got home and called the WalMarts number and requested to speak with Mr. ** about a situation in the stores vision center and was transferred to the vision center where I wound up with the clerk who had misquoted prices three times (who thought it was a huge joke and has some wisecracks to add. I felt like I was dealing with a roadside bar waitress).

I hung up, called the number again, told the person who answered I wanted to speak with Mr. ** only. I was left on hold (open line..I could hear people talking in the background at the customer service desk {including the vision center clerk who was obviously responding to some males questions} for 18 minutes after which I finally hung up.

I checked 5 different WalMart vision centers in the Greater Niagara Region around Buffalo NY and some had different sales, some had no sales and outrageous prices and some had the same sale with different prices. I'm at this point willing to pay more out of pocket to go to a vision center where eyeglasses and vision are the stores only business. I would not deal with WalMart again in any way, manner or form.

Wow! And leaves. Then the person-in-charge of the area was there. She went to look and found nothing. I now 45 minutes into this stupid exercise of futility. I go the Customer Service area and ask to speak with the Manager.

Another person comes by and asks if they could help. (They weren't the manager) 5 minutes later, the manager shows. She takes me through the whole thing. She goes to find the tape with the same result. Nothing! Then she gives me a dollar off 2 other rolls of tape. (Big deal!) The result is that I'm still not happy and wasted over an hour because of poor Customer Service at Wal-Mart!

Over that process of time, I have been hugely judged and mistreated by the Polson Mt Walmart. Dave ***, the manager has had many different workers and assistant managers come and go over the years and many of them were rude and treated me different than the policy. I always have my receipts for returns and after a while, I was being told they won't return anything I brought in anymore even with receipt. There were times I told them I will call the cops up there to get it on file how they treat me going against policy making their own made up policy on just me. I've had people I was behind in the line that returned Games or music CDs opened and they didn't have their receipt and Dave allowed them cash back.

I get up there with my 300 dollar defective unit within its 90 day return policy with my receipt and he says, nope, he will not let me return it because I've returned too much? For one, let me point this out. Nowhere on the policy does it state the limited amount of times we can return items with receipt. Without a receipt its 3 times a year with your driver's license copied. But I don't return without my receipt. Dave ***, the Polson Mt Walmart manager, has always made a scene telling me out loud around other customers that he knows I have issues and he will not return my items anymore and I'll have to go to another Walmart to return.

Those Walmarts are 60 or more miles away. So to avoid judgmental Dave, my wife and I, 90% of the time now return at Missoula Walmart and never had issues. We have told them how Dave treats us and they said he can't do that but they do get a lot of complaints about Dave and how he runs the store on his own policy person-to-person and all they said to do is report it to District manager Craig from Helena MT. Well we did. Guess what Dave tries to lie and cover it up saying I never have receipts.

She has witnessed it first hand herself. I mean I've ran into a worker in town that worked at Walmart here before.

She was drunk, staggering over to me as I was walking by what was then I think called the Wolf Den Bar. Anyways, it was a fluke chance of the timing we ran into each other. Anyways she came up to me says, "Oh, it's you. Hey I got to tell ya something. Dave has it in for you and your family and is trying to get you banned from Walmart by saying you're stealing" so I better watch my back and of course, she's almost falling to the ground and her boyfriend, I assume, was telling her to leave me alone, grabbed her and looked at me shaking his head and made a hand gesture that she had too much to drink.

I was just shocked a woman customer service worker ran into like that. Well the next day I went to talk to Dave over this and asked why a worker was telling me he was trying to make it look like we were stealing so we could be banned from his Walmart. He denied it and said it's nonsense and to disregard it. A few days later, I was in Walmart and she ran up to me asking me why I said anything. I told her. "Of course I'm saying something. That's *** to be doing that." She went on to say Dave was rounding up workers for a meeting to find out who said that to me. She said she may lose her job.

Well, not shortly after, I guess she did because I never saw her around again. Many months and years go by now and now they take our receipts and make copies of them when we exchange or return anything and many of the same workers we have problems with give my wife and I rude attitudes on every exchange or return. One woman, my wife calls Troll woman. She's an Indian lady that mostly covers electronics at night. Well, every time my wife returns anything she makes a dash to customer service trying to be nosy to whatever we bring in and then states Dave has told them not to return Electronics from us.

I'ts getting out of hand and from being argued with over the years to having workers setting off door alarms when we walk out and many workers laughing afterwards at customer service and then telling us to go ahead, (it must have been my keys that set it off? Okay) to having a rude male worker danging my receipt over my head. My wife witnessed that. Anyway, a worker was doing that to me, so I lost it then and cussed him out loud and I was told to leave the store go to another Walmart; his name was Michael. He doesn't work there now. Anyway. I came very close to knocking him flat out for that immature act. I mean you name rudeness and managers mistreating customers, that's Walmart in Polson Montana for ya. Dave ****** might look nice and polite to you but watch how he treats me or my wife when we return anything!

Then I bought a gift card. The cashier was talking to another cashier, so I was going to another register and he said ma’am I'm open. So he rang up my stuff and when he was done, I asked where my gift receipt was. He said on the back. I asked for a gift receipt. He couldn't do it, so I went to customer service to get one. I don't understand this. When I buy gift cards at the Oldsmar Wal-Mart, they know to give me a give receipt. I think your store number 1513 is awful. No one is helpful and they act like customers are bothering them. I plan on switching my prescription to the Oldsmar Wal-Mart and I don't plan on going back to this store. I had to go to Publix to get the ham and they were nice to me. They were more than happy to sell me a ham.

Your store manager is Joe **. I did not see him. The girl at customer service fixed the problem with the gift card; there’s not a sorry or anything. She said the guy on register 3 should have just hit a key on the register to give me the separate receipt. My personal info is not for others to see. I hope your cashiers get the proper training on how to handle gift cards and I hope your deli personal get taught to at least say something to the customers! He could have said I will be right with you or come back later or just anything.

Anyways, to say the least, I buy gaming consoles including PSP, Xbox 360 or PS3. I returned, of course, many 360s in the past years because we all know now that those older models had issues so I made sure that I returned or exchanged within its 90-day period if I had issues. And I had many issues of course, over 360. So returning them often was happening a lot but I always have my receipts and within the 90 days. Now keep in mind that Polson WalMart is 60 to 70 miles away from Super Center WalMart so I of course try buying everything here. Meaning there are lots of returns and mostly exchanges that have happened but as time went on, I began to be judged by this local WalMart for it even though I've always had receipts.

The past 4 years has gotten worse to where it started that Dave ****, the Polson Manager, was telling me that he will return anything I bring even with receipts and tells all his workers that as well to not allow me to return anything because I return too much. 2008 is when it started to be bad. He had workers following my wife and I everywhere we went in the store. They would be about 20 to 30 feet away from us at all times. So after a few weeks of this, I asked to talk to Dave. But they said that he was always busy so a certain Nadia, or however she spelled her name, said that it was the store policy to be within 15 feet from all customers at all times.

I laughed and said that’s funny. I see many customers right then in the store and guys are near them so that’s weird. The policy follows just me. Then my wife said that it is for us to go and all we bought was a shower curtain and was walking out the doors and I found it weird that almost 60% of the workers were at the customer service. So we walked out the doors and all of a sudden, the door alarms go off. They started laughing at customer service and Nadia called us over to her and said, “Oh, it must be your keys that set it off.” And said, “Go ahead”. My keys? Whatever they set off caused it. Someone has told me that they can manually hit a button behind customer service to set it off.

Well, time went on and one night, I was in town locally in Polson and out of the blue, because its a very small town, a drunk and staggering woman that worked at that WalMart came out to a bar as I was walking by it and by fluke chance, as I was walking through town she staggered up to me in my face saying that my wife, I and my kids better stay out to WalMart because Dave has it in for me and my family and he was trying to make it look like I stole something so they can ban us from the store for good because he was sick of me returning stuff. So, I went into WalMart and talked to him over this and of course, he denied it. Well, a day later, I was in WalMart again and Sober, she ran up to me and asked why I told him that she said that. Now, she may lose her job. Guess what! Not long after that, she did.

Time went on and the systems go bad. I buy new ones and I had issues so of course, I exchanged or return with my receipt and some new guy named Michael gave me a hard time saying that he will not return it and I was advised to tell me to go to Missoula WalMart because he can’t do anything about Dave’s orders. So I'm super **** and said that I'll have them all **** fired for treating me like this, going against policy making their own local rules and policy towards me. This guy takes my receipt, waves it in the air above my head and says get out of the store. My wife who was behind me witnessed the whole thing. I was about to knock him out but didn’t knowing I'd go to jail so we walked out but I wasn’t quiet about it. I'll tell you that. I called Craig, the District Manager, over my issues and he said that he would give Dave a call. He did and called me back saying Dave said that I never had a receipt that’s why he denies me returns. (Laugh out loud!).

I told Craig that’s funny because I’m a receipt freak and I have saved every single receipt from 2001 to then. I do keep and store all my receipts almost 40 thousand dollars worth now. Anyways, I said the name, date and time to meet him and I'll lay all the receipts on his desk to prove it. He said to let him call Dave back. Guess what, Dave calls me and says that I didn’t have to call Craig but I just needed to talk to him. Funny! I say because I've tried talking to him, he still denies my returns with receipts and he says for me to go to other WalMart. I tell him that he lied to Craig because I have always had my receipts. He said nothing and then says to come and return the 360 then. I did. Then time goes by. I hardly shopped there for months in 2009 instead I went to Missoula Super Center because I, as well as others, avoid Dave.

Now, it’s 2010. I've started buying PSPs and PS3s. Many I've exchanged but now I'm going to Polson again because I’m sick of driving 60 miles to avoid Dave. It’s stupid. But now, since Dave and I don’t get along, my wife returns mostly everything now because I’m disabled and she knows that it’s not good for me with the stress. Well, now half the time, they give her hard times saying that they won’t return my stuff. About 2 months ago, she returned a PS3 to exchange because the bit wasn’t reading games at all. Dave came up to the customer service. Lines were long and many people were returning stuff, etcetera. Well, he told my wife out loud that he knows I have mental issues and that I got to stop doing this returning crap, it’s getting old.

That was uncalled for and none of his business of my disability and that was unprofessional to do that. He made her leave with receipt in hand. I was **** and said fine, let’s go 60 miles to Missoula and guess what, I returned with ease. He is at this crap again and I bought a PSP last week from them. The screen wouldn’t turn on so my wife exchanged it but guess what, Dave told customer service to copy any receipt from any returns or exchanges we do because he’s keeping track of them. But still they deny us with half our returns and still we have our receipt.

Today, we are returning the exchanged PSP because the WiFi on it isn’t working. They seem to sell a lot of defective units of stuff, I swear. So my wife called tonight and asked to talk to Dave since he told her that he wouldn’t return the next time. He isn’t there now but another Assistant Manager, Roger is and he explained what was going on. He made us wait for an hour. My wife called back. He asked if did we have a receipt and of course, we do we bought it last November 2, exchanged it on November 2 and it’s November 8 now. I have 15 days to return the PSP. I know the policy. So he said to bring it in and no problem. But I had to wait since many workers are in there kissing Dave’s ****. So by the time we go and returned it after I finish this message, Dave probably will come up from the workers and deny us. I’m about ready to sue them for being treated differently from the policy which states half the time.

I confronted her and she just looked at me and grinned. I asked her name and she told me Marie. I went and found a manager and let him know what happened. He apologized for the employee and took down what had happened. It really angers me to know my daughter is hurting from something that should of never happened.

I was annoyed being given wrong information and told to do something a waste of my time and hung up on by the operator. The price was misleading.

I either have drive up to Indiana or go to Latrobe to get it. Your store is getting a reputation. The usual comments are what are you doing here obviously nothing or I would be in Latrobe. What Blairsville doesn't deserve a little variety. I can't have caffeine, so punish me and make me drive a lot of miles to get decaf simple things like that.

You act like we are a bunch of rednecks who are happy to see a store with Walmart wrote on it. I am not the only one, I am a waiter, I hear it all. I work in Greensburg people drive from Blairsville to Greensburg to shop. I ask why you have nothing tired wasting a trip up to Blairsville when I should have drove the distance in the first place. You should make a super Walmart. A lot of old people need some place to change their oil, you would make a killing in that alone. You have got to change that store, it is pathetic. It is down right frustrating to go there but I still do only out of desperation milk, bread, surprisingly you have my crackers and one time a pair of shorts. Whooo hooo!

So after work I took my bags of Halloween things in and had to check every one of them in at the door and get a sticker for it before going to customer service to return them. So after all that, I got to customer service and told them that I just talked to someone on the phone before I came to verify that I could do it as long as I had a receipt and I was told yes, but then these 2 people said once you purchase Halloween things you cannot bring them back for a refund, and I never read anywhere where that said you could not bring back holiday items on clearance.

I believe I was misled and mistreated and I feel I am a very easy going, understanding person and if that girl would have told me that on the phone, I would not have bothered wasting my time coming there after being at work for 8 hours. I think they should have honored it since it was told to me and now this will make me to reconsider even going back to the store because I was very angry! If this is a policy of Walmart’s that you cannot bring back holiday purchased items, then there also should be some clear communications to customers on these unheard policies because I was always told you could bring anything back with a receipt. So please respond to this and help me out.

My daughter returned to the store an hour later,and "Jojo" confronted my daughter in the entry way of the store and verbally threatened her. "Jojo" yelled at my daughter, "Do you want me to get rude with you now? If you do, I can get rude with you right now!". My daughter told her that she didn't want any trouble and went to the Customer Service Mgr and complained once again about the problem. Upon leaving the store, "Jojo" followed them outside the store and yelled at them in the parking lot to "have a nice day! " This, again in a very rude, and threatening manner.

My daughter is now afraid to go back to Walmart, and is actually afraid this woman will try and retaliate outside of the store.

I was astounded. What I have in my account is my personal business and how I want to spend it is the same. I said, "I'm not signing this." She then said, "I don't know what to do? This means you want me to re-ring the entire order?" I said, "Yes, if that what is needed." The head cashier, Leslie, came over and said similir to me, "We will have to re-ring this all over again. It didn't go through. You didn't sign for it, so let me swipe your card to erase the order."

I gave her my card. She re-swiped it again. I asked if I could have documentation that it was canceled. She said, "No, there is nothing for you to have." I had explained to the head cashier what had happened. The cashier told the head cashier that it "was her fault she forgot to put the $50 in." The cashier re-rang the order. I then swiped my card again for the $50 towards the $153 order, which took about another 1/2 hour; while having to witness the cashiers irritation to what was her mistake.

When I got home about an hour later, I called my bank. They told me that the $153 and the $50 transactions were pending on my account and that they did go through. I asked my bank what should I do. They told me that I needed to go back to Walmart and have them call the banks 800# with an authorization number to release the hold on my account for the $153. I asked if I could call with it. They said no. It had to come from the merchant. When this was done, the $153 would be removed right away and any additional pending transactions would go through and I would not be penalized for an overdrawn account (which wasn't my fault) and we all know how expensive that is today!

So, I went straight back to Walmart. I spoke to the assistant manager, Jennifer and was very calm and explained the situation and that I needed her help. She said she would look into it and proceeded to look at my original receipt that the head cashier had kept from me at her terminal. She said it was canceled. I explained to her that my bank had said it was pending along with the $50 charge and they told me to come back to Walmart and request them to call my bank with an authorization number to release the hold on my account for the $153.

I explained to her that I really needed her to help me; that I needed my money in my account. In the meantime, the head cashier, Leslie came over to see what was going on. I explained to her that the transaction was pending on my account. Both the head cashier and the asst manager said, it could take up to maybe 30 days for my money to reappear in my account. I was so upset! I was told it was my issue and I had to deal with my bank. It wasn't a Walmart problem. In the meantime, I became irate and upset and a gentleman named Owen appeared and told me to be quiet. I told him I wasn't speaking to him. He said, "Well, I just made myself a part of this conversation." I told him to butt out and proceeded to ask for help.

I even said, "This is not my fault. It is Walmart's" and now I have to suffer without money and pay for possible fees that could hit my account." I asked who is going to pay for this? They said they would have to wait and talk to the cashier! In the meantime, who has to suffer? I do! All they had to do was offer to help me and admit that an error was made. How hard would that have been? Instead, their rudeness and blunt response to me was very unacceptable for my definition of customer service. If I hadn't planned on using two cards, why did I show them to the cashier and explain to her what I needed to be done? Why did I waste my time to go back to the store after I had waited in line for an extra half hour to have the order re-rang after two hours of shopping?

Of course, I got upset if the shoe was on the other foot how would they feel? Not only was I was upset over $153, they also now had an additional $50 of my money tied up! A lot of money in today's economy for a disabled customer on a limited income but just pennies to a company named Walmart. I left in tears, embarrassed and shaking and praying to God to help me! Ended up with a migraine and a nose bleed!

To be sure that proper size will be sent, I twice contacted Wal-Mart Help Department. However, I can not get a clear answer as to what will happen. I requested phone number for representative. Again, nothing happened. I am very disappointed with service provided by your company. I spent too much time to get detailed confirmation for my order. I still don't have it. I’m very disappointed. Please contact me with a real answer. Thank you.

About 20 times, no one came so I opened the door to the back and yelled really loud and still nothing. Good thing someone wasn't trapped in a meat grinder or something they would be dead. Anyhow I bought about $60 worth of meat at my local store down the road and a lot better service I might add! And the third time it was the same register # 4 only register open. Oh, except express and self checkout! Look there's a girl working by the self check out guess. She doesn't know how to run a register? This store needs some help bad. Get someone to hire some new people or close it. If I do go to Walmart anymore, it won't be Russellville. Maybe Muscle Shoals but I'll just try spend my money at more local competitors. Wal-Mart is going to **. Maybe a new CEO is in order.

At that evening, I called the Straight Talk again and talked to one of customer rep again. By the way, normally, I have to wait for at least 20 to 30 minutes before I can talk to one of them. After that customer rep will ask you can you hold for three minutes so that the customer rep and contact other department to find out the status. However, it will be lots more than three minutes since the customer rep can't get hold of other department for a while. Anyhow, normally I was phone the phone for more than an hour each time I called them. I didn't talked to one of their supervisor but she told me that they haven't sent it out yet. And of course, I complained and she promised that she will personally follow up to make sure that I can get the new SIM card in next day morning.

Guess what? I didn't get it and I called again in next day evening. I talked to one of supervisor again and complain it about that. He said they haven't sent out the SIM card and he told me that only thing he can do is that he can log I called. I wasted about four hours with frustration on the phone, but I still don't have a cell phone. I was expected a lot of very important calls now since some of folks only know my cell number.

My prescription refill date falls in the middle. I called my doctor's office to okay an early refill so that I would not run out of medicine while I was out of the country. My nurse calls pharmacy to give them info and calls me back saying the pharmacist on duty refuses to fill. Shocked, she as well as I, am asking for a rationale. Well, a year ago the same scenario occurred with travel inside the States. The doctor did not approve early release citing I could transfer meds to Walmart in Florida. The same pharmacist curtly told me to not call again as the doctor denied!

My current situation being slightly different. I followed chain of command and pharmacist refuses to lift ban on early refill. Since when does a pharmacist trump a doctor? And since when does she get to govern my health care? I called her hoping to appeal to medical knowledge and mine. She was of no help and could not offer a solution! She sourly offers a sorry, but is she?

I am at my office in Dallas and leave in two days or I would have gone to her in person. I am too busy to deal with her discrimination or overly large ego for rules. Now my disabled stepfather has to pick up my meds, drive to a town big enough for a FedEx drop off location and I incur the cost. Luckily I am an RN, so I know what withdrawal symptoms to look for or otherwise, what would happen? I'm in another country. What happens if the meds don't make it for 3 or 5 days? Is Walmart going to pay for my medical expenses for being shipped home after a seizure or worse? My only alternative is to take my huge family and my business else where. It is sad that there isn't any customer service anymore!

She returned to the store two separate times to seek resolution, only to be ignored, stonewalled and treated rudely by staff particularly on her second visit. She subsequently took the computer to two separate computer tech services in the hope of repairing the item. Each, who obviously would benefit financially by making the repairs, told her that repairing it was not worth the effort. I have attempted to contact the company through email, but have yet to receive an answer.

As a result, my daughter is out the $400 that she paid for the item. She needs a computer for her college studies,so she will be forced to spend additional funds to purchase an actual new and working computer from another retailer which is an additional strain not needed by a young girl in her first semester of school and living on limited funds. As can be imagined, this has also been an extremely frustrating experience for both my daughter and myself.

I never got to see a manager last night, and the lady at the front never asked for one. I have lost faith in your company and the insult that happened last night will never happen to me or any other member of my family again. Walmart's ads are nothing but a lie. You act like you're better than your consumers. I work with 2,500 hundred people across the nation and they will get a mass email about Walmart's conduct. I will never send another penny at any of your stores. I will also give this letter for the pastor to pass around at church. It was nice spending my money while it lasted.

Wal-Mart is building a super center here which I am glad of. The problem is that while they are in the process of this transition, it is almost impossible to find anything in the old store. This has been going on for about a month now. The shelves have a lot of empty spaces. I have been having to go out of town or to other stores to get what I used to get in your old store. I know you must be losing a lot on money doing things this way.

If your new super center (which is supposed to open about the tenth of this month) is run like the old store, I might continue going elsewhere.

I fell on that assistant manager ** who wrote me up in the computer. I had 2 choices, to either step down or move to overnight is what came down. I went on overnight, which I was doing fine until once a again, about a month in that shift, they transferred him over. To me it didn't matter because I did my job.

Then about two months there, I started to get sick and missed four days out that week. I was even hospitalized. I still came back to work ill but I went to look for the co-manager to let them know I wanted to go on medical leave, which never happened because the co--manager who was off. He made it his personal mission to come and just fire me that night. He didn't even bother to care what I had to say!

But do keep In mind, he was very personal on what he did! The next day, I went to talk to the new store manager and he seem not to care. His words were, "If I give your job back, I can't trust you to be here and you might miss days again. I can just give your job to somebody else that does it well."

So, I complained to corporate office. Until this day, I haven't heard anything back. It's been 3 months now. What I saw instead was they moved both of them to the newly built store located on Cross Timbers. He moved his girlfriend with him and she is an hourly employee. It was signed by the store manager.

I called corporate twice and never did I hear back from them. Instead, I got written up then eventually fired. All I want is justice. Why cover up management by moving them around, saying they took care of the situation. I was that person who would go beyond, making any area look good whenever the store would have important people come in.

Now I'm not one who complains a lot but this is the third (3rd) time this has happened in about a year. The cashier gave me a slip with information on it to call Telecheck, so I did. Just like the other 2 times, the gentleman (Vin) on the phone took various personal information and told me to hold. After about 5 minutes he returned and said that my account was okay to use now, and that they just needed to update information on me.

I was furious about the fact that I was very embarrassed in line at my local Walmart just so they could get some info on me! He told me that this would never happen again, and I told him this was the 3rd time this had happened. I ended the call at that point. I know that when a check has an insufficient fund and returned, it usually ends up in a returned check database. I can't understand what gives them the right to put a stop on your accounts so you will call them and answer questions on your personal background. As far as I'm concerned, this is a form of harassment. I'm not one to sic lawyers on people but Telecheck really needs to be checked out.

I just went through a divorce a few years back and my credit rating suffered. But I was cashing a paycheck, not getting a loan. There is something up with this company. Don't shop anywhere that uses Certegy as a check approved.

so forth). This company benefits from tax payers money also, by their customer base receiving wic and food stamps. I prefer Costco. Last time I checked, they take pride in giving a great benefit package (unlike Walmart).

This has happened many times in the last few months. I understand that due to the economy, many items are no longer stocked. But why should the only choices be Great Value (which I like in most products) and one or two higher-end vendors? The departments that most concern me are canned goods, dairy items, and fresh produce. On October 20, there were no bananas and shredded lettuce at all. The Wal-Mart brand of yogurt is now only available in larger $1.50 containers, not the smaller ones for $0.38. These are just a few examples. The 30-minute drive to another Wal-Mart is not an option during the week. Thank you for listening to my experiences. I would like to continue to be a Wal-Mart shopper. But if the supplies continue to be limited, I will be forced to give my business to one of your competitors.

I’m sorry, but I've worked in customer service my whole life and that is the worst customer service I've ever experienced! I think it’s a bad thing when the manager doesn’t know where their employee is! I truly think that Walmart should look into all their employees including their mangers! I’m truly and honestly upset with this visit.

We have to keep an old-fashioned princess-style phone nearby so we are still in touch with others. We bought this particular set because we needed the answering machine; we can only hear recordings if we put our ears on the receiver box. We bought this product because we have had multiple larger GE appliances which have served us well. We must have another answering system, but can we trust GE now? We don't want to lose more money.

On 10/19/2010, I did in fact take the container with the content to a local pest control and was told that it did indeed look to be a mouse dropping/or rat dropping, but they could not say positively, nor could they document anything for me. He further informed me the way they determine what type it is by the environment where it is found and the other matter found in the same area. I told them that would be impossible, as it was in my yogurt.

I then came home and called Wal-Mart Corporate-Customer Relations and was greeted by a very nice young man who apologized and then referred me to Great Value-Customer Relations. I reached an associate there who informed me that they would need to send me a prepaid envelope in which I would need to return the matter so they can research what exactly it is. I told her I had already phoned my local store here where I purchased the yogurt and that one of the manager of this store, that I had spoken with Ron, who had advised me to bring in the container with said matter, my receipt and any other yogurt I had and they would be happy to give me a full refund. Kima, the associate at the GV customer relations, advised me not to take the content into my local store, as they would just refund my money and then discard the container and matter.

I mentioned to her that my significant other is an attorney and he advised me not to turn over either the container/contents to the store manager here and upon my telling her this, she immediately responded by asking, "Oh, you have had legal advice, then I need to send you over to the claims department." She then proceeded to gather all of my personal information and told me that they would be in contact with me within the next 3 days.

I do have the original packaging with the expiration date and my receipt for the purchase of said yogurt.

Ozzy (my Boston Terrier) had been in recovery from her last seizure, which left her permanently blind for about 2 1/2 weeks now. No signs of any at all. She was adjusting and getting back to her usual playful, loving, spunky self. I was so pleased with her progress. I had put her on a strict raw meet and sometimes cooked, diet along with phenobarbitol meds prescribed by our vet. Again, Ozzy's healing was remarkable!

Well, I decided that surely it wasn't the dog food that caused her seizures in the first place and maybe her problems where inherited. No sign of anything in the pups family. Then I thought of a brain tumor. Again my vet didn't think so. So then I though maybe it's just plain epilepsy. I have been working crazy hours at work so I decided to pick up a box of the beef and cheese flavored morsels, Ole Roy Brand, to make morning feeding quick and easy. Wow, was I ever wrong! I am so sad to report. One bag later, Ozzy fell over dead from a grand-mal seizure.

I will never buy this junk again! Please, do not feed this food to your pets. It cost me my dogs life. I love and miss you so much already girl. R.I.P Ozzy, my companion, my Best Friend.

They were neither wet, nor that tight, or frayed as they were relatively new. Other people are at risk for this situation. I wear them at my YMCA and have never had any problems. I don't swim in them, I have other shorts. I have several pairs and I can't or won't use them again anywhere. The risk is too high owing to a woman whose eyes are discernibly looking in the wrong place.

Anyway, my mother is in major surgery outpatient at the moment and she wanted me too return these items so I did. They told me no, they will not take them back because it would be the fourth return. I explained the situation to the young black woman, Hope I believe, and she was very rude so I asked to speak to the manager and explained to her the situation. I stated to her that the person that took the return said it would be no problem and that it wouldn’t affect the number of times I returned it as it was a simple mistake and she didn’t want me too have to run all the way home and come back, that they like to make my shopping experience very easy at Walmart. She was very nice. My mother wanted me to return these items because they would interfere with her diet and could cause her home if she ate it when she got home.

The manager/supervisor, Charish I believe, was extremely rude. I told her that this was on Walmart, the woman before said it would not affect my returns. The supervisor said she gave me the wrong information, sorry. I said, “Well, that’s on you guys not me.” She said it would be okay. Once again she said, “Yeah, sorry she told you that. She was wrong.” I said again, “Well, that’s not my fault. I could’ve easily ran home and gotten the item and came back.” She became very rude and said, “No, sir, it’s not our fault. It’s your fault for not keeping your receipt.”

I said, “Now you’re insulting me, and in fact my mother she is in surgery and post op right now and is having a hard time remembering things.” She said, “Well, then blame your mom not me.” I said, “That is just plain ** insulting to me and my mother.” They were both insulting me and my mother as I see it and said, “We are gonna have security remove you.” I said, “Why? Because I am explaining to you that you made a mistake and are not owning up to it?” She said, “Well, you forgot (sarcastically) your ** receipt not me.” So I said, “What is your regional manager’s name and number?” She wouldn’t give it to me. I said, “What is your store number and she reluctantly gave it to me.”

I was explaining how my father passed away and my mother was in surgery and I’m just trying to be a good son and run errands for her. Not even an, “Oh, I’m sorry to hear that.” Nothing. The info I got was wrong and that was Walmart’s fault not mine. She should have just overridden the thing and said it can’t happen again, but she was to busy belittling me and making me feel like a jerk. I will not go to Walmart again because of this. It was like $8 we are talking about here, but they decided to go with the bureaucratic aspect of the way the world is instead of a case by case basis. I am very upset and want action taken I have been in positions such as this before. I said, “Well, I shop here all the time so you can just give me store credit then.” She said, “No, not without a receipt.” She said, “Three returns a year without a receipt.” I told her, “You don’t even know your own policies because it’s 3 every 45 days. I am very up-to-date on my knowledge of the stores I shop at.

And she said, “I don’t know where you got that from, it’s 3 a year.” I said I got it from your website, you obviously don’t care about your customers because you could easily override this as you are the ones that said it wouldn’t be a problem.” She said, “No, the problem is people not keeping their receipts.” I said, “My mother is in the hospital and can’t remember anything. She doesn’t know where the receipts are! She might even have them.” I said, “You won’t even give me store credit because these are items she can’t consume when she gets home. I’m sure I can find some healthy thing here that she can.” She said, “No, three returns without a receipt, no exceptions.” I said, “This is your guy’s fault, not mine. And once again she belittled me and said, “Nope, your fault. Next time keep your receipt. I had to load up the cart with the items very embarrassed and take them back to my car very embarrassed. I want some sort of retribution or payback for this immediately. I’m talking the moment you get in and read this. I am so upset. I won’t shop at Walmart again.

So, to my dismay I went back up to Walmart and explained my dilemma only to be told that there was nothing that could be done, they were sorry but I should have had the capability to go through my system prior to purchasing this game and all they were willing to do was exchange the disc for the same disc. This was due to the fact that the disc was open.

I had no idea that the game would not work prior to attempting to load this game on my computer. It is understandable I was fuming, how was I to know that my one year old computer was not sufficient to run this game? Do they seriously expect people with limited to no computer skills to check their system prior to purchasing a game? Needless to say, the largest retail provider has permanently lost my respect and business.

If I caught this twice, how many more people did? They do it like this and gets away with it. Why? They keep building new stores from ripping off everybody else. This is my second email concerning Walmart's deception!

I stated that he was violating my rights: he said, "No, I am not." I asked him again to look at the documents (to avoid further complications). He said, "No, I don't need to because I am not in line with Walmart's ID policy." Also, consider that all three managers circled around the area in a psychologically intimidating manner to deny me my right to enjoy a liberty that other citizens enjoy.

I may not be a US citizen, but I am a real life flesh blood person and am afforded unalienable rights by the Constitution.

None of these people cared that my non-use of these devices of ID were an exercise of my rights as a natural person to live free and in service of the Creator. These individuals made light of me proclaiming my nationality, therefore showing deep disrespect for my people, my Creator, and my way of life. I have yet to receive my moneygram.

The tanks were so dirty and not taken care off the tank glass were not wipe down and I saw so many, I mean, many fish dead in tanks that I was just so overwhelmed by the conditions. There were all whole bunch of goldfish that were trying to catch their breath and a whole bunch were dead on the top and bottom. This wasn't only in 1 tank. This was in a lot of tanks! I couldn't believe that this store didn't have the respect for these fish and you want us to buy from this store? Do you not know that when they die, they produce diseases to the other fish and which makes them sick and you go buy these fish and I bet you, my bottom dollars that they aren't going to last and we just paid you money for them and you cant take care of them? They don't have voices, we do!

I was so angry and upset seeing this. I called a women to go get the manager ASAP! This women came over and ask what was the problem I told her and I show her how this store could let this just simply go without care and notice of these fish! She told me in a not caring word that when she walks by them from a far, they look OK. What? You are getting paid for doing this? I told her "so if you let your child out on a playground and they look good from afar not knowing that these kids are eating poison?"

She didn't seem to care on the condition of the tanks. She told me that a man comes in once a week to take care of them, not! These fish are neglected and Walmart doesn't seem to care. Since they don't have a voice, I will do it for them! I have never in my years going to Walmart and getting fish see how bad this store is taking care of the tanks and fish! I always go in other stores at Walmart and they have very nice tanks and like I said, in all my years of shopping at Walmart, I have not ever see this.

This store has no compassion for these fish. And stand there and want to charge you full price for them swimming in dead fish? Trust me, I would and never will go back to this store and I have told my friends and neighbors on the horrible way and condition of the fish and tanks. And plus, if you have sick fish like this manager said, Then why don't you put a sign on the tank saying these fish are not for sale. She pointed out that 2 goldfish that have white, orange and black big ones were sick and that there were no sign on the tanks. I think that they shouldn't be allow to sell the fish unless you have someone there to feed and take care of them! Please take this seriously. I would like to hear back from you and hope you take care and see this problem through. I ended up buying fish from this store and wasn't even given a discount for noticing this problem. Manager there didn't care and no heart!

I tried talking to someone in customer service as I could not find anyone else to express my horror of this cruel treatment. The lady tells me, "We don't sell fish here." Well, I guess not as no one would buy these poor dead fish.

She did say that she would have someone check on it. Was I the only one passing by these poor creatures that thought this was horrible cruel treatment? Is it okay to just see something dying like that and go on your way and not speak up? What is the matter with people?

Approximately, 6 months ago we would have to go through plug in and plug out watching the power source light go from red to green to red, etc. about 10-15 times until it would eventually come on. This eventually stopped working, we have been without TV for about 2 months. We knew we were out of warranty and did not buy extended warranty, so we never did contact WalMart or Magnavox. We live in a small town, so we do not have skilled technicians.

When we ask no one seems to know what the problem is. Now as we are reading posts, it seems to be a very expensive power source part that eventually fails. All this time, we have been researching on the internet including the Magnavox website. Several sites give information for a price, and we are very uncomfortable buying since we are unsure of the outcome. Today, we finally got to this forum, and we are very disappointed to find that there are many in our same situation. We are posting our experience so that when a recall or upgrade or low cost solution or some type of reimbursement is available that someone will contact us.

In the meantime, we have a great looking TV that does not work. We are out of $2300.00 (it was more expensive because it had just been offered at Wal Mart). We have two teenagers, one going to college at the end of this year, the other next year. We are unable to replace or even repair at the approx. $650.00 for power source part.

I attempted to gather the bags back from guests and any kisses I found not taken. I also made an announcement to all my guest that the kisses look bad. Please do not eat and they came from Walmart. On 10/7/10, I returned a half gallon baggie filled with Kisses back to Walmart and showed the clerk the little black netted bag and what the guest found they took the candy out.

I was told by customer service where is the rest of the candy. I told her it was gift bag some people took them and when they called me and told me what they looked like I stated just throw away. Walmart wanted me to call over 100 people and get all the candy back. I just spent $4,000 on a birthday party and you want me to call my guest and get all the kisses back.

After four customer service persons (Angela, Jessica, Joanna) who kept telling me you don't have the product plus you only had seven (7) days to return a food item. I found unbelievable that these women have never planned a party or wedding and who waits seven days before the event to buy table favor mints/nuts/and chocolate. Finally, they call Shaun. When he approached me, I thought he was around twelve. As we talked, I realized he was the only one that "got it."

What had happened? Why seven days had past and why I only had half of the candy? Yeah, Shaun he needs to train the rest of his staff or he needs to send them back to customer service school. I did not want another food item just a credit. Well, I got the gift card and spent it in lawn and garden. Oh, yes, by the way, I had my receipt also. That really doesn't matter at Walmart. You are treated that way no matter what.

It is now going on six in the evening and these girls are looking at me like I should keep this candy. I can't wait to tell Hershey's about their chocolates and I ordered through my company Hershey's chocolates all the time and have never found candy liked this. No wonder you have so many customer complaints about how people are treated and I only bought them there because Sam's Club did not have any and Michelle's were out of them. So Walmart, I was not impressed. Thanks, Shaun. I can tell by the way the three women looked at you, they have know respect for your title nor your ability to do good business.

So I went to the Salon and Sonya came in the salon and took my merchandise that I paid for and did a refund on it. She was very unprofessional and embarrassed me in front of numerous customers as if I stole some merchandise. She made it appear as if I was my fault that the Dawn rang up the wrong price. I don't control the computers and I didn't change the price. I want a written response or a phone call with a response to my humiliation.

I feel Like Walmart has embarrassed and humiliated me in front of customers that I deal with on a daily basis. I'm a Professional Hairstylist and work in a customer service field. I deal with the same customers that shop in Walmart everyday.

I called Walmart and spoke with a manager in the Souderton, PA store. She said I should contact the corporate office in Bentonville. Well, there is no phone number and now after reading all the postings, I'm really mad. How could a manufacturer, "Polaroid" and "Walmart", just take their money and run? There are thousands of people that got screwed. I want another TV but cannot afford one. So what do I do now? I will be contacting my local TV station to see if they can start something nationwide. Thanks for your time.

She looked in one bin and said she couldn't find any! I asked her to go find someone in the meat department to help me. After she was gone several minutes she, Peaches, came out wandered back near me and asked a man to help "some" lady to find some kind of burger. I said I am the lady and yes I needed help in finding these burgers. The man told me he did not work in that department but would go get someone. He came back several minutes later and said sorry he could not find anyone.

Now this was around 6pm when people get off work and are shopping for dinner. Don't you think they would have people there to help their customers. On my way up to pay for my purchases that I did find, I looked for the clipboard lady to let her know the staff there did not know what the left hand and right hand were doing. She was gone as well, I left and went to Dillon's!

I ask for more hours and got nowhere so I called outside the store to get more hours. About three weeks later I was called to the office and told to sign a paper saying I could not miss no more time than Walmart allows. I was hired with the same condition as when I left.

There are people in the store now that have bad attendance and are still employed there. Glen ** did not like the fact that I went outside the store for information. He made that clear the next day I worked when I came to work and he confronted me in front of people in a hallway instead of going to his office.

On days there was no truck, I would ask to stay home seeing they have you do what they call busy work, which amounts to doing nothing and was told that would be okay. But they after I called outside the store, I was told you went home or did not come in on no-truck nites and they turned around and held it against me. They said I was late eight times and that was an outright lie. Other employees could verify that I was at work early except two times that was approved by management.

Mind you I wasn't asking to return it, as I am only asking for it to be sent in to be fixed. She informed me that I would need to contact Walmart.com. I asked if she had a number, and she told me no, and asked me to go to the website, and find it there. No such number exists! They ask you to contact them through email. I did, and I received a generic message about store returns, when the question posed was about the ring being returned to be fixed. I spend thousands of dollars a year at Wal-Mart, since it's the cheapest, and closest store in my area. Rest assured that after the poor customer service, poor quality of their items, and lack of care for the customer, Meijer will be getting my business from here on out. My ring is now in the care of a jeweler who is charging a good amount of money to have it fixed, money that Wal-Mart could have gladly had, if they would have taken the time to help.

My finger continues to itch, and have a chemical rash, I've tried painting clear nailpolish on the back, to no avail, something I shouldn't have to do, and wouldn't if the ring was fixed by the store, where it was purchased from.

When I asked if anyone was still working, I was greeted with rudeness and attitude as if I had done something wrong. I was even asked if I wanted them to call the manager upon which I answered yes. I told the manager what had happened and reminded her that there are many fine stores within a short distance of this WalMart who do not treat their customers with "attitude". I would like to see everyone involved in this uncomfortable matter fired and if they are not I definitely have the choice to shop elsewhere.

Betas don't get water changes ever! There are just a few ounces of dirty rotten water with bunches of smelly stuff on the bottom. These fish are suffering a slow painful and depressing death, that is animal cruelty! I talked to the employee after 40 minutes of waiting for her to assist me and all she did was blame the night shift person, whatever! I forced her to change the water for one fish that was in awful conditions and talked to the manager and all he said was that it was the fault of the people who bring them too many fish.

Yeah, right! Like I'm stupid, someone in Walmart has to do some kind of inventory and order them. They simply are a bunch of lazy heartless ** that don't care about the well-being of pet fish. The fish section should be a place where I can take my children to look at fishes and relax and pick a happy pet fish. But here, it is a scary place for kids. All they see are dozens of dead and dying fish eating each other and swimming in their own feces.

Someone please do something about it! I just asked Animal Services and they told me that they can't do anything there. All complaints have to go to the State Department of Agriculture. The more complaints they get, the sooner they will have to respond and do the right thing. Walmart already has enough money selling everything under the sun; they don't need to sell fish especially if they can't keep them in healthy conditions.

Betas don't get water changes ever! There are just a few ounces of dirty rotten water with bunches of smelly stuff on the bottom. These fish are suffering a slow, painful and depressing death, that is animal cruelty! I talked to the employee after 40 minutes of waiting for her to assist me and all she did was blame the night shift person, whatever! I forced her to change the water for one fish that was in awful conditions and talked to the manager. All he said was that it was the fault of the people who bring them too many fish.. Yeah, right! Like I'm stupid; someone in Walmart has to do some kind of inventory and order them. They simply are a bunch of lazy heartless *** that don't care about the well being of pet fish. The fish section should be a place where I can take my children to look at fishes and relax and pick a happy pet fish. But here, it is a scary place for kids. All they see are dozens of dead and dying fish eating each other and swimming in their own feces.

Someone please do something about it! I just asked Animal Services and they told me that they can't do anything there. All complaints have to go to the State Department of Agriculture. The more complaints they get, the sooner they will have to respond and do the right thing. Walmart already has enough money selling everything under the sun. They don't need to sell fish especially if they can't keep them in healthy conditions.

I was written-up a third time for not being able to complete 3 jobs. I was not able to complete all work being demanded of me. Three other employees could not be scheduled certain days on the weekend. Their availability was closed. Also, this store has required certain female associates to work 2 to 3 hours past their scheduled time and not pay overtime.

Also, given another female employee responsibility of 3 departments as a Manager and not given her a raise. Because I have worked for Wal-Mart awhile and make more money than a new hire. I am female, and fully-vested in the Profit Sharing program, I was terminated. I was terminated for being a good employee. No one in the department can accomplish what they were requiring of me. This is a super center in a small town

I'd really appreciate having someone contact me about this and try to work something out. I've been a great Wal-Mart customer for many years and trust you a lot to take care of this for me. I'd strongly recommend that you not carry that brand any more.

The first door Welcome person said she hadn't seen any all day . The second door Welcome girl tried her best to locate one. Her supervisor told her they didn't have any, then the same supervisor said they had three on the floor. The Welcome girl said she hadn't seen any in days. A stock boy stopped to help and went to talk to a supervisor. When he came back, he said she was really rude and said we would just have to wait.

We don't mind waiting but 2 hours later we still didn't have a chair, so we left. During that 2 hours, my husband walked the whole store while doing his shopping. He never saw one wheel chair in use or out of use. I watched the entire check out lines and never saw a wheel chair. Both Welcome girls watched for any returns at both main door, but nothing .

One Wal-Mart employee told me that one of their wheel chairs had been stolen days before and was found at a near by Dollar Store. I was also was told Wal-Mart may stop having wheel chairs all together. What a shame!

People like my mother are not able to shop at Wal-Mart without this service. We feel we were treated rude by the supervisor. After two hours, we took mother to Kmart because they had a wheel chair service and she was treated very well. So Wal-Mart, you missed out to Kmart. If wheel chair service can not be provided and we receive rude treatment again, we'll not be shopping at your store. And many other people who need this service won't be able to shop there either.

I did not get any response from them. Then I waited another 5 days and still no response. Today is the 5th day the computer crashed and I want my money back. I have the complaint ID number if needed and I have my receipt for the computer; it was purchased on 1/23/09. It cost me $598.00 not including taxes. Services complaint numbers are **, complaint # **, complaint # ** and **. These 4 complaints were done under this contract which I received from Walmart. All I want is reimbursement for my computer.

She said, since she knew they were for my son, she could not sell them to me because it would be selling to a third party. I laid my license on the counter, laid the money next to it and told that since I did not see any information posted regarding a 3rd party sale, I wanted a pack of cigarettes and if necessary, I would light it up and smoke it in the store if it would make her job any easier. Then she would not be afraid of losing her job by selling them to a "so-called" third party! My complaint is not necessarily with the salesclerk because she was trying to do her job. But I am 61 years old and have the right to purchase a pack of cigarettes for my 32-year old son. If I was planning to give them to an underage person, that would be different. My son looks like he is in his thirties and I have bought cigarettes from that store on numerous occasions and know most of the cashiers who, by the way, are aware that I do not smoke and that I am buying the cigarettes for my 30 and 32-year old sons and 42 year old brother (I did not, however, know the ones working tonight).

I also buy cigarettes from Murphy Oil and the Tobacco Shoppe here in town and they have never referred to a third person policy. It is ** to have a policy that would preclude a 61-year old woman from buying cigarettes for any reason. The posted information just states that anyone under the age of 40, may be carded and I presented my driver's license and still was given a hard time about it. The night manager was called and she informed me that the cashier could lose her job if she sold them to me, but at that time, I think she was just backing up the cashier. The night manager finally did sell me the cigarettes and I, with my now pounding headache, apologized for being so difficult. Surely, that policy was not intended for someone like me but for someone who might sell or give the cigarettes to an under-aged kid.

I am writing this complaint because clarification needs to be made to the cashiers or your policy referring to third party sales (which in a case like mine is ludicrous) should be plainly posted. I live in a very small town and shop at the Jamestown, Crossville and Cookeville Walmarts as well as shop at Walmart stores while on vacations. So I spend thousands of dollars a year at your stores and I would hate to stop patronizing your stores because of a misunderstanding concerning a policy such as this. I also have a very large family, 4 sons and daughters-in-law, grandchildren, and 4 brothers and 4 sisters and their spouses who also shop at your store. Believe me, you will definitely lose a lot of business unless this is clarified. I realize that what we spend is only a drop in the bucket in comparison to your profits, but it is people like us who collectively make up the patrons of your store that eventually make you that large profit.

I have only bought Walmart fish on one occasion and that was an hour after they restocked the tanks. I did this in hopes I could save at least some newcomers (I did, 6 danios and 4 coreys were all still alive). If Walmart can't take proper care of their fish they should lose their license to sell live animals. I can only hope someone steps in soon to change this hellish fish business.

When the guy came to our house to pick it up he found out that it was an RCA TV, and that we had purchased it from Wal-Mart. He didn't have anything good to say about RCA, except that they are of poor quality, and high price. He told me he knew what was wrong before he looked at it. He said it was the motherboard that makes the TV work, more or less,the brains. Our journey begins with the piece we need to fix the TV.

First, we are told that the motherboard is out of stock. Then, that it's on back order. And finally, that the motherboard for this model TV was no longer available, and that we were out of luck. I couldn't believe that a company as big as RCA, and the reputation that that company used to have, couldn't or wouldn't fix our TV. So you probably can imagine how ticked off I was, when I was told this bit of news. What I didn't tell you is, how long we had to wait for that motherboard, that we never got. First it was forty-five days then about another month. So, total time waiting for nothing was three months.

We called RCA, and was given the runaround again, until we told that we were going to get a lawyer, and let him take care of the matter. We were told that they were going to replace ours with a different model, similar to the one we had.On March 6,2008, we received our new TV. Everything was going well. We moved from Elkins ,WV to Lenoir, NC. The TV worked fine, until one day we were watching it, and turned it off to go outside, came back in, turned it on, and all we got was a black screen, but the sound was good.

This happened on the first of June, 2010. The new motherboard was installed on July 14, 2010. Guess what? In less than a month, the exact same thing has happened again! I called, but RCA said, "sorry, but your warranty ran out on June 18,2010". This motherboard lasted less than a month. That tells you what is the quality of the parts they manufacture. It is a shame that hard working people like us get scammed all the time, and the state and the federal government turn a blind eye to all the corruption, that the company have at our expense. Maybe we need to elect people who are going to get into office, and do the jobs that they are supposed to do.

I am fed up with these companies walking allover the small people like us, and saying it's okay. It's not! We need to take a stand together, and fight for our rights, and hard earned money. Lets take on RCA, and get what we are entitled to instead of lining their pockets. I'm willing, are you?

We are without a TV because we cannot afford to go pay another $1,125.88 on a TV. This situation has caused us a lot of stress. I think this is unnecessary stress, if we can find someone that is willing to help all the consumers affected, or should I say ripped off, by RCA ,or whatever they call themselves these days. So, we are without a TV just like many other. Please help all of the consumers who have been wronged by RCA like us. We can't all be wrong, with all the same problems can we?

I pulled back up and went back in to find Josh. He said that I should drive it for a while and it should re-set itself. If not then bring it back in. I told him I was leaving for a trip and would not be able to bring it in for at least a week. So I drove away, only to find out that once I got above 15 miles per hour the truck vibrated and wobbled badly. I had no choice but to drive it as I was already late for my trip and the store was closing anyway. I returned to the store about a week later, and they replaced the sensor and rebalanced the tires, while I waited another 3 to 4 hours in the waiting room. Still same result when I tried to drive away with the sensor still flashing and the truck tires out of balance. They tried to balance them again and said to go to another store that had the correct sensor in stock.

So after leaving them, to go to the other store, my truck vibrating and wobbling even more now, I made it to another store across town. The part was not the right part, but they volunteered to re-balance the tires again to keep me from having to return once again to the first store. The mechanic brought in almost two handfuls of lead weights that he pulled off as extra from one front tire. He stated that all the tires had been horribly over counter balanced. They stayed past closing time to get the tires balanced but finally told me that there was damage to the idler arm or something else causing the truck to vibrate. It never had any of this prior to my first visit. Once I left there, it was still not fixed and the tire monitor sensor light is still flashing.

First Wal-Mart tire manager named Josh said to take it to a dealer and have it fixed and they would reimburse me. I set up an appointment and went to have it fixed at the local Chevrolet dealership. Upon returning to Wal-Mart to get reimbursed, Josh was nowhere to be found. Some other gentleman tried to help and after about an hour or run around, he produced 3 different sets of three page forms I needed to sign in order to get my money. I started reading these forms and it basically said it would release Wal-Mart from any further responsibility or damages. I refused to sign these on the grounds that I still do not know what damage had been done to my vehicle while driving it back several times and to work.

After he contacted several other people we finally had to walk to the front of the store and I waited another 20 minutes for him to get my refund. I have since had to take my 2008 Silverado back to the Chevrolet dealership twice more to have the other tire pressure monitor sensors replaced, and were told by the dealership that Wal-Mart had replaced them with faulty ones. I have also bought a brand new set of tires and had them properly mounted and balanced at another tire store. I have now made it one full day without any flashing lights or vibration or wobbling on the truck. I'll have to wait till tomorrow to see what happens and how it drives on the interstate.

As such, there's usually one or two dead fish in the tanks. This time, however, there was a sign on the front of all the sections of the tanks: "Fish are not for sale, Do not feed". In every tank there was an epidemic of fin rot, and at least 5 dead fish. I understand that diseases can come in from the distribution center, but there should be medication in the tanks to counter this. Not feeding the fish and not treating the illness is cruel. Leaving the fish in there for so long after they die is only worsening the situation. Today, me and my friend shall be going back and will be talking to a manager. Today, we will also be treating their tank, whether they like it or not. If they don't do it, then I might call the district manager, etc. Things will be changed.

When I went in on Saturday they told me that they sold out within an hour without giving rain checks. I went back on Wednesday to see if I could get a rain check before the sale ended and again was told no. I was calling all Walmart stores in the mornings and evenings to see if any new shipments came in. It was only the white DSI's that were for this price. The sale ends tomorrow and I was told today that it was a province wide with being sold out. But, I can guarantee you when I go back to Walmart on Friday, Sept. 24, 2010, the shelves will be filled with DSI's. I asked them if they would substitute any other color, the answer was no!!! This has happened to me for 3 years straight with wanting something from electronics during an anniversary sale and go there when the sale is over and you will definitely get what you want for the original price.

I know that fliers are made in advance and only a limited amount. What makes me upset is the high demand of such product and they only issue stores with a minimal amount. 60 DSI's with a limit of 2 per customer and once the staff gets first dibs on these products and there is a limit of 2, and the store sells them that is only 30 customers with a chance to buy 2. What do the other thousands of people get a chance at! I will tell ya - frustration, wasted time, wasting gas, disappointed children, and no rain check!! I am honestly and truly thinking of going to another store and stay away from Walmart shopping. What is the sense of lower prices when there is never any!

Also, shame on Nintendo for being a large company and giving these stores with a bare minimal amount of product!! Nintendo wants their merchandise sold so that they are making a profit and Walmart wants their profit, but what about me? I want what I want for an excellent price. I know when I go back to Walmart on Friday or Saturday, they will have DSI's and some are white!! I will be livid. Walmart and Nintendo smarting up or your lower pricing will not matter, because customers will go elsewhere and pay a little more and have excellent customer service and have their purchases in their hands!! Shame on these stores!!! Advertising items with a small quantity on hand, these are the results. So I have wasted almost a week of my time standing in long line ups or on the phone on hold for up to 1/2 at a time with different stores. I am truly disappointed, but not as disappointed as my children will be on Christmas day without one!

After 25 minutes, I asked about how much longer it might be because I could see the pharmacist continue to work and fill Rx and put them in a bag and throw them in a bin. I was told he was getting it. After 20 more minutes, I asked again how much longer because I had left my mother in the car. It was very hot in Mobile, AL in September. The counter person did not know how much longer it would be, but I had to leave the Rx and go to check on my mother in the hot car. This was not very good customer service—having to still wait for a Rx that had been dropped off 3 days ago and still not have it prepared while I waited for 40 minutes.

I had to leave the medication. Now I have to make a second trip to the same store today for something that should have been made available for me while I waited. I know there are thousands of Rx that have to be filled at Wal-Mart’s pharmacy, but I think a waiting customer deserves a little more respect. The routine filling of Rx and bagging should have taken second priority to a customer waiting for a medication that was not ready when promised. My mother did not deserve this treatment—an elderly person sitting in the car in the heat for 40 minutes. There was no line when I got there, so I was readily helped at the counter. This caused me frustration, having to think about my mother in the hot car so long and I still didn't get the Rx at that time.

She was so rude, impolite, don't even say sorry and at the end, she was trying to call security when we wanted to talk to the duty manager. We are a very regular customer in this store, if you check your record, we visit your store almost everyday because it’s near our house. We felt very offended and insulted. Ms. Terese humiliates us and breaks our heart. We are not so sure if the lady like her can be a customer service agent in a world-famous store like WalMart. We really want someone should look in to this matter. Thank you.

Thank goodness my daughter came and asked to continue shopping that she would wait for my order. The problem here is good training, "the customer comes first, no matter what" the message could wait. The other employee could wait until my server finished with me and your deli employee should be well trained on the slicers they use, the young lady seemed uncertain of the mechanics of the machine. I know everything is new now but customers come first, messages 2nd and please wait on me and do your duties after!

We then purchased another one and left the original with them. We purchased an ironing board. After using it several times, the lever that opens and closes it snapped off. This is another Walmart disappointment and waste of time. I will deposit this piece of ** behind their building at the dumpster. Another tragic tale of imports of inferior goods foisted on us ** thinking we got a good deal! The other day I decided to read a label on a new water filter I bought, fortunately not at Walmarts.To my relief it was made in Kentucky. Have you ever heard of that country?