Wal-Mart Reviews

The manager also had to explain to the cashier that you need to use the "pen" on the touch pad, no fingers for this one, the cashier didn't realize that. Plus this particular cashier also didn't add in the tax on my initial transaction which didn't go through. Bonnie rectified the situation by not charging me for the two prints, but no apology about the screw-ups. I was absolutely ticked! I will never be bothered with the Photolab there again, what an awful experience. I was suppose to be in and out of that store because I had something to do afterwards. Next time, check the kiosks for paper! How absolutely irresponsible and get someone properly trained to deal with all of these situations. I don't blame the cashier, it was the training given, honestly.

The management refuses to turn the air up and claim that you, the company, don't let them. So after the run-around with that I chose to go straight to the source. That's just for starters, my mother-in-law has bad allergies as well as bipolar and she has gave doctor's statement to management and they said okay it. Well she got sick and called in and took one sick day and one vacation day to cover the 2 days that she missed and everything was supposed to be okay until she came back two days later and they decided to write her up two times, now how fair is that?

Your website claims ethics is one of your main things, well explain to me why when you're scheduled to work 9am-5pm and they don't let you off until 5:20pm, that 20 minutes should be counted as over time right. Well then, why does London Walmart ask you to just take an extra 20 minutes lunch so that they don't have to pay overtime. And then when you do send somebody there, someone would alert them and they will turn the air up and make sure to put on this fake face to make them happy.

I have been shopping at Walmart my whole life, that's 21 years. I thought Walmart cares about the customers but yet you don't care about our families that work there. Why should I shop there? I am not trying to be a ** but I am a human and a loyal customer and so is my family. We go there at least 2 times a week. When I was pregnant not even 11 months ago, I walked from the front door and straight back and I was rushed to the hospital because it was too hot that I passed out. If that was just a short time, imagine how your employees must be feeling. Would you work in those conditions?

I just want Walmart to treat their customers as well as their employees fairly. I've tried to talk to management and called customer service and all I got was “I'll let them know” or “I'll see what I can do.” When it comes down to endangering your employees, when it starts affecting their health, it's not good. It's not that I am the only one feeling this, there's 34 of us and that's not counting the employees that work there. There was one lady employee that had heat stroke and an ambulance came and got her. Something's not right there and you can tell that. I am not working there, neither I am a manager at some corporation, but I'm human and so are you.

We all have our breaking point. My mother-in-law is now considering quitting Walmart because it's affecting her health so much, and to tell you the truth, I don't blame her. But in this economy. Everything is tight and she is the only one in her house that works, her husband is on social security. Their bills are already tight and it's not right that she have to quit her job just because some people in higher positions decides that their health does not matter.

I have personally took a thermometer into a Walmart, stayed there for 30 minutes and the thermometer read 92 degrees, that is working temperature. I don't even know if you read your own emails but you should as people count on you to do what is right. I don't know if I'll get a reply. If I do, I hope to get to speak to a real person and not just some computer who will tell me that “sorry, I will fix it.” Do something, it's supposed to be your job and you should be damn good. Being a CEO is great, just tell me where are you taking Walmart's future, to the sky or to the dogs?

I got one fish that had ick cured 3 weeks later. The second got sick and now the third is on its last leg. My other 2 goldfishes are just fine, I had them for 4 months.

I am spending a lot of money there each month and it would be nice to hear "have a nice day" or "thank you for shopping at Walmart". Plus, most household products they sell are cheaply made and of poor quality. It is a college town and geared to that.

I called the customer complaint line on July 23rd and again on July 28th, because I had never received a response. I was told that day that someone had tried to call but no one answered. This is my cell phone and I had no missed calls. I finally heard from someone from the store on July 31st. He informed me he would be sending me a gift card. Well, today is August 20th and I still have not received it. I work daily with the public for I am a nurse. If I promised you your medicine, would you like to wait 20 days? This is ridiculous! I will never go back to that Walmart. And I will consider not going back to any other one. I hope this is not the way the company treats all of its customers.

I have made a police report and will submit a consumer report complaint about this store - either on an inside employee or some scum bag who knows someone at the store. This event happened on 8/16/11 at the store; one purchase of $791.74 and another of $480.43 on 8/16/11.

I deal with stupidity on a regular basis because I work in a state prison, but this tops it all. I was upset at the fact that none of them were trying to be discreet and talk where customers could not hear them, especially my child. I know that writing this to you will probably do nothing other than curb my temper a little. If you want the pictures of the store, please email me.

Every place I've worked besides Walmart is grateful when you bring in a doctor's note. Either way, if she wasn't going to accept my doctor's note, then it was violating my medical and private rights for her to have asked to read it. She just wanted to see what was wrong with me for gossip later or some **. So, I could either not go to work and get fired but then be healthy when college starts back up in a couple weeks, or I could try to work and probably pass out from exhaustion. If you've ever experienced mono, you’ll know exactly what I mean. I chose my health and education over my job that’s why I quit. I can't wait to graduate college and send my real paycheck stubs to Edinboro's managerial ** ** to show them what a real professional job pays like.

This investigation involves thousands of dollars, but the Union Walmart can't even find a security officer, let alone put one on the phone.

This time, it was with the floor manager David and general manager Deidra. I opened a new account at my bank and had used more then one of my new checks. I was told that Walmart does not take counter checks. Okay and fine, but it was the way I was treated and judged.

First, the cashier took my check and stormed off saying that we are not going to take this counter check. She brought back David. He communicated with the cashier only and came back to the register and cancelled my sale without telling me what he was doing in front of the other customers in line without explaining to me what the hell he was doing. He took my bags off the roller and walked away with them. He embarrassed me in front of the other customers. He sent Deidra. She treated me with the same rudeness as the cashier and David.

I'm so tired of being mistreated by Walmart associates and the managers.

This occurred on Friday, the 5th of August 2011. The truth is, I only went in for an oil change (simple enough, right?), and when my service was finished, my driver's door wouldn't open from outside or in!

I quickly got upset, since it clearly worked properly before I arrived that day. I then, along with my boyfriend, went to get a manager. They came outside to help and even had a Walmart worker trying to fix it on the spot. That didn't work at all since something snapped internally when the associate locked my car door!

So then they called every tow truck in the area to come fix the issue. Nobody would come out to help saying it was an auto body job! One of the manager's, Chrissy, told me that an "in-house claim would be best". Since every option they or I could think of at the time was taken (which took over an hour), we finally filled out an insurance claim for me to fax an estimate when I got one.

The cops were even there so I could have proven documentation of the matter. The manager said the insurance would check the video tapes to show that it was working before we arrived. This provided me with real proof so I felt comfortable enough to leave the premises with that evidence in the store's camera.

That next day or so, I received a call from Walmart insurance, with a nice lady that was helpful, and told me where to fax the claim. I then went to a local place, got the estimate as directed and faxed it over. I then got a return call from a different person who originally contacted me (very rude man), who then explained that Walmart would not be fixing my door because it was normal wear and tear!

This is not like the customer service I expected from Walmart! I'm looking for any help in this matter that can be provided and hope I have made the right choice by contacting you.

I now have a Toshiba laptop that is having different issues. It is into the 1st year of the 2-year extended warranty through Walmart and, same thing, the website keeps dying and the phone service dies halfway through.

The store says I have to file through the website and/or by phone. I am about to file small claims. It is obvious they are taking people’s money with no intention of coming through on their promised plans.

The guard took me to my cashier and seemed very proud to make sure my cashier knew she was going to get written up for it, in front of me. The guard then instructed my cashier to ring up the other two sodas, she did as instructed, again in a pleasant and apologetic attitude. On my way out, a third time this time, before making it outside the guard called me back noticing the original number. I tried to explain to her in the first place and again, after embarrassing me again, rushed me over to pay for a third time. Again, making a big deal to point out a second time that my cashier has to be reported for the same instance when it was her instructions that caused it

I asked her again for a paper towel, telling her the belt needed to be cleaned. She actually "huffed" as she ripped off a couple towels. As I reached for them, she said, "It's only milk!" (I didn't care what it was--I don't appreciate my groceries getting sticky with some substance that may carry such germs as salmonella, etc.) She grabbed a bottle at the back of her cash register and spritzed one small streak of the liquid on one of the areas that needed cleaning. She then set the bottle back and I reached, took the bottle, sprayed all the areas where there was white droplets and other wet smears along the belt. I then set the bottle back where it was.

I paid for my items--there were 40 of them equaling $145.55. She gave me change for $160.00 and I started to leave. She reminded me that I'd left the damp paper towel and I needed to put it in the trash. I asked her if she had one beneath her counter and she told me "No!" I then took the paper towel and threw it in the trash can beneath the vacant register at my back.

I'd say that the young lady needs an attitude adjustment. She was clearly not agreeable to my needs, desires. I guess she felt I ought not want a clean belt on which to have my purchased items transported to check out.

My car was parked on your lot and while we were doing our shopping, there was a hit-and-run accident that occurred this past Sunday, 8/7/2011, around 7 or 7:30 that evening at your store. Never once did the lot security nor any manager from the store come out to at least show some courtesy or concern, to see if we were alright. We were never offered to come in (with the 100+ degree weather) to cool off, a glass of cold water, a paper towel to wipe the sweat from our face or anything. We stood out there on that "hot" lot until way past 11:30 or 12 am. Still, there were no show from your staff .

We went back in and requested for the manager. He/she never came up while we were inside nor outside the store.

While we were waiting and talking to my insurance company, requesting a wrecker to come out and pull my car, we called back in the store asking to please speak to the manager (or if a manager could come outside). I informed the person on the phone that my car had been involved in a hit-and-run accident. Guess what? Still holding the phone for a reply, no one ever came to the phone nor outside. Wow! Now, I am truly hot and more pissed off.

Mind you, while my car was getting slammed around and flying up in the air, me, my daughter, my grandson and my sister were all in your store patronizing and spending like crazy on over $60 in school supplies for my grandson and another $100-$125 on household toiletries. And this is the thank-you we get for patronizing where I thought was a safe and welcome place to shop.

I'm not sure if this is something worth writing the district manager about, but I am sure, that your store's "hospitality" sucks and I am appalled at our treatment. No concern, no cooling refreshment, not one paper towel, no interest in my issue at all. Nothing!

I am writing because I feel that no compassion was shown or rendered and felt that someone in higher management should know how their customers are being treated here in Memphis TN. Please advise that someone is in receipt of my letter.

When I spoke to the manager, they keep saying that they need help and when you talk to an associate, they say that it takes an hour just to move the product they have in the back because it is full and not on the shelves before they can receive the next truck.

I say stop receiving trucks and put out the product you have before it goes bad. If you would pay more than 7 per hour, you might get some help other than kids that just play around as I have seen at night when they are to be stocking. Or get help from other stores until you get the product on the shelves.

I want you to know that I was a manager at a large retail store and this would have never happened in my store. Get some help and stop playing around. You are causing me and others to shop at other stores and you are losing business. If you can't make your sales, it is because of this problem.

I hope that I don't have to find another way to get this store help. The customers should not have to pay for the problems the store is having. It cost me twice what it would because of the problem. Please, I am asking you for help with this store.

So we took the bikes down and took them to the front and the cashier scanned the bike and it came up 140 with tax, making it around 160$. I said wait a second, it said 99.97 back there. There must be some mistake and so one of the cashiers/helper went back to check the bike rack and I guess asked a manager what to do. He came back stating that whatever it rings up, it is what we have to pay.

I walked out in this case. I actually had firsthand experience when they should have given the bikes to me for what the price on the rack stated. It's like buying apple juice for $2 for a big bottle, so I got two and they rang up $4 for it. Granted it was apple juice and not a hundred dollar but I think the same principle applies

I hate cattleman Wal-Mart. I literally have a problem every time I go in there. It is just my luck it's the closest one near me so I either drive there and get ** or drive 15 miles and get **.

My son put the iPod in the waistband of his shorts when he was exercising, and humidity got into the iPod. It was determined that the iPod has water damage. It is not fixable, and it was not replaced. The information brochure says that the policy covers the following: breakdown/normal wear and tear, failure due to dust, heat humidity and failure manifested by power surges. I think humidity is the best listing for the problem I sent it in for. The person I spoke to said that it only pertains to laptops and cell phones. Nowhere can this information be found in the policy, nor did the person who sold the extended warranty informed be about it at the time of purchase.

What good is it to purchase this warranty if it does not cover the item you purchased it for? You need to be specific on the details of what is covered, and on what it is covered by. The same thing happened to the same iPod I am writing about within the first year. Apple had me send it to them, and they sent us another one; the one I sent was not repairable, so they sent a refurbished one. Does that tell you anything? Stop selling plans that you do not honor! This is ridiculous. I will never buy another electronic or any extended coverage plan from Wal-Mart again. Robin **

I now pay $1000 for an attorney, and their security company is trying to sue me for $200 dollars. I have every paper to prove I purchased the item, but they could care less. How can I protect myself, and not destroy my reputation? I spend thousands and thousands at Sams and Wal-Mart. I am extremely angry and upset. I can't go through to anyone to help me.

I advised her I did not pay any tax on a food stamp card. She insisted that on some food items I pay tax. I advised her this was a Federal law not something Walmart could do at their discretion. She was very rude and adament that Walmart could charge this separate tax.This tax is very nominal but,.75 cents adds up considering the amount of customers Walmart gets on a daily basis. This is very unethical of Walmart to do this.

I called the 800 numer because they had told child's mother gift card was locked and gave a numer to call. I called early this morning and they said I had to call local store and get a code from them.

I called local store (Tell City) and spoke to accouts manager and said it would take her and hour to check. She called me back in around an hour said it was unlocked and if I had any problem they could give me a new card. I told her I was on my way with grandkids to Jasper and needed to use card. She said that store should call her if there was any problem but it shows it was unlocked.

I had a return first some weedkiller that did not work. First thing they do is steal money out of my pocket. I had bought over a $155. and some odd cents the day I got the gift card. yes I lost receipt. I keep all receipts but I had lost this one. So they do me the favor of paying me less half of what I paid for it. Less than half. And it was probally closer to a third of the price. Mind you it is not on sell. They just stole my money. I needed to buy another but now I have much less than the price of what most weedkillers cost.

Next my dughter and grandkids are shopping and I join them. We are trying to get done so they can eat before their next appointment and I have to go to work. We get in check out line and the clerk can not get the card to work. The CSm comes over and I tell her the local store said if she had a problem to call acounts manager at tell city. She leaves us comes back later after making a call and says she has to call local store. DUH!! After waiting and waiting I tell my daughter to take kids to eat while I wait on the CSM.

After sometime her going back and forth finally she gets it to work. I then have 20 to eat load groceries and drive to kids appointment. Thanks Walmart for taking what little time and money a working widow has.

We start going back and forth about the way she spoke to me. By now I'm pretty upset so I ask for the manager, who was very apologetic and helpful. She herself, the manager, can't calm down the cashier or stop her from talking! She is still going on about how "no one is going to steal her joy," etc. It was the most unprofessional and unpleasant shopping experience that I've had. If Walmart cannot control their employees, what's the purpose of consumers shopping there to spend our hard earned money. I am extremely disappointed!

Let me explain. Staples had folders for $0.01 each advertised as a back to school special. The Wal-Marts in Columbus honoring the match it policy were allowing teachers to buy folders in bulk, that means 400-600 folders for $4.00-$6.00. I went in with my copy of the ad, counted out 600 folders or 2 for each student in my school. Checked out my order and paid for it. Then tried to check out the folders. The clerk was extremely rude, "I am not ringing all of those out, that would take me forever." Then, said "we do not honor Staples ads because they are not our competition". Then she went and got someone, who I believe posed as a manager, but was actually another clerk and her friend, who came and told me, in a loud and rude way, that they do not honor any ad within 40-50 miles.

I explained that it does not say that on the TV commercial. I also pointed out that Staples is less than 40 miles away. When I got home, I Googled the distance and there are actually three Staples 25 - 26 miles away and a couple more Staples 35 miles away. The so called manager, got really rude and told me that I was blocking the line, and said that the other customers were going to get mad at me. She then grabbed my cart, with my folders, and my already paid for bag of 4 packages of 6 juice juice drinks, and stormed away. I lost my drinks and did not get my folders. I never raised my voice or used any sort of foul language. I have been a large customer of Wal-Mart for years, including purchasing many supplies for the entire school as I am the principal, groceries and department store needs for my family, auto services, pharmacy and hair salon. I must admit that I was taken back by their mean attitude, personal attack and lack of professionalism. I believe at the very least Wal-Mart needs to make sure that their employees are consistent in the way they enforce their policies and how to treat their customers. Please realize that I have never complained about poor service, ever, at Wal-Mart or any where else. I decided to wait a week and see if I was still so upset about this before registering a complaint. However, I find that even after one week, I think it necessary to bring it to the attention of the appropriate people.

Note: I rated the overall experience as a 1 star because zero is not one of the available choices. However, 1 star is way too high so I think zero needs to be made available.

It just seem like something is wrong with it all time and I do take care of my stuff. I thought it would be a nice rider but it has turn in to a lemon. It should not cost 750.00. It should be free. So, I got a rider that is just sitting now. I would like to get hold of the company but there no way to find it. I called them and all I got was a run around. I think this company needs to make good on their weed eater one rider. I bought it on August 2010. Now, it is August 2011.

Problem is the sticker was folded and the bar code was slightly worn out but the number underneath were clearly visible. She refused to hand type in the numbers and said the ring could not be returned without the receipt. The policy states that a store credit is issued if no receipt is available. The manager even got nasty refusing to type in the numbers, saying they did not sell the ring though the sticker with the price and bar code clearly says Walmart on it!

This time I went inside, paid a cashier and she sends me to the greeter in the Garden center (telling me she has the key) who then sends me to another register inside the garden center where no one is attending the register.

I go back outside and tell the greeter that no one is there now. She comes inside and tries to find whoever has the key. I want you to know it is over 96 degrees and I am being sent inside, outside, inside and it is now about 25 minutes of nonsense.

When we found the person with the key, she tells me the greeter doesn't have the key because she cannot see very well.

I'm not a complainer, but boy do you have to get the Winder store straightened out. I dealt with a bunch of amateurs today. Walmart owes me.

My eggs were broken today and my bread was smashed. My groceries were thrown into my bags with no thought or care. Today is a Saturday and it stands to reason this would be their highest day for alcohol sales. This young man was not of legal age to ring my beverages. I had to wait, and wait and wait while the manager was over at the return counter chatting with 2 other employees. Finally she comes over to ring my drinks.

Repeatedly I see this happen at my local Walmart. Common sense says you do not put a young kid on the register on a high volume sales day for alcohol when they are not of legal age to sell it. This complaint comes on the heels of my Walmart repeatedly not having items I buy (or try to buy) in stock. As well as having the rudest deli I have ever tried to purchase from.

I have not purchased items from the Parkersburg, WV Walmart deli in over 2 years because of the poor service and attitude in this department. If you are moving to the Parkersburg area, I recommend you find another Walmart to shop at!

My computer stopped working and would not power up one day and I was very confused since it worked just fine a couple of hours before. I called the warranty people and they tried to help me over the phone, but it was determined that it needed repair so they sent me a box to send them my computer.

I sent it to them and did not hear anything from them. 3 weeks later, my computer comes back to me. I open the box and pull out my computer to find the repair notes stating they did not repair my computer due to liquid damage.

I called them 5 times and talked to 6 different people. I finally was able to talk to Eric, the supervisor of the warranty department for Walmart. I told him the issue and he told me that there was nothing he could do. I asked him how is it I send them my computer for a simple problem and they send it back missing a key and now has water damage.

I live in a very humid area so I bought the 2-year warranty that states it covers humidity. I told him that and he said but humidity is not liquid damage. I asked him what humidity was and he replied liquid. So I asked him how is it they can say I poured liquid on my computer. He said because it has liquid damage. I asked him how can you be sure humidity did not cause the liquid damage. He said they cannot, but that even though my warranty states it covers humidity, they were not going to repair it.

I then explained to him that my coverage also has accidental damage coverage. He told me I could not have that since I got my computer in February of 2010 and they did not start that until June 2010. I asked him then how is it that the pamphlet for accidental damage coverage was with my warranty booklet. He told me he did not know but that I could not have it, due to the fact that it was not available at that time.

I went in circles with this man for about 30 minutes about how the warranty covers humidity but they will not honor my warranty. He just kept telling me that I was not going to get my computer repaired since it had liquid damage and that even if it was from humidity, my warranty did not cover it. So I finally gave up arguing with him and told him goodbye and thanks for nothing, seeing as how they are refusing to honor my warranty.

I did eventually receive my order. Or did I? Inside the box I found packing paper and a slip. No books. How do you send a box with nothing in it? Do you have employees check the work of others? Where are the books now? Did a thieving worker make off with them?

So I called customer service, which was a pain. There was no number on the packing slip. I go to walmart.com. The only way to contact customer service through the site is by email. Eventually, I tried 1-800-WALMART (all on my own, no help from the site!). I have to go through several options to eventually get to an associate.

About the associate: she was polite enough. However, you can tell she was rigorously trained on what to do when customers do not receive items. Perhaps walmart.com should prevent the issues before irate people call. Immediately the employee asked if I would want them to re-ship the order (ha) or issue a refund. Of course I wanted a refund. She told me 2-5 days for me to see the funds. However, when I read the refund receipt (by email), it said 2 billing cycles (not days) until the credit is on the card.

I would like to buy these books ASAP through another store or website, however, I am low on funds. And since I won't receive my refund from Walmart for some time, well, I can just kiss that good-bye.

Not only have I dealt with this, but read about my experience from this past spring. I ordered a bulk order of 6 boxes of Sour Patch Kids candies for my sweetheart in May. I received Sweettarts. Sour Patch Kids box is yellow. Sweettart box is blue. I was nice about it. I sent an email to customer service about the mix-up. What do I find out? They do not accept returns on food products. Um, what?! It was only $7 or so, so just give me a refund. Disgusting. Walmart.com- you are disgusting.

Until Walmart recognizes that they inconvenience customers and do not try to actually help customers (free credits, coupons, replacement orders) , I will never order from them again!

On July 29, 2011, while waiting in line at customer service to exchange some items, a woman had her back to me and my children and was text messaging on her cell phone. She then went on to make very disturbing remarks about customers to fellow coworkers. She was commenting discriminatory factors of other customers such as race, weight and features.

I believe this goes well against Walmart's ethics promise. She then went on to describe a sexual encounter with (what became apparent to me) as one of the customer's love interests. Now, as it is obvious this girl is far behind on the maturity meter, I understand everyone has their issues but it must be kept out of the workplace.

I found this extremely unprofessional and, having my two young children with me hearing these things, this strongly disappointed me in Walmart's hiring standards. I've been a loyal Walmart customer since day 1 and this has definitely turned me off. This woman was working at customer service, had long black hair and her name tag read "Andrea".

After hearing these disturbing things, I almost turned around, left and exchanged my items at a later date, but I decided to stick it out. Andrea "helped" me, if you might call it that. Her attitude was utterly repulsive and she was reluctant to help me and exchange my items, although I had full and valid receipts. After hearing her opinions and comments on other customers, it made me wonder what she was going to say after I left.

My children have been repeating some of the vulgar things she had said in front of them and this disgusts me. After talking with some of my own coworkers, I have discovered that this woman's attitude is not favored by many. I decided if she's been getting away with such repulsive, embarrassing acts for this long, Walmart must know.

I expect Walmart to take immediate action on this individual. If I walk in to that store and see this person in there, it will result in my turning right back around and walking right back out those doors. My family nor myself never entering again.

Thank you for taking the time on my complaint. Having Walmart be a reliable and longstanding company, I trust that this will be dealt with immediately.

The gift cards promotional were 2 cards for 50.00 and one card for 100.00. The cards were to be sent to me.

We went to the store and bought lean cuisine meals that were on sale at Kroger. When I went to check out, I was charged full price. I told the checker that the meals were on sale at Kroger. I was told that Kroger was offering that price when you use their loyalty card. She refused to give them to me at the Kroger price. I did not buy the meals. I was so mad.

Today I saw another one of those "Match It" commercials. It specifically says they match any price even those with customer loyalty cards.... It is so frustrating!

Dana is only 4 1/2 months old, and this is just plain ridiculous. If she gets any worse or continues the way she has been all day, then we will have no other choice but to contact an attorney. And I am sure we will not have a problem getting one. I would appreciate a phone call, my cell number is **, and home is **. I would really rather resolve this matter without the use of an attorney, however, if need be, I will seek counsel.

Diana **

George Wylie of Walmart claims says the video shows me fall but the parking lot is pristine. He refused two request by me to see the video. I feel the video will show the plastic catching my foot and tripping me. I am shocked at the callous behavior of Walmart. Any other business or home owner would expect the insurance to pay the simple medical claims of a guest. Walmart has their own insurance and refuses to cover my claim. They are so large they do not care about a guy like me. Like most people who shop at Walmart I find it hard to make ends meet. I have no hope of paying these bills and will never believe Walmart is being fair to me, unless they pay these bills. I a sure they mistreat hundreds of shoppers every year.

When he finally got a hold of a real person and explained the situation he was told he was declined because of protecting the consumer since he had not cashed a check at that Wal*Mart before. ARE YOU KIDDING ME! YOU HAVE TO START SOMEWHERE DON'T YOU!! This company is a joke. Personally I think any business using this location is stupid!

It was so sad how they just took the woman’s purse and was laughing about it. I went in the store and made a complaint to someone up front and she acted like she really didn’t care either...

Emily asked what we needed I said a refund and the lady behind me said picking up photos. Emily said,"I have to finish the sitting first, it will be 30mins." rather abrupt with us. Now good thing Iive close by but what if I didn't or maybe I was in a hurry?....There are friendlier ways to mention things to people. So, I went to the Walmart Supervisor to be told that they couldn't help me because it isn't part of Walmart. Well, my receipt states very clearly WALMART Portrait Studio! The manager on duty was calm and very polite and explained but still to a customer if it says WALMART on it then it's connected! I would suggest removing the name from the receipts and anything else to link them together. So we left and decided to go back today. Well, here I go and Emily was there again and said it will be a few minutes (15 mins later..) I gave her my rejected photo and the receipt. She said she had to put the money back on to my debit card because that is how I paid originally. I said I wasn't sure if it was my card or my husbands but she thought either one would work. So, I gave her mine. It wouldn't let her put the amount refunded back on to my card. She said, Well maybe it does need to be the same card?" I then suggested, she just credit me the money back in cash. She said they couldn't do it that way and to come back with his card.

I still DO NOT have my refund for the passport and by the way when I got home I found the debit receipt and it was the same card she tried using! I am frustrated at the fact that a large corporate business can operate this way! AND I think due to the poor service I should also get the refund that I had to pay Harveys Studio for the retake - considering it was in question before whether or not it would be accepted.

I will not be dealing with the Walmart Portrait Studios again! Where obviously customer service is not on the top of their list!

I finally go out in the lawn and garden to see if they could help but nope, they just paged again but still nothing. I don't know why they could not have come and helped us. There was a man and woman at the checkout! Like how many does it take to check someone out? They were sitting down as well. We are still waiting after about 45 minutes. We should have left but I don't want to drive 35 miles for nothing. I had to go back to the lawn and garden again and this time I ask could we get the fish ourselves but she didn’t answer me though. She just said “You still haven't been helped?” and she tried to get the guy to go help us but he acted as though he didn’t hear her, and paged for help for us once more.

I went out back to the tanks and waited again. Still got no help after about an hour of search and our 3 year old is getting fussy! I decided to go and try it myself and when I got the codes written on the bag and one cup of water poured in, Donna comes out screaming at me, “Sir, you’re not supposed to be doing that!” I asked her what else I was supposed to do and she was very hateful and rude to me!

I will never buy fish from this Walmart again! My fish are doing good but there needs to be a check on this. There was one tank that was full of fish and I would have liked to have had some but there were a bunch that was dead and they were feeding off of it! I made sure the tank I picked from had no dead decaying bone fish in them! This is cruelty to wildlife and a waste of money to the people that buy from those tanks that were like that!

Matt **

I asked Mr. ** for his pen, which he originally gave, and a cashier unrelated to the situation printed out a strip of blank receipt paper at which time I wrote down Kurt's name, read the store manager (Eron **) off of the board above the cash register, and demanded the name of the district manager which Kurt gave, but refused to give a good phone number other than 800-Walmart. As manager Kurt was making it increasingly difficult for me to obtain the manager information I requested, I was become more agitated. At that time, Kurt ** physically attempted to grab the pen out of my hands unsuccessfully as I was writing. When he could not get the pen, he then attempted physically to take away my piece of register paper which was laying on the black belt of a check out lane while I was writing on it, also unsuccessfully. What I originally asked for was an apology from "Leigha" for her sarcastic comment and cynical tone. Now I am filing a legal claim against Walmart, Walmart #4336, Kurt **, Co-Manager, and Eron **, Store Manager for two counts of tort battery for his physical contact with my person.

True enough I have been in prison for 6yr, straight, just released in April so when walmart security saw video and got my tag, they thought they had the thief. For 24hr, i was up worring to death if some crazy man was stealing my car doing crimes in it, well when I went to watch the security video, the man could not be placed in my car at all, only in the area. I asked the security guy charles to call me the next day to give me status and he did not, i took it upon myself to call and spoke with Barry, who was very nice, he told me they made a mistake and found the car, it was similiar to mine and left same time my car just so happened to have tag and they got it and ran with it.

that sent me over the edge, being locked up for 6yr, I watch everything and everyone around me so I pray someone understands how that made me feel. I feel I will always be looked down upon for my past mistakes, and walmart security should have had their facts together before they came to me and surrounded my supervisors home with a swat team, keep in mind i was in prison for a drug sales charge, not killing someone did it take all that for someone stealing over the counter tylenol??? We deserve some compensation, and my lawyer is involved i will not stop until walmart does something

Tonight I am now stuck with one inside of me as there is no string attached for me to be able to remove it. I can not remove it and have been trying for hours. Now what do I do, go to the emergency room with this dilemma? I am heavily bleeding and can not get this one removed myself. This is quite a dilemma and very embarrassing.

When I went to go use the in-store credit, there was no credit on it. I went to the Syracuse Walmart and all they had me do was file with the police. The Walmart manager just wrote me off and didn't care. But the police concluded that two women were able to come into the Syracuse store and convince the customer service to give them cash for an in-store credit card they did not possess nor a receipt they did not possess. And customer service gave them cash for my credit.

The police went to another Walmart and asked what their policy is and they said it is Walmart's policy to not ever give cash for in-store credit. The police investigated and said it was an inside job. How was two people without a receipt or gift card able to get cash from the customer service? If I scammed Walmart, they would put me in jail. I would have to pay enormous fines and I would be put on probation, which also cost money. What is Walmart's responsibility for ripping off a handicapped person?

Toni

Once there the sales person told me it couldnt be lesser value so they once again called Sue her response was "WHAT NOW" when she was called, She told the sales girl to give me the lesser one and then walked away.

So, I purchased yet another Acer; brought the one I bought the day before for $248.00, the one on sale was $198.00. After getting it home, it worked horribly. So yesterday, I took it back and was told that it was the only Acer notebook they got for this huge sale. False advertising! Bad customer service! I am done with Wal-Mart.

Christine **

Five hours passed with no call. We called the online service again and got someone else on the phone, who stated that they had no idea why the other representative told us someone would call. They would never do that, nor could they give us a credit voucher, so we could just drive down the street, and get the bike from the store that was an extra $20! So, this person stated that the manufacturer was shipping a new set of bikes, and we should hear form them in 3-5 days. Now eight (8) days later, we called again; the person today said that there would never be a guarantee of 3-5 days, and the last supervisor should not have stated as such. I should mention that with every call, we took notes of names, dates and et cetera. On the service representative side, they have minimal to no notes on the amount of times we have conversed.

As of right now, the service center will not do anything, but give us our refund. They refused to give us a coupon to buy the bike that is incidentally still sitting in the store. They only stated that we can wait for it to be shipped to our house, where it will not be assembled, and then take to the store where they will charge us an assembling fee. Oh, they stated that the bike that is currently sitting in the store could very well be our bike that we ordered, but someone did not realize it in the store, and they set it out on display.

I consider us very patient people. Things get delayed, and things happen. However, when a service site has made these many errors, and allowed a consumer to speak with many different people without resolution, or really any real facts, the consumer should be compensated or at the very least, they have to make some kind of effort, and make a very bad customer service experience a better one. For your own sanity, do not work with this online service! I will continue to write about this, and even if only one person takes this complaint to heart and doesn’t use their service, I will be satisfied. I would like to reiterate too that in no way was the Wal-Mart store to blame; they are two separate entities, and they should not be linked to such a poor excuse for an online service site.

In the past, I have gotten in this lane with too many items and was asked by the cashier to go to another lane because, "This lane is for 10 or less items". Wow!

I was told not to buy meat there but now I have found out for myself. The Department always has an oder but this takes the cake. I will no longer shop for meat or perishables in this store or any other Wal-Mart.

On Monday, July 18, 2011, I purchased a 6-pack of Walmart brand Raisin Bran muffins from this location. Last night, I ate one of the muffins and found a toothpick lodged in it. I didn't notice it as it was probably located somewhere in the middle of the muffin. I began to eat it normally and as I swallowed, I was confused when I felt something hard and scratchy in my throat. So I begin to cough and pull out a wooden spike from the back of my throat. I believe it was a piece of toothpick or some kind of wooden object. A picture can be provided if necessary.

Luckily I didn't choke nor have any serious damage. However, the idea of how unsanitary and disgusting this is disturbs me greatly. I am making you aware as I hope serious action will be taken. I don't feel your kitchen or baking staff are using the appropriate precautionary measures when handling food.

Thank you for your time and I hope that the appropriate person will deal with this diligently.

Walmart is so corrupt. I am not the only person this has happened to. She would walk past me as I was working and tell me that he is leaving me. I quit because of being called names and all the drama that is not what work is supposed to be. She even created a Facebook page under a different name just to try to become friends with my son. When I took my kids out to visit him, she tried to run me and my kids off of the road.

My kids are upset and needs counseling. I lose not only my job but also my husband.. If an attorney can help me, please do call me.

First, she had to call Walmart Hotline to find out what procedure to use since I was not entitled to pick up my merchandise which was already paid for before I even walked in the store to begin this ordeal. I consider this attempt number one. This lady bent over backwards to do everything she could think of to assist me with this problem.

Second, she walked me over to the electronics department to cancel this order via the in-store online web link. She entered in all the data including the order number and the screen acknowledged that the order had been canceled. This was done within two hours of me originally buying this merchandise online and was completed no later than 4:00pm. I ended up buying the printer without the printer cable and ink cartridge because it was already in the box with the printer. Walmart's website required that I buy each before I could proceed to check out online that saved me $16.21 by purchasing directly in store.

Third, later that same evening, I noticed an email from Walmart.com stating my order was to be filled and shipped to the store that I was at earlier with this problem. So I looked at the email and decided to call 800-966-6546 at 8:08pm and spent 11:22 minutes explaining to the Walmart Customer Service Representative that the order was supposed to have been canceled in the store and that I already had my merchandise, which I paid for separately. I had already canceled the order by using the in store online terminal. She then told me that she noted in the system that my order was to be canceled due to customer error or oversight. She informed me that it would take 24 to 48 hours for my bank account to be refunded the $50.17. I understood the time frame.

Forth, on Wednesday evening, July 20th, 2011, two days later, I received a second email from Walmart.com informing me that my order had been shipped. So I called 800-966-6546 a second time and spent 19:12 minutes rehashing this entire process from the beginning. And the lady could only apologize and state that my order had not been canceled and merely make excuses for Walmart.com's ineffectiveness. It wasn't the fault of the last Walmart customer service representative with whom I had spoken with on the phone. It certainly wasn't the in store Walmart personnel that I dealt with directly which caused this issue. This entire problem is by design of a poor IT system that Walmart Management at Walmart.com has chosen to use. There are no excuses for this many attempts for an order to be canceled and it was not done correctly.

I have been informed that I must wait until the order is received at the designated site store, which really is not the closest Walmart to my residence, then I may return it. Meanwhile, as I am unemployed, I have to wait for a multi billion dollar corporation sit on my $50.17 until all of their imposed hoops and jumps have been cleared before I can be refunded. Maybe that's how they became a multi billion dollar corporation. I sincerely expect to pay more for any online purchases in the future and spite Walmart by sending them receipts of any merchandise that Walmart routinely stocks in their inventory.

I have read Sam Walton: Made In America, and I know how much savings and customer service mattered in the creation of Wal-Mart. It is even stated in your beliefs, "Saving people money so they can live better is at the heart of everything we do." However, this does not reflect in your stores.

I recently started using coupons and I have encountered several problems when it comes to checking out. Cashiers are not familiar with the store's coupon policy and they decline my coupons and often end up calling a customer service manager upon my request. When the customer service manager shows up, they normally come irritated and wanting to argue about the coupons. I explained to them the same thing I already explained to the cashier several times and they still declined my coupons. This has happened several times and finally I printed your corporate coupon policy to train them on their own policies.

If an item is priced at .98 and the coupon states 1.00 off, they refuse to accept the coupon. I showed them the corporate coupon policy, that is not kept in the checkout area, and they took it but not without showing discontent. By the time I'm done explaining the coupon to the cashier, waiting for the CSM, explaining the situation to the CSM, and reading them your coupon policy, at least 15 minutes have passed. In that period, which is not unusual, the line backs up, customers are irritated for the delay, and I'm getting stares from both customers and the associates all because I wanted to save money on my purchase by using the coupons.

I am not committing coupon fraud and I am not using a large amount of coupons. I am not asking for cash on coupon excess and I am not a criminal but by the time I exit your store, it never fails that I always get treated that way. I often question why I even bother going back but truth is, I need to save money and I can save money on gas because Target is a few miles farther than Wal-Mart.

I am a big believer of providing the customer with excellent service and I believe Wal-Mart has that in writing somewhere but it is not being enforced. I have never been satisfied with customer service when shopping at your stores but I could always get around without really needing much help from associates so it never bothered me too much.

I'm not sure if not enough customers are voicing their opinion or maybe complaints are not making it to top management. This issue is nothing new; I've heard and read complaints on using coupons at Wal-Mart all the time and on behalf of all those customers that do not voice their opinion and out of self-respect, I am asking for something to be done. Please listen to your customer complaints. I am a business student and I have been in the retail environment as a supervisor for a Fortune 500 company that turned its company around just by treating their customers with respect. I ask that I please be treated with respect when shopping at Wal-Mart.

I love Wal-Mart but I have been trying out Target. They don't mind a few coupons and I'm not treated like a thief. I hate to crab but isn't this part of their job? If scanning a coupon is really that hard for them, I would gladly quit my job and take over for them! I think my wally world shopping days may be over.

there was 5 of them there.as i was leaving the store, and saw an out side tent 49.99 on one side and 97.00 on the other side of the sign,i told my husband about the 49.00 price.he said check and make sure,ask a sale lady she scan the price and said the 97.00 price was right.they did not take the 49.99 sign down.i told her that was the second time that happen to me in the store this morning items with wrong amounts on items.this is not right,not fair to the customers.,it should be if ts in the wrong spot,it should be sold for that price,or the people you having working should be more careful on stocking.i was really upset by this,not really the miss placing of the items,more on the moods of the people and their attiude not caring how or what you feel,just ok,what ever attiude.

i feel like i needed to share this.thank you

I have been a mechanic for close to 30 years and have been turned over 3 times for positions I am more than qualified for. Two were for supervising positions, and one was for a department manager of their TLE Department. Finally, I was available the whole time I had been there. Back in May of this year, I tried to submit a form to make Sundays unavailable for me due to a commitment I now have at the church my family attends. I was denied. They want me to do the job of the supervisor and the department manager just without the pay, etc., to go along with it.

I went online to find a charger for my labtop at walmart.com it said that these chargers were available in the oxford and henderson walmarts. i tried to call to be sure but no one would pick up the phone in the electronics department. i finally decided to go by there and to my surprise they did not have any in either store. before i left the oxford walmart i went to the customer service desk to get them to call the henderson walmart to be sure they had them before i traveled that far. I waited in line patiently until another lady jumped in front of me and another customer saying I'm back. the customer desk worker said and did nothing. I finally said something to the lady who broke line and walked out. this will be my last trip to the oxford walmart.

oh, when i went to the electronics department to get help to find this charger 2 women were back there yet neither one would help me just pointed me in the direction of where they are suppose to be.

I am 67 years old and they were very heavy for me. Today, I went back to the same Wal-Mart as I needed 30 more stepping-stones. Again, nobody was in the lawn and garden. So, as before, I went into the store and had them again look up the price for the stepping-stones. I paid for them and again asked for help to load them. I told them what had happened before and they assured me someone would load them for me this time. And again, I waited for 20 minutes but no one came to help. Again, as I was loading them, I saw a man wearing a Wal-Mart slip-over watching me load them. I will not shop at that Wal-Mart again. Manager Mike Hoskins

About five minutes later, the same lady came back to the department and asked where we needed help at. We told her right here at the men's department of jewelry. She then started to go behind the counter. She promptly stopped at the doorway to wait for another employee coming across from the checking area. As my wife and I waited for at least another six to seven minutes, they continued to talk and visit. She turned once to look at us then back to her visit.

At that time I had waited long enough, I told my wife I didn't need the necklace that bad so we left not only the jewelry department but also the other items we had in our cart. We proceeded to go to a grocery store to purchase the items that were in our cart. I appreciate the customer service that Wal-Mart in Muskogee, Okla. provides. But I will not be going back to Checotah Wal-Mart anytime soon. I don't need to be treated like that and feel bad for the people that live there and don't have a choice.

I asked why no one had the courtesy to let me know that and why I received a text to pick it up. He didn't know. He didn't know anything so I asked to speak with a manager. Manager Kieth came up and didn't know why either but he said he would give me store credit when they came in.

I called back on Friday to see if the printer was fixed. I spoke with a gentleman on phone who said it still was not working but that he could cancel the order and give me store credit but I would have to go to Valley Store to pick up the credit then order new ones withe the store on Walton St. and pay them using the credit from Valley Store. I asked if they could do it over the phone but he said no transactions over the phone can be done. I told him to cancel and I would go to Walton Walmart, he said OK.

I got a call at 5:30 that evening saying my prints on Valley Store were ready. Am I missing something? I called Saturday morning and told them that those should have been cancelled yesterday at 12. I was speaking with Julie at this time and she said why would he tell you that we can't do anything from this end? You have to get back on your Walmart account and ask for a refund. I got the account and of course nowhere does it state a refund.

Then I went to live chat and a representative stated he can't help; that I had to go to photo@walmart.com. There is no website under that uugghhh! It was so frustrating wasting my gas, time and phone minutes to deal with all these crap. Never again.

I never had a problem with Walmart of Walton and the workers were awesome. They got on their computer and helped order what I needed. I had it ready in 40 minutes. I can't thank them enough. These were for my four-year-old's birthday party.

She was very short with me. Not like, I'm sorry miss I'll find out why. I've never heard such a line before. I had seen a watch just like it on a friend of a friend and she purchased it at Walmart for the sale price and I loved it, so I said to myself I'll have to go and see if our local Walmart has it. Anyhow, I was very disappointed to find out when I see the watch that I like wasn't on sale because it was "white".

They told me then that my receipt was too old to use and that it ran out on June 13th; all they can give me is $5.00. By the way, they were not at all nice about this and acted like I stole it or something even though I had a receipt to show I paid for this. They told me I should have brought it back sooner. I can see they are not giving me my money back if I had no receipt, but to have one showing that I paid for it and still not giving me my money is crazy. They said it needed to be brought back before 3 months was up and that I needed to make myself aware of their policy. Needless to say, I still have the bouncer and had to buy something else as well. This is crazy! The people in returns were so rude.

I think that this is unfair due to the fact that I only drove the motor home four months and 2,200 miles. The battery had a one year warranty that I was unaware of since other batteries that we have purchased there for our cars and lawn mower had a lot longer (up to nine years). The battery and the receipt doesn't show any type of warranty. So am I to assume? I am out $85.

Walmart owes me whatever the amount of money it works out to be. Walmart always talks about customer service but this is the worst I've ever seen. If he can not figure the amount out, maybe he needs to be in another department. I tried to sent a letter to the walmart main office but got it back from post office that this is a bad address. I would like to hear from someone that could take care of this matter. Thanks.

At the other 3 different stores, when someone did answer in electronics they each placed me on hold and after 25 minutes, I hung up. When I tried calling back, one of the stores picked up the phone and hung up. Wow, you can understand bad customer service but every store I tried to reach? I think Walmart has serious issues. The numbers I tried calling today were the following: 505-352-1870, 505-962-9227, 505-856-5274, 505-897-1228.

So I walked all the way back there all over again to find that there was nobody there. Looking around, there was absolutely no one in site to ask for help. The next department over was Electronics, which was of course, empty. I then went to the Photo Department where a Puerto Rican woman told me that she would page to have somebody come down and to go meet someone back at Sporting Goods. I rushed back to Sporting Goods and waited another 5 minutes (I had already been in the store about 10-15 minutes). Nobody showed up. Being too tired from running around the store looking for someone to help me in Sporting Goods, I googled the number to the Walmart in my phone and called it.

I then told the urban-sounding woman who answered that I was standing at Sporting Goods and needed assistance. She told me that she would page someone, just like the Puerto RIcan woman did. I then waited another 5 minutes and nobody showed up. I was on a mission. I began walking until I found an employee, any employee. I found these 2 employees, a male and female, flirting in one of the aisles. I interrupted and asked if anyone could help me in Sporting Goods. The man grudgingly said "Ok" and followed me very slowly all the way back over to Sporting Goods. They ended up not having the right mold for my key anyway but that is besides the point.

The point is that it shouldn't take 25+ minutes for somebody on their lunch break to do something that should take approximately 30 seconds, that is copy a little key for a file cabinet. I have never felt so frustrated and insulted in my entire life and the fact that these ghetto people kept telling me that they were going to page someone and then did not made me even more angry. This is honestly the worst Walmart that I have ever been to for Customer Service. Do not go to the Walmart on Foxon Boulevard!

The manager said no problem, got on his radio and asked someone to bring a cart. I asked him if he could please have it taken to the garden center that is where I would be checking out and I needed to get a few more items. He said again no problem. So I went and got the heavy duty tarps I needed for the ground cover and some chemicals and a few pool goodies. I get to the garden center, no pool. I waited. The nice lady who had greeted me when I came in asked if they were bringing the pool. I said yes I think they had to get a dolly or something.

I was still being patient. She asked again several times. Finally 30 minutes later, the kind lady in the garden center called for a couple employees and sent them to get it. I again walked over to show someone which one. They did get it to the garden center that time and it only took about 10-15 more minutes. I spent $500 that day, $369 of it on the pool itself. I'm sure Walmart has customers spending $500 and more a million times a day. It really doesn't matter if I spent $5 or $5000 in there. The original person who was getting the pool was a manager and should have known better that is not how you treat customers.

Round 2 with the same manager. I had bought a hose for the pool vacuum only to realize it was the wrong one. So I wanted to return it. I went to the customer service desk and it was the same manager Richey. Oh well, maybe he was really busy that day. Maybe there was a slip and fall that required his attention-- I don't know. Maybe the day I bought the pool was just a bad day for him. I placed the $12 hose on the counter along with the items I was replacing it with. I did not want my money back just an exchange. The exchange items where more than the $12. No big deal. I could not find the receipt in my purse. However, I did not want cash back anyway, just an exchange. He asked for my ID.

I had recently had my wallet stolen, however, I did have an expired ID and other forms of identification. I told him all this. He started and completed the transaction taking the $6.97 difference from me as he opened the register to give me my 3cents back in change. He said, "Oh I can't do it without a valid ID." I said, "You just completed the transaction. I do not want money back anyway just an exchange." He said anything over $10 refund or exchange without a receipt requires an ID. I asked to speak to his manager. He said he was the manager.

I was so frustrated. I called my friend in the car, who is handicapped and asked him to come in and bring his ID. I explained what was going on. He really didn't want to he wasn't feeling to well. I looked again in my purse for the receipt. I found it. I walked over quietly and set it beside him and said I found it. I began to wait for him to finish his business with others in line.I did not need to be placed first or anything like that. I was waiting. Frustrated but waiting my turn again. As I stood there, it became clear to me he was taking everyone even those who had come in line after me. I didn't say a word. Finally, when there was one person left incidentally, the only other white person besides myself in line at all. He asked was I ready. I said, "Yes, especially since you already took my money."

I finished my business and left. I did call the district or regional number from the store. The lady on the other end was very nice and said she would contact the store manager Pete ** and he would call me back sometime later today. It is now 8:13 and no call. I guess the store manager handles things the same as the customer service manager. I will call the regional number back tomorrow and the store manager again. What happened is wrong and made me feel that manager was discriminating me against white people. I was so mad I wanted to cry. Do they not have video at the customer service desk to review what happened? I am mad. I own my own business and I work hard for my money. I hate to think I am giving my money to a store that doesn't care or discriminates. I am wondering if Walmart has had similar complaints in this area?

Why was I told twice that I had 90 days to return this when I didn't? I spent the last of my money to get there to be told I can't return it! If the store had been honest with me, I could've used that money for food! Thank you so much! Is it because I am poor? A poor disabled woman? Did the manager enjoy herself? She certainly looked like she was! Even the employee was staring at her in shock! I do a lot of business there! Never again! Not after this! I didn’t deserve to be lied to twice! And I certainly didn't deserve the treatment I got, especially when another employee had the answers and was trying to help. But god forbid, because then she might have found out I was telling the truth and had to fix it!

I am disabled, not stupid! And not to be treated like this! I don’t think I was asking for too much! I asked twice. I never would've wasted my money if the store had been honest with me! I wouldn't have put myself in the world of pain it took to go to return it if the store had been honest! I spent money I wouldn’t have had they been honest with me! I could've used that money for food! And I am in so much pain! It will take me days to recover! I do not normally venture out unless absolutely necessary. I was led to believe I would be able to return this product! If they had been honest, I would still have the money I gave out for gas to get me there and back and I wouldn't be in so much pain!

I wish someone would investigate this matter. It's unfair people walk in Wal-Mart buy their stuff and get home, only to be ripped off that's why? They keep building more stores to keep ripping off the customers. If you're scheming people, if you don't get caught you're not going to stop.

I suppose they get some kind of miniature crash course to make sure that minimal standards are met (though I have seen one employee quickly teach another), but that scarcely makes up for actual know-how. Several times I had to tell an employee to use either tank water or water from the designated spouts; not plain, chlorinated tap water.

The tanks (usually 5 gallons) are most of the time overstocked and lack any paraphernalia that would increase or ensure the well-being of their inhabitants. Species are mixed that can barely tolerate each other. Often individual fish end up alone in an adjacent tank.

Fiddler Crabs? Together with fish and Ghost Shrimp in fresh water? Really, Walmart? Really? Fiddler Crabs need about a square foot per individual, as they are very territorial, and access to dry land. The ratio of dry land to water for these creatures is about 80:20. They spend most of their time out of the water. And although they can live for a while in fresh water (their natural marsh habitat gets flooded with fresh water periodically), they need brackish water to maintain their health. Likewise, Ghost Shrimp requires some aquarium salt and plenty of places to hide, as they molt regularly and are extremely vulnerable after molting.

Do I even need to address how you treat the Bettas? But none of this matters, does it, Walmart? All that matters is the sound of cash falling into the coffers. Therefore training your personnel is wasted time, isn't it? And selling these creatures indiscriminately, without any proper and sound advice for their lasting wellness, merely increases the sales, right?

The neglect and carelessness shown in your business practice of selling live water creatures amounts to animal cruelty. I am utterly clueless as to how this has not resulted in lawsuits or government intervention.

The consequences and the physical damage is hard for the associates. They are doing double duty all around the store and they’re worn out and their morale is down. The management team does not seem to care about our positions and it seems that we are not thought of, and we need to band together and make some noise.

I tried calling the Walmart closest to me and they gave me a run-around. Then, I asked someone for customer service and they put me through to Eye Vision Center. That department put me through to Tire and Lube, so I called the 1-800-966-6546 number and I asked for a representative. I sat on the phone for over an hour and I am still waiting as I type this. They have also just now disconnected the call after over an hour of waiting. I called back and they disconnected me again. My time is being wasted on hold to cancel an order that could cause sever allergic reactions to my mother.

Employees who are putting items on the shelves from carts will walk off and leave the carts, blocking the aisles. Only two lines will be open, with a long queue of customers in each one. I see employees standing around talking. Why can't they open a few more lines? The few times I've called and asked to speak to a manager, I was put on hold indefinitely, then a dial tone came on. I'm not stupid enough to fill out the customer service survey on the receipt. It's only a ploy to get my phone number. I also have learned, the hard way, to save all Walmart receipts in an envelope as well as the original packaging/tags until I'm sure the item fits or works or plays, and doesn't tear up. You couldn't pay me to try and get in on any of the Black Friday specials. I've heard enough horror stories from my friends who went to purchase TVs or laptops and none were available, plus they were treated rudely. I have no expectations from Walmart anymore. I don't feel like a valued customer at all, especially when I have a lot of coupons.

I waited there for 10 minutes and no one came. There is no way for their cashiers to contact their managers when they need assistance, other than a blinking light in a large store. So, she said, "Let me go find someone since no one seems to be coming." I watched her walk to the customer service center instead of finding a manager and watched her walk back not five seconds later and all she said to me was, "Sorry, ma'am. We have to charge you for the price it's ringing up as." At that point, I turned and left. It is not right that not just 1 person, but 2 or more said that they will not change the price to the advertised price. They are falsely advertising prices and then refusing to fix them for the customers.

As I had taken those steps backward, there was a double stack of palletized dog food being moved behind me, via a manually operated pallet jack. As I had taken my second step backward, the double stacked palletized dog food and I collided. The wooden pallet which the dog food was stacked on, struck me in the lower back, just left of my spine.

So that we are all clear here, the operator of the pallet jack, moving the restock dog food items, was the most courteous and polite person I had spoken with at Walmart that night, and the days that followed this incident. I managed to make it out of the pallet jack parade area, to the customer service desk, where I received some extremely appalling treatment from those personnel when I asked to speak with the manager--so I could present what had happened to me, by the Walmart pallet jack parade, of palletized restock items. In short, I was laughed at, humiliated, and lied to by these so-called customer service personnel, right in front of my wife.

My wife and I went out to our vehicle, where I placed a phone call to this Walmart store, and asked to speak with the manager. A man named John answered my call after a bit of wait time, claiming to be the night shift supervisor. I had explained what had happened to me by the palletized dog food, and, the manner in which his customer service personnel had treated me. John's response was not favorable, not in the least, mind you.

Through some in-depth research on my part, I did discover who I was supposed to be speaking with, regarding my being injured while shopping in this store. The company who handles situations, or claims of this nature, is a company named Claims Management, Inc (CMI), out of Bentonville, Arkansas. Walmart Inc., is head quartered out of this very same township/city as CMI--go figure!

I had 2-3 phone conversations with a CMI rep, who, by the way, could not believe that the Walmart personnel had never given me a complaint form, or claim form, for me to fill out. There were certain questions asked of me during the conversation with the CMI rep. This CMI rep wanted to know my SSN, so that she could get the claim initiated. I did not provide my SSN to this CMI rep, or anyone else for that matter. Providing my SSN to this CMI rep had nothing to do with what had happened to me at the Walmart Super Center # 5031, here in Marana, Arizona! What the CMI rep did do, is deny my claim based on the anti-theft video she had viewed, and a witness statement, from a consumer nearby where the palletized restock goods and I had made contact.

Now bear in mind that I had not submitted any claim form to CMI, nor was I looking to file a personal injury claim, due to the incident in question. My concern here was, and still is, that the lower, middle and upper management types of Walmart Inc., take the steps required in order to place in motion all appropriate safety precautions for all consumers during the daily/nightly pallet jack parade of palletized restock items, while myself, and all other consumers are on deck shopping within the confines of any and all Walmart stores nationwide.

My last communication with the rep from CMI was via a letter, dated April 4, 2011. CMI stated in this letter to me, and I quote, "Walmart regrets any type of accident that occurs on the premises of their stores. It is Walmart's goal to provide a reasonably safe place for their customers to shop." Here is the salt in the wound, and I quote again, "Our investigation into this matter indicates no negligence on the part of Walmart Stores Inc. We are respectfully denying this claim."

CMI is denying a claim which I have never submitted in writing to them, or anyone else for that matter, yet they have forged ahead with an investigation, with a finding that is favorable to Walmart Inc. How bloody wondrous for CMI and Walmart Inc. Now, having conveyed this encounter between myself, Walmart Inc., and the CMI rep, what I have discovered, by speaking with the Legal Eagle types who would normally handle a personal injury claim, is that these same legal eagles are scared stiff of going after Walmart Inc.

I believe that the host of legal eagles whom I have had contact with, just so I could get a good feel for the mine field to which I would be entering, validated what I had suspected for quite some time, with regard to the host of legal eagles within our nation. These legal eagles simply will not go up against any of the big corporate legal departments because they are too ** scared to do so.

Please bear in mind that whenever you venture into any Walmart store, have your head on a swivel, along with a set of eyes implanted in the back your head, so you will not have to go through what I have had to, with regard to Walmart Inc.

The first clerk we asked referred us to Dan. If it is not on display, they don't have it. I have the SUC number that I had gotten thirty minutes before and Dan finally gets it up on his screen, and it shows that it is in stock, but since it is not on display, the internet is probably wrong. We got Ryan, the manager, who with Dan goes to the back room to see but it's not there so they can order and we can check back in a couple of days. Ryan does not want us to leave the store unhappy. We leave with a phone that is a little more expensive, but the trip not a complete washout, although blood pressure elevated. Something is wrong there. The clerks should understand that having fun is okay but the customer, rather than being an inconvenience, is necessary.

So much for on-line shopping. It was just not a pleasant experience and think twice before Wal-Mart shopping again. My goodness, the store have been expanding for over a year.

I went to Walmart and talked to one of the men who worked in the garden center. I was informed that they had been having a problem with their plants and were spraying their plants every night with insecticides and herbicides. There was no warning sign to warn consumers that this was being done. To make a long story short, I have lost over $4,000.00 worth of koi besides having to pay $200.00 to have the pond totally cleaned. For what I didn't know, I ended up losing all my fish.

Every year in the Spring, I get a bad cough. This may start out as a cold or flu, but the cough is what causes the issue. As a child I was diagnosed as having chronic bronchitis, but various doctors over the years have come up with different reasons for the cough and none of their treatments have ever worked. The cough is debilitating. During an attack I am unable to talk, stand straight, or do anything much more than attempt to get air into my lungs around the coughing. At times my airway has come dangerously close to closing on me even in the best of conditions and environments where I am in control. There are ways I have learned to try to manage this and do my best to minimize the attacks. But, they are not things that I have the freedom to do while doing my job at WM, such as sitting down, having to kneel in front of a toilet in case the cough cause me to dry heave, sometimes having to strip out of my clothes to cool myself down, etc. I have had this cough my entire life, again, that is thirty years. I know when it is coming, what it does to me, and how best I can control it.

After stating that, here is my story. On Tuesday, March 1, 2011, I had the beginnings of the flu. On Thursday, March 3, 2011, I had a doctor appointment where she prescribed me Tamiflu, various other antibiotics, an inhaler and a doctor note saying I should not be at work for 24 hours due to me being contagious with the virus (although at no time, either at the doctor's office or after was I running a fever of any kind). Of course WM management could care less about this and I worked my full 8 hr shift. I was not the best cashier, I was grumpy and sick and tired.

The next day was Friday, March 4, 2011 and when I went into work. I was much better from the day before, however the cough was beginning to settle in my lungs. I knew I was going to have a bad attack because my body began to break out in a sweat.

WM, of course caring little for its employees, paid no attention to the state I was in or the shallow breathing I was exhibiting and put me on an Express Lane (a small allowance). Over the next 30 to 40 minutes I deteriorated dangerously. My shirt was drenched in sweat, my body was slick with it, I had sweat continuously dripping off my forehead, nose, chin and eyelashes. My entire face was red and my body was red and blotchy. I was unable to speak at all and could only point to the customers. I was shaking, having to physically hold myself up with the counter and began to have my vision go black from being unable to get my breath. Eventually enough customers and my fellow cashiers complained about the state of my health that one of my front-end supervisors came to look at me. Immediately, she turned off my light and began to try to contact management to inform them that customers were complaining and that I was in no condition to work and needed to be sent home. Her attempts at contacting management took several minutes since it seemed as if none of the members of management had time not cared to deal with the situation.

I will interject here that yes, I am on a d-day, however I am on this d-day due to this very same cough that I get every year. Normally at least twice with the spring cough being more severe, which last year caused me to miss twenty some odd days of work. At no time was I informed last year that I could have submitted a request for a personal leave due to those absences even though I missed 6, 7 or more consecutive working days due to it during the three times the cough affected me in 2010.

Apparently my front-end manager Mike was too preoccupied with whatever little project he was working on to concern himself with the state I was in and he sent a different manager. Although, I do know who she is, Roxanne, I do not know what department she is manager of. At this point I am simply sitting down in the vision center attempting to get my breathing back to normal and clear my head of the disorientation the attack caused me. She asked me if I had asthma, yet I was unable to adequately answer her due to the state I was still in. Apparently, it was taking too long for me to recover because she seemed to become agitated with me. She said I could take a 15 minute break outside to calm myself, if I felt I needed it, but that they would not excuse me from work when they 'needed' me to be on a lane. At this point, I had worked for approx. 30 to 40 minutes, but had been trying to recover from the attack for the same length of time. (Times may not be exact at this point due to the disorientation that I was experiencing. I do know I began work at 3:30, was outside by approx. 4:40, and eventually left around 5:15).

I went outside where the cooler air helped me and I was able to clear my head. At this point I became angry that my health had been so severely jeopardized and that they still refused to excuse my absence due to my d-day. I decided to go back to management, demand a personal leave paper (I found out this was even possible from another associate who had just recently gone through a health issue with WM) and to leave regardless of the outcome. I was, and am not, prepared to put my health, nor myself, at risk for WM.

Upon asking for the packet, Roxanne informed me that I would not be approved for a personal leave due to the flu at which time I informed her that I was not asking for the leave due to the !@#$%^& flu. I was asking for it due to the uncontrollable cough that causes me to be unable to breath and my vision go black. She said there was no reason for me to curse and I stated that she apparently didn't understand how aggravating it was to be in that state and have them do nothing to help me. She then stated that regardless it wouldn't be approved because the store manager had already left for the day. I said that made no sense because he would not have approved it anyway without my doctor first filling out the appropriate portion of the form. I again stated I wanted the form so I could leave. She sent me to personnel and ended our conversation by stating that by choosing to leave, I was placing continued employment with them in jeopardy.

Personnel told me that I didn't need the personal leave, but the FMLA form. Of course it being a Friday I was unable to see my doctor until Monday. I was told to call in during the days I missed, which I did. Monday I saw my doctor. She filled out the form and wrote the reason for it as influenza, cough, and reactive airway disease. Since I have only had insurance for the first time in 10 years since the beginning of 2011, I have only seen this doctor 3 times at this point. She believes I have asthma, but wants to do further testing before actually diagnosing me so that I am properly treated for this cough. She did think my condition was serious enough to send me home with a nebulizer and wanted to send me to get a chest x-ray. However with the out-of-pocket deductible, she said she would hold off on that for the time being, unless my condition worsened or failed to improve by my follow up date two weeks from Monday.

I returned the form to Personnel on Monday about 4pm. However, Susan had already left for the day. Tuesday, March 8, 2011 I called back to personnel to inquire about the status of my form. I was told by Susan that it was not going to be approved because 1) I was not eligible for FMLA because I am approx. 100 hrs shy of being eligible for it and 2) because my doctor listed contributing factors on the form as flu and cough.

I said she also listed the reactive airway disease, which is what causes the cough. The other two are simply contributing factors to the third which is what is making it impossible for me to do my job. I also informed her that I had originally requested a personal leave but was told that what I needed was the FMLA form. She attempted to tell me that only associates who had been with the corporation for less than a year could only use the personal leave. This is ridiculous, but letting that go, I concentrated on saying I don't know what else you people expect me to do short of having an attack to the point where I lose consciousness and pass out on your floor. I became emotional and upset on the phone continuing to state that I get this every year, I know what it does to me, and that I am unable to work during this time and eventually my heightened emotional response to this news set off a coughing attack during which I was unable to speak for about two minutes. She finally relented and stated she would speak to my manager Mike about the situation and see if they could get it approved as a personal leave using the same form.

Susan eventually called me back and stated that Lance (not Mike, I suppose he was still to 'busy' to be bothered by my situation) had approved my personal leave since I had been "under the impression that it would be approved this one time." I do not know where he got that idea. I left under the impression that they would fire me for taking the step to protect myself and my health, but that if such a situation were to arise again, it would be necessary for me to qualify for FMLA and have my doctor actually diagnose me with asthma (no other diagnoses would be allowed), and with intermittent leave in order for my FMLA request to be approved at any point in the future.

So we went into the same Wal-Mart store to get the TV exchanged for another of the same model on Sunday morning about 9:30 am (2-6-2011). They did not have any more pieces of the same model TV. The lady at the customer service told us that we could get it exchanged at another Wal-Mart in the area and was kind enough to call up the Cortez Road Wal-Mart on the phone and told us that they did have a piece of the same model left.

So we right away went to the Wal-Mart on Cortez Road, Bradenton about 10:15 am and took the defective TV with us for exchange. The ladies at customer service and the manager at the Cortez Road Wal-Mart said that the same model TV in their Wal-Mart costs $498 and would exchange the TV only if we paid them an additional $100. We spoke to the manager Mr. David **, but he refused to exchange the TV and said that prices at different Wal-Mart’s are different. He would match a price from a store like Target or K-Mart but not a nearby Wal-Mart.

What amazes and mortifies us is why the price difference between each Wal-Mart in Florida. We just moved to Florida from Rochester, NY for the winter. There we have noticed the prices to be the same at all Wal-Mart’s. Same goes for all Dept stores like Macy's, JCPennys, Sears, K-Marts and Targets. The sale prices advertised are the same in every Wal-Mart. Why the price difference in the Wal-Mart’s in Florida? Is it a gimmick to loot and rip off the elderly of America? It shames me to bring to your attention that one Wal-Mart does not treat another Wal-Mart in the same area as a co-brother or sister outfit.

Each Wal-Mart is named as a Wal-Mart and not as a Wal-Mart belonging to Mr. X or Mr. Y or Mr. Z. On talking to the Wal-Mart managers, they are not even different franchises. Why the price difference and refusal to exchange an item for the same model item. I have exchanged things from Rochester Macys to Florida Macys without any problems. Why the indifference by one Wal-Mart to another Wal-Mart (supposed to be one unit) and we expect the customers to be considered as customers of Wal-Mart as a whole and not of different individual stores.

Could you shed some light on this and help us. The manager at the Cortez Road took the defective TV and refunded the $423.87 to our credit card but would not let us have a replacement exchange within a day of our original purchase. We are hoping for a favorable answer and explanation.

Our normally healthy, happy and energetic 8-year-old Labrador died. He couldn't walk, stand up or digest food. I have heard that corn and wheat gluten products are sprayed with chemicals that are toxic to dogs. We also recently had a perfectly healthy (never been sick a day in his life) black tabby cat die after eating Purina brand Friskies cat food, also with corn ingredients. Both animals had been to the vet and before these incidences, were perfectly healthy, vaccinated, neutered animals.

When the manager named Christy finally came out, I told her the problem and she said that it was against the law. I would have to get the company that made the party supplies to sign off saying that they could do it--even though they sell the invitations! I told her that I had done this for years and she said, "Well, it's against the law. We can't do it, sorry." At that time, I had a bag full of groceries (like always) and if I hadn't needed those things, I would have left all of them and never come back.

But then, I told her that the week before, when they made my daughter's cake, it tasted like **. And if they were going to sell party supplies, they needed cakes to match it up or to put up a sign over the invitations saying that Walmart can't make your cakes! I left Walmart and went straight to Winn-Dixie. The lady there made me a cake free-handed because their printer was messed up. It tasted so much better than the one I bought from Walmart the week before. One would think that with all the money I'm spending in Walmart every week, they could be nicer and more helpful. And if there was another store closer, I would never go in there again.

I then saw a Walmart employee stocking shelves in the camera department and asked her if she could help me or knew when the workers would return. She told me she had no idea. I went to the consumer counter in the front of the store (photo was in the back of the store and I have trouble walking with artificial knees). When I asked there, they told me they would page someone for photo. They did, but no one came. I really didn't have anymore time to wait, so I wrote them a note telling my story and that I would never get my pictures done there again. I know they threw away the note and really could care less if I did return. But I find it sad that no one takes their job seriously anymore. I am forced to shop at Walmart because of the lack of somewhere else to go in our community. I will never do pictures again there. This is the third time I have complained about the photo lab at this store. The store's ID number is: 7CH2455YD72.

This is the third time that I have been in this store and found the fish in very unhealthy conditions due to lack of care in maintaining clean water. Walmart should not offer live animals if they are unable or unwilling to properly care for them.

I did not want my money back, just a safe for my needs. I am contacting Sentry Safe to file a complaint and I'm also calling BBB about this. This makes me to not want to shop with Walmart anymore. I walked out after purchasing a new safe. I'm so mad because I was only wanting to replace the safe that keys broke off in, but instead the lady was very rude and I felt like she was looking at me as someone who just want to get her money back.

I went back in an hour, scanned my ticket, and it said that it would be finished in 44 minutes, again. I was puzzled so I thought that I would get some help. I went to the photo counter electronic desk, sporting goods desk, and paint desk to get someone to help but I could not find anyone who worked at Walmart at their department. There were three associates standing in a circle talking and they told me that they couldn't help me because it wasn't their job. Finally, when someone did show up that worked in the photos, she said that she will get someone else. She knew nothing about the machine. She even said, "Oh, they are all out of order." There were no signs saying that it was out of order.

I wasn't the only one using the machines and looking for help. You need to look into this and have them be where customers can find them if they need assistance. Maybe you can hire more people and help the economy. Thank you for listening.

I have called Walmart and they say that they have no record of the warranty because they are too large. I understand this, but I am so upset and will never push or sell another Sony product. I work in retail and have always thought very highly of Sony, due to always getting the issues resolved with our customers in the retail business that I am in. Why should we have to pay another $150.00 to send it to you? We already have too much money invested in it.

There are other issues with the same things from what I can see. I hope that someone will take into consideration that we are the ones who keep you in business. And without customer satisfaction, where will your customers go? They will not come back to a company that is poor in the quality of customer service. I want to thank you for your time and consideration in this matter.

She then tried several times to put the cover back on very carelessly but failed. She then called the manager (Mr. **) to assist. He tried several times but also failed. A young man from another department came over and succeeded. Now, the digital face was not working. He took cover off again, put a new battery in, and replaced the cover. Still, there's no digital face. Over an hour into it, the digital was working, but the hands stopped moving. 3 hours later, I was offered any watch on the shelf as a store credit, but all the watches they had were junk compared to mine. He then offered me to keep the watch overnight and to call me when it's fixed.

I got a call early afternoon the next day and was told it was fixed. When I got there to pick it up, the digital was still not working. He offered me to take it to a jeweler to be fixed, and he would refund me the money if it didn't exceed the $90.00 worth. I took it to a jeweler andwas told it was fried and can't be fixed. Then I went back to the store and told them to look online and buy me a new watch. But I was refused. I also asked them to cut me a check, but again, I was refused. Now I'm stuck with a watch that doesn't work. What can I do?

I picked the ring up on Dec. 23, 2010, and today Dec. 30, I noticed the diamond is gone again. So I took it back again. Now today, I was told that it was a cheap ring, and it was not a good quality ring--nothing like telling me that my wedding ring that my husband picked out for me on my special day was cheap. This made me feel horrible! How would you feel? I'm not an emotional person, but that hurt. So here I sit with a ring that is missing a diamond, and I guess, it's cheap. I could have went anywhere and bought any ring, but we chose Wal-mart because we liked both of our rings.

I called and called and did not get through. I then submitted an email to WalMart.com customer service. They responded "We are sorry but there is an apparent problem with our ordering system for this product. Please return it to your local Wal-Mart store for a refund. We will not be replacing it. Thank you.” Are you kidding me? My child is going to be putting Santa on the naughty list if she doesn't get that DVD player. So, I of course called Wal-Mart and asked if I can return the item and get the plain black one (same thing, different color) at no additional costs.

Absolutely not! They told me I have to pay the additional $30. I thought long and hard, only thinking that returning the unmatching headphones would be the right decision. I went to Wal-Mart store to return the headphones. I was given a hard time for not returning them online. Whatever! A round of applause for the Wal-Mart Corporation and their ignorant customer service!

They posted a product (at discount) online for the holidays and told the millions that ordered it: “I'm sorry. You won't get the right color and/or the product because we can't figure out our stupid mistake in time.” On another note, I ordered 2 other products from Wal-Mart that showed up with missing parts (screws, umbrella, etc.). I had to go to the store and pick up replacement parts. How frustrating! Wal-Mart is surely on my naughty list this year. I don't think I will be buying from them in a long time, and to believe, I spend a load of money with them. Now Target will be getting all my money! Thanks Wal-Mart.

Oddly enough my granddaughter saw her friend who was with her mom and sister that all had bands. The mom worked at Walmart. Interesting don't you think? Seems Walmart advertised this to their employees who probably told their families and friends who showed up early to get their bands. Walmart did not advertise this to the general public in their ad. I was upset as I felt this seemed totally unfair to the general public. I asked to speak to the electronic manager, she told me "the 2:00AM band idea came down from corporate the day before and no it was not advertised in the paper". I voiced a complaint with her, which she advised she "would pass on". The cashier standing there told her that she had received a lot of complaints about the same issue. I decided that I would boycott Walmart and start shopping at Mejeirs and KMart. I was going to put a complaint in direct to the company but cooled off.

Now, upon talking to other people I am fumed again. Several former customers found the same issue, treated the same way. Oh! yes, apology was received by the manager but again passing the buck to corporate. Now reading other complaints I don't see this done, I am confused and feel I am owed an answer on who actually implemented this and why the general public was not made aware of this. I would like the same chance to purchase these items as the others (employees/families/friends) received.

The employees of Walmart should have a "family night" like many of your competitors. Maybe you do, but they should not be eligible for these specials unless it is advertised to the general public. I would like a response as to why corporate would pass down such guidelines to the Marion, In. store, knowing it would not be in the newspaper. Also, why other stores did not give out bands at 2:00AM when sale started at 5:00AM. I feel a response is appropriate. I also would like to be able to purchase those "Black Friday" items at the sale price. Please respond.

The taste of the icing was terrible, bitter, had a lingering after-taste that was horrible. I was so embarrassed that I gave this cake to this person. No one deserved a special cake than this person, so can you even imagine how I felt knowing that I was the one who promotes how good Walmarts cakes were and then get a mess. I called and spoke to the bakery's associate and she was so nice and had a lot of empathy for my situation.

One phone call and several emails later (I have kept all of my emails), Walmart agreed to honor the price and free delivery of the product should it become available again (I have this email). And I accepted their offer of a $25 gift card due to my order being cancelled unilaterally. I accepted this only after I was able to make another purchase on another computer through Walmart.com.

To my dismay, the second order too, like the first one, was cancelled due to non-availability of stock. I have pleaded my case via email but to no avail. On the 14th of December, the computer I originally ordered became available once again, so I purchased this computer again. I received confirmation for my order. For most of the day on the 15th, the item was still in stock and it wasn't until late in the afternoon here in Japan, the item was out of stock.

Soon thereafter, I received an email stating that the Item I ordered was on backorder and my order would be cancelled within 10 days if it does not become available and shipped within 10 days. In my email, I have received a variety of different reasons why my order keeps getting cancelled; however, I suspect that it is due to my being here in Japan and having an APO address.

It's really the last group of people you'd think they'd want to mess with.

Well, I'll leave it at that and do what feels right. I will never be spending a dime at such a place.

It was at this point that I backed out of the survey as I do not have credit information I was willing to share online. I thought that was the end of it but then I started receiving emails and text messages on my cell phone that said I had indeed won the $1000 gift card along with other messages about other items I have won but need a credit card to claim.

I became angry at the junk mail and text messages I was receiving and called Walmart's customer service number. It took 4 angry phone calls in which they denied any responsibility, and refused any form of compensation. The last customer service agent I spoke to admitted that it indeed was a marketing scam and that Walmart would never be willing to compensate me in any way other than a meaningless apology that came from the customer service rep. I was speaking to.

The customer service representative told me my only option was to contact the Federal Trade Commission and report the marketing company responsible. However, it is my belief that Walmart is the responsible party, they are a willing participant in the marketing survey, and in fact some customers do win gift cards. Those winning gift cards are shipped out by Walmart via Federal Express after Walmart is notified of the win by the marketing company they have contracted with. Of course all of my information was sold to marketing companies and now I am being bombarded with spam text messages in my cell phone and spam e-mails. I understand that what they have done is perfectly legal.

But, consumer beware.. The reality is, Walmart really does not care what you think or that you are angry. They also don't care about your spam emails or junk text messages you are getting because they sold your information to every marketing company everywhere. In the future if I shop at Walmart at all, I will remove the top half of the receipt with the survey info and leave it for the cashier to put where it belongs, in the trash. Walmart is aware of the scam at the corporate level...they don't care.

On the application online they had asked the same question already. While I was on my way out the door of WalMart I had seen a person that I had been knowing for a long time and he called me over to him to talk, and yes he was working at WalMart. So we were engaging in conversation and I asked him how in the ** did he get a job there. He told me that he lied on his application and said that he didn't have a criminal history when he has a long list of criminal history. I asked him if he requested a copy of his background check and he said yes but he never received one. So within that week, I had also asked a few other people that work for WalMart that I know has a criminal history if they lied on their application.

I asked if they told WalMart that they didn't have a criminal history and they said yes, they lied. And by them lying they also got the job. But people who were honest and said yes including myself, did not get a job and was sent a copy of our background check stating that is the reason that we were not hired by WalMart. That is unfair. Also, I called the district manger to complain and they put me through to a lady name Patricia ** and she said that WalMart does not employ people with a criminal history, no matter how little or severe because they are protecting their customers and WalMart. But on the application and the form it says that if you do have a conviction that it doesn't necessarily disqualify you from employment.

So basically if a conviction does disqualify you from employment with WalMart, then why doesn't it say that on the application? Patricia did not have an answer for that question. I'm not only talking about myself either, I know people that have applied and been honest about their convictions that were denied a job. Then there are the people who lied about their convictions and signed under penalty and perjury that they didn't have any convictions, when they do, and they were employed.

Finally when I told them yesterday that if I don't get any response, I will take this matter to next level. Then I received call from Arica today which she try to tell me she is from Letstalk.com and all they are doing is filling order for Walmart. But when I went through Walmart website, it does not have any other phone number other then 800 number for Letstalk.com. I still did not receive correct price for which I disputed for.

I have gone into this Wal-mart for years and been paying in this way for years and years. I would like to add I was one of your best customers if you go by the fact that i am in there 5 out of 7 days a week and according the tons of money I spend there. Want to know what is really strange? tTose workers know me. They see me so often! I told them well if I can't pay my bill here, well, I suppose I can't shop here anymore! I wish I had never graced Walmart's doors!

The site I was sent to was a Vonage telephone site that wanted me to sign up for a service that costs $14.95 per month. I tried to copy the site so I could paste it here for your information but when I attempted to paste it nothing would appear. I am a good customer of WalMart. I spend a lot of money here. I also have a WalMart Discover Credit Card and if possible, always buy gas at your stations in Murphy located at WalMart. We also buy between 50% and 75% of our groceries at WalMart. I really do not appreciate what appears to have been a deception to give my information to some other vendor or company by luring me to a WalMart survey and then sending me elsewhere. This was from using the information on my WalMart receipt.

The rule is if it's longer than 5 days you have to make that request. I told her I would only be out 3 days and by the way, Dr. Clair from Vanderbilt sent a letter about the meds and third shift to HR. I never heard from anyone except her threat about the medical leave. I appreciated the job at Walmart and did not want to leave, instead I was terminated and I always talked good about them even when other employees spoke badly. I was a hard worker even when others walked around hanging onto carts.

I opted for the cash as I was out Christmas shopping and needed the cash. Unfortunately, I was told that store policy would not allow them to return cash to me when a credit card was used. No matter how much I protested to the representative and assistant manager, they said their hands were tied. The assistant manager referred me to 1-800-WALMART. I called them immediately while still in line and was told the message would be passed on and someone would get back to me in a couple of days. This did not solve my problem. Being disabled, I depend on others for transportation to do my shopping and this was the only day available to me.

Unfortunately, I was forced to accept the credit to my debit card which would not show up until the next business day. This left me with no cash and no way to complete the shopping I needed to get done. In my opinion, Walmart had a contract with me and did not hold up their end of the bargain. Is there anyway of bringing suit against them or having them compensate me in some way. Thank you in advance.

I do all my shopping there. I just bought a heater and an electric blanket. I guess I spend $100 a week in Walmart, but this is beside the point. I have always had good service in the store and the cashiers are very nice. Believe me, if my cart had been full, I would not have gone to the 20 items or less counter. I had 28 items. You can check my ticket. 12/12/10 tc#**** **** **** **** 14:06:23. My feelings hurt, it's Christmas and everybody is supposed to be nice.

I guess you guys want a major law suit. Then when action will take action and it will be too late for the family who lost their loved one. No wonder so many employees rather get demoted or leave the store. I guess they rather be without a job than be there to be with so much pressure. What’s going to happen if all of this keeps going like that? The store will have to close down and it's not because of the consumers; it’s some employees and they know who they are. Please make an effort to change everything and don't let of other people lose Wal-Mart in Brawley. Too many people is getting sick and they don't get the day need off in order to get medical attention.

It was purchased with a Wal-Mart Gift Card. I am very disappointed in the misleading advertisement (in stock and promised arrival date) and extremely disappointed in the lack of customer service. Basically I was told I could get a refund or call around to other Wal-Mart stores myself. Major disappointment. I am unable to use the refund to purchase the item from another vendor because the item was purchased with a Wal-Mart Gift Card. Also, when I purchased this the upgraded item, there should be one that was reserved for me. This was an advanced order placement. I am astounded.

After approximately 15 minutes, I went to Electronics and asked if they could find someone to help me in toys. A woman picked up the phone, spoke to someone, turned to me and said someone will be right with me, I asked if I should go back to toys and wait and she said yes. I went back and waited and waited, walking back and forth as not to miss the person who was coming to help me. No one came after near 10 minutes. I am a very patient person and always give people the benefit of the doubt. I decided to go to the front of the store and speak to someone at the Customer Service desk. I stood in line behind 12 people, with only one person working at the desk for approx 25 min.

When I reached the desk, a very frustrated young lady asked, “May I help you?”. I explained that all I wanted was to find out if they have in stock the above mentioned toy. I looked around, but I may have missed it. She called and asked someone if there was anyone working in toys and I overheard her said, “He's on lunch break?”. She hung up the phone and told me that he is on lunch break. I very kindly said that there must be someone else to help a customer when someone is on break. She then looked at a co-worker walking by and asked her if a certain person with manager in the name was there. That person said she didn't know.

Finally an overhead page was made for someone to come and help me at the customer service desk. I stepped aside and waited while other people in line were waited on. I waited another 10min., no one came so I left. It was 6:30pm, I had been at Walmart for 90 min. and left empty-handed. I couldn't believe that at this time of year, when most people are buying toys, that I experience such poor customer service. The very next day, 12/7/10, on my way home from work I decided to stop at the West Haven, CT Walmart which is right off the exit. Again, I walked directly to the rear of the store to the Toy Dept. I searched for the toy with no luck. I walked around looking for someone.

He said, “I will be there in a minute”. This person was wearing a flannel shirt with no name tag. He made me wait and he seemed very frustrated. I explained to him that I have been trying to find this toy.

He asked me if I looked in the girls toys area, and I said yes. He wasn't very knowledgeable about the toy. He asked if I looked on the pallets in the middle of the aisles, I said yes and that I am not sure if I have looked everywhere and just wanted to see if someone in Toys would know better. He said, “If you don't see it, we don't have it”. I felt as if he was just trying to be rid of me. I then asked him to please call the Milford store to see if they have one there since I was just there yesterday and I also asked if he could find out when the next shipment of these would be in. He said that only customer service has this information, and they never tell them when the shipments are coming in.

So I walked to the front of the store, this time standing in line behind only 6 people and I met Debbie at the desk. When I told her the item I was looking for, she said, “I know we have those, I saw them”. She was very kind and tried very hard to help me. After about three different calls, Debbie accomplished and overhead page to someone named Tania to meet me in the Toys Dept. for help. Debbie told me that Tania would meet me in Toys. I walked again to the back of the store and waited. I leaned myself up against a pallet that had big boxes on it. I waited and waited. I asked a few customers walking by if they had seen anyone who works here walking around, they said no.

As I was waiting, I saw Peter and asked him if he knew where Tania was, he said no. I then asked him again to help me look for this toy. He said he saw it in the area on a pallet at one point but they must be gone. I still felt the need to talk to someone directly related to the Toys Dept. that may know better. Still standing in toys waiting for Tania, I called information on my cell and got the phone number for the West Haven's Walmart Customer Service area because I didn't want to walk again to Customer Service and wait in line to tell Debbie that her efforts did not work.

Customer Service on my cell phone did not pick up until ring no. 25 and it was not Debbie answering, but someone with a very hoarse voice. I explained the situation, she told me to stay there, she would be right there. When she arrived, she went to look for this toy with no luck. She called me over and when I went to her, she was standing next to Peter. She pointed to Peter and asked me if I had already spoken to this man. I said yes, twice, he was not very helpful and someone was paged and never showed up. At this point, all I wanted is for someone to call the Milford store to see if they have the item, I can go get it right now.

Before Peter walked away, he changed his story to say that he hasn't seen that toy since Black Friday. I told Peter that it was in your flyer for this week. He asked to show him the flyer, which I didn't have with me. I was directed to Electronics and this woman told the Electronic guy to call Milford for me. This person was on hold for a very long time. While I was waiting I saw the flyer on the desk and saw the toy I want on sale up until December 11. We found out that Milford did not have any in stock,which I was never really told the night before. I was at West Haven Walmart from 4:55pm to 6:05pm again leaving empty handed.

I have been a loyal customer of Walmart for many, many years. I was hoping to get this item at the sale price from your flyer. I ended up ordering online and paying a shipping fee which made the price of the item more than the original price without the sale. It is my hope that the customer service in these two stores will improve. You may lose a customer here. It is only 5 more min. to drive to Target for me.

This time, I couldn't just let it go. I went home to unpack the groceries I had just purchased and ran back to Walmart. I put all 33 bowls in a cart and went to the customer service center to ask for the manager. I waited and waited and waited. Finally, I called the customer service number on the bulletin board and when I explained the situation to the woman on the phone she said, "We don't carry live betta fish.” Huh?! I said, "I'm standing here with 33 of them in a cart. I want to take them off your hands but I don't think Walmart should profit on these. I will pay whatever you paid."

She said she would get the store manager to me immediately. The store manager showed up and refused to give me any discount at all for buying all 33 betta fish. So, even though I have no income (I am unemployed and my unemployment just ran out and I am seeking SS Disabiltiy, which will take more than a year before I am approved—if I am approved), I spent just about the last of my available money to save these poor fish. I don't know who to turn to here. I don't ever want this to happen again. These are live animals and deserve our care and attention. They deserve to be treated well by us. They should never be thrown on to a shelf like that just to make a profit. Yesterday, I went to Petsmart, used my credit card, and spent another $200 for bowls, gravel, plants, water conditioner and food for them. Petsmart was kind enough to take 15% off my entire order.

Please help me get the word out that I want to give them away for free to anyone who wants to take care of a betta or give one to a family member for Christmas or Channuka. I'm not asking for anything in return. Just good homes for these rescued animals. They may be "just fish" to some, but they are true living creatures who depend on us. And maybe, if someone wants to donate a small amount of money (even $1.00) to help me recover some of the money I spent, I'd be forever grateful since I really cannot afford the 33 fish bowls I just bought for them. I will take care of these fish and hopefully bring them back to health. And, I would like to give them away to make someone else happy, especially for the holidays. Please help me get the word out. Thank you for anything you can/will do to help these bettas. I spent over $400 and am unemployed and have no income. Walmart should not be doing this!

Unable to shop, I again had to make a painful walk back to my car. This is not the first time this has happened to me. Some major stores don't even bother to have carts at all. I'm feeling like a prisoner of my disability. Don't any of the stores have to comply with the Americans with Disabilities Laws? I am beginning to think I need to file a civil suit. More and more I am trapped at home, unable to shop like other people. This makes me feel useless and depressed. Physically, handicapped spaces are already sparse and trying to walk is a chore.

I'm seriously considering doing my shopping at a Target Supercenter. I bet when they put up a sign that reads 24 hours Supercenter, they will keep their doors open for shopping 24 hours! If I go to McDonald's and they tell me that they're out of hamburgers after I order one, they'll find a way to compensate me. Walmart, the largest corporation in America, my time nor money mean anything to them.

They were turned all ways. Some pictures were on there up to five times. It makes me wonder if all the pictures are even on the disk. When I called to question the mistake, the person I spoke with this time said she didn't know. She told me to bring it back and they would fix it. How can they fix it if they don't have the original disk? I asked where the original disk was and she told me it had been destroyed.

The gist is, I will have to redo the whole thing to make sure all the pictures are even on it. There goes another half day that shouldn't even have to happen. I am very disappointed and will probably think twice before I use Wal-Mart's photo lab again.

He said, "Look ma'am, I don't want to tell you, it's the holidays and we will be with you shortly." I advised him that I had been in line for 25 minutes and ordering items online should be a convenience rather than a hassle. I then explained to him that having only one register in an area that doubles for their photo center is ridiculous since the "Site to store" sign is hanging in customer service. He said, "Yeah, we hear that all the time but there is nothing I can do about it."

I advised him that he needs to contact someone that can resolve these issues if he is unable to properly assist customers. He told me, "We have no problem serving customers, it is just the holidays and it gets busy." I advised him, I have seen at least six sales associates walking around stocking areas rather than tending to the customers needs and that it is the customers that make Walmart a financially profitable business. He then said "Well what do you want me to do about it? I can't add another register since we only have one here."

I then told him to get additional sales associates to filter this line and retrieve orders, so it speeds up the wait time, then your cashier does not have to leave the register and the line will begin to move. He said, "Well, I will see what I can do but we only have one register." I again advised him, I don't care about the register get someone to help retrieve these ordered items. I had an elderly gentlemen behind me who was about eighty years old who was equally upset. When I was finally assisted, I was notified one of my items was not in.

I asked if they had the item in stock at this store and they confirmed they did. I asked if I could get the item and they could restock my item. They called Tito again and he advised him over the phone that no this was not possible. While the cashier was on the phone another cashier was assisting the elderly man who then announced to him "Oh, it is my lunch, I have to go but someone else should be here in about 10 to 15 minutes.

I advised her that she should at least wait for her replacement and finish assisting the man and she said, "No I can't, if I do not leave for lunch as scheduled, I will get fired." Then she left. I left with my one item 40 minutes after I started this journey. The staff and manager was of no assistance to me. The assistant manager, Tito, appeared to be offended that I was addressing him about these issues and made it clear he had no interest in resolving or addressing my concerns. I am not sure why they would place an employee in a managerial role who, obviously, does not have any customer service skills, can not problem solve, and can not do what is right by the customer. When I obtain my last shipped item, I will be returning these items and closing my credit account with them!

It's sad to know that Walmart judges you on paper instead of your ability to do the job. They want me to keep giving 110% when they think so little of me. I just don't see that happening any more. I use to love my job,but that's hard to do any more, knowing that they think so little of me. I agree with a lot of other associates, I think we should go Union. Maybe then we would be treated fairly with more then just a 50 cent a year raise. And that's if you get exceeds. It's sad to know that you are only worth 50 cents a year. Come on Walmart, us, little people are the ones that make you millions that you don't want to share with us. How many millions does it take to support your families?

She was rude and very impolite. Told me that I was a cheap skate so I asked for a full refund. Called the store manager, to be laughed at. I have the photos on my phone. They went back and took the dolls down. This is false advertising and it's wrong. How many people do they overcharge like this that don't notice? I am outraged that it is allowed to happen. I am now boycotting Walmart. I refuse to shop there. I am posting the picture of my receipt along with the picture of the display for the advertised price and my experience on Facebook, Twitter, Yahoo and other websites.

This will not go unnoticed. I am typing a letter as the president of the PTO at my local school asking parents not to shop there. Also I am sharing this experience with my church and women's group. My bestfriend's husband also is a news anchor with WYMT here in our local town. Thinking very seriously of calling them for a story. Very unhappy with Walmart.

I waited in line for 45 minutes to check out, then waited 30 minutes for someone to come to the front to check it out, another 30 minutes to decide that it was just placed in the wrong section of the store, and 15 minutes for a refund. I not only wasted two hours of my time but I have a rod in my back from an injury. I stood there in pain, only to be humiliated, lied to and left with none of the items in my buggy, $125.83 worth. Overall, a $7 discrepancy.

I called Wal-Mart and told them they need to remove the dog food as when I had been in the store there were several bags not sealed at the thread and when you unzipped the bag there was no closed seal. I tried to contact Pedigree and sent an email off their website and have not heard from them yet though they said we would hear from them within minutes. Then I pull up all these reports about recalls on Pedigree and Wal-Mart selling bad dog food. If only I had known, my dog would still be alive she went from playing and being hyper to dead.

since I am epileptic was scared that I would get a convulsion from the assault that happened and we walked away when one of your assistant manager named Cindy pulls me back from my arm, which aggravated me and slapped her right back and started walking away again, then got arrested at the exit of the store for assault against your manager.

This is what I find totally unfair from being charged and banned because I only slapped her because of self defense because I don't see the reason why she pulled on me when I was already leaving. How they had asked me to do, so what was the problem then that is why as soon as they arrested me, I told them to watch the video to see how I had been assaulted first and then had agreed to leave and then again pulled on after I was leaving. The manager said, they didn't have any video in that section of the store which is very hard to believe that on that type of day and in the section of the TV line that they wouldn't have the security camera.

They probably just didn't want the officers to see how much they were lying. Since all of this that happened, that is why I am sending this complaint because if the Walmart employees shouldn't be touching me like that why did they do it, and I have 3 witnesses for me that seen all this, which also find it very unfair for me to get banned and charged just for defending myself from your employees who shouldn't be putting a hand on me.Thank you.