Wal-Mart Reviews

In fall of 2012, I purchased a new pair of winter boots (Weather Spirits). It's now fall of 2013, time to bring out winter supplies. The boots still look like the day I bought them. To my dismay, the rubber sides have degraded to the point of being able put my finger through them. I have been made a victim of corporate greed!

I live in Fayetteville, NC and frequent the stores on Ramsey, Skibo, and the store in Spring Lake. I love flowers and will purchase them from your store if/when they have what I want. I have noticed the huge price changes in the flower departments. I purchased plants on Ramsey and went to your store in Spring Lake to get the number that I needed. The plants in Spring Lake had not been marked down so I watched them for two weeks and still no mark down in Spring Lake. Is there a reason for not having all of your stores in this area to sell at the same price(s)? I also noticed the condition of the plants in Spring Lake, i.e. dry, dying, and not often watered. Why such a huge difference of prices and caring for your plants in ONE county...Cumberland?

Fall due to lack of customers service and product placement. Had to climb on stack of water display to reach water that was on high rise. Fell and have large bruise on arm, pull muscle in neck and shoulder, wrenched my lower back.

I was discriminated against by Walmart, a hiring rep at the Walmart in Boulder Co. She gave me wrong information, and told me the way to apply for job in boulder was via internet, because they do not accept applications or have a kiosk for applying at Boulder store. She also told me twice they were not hiring. That is not what the 1800 number told me. They told me to go to the store and apply at kiosk, and yes, they were hiring.

When applying for job I feel I was discriminated against by ** at Walmart, Boulder, 80301.

I contacted Walmart concerning warranty on my broken phone. The lady in electronics was very friendly and helpful, as was the Manager, Rachel, that she connected me to. Next thing I know Rachel, the manager, asked to put me on hold to speak with the lady in electronics and very rudely a woman picks up and says, "THIS IS KATHY!" I said, "Okay? I am on hold with Rachel?" She then sends me to the operator so I asked to be connected back to Rachel. Confused? I then got Kathy again and she very rudely said, "Listen, ma'am, YOU AREN'T LISTENING. WE ARE NOT TAKING YOUR PHONE BACK NOW HAVE A NICE DAY!" I couldn't even speak before she hung up on me! Not only is my phone under factory warranty but we also purchased the extended warranty. Is it just me or is this BAD business? And how is Miss Kathy a manager at Walmart? How rude! I am sick and tired of how people in customer service treat people. And warranty these days mean NOTHING!

I purchased an Everstart MAXX 75N with a 3-year free replacement warranty, yet when I tried to return it just prior to the 3 years, I was told that the warranty did not apply and that I would be charged a pro-rate use since I purchased it. Although the warranty statement is not only on the sales shelf but also on the battery, it did not apply. Walmart had its own policy according to the assistant manager Tammy at the Rockaway, NJ store #5178. I tried to explain that I had purchased the battery from Walmart because of the warranty and it should be honored. I was asked to leave the store by Tammy!

The store NEVER has anything in stock, shelves are empty & if you ask an employee where something is, a lot of the response is "I don't know" or "ME NO SPEAK ENGLISH"!!!!!!! Please have employees for all of us. This Walmart was going to be a blessing for Oxford residence, but a lot of us are traveling back to Northeast MD one.

A few months ago, I was out of town and had my payroll check. I was not at any of my bank's satellite offices, so I decided to just cash my check at Wal-Mart. I had done this before in the past and had never had any issues. They declined the check, giving me a 1-800 number to TeleCheck services. I called the number and they told me there was no reason for the decline. They recommended that I sign up for their VIP Services saying that it was a free service and that it would help me be able to cash the check in about 5 minutes. Since I was out of town and needed the money, I decided to do it. Over the next 24 hours, I tried to cash the check multiple times and was declined every time. I recently changed banks and still have not received my new debit card.

If you are white, you can not get on front end at Sam's Club in Mobile, Alabama. It is a very racist and it can be proved. Just look around. Your education does not matter there.

I ordered this item on 9/28. When I went to the Watchung, NJ store to pick it up the sales associate could not find it. After waiting for about 30 minutes, she suggested I do some shopping while she looked in the back. I came back after 20 minutes and she informed that the item had been "sold" and she would contact her manager to see if the item was available for purchase from the stock inventory. She later admitted to me that the item was probably stolen. After waiting another 20 minutes, the store manager informed me that the item was not carried at the store and I would need to get a refund.

I have NUMEROUS complaints about the Walmart hiring process but y'all have heard them before so I'll just add this one. I'm sure anyone who has applied at Walmart was stymied by the page where you describe duties in your previous job(s). You are forced to use items from a drop down to describe your last job. ALL of the items in the drop down are things describing Walmart job duties. You have no way around it as progressing to the next page requires you to fill this out. Therefore, everyone who has applied for a Walmart job, with the exception of past Walmart employees, is forced to LIE on their application. And we all know Walmart's policy for anyone having lied on their application....

Walmart has cancelled all my online orders starting on 03/31/2013 no matter what type of payment was issued. They cancelled Walmart e-card payments, Bank debit and PayPal payments. They are cancelling orders paid with the same Bank card and PayPal account that's been used on a monthly basis since 2011 and listed in Walmart's payment history. Yet for the past 6 months they've cancelled every order claiming they needed to verify the payment. PayPal shows the payments as verified and later cancelled from 03/31/2013 on!

Went shopping on 9/28/13 at Wal-Mart East Stroudsburg, PA. Bought strip steaks. They cost me $19.31 for 3 steaks. The package stated freeze or use by 9/30/13. I put them in the refrigerator and went to cook them on 9/29/13 and the meat was brown and smelled. It was turning bad. I called the store and spoke to someone who claimed to be a manager and when I told him what happened and that I wanted my money back, but no longer had the receipt, he asked me what register I checked out on. “Who knows,” I told him. He was ridiculous and I asked when the STORE manager was going to be in and he said ** would be in tomorrow. I will be complaining to her in the AM. I am also calling the FDA and telling them about this chronic problem with spoilage and Wal-Mart meats.

WADSWORTH WALMART = TERRIBLE MANAGEMENT!!! Terrible service (if you even call it that). A store manager was walking across an aisle not even looking and ran straight into my cart. I had my 1 year old daughter in the cart too. I was watching where I was going and walking slow. He all of a sudden came around the corner and ran into me, gave me a glare and just kept walking.

Beyond mad... I called 3 Walmarts here in Salem, Oregon for I was trying to find a product. I called Lancaster approx. 7x. The first time, the lady in customer service hung up on me and I called back. The other times, even talked to the manager and I had to wait for ages. I was pissed. I shouldn't have to call so many freaken times to get a single answer. Their customer service was totally... I had even called this summer and had the same problem. Then I called South Commercial Walmart and she gave me the answer within the matter of sec., no hesitations whatsoever. I told her she was very helpful.

So I decide to buy a fridge for my dorm online. Walmart had the best price, although competitors were not far behind. I use my credit card from AMEX, several hours later "your order has been cancelled". I'm thinking to myself, "ok, unlikely occurrence. Why do I try a different payment method." So I try my Visa card... same story. So I call my bank to ask what went wrong and they tell me that it was a problem on Walmart's end. So I try Paypal instead of my cards, still "cancelled by Walmart". Seeing as I have already spent the past few days trying to get the order processed through Walmart, I try a different option. I bought $150 worth of Walmart gift cards so the transactions and payment would happen directly through them as I have already paid for the gift cards. Guess what happens next... "Order cancelled, unable to process payment". That is RIDICULOUS. They can't process their own gift cards?

I have been a Walmart associate full time since 2006 and was able to return to work in 2012 part time. I have always been happy to work. I am disabled and just returned to work in 2012 in AZ with Walmart. I opened my 2nd store. I did have to relocate back to Katy, Texas because my asthma was really bad in AZ and being hospitalized 10 times. I told my managers and the h.r. dept. I would be moving to Texas. I was helped with my transfer from personnel and they also faxed my eval, availability to local stores in KATY, Texas.

I looked online at tires that were in stock at certain locations around my area for white walls and it had said that there were some in stock and when I got to that location, there were none so I went to another Wal-Mart that was out of my way and farther that said they were in stock also. And when I got there, there were none so I had to settle for black walls because my tires were in that bad condition. This is not at all a good thing. Need to have more of a variety than that.

1. I ordered a laptop... Considering the amount of packaging, the styrofoam block protection, and "the box inside a box" care taken for this product NOT to be damaged during shipping, I can only assume that it was packaged in the damaged state I received it. In other words, somewhere down the line an employee made a conscious decision to toss the broken piece inside the plastic sleeve, fit the styrofoam cuffs, box and mail my laptop out without a second thought.

I had applied at Walmart for job, so I went to check on my application. I was shown I was hirable. So I was Interviewed on a Monday with three others which were guys. I have worked for Walmart before, this interview of was different in a way. When all the interview process was, I was the first to be called out. I was told by the day assist manager and the day manager (which all the day managers were white, two women and two men). "We will let you know something in forty-eight hours." I have never heard that before. I have worked for Walmart before. They usually let you know right there. So I waited forty-eight hours. No call. So I spoke with One of the day managers in the back, the one who sets up the interviews that day. She said, "I don't know what was said that day," but the managers for those department put on my application that I was not hirable... I told her that was not right and I thought those managers were being prejudiced. The day manager said, no they employ Asians and other cultures. Then she said, "Go check with the night manager. They might hire you." I have tried in Main either Brunswick or Rockland. One of the store managers said they don't hire Mexicans. I am Puerto Rican and Indian mixed. That is why I feel I was discriminated.

I have a big beef with the Walmart store in Jena, LA. I think something needs to be said about the way they are running the store. For one, I am a customer and am tired of the way some of the employees talk to customers. One in particular, the woman in the paint and gun section of the store got a smart mouth on me and became angry about something I agreed on. The assistant manager was so slow in coming back to assist us in a gun sale. This was very shocking and in front of a witness at the time. Some of these people obviously do not care about the customers to speak in such a manner. She did not care what I thought about her total lack of respect to a customer. In fact she was acting as if I was a waste of time and was interfering with her in some manner. This is all without a first smile at all like she had swallowed vinegar. I will NOT ever buy any more guns at Walmart in Jena.

I was told to open my bag because I didn't not go through the line after returning from the dollar store with bags and getting food from McDonald's there and was told I didn't get the stuff in my bag from the dollar store even when I showed them my receipt that took stuff out my bag. Left me feeling hurt and embarrassed. I shop at this Walmart all the time that gets all my business. Thank you.

I bought a MoneyGram money order from Walmart on 9/14/2013. I wanted to cash the money order because I needed a little extra cash. I went back to the same Walmart on 9/15/2013 with my receipt and the money order was not written. I endorsed the money order, gave the staff my identification and social security number. They ran the check through Certegy and I was told they could not cash their own money order. I called Walmart and filed a complaint. I got a call back on 9/16/2013, and spoke to an assistant manager on 9/17/2013.

I went to Walmart after work to get some Ritz Crackers (original). There was none on the shelf. So I asked somebody to help and see if they could help but that person just said no and walked away, and nobody else around to help naturally. I put my hand full of groceries back and walked out going to Meijer. Refusing Customer Service is not acceptable to me and that is what they did.

This is the 2nd time I tried going to your Pittsburg, CA Walmart after having a bad experience once before. It appears the management or Walmart or should I say Ghettmart doesn't care about their customer or their stores. Only about making money. First I noticed you are not as cheap as you used to be. The store is always dirty as well as the parking lot. The employees are rude, won't help much when you ask and they don't even greet you when you go to pay, don't say a word or barely anything to you at the cashier stands and don't say thanks. Also I feel you have no business selling fish as when I was in the store today, all the tanks were cloudy, piles of dead fish in the tanks and fish dying on top of other fish. I have also been searching and am finding this is common with Walmart. Fish are living being as we are and have every right to live as we do.

I ordered a cake and Debra took my order. She said she was the cake person. She did a very bad job on my cake. It was the worst cake I ever got. The colors were not right and there was so much frosting we could not taste the cake. I was told to ask for the other cake decorator, Kim. She does a much better job and is a lot nicer.

On 11 September 2013, at 4:00 p.m. I went to the Green Mount Walmart in Belleville, IL. I wanted to look at a Straight Talk Phone and had some questions on it. I got there and the associate (only one around), was taking care of a lady buying an iPhone. I waited another 45 minutes, during which time, another five couples arrived and were hanging around the area. I asked, they were all waiting for assistance. My wife spoke up in a loud voice on two occasions and stated, "I would think they would get some help out here for you, or you would ask for it."

I made the mistake of trying to purchase a laptop from Walmart, but the horrible experience I had was not worth it. I went to the Crestwood, IL store where they checked online and saw that it was in stock, but the sales girl couldn't find it in the back room. She said she had no way to find it, so then I went to the nearby Matteson store, where they didn't know if they had them in stock???

Every time I try to place an order with Walmart, I am not getting through. Why are they not accepting my credit card? Their site is always busy and always sticking. When they're giving free shipping to home, I don't ever get through.

I had arrived at work early and I sat outside till it was almost my time to clock in. When I stood up, I had realized that I just had a rip in my pants which had happened when I just stood up. I went to my personnel manager to find out what we could do to resolve the situation that just occurred. To my surprise that it couldn't be resolved in any form or fashion. I was told to go home and change then come back. That was not an option for I rely on public transportation. As I walked out of the office upset at the fact they acted like they didn't care, let alone didn't even want to try to help, I saw a fellow employee. As I talked to her about what had happen, to my surprise she helped out by buying me a pair of pants for I didn't have any money to pay for them in the first place. I just don't understand when did sympathy and regard for fellow employees such as managers go out the window????

Since posting this review, I received an email from the company's customer service team. They offered to provide me with a full refund of the purchase price of the computer. I expected to wait 6-8 weeks to receive it, but they went above and beyond, and I received it withing 3 days of the email offering it to me.

I purchased a Cricut Create Personal Electronic Cutter with Customer-Choice Cartridges - Value Bundle for $60.00 - I picked out my two cartridges, paid and waited for my items to arrive. I received the two cartridges in separate shipments but never received the Cricut Create Personal Electronic Cutter. I called Walmart.com and talked to two people and they said there was an error on the online listing and that the machine was not actually included. They have gotten several other calls/complaints about this but there is nothing they will do about it. The ad showed the machine with two cartridges. They need to honor their price for the machine and two cartridges. No one was willing to help me at all. They are wrong here not me, I deserve what I purchased and for the price it was offered at. The ad is no longer active online but you can see it at **.

At approximately 1:45 PM on May 31, 2013, I visited the Walmart store in Sierra Vista, Arizona, for the purpose of purchasing various items. I obtained a cart near the entrance and proceeded to push the cart toward the entrance. As I was walking near a long line of carts, a Walmart employee shoved carts into the long line of stationary carts using a motorized cart pusher. The employee clearly did not consider the consequences of his actions which were dangerous. The line of carts lunged forward, striking me and pushing me down. The carts did not stop when they hit me due to the momentum caused by the motorized pusher.

This was to second time I was in Walmart that there was a dog in the store. I will not be back. People are saying they need these dogs with them... but most do not, they just want to take their dog in with them. I will (NOT) buy my food in a store that lets dogs do as they please.

I have several complaints against Walmart. First, in the last few months, they started changing the rules and what was and wasn't allowed without informing the employees. The same asst. manager who told me something was fine said she'd write me up for doing the exact same thing. I, being the overachiever, did as told and stopped the behavior.

My husband is in Ft. Bragg, NC area and I'm in the Ft. Jackson, SC area so he bought our daughter a TV. It took him 14 days to bring it to the area. When he plugged it up, it had a blue screen. We packed it back up when we returned to the Columbia area to take in and exchange for a new TV. We were told about their new 15-day policy of returns. This policy should be on the receipt or maybe the cashiers should mention it to customers. Even at the customer service area, it is so small a consumer can't even read it. We will never buy another electronic product again from them! We will pay extra money at another store to have the peace of mind and not lose a piece of junk that they are selling in their stores. I will make sure I pass my horrible experience to all the people I know and it's a lot of people in the United States and foreign country.

I purchased the latest iPad from Walmart 1243 Martinsville, VA with extended warranty on 2/6/2013. By accident, the screen was shattered so I called the number on my warranty card to file a claim and was told that they would send me a return shipping label in 3-5 business days and would repair or replace my iPad. It has been 3 weeks now and I have not received a label. I have contacted the warranty line several times and been told that they are sending a label but at this time I have not received it. I took the iPad with receipt and warranty back to Walmart and was told they could do nothing that it was through the warranty now. I paid $499.00 for the iPad and $44.00 for the 2-yr extended warranty and I am stuck with an iPad with a broken screen. I have contacted corporate Walmart and left a message for the district manager. What is wrong with this picture? I will not purchase anything from Walmart that has a warranty because as of yet quote one has taken any action! Dissatisfied in Martinsville

I am extremely disappointed in Walmart's customer service overall and their return policy and the fact that they sell very low quality items that breaks after few weeks or months and they are not responsible for it. I am still waiting for a phone call from the Walmart Executive Offices regarding my complaints. It has been over a week. I spent thousands of dollars at Walmart in the past 10 years and now I am done I rather take my money to Costco from now on. At least they don't give problems when I want to return something, no matter if it's 15 days or 15 months old items. I just want people to be aware not to purchase electronics or certain products from Walmart. I purchased a $300 outdoor Brinkmann bbq grill in May 2010. The grill broker after 6 months so I only used it for 1 summer.

It took me a year to talk my girlfriend into using great value products instead of the brand names. Tonight we had a can of green beans with this on the bottom of the can - I1AU202E 21 31 under that is 3342 GR BN CUT. The beans were good, except for the fact that my girlfriend found what I am sure is a 3/4" piece of wire that was all rusted and black. I will attach a picture of it. Now it is a good thing she didn't swallow it or get it stuck in her mouth. It will take me forever to get her to buy the store brand again. I am not too happy with this other than she wasn't hurt. I am not the type to run to the news media or to a lawyer or anything like that. I just thought you should know. Quality control needs to be a little better.

I went online to order a mattress and I ordered 1 mattress. So what do they do, they charge me 2x. I pressed Submit 1 time and it said my card was declined so I pressed again Submit and they accepted my order. So just curious, I went to my online banking and what do I see? They charged me 2x. I called my bank immediately and they called Visa and my bank straightened that out... So come to find out... that my order was shipped yesterday and apparently it was left in front of my door. Well, I was home all day yesterday. I didn't see anything. No one knocked, no one rang the bell, nothing... So I emailed Walmart about the issue. I am still waiting for their response... I had so many incidents at Walmart that I do not even have the patience to talk about.

All the box stores have receipt checkers at their exits, except for maybe the smaller retail stores. I know Costco has checkers at the exits and so does BJ's. Recently my girlfriend had a bunch of stuff in her basket and was headed out to the gardening section and got popped for shoplifting. So it created a bizarre situation. Have to side strictly with Walmart, but a checker at the door could have stopped this. Or it could have been handled differently. Court was filled with petty shoplifting claims. Just seems like the folks at Walmart could figure out a better way of handling things other than getting people dragged into court. I could be wrong. Have to side with Walmart on this, but checkers at the exit would have stopped this.

I went shopping with my family. I was in the store in Derry, NH for 1 hour. I came out and my car had a big dent in it from one of their shopping carts. I had a cop come down and the girl and I filled out a form of what happen. 3 weeks later they tell me and I get a letter saying they will not cover the damages and there was nothing on their video and they won't even show me. I think that is messed up for such a great big company I thought was great that I shop at 3x a week. I will never go back there again and I will tell everyone I know how messed up that is that they would even meet me halfway in covering my car damages!

I have only been employed by Walmart for a few months. Walmart has suspended my hours due to me taking prescription drugs that were prescribed by my Doctor for pain. The total time I worked while taking these drugs was 4 night shifts and I was on light duty due to an accident I was in. I was stocking paper goods in the grocery department. It wasn't like I was operating any machinery or anything that would have been a safety concern.

I can not believe what I just received in the mail from Walmart - WORST packaging ever!! Who the HELL puts a glass jar in a Ziploc bag, throws some brown paper in the box along with it, and ships it?!? No padding, no nothing. I get the package and the jar is already broken and in pieces, tomato sauce ALL over the box!! I would never advise someone to order from Walmart online - they have NO concept of what safe and protected packaging is - really shows they couldn't care less about their customers. Thanks for nothing, Walmart!

I placed an order online 10 days and when I would check the status, it would state it was processing. So I contacted their customer service via email. I was told they were in the process of verifying my credit card to protect me against fraud. Huh? It takes less than a minute to get verification, not 10 days. I cancelled the order.

I have shopped at Walmart for many years and not had any problems. Now it seems every time I go I have a problem. Employees who are suppose to be working in the different departments are never there and when they are won't make eye contact so you can ask for help. On that off chance you find someone they will tell you "this isn't my department" or "I don't know". The cashiers are not any different. I have a Walmart money card and every time I try to reload it, the machine is out of order, nobody knows how to fix it or who to call to fix it. So I ask the cashier to put the money on for me. 9 times out of 10 they tell me I have to go to customer service when I know they can do it. I have made complaints to the store manger a few times but they don't seem to care either. Most of the time they just stand there like a deer in headlights.

I purchased bedding for my new place on August 4th expecting it to arrive in-store on August 15. On August 15, I went in-store checking on the availability of my item because I didn't receive an e-mail saying that it has arrived. In store they said it wasn't there, I called the following morning they said they still didn't receive my order. I went in that afternoon and it still wasn't there. (Note: I checked my Walmart account to track my order and the expectancy was on August 15-16) On Saturday at 3:09 PM I received an e-mail from Walmart.com saying that my package has been delayed. (Note: two days after I was supposed to receive my package). And the e-mail also stated that they were unable to revise the delivery date.

I've been with the company 5+ years. There are 4 pharmacy technicians at this pharmacy, myself (female), 2 other females and one male. As long as the male technician has been there, he gets all the easy tasks like filling medications, checking in the order and generally goofing off with the pharmacists. The females get to type in all the Rxs and let me tell you 40 hours a week is killer on the fingers. We also have to deal with patient insurance issues, angry customers, answer the phones and run the cash register. I brought this issue up to the manager several times. I showed him proof by printing out our numbers and presenting him with the fact that the work load isn't being shared equally by everyone. He brushed me off each time stating that scheduling just happened to have the male tech doing most of the filling. I said that I would gladly change my schedule around so I can get a chance to fill medications once in a while but my request was denied.

FYI Wal-Mart: I'm a retired employee and even with my 10% employee discount, I am still saving A LOT of money at HEB. Additionally, the employees THERE are what WMT employees used to be - polite, helpful and more than happy to help. I hope someone shares this with Mike Duke. Wal-Mart has become "just another company".

I was hired here 2 months ago, and I'll say it's been a tough ride. Firstly, the training I got to be a cashier was terrible. They showed us a video on counterfeit money, a video on the stupid Walmart rewards MasterCard, and left us on a computer doing computer based learning modules for up to 16 hours, 4 days in a row after school. Then, I scanned 2 items, asked if it would be on a WM rewards MC, and they deemed me ready. Sent me into the express till, and left me there. Didn't know how to order cash, page departments, do tax exemptions, do coupons, discounts for associates, use gift cards. I was just throw to the sharks.

Thought Straight Talk would fit our needs better than current. We are retired and have to limit our expenses. Started process on Straight Talk website on June 13. I didn't quite understand all requirements but have since learned. I understood from the advertisement that I could buy either $30 card or $45. I first bought $30 service plan, called to see what I had to do. I was told had to have new SIM card. I had already filled out all the information on the website including the fact that I wanted to use my own phone and that I was with AT&T. I bought a SIM card, but they gave me a new phone #, I called back and after many minutes talking to different ones, most I could not understand, they said they would send me another card. I bought the $45 service plan, found out that I could not get refunded for the $30. They then sent me another SIM card. I called to get it activated.

I go to one Walmart, I was practically raise in, and I have become a major betta lover (and any fish, period). I like going to see what all they have/how they look, color wise and health wise. One time, of many, I told an employee, that had come to help (after waiting 20 mins, for ONE of the 3 to 4 times, me and my husband called for assistance), that when I see a dead betta(s), I take it and put it in the sink, so they will see it. He looked at me funny, as if he knew, and said, 'You do that?' I said, 'Yeah'. I told him, 'I figure I'm helping you guys, so you don't have to go through all of them, and it makes the display look better' (plus no one will want to buy any betta's. If they see dead one's, they will think all of them are sick and dying.) He said, 'Don't do that, that's our job'. I gave a look (as we started to leave (with No fish)), of not being very happy, and thought to myself 'Then DO your job and TAKE CARE OF THEM!'

The phone I purchased was suppose to be an unlocked phone and it wasn't. I did not know this as I was going through Straight Talk to get my service. Straight Talk tried and tried to get it going. They came to the conclusion that this phone was not an unlocked phone. In the meantime, 2 weeks have gone by so I contacted Walmart and they said "Sorry, you only have 14 days to return it." I explained to them that I just want what I paid for, and they told me to contact the credit card company in which they said "It's up to Walmart for the refund." All I want is what I paid for an unlocked phone - not a refund, just a phone I can use.

I would like to tell you a little story about the corruption, and the smear campaign that goes on at your Walmart 5298 in Gastonia, NC. I was a very loyal, and very devoted Walmart employee from October of 2007 until July 3rd 2013. I was fired, by the Director of Human Resources in my district, Ann **, who said that it was a decision made by Walmart's legal team. I had no behavior coachings on me, in the entire 6 years I was there, no attendance coachings, and no coachings on me at all. For the last 2 years I have been the grocery department manager in a store that does about 80 million dollars of business, my department's alone counting for about 15-16 million dollars a year. No manager that has ever been over me has a bad thing to say about me, and I was always one of the best "go to" guys in that store.

Every time I go into the Poplar Bluff Missouri store to ad-match, well it’s always a long fighting battle. You have to show the ad of what you’re matching, they start checking details like weight, brands, etc. It’s not like what they advertize on TV with their commercial. I can drive an extra 25 more miles to the Dexter, Missouri store to get treated better than what Poplar Bluff does. The Dexter store all you have to do is tell them the cost and from what store the ad was at.

I don't understand how Walmart can all of a sudden change their policies in mid ship without letting their employees know. I recently have been having an issue with an abscess tooth. Every time I have gone to dentist or ER, I have gotten doctor's written excuse as I was told by our store manager and assistant manager. All of a sudden I am getting coached for missing work. Now a doctor's excuse is not an excused absence. Hmm, convenient for them to all of a sudden to decide this. I was told when I go to get my teeth pulled and dentures fitted, I either have to use my sick days (which I have none because I am part time) or my vacation days. That's a laugh. Or go on LOA. So all of a sudden no one is allowed to get ill without being punished.

Our store really is a bad store, and the cashiers and employees on the front are mad because Wal-Mart doesn't care if we go to breaks or lunches on time. In the course of an 8 hr. day, we get a break 2 hours after getting there and lunch after 4 hours and last break two hours after that. Now we get everything late and this is so wrong because we deserve our breaks and lunch on time and we want to go home on time. And if we work over our shift because no one sends us home on time, they don't want to pay us for it even though it's not our fault we were late getting off the registers. Store 1009, Republic, MO.

I've been working at a Walmart Neighborhood Market for a year and a month now, and I don't think I've ever worked for managers who lied, cheated, and mistreated their employees more than these ones. Where to begin...

I've been with the company for some time now and like many others on here, I have noticed the most change in the last several years. I don't like being lied to. Several months back at a morning meeting, we (current full & part timers) would no longer have to worry about our hours being cut. A new temporary status had been added to the payrolls & if cuts were needed that's where they would be taken. Our sales are up so why are they cutting hours in July??? That big cloud of smoke in the sky over NW Arkansas? That's just Sam burning up that hole he's in with how fast he's spinning.

Recently, an employee in Canada was fired for asking a customer to not to leave his dog in his car on a hot sunny day while he went shopping at Walmart. The employee was fired; BAD pr for Walmart. Not only are pets dying in cars during hot weather but also children are becoming victims. Two kids recently died of heat exhaustion after being left in cars in the summertime here in Canada. It is the business of everybody to question anyone who behaves in this irresponsible manner even if the individual considers it rude or impolite. Endangering the lives of humans or animals through ignorance is not to be tolerated in any situation especially while shopping at Walmart.

I was purchasing a 4-pack of beer. The clerk asked to see my ID. I asked her why because I am much older than 40, but I agreed anyway and handed her my driver's license. She then looked at my driver's license, and that is when she typed something into the cash register which now I believe was my zip code. I did not give permission for her to have my zip code or any other personal information. I feel my privacy rights have been violated. I can't prove what information she typed from my driver's license, but it bothered me then and I still wonder what she was entering. But it recently dawned on me that stores like to ask for your zip code. I mostly refuse.

Overcharged and was told when I complained, "Sorry about that. Would you like that in a bag?" She was concerned. Told the manager Lee **. He said, "Bring it back." I told him I had left the store. He said "Come on back," and I said, "You got to be goofy; however, tomorrow, let's see what the police says in this matter." Pictures are the receipt and the actual product.

As an 8-year employee, I have been noticing that there is a marked increase in management not respecting the associates under them. Along with that, they no longer see seniority as an asset. New hires are given preference as to jobs and older employees are expected to work several areas while younger/newer associates are only expected to do one and are often given help to complete their task.

I placed an order twice with Wal-Mart. I used two credit cards plus PayPal. I received emails that the orders were canceled since my payment could not be verified. I have never had this problem before. If they cannot verify a PayPal payment, then something is wrong. I wonder if even a Wal-Mart card would work. I went somewhere else to purchase the product and had no problem. I wrote customer service at Wal-Mart and got no response. Other companies always accept my credit cards, so what is the deal with Wal-Mart?!

This happened at the Jean-Talon store in Montreal. There were two bicycles demonstrated at the entrance of the store. I wanted to buy one for my wife who was with me that Saturday, July 6th, around 3:30 PM. Since this model was sold out at the bicycle department, we asked the salesperson who told us he still had two (referring to the two demonstrators at the entrance) and told us we'd have to wait while he retrieve them. In the meantime, we shopped around nearby in the store. When we saw him back in the department with the bicycles, a family had taken possession of the bikes. We took our bike and over the salesman's claims that they were sold and took it to the checkout.

I am a regular Walmart customer who shops at store and online. I had ordered a phone card at Walmart.com a few times and as usual, they deliver the PIN by email about 10-15 minutes after transaction finish. Last couple days, I ordered again a phone card but this time, Walmart held this transaction for a whole day. I called customer service, instead find out the problem is they ask me to cancel this order. Thinking this is helpless, I cancelled the order. Then I tried to order online again with different payment form, different account, and they rejected the orders without reason.

I purchased an item, same day pick up on 7-3-13. I received a notification from Wal-mart that I could pick up my item at 10:18am. The store, however, never received the paid order. The store was amazing in trying to resolve the issue. They could only do so much. I eventually had to call Walmart.com. They told me they could not fix the issue. They could only offer to cancel the transaction. Thirty six hours later, the transaction is still pending. My funds, greater than $100.00, are still not returned to my account. They are not pending or on hold either. The transaction completely processed through my bank. They have been rude and unhelpful in fixing the situation. I am very dissatisfied. They say it can take up to 48 hours to fix after they resolve the processing hold their computer placed on my item for no reason. If no resolution occurs by 1pm on Friday, I will be filing a formal complaint with FTC and the Attorney General’s Office.

Why in the world did you pull Paula from your stores but yet you carry all the vulgar CDs using the racial words? Pull them also. I, along with many, many others, will stop our shopping there. You have gone a little far and Walmart was my favorite store... not anymore.

I am contacting your investigation team because you are my last hope to get justice done. I was racially discriminated against by a Walmart Loss Prevention Associate while shopping at the store. The associate threatened to take me outside and handle me when I told him he was creeping me out. The man was jumping by me and watching me when I simply paused to look at a water jug. I reported what happened to the Asst. Manager and she told me to describe the man and file a complaint online. When I snapped a picture to describe the man, because they would allow me to type up the man's description or provide me with a pencil and paper to write the man's description either, the Asst. Manager forced me to leave the store.

I went into Wal-Mart to exchange an unopened cosmetic product I purchased from there. I did lose my receipt (my fault). However, I just wanted to exchange it... Again, it was unopened; the box was sealed shut with plastic. Customer service told me they could not do a return/exchange without a receipt. Thank God for today's technology because I used my phone to look up their policy on returns/exchanges with no proof of purchase. They only needed an ID/driver's license, which I had. They still refused to exchange the item!

I'm appalled at Walmart for their cancellation of the Paula Deen merchandise. She's apologized and that should be the end of it. Honestly, I'm Polish and have never made a fuss over being called **. I'm blonde and have listened to blonde jokes my whole life. Get over it and put her products back on the shelves.

My parents bought 2 Black & Decker electric lawn mowers model CMM1000, one for themselves and one for me in 2008 from Walmart.com. It was almost $1,000 for the 2 mowers. Walmart did not tell us (but they had been informed by B&D) of the 2 recalls on this model. The mowers were recalled again in 2010 but we did not get any notice from Walmart. I found out about the recall because our daughter’s car seat was recalled and the company sent us notice. I looked up the car seat info on the web and saw our mowers. Both my parents have passed away and I now have both mowers. I can’t sell either one because it’s against the law to sell a recalled item. I don’t want it repaired and CA has a law 108040-108050 that says as "First Seller," Walmart shall take it back and that I am not to be out the price of the mowers because it is defective.

On Monday, June 24, 2013, I ordered a Nintendo 3DS XL Value Bundle with Bonus $20 eGift Card for $249.95. I received confirmation that the order had been placed. Then within minutes, I received another email that the order had been cancelled. I called Walmart Customer Service to see why my order had been cancelled and he said he couldn't find my order nor could he see my registered name on the site... I would like to know when I will be refunded. "Since this order hasn't shipped, your account was never charged," but they have already taken the $249.95 from my card.

My daughter purchased me a Wal-Mart gift card for Father's Day and sent the receipt along with the gift card. I went to a local Wal-Mart to make a purchase. I was told I could not use the gift card without a pass code. The checkout personnel tried the card as credit and debit and both asked for the code. I went to the service personnel for help. They also informed me I had to call the toll free number to get the pass code. I had forgotten my phone so asked if they could place or let me place a call on their phone. The service person informed me the phone would not make an outgoing call, even though they took two incoming calls during our conversation. I left the store without making a purchase.

I have sent this complaint to Walmart, General Hayden and now I am sending you a copy of this complaint. Not one of them has sent me an email or called me. Hayden is, however, exempt from this, because he is helping me. But the fact is, this country is falling apart because of the very illegal behavior that has been done towards me.

I was doing a return (at the Encinitas, California location). It took me 30 min. to go through the return process. Not one person came to assist the cashier. The supervisor/manager came and never called for backup. There were 8 people in line to return. One man asked to talk to a manager and the cashier had a very rude tone and did not call for help. He asked for someone to come and help with Returns; she just ignored him and continued to walk away and never made eye contact. I can't believe that this was happening with so many employees, that not one person was available to come and assist with Returns? That store needs to be more organized and better in assisting customers. I've never had issues at any other Walmart. This one, in particular, has terrible customer service. Someone with better management skills needs to be in charge or know how to handle situations. I wasn't the only one who complained that day. No apologies were ever made to any of the customers waiting; it was ridiculous.

I was shopping at Walmart on Transit Road in Williamsville at approx 8:30 pm. I work late hours so that is the only time I can shop at Walmart. No person at accessories. I called twice, no person came. Two registers open and long line at self checkout. I will never shop at that location again. Very poorly staffed.

I purchased a membership from the Picture Me Portrait Studio in Walmart. I went to get the pictures taken & everything was fine until I picked up my portraits & they were everything but right. I tried talking with the representative that was there but the previous person that had taken the photos was no longer an employee. I also had another order to pick up too but by the time I arrived there, the Picture Me Portrait Studio was no longer in business. I tried emailing & there was no response & the website is no longer available. I was not the only victim of this madness either!

"More work, little pay": that is the motto for the store I work in. I'm sick of doing everybody else's crap and putting mine on the back burner trying to get ten jobs done with less people. It does not make any sense to me. Every manager above me wants to be an office manager and work from the desk and not the floor. Family-oriented, my foot. I bet Sam is turning over 360 degrees every hour at the way they are running this company.

My mother who is almost 70 years old is one of the few door greeters left at Wal-Mart since their purge last year. Most of the other greeters quit, got fired or moved to another position. Since my mother has refused to quit or voluntary move to another position in the store, the manager has resorted to making trumped up stories and writing my mother up so they can fire her. The latest story is that she "chased a customer down in the parking lot to see their receipt." This is BOGUS! My mother stands almost 30 feet from the doors, almost in the checkouts. She waves and answers questions for customers.

I don't know what upsets me more, that they are kept in 1-inch water when they could be given more, or that some stores practically hide them, decreasing their chance of being purchased - sickening.

I received notification that my Walmart account was "pending" closure due to a returned payment. I contacted my bank regarding the bill pay payment in question and after some investigation by the bank's accounting department, it was discovered that due to a computer malfunction, account numbers were transposed and the item returned was due entirely to bank error. I, as the consumer, was not at fault. On no less than two occasions, the bank submitted to Walmart proof of the bank error. I also contacted Walmart customer service on no less than three occasions to advise them of the proof and to confirm Walmart's receipt of the bank paperwork. The bank error documentation was received by Walmart and yet they continued to close my account (an account that was in otherwise good standing), still clinging to the same reason: returned item. I was assured by customer service upon receipt of the proof of bank error and not human error my account would be re-established in good standing. This has not occurred.

I purchased an Ozark Trail 12 person 3-room cabin tent, model #WT121616-1. I paid $249.97 plus tax for it. I took my kids camping. I went to set up the tent and there was a broken piece - POONG HAN HK15-164. My whole weekend was ruined. We ended up sleeping in the car. It was a nightmare. When I got the tent, it was the last one on the shelf. It is very heavy. Do I ship it back?

I made a purchase online for a friend in another state because he needed some help. If you look at my purchase history, you will see how much I have purchased from them, A LOT. Anyway, for some reason they cancelled my order. Yes, they did, but they had already taken my money from my card, cancelled, then went and took my money again. Yes twice... I ordered on May 17th. This is now June 8th and the product never shipped. They took my money, blamed my card financial people and that they did it. Well, their records show Walmart took my $$ twice. And they want me to wait to refund my $$.

Yesterday, while shopping at my local Walmart, I was with my 14-year-old brother and two-yr-old niece. We were buying groceries and summer clothes. While checking out, I realized I left my wallet in the car. I took my items and had my brother run out to the car. While waiting for him to return, I was standing by the doors right in front of the alarms watching him as he is a kid. Two men approached me, took my cart with my 2-yr-old in. I proceeded by pulling my daughter out of the cart. As my brother returned, I told him to take the baby and go to the car. They then detained me and would not let me speak. Both men were screaming in my face and pulling at me. I decided to leave the room because I felt very threatened and I did not do anything wrong. These men should be fired for taking my daughter and verbally and physically abusing me. A cop later came to my home and Walmart is pressing charges for theft but I never stole anything or had anything concealed. I am Absolutely disgusted by this behavior and what this has done to my family.

I purchased a CD, which didn't work from Walmart/Brooks City Base on SE Military Dr. in San Antonio. I attempted to return it with receipt in hand and wrapper around case. The rep told me I would need to exchange it for the same CD. After standing in line in customer service, I went to the Electronics dept. Guess what, they didn't have it. They had one in stock that I already had and another one which was seven less than the one I previously purchased. I was told by the cashier to take this one, but he couldn't play it because he had three customers waiting in the aisles and he was the only one and I would have to wait.

With all the money Walmart makes, you would think they could provide air conditioning at their store located at 15th Avenue and Bethany Home in Phoenix, AZ. I usually shop after midnight to avoid the crowds, but the store is unbearably hot especially in the summer. I am dripping wet by the time I finish shopping. I do not know how the employees can work putting up stock in that heat. I have asked several employees if they are hot because I thought it might just be me, but they confirmed that it was really hot to them also. Tight wads!

It took 35 minutes to check out. The manager was right there with only two checkers (one on express, the second with over 20 items). No scanners were working. Prior to this, the store was very unruly. One in four spoke English. Boxes were up and down the aisles. Palettes loaded all down the meat aisle. I could not get over the double loaded palette. The checkout lines were also backup and double backup. Customers standing in line began to walk out, leaving items where they were standing for 20 minutes. Customers coming to checkout saw the lines (two). They let their full cart of groceries go and just walked out. Finally, after my outburst of "What's wrong with these people?", the manager unfolded his arms and got on a cash register!

I was shopping in Walmart and realized that I needed a cart because my items got too heavy to carry so I looked for a cart. I found one that had an empty coke bottle in it. I took out the bottle and placed it on the shelf because it was not mine, put my items in the cart and continued shopping. I proceeded to the checkout, paid and was heading for the parking lot. I was approached by 3 men asking me to come with them. I asked, "What for?" They said that it was because of my "theft". I said, "What are you talking about?" They said, "Do you really want to see the video of you stealing a coke that you drank and put back on the shelf?" I said, "Yes, show me the footage of my 'theft'."

I bought a Gateway netbook back on 4/24/13. I had it for 30 days when one day the screen said the disk driver was bad, and wouldn't come back on. So I printed the receipt because it was a Walmart.com refurbished netbook. They refunded me. I went to the electronics department and picked out a Windows 8. I went home. Four hours later I returned. It didn't care for Windows 8, so I bought another refurbished netbook online because it had great reviews. I received it on 5/10/13, when the laptop came back in stock. The 2nd netbook wouldn't hold a battery charge, so I printed the receipt and went back to Walmart...

I am upset that Wal-Mart in Leicester, MA and the area Wal-Marts do not have any sweatshirts or sweat pants. We live in new England and use these all year, not just in the fall and winter. I had to go to the Salvation Army to get sweatpants for my husband. That is sad. You are losing business by not researching your market area. And, as a 61-year-old woman, I cannot even find jeans that go to the waist and not the belly button. Thanks for listening. I hope you get this message.

Charged for 2 Miralax ($18/bottle of laxative) when I only got one. Well, mistakes happen. I took the receipt back and the store refunded money for the second bottle, which I never got. The store did what they should have done with one big exception - it should not have happened in the first place. So three visits later in the same week, I started watching my receipts and again it happened. My Walmart store has become a mess full of discounted merchandise everywhere. When you take it to checkout, the price does not match.

I was walking to leave Walmart and there was a small amount of water on the floor and there was no caution sign up. I stepped in that water and almost did the splits. I called the store and talked to someone in management and they didn't even ask if I was okay. Well, I am not okay. I can hardly walk today. I don't know what to do because the local store was no help at all.

I was interviewed twice without them knowing my age was 74. Once accepted, they presented me with a form requiring my date of birth. The interviewer was very surprised by my age since I look to be in my mid-sixties. However, already committed, they went forward with the drug testing, etc. Although hired to be a cashier, my training period largely consisted of cleaning up the stock on the shelves instead of learning my new cashier position on the computer program provided for that.

In the Vanwert, Ohio Walmart, I was returning a coffee maker which didn't have half of the stuff in the box. They told me I couldn't return the coffee maker because it didn't have all the stuff in it, so I told her that's the way I bought it. I asked to talk to a manager. This person said she is a manager but in fact she is the CSM manager. The people at service desk were rude and told me 3 different people were managers but they all were CSM managers, not store managers. When I finally did talk to the store manager, he let me return the item, but I wasted over an hour because someone told me wrong.

Criminals, sociopaths and mentally unstable, come one, come all to your local Walmart. Where you can grab yourself a firearm off the wall display, ammunition from the case behind the counter and walk right out the door because no one there is attending these items, and none of them are locked up (at least at the Walmart by my home). I'm too afraid to even mention where I live. I cannot believe how careless one corporation can be. That is despicable and their management should be ashamed of themselves.

On May 19, 2013, I tried to make valid a 3-year replacement warranty for an automobile battery that I bought at the Walmart store located in Baldwin Park. The customer service associate checked the date when I bought it first on 06/24/10 and everything looks fine, but their computer system denied the warranty because the warranty has expired. Then the supervisor sent me to the Walmart store located in City of Industry to double check the battery and be sure that it does not hold the power before they can replace it. The supervisor in that branch sent me back to Baldwin Park to talk to the store manager; and she told me to wait one day to give me a solution. She called me back on 05/20/2013 just to tell me to wait another day more. Today, I have not received any other call from them. My point is the warranty is still effective until 06/24/2013.

I witnessed a serious case of child abuse in the Madison, MS Walmart last night, 5/20/2013. I have seen abuse in Ridgeland also. The "associates" and manager said that it's Walmart's "policy" not to confront, report or intervene for the child's safety. I called the Madison police, gave a description of the child and as much of the mother as I could see. They arrived quickly and took my statement. They began to look for the mother. I have no idea if they found her. The incident involved a woman screaming at her daughter, age 8 or 9. The mother grabbed several belts off the rack and proceeded to hit the child all over her small body, including her head and face. I am asking that Three On Your Side please expose Walmart about their policy refusing to protect the children which are obviously being abused. We can make a change to protect these children with your help.

Went to pick up prescriptions today at Walmart in Big Rapids. It was raining out. Rugs all in crumpled messes and floor soaking wet. I slid and fell. Hard. Hand, arm, toe, heel, shoulder, neck, ribs and what was my good knee are all painful. Feel like I was in a train wreck. I'm off to a doctor tomorrow. Of course, after I fell the manager had them fix the rugs, adhere them to the floor, wipe up the puddles and then put a wet floor sign down. Too late for me. Popping Motrin like PEZ.

I started working for the Camby Walmart on Jan. 29th, 2013 as a part-time temporary cake decorator. I worked evenings in the bakery answering phones and writing on cakes. I would also do the bread breakout for the next day and the donut breakout. I would also clean all the tables, do the dishes and scrub the floor and takeout all the trash. I worked at a Dollar Store at the same time but in the morning; so my days were an easy 12 hours long. I also walked to the Dollar Store and to Walmart. I was committed. I worked very hard for Walmart. I was always on time and did the best I could every day.

Once again I bought a prepaid phone from Walmart. As I checked out, the clerk offered the protection plan for the phone in case anything happens to it. I had never bought one before and, like many people, I thought it would include loss or theft because many carriers do. After my wife lost it a month later, we remembered the plan.

My elderly cat developed pancreatitis & could no longer eat Fancy Feast so I gathered up all the remaining cans, put them in Walmart bags, & scoured the trash for the latest receipt which showed the purchase of 36 cans, although there were more than 36 cans in the bag. The so-called customer service rep decided that because the receipt only had a sale for 12 cans of the Salmon pate, the additional two cans must have been mistakenly given to me by the register clerk! She took them & refused to give them back. I actually thought I was in the twilight zone. You don't want to refund what I don't have a receipt for, fine, but give them back to me. It was the most bizarre experience I'd ever had at Walmart. The customer service manager was just as useless except for the fact that he gave me the corporate number to complain to, which I did. I took the rest of my cans & left before that crazy woman could come up with some other wacky reason to steal more cat food!

It seems that no matter what Walmart store you shop in these days, all suffer from the same issues. Poorly stocked shelves and general messiness within the store, and inside and outside as well. Also, carriages are not kept in good condition and the lack of maintenance of vehicles for handicapped people who have problems walking any distance. Is it because Walmart has become so large personnel cannot keep up with the demand or is it because people at the top demand such large salaries? The problem now is that Walmart has a monopoly on many of the consumer goods/demand and there is no competition. Maybe someone should start giving Walmart some competition and then maybe store conditions would improve.

I went to your Walmart location in Morgantown to buy a juicer. First, the person helping us recommended a food processor instead of a juicer. The next day, I took it back. I stood at customer service with five other people with no one to be found. I went around to four different cashiers that were talking among themselves and acted as though I was bothering them. After standing there for at least 15 minutes, someone came over to help after much frustration. I paid approx $60 for the item. I used a credit card for a certain personal reason. I asked if it will be put right back on my credit card and the person stated it would be put back on my credit card within 24 hours. I asked for a reason. The person's name is Debbie ** and the person we spoke to is Daniel.

I ordered the Sonora Swing Set online with the ship to store option. The set shipped in two boxes. Box 2 of 2 came in first. I called the store to make sure it was there and was told that the box was damaged. My dad had to go to the store to "pick up the item" before it could be returned according to the online call center. The store had told me that they had ordered a replacement but that wasn't the case. The customer service rep at the call center said they cannot do that without a customer "rejecting" the item and requesting the replacement. I was on hold for about 30 minutes while the online service called the store. Eventually, a replacement box was ordered and was shipped for free, but not expedited, to our home. We were told it would be mandatory for us to sign for the item to ensure it wasn't damaged. Well, my husband came home from work 2 days later and found a box leaning up against the garage door.

On May 7th, I wanted to purchase Pilgrim’s 2 pack of whole chickens at Mt. Pleasant WM store #0131 at competitor’s ad price. Comp ad was on whole chickens and did not specify how packaged. Label on pkg already showed total weight for 2 chickens and price for both on one label. And they would not honor comp ad for 3/$0.99 on Fuji apples. I left store without these items. I called local Wal-Mart manager. She pretty much told me the same thing. I then called Arkansas Wal-Mart to make a complaint. Lisa from Mt. Pleasant WM called me back later and told me I should have been sold items the first day I was in the store. Lisa told me to come in anytime and I could purchase items at competitor’s ads. I told Lisa I would be in store the next day.

I prepaid for two photo calendars and was notified via text that they were ready. So I drove the 16 miles to Walmart and was told that not only were they not ready, no one had been working in photo and "I have no idea" when they might be ready or when anyone might be working again, if ever. Yet my credit card has been charged for these photos.

I've had similar experience with Wal-Mart's online payment system. I first encountered this with a Discover card so I then tried PayPal - either billing my credit card or bank account. For months it worked when buying a Straight Talk 30-day card (pin number is just emailed to you). Now all of a sudden it no longer works, so I decided to try a Visa. Same error and same response from customer service that I must be doing something wrong, where their security system catches some mismatch of data despite multiple tries, multiple rechecking of address and credit card number, and not to mention years of no problems buying from sites such as Amazon, eBay and Newegg. Horrible online experience.

I shop every week at the Walmart in Oxford, OH. There is never more than 4 lanes open (this includes the self-checkout lanes). The cashiers are always walking around talking while people wait in line 30 minutes to check out. The other problem is that one of the cart pushers, a guy by the name of Mike, likes to walk up behind you while you're unloading your cart in the parking lot, sit there and look at you waiting for the cart. If he thinks you're done with it, he snatches it away from you. If you're holding it or getting something out of it, you'd better watch out or you'll lose an arm or something. The cart pushers should gather the carts that people are not using, instead of hovering over customers and invading their personal space because they're in a hurry to get done.

I took my 3-year old into the Wal-Mart branch of Picture Me Studios on March 29, 2013. I was told I could pick up her pictures on April 11. The woman knew the studio was going out of business and told me the pictures would be sent to the store and I would be able to pick them up from there. When I arrived at the store, none of the pictures was mine but they told me to come back in a week and see if they came in. I went back and found out the company sent the local store a different studio pictures and that my pictures went to a different store and that they would be shipped to my house. Now, on May 7, I still don't have any pictures. I bought a 20x20, a dog tag for my fiancé and a picture package. The 20x20 alone costs $299.99. Now, I have no way to contact the company and the store won't reimburse me!

A detective came to my home shortly after I returned from having an outpatient procedure at the doctor's office. The detective accused me of shoplifting at Walmart and asked me to come down to the police station because he had me on camera. A close friend drove me to the police department, and they never showed me a video because the detective said he could not get the video to play on his laptop nor on the chief of police's laptop. I was read my Miranda Rights. So the detective said it wasn't me, and he was going to call Walmart and tell them it was not me. He said Walmart would probably call me and apologize. I have not heard from Walmart but several of my neighbors heard the accusation when the detective was in my front yard. And now I have to deal with the humiliation of this incident.

I worked for Wal-Mart as a full and part-time associate for over 15 years, and I could write a volume on the mistreatment I observed, as well as my own personal experience. I always thought that the company would see that poor treatment of associates affected morale, retention, and customer service, but I was sadly mistaken. Productivity is first and foremost at Wal-Mart, and if you do find a manager at any level who can lead and motivate, it's just pure dumb luck. I served in the military for over 20 years, and poor leadership and management are the rule and not the exception. Micro-managers and micro-management are the order of the day. Wal-Mart pushes its managers at all levels to get impossible tasks done with as few people as possible in the shortest amount of time, and leadership and fair treatment be damned.

Nobody should support Wal-Mart having live animals in the store. A couple weeks ago, I found a dead betta on the shelf and decided I'd at least take it off the shelf and put it in the sink area. Today, I went back to the same Wal-Mart and the same exact betta was in the same exact place that I left it. Really? In addition, they were freshly stocked with new bettas stacked in containers on top of each other, which will eventually be deprived of oxygen. I tried to see what kind of fish were in the back behind the front row, but there were so many in the front row you couldn't even see the well-being of the other fish without taking every fish off the shelf. I'd highly suggest anyone to find somewhere else to purchase fish from.

I have worked for Wal-Mart for 3 years and have never been treated so badly as I have since a new assistant manager came to my store in September 2012. Since she showed up, people have been getting written up for frivolous reasons. One walked out because she was written up for leaving a case of cereal on the floor in the back room until she could get a cart to put it on, but this new assistant coached her saying that her leaving it there could have caused a rodent issue. There was an opening for a backroom ZMS coming up and she had that position in her current interests on the wire but was coached the same day as that position became available.

I left Walmart in Sedalia, Missouri in total disgust yesterday. I went there to buy some treats for my dog and after reading made in China on about ten different ones including Hartz Mountain, I went to complain at the service desk. A member of management replied that they were well aware of the issue and hear complaints every day. Unless you live under a rock, it is common knowledge that some of our pets became ill and even died from tainted pet food made in China a while back.

I ordered a day bed. I sent an email to Wal-Mart because it says ship-free. I wanted it sent to the house. Someone cancelled the order and started a new order. I needed the day bed ASAP for husband who had two strokes. We have two-storey house and wanted it for the main floor. The new order would be another week. I called Wal-Mart and the recorder said to go to website and press cancel. I did. I got an email the next day and said order was shipped. I can't get back $104.99 until order reaches Vermillion, SD. I cancelled the order before it was shipped. I got one from furniture store faster. When do I get my money back? I only get runaround.

I purchased the 46" class LCD 1080p 60Hz HDTV on 2/24/13 for $450 after taxes. I loved the TV until I had a power surge that caused the screen to go black. The sound and everything else worked other than the screen so when I contacted the product care plan company to submit a claim, it took them a week to send someone out to collect the TV. It took them another week to notify me that they were not willing to fix or replace the TV. However, they would be willing to refund me the money. They have the absolute worst customer service I have ever had the displeasure of working with and when I asked to cancel the insurance policy because I wanted a refund as they did not cover what they were supposed to, I was told I had to submit a written request in the mail. The refund also takes upwards of another week once it is submitted to arrive so here I am, almost a month later, still with no TV.

I have been purchasing my contact lenses from Walmart for a few years now. When I needed them and they didn't have any in stock, I needed to get them elsewhere and when I needed my information with regards to prescription and measurements, they wouldn't give it to me. I became quite angry and said, "So that's how it's going to be?" And he said, "Oh yea, that's how it's going to be!" I will never go back to Walmart again and my eye doctor said it wasn't the first time they have heard about this and recommended others for my contacts.

I purchased an iPad Mini for my 9-year-old son in February. I normally don't get the warranties for items, but with it being for him, I decided to get it. April 1st (yes, April Fool's Day) I went in his room and saw the iPad with a cracked screen (actually thought it was something that he downloaded as a prank until I picked it up). I looked over the Walmart Care Plan and called them. They received the iPad on April 8th and I was expecting to have it back in 3-5 days as it says in the booklet. Three days went by, 5 days went by, more than a week went by and still no iPad, no phone call, no email. I called and they told me that the screen is on backorder until April 22nd. April 22nd came and went and still not a word.

I've bought an iPad mini 16g on Walmart.com yesterday. But I got an email that said that my order has been canceled. It's the first time I bought stuff on Walmart.com. Why didn't they tell me I couldn't buy it yesterday while I was buying it?

Very cruel and fishes are having a painful death. The fish tanks are so overcrowded - it's awful. Nobody bothers to clean the dead fish and this causes disease and more deaths. I believe Walmart should never have fish for sale if nobody even bothers to care for the fish or has a clue about fish.

We bought some Sam’s Water at Wal-mart in Gulf Shores, AL. We drank about six to eight bottles of water. When we decided to go sightseeing, we all got a bottle of water. We stopped and got us, my two sisters, and myself some lunch. We didn’t get a drink because we had our waters. We were riding around and eating our burgers, when my sister, Janie, grabbed her bottle and spit what was in her mouth back in the bottle. She was gagging and shaking. I asked her what she was doing and she said there’s something in her water. It was in her mouth and it was slimy. She spit it back in the bottle. I don’t know what it was, but it looked like a small jellyfish without the tentacles and it had green stuff inside it. It was fuzzy and slimy on the outside and about the size of a quarter; and you could see through it. Janie said it looked like contact lens, but it was bigger than a contact lens. Janie was looking at it and it looked like it was swimming from the top of the water to the bottom.

My mother is 66 years old and is a door greeter at Sam's Club store 6212 in Orlando, Florida (Sam's Club and Walmart are the same company). I am writing this on her behalf since she doesn't know how to use a computer. She has worked there for over 10 years. Recently, a manager told her to go do some heavy lifting in another department. She's not in the best of physical health and politely told this to the manager in her classic "sweet old lady" way.

Walmart Irvin Cobb Dr., Paducah, KY 42003 - My daughter was shopping and a strange man named James was following my daughter around the store which made her uncomfortable. My daughter checked out and was leaving when another employee and James was yelling at her to stop, went through her items, checked her receipt to find out that she paid for all her items. They were rude and made her feel like a criminal and treated her like she stole something which she hadn't. My daughter said she never felt like that in her entire life! Our entire family will never step another foot in this store again!

We bought a set of folding tables with stand for my mother-in-law. And then when she opened it, the two long support boards were missing when it came time to construct her new stand to hold her tables. We paid full price of $60 plus taxes, yet it was a bad product, which failed to meet the product quality we have come to expect from our neighborhood store. We are extremely angry and want everyone to know that we feel violated by this store, and that Wal-Mart Canada has lost our trust completely.

I pre-ordered a video game last week that was supposed to arrive tomorrow - its release day. Walmart's website said its delivery dates were all 4/16/13 (the game's release day) on all its shipping options. Cheapest through most expensive, all said 4/16. So I picked the cheapest thinking it would be delivered on time since that's what it says.

In December 2012, I went to Wal-Mart in Bayonne, NJ to get a prepaid visa card. I purchased it and put in $300. No sign, warning or anything similar said that I needed a Social Security Number, which I don't have, given I am not a resident or a citizen. And the reason why I was there is because I am a crewmember on a cruise line. After a couple of attempts, they blocked the card and said I should receive a check. This indeed happened and part of the document said something like: "You can cash it in your local Wal-Mart store."

I ordered prints online. Whoever was processing my prints played a practical joke on me and edited some of my photographs making them completely trashy (I'm not talking about simply poor quality of prints - they actually added something to the pictures that wasn't there!). I feel like my privacy was violated and I have been mocked by Walmart Photo team. I won't be ever using Walmart photo services again. This is not the way to treat a repeating paying customer. I'm sure they have a way to track who was printing my order.

On 7 April 2013, I ordered 3 cameras from Walmart.com. On 10 April 2013, I received an email with tracking number stating that the order had shipped via FedEx and should arrive by Friday, 12 April 2013. On Thursday, 11 April 2013, after being told the items had shipped and were on the way, I received an email from Walmart stating that unfortunately they were unable to ship the entire order and they sent me a $10 gift card for my troubles. Every one of my friends and family who ordered this item were told the same thing. How can a company offer a product, tell the customers that it had shipped and then say, "Oops, sorry, we couldn't ship the whole order"?

I had bought a scooter from Walmart that when I plugged it in and charged it for the right amount of time, it did not work! I went to Walmart upset to get my money back. They told me because I got the 2-year plan, they will not give me my money back. I tried to explain that the plan is for when you actually used the scooter. It was broken right from the store. They said no. When they went back and looked for another scooter, they had one (not the same color) but I took it anyways. The lady then told me that they have had the same line of product come back not working. So basically, she is telling me it's crap.

On Monday, April 8, 2013, I ordered a phone card for my Straight Talk phone on walmart.com. They had no problems taking my payment that went right through, and they sent me a confirmation email a short time later saying I would receive my phone card PIN by email within hours. That was 48 hours ago, and I still have not received my item. I sent complaint emails to them and did not even get a reply back until the next day; and they still have no answers. I called a customer service number. They said they will try to resend the email within 24 hours which is unacceptable considering their first email 48 hours ago stated my new PIN would be emailed to me within hours.

I witnessed a store manager being very out of order with the manager of Smart Styles Hair Salon. I was in the store at the time when the stylist and several clients came running out of the salon yelling. I looked down on the floor and saw a large field rat running into the salon. The young lady told the man at the door that they needed to do something because, "I can't do this with these rats." She called her store manager on the phone and told her she was not going back into the shop. When she got off the phone, a young black guy who appeared to be a manager was speaking with her. She stated, "I am not going in there to ... y'all get the rat."

I bought a can of Great Value green beans and fixed them that evening. Halfway through dinner my daughter found a large maggot in her green beans, we got sick immediately. I took pics and still have it. My 7 year old will not eat green beans now, and is afraid to eat anything.

I recently tried purchasing a MetroPCS calling card via Walmart.com. I tried using my PayPal account first. I received confirmation that the order had been placed. Then within minutes, I received another email that the order had been cancelled. This happened 2 more times with 2 different payment methods. I even had my mother who lives in a different state w/ totally separate billing info than me to try and she encountered the same exact thing. I contacted Walmart Customer Support and they have given me the following (generic) answer, "Thank you for contacting Walmart.com regarding why your payments are not accepted. We understand your concern and we want to help you clarify these information. We are very sorry your order was canceled. Unfortunately, the payment information included in this order did not pass some or all of our security checks during processing. These checks are intended to ensure the safety and security of your financial information and prevent unauthorized charges."

This is for Wal-Mart at Rosemead, California. Absolutely horrendous customer phone service. I got redirected to the auto department 10 times at different hours, and nobody is there to pick the phone. I am calling to ask if Walmart has engine oil for my car. On many occasions, I went to the store and was disappointed. So, I figure it would be better to call ahead instead of driving there.

I have worked for Walmart Logistics for almost 15 yrs. now. I have seen several changes over the years but never near as bad as these past 3 or 4 years. This past year, I have seen people fired for rubbing a rack with a fork lift. They didn't damage it, barely took paint off it and get put on a step for this. Steps are their way to get you closer to being fired. They tell you to turn in cuts and wounds but, in turn, they give you coaches for doing what they want. They run gas generators while we work, causing us to breathe toxic gas fumes and when you tell them about it, they offer you a dust mask. I mean really, a dust mask, like that is designed to prevent fumes from being breathed in!

I bought a furniture item. Very heavy, delivered very damaged beyond use... customer service non-existent (surprising for such a worldly conglomerate boasting such astronomical sales). Maybe little fish like me is how they got there and still are getting there. I am disabled that’s why I order online and I have no means to return damaged goods. This is a disgrace to the honest and trustworthy online retailers... Lesson learned: stick with the little guy and stay away from big retailers. The small operators need our dollars; the big guys don't care.

I bought the Equate replacement heads for my Sonic toothbrush. Package said that they were compatible with the Sonic series I have. Very untrue. The brush heads don't move and it creates a very loud sound.

I had to wait 20 minutes in line to return a product that was defective 2 times that I purchased. I didn't have my receipt. I always thought that Walmart had a really good return policy. I thought wrong. I never keep my receipts in a good place to find if something is defective or broken, my fault for that. They put my license number in the computer and have seen I returned something 4 times with no receipt. So they didn't want to return my defective item. No one ever told me from customer service about this policy. I could have been more careful about my receipts.

I bought an Acer Aspire One netbook from Walmart in Thomasville, NC. After 7 months, it broke. I sent it back to Acer. They kept it for 2 weeks and said it was fixed. Guess what? It was not. I called Walmart. I am angry because I am out $391.00. They told me to send it back to Acer. If they are selling these crappy Acer netbooks, they should give me my money back. This is my first and worst computer. There is no justice in this world. "Walmart cares." Ha, that's a big laugh. Yeah, Walmart cares... about how much money they make. That's about all they care for.

I got in line after shopping approximately 55 minutes. Ice cream and cold items are in the back of the store; perishables and bruisable fresh foods in the front. I started in the back and worked forward so as not to put heavy things on top of the fresh foods. Today I waited for 23 minutes to get checked out after having a very hard time finding all the products I usually buy. Pantyhose rack was nearly empty. No Old Orchard Orange Juice. No 7-Up 10 calorie products. No Breyers Vanilla Bean ice cream. It took me an hour and 35 minutes to shop after loading in the car. Only three checkout lines were open on the 1st of the month when many people shop, who get paid the first of the month.

On 11/28/2011, I purchased an iPod iTouch complete with the Walmart "2-year warranty". Due to the fact that I have children, I "wisely" purchased the warranty, anticipating a possible accident. Yesterday, 3/3/2013, my daughter fell down the stairs thus cracking the iTouch screen. I called the Walmart "Product Care Plan" number only to initially be told that I purchased a warranty for exercise equipment.

I was very embarrassed and humiliated by a Wal-Mart Customer Service representative, **. On March 31, 2013, I visited my local Wal-Mart at 2110 W Walnut Street in Rogers Arkansas. About a week earlier, I had purchased six Mainstay hanging plant baskets. After arriving home and placing my plants in the hanging baskets, I noticed that three of the pots had no hangers. I called my local store and spoke with whom I believed to be the MOD. After explaining that I had already placed the baskets into use, I was told I could get three hangers for the baskets on my next visit. Today was that visit.

I purchased an Equate brand Tussin CF for cough and cold and within 8 hours, I broke out in welts all over my body. I discounted use and called the number on the package. They told me to stop using it and said that they would send me a mailer to return the product to them. This was in January 2013. I received a letter stating to call them again for some questions. I did and was told again that I would be getting a mailer to send them the product for testing. It's now the last day of March 2013, and I have not received the mailer or refund. That is 11 weeks. I do not trust Equate now and never will buy anything they make. I was on Benadryl for 8 days due the reaction I had with Equate Tussin CF.

I had purchased two products (one was chicken, the other beef) while shopping in the store. I was paying when the cashier pointed out to me that she was going to separate the chicken from beef in 2 bags because she didn't want to contaminate the meats leaking over. That's when I had noticed that the chicken juice was spilling out into the beef package and a few other items that were left behind. Well I didn't really pay too much attention to it. I got home and cooked beef and chicken. The next day, all my kids and even I as well had gotten very sick. I took them to the doctor. They determined it was bacteria. They have been so sick and it's very painful. I'm now realizing that what happened at Walmart is the reason. I have a doctor as proof. I'm very shocked and disappointed. The chicken's price was reduced even though it was very unhealthy. Also, the date was past due.

On March 30, 2013, I purchased a vacuum. The next morning, I opened the box and was starting to attach the handle when I noticed some dirt on the vacuum. I opened the dirt cup and found dirt covering the inside of the cup. When I checked the filter, it was caked with dirt. I returned the vacuum to Wal-Mart and was told this was a common practice. If an item is returned that still works, it is put back on the shelf regardless of condition. I do not appreciate paying for a brand new item and receiving a used one. I have been having my doubts about Wal-Mart lately due to other issues I have encountered, but this has finally helped me make up my mind. I will not return to your store. This was the final straw.

It is Easter Saturday and there are only two cashiers with lots of customers wanting to check out. I'm very disappointed with the employees not wanting to open cashier lanes. Several employees took money from lanes but didn't want to open lanes. Never have I witnessed Wal-Mart employees being so careless. Very sad.

Now I know why Wal-Mart is going down. Last night at 11:00 pm, Friday, March 29, 2013, over 100 customers were in line with only two cashiers open. I noticed at least 10 left shopping carts and walked out. Manager or supervisor was nowhere to be found. I wish I had my smartphone with me to attach a photo. I will think twice to go there.

La Marque Wal-mart has the rudest, laziest, and slowest CSMs. They treat the cashiers like crap. The customers see this too. It’s a damn shame when I had to stand there for 15 minutes waiting for this CSM to do everything else and kept yelling at my cashier to wait a minute. The cashier was clearly upset and frustrated, and so were the 15 people behind me.